Help Desk Jobs in China.
All active Help Desk roles based in China.
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Mission
Speechify is the easiest way to listen to the world’s information. Articles on the web, documents in the cloud, books on your phone. We absorb it all and let you listen to it at your desk, on the go, at your own speed, and with tools that make learning easier, deeper, and faster.
What streaming services have done for audio entertainment, we’re doing for audio information. And whatever we’re doing seems to be working. We’re #1 in our category, and experiencing exponential growth.
Overview
We're looking for a Senior Software Engineer to join our Core Experiences Team. This team builds and maintains the foundational services and SDKs that power Speechify’s product experience across platforms. It's a critical role for someone who enjoys working at the intersection of product and infrastructure, thinks strategically, and is passionate about designing clear, reliable APIs and simple systems that directly enhance the user experience.
What You’ll Do
- Collaborate with Speechify’s Product Teams to scope projects, find ways to reduce scope to get faster feedback from customers, navigate the integration/UX tradeoffs relevant to different product teams, and deliver solutions via our cross-platform SDK
- Optimize existing functionality to ship things like faster loading and more intelligent parsing by designing more efficient abstractions and improving our algorithms
- Ship cloud functions, lightweight backend services, and jobs using Kotlin
An Ideal Candidate Should Have
- Systems thinking. You know that optimizing a system requires end-to-end design, and you believe simplicity is valuable.
- Speed. You work quickly to generate ideas and options and know how to decide which things can ship now and what things need time
- Focus. We’re a high-growth startup with a busy, remote team. You know how and when to engage or be heads down
- Collaboration. You know how to inspire, play, and negotiate with opinionated designers, marketers, and PMs
- Preferred Tech Stack:
- Kotlin Multiplatform (Java experience is OK but role is Kotlin Multiplatform)
- Prior experience with GCP is a plus
What We Offer
- A fast-growing environment where you can help shape the company and product.
- An entrepreneurial-minded team that supports risk, intuition, and hustle.
- A hands-off management approach so you can focus and do your best work.
- An opportunity to make a big impact in a transformative industry.
- Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture.
- Opportunity to work on a life-changing product that millions of people use.
- Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more.
- Work in one of the fastest growing sectors of tech, the intersection of artificial intelligence and audio.
Think you’re a good fit for this job?
Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.
Not looking but know someone who would make a great fit?
Refer them!
Speechify is committed to a diverse and inclusive workplace.
Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Ready to apply?
Apply to Speechify
Mission
Speechify is the easiest way to listen to the world’s information. Articles on the web, documents in the cloud, books on your phone. We absorb it all and let you listen to it at your desk, on the go, at your own speed, and with tools that make learning easier, deeper, and faster.
What streaming services have done for audio entertainment, we’re doing for audio information. And whatever we’re doing seems to be working. We’re #1 in our category, and experiencing exponential growth.
Overview
We're looking for a Senior Software Engineer to join our Core Experiences Team. This team builds and maintains the foundational services and SDKs that power Speechify’s product experience across platforms. It's a critical role for someone who enjoys working at the intersection of product and infrastructure, thinks strategically, and is passionate about designing clear, reliable APIs and simple systems that directly enhance the user experience.
What You’ll Do
- Collaborate with Speechify’s Product Teams to scope projects, find ways to reduce scope to get faster feedback from customers, navigate the integration/UX tradeoffs relevant to different product teams, and deliver solutions via our cross-platform SDK
- Optimize existing functionality to ship things like faster loading and more intelligent parsing by designing more efficient abstractions and improving our algorithms
- Ship cloud functions, lightweight backend services, and jobs using Kotlin
An Ideal Candidate Should Have
- Systems thinking. You know that optimizing a system requires end-to-end design, and you believe simplicity is valuable.
- Speed. You work quickly to generate ideas and options and know how to decide which things can ship now and what things need time
- Focus. We’re a high-growth startup with a busy, remote team. You know how and when to engage or be heads down
- Collaboration. You know how to inspire, play, and negotiate with opinionated designers, marketers, and PMs
- Preferred Tech Stack:
- Kotlin Multiplatform (Java experience is OK but role is Kotlin Multiplatform)
- Prior experience with GCP is a plus
What We Offer
- A fast-growing environment where you can help shape the company and product.
- An entrepreneurial-minded team that supports risk, intuition, and hustle.
- A hands-off management approach so you can focus and do your best work.
- An opportunity to make a big impact in a transformative industry.
- Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture.
- Opportunity to work on a life-changing product that millions of people use.
- Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more.
- Work in one of the fastest growing sectors of tech, the intersection of artificial intelligence and audio.
Think you’re a good fit for this job?
Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.
Not looking but know someone who would make a great fit?
Refer them!
Speechify is committed to a diverse and inclusive workplace.
Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Ready to apply?
Apply to Speechify
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1000+ colleagues in 70+ countries and very few roles based in offices. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder led, profitable and growing. We are hiring Beijing Office Administrators with excellent English to help take responsibility for the success of our Beijing office and hardware certification lab.
Our office administrators are part of our global business services team which covers business services, travel and logistics, events, expense management and administration. We look for positive team players who are self-driven and results oriented, with excellent attention to detail. The best candidates show that they are forward planners, reliable and determined, and keen to assume responsibility for projects, processes and policy. We are a unique global business, so we are not looking for candidates with extensive experience so much as excellent organisers and communicators who are keen to develop skills and strive for continuous improvement.
Location: This is an office-based role based in Beijing.
What your day will look like
- Create a professional, positive and welcoming environment for colleagues and guests
- Proactive management of front-of-house, meeting rooms and desk space
- Clerical, administrative and logistical tasks such as ordering supplies, office equipment, and processing invoices
- Creating and maintaining relationships with internal and external stakeholders
- Cross team collaboration across the company
What we are looking for
- Excellent academics
- Excellent spoken and written English skills
- Responsible and accountable
- Self-awareness and thoughtfulness
- Ability to travel up to twice a year for company events of up to two weeks duration
- Ability to grasp our existing technical systems and suggest improvements
- Strong problem-solving skills with attention to detail
- Excellent communication and interpersonal skills
- Adaptability in a fast-paced, ever-changing environment
What we offer you
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
- Personal learning and development budget of USD 2,000 per year
- Annual compensation review
- Recognition rewards
- Annual holiday leave
- Maternity and paternity leave
- Pension and medical insurance
- Employee Assistance Program
- Opportunity to travel to new locations to meet colleagues
- Priority Pass, and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Canonical has been a remote-first company since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
Ready to apply?
Apply to Canonical
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1000+ colleagues in 70+ countries and very few roles based in offices. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder led, profitable and growing. We are hiring Taipei Office Administrators with excellent English to help take responsibility for the success of our Taipei office and hardware certification lab.
Our office administrators are part of our global business services team which covers business services, travel and logistics, events, expense management and administration. We look for positive team players who are self-driven and results oriented, with excellent attention to detail. The best candidates show that they are forward planners, reliable and determined, and keen to assume responsibility for projects, processes and policy. We are a unique global business, so we are not looking for candidates with extensive experience so much as excellent organisers and communicators who are keen to develop skills and strive for continuous improvement.
Location: This is an office-based role based in Taipei.
What your day will look like
- Create a professional, positive and welcoming environment for colleagues and guests
- Proactive management of front-of-house, meeting rooms and desk space
- Clerical, administrative and logistical tasks such as ordering supplies, office equipment, and processing invoices
- Creating and maintaining relationships with internal and external stakeholders
- Cross team collaboration across the company
What we are looking for
- Excellent academics
- Excellent spoken and written English skills
- Responsible and accountable
- Self-awareness and thoughtfulness
- Ability to travel up to twice a year for company events of up to two weeks duration
- Ability to grasp our existing technical systems and suggest improvements
- Strong problem-solving skills with attention to detail
- Excellent communication and interpersonal skills
- Adaptability in a fast-paced, ever-changing environment
What we offer you
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
- Personal learning and development budget of USD 2,000 per year
- Annual compensation review
- Recognition rewards
- Annual holiday leave
- Maternity and paternity leave
- Pension and medical insurance
- Employee Assistance Program
- Opportunity to travel to new locations to meet colleagues
- Priority Pass, and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Canonical has been a remote-first company since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
Ready to apply?
Apply to Canonical
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1000+ colleagues in 70+ countries and very few roles based in offices. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder led, profitable and growing. We are hiring Tokyo Office Administrators with excellent English to help take responsibility for the success of our Tokyo office.
Our office administrators are part of our global business services team which covers business services, travel and logistics, events, expense management and administration. We look for positive team players who are self-driven and results oriented, with excellent attention to detail. The best candidates show that they are forward planners, reliable and determined, and keen to assume responsibility for projects, processes and policy. We are a unique global business, so we are not looking for candidates with extensive experience so much as excellent organisers and communicators who are keen to develop skills and strive for continuous improvement.
Location: This is an office-based role based in Tokyo.
What your day will look like
- Create a professional, positive and welcoming environment for colleagues and guests
- Proactive management of front-of-house, meeting rooms and desk space
- Clerical, administrative and logistical tasks such as ordering supplies, office equipment, and processing invoices
- Creating and maintaining relationships with internal and external stakeholders
- Cross team collaboration across the company
What we are looking for
- Excellent academics
- Excellent spoken and written English skills
- Responsible and accountable
- Self-awareness and thoughtfulness
- Ability to travel up to twice a year for company events of up to two weeks duration
- Ability to grasp our existing technical systems and suggest improvements
- Strong problem-solving skills with attention to detail
- Excellent communication and interpersonal skills
- Adaptability in a fast-paced, ever-changing environment
What we offer you
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
- Personal learning and development budget of USD 2,000 per year
- Annual compensation review
- Recognition rewards
- Annual holiday leave
- Maternity and paternity leave
- Pension and medical insurance
- Employee Assistance Program
- Opportunity to travel to new locations to meet colleagues
- Priority Pass, and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Canonical has been a remote-first company since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
Ready to apply?
Apply to Canonical
About WPP Media
WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships – all united by our pioneering agentic marketing platform, WPP Open – we help clients navigate change, capture opportunity, and deliver transformational growth.
WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working.
For more information, visit wppmedia.com.
Role Overview
WPP Media Choreograph China is seeking a Product Owner to join our core Product Enablement team. This is a specialized, high-impact role that functions as a hybrid between a Strategic Product Owner and a Lead Business Analyst. You will own specific product domains (Discovery & Planning, & Activation), taking full responsibility for engaging business stakeholders to extract requirements and translating them into rigorous technical specifications. You will serve as the "Voice of the User" and the primary author of product documentation, ensuring that our development teams have precisely defined user stories to execute against.
Key Responsibilities
- Requirements Elicitation & Business Analysis
- Direct Stakeholder Engagement:Personally conduct deep-dive interviews, workshops, and desk-side observations with Media Strategy and Planning teams. You must proactively identify user pain points and workflow friction without relying on others to collect this information.
- Workflow Mapping:Create detailed "As-Is" and "To-Be" process maps to visualize complex media planning workflows (e.g., Reach & Frequency calculations, Audience Segmentation), identifying opportunities for automation and productization.
- Cross-Functional Translation:Act as the translator between non-technical business users (Strategy/Planning) and technical engineering teams. You must be comfortable explaining business context to developers and technical constraints to planners.
- Product Ownership & Rigorous Documentation
- Technical Writing:Produce high-quality, developer-ready documentation. You will personally write User Stories(using standard formats like Gherkin/Acceptance Criteria), Functional Specification Documents (FSD), and API integration requirements in English.
- Backlog Management:Own and groom the product backlog. You will prioritize features based on business value and technical feasibility, working directly with the PMO Lead to align scope with delivery windows.
- Developer Collaboration:engage directly with Global and Local developers during sprints to clarify logic, review prototypes, and make real-time trade-off decisions.
- Quality Assurance & Validation
- User Acceptance Testing (UAT):define UAT plans and personally validate that delivered software meets the acceptance criteria before release.
- Data Validation:Ensure the accuracy of media logic and algorithms within the tools (e.g., verifying that reach curves are calculated correctly).
Qualifications & Technical Requirements
- Professional Experience:8+ years in Digital Product Management or Technical Business Analysis. Experience in AdTechor MarTech is strongly recommended.
- Hard Skills – Technical:
- Documentation Tools:Proficiency in Jira (for backlog management) and Confluence (for technical specs) or equivalents.
- Process Mapping:Proficiency in Visio, Lucidchart, or similar tools for creating BPMN or workflow diagrams.
- Data Literacy:Basic to Intermediate SQL skills (ability to query data to validate logic) and a strong understanding of APIs (conceptual understanding of endpoints, JSON payloads, and integrations).
- Domain Expertise:
- Strong knowledge of Media Planning& Strategy workflows is highly preferred.
- Understanding of the China Digital Media Ecosystem(e.g., User IDs, Walled Garden API limitations) is critical.
- Core Competencies:
- The "Writer" Mindset:A self-starter who enjoys the detailed work of documentation and specification writing.
- Communication:Exceptional soft skills for extracting information from busy stakeholders.
- Language:Native/Fluent Mandarin and excellent Written/Spoken English are non-negotiable for spec writing.
About WPP Media & Choreograph
WPP Media is WPP’s global media collective. We bring the best platform, people, and partners together to create limitless opportunities for growth. Choreograph is WPP’s global data products and technology company. We’re on a mission to transform marketing by building the fastest, most connected data platform that bridges marketing strategy to scaled activation.
Life at WPP Media
- Culture: We foster a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
- Growth: We invest in our employees to help them do their best work and are committed to employee growth.
Please read our Privacy Notice for more information on how we process the information you provide.
Ready to apply?
Apply to WPP Media