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Operations Specialist III, Onsite (Columbus, OH)
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Company Introduction:
Airspace is a tech-enabled freight forwarder that’s redefining how the world’s most critical packages are delivered. Headquartered in Carlsbad, California, Airspace has employees who are based around the world. Our European headquarters is in Amsterdam, The Netherlands.
As a recognized leader in AI and machine learning, our team leverages data and patented technology to coordinate logistics across a global network of drivers and airlines. Our goal is to deliver those packages that are truly mission-critical in a way that is faster, more transparent, more secure, and more accountable than ever before. The items we deliver range from organs for transplant, to parts for critical machinery including grounded aircraft and highly sensitive components such as semiconductors.
Airspace has been rated one of America’s best Startup Employers, listed as one of CNBC’s Disruptor 50 companies, and featured as an Innovation and Disruption leader by CBS News. Airspace has the support of leading investors such as Telstra Ventures, HarbourVest Partners, Defy Partners, DBL Partners, and Scale Ventures. To date the company has raised more than $140m.
The company is growing rapidly and serving more places around the world than ever before. We are looking for passionate, motivated individuals who want to make an IMPACT every day to help us execute on our mission of reshaping the world of time-critical logistics.
Overview
Primary Focus: To set up all new orders containing the most time-sensitive commodities for success, provide proactive updates to customers on any deviations and track order status progression from start to finish. These job requirements were carefully crafted in order to provide you with the basic building blocks of the Airspace Operations team and pave the way for a continued path forward as you grow within this company.
Importance of the role:
The operations team is the backbone of our company and by working on the front lines you represent, first-hand, everything that we stand for. Not only will you be in direct communication with our customers, commanders and agent service providers, with extreme attention to detail, having the ability to catch something so small can ultimately be the difference maker in being able to save a human life!
Responsibilities
Advanced Problem Solving
- Ability to independently resolve all escalated issues using provided resources with minimal to no assistance
- Ability to assist in resolving team member escalations and questions
- Understand Margin vs Total Cost for an order and apply knowledge to additional charge approvals
- Expert on all International regulations, Import, and Export requirements
- Ability to understand big picture decisions for customers
- IE. Choosing one airline because we have a service agreement for faster offloads and minimal service failures over the fastest or cheapest option based on error rate.
- Balancing cost of service quality and expectations with margin.
- Minimal to no errors & service failures
- Make educated decisions under pressure
- Anticipate problems before they surface and act early
Operating the Airspace Platform
- Hold and maintain Dangerous Goods Certification . Remain knowledgeable on all Dangerous Goods requirements and adhere to current policy procedures.
- Assist in resolving team member inquiries for DG flagged orders
- Gain knowledge of additional sector processes
- Provide SOP guidance hand in hand with leadership
- Uphold team expectations leading by example
Maintaining Balanced Level of Performance
As an OSIII, you will be expected to meet minimum metric requirements and customer service standards. Expectations will increase with each advancement. All expectations will be communicated to you through your direct reporting supervisor.
Requirements
- Located in Columbus, Ohio
- In office, on site position
Compensation
- Hourly Range: $25-$30/hr
- High-quality health, vision, and dental care plan options
- 401K company contribution program
- Professional learning and training reimbursements
Core Values:
- We are One Team. We believe we all accomplish more when we are working together.
- We make an Impact. We are determined to have a positive influence on our environment, our customers, our industry, and our world.
- We are Passionate. We care deeply about our mission and are not afraid to raise the bar.
- We are Transparent. We pride ourselves on having open, honest, and sincere communication with our team and customers.
- We are Innovative. We never settle and are always striving to improve our product, service, and ourselves.
About Airspace:
From life-saving organs to essential machinery components, Airspace is trusted by the world’s largest companies and most critical healthcare organizations to move their most time-sensitive shipments on time, every time. Our proprietary AI-powered platform is the most advanced of its kind- awarded and protected by multiple patents, it provides speed, reliability, and transparency unrivaled in time-critical logistics. We are thinkers, builders, and doers; from building and deploying AI in the world to assembling a world-class operations team, Airspace is on a hypergrowth trajectory while remaining hyper-focused on the needs of our customers and team members.
With offices in the United States in Carlsbad, CA and in Europe in Amsterdam, Frankfurt, Stockholm, and London, we are rapidly scaling into new markets and industries while continuing to innovate and maximize value for our customers. Backed by leading investors including Telstra, HarbourVest, Prologis, Qualcomm, Defy, and others, Airspace has raised $140M to date.
Join our team of 300+ technologists, futurists, and industry veterans as we work as One Team to revolutionize time-critical logistics.
Airspace is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Additionally, Airspace participates in the E-Verify program for all locations.
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Apply to Airspace
Tosca Consultant
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About TTC
The Testing Consultancy (TTC) is a global specialist software testing company with a focus on helping organizations transform the way they deliver quality software. We have broad capabilities across a wide range of testing areas that enable our clients to increase the speed and quality of software development while reducing risk and cost.
Job Summary
We are seeking a Senior Tosca Automation Engineer with strong hands-on experience in designing, writing, and maintaining automation scripts and assets. This role will play a pivotal part on the Value Stream Team (VST), ensuring the reliability and functionality of critical applications—primarily SAP and Salesforce—by building scalable, maintainable test automation that integrates with our enterprise toolchain (Tricentis Tosca, qTest, CI/CD).
You will collaborate closely with product teams, architects, and QE enablement to execute automation strategies aligned with Agile and DevSecOps frameworks, raise automation maturity, and accelerate delivery while improving quality. In addition to technical responsibilities, the role may include Test Lead duties, requiring leadership and coordination skills to ensure testing excellence across the Value Stream Team.
Location: Hybrid, Columbus, OH (on-site Tuesdays, Wednesdays, Thursdays)
Work Authorization: No visa sponsorship available
Key Responsibilities
- Author & maintain Tosca automation assets (Modules, TestCases, TestCaseDesign templates, ExecutionLists) with a strong focus on reusability, optimization and data-driven testing.
- Act as the technical subject matter expert (SME) in Tosca Automation and related testing methodologies
- Build and evolve automation frameworks and libraries for SAP (GUI/Fiori) and Salesforce (Lightning) including API integrations.
- Implement integration and end-to-end testing across SAP ↔ Salesforce workflows; design stubs/mocks where needed.
- Use Tosca API Scan to automate REST/SOAP services with token handling, correlation, and chained calls.
- Orchestrate Distributed Execution (DEX) and CI/CD runs with Jenkins/Azure DevOps; publish results to qTest for traceability and reporting.
- Partner with product teams to define testability, test data strategies (e.g., Tosca Test Data Service), and environment readiness.
- Drive quality metrics (automation coverage, pass rate, failure triage time, mean time to fix) and present outcomes to stakeholders.
- Establish and enforce standards: naming conventions, folder structures, versioning practices, and code reviews for Tosca assets.
- Mentor other engineers; provide enablement and best practices (risk-based testing, shift-left, API-first automation).
- Collaborate as needed with performance/security teams to align non-functional testing (e.g., NeoLoad) and quality gates.
- Support UAT and release activities; contribute to defect prevention and continuous improvement initiatives.
- Serve as the primary liaison for VST Support Teams, addressing incidents and providing configuration and operational support.
- Effectively communicate test results and actionable insights to stakeholders at all levels.
Minimum Qualifications Section:
- 5+ years in QA/Test Automation, with 3+ years focused on Tricentis Tosca.
- 3+ years in demonstrated hands-on experience in writing and maintaining Tosca automation scripts for complex enterprise applications.
- Practical exposure to SAP and Salesforce
- 3+ years with API testing (REST/SOAP), JSON/XML validation, environment variables, and authentication flows.
Preferred Qualifications:
- Tricentis certifications: Automation Specialist Level 1/2, Test Design Specialist, SAP Specialist.
- Experience in utilities/energy domain or large-scale ERP/CRM landscapes.
- Familiarity with Performance testing (NeoLoad), Service Virtualization, and Test Data Management.
- Experience optimizing automation for Salesforce Lightning and SAP (tables, modal dialogues, synchronization) applications.
- Comfort driving automation governance and contributing to enterprise standards/frameworks.
- Experience in Mobile Application testing
- Experience in Tricentis qTest
- Competent in Other Test Automation Tools
- Experience in setting up CI/CD pipelines
If your experience or qualifications is similar to our ideal of a successful candidate, please consider applying. Experience comes in many ways; skills may be transferred, but passion for your career can't be substituted. At TTC, we understand the importance of diversity and how much value it brings to the table. Diversity brings about creativity and new perspectives, which is why we beckon everyone to apply.
Ready to apply?
Apply to TTC Global