Buscamos uma pessoa Especialista de Conteúdo com forte perfil estratégico e orientação a processos, responsável por desenhar, estruturar e otimizar a operação de conteúdo e jornadas de comunicação. Seu papel será desenhar a arquitetura multicanais e garantir que a engrenagem operacional rode com perfeição para múltiplas marcas. Assim como, definir a lógica de fluxos, calendarização de disparos, leadscore e réguas com foco em conversão e análise de performance.

No dia a dia você irá:
-Estratégia de nutrição: Definir a estratégia de conteúdo e nutrição de leads ao longo de todo o funil (topo, meio e fundo), com foco em conversão.
-Fluxograma: Desenhar o roadmap e calendarização de conteúdo garantindo otimização e eficiência das jornadas, fluxos de automação, réguas, entre canais e formatos.
-Governança operacional: Estruturar a arquitetura operacional da área de nutrição, atuando como PMO da operação de conteúdo, organizando backlog, priorização e acompanhamento de iniciativas.
-Olhar para performance: Criar e evoluir lógicas estratégicas (ex: critérios de segmentação, regras de priorização, inputs para leadscore), monitorando a performance das jornadas e conteúdos, propondo otimizações contínuas com base em dados e OKRs
-Inteligência de dados: Construir o relatório e fazer o monitoramento do funil de vendas e KPIs de performance para tomar decisões ágeis, ajustando as estratégias e operação de nutrição com base no comportamento lead.
-Qualidade e autoridade: Garantir que a estratégia de conteúdo esteja alinhada a princípios de qualidade como EEAT (Expertise, Experience, Authority, Trust) e PLG (Product Led Growth) e sejam executadas pelo time operacional.
-Interface com stakeholders: Atuar como ponte entre marketing, produto e especialistas pedagógicos, capturando insights para enriquecer a estratégia de conteúdo e otimização operacional

Para participar do nosso processo você precisa ter:

-Experiência sólida em estratégia de conteúdo, inbound marketing e nutrição de leads
-Forte capacidade de estruturar jornadas e fluxos de automação com foco em conversão
-Perfil altamente organizado, com experiência em gestão de processos e atuação como PMO
-Visão analítica, com capacidade de interpretar dados de conversão e que transformem em plano de ação, com base na performance da estratégia de conteúdo, funil e OKRs
-Conhecimento na plataforma Marketing Cloud - Salesforce.
-Experiência em colaboração com áreas multidisciplinares (marketing, produto, especialistas de conteúdo)

Diferenciais:
-Experiência em estratégia de inbound e nutrição
-Experiência com operações de conteúdo em escala
-Conhecimento em frameworks como EEAT e estratégias de PLG
-Experiência com otimização de funil e aumento de conversão em bases de leads
-Experiência com ferramentas de gestão de projetos

MUST HAVE:

• 5+ years of experience in data engineering within fast-paced, cloud-native environments
• Deep expertise in Python, SQL, Docker, and AWS (S3, Glue, Kinesis, Athena/Presto)
• Experience building and managing scalable ETL pipelines and data lake infrastructure
• Familiarity with distributed systems, Spark, and data quality best practices
• Strong cross-functional collaboration skills to support BI, analytics, and engineering teams

EXPERIENCE: 5+ years of data engineering experience in an AWS-based environment where data powers decision-making across product, marketing, and operations.

YOUR ROLE

Lead scalable data engineering efforts that empower cross-functional teams with reliable, timely, and actionable data, ensuring Launch Potato’s analytics and business intelligence infrastructure fuels strategic growth.

OUTCOMES

• Build and optimize scalable, efficient ETL and data lake processes that proactively catch issues before they impact the business
• Own the ingestion, modeling, and transformation of structured and unstructured data to support reporting and analysis across all business units
• Partner closely with BI and Analytics to deliver clean, query-ready datasets that improve user acquisition, engagement, and revenue growth
• Maintain and enhance database monitoring, anomaly detection, and quality assurance workflows
• Serve as the internal point of contact for reporting infrastructure—delivering ad hoc data analyses and driving consistent data integrity
• Drive adoption and advancement of Looker dashboards by ensuring robust and scalable backend data support
• Contribute to the future of Launch Potato’s data team by mentoring peers and shaping a high-performance, quality-first engineering culture

COMPETENCIES

• Data Engineering Mastery: Demonstrates technical excellence in building data pipelines, troubleshooting distributed systems, and scaling infrastructure using AWS and open-source tools
• Cross-Functional Collaboration: Communicates clearly across technical and non-technical teams, translating business needs into robust data solutions
• Proactive Ownership: Operates with a strong sense of accountability; identifies and solves data issues independently and efficiently
• Quality-Driven Execution: Holds a high bar for data accuracy, auditability, and documentation throughout all systems and workflows
• Strategic Thinking: Anticipates how data infrastructure impacts wider company OKRs and proactively suggests improvements and innovations
• Growth Mindset: Seeks out opportunities to elevate team capabilities, mentor others, and stay ahead of evolving best practices in data engineering

MUST HAVE:

• 5+ years of experience in data engineering within fast-paced, cloud-native environments
• Deep expertise in Python, SQL, Docker, and AWS (S3, Glue, Kinesis, Athena/Presto)
• Experience building and managing scalable ETL pipelines and data lake infrastructure
• Familiarity with distributed systems, Spark, and data quality best practices
• Strong cross-functional collaboration skills to support BI, analytics, and engineering teams

EXPERIENCE: 5+ years of data engineering experience in an AWS-based environment where data powers decision-making across product, marketing, and operations.

YOUR ROLE

Lead scalable data engineering efforts that empower cross-functional teams with reliable, timely, and actionable data, ensuring Launch Potato’s analytics and business intelligence infrastructure fuels strategic growth.

OUTCOMES

• Build and optimize scalable, efficient ETL and data lake processes that proactively catch issues before they impact the business
• Own the ingestion, modeling, and transformation of structured and unstructured data to support reporting and analysis across all business units
• Partner closely with BI and Analytics to deliver clean, query-ready datasets that improve user acquisition, engagement, and revenue growth
• Maintain and enhance database monitoring, anomaly detection, and quality assurance workflows
• Serve as the internal point of contact for reporting infrastructure—delivering ad hoc data analyses and driving consistent data integrity
• Drive adoption and advancement of Looker dashboards by ensuring robust and scalable backend data support
• Contribute to the future of Launch Potato’s data team by mentoring peers and shaping a high-performance, quality-first engineering culture

COMPETENCIES

• Data Engineering Mastery: Demonstrates technical excellence in building data pipelines, troubleshooting distributed systems, and scaling infrastructure using AWS and open-source tools
• Cross-Functional Collaboration: Communicates clearly across technical and non-technical teams, translating business needs into robust data solutions
• Proactive Ownership: Operates with a strong sense of accountability; identifies and solves data issues independently and efficiently
• Quality-Driven Execution: Holds a high bar for data accuracy, auditability, and documentation throughout all systems and workflows
• Strategic Thinking: Anticipates how data infrastructure impacts wider company OKRs and proactively suggests improvements and innovations
• Growth Mindset: Seeks out opportunities to elevate team capabilities, mentor others, and stay ahead of evolving best practices in data engineering

EBANX is one of the most successful fintechs to emerge from Latin America — and today, we are building a truly global payments company. Our mission has remained constant from day one: to unlock access and enable companies and consumers to participate in the digital economy, no matter where they are.

What started as a bold vision has grown into a platform that connects some of the world’s largest digital businesses with customers across 21 of the fastest-growing markets. We operate where complexity exists — turning local challenges into global opportunities, and building the infrastructure that allows payments to move further, faster, and smarter.

We are a team of builders and problem-solvers. We think globally, act with curiosity, and believe diversity of thought is a competitive advantage.

As EBANX enters its next phase of hyper growth, we are looking for people who want to shape the future of payments, expand what’s possible, and help connect businesses and consumers across borders.
Let’s build what’s next — together.

At EBANX’s Product team you don’t just create features. You develop user-centered solutions that transform the experience of millions of consumers and global companies. Every product decision you make has a real impact on the future of digital payments, combining strategic vision, innovation, and collaboration to make our work truly Out Of The Ordinary.

As a Senior Group Product Manager you will lead the strategy, vision, and execution of EBANX's payment solutions. This is a senior leadership role that sits at the intersection of product strategy, commercial growth, and team development. You will own the product direction for Brazil payments end-to-end, while simultaneously building and nurturing a high-performing team of product managers.

You will be accountable for translating EBANX's strategic ambitions into a clear, executable product roadmap — driving adoption, expanding market share, and ensuring our payment solutions remain best-in-class for global merchants. This role demands a leader who can operate at altitude when setting vision, and get into the details when it matters.

What your day-to-day will look like

Product Strategy & Vision

• Define and own the multi-year product strategy for our payment solutions, aligned with EBANX's global ambitions and local market dynamics;
• Translate business objectives into a compelling, prioritized roadmap that balances short-term commercial wins with long-term platform investments;
• Act as the executive voice of the Brazil payments product across the organization — from C-level alignment to cross-functional execution;
• Identify emerging market trends, regulatory shifts, and competitive movements to proactively shape product direction;

Team Leadership & Development

• Lead, mentor, and grow a team of Product Managers, fostering a culture of ownership, curiosity, and customer obsession;
• Set clear expectations, provide ongoing coaching, and drive career development for each team member;
• Establish effective product practices across the team — discovery, delivery, go-to-market, and performance monitoring;
• Create clarity on roles, responsibilities, and decision-making frameworks to enable the team to operate with autonomy;

Commercial Impact & Cross-functional Alignment

• Partner closely with commercial, operations, finance, legal, compliance, marketing, and engineering to build scalable, compliant, high-impact solutions;
• Drive go-to-market strategy for new payment methods and features — including pricing, positioning, enablement, and performance tracking;
• Be the connective tissue between merchant feedback, local market insight, and global product direction;
• Own key performance metrics (TPV, revenue, cost of payment, margins) and drive continuous improvement across the payment funnel;

Discovery & Delivery Excellence

• Champion a rigorous discovery process across the team — competitive analysis, customer research, data-driven insights, and stakeholder input;
• Oversee full product lifecycle management from ideation and discovery through to delivery, launch, and iteration;
• Ensure the team maintains a healthy balance between discovery work, backlog quality, and delivery execution;
• Define and evolve product metrics frameworks to measure success and inform iteration at both team and portfolio level.
  
  

What you need to shine in this role

• Proven track record leading product teams in payments, fintech, or high-growth tech environments — with measurable business impact;
• Deep knowledge of the payments ecosystem in Brazil and/or Latin America: acquirers, issuers, schemes, APMs, PSPs, settlement, FX, and regulatory landscape;
• Strong people leadership skills — experience hiring, coaching, and developing product managers;
• Exceptional business acumen: able to connect product strategy to revenue, unit economics, and market positioning;
• Demonstrated ability to influence and align senior stakeholders across commercial, engineering, legal, and operations;
• Strong track record of operating in global and multicultural organizations;
• Hands-on experience across the full product lifecycle: discovery, roadmap prioritization, delivery, go-to-market, and performance tracking;
• Excellent communication skills in English and Portuguese and Spanish. 

EBANX offers:

• Performance Bonus: Annual bonus program based on company results.
• Meal Allowance: Monthly allowance to support your meals.
• EBANX Education: Financial assistance for undergraduate, graduate, and MBA programs to support your professional growth.
• EBANX Skills: Dedicated budget for courses, certifications, and workshops to encourage continuous learning.
• Language Classes: Language classes to support your personal and professional development.
• Health & Well-being: Medical and dental plans with extensive coverage, including support for dependents and wellness programs.
  Flexible Work Culture: Semi-flexible hours, additional day off on your birthday, and year-end break to support work-life balance.
• Well-being Program: Access to activities and resources that promote physical and mental health.

Learn more about our #ebanxlife on LinkedIn and Instagram, and see what it’s like to be part of a global team that breaks barriers, creates opportunities, and celebrates every achievement together.

✨ An Out Of The Ordinary career is waiting for you here!

EBANX is one of the most successful fintechs to emerge from Latin America — and today, we are building a truly global payments company. Our mission has remained constant from day one: to unlock access and enable companies and consumers to participate in the digital economy, no matter where they are.

What started as a bold vision has grown into a platform that connects some of the world’s largest digital businesses with customers across 21 of the fastest-growing markets. We operate where complexity exists — turning local challenges into global opportunities, and building the infrastructure that allows payments to move further, faster, and smarter.

We are a team of builders and problem-solvers. We think globally, act with curiosity, and believe diversity of thought is a competitive advantage.

As EBANX enters its next phase of hyper growth, we are looking for people who want to shape the future of payments, expand what’s possible, and help connect businesses and consumers across borders.
Let’s build what’s next — together.

At EBANX’s Product team you don’t just create features. You develop user-centered solutions that transform the experience of millions of consumers and global companies. Every product decision you make has a real impact on the future of digital payments, combining strategic vision, innovation, and collaboration to make our work truly Out Of The Ordinary.

What your day-to-day will look like

• Craft and refine EBANX’s product positioning across markets, verticals, and payment methods, based on real market and product insights.
• Turn complex solutions into compelling, value-driven narratives and enablement content for commercial teams.
• Monitor and analyze competitors’ offering, and positioning to shape EBANX’s unique value proposition across products and markets.
• Act as a strategic connector between Product, Commercial, and Marketing teams, ensuring that market and customer insights directly inform roadmap and positioning.

What you need to shine in this role

• Proven ability to define product positioning, messaging, and go-to-market strategies based on market and customer insights;
• Strong communication skills to translate complex solutions into clear, compelling narratives;
• Experience working cross-functionally with Product, Marketing, and Commercial teams;
• Data-driven mindset, with a strategic view and hands-on attitude;
• Ability to work independently, prioritize effectively, and lead projects in a fast-paced, global environment;
• Fluency in English (written and spoken).

Bonus points if you have

• Experience in the payments industry or digital commerce;
• Familiarity with product management or working closely with product teams;
• Experience building merchant-facing materials and collaborating with sales teams.

EBANX offers:

• Performance Bonus: Annual bonus program based on company results.
• Meal Allowance: Monthly allowance to support your meals.
• EBANX Education: Financial assistance for undergraduate, graduate, and MBA programs to support your professional growth.
• EBANX Skills: Dedicated budget for courses, certifications, and workshops to encourage continuous learning.
• Language Classes: Language classes to support your personal and professional development.
• Health & Well-being: Medical and dental plans with extensive coverage, including support for dependents and wellness programs.
  Flexible Work Culture: Semi-flexible hours, additional day off on your birthday, and year-end break to support work-life balance.
• Well-being Program: Access to activities and resources that promote physical and mental health.

Learn more about our #ebanxlife on LinkedIn and Instagram, and see what it’s like to be part of a global team that breaks barriers, creates opportunities, and celebrates every achievement together.

✨ An Out Of The Ordinary career is waiting for you here!

EBANX is one of the most successful fintechs to emerge from Latin America — and today, we are building a truly global payments company. Our mission has remained constant from day one: to unlock access and enable companies and consumers to participate in the digital economy, no matter where they are.

What started as a bold vision has grown into a platform that connects some of the world’s largest digital businesses with customers across 21 of the fastest-growing markets. We operate where complexity exists — turning local challenges into global opportunities, and building the infrastructure that allows payments to move further, faster, and smarter.

We are a team of builders and problem-solvers. We think globally, act with curiosity, and believe diversity of thought is a competitive advantage.

As EBANX enters its next phase of hyper growth, we are looking for people who want to shape the future of payments, expand what’s possible, and help connect businesses and consumers across borders.
Let’s build what’s next — together.

At EBANX’s Commercial team, you don’t just close deals. You connect merchants who are transforming the most promising emerging markets in the world. Every negotiation and partnership built has a direct impact on our clients’ growth and on EBANX’s expansion, combining strategy, relationships, and collaboration to make our work truly Out Of The Ordinary.

Your day-to-day impact:

• Managing high-growth enterprise and mid-market merchants with a focus on driving YOY revenue growth by executing strategic commercial growth plans;
• Developing and driving pipeline of new products, market expansion, and share of checkout opportunities, to increase volume and revenue within each merchant relationship; 
• Develop and maintain a trusted relationship, acting as the voice of the customer: learning merchants’ product pain points and expansion plans, understanding their priorities and urgency, and effectively communicating this across internal cross-functional teams
• Outstanding internal and external communication - respond to client’s demands and correctly address, convey compelling value propositions, inform merchants of EBANX’s product roadmap, ability to communicate sensitive news to the merchant;
• Monitor, measure, and propose strategies to continually improve merchant performance, payment method optimization, market penetration, and brand advancement;
• Close collaboration and partnership with a diverse cross functional team (e.g. product, marketing, subject matter experts, operations, risk, legal, and finance) to maximize merchant satisfaction and reference ability;
• Maintain a strong understanding of our competitive landscape and business strategy
• Diligently report on sales pipeline progression within Salesforce.com; requires a high level of organization
• Provide feedback to leadership on ways to optimize the sales cycle, enhance sales channels, and improve corporate brand awareness;
• At all times you will be a positive representative of the company and its brand and will conduct all sales activities with the highest degree of professionalism

Must-haves to shine in this role:

• Experience as Account Manager or Business Development with a tenure of exceeding targets;
• Must have experience in payments;
• Understanding of merchant payment environment and needs;
• Analytical skills, high level of organization, attention to details;
• Proven experience using Salesforce CRM to manage pipelines, forecast revenue, and drive sales process discipline.
• Ability to translate CRM and data insights into actionable account or territory strategies.
• A self-starter who is comfortable in an entrepreneurial and fast paced setting;
• Tenacious and resilient with a positive, solution-oriented attitude;
• Confident, articulate, and professional communication, presentation, and persuasion skills;
• Excellent planning,prioritization, and time management discipline;
• Must have a valid passport and be willing to travel (up to 30% of the time);
• Fluent English (we will test it). A secondary language is a plus.

EBANX offers:

• Meal Allowance: Monthly allowance to support your meals.
• EBANX Education: Financial assistance for undergraduate, graduate, and MBA programs to support your professional growth.
• EBANX Skills: Dedicated budget for courses, certifications, and workshops to encourage continuous learning.
• Language Classes: Language classes to support your personal and professional development.
• Health & Well-being: Medical and dental plans with extensive coverage, including support for dependents and wellness programs.
  Flexible Work Culture: Semi-flexible hours, additional day off on your birthday, and year-end break to support work-life balance.
• Well-being Program: Access to activities and resources that promote physical and mental health.

Learn more about our #ebanxlife on LinkedIn and Instagram, and see what it’s like to be part of a global team that breaks barriers, creates opportunities, and celebrates every achievement together.

✨ An Out Of The Ordinary career is waiting for you here!

Atuar como elo estratégico entre as áreas de negócio e o time de tecnologia, garantindo que o CRM seja uma ferramenta de alavancagem de resultados. O foco é evoluir a plataforma para que ela reflita processos eficientes, gere dados confiáveis e facilite o dia a dia das equipes de ponta.

No dia a dia você irá:

- Gestão Estratégica do CRM: Liderar o ciclo de vida das melhorias no sistema, desde o entendimento da dor do usuário até a validação da entrega técnica.
- Priorização e Gestão de melhorias: Utilizar técnicas de gestão de produtos para priorizar melhorias de acordo com impacto e recursos disponíveis.
- Liderança de Projetos: Gerir iniciativas de alta complexidade, transformando problemas abstratos em planos de ação estruturados com cronogramas e entregáveis claros.
- Adoção e Treinamento: Garantir que as equipes utilizem a ferramenta em seu máximo potencial, promovendo capacitações e materiais de apoio.
- Otimização de Processos: Identificar gargalos operacionais de forma proativa e propor soluções que simplifiquem a jornada do usuário e aumentem a produtividade.

Para participar do nosso processo você precisa ter:

- Base em Dados: Tomar decisões fundamentadas em fatos e volumetria, não apenas em percepções.
- Visão de Solução: Antecipar riscos e identificar a causa raiz dos problemas antes de propor uma implementação.
- Simplificação: Busca constantemente formas de tornar processos complexos mais ágeis e eficientes.
- Autonomia: É capaz de receber um desafio amplo e organizar as etapas para resolvê-lo com pouca supervisão.
- Priorização: Sabe gerenciar as expectativas dos stakeholders e dizer "não" ou "agora não" com base no impacto para o negócio.
- Entrega de Valor: Garante que o projeto não seja apenas "entregue", mas que ele realmente eleve o patamar de qualidade da área.
- Construção de Pontes: Conecta diferentes áreas (Vendas, Marketing, Tecnologia) para garantir que todos estejam alinhados ao mesmo objetivo.
- Referência Técnica: Atua como um consultor interno, sendo a pessoa de referência para dúvidas e validações sobre processos no CRM.

Diferenciais:

- Experiência robusta na gestão e evolução de CRM em contextos B2B (principalmente Salesforce).
- Domínio em metodologias de gestão de produtos (agilidade, priorização e descoberta com usuários).
- Capacidade analítica para extração e interpretação de relatórios gerenciais.
- Diferencial: Conhecimento em tendências de automação e inteligência artificial.

O que a vaga NÃO faz:

- Desenvolvimento (Code): Não é responsável pela codificação técnica (programação) do sistema;
- Operação de Vendas: Não executa as tarefas de venda ou atendimento, mas sim as ferramentas que as suportam.

R-REQ-20260210-004/3679