Ubicación: Bogotá, Colombia (Modelo Híbrido)

Nota: Requerimos disponibilidad para asistir a la oficina 2 veces al mes para actividades de integración y gestión documental física.

Sobre el Rol

Como HR Intern, serás el soporte fundamental para que las operaciones diarias de Recursos Humanos en Bogotá funcionen sin fricciones. Este es un rol operativo con un fuerte enfoque en atención al cliente interno y aseguramiento de procesos (Compliance).

Serás el primer punto de contacto para nuestros Monks en temas de beneficios y políticas, asegurando que toda la documentación legal, migratoria y de salud ocupacional esté al día, bajo los más altos estándares de seguridad de la información.

Responsabilidades Clave

• Atención al cliente: Responder consultas internas sobre beneficios, programas de bienestar y políticas de la empresa con una actitud proactiva y resolutiva.
• Gestión Operativa de Novedades: Apoyar en el procesamiento de solicitudes de vacaciones, licencias y mantener los expedientes digitales de los empleados 100% actualizados.
• Compliance y Seguridad de Datos: Aplicar controles de acceso a información sensible, garantizando que los datos personales se manejen bajo estrictas normas de confidencialidad y apoyando en planes de recuperación de datos.
• Soporte Legal y Migratorio: Realizar seguimiento a procesos de visas y trámites de migración para talento internacional, además de gestionar la documentación necesaria para terminaciones de contrato.
• Seguridad y Salud en el Trabajo (SST): Apoyar los flujos de trabajo de SST, incluyendo la gestión de facturas de proveedores de salud y soporte administrativo en reuniones de comités (COPASST/Convivencia).
• Reporting Analítico: Preparar reportes periódicos (ej. estados de contratos por departamento) asegurando que la información sea precisa y se comparta solo con destinatarios autorizados.

¿Qué buscamos? (Tu perfil)

• Formación: Estudiante de niveles Técnico, Tecnológico o Universitario en Gestión Administrativa, Psicología, Ingeniería Industrial o áreas afines, con aval para iniciar práctica.
• Comunicación: Excelentes habilidades de comunicación verbal y escrita. El Inglés (Nivel B1 o superior) es un plus importante para navegar nuestros sistemas globales.
• Conocimiento Local: Entendimiento básico de la legislación laboral colombiana y prácticas generales de RR.HH.
• Dominio de Herramientas: Manejo fluido de Google Suite (Docs, Sheets, Drive, Slides).
• Atención al detalle: Rigurosidad extrema en el manejo de fechas y datos contractuales.

Discreción: Capacidad probada para manejar información altamente confidencial.

Servicio al Cliente: Disposición para ayudar y resolver dudas de los colaboradores de forma clara.

¿Qué ofrece Monks?

• Modalidad Híbrida: Flexibilidad para trabajar desde casa, con visitas estratégicas a la oficina en Bogotá (2 veces al mes).
• Experiencia en Compliance: Aprenderás cómo una multinacional de tecnología protege su información y cumple con normativas globales.
• Cultura Global: Exposición a procesos de una red creativa presente en más de 50 países.
• Crecimiento: Mentoría constante en un ambiente donde se valora la iniciativa y el orden.

#LI-BC1 #LI-Hybrid

What are we looking for?

We are seeking a highly skilled and experienced Senior DevOps/Cloud Engineer/SRE with 7+ years of experience to become an integral part of our dynamic DevOps platform team. In this role, you will be instrumental in supporting cutting-edge AI SaaS and PaaS solutions.

Please note: This position may require participation in an on-call support rotation in the future.

Requirements

Technical Skills:

• Education: A Bachelor's degree in Computer Science or a related field, or equivalent education and experience equating to the US equivalent of a bachelor’s degree.
• SDLC & CI/CD: 5+ years of experience with Software Development Lifecycle (SDLC) methodologies and CI/CD technologies, including hands-on expertise with at least two different CI/CD ecosystems. Optional: We also value experience with MLOps practices and their integration into CI/CD pipelines.
• Software Engineering: 3+ years of experience as a Software Engineer, with a preference for backend development experience. Nice to have: Experience with Temporal workflows.
• Networking & Operating Systems: Strong knowledge of networking principles and robust experience with Operating System concepts, backed by 5+ years of hands-on Linux administration.
• Cloud Platforms: 5+ years of in-depth experience with AWS (highly preferred) and/or GCP. Highly desired to have certifications in AWS or GCP.
• Infrastructure as Code (IaC): 5+ years of experience with IaC tools, primarily Terraform.
• Kubernetes: 5+ years of experience managing Kubernetes clusters, including practical experience with at least one cloud-managed service (e.g., EKS, GKE, AKS).
• Database Management: Strong experience with PostgreSQL.
• Troubleshooting: Proven ability to effectively troubleshoot issues across code, cloud infrastructure, networks, and operating systems.
• AI-Specific Technologies (Preferred): Given our focus on AI solutions, experience with MLOps, Nvidia NIM and relevant Nvidia certifications would be a significant asset.

Observability: 5+ years of experience working with observability tools, and defining

Essential Non-Technical Skills:

• Requirements Elicitation: Ability to effectively gather and understand project requirements.
• Collaboration & Resilience: A highly collaborative team player with a resilient and proactive mindset.
• Organizational & Communication Skills: Self-organized with the ability to structure discussions effectively, ensuring focus and clarity.
• Documentation: Meticulous and thorough in creating clear, comprehensive documentation.
• Problem Solving: Adept at breaking down complex problems into manageable sub-tasks and defining actionable next steps.
• Language: English proficiency is mandatory.

#LI-Remote

#LI-DC1

Role & Responsibilities:

In this role, you’ll specialize in the design of static visuals for a wide variety of channels, including product interfaces, social media and display advertising.
This is a fast-paced assignment that requires impeccable production skills.
You’ll work as part of a dedicated global team of designers, illustrators, animators and art directors that produces world-class work.
The job is about harmonizing speed, style and scale to produce loads of good-looking assets at a steady pace.
Pixel perfectness is important. You safeguard quality at all times and work together with QA testers.
In addition to making images incredible, you’ll make sure that designs adhere to guidelines and are consistent across ad formats, dimensions and languages.

Requirements:

• You have 5+ years of experience.
• You have solid Photoshop, Indesign, Figma and Illustrator skills. Sketch skills are a plus
• You know how to keep your files, layers and folders super-organized, even if you’re a creative mess outside of Photoshop.
• You know how to work with dielines and different types of vendor specs for print projects.
• You can take charge of small and bigger tasks independently and provide supervision to other designers where needed.
• You can contribute to different stages of the production process, from setting styles and layouts to cutting formats and language versioning.
• Exceptional attention to detail, problem solving, and coping with rapid change is required.
• You’re always on the lookout for process efficiencies.
• You can handle repetitive tasks and stay focused.
• You’re well-versed in English and production tricks.
• You’re a clear communicator and are happy to work with designers from all over the world.

#LI-DC1

As a key member of the Quality Assurance team, you will be responsible for ensuring the reliability, performance, and security of our software products. You will design, develop, and execute comprehensive test plans that allow our development teams to ship high-quality code with confidence and speed.

Key Responsibilities

• Quality Strategy: Develop and implement robust test strategies and test cases for new and existing features.
• Test Automation: Design, write, and maintain automated test scripts (UI and API) to increase testing efficiency and coverage.
• Agile Collaboration: Participate in Agile ceremonies (Sprint Planning, Stand-ups, Retrospectives) to provide "QA perspective" from the start of the development cycle.
• Defect Management: Identify, document, and track software defects to resolution using bug-tracking tools (e.g., Jira).
• Cross-Functional Communication: Communicate effectively with developers, product owners, and stakeholders to clarify requirements and report on software health.
• CI/CD Integration: Integrate automated tests into CI/CD pipelines to ensure continuous quality and rapid feedback loops.
• Root Cause Analysis: Perform thorough regression testing and root cause analysis when bugs are identified in production.
• Continuous Improvement: Proactively suggest improvements to the development process to prevent defects before they occur.
• Soft Skills: Demonstrate a detail-oriented mindset, professional curiosity, and a "quality-first" attitude.

Requirements

• Experience: Proven experience in Software Quality Assurance (Manual and Automated testing).
• Language: English proficiency is mandatory.
• Programming Skills: Proficiency in at least one programming language (e.g., Java, Python, or JavaScript) for automation purposes.
• Testing Frameworks: Hands-on experience with automation tools such as Selenium, Cypress, Playwright, or Appium.
• API Testing: Experience testing RESTful APIs using tools like Postman, SoapUI, or RestAssured.
• Databases: Basic to intermediate knowledge of SQL for data validation and backend testing.
• Version Control: Proficiency in Git and/or BitBucket.
• Documentation: Excellent skills in writing clear, concise, and comprehensive test plans and bug reports.

Preferred Qualifications (Pluses)

• Experience with Performance/Load Testing (e.g., JMeter, Locust).
• Knowledge of Security/Penetration Testing principles.
• Experience with Cloud Infrastructure (AWS, Azure, or GCP).
• Familiarity with Docker and Kubernetes for managing test environments.

LI-DC1

What we are looking for:

We value proactive, self-directed professionals who take ownership, continuously learn independently, and go beyond reactive ticket handling to improve systems, processes, and customer experience.

Key Responsibilities:

• Customer Support & Issue Resolution: Serve as the first or second point of contact for customer inquiries via chat, email, and ticketing systems. Own issues end-to-end, ensuring timely resolution of product functionality, configuration, and data-related problems.
• Technical Troubleshooting: Investigate and resolve technical issues by analyzing system logs, running SQL queries to diagnose data inconsistencies, testing APIs, and identifying potential bugs or integration failures.
• System Configuration & Integration Support:  Assist with system configuration and administration tasks, including API troubleshooting, integration support, and monitoring application performance to ensure platform stability.
• Documentation & Knowledge Management: Create, maintain, and improve internal and external knowledge base articles, troubleshooting guides, and operational documentation to enhance team efficiency and customer self-service.
• Cross-Functional Collaboration & Escalation: Partner closely with Product, Engineering, DevOps, and QA teams to escalate complex issues with clear reproduction steps, technical details, and impact analysis. Collaborate with QA to identify automation opportunities in critical product areas.
• Incident Management & Continuous Improvement: Communicate proactively with customers regarding ongoing issues. Lead or contribute to post-mortems for critical incidents, identifying root causes and driving preventive improvements across processes and systems.

Required Skills & Qualifications:

• Technical Proficiency
• Experience with ticketing systems (e.g., Jira or similar)
• Strong SQL skills for querying and analyzing data
• Familiarity with API testing tools (e.g., Postman) and scripting languages such as bash
• Ability to analyze application logs and debug issues
• Strong ability to understand complex SaaS products, configurations, and integrations.
• Demonstrated ability to identify root causes, detect patterns across issues, and propose effective, scalable solutions
• Excellent written and verbal communication skills. Ability to clearly explain complex technical topics to both technical and non-technical stakeholders.
• Experience: 3–5 years of experience in technical support, application support, or customer-facing technical roles
• Experience in B2B environments is a plus

#LI-DC1

About the Role 

As a Talent Operations Coordinator, you’ll serve as the primary bridge between our technology, our processes, and the people who use them. You will serve as the engine room of our recruiting function, supporting hiring teams while simultaneously keeping an eye on the big picture to improve workflows. We are looking for someone passionate about identifying opportunities to create impactful work.

Responsibilities: 

• Answer support tickets for hiring managers, job requesters, and recruiters regarding technical issues in our talent tech stack.
• Lead training for our recruiters on new tools and strategic initiatives.
• Run reports in our ATS and other tools to share insights with senior leadership and business stakeholders.
• Manage and update documentation, decks, and spreadsheets as it relates to our processes and systems.
• Identify areas of opportunity, create a project plan, and drive implementation for new initiatives.
  
  

About You 

The essentials: 

• 1-3 years of experience in recruiting or recruiting operations.
• Tech-savvy with the ability to pick up new tools and systems quickly.
• Strong attention to detail.
• Ability to identify areas of opportunity, create a project plan, and implement it.
• Previous experience with Greenhouse is a significant plus. Proficiency in Google Workspace (Sheets/Slides) and project management tools (Asana, Notion, or Jira) is highly valued.

#LI-SS3 #LI-Remote

Technical Project Manager (Future Opportunities)

At Monks, we’re always excited to connect with professionals who want to make an impact at the intersection of technology and business. This posting is part of our effort to meet exceptional candidates for future Technical Project Manager openings.

In this role, you’ll be key to ensuring software projects are delivered successfully, aligning execution with business objectives and driving both technical and commercial excellence. You’ll bring structure to complexity, proactively manage risks, and make sure delivery outcomes stay on track — on time and on budget.

Key Responsibilities

Project Planning & Execution

• Develop detailed project plans, timelines, and milestones.

• Coordinate communication, documentation, and task management across teams.

• Ensure backlog, tickets, and release plans remain current and actionable.

Risk & Dependency Management

• Identify, track, and mitigate risks, dependencies, and blockers.

• Develop contingency plans and escalate critical issues early.

• Provide risk assessments and trade-off scenarios to guide leadership decisions.

Stakeholder Communication

• Maintain clear and consistent communication with product, engineering, QA, and external stakeholders.

• Deliver reports, dashboards, and updates tailored to technical and business audiences.

Financial Management

• Track and report project financials, including revenue, costs, and margins.

• Support invoicing accuracy and ensure alignment with delivery milestones.

• Monitor financial health of projects and recommend corrective actions where needed.

Change & Resource Management

• Manage scope changes while protecting core project goals.

• Balance competing priorities and allocate resources effectively in a fast-paced environment.

Qualifications

• Proven experience managing cross-functional technical projects from initiation to delivery.

• Strong understanding of Agile, Scrum, or Kanban lifecycles.

• Proficiency with project management tools (e.g., Jira, Confluence, Asana, Smartsheet).

• Strong financial acumen with ability to track margins, revenue, and project costs.

• Excellent written and verbal communication skills, able to adapt across technical and business stakeholders.

• English level: B2+ minimum.

Why Connect with Us?

As a Technical Project Manager at Monks, you’ll be the bridge between strategy and execution, ensuring projects deliver value and impact. By sharing your profile with us today, you’ll be among the first to hear when new opportunities in this role officially open.

Join us in shaping projects that combine operational rigor with innovation — and be part of a global team that thrives on collaboration, creativity, and excellence.

About the Role

As a IT Security Specialist, Identity & Access Management (IAM), you’ll support and improve access, permissions, and identity workflows across complex enterprise systems. You’ll work in a security-as-code environment where access changes are requested through pull requests, validated through CI/CD pipelines, and deployed into critical systems such as Okta, LDAP, and SCIM-connected platforms. This role is ideal for someone who enjoys solving system access challenges, supporting users across technical levels, and ensuring secure, reliable identity operations.

Responsibilities

• Monitor and support security change requests submitted through pull requests
• Review and track security-related changes through CI/CD pipelines to ensure successful deployment
• Provision, modify, and support user access to internal and cloud-based resources
• Manage permissions, team memberships, and identity configurations across IAM systems
• Support and troubleshoot access issues for technical and non-technical users
• Provision and manage secrets for systems and services
• Authorize and provision bots and service accounts
• Communicate status updates, blockers, and security-related issues clearly across teams
• Maintain and update documentation as tools, processes, and system knowledge evolve
• Other duties as assigned

About You

Qualifications & Skills

• 3+ years of relevant work experience
• Experience supporting Identity and Access Management (IAM) operations in enterprise environments
• Strong hands-on experience with GitHub, including Git, pull requests, branches, merge conflict resolution, GitHub Organizations, Teams, permissions, GitHub Apps, and GitHub Actions
• Experience managing and configuring critical security systems such as Okta, LDAP, and other IAM platforms
• Comfort working with command-line tools and technical troubleshooting
• Experience with CI/CD pipelines and deployment monitoring
• Ability to provision access to cloud resources and manage secrets securely
• Strong documentation skills, with the ability to keep processes current as tools and systems evolve
• Excellent communication skills with the ability to support both technical and non-technical stakeholders
• Strong customer-service mindset, with the ability to triage, prioritize, and manage multiple requests effectively
• Comfort working in async communication channels such as Slack, pull request discussions, and issue tracking systems
• Self-motivated, collaborative, and proactive in raising issues and sharing progress

#LI-Remote #LI-MO1

Position Summary

The Expense & Travel Analyst will be responsible for overseeing and coordinating the company’s Travel & Expense (T&E) processes through the Rydoo platform. This role ensures that employee expense reports are processed accurately, efficiently, and in compliance with company policies and local regulations. The Expense & Travel Analyst acts as the main point of contact for employees, Finance, and HR regarding expense-related matters and provides support on system usage, troubleshooting, and continuous process improvements.

Key Responsibilities

• Coordinate daily operations in the Rydoo expense management system, ensuring timely and accurate processing of employee expense claims.
• Review, validate, and approve/reject submitted expense reports according to company travel & expense policies.
• Provide guidance and support to employees on the correct use of Rydoo, company policies, and compliance requirements.
• Act as the liaison between Finance, HR, and employees for T&E-related inquiries.
• Monitor compliance with internal T&E policies and escalate issues when necessary.
• Assist with system administration tasks, including user management, updates, and configuration changes in Rydoo.
• Support Finance with reconciliation of expenses and reporting.
• Generate and analyze T&E reports to track trends, compliance, and cost-saving opportunities.
• Partner with Finance and Procurement to optimize T&E processes and propose automation or policy enhancements.
• Assist in training employees and onboarding new hires on Rydoo usage.

Requirements

• Bachelor’s degree in Business Administration, Finance, Accounting, or related field.
• 1-2 years of experience in travel & expense management, accounts payable, or finance operations.
• Familiarity with T&E systems, preferably Rydoo (experience with Concur, SAP, or similar tools is a plus).
• Strong knowledge of corporate travel & expense policies and basic accounting principles.
• Proficiency in Excel and experience with ERP systems (NetSuite).
• Intermediate/advanced English (oral and written).
• Strong organizational skills, detail orientation, and ability to meet deadlines.

Core Competencies

• Analytical and problem-solving skills.
• Clear communication and customer service orientation.
• Ability to manage confidential information with integrity.
• Teamwork and cross-functional collaboration.
• Continuous improvement and adaptability to system/process changes.

#LI-MR1 #LI-Hybrid

Senior Business Process Analyst

Location: Latam 

About the Role

The Senior Business Process Analyst will tackle large-scale challenges within internal projects, collaborating closely with engineers, finance and accounting professionals, and technical business analysts as a subject matter expert. This role involves developing strong relationships with stakeholders, understanding business ecosystems, and managing process implementation activities. The ideal candidate will bring a blend of skillset that integrates accounting/finance experience, robust reporting and project management abilities, along with expertise in process mapping.

Key Responsibilities

• Strategic Collaboration: Partner with teams of engineers, accounting and finance professionals, and technical business analysts to define and design efficient internal processes.

• Stakeholder Engagement: Build strong relationships with stakeholders to understand project ecosystems and identify where solutions will be implemented.

• Process Design & Mapping: Proficiently define and map processes and workflows to ensure finance teams have clear, actionable guidance.

• Problem Solving: Address large-scale challenges in our internal projects and navigate ambiguous situations to comprehend new business domains.

• Innovation & Feedback: Stay up to date on new technologies and tools relevant to the work performed at Monks, providing constructive ideas to improve processes and practices.

• Project Execution: Manage the day-to-day execution of various initiatives assigned by your supervisor, product management, or their designee, ensuring strict adherence to timelines.

About You

Competencies

• Analytical & Reporting: Strong ability to generate insights using various reporting tools and technologies to support business decisions.

• Project Management: Expertise in managing project lifecycles while adhering to strict objectives and deadlines.

• Strategic Mapping: Proficiency in visualizing complex workflows and translating them into clear process documentation.

• Adaptability: Ability to thrive in ambiguous environments and quickly grasp new business challenges.

• Leadership & Organization: Self-directed and organized, with the ability to lead and coordinate the work of others effectively.

Qualifications & Skills

• Education: Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.

• Experience: 3 to 5 years of accounting/finance experience and/or experience implementing ERP systems.

• Technical Knowledge: Mandatory experience with NetSuite. Prior experience in ERP implementations or Salesforce is a significant plus.

• Project Expertise: Proven track record of managing technical projects and finance-oriented workflows.

.Monks Technology Services does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment.

#LI-Remote 

#LI-ES1

Procurement Analyst

Location: Colombia

About the Role

We are looking for a Procurement Analyst to optimize our supply chain and purchasing operations. This role is responsible for the entire acquisition cycle, ensuring that goods and services are obtained under the best conditions of price, quality, and delivery time. You will be a key player in identifying areas for improvement, implementing cost-reduction strategies, and ensuring full compliance with company policies and legal regulations.

Key Responsibilities

• Strategic Sourcing & Strategy: Evaluate current purchasing processes to identify improvements and implement new strategies to optimize efficiency and reduce costs.

• Acquisition Management: Manage the full procurement lifecycle, from identifying organizational needs to the final evaluation of received products.

• Supplier Negotiation: Negotiate directly with vendors to secure favorable terms, pricing, and delivery schedules.

• Data & System Integrity: Create and maintain the procurement database within the NetSuite platform, ensuring continuous evaluation of vendor performance.

• Compliance & Policy: Stay updated on legal regulations and ensure all purchasing activities adhere to established company policies and standards.

• Financial Coordination: Verify supplier invoices against contracts, monitor corporate credit card expenses, and coordinate with the accounting department to resolve discrepancies and ensure timely payments.

• Travel Management: Coordinate and manage all aspects of corporate travel, including flights, accommodation, and transportation bookings.

About You

Competencies

• Analytical Skills: Strong ability to interpret complex data and market trends to make informed purchasing decisions.

• Negotiation: Proven skills in negotiating terms and conditions to secure the best value.

• Attention to Detail: Meticulous approach to documentation, data entry, and invoice verification.

• Organization: Exceptional ability to manage multiple projects, travel logistics, and tight deadlines simultaneously.

• Communication: Effective written and verbal communication skills to manage relationships with stakeholders and suppliers.

Qualifications & Skills

• Education: Bachelor’s degree in Business Administration, International Business, Finance, or a related field.

• Experience: 2–3 years of previous experience in procurement, purchasing, or supply chain roles.

• Technical Knowledge: Familiarity with ERP systems, specifically Oracle NetSuite (SAP or similar tools are beneficial).

• Language: English proficiency at a B2+ level is required for effective collaboration within our global structure.

.Monks Technology Services does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment.

#LI-Remote 

#LI-ES1

Product Designer

Location: Remote from Colombia

Monks Technology Services is a global consulting firm mastering AI-powered transformations for the Fortune 100. We combine long-term strategic thinking, deep enterprise experience, and a human-centered approach to help clients transform business processes and dominate their industries.

About the Role

As a Product Designer, you’ll lead the design and evolution of a high-impact macOS application for one of our clients. You will be the primary design owner, translating high-level client goals and complex business requirements into elegant, scalable, macOS-native product experiences that meet a high bar for quality, usability, and craft.

Responsibilities

• Translate high-level client goals into concrete, actionable design strategies and detailed macOS-native interfaces
• Lead the end-to-end design lifecycle, from discovery and wireframing through high-fidelity UI and implementation-ready specifications
• Own design execution from concept to launch, self-directing daily workflow and priorities with minimal oversight
• Build and maintain robust, scalable design systems, including documented component libraries and modern Figma/Sketch workflows
• Design polished, premium-feeling interfaces for complex workflows, with strong attention to typography, layout, interaction, and motion
• Document complex interactions and final design specifications clearly for client engineering teams
• Collaborate directly with client stakeholders, product teams, and engineering partners to align on priorities, constraints, and execution
• Maintain consistency and quality across product experiences in a way that reflects Monks Technology Services standards
• Other duties as assigned

About You

Qualifications & Skills

• 7+ years of relevant product design experience, with a strong focus on UI for applications featuring complex interactions and dense workflows
• Proven experience designing for SaaS platforms and translating technical requirements into simplified, user-friendly experiences
• Expert-level proficiency in Sketch and Figma, with strong mastery of Sketch highly preferred for this engagement
• Demonstrated ability to design, build, and implement sophisticated design systems that support long-term product scale
• Strong technical acumen, including an understanding of desktop software constraints and macOS-native interaction patterns
• Exceptional craft in typography, layout, interaction design, and motion design
• Highly meticulous approach to design documentation, specifications, and feature handoffs
• Ability to operate autonomously in a client-facing environment and drive projects forward with minimal oversight
• Strong communication skills, with the ability to explain design decisions clearly to product, engineering, and client stakeholders
• Experience prototyping native interactions in Xcode/SwiftUI, or using tools such as Principle or Flinto, is a plus
• A dedicated interest in UI component architecture and design system governance is a plus

#LI-ML1 #LI-Remote

Product Designer

Location: Colombia 

.Monks Technology Services, part of Media.Monks and S4 Capital, is a global consulting firm mastering AI-powered transformations for the Fortune 100. We combine long-term strategic thinking, deep enterprise experience, and a human-centered approach to help clients transform business processes and dominate their industries.

About the Role

As a Senior Product Designer, you’ll lead end-to-end design for enterprise-scale, customer-facing digital products—bringing clarity to complex problem spaces and delivering consistent, user-centered experiences across applications and platforms. You’ll collaborate closely with client stakeholders and internal teams to define, discover, and design solutions that balance business goals, user needs, and scalable design systems.

Responsibilities

• Own end-to-end product design for customer-oriented applications and platforms
• Facilitate strategic sessions and working workshops with stakeholders and client peers to align on goals, needs, and direction
• Design intuitive, visually compelling, and scalable UI/UX solutions grounded in best practices and user/business insights
• Collaborate cross-functionally with product managers, developers, and other designers to ensure consistency and preserve design intent through delivery
• Make confident, strategic design decisions and clearly communicate rationale, tradeoffs, and recommendations across teams and contexts
• Other duties as assigned

About You

Qualifications & Skills

• 4+ years of relevant work experience in Product Design
• Strong portfolio demonstrating consumer-oriented product and app design
• Proficiency with modern design tools, including Figma
• Strong UI and UX skills, including ability to translate insights and data into effective user experiences
• Experience operating independently with minimal oversight while contributing effectively within a collaborative team environment
• Exceptional communication skills, including experience in client-facing roles and working directly with decision-makers
• Strategic mindset with comfort navigating ambiguity, asking the right questions, and uncovering underlying needs
• Experience working in high-tech environments and within the complexities of large organizations
• Nice to have: experience working with agile product teams

.Monks Technology Services does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment

#LI-Remote 

#LI-PC1

About the Role 

As a Talent Operations Coordinator, you’ll serve as the primary bridge between our technology, our processes, and the people who use them. You will serve as the engine room of our recruiting function, supporting hiring teams while simultaneously keeping an eye on the big picture to improve workflows. We are looking for someone passionate about identifying opportunities to create impactful work.

Responsibilities: 

• Answer support tickets for hiring managers, job requesters, and recruiters regarding technical issues in our talent tech stack.
• Lead training for our recruiters on new tools and strategic initiatives.
• Run reports in our ATS and other tools to share insights with senior leadership and business stakeholders.
• Manage and update documentation, decks, and spreadsheets as it relates to our processes and systems.
• Identify areas of opportunity, create a project plan, and drive implementation for new initiatives.
  
  

About You 

The essentials: 

• 1-3 years of experience in recruiting or recruiting operations.
• Tech-savvy with the ability to pick up new tools and systems quickly.
• Strong attention to detail.
• Ability to identify areas of opportunity, create a project plan, and implement it.
• Previous experience with Greenhouse is a significant plus. Proficiency in Google Workspace (Sheets/Slides) and project management tools (Asana, Notion, or Jira) is highly valued.

#LI-SS3 #LI-Remote

Position Summary

The Intercompany Accountant will be responsible for managing and reconciling all intercompany transactions between entities of the organization. This role ensures accuracy, compliance with accounting standards, and timely resolution of discrepancies, while supporting month-end close and audit requirements. The Intercompany Coordinator will work closely with local finance teams, shared services, and corporate accounting.

Key Responsibilities

• Process and reconcile intercompany transactions, invoices, and balances across all entities.
• Monitor intercompany accounts to ensure accuracy and compliance with accounting policies (GAAP/IFRS).
• Collaborate with regional and local finance teams to resolve discrepancies and mismatches in intercompany balances.
• Support month-end and year-end close by preparing intercompany reconciliations, journals, and reports.
• Ensure intercompany charges (management fees, cross-charges, cost allocations, etc.) are processed on time and accurately.
• Assist in the preparation of audit schedules and provide required documentation for internal and external auditors.
• Maintain intercompany agreements and ensure compliance with transfer pricing policies and tax regulations.
• Identify process improvements and propose automation opportunities to enhance efficiency and accuracy.
• Generate periodic reports on intercompany balances, settlements, and outstanding items.

Requirements

• Bachelor’s degree in Accounting, Finance, or related field.
• 2–4 years of experience in accounting, intercompany processes, or financial reconciliation.
• Solid understanding of accounting principles (GAAP/IFRS).
• Experience with ERP/accounting systems (e.g., SAP, Oracle, NetSuite).
• Strong MS Excel skills (pivot tables, lookups, reconciliations).
• Detail-oriented, organized, and able to work under tight deadlines.
• Strong interpersonal and communication skills to coordinate with multiple stakeholders.
• English proficiency (intermediate/advanced).

Core Competencies

• Analytical thinking and problem-solving.
• Accuracy and attention to detail.
• Teamwork and collaboration across geographies.
• Time management and ability to handle multiple priorities.
• Proactivity and continuous improvement mindset.
• Professional ethics and confidentiality.

#LI-Hybrid #LI-MR1

The Senior Collections Analyst will be responsible for managing and following up on the company’s accounts receivable, ensuring compliance with credit and collections policies in order to optimize cash flow and minimize delinquency.

Key Responsibilities

• Monitor customer accounts, ensuring timely collection of outstanding invoices.
• Contact clients via phone, email, or other channels to negotiate payment agreements.
• Track aging reports and generate alerts for accounts at risk.
• Record and update payment commitments and collection activities in the system.
• Coordinate with the commercial team to resolve billing disputes or payment issues.
• Escalate critical cases to Global AR or the legal department when necessary.
• Support the preparation of periodic reports on overdue accounts, recoveries, and collection performance.
• Meet management indicators (DSO, recovery rate, aging, etc.).

Requirements

• Technical degree, technologist, or bachelor’s degree in Business Administration, Finance, Accounting, or related fields.
• Minimum of 2 years of experience in credit and collections.
• Knowledge of portfolio analysis, collection management, and basic financial indicators.
• Intermediate-advanced Excel skills and ERP systems (NetSuite).
• Strong communication and negotiation skills.
• Intermediate/advanced English.

Core Competencies

• Organization and time management.
• Results-oriented with strong focus on targets.
• Attention to detail and analytical thinking.
• Proactivity and ability to work under pressure.
• Excellent communication and customer service skills.

#LI-Hybrid
#LI-FC1

#LI-PC1

#LI-Remote

Senior Mobile Engineer, iOS (Swift)

Location: Colombia 

.Monks Technology Services, part of Media.Monks and S4 Capital, is a global consulting firm mastering AI-powered transformations for the Fortune 100. We combine long-term strategic thinking, deep enterprise experience, and a human-centered approach to help clients transform business processes and dominate their industries.

About the Role

As a Senior Mobile Engineer, iOS (Swift), you’ll help design, build, and maintain high-quality iOS applications that deliver reliable, performant mobile experiences. You’ll work closely with cross-functional teams to implement new features, improve app stability and usability, and support technical decisions that align with product goals and elevate the user experience.

Responsibilities

• Develop, test, and maintain efficient Swift-based applications for iOS devices
• Collaborate with designers, product managers, and engineers to implement and refine new features
• Ensure app performance, stability, and usability across a range of iOS devices and OS versions
• Participate in code reviews and contribute to high code quality and engineering best practices
• Debug and resolve technical issues and bugs during development and testing
• Stay current with the evolving iOS ecosystem and introduce relevant improvements into the codebase
• Support architectural discussions and contribute to technical decision-making
• Take ownership of assigned features and tasks while working independently and collaboratively
• Contribute to release planning, bug fixing, and feature development cycles in an Agile environment
• Mentor junior engineers and collaborate effectively with cross-functional teams and technical leads
• Other duties as assigned

About You

Qualifications & Skills

• 5+ years of relevant mobile engineering experience, with strong focus on iOS development
• Strong proficiency in Swift for building iOS applications
• Solid understanding of iOS frameworks, including UIKit, SwiftUI, and Core Data
• Experience with mobile architecture patterns such as MVC and MVVM; exposure to Clean Architecture is a plus
• Experience building reliable iOS apps with offline support
• Practical experience integrating APIs, including REST and/or GraphQL
• Comfort writing unit and UI tests using XCTest or similar tools
• Familiarity with performance analysis and debugging tools such as Instruments
• Experience with the App Store release process and CI/CD workflows
• Good understanding of mobile security best practices, including secure storage and authentication
• Experience with version control, deployment workflows, and release management
• Strong communication and collaboration skills with technical and non-technical stakeholders
• Experience working within Agile methodologies
• Ability to define deliverables, clarify project scope, and contribute to team planning
• Collaborative mindset with the ability to mentor junior engineers

.Monks Technology Services does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status,

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#LI-Remote

Senior Product Designer

Location: Colombia 

.Monks Technology Services, part of Media.Monks and S4 Capital, is a global consulting firm mastering AI-powered transformations for the Fortune 100. We combine long-term strategic thinking, deep enterprise experience, and a human-centered approach to help clients transform business processes and dominate their industries.

About the Role

As a Senior Product Designer, you’ll lead end-to-end design for enterprise-scale, customer-facing digital products—bringing clarity to complex problem spaces and delivering consistent, user-centered experiences across applications and platforms. You’ll collaborate closely with client stakeholders and internal teams to define, discover, and design solutions that balance business goals, user needs, and scalable design systems.

Responsibilities

• Own end-to-end product design for customer-oriented applications and platforms
• Facilitate strategic sessions and working workshops with stakeholders and client peers to align on goals, needs, and direction
• Design intuitive, visually compelling, and scalable UI/UX solutions grounded in best practices and user/business insights
• Collaborate cross-functionally with product managers, developers, and other designers to ensure consistency and preserve design intent through delivery
• Make confident, strategic design decisions and clearly communicate rationale, tradeoffs, and recommendations across teams and contexts
• Other duties as assigned

About You

Qualifications & Skills

• 8+ years of relevant work experience in Product Design
• Strong portfolio demonstrating consumer-oriented product and app design
• Proficiency with modern design tools, including Figma
• Strong UI and UX skills, including ability to translate insights and data into effective user experiences
• Experience operating independently with minimal oversight while contributing effectively within a collaborative team environment
• Exceptional communication skills, including experience in client-facing roles and working directly with decision-makers
• Strategic mindset with comfort navigating ambiguity, asking the right questions, and uncovering underlying needs
• Experience working in high-tech environments and within the complexities of large organizations
• Nice to have: experience working with agile product teams

.Monks Technology Services does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment

#LI-Remote 

#LI-PC1 

About the Role

As a Project Manager - Creative, you’ll lead multidisciplinary creative initiatives from concept through delivery, partnering with creatives, strategists, technologists, and external collaborators to bring ambitious ideas to life on time and on budget.

Responsibilities

• Lead end-to-end production from concept and scoping through execution, delivery, and postmortem
• Translate creative ideas into clear roadmaps, timelines, and deliverables while preserving the integrity of the original vision
• Define scope, allocate resources, and manage expectations across creative, strategy, technology, and account teams
• Drive meetings, reviews, and communications that keep stakeholders aligned, engaged, and focused
• Anticipate risks and blockers and resolve issues proactively with diplomacy and problem-solving
• Manage vendors, freelancers, and production partners to ensure quality, consistency, and effective collaboration
• Maintain clear and transparent documentation including timelines, status reports, budgets, and key learnings
• Identify and implement process improvements that enable creative teams to do their best work
• Other duties as assigned

About You

Qualifications & Skills

• 5+ years of relevant work experience in project management, creative production, or agency environments
• Familiarity with creative and production workflows including concepting, creative reviews, versioning, stakeholder approvals, and asset delivery
• Proficiency with Asana, Notion, Google Workspace, Figma, and Miro
• Excellent English communication skills (B2+) with the ability to simplify complex information
• Strong organizational, collaboration, and stakeholder management skills
• A flexible, resourceful, and solutions-oriented producer mindset
• Experience with motion/video, interactive/web, or AI-powered creative workstreams is a plus

#LI-Remote #LI-MO1

As a Senior QA Engineer, you’ll lead quality assurance efforts across complex digital products by defining test strategies, building automated test suites, and partnering closely with engineering and product teams to ensure scalable, reliable product quality.

Responsibilities

• Design and maintain comprehensive test plans and test cases
• Lead and implement test automation using automation frameworks and Python
• Integrate automated tests into GitLab CI/CD pipelines to support continuous integration quality
• Identify, document, and track defects through resolution
• Collaborate with developers and product managers to define acceptance criteria and testable requirements
• Drive continuous improvement in QA processes, tools, and quality metrics
• Proactively assess product risks and contribute to release readiness decisions
• Perform web application testing across relevant browsers, environments, and use cases
• Other duties as assigned

About You

Qualifications & Skills

• 5+ years of relevant work experience in Quality Assurance roles
• Proven experience with test automation frameworks such as Selenium, Cypress, or Playwright
• Strong Python scripting skills
• Hands-on experience with CI/CD pipelines, preferably GitLab
• Deep understanding of software testing principles, test strategy, SDLC, and defect lifecycle management
• Experience collaborating with engineering and product teams to define quality standards and acceptance criteria
• Excellent communication skills in English, both spoken and written
• Ability to work independently, assess risk, and make strategic quality decisions
• Experience working in fast-paced Agile environments is a plus
• Experience using AI to create test plans and build automated tests is a plus
• Familiarity with mobile or embedded systems testing is a plus
• Prior experience working with globally distributed teams is a plus

#LI-Remote

#LI-MO1

About the Role

Responsibilities

• Record, classify, and reconcile transactions across AP, AR, payroll, and journals
• Prepare and review monthly reconciliations for bank, vendors, customers, and GL accounts
• Ensure compliance with local tax regulations and support tax filings
• Prepare monthly, quarterly, and annual financial statements and management reports under GAAP/IFRS
• Support month-end and year-end close, including accruals and adjustments
• Provide accurate data and variance insights for budgeting and forecasting
• Partner with external auditors; prepare schedules and supporting documentation
• Monitor internal controls and ensure adherence to finance policies and procedures
• Identify and implement opportunities to streamline accounting processes and improve efficiency
• Other duties as assigned

About You

Qualifications & Skills

• 2–4 years of relevant accounting or finance experience
• Bachelor’s degree in Accounting, Finance, or related field
• Solid knowledge of GAAP/IFRS and financial reporting best practices
• Proficiency with MS Excel and ERP/accounting systems (e.g., NetSuite, SAP, Oracle, QuickBooks)
• Strong attention to detail, accuracy, and organizational skills
• Ability to work independently and collaboratively in dynamic environments
• Effective written and verbal communication in English (intermediate/advanced)
• Analytical thinking, problem-solving, integrity, and confidentiality

#LI -MB5 #LI - On Site

About the Role

As an Accounts Payable Analyst, you’ll ensure accurate, timely vendor payments and strengthen our financial operations. You will process and validate invoices in NetSuite, manage reconciliations, maintain vendor records, coordinate with procurement and treasury across the full payment cycle, support audits, and help improve AP processes. Your work will directly impact cash flow forecasting, compliance, and vendor relationships.

Responsibilities

• Receive, verify, and record supplier invoices in NetSuite, ensuring tax, contractual, and policy compliance.
• Prepare AP reconciliations, resolve discrepancies with vendors and internal teams, and maintain vendor files.
• Monitor due dates, prepare payment runs, and ensure on-time payments.
• Assist with AP aging reports and contribute to projected cash flows.
• Coordinate with procurement and treasury to manage the end-to-end payment cycle.
• Support audit processes with accurate documentation and controls adherence.
• Identify and implement opportunities to improve AP efficiency and control.

About You

Qualifications & Skills

• 1–3 years of accounts payable or related accounting experience.
• Degree or technical qualification in Accounting, Business Administration, Finance, or related field.
• Working knowledge of accounting principles and basic tax regulations.
• Intermediate Excel skills (lookups, pivots) and ERP experience; NetSuite preferred.
• Strong attention to detail, organization, and analytical/problem-solving skills.
• Effective communicator with a collaborative mindset and high professional ethics/confidentiality.

At .Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants from all backgrounds, who are excited to contribute to our mission.

#LI-Hybrid #LI-MO1

About the Role

As an AP Lead, you’ll oversee the end-to-end Accounts Payable function for a high-growth shared services environment, acting as the primary liaison across vendors and internal teams to ensure accurate accounting, policy and tax compliance, timely disbursements, and continual process optimization.

Responsibilities

• Lead and coordinate the Accounts Payable team, ensuring balanced workload distribution
• Supervise invoice intake, validation, coding, and supplier reconciliation
• Ensure on-time payments in alignment with policies, controls, and cash flow priorities
• Review and approve AP reconciliations, aging reports, and monthly close deliverables
• Manage key vendor relationships; resolve billing disputes and discrepancies
• Monitor and report AP KPIs (aging, throughput, discounts captured, exceptions)
• Ensure compliance with accounting standards, local tax regulations, and audit requirements
• Identify and execute process improvements; support automation and digitalization initiatives
• Partner with Treasury/Finance on cash flow projections and payment scheduling
• Report periodically to the Head of SS on AP status, risks, and improvement plans
• Other duties as assigned

About You

Qualifications & Skills

• 4–6 years of relevant AP experience, including 1–2 years in a supervisory or team lead role
• Bachelor’s degree in Accounting, Finance, Business Administration, or related field
• Strong knowledge of accounting principles and local tax regulations
• Advanced Excel skills; proficiency with ERP systems (NetSuite preferred)
• Intermediate to advanced English communication skills
• Leadership and team management capabilities
• Strong organization, planning, and attention to detail
• Analytical, results-oriented, and KPI-driven mindset
• Excellent communication and negotiation skills
• Adaptability with a continuous improvement focus

At .Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants from all backgrounds, who are excited to contribute to our mission.

#LI-Hybrid #LI-MO1

Monks has an opening for a talented Designers who wants to further their skills in digital asset design. In this role, you’ll join a dedicated team in producing digital ads and assets. 

Role & Responsibilities

• In this role, you’ll specialize in the design of static visuals for a wide variety of channels, including product interfaces, social media and display advertising. Figma might be a huge plus. 
• This is a fast-paced assignment that requires impeccable production skills.
• You’ll work alongside designers and clients to provide production mechanical/template building expertise.
• You’ll work as part of a dedicated global team of designers, illustrators, animators and art directors that produces world-class work across time zones.
• The job is about harmonizing speed, style and scale to produce loads of good-looking assets at a steady pace.
• In addition to making images incredible, you’ll make sure that designs adhere to guidelines and are consistent across ad formats and dimensions.

Requirements

• You have 2+ years of experience.
• You have solid Photoshop and Illustrator skills. Figma is a plus. 
• You know how to keep your files, layers and folders super-organized, even if you’re a creative mess outside of Photoshop.
• You can take charge of small tasks independently, and take on bigger jobs with little supervision.
• You can contribute to different stages of the production process, from setting styles and layouts to cutting formats and language versioning.
• Exceptional attention to detail, problem solving, and coping with rapid change is required.
• You’re always on the lookout for process efficiencies.
• You can handle repetitive tasks and stay focused.
• You’re well-versed in English and production tricks.
• You’re a clear communicator and are happy to work with designers from all over the world.

#LI-DC1

#LI-Hybrid

We’re seeking a Billing Analyst to join the Corporate team. The successful candidate will assist the finance team to execute billing operations and implement scalable systems and process efficiently. The ideal candidate should be a go-getter that can hit the ground running and be able to prioritize individual and team objectives, while developing accounting and billing infrastructures.

Responsibilities will include: 

• Review contracts/IOs/SOWs to ensure appropriate approval and billing rates/rules
• Manage billing engine and verify platform accuracy to ensure timely and accurate invoicing
• Collaborate with delivery teams to resolve invoice discrepancies in a timely manner
• Reconcile COGS accrual and bills on a monthly basis
• Assist legal and sales team to assess customer credit and risk analysis
• Develop and maintain billing metrics for senior leadership
• Identify process improvements and coordinate with other departments to improve billing/accounting process efficiency
• Assist with ad hoc projects as needed

Qualifications/Background Sought:

• Ability to communicate in English (both written and spoken)
• Bachelor degree completed in accounting, finance, or related field
• 3+ years accounting experience, minimum 1 year AR/billing experience
• Excel in analytical and problem solving skills
• You are able to prioritize competing demands
• Ability to work with various computer systems and large data sets
• Ease of learning and adaptation: we have the ability to change fast
• Experience in AdTech or technology startups preferred

#LI-Remote

#LI-DC1 

We’re seeking a Billing Analyst to join the Corporate team. The successful candidate will assist the finance team to execute billing operations, revenue recognition analysis, and implementation of scalable systems and processes. 

Responsibilities will include: 

• Review contracts/IOs/SOWs to ensure appropriate approval and IFRS15 requirements 
• Collaborate cross functionally with business partners for appropriate revenue scheduling
• Collaborate with delivery teams to resolve proof of delivery discrepancies in a timely manner
• Reconcile COGS accrual and bills on a monthly basis in order accurately reflect net revenue
• Develop and maintain metrics for senior leadership
• Identify process improvements and coordinate with other departments to improve billing/accounting process efficiency
• Assist with ad hoc projects as needed

Qualifications/Background Sought:

• Ability to communicate in English (both written and spoken)
• Bachelor degree completed in accounting, finance, or related field
• 3+ years accounting experience, minimum 3 years revenue/billing experience
• Excel in analytical and problem solving skills
• You are able to prioritize competing demands.
• Ability to work with various computer systems and large data sets
• Ease of learning and adaptation: we have the ability to change fast
• Experience in AdTech or technology startups preferred

#LI-Remote

#LI-DC1 

Cloud Azure Security Engineer

Location: Colombia

.Monks Technology Services, part of Media.Monks and S4 Capital, is a global consulting firm mastering AI-powered transformations for the Fortune 100. We combine long-term strategic thinking, deep enterprise experience, and a human-centered approach to help clients transform business processes and dominate their industries.

About the Role

As a Cloud Azure Security Engineer, you’ll help secure cloud environments by designing, implementing, and maintaining security solutions across Azure infrastructure, applications, and data. You’ll work closely with cross-functional teams to assess risk, strengthen cloud security posture, and support clients in adopting scalable, compliant, and resilient security practices.

Responsibilities

• Assess the security posture of Microsoft Azure environments to identify vulnerabilities, misconfigurations, and compliance gaps
• Design, implement, and maintain cloud security controls and protective measures across infrastructure, applications, and data
• Develop and maintain security policies, standards, and procedures aligned with regulatory requirements and organizational goals
• Collaborate with stakeholders to translate business needs into actionable cloud security controls
• Conduct regular security audits, reviews, and assessments to validate adherence to established policies
• Provide guidance to engineering and operations teams on security best practices and remediation strategies
• Support the implementation and management of Azure-native security services such as Microsoft Defender for Cloud, Microsoft Sentinel, Azure Firewall, and Azure Active Directory
• Automate security processes and controls using tools and scripting languages such as Terraform, GitHub Actions, PowerShell, Python, and Azure CLI
• Monitor emerging threats, vulnerabilities, and industry trends in cloud security and incorporate findings into security practices
• Participate in incident response efforts and assist in the investigation and resolution of security incidents
• Other duties as assigned

About You

Qualifications & Skills

• 2+ years of relevant work experience in cloud security engineering with a focus on Microsoft Azure
• Bachelor’s degree in Computer Science, Information Technology, or a related field; advanced degree preferred
• Strong knowledge of Azure security services including Microsoft Defender for Cloud, Microsoft Sentinel, Azure Firewall, and Azure Active Directory
• Experience with Terraform, GitHub Actions, and containerized environments
• Hands-on scripting and automation experience using PowerShell, Python, and/or Azure CLI
• Solid understanding of network security, encryption, identity and access management, and cloud security best practices
• Familiarity with implementing and managing security control policies in Azure environments
• Relevant certifications such as Microsoft Certified: Azure Security Engineer Associate, CCSP, or similar are preferred
• Strong problem-solving skills with the ability to work independently and collaboratively in a fast-paced environment
• Excellent communication skills with the ability to explain technical concepts to non-technical stakeholders
• English proficiency at B2 level

.Monks Technology Services

#LI-PC1

#LI-Remote

About the Role

As a Collections Analyst, you’ll ensure timely recovery of accounts receivable, optimize cash flow, and minimize delinquency. You will manage a customer portfolio, negotiate payment arrangements, resolve billing disputes with the commercial team, and maintain accurate records in our ERP system. You’ll monitor aging, track KPIs like DSO and recovery rate, prepare performance reports, and escalate critical cases to Global AR or Legal when necessary.

Responsibilities

• Monitor customer accounts and aging to drive timely collection of outstanding invoices.
• Contact clients via phone and email to negotiate payment agreements and secure commitments.
• Record and update all collection activities and commitments in NetSuite and internal logs.
• Coordinate with the commercial team to resolve billing disputes or payment issues.
• Generate alerts for at-risk accounts and escalate critical cases to Global AR or Legal.
• Prepare periodic reports on overdue accounts, recoveries, and collection performance.
• Meet management indicators (DSO, recovery rate, aging, etc.) and propose improvements.

About You

Qualifications & Skills

• 2+ years of experience in credit and collections.
• Degree in Business Administration, Finance, Accounting, or related field (technical/technologist/bachelor’s).
• Strong knowledge of portfolio analysis, collection management, and financial indicators.
• Intermediate-advanced Excel skills (pivots, lookups, aging schedules) and ERP experience; NetSuite preferred.
• Excellent communication, negotiation, and customer service skills.
• Organized, detail-oriented, analytical; able to work under pressure.
• Intermediate/advanced English.

At .Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants from all backgrounds, who are excited to contribute to our mission.

#LI-Hybrid #LI-MO1

About the Role

As a Creative Designer, you'll play a key role in developing compelling visual content that brings brand identity to life while meeting client goals. You'll be part of an innovative team focused on delivering outstanding design experiences across digital, print, and AI-driven platforms. 

Responsibilities:

• Develop and refine brand-aligned visual concepts, ensuring cohesion across all platforms, including digital marketing assets, print collateral, and interfaces for AI-driven platforms.
• Experience utilize Figma.
• Collaborate with cross-functional teams (Marketing, Product, Content) to translate creative briefs into impactful visual assets and user experiences.
• Conduct trend research and ideation to infuse your work with fresh design perspectives and emerging technologies.
• Manage the design process for multiple projects simultaneously, ensuring deliverables meet high standards for quality, accuracy, and brand consistency, while staying on schedule.
• Engage actively in feedback sessions and adapt designs based on input, fostering a culture of open and positive communication.

About You

• 5+ years of experience in a Creative Designer or similar role with a strong portfolio showcasing brand-focused work across various media.
• Proven proficiency with Figma is mandatory.
• Skilled in conceptualization, ideation, and modern web design, with a solid foundation in design principles (typography, color theory, layout, etc.).
• Detail-oriented with the ability to work independently and collaboratively in a fast-paced environment.
• Strong English communication skills (B2+) to effectively present design rationale and interact professionally with clients and team members.
• Naturally curious and passionate about design innovation, especially concerning new technologies and continuous learning.
• Experience designing assets that support digital marketing, social media, and web experiences.

#LI-ML1 #LI-Remote

About the Role

As a Credit Manager, you’ll lead credit risk and collections strategy to protect revenue, optimize cash flow, and strengthen customer relationships. You’ll design and refine credit policies, evaluate creditworthiness, set limits and terms, and guide a high-performing team to reduce DSO and bad debt. Partnering with Finance and Commercial, you’ll align risk with growth, ensure audit/regulatory compliance, and deliver clear portfolio insights to leadership.

Responsibilities

• Design, implement, and refine credit and collections policies aligned with company strategy.
• Analyze credit applications, assess solvency and risk, and establish limits and payment terms.
• Monitor portfolio aging to detect delinquency risk and drive action plans.
• Lead and coach the credit and collections team to meet recovery and CEI targets.
• Partner with Sales/Finance to balance risk and growth; negotiate payment plans with key clients.
• Prepare management reports on aging, provisions, write-offs, and risk exposure.
• Ensure regulatory and audit compliance across processes and controls.
• Improve cash conversion cycle and working capital via process and policy enhancements.
• Leverage advanced Excel and NetSuite ERP to automate and improve reporting.

About You

Qualifications & Skills

• Bachelor’s in Business Administration, Finance, Accounting, or related field.
• 3–5+ years in credit and collections management (consumer goods, industrial, or financial services preferred).
• Strong financial analysis and credit risk expertise; knowledge of local regulations.
• Proven team leadership and stakeholder management with Sales/Finance.
• Advanced Excel (pivots, lookups, Power Query/modeling); ERP experience (NetSuite preferred).
• Negotiation/conflict resolution; results-driven with KPI focus (DSO, CEI, bad debt).
• Intermediate/advanced English; high professional ethics and sound judgment under pressure.

At .Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants from all backgrounds, who are excited to contribute to our mission. 

#LI-Hybrid #LI-MO1

Position Summary

The Credit Manager will be responsible for leading and overseeing the company’s credit and collections policies and processes, ensuring proper credit risk management, optimizing cash flow, and maintaining strong relationships with both internal and external clients.

Key Responsibilities

• Design, implement, and update credit policies and procedures aligned with the company’s strategy.
• Evaluate and approve credit applications by analyzing clients’ solvency and risk profile.
• Continuously monitor the customer portfolio to identify delinquency risks and propose action plans.
• Lead and coordinate the credit and collections team, ensuring achievement of recovery targets.
• Establish credit limits and payment terms in coordination with the commercial and finance areas.
• Prepare management reports on portfolio, aging, provisions, and risk levels.
• Negotiate payment agreements and special terms with strategic clients.
• Ensure regulatory and audit compliance across all credit and collection processes.
• Propose strategies to improve the cash conversion cycle and optimize working capital.

Requirements

• Bachelor’s degree in Business Administration, Finance, Accounting, or related fields.
• Minimum of 3–5 years of experience in credit and collections management, preferably in consumer goods, industrial, or financial companies.
• Strong knowledge of financial analysis, credit risk, and local regulations.
• Proven experience leading teams.
• Advanced Excel skills and experience with ERP systems (NetSuite).
• Intermediate/advanced English.

Core Competencies

• Leadership and team management.
• Analytical skills and critical thinking.
• Negotiation and conflict resolution.
• Results-oriented with strong focus on KPIs.
• Effective communication and interpersonal skills.
• Professional ethics and decision-making under pressure.

#LI-MR1 #LI-Hybrid

Role Summary

Our mission at HubSpot is to help millions of organizations grow better. As we establish and scale our presence in Brazil, you’ll lead all sales efforts in one of our most dynamic and high-growth markets.

Brazil represents a major opportunity for HubSpot as our LATAM business accelerates. We’re evolving beyond traditional software into a more agentic, AI-powered customer platform that is reshaping how businesses grow. 

In this role, you’ll define and execute our go-to-market strategy, lead teams through rapid growth and change, and build a high-performing, inclusive sales organization that delivers strong customer outcomes and predictable revenue. As HubSpot opens our Brazil entity later this year, you will operate as both a builder and a leader - setting direction, scaling the team, and driving execution in a dynamic, high-impact environment.

What You’ll Do

• Lead and scale HubSpot’s sales organization in Brazil, setting clear vision, direction, and measurable goals.
• Define and execute a localized go-to-market strategy aligned with HubSpot’s global growth priorities.
• Drive predictable revenue growth through strong pipeline management, accurate forecasting, and operational discipline.
• Be a visible change agent for HubSpot’s agentic, AI-powered customer platform, setting a clear, non-negotiable standard that your teams rigorously leverage our internal AI toolkit in every stage of the sales motion.
• Lead the organization through growth and transformation, providing clarity and direction as strategies evolve.
• Hire, develop, and retain high-performing leaders and individual contributors through strong coaching and succession planning.
• Partner cross-functionally with Marketing, Customer Success, RevOps, Enablement, and Partners to align acquisition, retention, and expansion efforts.
• Build and expand strategic relationships with customers and partners to strengthen HubSpot’s presence in Brazil.
• Foster a culture of accountability, inclusion, and continuous improvement that enables teams to perform at their best.
• Use data, market insights, and customer feedback to continuously refine strategy and unlock new growth opportunities.

What You’ll Bring

Required Qualifications

• Proven experience leading and scaling sales organizations in a SaaS or technology environment.
• Demonstrated success hiring, developing, and leading high-performing sales leaders.
• Strong track record of driving consistent, predictable revenue growth.
• Proven track record as a change agent who drives high adoption of new tools and ways of working (ideally AI or automation), setting clear standards and holding teams accountable to them.
• Deep understanding of the Brazilian market and B2B sales landscape.
• Data-driven leadership approach with strong forecasting and performance management discipline.
• Experience leading teams through periods of change, growth, or go-to-market transformation.
• Ability to influence cross-functional stakeholders in a global, matrixed environment.
• Professional fluency in Portuguese and English.

Nice-to-Have Qualifications

• Experience building or scaling a new market, region, or office from early stages.
• Experience selling AI-powered or platform-based solutions.
• Familiarity with partner-led or ecosystem-driven growth strategies.

Lead People Partner - People Partners & Investigations Team

Role Summary

The Lead People Partner (Hub 6) role represents the highest level on the People Partner craft track. This role is designed for experienced People Partners who operate with strong judgment, autonomy, and influence — and who are ready to scale impact beyond individual execution.

Lead People Partners own complex, ambiguous people challenges, influence director- and senior director–level decisions, and act as multipliers for the broader People Partner team. They play a critical role in shaping how people programs land in the business, surfacing insights that inform strategy, and improving how work gets done at scale.

This role is a key stepping stone toward Principal / Business Partner roles (Hub 7+) and broader people leadership paths.

What You’ll Do

Strategic Influence & Business Impact

• Influence director- and senior director–level leaders on talent, performance, org health, and workforce decisions.
• Bring on-the-ground context, pattern recognition, and sound judgment into leadership conversations — not just execution updates.
• Translate people insights into clear recommendations that shape decisions and prevent downstream risk.
• Act as a trusted advisor in complex, sensitive, or high-impact people situations.

Ownership of Ambiguous, High-Impact Work

• Own end-to-end people problems where there is no clear playbook — balancing fairness, business impact, and employee experience.
• Lead or co-lead complex initiatives (e.g., talent lifecycle programs, org design work, change efforts) with multiple stakeholders.
• Proactively identify gaps, risks, or inefficiencies and drive improvements without being asked.

Scaling Impact Through Systems & Partnerships

• Act as a Program Partner or SME for key COE-led initiatives (e.g., Annual Cycle, Promotions, ACR, Leadership Development).
• Partner deeply with People Business Partners, COEs, People Operations, and Investigations to ensure scalable, consistent delivery.
• Improve how work gets done by strengthening swim lanes, handoffs, and operating norms.
• Help embed ServiceNow, AI tools, and repeatable processes that reduce manual work and increase reliability.

Leadership Without Direct Authority

• Serve as a thought partner, mentor, and informal leader to other People Partners.
• Share learnings, patterns, and best practices to raise the bar across the team.
• Model strong judgment, prioritization, and “learn in the open” behaviors.
• Contribute to defining what “great” looks like for the People Partner role as it continues to evolve.

What Success Looks Like

• Leaders act on your recommendations and seek your perspective early.
• You are trusted to handle the most complex, ambiguous people challenges.
• Your work creates leverage — improving outcomes not just for your client group, but across teams or programs.
• Systems, tools, or processes are better because you influenced or improved them.
• Other People Partners look to you as a source of clarity, judgment, and expertise.

What This Role Is (and Is Not)

This role is:

• A craft-track leadership role focused on influence, scale, and judgment
• A bridge between execution-focused People Partner work and Principal-level business partnership
• Designed to grow strategic depth and leadership capability

Experience & Capabilities

Required Experience

• 8+ years of HR / People Partner experience, ideally in a high-growth, global tech environment.
• Experience working with businesses headquartered in or based in Brazil
• Spanish and English fluency required.  Preferred fluency in Portuguese.
• Demonstrated success supporting senior leaders (Director / Sr. Director level).
• Deep experience across the talent lifecycle (performance, promotions, org health, ER, change).
• Strong comfort operating in ambiguity and navigating competing priorities.

Core Capabilities

• Judgment & Integrity: Makes sound, balanced decisions in complex and sensitive situations.
• Influence & Trust: Builds credibility quickly and influences without formal authority.
• Systems Thinking: Sees patterns, identifies root causes, and improves how work scales.
• Partnership: Works seamlessly with PBPs, COEs, People Ops, and Legal.
• Adaptability: Thrives in change, learns quickly, and helps others do the same.
• AI & Automation Mindset: Uses tools responsibly to reduce admin burden and increase impact.

About Sezzle: 

With a mission to financially empower the next generation, Sezzle is revolutionizing the shopping experience beyond payments, blending cutting-edge tech with seamless, interest-free installment plans that make shopping smarter and more accessible. We’re not just transforming payments; we’re redefining how people discover, interact with, and purchase the things they love while driving real impact on merchant sales through increased conversions and higher order values. As we continue to shape the future of fintech and retail, we’re building an innovative, dynamic team passionate about creating more than just a transaction but a truly unique shopping journey. If you’re excited about pushing boundaries in tech and delivering a game-changing experience for consumers and merchants alike, come join us at Sezzle and help create the future of shopping! 

About the Role 

Sezzle is seeking a Product Marketing Operations Intern to help us understand our users; what they do, what they think, and what it means for how we grow. This role sits within the Product organization and works directly with the Head of Product Marketing. 

The focus of the internship is insight generation. You'll dig into behavioral data to understand how users discover and engage with Sezzle's features, analyze survey and qualitative feedback to understand why they behave the way they do, and monitor ongoing tests to help the team understand what's working. You'll also serve as a fresh set of eyes on our Gen Z audience, helping us stay connected to how 18–25-year-old shoppers think and what they expect from products like ours. 

This internship is ideal for someone who enjoys finding patterns in messy data, asking good questions, and turning what they learn into something a team can actually act on. You'll gain exposure to how product, marketing, and data teams collaborate while owning meaningful projects that drive real business outcomes. The best person in this role won't stop at the insight; they'll use what they've learned to recommend a next step, navigate the cross-functional complexity to get a test off the ground, and see it all the way through to results.

What You’ll Do 

Behavioral Data & Feature Insights 

• Analyze feature usage, adoption, and activation data to understand how users are engaging with Sezzle's product ecosystem 
• Identify patterns across user cohorts to surface where engagement is strong, where it drops off, and why 
• Pull insights from existing dashboards and reports to support growth strategy updates 
• Translate raw data into clear, concise summaries that Product and Marketing teams can act on 

Survey & Qualitative Research 

• Design and analyze in-app and external surveys to understand user motivations, friction points, and awareness gaps 
• Synthesize qualitative feedback from sources like NPS, in-app tools, and user interviews into recurring themes and opportunities 
• Help manage our Customer Advisory Board, a monthly forum with 18–25-year-old shoppers where we gather feedback on what we're building
• Bring a Gen Z perspective to research findings, flagging when messaging feels off or when competitors are doing something worth paying attention to 

Test Monitoring & Results Reporting 

• Serve as an ongoing monitor for live marketing and product tests, tracking what's running, what's being measured, and when results are ready 
• Summarize test results with a focus on engagement, feature behavior, and repeat usage 
• Maintain a running log of test learnings so the team has a reliable record of what's been tried and what's been learned 

Growth Strategy & Competitive Research 

• Assist in refreshing growth strategy documentation by validating data, insights, and live messaging 
• Partner with cross-functional teammates to confirm what is currently live and what has been learned 
• Conduct competitive, feature-by-feature research to understand how similar products are positioned, with attention to how they show up for younger audiences

Documentation & Insight Infrastructure 

• Create clear, reusable documentation that captures findings from data analysis, surveys, and test results 
• Organize and maintain insight references used across Product Marketing, MarComms, and Product teams 
• Help ensure internal materials accurately reflect current user sentiment and behavioral patterns 

Qualifications 

Required 

• Currently pursuing a degree in Marketing, Business, Product, Analytics, or a related field 
• Strong organizational and documentation skills 
• Comfortable working with ambiguity and turning loose direction into clear next steps 
• Ability to analyze basic datasets and identify patterns or themes 
• Strong written communication skills 

Nice to Have 

• Previous internship or coursework related to marketing, product, research, or operations 
• Familiarity with lifecycle marketing concepts, experimentation, or user journeys 
• Familiarity with AI tools. We use Claude heavily in this role, and general comfort with AI-assisted research, writing, and analysis is a plus 
• Interest in fintech, consumer apps, or e-commerce 
• You are 18–25 yourself, and bring a lived perspective on what it means to be a Gen Z consumer 

About You: 

• You have relentlessly high standards - many people may think your standards are unreasonably high. You are continually raising the bar and driving those around you to deliver great results. You make sure that defects do not get sent down the line and that problems are fixed so they stay fixed. 
• You’re not bound by convention - your success—and much of the fun—lies in developing new ways to do things
• You need action - speed matters in business. Many decisions and actions are reversible and do not need extensive study. We value calculated risk-taking. 
• You earn trust - you listen attentively, speak candidly, and treat others respectfully. 
• You have backbone; disagree, then commit - you can respectfully challenge decisions when you disagree, even when doing so is uncomfortable or exhausting. You have conviction and are tenacious. You do not compromise for the sake of social cohesion. Once a decision is determined, you commit wholly. 

● You deliver results - you focus on the key inputs and deliver them with the right quality and in a timely fashion. Despite setbacks, you rise to the occasion and never settle.

Compensation: The salary for the Product Marketing Operations Intern is 700 USD monthly gross. 

#Li-remote #Full-time

Role Summary and Impact

The Total Search Practice Senior Director, LATAM will lead the strategic growth and evolution of WPP Media’s Total Search practice across the region. This role oversees Paid Search, Organic Search, and Generative Engine Optimisation (GEO), driving innovation, commercial performance, and AI-powered search transformation across agencies and clients. The role is responsible for positioning brands to succeed in an evolving search landscape shaped by LLMs and generative engines such as ChatGPT, Gemini, and Perplexity.

Key Responsibilities

• Lead the regional Total Search strategy across Paid Search, SEO, and GEO, ensuring strong commercial performance, product adoption, and operational excellence.
• Drive growth opportunities, client engagement, and strategic pitches, acting as the senior search leader for key regional opportunities.
• Build integrated search solutions that connect media, commerce, content, and AI-driven discovery strategies.
• Develop market-leading GEO capabilities to improve brand visibility, authority, and recommendation rates across generative engines.
• Establish best practices, governance, automation, and training programs to scale high-quality delivery across LATAM markets.
• Provide thought leadership on the future of search and AI, representing WPP Media with clients, partners, and industry forums.
• Lead, coach, and develop high-performing multidisciplinary teams while strengthening collaboration across WPP agencies and strategic partners.

Skills and Experience 

If this opportunity looks right for you, we are looking for candidates who have: 

• 10+ years of experience in Search Marketing, including Paid Search and SEO, with a strong track record of business growth and innovation.
• Strong commercial acumen, including experience building search solutions, driving revenue growth, and managing complex client portfolios.
• Deep understanding of AI, Large Language Models (LLMs), Generative Engines, and the future of search behavior.
• Strong leadership and stakeholder management skills within matrixed and cross-functional environments.
• Executive presence with experience supporting strategic pitches and engaging senior client stakeholders.
• Strong analytical and strategic thinking skills, with the ability to translate emerging trends into scalable business solutions.
• Fluent in collaborating across global organizations, agency ecosystems, and key technology partners such as Google and Microsoft.

Life at WPP Media & Benefits 

Our passion for shaping the next era of media is powered by our commitment to Be Extraordinary, investing in our employees to inspire transformational creativity. We also Lead Optimistically, firmly believing in and Championing Growth and Development for every individual. This commitment allows WPP Media employees to leverage the extensive global WPP Media & WPP networks to pursue their passions, build vital professional connections, and learn at the cutting edge of marketing and advertising.  

We Create an Open environment built on trust and respect, where everyone feels they belong and has opportunities to progress. This inclusive culture is fostered through a variety of employee resource groups and frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our comprehensive benefits package reflects this commitment, including competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.  

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We believe the best work happens when we're together, fostering creativity, collaboration, and connection in this open and supportive environment. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.  Please note that while our philosophy is the same across WPP, benefits may vary by office/country.

As an Account Executive covering Brazil, you will be in charge of a complete sales process, from identifying a lead to closing new clients. You will benefit from inbound leads to identify opportunities. You will run online demos of the HubSpot software and successfully sell the HubSpot value proposition. This role allows the option to work remotely, from the office, or in a hybrid model.  You must be fluent in Portuguese and English (Spanish is a plus) to be considered for this role.

In this role, you'll get to:

• Sell to the Brazil Territory
• Build relationships with prospects and internal stakeholders to grow new business.
• Become an expert in identifying challenges that our prospective customers face, which can be solved with inbound marketing strategies.
• Close new business consistently at or above quota level.
• Serve as a brand enthusiast for HubSpot’s suite of products and solutions.
• Follow up on highly qualified opportunities across Brazil
• Work collaboratively with marketing and technology departments to execute sales strategy as the firm introduces enhancements to existing solutions and/or releases new products
• Bring your knowledge, strategies, and ideas to advance our company’s values, unique culture, and vision for the future

Requirements for this position include:

• Fluency in Portuguese and English is a must. 
• Employees must be located in Colombia 
• 2-7+ years of selling experience preferably within a web technologies or innovative online product environment.
• Experience prospecting in a high volume environment.
• Experience doing discovery calls with customers and ability to show value propositions.
• Experience within a sales team that produces and exceeds their goals consistently.
• Experience in a startup environment is preferable. 
• A sharp focus on your goals
• The ability to advance the vision of the department
• Emotional intelligence
• A powerful work ethic
• Tons of energy, passion, humor, compassion, and enthusiasm
• Superior communications skills
• Exceptional closing skills
• Facility with MS Office Suite, Google Apps, and Salesforce.com

*Please note: This is a role that we hire on an ongoing basis throughout the year. If you choose to apply for this role, your information will be reviewed by our recruiting team and we will reach out to you if your background matches an opening at this time or in the future.

NOTE:  We want to emphasize that the position you are applying for is an evergreen position, which means we open several positions throughout the year and we consistently hire for it to ensure we have the best talent on board. While you might not receive an immediate response to your application, rest assured that we keep all applications on file and thoroughly review them when new openings become available. Your interest in joining us is highly valued, and we look forward to connecting with you when a suitable opportunity arises.

 As an Account Executive, you will be in charge of a complete sales process, from identifying a lead to closing new clients across all of Latin America (except Brazil). You will benefit from inbound leads to identify opportunities. You will run online demos of the HubSpot software and successfully sell the HubSpot value proposition. This role allows the option to work remotely, from the office, or in a hybrid model.  You must be fluent in Spanish and English (Portuguese is a plus) to be considered for this role.

In this role, you'll get to:

• Build relationships with prospects and internal stakeholders to grow new business.
• Become an expert in identifying challenges that our prospective customers face, which can be solved with inbound marketing strategies.
• Close new business consistently at or above quota level.
• Serve as a brand enthusiast for HubSpot’s suite of products and solutions.
• Follow up on highly qualified opportunities across Latin America
• Work collaboratively with marketing and technology departments to execute sales strategy as the firm introduces enhancements to existing solutions and/or releases new products
• Bring your knowledge, strategies, and ideas to advance our company’s values, unique culture, and vision for the future

Requirements for this position include:

• Fluency in Spanish and English is a must. 
• 1-5+ years of selling experience preferably within a web technologies or innovative online product environment.
• Experience prospecting in a high volume environment.
• Experience doing discovery calls with customers and ability to show value propositions.
• Experience within a sales team that produces and exceeds their goals consistently.
• Experience in a startup environment is preferable. 
• A sharp focus on your goals
• The ability to advance the vision of the department
• Emotional intelligence
• A powerful work ethic
• Tons of energy, passion, humor, compassion, and enthusiasm
• Superior communications skills
• Exceptional closing skills
• Facility with MS Office Suite, Google Apps, and Salesforce.com

NOTE:  We want to emphasize that the position you are applying for is an evergreen position, which means we open several positions throughout the year and we consistently hire for it to ensure we have the best talent on board. While you might not receive an immediate response to your application, rest assured that we keep all applications on file and thoroughly review them when new openings become available. Your interest in joining us is highly valued, and we look forward to connecting with you when a suitable opportunity arises.

As an Account Executive for the Mexican territory, you will be in charge of a complete sales process, from identifying a lead to closing new clients across all Mexico. You will benefit from inbound leads to identify opportunities. You will run online demos of the HubSpot software and successfully sell the HubSpot value proposition. This role allows the option to work remotely, from the office, or in a hybrid model. You must be fluent in Spanish and English to be considered for this role.

In this role, you'll get to:

• Build relationships with prospects and internal stakeholders to grow new business.
• Become an expert in identifying challenges that our prospective customers face, which can be solved with inbound marketing strategies.
• Close new business consistently at or above quota level.
• Serve as a brand enthusiast for HubSpot’s suite of products and solutions.
• Follow up on highly qualified opportunities across Latin America
• Work collaboratively with marketing and technology departments to execute sales strategy as the firm introduces enhancements to existing solutions and/or releases new products
• Bring your knowledge, strategies, and ideas to advance our company’s values, unique culture, and vision for the future

Requirements for this position include:

• Fluency in Spanish and English is a must. 
• Proven experience as an Account Executive working with the Mexican territory is a must.
• 1-5 years of selling experience preferably within a web technologies (SaaS) or innovative online product environment.
• Experience prospecting in a high volume environment is a must and will be validated.
• Experience doing discovery calls with customers and ability to show value propositions.
• Experience within a sales team that produces and exceeds their goals consistently.
• Experience in a startup environment is preferable. 
• A sharp focus on your goals
• The ability to advance the vision of the department
• Emotional intelligence
• A powerful work ethic
• Tons of energy, passion, humor, compassion, and enthusiasm
• Superior communications skills
• Exceptional closing skills
• Facility with MS Office Suite, Google Apps, and Salesforce.com

HubSpot is seeking a Business Development Representative (BDR) fluent in both Portuguese and English to join our highly successful Latin America sales team based in Colombia. This is a great opportunity to position yourself for excellent opportunities for career growth. We’re looking for hard-working, competitive and self-motivated individuals who have exceeded already in similar roles and who want to grow their career in our fast-paced sales organization. 

As an Outbound Business Development Representative, you will play a critical role in the company's growth strategy by focusing on outbound prospecting and lead generation to drive revenue growth and to help businesses today realize the potential of digital marketing. You will be responsible for proactively initiating conversations, identifying and qualifying potential customers through strategic outreach efforts.

The BDR position is one of three roles (BDR, Principal BDR, and Associate Account Executive) that you’ll complete in the HubSpot BDR program as part of a career progression track to prepare you for a future Account Executive role at HubSpot. In this position (BDR), you’ll enter the role with a set base salary of $102,808,230 COP and on-target commission of 44,060,670 COP providing you with a total on-target earnings (OTE) of $146,868,900 COP. As you promote throughout the career progression track of the program, both base salary and commission (and OTE as a result) will increase.

In this role, you’ll get to:

• Work closely and collaboratively with account executives to identify potential customers and target industries within the Brazil market and together develop and implement appropriate outbound prospecting strategies
• Conduct high-volume outbound prospecting activities (about 60-100 activities per day) through various outbound channels such as cold calling, email outreach, and social media platforms to prospect and engage leads
• Qualify outbound-sourced leads based on defined criteria and determine their potential as customers, and schedule qualified leads for follow-up discovery meetings with your account executives to further assess their business and potential for partnership with HubSpot
• Achieve or exceed monthly/quarterly targets and key performance indicators (KPIs) for your outbound prospecting efforts

We’re looking for people who:

• Are authorized to work in the country of Colombia and have native language fluency in Portuguese
• Have experience working with/in the Brazilian market
• Are excited about career growth in tech sales and developing into a future account executive on the HubSpot Sales team
• Have either previous successful sales experience OR a strong desire to begin a sales career path as a BDR and an account executive if you’re new to sales in the tech industry
• Are goal-oriented, self-motivated, and passionate about succeeding in a metric-driven sales role
• Communicate articulately both over the phone and in written format (e.g. email; LinkedIn, Slack, etc)
• Are comfortable making daily cold calls and spending part of your day on both the phone and email
• Has a natural curiosity and takes ownership to learn new things while also proactively seeking coaching from both peers and managers often
• Have some experience with, or strong willingness to learn, sales tools such as HubSpot Sales Hub, LinkedIn Sales Navigator, etc. 
• Love working in a fast-paced, challenging environment with peers who challenge you to be better and get excited by friendly competition between teams and each other occasionally

Application Requirements

• Cover letter is not required
• CVs
  • CVs must be submitted in English
  • For candidates without previous sales experience, please include examples of goals and results you’ve achieved in past roles in your resume.
  • For candidates with previous sales experience, please include specific examples on your resume of your past achievements in your previous sales roles (e.g. previous sales attainment, recent quota performance, etc).

HubSpot is accepting applications for a Business Development Representative (BDR) to join our highly successful Latin America sales team. This is a great opportunity to position yourself for excellent opportunities for career growth. We’re looking for hard-working, competitive and self-motivated individuals who have exceeded already in similar roles and who want to grow their career in our fast-paced sales organization. Fluency in Spanish and English is a MUST. 

As an Outbound Business Development Representative, you will play a critical role in the company's growth strategy by focusing on outbound prospecting and lead generation to drive revenue growth and to help businesses today realize the potential of digital marketing. You will be responsible for proactively initiating conversations, identifying and qualifying potential customers through strategic outreach efforts.

The BDR position is one of three roles (BDR, Principal BDR, and Associate Account Executive) that you’ll complete in the HubSpot BDR program as part of a career progression track to prepare you for a future Account Executive role at HubSpot. In this position (BDR), you’ll enter the role with a set base salary of 102,808,230 COP and on-target commission of 44,060,670 COP providing you with a total on-target earnings (OTE) of 146,868,900 COP. As you promote throughout the career progression track of the program, both base salary and commission (and OTE as a result) will increase.

In this role, you’ll get to:

• Work closely and collaboratively with account executives to identify potential customers and target industries and together develop and implement appropriate outbound prospecting strategies
• Conduct high-volume outbound prospecting activities (about 60-100 activities per day) through various outbound channels such as cold calling, email outreach, and social media platforms to prospect and engage leads
• Qualify outbound-sourced leads based on defined criteria and determine their potential as customers, and schedule qualified leads for follow-up discovery meetings with your account executives to further assess their business and potential for partnership with HubSpot
• Achieve or exceed monthly/quarterly targets and key performance indicators (KPIs) for your outbound prospecting efforts

We’re looking for people who:

• Are fluent in both English and Spanish
• Are excited about career growth in tech sales and developing into a future account executive on the HubSpot Sales team
• Have either previous successful sales experience OR a strong desire to begin a sales career path as a BDR and an account executive if you’re new to sales in the tech industry
• Are goal-oriented, self-motivated, and passionate about succeeding in a metric-driven sales role
• Communicate articulately both over the phone and in written format (e.g. email; LinkedIn, Slack, etc)
• Are comfortable making daily cold calls and spending part of your day on both the phone and email
• Has a natural curiosity and takes ownership to learn new things while also proactively seeking coaching from both peers and managers often
• Have some experience with, or strong willingness to learn, sales tools such as HubSpot Sales Hub, LinkedIn Sales Navigator, etc. 
• Love working in a fast-paced, challenging environment with peers who challenge you to be better and get excited by friendly competition between teams and each other occasionally

Application Requirements

• Cover letter is not required
• CVs
  • CVs must be submitted in English
• For candidates without previous sales experience, please include examples of goals and results you’ve achieved in past roles in your resume.
• For candidates with previous sales experience, please include specific examples on your resume of your past achievements in your previous sales roles (e.g. previous sales attainment, recent quota performance, etc).

Resume must be submitted in English.

By applying you are confirming you speak Portuguese. 

As a Contract Manager, UpMarket for our 1:Few (High Touch)  Customer base at HubSpot, you will be responsible for handling all assigned customer contracts. This includes communicating directly with customers and internal colleagues to ensure the accurate resolution of customer inquiries and the execution of customer renewals. As part of our customer-focused, results-driven organization, you will also be responsible for managing a high volume of account-related tasks centered on maximizing customer investment with HubSpot.

In this role, you’ll get to:

• Negotiate value-driven renewals and contract changes while ensuring a superb customer experience.
• Utilize business development skills to execute product expansion opportunities in collaboration with Customer Success and Sales teams
• Work collaboratively with customers and internal stakeholders to grow accounts and drive incremental opportunities.
• Collaborate with Sales Representatives, Customer Success Managers, and Management to execute the contract renewal process and ensure a positive experience for the customer.
• Establish cooperative working relationships with customers.
• Lead forecasting discussions and pipeline reviews with internal colleagues.
• Contribute to the growth of the Contract Management Organization by providing feedback and piloting new processes and playbooks.
• Get a mini-MBA! You'll learn how a variety of businesses operate, what challenges they face on a daily basis, and how technology can dramatically improve their businesses and employees' lives

We are looking for people who:

• Are passionate about creating a great customer experience
• Solve problems with curiosity and creativity
• Seek to understand multiple perspectives in a situation
• Have growth driven negotiation skills
• Show clear communication skills with the ability to effectively lead a phone conversation
• Possess prioritization and organizational skills with attention to detail
• Embrace a dynamic and motivating environment
• Invest in relationships with customers and colleagues
• Contribute to a positive team environment of equality and inclusion
• Speak business level of Portuguese. 

Nice-to-Haves:

• Experience with customer service and contract management
• Negotiation or sales experience
• Prior account management and/or customer retention experience
• Inbound Marketing & Sales knowledge

HubSpot Careers: Sales Account Executive (Inbound Growth Specialist)

In this role, you’ll get to:

• Position the value of HubSpot’s software and the Inbound methodology, focusing on companies primarily between 200-2000 employees
• Educate and guide prospects through the buyer’s journey to help them learn how HubSpot can grow their business
• Manage a pipeline of inbound and self-sourced leads to identify, engage, and develop relationships with potential buyers
• Dissect and qualify prospects’ business goals to determine if HubSpot can be a strategic investment for their business’ growth
• Close business with new and existing customers at or above quota level
• Partner with marketing and technology departments to execute sales strategy as the company introduces enhancements to existing solutions and/or releases new products
• Bring your thinking, strategies, and ideas to advance our company’s values, unique culture, and vision for the future

We are looking for people who:

• Have a minimum of 5 or more years of managing a full sales cycle (prospecting to close) as an Account Executive (excluding BDR experienceses)
• Experience in SaaS industry is required
• Are Top Producers in their current role
• Have experience with product demos in their current role
• Have experience handling a high volume of accounts and deals closed a month or quarter
• Have experience in value based selling (i.e. The Challenger Sale)
• Have the desire and commitment to do what it takes to be successful in sales
• Have a positive outlook and a strong ability to take responsibility for their successes and failures
• Have a sharp focus on their goals and a belief that their daily, weekly and monthly activities will help achieve themProficient (Fluent) English level.

POS-P336

NOTE: We want to emphasize that the position you are applying for is an evergreen position, which means we open several positions throughout the year and we consistently hire for it to ensure we have the best talent on board. While you might not receive an immediate response to your application, rest assured that we keep all applications on file and thoroughly review them when new openings become available. Your interest in joining us is highly valued, and we look forward to connecting with you when a suitable opportunity arises.

As a Corporate Account Executive for the Mexican territory, you will be in charge of a complete sales process, from identifying a lead to closing new clients across all Mexico. You will benefit from inbound leads to identify opportunities. You will run online demos of the HubSpot software and successfully sell the HubSpot value proposition. This role allows the option to work remotely, from the office, or in a hybrid model. You must be fluent in Spanish and English to be considered for this role.
In this role, you’ll get to:

In this role, you’ll get to:

• Position the value of HubSpot’s software and the Inbound methodology, focusing on companies primarily between 200-2000 employees
• Educate and guide prospects through the buyer’s journey to help them learn how HubSpot can grow their business
• Manage a pipeline of inbound and self-sourced leads to identify, engage, and develop relationships with potential buyers
• Dissect and qualify prospects’ business goals to determine if HubSpot can be a strategic investment for their business’ growth
• Close business with new and existing customers at or above quota level
• Partner with marketing and technology departments to execute sales strategy as the company introduces enhancements to existing solutions and/or releases new products
• Bring your thinking, strategies, and ideas to advance our company’s values, unique culture, and vision for the future

We are looking for people who:

• Have a minimum of 5 or more years of managing a full sales cycle (prospecting to close) as an Account Executive (excluding BDR, Partners, SDR experiences)
• Experience in sales within the Mexican market is required for this role.
• Experience in SaaS industry is required
• Are Top Producers in their current role
• Have experience with product demos in their current role
• Have experience handling a high volume of accounts and deals closed a month or quarter
• Have experience in value based selling (i.e. The Challenger Sale)
• Have the desire and commitment to do what it takes to be successful in sales
• Have a positive outlook and a strong ability to take responsibility for their successes and failures
• Have a sharp focus on their goals and a belief that their daily, weekly and monthly activities will help achieve them
• Proficient (Fluent) English level.

Resume must be submitted in English. 

If your idea of Customer Success is rooted in an intrinsic motivation to help others find solutions to their challenges, we should talk. HubSpot's mission is to help millions of organizations grow better. Our team aims to drive an exceptional experience and sustained value for HubSpot customers through building trust and consulting on the HubSpot software. The outcome is increased value, satisfaction, and renewal of the customer. 

Our Customer Success Managers possess an unrivaled sense of autonomy, ownership, and dedication to helping each customer realize their value with HubSpot. Customer Success Managers have the opportunity to grow their careers through a focus on skill development and a performance-based role progression path. 

In this role, you’ll get to: 

• Be the trusted advisor and advocate for 150-200 customers 
• Engage customers actively with regular strategy calls to derive maximum value from their investment in HubSpot while identifying new usage opportunities 
• Collaborate with other HubSpot teams to ensure adoption and successful renewal 
• Determine customer goals and collaborate on customized inbound strategic plans while driving customer accountability. 
• Monitor customer health and build associated risk mitigation plans 
• Resolve customer inquiries by aligning customers with the right resources.

We are looking for people who: 

• Are passionate about customer success and experience 
• Can build and nurture relationships with multiple stakeholders at your customers to solidify our partnership and commitment to the customer 
• Solve problems with curiosity and creativity 
• Embrace challenges and change 
• Commit to getting better every day 
• Invest in relationships with customers and colleagues 
• Contribute to a positive team environment of equality and inclusion
• Thrive in a fast-paced, dynamic environment and demonstrate grit, resilience, and a bias toward action
• Are highly motivated to achieve and exceed goals and KPIs, with a strong sense of ownership and accountability
• Embrace AI internally and with customers, championing the adoption and effective use of our AI tools to drive value and innovation
• Must have a business level proficiency in English.

Trilingual Customer Support Specialist

*Your CV must be submitted in English in order to be considered*

*Must be fluent in Portuguese, English & Spanish - *ADVANCED PORTUGUESE FLUENCY IS ABSOLUTELY REQUIRED as you will be supporting Portuguese-speaking customers in this position*

*Must have a stable internet connection*

As a Customer Support Specialist, you will be responsible for working directly with HubSpot customers, across all product lines and all customer channels. You will partner with our customers to resolve issues and help them build familiarity with, and effectively use, a variety of tools within HubSpot. You will strive to deliver a human centered, helpful and consultative Support experience through creative problem-solving, thoughtful communication & tailored solution design that solves roadblocks and puts customers back on track to achieving their key business outcomes.

In this role, you will:

• Communicate with customers via  phone, live chat, and e-mail, to effectively resolve issues, adapting to fluctuations in the volume of incoming inquiries
• Apply troubleshooting frameworks to test, recreate, and investigate technical queries to remove barriers and help customers get back on track as quickly as possible. 
• Identify and diagnose software issues to fix and improve the product experience for our customers
• Utilize the full potential of internal resources and tools to learn and adapt to a growing product and a fast-changing industry.
• Apply business acumen in customer interactions to proactively identify opportunities to grow their business, through the usage of our software, and convert those opportunities into leads for Sales 
• Communicate thoughtful, empathetic, and complete resolutions tailored to each customer, working with customers with their overall HubSpot experience in mind that grow their businesses better. 
• Collaborate within HubSpot (with teams such as Customer Success and Product) to retain and grow customers on our platform
• Be a role model and a trusted advisor by showcasing HubSpot values and a customer centric approach in every customer interaction.
  

We are looking for people who:

• Are fluent in Portuguese, English & Spanish - *ADVANCED PORTUGUESE FLUENCY IS ABSOLUTELY REQUIRED as you will be supporting Portuguese-speaking customers in this position*.
• Are self-motivated, always curious, and consistently eager to learn, with a growth mindset
• Are performance oriented and demonstrate a strong customer first mentality by providing high quality service to a consistent number of customers daily
• Thrive in a dynamic and collaborative environment and are comfortable with change, ambiguity, working autonomously and using good judgment to make decisions that solve for the customer. 
• Are seeking to receive regular feedback and coaching to help you develop competencies relevant to make you successful in the role
• Are able to understand and utilize documented knowledge, as well as  utilize current and emerging technologies to provide best in class support.
• Are motivated by building technical skills, and acquiring in-depth knowledge about our product and related technical concepts
• Embody our HEART values and add to our company culture
• Work varied weekday shifts from 7:00 am to 8:00pm Colombian time, with possible weekends shifts. Overtime and holiday shifts are optional, and shift subject to change based on business need.

What onboarding/this job looks like:

• First 5 days: Get to know HubSpot as a company, working environment, and tool. Set up your accounts and learn all about your new workplace.
• 30 days: Learn the ins and outs of how the support team operates. Take practice and real customer cases, and sharpen the point on your troubleshooting. Get to know your teammates and team leads.
• 90 days: Deepen your expertise and learn about our various channels of communication.
• 180 days and beyond: You’re ready to fly on your own. You still have plenty of support but your independence will be shining.

Skills and Experience:

• Motivated by customer-facing interaction. You have a chance to talk to people who are very excited about working with HubSpot tools, and it can be very rewarding to team up with them.
• A curiosity for technical deep-diving and troubleshooting. We don’t always have the answers right away, so you need to enjoy discovering them!
• Solid communication and writing skills. We need to be quick, clear, concise, and friendly. We want to get our customers back to work in a jiffy, and have a good time doing it.
• Time management and organization. There are lots of moving parts and it is important to pay attention to the right ones at the right time.
• A desire to learn and grow. Constant change and growth are the only thing you can count on in this industry. This is exciting if you are open to it.
• An interest in, or understanding of, basic Internet and information technology. You don’t need to be a master of coding web applications, but the more you understand, the simpler it will be to determine outcomes for our customers. You’ll be using online tools all day long, so familiarity with Google Suite, JIRA, Chrome developer tools, and others would be nice to have, but not necessary. We’ll teach you all you need to know!

About Sezzle: 

With a mission to financially empower the next generation, Sezzle is revolutionizing the shopping experience beyond payments, blending cutting-edge tech with seamless, interest-free installment plans that make shopping smarter and more accessible. We’re not just transforming payments; we’re redefining how people discover, interact with, and purchase the things they love while driving real impact on merchant sales through increased conversions and higher order values. As we continue to shape the future of fintech and retail, we’re building an innovative, dynamic team passionate about creating more than just a transaction but a truly unique shopping journey. If you’re excited about pushing boundaries in tech and delivering a game-changing experience for consumers and merchants alike, come join us at Sezzle and help create the future of shopping! 

About the Role 

Sezzle is seeking a Product Marketing Operations Intern to help us understand our users; what they do, what they think, and what it means for how we grow. This role sits within the Product organization and works directly with the Head of Product Marketing. 

The focus of the internship is insight generation. You'll dig into behavioral data to understand how users discover and engage with Sezzle's features, analyze survey and qualitative feedback to understand why they behave the way they do, and monitor ongoing tests to help the team understand what's working. You'll also serve as a fresh set of eyes on our Gen Z audience, helping us stay connected to how 18–25-year-old shoppers think and what they expect from products like ours. 

This internship is ideal for someone who enjoys finding patterns in messy data, asking good questions, and turning what they learn into something a team can actually act on. You'll gain exposure to how product, marketing, and data teams collaborate while owning meaningful projects that drive real business outcomes. The best person in this role won't stop at the insight; they'll use what they've learned to recommend a next step, navigate the cross-functional complexity to get a test off the ground, and see it all the way through to results.

What You’ll Do 

Behavioral Data & Feature Insights 

• Analyze feature usage, adoption, and activation data to understand how users are engaging with Sezzle's product ecosystem 
• Identify patterns across user cohorts to surface where engagement is strong, where it drops off, and why 
• Pull insights from existing dashboards and reports to support growth strategy updates 
• Translate raw data into clear, concise summaries that Product and Marketing teams can act on 

Survey & Qualitative Research 

• Design and analyze in-app and external surveys to understand user motivations, friction points, and awareness gaps 
• Synthesize qualitative feedback from sources like NPS, in-app tools, and user interviews into recurring themes and opportunities 
• Help manage our Customer Advisory Board, a monthly forum with 18–25-year-old shoppers where we gather feedback on what we're building
• Bring a Gen Z perspective to research findings, flagging when messaging feels off or when competitors are doing something worth paying attention to 

Test Monitoring & Results Reporting 

• Serve as an ongoing monitor for live marketing and product tests, tracking what's running, what's being measured, and when results are ready 
• Summarize test results with a focus on engagement, feature behavior, and repeat usage 
• Maintain a running log of test learnings so the team has a reliable record of what's been tried and what's been learned 

Growth Strategy & Competitive Research 

• Assist in refreshing growth strategy documentation by validating data, insights, and live messaging 
• Partner with cross-functional teammates to confirm what is currently live and what has been learned 
• Conduct competitive, feature-by-feature research to understand how similar products are positioned, with attention to how they show up for younger audiences

Documentation & Insight Infrastructure 

• Create clear, reusable documentation that captures findings from data analysis, surveys, and test results 
• Organize and maintain insight references used across Product Marketing, MarComms, and Product teams 
• Help ensure internal materials accurately reflect current user sentiment and behavioral patterns 

Qualifications 

Required 

• Currently pursuing a degree in Marketing, Business, Product, Analytics, or a related field 
• Strong organizational and documentation skills 
• Comfortable working with ambiguity and turning loose direction into clear next steps 
• Ability to analyze basic datasets and identify patterns or themes 
• Strong written communication skills 

Nice to Have 

• Previous internship or coursework related to marketing, product, research, or operations 
• Familiarity with lifecycle marketing concepts, experimentation, or user journeys 
• Familiarity with AI tools. We use Claude heavily in this role, and general comfort with AI-assisted research, writing, and analysis is a plus 
• Interest in fintech, consumer apps, or e-commerce 
• You are 18–25 yourself, and bring a lived perspective on what it means to be a Gen Z consumer 

About You: 

• You have relentlessly high standards - many people may think your standards are unreasonably high. You are continually raising the bar and driving those around you to deliver great results. You make sure that defects do not get sent down the line and that problems are fixed so they stay fixed. 
• You’re not bound by convention - your success—and much of the fun—lies in developing new ways to do things
• You need action - speed matters in business. Many decisions and actions are reversible and do not need extensive study. We value calculated risk-taking. 
• You earn trust - you listen attentively, speak candidly, and treat others respectfully. 
• You have backbone; disagree, then commit - you can respectfully challenge decisions when you disagree, even when doing so is uncomfortable or exhausting. You have conviction and are tenacious. You do not compromise for the sake of social cohesion. Once a decision is determined, you commit wholly. 

● You deliver results - you focus on the key inputs and deliver them with the right quality and in a timely fashion. Despite setbacks, you rise to the occasion and never settle.

Compensation: The salary for the Product Marketing Operations Intern is 700 USD monthly gross. 

#Li-remote #Full-time