Capco

Capco is a leading global technology and management consultancy that excels in driving digital transformation within the financial services and insurance sectors. With an unwavering commitment to delivering practical solutions, we empower our clients to navigate the complexities of today's fast-paced market. Our integrated services span across major financial hubs worldwide, ensuring that we are always close to our clients and their needs.

At Capco, we possess not only the expertise but also the vision and passion necessary to lead transformative change. As we embark on an exciting growth journey, this is the perfect moment to join our team. We are expanding geographically, increasing our workforce, and poised to disrupt the consulting landscape across APAC with our entrepreneurial spirit and agile methodologies.

About the Role

We are thrilled to introduce an opportunity for a talented AI Engineer to join our Hong Kong team. This role is designed for a technology innovator who thrives on solving complex challenges and is passionate about building AI-driven solutions that transform the Financial Services industry. As an AI Engineer at Capco, you will play a pivotal role in shaping the future of banking and insurance by leveraging cutting-edge AI technologies to deliver intelligent, scalable, and compliant solutions. Your work will enable our clients to unlock new efficiencies, enhance customer experience, and stay ahead in a rapidly evolving digital landscape. If you are excited about applying advanced AI techniques to real-world business problems and driving measurable impact, we want you on our team.

Key Responsibilities

• Build multi-agent workflows to optimize business processes within banking and financial services.
• Develop and maintain software pipelines for data processing, model training, and deployment using Python-based frameworks.
• Train, fine-tune, and optimize neural network models, including LLMs, for specific use cases such as risk assessment and customer query resolution.
• Collaborate with data scientists, engineers, and business stakeholders to translate requirements into production-ready AI applications.
• Ensure AI models adhere to banking regulations, data privacy standards (e.g., GDPR, CCPA), and ethical AI practices.
• Conduct experiments, evaluate model performance, and iterate solutions to improve accuracy and efficiency.
• Monitor deployed solutions in production, troubleshooting issues, and implement updates as needed.
• Stay updated on emerging AI trends, particularly in NLP and LLMs, and contribute to knowledge sharing within the team.
• Participate in code reviews, agile ceremonies, and CI/CD processes.

Experience and Qualifications

• 4–10 years of professional experience in AI/ML engineering, with a focus on software development and deployment.
• Strong software engineering experience with Python and libraries such as TensorFlow, PyTorch, scikit-learn, and Huggingface.
• Demonstrated experience in NLP, including projects involving text classification, entity recognition, or similar.
• Hands-on experience training and fine-tuning neural network models, with a track record of optimizing for performance and scalability.
• Proven expertise working with LLMs (e.g., GPT, BERT) and building agentic solutions using frameworks like LangChain, LangGraph, or ADK.
• Familiarity with cloud platforms (AWS, Azure, or Google Cloud) for model deployment and data management.
• Solid understanding of machine learning concepts, including supervised/unsupervised learning, evaluation metrics, and bias mitigation.
• Experience with version control systems (e.g., Git) and agile methodologies.
• Excellent problem-solving skills and ability to work in a fast-paced, collaborative environment.

Preferred Qualifications

• Experience in financial services domains such as fraud detection, credit scoring, or customer service automation.
• Familiarity with big data tools (e.g., Spark, Hadoop) and databases (SQL/NoSQL).
• Knowledge of graph databases and knowledge graphs.
• Understanding DevOps practices, containerization (Docker, Kubernetes), and MLOps workflows.
• Publications, open-source contributions, or certifications in AI/ML.
• Strong communication skills for presenting technical concepts to non-technical stakeholders.

ABOUT US

Capco is a global technology and management consultancy specializing in driving digital transformation in the financial services and insurance industries. Capco is committed to providing clients with practical solutions. We offer a globally integrated service with offices in leading financial centers across the globe. We have the people, the vision, and the passion.

We are growing through a significant growth journey, now is a very good time to join us as we expand geographically, increase headcount and disrupt the consulting market across APAC with entrepreneurial and agile thinking.

We are:

• Experts in banking and payments, capital markets and wealth and asset management
• Deep knowledge in financial services offering, including e.g. Finance, Risk and Compliance, Financial Crime, Core Banking etc.
• Committed to growing our business and hiring the best talent to help us get there
• Focus on maintaining our nimble, agile and entrepreneurial culture

ROLE RESPONSIBILITIES

We are currently seeking a Senior Consultant to support and drive the growth of our Data practice, particularly in our Data Analysis / Data Modelling / Data scientist stream. This is an exciting opportunity to be a leader, in a growing team of data practitioners, where you will be initiating and implementing cutting-edge data & analytics programmes for top-tier Financial Services clients.

As a Senior Data Consultant, you will be involved in developing the HK Data Practice capabilities and the broader Global Data Practice to supporting topics such as Cloud, Artificial Intelligence and Machine Learning.

KEY RESPONSIBILITIES 

SKILLS & EXPERTISE

• Minimum 3+ years experience using NLP, large language models, and machine learning to solve business problems (such as search, extracting information from documents, or automating processes).
• Experience within banking or financial services will be preferred but not a must. 
• Hands‑on experience designing and building LLM solutions, including retrieval‑augmented generation (RAG), agent‑based workflows, and systems that use tools and multi‑step logic.
• Experience putting AI / LLM models into production and supporting them, with an understanding of scaling, controls, and operational risks.
• Strong Python coding skills, with experience writing reliable, production‑ready code using modern ML and LLM frameworks.
• Good understanding of how to work with LLMs, including prompt design, fine‑tuning models, adapting them to specific domains, and knowing their strengths and limitations.
• Strong communication and consulting skills, with the ability to explain complex technical ideas clearly to both business and technical stakeholders.

WHY JOIN CAPCO?

You will work on engaging projects with some of the largest banks in the world, on projects that will transform the financial services industry.