About Zuora

At Zuora, we help businesses grow smarter and adapt faster. Our platform powers modern business models — from subscriptions and usage-based pricing to AI-driven and outcome-based offerings — helping companies launch new products, automate complex billing, and unlock predictable, recurring revenue.

We’ve led the Subscription Economy for more than a decade. Now we’re evolving again by building the definitive platform for quote to cash and helping companies monetize their products and services with an adaptable, AI-ready foundation.

The Opportunity

We’re looking for a strong technical contributor to drive AI/ML innovation and deliver real business impact through intelligent solutions.

You’ll:

• Identify high-impact opportunities using AI/ML to solve customer and business problems
• Partner with stakeholders and influence decisions through data-driven insights
• Build and deploy end-to-end ML models (including LLMs) using structured and unstructured data
• Collaborate with engineering teams to develop scalable data and ML pipelines
• Take full ownership from idea to production, delivering measurable business outcomes

This role is ideal for someone who can combine deep technical expertise with business thinking to simplify complexity and build impactful, production-ready AI solutions.

About You

1. 7+ years of experience in the data science/machine learning domain, preferably with hands-on end-to-end model building experience
2. Curious mind to learn, explore and identify biggest customer opportunities
3. Build strong relationships across both technical and business/product teams, earn trust with leadership
4. Driven towards forming opinions and conclusions through data and experimentation, rather than anecdotes and hearsay
5. Willingness to dive deep into the tech stack as well as hands-on coding
6. Experience in building end to end ML models, across the ML lifecycle
7. Strong communication and leadership presence
8. Technical skills- hands on with scripting required, with knowledge or willingness to learn tools/softwares. Knowledge of R, SQL, Python, Statistical modeling, experience with AWS/Azure/GCP ML suite
9. Experience in the following domains/industries preferred- SaaS, ecommerce, pricing or payments
10. Bachelors/Masters in a technical or natural sciences domain from a top university

Even if you feel like you meet some, but not all of the qualifications, we would love it if you take the time to apply to the role. As we evolve and scale up a relatively new team, we strongly believe that a diverse team structure will accelerate progress towards our objectives.

The Team

Zuora Platform Tech is at the forefront of technological and business transformation, tackling complex, ambiguous problems to drive innovation. As part of the AIMS team (AI, ML, and Science), you’ll work on applying advanced AI and data science to enable total monetization across Zuora’s product suite and beyond.

The team operates at the intersection of AI, business strategy, and product innovation, solving high-impact problems like pricing, forecasting, segmentation, and optimization. The tech stack includes Java, Spring, Microservices, Kafka, Spark, NodeJS, AWS, Kubernetes, Terraform, and AngularJS.

Benefits

Zuora offers a comprehensive total rewards package designed to support ZEOs’ wellbeing, growth, and flexibility. While specific offerings may vary by country, we typically provide:

• Competitive compensation, variable bonus and performance-based reward opportunities, and retirement programs
• Medical, dental, and vision insurance
• Generous, flexible time off, plus paid holidays, wellness days, and a company-wide year-end break
• Paid parental leave (including fully paid leave for eligible ZEOs, subject to local policy)
• Learning & development stipend to support ongoing growth
• Opportunities to volunteer and give back, including charitable donation matching where available
• Mental wellbeing resources and support

*Benefits may vary by location; details will be shared during the interview process

#ZEOLife at Zuora

ZEOs (our employees) are empowered to take ownership, challenge the status quo, and make a real impact. We:

• Collaborate deeply across teams and regions
• Learn constantly and iterate often
• Build an inclusive, high-performance culture where people feel inspired, connected, and valued

Our Commitment to an Inclusive Workplace

Think, be and do you.
At Zuora, different perspectives, experiences, and contributions matter — everyone counts.

Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. We do not discriminate on the basis of, and consider individuals seeking employment with Zuora without regard to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance@zuora.com (or local equivalent, where applicable).

Company Overview

At Zuora, we do Modern Business. We’re helping people subscribe to new ways of doing business that are better for people, companies and ultimately the planet. It’s an approach resulting from the shift to the Subscription Economy that puts customers first by building recurring relationships instead of one-time product sales and focuses on sustainable growth. Through our leading expertise and multi-product suite, we are transforming all industries and working with the world’s most innovative companies to monetize new business models, nurture subscriber relationships and optimize their digital experiences.

The Team & Role

Here at Zuora, we pride ourselves on having the best customers, the most impressive investors, the most comprehensive ecosystem, and the only true SaaS-based application leading the Subscription Economy. This is your chance to get in on the ground floor with a company poised for continued success and set on a trajectory for rapid growth.

Are you passionate about solving complex business problems with cutting-edge technologies? Do you want to design scalable, reusable solutions that address wide-ranging business requirements and build mission-critical SaaS systems used by large Enterprise companies worldwide? If you are inspired by Zuora’s role in powering the Subscription Economy®, we invite you to join our engineering team.

This is a location specific position that requires you to come into the Chennai office regularly to be most effective. 

What you’ll do

• Responsible for the entire lifecycle of projects or features including engineering design, development, review and deployment.
• Providing technical oversight to improve execution and system robustness alignmenting with long-term technical strategy. 
• Define optimized data models, leverage in-memory processing, and ensure systems can handle large-scale enterprise transaction volumes with low-latency APIs.
• Write, co-write, and review technical design documentation.
• Coach and mentor engineers, fostering technical growth and ensuring consistent high-quality delivery.

Your experience

• Bachelor’s or higher degree in Computer Science, Software Engineering, or a closely related field.
• Minimum of 5 years in software engineering with at least 5 years each in the following areas:
• Developing and delivering enterprise SaaS software at scale.
• Designing, building, and maintaining billing and subscription management software.
• Hands-on development with Java, MySQL, Spring Framework, Hibernate, Apache Flink, Apache Hudi, Clickhouse and cloud technologies.
• Proven expertise in designing and building scalable, distributed, high-performance systems in large enterprise environments.
• Strong system design skills, with demonstrated success guiding teams through complex technical decisions.
• Excellent problem-solving ability, with strong analytical skills to translate complex business requirements into scalable solutions.
• A passion for mentorship, knowledge sharing, and helping teams grow.

Nice to haves:

• Knowledge and experience in the CRM or Billing domain or ERP Finance/Accounting software

#ZEOLife at Zuora

As an industry pioneer, our work is constantly evolving and challenging us in new ways that require us to think differently, iterate often and learn constantly—it’s exciting. Our people, whom we refer to as “ZEOs" are empowered to take on a mindset of ownership and make a bigger impact here. Our teams collaborate deeply, exchange different ideas openly and together we’re making what’s next possible for our customers, community and the world. 

As part of our commitment to building an inclusive, high-performance culture where ZEOs feel inspired, connected and valued, we support ZEOs with:

• Competitive compensation, variable bonus and performance reward opportunities, and retirement programs
• Medical, dental and vision insurance
• Generous, flexible time off 
• Paid holidays, “wellness” days and company wide end of year break
• 6 months fully paid parental leave 
• Learning & Development stipend
• Opportunities to volunteer and give back, including charitable donation match
• Free resources and support for your mental wellbeing  

Specific benefits offerings may vary by country and can be viewed in more detail during your interview process.

Location & Work Arrangements

Organizations and teams at Zuora are empowered to design efficient and flexible ways of working, being intentional about scheduling, communication, and collaboration strategies that help us achieve our best results. In our dynamic, globally distributed company, this means balancing flexibility and responsibility — flexibility to live our lives to the fullest, and responsibility to each other, to our customers, and to our shareholders. For most roles, we offer the flexibility to work both remotely and at Zuora offices.

Our Commitment to an Inclusive Workplace

Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all.

Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)zuora.com.

Company Overview

At Zuora, we do Modern Business. We’re helping people subscribe to new ways of doing business that are better for people, companies and ultimately the planet. It’s an approach resulting from the shift to the Subscription Economy that puts customers first by building recurring relationships instead of one-time product sales and focuses on sustainable growth. Through our leading expertise and multi-product suite, we are transforming all industries and working with the world’s most innovative companies to monetize new business models, nurture subscriber relationships and optimize their digital experiences.

The Team & Role

Here at Zuora, we pride ourselves on having the best customers, the most impressive investors, the most comprehensive ecosystem, and the only true SaaS-based application leading the Subscription Economy. This is your chance to get in on the ground floor with a company poised for continued success and set on a trajectory for rapid growth.

Are you passionate about solving complex business problems with cutting-edge technologies? Do you want to design scalable, reusable solutions that address wide-ranging business requirements and build mission-critical SaaS systems used by large Enterprise companies worldwide? If you are inspired by Zuora’s role in powering the Subscription Economy®, we invite you to join our engineering team.

This is a location specific position that requires you to come into the Chennai office regularly to be most effective. 

What you’ll do

• Responsible for the entire lifecycle of projects or features including engineering design, development, review and deployment.
• Providing technical oversight to improve execution and system robustness alignmenting with long-term technical strategy. 
• Define optimized data models, leverage in-memory processing, and ensure systems can handle large-scale enterprise transaction volumes with low-latency APIs.
• Write, co-write, and review technical design documentation.
• Coach and mentor engineers, fostering technical growth and ensuring consistent high-quality delivery.

Your experience

• Bachelor’s or higher degree in Computer Science, Software Engineering, or a closely related field.
• Minimum of 5 years in software engineering with at least 5 years each in the following areas:
• Developing and delivering enterprise SaaS software at scale.
• Designing, building, and maintaining billing and subscription management software.
• Hands-on development with Java, Kotlin, MySQL, Spring Framework, Hibernate and cloud technologies.
• Proven expertise in designing and building scalable, distributed, high-performance systems in large enterprise environments.
• Strong system design skills, with demonstrated success guiding teams through complex technical decisions.
• Excellent problem-solving ability, with strong analytical skills to translate complex business requirements into scalable solutions.
• A passion for mentorship, knowledge sharing, and helping teams grow.

Nice to haves:

• Knowledge and experience in the CRM or Billing domain or ERP Finance/Accounting software

#ZEOLife at Zuora

As an industry pioneer, our work is constantly evolving and challenging us in new ways that require us to think differently, iterate often and learn constantly—it’s exciting. Our people, whom we refer to as “ZEOs" are empowered to take on a mindset of ownership and make a bigger impact here. Our teams collaborate deeply, exchange different ideas openly and together we’re making what’s next possible for our customers, community and the world. 

As part of our commitment to building an inclusive, high-performance culture where ZEOs feel inspired, connected and valued, we support ZEOs with:

• Competitive compensation, variable bonus and performance reward opportunities, and retirement programs
• Medical Insurance
• Generous, flexible time off 
• Paid holidays, “wellness” days and company wide end of year break
• 6 months fully paid parental leave 
• Learning & Development stipend
• Opportunities to volunteer and give back, including charitable donation match
• Free resources and support for your mental wellbeing  

Specific benefits offerings may vary by country and can be viewed in more detail during your interview process.

Location & Work Arrangements

Organizations and teams at Zuora are empowered to design efficient and flexible ways of working, being intentional about scheduling, communication, and collaboration strategies that help us achieve our best results. In our dynamic, globally distributed company, this means balancing flexibility and responsibility — flexibility to live our lives to the fullest, and responsibility to each other, to our customers, and to our shareholders. For most roles, we offer the flexibility to work both remotely and at Zuora offices.

Our Commitment to an Inclusive Workplace

Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all.

Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)zuora.com.

Role Overview

We are looking for a Senior Backend Engineer to design, build, and scale robust backend services that power complex business workflows. This role requires strong ownership, deep Java expertise, a solid grounding in hexagonal architecture, and the ability to collaborate effectively across product, QA, AI/ML, and engineering teams in a fast-moving, AI-native environment.

Key Responsibilities

• Design and build Java (Spring Boot 3.x) microservices following hexagonal architecture — clean domain logic isolated from MongoDB, PostgreSQL, Cosmos DB, and Kafka adapter implementations.

• Develop and maintain REST APIs, Kafka event consumers/producers, and domain service logic for campaign, scoring, attribution, and customer profile workflows.

• Build and manage MongoDB document schemas and PostgreSQL relational schemas for high-throughput, multi-tenant use cases. 

• Implement Cosmos DB data models for event and state storage with appropriate partition key and consistency strategies.

• Take end-to-end ownership of components — from domain design and hexagonal adapter implementation through deployment and ongoing optimization.

• Integrate with Elasticsearch for campaign search, customer lookup, and full-text query workloads.

• Configure and tune Redis or Aerospike for frequency cap enforcement, scoring cache, and session state management.

• Identify and resolve performance bottlenecks across services, event pipelines, and data layers.

• Participate actively in design discussions, architecture decisions, and code reviews.

• Mentor Junior engineers and act as a role model for code quality, hexagonal design, and AI-native engineering best practices.

Skills & Qualifications

• 5+ years of backend engineering experience; Bachelor's or Master's degree in Computer Science or a related field.

• Strong Java 21 and Spring Boot 3.x expertise; solid grasp of hexagonal architecture and clean domain modeling.

• Experience with Kafka: consumer/producer patterns, at-least-once delivery, idempotent processing, and event-driven service design.

• Hands-on MongoDB experience: document schema design, indexing, aggregation pipelines, multi-tenant isolation.

• PostgreSQL experience: schema design, query optimization, migration management.

• Familiarity with Cosmos DB or equivalent distributed key-value / document stores.

• Experience with Elasticsearch for search and analytics workloads.

• Experience with Redis or Aerospike for high-throughput caching patterns.

• Familiarity with cloud-based systems on AWS (EKS, MSK, S3).

• Strong debugging, performance tuning, and system optimization skills.

• Familiarity with Agile/Scrum development practices and CI/CD pipelines.

Good to Have

• Experience with Temporal for workflow orchestration.

• Familiarity with AI-native integration patterns: MCP tool registration, scoring API contracts, LLM gateway usage.

• Working knowledge of Python for understanding AI/ML service outputs and integrating scoring results.

• Background in enterprise-scale SaaS platforms: eCommerce, supply chain, or similar. 

Job Description

We are looking for a Software Engineer II to join one of our Scrum teams building AI-native, event-driven services for automotive retail intelligence. This is a core contributor role for engineers with 2–4 years of experience who are ready to take end-to-end ownership of features, grow their distributed systems skills, and work in a high velocity environment that demands code quality, hexagonal architecture discipline, and genuine curiosity about AI-native engineering.

Key Responsibilities

• Develop and maintain Java (Spring Boot 3.x) backend services — implementing domain logic, REST APIs, Kafka event consumers/producers, and MongoDB/PostgreSQL persistence adapters following hexagonal architecture patterns.
• Build features across the full backend slice: domain model, port interface, adapter implementation, unit tests, and integration tests.
• Write integration tests using Testcontainers for MongoDB, PostgreSQL, Kafka, and Elasticsearch adapters — ensuring each adapter is tested independently from the domain core.
• Participate in design discussions, architecture reviews, and code reviews — actively learning from Staff and Senior engineers.
• Investigate and resolve bugs, performance issues, and Kafka consumer lag across services.
• Write clean, well-documented, testable code with consistent application of hexagonal design principles.
• Contribute to golden dataset test scenario design under the guidance of the Product Manager and SDET.
• Operate with ownership and curiosity in a fast-paced, startup environment.

Skills and Experience

• 2–4 years of backend engineering experience; Bachelor's or Master's degree in Computer Science or a related field.
• Solid Java fundamentals: object-oriented design, Spring Boot, REST API implementation, and unit testing (JUnit 5).
• Working knowledge of at least one of: MongoDB, PostgreSQL, or Kafka — with willingness to develop depth across all three.
• Understanding of hexagonal architecture concepts (ports & adapters) — ability to implement adapters under the guidance of senior engineers.
• Familiarity with cloud environments (AWS), containerization (Docker), and CI/CD pipelines.
• Strong problem-solving skills, attention to code quality, and ability to receive and apply feedback quickly.
• Collaborative mindset and clear communication — comfortable asking questions and flagging blockers early.

Preferred Skills

• Exposure to Kafka producers and consumers in a production or learning context.
• Familiarity with Elasticsearch for search and analytics use cases.
• Curiosity about AI/ML systems — awareness of what scoring models, embeddings, and LLMs do at a systems level.
• Exposure to Redis or Aerospike for caching patterns.
  
  

Perks and Benefits

• Competitive compensation and generous stock options.
• Medical insurance coverage.
• Work with some of the brightest minds from Silicon Valley's most dominant and successful companies.

Job Description

We are seeking a Staff Backend Engineer to design and build scalable, AI-native backend services that power customer intelligence, campaign orchestration, and attribution at automotive retail scale. This role is the critical technical anchor — defining hexagonal architecture patterns, owning service boundaries, driving AI integration patterns, and setting the engineering bar for the entire team.

Key Responsibilities

 • Architect Java (Spring Boot 3.x) microservices using hexagonal architecture — defining clean domain cores, port interfaces for persistence (MongoDB, PostgreSQL, Cosmos DB), and adapter implementations for Kafka, Elasticsearch, Redis/Aerospike, and external APIs.

• Own core domain models and service boundaries end-to-end: from initial hexagonal design through production operation, Kafka event contracts, and iterative enhancement.

• Build scalable, secure REST APIs and robust Kafka-based event-driven pipelines that consume and produce events across multiple source systems. 

• Design MongoDB document schemas and PostgreSQL relational schemas for high-throughput, multi-tenant workloads — with deep attention to indexing strategy, TTL, and tenant isolation patterns.

• Design Cosmos DB data models for high-throughput event and state storage — partition key strategy, consistency levels, and TTL configuration. 

• Design and implement durable campaign execution workflows using Temporal. 

• Establish and own AI-native integration patterns: MCP tool registration, scoring model serving contracts, LLM gateway integration, and agentic workflow design.

• Identify and resolve performance bottlenecks across services, Kafka pipelines, data layers, and Elasticsearch query performance. 

• Ensure all systems meet reliability, scalability, and observability standards.

• Mentor senior, mid-level, and junior engineers — setting and consistently raising the engineering bar.

Skills & Qualifications

• 8+ years of backend engineering experience with a strong track record delivering production-grade Java systems.

• Deep expertise in hexagonal architecture (ports & adapters) — proven ability to design domain cores fully decoupled from infrastructure layers.

• Strong Java 21 and Spring Boot 3.x expertise with event-driven, microservices-first design. 

• Strong experience with Kafka — consumer groups, partition design, offset management, idempotent consumers, and event-driven service integration.

• Proven experience with MongoDB: document schema design, indexing, aggregation pipelines, and multi tenant isolation patterns.

• Strong PostgreSQL experience: complex schema design, query optimization, migration management.

• Experience with Cosmos DB or equivalent globally distributed key-value stores: partition key design, consistency tuning, high-throughput read/write patterns.

• Solid experience with Elasticsearch: index design, search query optimization, relevance tuning.

• Experience with Redis or Aerospike for high-throughput caching and session/state management.

• Strong understanding of distributed systems: service boundaries, data consistency, idempotency, retries, and circuit breaking on AWS (EKS, MSK).

Preferred Skills

• Experience with Temporal for durable workflow orchestration. 

• Familiarity with MCP tool registration patterns and agentic platform integration.

• Working knowledge of Python for AI/ML pipeline integration (scoring models, feature serving, LLM gateway patterns).

• Prior experience building data platforms, real-time analytics systems, or AI-native SaaS products.

Perks & Benefits 

• Competitive compensation and generous stock options.

• Medical insurance coverage.

• Work with some of the brightest minds from Silicon Valley's most dominant and successful companies.

Senior Software Engineer, Billing

 Job Description: 

As a Sr. Backend Engineer, you will be a key player in our team, responsible for the design, development, and maintenance of our next-generation Billing service.  

 Responsibilities: 

• Design, construct, test, and maintain a highly scalable, event-driven billing service. 

• Build and operate ingestion pipelines that consume usage events from Pub/Sub and other upstream sources. 

• Implement metering, rating, aggregation, and reconciliation logic that guarantees correctness and idempotency at scale. 

• Ensure systems meet business requirements, regulatory needs, and industry best practices. 

• Collaborate with product managers, architects, engineering leaders, and test engineers to deliver new billing capabilities. 

• Drive improvements on billing reliability, accuracy, performance, and cost efficiency. 

• Troubleshoot and support the platform in production, including on-call rotations. 

 Qualifications: 

• 5+ years of software engineering experience. 

• 3+ years of Java backend development, with hands-on experience using Spring Boot. 

• Degree in Computer Science, IT, or similar field; a Master's is a plus. 

• Strong Computer Science fundamentals in design, data structures, algorithms, problem solving, and complexity analysis. 

• Experience designing and implementing RESTful APIs and event-driven services. 

• Strong understanding of event-driven architectures and asynchronous processing. 

• Experience with messaging systems (Pub/Sub, Kafka, or similar) and at-least-once / exactly-once processing semantics. 

• Hands-on experience with the GCP ecosystem (Pub/Sub, GCS, GKE, Cloud SQL, BigQuery, or similar). 

• Experience architecting, developing, and operating internet-scale, distributed, mission-critical services. 

• Prior experience in developing new features and debugging complex issues with minimal supervision. 

 Nice-to-have: 

• Previous experience building or operating billing, metering, rating, or invoicing systems. 

• Familiarity with file-based data formats such as CSV and Parquet. 

• Experience with stream processing frameworks (Apache Beam/Dataflow, Flink, Spark Streaming). 

• Previous experience in the Contact Center or Telco industry. 

As a Lead Software Engineer working on the Appian platform, your mission will be to ensure Appian is always fast, scalable and up to whatever tasks our customers configure it to do. You will be solving problems of scale and flexibility that most engineers never see, building a product capable of serving our customers in ways you never imagined. Your scope extends from the high-performance data layer to the cross-platform user interface to the design tools used to create it.  

To be successful in this role, you will:

• Respond to and resolve emergent problems; write software and build automation to prevent problem recurrence
• Leverage knowledge of data structures, algorithms, and design patterns to write software in a full-stack Java & web technology environment, including but not limited to Gradle, JDBC, Hibernate, Spring, Kafka, Quartz, Typescript, Redux, and React
• Utilize both object-oriented as well as functional programming approaches in different technologies to implement features effectively.
• Leverage relevant software development experience to radiate best practices and faster development
• Manage availability, latency, scalability, and efficiency of the product by designing reliability into software and systems
• Be a strong contributor to team feature breakdowns/sizing and design of new feature implementations
• Have a high degree of personal responsibility for the overall performance of the team, including capabilities, quality, stability and velocity
• Seek to identify opportunities for code refactoring and performance optimisations on a regular basis and champion these efforts within the team
• Effectively communicate technical designs verbally and/or in writing for small to medium sized technical audiences. 

Basic Qualifications:

• 10+ years experience building and delivering enterprise grade software applications
• You’re a tinkerer at heart with an innate ability to solve tough system problems
• Experience in CI/CD in Cloud environments, like AWS and continuous integration systems, like Jenkins
• You thrive on solving labyrinthine problems within large, high-performance, real-time, distributed data systems
• BE/B.Tech/BS in Computer Science or related technical discipline
• MS in Computer Science preferred
• Demonstrable understanding of systems, algorithms, and OO design or webapi design.
• You have been a strong contributor to breakdowns/sizing and design of new feature implementations.
• Agile is your mantra and quality is your goal.
   

This role is based at our Chennai office in Brigade World Trade Center Chennai. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best. Employees hired for this position are expected to be in the office 5 days a week to foster that culture and ensure we continue to thrive through shared ideas and teamwork. We believe being in the office provides more opportunities to come together and celebrate working with the exceptional people across Appian.  

The Team

The Core Applications team takes pride in providing exceptional support and innovative solutions for a diverse range of essential applications and tools, including Agent Desktop Plus, Supervisor Plus, Admin Console, Freedom Application Platform, Internal Admin (Shell), Agent Assist UI, Nimbus, and Unified Portal / Login.

We have a passion for excellence. Our dedicated team is committed to optimizing user experiences, streamlining workflows, and enhancing productivity across the board. Whether empowering agents with intuitive interfaces, empowering supervisors with powerful management tools, or enabling seamless access to critical applications via multiple platforms, we strive to deliver with utmost efficiency and customer satisfaction.

Our mission is to shape the future of Five9, where innovation and collaboration go hand in hand as we strive to build a world-class ecosystem of integrated solutions that cater to the ever-evolving needs of our valued users.

Role Purpose

The role of a Senior Software Engineer in the Core Applications team is to design, develop, and maintain software solutions across the Core Applications software suite. Responsibilities include software architecture, design and development, testing and documentation across our backend and front-end platforms to deliver end-to-end features, working with product owners and designers to design and deliver new features and create high-quality user interfaces, taking operational responsibility for the performance and quality of services owned by the team, including taking part in an on-call rotation, deep diving into cutting edge technologies and working with the products team to transfer ideas into products. The role is also responsible for mentoring other developers at Five9.

How You Contribute

• Understands various programming languages, frameworks, and development methodologies, which allow you to make informed decisions and solve complex technical challenges.

• Writing high-quality, efficient, and maintainable code. Should follow coding best practices and contribute to the development of software modules, features, and functionalities.

• Troubleshoot and resolve complex technical issues. When problems arise, you use your experience and problem-solving skills to identify the root causes and implement effective solutions.

• Ensure that the development stays on track, milestones are met, and the project aligns with business objectives.

• Collaborate with cross-functional teams, including product managers, designers, and quality assurance professionals, to ensure that everyone is aligned on project goals and progress.

• Follows and contributes to processes, documentation, specifications, and APIs.

Skills, Competencies and Qualifications

Required

• Highly proficient in a variety of programming languages, including but not limited to TypeScript/JavaScript, Java, PHP, or others as required.

• Strong experience with web development technologies such as HTML, CSS, TypeScript/JavaScript, and modern front-end frameworks like React.

• Strong experience with server-side technologies, REST API design and implementation, microservice architecture, databases (SQL, NoSQL, and Redis), and back-end frameworks like Java Spring Boot.

• Awareness of web security best practices and the ability to implement security measures to protect applications and data.

• A portfolio of past projects showcasing full-stack design and development skills.

• Ability to work independently and as part of a collaborative team.

• Strong commitment to delivering high-quality, performant, and scalable code and solutions on time and within scope.

• Ability to mentor other developers directly and via code reviews.

• Bachelor’s degree (or equivalent) in relevant discipline.

Desirable

• Experience with Contact Centre, IVR, Virtual Agents, VoIP and telecommunications service providers is advantageous.

• Experience with Google Cloud Platform, Kubernetes, and CI/CD.

Other Requirements

• This position requires the ability to be On Call.

Key Relationships

There are no direct reports to this role. Key stakeholders include:

• Service owners and their teams

• Technical leadership and senior management, including VPs

• Engineering teams

• Network and Telecom teams

• Customer service teams

• Compliance and infosec teams

This is not a customer-facing role.

The Team  
 

CRM & SDK team is focusing on integrating Five9 dialer into multiple CRM systems and works with variety of backend and frontend technologies  
 
 
The Role Purpose 

• Be part of an agile team to develop a scalable, highly available global voice platform 

• Collaborate with Product Managers, Architects, Engineering leaders and Test Engineers Understand performance and scalability principles and apply them when developing software 

• Troubleshoot and support current platform in production (we embrace DevOps) Designs, develops, troubleshoots, debugs, and implements software code using JavaScript, Java, Spring, and related technologies 

• Write unit and functional tests, be able to document and communicate clearly 
   

Skills, Competencies and Qualifications Required 

• 5+ years of industry experience in backend development (Java) 

• 5+ years of industry experience in frontend development (JavaScript, TypeScript, React) 

• Deep knowledge and experience with frameworks such as Spring 

• Hands on Experience in designing and implementing scalable, high performing Microservices providing REST APIs 

• Strong expertise in web development technologies, including HTML, CSS, and modern front-end frameworks. 

• Experience working with cloud platforms such as GCP or AWS. 

• Expertise server-side technologies and databases (SQL or NoSQL). 

• Experience working on complex problems spanning multiple products and systems 

• Experience working within an Agile/Scrum team Positive, self-motivated and enthusiastic attitude with a strong sense of ownership 

• Strong communication skills, both verbal and written 
   

Desirable 

• Hands-on experience with Kubernetes for container orchestration. 

• Knowledge of real-time communications (SIP, RTP, etc.) is a plus. 

• Experience with Backbone, Handlebars. 

• Experience with automated testing frameworks (Nightwatch) 

Other Requirements 

This position requires the ability to be On Call. 

Key Relationships 

• There are no direct reports to this role. Key stakeholders include: 

• Service owners and their teams 

• Technical leadership and senior management, including VPs 

• Engineering teams 

• Network and Telecom teams 

• Customer service teams 

• Compliance and infosec teams 

• This is not a customer-facing role. 

About Us

“Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount. With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. 

WHY JOIN CAPCO?

You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry.

MAKE AN IMPACT

Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services.

#BEYOURSELFATWORK

Capco has a tolerant, open culture that values diversity, inclusivity, and creativity.

CAREER ADVANCEMENT

With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands.

DIVERSITY & INCLUSION

We believe that diversity of people and perspective gives us a competitive advantage.

MAKE AN IMPACT

Job Description:

Job Title: Sr. Java Backend developer (7.1-9 years) Chennai 
Responsibilities Direct Responsibilities • Ensure together with the other squad members the implementation of changes requests, maintenance and future improvements. • You help to define the development plan and acceptance criteria out of those requirements. • You design, build, test and maintain the new & existing features with high performance, reusable, and reliable code. • You focus on the best possible performance, quality, and uptime of the application by: • Identifying & solving bottlenecks or bugs. • Ensuring High Code quality, readability, and structure. • Making smart automatization (if relevant). • Creating/Updating the technical documentation to ensure service continuity. • You embed the agile & the best development practices in your daily job Contributing Responsibilities As developer in a squad: • You leverage your expertise to refine features in workable activities. • You share your expertise & improvement ideas to enrich the squad’s backlog. • You align and follow the priorities defined by the squad Technical & Behavioral Competencies • Java 8, 17 • Spring, SpringBoot • RestAPI, XML and JSON • Maven, Gitlab, Jenkins, Kubernetes • Junit • Wiremock, Spring test, Mockito • Good understanding of application lifecycle and importance of testing Specific Qualifications: • You have a bachelor or master degree in IT at least 8 years of experience • Fluent English is mandatory (oral and written) Skills Referential (Required knowledge, skills and abilities) Technical Skills: • Java and object-oriented programming with at least 8 years of experience • Api Development, RESTful APIs; • Swagger • JPA • Junit, Cucumber • Oracle, PLSQL • SiteFactory, Spring, Spring MVC (Modal View Controller), Springboot • Maven, Docker • Secure coding • Technical tools mastery • Gilab, Jenkins, SonarQube, Fortify & NexusIQ • IntellIij • Agile and Scrum experience

WHY JOIN CAPCO?

You will work on engaging projects with some of the largest banks in the world, on projects that will transform the financial services industry. We offer: • A work culture focused on innovation and creating lasting value for our clients and employees • Ongoing learning opportunities to help you acquire new skills or deepen existing expertise • A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients • A diverse, inclusive, meritocratic culture

We offer:

• A work culture focused on innovation and creating lasting value for our clients and employees
• Ongoing learning opportunities to help you acquire new skills or deepen existing expertise
• A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients
  
  

About Us

“Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount. With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. 

WHY JOIN CAPCO?

You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry.

MAKE AN IMPACT

Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services.

#BEYOURSELFATWORK

Capco has a tolerant, open culture that values diversity, inclusivity, and creativity.

CAREER ADVANCEMENT

With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands.

DIVERSITY & INCLUSION

We believe that diversity of people and perspective gives us a competitive advantage.

MAKE AN IMPACT

Job Description:

Job Title: Java Full Stack developer (5.1-7 years) 

Position Purpose: The main responsibility of Stability & Resilience division is to support the IT strategy & Production and gathers activities contributing directly to the stability and integrity of the Production and to the Information System’s resilience.

Within the division, the domain OPEN DATA oversees Global Production Information System and Group IT Referentials. This domain includes the following teams: • IT Assets MDM & IS Architecture • IT Data Quality & Group IT Discovery services • IT Datahub & OpenData services • Group IT Referentials (RefWeb, SURF, etc) • IT Meta Data Management & IT Dictionnary • Data Platform indus & SRE • P360 / CMIS / IT documents management

Leveraging teams’ expertise and ISPL IT skills, the goal is to enable applications flawless production by providing secure and stable environments and by ensuring that all actions on production environments are done in a controlled manner.

The Fullstack Application Automation Engineer will be integrated closely in the OpenData domain’s Group Referentials developpement Team which is in charge of: • Design & develop application and features based on users representatives needs • Design & develop api features based on users representatives needs • Maintain / monitor / support applications

Responsibilities Direct Responsibilities • Design of evolutions requested by the business • Technical and functional documentation • Backend and Frontend development • Implementation of TNR (Test and Validation) • Client support during testing • Management of deliveries to production o Preparation of delivery notes o Preparation of application versions to be delivered o Passing developments through the CI/CD chain (Gitlab, Jenkins, Gitlab CI) • Management of production anomalies • Development and implementation of APIs accessible within the group, integrated with mediation in APIM APIGEE o API development and Swagger setup o Testing with different teams on different environments • For a predefined applications scope contribute ITSM process based on ITL framwork : o Incidents o Requests o Changes • Ensure that SLA targets are met for above activities • Handover to Paris teams if knowledge and skills are not available in ISPL

Contributing Responsibilities • Contribute to the knowledge transfer with Paris teams • Contribute to the definition of procedures and processes necessary for the team • Help build team spirit and integrate into  culture • Contribute to the regular activity reporting and KPI calculation • Contribute to continuous improvement actions • Work with cross-functional teams to ensure IT services align with business needs and service level agreements (SLAs).

Technical & Behavioral Competencies • Expertise in full stack development • Spring Boot • Spring Batch • Springfox • SpringDoc • PrimeNg • Angular 7 and higher • Java 8 and higher • Selenium • IntelliJ • Experience with DevOps tools including GitlabCI or Jenkins • Experience with database technology is required: Oracle, Postgre. Capability to execute basic scripts and queries • Experience with containerization technologies (Kubernetes or OpenShift). • Experience on monitoring tools (e.g., Dynatrace, Prometheus, Grafana) • Experience with scripting (e.g., Python or Bash or other). • Experience with any cloud platforms (preferably IBM Cloud). • Understanding of ITIL or similar ITSM frameworks & tools • Experience with Service Now ticketing system • Experience in Agile framework and tools (e.g., Jira, Confluence, etc)

Specific Qualifications: Bachelor degree of equivalent. At least 5 years of experience in Full stack. Skills Referential (Required knowledge, skills and abilities) Technical Skills: o Spring Boot o Java 8 and higher o Angular 7 and higher o Spring Batch o GitlabCI or Jenkins o Oracle, Postgre o Containerization technologies (Kubernetes or OpenShift) Behavioral Skills: o Ability to collaborate / Teamwork o Creativity & Innovation / Problem solving o Decision Making o Communication skills - oral & written

Education Level: Bachelor degree or equivalent Location: Chennai

WHY JOIN CAPCO?

You will work on engaging projects with some of the largest banks in the world, on projects that will transform the financial services industry. We offer: • A work culture focused on innovation and creating lasting value for our clients and employees • Ongoing learning opportunities to help you acquire new skills or deepen existing expertise • A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients • A diverse, inclusive, meritocratic culture

We offer:

• A work culture focused on innovation and creating lasting value for our clients and employees
• Ongoing learning opportunities to help you acquire new skills or deepen existing expertise
• A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients
  
  

Who We Are

At Platform Science, we’re working to connect everything that moves. Founded in 2015, we are an open IoT platform that partners with innovative fleets, application developers, vehicle manufacturers, and equipment providers in the transportation industry to deliver revolutionary solutions to supply chain professionals across the globe.

Our employees are an engaging, diverse group of people who believe in the power of great ideas. We hire people with different experiences and perspectives to build a company culture that fuels growth through innovation. 

We value thoughtful actions and empathy for others.  We approach challenges with resiliency and creativity, while encouraging transparency because, no matter our backgrounds or responsibilities, we are one team.

About the Role

Platform Science is looking for a Senior Software Engineer for their Core Product Development team in Chennai. 

In this role, you will be involved in Full Stack Development using Java and Modern Javascript Framework. 

Essential Responsibilities

• You participate in the complete product development cycle starting from analysis, architecture, design, coding, unit integration and system testing of software
• You provide ongoing sustaining support to the product, addressing end to end feature enhancements.
• You review and work with others (Product Management, Technical Architects, Development Engineers, Software Development Manager) to confirm and track feature requirements through to delivery.
• We are working with scrum methodology. You are a member of an agile development team and participate in the planning and execution of work items. 
• You communicate about the work you are doing and the obstacles you encounter. 
• You appreciate assistance from others when needed, but are also willing to provide it back to them.
• You report to the Software Development Manager

Experience

• 4-6 years of total experience in developing web applications.
• Strong coding skills in Java
• Excellent Knowledge of Spring Framework, Spring MVC and Hibernate/JPA.
• Experience in modern JavaScript Framework - ReactJS.
• Experience with Bootstrap, Sass or similar UI technologies
• Experience in Microservice development
• Experience with Continuous Integration and Delivery.
• Experience with Agile software development methodologies.
• Excellent oral and written communication skills.

Other Requirements

• Passion and willingness to learn new technologies.
• Strong analytical and problem solving skills
• Self-starter, Ability to work well in a small team with good communication skills.
• You are a strong team player but are able to work independently
• You are dedicated to delivering high quality and performant solutions 
• You are eager to learn new things, you take ownership and want to get things done

The company offers various benefits to regular, full-time employees including:

• Provident fund and gratuity in accordance with applicable laws.
• Paid vacation, sick leave and holidays, in accordance with applicable laws.
• Twenty-Six weeks of paid maternity leave 

Please note that the compensation details listed in India role postings reflect the base salary only, and do not include bonus, equity, or benefits.

Platform Science collects your personal information to support its business operations, including for human resources, employment, benefits administration, health and safety, and other business-related purposes as well as to be in legal compliance. You can review further details of such collection and use in our Privacy Policy (link for browser: https://www.platformscience.com/privacy-notice).

Please note: This document is a description of a potential position with our company.  Nothing within this document may be construed as an offer for employment or a promise of benefit or remuneration.  Further, any representation made within this document is subject to the laws and restrictions of the jurisdiction where employment may be deemed to occur.  The parameters and availability of this position are subject to change and based solely within the discretion of the company.  In addition, the duties, responsibilities, and scope of this position may not be fully represented in this description or may change as required by the Company.

Platform Science is an equal opportunity employer.  All applicants will be considered for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.