About Zuora

At Zuora, we help businesses grow smarter and adapt faster. Our platform powers modern business models — from subscriptions and usage-based pricing to AI-driven and outcome-based offerings — helping companies launch new products, automate complex billing, and unlock predictable, recurring revenue.

We’ve led the Subscription Economy for more than a decade. Now we’re evolving again by building the definitive platform for quote to cash and helping companies monetize their products and services with an adaptable, AI-ready foundation.

The Opportunity 

As an AI Solutions Engineer on the team, you'll have the opportunity to:

• Deploy AI-Powered Tools: Roll out and fine-tune AI solutions that embed intelligence into everyday workflows (e.g. configuring enterprise search assistant and AI service agents) to improve how employees find information and resolve requests.  You will provide end-to-end implementation for emerging solutions to full deployment and adoption.
  
  
• Build & Optimize AI Agents: Use  agent builder  frameworks to create custom AI agents that help various internal teams. This includes designing, testing, and refining prompts to ensure our AI assistants (chatbots, search agents, etc.) provide accurate, context-aware responses. You’ll apply prompt engineering techniques to continuously improve agent performance and reduce errors.
  
  
• Improve Internal Workflows: Collaborate with cross-functional teams to identify high-impact opportunities for AI automation.. You’ll work with stakeholders in Corporate Operations, HR, Finance and customer facing teams to map out processes that can be enhanced by AI (from workflow automation to decision support), then prototype and implement solutions that address those needs.
  
  
• Integrate Systems & Data: Connect AI platforms with our internal tools and data sources. You’ll manage configurations, API integrations, and data pipelines to ensure the AI solutions have the information they need.. For example, you might integrate our knowledge bases or ticketing data so that the AI agents can access up-to-date company information when answering questions.
  
  
• Enable & Support Users: Serve as an internal champion for these AI tools. You will create clear documentation and conduct training sessions and demos to help employees get the most out of new AI features.  Part of your job is to gather user feedback and monitor usage metrics, using those insights to iterate on prompts/configurations for continuous improvement. You’ll ensure a smooth adoption and drive ongoing enhancements so that the AI solutions continue to deliver value.

About You

The business outcomes you will impact include (but are not limited to):

• Improvement of Current Systems:
• Gather metrics on the performance and effectiveness of the current product.
• Continuously fine-tune & retrain models to ensure the systems remain efficient.
• New Product Feature Development:
• Proactively identify opportunities to enhance our product offerings with machine learning and AI-driven features.
• Lead the design and development of innovative solutions that align with market demands and customer needs.
• Best Practices and Governance:
• Establish and document best practices for training, evaluating, and operating machine learning and AI models.
• Promote a culture of responsible AI and ensure compliance with data privacy regulations.

Your experience and skills

• Candidates with Minimum 4 years of relevant experience in AI/Machine Learning
  
  
• AI/ML Knowledge: Foundational understanding of AI and machine learning concepts – especially familiarity with large language models (LLMs) and how they can be applied to solve real-world problems. You stay curious and keep up with the latest in AI.
  
  
• Hands-on with AI Tools: Demonstrated interest or experience in working with AI-powered platforms or APIs (e.g. building a small chatbot, using an AI knowledge search, or automating workflows with AI). Proven ability to quickly learn new AI tools and make them useful. Experience with enterprise AI solutions (such as Glean, OpenAI, Atomicwork, Gemini, Slack, etc.) is a plus.
  
  
• Scripting & Integration Skills: Comfortable with light coding/scripting (Python, JavaScript or similar) to customize solutions. Ability to work with APIs and webhooks to integrate systems is important.   You don’t need to be a full-time software engineer, but you should be able to tweak code or configurations to connect tools together.
  
  
• Problem-Solving Mindset: Strong analytical and problem-solving skills. You can break down a business workflow, identify where it can be improved, and configure an AI solution to do it. When an AI response isn’t quite right, you iterate on the prompt or data until it improves.
  
  
• Communication & Collaboration: Excellent communication skills and a collaborative approach to working with non-technical stakeholders. You can translate technical AI capabilities into plain language, helping teams understand and trust the solutions. You thrive in a cross-functional setting, working with IT colleagues, business users, and vendors alike.

About the Team

Our Corporate Operation team is Zuora's internal technology organization, responsible for creating technology experiences that connect our teams, drive business alignment and build a stronger, more collaborative workplace.” With a cloud-first approach, we empower our global ZEOs with increased productivity and self-service to enable company growth, scale, and flexibility while hardening our security and compliance posture.

The Digital Workplace team is responsible for all of our technology systems providing solutions for Zuora employees including internal Accounting, Procurement, Legal, and Human Resources departments. 

Benefits

Zuora offers a comprehensive total rewards package designed to support ZEOs’ wellbeing, growth, and flexibility. While specific offerings may vary by country, we typically provide:

• Competitive compensation, variable bonus and performance-based reward opportunities, and retirement programs
• Medical, dental, and vision insurance
• Generous, flexible time off, plus paid holidays, wellness days, and a company-wide year-end break
• Paid parental leave (including fully paid leave for eligible ZEOs, subject to local policy)
• Learning & development stipend to support ongoing growth
• Opportunities to volunteer and give back, including charitable donation matching where available
• Mental wellbeing resources and support

*Benefits may vary by location; details will be shared during the interview process

#ZEOLife at Zuora

ZEOs (our employees) are empowered to take ownership, challenge the status quo, and make a real impact. We:

• Collaborate deeply across teams and regions
• Learn constantly and iterate often
• Build an inclusive, high-performance culture where people feel inspired, connected, and valued

Our Commitment to an Inclusive Workplace

Think, be and do you.
At Zuora, different perspectives, experiences, and contributions matter — everyone counts.

Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. We do not discriminate on the basis of, and consider individuals seeking employment with Zuora without regard to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

About WPP Media 

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. 

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com 

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values: 

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity. 
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust. 
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise. 

Role Summary and Impact

As part of the Global Operations Centre (GOC), you will work closely with teams across the United States, Europe, and Asia to deliver high-impact solutions in a collaborative, multicultural environment. We are looking for a Manager - Search who will:

• Interact effectively with regional teams (Europe, U.S., Asia) and be a strong communicator. 
• Support Google Ads, GDN, Bing Ads, Amazon Search campaign launches and setup according to established processes. 
• Ensure ongoing campaign compliance to WPP- GOC established guidelines. 
• Monitor and report on campaign checks across channels/platforms.
• Ensure data accuracy for campaign reporting tools and WPP-GOC campaign management software. 
• Produce daily campaign reports, including daily pacing, data inputting and providing commentary to regional Search teams. 
• Line manages 2 – 5 direct  
• Support in the work QA of junior team members as team grows. 

 Skills and Experience

• 4-6 years experience of planning and managing Google Ads/ Search campaigns. 
• Proficient in English. 
• You have experience with SA360 (or other bid management platforms e.g. Marin, Kenshoo) 
• Experience with Facebook Business Manager and DV360 (a bonus).
• Proficient in Microsoft Excel and Google Sheets
• You possess strong analytical skills and a natural affinity for numbers.
• You can analyse raw data, draw conclusions, and develop actionable recommendations as needed. 

Life at WPP Media & Benefits 

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.   

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. 

We are seeking a skilled Amazon Connect Automation QA Consultant to lead quality assurance efforts across contact center implementations. The ideal candidate brings deep expertise in Amazon Connect testing, automated IVR validation, and load & performance testing—along with a solid understanding of omni-channel and conversational AI solutions.

Key Responsibilities & Required Skills

Amazon Connect & IVR Testing

• Design and execute comprehensive test plans for Amazon Connect contact flows (DTMF/ASR), including native testing for automated flow validation using the Amazon Connect Endpoint Test Utility to verify WebRTC support and network connectivity.
• Test CloudFormation stacks, Lambda integrations, Amazon Lex bots, call center routing rules (skill, queue, priority, time-of-day), outbound dialers, and campaign management pipelines.
• Validate omni-channel routing across voice, chat, SMS, and email channels; verify Contact Control Panel (CCP), agent availability states, whisper flows, hold/transfer/escalation/callback scenarios, and supervisor monitoring tools.
• Test voice user interfaces (VUI) and advanced IVR systems; validate conversational flows for text-based bots (Web, Facebook Messenger, WhatsApp, etc.).
• Test Agentic AI and Natural Language Understanding (NLU) systems from AWS and Salesforce including Agentforce, Bedrock, Amazon Lex, Google DialogFlow, or similar conversational platforms; craft test cases covering user experience and persona across all interaction channels.
• Validate API integrations using Postman across Amazon Connect, Salesforce CRM (Service Cloud), and WFM platforms; test communications protocols including WebRTC and SIP; apply testing proficiency for AWS Lambda, S3, DynamoDB, and IAM in managing test environments.

Load, Performance & Automation

• Elicit requirements and define load and performance test scope; plan, script, execute, and analyze tests using JMeter, LoadRunner, or NeoLoad; leverage VUGen, Analysis, and Controller modules with deep scripting expertise.
• Develop and maintain automated test frameworks and CI/CD pipelines using Jenkins, GitLab CI/CD, or CodeDeploy for continuous validation of Amazon Connect deployments; SQL and AWS cloud platform knowledge required.
• Execute performance tests for web and web service applications with high transaction rates; generate comprehensive report summaries covering system resource trends, load metrics, and bottleneck analysis.
• Experience with Bespoken, Operata, Cyara, Hammer or any other IVR Automation tools

Reporting, Collaboration & Contact Center Domain

• Generate and analyze reports using Amazon Connect’s built-in metrics and Contact Lens to surface quality trends, defect patterns, and SLA compliance data for stakeholder review.
• Bring cross-platform contact center product knowledge (Genesys, Cisco, Avaya, Twilio, or similar) to benchmark Amazon Connect behavior and guide migration or integration test strategies.
• Lead SIT & UAT coordination including defect management with call recording references, business scenario refinement, and UAT walkthroughs; proficient in JIRA, Qtest/Qmetry, Postman, CloudWatch, Lucid, and softphone clients.

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Toast is driven by building the all-in-one restaurant platform that helps restaurants operate their business, increase sales, engage guests, and keep employees happy.

Our People and Places team's ambition is that our People Experience is a key differentiator and reason for candidates to choose Toast and employees to stay at Toast, as much as our Products are today. Our People Products team goal is to amplify the People Team’s ambition by developing AI-powered conversational self-service products to deliver personalized employee experiences and insights in the flow of work through cloud based scalable, integrated, compliant products to unleash productivity and boost engagement of Toasters and possibly also ship to Toast customers.

We are seeking a Senior HRIS Analyst to join our People Products team reporting into the HCM Solutions Architect on the People Products team. In this critical role, you will be responsible for system configuration across various functional areas within Workday that power our employee experience and operational excellence, with the first big initiatives focused on Toast’s global expansion and supporting US payroll. You'll work closely with People, Finance, and IT stakeholders to build scalable and successfully adopted solutions.

A day in the life (Responsibilities)

• Serve as the subject matter expert across multiple areas of Workday, with specific focus on HCM, Configuration of modules like Benefits, Absence & Time tracking
• Collaborate with cross-functional teams (People Operations, Payroll, Total Rewards, IT etc.) to understand and improve business processes, providing Workday solutions that drive efficiency
• Lead end-to-end system configuration to support evolving business needs 
• Continuously identify opportunities for process efficiency and system improvements, adopting a product-driven mindset to optimize Workday
• Understand data flows, business processes and system usages between Workday and other systems (both internal and external)
• Drive major Workday releases, including comprehensive plan for adoption of new features and regression testing for impacts to existing configurations
• Collaborates with business leaders to design and build reports to assist in data analysis, trends, and strategic planning
• Ensures compliance with data protection regulations and collaborates with various departments to manage security configurations and access controls. 
• Evaluate requests for new products to determine alignment with existing Toast systems and overall systems strategy goals

What you'll need to thrive (Requirements)

• A minimum Bachelor’s degree in any area, or any other related discipline
• 5+ years of hands-on configuration experience within Workday HCM, and 3+ years in at least one other functional area  (Payroll, Absence & Time tracking and Benefits)
• 5+ years of proven ability building and maintaining Workday HCM reporting
• Workday Certification in Workday HCM (preferred)
• Understands how company systems are integrated within and outside of the HR organization
• Has worked in a highly matrixed, global organization 
• Experienced working in a SOX based environment and have been responsible for programs and processes that are SOX compliant
• End-to-end process understanding with an ability to develop and maintain processes, and HR service center procedures.
• Exceptional written and verbal communication skills and sound influential skills
• Project management experience with a demonstrated ability to effectively manage several objectives simultaneously while prioritizing and executing technology roadmap plans.
• Collaborative problem-solving approach; leverages relationships and strong business acumen to understand not only the “what” the “why” behind requests; displays empathy for partner teams
• Ability to multitask under pressure and thrive in a fast-paced environment; flexible and able to respond to rapidly changing business needs
• Education : Bachelors degree is mandatory

AI at Toast

At Toast we’re Hungry to Build and Learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy 
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

Role Overview

We are seeking a FinOps / Expense Analyst to be the finance partner to Accounting and the business for end‑to‑end purchasing and operating expense processes. You will own day‑to‑day operations in expense management, support variance analysis and expense forecasting, and build crisp reporting packages for leadership. You will improve policy adherence, reduce “shadow spend,” and raise the signal‑to‑noise ratio in our opex so leaders can make faster, better decisions.

Key Responsibilities

• Serve as the Finance point of contact for Zip (intake/PO), Concur (T&E), and Ironclad (contracts); ensure requests flow efficiently with proper approvals and documentation.
  
  
• Partner with Accounting on month‑end close for opex: accruals, reclasses, coding hygiene, and actuals vs. forecast reconciliations.
  
  
• Build and maintain variance reporting (month‑over‑month, quarter‑to‑date, YoY) with clear drivers and recommended actions.
  
  
• Support the FP&A Expense Lead on forecasting and budget refreshes; maintain driver‑based models at cost‑center and department levels.
  
  
• Develop and deliver reporting packages and executive dashboards covering opex trends, run‑rate analyses, policy exceptions, and savings opportunities.
  
  
• Stand up spend analytics and KPI frameworks (e.g., PO cycle time, policy compliance, non‑PO spend %, T&E per head, vendor concentration) and drive remediation.
  
  
• Coordinate with Procurement/Legal on vendor diligence, contract terms, renewals, and consolidation opportunities.
  
  
• Partner with Business Systems to enhance tooling, integrations, and AI‑assisted automation (document parsing, anomaly detection, policy checks).
  
  

Qualifications

• Experience: 3–6+ years in FP&A/FinOps/Accounting with hands‑on ownership of purchasing and expense workflows.
  
  
• Tools: SQL and BI tooling experience required; strong Excel/Google Sheets; NetSuite (or similar ERP) and Salesforce exposure preferred.
• Operating rigor: Detail‑oriented, organized, and deadline‑reliable; comfortable building processes that scale.
  
  
• Business partnering: Effective at working across Accounting, Legal, RevOps, and budget owners; diplomatic but firm on policy.
  
  
• Analytics: Strength in variance analysis, forecasting, and KPI design; able to translate data into action.
  
  
• Mindset: Proactive problem‑solver who seeks automation and drives outcomes.
  
  

Why Join Turing

• Play a foundational role in shaping how financial strategy supports a category‑defining company.
  
  
• Remote‑first culture with autonomy, flexibility, and high standards.
  
  
• A seat at the table in a company redefining what’s possible with applied AI.
  
  
• Competitive compensation with meaningful equity.
  
  

About Mitsogo | Hexnode:

Mitsogo is a global organization that highly values the contributions of each employee. Our ability to attract top talent is a testament to our commitment to fostering a sense of belonging for everyone. We recognize the rapid evolution of technology and society that impacts our industry, and we prioritize equipping our employees with diverse opportunities and empowering them with a wide range of skills.

Hexnode, the Enterprise software division of Mitsogo Inc., was founded with a mission to simplify the way people work. Operating in over 100 countries, Hexnode UEM empowers organizations in diverse sectors. Fuelling the transformation to a seamless ecosystem of connected tools, Hexnode is revolutionizing the enterprise software and cybersecurity landscape.

 Job Overview:

We are seeking a highly experienced Jira Administrator to manage and optimize our Jira Cloud environment end-to-end. The ideal candidate will play a critical role in supporting our Engineering and Project Management teams, ensuring Jira is aligned to our operational workflows and strategic objectives. This position will also focus on post-migration enhancements and ongoing configuration improvements.

Responsibilities:

• Serve as the primary Jira Administrator handling full lifecycle administration and support.
• Perform Jira Cloud configuration and customization including:
• Workflows, schemes, custom fields, permissions
• Issue types, automation rules, notification schemes
• Boards, dashboards, filters, project templates
• Work closely with Engineering, Product, and Project Management teams to understand requirements and translate them into effective Jira solutions.
• Manage Jira post-migration enhancements and troubleshooting as needed.
• Integrate Jira with other tools such as Confluence and marketplace apps.
• Maintain user roles, access control, governance, and best practices.
• Perform data analysis, reporting, and Jira cleanup activities to optimize performance.
• Ensure adherence to compliance, security controls, and established process standards.
• Provide Jira training, guidance, and documentation for internal stakeholders.

Requirements:

• Minimum 5+ years hands-on experience as Jira Administrator.
• Strong expertise with Jira Cloud (configuration, customization, automation).
• Experience supporting Agile/DevOps teams (Scrum, Kanban frameworks).
• Knowledge of Jira post-migration support and troubleshooting.
• Understanding of integrations with Confluence, Bitbucket, or similar tools.
• Strong analytical, communication, and stakeholder management skills.
• Ability to independently manage priorities and deliver results in a fast-paced environment.

Job Title: Data Quality

 About Us

“Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the  British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount. With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. 

WHY JOIN CAPCO? 

You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry.

MAKE AN IMPACT

Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services.

#BEYOURSELFATWORK

Capco has a tolerant, open culture that values diversity, inclusivity, and creativity.

CAREER ADVANCEMENT

With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands.

DIVERSITY & INCLUSION

We believe that diversity of people and perspective gives us a competitive advantage.

The Opportunity:

• As an AVP – Finance Data Quality role-holder you will be accountable and responsible to support Data Services for Finance related Value Streams for policy and regulatory compliance and mitigating data risk within the bank. The ideal candidate will possess strong technical skills, experience with finance or financial regulatory reporting in a banking environment, and be comfortable collaborating closely with IT teams and business stakeholders.

What you’ll do:

Impact on the Business/Function

• Working as an individual contributor, support Finance to become DMOV and DUSE compliant. 
• Support Finance and the business process owners to ensure their key Processes and Data (data flows including Right Sources and data definitions) are documented, and the data sets produced/consumed by their processes are controlled and monitored within key systems by using a range of tools. 
• Help Finance to identify & log Control Issues and DQ issues and on-board them to the data quality issue management process and operating model. This includes ensuring right level of information is captured in the Group Issue Management Tool to progress the issue towards remediation.

Customers / Stakeholders

• Build strong working relationships with the data SMEs in within Finance and DAO teams .
• Build strong working relationships with ITSO ,DMP team and other technical support teams like Collibra , ARIS, EIM etc.
• Within GDMO closely work with Data Governance, Data Architecture (Business) and Trusted Source teams.
   

Operational Effectiveness & Control:

• Maintain a continued focus on continuous improvement across areas of responsibility

Leadership & Teamwork  

• Make a positive contribution to the Finance Data Team’s effort to meet objectives and help Finance to meet their policy KCIs.
• Living and building  values and building longer term shareholder value.
• Contribute to an enjoyable, inclusive team atmosphere.
• Take ownership and support the end-to-end implementation of strategic solutions

Qualifications - Internal

What you will need to succeed in the role:

• Experience working in Finance, with a solid understanding of banking finance concepts including Liquidity, Risk Weight Assets, Treasury etc.   
• Knowledge of regulatory reporting requirements of a large diversified global bank (e.g., Basel III, BCBS239, CARR etc)
• Desired banking knowledge / quick learning aptitude and ability of developing knowledge
• Adaptive to multi data environment with quick learning ability to learn infrastructures.
• Understanding / Experience of Alteryx, Python, SAS, SQL. Exposure / Experience to data visualization tools like Qlik Sense, Tableau.
• Proficient in Microsoft Excel, PowerPoint. Visio, VBA.
• Exposure to document and content management utilities like Rational Team Concert, Confluence etc. 
• Adaptive to change environment and capable of delivering in matrix organization.
• Ability for logical thinking, eye for details
• Effective written and verbal communication skills to work with multiple sites across geographies
• Exposure to SDLC and Agile methodologies.

Why we're hiring:

WPP Enterprise Technology delivers IT services across the WPP group — enabling the world's most creative brands to co 

We are looking for a seasoned full-stack engineer who enjoys systems design, integration complexity, and intelligent workflow automation. You will join our Global Automation & Business Platforms programme and take ownership of designing, building, and refining production-grade solutions — both as standalone products and as integrations within our core Hero portfolio. 

Day-to-day you will architect event-driven pipelines, build Python and React services, wire together enterprise APIs, and make smart engineering decisions on frameworks and data models.  

What you'll be doing:

Solution Design & Delivery 

• Design and develop full-stack solutions (Python back-end, React front-end) that integrate with portfolio products or run as standalone platforms. 
• Architect service-to-service integration patterns: synchronous APIs, event queues, webhook pipelines, and scheduled batch processes. 
• Build and maintain FastAPI services with clear contracts, versioning, and observability from day one. 

Workflow & Automation Engineering 

• Implement sophisticated multi-step automation workflows that coordinate actions across enterprise systems — document management, CRM, HR, finance, and media platforms. 
• Build integrations between internal data sources, third-party APIs, and cloud platform services (Azure, GCP). 

Quality, Governance & Documentation 

• Build evaluation and testing frameworks so that every automated workflow is measurable, auditable, and improvable. 
• Work closely with the Engineering Lead to define governance standards: access control, audit logging, safe defaults, and compliance guardrails. 
• Maintain thorough technical documentation — architecture diagrams, runbooks, API specs, and decision records. 

Collaboration 

• Operate within an Agile Kanban team, taking stories from backlog refinement through to production deployment. 
• Act as the technical bridge between business stakeholders and engineering: translating requirements into pragmatic designs and communicating trade-offs clearly.
• Support other automation delivery teams across WPP with technical guidance and code reviews. 

What you'll need:

Essential 

• 7–9 years of professional software engineering experience, with Python as the primary back-end language. 
• Strong React / TypeScript front-end skills — you can build and own the full vertical, not just the API layer. 
• Solid FastAPI or equivalent Python API framework experience; you know how to structure a production service. 
• Proven experience designing and operating event-driven or pipeline architectures (queues, schedulers, webhooks, streaming). 
• Comfortable working across cloud platforms — Azure and/or GCP — including managed services for compute, storage, and messaging. 
• Experience integrating with enterprise identity, directory, and SaaS APIs (Microsoft 365 ecosystem is a strong advantage). 
• Hands-on experience building search or retrieval-augmented systems: embedding pipelines, vector databases, semantic indexing. 
• Solid understanding of evaluation and testing practices for complex, non-deterministic systems. 
• Agile practitioner — comfortable in Kanban or Scrum, familiar with backlog management, sprint ceremonies, and incremental delivery. 
• Excellent written and verbal English; you document your work and communicate clearly with both engineers and non-technical stakeholders. 

Nice to Have 

• Familiarity with Microsoft Copilot Studio or Power Platform. 
• Exposure to enterprise-grade governance patterns: RBAC, audit trails, policy-as-code. 

Certifications 

Mandatory (required in first 30 days) 

• Microsoft Azure AI Engineer Associate (AI-102) 

Desirable / Required within 3 months 

• GitHub Copilot (GH-300) 
• Microsoft Power Platform Fundamentals (PL-900) 

Who you are:

You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.

You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.

You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

What we'll give you:

Passionate, inspired people – We aim to create a culture in which people can do extraordinary work.

Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.

Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?

#LI-Onsite  

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

The Tax Operations team works closely with our clients, agencies, and internal teams such as onboarding, customer care, and banking. Our primary focus is ensuring compliance with US payroll tax filing and deposits for our clients. The Tax Specialist will be responsible for contributing to the day-to-day success of the Tax Operations team. This individual will be responsible for the completion of tasks related to maintaining client tax profiles and ensuring a smooth client experience.  In addition, the Tax Specialist will serve as a key contributor to larger team and organizational initiatives to drive improvement and efficiency as we continue to grow

A day in the life (Responsibilities) 

• Perform routine payroll tax profile audits of existing clients to ensure accuracy
• Processes payroll corrections to prepare for amendments and communicates summaries of the corrections to clients
• Completes monthly New Hire Reporting to state agencies
• Assists in monthly, quarterly and annual tax filing audits
• Communicates with clients regarding missing or invalid account information
• Maintain individual performance to meet established team goals and OKRs
• Obtain accurate tax jurisdiction account information to ensure timely filing and payment of payroll tax obligations
• Participate in various processes and initiatives to ensure accurate payments and filings of client taxes

What you'll need to thrive (Requirements)

• A minimum Bachelor’s degree in any area, or related discipline
• 1 to 5 years experience working in a similar role or closely related field
• Knowledge of US payroll taxes including federal, state, local, and paid family leave
• Prior experience in a customer service role
• Excellent written and verbal communication skills
• Ability to adapt to change and varying job responsibilities
• Effectively manage time and self-start projects
• Comfortable working with sensitive/confidential information
• Proficient in Microsoft Excel
• Work Timings: 3:00 PM - 12:00 AM IST

Payroll Tax Terms (Nice to Have)

• Local Tax filings / LIT
• US Payroll / Taxation
• Payroll Audits
• 401k, SCORP, garnishments, pretax deduction
• Payroll Testing

Payroll Tax Terms (Great to Have)

• Amended returns / Amendments
• 941, 940, W2 Filing, SUI/SUTA, FICA, Social Security, Medicare
• TPA, POA

AI at Toast 

At Toast we’re Hungry to Build and Learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Spread* of Total Rewards

We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

#LI-HYBRID

Job Description

Key Responsibilities

• Own end-to-end delivery of CI/CD pipelines, infrastructure as code, and deployment automation workflows. 
• Collaborate with application, infrastructure, and security teams to drive automation, system reliability, and operational excellence. 
• Establish and track key metrics (KPIs) for deployment frequency, change lead time, incident reduction, and operational resilience. 
• Ensure compliance and security requirements are met through robust tooling and effective processes (e.g., secrets management, vulnerability scanning, audit logging). 
• Manage resource planning, hiring, and performance reviews; foster a collaborative and inclusive team environment. 
• Report progress, risks, and key outcomes to senior leadership; contribute to technology, roadmaps and budget planning. 

Skills and Experience

• Bachelor’s/master’s in computer science, Engineering, or related field, or equivalent practical experience. 
• 5+ years of experience in DevOps or SRE roles, including large-scale automation and modern infrastructure management. 
• Deep experience with modern DevOps tooling and practices (e.g., Kubernetes, Terraform, Jenkins, GitHub Actions, AWS/GCP/Azure). 
• Proven expertise in automation, configuration management, monitoring/alerting, and incident response. 
• Solid understanding of security best practices for cloud-native environments (e.g., IAM, RBAC, encryption, compliance frameworks). 
• Strong communication skills, with the ability to effectively manage stakeholders, prioritize work, and build high-performing teams. 

Job Description

Key Responsibilities

• Own end-to-end delivery of CI/CD pipelines, infrastructure as code, and deployment automation workflows. 
• Collaborate with application, infrastructure, and security teams to drive automation, system reliability, and operational excellence. 
• Establish and track key metrics (KPIs) for deployment frequency, change lead time, incident reduction, and operational resilience. 
• Ensure compliance and security requirements are met through robust tooling and effective processes (e.g., secrets management, vulnerability scanning, audit logging). 
• Manage resource planning, hiring, and performance reviews; foster a collaborative and inclusive team environment. 
• Report progress, risks, and key outcomes to senior leadership; contribute to technology, roadmaps and budget planning. 

Skills and Experience

• Bachelor’s/master’s in computer science, Engineering, or related field, or equivalent practical experience. 
• 5+ years of experience in DevOps or SRE roles, including large-scale automation and modern infrastructure management. 
• Deep experience with modern DevOps tooling and practices (e.g., Kubernetes, Terraform, Jenkins, GitHub Actions, AWS/GCP/Azure). 
• Proven expertise in automation, configuration management, monitoring/alerting, and incident response. 
• Solid understanding of security best practices for cloud-native environments (e.g., IAM, RBAC, encryption, compliance frameworks). 
• Strong communication skills, with the ability to effectively manage stakeholders, prioritize work, and build high-performing teams. 

Job Title: AI Applications Engineer II

Location: Bangalore/ Chennai, India

About the Role

We’re looking for a passionate AI Applications Engineer II to join our growing Enterprise AI Team. In this role, you’ll help manage, support, and optimize our Google Gemini Enterprise agentic AI platform, ensuring it operates securely, efficiently, and at scale across the organization.

You’ll spend most of your time focused on Gemini Enterprise platform administration, governance, and support, along with some dedicated time to enhancing/building/doing POC work on agentic and automation projects that furthers performance, user experience, and integration with Five9 enterprise systems.

If you’re driven by innovation, precision, and the opportunity to shape how AI supports a global business, this is the role for you.

Key Responsibilities

• Administer, configure, and optimize Gemini Enterprise and related AI agentic functionality to ensure seamless performance and compliance within Five9 environments.
• Manage user provisioning, license assignments, access controls, and security policies, ensuring consistency with IT, Infosec and compliance governance standards.
• Oversee appropriate Google Cloud Platform (GCP) resources — including Project services, AI/ML engine, storage, and Gemini AI models — focusing on reliability, performance, and cost management.
• Support cloud run workflows, CI/CD automation pipelines, and containerized environments, leveraging tools such as Terraform, Docker, and Kubernetes.
• Partner with data engineers, DevOps teams, and business stakeholders to troubleshoot issues, implement updates, and ensure timely support for production workloads.
• Conduct prompt engineering and workflow optimization to improve agentic AI accuracy, responsiveness, and relevance.
• Maintain and update documentation, runbooks, and best practice guides for platform operations, deployment, and support.
• Deliver training and enablement sessions to end users and power users on Gemini Enterprise capabilities and AI use cases.
• Continuously evaluate emerging Google AI and Gemini agentic technologies, recommending improvements that enhance scalability and automation.

Key Requirements

• Bachelor’s or Master’s degree in Computer Science, Information Systems, or a related field (AI or data systems focus preferred).
• Minimum of 3 years of GCP experience & 1 year of Claude experience supporting or developing AI/ML solutions on Google platform.
• Hands on experience with AI/ ML solutions/apps and operational best practices (ML Ops experience is advantageous).
• Proficiency with GCP/Claude services such as Compute Engine, IAM, Kubernetes, VPC, BQ, etc.
• Experience in automation and scripting using Python, Bash, and Infrastructure as Code (IaC) tools such as Terraform or Deployment Manager.
• Familiarity with Gemini Enterprise or similar enterprise AI frameworks, including prompt engineering, AI agent configuration, and data governance.
• Strong understanding of security, compliance, and auditing practices, including DLP, Access Transparency, and data residency standards.
• Excellent problem-solving, analytical, and troubleshooting skills.
• Strong interpersonal and communication abilities, with the capacity to explain technical topics to non-technical audiences.
• A passion for innovation, continuous learning, and driving impactful AI adoption across the enterprise.

Why You’ll Love Working Here

• Be part of a forward-thinking Enterprise AI Team, driving next-generation innovation across the company.
• Work hands-on with cutting-edge technologies like Google Gemini Enterprise and other agentic AI tools that power real-world business applications.
• Collaborate with skilled engineers, data scientists, and business leaders on high-visibility projects that make a measurable impact.
• Enjoy a culture that values experimentation, continuous learning, and teamwork, with opportunities to grow your skills in cloud operations and AI engineering.
• Play a key role in transforming enterprise workflows through AI innovation, scalability, and operational excellence.

Summary

The Medical Billing Trainee is responsible for daily data entry of patient demographics and patient insurance information into the Billing systems. Research and correct any missing or invalid data entry information, as well as perform eligibility verification

What you'll do

• Accurately enter patient demographics
• Perform eligibility checks for insurance to ensure the proper plan is being billed.
• Accurately enter Charge details like CPT, Diagnosis... etc.
• Must be able to meet daily productivity goals on a consistent basis.
• Must meet or exceed quality scores set for the department.
• Maintain compliance with federal and state regulations(HIPPA)
• Adhere to customer provided Client specific instructions
• Actively Participate in all training activities from Induction training, Client specific training and refresher training on billing and compliance
• Possess strong ability to understand impact of the process on customer SLA’s
• Adhere to the company’s information security guidelines

What you have

• Any Degree
• A brief understanding on the entire Medical Billing Cycle.
• Minimum 1+ years of work experience as an Charge Poster in Revenue Cycle Management Process

Nice-to-haves

• Knowledge of Healthcare terminology and ICD/CPT codes will be considered a plus
• Use of medical billing software will be considered an advantage

Why we're hiring:

The Enterprise Security Architect at WPP will be a pivotal role, responsible for defining and evolving the security architecture within WPP. This role ensures that WPP's technology landscape is designed with security, resilience, and compliance as fundamental pillars. The architect will bridge the gap between business objectives, regulatory requirements, and technical implementation, specifically focusing on embedding security best practices.

Operating heavily in the Cyber Risk and Compliance function, the role will have a strong Security Operations architecture focus and will be key to ensuring the Security Operations function is successful and effective.  

This role offers a unique opportunity to shape the security foundation of one of the world's leading creative transformation companies. You will work on cutting-edge technologies, collaborate with diverse global teams, and directly contribute to protecting WPP's intellectual property, client data, and brand reputation in an evolving digital landscape.

What you'll be doing:

Security Architecture Strategy: Develop, maintain, and communicate the domain-specific security architecture vision, strategy, and roadmap, ensuring alignment with WPP's overall enterprise security strategy and business goals.

Secure Design & Development: Provide expert architectural guidance and oversight for key projects and initiatives within the domain, advocating for secure design principles, patterns, and practices throughout the software development lifecycle.

 Compliance & Governance: Ensure that architectural designs and implementations adhere to relevant regulatory compliance frameworks (e.g., GDPR, CCPA, ISO 27001) and internal security policies. Participate in security audits and assessments, translating findings into actionable architectural improvements.

 Threat & Risk Management: Conduct architectural risk assessments and threat modelling within the domain, identifying potential vulnerabilities and recommending appropriate mitigating controls. Integrate risk management practices into architectural decision-making.

 Cybersecurity Integration: Embed advanced cybersecurity concepts, technologies, and best practices (e.g., identity and access management, data protection, network security, incident response capabilities) into the domain's architecture.

Standards & Patterns: Define and promote security architecture standards, guidelines, and reusable patterns for the domain to foster consistency, efficiency, and robustness across solutions. Create associated designs and artefacts as the requirement arises. 

Stakeholder Collaboration: Work closely with other Enterprise Architects, Security Operations, CISO office, Development Teams, Product Owners, and Legal/Compliance to translate security requirements into technical solutions and gain consensus on solutions and architectural direction.

Technology Evaluation: Research, evaluate, and recommend new security technologies and architectural approaches that can enhance the security posture and efficiency of the domain.

Documentation & Communication: Create clear, concise, and comprehensive security architecture documentation, including diagrams, principles, and decision records. Effectively communicate complex security concepts to technical and non-technical audiences.

Security Solution Architecture: When required, form, lead and contribute to successful deliver of specific security solutions and workstreams.

What you'll need:

• Bachelors\master’s degree in computer science, Information Security, or a related field.
• Relevant industry certifications such as CISSP, CISM, SABSA, TOGAF, or CCSP are highly desirable.
• Architectural Expertise: Proven experience (2+ years) as an Enterprise Architect, Domain Architect, or Security Architect in a large, complex enterprise environment, preferably within the advertising, media, or professional services industry.
• Security Frameworks: Deep understanding and practical experience with security architecture frameworks (e.g., NIST, SABSA, TOGAF-ADM with security overlays) and industry best practices.
• Cybersecurity Knowledge: Strong understanding of contemporary cybersecurity threats, attack vectors, and defence mechanisms. Experience with various security domains including application security, infrastructure security, data security, cloud security (AWS, Azure, GCP), and identity management.
• Compliance Acumen: Solid knowledge of data privacy regulations (e.g., GDPR, CCPA) and other relevant industry compliance standards (e.g., ISO 27001, SOC 2).
• Risk Management: Demonstrated ability to perform security risk analysis, articulate risks to stakeholders, and propose effective architectural mitigations.
• Analytical & Problem-Solving: Exceptional analytical skills to decompose complex security challenges into manageable architectural solutions.
• Communication & Influence: Excellent verbal and written communication skills, with the ability to influence technical teams and senior leadership on security architectural direction.
• Technical Acumen: Hands-on experience with security tools and technologies is a plus, enabling informed architectural decisions.

Who you are:

You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.

You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.

You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

What we'll give you:

Passionate, inspired people – We aim to create a culture in which people can do extraordinary work.

Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.

Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?

#LI-Hybrid

Why we're hiring:

We are seeking a highly skilled Enterprise Data Group Compliance Lead to oversee and manage the end-to-end governance process for our data platforms, systems, and products. This role is responsible for ensuring compliance with internal and external regulatory requirements, including the execution of monthly SOX checks. The ideal candidate will collaborate across multiple teams, including risk, controls, and security, to enhance processes, drive compliance, and maintain governance standards.

What you'll be doing:

• Lead the enterprise data governance process, ensuring adherence to compliance and regulatory requirements.
• Conduct and manage monthly SOX (Sarbanes-Oxley) compliance checks across all data platforms and systems.
• Collaborate with cross-functional teams, including technology, risk, security, and control teams, to evaluate compliance and implement necessary improvements.
• Develop and maintain policies, procedures, and frameworks to ensure compliance with industry regulations and company policies.
• Monitor and assess compliance risks related to data governance and recommend corrective actions where necessary.
• Work closely with internal audit and external regulators to provide necessary documentation and support for audits and reviews.
• Lead initiatives to improve data governance, security, and compliance practices across the enterprise.
• Stay up to date on evolving regulations, industry trends, and best practices related to data governance and compliance.
• Ensure all platforms, systems, and products are evaluated regularly for compliance with data governance and risk management policies.
• Provide training and awareness programs to promote a culture of compliance across teams.

What you'll need:

• Bachelor’s degree in Information Security, Risk Management, Business, or a related field (Master’s degree preferred).
• 5+ years of experience in compliance, risk management, data governance, or a related role.
• Strong knowledge of SOX compliance, data governance frameworks, and risk management practices.
• Experience working with enterprise data systems, platforms, and regulatory standards.
• Ability to collaborate with multiple teams and stakeholders to drive governance initiatives.
• Excellent analytical, problem-solving, and project management skills.
• Strong communication and interpersonal skills, with the ability to influence and educate teams on compliance matters.
• Experience with compliance tools, audit processes, and regulatory reporting is a plus.
• Certifications such as CISA, CRISC, CGEIT, or CISSP are desirable.

Who you are:

You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.

You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.

You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

What we'll give you:

Passionate, inspired people – We aim to create a culture in which people can do extraordinary work.

Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.

Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?

About Mitsogo | Hexnode:

Mitsogo is a global organization that highly values the contributions of each employee. Our ability to attract top talent is a testament to our commitment to fostering a sense of belonging for everyone. We recognize the rapid evolution of technology and society that impacts our industry, and we prioritize equipping our employees with diverse opportunities and empowering them with a wide range of skills.

Hexnode, the Enterprise software division of Mitsogo Inc., was founded with a mission to simplify the way people work. Operating in over 100 countries, Hexnode UEM empowers organizations in diverse sectors. Fuelling the transformation to a seamless ecosystem of connected tools, Hexnode is revolutionizing the enterprise software and cybersecurity landscape.

 Job Overview: 

We are seeking a highly skilled and experienced Network Administrator (SME )with strong expertise in network infrastructure and IT operations. The ideal candidate will have in-depth hands-on experience with Cisco, Ruckus, Meraki, and Fortinet firewalls, along with a solid understanding of switching, routing, network management, compliance, and disaster recovery planning. This role demands a proactive professional capable of maintaining a secure, scalable, and reliable IT environment. 

Responsibilities: 

• Manage and support LAN/WAN infrastructure including Cisco, Meraki, Ruckus, and Fortinet-based networks. 

• Configure and maintain switches, routers, access points, and firewall policies. 

• Monitor network performance, troubleshoot latency, packet loss, or downtime issues. 

• Ensure compliance with IT security and regulatory frameworks (ISO, NIST, etc.). 

• Manage and maintain Windows/Linux servers, virtualization platforms (VMware/Hyper-V), and enterprise storage systems. 

• Maintain disaster recovery and backup strategies; regularly test DR procedures. 

• Assist in IT audits, patch management, and hardening infrastructure against cyber threats. 

• Implement and manage network monitoring tools (e.g., SolarWinds, PRTG, or similar). 

• Work collaboratively with IT teams to support application deployment, remote access, and secure connectivity. 

• Participate in IT infrastructure projects: upgrades, migrations, and new rollouts. 

• Maintain technical documentation, asset inventory, and configuration baselines. 

 Requirements: 

• 5–8 years of experience in system and network administration. 

• Strong expertise in:  

• Cisco switching/routing (CCNA/CCNP preferred) 

• Ruckus wireless controller and AP management 

• Meraki dashboard operations and configuration 

• Fortinet firewall setup, policy configuration, VPN, and security features 

• Proficient in:  

• Layer 2/3 networking, VLANs, STP, OSPF, BGP 

• DNS, DHCP, NAT, VPN (IPSec/SSL) 

• System patching, performance tuning, and event log monitoring 

• Experience with ITIL/ITSM processes is a plus. 

• Familiarity with compliance frameworks: ISO 27001, GDPR, HIPAA, etc. 

• Scripting and automation knowledge (PowerShell, Bash, or Python) is advantageous. 

• Excellent analytical and troubleshooting skills. 

• Strong documentation and communication skills. 

Responsibilities

We are looking for an exceptional Senior GRC Analyst to join our growing team. In this role, you will lead compliance assessments for frameworks such as NIST 800-171, ISO 27001, NIST 800-53 (FedRAMP), PCI, MLPS and IRAP, while also driving broader security compliance efforts. The ideal candidate will use strong analytical, communication, and problem-solving skills to evaluate controls, identify gaps, and recommend improvements across security domains. You will also be responsible for:

• Lead and participate in both internal and external audits for frameworks including ISO 27001/27701, PCI-DSS, NIST 800-171, NIST 800-53 (FedRamp), and IRAP

• Experience using or exploring AI/automation tools to enhance, streamline, or scale Governance, Risk, and Compliance (GRC) processes and workflows

• Manage and oversee risk, compliance, and governance initiatives across teams

• Coordinate with process owners, control owners, auditors, and consultants to ensure findings are tracked and addressed

• Conduct risk assessments, security audits, and third-party/vendor risk reviews

• Review contracts to ensure security and compliance requirements are met

• Identify process gaps and recommend improvements to enhance the organization’s security posture

• Communicate risks and compliance requirements clearly to both technical and non-technical stakeholders

• Perform regular user access reviews

• Develop and track remediation plans for identified risks and issues

• Maintain and update the risk register

• Oversee vendor security assurance processes

• Collaborate with stakeholders to design and implement effective internal controls aligned with regulatory standards

• Support risk and security discussions across cross-functional teams

• Build strong working relationships across departments

• Take on additional responsibilities as needed

Requirements

Qualifications / Experience / Technical Skills

Please note that the working hours for this position are from 2:00 PM to 11:00 PM IST (overlap with U.S. Pacific Time required)

• 8+ years of experience in cybersecurity programs, audits, risk management, compliance, or remediation

• Experience working with cloud platforms such as AWS, Azure, or Google Cloud

• Proven ability to negotiate and prioritize risk remediation with internal stakeholders

• Bachelor’s degree in Information Systems, Computer Science, Information Security, or a related field

• Strong understanding of security controls, including cloud environments, firewalls, IDS/IPS, and vulnerability management

• Familiarity with NIST 800-171 and NIST Risk Management Framework (NIST 800-53)

• Experience auditing frameworks such as PCI-DSS, SOC 2, and ISO 27001/27701

• Relevant certifications (CISSP, CISA, PCI ISA, ISO, or similar) are preferred

• Ability to manage multiple priorities independently with minimal supervision

Soft Skills / Personal Characteristics

• Strong communication skills with the ability to translate compliance requirements into technical actions

• High energy and adaptability in a fast-paced environment

• Strong collaboration and a knowledge-sharing mindset

• Excellent time management and organizational skills

• High attention to detail, integrity, and ethical standards

• Willingness to learn and take on new challenges

Additional requirements

• May involve some international travel

• This position requires overlap with U.S. Pacific Time (PST) working hours. Candidates should be available and flexible to work from 2:00 PM to 11:00 PM IST.

• Strong hands-on experience with PCI audits, ISO 27001, NIST 800-171, FedRamp, SOC 2, and potentially IRAP is required.

To help your application stand out, please take time to answer the Job Application Questions below clearly and concisely. All submissions are reviewed by our Hiring Team, not evaluated by AI.

(REQ ID: 2760)

Role Title: Automation & Solution Architect (GCB 4)

Function: Finance System Operations

Role Description:

Senior technical lead for Finance EUC automation scale-up. Accountable for end-to-end technical delivery across demand intake, requirements analysis, build & test, production deployment and RTB change management. Provides consultative input during opportunity scoping, ensuring solutions are feasible and aligned to IT-governed platforms (e.g., Alteryx/ADM) and established controls/guardrails. Leads technical documentation, testing evidence aligned to agreed closure criteria, and supports controlled releases. Partners with Finance Domain BA, POD Lead and platform support to ensure stable, supportable automation.

Skills / Knowledge / Experience:

• Lead & Design automation for EUC (End User Computing) remediation, using AI workflow automation to reduce operational risk, improve control compliance, and accelerate remediation at scale.
• Act as Solution Architect for the end-to-end remediation across Python & Alteryx / FRAME platform, aligning delivery to risk, control, and technology standards.
• Knowledge of Finance process landscape & core systems
• Identify and prioritize EUC remediation opportunities and translate them into an automation roadmap
• Design and deliver AI-assisted remediation capabilities with prompt engineering
• Build automation pipelines to streamline discovery, assessment, remediation tracking, and evidence generation.
• Define human-in-the-loop operating model for AI outputs (review, approval, exception handling) to ensure accountable decision-making
• Familiarity with Python, IT-managed automation platforms e.g., Alteryx
• Experienced in managing end-to-end Testing lifecycle i.e., Unit Testing, SIT, UAT
• Strong in Stakeholder management
• Agile Scrum Master, SAFe, and Project Manager skills set are desirable

Why we're hiring:

WPP is a creative transformation company, helping clients create growth by combining technology and creativity. As one of the world's largest marketing and advertising services organizations, we are committed to driving innovation and operational excellence across our vast global network.

You will be joining the Automation Operations Centre within WPP's Enterprise Technology, Automation & AI department. This is a pivotal time for us as we're building a dedicated, in-house team to deliver, manage, monitor, and optimize our growing portfolio of automation solutions. This team is at the forefront of our digital transformation, ensuring the seamless operation and continuous improvement of critical automation capabilities across WPP globally

You will play a crucial role in solution delivery and day-to-day technology management of the Global Automation Operations Centre (AOC) program. Reporting to the AAI Operations Director and AAI Product Lead, you will lead the architecture, standards, and advanced development requirements for our global automation portfolio. Alongside AAI Leadership, you will guide a crew of 6-10 developers to ensure the release of high-quality automation products on time and within budget.

The AOC is chartered to develop and delivery automation products, support global automation products or projects delivered by Automation delivery teams from around WPP. Our support apparatus gives those teams confidence and freedom to hand over their existing successes and continue innovating.

Are you a visionary technical leader with a deep mastery of the Microsoft Power Platform and a passion for engineering excellence? We are looking for an Automation Engineering Lead to drive our technical strategy and architectural standards. In this senior role, you will be responsible for conducting research spikes, providing technical guidance to development teams, and ensuring that our global automation suite is built on a foundation of robust, scalable, and maintainable components. You will combine your extensive experience from the D365/Dataverse era with modern ALM practices to keep our global operations at the cutting edge of AI and automation.

What you'll be doing:

Automation Engineering Lead (Engineering Excellence + AI-Driven Automation) 

We are looking for an experienced Automation Engineering Lead who combines a complete view across multiple engineering technology streams with a strong background in automation and AI-driven engineering practices across modern technology stacks. 

This is not a single-stack or platform-specific role. 

You will act as an enterprise engineering leader, responsible for designing scalable, high-performance solutions by evaluating the right engineering approach across diverse technology streams spanning APIs, backend services, modern frontends, cloud platforms, deployment architecture, and AI/ML capabilities. 

You will play a critical role in shaping engineering strategy, establishing end-to-end engineering processes, guiding engineering teams, and ensuring solutions are fit-for-purpose, scalable, and future-ready. 

 What You’ll Be Doing 

Solution Architecture & Technology Decisioning 

• Own end-to-end architecture for automation use cases across the enterprise  

• Evaluate and recommend the right approach across:  

• Cloud-native engineering (microservices, serverless, container platforms)  

• Custom engineering (APIs, backend services, UI frameworks)  

• AI-augmented automation combining ML services, LLMs, and intelligent workflows  

• Make informed trade-offs between build vs buy, custom vs platform, and AI-driven vs deterministic approaches based on scalability, cost, and maintainability  

• Act as a key decision-maker on the right technology stream and tooling for each engineering problem  

• Knowledge in Power Platform (Power Apps, Power Automate, Dataverse) 

 Architectural Governance 

• Define and enforce global architecture standards, design patterns, and best practices  

• Establish reusable engineering frameworks and AI-driven automation accelerators across teams  

• Ensure consistency, scalability, and maintainability across implementations  

 Technical Leadership 

• Lead and mentor a team of 6–10 engineers  

• Provide hands-on guidance, solution reviews, and architectural oversight  

• Drive engineering excellence and a culture of continuous improvement  

 Advanced & Hybrid Development 

• Lead complex implementations involving:  

• Custom connectors and API integrations  

• AI/ML model integration and intelligent automation patterns  

• Backend services (.NET / Java / Node.js / Python) where required  

• Handle research spikes and evaluate new tools, frameworks, and capabilities  

 Integration & Data Architecture 

• Design robust integration solutions using:  

• REST APIs, webhooks, and service-based architectures  

• Event-driven and asynchronous processing patterns  

• Work with structured and unstructured data across:  

• Cloud data platforms (Azure Data Lake, BigQuery, Snowflake, etc.)  

• SQL / external data systems  

• Dataverse 

• Optimize performance, scalability, and reliability of automation workflows  

 ALM & DevOps Strategy 

• Own and mature end-to-end engineering processes including ALM, code quality, and release governance across the organization  

• Implement CI/CD pipelines, deployment automation, and infrastructure-as-code using Azure DevOps, GitHub Actions, Jenkins, or similar  

• Drive adoption of code-first, version-controlled, and AI-assisted development practices  

 Stakeholder Collaboration 

• Partner with business and leadership teams to translate requirements into scalable technical solutions  

• Align architecture decisions with business goals, timelines, and budgets  

• Communicate complex technical concepts to both technical and non-technical stakeholders  

 Security, Compliance & Supportability 

• Ensure solutions comply with enterprise security, governance, and data protection policies  

• Design solutions for operational readiness, observability, and smooth handover to support teams  

 What You’ll Need 

Experience 

• 12+ years in software engineering, solution architecture, or enterprise application development  

• Proven track record leading engineering teams across multiple technology streams with a strong background in automation and AI-driven engineering  

• Knowledge in Power platform or Dynamics 365 ecosystem 

 Engineering Process & AI-Automation Expertise 

• Deep expertise in:  

• End-to-end engineering processes (SDLC, code reviews, quality gates, release management) implemented at organizational scale  

• Deployment and technical architecture across cloud and hybrid environments  

• Automation engineering (CI/CD, infrastructure-as-code, test automation, workflow automation)  

• Experience with:  

• Engineering AI workstreams (LLMs, agentic systems, intelligent automation)  

• Applying AI in automation (code generation, automated testing, intelligent code review, copilots)  

• Ability to drive engineering excellence and modernize platforms using AI-augmented approaches  

 Architecture & Engineering Breadth (Critical) 

• Strong experience with API design and REST-based integrations  

• Solid understanding of SQL, data modeling, and performance optimization  

• Hands-on experience with at least one backend technology (.NET / Java / Node.js / Python)  

• Exposure to modern frontend frameworks (React or similar)  

• Understanding of:  

• Microservices and distributed systems  

• Event-driven architecture (queues, messaging, pub/sub)  

• Proven ability to design and deliver solutions across diverse engineering streams with the right deployment and architecture choices  

 DevOps & ALM 

• Experience with CI/CD pipelines and automated deployments  

• Familiarity with Azure DevOps, GitHub Actions, or similar tools  

• Strong understanding of environment strategy, solution segmentation, and release management  

 Leadership & Problem Solving 

• Proven ability to lead and mentor engineering teams  

• Strong architectural thinking and decision-making skills  

• Ability to solve complex, ambiguous technical challenges  

• Excellent communication and stakeholder management skills  

 Nice to Have 

• Experience with Azure services (Functions, Logic Apps, Service Bus, API Management)  

• Knowledge of enterprise integration patterns and iPaaS platforms  

• Hands-on experience embedding LLMs, agents, or copilots into automation and engineering workflows  

 Certifications 

• Certifications in AI/ML, DevOps, or enterprise architecture (TOGAF, SAFe, or equivalent), PL-600: Microsoft Power Platform Solution Architect (preferred)  

Who you are:

You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.

You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.

You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

What we'll give you:

Passionate, inspired people – We aim to create a culture in which people can do extraordinary work.

Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.

Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?

#onsite

 Job Summary

We are seeking a highly motivated QA Automation Engineer to design, develop, and maintain automated testing frameworks while ensuring the quality of SaaS and eCommerce applications.

The role requires strong expertise in Salesforce and SAP systems, hands-on experience with automation tools, and a solid understanding of end-to-end business workflows. The ideal candidate is proactive, detail-oriented, and collaborative, with a focus on continuous improvement in an Agile environment.

What You'll do:

Automation & Test Execution

• Develop and maintain automated test scripts using Selenium, Playwright, or APEX.
• Design scalable automation frameworks for Salesforce and SAP integrations.
• Create and execute test cases including functional, regression, sanity, smoke, and exploratory testing.
• Identify automation opportunities to improve efficiency and reduce manual effort.

E-Commerce & Integration Testing

• Perform end-to-end testing across Salesforce (Sales, Service, Commerce Cloud) and SAP (FICO, BRIM, MM, GRC).
• Validate eCommerce workflows: product catalog, search, cart, checkout, pricing, promotions, and order management.
• Test integrations between Salesforce, SAP, and external systems (e.g., payment gateways).
• Ensure accurate data flow and business process validation across systems.

API, Performance & CI/CD

• Design and maintain API test automation for REST services using Postman/SOAP UI.
• Execute performance testing using JMeter or LoadRunner.
• Integrate automated test suites into CI/CD pipelines (Jenkins, GitLab CI/CD).

Defect Management & Quality Assurance

• Identify, log, track, and retest defects to ensure timely resolution.
• Perform production smoke testing post-deployment to ensure system stability.
• Maintain test suites (Smoke, Sanity, Regression) for optimal coverage.

Agile Collaboration & Test Management

• Participate in Agile ceremonies (Sprint Planning, Stand-ups, Grooming).
• Collaborate with developers, product owners, and stakeholders for requirement clarity and testability.
• Maintain test data, ensure environment readiness, and keep Jira updated with accurate statuses and comments.

Continuous Improvement & Mentorship

• Continuously improve testing processes, tools, and frameworks.
• Maintain clear documentation of test strategies and execution.
• Mentor team members and promote automation best practices.

Technical Skills

• Strong programming skills in Java or Python.
• Proficiency in JavaScript/TypeScript.
• Experience with Selenium, Playwright (preferred), and APEX.
• Expertise in API testing and performance testing tools.

Integration & Tools

• Strong understanding of SaaS applications and end-to-end integration testing.
• Experience with CI/CD tools (Jenkins, GitLab CI/CD) and version control (Git).
• Experience with Jira or similar tools.

What you bring:

Experience: Proven experience as a Test Automation Engineer or similar role with
hands-on experience in automated testing of Salesforce / SAP systems.

Technical Skills:

• Proficiency in modern web technologies (JavaScript/TypeScript).
• Strong programming skills in Java/ Python
• Hands-on experience with testing tools like Selenium, Playwright, APEX
• Good to have experience in Playwright.
• Expertise in API testing tools (Postman, SOAP UI) and performance testing (JMeter, LoadRunner).
• Integration Testing: Familiarity with SaaS applications and full-stack integration testing.

Tools & Platforms:

• Experience with CI/CD tools (Jenkins, GitLab CI/CD, CircleCI).
• Knowledge of version control systems like Git
• Preferred Qualifications:
• Familiarity with Agile/Scrum methodologies.
• Experience working in B2B SAAS Company.
• Expertise in security testing methodologies.

#LI-VG1

#LI-Hybrid

Who We Are

At Platform Science, we’re working to connect everything that moves.

Founded in 2015, we are an open IoT platform that partners with innovative fleets, application developers, vehicle manufacturers, and equipment providers in the transportation industry to deliver revolutionary solutions to supply chain professionals across the globe.

Our employees are an engaging, diverse group of people who believe in the power of great ideas. We hire people with different experiences and perspectives to build a company culture that fuels growth through innovation.

We value thoughtful actions and empathy for others. We approach challenges with resiliency and creativity, while encouraging transparency because, no matter our backgrounds or responsibilities, we are one team.

About the Role

Platform Science is looking for a Senior Quality Engineer to join our Core Product Development team in Chennai. This is a vital role for an engineer who is passionate about building robust automated test suites that ensure the reliability of our mission-critical IoT solutions. In this position, you will lead QA test automation efforts for Java, C#, and enterprise applications using the Selenium framework, directly impacting the speed and quality of our software delivery. You will report to the QA Manager and work daily, onsite at our Chennai office.

Essential Responsibilities

• Strategy & Planning: Review functional and technical requirements to provide critical input on testing scope; prepare comprehensive Test Plans and Test Cases that align with product goals.

• Automation Execution: Implement and maintain automated testing frameworks (Selenium, BDD) to perform smoke, functional, and regression testing across software products.

• Integration & CI/CD: Collaborate with Development and Release Engineering teams to capture and reuse automated suites, ensuring seamless builds and deployments on QA, release, and production servers.

• Defect Management: Identify, document, and track bugs in defect tracking tools with detailed descriptions and scenarios, while providing project test status, estimates, and metrics.

• Process Optimization: Constantly interact with cross-functional teams to implement methods that result in faster, more efficient, and reliable QA cycles.

Experience

Required Experience

• 2-4 years of professional QA/Software Testing experience.

• Solid understanding of QA processes and methodologies within the software development lifecycle.

• Proven experience in Test Automation of Java, C#, and JavaScript applications.

• Hands-on proficiency with automation testing frameworks such as Selenium and BDD.

• Experience in using Agile development and testing methodologies.

• Demonstrated experience with API and Performance testing.

Nice to Have

• Experience with TestRail or similar testing management tools.

• Experience testing Android applications.

• Familiarity with IoT or transportation-related technology.

Traits of a Successful Candidate

• Analytical Thinker: Strong problem-solving skills with a focus on tracing results back to specific quality risks promptly.

• Collaborative Communicator: Ability to work effectively in a small team and maintain constant interaction with other departments to ensure speed.

• Self-Starter: A strong team player who can also work independently, take ownership of projects, and meet targets.

• Lifelong Learner: Passion and willingness to learn new technologies and stay current with automation trends.

• Educational Requirement: Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related technical field (or equivalent experience).

Benefits & Legal

The company offers various benefits to regular, full-time employees including:

• Provident fund and gratuity in accordance with applicable laws.

• Paid vacation, sick leave and holidays, in accordance with applicable laws.

• Twenty-Six weeks of paid maternity leave.

Please note: The compensation details listed in India role postings reflect the base salary only, and do not include bonus, equity, or benefits.

Platform Science collects your personal information to support its business operations, including for human resources, employment, benefits administration, health and safety, and other business-related purposes as well as to be in legal compliance. You can review further details of such collection and use in our Privacy Policy (link for browser: https://www.platformscience.com/privacy-notice).

This document is a description of a potential position with our company. Nothing within this document may be construed as an offer for employment or a promise of benefit or remuneration. Platform Science is an equal opportunity employer. All applicants will be considered for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Who We Are

At Platform Science, we’re working to connect everything that moves. Founded in 2015, we are an open IoT platform that partners with innovative fleets, application developers, vehicle manufacturers, and equipment providers in the transportation industry to deliver revolutionary solutions to supply chain professionals across the globe.

Our employees are an engaging, diverse group of people who believe in the power of great ideas. We hire people with different experiences and perspectives to build a company culture that fuels growth through innovation. We value thoughtful actions and empathy for others. We approach challenges with resiliency and creativity because, no matter our backgrounds, we are one team.

About the Role

The Product Owner (PO) for HOS & Compliance will be the primary functional lead for our development squads in Chennai. You will be responsible for the end-to-end execution of our Electronic Logging Device (ELD) and Driver Vehicle Inspection Report (DVIR) features.

Following the global product strategy, you will translate FMCSA and CCMTA regulatory mandates into actionable technical requirements. You will own the team backlog, define the "Definition of Done," and ensure that every release maintains the highest level of regulatory integrity while providing a seamless experience for drivers and back-office administrators.

Essential Responsibilities

• Backlog Ownership: Lead the grooming and work with Product Management on prioritization for your assigned squad, ensuring the backlog is visible, transparent, and clear.

• User Story Development: Author detailed User Stories and Acceptance Criteria based on North American HOS rules (e.g., Cycle 1/2, Split Sleeper) and DVIR standars (§396.11).

• Sprint Planning: Partner with Engineering Leads to plan sprints that balance new regulatory mandates, technical debt, and UI enhancements.

• Functional Decision Making: Act as the primary point of contact for the engineering team to resolve functional queries and make real-time trade-off decisions.

• Global Alignment: Collaborate closely with North American Product Managers to align local execution with the global product vision.

• Feedback & Iteration: Analyze driver feedback and back-office support tickets to identify friction points in the HOS workflow.

• Release Management: Partner with Product Marketing and Support teams to create internal documentation, release notes, and training materials.

Experience & Qualifications

• Core Experience: 3+ years of experience as a Product Owner or Business Analyst within a highly regulated SaaS environment (e.g., Telematics, FinTech, or HealthTech).

• Technical Fluency: Ability to interpret API documentation and understand data structures (JSON/XML) used for regulatory reporting.

• Agile Expertise: Proven track record of managing backlogs in Jira and leading Scrum ceremonies in a fast-paced environment.

• Collaboration Skills: Ability to handle changing priorities, speak up with new ideas, and lead technical discussions with the technology team.

• Education: Bachelor’s or Master’s degree in Engineering, Computer Science, or a related field (e.g., BE/B.Tech, MCA).

• Preferred Qualifications: * CSPO Certification (Certified Scrum Product Owner).

  • Experience with Android development/deployments or IoT/Hardware integration.

Success Metrics for the First 90 Days

• First 30 Days: Complete a deep-dive into the current ELD architecture and FMCSA/CCMTA compliance gaps.

• First 60 Days: Successfully lead 2+ full sprints, delivering at least one high-priority compliance update.

• First 90 Days: Drive delivery of the functional roadmap for the next quarter's compliance milestones.

Benefits

The company offers various benefits to regular, full-time employees including:

• Provident fund and gratuity in accordance with applicable laws.

• Paid vacation, sick leave and holidays, in accordance with applicable laws.

• Twenty-Six weeks of paid maternity leave in accordance with applicable laws.

About the Role

Platform Science is looking for a Full Stack Developer  with expertise in cloud-native full-stack development (React, Node, NoSql, AWS/Azure) to join our dynamic team in Chennai. You will be instrumental in designing, developing, and deploying robust, scalable, and high-performance software for high-velocity fleet management solutions. You will collaborate with full stack teams to gather requirements, deliver technical solutions, and ensure the successful delivery of projects with an innovative mindset. This role requires deep technical knowledge, exceptional problem-solving abilities, and a strong understanding of software engineering principles and best practices.

You report to the Software Development Manager (implied reporting structure based on template).

Essential Responsibilities

• Architect and implement scalable, secure, and performant solutions using modern web and backend technologies.

• Collaborate with cross-functional teams to integrate third-party services, APIs, and data sources, ensuring seamless interoperability.

• Design and implement micro-frontend architectures for modular applications and robust authentication/authorization mechanisms.

• Produce clean, maintainable, and well-documented code, and mentor and coach team members on technical design and coding standards.

• Stay current with emerging technologies and best practices in web and backend development, troubleshooting and debugging issues for optimal application performance.

Experience

Required experience

• 8+ years of professional software development experience, including 2+ years in senior technical or leadership roles.

• Strong expertise in full stack development with React.js, Node.js, and API development.

• Solid understanding of microservices architecture, containerization (Docker), and orchestration (Kubernetes).

• Expertise in event-driven integration patterns (e.g., pub/sub messaging).

• Proven ability to architect and design scalable, distributed, cloud-native systems (AWS/Azure or GCP).

• Proficiency with JavaScript, Redux, Webpack, and UI frameworks (Material UI, Bootstrap).

• Hands-on experience with NoSQL databases such as ElasticSearch, MongoDB, or Firestore.

Other Requirements

• Bachelor’s degree in Computer Science, Software Engineering, or related field.

• Strong grasp of software engineering principles, design patterns, data structures, and algorithms.

• Demonstrated leadership skills in mentoring engineers, driving technical excellence, and fostering a culture of collaboration and accountability.

• Excellent oral and written communication skills (implied requirement).

• Passion and willingness to learn new technologies (implied requirement).

The company offers various benefits to regular, full-time employees including:

• Provident fund and gratuity in accordance with applicable laws.

• Paid vacation, sick leave and holidays, in accordance with applicable laws.

• Twenty-Six weeks of paid maternity leave.

Please note that the compensation details listed in India role postings reflect the base salary only, and do not include bonus, equity, or benefits. Platform Science collects your personal information to support its business operations, including for human resources, employment, benefits administration, health and safety, and other business-related purposes as well as to be in legal compliance. You can review further details of such collection and use in our Privacy Policy (link for browser: https://www.platformscience.com/privacy-notice). Please note: This document is a description of a potential position with our company. Nothing within this document may be construed as an offer for employment or a promise of benefit or remuneration. Further, any representation made within this document is subject to the laws and restrictions of the jurisdiction where employment may be deemed to occur. The parameters and availability of this position are subject to change and based solely within the discretion of the company. In addition, the duties, responsibilities, and scope of this position may not be fully represented in this description or may change as required by the Company. Platform Science is an equal opportunity employer. All applicants will be considered for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

About the Role

Platform Science is looking for a Lead Software Engineer with expertise in cloud-native full-stack development (React, Node, NoSql, AWS/Azure) to join our dynamic team in Chennai. You will be instrumental in designing, developing, and deploying robust, scalable, and high-performance software for high-velocity fleet management solutions. You will collaborate with full stack teams to gather requirements, deliver technical solutions, and ensure the successful delivery of projects with an innovative mindset. This role requires deep technical knowledge, exceptional problem-solving abilities, and a strong understanding of software engineering principles and best practices.

You report to the Software Development Manager (implied reporting structure based on template).

Essential Responsibilities

• Architect and implement scalable, secure, and performant solutions using modern web and backend technologies.

• Collaborate with cross-functional teams to integrate third-party services, APIs, and data sources, ensuring seamless interoperability.

• Design and implement micro-frontend architectures for modular applications and robust authentication/authorization mechanisms.

• Produce clean, maintainable, and well-documented code, and mentor and coach team members on technical design and coding standards.

• Stay current with emerging technologies and best practices in web and backend development, troubleshooting and debugging issues for optimal application performance.

Experience

Required experience

• 8+ years of professional software development experience, including 2+ years in senior technical or leadership roles.

• Strong expertise in full stack development with React.js, Node.js, and API development.

• Solid understanding of microservices architecture, containerization (Docker), and orchestration (Kubernetes).

• Expertise in event-driven integration patterns (e.g., pub/sub messaging).

• Proven ability to architect and design scalable, distributed, cloud-native systems (AWS/Azure or GCP).

• Proficiency with JavaScript, Redux, Webpack, and UI frameworks (Material UI, Bootstrap).

• Hands-on experience with NoSQL databases such as ElasticSearch, MongoDB, or Firestore.

Other Requirements

• Bachelor’s degree in Computer Science, Software Engineering, or related field.

• Strong grasp of software engineering principles, design patterns, data structures, and algorithms.

• Demonstrated leadership skills in mentoring engineers, driving technical excellence, and fostering a culture of collaboration and accountability.

• Excellent oral and written communication skills (implied requirement).

• Passion and willingness to learn new technologies (implied requirement).

The company offers various benefits to regular, full-time employees including:

• Provident fund and gratuity in accordance with applicable laws.

• Paid vacation, sick leave and holidays, in accordance with applicable laws.

• Twenty-Six weeks of paid maternity leave.

Please note that the compensation details listed in India role postings reflect the base salary only, and do not include bonus, equity, or benefits. Platform Science collects your personal information to support its business operations, including for human resources, employment, benefits administration, health and safety, and other business-related purposes as well as to be in legal compliance. You can review further details of such collection and use in our Privacy Policy (link for browser: https://www.platformscience.com/privacy-notice). Please note: This document is a description of a potential position with our company. Nothing within this document may be construed as an offer for employment or a promise of benefit or remuneration. Further, any representation made within this document is subject to the laws and restrictions of the jurisdiction where employment may be deemed to occur. The parameters and availability of this position are subject to change and based solely within the discretion of the company. In addition, the duties, responsibilities, and scope of this position may not be fully represented in this description or may change as required by the Company. Platform Science is an equal opportunity employer. All applicants will be considered for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Who We Are

At Platform Science, we’re working to connect everything that moves.

Founded in 2015, we are an open IoT platform that partners with innovative fleets, application developers, vehicle manufacturers, and equipment providers in the transportation industry to deliver revolutionary solutions to supply chain professionals across the globe.

Our employees are an engaging, diverse group of people who believe in the power of great ideas. We hire people with different experiences and perspectives to build a company culture that fuels growth through innovation.

We value thoughtful actions and empathy for others. We approach challenges with resiliency and creativity, while encouraging transparency because, no matter our backgrounds or responsibilities, we are one team.

About the Role

Platform Science is looking for a highly skilled Senior Software Engineer with expertise in cloud-native full-stack development (GCP, React, Node.js, NoSQL) to join our dynamic team in Chennai. In this role, you will play a key part in designing, developing, and deploying robust, scalable, and high-performance software for our high-velocity fleet management solutions. You will collaborate with cross-functional teams to gather requirements, deliver technical solutions, foster an innovative mindset, and ensure the successful delivery of projects. This position demands deep technical knowledge and a strong understanding of software engineering principles and best practices.

The role reports to the Software Development Manager (as implied by the template structure for engineering roles).

Essential Responsibilities

• Design, develop, and deploy scalable and maintainable solutions using modern web technologies, including React.js for the front-end and Node.js for the backend.

• Implement micro-frontend architectures and use techniques like Module Federation to modularize and integrate large-scale applications.

• Utilize event-driven architecture and message queuing systems to handle asynchronous processes and complex workflows.

• Collaborate with cross-functional teams to integrate with third-party services, APIs, and data sources, ensuring seamless interoperability.

• Mentor and coach team members, providing guidance on technical design, coding standards, best practices, and professional development.

Experience

Required experience

• 4+ years of professional experience in software development, with a focus on React.js, Node.js (or similar frameworks), and API development.

• Proficiency in React.js and Node.js or similar frameworks.

• Strong understanding of NoSQL databases (e.g., ElasticSearch, MongoDB, Firestore).

• Expertise in event-driven integration patterns (pub/sub messaging) and solid understanding of microservices architecture (e.g., Docker, Kubernetes).

• Proficiency with React state management libraries (e.g., Redux) and front-end build tools (e.g., Webpack).

• Demonstrated ability to lead and mentor a team of software engineers.

• Experience in working on scalable, distributed systems with a cloud-based architecture (preferably GCP).

Other Requirements

• In-depth knowledge of JavaScript, CSS, HTML, and front-end languages.

• Experience working with Material UI or Bootstrap.

• Strong understanding of software engineering principles, design patterns, data structures, and algorithms.

• Excellent communication and collaboration skills to work effectively with stakeholders.

Other Requirements

• Excellent problem-solving skills, with the ability to analyze complex technical challenges and develop innovative solutions.

• Continuous learning mindset and a strong willingness to explore and adopt new technologies.

• Self-starter, Ability to work well in a small team with good communication skills.

• You are a strong team player but are able to work independently.

   

• You are dedicated to delivering high quality and performant solutions.

   

• You are eager to learn new things, you take ownership and want to get things done.

   

The company offers various benefits to regular, full-time employees including:

• Provident fund and gratuity in accordance with applicable laws.

• Paid vacation, sick leave and holidays, in accordance with applicable laws.

• Twenty-Six weeks of paid maternity leave.

Please note that the compensation details listed in India role postings reflect the base salary only, and do not include bonus, equity, or benefits. Platform Science collects your personal information to support its business operations, including for human resources, employment, benefits administration, health and safety, and other business-related purposes as well as to be in legal compliance. You can review further details of such collection and use in our Privacy Policy (link for browser: https://www.platformscience.com/privacy-notice). Please note: This document is a description of a potential position with our company. Nothing within this document may be construed as an offer for employment or a promise of benefit or remuneration. Further, any representation made within this document is subject to the laws and restrictions of the jurisdiction where employment may be deemed to occur. The parameters and availability of this position are subject to change and based solely within the discretion of the company. In addition, the duties, responsibilities, and scope of this position may not be fully represented in this description or may change as required by the Company. Platform Science is an equal opportunity employer. All applicants will be considered for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Why we're hiring:

We are seeking a proactive and detail-oriented Data Operations Analyst for the People Data & Insights team to play a foundational role in the success of WPP's global people data product. This position is vital for ensuring the continuous accuracy, integrity, and operational flow of the people data that underpins all of WPP's strategic initiatives. You will contribute to both the operational excellence of our people data ecosystem and provide crucial support that enables our senior team members to focus on strategic development and delivery orchestration.

What you'll be doing:

Platform Operations & Support:

• Serve as the first point of contact for GPDS data-related queries, efficiently managing and processing access requests, and issue resolution from global stakeholders, ensuring timely and effective support.
• Support the implementation of developments and optimizations, adhering to established engineering standards of WPP's global people data product in data ingestion pipelines, supporting the seamless flow of core and lifecycle people data into our Databricks environment. 
• Ensure robust documentation of WPP's global people data product's data processes, workflows, and FAQs, maintaining knowledge management for its foundational components.
• Support the configuration and maintenance of Power Platform (e.g., Power Automate, Power Apps) solutions that streamline data operations and support the product’s evolving needs. Data Quality, Governance & Compliance Support:
• Play a key role in the data correction, validation, and reconciliation processes for critical initiatives like EU Pay Transparency (EUPT), ensuring the accuracy and completeness of submitted data.
• Conduct rigorous data quality checks and validation against established standards for GPDS/global people data, proactively identifying discrepancies and supporting remediation efforts to maintain data integrity. 
• Assist in creating audit trails and documentation for sensitive data processes, supporting compliance requirements and data governance principles. Business Analysis & Enhancement Support:
• Contribute to gathering and documenting foundational data requirements for new product features, data integrations, and platform enhancements.
• Assist in translating business needs into technical specifications, collaborating with technical and business stakeholders to drive continuous improvement for our product’s offerings. 
• Support user acceptance testing (UAT) for new data products and platform functionalities, ensuring they meet business expectations. Cross-Functional Collaboration:
• Collaborate effectively with the wider People Data & Insights team, Enterprise Technology, and global People/HR teams to ensure data alignment and support our product's strategic roadmap. 

What you'll need:

Required:

• 1-3 years of experience in a data operations, data support, or junior business analysis role, preferably within an HR or People function.
• Proficiency in Microsoft Power Platform (Power Automate, Power Apps) and SharePoint for data collection and process automation.
• Demonstrated ability to troubleshoot data issues, conduct root cause analysis, and contribute to effective solutions.
• Strong attention to detail and a firm commitment to data accuracy, quality, and governance.
• Excellent communication skills, with the ability to clearly articulate data-related issues and requirements to technical and non-technical stakeholders.
• A proactive and curious attitude, with a willingness to rapidly learn new tools and systems (e.g., Databricks, Workday).
• Experience in stakeholder management, particularly in assisting with issue ticketing and query resolution.

Preferred:

• Basic understanding of SQL for data querying and analysis.
• Familiarity with data visualization tools (e.g., PowerBI) to support dashboard development.
• Exposure to Workday HCM data structures and reporting.
• Knowledge of data governance principles and best practices, especially for sensitive data.
• Experience supporting compliance-driven data projects (e.g., EU Pay Transparency, GDPR, pay equity).
• Prior experience working in a global, matrixed organization.

Who you are:

You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.

You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.

You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

What we'll give you:

Passionate, inspired people – We aim to create a culture in which people can do extraordinary work.

Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.

Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?

#LI-Hybrid 

About WPP Media 

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. 

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com 

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values: 

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity. 
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust. 
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise. 

Role Summary and Impact

As part of the Global Operations Centre (GOC), you will work closely with teams across the United States, Europe, and Asia to deliver high-impact solutions in a collaborative, multicultural environment. We are looking for a Senior Executive - Search who will:

• Interact effectively with regional teams (Europe, U.S., Asia) and be a strong communicator. 
• Support Google Ads, GDN, Bing Ads, Amazon Search campaign launches and setup according to established processes. 
• Ensure ongoing campaign compliance to WPP established guidelines.
• Monitor and report on campaign checks across channels/platforms. 
• Ensure data accuracy for campaign reporting tools and WPP campaign management software. 
• Produce daily campaign reports, including daily pacing, data inputting and providing commentary to regional Search teams.
• Line manages 2 – 5 direct 
• Support in the work QA of junior team members as team grows.

Skills and Experience

• Proficient in English 
• 2+ years’ experience of planning and managing Google Ads/ Search campaigns 
• Some experience with Facebook Business Manager and DV360 (a bonus)  
• You have experience with SA360 (or other bid management platforms e.g. Marin, Kenshoo)  
• You are proficient in Microsoft Excel and Google Sheets 
• You possess strong analytical skills and a natural affinity for numbers.
• You can analyse raw data, draw conclusions, and develop actionable recommendations as needed. 

Life at WPP Media & Benefits 

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.   

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. 

About the Role:

We are looking for a detail-oriented and motivated Senior Accountant to join our General Ledger team. The ideal candidate will bring hands-on experience in core accounting functions and will play a key role in ensuring the accuracy and integrity of financial records. This position offers an excellent opportunity to work within a dynamic finance environment and contribute meaningfully to month-end close cycles and audit processes.

Shift : 1 PM IST to 10 PM IST

Work Mode : Hybrid -  3 days in office and 2 days work from home

What You'll Do:

• Prepare and post monthly journal entries and reconciliations for assigned general ledger accounts 
• Execute month-end close activities accurately and within defined timelines, including variance analyses
• Maintain and reconcile Balance Sheet schedules covering Fixed Assets, Current Assets, and Current Liabilities
• Manage the Fixed Assets accounting lifecycle, including capitalization, depreciation, disposals, and retirements
• Handle Inter-Company Accounting transactions and ensure accurate cross-entity reporting
• Prepare accruals, payroll journal entries, and amortization schedules for prepaid expenses
• Perform Bank Reconciliations and resolve discrepancies in a timely manner
• Maintain Lease Accounting records in compliance with applicable accounting standards
• Assist in the preparation and coordination of internal and external audit processes
• Generate MIS reports and ad hoc financial schedules as required by management 

What You Bring:

• Chartered Accountant (CA) – mandatory qualification 
• 2–3 years of post-qualification experience in General Ledger or Core Accounting functions
• Solid foundation in accounting principles and policies, with demonstrated working knowledge of US GAAP and IFRS frameworks
• Hands-on experience with SAP HANA • Proficiency in preparing MIS reports and financial schedules
• Strong understanding of accounting principles, Balance Sheet items, and Income Statement line items
• Excellent analytical skills with a keen eye for detail and accuracy
• Strong communication and interpersonal skills with the ability to collaborate across teams
• Self-driven, well-organized, and capable of managing multiple priorities under deadlines
• High level of integrity, punctuality, and a strong work ethic
  
  

Job Overview:

We are seeking a Senior AI Solution Architect with deep expertise in Artificial Intelligence (AI) and Generative AI (GenAI) to drive solution design, pre-sales engagements, and client delivery. The ideal candidate combines technical excellence with strong business acumen, enabling them to design innovative solutions, craft compelling sales collateral, and confidently engage with executive stakeholders. This role requires proven experience leading teams, shaping solution strategy, and responding to complex RFPs in enterprise environments

Key Responsibilities:

• Lead RFP/RFI responses with strong technical and business narratives.
• Design solution proposals, demos, and workshops with sales teams.
• Build sales assets such as whitepapers, PoV decks, and blueprints.
• Engage C-suite leaders to evangelize AI/GenAI solutions.
• Define end-to-end AI/GenAI architectures (RAG, multi-agent, pipelines, governance, observability).
• Translate business needs into scalable, secure, and compliant AI solutions.
• Ensure smooth design-to-delivery with engineering teams.
• Establish frameworks for AI governance and responsible AI.
• Mentor architects, data scientists, and engineers.
• Drive knowledge sharing through playbooks, accelerators, and best practices.
• Collaborate with cloud, data, security, and domain SMEs for integrated solutions.

Key Skills

• 10+ years of experience in solution architecture, AI/ML, or data platforms, with at least 3–5 years in AI/GenAI initiatives.
• Demonstrated pre-sales experience: RFP responses, PoVs, workshops, and deal support.
• Strong portfolio of sales/marketing assets (whitepapers, solution blueprints, reference architectures).
• Hands-on expertise with AI/GenAI stacks (e.g., LangChain/LangGraph, CrewAI, OpenAI, Anthropic, Azure AI, AWS Bedrock, Databricks).
• Understanding of AI governance and compliance frameworks (EU AI Act, NIST AI RMF, ISO 42001, Microsoft RAI Maturity Model).
• Proven team leadership experience, including mentoring and managing architects/engineers.
• Excellent communication, presentation, and client-facing skills.

Why we're hiring:

As part of the Global Payroll Team, you will contribute to the ongoing development of the global People strategy. Supporting business growth in an increasingly regulated environment whilst ensuring payroll and tax are compliant across the region. The Payroll Supervisor will have the responsibility for ensuring that their team performs payroll processing, compensation, as well as associated deductions and benefits payments are processed/paid on a timely basis for assigned populations. They will also be responsible for ensuring all statutory filings are completed and deadlines met.

What you'll be doing:

• Oversee and manage payroll processing, ensuring compliance with statutory requirements and accuracy of payments.
• Review and approve payroll runs before sign‑off
• Handle complex cases (tax, retro, expatriate payroll)
• Coordinate with HR, Finance, and vendors
• Drive standard work instructions and SOP adherence
• Ensure bank reconciliations are completed daily to maintain financial accuracy and liquidity.
• Ensure compliance with financial regulations, tax laws, and internal governance standards.
• Develop and maintain strong internal controls and financial policies to safeguard assets and ensure regulatory compliance.
• Assist the Financial Controller with external audits and liaise with auditors, tax advisors, and regulatory authorities as required.
• Stakeholder Collaboration
• Act as a key liaison between the India SSC and Global finance teams to ensure alignment of financial processes and reporting.
• Lead and manage the finance payroll team, ensuring optimal performance across all functions.
• Provide coaching, mentoring, and career development opportunities for team members.

KPIs

• First‑time‑right payroll (%)
• Escalation volume and ageing
• Team SLA adherence (%)
• Audit issues / control breaches
• Productivity per analyst (payrolls per FTE)

What you'll need:

Skills and competencies

• Excellent Communicator: Demonstrates clear and effective written and oral communication, tailoring messages to different stakeholders while maintaining professionalism and confidentiality.
• Excellent Stakeholder Management Skills: Builds and maintains strong relationships with internal and external stakeholders, addressing their needs and concerns while ensuring alignment with organizational objectives.

• Hands‑on with payroll platforms (e.g., ADP EV6, ADP WorkforceNow, SD Worx) required
• Hands-on with HCM and service management platforms (e.g. Workday, ServiceNow) preferred

• Organized and Detail-Oriented: Strong organizational skills with exceptional attention to detail, ensuring accuracy and compliance in all tasks and maintaining data integrity.
• Exceptional Problem-Solving, Analytical, and Decision-Making Ability: Skilled in identifying and resolving issues through analysis and critical thinking, making informed, data-driven decisions.
• Strong project management skills: Ability to manage multiple priorities in a high volume, fast-paced environment.

Qualifications and experience

• 8–10 years of end-to-end payroll experience, including team leadership
• Proficiency in English, both written and verbal
• Strong understanding of global payroll controls and compliance
• Significant experience in a shared services setting across Finance or HR, with proven success in a leadership role
• Experience working in a shared service centre or multinational environment, managing multi-entity and multi-currency financial operations
• Understanding of regional financial regulations and compliance requirements

• Deep experience SDWorx, ADP Enterprise EV6, ADP WorkforceNow payroll processing platforms.
• Experience with service request ticketing systems is a plus.
• Experience with Workday HCM is a plus.

Who you are:

You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.

You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.

You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

What we'll give you:

Passionate, inspired people – We aim to create a culture in which people can do extraordinary work.

Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.

Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?

#LI-Hybrid 

Core Responsibilities

● Act as the primary point of contact for each assigned member—building trust, offering
personalized support, and delivering a consistently high-touch experience.
● Bridge the gap between health and technology by helping members understand and leverage
the Twin platform to make informed lifestyle changes.
● Speak to members at a defined frequency, ensuring structured conversations that add value,
instill motivation, and drive positive health outcomes.
● Provide individualized nutrition and lifestyle coaching focused on remissioning chronic
metabolic diseases and improving overall health.
● Motivate and empower members to achieve their health goals through sustained behavior change,
education, and encouragement.
● Interpret and review member health data daily, enabling timely and actionable interventions.
● Promote the Twin philosophy: unmonitored dieting is evil to a disrupted metabolism—members
must heal through scientific guidance, not restriction.
● Reiterate the role of the Twin Digital Twin technology consistently to enhance understanding,
engagement, and trust in the process.
● Take full ownership of member adherence, retention, and reactivation, using early signals to
proactively prevent drop-offs. ● Handle exceptions and escalations calmly and professionally, providing solutions and emotional
support during moments of distress.
● Champion scoreboard-driven performance—monitoring key metrics like member engagement,
retention, nutrition adherence, and health outcome and referrals.
● Collaborate closely with internal teams (Doctors, Coaches & Customer Success) to ensure
seamless, coordinated care delivery.
● Maintain full compliance with Twin Health’s SOPs for data, communication, and service
excellence.

About Us

“Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount. With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. 

WHY JOIN CAPCO?

You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry.

MAKE AN IMPACT

Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services.

#BEYOURSELFATWORK

Capco has a tolerant, open culture that values diversity, inclusivity, and creativity.

CAREER ADVANCEMENT

With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands.

DIVERSITY & INCLUSION

We believe that diversity of people and perspective gives us a competitive advantage.

MAKE AN IMPACT

Job Description:
Project Management with Business Analysis (>12.1 years) Chennai/Bangalore

The position opened is a Project Manager with some Business Analysis responsibility. Main mission of the PM will be to: • Lead the project throughout all project phases • Identify, structure and follow the different project streams of the Program:

• Feeding of Group Finance Tool for KPI computation
• Upstream data sourcing
• Downstream feeding

• Manage Project scope, budget and planning, reporting on progress, in full compliance with the organization’s project management lifecycle and governance. • Lead all Functional and Development teams contributing to the Transformation program, including transversal enabling teams; in particular lead the projects part of the program (as per above) • Coordinate and keep informed sponsors and users representatives, while managing their expectations • Organize and chair meetings and committees with various stakeholders and contributors, IT, users, management, as needed during the execution of the program • Identify and manage project risks, dependencies with other projects, escalations to management and sponsors whenever necessary, and without any delay • Deliver Project documentation, both from project governance perspective and IT asset perspective Ensure that all program deliverables respect organization governance and standards and are fully aligned and mutualized between sites and regions. Specific solution should only be considered to address regulatory specific requirements Manage and collaborate with Europe and APAC teams stakeholders from Group Finance and other transversal Finance teams. Execute and manage project governance and release management deliverables

Responsibilities Direct Responsibilities and Contributing Responsibilities

The Project Manager will be the point of contact for sponsors and user representatives during the whole execution of the Program, and will be responsible for all project tasks such as:

• To Quickly understand the project scope, objectives, and deliverables.
• Proactive collaboration within the project involved stakeholders. Assemble and manage cross-functional project teams, is it RECORD team / and other teams impacting the final projects deliveries.
• Manage on a daily basis the project team: BA, Tech Leads, developers, testers. Assign the tasks and responsibilities with deadlines to team members. Build and maintain strong relationship with stakeholders. Motivating & guiding team to achieve project goals.
• Follow in a permanent manner the project detailed planning, timelines, milestones and deliveries on time.
• Follow up the project actuals and accuracy with made estimation & allocated budget. Perform the project team’s capacity planning.
• Be able to evaluate and manage changes during the project lifecycle: adjust project plans, strategies to accommodate new requirements and/or challenges.
• Conduct regular status meetings and provide updates on project progress. Prepare and deliver detailed reports, dashboards and presentations for stakeholders. Clearly conveying information according to audience: to technical teams or non-technical teams.
• Ensure the execution and deliveries of WMIS IT Governance deliverables.
• Be able to identify on time the project issue, risks and constraints. Search for their resolution and / or mitigation. Follow-up issues real resolution until the end to minimize project’s disruption.
• Maintain a risk log and escalate critical issues to Management when necessary

Technical & Behavioral Competencies • Ability to prioritize and execute tasks in a high-pressure environment • Able to conduct workshops with business teams and challenge the requirements • Collaborate with different teams which are effectively spread across various regions • Strong critical thinker with problem solving aptitude. • Excellent written and oral communication skills. • Highly well-organized individual PMP certified / Scrum certification would be advantageous. Specific Qualifications: • Prior project experience on how financial products were booked and accounted in the GL of Core-banking system • Prior project experience on sourcing data from Account systems

Skills Referential (Required knowledge, skills and abilities) Technical Skills: • Must have worked as Project Manager for at least 12 years. • Demonstrable experience in a similar role with Financial Services. • Good knowledge and working capability of product life cycle like loans, deposits, derivatives, Guarantees, Securities etc. • Must have knowledge on accounting /finance system implementation • Must have worked on an applications architecture that receives data from multiple upstream systems and sent it to several downstream systems • Experience working throughout the entire project life cycle; including analyzing and documenting requirements, workshops, testing and stakeholder management throughout.

Education Level: Bachelor Degree or equivalent Location: Chennai/Bangalore

WHY JOIN CAPCO?

You will work on engaging projects with some of the largest banks in the world, on projects that will transform the financial services industry. We offer: • A work culture focused on innovation and creating lasting value for our clients and employees • Ongoing learning opportunities to help you acquire new skills or deepen existing expertise • A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients • A diverse, inclusive, meritocratic culture

We offer:

• A work culture focused on innovation and creating lasting value for our clients and employees
• Ongoing learning opportunities to help you acquire new skills or deepen existing expertise
• A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients
  
  

About Us

“Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the  British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount. With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. 

WHY JOIN CAPCO?

You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry.

MAKE AN IMPACT

Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services.

#BEYOURSELFATWORK

Capco has a tolerant, open culture that values diversity, inclusivity, and creativity.

CAREER ADVANCEMENT

With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands.

DIVERSITY & INCLUSION

We believe that diversity of people and perspective gives us a competitive advantage.

MAKE AN IMPACT

Job Title: Tech Lead/Tech PM Tokenization

Experience :: 9.1 - 12 years

Job Location: Chennai

Responsibilities Direct Responsibilities

1. Centralizing Technical Expertise • Single Point of Contact for Tokenization: • Replace ad-hoc queries to BNP Paribas Switzerland by becoming the internal expert for all tokenization-related technical questions. • Triage, document, and resolve technical issues to avoid redundant requests. • Vendor Coordination: • Consolidate and streamline communication with BNP Paribas Switzerland. • Escalate only critical or unresolved issues to external teams, reducing inefficiencies.

2. Technical Ownership and Problem-Solving • Solution Deep Dive: • Rapidly master the tokenization solution (architecture, APIs, security protocols, performance considerations). • Assess technical feasibility for all 19 WMIS applications, identifying risks and dependencies. • Troubleshooting and Support: • Diagnose and resolve integration challenges (e.g., compatibility, latency, data mapping). • Develop workarounds or solutions for technical blockers.

3. Collaboration with Internal and External Teams • Internal Stakeholder Alignment: • Work with application owners, IT teams, and security experts to ensure smooth adoption. • Translate technical requirements into actionable tasks for development teams. • External Vendor Management: • Clarify and validate technical specifications with BNP Paribas Switzerland. • Ensure vendor deliverables meet WMIS standards and timelines.

4. Roadmap and Implementation Support • Technical Roadmap Contribution: • Help define a phased rollout plan for tokenization, prioritizing applications based on risk, complexity, and WITT milestones. • Hands-On Guidance: • Assist development teams in implementing tokenization (code reviews, testing, validation). • Create technical documentation (integration guides, API specs, troubleshooting FAQs).

5. Risk, Compliance, and Security • Security and Regulatory Compliance: • Ensure the tokenization solution complies with BNP Paribas security policies and regulatory requirements (GDPR, DORA, Swiss data protection laws). • Collaborate with Data Security and Compliance teams to address audit findings. • Risk Mitigation: • Proactively identify technical risks (e.g., performance bottlenecks, data leaks). • Propose and implement mitigation strategies.

6. Knowledge Sharing and Training • Internal Training: • Conduct technical workshops for IT and business teams to build internal expertise. • Develop training materials (e.g., runbooks, best practices). • Documentation: • Maintain a knowledge base for tokenization (FAQs, troubleshooting guides, lessons learned). • Share insights with the broader team to reduce dependency on external support. Contributing Responsibilities: We are seeking a Tech Lead to: • Centralize all technical inquiries related to tokenization, reducing dependency on external teams. • Become the internal technical referent for tokenization, ensuring efficiency, consistency, and rapid issue resolution. • Collaborate with BNP Paribas Switzerland while minimizing bottlenecks in communication. • Support the Project Manager in aligning technical execution with the WITT program timeline. This role is critical to ensuring a smooth, scalable, and compliant tokenization deployment.

Technical & Behavioral Competencies

Technical Skills • Mandatory:

• 10+ years in software development, system integration, or data security.

• Strong problem-solving skills with the ability to quickly learn and master new technologies.

• Experience with APIs, encryption, and data protection (e.g., tokenization, masking, anonymization).

• Familiarity with enterprise IT environments (banking/financial services preferred).

• Highly Desirable: • Knowledge of tokenization standards (e.g., PCI DSS, ISO 27001).

• Experience with cloud-based solutions (AWS, Azure, GCP).

• Understanding of regulatory frameworks (GDPR, DORA).

Soft Skills

• Communication: • Ability to explain complex technical concepts clearly to non-technical stakeholders.

• Collaboration: • Strong teamwork and stakeholder management skills.

• Autonomy and Adaptability: • Self-starter capable of taking ownership of technical challenges.

• Resilient under pressure in a fast-paced, high-stakes environment.

Specific Qualifications: Certifications (a plus): • CISSP, CISM (data security).

• Cloud certifications (AWS, Azure, GCP). • Tokenization or encryption certifications (e.g., TokenEx, Protegrity).

Skills Referential (Required knowledge, skills and abilities)

Transversal Skills:

o Analytical Ability

o Ability to understand, explain and support change

o Ability to develop and adapt a process o Ability to manage / facilitate a meeting, seminar, committee, training…

o Ability to develop others & improve their skills

Behavioral Skills: o Adaptability o Communication skills - oral & written o Critical thinking o Ability to synthetize / simplify Education Level: Master Degree or equivalent - At least 10 years

Who we are
Arcadia is the technology company empowering energy innovators and consumers to fight the climate crisis. Our software and APIs are revolutionizing an industry held back by outdated systems and institutions by creating unprecedented access to the data and clean energy needed to make a decarbonized energy grid possible.
In 2014, Arcadia set out on its mission to break the fossil fuel monopoly and since then we have been knocking down the institutional barriers to unlock decarbonization. To date, we have connected hundreds of thousands of consumers and small businesses with high-quality clean energy options. Fast forward to today, and now, we’re thinking even bigger. We have launched Arc, an industry-defining SaaS platform that empowers developers and energy innovators to deliver their own custom, personalized energy experiences, accelerating the transformation of the industry from an analog energy system into a digitized information network.
Tackling one of the world’s biggest challenges requires out-of-the-box thinking & diverse perspectives. We’re building a team of individuals from different backgrounds, industries, & educational experiences. If you share our passion for ushering in the era of the clean electron, we look forward to learning what you would uniquely bring to Arcadia! Visit www.arcadia.com.
HQ: Washington, DC
>$1B Valuation; >$500M of Capital raised since inception

Job Description – Team Lead
Position Summary:
The Custom Data Integration (CDI) team is the operational backbone that enables Arcadia to ingest and standardize utility data beyond the limits of its core product and automation layer. The team handles non-standard customer needs including integrations with sustainability platforms (e.g., Envizi, ESPM, NZC), custom data deliveries and reports, and processing of indirect, non-standard, landlord, and edge-case bill formats through specialized internal workflows.
As the CDI Lead, you own the Chennai CDI pod end-to-end — throughput, quality, team capability, and operational alignment with India- and US-based Product, Engineering, Customer Success, Project Manager and Data Engineering teams. You are accountable for converting highly unstructured and non-standard requirements into standardized, audit-ready outputs that support customer sustainability reporting, billing audit workflows, and compliance needs.
This is a working-leadership role, not pure people management. You will personally own the most complex projects end-to-end, while DAs and SDAs run simpler projects under your coaching and review. You will design SOPs, onboarding workflows, QA frameworks, and delivery standards across both one-time and recurring engagements — and continuously identify automation opportunities to reduce manual dependency.

Key Responsibilities
Operational Ownership
Own CDI throughput, quality, and TAT adherence across standard and custom workflows, if applicable.
Manage intake queues, balanced workload allocation, and capacity planning across DAs and SDAs based on complexity and priority.
Ensure timely delivery of CDI projects, from new customer onboarding to recurring custom workflows
Run structured operational cadences; proactively manage risks and escalations.
Data Quality & Process Governance
Define and enforce QA standards across all utility data processing workflows.
Build SOPs, exception-handling frameworks, and decision trees for complex and ambiguous scenarios.
Ensure all manual interventions are traceable, auditable, and consistent across team members.
Drive root-cause analysis and partner with R&D and/or RevOps on systemic fixes.

Team Leadership & Development
Lead hiring, onboarding, coaching, performance management, and capability building for DAs and SDAs.
Build team capability to independently handle complex and non-standard customer requirements.
Establish structured skill progression paths (DA → SDA → Lead) to support long-term team stability and retention.
Conduct structured 1:1s and performance reviews aligned to organizational cycles.
Cross-Functional Collaboration
Act as the single point of ownership for CDI delivery across India and US stakeholders.
Partner with India/US counterparts and different stakeholders on customer escalations, onboarding handoffs, and edge-case triage.
Translate operational complexity into structured feedback for Product and Engineering to reduce manual dependency over time.
Maintain written-first communication across Slack, Jira, and Confluence.
Automation & Scale
Identify repetitive manual workflows suitable for automation or standardization.
Build lightweight automations within the team (Python, SQL, scripting) for small-volume work that doesn't warrant an Engineering build.
Collaborate with Engineering/Product to prioritize larger automation initiatives based on operational impact and customer value.
Reporting & Metrics 
Own operational dashboards covering throughput, TAT, error rates, rework %, and exception trends.
Provide weekly and monthly performance updates to leadership.
Forecast capacity needs against customer demand and complexity mix.

Required Experience & Skills 
Experience
5+ years in data operations, solutioning, data integration, or data quality roles, including 2+ years leading a team of 5 or more.
Experience in SaaS, data platforms, or operations-heavy environments with direct customer impact.
Demonstrated exposure to offshore–onshore collaboration with US stakeholders.
Technical & Domain Skills
Strong SQL for analysis, validation, and debugging.
Working Python — able to write scripts that automate repetitive work, parse files, and transform data. Engineering-grade depth not required.
Advanced Excel/Google Sheets for operational analysis.
Experience with Jira, Confluence, and structured operational workflows.
Understanding of document-heavy workflows (PDF/OCR extraction, parsing, structured transformation).
Exposure to utility, energy, billing, or similar unstructured data domains is highly desirable.
Operational & Leadership Strengths
Proven ownership of SLAs across complex, variable workflows.
Strong systems thinking — able to convert operational chaos into structured, repeatable processes.
Excellent written communication for cross-time-zone execution.
Calm, structured decision-making under escalation.

Nice to Have
Experience in sustainability, ESG, or clean energy domains.
Hands-on integration experience with platforms such as Envizi, ESPM, NZC, etc.
Familiarity with utility billing constructs (statement data, tariffs, demand charges, interval data).
Experience scaling operations teams from early-stage to mid-size structures.

Benefits:
Competitive compensation based on market standards.
We are working on a hybrid model with remote first policy
Apart from Fixed Base Salary potential candidates are eligible for following benefits
Flexible Leave Policy
Office is in the heart of the city in case you need to step in for any purpose.
Medical Insurance (1+5 Family Members)
We provide comprehensive coverage including accident policy and life Insurance.
Annual performance cycle
Quarterly team engagement activities and rewards & recognitions
L&D programs to foster professional growth
A supportive culture that values diversity, empathy, teamwork, trust, and efficiency

Eliminating carbon footprints, eliminating carbon copies.
Here at Arcadia, we cultivate diversity, celebrate individuality, and believe unique perspectives are key to our collective success in creating a clean energy future. Arcadia is committed to equal employment opportunity regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, protected veteran status, or any status protected by applicable federal, state, or local law. While we are currently unable to consider candidates who will require visa sponsorship, we welcome applications from all qualified candidates eligible to work in the United States.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.

Why we're hiring:

As part of the Global Payroll Team, you will contribute to the ongoing development of the global People strategy. Supporting business growth in an increasingly regulated environment whilst ensuring payroll and tax are compliant across the region. The Payroll Senior Analyst will have the responsibility for ensuring that all compensation, associated deductions and benefits are processed/paid on a timely basis for assigned populations. They will also be responsible for ensuring all statutory filings are completed and deadlines met.

What you'll be doing:

Key Responsibilities:

• Manage and process payroll data for assigned countries, ensuring accuracy and compliance with local legislation
• Validate payroll inputs (time, bonuses, deductions, new hires, exits)
• Run assigned payroll cycles (gross-to-net)
• Perform payroll reconciliations and roll-forward variance analysis
• Resolve employee payroll queries within SLA
• Support statutory filings and audit requests
• Process travel and reimbursements
• Process other statutory payments for employees
• Process employee loan and other schemes as applicable
• Serve as the primary point of contact for inbound tickets/requests from management, handling requests and issues from employees and managers for the assigned population.

• Monitor, track, and resolve requests/queries related to payroll, benefits, and data changes, escalating as needed.
• Collaborate with vendors and internal teams to ensure timely and accurate data processing and issue resolution.
• Maintain confidential records and ensure data integrity in all payroll systems.
• Provide operational support and guidance to employees and managers on payroll data and shared services/workflow processes.
• Support business growth and compliance in a regulated environment.

KPIs

• Payroll accuracy (%) – error‑free payslips
• On‑time payroll processing (%)
• Payroll query resolution TAT
• Rework / correction rate
• SLA adherence for assigned activities

What you'll need:

Skills and Competencies

• Understanding of regional payroll legislation and statutory requirements.
• Advanced data processing skills, including data validation, reconciliation, and reporting.
• Experience managing and resolving queries and tickets, preferably in a global environment.
• Hands‑on with payroll platforms (e.g., ADP EV6, ADP WorkforceNow, SD Worx) required
• Hands-on with HCM and service management platforms (e.g. Workday, ServiceNow) preferred

Qualification and Experience

• Proficiency in English, both written and verbal
• Bachelor's degree in HR, Accounting, Finance, or related field (SSC or multinational preferred)
• 3-7 years of experience in payroll data processing or ticket management, ideally in a multinational or shared services environment
• Good knowledge of payroll legislation and compliance requirements for regional countries
• Proficiency in Microsoft Excel; experience with payroll reporting and reconciliations

• Deep experience SDWorx, ADP Enterprise EV6, ADP WorkforceNow payroll processing platforms.
• Experience with service request ticketing systems is a plus.
• Experience with Workday HCM is a plus.

Who you are:

You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.

You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.

You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

What we'll give you:

Passionate, inspired people – We aim to create a culture in which people can do extraordinary work.

Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.

Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?

#LI-Hybrid 

About WPP Media 

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. 

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com 

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values: 

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity. 
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust. 
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise. 
  
  

Role Summary and Impact 

As part of the Global Operations Centre (GOC), you will work closely with teams across the United States, Europe, and Asia to deliver high-impact solutions in a collaborative, multicultural environment. We are looking for an Associate Director Cross channel who will do: 

• Client & Channel Leadership Act as the lead and primary point of contact for key digital marketing channels—including Search, Social, Programmatic Buying Units (PBU), Ad Operations, or Commerce (all or couple of them). Represent the Global Operations Center (GOC) in all channels wise agency/market interactions, ensuring expectations are managed and consistently met. Serve as the custodian of activation excellence for assigned channels, driving trust and accountability across global stakeholders. 

• Campaign Activation & Performance Oversight Oversee the activation, and optimization of campaigns across multiple channels and designated markets. Ensure flawless execution that aligns with broader media strategies and brand objectives. Work in close partnership with local and regional teams to maintain consistency, enhance performance, and deliver measurable impact through detailed reporting and actionable insights. 

• Stakeholder Management & Business Partnership Build and maintain strong relationships with internal market teams (Europe, U.S., Asia, MEA, AUNZ), agency partners, and cross-functional groups. Act as a strategic advisor, offering data-driven solutions tailored to regional needs while upholding global standards. Partner with leadership and internal clients to drive innovation, resolve challenges, and influence strategic decisions that contribute to business growth. 

• Operational Excellence & Governance Design, implement, and manage scalable workflows and Standard Operating Procedures (SOPs) to enhance operational efficiency, campaign quality, and consistency. Enforce compliance with global taxonomy, quality assurance, and platform governance standards. Analyze operational data and feedback to identify improvement areas, ensure process adherence, and escalate issues to the appropriate stakeholders for resolution. 

• Team Leadership & Talent Development Lead, mentor, and develop a high-performing team of subject matter experts responsible for campaign execution, optimization, and reporting. Foster a collaborative, accountable, and growth-oriented team culture. Ensure efficient team resourcing, continuous skills development, and alignment with organizational objectives through regular feedback, coaching, and performance evaluation. 
• Innovation, Automation & Business Growth Proactively identify new business opportunities within existing accounts and emerging markets. Collaborate with directors and senior leadership to develop compelling discussions for onboarding new scopes of work. Champion the adoption of internal and external automation tools and technology solutions to drive operational efficiency and future-proof activation capabilities. 
• Coordination with internal team to overall smooth running for operations.
   

Skills and Experience 

If this opportunity looks right for you, we are looking for candidates who have: 

• 6+ year's professional experience in digital media execution
• You are at least one biddable media platform expert out of Google Ads, Meta, DV 360 with hands on experience across other platforms including but not limited to SA 360, Bing Search, DCM, Amazon ads, Twitter, LinkedIn and more.
• You are proficient in Microsoft Excel and Google Sheet
• Minimum team size handled 8-20 people. 

Life at WPP Media & Benefits 

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.   

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. 

Summary

We are seeking a detail-oriented and motivated Charge Poster with at least 1 year of experience in medical billing and revenue cycle management. The Charge Poster will be responsible for accurately entering and reviewing charges, ensuring compliance with coding guidelines, and supporting the billing team to maintain timely and precise claim submissions.

What you'll do

• Accurately enter patient demographics
• Perform eligibility checks for insurance to ensure the proper plan is being billed.
• Accurately enter Charge details like CPT, Diagnosis... etc.
• Must be able to meet daily productivity goals on a consistent basis.
• Must meet or exceed quality scores set for the department.
• Maintain compliance with federal and state regulations(HIPPA)
• Adhere to customer provided Client specific instructions
• Actively Participate in all training activities from Induction training, Client specific training and refresher training on billing and compliance
• Possess strong ability to understand impact of the process on customer SLA’s
• Adhere to the company’s information security guidelines

What you have

• Any Degree
• A brief understanding on the entire Medical Billing Cycle.
• Minimum 3+ years of work experience as an Charge Poster in Revenue Cycle Management Process

Nice-to-haves

• Knowledge of Healthcare terminology and ICD/CPT codes will be considered a plus
• Use of NextGen billing software will be considered an advantage

Job Title: Senior – Talent Acquisition / Senior Recruiter  

Department: HR and Admin 
Reports To: Assistant General Manager - HR and Admin, India

Dotted line reports: Head of Talent Acquisition, US 
Shift Timing: 2:00 PM to 11:00 PM IST 
Work Location: Royapettah, Chennai  

Role Overview: 

The Senior Recruiter will be responsible for managing end-to-end recruitment activities, equally supporting Acurus Solutions (India) and Akido (US) based hiring initiatives. This role will act as a strategic partner in building a strong talent pipeline, delivering an exceptional candidate experience, and achieving the organization’s hiring objectives across both geographies. 

Key Responsibilities: 

1. AcurusSolutions (India Recruitment) (Shift Time: 2.00 pm to 6.00 pm) 

1. Talent Sourcing & Screening 

• Source candidates through job portals, social media, referrals, and recruitment agencies. 

• Screen and shortlist candidates based on job requirements for various functions. 

1. Stakeholder Coordination 

• Collaborate with hiring managers to understand role requirements, candidate persona, and timelines. 

• Schedule and coordinate interviews with internal teams and ensure timely feedback. 

1. Candidate Management 

• Maintain communication with candidates throughout the recruitment lifecycle. 

• Manage offers, negotiations, and pre-boarding processes. 

1. Recruitment Reporting 

• Maintain and update Greenhouse (ATS) and recruitment trackers. 

• Highlight bottlenecks or delays in hiring to the recruitment manager. 

1. Employer Branding 

• Support employer branding activities, including job fairs, online campaigns, and employee referral programs. 

1. AKIDOUS Recruitment (Shift Time: 7.00 pm to 11.00 pm) 

1. US Recruitment 

• Source candidates for US-based roles, Making more calls to find the Right talent using indeed, LinkedIn, and other platform. 

• Conduct initial screening interviews to assess candidates' technical skills, communication, and cultural fit. 

1. Coordinating With US Team 

• Communicate with US-team on the Requirement and interview coordination 

1. Time-Zone Alignment 

• Work in alignment with EST/PST time zones for real-time coordination with US stakeholders. 

1. Compliance & Documentation 

• Ensure candidates meet compliance standards (e.g., E-Verify, work authorization). 

• Maintain documentation as per US staffing norms. 

1. Offer & Onboarding Support 

• Negotiate pay rates, manage onboarding documentation, and track joining confirmations. 

Mandatory Requirements: 

• Strong communication skills – both verbal and written. 

• Minimum of 7 years of experience in end-to-end recruitment. 

• Prior experience in US hiring is highly desirable. 

• Flexibility to work in shifts aligned with US and India operations (2:00 PM – 11:00 PM IST).  

Position Summary:

As an Assistant Manager – Charge Posting you are responsible for supervising charge entry operations, ensuring accurate capture of clinical services into the billing system, and maintaining compliance with payer and coding guidelines. The role involves team leadership, quality monitoring, productivity management, and coordination with coding, billing, and denial management teams to optimize revenue cycle performance.

1. Responsible for managing day-to-day charge posting/charge entry operations for physician and facility services.
2. Ensure charges are entered accurately and within defined turnaround time (TAT).
3. Monitor daily productivity and quality metrics for the team.
4. Manage a team of charge entry specialists / associates.
5. Conduct daily huddles and weekly performance reviews.
6. Support employee development and performance improvement.
7. Perform periodic quality audits of charge posting.
8. Ensure compliance with:

• Coding guidelines
• Payer policies
• Client-specific billing rules

1. Identify workflow inefficiencies and process gaps.
2. Implement automation or workflow improvements to improve productivity.
3. Work closely with coding and AR teams to reduce revenue leakage.
4. Address charge-related issues impacting claim submission.
5. Prepare operational reports such as:

• Charge lag report
• Productivity report
• Quality scorecards
• Volume reports

1. Monitor KPIs and present performance insights to leadership.

Key Performance Indicators (KPIs)

• Charge Entry TAT
• Productivity per FTE
• Quality accuracy rate
• Charge lag
• Claim submission rate
• Revenue leakage prevention

Qualifications:

Education: Bachelor’s degree

Experience

• 7–10 years in Healthcare RCM
• Minimum 3+ years in team lead / supervisory role
• Strong experience in charge posting / charge entry

Required Skills

• Team management and leadership abilities
• Knowledge of payer rules (Medicare, Medicaid, Commercial)
• Experience with practice management library maintenance
• Knowledge of CPT, HCPCS, and ICD-10 coding basics
• Understanding of physician and hospital billing workflows
• Strong analytical and reporting skills

Tools & Systems Experience - Experience with NextGen Healthcare is preferable

Preferred Competencies

• Process improvement mindset
• Client communication skills
• Revenue cycle performance management
• Data-driven decision making

Position Summary

The HR & Administration Executive will play a key role in ensuring smooth day‑to‑day administrative operations while also supporting essential HR processes. This role focuses primarily on office administration, facilities management, vendor coordination, compliance documentation, and employee support, with secondary responsibilities in recruitment and onboarding.

Administration & Office Management (Primary Responsibility)

• Ensure smooth functioning of daily office operations including housekeeping, security, pantry, and facility services.
• Monitor office cleanliness and coordinate with housekeeping supervisors in case of staff absence.
• Oversee office maintenance, raise service requests, and coordinate vendor visits for AMC and repairs.
• Track water availability, vending machine stock/counts, and pantry supplies daily.
• Manage vendors for stationery, housekeeping materials, courier services, and printer maintenance.
• Maintain accurate stock registers for consumables and place timely orders.
• Verify bills, vendor invoices, and daily expenses with proper documentation.
• Maintain asset registers, movement logs, and scrap management reports.
• Organize and maintain filing systems for confidential administrative documents.
• Assist in preparation and monitoring of administrative budgets.
• Address employee administrative concerns and resolve them within timelines.
• Manage ID card issuance, collection, and No‑Dues clearance for exiting employees.
• Coordinate employee travel and accommodation requirements.
• Organize monthly office events, celebrations, and internal programs.
• Coordinate room bookings, meeting arrangements, and cross‑departmental administrative support.

HR Support Functions (Secondary Responsibility)

• Needs to have knowledge on Sourcing.
• Monitor candidate waiting time and coordinate with HR for timely processing.
• Prepare onboarding kits, print joining forms, and support new joiners on Day 1.
• Scan and file NDA, confidentiality agreements, appointment letters, and joining documents.
• Maintain daily HR document filing and support post‑recruitment record updates.
• Assist with Employee Master updates and support admin-related exit activities.

Skills & Competencies

• Strong administrative and organizational capabilities.
• Excellent vendor coordination and negotiation skills.
• Good communication and interpersonal skills.
• Proficiency in MS Office Suite (Excel, Word, PowerPoint).
• Attention to detail with strong documentation skills.
• Ability to multitask and manage time effectively.

Education & Experience

• Any bachelor's degree
• 1–3 years of experience in Administration, Facilities, or HR Support roles preferred.

The Opportunity

As the US Healthcare ISO / Six Sigma / Quality Manager or Director, you will serve as the strategic architect of our Quality Management System (QMS), reporting directly to senior leadership. This is a high-impact role where you will safeguard our reputation by ensuring rigorous ISO compliance and HIPAA standards while driving transformative Six Sigma initiatives across our RCM operations. It is an exciting opportunity to lead a culture of excellence, directly influencing client confidence and operational efficiency in a fast-paced, high-growth healthcare environment.

What you’ll do

• • Own the Quality Framework: Design, implement, and govern the end-to-end Quality Management Framework tailored for US Healthcare and RCM operations.

  • Maintain ISO Excellence: Lead the certification and maintenance process for ISO 9001 to ensure global industry standards are met.

  • Drive Continuous Improvement: Execute Six Sigma and Lean projects to systematically reduce claim denials, rework, and turnaround times (TAT).

  • Lead Audits: Act as the primary lead for internal, external, and client-facing audits, ensuring high levels of audit readiness at all times.

  • Manage Governance: Oversee the CAPA (Corrective and Preventive Actions) process, Root Cause Analysis (RCA), and maintain comprehensive risk registers.

  • Monitor Performance: Establish and report on key quality KPIs, including Accuracy, Compliance, Productivity, and Defect Rates.

  • Cross-Functional Partnership: Collaborate with Operations, IT, HR, and Security teams to align quality goals with broader business objectives.

  • Ensure Compliance: Guarantee total alignment with HIPAA, PHI security protocols, and international data privacy standards.

  • Training & Mentorship: Conduct specialized quality training, review SOPs, and foster compliance awareness programs across the organization.

  • Strategic Vision: Define the long-term enterprise quality strategy and deliver high-level performance insights to the executive board.

Who you are

• • ISO Lead Auditor certification is mandatory.

  • Six Sigma Black Belt is mandatory.

  • 8–15+ years of experience in US Healthcare, RCM, BPM, or IT services.

  • Expertise in US Healthcare regulations and a proven track record of managing complex client audits.

  • Demonstrated leadership in driving large-scale quality transformation and process improvement initiatives.

  • Superior documentation skills with the ability to translate complex data into actionable executive reports.

  • Excellent communication skills with the ability to manage and influence diverse stakeholders.

  • Experience supporting US healthcare payers/providers (preferred).

  • Exposure to SOC, HIPAA, or healthcare compliance audits (preferred).

Benefits

• Stock-options package
• Health benefits include medical, dental and vision
• 401K
• Long-term disability
• Unlimited PTO
• Life insurance
• Paid Leave Program

👉[include as needed for clinic positions]

Location & Specialties hiring:

👉 [include as needed] Physical Demands: Mostly sedentary work duties require exerting up to thirty pounds of force occasionally and/or small amounts of force frequently. Sedentary work typically involves sitting most of the time but may involve walking or standing for brief periods. 

The Opportunity

• As the RCM Process Expert (Manager), you will be the primary catalyst for operational excellence across our end-to-end US Healthcare Revenue Cycle operations. Reporting to the Head of RCM, you will hold a high-visibility role responsible for identifying revenue leakages and transforming workflows to maximize provider reimbursements. This is an exciting opportunity for a domain expert to bridge the gap between "business as usual" and "best-in-class," utilizing Lean Six Sigma methodologies to influence large-scale operations and drive measurable financial impact.

What you’ll do

• • Optimize Workflows: Review and streamline end-to-end RCM processes, including Patient Access, Coding, Billing, AR, and Denials.

  • Identify Revenue Gaps: Proactively detect revenue leakages, quality bottlenecks, and operational inefficiencies across the billing lifecycle.

  • Lead Improvement Projects: Execute high-impact Lean / Six Sigma projects to improve First Pass Clean Claim rates and reduce overall cost-to-collect.

  • Conduct Deep-Dive RCA: Perform rigorous Root Cause Analysis on claim denials and rejections to implement permanent corrective actions.

  • Standardize Operations: Create and govern standardized SOPs, quality checklists, and internal controls to ensure consistency across RCM teams.

  • Manage Quality Metrics: Define and track critical KPIs such as Net Collection Ratio, Days in AR, and Defect Rates.

  • Support Audits: Partner with internal and client teams to ensure audit readiness and compliance with US healthcare billing standards.

  • Cross-Functional Synergy: Collaborate with Training and Automation teams to identify manual tasks that can be optimized through RPA or AI tools.

  • Drive Quality Culture: Benchmarking internal performance against industry standards to foster a culture of continuous improvement.

  • Stakeholder Influence: Present process improvement findings and ROI reports to senior leadership and client stakeholders.

Who you are

• • 7–12 years of hands-on US Healthcare RCM experience is required.

  • Deep domain expertise in Provider RCM workflows is required.

  • Proven track record in process improvement and quality management is required.

  • Strong analytical and documentation skills with proficiency in data presentation is required.

  • Lean / Six Sigma Black Belt is required.

  • Experience managing large or multi-client RCM operations (preferred).

  • Exposure to automation, RPA, or advanced workflow analytics tools (preferred).

Benefits