Data Systems Manager

Acumen is looking for a Data Systems Manager with a minimum of 8 years of relevant experience to build and strengthen our data systems,  reporting, and enabling our teams to make data-driven decisions. The role combines technical leadership with team enablement — overseeing architecture, integrations, data governance, and reporting. It also includes building and training a globally distributed data operations team to foster long-term adoption and data excellence. This role is based anywhere in Colombia, with some travel to our office in Bogotá as required. 

Anywhere in Colombia 

JD in Spanish here. Please send the application in English.

About Acumen

Acumen is a global force of entrepreneurs, investors, philanthropists, and social innovators working together to build a world based on dignity. We were founded by Jacqueline Novogratz on the radical idea that business, when cultivated with moral imagination, can break the cycle of poverty. We invest in transformational companies, build sustainable markets, and prepare leaders with the tools they need to create a more just and inclusive future. Since 2001, we have scaled companies and shaped markets in some of the hardest-to-reach communities on the planet, impacting over half-a-billion lives. Through our investment adviser Acumen Capital Partners, we are responsible for $166 million in assets under management via our returnable pooled investment funds, which have impacted 238 million lives and offset 48 million metric tons of CO2. To learn more visit acumen.org.

About Acumen Academy

Acumen Academy supports a new generation of social innovators and leaders with the character and competence to solve problems of poverty and build a world based on dignity. With over 2000 Foundry members, 1.3M course sign-ups, and 71 Million lives impacted, the Acumen Academy community represents a new generation of social innovators and leaders committed to solving problems of poverty. 

About the role

This Data & Systems Manager role is more than a technical position—it is an opportunity to contribute directly to meaningful, systemic change. By strengthening our data systems and building the capacity of colleagues across our global teams , you will help ensure that our offerings are effective, accountable, and responsive to the people and communities we serve. This role will not focus on data systems like finance, HR, grant management etc. It is specific to impact and operational data. 

This role reports to the Associate Director for Acumen Academy and works closely with the Associate Director of Impact and colleagues across multiple regions and time zones. The position is remote-first, with occasional in-person visits to the Bogotá office for collaboration, planning, or key moments of connection. We operate in a hybrid and flexible work environment, where success is measured by outcomes rather than fixed hours, and where trust, autonomy, and clear communication are core to how we work together globally.

You will lead the evolution of our data and reporting ecosystem (Salesforce, Form Assembly, SM Apply, Airtable etc.) while empowering a distributed, global team to confidently use data in their daily work. This role blends technical leadership, project management, internal stakeholder engagement, and people development, and offers the chance to see how your work supports real-world impact at scale.

If you are motivated by purpose, collaboration, and using technology to advance social good, this role offers a meaningful way to align your skills with a mission to change lives.

What You’ll Do 

Systems Architecture & Implementation

• Lead and implement the design and evolution of our global data management architecture, ensuring alignment with operational and impact reporting needs
• Own the redesign or creation of Salesforce objects and system architecture for current and future datasets
• Collaborate with relevant stakeholders and team members to deliver high-quality solutions
• Project-manage data migrations and integrations from legacy systems
• Ensure smooth integrations between Salesforce and connected platforms (LMS, events, marketing, etc.)
• Establish clear governance for system access, permissions, and security
• Design bilingual (English/Spanish) user experiences, documentation, and training materials
• Oversee low-level data system support requests while enabling teams to handle these independently over time
• Continuously identify and implement system improvements

Data Quality, Reporting & Governance

• Establish and maintain data governance frameworks and quality assurance processes in partnership with Legal and Compliance
• Champion best practices in data stewardship, security, and ethical data use
• Build dashboards and routine reports using Salesforce and Airtable
• Enable teams to conduct their own data analysis and visualization
• Set and oversee regular data cleaning and validation schedules
• Produce or enable access to weekly, monthly, quarterly, and annual reports
• Partner with the Development, Partnership, Impact team to provide impact data for Academy TOC, and partner reporting.

Team Enablement & Capacity Building

• Build, mentor, and support a distributed data operations team across regions
• Design and lead onboarding for new staff and re-orientation for existing teams
• Deliver bilingual training to strengthen data confidence and skills across the organization
• Develop regional capacity for data entry, cleaning, and analysis
• Identify staffing needs and resource gaps within the data function
• Contribute to realistic budgeting and planning for data and systems work

What We’re Looking For

Required Experience

• Minimum 8 years of experience designing, implementing, or managing data systems or data architecture
• Strong hands-on experience with Salesforce or a similar CRM (administrator level required; development experience is a plus)
• Experience managing data or systems transformation projects
• Experience integrating multiple platforms and workflows
• Data analysis and visualization experience
• Familiarity with tools such as Airtable, Power BI, Zapier, Looker Studio, or HubSpot
• Fluency in English and Spanish
• Permanent work authorization in Colombia.  This role is located anywhere in Colombia.

Nice to Have (Not Required)

• Experience in Impact Measurement, MEL, ESG, or social impact organizations
• Experience working in INGOs, nonprofits, or mission-driven organizations
• Interest in how AI can improve internal processes
• Degree in a quantitative or technical field
• Familiarity with GDPR law and compliance 

 Skills and Qualifications

• Strong systems thinking with attention to both technical detail and human usability
• Collaborative, empathetic leadership style
• Comfortable training and enabling non-technical users
• Ability to build and grow teams over time
• Confident working independently across time zones and regions while engaging diverse stakeholders
• Solutions-oriented and adaptable in a fast-paced environment
• Values-driven and aligned with Acumen’s mission and principles

We strongly encourage women and candidates from underrepresented backgrounds to apply, even if you don’t meet every qualification listed.

Deadline

Candidates are encouraged to apply early, as applications will be reviewed and candidates interviewed on a rolling basis, and the role might be filled before the deadline.
 

#L1- ACU1

Acumen is seeking a highly motivated, thoughtful, and curious Senior Associate, Insights with atleast 5 years of experience to support the delivery of a rigorous learning agenda for a transformative business and economic empowerment program across Africa with a strong focus on young women, leadership and organizational growth and development.  This role will focus on generating high quality insights to inform adaptive program delivery, with a strong emphasis on understanding enterprise growth, work quality, and women’s participation in the green economy.This role will be based out of Acumen’s office in Nairobi or Lagos, with an expectation of working from the office 3 days a week.

About Acumen

Acumen is a global force of entrepreneurs, investors, philanthropists, and social innovators working together to build a world based on dignity. We were founded by Jacqueline Novogratz on the radical idea that business, when cultivated with moral imagination, can break the cycle of poverty. We invest in transformational companies, build sustainable markets, and prepare leaders with the tools they need to create a more just and inclusive future. Since 2001, we have scaled companies and shaped markets in some of the hardest-to-reach communities on the planet, impacting over half-a-billion lives. To learn more visit acumen.org.

About the Role

As the Senior Associate, Insights, you will support the execution of the program’s learning agenda, working across program teams and partners to generate actional insights that inform program delivery and strategy.

This role sits within the Insights function, focusing on the ‘why’ and ‘so what’ behind program results.  You will lead qualitative and mixed-methods data collection and analyze findings.  You will also synthesize findings into clear insights and contribute to learning outputs that shape adaptive management and thought leadership.

You will report to the Program Insights Lead and program teams across multiple workstreams.  The role requires strong execution, structured thinking, and the ability to translate complex data into meaningful insights.

Accountabilities include:

Execution of the Program Learning Agenda

• Support the implementation of the Program’s multi-year learning agenda, ensuring timely and high-quality delivery of learning activities
• Coordinate and execute qualitative and mixed-methods data collection across Program pillars, including surveys, interviews, focus group discussions, and feedback tools
• Support the design and development of data collection tools (e.g. surveys, interview guides, tracking tools) aligned with learning questions
• Manage data collection processes across multiple stakeholders, including program teams, partners, and enterprises
• Ensure data is collected, documents, and organized in a structured and usable way

Insight Generation and Analysis

• Conduct qualitative and mixed methods analysis to identify patterns, trends, and key insights across program data
• Synthesize findings across multiple data sources to answer core learning questions
• Translate data into clear, concise, and actionable insights that inform program decision-making
• Identity emerging signals and insights to support adaptive learning and continuous program improvement

Adaptive Learning and Program Support

• Provide input into adaptive learning processes, including after-action reviews and periodic learning sessions
• Support program teams in understanding and applying insights to improve program delivery
• Contribute to tracking learning questions and ensuring alignment between data collection and program priorities
• Surface insights to support strategic reflection and decision-making

Knowledge Products and Thought Leadership

• Support the development of internal and external learning deliverables, including reports, briefs, and blogs.
• Contribute to drafting sections of program learning outputs, ensuring clarity, rigor, and strong narrative
• Help translate insights into compelling stories and evidence that contribute to broader conversations on green entrepreneurship, work quality, and women’s economic participation
• Ensure learning outputs are grounded in high-quality evidence and aligned with program priorities

Skills and Qualifications

• 5 – 8 years of relevant experience in consulting, development, research, or a related field
• Experience in qualitative or mixed-methods research, including designing tools and conducting interviews and surveys
• Strong analytical and synthesis skills, with the ability to translate complex information into clear insights and recommendations
• Strong writing skills, with the ability to contribute to reports and structured outputs with guidance
• Experience working on complex programs.
• Strong project management and organizational skills, with the ability to manage multiple workstreams and stakeholders
• Ability to work independently with guidance, while contributing to team thinking and problem solving
• Excellent interpersonal skills and ability to collaborate across teams and functions
• Good presenter in public, strong voice in meetings

Desirable 

• Experience in entrepreneurship, MSMEs, or private sector development programs
• Familiarity with climate, green economy, or sustainability-related sectors
• Exposure to large, donor-funded, or multi-stakeholder programs
• Experience supporting the development of knowledge products or thought leadership outputs

Location: Nairobi (East Africa) or Lagos (West Africa)

Acumen is an equal opportunity employer and is committed to building a diverse and inclusive workplace. We welcome applications from all qualified candidates, regardless of gender, age, differential ability, race, religion, sexual orientation, or background.

Applications will be reviewed and interviews scheduled on a rolling basis. 

#LI-ACU1

Acumen is seeking a highly motivated and experienced Impact Manager with at least 8 years of work experience to provide Reporting, Data and Analytics leadership at a regional level for a transformative business and economic empowerment programme across Africa with a strong focus on young women.

This role will be based out of Acumen office in Nairobi or Lagos with an expectation of working from office 3 days a week. Remote from other geographies is not an option.

About Acumen

Acumen is a global force of entrepreneurs, investors, philanthropists, and social innovators working together to build a world based on dignity. We were founded by Jacqueline Novogratz on the radical idea that business, when cultivated with moral imagination, can break the cycle of poverty. We invest in transformational companies, build sustainable markets, and prepare leaders with the tools they need to create a more just and inclusive future. Since 2001, we have scaled companies and shaped markets in some of the hardest-to-reach communities on the planet, impacting over half-a-billion lives. To learn more visit acumen.org.

About the role

As the Impact Manager: Reporting, Data and Analytics you will be responsible for designing and implementing the technology solution for the programmatic MEL framework. That is potentially adapting existing solutions like Salesforce and Google sheets, or creating/identifying new technology solutions, to ensure that the MEL framework has a functioning and efficient technology platform, routine reporting on key data points. We expect the role to focus on continual identification of system and data management and reporting improvements. We expect candidates to be highly technically efficient with data and software solutions with growing skills in the use of AI. 

You will work closely with the Impact Manager: Monitoring, Evaluation and learning. The Impact Manager: Monitoring, Evaluation and Learning will focus on MEL framework design and implementation and adaptive learning. 

Additionally, you will work closely with other Impact & Insight staff based in the UK and in East and West Africa. 

The postholder is expected to travel occasionally within the region. 

Accountabilities include: 

MEL framework design and implementation

• Support the implementation of the programmatic MEL framework (including MEL plan, data collection plan, data management plan, quality assurance protocols, results framework) through providing a functioning technology solution to support data collection, management and reporting 
• Work collaboratively with the Impact Manager: Monitoring, Evaluation and Learning to co-develop quarterly reporting processes and reports on key metrics and KPIs (including financial KPIs for companies), for sharing with a range of stakeholders (This role to focus on the technology platform e.g. Power BI or Airtable and develop dashboards)
• Carry out data analysis to derive insights in collaboration with the Impact Manager: MEL 
• Develop infographics using data visualisation software and tools 
• Close collaboration with Finance to quality assure and integrate finance data with impact data - including reporting on Impact Linked Finance initiatives

Programme data management 

• Ensure that data is collected and managed in line with best practices
• Liaise with Compliance and Legal team to ensure we are following best practices on data consent, use, management, retention, reporting, protection and security approaches. 
• Integrate data, from a range of data sources, to produce reports (through Power BI or similar)
• Be the point person for all impact data requests

Knowledge Management and Learning

• Set up an internal Knowledge Management system for the programme and co-develop the programme knowledge management system.
• Work closely with Programme Insights team to ensure lessons are captured and knowledge management processes are followed. 
• Work closely with the Programme Insights team to ensure qualitative data is managed in line with best practices. 
• Actively support any programmatic evaluations that are required by donors by ensuring all data needs are met

Capacity building - team and partners

• Capacity building team members to use technology for MEL implementation
• Capacity building partners (organisations) to engage with technology for reporting. 
• Development of training materials and training sessions to upskill staff and partners with a range of skills in this space
• Support lower capacity organisations to develop their own internal reporting systems in line with programmatic needs 
• Site visits to monitor partner data management and reporting systems
• Quarterly reporting on data quality from partners

Skills and qualifications

• At least  8 years of professional experience, including at least 3 years of experience in developing and managing data systems, MEL databases, and reporting tools
• Strong hands-on experience in Monitoring, Evaluation and Learning (MEL) for complex, multi-country programmes
• Demonstrated ability to strengthen the use of data for decision-making across different organisational levels
• Strong skills in data analysis and data visualisation
• Experience setting up routine reporting systems (actuals vs targets) for quarterly and annual reporting
• Experience using technology to support MEL in field and country contexts, including mobile data collection
• Experience working with compliance teams on data governance and best practices
• Experience building or using Salesforce-based data management and reporting systems
• Interest or experience in AI solutions or AI agents for MEL
• Experience in Impact Linked Finance / Value for Money / SROI / Cost–Benefit analysis
• Project management qualification
• Experience working in multi-country, matrix-managed environments
• Experience in gender and youth programmes or working with private sector partners
• Familiarity with Power BI, Airtable, Salesforce or similar tools

Location: Nairobi (East Africa) or Lagos (West Africa)  

Acumen is an equal opportunity employer and is committed to building a diverse and inclusive workplace. We welcome applications from all qualified candidates, regardless of gender, age, differential ability, race, religion, sexual orientation, or background.

Applications will be reviewed and interviews scheduled on a rolling basis. 

#LI-ACU1