Breeze is hiring- join us!

The Area Manager oversees all Guest Services ground activities and day-to-day operations in their assigned locations while providing leadership and motivation to all team members including business partner teams. They are also responsible for establishing and maintaining high standards of safety, security, and Guest Service in accordance with Breeze policies and procedures.

Here's what you'll do

• Responsible for safety programs to ensure a safe workplace for Team Members, Guests, Business Partners, aircraft, ground service equipment, and facilities at their assigned station.
• Hold ground service providers accountable to DOT, FAA, and Breeze guidelines.
• Manage and plan station costs in operating plan and administer and maintain the station operations budget for their assigned stations.
• Accountable for all internal and external regulatory matters
• Conduct station audits and reviews.
• Develops and manages talent in the area, including hiring, coaching and workforce planning.
• Take action, as deemed necessary, to resolve any problems or situations that may compromise safety compliance
• Resolves issues for guests regarding service failures or other complaints.
• Makes sound decisions with positive results.
• Develops both strategic & tactical plans that create a safety conscious environment that results in team member safety and wellbeing.
• Monitors stations closely, including daily, weekly and monthly reporting and reviews.
• Develop and execute a local strategic plan ensuring industry-leading operational and customer service performance consistent with Breeze core values and objectives, including procedures, operational controls and standards, infrastructure, and people operational efficiency and cost savings
• Ensure coordination across all departments impacting airport operations, including Flight Ops, Inflight Service, and Technical Operations, to achieve operational and company goals.
• Develop balanced station metrics and lead the teams to ensure performance targets are met.
• Ensure team readiness for response to irregular operations and emergency events.
• Ensure that policies and procedures are conducted in accordance with applicable federal regulations and standards.
• Ensure business partners are adhering to policies and procedures and reflect the Breeze brand.

Here's what you'll need to be successful

Minimum Qualifications

• High school diploma or equivalent educational achievement
• 5+ years experience in Customer Service or a related area
• 5+ years experience in airport operations and customer service
• 5+ years experience guiding large, diverse business partner teams
• Experience and proficiency using Microsoft Office (Excel, Word, PowerPoint)
• High performance orientation, ability to work well under pressure, prioritize projects, meet deadlines, and maintain flexibility
• Self-starter must have a positive attitude and strong desire for success
• Complete projects on time with minimal supervision, ability to work varied hours when necessary to meet deadlines
• Knowledgeable in Airport Operations, Ground Operations, and regulatory agencies
• Outstanding leadership capabilities, with ability to guide and motivate
• Able to work flexible hours and be available for emergency response and on short notice
• Must possess and maintain a valid driver's license from the state of your primary residence
• Must be able to obtain and maintain a SIDA badge in accordance with TSA requirements
• Must pass a ten (10) year background check and pre-employment drug test
• Must be legally eligible to work in the USA
• Must be able to obtain and maintain Ground Security Coordinator certification.

Preferred Qualifications

• 4-year degree or equivalent work experience
• Knowledge of the different airline disciplines and administration, including the interdependencies on Airport Operations
• Knowledge of external agencies and their function as it relates to Airport Operations (e.g. FAA, DOT, TSA, etc.)

Skills/Talents

• Proven ability to guide a large workforce
• Competent in interpersonal communications, collaboration, critical-thinking, and problem solving
• A self-starter with excellent verbal and written communication skills
• Good work ethic
• Ability to work in a fast-paced team environment
• Ability to handle stressful environments
• Proven troubleshooting skills
• Attention to detail and a highly organized, process-focused aptitude are required to manage the variety of responsibilities and deliverables
• Ability to travel often
• Exemplifies Breeze’s safety culture, values, and mission

Perks of the Job

• Health, Vision and Dental
• Health Savings Account with Breeze Employee Match
• 401K with Breeze Employee Match
• PTO
• Travel on Breeze and other Airlines too!

Breeze is hiring- join us!

Breeze is looking for “Seriously Nice” Part Time Flight Attendants for our BDL Crew Base!

As one of our most highly visible Team Members, Flight Attendants are responsible for the safety and comfort of our Guests and fellow Team Members; we expect them to welcome and accommodate Guests, mitigate high-stress situations, collaborate and problem solve with other Team Members, use good judgement, and just be...nice. We will rely on you to act as the face the Company by embracing Breeze’s Five Core Values – Safety, Kindness, Integrity, Ingenuity, and Excellence.

Here’s what you’ll do

• Provide an exceptional Guest experience – warmly welcome Guests onto our aircraft, aide in seating assignments, luggage and garment stowage, or any additional information requested, while remaining present and available for further assistance
• Remain positive and be kind – our Guests should always feel valued and appreciated; be empathetic and act with humanity!
• Maintain a safe work environment for our Guests and Team Members
• Remain calm under pressure and mitigate high-stress situations
• Effectively communicate, collaborate, and show respect for other Team Members – we all perform our best when we work together!
• Stay approachable and accommodating by monitoring the cabin regularly
• Remain flexible - understand that schedules may change due to operational, weather-related, and other unforeseen delays
• Stay current and compliant with FAA regulations, company procedures, and training requirements
• Demonstrate personal responsibility – be punctual, timely, and proactive
• Uphold professional appearance and etiquette guidelines, both in and out of the cabin
• Willing to assist in other departments, if necessary
• Comfortable using, implementing, and explaining Breeze’s Inflight technology
• Prepare and serve meals, snacks, and beverages (including alcohol) while practicing highest hygiene standards
• Maintain cabin cleanliness and galley organizational standards, comfortable working in tight quarters
• Provide instruction, including emergency and evacuation procedures, to Guests
• Administer first-aid and medical care, if required, in the event of an emergency
• Capable of controlling personal and emotional responses and acting appropriately under high levels of stress
• Conduct security screenings 
• Complete Autism Awareness Training 
• Ability to adhere to FAA and DOT travel regulations
• Achieve performance measures and adhere to established standards in conjunction with Breeze Aviation Group Values of Safety, Kindness, Integrity, Ingenuity and Excellence

Here’s what you need to be successful

Minimum Qualifications

• 21 years of age or older
• High school diploma or equivalent educational achievement
• Height Minimum - must be able to reach and remove emergency equipment from overhead bins without assistance
• Height Maximum – must be able to have adequate head clearance in the cabin
• Ability to sit and buckle into the E190 and A220 Flight Attendant jumpseat seatbelt harness and lap belt
• Neat, well-groomed, and capable of making a positive impression
• Must be service-oriented
• Adhere to highest possible hygiene standard as outlined by the CDC
• Ability to read, write, speak, and understand the English language; may be required to communicate safety instructions to Guests who may not speak English
• Ability to pass a vision and hearing test
• Ability to successfully complete security screening training
• Must pass a DOT pre-employment drug test
• Must pass a TSA required fingerprint-based criminal history records check and a Breeze background check
• Legal right to work in the U.S.
• Legal right to travel without restriction to/from the United States
• Current Passport with a minimum of six (6) months remaining prior to expiration***
• Ability to serve alcoholic beverages
• Willing to relocate based on the company’s operational needs if applicable
• Able to work nights, weekends, holidays, and extended hours if needed
• Able to report for work in your assigned base for your assigned trips
• Able to work “Reserve Assignment” in your assigned base
• Self-starter, must have a positive attitude and strong desire for success
• Neat, well-groomed, and capable of making a positive impression.
• Nose piercings are acceptable and must follow our company guidelines: Studs only: Single 2mm or smaller nose stud is allowed.  Must be silver, gold or gemstone.  No hoops allowed. No other facial piercings are allowed.
• No teeth embellishments in uniform
• No more than two (2) earring per ear while in uniform

Note: Tattoos may be visible while in uniform if they are within our Company guidelines. Our company tattoo guidelines will be provided during the selection process.

***All Breeze Flight Attendants are required to have a current Passport, with a minimum of six (6) months remaining at the time of application***

Skills/Talents

• Ability to perform assigned duties, including standing for extended periods of time
• Ability to read announcements clearly and competently, give emergency commands and communicate in the English Language
• Ability to turn challenges into solutions or alternatives
• Ability to think independently while being a part of a collaborative team
• Ability to work independently as part of a team without direct supervision
• Physical abilities consistent with day-to-day operations and duties (e.g. lifting luggage, window exits, standard door operating procedures), including the ability to lift fifty (50) pounds
• Ability to close overhead storage compartments with a maximum push/pull force of approximately fifty (50) pounds
• Assist disabled passengers during the flight into and out of the Inflight wheelchair, then transporting them as needed
• Ability to push/pull beverage and food carts on wheels up and down inclines with maximum force of approximately sixty (60) pounds
• Ability to perform all safety-related procedures
• Exemplifies Breeze’s safety culture, values, and mission and be “Seriously Nice”!
• Excellent oral and written communication skills
• Excellent problem-solving skills
• Skilled in handling difficult situations, problem solving, complaint resolution and conflict de-escalation
• Ability to work with individuals and teams at all levels in the organization 

Perks of the Job

• 401K with Breeze Employee Match
• PTO
• Travel on Breeze and other Airlines too!