The Role

SharkNinja is evolving its supply chain to meet ambitious right to repair standards around the world. We aren't looking for a theorist; we need a high-octane strategic sourcing professional in Shenzhen to be the "boots on the ground" catalyst within our global cross-functional team (ESG, Supply Chain, Engineering, Quality, Finance).

This is not a theoretical role. You are the bridge between 'Design for Sustainability' and 'Execution for Profitability' in our most critical manufacturing hub. You will provide the field intelligence necessary to design viable replenishment models and own the end-to-end sourcing implementation in Asia, ensuring our repairability programs are scalable, compliant, and cost-effective.

Key Responsibilities

1. Operating Model design & Field intelligence

• Regional Lead: Act as the primary Asia Supply Chain representative on the Global Repairability Task Force. Translate high-level ESG goals into actionable sourcing strategies.
• Supply Chain Architecture: Provide "reality checks" for replenishment models (e.g., Make-to-Stock vs. Make-to-Order, traditional vs. additive manufacturing) based on regional Tier-1 and Tier-2 constraints.
• Cost & Logistics Modeling: Conduct "Total Landed Cost" analysis, factoring in export licenses, tariff engineering, and international trade hurdles to ensure financial viability.
• Lifecycle Insights: Define operational guardrails for spare parts, including Minimum Order Quantities (MOQs), shelf-life management, and end-of-life (EOL) component availability.

1. Sourcing Implementation & Supplier Management

• Replenishment Path Design: Architect the sourcing logic for repair parts from the ground up. You will determine the optimal route (OEM, Tier 2, or aftermarket specialists), balancing high-mix, low-volume agility with minimal lead times, IP security, and supply continuity.
• Pilot-to-Scale Execution: Lead the initial sourcing phase for Shark and Ninja pilot programs, documenting a "playbook" for global expansion across the US and European markets.
• Inventory Optimization: Partner with global planning teams to implement the Asian leg of the replenishment process, balancing maximum coverage with minimal obsolescence waste.

Qualifications & Competencies

Experience

• Industry Tenure: 8+ years in Strategic Sourcing, Global Supply Chain, or Operations, specifically within Consumer Electronics or Small Domestic Appliances.
• Aftermarket Expertise: Proven track record in managing spare parts or aftermarket sourcing programs for a global brand.
• Regional Knowledge: Deep expertise in the China supplier landscape; experience in South East Asia (SEA) expansion is highly preferred.

Technical & Analytical Skills

• Financial modeling: Advanced ability to model scenarios to drive data-led decision-making, e.g., "Make vs. Buy", landed costs, inventory coverage
• Trade expertise: Solid understanding of international trade dynamics, including HS code classification, tariff mitigation, and export restrictions.
• Manufacturing IQ: Familiarity with manufacturing processes to understand how they impact repairability targets and component-level sourcing.

Soft Skills: Driving Results in a Matrix

• Navigating Ambiguity: Comfortable structuring solutions from a "white page" and adapting when leadership doesn't have all the answers.
• Matrix influence: Exceptional ability to communicate complex Chinese manufacturing constraints to Western-centric teams (Engineering, Finance, ESG).
• Proactive Ownership: Demonstrated resilience in driving cross-functional team members who may have competing priorities. You must be comfortable "overstepping" and asserting leadership to ensure projects stays on schedule.
• Language: Fluency in English is mandatory for global collaboration; Mandarin is a significant advantage for negotiations or technical discussion with suppliers.
• Operational flexibility: Ability to balance evening US calls with frequent "boots on the ground" travel (~40%) across China and SEA factory sites.

Why This Role?

At SharkNinja, you won't be a cog in a machine. You will be the solution-oriented problem solver for one of our most complex supply chain projects. You will have the autonomy to build a scalable sourcing framework from the ground up, directly influencing SharkNinja's global sustainability roadmap.

Your Location

This position is CHINA BASED. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. Your recruiter will inform you what cities you are able to work from depending on your personal legal working identity and Airbnb internal policies.

The Community You Will Join:

Community Support (CS) has increasingly become a key driver of enabling Airbnb's core business. The Community Support Engineering team is responsible for the world-class technology, architecture, and solutions that power CS at Airbnb. The products and capabilities we build empower our guests and hosts, CS agents, and operations teams around the world. 

As part of the CS Product vision,  we are leveraging AI to transform how we deliver customer service - combining advanced ML/LLM capabilities with the expertise of our Support Ambassadors to create a seamless, high-quality support experience. 

The Difference You Will Make:

As an ML Manager within Community Support Product Engineering in China, you will lead a team of machine learning engineers to research, design, and optimize AI models and services that scale AI-powered products and measurably improve the end-to-end Community Support experience for guests, hosts, and support ambassadors.

What You’ll Do: 

Hire, mentor and guide a dynamic team of highly skilled machine learning engineers, fostering their technical growth and professional development.Proactively take initiatives to drive for outcomes over the scope of the team.Build relationships and drive alignment with stakeholders within Community Support and across external teams.Communicate difficult or complex concepts and decisions clearly and effectively with multiple stakeholders across various functions.Provides critical guidance and input in prioritization over multiple major projects.

• Foster rapid development cycles without sacrificing quality, collaborating closely with platform, backend, and frontend engineers to engineer robust ML models and systems that enhance community support initiatives.
• Uphold Technical Standards: Conduct thorough design and architecture reviews to continually elevate our standards of technical excellence.

Your Expertise:

• Expertise in ML & AI: Deep knowledge of various machine learning and AI methodologies, including LLMs and non-LLMs, tailored for user-facing products.
• Leadership in ML Development: Proven experience in leading teams that develop large-scale ML models and systems to improve online user experiences.
• Management and Mentorship: Strong leadership skills with a track record of nurturing an innovative and collaborative team environment.
• Communication Excellence: Exceptional verbal and written communication abilities, with a keen eye for detail.
• Collaborative Spirit: Demonstrated capability to work effectively with stakeholders at all organizational levels, both internally and externally.
• Problem Solving: Skilled in navigating and resolving ambiguous challenges through proactive and strategic approaches.
• Educational Background: PhD, or Master's degree in Computer Science,  Mathematics, Statistics, or related technical field.
• Industry Experience: 9+ years of experience in building and shipping AI models and products, including 2+ years of experience with LLMs. 
• Leadership Experience: 2+ years managing machine learning teams that deliver large impact.
• Technical Proficiency: Expert knowledge of machine learning algorithms and techniques.
• Continuous Learner: Ability to absorb new concepts quickly and integrate them effectively into business processes.

Our Commitment To Inclusion & Belonging

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

Purpose of Position

• The Engineering Manager, Digital Commerce Product will be responsible for leading the technical planning, delivery management, and engineering coordination of the next generation CASETiFY’s customer-facing digital commerce products. The incumbent will work closely with product, design, business stakeholders, internal technology teams, and external vendors to define the development roadmap, drive execution priorities, and ensure high-quality and scalable solutions that support business growth.
• The incumbent is expected to bring strong hands-on development experience in customer-facing products, particularly eCommerce platforms, mini-programs, and mobile applications, together with solid engineering management capabilities to align technical direction, architecture, delivery approach, and operational readiness in a fast-paced and dynamic environment.

Job Description

• Lead the engineering planning and delivery management for digital commerce products, including eCommerce platforms, mini-programs, mobile applications, and other customer-facing digital experiences,
• Work closely with product, design, business, and technology stakeholders to define the technology roadmap, delivery priorities, architecture direction, and implementation plans aligned with business objectives,
• Act as the key engineering counterpart in managing external vendors and development partners, ensuring clear scope, strong communication, delivery quality, and technical alignment with CASETiFY standards,
• Collaborate with internal teams across platform, architecture, infrastructure, security, QA, data, and operations to ensure integrated and scalable solution delivery,
• Translate product roadmap and business requirements into structured engineering plans, solution designs, technical requirements, and delivery milestones,
• Provide hands-on technical leadership and guidance across web, mini-program, and mobile app ecosystems, supporting both new feature delivery and continuous platform improvement,
• Ensure solutions are designed and delivered with strong focus on scalability, maintainability, security, performance, and customer experience,
• Review technical approaches, development practices, code quality, testing coverage, and release readiness to maintain strong engineering standards,
• Support integration planning across digital commerce ecosystems including CMS, payment, CRM, OMS, loyalty, marketing tools, analytics, and other enterprise platforms,
• Identify technical risks, dependencies, bottlenecks, and resource constraints early, and drive timely mitigation and resolution,
• Monitor delivery progress, production quality, and post-launch performance, and work with relevant teams on optimization and technical debt management,
• Foster a culture of ownership, collaboration, structured execution, and continuous improvement across both internal and vendor teams.

Requirements

• Strong hands-on software development experience with proven track record in customer-facing digital products
• Practical experience in developing and delivering eCommerce platforms, mini-programs, and mobile applications, with good understanding of digital customer journeys
• Solid experience in engineering management, technical delivery leadership, or solution delivery coordination in fast-paced digital product environments
• Experience in managing external vendors or development partners, including scope management, technical alignment, quality control, and delivery governance
• Strong understanding of modern software engineering practices including system design, API integration, testing, debugging, release management, and secure development
• Good knowledge of digital commerce ecosystems including storefront, product catalog, cart, checkout, payment, promotions, customer account, and post-purchase journeys
• Experience working across cross-functional teams including product, design, QA, infrastructure, security, data, and business stakeholders
• Strong ability to define technical roadmap and delivery direction while balancing business priorities, technical feasibility, quality, and speed
• Strong stakeholder management and communication skills, with the ability to work effectively across internal teams and external partners
• Known for promoting engineering best practices, structured execution, collaboration, and ownership
• At least 7-10 years of relevant working experience in software engineering, digital product development, or related roles, with prior leadership experience preferred
• Experience in eCommerce, retail, omnichannel, or other consumer-facing digital businesses is highly preferred
• Familiarity with mini-program ecosystems, app release processes, and digital commerce platform integrations is a strong plus
• Experience in multicultural and fast-paced environments is preferred
• Happy to work in a buzzing multicultural environment
• Proficient in spoken and written Chinese and English

Precision for Medicine is not your typical CRO.  At Precision for Medicine we have brought together new technologies, expertise and operational scale to help the life sciences improve the speed, cost and success rate of bringing life-changing therapies to patients.  What sets us apart is the way we integrate clinical trial execution with deep scientific knowledge, laboratory expertise and advanced data sciences. We have a strong focus on Oncology and Rare Disease.

Due to our continued growth we are seeking a Regulatory and Site Start Up Specialist based in Hong Kong.

The Regulatory and Start Up Specialist (RSS) is an experienced professional in regulatory and site start-up activities. Responsibilities will be dependent upon the location of the RSS and include but are not limited to initial and subsequent clinical trial submission to Competent Authorities and IRB/ Ethics Committees, Informed Consent Form review and adaptation, Essential Document collection and quality review, supporting sites on IRB/EC submissions and provide support to the Site Contract Management group in budget and contract negotiation. The RSS may act as Subject Matter Expert for questions by other in-country members (CRAs, CSSs or others) supporting site start-up activities and may contribute to development or revision of country specific tools and guidance documents to ensure compliance with local and international clinical trials regulations and guidelines.

Essential functions of the job include but are not limited to:
• Responsible for delivery, in terms of timeliness and quality, of site activation readiness within the assigned country/sites and foreseeing and mitigating any risks.
• Preparation of Clinical Trial Application Forms as well as preparation of submission dossier (initial and amendments/notifications) for submission to CA, EC, and other applicable local bodies according to local requirements and within required timelines to obtain all necessary authorizations/approvals for the conduct of the Clinical Trial according to international and local/national applicable regulations, company SOPs and principles of ICH-GCP.
• Interaction with CA/EC for study purposes and handling responses to the CA/EC.
• Providing regular updates about CA and EC submissions to the Start Up Lead and/or Regulatory Lead assigned to the study and to Project Manager/Project Team as relevant.
• Maintenance of project plans, project trackers and regulatory intelligence tools as it pertains to assigned responsibilities and to keep Regulatory Leadership updated.
• Preparation/Support the development of study specific start-up plans, IMP release requirements and essential document review criteria.
• Partner with the assigned site CRA to ensure alignment in communication and secure site collaboration.
• Prepare. review and manage collection of essential documents required for site activation/IMP release.
• Customize country/site specific Patient Information Sheet and Informed Consent Forms.
• Responsible for/facilitates the translation and co-ordination of translations for documents required for submission.
• Maintain communication with other key functions participating to country start up i.e., Feasibility, Clinical Operations, Project Management, Regulatory, and Site Contracts management group on project specific status and deliverables.
• Act as SME for collection and maintenance of site level critical path to Site Activation data points, including but not limited to Competent Authority, local IRB/Ethics Committee (EC) timelines, site contracts and budget negotiation requirements for and other required reviews to secure on time site activation for the assigned sites in the country.
• When required, participate/support the negotiation of study budgets and the execution of investigator contracts under directions of Site Contract Management department/designee department.
• May participate/support feasibility group in site outreach to assess potential interest of investigators to a potential study.
• Keep an updated knowledge of the local clinical trial laws, regulations and help distributing their knowledge within PfM to ensure the conduct of Clinical Trials according to international and local/national applicable regulations.
• Maintain audit/inspection readiness at all times and file documents as per TMF plan and/ or study specific plans in the relevant TMF
• May support the clinical team performing Pre-Study Site Visits.
• May support process improvement initiatives, training, and mentoring.
• Performs other duties as assigned by management.

Requirement:
• Bachelor’s degree in life sciences or related field (ideally in a scientific or healthcare discipline), or Registered Nurse (RN) or equivalent combination of education, training, and experience.
• 1 year or more as a Regulatory or SU specialist (or comparable role) in either a CRO or pharmaceutical/ biotech industry or equivalent, relevant experience and/or demonstrated competencies.
• Strong communication and organizational skills are essential.
• Experience using computerized information systems, electronic spreadsheets, word processing and electronic mail required.
• Fluency in English and for non-English speaking countries the local language of country where position based.
Preferred:
• Relevant regulatory and site start-up (feasibility, contract negotiations, CA/ EC/ IRB submissions) experience for the particular country.
• Experience using milestone tracking tools/systems.
• Ability to prioritize workload to meet deadlines.
• Advanced degree in medical or life sciences (MD, PhD, PharmD)/RAC certification/Masters in Regulatory Science

Precision for Medicine is not your typical CRO.  At Precision for Medicine we have brought together new technologies, expertise and operational scale to help the life sciences improve the speed, cost and success rate of bringing life-changing therapies to patients.  What sets us apart is the way we integrate clinical trial execution with deep scientific knowledge, laboratory expertise and advanced data sciences. We have a strong focus on Oncology and Rare Disease.

Due to our continued growth we are seeking a Regulatory and Site Start Up Specialist based in Shanghai / Beijing.

The Regulatory and Start Up Specialist (RSS) is an experienced professional in regulatory and site start-up activities. Responsibilities will be dependent upon the location of the RSS and include but are not limited to initial and subsequent clinical trial submission to Competent Authorities and IRB/ Ethics Committees, Informed Consent Form review and adaptation, Essential Document collection and quality review, supporting sites on IRB/EC submissions and provide support to the Site Contract Management group in budget and contract negotiation. The RSS may act as Subject Matter Expert for questions by other in-country members (CRAs, CSSs or others) supporting site start-up activities and may contribute to development or revision of country specific tools and guidance documents to ensure compliance with local and international clinical trials regulations and guidelines.

Essential functions of the job include but are not limited to:
• Responsible for delivery, in terms of timeliness and quality, of site activation readiness within the assigned country/sites and foreseeing and mitigating any risks.
• Preparation of Clinical Trial Application Forms as well as preparation of submission dossier (initial and amendments/notifications) for submission to CA, EC, and other applicable local bodies according to local requirements and within required timelines to obtain all necessary authorizations/approvals for the conduct of the Clinical Trial according to international and local/national applicable regulations, company SOPs and principles of ICH-GCP.
• Interaction with CA/EC for study purposes and handling responses to the CA/EC.
• Providing regular updates about CA and EC submissions to the Start Up Lead and/or Regulatory Lead assigned to the study and to Project Manager/Project Team as relevant.
• Maintenance of project plans, project trackers and regulatory intelligence tools as it pertains to assigned responsibilities and to keep Regulatory Leadership updated.
• Preparation/Support the development of study specific start-up plans, IMP release requirements and essential document review criteria.
• Partner with the assigned site CRA to ensure alignment in communication and secure site collaboration.
• Prepare. review and manage collection of essential documents required for site activation/IMP release.
• Customize country/site specific Patient Information Sheet and Informed Consent Forms.
• Responsible for/facilitates the translation and co-ordination of translations for documents required for submission.
• Maintain communication with other key functions participating to country start up i.e., Feasibility, Clinical Operations, Project Management, Regulatory, and Site Contracts management group on project specific status and deliverables.
• Act as SME for collection and maintenance of site level critical path to Site Activation data points, including but not limited to Competent Authority, local IRB/Ethics Committee (EC) timelines, site contracts and budget negotiation requirements for and other required reviews to secure on time site activation for the assigned sites in the country.
• When required, participate/support the negotiation of study budgets and the execution of investigator contracts under directions of Site Contract Management department/designee department.
• May participate/support feasibility group in site outreach to assess potential interest of investigators to a potential study.
• Keep an updated knowledge of the local clinical trial laws, regulations and help distributing their knowledge within PfM to ensure the conduct of Clinical Trials according to international and local/national applicable regulations.
• Maintain audit/inspection readiness at all times and file documents as per TMF plan and/ or study specific plans in the relevant TMF
• May support the clinical team performing Pre-Study Site Visits.
• May support process improvement initiatives, training, and mentoring.
• Performs other duties as assigned by management.

Requirement:
• Bachelor’s degree in life sciences or related field (ideally in a scientific or healthcare discipline), or Registered Nurse (RN) or equivalent combination of education, training, and experience.
• 1 year or more as a Regulatory or SU specialist (or comparable role) in either a CRO or pharmaceutical/ biotech industry or equivalent, relevant experience and/or demonstrated competencies.
• Strong communication and organizational skills are essential.
• Experience using computerized information systems, electronic spreadsheets, word processing and electronic mail required.
• Fluency in English and for non-English speaking countries the local language of country where position based.
Preferred:
• Relevant regulatory and site start-up (feasibility, contract negotiations, CA/ EC/ IRB submissions) experience for the particular country.
• Experience using milestone tracking tools/systems.
• Ability to prioritize workload to meet deadlines.
• Advanced degree in medical or life sciences (MD, PhD, PharmD)/RAC certification/Masters in Regulatory Science

Precision for Medicine is not your typical CRO.  At Precision for Medicine we have brought together new technologies, expertise and operational scale to help the life sciences improve the speed, cost and success rate of bringing life-changing therapies to patients.  What sets us apart is the way we integrate clinical trial execution with deep scientific knowledge, laboratory expertise and advanced data sciences. We have a strong focus on Oncology and Rare Disease.

Due to our continued growth we are seeking a Regulatory and Site Start Up Specialist based in Shanghai / Beijing.

The Regulatory and Start Up Specialist (RSS) is an experienced professional in regulatory and site start-up activities. Responsibilities will be dependent upon the location of the RSS and include but are not limited to initial and subsequent clinical trial submission to Competent Authorities and IRB/ Ethics Committees, Informed Consent Form review and adaptation, Essential Document collection and quality review, supporting sites on IRB/EC submissions and provide support to the Site Contract Management group in budget and contract negotiation. The RSS may act as Subject Matter Expert for questions by other in-country members (CRAs, CSSs or others) supporting site start-up activities and may contribute to development or revision of country specific tools and guidance documents to ensure compliance with local and international clinical trials regulations and guidelines.

Essential functions of the job include but are not limited to:
• Responsible for delivery, in terms of timeliness and quality, of site activation readiness within the assigned country/sites and foreseeing and mitigating any risks.
• Preparation of Clinical Trial Application Forms as well as preparation of submission dossier (initial and amendments/notifications) for submission to CA, EC, and other applicable local bodies according to local requirements and within required timelines to obtain all necessary authorizations/approvals for the conduct of the Clinical Trial according to international and local/national applicable regulations, company SOPs and principles of ICH-GCP.
• Interaction with CA/EC for study purposes and handling responses to the CA/EC.
• Providing regular updates about CA and EC submissions to the Start Up Lead and/or Regulatory Lead assigned to the study and to Project Manager/Project Team as relevant.
• Maintenance of project plans, project trackers and regulatory intelligence tools as it pertains to assigned responsibilities and to keep Regulatory Leadership updated.
• Preparation/Support the development of study specific start-up plans, IMP release requirements and essential document review criteria.
• Partner with the assigned site CRA to ensure alignment in communication and secure site collaboration.
• Prepare. review and manage collection of essential documents required for site activation/IMP release.
• Customize country/site specific Patient Information Sheet and Informed Consent Forms.
• Responsible for/facilitates the translation and co-ordination of translations for documents required for submission.
• Maintain communication with other key functions participating to country start up i.e., Feasibility, Clinical Operations, Project Management, Regulatory, and Site Contracts management group on project specific status and deliverables.
• Act as SME for collection and maintenance of site level critical path to Site Activation data points, including but not limited to Competent Authority, local IRB/Ethics Committee (EC) timelines, site contracts and budget negotiation requirements for and other required reviews to secure on time site activation for the assigned sites in the country.
• When required, participate/support the negotiation of study budgets and the execution of investigator contracts under directions of Site Contract Management department/designee department.
• May participate/support feasibility group in site outreach to assess potential interest of investigators to a potential study.
• Keep an updated knowledge of the local clinical trial laws, regulations and help distributing their knowledge within PfM to ensure the conduct of Clinical Trials according to international and local/national applicable regulations.
• Maintain audit/inspection readiness at all times and file documents as per TMF plan and/ or study specific plans in the relevant TMF
• May support the clinical team performing Pre-Study Site Visits.
• May support process improvement initiatives, training, and mentoring.
• Performs other duties as assigned by management.

Requirement:
• Bachelor’s degree in life sciences or related field (ideally in a scientific or healthcare discipline), or Registered Nurse (RN) or equivalent combination of education, training, and experience.
• 1 year or more as a Regulatory or SU specialist (or comparable role) in either a CRO or pharmaceutical/ biotech industry or equivalent, relevant experience and/or demonstrated competencies.
• Strong communication and organizational skills are essential.
• Experience using computerized information systems, electronic spreadsheets, word processing and electronic mail required.
• Fluency in English and for non-English speaking countries the local language of country where position based.
Preferred:
• Relevant regulatory and site start-up (feasibility, contract negotiations, CA/ EC/ IRB submissions) experience for the particular country.
• Experience using milestone tracking tools/systems.
• Ability to prioritize workload to meet deadlines.
• Advanced degree in medical or life sciences (MD, PhD, PharmD)/RAC certification/Masters in Regulatory Science

THE ROLE:

Senior Manager, Sourcing - Soft Home (CN/SEA)

We are seeking an experienced Sourcing Manager specializing in Bedding to lead our sourcing efforts across China and Southeast Asia (SEA). In this role, you'll play a key part in building and managing supplier relationships to ensure our bedding products (such as premium down and premium down alt comforters, pillows, mattress pads and covers, etc.) meet Quince's high standards for quality, sustainability, and cost-efficiency. If you're passionate about ethical sourcing, vendor development, and optimizing supply chains in a fast-paced DTC environment, this is your opportunity to contribute to a brand that's redefining affordable luxury.

Key Responsibilities

• Develop and execute sourcing strategies for Bedding products, focusing on CN markets to identify, evaluate, and onboard new vendors while maintaining relationships with existing partners.
• Negotiate contracts, pricing, and terms with suppliers to achieve cost savings without compromising on quality, sustainability, or ethical standards.
• Collaborate with design, product development, and operations teams to manage product programs, from fabric/yarn selection to final production, ensuring timelines and specifications are met.
• Conduct market research on trends in Utility Bedding, materials (e.g., organic cotton, goose, feather, specialties), and sustainable practices to inform sourcing decisions.
• Oversee quality control processes, including factory audits, compliance checks for environmental and labor standards, and risk management in the supply chain.
• Monitor production output, resolve issues related to procurement, and optimize inventory to minimize waste and support our direct-shipping model.
• Travel to supplier sites in CN as needed to build strong partnerships and ensure alignment with Quince's values of transparency and responsibility.
• Analyze supplier performance metrics and provide reports to senior leadership on cost efficiencies, sustainability impacts, and opportunities for improvement.

Qualifications and Requirements

• 7-15 years of experience in sourcing or procurement, with a strong focus on Utility Bedding products (e.g.premium down and premium down alt comforters, pillows, mattress pads and covers, etc) in the home goods industry.
• Proven track record in vendor development, negotiation, and managing international supply chains, particularly in CN regions.
• Deep knowledge of textile materials, manufacturing processes, and sustainability practices
• Bachelor's degree in Supply Chain Management, Textile Engineering, Business, or a related field; advanced certifications (e.g., in sustainable sourcing) are a plus.
• Excellent communication and interpersonal skills for cross-functional collaboration and building global relationships.
• Strong analytical abilities, with proficiency in tools like Excel, ERP systems, or supply chain software.
• Ability to travel internationally (up to 30%) and adapt to a dynamic, growth-oriented environment.
• Passion for Quince's mission: making high-quality, sustainable products accessible and affordable.

Preferred Skills

• Experience with DTC brands or fast-fashion alternatives emphasizing ethical production.
• Familiarity with global compliance standards (e.g., GOTS, OEKO-TEX) and risk mitigation in volatile markets.

Get to Know our Team 

Agoda’s Customer Support Team understands that travel can be an ever-changing environment. That is why we provide in-person, real-time help around the clock and in 38 languages. No matter the issue, we present the best of Agoda’s values to each and every customer with multiple support channels and a strong desire to serve. 

Certainly doing more than answering phone calls or replying to emails, our specialists actively look for ways to improve our customer’s experience. We quickly adapt to challenges by collaborating with other teams and experimenting on everything we can. This has allowed us to develop new and effective products that produce meaningful results and continue to drive Agoda’s business performance.    

Our Customer Support Team serves a daily role in contributing to a core strength and service of Agoda with a clear vision and a focus on efficient and satisfying customer support.  

The Opportunity: 

Are you passionate about travel and about people? Do you enjoy interacting with people as well as utilizing technology? 

We are looking for a talented, energetic, result-oriented person who loves working in a fast-paced, multinational environment. As a Contact Center Team Manager based in Foshan, you will support both determined business objectives (KPIs) as well as act as a motivator and decision maker to ensure that the group is working efficiently and in unity.  

In this position, you will work closely with the operations management team and other departments within Agoda Customer Experience Group (CEG) to support our contact center. The team manager  will provide direction, instructions and guidance to the  contact center agents to achieve their targets by understanding their team members’ strengths, weaknesses and motivations. 

The position requires you to provide extensive coaching to our contact center agents as well as provide valuable input on processes to our operations team. 

You will also be expected to contribute ideas for continuous organizational and employee skill development including at the global level impacting our international contact center network. 

In this role, you'll get to:  

• Lead a team of at least 15 contact center agents in an inbound contact center set up.  

• Continuously monitor the traffic & highlight discrepancies and support and take required action as needed to ensure that service levels are met  

• Provide constructive feedback - coach, mentor, motivate and evaluate the performance of the team on a regular basis.  

• Identify performance gaps, formulate action plans to address identified gaps, implement and monitor action plans to ensure success.  

• Ensure the proper and effective implementation of new and existing customer service structures & procedures  

• Understand & analyze multi channel traffic reports, proactively make suggestions for improvement  

• Monitor team attendance, document infractions and implement corrective action  

• Assist with planning/organizing the proper coverage & align staffing  

• Supervise the quality assurance process and related training of staff members to ensure quality customer service.  

• Participate in recruitment activities (screening, interviewing)  

• Act as a backup of Operations Manager, if needed  

What You'll Need to Succeed: 

• At least 2 years of people management experience in a contact center environment. 
• Excellent English & Chinese (Mandarin) communication skills (verbal & written).  
• Willingness to work on 24/7 rotating shifts as per business requirements including on public holidays, and weekends as applicable.
• Proven track record in evaluating, analyzing, implementing, leading, and monitoring processes to enhance contact center efficiency and staff performance. 
• Strong interpersonal skills and abilities in building partnerships with other departments and interacting with diverse individuals. 
• Ability to handle multiple projects and effectively manage timelines. 
• Experience in hiring, training, coaching and people management practices 
• Proficiency in Microsoft products including Word, Excel and PowerPoint 
• Experience in managing stakeholder is a plus
• Experience in managing remote teams is an advantage 

 What we offer:  

• A highly diverse, multicultural work environment.  

• Flexible Hybrid Work Model (with a one-time WFH allowance).   

• A compensation package, including benefits and performance-linked bonus, that is competitive for the role and aligned with country and industry standards. 

• Agoda staff discount on bookings 

• Career development opportunities 

• Supplemental medical & life insurance 

• Employee well-being programs 

The Role-  QC Manager, Apparel (China)

RESPONSIBILITIES:

• Oversee QC operations at the factories, including the inspections of raw materials, in-process / in-line production and finished goods.
• Provide guidance to manufacturing partners’ QC and production on in-line production quality control, assisting first production qualification, problem-solving and continuous improvement.
• Investigate and address quality-related issues, including customer complaints and non-conforming materials.
• Prepare and submit reports on quality control activities, including inspection results, audits, and non-conformance reports
• Ensure factories comply with company standards and good documentation practices by providing accurate records of inspections, test results, and other quality-related documentation.

Qualifications:

• Bachelor's degree in science or engineering or relevant field
• 10+ years of proven experience in quality control. Ideally in consumer goods or retail industries.
• Quality control experience in a manufacturing environment and/or field quality experience.
• Strong knowledge of quality control methodologies, tools, and best practices.
• Strong communication and interpersonal skills, with the ability to collaborate effectively across different partners
• Demonstrated proficiency in root cause analysis as applied in a manufacturing environment.

THE ROLE 

QC Manager, Home Textiles

We are seeking a QC Manager, Home Textiles to join our growing team. Quince is a US-based, hyper-growth tech retail start-up experiencing 100%+ YoY growth and serving millions of users each month. Backed by over USD 500 million in funding, we continue to scale rapidly. In this role, you will oversee factory audits, manage end-to-end inspections for home textiles, and lead our quality engineering standards across a global supply chain to ensure every product meets our high benchmarks.

Responsibilities

• Oversee QC operations at the factories, including the inspections of raw materials, in-process / in-line production and finished goods.
• Provide guidance to manufacturing partners’ QC and production on in-line production quality control, assisting first production qualification, problem-solving and continuous improvement.
• Investigate and address quality-related issues, including customer complaints and non-conforming materials.
• Prepare and submit reports on quality control activities, including inspection results, audits, and non-conformance reports
• Ensure factories comply with company standards and good documentation practices by providing accurate records of inspections, test results, and other quality-related documentation.

Qualifications

Required:

• Bachelor's degree in science or engineering or relevant field
• 5+ years of proven experience in quality control. Ideally in consumer goods or retail industries.
• Quality control experience in a manufacturing environment and/or field quality experience.
• Strong knowledge of quality control methodologies, tools, and best practices.
• Strong communication and interpersonal skills, with the ability to collaborate effectively across different partners
• Demonstrated proficiency in root cause analysis as applied in a manufacturing environment.

THE ROLE 

QC Manager, Home Textiles

We are seeking a QC Manager, Home Textiles to join our growing team. Quince is a US-based, hyper-growth tech retail start-up experiencing 100%+ YoY growth and serving millions of users each month. Backed by over USD 500 million in funding, we continue to scale rapidly. In this role, you will oversee factory audits, manage end-to-end inspections for home textiles, and lead our quality engineering standards across a global supply chain to ensure every product meets our high benchmarks.

Responsibilities

• Oversee QC operations at the factories, including the inspections of raw materials, in-process / in-line production and finished goods.
• Provide guidance to manufacturing partners’ QC and production on in-line production quality control, assisting first production qualification, problem-solving and continuous improvement.
• Investigate and address quality-related issues, including customer complaints and non-conforming materials.
• Prepare and submit reports on quality control activities, including inspection results, audits, and non-conformance reports
• Ensure factories comply with company standards and good documentation practices by providing accurate records of inspections, test results, and other quality-related documentation.

Qualifications

Required:

• Bachelor's degree in science or engineering or relevant field
• 5+ years of proven experience in quality control. Ideally in consumer goods or retail industries.
• Quality control experience in a manufacturing environment and/or field quality experience.
• Strong knowledge of quality control methodologies, tools, and best practices.
• Strong communication and interpersonal skills, with the ability to collaborate effectively across different partners
• Demonstrated proficiency in root cause analysis as applied in a manufacturing environment.

THE ROLE

QC Manager, Hardlines

We are seeking a QC Manager, Hardlines to join our growing team. Quince is a US-based, hyper-growth tech retail start-up experiencing 100%+ YoY growth and serving millions of users each month. Backed by over USD 500 million in funding, we continue to scale rapidly. In this role, you will oversee factory audits, manage end-to-end inspections for hardgoods like Furniture and Lighting, and lead our quality engineering standards across a global supply chain to ensure every product meets our high benchmarks.

Responsibilities

• Oversee QC operations at the factories, including the inspections of raw materials, in-process / in-line production and finished goods.
• Provide guidance to manufacturing partners’ QC and production on in-line production quality control, assisting first production qualification, problem-solving and continuous improvement.
• Investigate and address quality-related issues, including customer complaints and non-conforming materials.
• Prepare and submit reports on quality control activities, including inspection results, audits, and non-conformance reports
• Ensure factories comply with company standards and good documentation practices by providing accurate records of inspections, test results, and other quality-related documentation.

Qualifications

Required:

• Bachelor's degree in science or engineering or relevant field
• 5+ years of proven experience in quality control. Ideally in consumer goods or retail industries.
• Quality control experience in a manufacturing environment and/or field quality experience.
• Strong knowledge of quality control methodologies, tools, and best practices.
• Strong communication and interpersonal skills, with the ability to collaborate effectively across different partners
• Demonstrated proficiency in root cause analysis as applied in a manufacturing environment.

THE ROLE

QC Manager, Hardlines

We are seeking a QC Manager, Hardlines to join our growing team. Quince is a US-based, hyper-growth tech retail start-up experiencing 100%+ YoY growth and serving millions of users each month. Backed by over USD 500 million in funding, we continue to scale rapidly. In this role, you will oversee factory audits, manage end-to-end inspections for hardgoods like Furniture and Lighting, and lead our quality engineering standards across a global supply chain to ensure every product meets our high benchmarks.

Responsibilities

• Oversee QC operations at the factories, including the inspections of raw materials, in-process / in-line production and finished goods.
• Provide guidance to manufacturing partners’ QC and production on in-line production quality control, assisting first production qualification, problem-solving and continuous improvement.
• Investigate and address quality-related issues, including customer complaints and non-conforming materials.
• Prepare and submit reports on quality control activities, including inspection results, audits, and non-conformance reports
• Ensure factories comply with company standards and good documentation practices by providing accurate records of inspections, test results, and other quality-related documentation.

Qualifications

Required:

• Bachelor's degree in science or engineering or relevant field
• 5+ years of proven experience in quality control. Ideally in consumer goods or retail industries.
• Quality control experience in a manufacturing environment and/or field quality experience.
• Strong knowledge of quality control methodologies, tools, and best practices.
• Strong communication and interpersonal skills, with the ability to collaborate effectively across different partners
• Demonstrated proficiency in root cause analysis as applied in a manufacturing environment.

About the Role

We are seeking a highly analytical and strategic professional candidate to join Payoneer. This role is critical in driving our APAC + China regions’ expansion and operational excellence to streamline the entire ops process.

The ideal candidate possesses a unique blend of top-tier strategic thinking and hands-on data analysis. To ensure seamless collaboration with local partners and stakeholders, fluency in either Japanese or Vietnamese is a mandatory requirement for this position.

Key Responsibilities

• Collaborate and track the development of GTM strategies for new features and products tailored to APAC market. Able to design a localized process to seamless the CX.
• Able to utilize data analysis to identify potential opportunities and optimize the funnel for operation team to meet customer expectations.
• Monitor competitive landscapes, and business trend in the APAC digital markets. Translate local nuances into global product requirements.
• Work closely with GTM, product, and local operations teams to ensure strategic initiatives are executed effectively.
• Evaluate potential partners in the payment industry, leading strategic discussions and contributing to deal negotiation with vendors.

Qualifications

• Finance/Economics Bachelor/Master’s degree. Minimum 5+ years of work experience in payment/consulting/e-commerce companies
• Fluent in English and either Japanese or Vietnamese (both written and spoken) to effectively manage local stakeholders.
• Deep understanding of APAC local business, and regulatory nuances
• Professional experience in leading cross function programs to improve customer experience with business tactical initiatives
• Strong data analysis skill is a plus.

THE ROLE

Sourcing Manager - Men's Bottoms (Denim or Non-Denim) (SEA)

RESPONSIBILITIES:

• Scout for vendor partners in China/Hong Kong or SEA who can manufacture high-quality Men's Bottoms products with fast production lead time
• Pitching and on-boarding vendor partners in speed. This should be done with clear criteria around the initial test period and ensuring their ability to scale if the test period is successful.
• Drive excellence in partner operations for existing supplier relationships within current Quince categories, while expanding the supply base and improving Quince's product costs, quality, and commercial terms for sustainable sales and profitability
• Material Sourcing: Resources in speed for any materials that can effectively improve product cost, quality, and speed as options for scaling orders. Have experience negotiating with suppliers throughout the supply chain from T1 to T2 mill/vendor partners.
• Open costing expertise: Have solid open costing breakdown experience from the brand or manufacturer side to build a clear strategy for costing negotiations; be able to construct a validated cost structure/template to negotiate with vendor partners without relying on vendor data only.
• Act as an Ambassador to our partners in all interactions, building and deepening our relationships Continuous improvement
• Drive for higher hit-rate launches (reviews, returns, sales) through product excellence and drive for faster development times by identifying bottlenecks and proposing solutions
• Have a clear strategic, commercial understanding of the sourcing landscape and trade benefits that can improve product costs and speed of product to market destined for the USA, Canada, and Europe as an asset. 
• Lead at 30,000 ft and 3,000 ft involving a diverse set of stakeholders from different functions and nationalities. Be willing to be scrappy at times to improve on existing ways of working and redefine new processes and SOPs for faster speed and continuous improvement.

QUALIFICATIONS:

• Experience: 10 years or more of sourcing and merchandising experience in men's bottoms categories with high-end national brands in the United States & Europe, specifically in men's bottoms. 
• Consumer-focused and ambitious individual providing strategic leadership and act as a role model in business with self-assurance, pride, and passion that exudes personal and professional impact
• Self-Motivated: Proven ability as a self-starter and quick independent learner adapting swiftly to new challenges
• Detail Oriented: Exceptional attention to details with a data-driven approach to decision-making and problem-solving.
• Analytical Skills: Strong analytical mindset with a focus on execution, process improvement, and brand enhancement.
• Curiosity: Continuous learner with a proactive attitude, open to new perspectives and adaptable to changing circumstances.
• Supply Chain or Operations Background: Good track record in supply chain management or operations contributing to a well-rounded understanding of the retail landscape.
• Collaborative Nature: Excellent interpersonal skills, fostering collaboration across teams, and skilled in written and verbal communication and presentation.
• Resilient under pressure and relentless in the drive to create broader impact by being bold and challenging the status quo.

What You'll Do

Authentic Brands Group is seeking an experienced Sr Manager, Store Design to join our dynamic team at our Shanghai office. As a Sr Manager, Store Design, you will play a vital role in designing and executing exceptional retail spaces that align with the unique brand experiences of our various properties, including Ted Baker stores and other brands within the Authentic portfolio. We are looking for a talented and innovative individual with a passion for creating immersive retail environments that captivate and engage customers. This position requires a seasoned professional with demonstrated expertise in store design and brand experience.

What You'll Be Working On

• Store Design Conceptualization: Partner with the Sr. Director of Store Design and Creative Services to develop innovative and on-brand retail store concepts and standards that align with each brand's identity and values.
• Retail Space Planning: Design, produce, and review comprehensive store layouts for our extensive brand portfolio and global partners. Design, evolve, and maintain global design guidelines for varied channels and market distribution.
• Interior Design: Select and source appropriate materials, fixtures, furnishings, and decor elements that enhance the overall aesthetics and ambiance of each retail location and office.
• 3D Visualizations: Develop detailed 3D renderings and visualizations to effectively communicate design concepts to stakeholders, ensuring a unified vision for each project.
• Project Management: Oversee the end-to-end store design process, from concept to completion, while adhering to timelines, budgets, and quality standards.
• Collaboration: Partner with cross-functional teams, including visual merchandising, brand management, marketing, and operations, to ensure that the store design aligns with broader business objectives and enhances the overall customer experience.
• Market Research: Stay updated on industry trends, emerging technologies, and best practices in store design and customer experience to continually innovate and elevate our retail spaces.
• Vendor Management: Establish and maintain strong relationships with external vendors, contractors, and suppliers to ensure smooth execution of store projects.
• Compliance and Regulations: Ensure all store designs comply with local building codes, accessibility requirements, and safety standards.

Must Haves

• Bachelor’s degree in Architecture, Interior Design, or a related field.
• Minimum of 5 years of relevant experience in store design, retail space planning, and brand experience.
• Strong proficiency in 2D and 3D design software, such as AutoCAD, SketchUp, V-Ray, and Adobe Creative Suite.
• Demonstrated portfolio of successful retail store design projects with an emphasis on creating immersive and compelling customer experiences.
• Ability to think creatively and strategically while maintaining a keen eye for detail.
• Excellent communication and presentation skills to articulate design concepts effectively to stakeholders and team members.
• Proven ability to work collaboratively in a fast-paced environment, managing multiple projects simultaneously.
• Knowledge of construction processes and industry standards for retail store builds.
• Familiarity with sustainable design practices and materials is a plus.
• A passion for consumer brands, fashion, lifestyle, and entertainment is highly desirable.

What You’ll Do

As Office Coordinator, you will be responsible for assisting in the maintenance of a safe and efficient operating environment for all employees in the brand-new Shanghai office by supporting the Office Manager with the Facilities Management functions. This position reports to the Office Manager and will work closely with the Operations and IT teams in the US and UK to ensure all business needs are appropriately met. To be successful in this role, the ideal candidate has DIY experience is well organized, has the ability to multi-task, is able to work in a fast-paced environment and is a team-player with a keen eye for detail who takes the initiative to resolve operational challenges and improve processes.

What you’ll be working on

• Assisting the Office Manager to ensure the move to a new office space in central Shanghai runs smoothly and seamlessly.
• Provide warm receptionist to internal and external visitors, manage incoming calls, emails and mails.
• Oversee the day-to-day activities of the office as the main point of contact for first level queries from staff regarding office administration ensuring colleagues have the resources and a comfortable environment to do their best work.
• Provide direct administrative supports as needed, including scheduling appointments, meetings, and events, booking travel, maintaining filing system, mailing and shipping packages, and employee lists.
• Assist in the oversight and maintenance of office equipment for uninterrupted function, identify and fulfill office supply needs ensuring supplies are constantly restocked, track the inventory, maintain and manage vendors.
• Assist the Office Manager with the office budget and coordinate with finance to ensure timely payment to vendors.
• Provide direct maintenance support, collaborating with external vendors for larger scale office maintenance needs.
• Support with operations safety management and policies and procedures.
• Assist the Office Manager with the coordination of internal and external resources and cultivate relationships with vendors.
• Provide executive and administrative support and coordination as needed including managing calendars.
• Working with cleaning service team to maintain office clean, tidy and fully stocked at all times, checking the office several times during the day to ensure this is maintained to a high standard.
• Provide support for internal events and meetings as necessary.
• Provide support to PR and VM functions as required (e.g. Logistic and samples management, events supporting)

Must Haves:

• 1+ years of Office Coordinator experience.
• Experience in DIY is preferred.
• Ability to operate effectively & efficiently in a fast-paced environment.
• Must exhibit excellent attention to detail and good organizational skills.
• Must be energetic, highly motivated and able to multi-task.
• A self-starter who provides white glove customer service.
• Must be an adaptable problem-solver with the curiosity to learn.
• Excellent written, interpersonal and communication skills.
• Oral and written English skills preferred.
• Advanced computer skills and experience using email tools and online platforms (Dropbox, Teams).
• Proficiency in Microsoft Office, with aptitude to learn new software and systems.
• Discreet, diplomatic and ability to liaise at all levels.  

THE ROLE

Manager, Sourcing - Men's Sweater (CN)

RESPONSIBILITIES:

• Business need analytics & supplier identification: finds, vets, pitches, signs and onboards vendors, to secure the best quality, cost, speed, reliability and scalability
• Pitching and on-boarding vendor partners in speed. This should be done with clear criteria around the initial test period and ensuring their ability to scale if the test period is successful.
• Supplier relationship management: sets up the vendor for success thru vendor onboarding trainings, performance management thru WBR and MBR, etc.
• Drive excellence in partner operations for existing supplier relationships within current Quince categories, while expanding the supply base and improving Quince's product costs, quality, and commercial terms.
• Pricing and cost optimization: collaboratively works with merchants, procurement and vendor partners on achieving margin target
• Build for speed, scalability and flexibility: works with vendors and Quince functional teams to build speed (fast Replenishment) and scalability through material staging and capacity management, educating vendors to build muscles for analysing sales data, using planning and sales data to deliver optimum replenishment
• Compliance and responsible sourcing: ensures factories meet legal, ethical, and sustainability standards, including fair labour practices and certifications
• Risk management and contingency planning: counter-sourcing, establish backup vendors or alternative sourcing strategies
• Act as an Ambassador to our partners in all interactions, building and deepening our relationships for continuous improvement

QUALIFICATIONS:

• Experience: 10 years or more of sourcing and merchandising experience in men's sweater categories 
• Self-Motivated: Proven ability as a self-starter and quick independent learner adapting swiftly to new challenges
• Detail Oriented: Exceptional attention to details with a data-driven approach to decision-making and problem-solving.
• Analytical Skills: Strong analytical mindset with a focus on execution, process improvement, and brand enhancement.
• Curiosity: Continuous learner with a proactive attitude, open to new perspectives and adaptable to changing circumstances.
• Supply Chain or Operations Background: Good track record in supply chain management or operations contributing to a well-rounded understanding of the retail landscape.
• Collaborative Nature: Excellent interpersonal skills, fostering collaboration across teams, and skilled in written and verbal communication and presentation.

THE ROLE

Sourcing Manager - Men's Bottoms (CN)

RESPONSIBILITIES:

• Scout for vendor partners in China/Hong Kong or SEA who can manufacture high quality Men's Bottoms products with fast production lead time
• Pitching and on-boarding vendor partners in speed. This should be done with clear criteria around the initial test period and ensuring their ability to scale, if the test period is successful.
• Drive excellence in partner operations for existing supplier relationships within current Quince categories, while expanding the supply base and improving Quince's product costs, quality, and commercial terms for sustainable sales and profitability
• Material Sourcing: Resource in speed any materials that can effectively improve product cost, quality and speed as options for scaling order. Have experience negotiating with suppliers throughout the supply chain from T1 to T2 mill/ vendor partners.
• Open costing expertise: Have solid open costing breakdown experience from brand or manufacturer side to build a clear strategy for costing negotiations; able to construct a validated cost structure/ template to negotiate with vendor partners without relying on vendor data only.
• Act as an Ambassador to our partners in all interactions, building and deepening our relationships Continuous improvement
• Drive for higher hit-rate launches (reviews, returns, sales) through product excellence and drive for faster development times by identifying bottlenecks and proposing solutions
• Have a clear strategic, commercial understanding of the sourcing landscape and trade benefits that can improve product costs and speed of product to market destined for the USA, Canada, and Europe as an asset. 
• Lead at 30,000 ft and 3000 ft involving a diverse set of stakeholders from different functions and nationalities.  Be willing to be scrappy at times to improve on existing ways of working and redefining new processes and SOP for faster speed and continuous improvement.

QUALIFICATIONS:

• Experience: 10 year + sourcing and merchandising experience in Men's Bottoms categories with high-end national brands in the United States & Europe specifically in Men's Bottoms.. 
• Consumer focused and ambitious individual providing strategic leadership and act as a role model in business with self assurance, pride, and passion that exudes personal and professional impact
• Self-Motivated: Proven ability as a self starter and quick independent learner adapting swiftly to new challenges
• Detail Oriented: Exceptional attention to details with a data driven approach to decision making and problem-solving.
• Analytical Skills: Strong analytical mindset with a focus on execution, process improvement, and brand enhancement.
• Curiosity: Continuous learner with a proactive attitude, open to new perspectives and adaptable to changing circumstances.
• Supply Chain or Operations Background: Good track record in supply chain management or operations contributing to a well-rounded understanding of the retail landscape.
• Collaborative Nature: Excellent interpersonal skills, fostering collaboration across teams, skilled in written and verbal communication and presentation.
• Resilient under pressure and relentless in the drive to create broader impact by being bold and challenging the status quo.

Position Description

Inspections Superintendent - China 

Permanent Full Time 

This role can be based in multiple locations in China

The Inspections Superintendent is responsible for maintaining and managing the quality of an effective and efficient vessel inspection system to service the needs of our customers. 

We are currently only looking for Engineers, while we appreciate applications from Master Mariners, they will not be considered at this moment of time.

Major Responsibilities   

INSPECTIONS 

• As a member of the Inspections team, assist in the development and delivery of all inspections products. 
• Ensure that inspections of vessels ordered by the owners/managers of vessels are undertaken in a timely manner, reviewed, and finalised in accordance with guidelines.  
• Provide feedback on the quality of inspection companies.   
• Assist with the investigation of any complaints received.   
• Recommend changes to procedures to ensure Inspections integrate with the broader vetting function.   
• Assess the quality of inspections and provide feedback about an inspector’s performance.   
• Conduct assessment of DOC Holders to determine their conformance with relevant standards and their suitability for use by RightShip customers.   

VETTING 

• Perform vetting activities of barges and other type of vessels as per agreed RightShip’s and/or individual customer’s criteria  
• Conduct assessment of DOC Holders to determine their conformance with relevant standards and their suitability for use by RightShip customers  
• Carry out PSC / INC reviews as required 
• Provide support to RightShip customers on their marine activities as requested  
• Conduct review and assessment of Port State Control Inspection reports, Incident investigation reports and Customer Feedback reports 
• Contribute to update RightShip Vetting platform using pro-active reporting from shipowners, RightShip customers and other identified sources 
• Provide feedback / advice to the regional manager to identify the changes in rules / regulations in maritime to ensure readiness / compliance and development of RightShip standards and practices 
• Provide support to respond to queries about RightShip activities (i.e. vetting, risk rating, GHG rating, Inspections, etc) 
• Ensure that all correspondence with external parties and provided documentation is properly maintained and archived as per company procedures 

Qualifications, Skills & Experience  

• Master Mariner or Chief Engineer and have sailed in a senior capacity (Master/Chief Engineer/Mate) on International Trading Dry Carriers and Tankers for at between least 3-5 years sea time. Marine Engineers highly preferred.
• Shore based employment in a management capacity directly involved with the day to day technical and/or cargo operations of crude oil/petroleum product tankers.  This could include service as Petroleum Terminal Superintendent responsible for loading and discharging ships, Tanker Cargo Expeditors and Classification Society Surveyors with demonstrable tanker operations knowledge  
• Preferably have sat and passed the OCIMF/SIRE examination for tankers/gas/chemical inspections. 
• Practical knowledge of ship construction, ship structures, ship machinery, ship repairing, ships’ operations, Chartering and Quality Management System. Including the ISM Code and safety Management Systems. 
• A thorough understanding of ship surveys and certification including PSC, USCG, Flag State Surveys. 
• A good understanding of International Legislation relevant to shipping (relevant IMO and ILO regulations) and the Industry Practices and ISM Code, STCW. 
• A thorough understanding of vessel operations including current Mandatory requirements (ISM Code), Industry Standards, & recommended best practices (such as put out by ICS, etc.)

Identifying and solving problems is something that comes natural to you. You are organized, strategic and collaborative about getting to the best results with your team. We want people with their own opinions that are straight to the point, have an eye for style and are pro-active.  As Store Manager you will be responsible for achieving sales and service targets; maintaining best practices and identifying areas of improvements for store operations and other factors that contribute to providing an excellent experience for our customers and team members alike.

What you will do:

• Lead and develop a professional store team to achieve company goals and incrementally improve individual objectives
• Collaborate with training teams to effectively to develop a gold standard team
• Establish weekly/monthly objectives for the team
• Ensure that all employees present professionally according to company policies and practice highest level of customer service to achieve maximum sales and radically personal experience
• Recruit qualified professional people and consistently raise the bar of your core team by networking in your market to source for top talent
• Own store P&L report and manage budgets (salary, expenses, inventory, etc.)
• Ensure that all merchandise is properly and attractively displayed as per visual guidelines
• Ensure all store standards and operations are to company standards
• Collaborate with store support departments to effectively utilize company resources
• Align with Human Resources on company policies, procedures and development planning for store team

Who you are:  

• Exceptional customer service/clienteling skills
• Minimum of 3 years' experience in a customer service management role
• Strong leadership skills, able to coach/motivate team
• Professional verbal and written communication skills
• Flexible work schedule, including nights, weekends, and holidays

 What you will get: 

• Competitive salary and bonus incentives
• A top-of-the-line training program, unique to the industry
• A clothing allowance for each new season and generous employee discount
• Opportunity to build a career with one of the fastest growing companies in fashion
• Opportunity to travel to other stores and abroad

Job Description:

As an Astera Labs Principal AEC / AOC Program Manager you will play a crucial role in overseeing the planning, coordination, and execution of manufacturing projects featuring Astera Labs' AEC / AOC portfolio of connectivity ASICs used in the world's leading cloud service providers, server and network OEMs. You will ensure that production processes run smoothly, meet quality standards, and are completed on time and within budget and responsible for manufacturing from NPI to mass production phases. To accomplish that, you will be working closely with designers, the manufacturing team, suppliers, and contract manufacturers. This role is expected to travel up to 30% of the year and will require business English skills.

Job Responsibilities

• Project Planning and Execution
• Develop Project Plans: Create detailed project plans, including schedules, budgets, resource allocation, and timelines.
• Coordinate Production Activities: Oversee all aspects of the manufacturing process, ensuring alignment with project goals.
• Monitor Progress: Track project milestones, deliverables, and deadlines to ensure timely completion.
• Problem Solving: Address and resolve issues that arise during the manufacturing process to avoid delays.
• Change Management
• ECO: Drive Engineering Change Order and Deviation processes in product design, manufacturing, and disposition
• PLM: Use Product Lifecycle Management systems such as Agile, Arena
• Ability to evaluate change including trade-offs
• Cross-Functional Team Leadership
• Lead Cross-Functional Teams: Manage and lead cross-functional teams, including engineering, production, quality, supply chain, and logistics.
• Facilitate Communication: Ensure effective communication between different departments and stakeholders involved in the manufacturing process.
• Assign Tasks: Delegate tasks and responsibilities to team members and monitor their performance.
• Budget and Cost Management
• Manage Budgets: Develop and manage project budgets, ensuring costs are controlled and within budget.
• Cost Analysis: Conduct cost-benefit analyses and identify opportunities for cost savings and efficiency improvements.
• Financial Reporting: Provide regular financial updates to senior management, highlighting any variances from the budget.
• Quality Assurance
• Ensure Quality Standards: Ensure that manufacturing processes meet the required quality standards and regulatory requirements.
• Implement Quality Controls: Develop and implement quality control procedures and processes to minimize defects and rework.
• Continuous Improvement: Identify areas for improvement and implement lean manufacturing practices to enhance efficiency and quality.
• Supply Chain Management
• Work closely with Business Operations / Supply Chain team to ensure timely delivery of materials and components.
• Risk Management
• Identify Risks: Identify potential risks in the manufacturing process, including supply chain disruptions, equipment failures, or quality issues.
• Develop Mitigation Plans: Create and implement risk mitigation plans to minimize the impact of identified risks.
• Monitor and Report: Continuously monitor risks and provide regular updates to stakeholders.
• Stakeholder Management
• Engage Stakeholders: Maintain strong relationships with key stakeholders, including customers, suppliers, and internal teams.
• Stakeholder Reporting: Prepare and present reports on project progress, challenges, and successes to senior management and other stakeholders.
• Regulatory Compliance
• Ensure Compliance: Ensure that all manufacturing processes comply with relevant industry regulations, safety standards, and environmental laws.
• Documentation: Maintain accurate documentation of manufacturing processes, quality controls, and compliance activities.
• Technology and Innovation
• Adopt New Technologies: Identify and implement new technologies and processes that can improve manufacturing efficiency, quality, and cost-effectiveness.
• Process Optimization: Continuously seek ways to optimize manufacturing processes through automation, innovation, and best practices.
• Reporting and Documentation
• Project Reports: Prepare detailed project reports, including progress updates, financial status, and quality metrics.
• Documentation: Ensure all project documentation is accurate, up-to-date, and easily accessible for future reference.

Qualifications

• Educational Background
• Bachelor’s Degree (Required): A bachelor’s degree in electrical engineering, manufacturing, industrial engineering, mechanical engineering, or a related field.
• Advanced Degree (Preferred): A Master’s degree in business administration (MBA), engineering management, or a related field can be an advantage, especially for leadership roles.
• Professional Experience
• Relevant Experience: A minimum of 8 years of experience in manufacturing, engineering, or production environments, with several years in a project management or program management role.
• Leadership Experience: Proven experience leading cross-functional teams and managing complex projects from concept through production.
• Industry-Specific Experience: Experience in electronics industry. Experience with high speed / high complexity projects preferred.
• Technical Skills
• Manufacturing Processes: In-depth knowledge of manufacturing processes, production techniques, and industry best practices.
• Project Management: Strong project management skills, including planning, scheduling, budgeting, and resource management.
• Lean Manufacturing: Familiarity with lean manufacturing principles, Six Sigma, and other process improvement methodologies.
• Quality Assurance: Knowledge of quality management systems (e.g., ISO standards) and quality control processes.
• Supply Chain Management: Understanding of supply chain management, procurement, and logistics in a manufacturing environment.

Realize your potential by joining the leading performance-driven advertising company!

As an Advertising Account Manager on the Account Management team in our Shezhen Office, you’ll play a vital role in driving the success of our Tier 1 brands and agencies. You will manage a dynamic book of business, acting as a strategic partner to help advertisers hit their growth goals through high-impact content campaigns. By combining data-driven insights with proactive consultation, you will scale client performance and deepen Taboola's presence in the Greater China market.

To thrive in this role, you'll need:

• 4+ years of experience in a client-facing account management role within the digital advertising industry.
• Proven experience managing a minimum of 20 active accounts simultaneously with a focus on high-volume prioritization.
• Strong proficiency in analyzing campaign data to identify trends and implement performance improvements.
• Professional fluency in English and Mandarin to effectively present complex strategies to senior stakeholders.
• Technical comfort with digital ad tracking (conversion codes, pixels, and implementation requests).

Bonus points if you have:

• Hands-on experience with Native Advertising platforms or programmatic ad-operations.
• A deep understanding of the online publisher landscape both within and outside of Greater China.

How you’ll make an impact:

• Lead the successful launch of digital campaigns by managing technical setup, including conversion tracking, targeting, and pacing.
• Scale advertiser budgets by working closely with clients to hit their specific KPIs and performance goals.
• Drive creative excellence through A/B testing of headlines and images to maximize user engagement and campaign ROI.
• Provide proactive strategic consultation to ensure clients are following platform best practices for long-term success.
• Identify and capture growth opportunities within your book of business through regular data analysis and commercial diagnostics.
• Conduct professional Quarterly Business Reviews (QBRs) to demonstrate value and align on future strategic objectives with key accounts.

Why Taboola?
If you ask Taboolars what they love about working here, they'll tell you that they've been empowered to realize their full potential while growing and learning from and with smart and talented people. They'll also share more about:

• Adam Singolda, Taboola Founder and CEO says; "You can copy anything from another business but you can't copy a company's culture.
• Well-being: Enjoy comprehensive benefits, a fully stocked kitchen, and location-specific perks.
• Flexibility: We offer a hybrid work schedule with 3 days in-office with an option to come in more often if desired.
• Work with some of the biggest names: We work with some of the biggest names in the business. Our publisher partners include Yahoo, Conde Nast, Fox Sports, NBCU, ESPN, CBS, and E! Online. Our advertiser clients include Wells Fargo, Honda, Pinterest, Expedia and Honda.

Ready to realize your potential?
Taboola is an equal opportunity employer and we value diversity in all forms. We are committed to creating an inclusive environment for all employees and believe such an environment is critical for success. Employment is decided on the basis of qualifications, merit, and business need.

Learn more about #TaboolaLife on LinkedIn, Facebook, Instagram, X, YouTube, & the Taboola Life Blog.

About Taboola
Taboola empowers businesses to grow through performance advertising technology that goes beyond search and social and delivers measurable outcomes at scale. Taboola works with thousands of businesses who advertise directly on Realize, Taboola's powerful ad platform, reaching approximately 600M daily active users across some of the best publishers in the world. Publishers like NBC News, Yahoo, and OEMs such as Samsung, Xiaomi and others use Taboola's technology to grow audience and revenue, enabling Realize to offer unique data, specialized algorithms, and unmatched scale.

#LI-Hybrid

#LI-MT1

Realize your potential by joining the leading performance-driven advertising company!

As an Advertising Account Manager on the Account Management team in our Beijing Office, you’ll play a vital role in driving the success of our Tier 1 brands and agencies. You will manage a dynamic book of business, acting as a strategic partner to help advertisers hit their growth goals through high-impact content campaigns. By combining data-driven insights with proactive consultation, you will scale client performance and deepen Taboola's presence in the Greater China market.

To thrive in this role, you'll need:

• 4+ years of experience in a client-facing account management role within the digital advertising industry.
• Proven experience managing a minimum of 20 active accounts simultaneously with a focus on high-volume prioritization.
• Strong proficiency in analyzing campaign data to identify trends and implement performance improvements.
• Professional fluency in English and Mandarin to effectively present complex strategies to senior stakeholders.
• Technical comfort with digital ad tracking (conversion codes, pixels, and implementation requests).

Bonus points if you have:

• Hands-on experience with Native Advertising platforms or programmatic ad-operations.
• A deep understanding of the online publisher landscape both within and outside of Greater China.

How you’ll make an impact:

• Lead the successful launch of digital campaigns by managing technical setup, including conversion tracking, targeting, and pacing.
• Scale advertiser budgets by working closely with clients to hit their specific KPIs and performance goals.
• Drive creative excellence through A/B testing of headlines and images to maximize user engagement and campaign ROI.
• Provide proactive strategic consultation to ensure clients are following platform best practices for long-term success.
• Identify and capture growth opportunities within your book of business through regular data analysis and commercial diagnostics.
• Conduct professional Quarterly Business Reviews (QBRs) to demonstrate value and align on future strategic objectives with key accounts.

Why Taboola?
If you ask Taboolars what they love about working here, they’ll tell you that they’ve been empowered to realize their full potential while growing and learning from and with smart and talented people. They’ll also share more about:

• Adam Singolda, Taboola Founder and CEO says; “You can copy anything from another business but you can’t copy a company’s culture.
• Well-being: Enjoy comprehensive benefits, a fully stocked kitchen, and location-specific perks.
• Flexibility: We offer a hybrid work schedule with 3 days in-office with an option to come in more often if desired.
• Work with some of the biggest names: We work with some of the biggest names in the business. Our publisher partners include Yahoo, Conde Nast, Fox Sports, NBCU, ESPN, CBS, and E! Online. Our advertiser clients include Wells Fargo, Honda, Pinterest, Expedia and Honda.

Ready to realize your potential?
Taboola is an equal opportunity employer and we value diversity in all forms. We are committed to creating an inclusive environment for all employees and believe such an environment is critical for success. Employment is decided on the basis of qualifications, merit, and business need.

Learn more about #TaboolaLife on LinkedIn, Facebook, Instagram, X, YouTube, & the Taboola Life Blog.

About Taboola
Taboola empowers businesses to grow through performance advertising technology that goes beyond search and social and delivers measurable outcomes at scale. Taboola works with thousands of businesses who advertise directly on Realize, Taboola’s powerful ad platform, reaching approximately 600M daily active users across some of the best publishers in the world. Publishers like NBC News, Yahoo, and OEMs such as Samsung, Xiaomi and others use Taboola’s technology to grow audience and revenue, enabling Realize to offer unique data, specialized algorithms, and unmatched scale.

#LI-Hybrid

#LI-MT1

Realize your potential by joining the leading performance-driven advertising company!

As a Publisher Account Manager on the Monetization Operations team in our Beijing Office, you’ll play a vital role in being the growth engine for our top China-based outbound publishers. You will act as a consultant to deepen strategic partnerships, ensuring successful implementation of our monetization solutions while driving value through data-driven optimization. You will use your expertise to build long-term, stable partnerships that help publishers maximize their global reach and engagement.

To thrive in this role, you'll need:

• 5+ years of experience in AdTech, with a focus on Publisher/App developers’ monetization BD or account management roles.
• Deep knowledge of monetization ecosystems such as AdSense, in-app models, or working with content/utility/gaming developers or OEM partners.
• Professional fluency in English, capable of using it as a daily working language with our global teams.
• Strong data sensitivity and the ability to use rigorous analysis to identify revenue optimization opportunities.
• Experience in multinational companies, with the ability to advance projects across internal engineering and product teams.

Bonus points if you have:

• Specific experience supporting China outbound developers in utility, gaming, or OEM sectors.
• Background in strategic sales or business development within the programmatic advertising space.

How you’ll make an impact:

• Manage day-to-day relationships with top China outbound publishers to build long-term, stable partnerships.
• Act as a consultant and growth engine for clients, matching their business needs with effective growth strategies.
• Use rigorous data analysis to proactively identify optimization opportunities and increase clients’ ad revenue.
• Lead Regular Business Reviews (QBRs) to present partnership results and propose actionable improvements.
• Coordinate with global Engineering and Product teams to resolve technical challenges and deliver customized solutions for high-value clients.
• Become a Taboola platform expert, providing professional consultancy to help clients navigate our monetization features.

Why Taboola?
If you ask Taboolars what they love about working here, they’ll tell you that they’ve been empowered to realize their full potential while growing and learning from and with smart and talented people. They’ll also share more about:

• Adam Singolda, Taboola Founder and CEO says; “You can copy anything from another business but you can’t copy a company’s culture.
• Well-being: Enjoy comprehensive benefits, a fully stocked kitchen, and location-specific perks.
• Flexibility: We offer a hybrid work schedule with 3 days in-office with an option to come in more often if desired.
• Work with some of the biggest names: We work with some of the biggest names in the business. Our publisher partners include Yahoo, Conde Nast, Fox Sports, NBCU, ESPN, CBS, and E! Online. Our advertiser clients include Wells Fargo, Honda, Pinterest, Expedia and Honda.

Ready to realize your potential?
Taboola is an equal opportunity employer and we value diversity in all forms. We are committed to creating an inclusive environment for all employees and believe such an environment is critical for success. Employment is decided on the basis of qualifications, merit, and business need.

Learn more about #TaboolaLife on LinkedIn, Facebook, Instagram, X, YouTube, & the Taboola Life Blog.

About Taboola
Taboola empowers businesses to grow through performance advertising technology that goes beyond search and social and delivers measurable outcomes at scale. Taboola works with thousands of businesses who advertise directly on Realize, Taboola’s powerful ad platform, reaching approximately 600M daily active users across some of the best publishers in the world. Publishers like NBC News, Yahoo, and OEMs such as Samsung, Xiaomi and others use Taboola’s technology to grow audience and revenue, enabling Realize to offer unique data, specialized algorithms, and unmatched scale.

#LI-Hybrid

#LI-MT1

Riot Games was established in 2006 by entrepreneurial gamers who believe that player-focused game development can result in great games. In 2009, Riot released its debut title League of Legends to critical and player acclaim. As the most played video game in the world, over 100 million play every month. Players form the foundation of our community and it’s for them that we continue to evolve and improve the League of Legends experience.

We’re looking for humble but ambitious, razor-sharp professionals who can teach us a thing or two. We promise to return the favor. Like us, you take play seriously; you’re passionate about games. We embrace those who see things differently, aren’t afraid to experiment, and who have a healthy disregard for constraints.

That's where you come in.

As a Localization Operations Manager at Riot Games, you are responsible for embedding global readiness into the operational lifecycle of Riot’s products and experiences. Reporting to the Manager of Localization Operations, you operate at the intersection of Production, Development, Publishing, and Localization, ensuring that global delivery is scalable, predictable, and aligned with player expectations.

You lead localization operations across a portfolio of products, shaping workflows from planning through release. You balance executional excellence with strategic foresight, driving alignment across regions and stakeholders while evolving systems and processes to support global scale.

Responsibilities:

• Partner with Production, Development, and Publishing to integrate localization requirements into planning, scope, and timelines
• Oversee localization workflows from source readiness through delivery, ensuring high-quality and on-time outcomes
• Monitor execution health, resolve blockers, and maintain operational predictability across teams
• Develop and improve workflows, runbooks, and systems to enable scalable localization operations
• Leverage localization management systems, automation, and AI-enabled solutions to improve efficiency and visibility
• Build strong cross-functional partnerships and drive alignment across regional and global stakeholders
• Act as a primary point of contact for localization operations within the region
• Identify risks across localization, compliance, and publishing workflows, and drive mitigation strategies
• Use data to improve quality, reduce friction, and scale operations effectively

Qualifications:

• 6+ years of experience in localization operations, production, or program management in gaming, tech, or entertainment
• Experience supporting complex global launches and distributed teams
• Strong understanding of localization pipelines, internationalization, and QA processes
• Experience with localization management systems, CMS platforms, and project management tools (e.g., Jira or similar)
• Proven stakeholder management skills and ability to influence without authority
• Strong communication skills with the ability to simplify complex workflows
• Professional proficiency in English and Mandarin

Desired Qualifications:

• Experience scaling global operational systems or programs
• Familiarity with automation or AI-enabled localization workflows
• Experience in change management or operational transformation
• Understanding of regional compliance and publishing requirements in China

For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about players' experiences, this could be your role!

Riot Games was established in 2006 by entrepreneurial gamers who believe that player-focused game development can result in great games. In 2009, Riot released its debut title League of Legends to critical and player acclaim. As the most played video game in the world, over 100 million play every month. Players form the foundation of our community and it’s for them that we continue to evolve and improve the League of Legends experience.

We’re looking for humble but ambitious, razor-sharp professionals who can teach us a thing or two. We promise to return the favor. Like us, you take play seriously; you’re passionate about games. We embrace those who see things differently, aren’t afraid to experiment, and who have a healthy disregard for constraints.

That's where you come in.

As a Technical Producer on the Wild Rift team, you will drive clarity, coordination, and execution across security, live operations, internal tooling, and cross-functional technical programs. You will partner closely with engineering leaders, senior technical program managers, and cross-functional stakeholders to turn ambiguous problems into actionable plans, build durable operating rhythms, and keep critical initiatives moving from definition through delivery. This is a hands-on role for someone who is comfortable working in technical environments, navigating complexity, and bringing structure to fast-moving live service development.

Responsibilities:

• Own and drive cross-functional technical programs across the Wild Rift technical organization, from scope definition and planning through execution and delivery
• Drive delivery for initiatives by maintaining clear timelines, removing blockers, and keeping stakeholders informed with concise status communication
• Improve live operational readiness and incident response workflows, including triage coordination, quality monitoring, post-incident follow-ups, and operational runbooks
• Partner with senior TPM and team leads to align priorities and drive smooth delivery of the team's roadmap
• Build and maintain dashboards, documentation, and reporting that improve visibility, predictability, and decision-making across the team
• Help establish an intake and prioritization process for internal tooling requests, partner with engineering teams on execution, and track adoption and outcomes
• Coordinate Compliance activities, third-party security testing schedules, track audit and remediation work, and facilitate security review processes
• Build execution plans, define milestones, manage dependencies, surface risks, and drive alignment across engineering and partner teams

Required Qualifications:

• 5+ years of experience working as a Producer, Technical Producer, Project Manager, Program Manager, or in a comparable role within software, game development, or live service environments
• Demonstrated experience owning and driving technical programs or complex cross-functional initiatives from planning through execution
• Ability to understand technical systems, constraints, dependencies, and tradeoffs well enough to facilitate decisions and keep work moving
• Experience partnering closely with engineers and technical stakeholders to define scope, manage risk, and deliver against milestones
• Familiarity with software development lifecycles, release management, and Agile delivery practices such as Scrum or Kanban
• Experience supporting operational workflows such as release readiness, incident response, quality processes, or post-incident reviews
• Hands-on experience managing project schedules, tracking deliverables, and coordinating dependencies across teams
• Strong organizational skills and attention to detail, with the ability to manage multiple workstreams in parallel
• A proactive, self-directed mindset with judgment in ambiguous or fast-moving situations
• Professional fluency in both Mandarin and English

Desired Qualifications:

• Experience in mobile game development, running live service games or games-as-a-service environments
• Experience with live service operations, incident management workflows, or operational excellence programs
• Experience with security reviews, compliance-related workflows, or third-party testing coordination
• Familiarity with Jira, Confluence, or similar project management tools
• Experience co-developing features or coordinating deliverables with external development partners

Employment Type: employment contract with FESCO Adecco, a professional personnel company in China

ABOUT US

Capco is a global technology and management consultancy specializing in driving digital transformation in the financial services and insurance industries. Capco is committed to providing clients with practical solutions. We offer a globally integrated service with offices in leading financial centers across the globe. We have the people, the vision, and the passion.

We are growing through a significant growth journey, now is a very good time to join us as we expand geographically, increase headcount and disrupt the consulting market across APAC with entrepreneurial and agile thinking.

We are:

• Experts in banking and payments, capital markets and wealth and asset management
• Deep knowledge in financial services offering, including e.g. Finance, Risk and Compliance, Financial Crime, Core Banking etc.
• Committed to growing our business and hiring the best talent to help us get there
• Focus on maintaining our nimble, agile and entrepreneurial culture

ROLE RESPONSIBILITIES

We are currently seeking a Principal Consultant to support and drive the growth of our Securities Services practice, with a strong focus on Fund Administration Transformation. This is an exciting opportunity to be a leader, driving complex client programs, shape delivery approaches, and building consulting capability across the practice 

As a Principal Consultant within the Securities Services team, you will lead fund administration transformation projects across fund accounting, operations, and securities services for top-tier financial institution 

KEY RESPONSIBILITIES 

• Lead large-scale transformation programmes across fund administration, transfer agency, middle office, and securities operations. 
• Provide deep subject matter expertise across Fund Admin processes, controls, regulatory obligations, and industry standards. 
• Act as a senior advisor to clients, shaping strategy, operating models, and delivery roadmaps across the fund administration lifecycle. 
• Drive end‑to‑end project delivery, ensuring quality, risk management, and successful implementation of business and technology solutions.
• Mentor and guide consulting teams, helping to build a strong and scalable capability within the practice.

KEY REQUIREMENTS

• 10+ years experience in banking / consulting covering securities services/capital markets, with strong expertise in Fund Administration, Fund Accounting, and related operational processes.
• Strong consulting background with the ability to act as a trusted advisor to senior stakeholders across business and technology 
• Strong track record leading large-scale fund administration transformation programmes, including operating model redesign, process re‑engineering, and platform modernization. 
• Strong programme and project leadership skills, managing teams and ensuring high‑quality delivery. 
• Proven experience in driving sales, business development, and practice growth, including strong client relationship, opportunity identification, solution shaping, and proposal leadership. 
• Experience contributing to practice development, including frameworks, methodologies, and thought leadership. 

WHY JOIN CAPCO?

You will work on engaging projects with some of the largest banks and leading financial services in the world, on projects that will transform the financial services industry.

Key Responsibilities:

• Develop and manage relationships with major cross-border platform sellers (Amazon/Walmart), brands, and channel partners.
• Define and execute sales strategies for seller partners, lead client presentations, and support sustainable business growth on the platform.
• Contribute to the formulation and review of business development strategies for the China market.
• Collaborate closely with marketing and operations teams to ensure seamless project execution and continuous performance optimization.

Qualifications:

• Minimum of 3 years of business development experience with a proven track record in enterprise sales and channel management; prior experience in e-commerce, digital marketing, or SaaS industries is preferred.
• Extensive experience driving enterprise sales growth through consultative selling techniques, with solid analytic expertise in revenue forecasting, business planning, and pricing.
• Solid understanding of affiliate marketing models, platforms, and best practices; in-depth knowledge of Amazon marketplace operations is highly desirable.
• Strong communication, presentation, and negotiation skills with the ability to build and maintain trusted partnerships.
• Proficiency in establishing scalable sales processes, reporting, and performance monitoring tools (e.g., Hubspot)
• Entrepreneurial mindset with a strong bias for action, agility to navigate complex organizations, and a collaborative nature that fosters high-impact partnerships.
• Bachelor’s degree or above; proficiency in English is required.

【Levanta联盟营销-商务拓展 销售经理-中国深圳】

Levanta是一家专注于服务跨境卖家的领先联盟营销平台，总部位于美国西雅图。我们帮助亚马逊、沃尔玛和TikTok Shop卖家与全球优质创作者建立连接，通过站外营销和精准的内容渠道合作，推动销售增长。更多信息欢迎登陆：levanta.io

【主要职责】

1. 负责开拓和维护主流跨境平台（亚马逊/沃尔玛）卖家、品牌和渠道伙伴
2. 针对卖家伙伴制定销售策略，主导销售演示并协助客户在平台的长期增长
3. 协助制定中国市场的商务拓展策略和复盘
4. 与市场和运营团队紧密配合，推动项目执行并持续优化

【岗位要求】

1. 3年以上商务拓展经验，有成功的大客户销售和渠道管理经验；电商、数字营销或SaaS行业背景者优先；
2. 熟悉联盟营销的运作模式、平台和最佳实践；对亚马逊平台店铺运营有深入理解；
3. 具备优秀的沟通和谈判能力，与合作伙伴建立信任关系；
4. 本科及以上学历；有一定的英语阅读能力

【我们提供】

1. 加入一家快速成长、国际化的领先联盟营销平台，直接参与中国市场的战略落地；
2. 高度自由和成长空间，快速决策；每周两天work from home；
3. 具备竞争力，高于行业平均值的薪资与激励机制

【简历投递】

简历请投递至：rocky@levanta.io，邮件标题：职位名称+工作时长+毕业时间

About this team: 

As an Account Manager on the APAC Demand Team, you’ll be responsible for managing some of the region's key customer relationships. You will deliver outstanding, industry-leading client service to mid to senior level POCs, ensuring client happiness as determined by peer & client feedback. You will be expected to demonstrate ownership of your book of business, understanding your clients business goals and requirements innately and navigate internally to deliver on these.

This is a position based in Beijing, reporting directly to Manager, AM APAC. 

Responsibilities:

• Manage a portfolio of mobile advertisers, launching their campaigns, defining their strategies, upselling, and aligning internal resources to execute their goals
• Support New Business Sales at times 
• Show fluency with the processing and use of complex data sets to achieve account growth objectives
• Strong relationships with mid level POCs; Introductory relationships with higher level stakeholders
• Collaborate cross functionally with Analytics & Operations, creative and product teams to solve issues, identifying opportunities for improvement and facilitating internal meetings to drive results  
• Strong level of understanding of Liftoff product and digital performance ecosystem; consulting clients on the right strategy to meet their goals 

Requirements: 

• Bachelor's degree and 3+ years of experience. Minimum 2-3 years of account management and sales experience
• Organization and project management skills
• Creative solution-seeking skills
• Prior experience in an adtech company is preferred
• An understanding of the mobile app and/or digital media ecosystem
• A strategic and data-driven mindset
• Ability to extract and clearly communicate insights from complex data sets. Excel proficiency required 

Location:

We prefer this role to work from our Beijing office (Guomao) at least 2-3 days/week.

Travel Expectations:

We offer several opportunities for in-person team gatherings, including but not limited to project meetings, regional meetups, and company-wide events. We expect our employees to attend these gatherings at least once per quarter. These gatherings provide essential opportunities for collaboration, communication, and team building.

Compensation:
Liftoff offers all employees a full compensation package that includes equity and health/vision/dental benefits associated with your country of residence. Base compensation will vary based on the candidate's location and experience.

The annual pay range for this position (mid level AM) in Beijing is: OTE (base + variable) of 350,000 - 425,000 RMB.

#LI-JH1

We use Covey as part of our hiring and/or promotional process for jobs in NYC, and certain features may qualify it as an AEDT. As part of the evaluation process, we provide Covey with job requirements and candidate-submitted applications. We began using Covey Scout for Inbound on January 22, 2024.

Please see the independent bias audit report covering our use of Covey here.

The Account Manager is responsible for delivering revenue and driving growth in their territory for Twist Bioscience gene synthesis products. (S)he is accountable for delivering accurate revenue forecasts throughout the fiscal year, enabling the executive team to monitor business performance and drive decision making. (S)he is required to maintain knowledge of competitor products and their commercial strategies, identifying and escalating their activities in a time bound manner. (S)he is also accountable for providing customer feedback on Twist Bioscience products in addition to identifying unmet customer needs that will enable the development of new and innovative products.

Responsibilities

Job performance will involve a variety of activities including:

• Attain quarterly and annual revenue targets established from annual commission plans.
• Deliver accurate and timely forecasts for their territory.
• Develop and manage key relationships with new and existing customers at multiple organizational levels.
• Develop contingency and risk mitigation plans for their region as necessary.
• Develop and execute supply agreements to support new and existing business.
• Work collaboratively with operations to minimize time to revenue.
• Maintain CRM database with up to date information
• Represent the company at relevant trade shows.
• Maintain and raise awareness of the competitive landscape, provide customer feedback and introduce new product ideas to internal partners.
• Additional duties as assigned.

Experience

• Proven track record of delivering financial targets on a quarterly and annual basis
• At least 5 years of experience of selling life science reagents and solutions. Knowledge of synthetic biology products and markets preferred.
• Experience with a custom or made to order business a big plus
• Businesses to business experience preferred, in particular, selling to pharma, chemical and/or Agbio organizations.
• Demonstrated technical knowledge of synthetic biology applications utilizing synthetic genes, pathways and organisms a necessity.
• A background in technical sales and support or product management is preferred.
• Application of Salesforce.com a prerequisite.

Key Attributes

• Demonstrated drive, determination and self-motivation resulting in consistent achievement of financial results.
• Demonstrated scientific problem solving skills.
• Demonstrated technical depth in synthetic biology applications and workflows.
• Positive external and internal relationship management skills.
• Ability to participate with others as a member of the team to ensure that demanding and difficult projects are handled smoothly and cooperatively.
• Strong communication and presentation skills.
• Proven ability to thrive in a start-up/ change oriented environment.
• Proven coaching, mentoring, team-building and leadership skills.
• Proven as a strategic thinker, backed up by a track record of tactical execution.

Education

• Bachelor's degree (B.A./B.S) from four year college or university preferred in Biology or similar field. 

Scopely is looking for a Lead Product Manager to join an unannounced title based in our Shanghai office (5 days in the office).

At Scopely, we care deeply about what we do and want to inspire play, every day - whether in our work environments alongside our talented colleagues, or through our deep connections with our communities of players. We are a global team of game lovers who are developing, publishing and innovating the mobile games industry, connecting millions of people around the world daily. 

We are in the early stages of development on an ambitious mobile game in China, and we’re assembling a team of passionate game makers to craft unforgettable characters and immersive adventures that players will love.

What You Will Do

• Define product ownership. You’ll have the rare opportunity to strategize about the product roadmap and design scope of this ambitious project. 
• Communicate. You’ll influence and persuade the project teams to follow you towards those product-defining opportunities. You’ll convince company leadership and external partners to trust you.
• Prioritize. You’ll figure out the possible impact of potential work and weigh it against the effort required to make the work happen, without shying away from big opportunities.
• Call your shots. You’ll understand the right amount of data needed to forecast impact, ensure work is measured, and ship work which delivers against the goals.
• Execute. You’ll do whatever it takes to help the team ship.

What We're Looking For

• You have 5+ years of experience in Product Management (8+ years preferred).
• You’ve been a Product Manager for multiple mobile free-to-play products.
• You have expert-level knowledge of mobile free-to-play games, their relevant audiences, and the Chinese gaming industry overall.
• You have experience owning the publishing strategy and launching mobile games in the Chinese market.
• You have experience working with international teams and IP holders.
• Proficiency in English.

Bonus Points

• You’ve been a Product Manager for a top 100 mobile game or large-DAU mobile games.

Please ensure that the résumé/CV you attach is written in English.

Get To Know Our Team:

This position will be located in either Hong Kong, Taiwan or Shanghai

Agoda launched Flights in 2019 and is now scaling rapidly to become a leading Flights OTA across APAC. With Greater China identified as a key growth market, we are expanding our commercial team to capture this opportunity.

The Opportunity:

As the Senior Manager for Flights in Greater China, you will play a pivotal role in shaping Agoda’s market presence, driving partner strategy, and building the foundations for long-term success. This is a high-impact, highly visible role at the intersection of commercial negotiations, strategic partnerships, and cross-functional leadership. 

You’ll operate with end-to-end ownership of the Greater China market: identifying and closing new partnerships, optimizing performance with existing partners, and ensuring Agoda delivers unmatched value to travelers and suppliers alike. While this is an individual contributor role, you will function as Agoda’s commercial face in-market, working directly with C-level executives of our partners, supported by global teams across Product, Marketing, Finance, Legal, and more. 

This is a rare opportunity to join a start-up within a global leader, with the autonomy to move fast, take bold bets, and directly shape Agoda’s Flights success story. 

What You’ll Do:

• Set the strategy: define and execute market strategies for Greater China, balancing growth, profitability, and long-term competitive positioning. 

• Lead commercial negotiations: Own pricing, availability, and commercial terms with airline partners to maximize Agoda’s competitiveness. 

• Be the market voice: Act as the go-to expert on Greater China aviation and online travel, sharing insights with internal teams and shaping Agoda’s product and growth strategy. 

• Deliver partner success: Build deep, trusted executive-level relationships with suppliers, driving joint initiatives that enhance distribution, revenue, and customer experience. 

• Drive execution excellence: Ensure partners’ day-to-day needs are met by collaborating with Agoda’s regional supply teams, operations, and product specialists. 

• Analyze and optimize: Use data and insights to drive decision-making, identify opportunities, test solutions, and iterate quickly. 
• Innovate at scale: Conceptualize and launch new commercial models, distribution initiatives, and customer-facing features that unlock growth. 

What You’ll Bring:

• 5+ years of experience in the Flights / OTA / airline industry with strong exposure to commercial negotiations, distribution, and market strategy (experience in Greater China highly preferred). 

• Proven track record of delivering growth through partnerships, negotiations, and strategy execution. 

• Commercial acumen with the ability to balance short-term results and long-term market building. 

• Strong executive presence and communication skills in English; able to manage complex conversations at senior levels. 

• Entrepreneurial mindset with hands-on execution capabilities and comfort operating in fast-moving, ambiguous environments. 

• Analytical rigor; demonstrated ability to use data to shape decisions and influence stakeholders. 

• Experience developing and executing end-to-end business plans that cut across commercial, operational, legal, and marketing dimensions. 

Impact this role

At Fictiv, we are revolutionizing the sourcing of custom mechanical parts for Fortune 500 innovators. 在Fictiv，我们正在为财富500强企业革新定制机械零部件的采购方式。

As a Logistics team member, you will be the backbone of our daily shipping operations, ensuring seamless logistics execution between our manufacturing partners and global customers. 作为物流团队的一员，您将成为我们日常运输运营的核心，确保制造合作伙伴与全球客户之间的物流无缝衔接。

Your expertise will drive efficiency, cost savings, and timely deliveries, directly contributing to our mission of empowering product innovators.您的专业知识将提高效率、节省成本并确保准时交付，直接助力我们赋能产品创新者的使命。

You will report to the Lead of International Logistics.

Key Responsibilities

• Courier customs on hold handling for US import customs declaration.
• 中国快递出口在美国进口卡关的处理工作。
• Shipping document filing. (use for customs random checking and finance tax rebate)
• 流文件的归档。(用于海关随机检查及财务退税）
• Part of Logistics reporting.
• 部分物流报告的制作.
• Assist in the work temporarily assigned by the department manager.
• 协助部门经理临时委派的工作。

Desired Traits:

Major Requirement: Logistics Management, English, International Trade.

专业要求：物流管理，英语，国际贸易

Technical Skills:
技术技能：

• Education: Currently in 3rd year of university, good English reading and writing skills, can communicate with English e-mails and fluent oral English is better.
• Required Experience & Background
• 本科大三在读学生。良好的英语读写能力，可以用英文邮件沟通，口语流利更好。 本科或以上学历。良好的英语读写能力，可以用英文邮件沟通，口语流利更好。
• Proficiency in Excel (formulas, pivot tables) and logistics software (SAP/ERP/Odoo/Oracle is a plus).
• 熟练使用Excel（公式、数据透视表）及物流软件 (熟悉SAP/ERP/Odoo/Oracle 更佳）。
• Familiar with various international trade Incoterms such as FOB, CIF, DAP, and DDP, as well as the responsibility division points for each Incoterms. Understand all the processes of international transportation of goods and the related export documentation.
• 熟悉FOB, CIF, DAP, DDP各种国际贸易方式，以及每种贸易方式的责任划分点。了解货物国际运输的各个流程，以及相关单证。
• Understanding of different flight routes and ports, have knowledge related to customs codes filing, customs manuals, customs taxation are plus.
• 不同的航线和港口了解，有海关编码归档，海关手册，海关税务等相关的知识更好。

Soft Skills:
软技能：

• Outgoing and cheerful, passionate and energetic, possess good cross-functional communication skills.
• 外向开朗，热情活力，具有良好的跨部门沟通能力.
•  Have teamwork spirit, be careful and meticulous in doing things, have a good working attitude and be responsible.
• 具有团队精神，做事认真仔细，良好的工作态度和有责任心。
• Plus: Knowledge of HTS codes, customs handbooks, or freight forwarding.
• 加分项： 了解HTS编码、海关手册或货运代理。

Are you ready to drive a game that brings a positive impact to the world through the power of mobile, AR and location technologies?

We’re looking for a Technical Program Manager (TPM) to support a game we currently have in development in our Shanghai Office. You will drive technical programs by defining, scoping, and executing cross-functional projects that ensure the on-time delivery of the overall project.

Key responsibilities include managing technical risks, facilitating teamwork between engineering and other teams, implementing robust feedback and review processes, defining milestones to ensure alignment with game development timelines, and coordinating our release process with partners of mobile platforms like Apple's App Store and Google's Developer Console.

At Scopely, we care deeply about what we do and want to inspire play, every day - whether in our work environments alongside our talented colleagues, or through our deep connections with our communities of players. We are a global team of game lovers who are developing, publishing and innovating the mobile games industry, connecting millions of people around the world daily. 

What You Will Do

• Lead the planning, execution, and delivery of technical initiatives across different areas for the project.
• Work with engineering and product teams to define technical strategies, understand system architecture, and gather requirements for technical projects.
• Serve as the central point of contact for technical initiatives, coordinating efforts across various departments, including engineering, QA, product, and other teams to ensure alignment and effective collaboration.
• Proactively identify, mitigate, and resolve technical, procedural, and logistical issues.
• Design and refine processes and tools for quality assurance, contributing to sustainable development practices and improving productivity across teams.
• Communicate project status, goals, and risks clearly to various stakeholders, including technical and non-technical audiences, at all levels.
• Manage submissions and certification efforts with mobile platform partners like Apple App Store, Google Play Console, etc.

What We're Looking For

• You have a BA/BS in computer science, engineering, business administration or equivalent experience.
• 8+ years of experience in technical program management or similar technical roles.
• You have broad experience and a deep understanding of various development methodologies, and a proven track record of improving your team's efficiency and quality.
• Strong understanding of technical concepts, system architecture, and software development lifecycles.
• Experience managing projects using both Agile and traditional project management methodologies.
• Strong analytical and problem-solving skills to address complex technical challenges and drive innovative solutions.
• Excellent written and verbal communication skills to effectively collaborate with diverse teams and present complex information clearly.
• Ability to lead and inspire cross-functional teams, drive initiatives, and influence decision-making processes to achieve quality goals.
• Exceptional organizational skills and attention to detail, with the ability to manage multiple projects with changing timelines.
• Strong experience with JIRA.

Plus if...

• Mobile gaming experience.
• Proficiency in English.

Scopely is rapidly growing, and we’re looking for a passionate IT Support Technician II to provide full technical support to all users and the IT infrastructure in Shanghai!

The Scopely IT team provides hardware and software support to employees in offices worldwide. With all offices collaborating together, our employees rely heavily on video conferencing and collaboration tools. The IT team strives to deliver excellent support to ensure the best possible experience. We stay up to date with the latest technology and trends to deliver top-notch service to Scopely.

What You’ll Do:

• Work with the manager and the global IT team to deliver on IT projects from concept to production
• Employee onboarding and offboarding
• Device lifecycle management includes procurement, provisioning, deployment, management, maintenance, and de-provisioning.
• Hands-on support for all levels of hardware and software troubleshooting, triaging, and issue resolution
• Network infrastructure management, including wireless and VPN management
• Understanding of industry-standard security best practices with a specific focus on data integrity and malware protection for workstations
• Create and maintain documented processes, procedures, and configurations
• Research and recommend innovative, automated approaches for system administration tasks that scale with the company's growth.
• Prioritize tasks based on impact and urgency.
• Implement, configure, and manage SaaS tools including Slack, Google Workspace, Jira, and JumpCloud.
• Management of vendor and supplier relationships
• Support our AV/VC platform (Zoom)
• Scripting experience (e.g., PowerShell, Python) for automation
• Cloud Identity Provider and SSO management (Okta).

 What you will need:

• 5+  years of relevant work experience as an IT technician.
• Bilingual in Mandarin and English (Business Level).
• Should have experience in MacOS/Windows/SaaS/MDM/Network.
• Familiarity with core business applications such as Jira, Confluence, and Slack
• Familiarity with developer tools such as GitHub, GitLab, and Jenkins
• Familiarity with Apple developer and certificate management
• Should have excellent interpersonal and communication skills and the ability to deal with users at all organizational levels.
• Should have a good attitude/communication, and end-user handling /coordination Skills.
• Ability to meet deadlines and work well under pressure.
• Ability to logically prioritize tasks and schedule work accordingly.
• Strong motivation to learn new technologies.
• Clear all the assessments as per the schedule.

Scopely is looking for a Senior Producer - External Development to join Slate Development Group and contribute to an ambitious new AAA mobile game, based in Shanghai, China. 

At Scopely, we care deeply about what we do and want to inspire play, every day - whether in our work environments alongside our talented colleagues or through our deep connections with our communities of players. We are a global team of game lovers who are developing, publishing and innovating the games industry, connecting millions of people around the world daily.

We are in the early stages of development on an ambitious, unannounced AAA mobile game, and we’re assembling a team of passionate game makers to craft unforgettable characters and immersive adventures that players will love.

What you will do

The Senior Producer will play a key role in driving our efforts across publishing and the development team to support our ambitious new AAA game. As a Senior Producer, you will collaborate with internal and external teams to manage the strategy, execution, and overall readiness of our production capabilities across all marketing efforts. This position offers an unique opportunity to make a significant impact on the success of this game.

You will report to the Executive Producer and work closely with all business stakeholders to ensure that our internal processes and capabilities are optimized to guide our game through the various stages of development.

• Manage & Execute on Publishing Deliverables: Define, monitor, and report on important achievements in the publishing process, ensuring that all materials, content approvals, and deliverables are completed on schedule and meet the necessary standards.
• Publishing Tech Needs: Digest publishing/marketing team technical needs into the tech roadmap and executable plans. Work with Product Manager, Tech Producers and Tech Director to define spec, execution and testing plans.
• Optimize Publisher Operations: Collaborate with the Executive Producer to set up and refine publishing processes, ensuring that all workflows are optimized for efficiency and effectiveness across the game’s lifecycle.
• Take a Hands-On Approach: Be ready to dive into the details and assist with hands-on tasks whenever necessary, whether it’s troubleshooting issues, creating documentation, or directly supporting the team to keep the project moving forward.
• Implement Best Practices for Cross-Functional Collaboration: Work with various cross-functional teams like Marketing, PR, legal, and Customer Support to ensure seamless coordination and that all publishing activities align with the game’s launch strategy and ongoing support.
• Facilitate Publisher & Developer Communication: Act as a communication channel for specific topics between the publishing and development team, ensuring that all parties are informed, aligned, and working towards the same goals.
• Support External Development: Lead and coordinate with external developers to ensure timely progress on specific areas of focus (e.g., ratings, submissions, legal compliance, etc.) and alignment across all relevant areas.
• Risk Management: Identify potential risks related to publishing activities and proactively develop mitigation strategies to ensure the game’s successful launch and post-launch support.

What will you need:

• At least 5+ years of production experience in the video game industry, including a minimum of 3 years specifically with a video game publisher.
• Mandarin & English Proficiency
• Proven track record in managing and coordinating production efforts across various platforms, mostly mobile, ensuring consistent quality and alignment with platform-specific requirements.
• Demonstrated experience managing the process of shipping a game, including handling ratings, marketing operation, legal, and live operations.
• Proven track record of delivering results, coupled with a strong passion for effectively using and collaborating with various applications (e.g., Google Suite, Jira, etc.) to drive project success, adapting as necessary to meet job demands..
• Demonstrated ability to develop comprehensive schedules, monitor task progress and deliverables, and achieve timely completion of project objectives. Proven experience in organizing activities and providing oversight to ensure project adherence and meet deadlines.
• Experience working with executives in a fast-paced, agile environment. The ideal candidate will approach the job with a great sense of urgency, enjoy taking the initiative, thrive at juggling multiple priorities, and seamlessly shift gears as needed.
• Analytical, observant, and strategic, applying the right balance between data and qualitative information to decision-making.
• Strong communication and interpersonal skills.
• Can navigate ambiguity as we ramp up the team and project.

At Scopely, we create games for everyone - and want to ensure that the people behind our games reflect that! We are committed to creating a diverse, supportive work environment where everyone is treated with respect. We are committed to providing equal employment opportunities and welcome individuals from all backgrounds to join us & embrace the adventure!

Out Sourcing Activity Manager

Role summary - This role manages overall outsourcing vendor performance for customer support and onboarding services. It aligns vendor operations with Payoneer’s priorities, drives performance excellence, and ensures compliance. The OS Activity Manager balances business and vendor interests, provides clear communication, and continuously enhances operational efficiency, ownership, and customer experience.

Location: Shanghai, China
On-site 
Full-time

What you’ll do

• Own vendor relationship and performance.
• Track, measure, report and evaluate vendor performance.
• Liaise with vendors in daily/weekly/ monthly/ quarterly (as applicable) meetings to understand issues and barriers to meeting performance target.
• Develop and implement performance improvement plans, leveraging internal cross functional expertise and resources.
• Report on performance in weekly/ monthly/ quarterly (as applicable) forums with senior leadership (or procurement/ sourcing team as required).
• Troubleshoot all vendor problems and present, with mitigation, to management as required.
• Set and review measurable targets, guidelines and action plan with vendors, and ensure that they align with the overall business goals of the Payoneer.
• Actively identify opportunities to continuously enhance efficiency and quality delivered by external vendors.
• Develop and sustain long-standing strategic partnership with Ops-approved vendors.
• Facilitate vendor searches, portfolio benchmarking and vendor onboarding with internal stakeholders as required.
• Ensure vendors are supported and aware of performance goals and contractual obligations.
• Attend all vendor-related meetings that are critical to overall performance.

Who you are

• An individual who possesses with high work ethic standards and strong sense of ownership
• Motivated self-starter who can learn quickly in a fast-paced environment
• Passionate and committed professional with excellent interpersonal skills and service-oriented mindset
• Great team player who cares and willing to help other colleagues
• Strong vendor management skills
• Solid operations management skills
• Excellent in verbal and written English, to work with a diverse global team
• Native Mandarin speaker (or close to native)
• Strong influencing and stakeholder management skill
• Solid organizational skills including attention to detail and multitasking skill
• Strong working knowledge of Microsoft Office
• Able to work in China
• Extensive contact center and/or operations experience of six years or more, master of related KPIs such as SLA, Average waiting time, AHT, CSAT, backlogs, FCR, resolution time etc..
• Experience in supporting global customers in a multi-lingual environment
• Experience in the management of outsourced suppliers delivering customer-facing support for at least three years - either on the client or outsourced vendor side
• Experience working as part of a virtual team that is geographically dispersed
• Proven ability to collaborate with regional partners
• Bachelors degree above or equivalent experience

#LI-DW1

#LI-Onsite

Senior Checkout Manager

Role summary

Senior Checkout Manager is a senior individual contributor role focused on driving Checkout business growth, acting as a Checkout subject-matter expert, and serving as a key bridge between Sales, Product, Risk, and Operations.

This role combines merchant-facing responsibilities, internal enablement, and strategic input into Checkout product evolution.

Location: Shanghai, China

On-site

Full-time

What you’ll do

• Own and drive Checkout growth KPIs across acquisition, conversion, and retention, with clear impact on GMV and revenue
• Partner with Sales / CSM teams to accelerate high-potential Checkout opportunities and improve pipeline conversion efficiency
• Support pricing discussions, deal structuring, and commercial strategy for strategic merchants
• Identify growth opportunities across markets, payment methods, and merchant segments, and translate insights into actionable plans
• Represent Checkout in key merchant meetings, workshops, and externally facing sessions, including presentations and demos
• Gather structured merchant feedback and market insights to inform product and commercial decisions
• Serve as a key communication hub between Sales, Product, Risk, Operations, and Customer Care teams
• Participate in Checkout product discussions, roadmap reviews, and strategy alignment from a commercial and merchant perspective

Who you are

• 5–7 years of experience in the acquiring / cross-border payments industry, with solid understanding of Checkout products and payment flows
• Proven ability to engage directly with customers, including senior stakeholders, and confidently lead commercial and solution-oriented discussions
• Comfortable with presentations, workshops, and public speaking, both internally and externally
• Outstanding internal communication and stakeholder management skills, able to work effectively across Sales, Product, Risk, Operations, and other teams
• Business-oriented mindset with the ability to balance commercial goals and product realities
• Fluent English (written and spoken); able to participate in global meetings and contribute to international discussions

Senior Manager, Customer Success – Enterprise

Role summary

Location: Shenzhen, China
On-site 
Full-time

What you’ll do

• Oversee and manage existing e-Commerce client relationships and play an active role in developing and building long-term relationships with top customers to develop value propositions that address client needs.
• Be proactive in strengthening existing relationships and creating new ones to maximize acquisition, retention, and up-sell/X-sell related solutions and services.
• Growing the company’s capability to serve e-Commerce trade and develop the vision and plan to execute a go-to-market strategy, collaborating with the analytics.
• Be accountable for increasing user health, managing day-to-day operations, and scaling the team.
• Effectively work cross-functionally across the organization to shape business solutions to meet customer needs.
• Drive events, below the line activities and represent Payoneer in industry forums to drive awareness.
• Other related duties assigned as needed

Who you are 

• BA Degree or equivalent, master’s degree is a plus
• 5+ years of experience in business development or account management
• 2~3 years of e-Commerce experience is a must
• Exceptional written, presentation, and verbal communication in English and Mandarin
• Have basic data analysis skills and data driven mindset
• Ability to work cross-functionally with different stakeholders at different levels
• Passionate for entrepreneurship, self-motivated, self-disciplined, problem solving, results and detail oriented to grow regional B2B business to grow through current business expansion and to expand with new initiatives
• Language – Fluent in English / Chinese
• MS Office: proficient in PPT / Excel

Role summary

We are looking for a talented Strategy Lead, to shape Greater China’s strategic direction and put strategy into action. As a thought leader for China, you will dive into the intricacies of the cross-border payment business, grasp technical and commercial concepts and deeply understand the challenges and opportunities faced. Your primary responsibility will be end-to-end ownership of China strategy development to drive the growth of our China business. You must be an inspirational leader who can empower fellow team members, take initiates, and collaborate with colleagues from different cultures and time zones. You will report to Director of Revenue Operations & Strategy in Greater China, with strong visibility to Global SVP and Greater China General Manager

Location: Shanghai

On-site

Full-time

What you’ll do

1. Create actionable strategy for existing and new businesses in Greater China, embedded with market trends, customer insights, data analysis, and interlocked with our resources and product roadmap
2. Lead cross-functional strategic project and planning
3. Leverage inputs from internal team and external customer voices, to identify opportunities to grow our business and improve efficiency, and vocalize them in the leadership team
4. Create simple, effective structure to frame key business decisions so that we have higher chance of making the right decision and take faster actions
5. Use high impact communication to influence our China and Global team to take the right actions
6. Independently identify high value strategic topics to execute on, to truly lead China strategy

Who you are

1. A/B.Sc. from top Tier universities
2. 4-7 years of experience in top-tier strategy consulting firms, venture capital or tech strategy teams, with at least 2+ years leading teams. Experience in corporate roles is a plus, but not a must
3. Fluency in English, both verbal and written
4. Passion for technology, with project experience in tech / internet / finance industries

#LI-SL1

THE ROLE 
We are looking for a high-performing, hunter-mentality Sales Manager to drive the growth of our new logistic business. Your mission is to acquire brand customers and direct retailers, convincing them to migrate their supply chain and fulfillment operations to our platform. This is a "zero-to-one"; sales role where you will define the sales pitch, identify high-potential leads, and close deals that directly impact our revenue and network scale.

KEY RESPONSIBILITIES 

• Customer Acquisition: Proactively identify, reach out to, and sign high-growth brands and direct retailers as QLS partners.
• Selling: Understand the unique supply chain pain points of prospective clients articulate how QLS’s M2C model and automated logistics technology can solve them.
• Lead Generation: Build and manage a robust sales pipeline through cold outreach, networking, and industry events across the APAC and global retail sectors.
• Pitch Proposal: Develop and deliver compelling sales presentations and commercial proposals that highlight QLS’s value proposition (speed, cost-efficiency, and tech-integration).
• Contract Negotiation: Lead the commercial negotiation process, including pricing structures, Service Level Agreements (SLAs), and legal terms.
• Market Intelligence: Stay ahead of logistics trends and competitor offerings to refine our go-to-market strategy and pricing models.
• Cross-functional Collaboration: Work closely with the Operations and Onboarding teams to ensure a smooth transition for new clients

QUALIFICATIONS

• Experience: 5–8+ years of B2C, B2B sales or business development experience, ideally within Logistics, Freight Forwarding, E-commerce Platforms, or Supply Chain SaaS.
• Proven Track Record: A history of exceeding sales targets and successfully acquiring mid-to-large scale brand/retailer accounts.
• Network: An existing network of contacts within the retail, fashion, or consumer goods industry in Greater China or the APAC region is a significant plus.
• Communication: Exceptional storytelling and negotiation skills. Ability to influence C-level executives and supply chain heads.
• Language: Bilingual in English and Mandarin is essential for engaging both international brands and regional stakeholders.
• Mindset: Entrepreneurial, resilient, and comfortable with the ambiguity of a fast-growing startup. You are a self-starter who doesntwait for a playbook to be written

THE ROLE

Sourcing Manager - Women's Woven Tops (SEA)

RESPONSIBILITIES:

• Scout for vendor partners in SEA who can manufacture high quality Women's Woven products with fast production lead time
• Pitching and on-boarding vendor partners in speed. This should be done with clear criteria around the initial test period and ensuring their ability to scale, if the test period is successful.
• Drive excellence in partner operations for existing supplier relationships within current Quince categories, while expanding the supply base and improving Quince's product costs, quality, and commercial terms for sustainable sales and profitability
• Material Sourcing: Resource in speed any materials that can effectively improve product cost, quality and speed as options for scaling order. Have experience negotiating with suppliers throughout the supply chain from T1 to T2 mill/ vendor partners.
• Open costing expertise: Have solid open costing breakdown experience from brand or manufacturer side to build a clear strategy for costing negotiations; able to construct a validated cost structure/ template to negotiate with vendor partners without relying on vendor data only.
• Act as an Ambassador to our partners in all interactions, building and deepening our relationships Continuous improvement
• Drive for higher hit-rate launches (reviews, returns, sales) through product excellence and drive for faster development times by identifying bottlenecks and proposing solutions
• Have a clear strategic, commercial understanding of the sourcing landscape and trade benefits that can improve product costs and speed of product to market destined for the USA, Canada, and Europe as an asset. 
• Lead at 30,000 ft and 3000 ft involving a diverse set of stakeholders from different functions and nationalities.  Be willing to be scrappy at times to improve on existing ways of working and redefining new processes and SOP for faster speed and continuous improvement.

QUALIFICATIONS:

• Experience: 10 year + sourcing and merchandising experience in Women’s apparel categories with high-end national brands in the United States & Europe specifically in Women's Woven Tops. . 
• Consumer focused and ambitious individual providing strategic leadership and act as a role model in business with self assurance, pride, and passion that exudes personal and professional impact
• Self-Motivated: Proven ability as a self starter and quick independent learner adapting swiftly to new challenges
• Detail Oriented: Exceptional attention to details with a data driven approach to decision making and problem-solving.
• Analytical Skills: Strong analytical mindset with a focus on execution, process improvement, and brand enhancement.
• Curiosity: Continuous learner with a proactive attitude, open to new perspectives and adaptable to changing circumstances.
• Supply Chain or Operations Background: Good track record in supply chain management or operations contributing to a well-rounded understanding of the retail landscape.
• Collaborative Nature: Excellent interpersonal skills, fostering collaboration across teams, skilled in written and verbal communication and presentation.
• Resilient under pressure and relentless in the drive to create broader impact by being bold and challenging the status quo.

 The Role- Sourcing Manager, Women Knit Top

RESPONSIBILITIES:

• Business need analytics & supplier identification: finds, vets, pitches, signs and onboards vendors, to secure the best quality, cost, speed, reliability and scalability
• Pitching and on-boarding vendor partners in speed. This should be done with clear criteria around the initial test period and ensuring their ability to scale, if the test period is successful.
• Supplier relationship management: sets up the vendor for success thru vendor onboarding trainings, performance management thru WBR and MBR, etc
• Drive excellence in partner operations for existing supplier relationships within current Quince categories, while expanding the supply base and improving Quince's product costs, quality, and commercial terms.
• Pricing and cost optimization: collaboratively works with merchants, procurement and vendor partners on achieving margin target
• Build for speed, scalability and flexibility: works with vendors and Quince functional teams to build speed (fast Replenishment) and scalability, thru material staging and capacity management, educating vendors to build muscles for analysing sales data, using planning and sales data to deliver optimum replenishment
• Compliance and responsible sourcing: ensures factories meet legal, ethical, and sustainability standards, including fair labour practices and certifications
• Risk management and contingency planning: counter sourcing, establish backup vendors or alternative sourcing strategies
• Act as an Ambassador to our partners in all interactions, building and deepening our relationships for continuous improvement

QUALIFICATIONS:

• Experience: 10 year + sourcing and merchandising experience in Women Knit categories
• Self-Motivated: Proven ability as a self starter and quick independent learner adapting swiftly to new challenges
• Detail Oriented: Exceptional attention to details with a data driven approach to decision making and problem-solving.
• Analytical Skills: Strong analytical mindset with a focus on execution, process improvement, and brand enhancement.
• Curiosity: Continuous learner with a proactive attitude, open to new perspectives and adaptable to changing circumstances.
• Supply Chain or Operations Background: Good track record in supply chain management or operations contributing to a well-rounded understanding of the retail landscape.
• Collaborative Nature: Excellent interpersonal skills, fostering collaboration across teams, skilled in written and verbal communication and presentation.
  
  

THE ROLE:
Manager, Sourcing - Men's Sweaters (SEA) 

RESPONSIBILITIES:

• Business need analytics & supplier identification: finds, vets, pitches, signs and onboards vendors, to secure the best quality, cost, speed, reliability and scalability
• Pitching and on-boarding vendor partners in speed. This should be done with clear criteria around the initial test period and ensuring their ability to scale, if the test period is successful.
• Supplier relationship management: sets up the vendor for success thru vendor onboarding trainings, performance management thru WBR and MBR, etc
• Drive excellence in partner operations for existing supplier relationships within current Quince categories, while expanding the supply base and improving Quince's product costs, quality, and commercial terms.
• Pricing and cost optimization: collaboratively works with merchants, procurement and vendor partners on achieving margin target
• Build for speed, scalability and flexibility: works with vendors and Quince functional teams to build speed (fast Replenishment) and scalability, thru material staging and capacity management, educating vendors to build muscles for analysing sales data, using planning and sales data to deliver optimum replenishment
• Compliance and responsible sourcing: ensures factories meet legal, ethical, and sustainability standards, including fair labour practices and certifications
• Risk management and contingency planning: counter sourcing, establish backup vendors or alternative sourcing strategies
• Act as an Ambassador to our partners in all interactions, building and deepening our relationships for continuous improvement

QUALIFICATIONS:

• Experience: 10 year + sourcing and merchandising experience in men sweater categories 
• Self-Motivated: Proven ability as a self starter and quick independent learner adapting swiftly to new challenges
• Detail Oriented: Exceptional attention to details with a data driven approach to decision making and problem-solving.
• Analytical Skills: Strong analytical mindset with a focus on execution, process improvement, and brand enhancement.
• Curiosity: Continuous learner with a proactive attitude, open to new perspectives and adaptable to changing circumstances.
• Supply Chain or Operations Background: Good track record in supply chain management or operations contributing to a well-rounded understanding of the retail landscape.
• Collaborative Nature: Excellent interpersonal skills, fostering collaboration across teams, skilled in written and verbal communication and presentation.

THE ROLE

Sourcing Manager - Intimates/Lounge/Swim (HK/China)

RESPONSIBILITIES:

• Scout for vendor partners in China/Hong Kong who can manufacture high quality Intimates/Lounge/Swim with fast production lead time
• Pitching and on-boarding vendor partners in speed. This should be done with clear criteria around the initial test period and ensuring their ability to scale, if the test period is successful.
• Drive excellence in partner operations for existing supplier relationships within current Quince categories, while expanding a redundant supplier base  improving Quince's product costs, quality, and commercial terms for sustainable sales and profitability
• Manage capacity at a supplier and style level to keep pace with company growth and scale
• Material Sourcing: Resource in speed any materials that can effectively improve product cost, quality and speed as options for scaling order. Have experience negotiating with suppliers throughout the supply chain from T1 to T2 & T3 (as needed)  mill/ vendor partners.
• Open costing expertise: Have solid open costing breakdown experience from brand or manufacturer side to build a clear strategy for costing negotiations; able to construct a validated cost structure/ template to negotiate with vendor partners without relying on vendor data only.
• Act as an Ambassador to our partners in all interactions, building and deepening our relationships Continuous improvement
• Drive for higher hit-rate launches (reviews, returns, sales) through product excellence and drive for faster development times by identifying bottlenecks and proposing solutions
• Have a clear strategic, commercial understanding of the sourcing landscape and trade benefits that can improve product costs and speed of product to market destined for the USA, Canada, and Europe as an asset. 
• Lead at 30,000 ft and 3000 ft involving a diverse set of stakeholders from different functions and nationalities.  Be willing to be scrappy at times to improve on existing ways of working and redefining new processes and SOP for faster speed and continuous improvement.

QUALIFICATIONS:

• Experience: 10 year + sourcing and merchandising experience in Intimates/Lounge/Swim categories with high-end national brands in the United States & Europe specifically in Intimates/Lounge/Swim
• Consumer focused and ambitious individual providing strategic leadership and act as a role model in business with self assurance, pride, and passion that exudes personal and professional impact
• Self-Motivated: Proven ability as a self starter and quick independent learner adapting swiftly to new challenges
• Detail Oriented: Exceptional attention to details with a data driven approach to decision making and problem-solving.
• Analytical Skills: Strong analytical mindset with a focus on execution, process improvement, and brand enhancement.
• Curiosity: Continuous learner with a proactive attitude, open to new perspectives and adaptable to changing circumstances.
• Supply Chain or Operations Background: Good track record in supply chain management or operations contributing to a well-rounded understanding of the retail landscape.
• Collaborative Nature: Excellent interpersonal skills, fostering collaboration across teams, skilled in written and verbal communication and presentation.
• Resilient under pressure and relentless in the drive to create broader impact by being bold and challenging the status quo.

About this role: 

As an AM on the APAC Demand Team, you’ll be responsible for managing some of the region's key customer relationships. You will deliver outstanding, industry-leading client service to mid to senior level POCs, ensuring client happiness as determined by peer & client feedback. You will be expected to demonstrate ownership of your book of business, understanding your clients business goals and requirements innately and navigate internally to deliver on these.

This is a position based in Beijing, reporting directly to Manager, AM APAC. 

Responsibilities:

• Manage a portfolio of mobile advertisers, launching their campaigns, defining their strategies, upselling, and aligning internal resources to execute their goals
• Support New Business Sales at times 
• Show fluency with the processing and use of complex data sets to achieve account growth objectives
• Strong relationships with mid level POCs; Introductory relationships with higher level stakeholders
• Collaborate cross functionally with Analytics & Operations, creative and product teams to solve issues, identifying opportunities for improvement and facilitating internal meetings to drive results  
• Strong level of understanding of Liftoff product and digital performance ecosystem; consulting clients on the right strategy to meet their goals

Requirements: 

• Bachelor's degree and 5+ years of experience. Minimum 3-5 years of account management and sales experience
• Organization and project management skills
• Creative solution-seeking skills
• Prior experience in an adtech company is preferred. 
• An understanding of the mobile app and/or digital media ecosystem
• A strategic and data-driven mindset
• Ability to extract and clearly communicate insights from complex data sets. Excel proficiency required. 

Location:

We prefer this role to work from our Beijing office (Guomao) at least 2-3 days/week.

Travel Expectations:

We offer several opportunities for in-person team gatherings, including but not limited to project meetings, regional meetups, and company-wide events. We expect our employees to attend these gatherings at least once per quarter. These gatherings provide essential opportunities for collaboration, communication, and team building.

Compensation:
Liftoff offers all employees a full compensation package that includes equity and health/vision/dental benefits associated with your country of residence. Base compensation will vary based on the candidate's location and experience.

The annual OTE (on-target earning = base + on-target bonus) for this role in Beijing is RMB 425,000 - 550,000

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024.

Please see the independent bias audit report covering our use of Covey here.

We are hiring for one of our ecosystem projects. We are hiring a Senior Business Development Manager to support client acquisition and growth for company's pioneering digital payment solutions. 

Key Responsibilities

• Build robust payments industry network and manage full sales cycle for enterprises, payment firms, and merchants.
• Develop targeted acquisition strategies for new merchant/corporate accounts using consultative, blockchain-savvy approach.
• Nurture key client relationships, resolve issues promptly, and ensure exceptional experience to drive retention.
• Track sales performance, identify growth opportunities, and refine strategies for existing accounts.
• Collaborate with Compliance, Product, Operations, and Leadership; stay ahead of digital asset/payment trends.

Requirements

• 7+ years sales experience in banking, fintech, or blockchain payments; proven B2B revenue growth.
• Bachelor’s in business/finance (preferred); strong communication, negotiation, and analytical skills.
• Thrives in fast-paced, innovative environments; proficient in MS Office and CRM (e.g., HubSpot).
• Excellent relationship-building and problem-solving abilities.
• Fluent in English and Mandarin Chinese is required.

As the External Affairs Manager for Riot Games China, you will report to the Head of Public Affairs, China. You will help the company stay on top of regulatory developments across China’s gaming and internet industries, drive the maintenance and application of relevant licenses, and build effective working relationships with external bodies and industry associations. By translating complex policy environments into clear, actionable business recommendations, you will support the company in making decisions that are good for the business and help Riot Games operate and grow with confidence in the Chinese market.

Responsibilities:

•   Track, analyze, and synthesize policy developments across China’s gaming and internet sectors; provide timely briefings and actionable recommendations within a compliance framework to support sound business decision-making
•   Drive license applications including but not limited to game licenses and other content approvals; coordinate across local teams and global teams to keep submissions accurate and on schedule
•   Build and maintain productive working relationships with external bodies and industry associations; know the processes, navigate the right channels, and keep communication lines open
•   Respond quickly when regulatory or external affairs issues arise; coordinate resources to resolve matters efficiently within the bounds of applicable policy and regulation
•   Help establish and maintain external affairs communication channels and platforms to keep day-to-day operations running smoothly
•   Support teams on content risk assessment, classification, and compliance-related decisions
•   Work closely with internal teams to support public affairs and related communications work

Required Qualifications:

•   5+ years of experience in public affairs, external affairs, or a related field; gaming or internet industry background preferred
•   Strong understanding of China’s gaming and internet industries, with the ability to apply that knowledge to make sound judgments and decisions on the job
•   Hands-on experience with game license applications and content publishing qualification processes
•   Strong crisis response instincts — calm under pressure, able to act decisively with incomplete information
•   Strong cross-functional coordination skills; able to bring together internal teams and partner resources to get things over the line
•   Excellent written and spoken Chinese; working proficiency in English, with fluency a plus

Desired Qualifications:

•   Experience at a multinational company, or a background in law relevant to regulatory affairs
•   Direct experience in a public affairs role at a leading gaming company or internet platform
•   Familiarity with esports, live events, or entertainment content regulatory frameworks

For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about players' experiences, this could be your role!