Shopmonkey's vision is to help every shop thrive by equipping them with the tools they need to run and grow their business. Our cloud based all-in-one shop management software takes owners and technicians from quote to cashing out a satisfied customer. Our software has a modern and intuitive UI and our backend is powered by the latest technologies so our clients can focus on the things they do best. As a Senior ML Engineer at Shopmonkey, you will be a part of a globally distributed engineering team working closely with your product and design counterparts. You will have the chance to work on the frontier of ML modeling, data pipelines, MLOps, and agentic AI systems to meet real-world auto shop needs. Shopmonkey has the structured data, workflows, and operational maturity to deliver ML powered systems that are not only intelligent but trusted and useful. You’ll move fast to bring ML systems from discovery all the way through production, helping to shape the future of the automotive care experience. For any Bay area based candidates, this would be hybrid with 2-3 days/week office at our Morgan Hill, CA office for collaboration. 

What you will do:

• Design, build, and ship production-ready ML models across a range of problem spaces: regression, classification, clustering, ranking, and recommendation systems.
• Conduct end-to-end development of ML systems: data gathering, experimentation, feature engineering, model training, evaluation, deployment, and monitoring.
• Define and track model performance metrics, run A/B tests, and iterate based on real-world feedback.
• Help design and implement shared feature stores so that reusable features can serve multiple models consistently in both batch and real-time contexts.
• Work within a modern MLOps environment to ensure scalable and reliable deployment of models.
• Contribute to training infrastructure, model versioning, and CI/CD pipelines for ML workflows.
• Work closely with data scientists and data engineers to develop data driven solutions that are high impact for businesses.
• Translate complex ML workflows into digestible updates for cross-functional stakeholders.
• Contribute to backlog velocity by owning appropriate tickets and delivering high-impact work in a collaborative, fast-paced environment.
• Implement NLP and LLM-powered components for sentiment analysis, real-time conversation evaluation, and behavior optimization.
• Contribute to analytics and predictive features such as no-show prediction and sentiment dashboards.
• Help build and ship AI agents that help automate key auto-shop business processes.

We are looking for people who have:

• Minimum of 5+ years of industry experience in applied machine learning; advanced degrees (Master’s or PhD) may offset years of experience.
• Proven experience shipping models into production (not just proof-of-concepts or notebooks).
• Proficiency in Python; experience with ML frameworks like PyTorch or Tensorflow.
• Strong foundations in classical ML/DL. Including some of the following: regression, classification, clustering, ranking, feature engineering, model evaluation, and experimentation.
• Bachelor’s degree in a STEM field, or equivalent practical experience.
• Strong collaboration and communication skills—comfortable working with PMs, designers, engineers and other cross functional team members.

Nice to have:

Candidates should have some experience in one or more of the following areas.

• Understanding of MLOps principles: model versioning, orchestration, evaluation, monitoring, model serving, and CI/CD for ML. 
• Understanding of MLOps, and experience with modern tooling like MLFlow, DVC, Airflow, etc.
• Experience with LLMs and NLP frameworks (e.g., TensorFlow, Hugging Face, LangChain).
• Experience with/interest in LLM workflows and agentic workflows
• Cloud infrastructure experience, (e.g. GCP, AWS).
• Familiarity with vector databases (e.g. Pinecone, pgvector) and embedding-based retrieval or similarity search.
• Strong SQL skills for working with large-scale data.
• Experience designing or contributing to feature stores (e.g. Feast, VertexAI Feature Store, Tecton) for shared, reusable feature pipelines.

Bonus Points:

• Prior experience working at a high growth startup.
• Experience building consumer-facing agents in vertical SaaS, in the automotive industry (business or consumers).
• Background in data processing or real-time analytics.
• Experience with Snowflake or other large-scale data warehouse solutions.

In the United States, the range is typically a salary of $165,000 to $200,000 + bonus + equity + benefits. The range provided is Shopmonkey’s reasonable estimate of the base compensation for this role. The actual amount will be based on job-related and non-discriminatory factors such as location, experience, training, skills, and abilities. Consult with your Recruiter during the initial call to determine a more targeted range based on these job-related factors. In addition to this base compensation company stock options and benefits as outlined below are included.

Who we are:

Raft (https://TeamRaft.com) is a customer-obsessed non-traditional defense tech company dedicated to empowering U.S. military and government agencies with cutting-edge AI/ML and data solutions. We are a leader in autonomous data fusion and Agentic AI, with a purposeful focus on Distributed Data Systems, Platforms at Scale, and Complex Application Development. With headquarters in McLean, VA, our range of clients includes innovative federal and public agencies leveraging design thinking, cutting-edge tech stack, and cloud-native ecosystem. We build digital solutions that impact the lives of millions of Americans.

We’re looking for an experienced Principal ML Ops Engineer to support our customers and join our passionate team of high-impact problem solvers.

About the role:

Raft is building mission-critical AI and data platforms for the Department of Defense (DoD). Our systems ingest and process massive volumes of real-time data from hundreds of sensors and operational sources, transform that data into usable intelligence, and deliver it to operators through mission applications and common operational pictures that support time-sensitive decision-making.

Our platform operates at scale, processing billions of events per day with low-latency data pipelines and cloud-native infrastructure. As Raft expands its AI capabilities, we are investing in a more mature end-to-end machine learning platform to support model development, evaluation, deployment, monitoring, and lifecycle management across both cloud and constrained operational environments.

In this role, you will help design, deploy, and mature Raft’s ML platform and MLOps infrastructure. You will work across Kubernetes-based deployment environments, GPU-enabled infrastructure, model serving systems, CI/CD pipelines, and secure production operations to enable rapid and reliable delivery of machine learning capabilities. This role is ideal for someone who understands both the infrastructure needed to run ML systems in production and the practical needs of ML engineers building and deploying models.

What you’ll do:

• Design, build, and maintain secure, scalable MLOps infrastructure and deployment pipelines for production ML systems
• Help mature Raft’s internal ML platform and model lifecycle capabilities, including model packaging, registry/catalog workflows, deployment, monitoring, and operational support
• Deploy and manage machine learning workloads on Kubernetes, including GPU-enabled clusters
• Support model serving and inference infrastructure for a range of ML use cases, including traditional ML, computer vision, speech/audio, and LLM-based systems
• Build and maintain CI/CD workflows for ML services, model artifacts, and platform components
• Partner closely with ML engineers, software engineers, and product teams to move models from experimentation to reliable operational deployment
• Improve observability, reliability, security, and maintainability across ML infrastructure and services
• Help evaluate and standardize runtime patterns, serving frameworks, and deployment architectures for production ML workloads
• Contribute to infrastructure decisions across edge, on-prem, and cloud-hosted deployment environments
• Support compliance-driven deployment practices and secure software supply chain requirements in defense environments
• Get hands-on with customers at the most forward-leaning places in the Department of War

What we are looking for:

• 7+ years of relevant hands-on experience in software engineering, platform engineering, DevOps, MLOps, or related technical roles
• 5+ years of experience with Docker and Kubernetes in production environments
• 5+ years of experience supporting enterprise cloud infrastructure or applications in AWS, Azure, or similar environments
• Strong experience provisioning, operating, and troubleshooting Kubernetes clusters in production
• Experience building and maintaining machine learning platforms, infrastructure, or pipelines used by engineering or data science teams
• Practical experience deploying machine learning workloads on Kubernetes
• Experience managing clusters or workloads that use GPUs
• Strong understanding of Helm and Kubernetes deployment patterns
• Strong scripting or programming skills, preferably in Python
• Experience with modern software engineering practices including Git, CI/CD, DevOps, and Agile/Scrum workflows
• Strong troubleshooting, systems thinking, and communication skills
• Ability to work independently and collaboratively in a fast-moving environment
• Ability to obtain and maintain a Top Secret clearance
• Ability to obtain Security+ certification within the first 90 days of employment

Highly preferred:

• Experience with ML model serving and inference platforms such as Triton Inference Server, KServe, Ray Serve, vLLM, or similar technologies
• Experience with secure and compliant deployment practices in regulated or government environments
• Experience with Kubernetes-based ML platforms such as Kubeflow
• Familiarity with service mesh technologies such as Istio
• Experience provisioning and debugging complex CI/CD systems
• Experience with infrastructure as code tools such as Terraform
• Familiarity with software supply chain security, container hardening, vulnerability management, and runtime scanning
• Experience supporting ML systems across multiple deployment environments, including cloud, on-prem, and edge
• Background working with machine learning engineers on model training, evaluation, packaging, and release workflows
• Familiarity with storage and artifact systems used in ML platforms, such as S3-compatible object stores, registries, and metadata/catalog system

What success looks like:

• You help Raft stand up a more mature and repeatable ML platform for deploying and managing models in production
• ML engineers can move faster because deployment, serving, and platform workflows are clearer, more reliable, and easier to use
• Model deployments become more secure, observable, and supportable across real-world mission environments
• The organization gains stronger infrastructure for model lifecycle management, including deployment standards, runtime patterns, and platform ownership

Clearance Requirements:

• Ability to obtain and maintain a Top Secret clearance 

Work Type: 

• Remote in DMV; McLean, VA; Boston, MA; San Antonio, TX; Colorado Springs, CO; Tampa, FL; Honolulu, HI Locations ONLY
• May require up to 40% travel
  

Salary Range: $150,000.00 - $200,000.00

What we will offer you:

• Highly competitive salary
• Fully covered healthcare, dental, and vision coverage
• 401(k) and company match
• Take as you need PTO + 11 paid holidays
• Education & training benefits
• Annual budget for your tech/gadgets needs
• Monthly box of yummy snacks to eat while doing meaningful work
• Remote, hybrid, and flexible work options
• Team off-site in fun places!
• Generous Referral Bonuses
• And More!

Our Vision Statement: 

We bridge the gap between humans and data through radical transparency and our obsession with the mission. 

Our Customer Obsession: 

We will approach every deliverable like it's a product. We will adopt a customer-obsessed mentality. As we grow, and our footprint becomes larger, teams and employees will treat each other not only as teammates but customers. We must live the customer-obsessed mindset, always. This will help us scale and it will translate to the interactions that our Rafters have with their clients and other product teams that they integrate with. Our culture will enable our success and set us apart from other companies.

How do we get there? 

Public-sector modernization is critical for us to live in a better world. We, at Raft, want to innovate and solve complex problems. And, if we are successful, our generation and the ones that follow us will live in a delightful, efficient, and accessible world where out-of-box thinking, and collaboration is a norm. 

Raft’s core philosophy is Ubuntu: I Am, Because We are. We support our “nadi” by elevating the other Rafters. We work as a hyper collaborative team where each team member brings a unique perspective, adding value that did not exist before. People make Raft special. We celebrate each other and our cognitive and cultural diversity. We are devoted to our practice of innovation and collaboration. 

Who we are:

Raft (https://TeamRaft.com) is a customer-obsessed non-traditional defense tech company dedicated to empowering U.S. military and government agencies with cutting-edge AI/ML and data solutions. We are a leader in autonomous data fusion and Agentic AI, with a purposeful focus on Distributed Data Systems, Platforms at Scale, and Complex Application Development. With headquarters in McLean, VA, our range of clients includes innovative federal and public agencies leveraging design thinking, cutting-edge tech stack, and cloud-native ecosystem. We build digital solutions that impact the lives of millions of Americans.

We’re looking for an experienced Principal ML Ops Engineer to support our customers and join our passionate team of high-impact problem solvers.

About the role:

Raft is building mission-critical AI and data platforms for the Department of Defense (DoD). Our systems ingest and process massive volumes of real-time data from hundreds of sensors and operational sources, transform that data into usable intelligence, and deliver it to operators through mission applications and common operational pictures that support time-sensitive decision-making.

Our platform operates at scale, processing billions of events per day with low-latency data pipelines and cloud-native infrastructure. As Raft expands its AI capabilities, we are investing in a more mature end-to-end machine learning platform to support model development, evaluation, deployment, monitoring, and lifecycle management across both cloud and constrained operational environments.

In this role, you will help design, deploy, and mature Raft’s ML platform and MLOps infrastructure. You will work across Kubernetes-based deployment environments, GPU-enabled infrastructure, model serving systems, CI/CD pipelines, and secure production operations to enable rapid and reliable delivery of machine learning capabilities. This role is ideal for someone who understands both the infrastructure needed to run ML systems in production and the practical needs of ML engineers building and deploying models.

What you’ll do:

• Design, build, and maintain secure, scalable MLOps infrastructure and deployment pipelines for production ML systems
• Help mature Raft’s internal ML platform and model lifecycle capabilities, including model packaging, registry/catalog workflows, deployment, monitoring, and operational support
• Deploy and manage machine learning workloads on Kubernetes, including GPU-enabled clusters
• Support model serving and inference infrastructure for a range of ML use cases, including traditional ML, computer vision, speech/audio, and LLM-based systems
• Build and maintain CI/CD workflows for ML services, model artifacts, and platform components
• Partner closely with ML engineers, software engineers, and product teams to move models from experimentation to reliable operational deployment
• Improve observability, reliability, security, and maintainability across ML infrastructure and services
• Help evaluate and standardize runtime patterns, serving frameworks, and deployment architectures for production ML workloads
• Contribute to infrastructure decisions across edge, on-prem, and cloud-hosted deployment environments
• Support compliance-driven deployment practices and secure software supply chain requirements in defense environments
• Get hands-on with customers at the most forward-leaning places in the Department of War

What we are looking for:

• 7+ years of relevant hands-on experience in software engineering, platform engineering, DevOps, MLOps, or related technical roles
• 5+ years of experience with Docker and Kubernetes in production environments
• 5+ years of experience supporting enterprise cloud infrastructure or applications in AWS, Azure, or similar environments
• Strong experience provisioning, operating, and troubleshooting Kubernetes clusters in production
• Experience building and maintaining machine learning platforms, infrastructure, or pipelines used by engineering or data science teams
• Practical experience deploying machine learning workloads on Kubernetes
• Experience managing clusters or workloads that use GPUs
• Strong understanding of Helm and Kubernetes deployment patterns
• Strong scripting or programming skills, preferably in Python
• Experience with modern software engineering practices including Git, CI/CD, DevOps, and Agile/Scrum workflows
• Strong troubleshooting, systems thinking, and communication skills
• Ability to work independently and collaboratively in a fast-moving environment
• Ability to obtain and maintain a Top Secret clearance
• Ability to obtain Security+ certification within the first 90 days of employment

Highly preferred:

• Experience with ML model serving and inference platforms such as Triton Inference Server, KServe, Ray Serve, vLLM, or similar technologies
• Experience with secure and compliant deployment practices in regulated or government environments
• Experience with Kubernetes-based ML platforms such as Kubeflow
• Familiarity with service mesh technologies such as Istio
• Experience provisioning and debugging complex CI/CD systems
• Experience with infrastructure as code tools such as Terraform
• Familiarity with software supply chain security, container hardening, vulnerability management, and runtime scanning
• Experience supporting ML systems across multiple deployment environments, including cloud, on-prem, and edge
• Background working with machine learning engineers on model training, evaluation, packaging, and release workflows
• Familiarity with storage and artifact systems used in ML platforms, such as S3-compatible object stores, registries, and metadata/catalog system

What success looks like:

• You help Raft stand up a more mature and repeatable ML platform for deploying and managing models in production
• ML engineers can move faster because deployment, serving, and platform workflows are clearer, more reliable, and easier to use
• Model deployments become more secure, observable, and supportable across real-world mission environments
• The organization gains stronger infrastructure for model lifecycle management, including deployment standards, runtime patterns, and platform ownership

Clearance Requirements:

• Ability to obtain and maintain a Top Secret clearance 

Work Type: 

• Remote in DMV; McLean, VA; Boston, MA; San Antonio, TX; Colorado Springs, CO; Tampa, FL; Honolulu, HI Locations ONLY
• May require up to 40% travel
  

Salary Range: $150,000.00 - $200,000.00

What we will offer you:

• Highly competitive salary
• Fully covered healthcare, dental, and vision coverage
• 401(k) and company match
• Take as you need PTO + 11 paid holidays
• Education & training benefits
• Annual budget for your tech/gadgets needs
• Monthly box of yummy snacks to eat while doing meaningful work
• Remote, hybrid, and flexible work options
• Team off-site in fun places!
• Generous Referral Bonuses
• And More!

Our Vision Statement: 

We bridge the gap between humans and data through radical transparency and our obsession with the mission. 

Our Customer Obsession: 

We will approach every deliverable like it's a product. We will adopt a customer-obsessed mentality. As we grow, and our footprint becomes larger, teams and employees will treat each other not only as teammates but customers. We must live the customer-obsessed mindset, always. This will help us scale and it will translate to the interactions that our Rafters have with their clients and other product teams that they integrate with. Our culture will enable our success and set us apart from other companies.

How do we get there? 

Public-sector modernization is critical for us to live in a better world. We, at Raft, want to innovate and solve complex problems. And, if we are successful, our generation and the ones that follow us will live in a delightful, efficient, and accessible world where out-of-box thinking, and collaboration is a norm. 

Raft’s core philosophy is Ubuntu: I Am, Because We are. We support our “nadi” by elevating the other Rafters. We work as a hyper collaborative team where each team member brings a unique perspective, adding value that did not exist before. People make Raft special. We celebrate each other and our cognitive and cultural diversity. We are devoted to our practice of innovation and collaboration. 

Who we are:

Raft (https://TeamRaft.com) is a customer-obsessed non-traditional defense tech company dedicated to empowering U.S. military and government agencies with cutting-edge AI/ML and data solutions. We are a leader in autonomous data fusion and Agentic AI, with a purposeful focus on Distributed Data Systems, Platforms at Scale, and Complex Application Development. With headquarters in McLean, VA, our range of clients includes innovative federal and public agencies leveraging design thinking, cutting-edge tech stack, and cloud-native ecosystem. We build digital solutions that impact the lives of millions of Americans.

We’re looking for an experienced Principal ML Ops Engineer to support our customers and join our passionate team of high-impact problem solvers.

About the role:

Raft is building mission-critical AI and data platforms for the Department of Defense (DoD). Our systems ingest and process massive volumes of real-time data from hundreds of sensors and operational sources, transform that data into usable intelligence, and deliver it to operators through mission applications and common operational pictures that support time-sensitive decision-making.

Our platform operates at scale, processing billions of events per day with low-latency data pipelines and cloud-native infrastructure. As Raft expands its AI capabilities, we are investing in a more mature end-to-end machine learning platform to support model development, evaluation, deployment, monitoring, and lifecycle management across both cloud and constrained operational environments.

In this role, you will help design, deploy, and mature Raft’s ML platform and MLOps infrastructure. You will work across Kubernetes-based deployment environments, GPU-enabled infrastructure, model serving systems, CI/CD pipelines, and secure production operations to enable rapid and reliable delivery of machine learning capabilities. This role is ideal for someone who understands both the infrastructure needed to run ML systems in production and the practical needs of ML engineers building and deploying models.

What you’ll do:

• Design, build, and maintain secure, scalable MLOps infrastructure and deployment pipelines for production ML systems
• Help mature Raft’s internal ML platform and model lifecycle capabilities, including model packaging, registry/catalog workflows, deployment, monitoring, and operational support
• Deploy and manage machine learning workloads on Kubernetes, including GPU-enabled clusters
• Support model serving and inference infrastructure for a range of ML use cases, including traditional ML, computer vision, speech/audio, and LLM-based systems
• Build and maintain CI/CD workflows for ML services, model artifacts, and platform components
• Partner closely with ML engineers, software engineers, and product teams to move models from experimentation to reliable operational deployment
• Improve observability, reliability, security, and maintainability across ML infrastructure and services
• Help evaluate and standardize runtime patterns, serving frameworks, and deployment architectures for production ML workloads
• Contribute to infrastructure decisions across edge, on-prem, and cloud-hosted deployment environments
• Support compliance-driven deployment practices and secure software supply chain requirements in defense environments
• Get hands-on with customers at the most forward-leaning places in the Department of War

What we are looking for:

• 7+ years of relevant hands-on experience in software engineering, platform engineering, DevOps, MLOps, or related technical roles
• 5+ years of experience with Docker and Kubernetes in production environments
• 5+ years of experience supporting enterprise cloud infrastructure or applications in AWS, Azure, or similar environments
• Strong experience provisioning, operating, and troubleshooting Kubernetes clusters in production
• Experience building and maintaining machine learning platforms, infrastructure, or pipelines used by engineering or data science teams
• Practical experience deploying machine learning workloads on Kubernetes
• Experience managing clusters or workloads that use GPUs
• Strong understanding of Helm and Kubernetes deployment patterns
• Strong scripting or programming skills, preferably in Python
• Experience with modern software engineering practices including Git, CI/CD, DevOps, and Agile/Scrum workflows
• Strong troubleshooting, systems thinking, and communication skills
• Ability to work independently and collaboratively in a fast-moving environment
• Ability to obtain and maintain a Top Secret clearance
• Ability to obtain Security+ certification within the first 90 days of employment

Highly preferred:

• Experience with ML model serving and inference platforms such as Triton Inference Server, KServe, Ray Serve, vLLM, or similar technologies
• Experience with secure and compliant deployment practices in regulated or government environments
• Experience with Kubernetes-based ML platforms such as Kubeflow
• Familiarity with service mesh technologies such as Istio
• Experience provisioning and debugging complex CI/CD systems
• Experience with infrastructure as code tools such as Terraform
• Familiarity with software supply chain security, container hardening, vulnerability management, and runtime scanning
• Experience supporting ML systems across multiple deployment environments, including cloud, on-prem, and edge
• Background working with machine learning engineers on model training, evaluation, packaging, and release workflows
• Familiarity with storage and artifact systems used in ML platforms, such as S3-compatible object stores, registries, and metadata/catalog system

What success looks like:

• You help Raft stand up a more mature and repeatable ML platform for deploying and managing models in production
• ML engineers can move faster because deployment, serving, and platform workflows are clearer, more reliable, and easier to use
• Model deployments become more secure, observable, and supportable across real-world mission environments
• The organization gains stronger infrastructure for model lifecycle management, including deployment standards, runtime patterns, and platform ownership

Clearance Requirements:

• Ability to obtain and maintain a Top Secret clearance 

Work Type: 

• Remote in DMV; McLean, VA; Boston, MA; San Antonio, TX; Colorado Springs, CO; Tampa, FL; Honolulu, HI Locations ONLY
• May require up to 40% travel
  

Salary Range: $150,000.00 - $200,000.00

What we will offer you:

• Highly competitive salary
• Fully covered healthcare, dental, and vision coverage
• 401(k) and company match
• Take as you need PTO + 11 paid holidays
• Education & training benefits
• Annual budget for your tech/gadgets needs
• Monthly box of yummy snacks to eat while doing meaningful work
• Remote, hybrid, and flexible work options
• Team off-site in fun places!
• Generous Referral Bonuses
• And More!

Our Vision Statement: 

We bridge the gap between humans and data through radical transparency and our obsession with the mission. 

Our Customer Obsession: 

We will approach every deliverable like it's a product. We will adopt a customer-obsessed mentality. As we grow, and our footprint becomes larger, teams and employees will treat each other not only as teammates but customers. We must live the customer-obsessed mindset, always. This will help us scale and it will translate to the interactions that our Rafters have with their clients and other product teams that they integrate with. Our culture will enable our success and set us apart from other companies.

How do we get there? 

Public-sector modernization is critical for us to live in a better world. We, at Raft, want to innovate and solve complex problems. And, if we are successful, our generation and the ones that follow us will live in a delightful, efficient, and accessible world where out-of-box thinking, and collaboration is a norm. 

Raft’s core philosophy is Ubuntu: I Am, Because We are. We support our “nadi” by elevating the other Rafters. We work as a hyper collaborative team where each team member brings a unique perspective, adding value that did not exist before. People make Raft special. We celebrate each other and our cognitive and cultural diversity. We are devoted to our practice of innovation and collaboration. 

Who we are:  

We're transforming one of the world’s oldest industries with cutting-edge technology and an innovative approach. Backed by top-tier investors and recognized by Time as one of the "best Inventions of 2024" and Fast Company as one of 2024's "Next Big Things in Tech", Electra is scaling rapidly and we're looking for bold, driven individuals to help us reshape the future of iron production. If you're ready to make a real impact in a company that's redefining heavy industry for a cleaner, smarter world, we want to hear from you.

What you will do:  

Electra is seeking a Principal Data Scientist to join our Product team and elevate how we use data to guide product decisions, accelerate learning, and improve system performance and reliability. This role will partner closely with Test Engineering and Reliability Engineering while engaging lab-wide stakeholders across Process, Manufacturing, Quality, R&D, and Operations to build data products, models, and analytical frameworks that scale. 

Responsibilities include:

• Own and evolve Electra’s product data science strategy in partnership with Product leadership, Test, and Reliability teams
• Develop analytical frameworks that connect lab results → product performance → reliability outcomes, enabling informed tradeoffs and faster iteration 
• Establish metrics and leading indicators for product health (e.g., performance, degradation, failure modes, yield, stability) and drive adoption across teams
• Build and deploy advanced models for reliability and product behavior, including (as applicable): Survival analysis / Weibull, degradation modeling, and lifetime prediction 
• Anomaly detection and early warning systems for test stand and product performance drift 
• Causal inference / quasi-experimental methods to understand drivers of failure and performance changes 
• Translate model outputs into clear, decision-ready recommendations for technical and business stakeholders. 
• Partner with Test Engineering to improve test plans, sampling strategy, and experiment design (DOE) to maximize learning per test hour and reduce cycle time. 
• Define and promote standards for data quality, instrumentation signals, metadata capture, and repeatable analysis so results are interpretable and comparable across runs. 
• Collaborate with Reliability Engineering to strengthen failure mode analytics, root cause investigations, and reliability growth tracking. 
• Create scalable analytics tools and “data products” (dashboards, pipelines, notebooks, model services) used by stakeholders across the lab. 

What we need you to bring to the team:   

• Bachelor’s degree in computer science, statistics, engineering, or related fields 
• 15+ years of experience in applied data science for complex engineered systems, with focus on reliability modeling, test and experimental data 
• Proven track record delivering high‑impact data science solutions in product development, reliability, test engineering, or other complex physical systems (e.g., energy, manufacturing, industrial, hardware, chemicals/materials)
• Strong expertise in statistical modeling and machine learning, with depth in areas such as reliability statistics (Weibull, survival analysis), degradation and lifetime modeling, time‑series analysis, anomaly detection, and signal processing
• Advanced software and data skills, including Python and SQL, with experience building reproducible analytics workflows (version control, testing, documentation) and clear data visualizations and dashboards for technical and business audiences
• Familiarity with deploying analytics at scale (e.g., batch scoring, APIs, MLOps patterns) and translating analytical outputs into reusable tools and data products
• Demonstrated ability to drive high‑confidence decisions from imperfect or limited data, using sound assumptions, sensitivity analysis, and engineering judgment degradation analysis, and translating analytical insights into product and business decisions
• Exceptional stakeholder management skills with the ability to align diverse teams, drive adoption, and influence without authority
• Strong communication skills (written and verbal) with the ability to explain sophisticated methods and results to non-experts 
• Comfort operating in a fast-moving environment with shifting requirements, balancing near-term deliverables with long-term strategy 
• Experience working with sensor-heavy systems, industrial test stands, or manufacturing data at scale 

Compensation:   

CSQ127R318

As a Big Data Solutions Architect (Resident Solutions Architect) in our Professional Services team you will work with clients on short to medium term customer engagements on their big data challenges using the Databricks platform. You will provide data engineering, data science, and cloud technology projects which require integrating with client systems, training, and other technical tasks to help customers to get most value out of their data. RSAs are billable and know how to complete projects according to specification with excellent customer service. You will report to the regional Manager/Lead.

The impact you will have:

• You will work on a variety of impactful customer technical projects which may include designing and building reference architectures, creating how-to's and productionalizing customer use cases
• Work with engagement managers to scope variety of  professional services work with input from the customer
• Guide strategic customers as they implement transformational big data projects, 3rd party migrations, including end-to-end design, build and deployment of industry-leading big data and AI applications
• Consult on architecture and design; bootstrap or implement customer projects which leads to a customers' successful understanding, evaluation and adoption of Databricks.
• Provide an escalated level of support for customer operational issues.
• You will work with the Databricks technical team, Project Manager, Architect and Customer team to ensure the technical components of the engagement are delivered to meet customer's needs.
• Work with Engineering and Databricks Customer Support to provide product and implementation feedback and to guide rapid resolution for engagement specific product and support issues.

What we look for:

• 6+ years experience in data engineering, data platforms & analytics
• Comfortable writing code in either Python or Scala
• Working knowledge of two or more common Cloud ecosystems (AWS, Azure, GCP) with expertise in at least one
• Deep experience with distributed computing with Apache Spark™ and knowledge of Spark runtime internals
• Familiarity with CI/CD for production deployments
• Working knowledge of MLOps 
• Design and deployment of performant end-to-end data architectures
• Experience with technical project delivery - managing scope and timelines.
• Documentation and white-boarding skills.
• Experience working with clients and managing conflicts.
• Build skills in technical areas which support the deployment and integration of Databricks-based solutions to complete customer projects.
• Travel to customers 20% of the time
• Databricks Certification