Get to Know our Team 

Agoda’s Customer Support Team understands that travel can be an ever-changing environment. That is why we provide in-person, real-time help around the clock and in 38 languages. No matter the issue, we present the best of Agoda’s values to each and every customer with multiple support channels and a strong desire to serve. 

Certainly doing more than answering phone calls or replying to emails, our specialists actively look for ways to improve our customer’s experience. We quickly adapt to challenges by collaborating with other teams and experimenting on everything we can. This has allowed us to develop new and effective products that produce meaningful results and continue to drive Agoda’s business performance.    

Our Customer Support Team serves a daily role in contributing to a core strength and service of Agoda with a clear vision and a focus on efficient and satisfying customer support.  

The Opportunity: 

Are you passionate about travel and about people? Do you enjoy interacting with people as well as utilizing technology? 

We are looking for a talented, energetic, result-oriented person who loves working in a fast-paced, multinational environment. As a Contact Center Team Manager based in Foshan, you will support both determined business objectives (KPIs) as well as act as a motivator and decision maker to ensure that the group is working efficiently and in unity.  

In this position, you will work closely with the operations management team and other departments within Agoda Customer Experience Group (CEG) to support our contact center. The team manager  will provide direction, instructions and guidance to the  contact center agents to achieve their targets by understanding their team members’ strengths, weaknesses and motivations. 

The position requires you to provide extensive coaching to our contact center agents as well as provide valuable input on processes to our operations team. 

You will also be expected to contribute ideas for continuous organizational and employee skill development including at the global level impacting our international contact center network. 

In this role, you'll get to:  

• Lead a team of at least 15 contact center agents in an inbound contact center set up.  

• Continuously monitor the traffic & highlight discrepancies and support and take required action as needed to ensure that service levels are met  

• Provide constructive feedback - coach, mentor, motivate and evaluate the performance of the team on a regular basis.  

• Identify performance gaps, formulate action plans to address identified gaps, implement and monitor action plans to ensure success.  

• Ensure the proper and effective implementation of new and existing customer service structures & procedures  

• Understand & analyze multi channel traffic reports, proactively make suggestions for improvement  

• Monitor team attendance, document infractions and implement corrective action  

• Assist with planning/organizing the proper coverage & align staffing  

• Supervise the quality assurance process and related training of staff members to ensure quality customer service.  

• Participate in recruitment activities (screening, interviewing)  

• Act as a backup of Operations Manager, if needed  

What You'll Need to Succeed: 

• At least 2 years of people management experience in a contact center environment. 
• Excellent English & Chinese (Mandarin) communication skills (verbal & written).  
• Willingness to work on 24/7 rotating shifts as per business requirements including on public holidays, and weekends as applicable.
• Proven track record in evaluating, analyzing, implementing, leading, and monitoring processes to enhance contact center efficiency and staff performance. 
• Strong interpersonal skills and abilities in building partnerships with other departments and interacting with diverse individuals. 
• Ability to handle multiple projects and effectively manage timelines. 
• Experience in hiring, training, coaching and people management practices 
• Proficiency in Microsoft products including Word, Excel and PowerPoint 
• Experience in managing stakeholder is a plus
• Experience in managing remote teams is an advantage 

 What we offer:  

• A highly diverse, multicultural work environment.  

• Flexible Hybrid Work Model (with a one-time WFH allowance).   

• A compensation package, including benefits and performance-linked bonus, that is competitive for the role and aligned with country and industry standards. 

• Agoda staff discount on bookings 

• Career development opportunities 

• Supplemental medical & life insurance 

• Employee well-being programs 

Scopely is looking for a Client Engineer to join an unannounced title based in our Shanghai office (5 days in the office).

At Scopely, we care deeply about what we do and want to inspire play, every day - whether in our work environments alongside our talented colleagues, or through our deep connections with our communities of players. We are a global team of game lovers who are developing, publishing and innovating the mobile games industry, connecting millions of people around the world daily. 

We are in the early stages of development on an ambitious mobile game in China, and we’re assembling a team of passionate game makers to craft unforgettable characters and immersive adventures that players will love.

What You Will Do

We are looking for a Client Engineer to help build the next generation of our games. You will work with a team of passionate engineers while developing core systems and features that power large-scale, real-time experiences for our unannounced game title. You’ll work on complex technical challenges involving real-time interaction, large-scale systems, and a persistent shared world used by tens of millions of players.

• Develop, and maintain key client-side components that enable rich, scalable game experiences.
• Partner closely with server, product, design, and other cross-functional teams to ensure technical alignment and product quality.
• Apply engineering best practices, including code reviews, unit testing, load testing, and performance optimization.
• Troubleshoot complex issues across mobile platforms to ensure stability and uptime for live systems.
• Participate in regular in-person meetings and collaboration sessions (role requires 5 days/week in office).

What We're Looking For

• Experience developing commercial games in Unity, C#
• Experience with at least one of the following: 
• Mobile native coding (Java/Kotlin for Android, ObjC/Swift for iOS, C/C++ for native)
• Network programming, cloud computing and server debugging
• Graphics programming for 3D games
• Familiar with Git, Bash and Gradle
• Strong problem solving and communication skills
• Professional proficiency in both Mandarin and English
• BS / MS in Computer Science or Software Engineering or equivalent

Bonus Points 

• Experience with profiling and optimization for mobile
• Experience with developing productivity tools and creating efficient procedures
• Rich experience in playing mobile games and console games
• Experience leading a team: task breakdown&scoping, code reviews, mentoring junior devs, prototyping, etc.
• Excellent verbal English communication

At Scopely, we create games for everyone - and want to ensure that the people behind our games reflect that!   We are committed to creating a diverse, supportive work environment where everyone is treated with respect. We are committed to providing equal employment opportunities and welcome individuals from all backgrounds to join us & embrace the adventure!

The opportunity
Unity is at the forefront of mobile advertising technology, helping developers and advertisers create thriving ecosystems through our innovative User Acquisition (UA) and monetization solutions. As a Senior Client Partner on the Unity Ads team, you'll manage relationships with top advertisers in the Greater China region, helping them achieve their UA marketing goals and optimize their advertising performance as well as publishers revenue. You'll act as the main point of contact for 360 client management utilizing our suite of solutions, including UnityAds, Offerwall and Unity Levelplay.

This is an exciting role for someone passionate about gaming, mobile advertising, strategy, and relationship-building. You’ll play a key part in managing client needs while contributing to Unity’s regional growth targets in mobile monetization and performance UA advertising.

What you'll be doing

• Manage and grow a portfolio of gaming advertisers, acting as their main point of contact to drive campaign performance and deliver on revenue goals.
• Identify opportunities to upsell and cross-sell Unity’s UA/Monetization solutions across platforms, while proactively addressing client needs and campaign challenges.
• Partner with internal teams (Product, Performance, Technical Support, Legal, Finance) to ensure smooth execution and delivery of advertiser goals.
• Prepare and lead Quarterly Business Reviews (QBRs), providing strategic insights and performance recommendations.
• Represent Unity at key industry events and client meetings to deepen relationships and position Unity as a UA and monetization leader.

What we're looking for

• Hands-on experience in mobile advertising, particularly in user acquisition or monetization.
• A proven track record in Account Management, Business Development, or Sales, with measurable revenue success.
• Strong analytical and data interpretation skills to drive optimization strategies.
• Great communication and collaboration skills, comfortable working across teams and managing multiple stakeholders.
• Solid presentation skills and confidence in leading performance reviews with clients.

Additional information

• Relocation support is not available for this position
• Work visa/immigration sponsorship is not available for this position

Benefits
At Unity, we want our team members to thrive. We offer a wide range of benefits designed to support well-being and work-life balance.

Please note: Benefits eligibility, specific offerings, and coverage vary based on the country and employment status.

While specific benefits vary, here are some of the ways we strive to take care of our eligible team members globally: Comprehensive health, life, and disability insurance | Commute subsidy | Employee stock ownership | Competitive retirement/pension plans | Generous vacation and personal days | Support for new parents through leave and family-care programs | Office food snacks | Mental Health and Wellbeing programs and support | Employee Resource Groups | Global Employee Assistance Program | Training and development programs | Volunteering and donation matching program

Life at Unity
Unity [NYSE: U] is the world’s leading game engine, powering play for more than 3 billion consumers each month. The top mobile games in the world, the most played PC indie titles, the most innovative console games, and virtually all of the top XR and Web Games are developed, deployed, and grown in Unity. Unity also enables teams across industries like automotive, manufacturing, and healthcare to design, simulate, and collaborate in 3D — closing the gap between ideas and reality. For more information, please visit www.unity.com.

Unity is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. Therefore, we provide employment opportunities without regard to age, race, color, ancestry, national origin, disability, gender, or any other protected status in accordance with applicable law. If you have a disability that means there are preparations or accommodations we can make to help ensure you have a comfortable and positive interview experience, please fill out this form to let us know.

This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English.

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Unity does not accept unsolicited headhunter and agency resumes. Unity will not pay fees to any third-party agency or company that does not have a signed agreement with Unity.

Your privacy is important to us. Please take a moment to review our Prospect and Applicant Privacy Policies. Should you have any concerns about your privacy, please contact us at DPO@unity.com.

#SEN #LI-NV1

The opportunity
The Head of Strategic Sales will be the driving force behind the adoption and growth of our Offerwall (OW) solution among China’s top-tier app publishers and game developers. You will lead the strategy and GTM, helping partners transform their user engagement into a high-yield revenue stream. This role requires a sophisticated consultant who understands the delicate balance between user experience (UX) and monetization in the unique Chinese mobile ecosystem.

What you'll be doing

• Hunt and Navigate the C-Suite: You will lead the charge in opening doors and building deep, strategic alliances with CEOs and Heads of Monetization at China's top publishers, aligning our roadmap with their long-term LTV goals.
• Bridge the Market-Product Gap: Act as the primary liaison between the market and Global Product teams, translating local cultural trends and "reward preferences" into scalable, high-impact features.
• Master Tech-Business Fluency: You'll seamlessly pivot between deep-dive technical discussions with engineers (SDKs, APIs) and high-stakes financial pitches to executives (ARPU, eCPM, Fill Rates).
• Architect Seasonal Dominance: Proactively design and execute "Currency Sales" and high-velocity campaigns during China’s most critical commercial windows, such as Golden Week and the New Year.
• Drive Commercial Excellence: Take full ownership of the revenue targets, moving beyond "maintenance mode" to relentlessly identify and close new opportunities for expansion and optimization.

What we're looking for

• Executive-Level Business Development
• Ad-Tech & Rewards/Offerwall Monetization Expertise
• Bilingual Communication Mastery
• Strategic Revenue Architecture
• Commercial revenue targets Ownership
• B.A, M.BA, BSc

Additional information

• Relocation support is not available for this position
• Work visa/immigration sponsorship is not available for this position

Benefits
At Unity, we want our team members to thrive. We offer a wide range of benefits designed to support well-being and work-life balance.

Please note: Benefits eligibility, specific offerings, and coverage vary based on the country and employment status.

While specific benefits vary, here are some of the ways we strive to take care of our eligible team members globally: Comprehensive health, life, and disability insurance | Commute subsidy | Employee stock ownership | Competitive retirement/pension plans | Generous vacation and personal days | Support for new parents through leave and family-care programs | Office food snacks | Mental Health and Wellbeing programs and support | Employee Resource Groups | Global Employee Assistance Program | Training and development programs | Volunteering and donation matching program

Life at Unity
Unity [NYSE: U] is the world’s leading game engine, powering play for more than 3 billion consumers each month. The top mobile games in the world, the most played PC indie titles, the most innovative console games, and virtually all of the top XR and Web Games are developed, deployed, and grown in Unity. Unity also enables teams across industries like automotive, manufacturing, and healthcare to design, simulate, and collaborate in 3D — closing the gap between ideas and reality. For more information, please visit www.unity.com.

Unity is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. Therefore, we provide employment opportunities without regard to age, race, color, ancestry, national origin, disability, gender, or any other protected status in accordance with applicable law. If you have a disability that means there are preparations or accommodations we can make to help ensure you have a comfortable and positive interview experience, please fill out this form to let us know.

This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English.

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Unity does not accept unsolicited headhunter and agency resumes. Unity will not pay fees to any third-party agency or company that does not have a signed agreement with Unity.

Your privacy is important to us. Please take a moment to review our Prospect and Applicant Privacy Policies. Should you have any concerns about your privacy, please contact us at DPO@unity.com.

#DIR #LI-NV1

职位概述

作为 3D 动作设计师（Contractor），你将加入我们的美术团队，负责为游戏角色、生物或道具制作高质量的关键帧动画（Keyframe Animation）。
我们需要一位执行力强、基本功扎实的动画师。你不需要负责复杂的动捕数据清洗或底层的动画系统搭建，但你需要能独立承担一个角色或模块的动画量产工作，确保动画在引擎中表现流畅，并符合项目的艺术风格与玩法需求。

你将与玩法策划、技术美术紧密合作，通过动画赋予角色生命力，为玩家提供极致的打击感与操作反馈。

核心职责

• 高质量动画制作： 根据需求文档和分镜，使用 Maya 制作高质量的 3D 角色动画（包括但不限于：待机、移动、战斗技能、受击、死亡等）。
• 风格化表现： 深刻理解并还原项目的艺术风格（例如：美式卡通、强打击感、夸张变形等），确保动作设计符合角色性格（Acting）。
• 引擎集成与调试： 将动画资源导入游戏引擎（如 Unreal/Unity 或自研引擎），配置动画混合树（Blend Trees）、状态机（State Machines）基础设置，并能够在引擎内预览和验收效果。
• 玩法手感打磨： 与玩法策划紧密配合，通过调整动画的节奏（Timing/Spacing）和帧数，优化游戏的操作手感和响应速度（Gameplay Feel）。
• Bug修复与优化： 负责维护和修复现有动画资源中的穿插、滑步、抖动等问题，确保交付资源的稳定性。

任职要求

• 经验要求： 3年以上游戏行业 3D 动画制作经验，至少参与过一款完整的游戏项目开发。
• 专业技能：
• 精通 Autodesk Maya 的动画模块。
• 深刻理解动画 12项基本法则（如挤压拉伸、预备动作、跟随动作等），尤其是在人体力学（Body Mechanics）和重量感表现上有扎实功底。
• 擅长 纯手K（Keyframe） 动画制作，能够处理风格化（Stylized）的角色动态。
• 沟通与协作：
• 具备良好的沟通能力，能够准确理解反馈意见并快速迭代。
• 能够主动与上下游（策划/模型/特效）对齐需求，预判潜在的制作风险。
• 作品集： 必须提供 Demo Reel，展示涵盖肢体运动、战斗动作和表演片段的高质量作品。

加分项 

• 引擎经验： 熟悉 Unreal Engine 或 Unity 的动画蓝图/系统。
• 技术理解： 了解基础的绑定（Rigging）知识，能进行简单的蒙皮（Skinning）修复或给 TA 提供有效的绑定反馈。
• 多风格适应： 既能驾驭写实风格，也能处理夸张卡通风格。

用工性质：与专业人事服务公司FESCO Adecco签订劳动合同.

The opportunity
We are currently searching for an experienced Senior Sales Account Executive to join our CN Sales team, focusing on mobile advertising.

In this role, you will be responsible for defining and delivering sales strategies as we expand our business with major industry clients in both the gaming and non-gaming sectors.

Reporting to the Lead of Account Executive within the Unity Grow CN Sales team, you will work both autonomously and in close collaboration with key internal and external contributors to successfully implement these strategies.

What you'll be doing

• Prospect, qualify, negotiate, and close revenue-generating partnerships;
• Generate strategic plans to penetrate new verticals and obtain new clients;
• Work cross-functionally to articulate and develop new partnership opportunities, aligned with both advertiser, publisher and company objectives;
• Identify market trends and understand client business goals to help determine ideal solutions and new products;
• Work collaboratively with an international team to drive revenue growth with new and existing customers.

What we're looking for

• Field-based resource especially in gaming and non-gaming apps for global market;
• Experience in gaming industry or mobile ads;
• Capability to work with cross teams and push forward internal communication;
• Ability to speak and write in English and Mandarin fluently;
• Bachelor degree or above.

You might also have

• Expertise in strategic selling structures, pipeline management, forecasting, and account planning;
• Ability to prioritize multiple objectives in a fast paced environment;
• Consistent track record to structure, develop and complete strategic agreements.

Additional information

• Relocation support is not available for this position
• Work visa/immigration sponsorship is not available for this position

Life at Unity

Unity [NYSE: U] is the world’s leading game engine, powering play for more than 3 billion consumers each month. The top mobile games in the world, the most played PC indie titles, the most innovative console games, and virtually all of the top XR and Web Games are developed, deployed, and grown in Unity. Unity also enables teams across industries like automotive, manufacturing, and healthcare to design, simulate, and collaborate in 3D — closing the gap between ideas and reality. For more information, please visit www.unity.com.

Unity is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. Therefore, we provide employment opportunities without regard to age, race, color, ancestry, national origin, disability, gender, or any other protected status in accordance with applicable law. If you have a disability that means there are preparations or accommodations we can make to help ensure you have a comfortable and positive interview experience, please fill out this form to let us know.

This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English.

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Unity does not accept unsolicited headhunter and agency resumes. Unity will not pay fees to any third-party agency or company that does not have a signed agreement with Unity.

Your privacy is important to us. Please take a moment to review our Prospect and Applicant Privacy Policies. Should you have any concerns about your privacy, please contact us at DPO@unity.com.

#SEN #LI-NV1

The opportunity
The APAC Growth Partner is a strategic role driving revenue growth by partnering with mobile developers across APAC. The role manages key advertiser and developer accounts, advises on monetization and user acquisition strategies using performance insights, collaborates with Product and Engineering as the voice of the local market, and executes localized go-to-market strategies tailored to Korean developers and regional ad-buying behaviors.

What you'll be doing

• Strategic Account Stewardship: Lead the end-to-end management of a diverse portfolio of developers and advertisers in Korea and Greater China (SMB market), serving as their dedicated growth consultant to optimize revenue and platform performance.
• Data-Driven Growth Consulting: Analyze complex performance metrics to provide actionable insights, helping clients master the latest ad-tech tools (like Meta’s Andromeda or iOS AMM) to maximize their ROI and scale.
• Charket-Powered Social Strategy: Take the lead in building and scaling our local social media service accounts using Charket. You will leverage this integration to provide seamless, data-driven customer service and engagement within the WeChat ecosystem, ensuring a personalized experience for our developer community.
• Digital Thought Leadership: Design and host regular localized Webinars to share industry trends and best practices, effectively educating the market and strengthening your position as a trusted APAC industry expert.
• Cross-Functional Market Advocacy: Act as the strategic bridge between your clients and our global Product teams, translating local market feedback into product enhancements that keep us at the forefront of the APAC mobile ecosystem.

What we're looking for

• Integrated Data & CRM Operations: Proficiency in the end-to-end growth stack—using Imply for real-time traffic analysis, Looker for performance visualization, and Salesforce to manage day to day operations.
• Dual-Sided Portfolio Management: Proven capability to manage both User Acquisition (UA) and Monetization workstreams, balancing aggressive growth spend with sustainable revenue generation (LTV/ARPU).
• Segmented Account Strategy: Demonstrated ability to manage a hybrid portfolio, providing high-touch strategic management for VIP Accounts while implementing scalable, automated growth systems for large-scale Long-tail account clusters.
• Tri-Departmental Orchestration: Expert at driving alignment between Business, Product, and Marketing teams to synchronize commercial targets with product roadmaps and multi-channel marketing execution.
• Expertise in driving localized operations within the APAC region, with the ability to design and implement differentiated customer management and growth strategies tailored to specific market dynamics, cultural nuances, and regional client needs.
• Languages: Fluent in Chinese, Korean, and English.

You might also have

• CJK Social Media Expertise: Hands-on experience managing and optimizing mainstream social platforms across China, Japan, and Korea (e.g., WeChat/Red, LINE, KakaoTalk, or X/Twitter) to do customer support.
• AI-Driven Social Operations: Familiarity with AI tools for content generation (AIGC), multi-language localization, and social listening to manage and scale accounts across diverse APAC platforms efficiently.

Additional information

• Relocation support is not available for this position
• Work visa/immigration sponsorship is not available for this position

Benefits
At Unity, we want our team members to thrive. We offer a wide range of benefits designed to support well-being and work-life balance.

Please note: Benefits eligibility, specific offerings, and coverage vary based on the country and employment status.

While specific benefits vary, here are some of the ways we strive to take care of our eligible team members globally: Comprehensive health, life, and disability insurance | Commute subsidy | Employee stock ownership | Competitive retirement/pension plans | Generous vacation and personal days | Support for new parents through leave and family-care programs | Office food snacks | Mental Health and Wellbeing programs and support | Employee Resource Groups | Global Employee Assistance Program | Training and development programs | Volunteering and donation matching program

Life at Unity

Unity [NYSE: U] is the world’s leading game engine, powering play for more than 3 billion consumers each month. The top mobile games in the world, the most played PC indie titles, the most innovative console games, and virtually all of the top XR and Web Games are developed, deployed, and grown in Unity. Unity also enables teams across industries like automotive, manufacturing, and healthcare to design, simulate, and collaborate in 3D — closing the gap between ideas and reality. For more information, please visit www.unity.com.

Unity is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. Therefore, we provide employment opportunities without regard to age, race, color, ancestry, national origin, disability, gender, or any other protected status in accordance with applicable law. If you have a disability that means there are preparations or accommodations we can make to help ensure you have a comfortable and positive interview experience, please fill out this form to let us know.

This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English.

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Unity does not accept unsolicited headhunter and agency resumes. Unity will not pay fees to any third-party agency or company that does not have a signed agreement with Unity.

Your privacy is important to us. Please take a moment to review our Prospect and Applicant Privacy Policies. Should you have any concerns about your privacy, please contact us at DPO@unity.com

#MID #LI-NV1