About impact.com

impact.com is the world’s leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products - Performance (affiliate), Creator (influencer), and Advocate (customer referral) - unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands - including Walmart, Uber, Shopify, Lenovo, L’Oréal, and Fanatics - rely on impact.com to power more than 350,000 partnerships that deliver measurable business results.

Your Role at impact.com:

Reporting to the Manager of Customer Operations Systems, the Internal Systems Engineer (Applied AI) is a specialized, high-impact builder role dedicated to supercharging our Customer Operations teams (Support, Success, Onboarding, Implementation).

This is a highly practical, application-focused engineering position instrumental to our AI transformation. You will spend your time across three types of work:

1. Building AI-powered tools and agents. You will integrate applied AI into our workflows using modern frameworks. You will consult with business stakeholders to help explain the art of the possible, guide them in defining logic and prompts, and own building and maintaining agentic workflows and tools. Example projects include building an AI-powered QA and training tool with a RAG component for new support agents, architecting agentic workflows for our onboarding team, or building a FreshDesk integration that suggests draft responses to tickets.
2. Building and maintaining a shared agent platform. This is what makes AI scale beyond our team. You will build and maintain the templates, approved patterns, and deployment infrastructure that enable people across Customer Operations to build their own agents without needing to figure out hosting, monitoring, or API connectivity themselves. When a Technical Services lead wants to build an agent that automates "pixel not firing" investigations, they should be able to do it on your platform without writing a deployment script. You own making self-serve actually work.
3. Building robust internal software, integrations, and automations - such as developing custom FreshDesk widgets to support our agents. You will own the full lifecycle of these apps: building, hosting, monitoring, maintaining, and eventually retiring them when they're no longer needed.

Many job descriptions define themselves as "critical" or "pivotal." This role genuinely is. impact.com has thousands of clients, millions of partners, endless data, and complex multi-system processes. As a business, we are ensuring we are on the cutting edge - aggressively automating and scaling up what we do with AI. This role owns a substantial portion of that transformation for a critical part of our business.

A note on how you'll work with others: when someone across Customer Operations builds a pilot that proves value, you don't take it over. You partner with them to elevate it - bringing engineering rigor, production infrastructure, and scale while they maintain creative control and ongoing input. When someone has a great idea but isn't technical enough to build it themselves, your first instinct is to build it with them, growing their skills in the process. You're an accelerator, not a bottleneck.

This role is for the person who embodies the overlap of curiosity, process-obsession, and action orientation. It is for the passionate tinkerer who also gets carried away exploring custom Salesforce structures and data flows. It is for the person who has been building agentic workflows to manage their household tasks in their free time because they can't stop playing with the new tools AI offers.

If you are that person - if you are a highly motivated, thoughtful builder - and you want to leverage applied AI on a daily basis, this is the role for you.

What You'll Do:

• Software Development Foundation: Proven experience building, hosting, and maintaining applications and tools. You are comfortable writing clean, functional code (Python, JavaScript/TypeScript, etc.) to solve operational problems. You understand what it means to keep something running in production, not just get it working once.
• API & Integration Expertise: Deep experience working with REST APIs. You can easily build connectors between distinct SaaS platforms to automate data flows and trigger actions.
• Applied AI Engineering: Hands-on experience with LLM orchestration frameworks (like LangChain or LangGraph). You understand MCPs, RAG pipelines, agentic workflows, DAG vs linear flows, engineering HITL systems, and have built real-world systems using these rails.
• AI Evaluation & Quality: Experience setting up and running evals for LLM outputs. You know how to build systems that grade, evaluate, and test AI responses for accuracy and safety (e.g., LLM-as-a-judge). You understand CI/CD for AI systems and can build regression testing pipelines.
• Platform Thinking: You don't just build one-off tools - you think about how to make your work reusable. You can design templates, abstractions, and deployment patterns that other people (including non-engineers) can use to build on top of what you've created.
• Systems Thinking & Process Orientation: You don't write code in a vacuum; you map out complex operational workflows before you start building. You have a knack for seeing how different tools, teams, and data flows interact, ensuring your solutions address the actual problem without creating downstream issues.
• Cross-Functional Collaboration: Ability to work closely with non-technical business stakeholders. You can take a process flow and prompt designs from a business leader and turn them into a functioning, hosted application. Equally important: you can teach - walking a non-technical person through building their first agent is as valuable as building it yourself.
• Autonomous Builder: You are a self-starter who thrives in an agile environment. You don't need excessive hand-holding to figure out how to host a script or deploy a small internal app.
• Relentless Tinkerer: You were the first person in your current role to start building agents. You have had personal subscriptions to Claude, Gemini, ChatGPT, Cursor, etc.

What You Bring:

• Experience building custom apps or integrations specifically for Freshdesk (or similar enterprise ticketing systems like Zendesk/Jira).
• Background working in or building tools for Customer Support, Customer Success, or Onboarding teams.
• Experience integrating with knowledge base platforms (like Gitbook or similar documentation sites).
• Proven experience taking automation projects from concept to deployment within a large, complex organization.
• Experience building internal platforms or developer tools that other teams use to self-serve.
• Experience with monitoring and observability for AI systems in production.

Salary range: $140,000.00 - $160,000.00 per year, plus an additional 5% variable annual bonus contingent on Company performance and eligible to receive a Restricted Stock Unit (RSU) grant.

Benefits and Perks: 

At impact.com, we believe that when you’re happy and fulfilled, you do your best work. That’s why we’ve built a benefits package that supports your well-being, growth, and work-life balance.

• Medical, Dental, and Vision insurance
• Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled 
• Flexible spending accounts and 401(k)
• Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life.
• Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health.
• A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval.
• Investing in Your Growth: We’re committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses.
• Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver.
• Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses. 

impact.com is proud to be an equal-opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI_Columbus

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its App of the Day.

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, passionate about making product decisions, and has experience building great user experiences that delight users.

We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount. 

Our interview process involves several technical interviews and we aim to complete them within 1 week. 

What You’ll Do

• Actively ship production code to the web products
• Work closely with your dedicated product team
• Participate in product discussions to shape the product roadmap
• Have the opportunity to work on new and exciting features that will impact millions of lives

An Ideal Candidate Should Have

• Experience. You've built and ship products that have scaled to thousands or millions of users
• Customer obsession. You are passionate about the field and have the desire to build high quality product that serves customer needs
• Speed. You work quickly to generate ideas and know how to decide which things can ship now and what things need time
• Focus. We’re a high-growth startup with a busy, remote team. You know how and when to engage or be heads down
• Collaboration. You know how to inspire, play, and negotiate with opinionated designers, marketers, and PMs
• Tech Stack: Vanilla JS, ReactJS, Redux, Firebase, Typescript

What We Offer

• A fast-growing environment where you can help shape the culture
• An entrepreneurial crew that supports risk, intuition, and hustle
• A hands-off approach so you can focus and do your best work
• The opportunity to make an impact in a transformative industry
• A competitive salary, a collegiate atmosphere, and a commitment to building a great asynchronous culture

The United States Based Salary range for this role is: 140,000-200,000 USD/Year + Bonus + Stock depending on experience

Think you’re a good fit for this job?                  

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity.  

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

The responsibilities of our Platform team include building and maintaining all backend services, including, but not limited to, payments, analytics, subscriptions, new products, text to speech, and external APIs.

This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, is passionate about making product decisions, and has experience building great user experiences that delight users.

We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount. 

Our interview process involves several technical interviews and we aim to complete them within 1 week. 

What You’ll Do

• Design, develop, and maintain robust APIs including public TTS API, internal APIs like Payment, Subscription, Auth and Consumption Tracking, ensuring they meet business and scalability requirements
• Oversee the full backend API landscape, enhancing and optimizing for performance and maintainability
• Collaborate on B2B solutions, focusing on customization and integration needs for enterprise clients
• Work closely with cross-functional teams to align backend architecture with overall product strategy and user experience

An Ideal Candidate Should Have

• Proven experience in backend development: TS/Node (required)
• Direct experience with GCP and knowledge of AWS, Azure, or other cloud providers
• Efficiency in ideation and implementation, prioritizing tasks based on urgency and impact
• Preferred: Experience with Docker and containerized deployments
• Preferred: Proficiency in deploying high availability applications on Kubernetes

What We Offer

• A dynamic environment where your contributions shape the company and its products
• A team that values innovation, intuition, and drive
• Autonomy, fostering focus and creativity
• The opportunity to have a significant impact in a revolutionary industry
• Competitive compensation, a welcoming atmosphere, and a commitment to an exceptional asynchronous work culture
• The privilege of working on a product that changes lives, particularly for those with learning differences like dyslexia, ADD, and more
• An active role at the intersection of artificial intelligence and audio – a rapidly evolving tech domain

The United States Based Salary range for this role is: 140,000-200,000 USD/Year + Bonus + Stock depending on experience

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Software Engineering Intern - AI Data Operations
HumanSignal | Columbus, Ohio | Hybrid | Spring/Summer 2026

About Us
HumanSignal builds Label Studio Enterprise, the data annotation platform trusted by Fortune 500 companies including Apple. We're expanding our 400+ person Columbus facility and need engineering talent to build systems that power AI training pipelines.

What You'll Build

• Full-stack web applications for crowdsourced data collection with quality control workflows
• Admin dashboards with bulk operations, analytics, and workflow management
• Data pipelines integrating Label Studio, AWS S3, and automated quality checks
• JSON transformation systems processing thousands of annotation files for enterprise clients

Technical Skills (Strong in Several Required)

• Frontend: React, TypeScript, responsive UI, state management
• Backend: Python (data processing, APIs, automation), RESTful design
• Data: Database design, JSON manipulation, multi-status workflows
• Deployment: Vercel, serverless functions, CI/CD

Bonus: AWS S3, email integration, real-time updates, admin dashboards

Who You Are

• Ohio State engineering student (CS, Software Engineering, Data Science, or related)
• Can architect solutions and ship working code autonomously
• Comfortable with full-stack development and data pipelines
• Interested in AI infrastructure and training data systems

Details

• Location: Hybrid in Columbus (2-3 days/week in-office)
• Compensation: $35-50/hour based on experience
• Schedule: Flexible part-time or work-study arrangements
• Duration: Minimum 12 weeks, potential for extension/conversion

To Apply
Email resume, GitHub, and brief note to careers@humansignal.com including:

• A technical challenge you've solved with data or workflows
• Your availability and preferred start date

HumanSignal is committed to building a diverse team. We encourage applications from candidates of all backgrounds.
We're moving fast—strong candidates will be interviewed on a rolling basis.