We’re expanding across Mexico, Brazil, Argentina, Colombia, Chile, and Peru and seeking a Clinical Systems Administrator to join our growing team!

The primary responsibility of the Clinical Systems Administrator is to provide business administration support for the Sponsor’s clinical systems, including but not limited to eTMF/CTMS, IRT and EDC systems (i.e., Veeva Clinical Vault and Medidata CTMS). The Clinical Systems Administrator will work with the Clinical Systems leadership and Project teams to ensure on-time deliverables and provide clinical systems user support as outlined below.

Essential functions of the job include but are not limited to:

• Responsible for User Access management for internal, sponsor and 3rd party access requests to the Clinical Systems and other business systems.
• Manages the data entry into the Global Directory within Precisions Clinical System of all Sites, Institutions and update as required.
• Manages the creation of studies, countries and sites within the Clinical System
• Responsible for resolving help desk tickets assigned, either by answering questions, trouble shoot problems or identify system performance issues or deficiencies.
• Perform Clinical System modifications and updates to picklists, field requirements
• Manages the review of Clinical System processes and procedures
• Supports with initiating the integrations between the Clinical system and Electronic Data Capture system
• Performs archival steps within the Clinical System as the request was received.
• Support the leads or manager in any ad-hoc tasks assigned.

Qualifications:

Minimum Required:

• Degree, or equivalent experience ideally in a business, scientific or healthcare discipline
• 2 years’ clinical trial experience with 2 years of experience with Clinical Systems
• Professional working proficiency in English

Other Required:

• Experience in clinical trial systems (e.g., CTMS, EDC, eTMF and RTMS) with detailed understanding of requirements gathering, documentation, configuration and integrations.

Preferred:

• Demonstrate skills in effective communication (written, oral, and presentation) to all levels including end-users, vendors, and Management Teams.
• Possess the ability to effectively communicate business needs to IT technology partners.

Skills:

• Ability to resolve issues independently with good judgement to escalate appropriately.
• Ability to learn new systems and integration requirements.
• Strong interpersonal, verbal and written communication skills

We’re expanding across Mexico, Brazil, Argentina, Colombia, Chile, and Peru and seeking a Clinical Systems Administrator to join our growing team!

The primary responsibility of the Clinical Systems Administrator is to provide business administration support for the Sponsor’s clinical systems, including but not limited to eTMF/CTMS, IRT and EDC systems (i.e., Veeva Clinical Vault and Medidata CTMS). The Clinical Systems Administrator will work with the Clinical Systems leadership and Project teams to ensure on-time deliverables and provide clinical systems user support as outlined below.

Essential functions of the job include but are not limited to:

• Responsible for User Access management for internal, sponsor and 3rd party access requests to the Clinical Systems and other business systems.
• Manages the data entry into the Global Directory within Precisions Clinical System of all Sites, Institutions and update as required.
• Manages the creation of studies, countries and sites within the Clinical System
• Responsible for resolving help desk tickets assigned, either by answering questions, trouble shoot problems or identify system performance issues or deficiencies.
• Perform Clinical System modifications and updates to picklists, field requirements
• Manages the review of Clinical System processes and procedures
• Supports with initiating the integrations between the Clinical system and Electronic Data Capture system
• Performs archival steps within the Clinical System as the request was received.
• Support the leads or manager in any ad-hoc tasks assigned.

Qualifications:

Minimum Required:

• Degree, or equivalent experience ideally in a business, scientific or healthcare discipline
• 2 years’ clinical trial experience with 2 years of experience with Clinical Systems
• Professional working proficiency in English

Other Required:

• Experience in clinical trial systems (e.g., CTMS, EDC, eTMF and RTMS) with detailed understanding of requirements gathering, documentation, configuration and integrations.

Preferred:

• Demonstrate skills in effective communication (written, oral, and presentation) to all levels including end-users, vendors, and Management Teams.
• Possess the ability to effectively communicate business needs to IT technology partners.

Skills:

• Ability to resolve issues independently with good judgement to escalate appropriately.
• Ability to learn new systems and integration requirements.
• Strong interpersonal, verbal and written communication skills

Data Systems Manager

Acumen is looking for a Data Systems Manager with a minimum of 8 years of relevant experience to build and strengthen our data systems,  reporting, and enabling our teams to make data-driven decisions. The role combines technical leadership with team enablement — overseeing architecture, integrations, data governance, and reporting. It also includes building and training a globally distributed data operations team to foster long-term adoption and data excellence. This role is based anywhere in Colombia, with some travel to our office in Bogotá as required. 

Anywhere in Colombia 

JD in Spanish here. Please send the application in English.

About Acumen

Acumen is a global force of entrepreneurs, investors, philanthropists, and social innovators working together to build a world based on dignity. We were founded by Jacqueline Novogratz on the radical idea that business, when cultivated with moral imagination, can break the cycle of poverty. We invest in transformational companies, build sustainable markets, and prepare leaders with the tools they need to create a more just and inclusive future. Since 2001, we have scaled companies and shaped markets in some of the hardest-to-reach communities on the planet, impacting over half-a-billion lives. Through our investment adviser Acumen Capital Partners, we are responsible for $166 million in assets under management via our returnable pooled investment funds, which have impacted 238 million lives and offset 48 million metric tons of CO2. To learn more visit acumen.org.

About Acumen Academy

Acumen Academy supports a new generation of social innovators and leaders with the character and competence to solve problems of poverty and build a world based on dignity. With over 2000 Foundry members, 1.3M course sign-ups, and 71 Million lives impacted, the Acumen Academy community represents a new generation of social innovators and leaders committed to solving problems of poverty. 

About the role

This Data & Systems Manager role is more than a technical position—it is an opportunity to contribute directly to meaningful, systemic change. By strengthening our data systems and building the capacity of colleagues across our global teams , you will help ensure that our offerings are effective, accountable, and responsive to the people and communities we serve. This role will not focus on data systems like finance, HR, grant management etc. It is specific to impact and operational data. 

This role reports to the Associate Director for Acumen Academy and works closely with the Associate Director of Impact and colleagues across multiple regions and time zones. The position is remote-first, with occasional in-person visits to the Bogotá office for collaboration, planning, or key moments of connection. We operate in a hybrid and flexible work environment, where success is measured by outcomes rather than fixed hours, and where trust, autonomy, and clear communication are core to how we work together globally.

You will lead the evolution of our data and reporting ecosystem (Salesforce, Form Assembly, SM Apply, Airtable etc.) while empowering a distributed, global team to confidently use data in their daily work. This role blends technical leadership, project management, internal stakeholder engagement, and people development, and offers the chance to see how your work supports real-world impact at scale.

If you are motivated by purpose, collaboration, and using technology to advance social good, this role offers a meaningful way to align your skills with a mission to change lives.

What You’ll Do 

Systems Architecture & Implementation

• Lead and implement the design and evolution of our global data management architecture, ensuring alignment with operational and impact reporting needs
• Own the redesign or creation of Salesforce objects and system architecture for current and future datasets
• Collaborate with relevant stakeholders and team members to deliver high-quality solutions
• Project-manage data migrations and integrations from legacy systems
• Ensure smooth integrations between Salesforce and connected platforms (LMS, events, marketing, etc.)
• Establish clear governance for system access, permissions, and security
• Design bilingual (English/Spanish) user experiences, documentation, and training materials
• Oversee low-level data system support requests while enabling teams to handle these independently over time
• Continuously identify and implement system improvements

Data Quality, Reporting & Governance

• Establish and maintain data governance frameworks and quality assurance processes in partnership with Legal and Compliance
• Champion best practices in data stewardship, security, and ethical data use
• Build dashboards and routine reports using Salesforce and Airtable
• Enable teams to conduct their own data analysis and visualization
• Set and oversee regular data cleaning and validation schedules
• Produce or enable access to weekly, monthly, quarterly, and annual reports
• Partner with the Development, Partnership, Impact team to provide impact data for Academy TOC, and partner reporting.

Team Enablement & Capacity Building

• Build, mentor, and support a distributed data operations team across regions
• Design and lead onboarding for new staff and re-orientation for existing teams
• Deliver bilingual training to strengthen data confidence and skills across the organization
• Develop regional capacity for data entry, cleaning, and analysis
• Identify staffing needs and resource gaps within the data function
• Contribute to realistic budgeting and planning for data and systems work

What We’re Looking For

Required Experience

• Minimum 8 years of experience designing, implementing, or managing data systems or data architecture
• Strong hands-on experience with Salesforce or a similar CRM (administrator level required; development experience is a plus)
• Experience managing data or systems transformation projects
• Experience integrating multiple platforms and workflows
• Data analysis and visualization experience
• Familiarity with tools such as Airtable, Power BI, Zapier, Looker Studio, or HubSpot
• Fluency in English and Spanish
• Permanent work authorization in Colombia.  This role is located anywhere in Colombia.

Nice to Have (Not Required)

• Experience in Impact Measurement, MEL, ESG, or social impact organizations
• Experience working in INGOs, nonprofits, or mission-driven organizations
• Interest in how AI can improve internal processes
• Degree in a quantitative or technical field
• Familiarity with GDPR law and compliance 

 Skills and Qualifications

• Strong systems thinking with attention to both technical detail and human usability
• Collaborative, empathetic leadership style
• Comfortable training and enabling non-technical users
• Ability to build and grow teams over time
• Confident working independently across time zones and regions while engaging diverse stakeholders
• Solutions-oriented and adaptable in a fast-paced environment
• Values-driven and aligned with Acumen’s mission and principles

We strongly encourage women and candidates from underrepresented backgrounds to apply, even if you don’t meet every qualification listed.

Deadline

Candidates are encouraged to apply early, as applications will be reviewed and candidates interviewed on a rolling basis, and the role might be filled before the deadline.
 

#L1- ACU1

Salesforce Developer

We are seeking a midlevel Salesforce Developer (Contract) based in Colombia to support and extend a highly integrated Salesforce environment. This role is execution focused and ideal for a developer who is comfortable working in an established org, contributing both to day to day support and new development, while collaborating closely with an experienced Salesforce Developer and CRM leadership. 

This is not an entry level role and not intended to be a long term architecture owner. The successful candidate will be hands on, pragmatic, and able to work semi independently within clearly defined priorities. 

Key Responsibilities 

• Deliver a mix of Salesforce support and new development, including urgent issue resolution (“firefighting”) and planned enhancements 

• Build, enhance, and maintain Apex based solutions, including batch processing and refactoring or scaling legacy low code automation where appropriate 

• Develop and optimize SOQL queries with performance and platform limits in mind 

• Implement and support Salesforce integrations, including custom API callouts and out of the box connectors 

• Work within a highly integrated ecosystem, supporting connections with systems such as: 

• Zoom Events 

• Bizzabo 

• CMS platforms 

• Internal integration bus 

• Sage Intacct 

• Fivetran 

• Collaborate closely with a seasoned Salesforce Developer who provides higher level technical direction and deep business context 

• Execute work primarily assigned by CRM leadership, with additional tasks flowing through a ticketing system for day today Salesforce needs 

• Document work clearly and follow established development and deployment practices 

Salesforce Environment 

• Salesforce Clouds in use: 

• Sales Cloud 

• Service Cloud 

• Revenue Cloud (new; not yet implemented) 

• Revenue Cloud experience is helpful but not required; exposure and willingness to learn are sufficient 

Required Qualifications 

• 2–4 years of hand son Salesforce development experience 

• This should not be your first Salesforce org 

• Strong experience with: 

• Apex (including Batch Apex) 

• SOQL 

• Salesforce integrations / APIs / callouts 

• Solid understanding of: 

• Salesforce governor limits 

• Order of execution 

• When to use declarative vs programmatic solutions 

• Ability to work semi independently, with occasional technical course correction and guidance 

• Proven ability to write clear, maintainable, and testable code 

• Comfort exploring and working on the API and integration layer 

• Strong English proficiency (written and spoken) for collaboration with cross functional teams 

Nice to Have 

• Experience with Lightning Web Components (LWC) 

• Prior exposure to Revenue Cloud 

• Salesforce certifications (not required): 

• Platform Developer I 

• Salesforce Administrator 

• Salesforce Business Analyst 

Team & Ways of Working 

• Reports directly to Director, CRM Operations 

• Works primarily with other developers in a collaborative engineering environment 

• Uses modern delivery and collaboration tools, including: 

• Microsoft 365 (Teams, Outlook) 

• Jira 

• Confluence 

• Salesforce (SFDC) 

• VS Code 

• GitHub 

• Colombia based, ideally within a few hours of Eastern Time (Bogotá aligned time zones work well) 

Role Characteristics 

This role is best suited for someone who: 

• Enjoys execution and delivery more than long term architecture ownership 

• Is comfortable working in complex, integrated Salesforce environments 

• Can balance support work with forward looking development 

• Values clarity, pragmatism, and steady progress over overengineering 

Contract terms, duration, and HR specific details to be finalized separately.