Job Title: SCM - Sr. Business Analyst

Who We Are

At Platform Science, we’re working to connect everything that moves. Founded in 2015, we are an open IoT platform that partners with innovative fleets, application developers, vehicle manufacturers, and equipment providers in the transportation industry to deliver revolutionary solutions to supply chain professionals across the globe.

Our employees are an engaging, diverse group of people who believe in the power of great ideas. We hire people with different experiences and perspectives to build a company culture that fuels growth through innovation. We value thoughtful actions and empathy for others. We approach challenges with resiliency and creativity because, no matter our backgrounds, we are one team.

About the Role

The Product Owner (PO) for HOS & Compliance will be the primary functional lead for our development squads in Chennai. You will be responsible for the end-to-end execution of our Electronic Logging Device (ELD) and Driver Vehicle Inspection Report (DVIR) features.

Following the global product strategy, you will translate FMCSA and CCMTA regulatory mandates into actionable technical requirements. You will own the team backlog, define the "Definition of Done," and ensure that every release maintains the highest level of regulatory integrity while providing a seamless experience for drivers and back-office administrators.

Essential Responsibilities

• Backlog Ownership: Lead the grooming and work with Product Management on prioritization for your assigned squad, ensuring the backlog is visible, transparent, and clear.

• User Story Development: Author detailed User Stories and Acceptance Criteria based on North American HOS rules (e.g., Cycle 1/2, Split Sleeper) and DVIR standars (§396.11).

• Sprint Planning: Partner with Engineering Leads to plan sprints that balance new regulatory mandates, technical debt, and UI enhancements.

• Functional Decision Making: Act as the primary point of contact for the engineering team to resolve functional queries and make real-time trade-off decisions.

• Global Alignment: Collaborate closely with North American Product Managers to align local execution with the global product vision.

• Feedback & Iteration: Analyze driver feedback and back-office support tickets to identify friction points in the HOS workflow.

• Release Management: Partner with Product Marketing and Support teams to create internal documentation, release notes, and training materials.

Experience & Qualifications

• Core Experience: 3+ years of experience as a Product Owner or Business Analyst within a highly regulated SaaS environment (e.g., Telematics, FinTech, or HealthTech).

• Technical Fluency: Ability to interpret API documentation and understand data structures (JSON/XML) used for regulatory reporting.

• Agile Expertise: Proven track record of managing backlogs in Jira and leading Scrum ceremonies in a fast-paced environment.

• Collaboration Skills: Ability to handle changing priorities, speak up with new ideas, and lead technical discussions with the technology team.

• Education: Bachelor’s or Master’s degree in Engineering, Computer Science, or a related field (e.g., BE/B.Tech, MCA).

• Preferred Qualifications: * CSPO Certification (Certified Scrum Product Owner).

  • Experience with Android development/deployments or IoT/Hardware integration.

Success Metrics for the First 90 Days

• First 30 Days: Complete a deep-dive into the current ELD architecture and FMCSA/CCMTA compliance gaps.

• First 60 Days: Successfully lead 2+ full sprints, delivering at least one high-priority compliance update.

• First 90 Days: Drive delivery of the functional roadmap for the next quarter's compliance milestones.

Benefits

The company offers various benefits to regular, full-time employees including:

• Provident fund and gratuity in accordance with applicable laws.

• Paid vacation, sick leave and holidays, in accordance with applicable laws.

• Twenty-Six weeks of paid maternity leave in accordance with applicable laws.

Why we're hiring:

We are looking for a Data Analyst to support in the continued development of WPP’s client operations analytics team, using business intelligence tools and visualisations to share with WPP HQ and the wider WPP network.

What you'll be doing:

Reporting into the Director of Data Operations, this role will work in several capacities including analysing data, creating technical solutions, assessing business issues, rolling out a software solution and building internal client relationships. In this role you will help to bring insights directly to the business, enabling senior stakeholders to make informed data driven decisions on a daily basis.

The role will be as follows:

• Support our ETL (Extract, Transform & Load) process for all current & future data feeds
• Work with all existing agencies data feeds to identify & resolve any validation concerns
• Create and/or manage WPP’s master data tables
• Assist with new agency/country implementation programmes
• Filter and “clean” data by reviewing validation reports and performance indicators to locate and correct code & data process problems
• Provide ad hoc analysis to key client stakeholders

Who you'll be working with:

You’ll be working closely with all of the Data & Insights team which currently consists of 13 people (8 based in UK, 2 based in Madrid & 3 based in India) who are nice group of individuals and are a close working team that all get on well, and who are looking forward to what this team could achieve in the future.

You will also be working closely with the Data Manager, EVP of Marketing & Growth Operations, other stakeholders from WPP Operating Companies.

We've adopted a hybrid working approach to give more flexibility on where and how we work. Normally we work together in our amazing office twice a week.

This role reports to the Director of Data Operations within the Enterprise Data Group team.

What you'll need:

• Strong analytical and problem-solving skills
• Proficiency in SQL and Python (pandas, PySpark) for data analysis
• Hands-on experience with Databricks or a comparable cloud platform (Snowflake, BigQuery)
• Familiarity with modern data formats (CSV, JSON, Parquet, Delta)
• Attention to detail and a willingness to learn new tools
• Fundamental understanding of REST APIs is desirable, but not mandatory
• Exposure to AI-assisted analytics workflows (e.g. Claude, Copilot, Genie) is a plus

Who you are:

You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.

You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.

You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

What we'll give you:

Passionate, inspired people – We aim to create a culture in which people can do extraordinary work.

Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.

Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?

#LI-Hybrid 

WPP is embarking on a major 3-year transformation to simplify, modernise, and unify its technology platforms across the group. This change is critical to:

·       Enable cost-effective transformation and operational efficiency

·       Accelerate adoption of AI, data, and digital platforms

·       Ensure consistent delivery of value and benefits across all agencies and markets

·       Minimise disruption and maximise engagement during large-scale change

Workday is a cornerstone of this transformation, providing a single, modern system of record for people data and for driving efficiency through our operations and finance functions. By standardising core processes, improving data quality and enabling better insights, Workday supports consistent ways of working, stronger governance and future‑ready capabilities, while creating the foundation for scalable change, automation and AI‑enabled decision making across WPP.

We are looking for a Workday Senior Test Analyst to join the Workday Services Team providing full test and release/tenant management to all parts of the Workday programme in WPP. Within this role you will provide Senior Test Analyst capabilities for several projects including country rollouts as well as BAU enhancements.

In this role you will be a member of the Global QA Hub, working within the Workday Services Team, and reporting to the Workday Test & Release Manager.

What you'll be doing:

• Hands-on Test Management: Hands on test management where you will be involved in all areas of testing, providing hands on skills and support to the team.
• Test Planning: Prepare and/or review the Test documentation e.g. test plans, test cases or scripts, test results and other related items, to ensure they are correct and fit for purpose.
• Test Data: Create and maintain comprehensive test data for Workday Financials, PSA functional areas including integration to external systems, Workday Prism Analytics.
• Test Execution: Perform the execution of test cases, including functional, integration, user acceptance, performance and regression testing, to ensure the ERP system meets all requirements.
• Test Automation: Experience with automation tools, and where they can be best utilised during the SDLC.
• Test Management Tooling: Setting up Jira/Zephyr for Project & BAU Testing Activities.
• Defect/Ticket Management: Identify, document, and track defects, working closely with development teams to ensure timely resolution.
• UAT Support: Providing technical, process & system support for the execution of test scripts by business users.
• Quality Assurance: Ensure that all testing activities adhere to established quality standards and best practices.
• Risk Management: Identify potential risks and issues related to testing and develop mitigation strategies to address them.
• Continuous Improvement: Continuously evaluate and improve testing processes, tools, and methodologies to enhance efficiency and effectiveness.

What you'll need:

• Strong experience in Workday Financials (FINS), PSA, and Integrations
• Deep understanding of:
  • Workday Business Process Framework
  • Workday Security Model
  • Integration tools (EIB, Studio, Web Services)
• Proven experience in Workday release testing (R1/R2 cycles)
• Expertise in test management tools (Jira, Zephyr)
• Experience with test automation tools/frameworks
• Strong analytical, problem-solving, and risk assessment skills
• Excellent stakeholder communication and reporting skills
• Ability to work independently in a fast-paced global environment

Who you are:

You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.

You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.

You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

What we'll give you:

Passionate, inspired people – We aim to create a culture in which people can do extraordinary work.

Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.

Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?

Why we're hiring:

We are seeking a proactive and detail-oriented Data Operations Analyst for the People Data & Insights team to play a foundational role in the success of WPP's global people data product. This position is vital for ensuring the continuous accuracy, integrity, and operational flow of the people data that underpins all of WPP's strategic initiatives. You will contribute to both the operational excellence of our people data ecosystem and provide crucial support that enables our senior team members to focus on strategic development and delivery orchestration.

What you'll be doing:

Platform Operations & Support:

• Serve as the first point of contact for GPDS data-related queries, efficiently managing and processing access requests, and issue resolution from global stakeholders, ensuring timely and effective support.
• Support the implementation of developments and optimizations, adhering to established engineering standards of WPP's global people data product in data ingestion pipelines, supporting the seamless flow of core and lifecycle people data into our Databricks environment. 
• Ensure robust documentation of WPP's global people data product's data processes, workflows, and FAQs, maintaining knowledge management for its foundational components.
• Support the configuration and maintenance of Power Platform (e.g., Power Automate, Power Apps) solutions that streamline data operations and support the product’s evolving needs. Data Quality, Governance & Compliance Support:
• Play a key role in the data correction, validation, and reconciliation processes for critical initiatives like EU Pay Transparency (EUPT), ensuring the accuracy and completeness of submitted data.
• Conduct rigorous data quality checks and validation against established standards for GPDS/global people data, proactively identifying discrepancies and supporting remediation efforts to maintain data integrity. 
• Assist in creating audit trails and documentation for sensitive data processes, supporting compliance requirements and data governance principles. Business Analysis & Enhancement Support:
• Contribute to gathering and documenting foundational data requirements for new product features, data integrations, and platform enhancements.
• Assist in translating business needs into technical specifications, collaborating with technical and business stakeholders to drive continuous improvement for our product’s offerings. 
• Support user acceptance testing (UAT) for new data products and platform functionalities, ensuring they meet business expectations. Cross-Functional Collaboration:
• Collaborate effectively with the wider People Data & Insights team, Enterprise Technology, and global People/HR teams to ensure data alignment and support our product's strategic roadmap. 

What you'll need:

Required:

• 1-3 years of experience in a data operations, data support, or junior business analysis role, preferably within an HR or People function.
• Proficiency in Microsoft Power Platform (Power Automate, Power Apps) and SharePoint for data collection and process automation.
• Demonstrated ability to troubleshoot data issues, conduct root cause analysis, and contribute to effective solutions.
• Strong attention to detail and a firm commitment to data accuracy, quality, and governance.
• Excellent communication skills, with the ability to clearly articulate data-related issues and requirements to technical and non-technical stakeholders.
• A proactive and curious attitude, with a willingness to rapidly learn new tools and systems (e.g., Databricks, Workday).
• Experience in stakeholder management, particularly in assisting with issue ticketing and query resolution.

Preferred:

• Basic understanding of SQL for data querying and analysis.
• Familiarity with data visualization tools (e.g., PowerBI) to support dashboard development.
• Exposure to Workday HCM data structures and reporting.
• Knowledge of data governance principles and best practices, especially for sensitive data.
• Experience supporting compliance-driven data projects (e.g., EU Pay Transparency, GDPR, pay equity).
• Prior experience working in a global, matrixed organization.

Who you are:

You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.

You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.

You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

What we'll give you:

Passionate, inspired people – We aim to create a culture in which people can do extraordinary work.

Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.

Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?

#LI-Hybrid 

Role Overview

We are seeking a FinOps / Expense Analyst to be the finance partner to Accounting and the business for end‑to‑end purchasing and operating expense processes. You will own day‑to‑day operations in expense management, support variance analysis and expense forecasting, and build crisp reporting packages for leadership. You will improve policy adherence, reduce “shadow spend,” and raise the signal‑to‑noise ratio in our opex so leaders can make faster, better decisions.

Key Responsibilities

• Serve as the Finance point of contact for Zip (intake/PO), Concur (T&E), and Ironclad (contracts); ensure requests flow efficiently with proper approvals and documentation.
  
  
• Partner with Accounting on month‑end close for opex: accruals, reclasses, coding hygiene, and actuals vs. forecast reconciliations.
  
  
• Build and maintain variance reporting (month‑over‑month, quarter‑to‑date, YoY) with clear drivers and recommended actions.
  
  
• Support the FP&A Expense Lead on forecasting and budget refreshes; maintain driver‑based models at cost‑center and department levels.
  
  
• Develop and deliver reporting packages and executive dashboards covering opex trends, run‑rate analyses, policy exceptions, and savings opportunities.
  
  
• Stand up spend analytics and KPI frameworks (e.g., PO cycle time, policy compliance, non‑PO spend %, T&E per head, vendor concentration) and drive remediation.
  
  
• Coordinate with Procurement/Legal on vendor diligence, contract terms, renewals, and consolidation opportunities.
  
  
• Partner with Business Systems to enhance tooling, integrations, and AI‑assisted automation (document parsing, anomaly detection, policy checks).
  
  

Qualifications

• Experience: 3–6+ years in FP&A/FinOps/Accounting with hands‑on ownership of purchasing and expense workflows.
  
  
• Tools: SQL and BI tooling experience required; strong Excel/Google Sheets; NetSuite (or similar ERP) and Salesforce exposure preferred.
• Operating rigor: Detail‑oriented, organized, and deadline‑reliable; comfortable building processes that scale.
  
  
• Business partnering: Effective at working across Accounting, Legal, RevOps, and budget owners; diplomatic but firm on policy.
  
  
• Analytics: Strength in variance analysis, forecasting, and KPI design; able to translate data into action.
  
  
• Mindset: Proactive problem‑solver who seeks automation and drives outcomes.
  
  

Why Join Turing

• Play a foundational role in shaping how financial strategy supports a category‑defining company.
  
  
• Remote‑first culture with autonomy, flexibility, and high standards.
  
  
• A seat at the table in a company redefining what’s possible with applied AI.
  
  
• Competitive compensation with meaningful equity.
  
  

Why we're hiring:

As part of the Global Payroll Team, you will contribute to the ongoing development of the global People strategy. Supporting business growth in an increasingly regulated environment whilst ensuring payroll and tax are compliant across the region. The Payroll Supervisor will have the responsibility for ensuring that their team performs payroll processing, compensation, as well as associated deductions and benefits payments are processed/paid on a timely basis for assigned populations. They will also be responsible for ensuring all statutory filings are completed and deadlines met.

What you'll be doing:

• Oversee and manage payroll processing, ensuring compliance with statutory requirements and accuracy of payments.
• Review and approve payroll runs before sign‑off
• Handle complex cases (tax, retro, expatriate payroll)
• Coordinate with HR, Finance, and vendors
• Drive standard work instructions and SOP adherence
• Ensure bank reconciliations are completed daily to maintain financial accuracy and liquidity.
• Ensure compliance with financial regulations, tax laws, and internal governance standards.
• Develop and maintain strong internal controls and financial policies to safeguard assets and ensure regulatory compliance.
• Assist the Financial Controller with external audits and liaise with auditors, tax advisors, and regulatory authorities as required.
• Stakeholder Collaboration
• Act as a key liaison between the India SSC and Global finance teams to ensure alignment of financial processes and reporting.
• Lead and manage the finance payroll team, ensuring optimal performance across all functions.
• Provide coaching, mentoring, and career development opportunities for team members.

KPIs

• First‑time‑right payroll (%)
• Escalation volume and ageing
• Team SLA adherence (%)
• Audit issues / control breaches
• Productivity per analyst (payrolls per FTE)

What you'll need:

Skills and competencies

• Excellent Communicator: Demonstrates clear and effective written and oral communication, tailoring messages to different stakeholders while maintaining professionalism and confidentiality.
• Excellent Stakeholder Management Skills: Builds and maintains strong relationships with internal and external stakeholders, addressing their needs and concerns while ensuring alignment with organizational objectives.

• Hands‑on with payroll platforms (e.g., ADP EV6, ADP WorkforceNow, SD Worx) required
• Hands-on with HCM and service management platforms (e.g. Workday, ServiceNow) preferred

• Organized and Detail-Oriented: Strong organizational skills with exceptional attention to detail, ensuring accuracy and compliance in all tasks and maintaining data integrity.
• Exceptional Problem-Solving, Analytical, and Decision-Making Ability: Skilled in identifying and resolving issues through analysis and critical thinking, making informed, data-driven decisions.
• Strong project management skills: Ability to manage multiple priorities in a high volume, fast-paced environment.

Qualifications and experience

• 8–10 years of end-to-end payroll experience, including team leadership
• Proficiency in English, both written and verbal
• Strong understanding of global payroll controls and compliance
• Significant experience in a shared services setting across Finance or HR, with proven success in a leadership role
• Experience working in a shared service centre or multinational environment, managing multi-entity and multi-currency financial operations
• Understanding of regional financial regulations and compliance requirements

• Deep experience SDWorx, ADP Enterprise EV6, ADP WorkforceNow payroll processing platforms.
• Experience with service request ticketing systems is a plus.
• Experience with Workday HCM is a plus.

Who you are:

You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.

You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.

You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

What we'll give you:

Passionate, inspired people – We aim to create a culture in which people can do extraordinary work.

Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.

Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?

#LI-Hybrid 

Job Title: Business Analyst - Capital Markets and Trading

 About Us

“Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the  British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount. With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. 

WHY JOIN CAPCO?

You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry.

MAKE AN IMPACT

Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services.

#BEYOURSELFATWORK

Capco has a tolerant, open culture that values diversity, inclusivity, and creativity.

CAREER ADVANCEMENT

With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands.

DIVERSITY & INCLUSION

We believe that diversity of people and perspective gives us a competitive advantage.

• Strong domain experience in Capital Markets and Trading, with a focus on end-to-end trading journeys.
• Proven ability to work on mobile app-based trading solutions for investment products and market transactions.
• Experience in defining, documenting, and managing requirements for digital trading journeys, including order execution, portfolio management, and settlement processes.
• Strong business analysis skills, including requirements elicitation, documentation, and stakeholder management.
• Exposure to Agile delivery models, with proficiency in tools such as Jira and Confluence.
• Excellent communication skills and ability to collaborate effectively with Business, Technology, and Operations teams across multiple regions.
• Prior experience working with global banking or financial institutions preferred.

Why we're hiring:

As part of the Global Payroll Team, you will contribute to the ongoing development of the global People strategy. Supporting business growth in an increasingly regulated environment whilst ensuring payroll and tax are compliant across the region. The Payroll Senior Analyst will have the responsibility for ensuring that all compensation, associated deductions and benefits are processed/paid on a timely basis for assigned populations. They will also be responsible for ensuring all statutory filings are completed and deadlines met.

What you'll be doing:

Key Responsibilities:

• Manage and process payroll data for assigned countries, ensuring accuracy and compliance with local legislation
• Validate payroll inputs (time, bonuses, deductions, new hires, exits)
• Run assigned payroll cycles (gross-to-net)
• Perform payroll reconciliations and roll-forward variance analysis
• Resolve employee payroll queries within SLA
• Support statutory filings and audit requests
• Process travel and reimbursements
• Process other statutory payments for employees
• Process employee loan and other schemes as applicable
• Serve as the primary point of contact for inbound tickets/requests from management, handling requests and issues from employees and managers for the assigned population.

• Monitor, track, and resolve requests/queries related to payroll, benefits, and data changes, escalating as needed.
• Collaborate with vendors and internal teams to ensure timely and accurate data processing and issue resolution.
• Maintain confidential records and ensure data integrity in all payroll systems.
• Provide operational support and guidance to employees and managers on payroll data and shared services/workflow processes.
• Support business growth and compliance in a regulated environment.

KPIs

• Payroll accuracy (%) – error‑free payslips
• On‑time payroll processing (%)
• Payroll query resolution TAT
• Rework / correction rate
• SLA adherence for assigned activities

What you'll need:

Skills and Competencies

• Understanding of regional payroll legislation and statutory requirements.
• Advanced data processing skills, including data validation, reconciliation, and reporting.
• Experience managing and resolving queries and tickets, preferably in a global environment.
• Hands‑on with payroll platforms (e.g., ADP EV6, ADP WorkforceNow, SD Worx) required
• Hands-on with HCM and service management platforms (e.g. Workday, ServiceNow) preferred

Qualification and Experience

• Proficiency in English, both written and verbal
• Bachelor's degree in HR, Accounting, Finance, or related field (SSC or multinational preferred)
• 3-7 years of experience in payroll data processing or ticket management, ideally in a multinational or shared services environment
• Good knowledge of payroll legislation and compliance requirements for regional countries
• Proficiency in Microsoft Excel; experience with payroll reporting and reconciliations

• Deep experience SDWorx, ADP Enterprise EV6, ADP WorkforceNow payroll processing platforms.
• Experience with service request ticketing systems is a plus.
• Experience with Workday HCM is a plus.

Who you are:

You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.

You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.

You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

What we'll give you:

Passionate, inspired people – We aim to create a culture in which people can do extraordinary work.

Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.

Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?

#LI-Hybrid 

WPP is embarking on a major 3-year transformation to simplify, modernise, and unify its technology platforms across the group. This change is critical to:

• Enable cost-effective transformation and operational efficiency
• Accelerate adoption of AI, data, and digital platforms
• Ensure consistent delivery of value and benefits across all agencies and markets
• Minimise disruption and maximise engagement during large-scale change

Workday is a cornerstone of this transformation, providing a single, modern system of record for people data and for driving efficiency through our operations and finance functions. By standardising core processes, improving data quality and enabling better insights, Workday supports consistent ways of working, stronger governance and future‑ready capabilities, while creating the foundation for scalable change, automation and AI‑enabled decision making across WPP.

Why we're hiring:

We are looking for a Workday HCM Analyst with core HCM and absence/time tracking experience to join the Workday Services Team providing post go-live support.

Reporting to the Workday Services HCM Lead Analyst, the purpose of the role is to deliver high-quality advice and support across Workday HCM. This will include diagnosis and resolution of issues raised by colleagues, create and maintain organizations & structures, configuration across core HCM, absence, compensation and organizations.

This is an exciting and varied role in a dynamic team where you will work with the wider Workday Services Team to provide a world class level of Workday support and development on a day-to-day basis. You will also work with the WPP Workday implementation team and People teams to understand, improve and deliver an efficient and effective solution.

What you'll be doing:

• Diagnose and resolve core HCM, absence, compensation and time tracking issues raised by the business
• Support data requests and maintenance including rescind, correct and EIBs
• Manage tickets from assignment, including P1 or P2 incidents, taking to production, and keeping the requestor informed at all times
• Provide functional expertise and guidance to our People teams
• Accountable for maintaining up-to-date process documentation
• Safeguard global standards and principles against competing requests and priorities
• Participate in testing activities as required
• Provide creative solutioning for enhancements to our Workday deployment
• Maintain expertise on data standards/functionality/features/capabilities in Workday and technology trends

What you'll need:

• Certified or experienced in Workday core HCM/absence/time tracking/compensation
• Takes ownership of queries and successfully resolves
• Experience of using Jira, ServiceNow or similar service management software
• Effective team player and experience of working with others to achieve a common goal
• Excellent listening and communication skills
• Excellent organisational skills, attention to detail and confident communicator across all mediums
• Ability to deliver to deadlines and prioritise effectively
• Experience of improving ways of working and processes
• Knowledge and experience of cross functional working on both HR and finance processes an advantage

Who you are:

You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.

You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.

You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

What we'll give you:

Passionate, inspired people – We aim to create a culture in which people can do extraordinary work.

Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.

Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?

#LI-Hybrid 

Toast is driven by building the all-in-one restaurant platform that helps restaurants operate their business, increase sales, engage guests, and keep employees happy.

Our People and Places team's ambition is that our People Experience is a key differentiator and reason for candidates to choose Toast and employees to stay at Toast, as much as our Products are today. Our People Products team goal is to amplify the People Team’s ambition by developing AI-powered conversational self-service products to deliver personalized employee experiences and insights in the flow of work through cloud based scalable, integrated, compliant products to unleash productivity and boost engagement of Toasters and possibly also ship to Toast customers.

We are seeking a Senior HRIS Analyst to join our People Products team reporting into the HCM Solutions Architect on the People Products team. In this critical role, you will be responsible for system configuration across various functional areas within Workday that power our employee experience and operational excellence, with the first big initiatives focused on Toast’s global expansion and supporting US payroll. You'll work closely with People, Finance, and IT stakeholders to build scalable and successfully adopted solutions.

A day in the life (Responsibilities)

• Serve as the subject matter expert across multiple areas of Workday, with specific focus on HCM, Configuration of modules like Benefits, Absence & Time tracking
• Collaborate with cross-functional teams (People Operations, Payroll, Total Rewards, IT etc.) to understand and improve business processes, providing Workday solutions that drive efficiency
• Lead end-to-end system configuration to support evolving business needs 
• Continuously identify opportunities for process efficiency and system improvements, adopting a product-driven mindset to optimize Workday
• Understand data flows, business processes and system usages between Workday and other systems (both internal and external)
• Drive major Workday releases, including comprehensive plan for adoption of new features and regression testing for impacts to existing configurations
• Collaborates with business leaders to design and build reports to assist in data analysis, trends, and strategic planning
• Ensures compliance with data protection regulations and collaborates with various departments to manage security configurations and access controls. 
• Evaluate requests for new products to determine alignment with existing Toast systems and overall systems strategy goals

What you'll need to thrive (Requirements)

• Experience in Benefits module in Workday is mandate.
  5+ years of hands-on configuration experience within Workday HCM, and 3+ years in at least one other functional area  (Benefits,  Absence & Time tracking etc.
• 5+ years of proven ability building and maintaining Workday HCM reporting
• Workday Certification in Workday HCM (preferred)
• Preferred a minimum of 5 years of related experience with a Bachelor’s degree; or 4 years and a Master’s degree
• Understands how company systems are integrated within and outside of the HR organization
• Has worked in a highly matrixed, global organization 
• Experienced working in a SOX based environment and have been responsible for programs and processes that are SOX compliant
• End-to-end process understanding with an ability to develop and maintain processes, and HR service center procedures.
• Exceptional written and verbal communication skills and sound influential skills
• Project management experience with a demonstrated ability to effectively manage several objectives simultaneously while prioritizing and executing technology roadmap plans.
• Collaborative problem-solving approach; leverages relationships and strong business acumen to understand not only the “what” the “why” behind requests; displays empathy for partner teams
• Ability to multitask under pressure and thrive in a fast-paced environment; flexible and able to respond to rapidly changing business needs
• Education : Bachelors degree is mandatory

AI at Toast

At Toast we’re Hungry to Build and Learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy 
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

About Zuora

At Zuora, we help businesses grow smarter and adapt faster. Our platform powers modern business models — from subscriptions and usage-based pricing to AI-driven and outcome-based offerings — helping companies launch new products, automate complex billing, and unlock predictable, recurring revenue.

We’ve led the Subscription Economy for more than a decade. Now we’re evolving again by building the definitive platform for quote to cash and helping companies monetize their products and services with an adaptable, AI-ready foundation.

The  OPPORTUNITY

As the Business Systems Analyst – Workday & HRIS, you’ll collaborate with HR and cross-functional partners to enhance and streamline Workday and related HR systems. You’ll manage configurations, lead enhancements, and identify process improvements that strengthen efficiency and the overall employee experience. Working closely with other BSAs and technical teams, you’ll help prioritize initiatives, refine requirements, and ensure successful delivery of enhancements through agile development and testing cycles.

Key responsibilities include:

• Serve as a Workday system expert, supporting configuration, testing, reporting, and troubleshooting across multiple modules (Core HCM, Absence, Advanced Compensation etc.).
• Lead or contribute to enhancement projects and support larger cross-functional initiatives related to HR technology.
• Manage day-to-day Workday operations including data audits, security administration, and HRIS support tickets management.
• Partner with technical resources to support integrations and inbound data loads with other enterprise systems (e.g., Finance, IT, Recruiting, Learning).
• Create, update, and maintain Workday documentation with process guides and end-user training materials.
• Collaborate with HR, IT, and other business stakeholders to identify improvement opportunities and define scalable solutions.
• Address incoming questions, requests, and issues while maintaining strong communication.
• Support system testing and deployment cycles, ensuring accuracy, data integrity, and smooth rollouts.

OUR TECH STACK: Workday HCM (Core, Absence, Security), Custom Reports, HRIS Integrations (SFTP, APIs), and other connected platforms

About you

• Bachelor’s degree in Information Systems, HR, or a related field (or equivalent experience).
• 5+ years of hands-on Workday administration experience including configuration, reporting, calculated fields, and business processes.
• Experience with Workday Absence Management and Security configuration preferred.
• Strong knowledge of HR processes such as employee lifecycle, time off, and organization management.
• Advanced proficiency with Excel/Google Sheets for analysis, data validation, and reconciliation.
• Experience supporting or integrating other HRIS or People Systems (e.g., Greenhouse, Okta, others) is a plus.
• Detail-oriented with excellent problem-solving and analytical skills.
• Strong communication and collaboration skills with a proactive, customer-focused mindset.
• Ability to manage multiple priorities, deliver quality outcomes, and maintain high accuracy under pressure.

THE TEAM 

Zuora’s Corporate Operations organization serves as the backbone of our internal technology ecosystem, building digital experiences that connect teams, align business priorities, and strengthen collaboration company-wide. Taking a cloud-first, AI-enabled approach, we empower our global ZEOs with modern tools and self-service solutions that drive productivity, scalability, and agility - all while upholding the highest standards of security and compliance.

Within Corporate Operations, the Business Applications team designs, implements, and optimizes the systems that power Zuora’s Finance, Accounting, Procurement, Legal, and Human Resources functions. Reporting to the Senior Business Systems Manager of Digital Workplace Experience, this team partners closely with HR, IT, and cross-functional system owners to deliver reliable, scalable, and user-friendly solutions across the employee lifecycle.

You’ll join a collaborative, high-performing team that values innovation, continuous improvement, and professional growth. Your work will directly impact the efficiency, quality, and scalability of Zuora’s enterprise systems and digital transformation initiatives.

Benefits

Zuora offers a comprehensive total rewards package designed to support ZEOs’ wellbeing, growth, and flexibility. While specific offerings may vary by country, we typically provide:

• Competitive compensation, variable bonus and performance-based reward opportunities, and retirement programs
• Medical, dental, and vision insurance
• Generous, flexible time off, plus paid holidays, wellness days, and a company-wide year-end break
• Paid parental leave (including fully paid leave for eligible ZEOs, subject to local policy)
• Learning & development stipend to support ongoing growth
• Opportunities to volunteer and give back, including charitable donation matching where available
• Mental wellbeing resources and support

*Benefits may vary by location; details will be shared during the interview process

#ZEOLife at Zuora

ZEOs (our employees) are empowered to take ownership, challenge the status quo, and make a real impact. We:

• Collaborate deeply across teams and regions
• Learn constantly and iterate often
• Build an inclusive, high-performance culture where people feel inspired, connected, and valued

Our Commitment to an Inclusive Workplace

Think, be and do you.
At Zuora, different perspectives, experiences, and contributions matter — everyone counts.

Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. We do not discriminate on the basis of, and consider individuals seeking employment with Zuora without regard to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance@zuora.com (or local equivalent, where applicable).

COMPANY OVERVIEW

At Zuora, we do Modern Business. We’re helping people subscribe to new ways of doing business that are better for people, companies and ultimately the planet. It’s an approach resulting from the shift to the Subscription Economy that puts customers first by building recurring relationships instead of one-time product sales and focuses on sustainable growth. Through our leading expertise and multi-product suite, we are transforming all industries and working with the world’s most innovative companies to monetize new business models, nurture subscriber relationships and optimize their digital experiences.

THE TEAM & ROLE

Zuora’s Corporate Operations organization serves as the backbone of our internal technology ecosystem, building digital experiences that connect teams, align business priorities, and strengthen collaboration company-wide. Taking a cloud-first, AI-enabled approach, we empower our global ZEOs with modern tools and self-service solutions that drive productivity, scalability, and agility - all while upholding the highest standards of security and compliance.

Within Corporate Operations, the Finance Applications team designs, implements, and optimizes the systems that power Zuora’s Finance, Accounting, Procurement, Legal, and Human Resources functions. Reporting to the Senior Business Systems Manager of Digital Workplace Experience, this team works closely with system analysts, administrators, project managers, data architects, and developers to deliver robust, scalable business solutions.

The Sr. Business Systems Analyst – Technical is a key technical expert responsible for supporting system integrations and development across G&A business systems. This role functions as both a Business Systems Developer specializing in Finance platforms such as NetSuite and a cross-functional integration specialist, ensuring seamless data flow, automation, and scalability.

You’ll join a collaborative, high-performing team that values innovation, continuous improvement, and professional growth. Your work will directly impact the efficiency, quality, and scalability of Zuora’s enterprise systems and digital transformation initiatives.

YOUR MISSION

As a member of the IT organization supporting G&A functions, the Sr. Business Systems Analyst - Technical collaborates with Finance, HR, and Legal teams to integrate and enhance business systems, driving efficiency, automation, and reliability in alignment with strategic goals

YOUR OPPORTUNITY

As the Sr. Business Systems Analyst - Technical, you will play a vital role in the development and integration of Finance, HR, and Legal systems. Combining your expertise as a core ERP developer and integration specialist, you’ll ensure seamless data flow, scalable automation, and system reliability. You’ll work closely with functional BSAs and development teams to prioritize initiatives, refine user stories, and deliver enhancements through agile sprints, while supporting testing and deployment activities. 

Key responsibilities include:

• Lead integration support across core Finance, HR, and Legal business systems, ensuring data consistency and process efficiency.
• Act as a NetSuite Developer, building and maintaining scripts, workflows, and integrations using SuiteScript, RESTlets, SFTP, and API-based connections.
• Develop and maintain custom solutions across platforms such as NetSuite, Coupa, and other enterprise applications to meet evolving business requirements.
• Collaborate with functional BSAs and business stakeholders to design, test, and deploy enhancements that align with operational goals and best practices.
• Support cross-platform data flows, troubleshoot integration issues, and implement scalable solutions to maintain system reliability.
• Ensure documentation, configuration standards, and SOPs are up to date and compliant with internal controls.
• Partner with IT, Security, and cross-functional teams to ensure secure, efficient, and sustainable integrations across systems.
  
  

OUR TECH STACK: SFTP, REST API, OAuth 2.0, SQL, JavaScript, NetSuite SuiteScript, Coupa, and Navan

WHAT YOU’LL ACCOMPLISH

• Deliver Seamless System Integrations: Ensure Finance, HR, and Legal applications communicate effectively by implementing secure, stable, and automated data connections across NetSuite, Coupa, and other platforms.
• Enhance Core Financial Workflows: Improve efficiency in processes such as Treasury Accounting, Procurement, and Month-End Close through scalable integration and system enhancements.
• Advance Automation & Data Reliability: Develop solutions that strengthen data accuracy, eliminate manual work, and increase system reliability across end-to-end business workflows.
• Drive Continuous Improvement: Partner with functional BSAs and cross-functional teams to identify optimization opportunities, refine user stories, and deliver impactful enhancements through agile sprints.
• Promote Secure & Compliant Operations: Collaborate with IT and Security teams to uphold data protection, access controls, and audit compliance across integrations and financial systems.
• Establish Sustainable System Practices: Maintain clear documentation, SOPs, and configuration standards to ensure long-term scalability and consistent operational excellence.

WHAT YOU’LL NEED TO BE SUCCESSFUL

• Bachelor’s degree in Computer Science, Information Systems, or a related technical field (or equivalent experience).
• 5+ years of experience in NetSuite development and administration, including SuiteScript (1.0/2.x), SuiteFlow, and SuiteTalk.
• 8+ years of experience and Proficiency in system integrations, including SFTP, API, REST, and web services.
• Strong problem-solving, communication, and collaboration skills; able to work across technical and functional teams.
• Strong understanding of Finance processes including General Ledger, P2P, Q2C, and Reporting with the ability to translate functional needs into technical solutions.
• Exceptional analytical and troubleshooting skills with a keen eye for process improvement and quality assurance
• Experience with Coupa, Workday, Navan, or other connected systems is a plus
• Knowledge of financial reporting, accounting standards, and regulatory compliance requirements, including IT controls, SOX, SDLC, and change management

#ZEOLife at Zuora

As an industry pioneer, our work is constantly evolving and challenging us in new ways that require us to think differently, iterate often and learn constantly—it’s exciting. Our people, whom we refer to as “ZEOs" are empowered to take on a mindset of ownership and make a bigger impact here. Our teams collaborate deeply, exchange different ideas openly and together we’re making what’s next possible for our customers, community and the world. 

As part of our commitment to building an inclusive, high-performance culture where ZEOs feel inspired, connected and valued, we support ZEOs with:

• Competitive compensation, corporate bonus program and performance rewards, and retirement programs
• Medical insurance
• Generous, flexible time off 
• Paid holidays, “wellness” days and company wide end of year break
• Paid parental leave 
• Learning & Development stipend
• Opportunities to volunteer and give back, including charitable donation match
• Free resources and support for your mental wellbeing  

*Specific benefits offerings may vary by country and can be viewed in more detail during your interview process.

Location & Work Arrangements

Organizations and teams at Zuora are empowered to design efficient and flexible ways of working, being intentional about scheduling, communication, and collaboration strategies that help us achieve our best results. In our dynamic, globally distributed company, this means balancing flexibility and responsibility — flexibility to live our lives to the fullest, and responsibility to each other, to our customers, and to our shareholders. For most roles, we offer the flexibility to work both remotely and at Zuora offices.

Our Commitment to an Inclusive Workplace

Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all.

Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance@zuora.com.

Why we're hiring:

At WPP, technology is at the heart of everything we do, and it is WPP IT’s mission to enable everyone to collaborate, create and thrive. WPP IT is undergoing a significant transformation to modernise ways of working, shift to cloud and micro-service-based architectures, drive automation, digitise colleague and client experiences and deliver insight from WPP’s petabytes of data. 

 WPP Media is the world’s leading media investment company responsible for more than $63B in annual media investment through agencies Mindshare, MediaCom, Wavemaker, Essence and m/SIX, as well as the outcomes-driven programmatic audience company, Xaxis and data and technology company Choreograph. WPP Medias portfolio includes Data & Technology, Investment and Services, all united in a vision to shape the next era of media where advertising works better for people. By leveraging all the benefits of scale, the company innovates, differentiates and generates sustained value for our clients wherever they do business. 

What you'll be doing:

Primary Responsibilities: 

• Gather, analyze, and document business and technical requirements in collaboration with the MDM Lead and key stakeholders 

• Support the breakdown of high-level requirements into detailed functional and technical requirements 

• Review and analyze the existing gap analysis and help translate identified gaps into prioritized user stories and backlog items 

• Help prioritize requirements by identifying quick wins, dependencies, and delivery complexity 

• Translate agreed requirements into user stories, acceptance criteria, and backlog items for development teams 
• Support delivery activities by participating in backlog refinement, sprint planning, and requirement clarifications 

Additional Responsibilities: 

• Maintain requirement documentation and traceability as inputs evolve 

• Support the MDM Lead with documentation, analysis, and follow-ups across workstreams 
• Help ensure alignment between documented requirements and delivered functionality 

What you'll need:

Required Skills: 

• Bachelor’s degree in Business, Information Systems, Computer Science, or related field 

• 5+ years of experience as a Business Analyst or Technical Business Analyst on data or platform initiatives 

• Proven experience gathering requirements through workshops, interviews, and documentation reviews 

• Ability to translate business needs into clear, structured requirements and user stories 

• Solid understanding of data concepts such as master data, reference data, data quality, and integrations 

• Strong analytical, organizational, and documentation skills 

• Experience working in cross-functional, global teams 

• Strong English communication skills (verbal and written) 

Preferred Skills: 

• Exposure to Master Data Management (MDM) or enterprise data platforms 

• Familiarity with Agile delivery methodologies and tools (e.g. Jira, Confluence, Azure DevOps) 

• Basic understanding of APIs, data ingestion patterns, and outbound data consumption 

• Experience working alongside solution architects and development teams 

• Exposure to cloud data platforms such as BigQuery, Azure SQL, Databricks, or similar 

• Experience in a product-based or platform-led environment 

Who you are:

You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.

You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.

You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

What we'll give you:

Passionate, inspired people – We aim to create a culture in which people can do extraordinary work.

Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.

Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?

#LI-Hybrid 

WPP is embarking on a major 3-year transformation to simplify, modernise, and unify its technology platforms across the group. This change is critical to:

• Enable cost-effective transformation and operational efficiency
• Accelerate adoption of AI, data, and digital platforms
• Ensure consistent delivery of value and benefits across all agencies and markets
• Minimise disruption and maximise engagement during large-scale change

Workday is a cornerstone of this transformation, providing a single, modern system of record for people data and for driving efficiency through our operations and finance functions. By standardising core processes, improving data quality and enabling better insights, Workday supports consistent ways of working, stronger governance and future‑ready capabilities, while creating the foundation for scalable change, automation and AI‑enabled decision making across WPP.

Why we're hiring:

We are looking for a Workday HCM Analyst with core HCM and absence/time tracking experience to join the Workday Services Team providing post go-live support.

Reporting to the Workday Services HCM Lead Analyst, the purpose of the role is to deliver high-quality advice and support across Workday HCM. This will include diagnosis and resolution of issues raised by colleagues, create and maintain organizations & structures, configuration across core HCM, absence, compensation and organizations.

This is an exciting and varied role in a dynamic team where you will work with the wider Workday Services Team to provide a world class level of Workday support and development on a day-to-day basis. You will also work with the WPP Workday implementation team and People teams to understand, improve and deliver an efficient and effective solution.

What you'll be doing:

• Diagnose and resolve core HCM, absence, compensation and time tracking issues raised by the business
• Support data requests and maintenance including rescind, correct and EIBs
• Manage tickets from assignment, including P1 or P2 incidents, taking to production, and keeping the requestor informed at all times
• Provide functional expertise and guidance to our People teams
• Accountable for maintaining up-to-date process documentation
• Safeguard global standards and principles against competing requests and priorities
• Participate in testing activities as required
• Provide creative solutioning for enhancements to our Workday deployment
• Maintain expertise on data standards/functionality/features/capabilities in Workday and technology trends

What you'll need:

• Certified or experienced in Workday core HCM/absence/time tracking/compensation
• Takes ownership of queries and successfully resolves
• Experience of using Jira, ServiceNow or similar service management software
• Effective team player and experience of working with others to achieve a common goal
• Excellent listening and communication skills
• Excellent organisational skills, attention to detail and confident communicator across all mediums
• Ability to deliver to deadlines and prioritise effectively
• Experience of improving ways of working and processes
• Knowledge and experience of cross functional working on both HR and finance processes an advantage

Who you are:

You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.

You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.

You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

What we'll give you:

Passionate, inspired people – We aim to create a culture in which people can do extraordinary work.

Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.

Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?

#LI-Hybrid 

Why we're hiring:

The Cyber Risk and Compliance team ensures that WPP Creative Technology Operations adhere to internal policies, standards and control requirements to meet regulatory, client and external audit obligations.

This role is primarily focused on providing second‑line assurance over Technology Operations, including infrastructure, platforms, identity, service management and operational processes, ensuring controls are designed appropriately and operating effectively.

The role is pivotal in embedding robust Data & Technology controls across Tech Ops, supporting audit readiness (including SOX 404), and driving more consistent, standardised and repeatable operational control practices. Working closely with Financial Risk & Control and Technology Operations leadership, the role ensures Tech Ops teams are equipped to demonstrate control performance clearly and consistently.

What you'll be doing:

• Provide second‑line assurance over Technology Operations control environments, including infrastructure, cloud platforms, identity and access management, service management and operational processes
• Act as a key risk and controls partner to Technology Operations leadership, providing independent oversight, challenge and assurance
• Perform control design and operating effectiveness reviews across Tech Ops processes, including change, access, incident, problem, backup and resilience controls
• Lead and support internal, external and client audits primarily impacting Technology Operations, acting as the central point of coordination and assurance
• Monitor, challenge and support remediation of audit deficiencies relating to Tech Ops control failures, ensuring sustainable fixes rather than point solution
• Be a key liaison with the markets to assist in timely completion of audits (internal, external or client), providing support and guidance as required
• Communicate effectively with Control Owners, Operators, Business platform Directors and other senior stakeholders.
• Ensure all stakeholders are informed about progress, risks, and issues.
• Develop Standard Operating Procedures and Risk and Controls Matrix for application control environment
• Play a key role in monitoring audit deficiencies - from challenging the validity of deficiencies in audit close meetings, to supporting markets in developing remediation plans
• Review remediation documentation to ensure plan has been implemented correctly
• Identify appropriate mitigating controls for audit deficiencies, considering both controls on the IT and financial framework which adequately addresses the risk identified
• Perform detailed walkthroughs of automated controls, to review system configuration and ensure risk associated to the control has been addressed
• Provide up to date reporting of audit readiness to the Director
•  Line management of Technology Risk & Controls Analysts, including objective setting, performance management and ongoing development
• Provide day‑to‑day direction, coaching and technical oversight to analyst team members across audits, control reviews and remediation activity
• Allocate work across the analyst team to ensure efficient coverage of audit, SOX and client assurance requirements
• Review analyst deliverables to ensure quality, consistency and alignment with WPP control standards and assurance methodologies
•  Act as an escalation point for complex control, audit or stakeholder issues raised by analysts
•  Support capability development within the analyst team, including coaching on SOX, ITGCs, application controls and audit best practice
• Contribute to building a high‑performing, collaborative team culture focused on accountability, learning and continuous improvement

What you'll need:

• Strong understanding of Technology Operations control environments, including ITGCs, platform operations, IAM, infrastructure, cloud and service management controls
• Experience providing assurance over run‑the‑business technology functions, rather than solely project or change initiatives
• Ability to challenge Technology Operations teams constructively on control design, evidence quality and sustainability
• Hands‑on experience reviewing operational processes such as change management, access management, incident/problem management and availability/resilience

• Understands the importance of strong IT controls and maintaining a positive user experience
• Prior experience in internal and external IT audits
• Robust understanding in SOX controls framework. Experience working with external auditors on SOX compliance within large-scale transformation programmes.
• Ability to work independently and proactively work on solutions to self-identified problems
• Attention to detail - Applying quality standards to all tasks undertaken and ensuring that nothing is overlooked.
• Ability to collaborate with business and technology stakeholders to explain the technology risk implications, and communicate in a language that is appropriate to the audience
• Ability to adjust priorities and manage time appropriately and wisely in a fast-paced environment.
• Strong interpersonal skills with the ability to build relationships across departments and global markets
• Highly organised with ability to manage multiple projects simultaneously and to analyse data effectively, efficiently and accurately.

• Prior exposure to data migration assurance and reconciliation processes.
• Relevant experience and or professional certifications (e.g., CISA, CIA, CRISC) are advantageous.
• Fluency in Spanish is essential for this role
• Demonstrable experience managing, coaching or mentoring analysts or junior team members in a risk, audit or compliance environment
• Ability to translate complex audit and control requirements into clear, actionable guidance for analyst teams
• Strong review and quality assurance skills, with the ability to challenge work constructively and raise standards
• Confidence in prioritising and balancing team workloads across multiple concurrent audits or initiatives
• Effective leadership and stakeholder management skills, including handling escalation, feedback and performance conversations
• Structured and methodical approach to developing team capability and embedding consistent ways of working Ability to lead by example in a fast‑paced, high‑expectation, global environment

Who you are:

You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.

You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.

You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

What we'll give you:

Passionate, inspired people – We aim to create a culture in which people can do extraordinary work.

Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.

Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?

#LI-Hybrid 

Why we're hiring:

The Security Threat Intelligence Analyst provides operational, tactical, and strategic intelligence to support WPP’s detection engineering, incident response, threat hunting, and vulnerability management functions. Aligned to the ASO pillars (Assess, Safeguard, Operate), this role analyses threat data, adversary behaviour, emerging TTPs, and industry developments.

What you'll be doing: 

• Threat Intelligence Collection & Analysis (Assess)
  • Monitor external threat data sources and industry feeds.
  • Evaluate intelligence for accuracy, reliability, and relevance.
  • Produce tactical and operational intelligence outputs.
• Threat Contextualisation & Safeguarding Support (Safeguard)
  • Identify and analyse threats targeting WPP infrastructure.
  • Support detection engineering with TTP insights.
  • Assist in threat-led vulnerability prioritisation.
• Operational Enablement & Cross‑Function Collaboration (Operate)
  • Partner with SOC, IR, Threat Hunting, and VM teams.
  • Produce intelligence reports for internal stakeholders.
  • Maintain indicator repositories (IOCs, hashes, domains).
• Research & Strategic Intelligence Development
  • Conduct research into emerging threats, malware, and campaigns.
  • Develop strategic threat assessments.
• Knowledge Management & Documentation
  • Maintain structured documentation of intelligence processes.
  • Ensure intelligence artefacts are stored and retrievable.

What you'll need:

• Essential:
  • 3+ years operational experience in CTI or SOC.
  • Strong analytical skills.
  • Proficiency with CTI frameworks (MITRE ATT&CK, kill chain).
  • Ability to translate technical threat data into business insight.
• Desirable:
  • GCTI, GREM, GCFA, GCIH certifications.
  • Experience supporting detection engineering or threat hunting.
  • Knowledge of ISO 27001 and WPP standards.

Who you are:

You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.

You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.

You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

What we'll give you:

Passionate, inspired people – We aim to create a culture in which people can do extraordinary work.

Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.

Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?

#LI-Hybrid 

Why we're hiring:

WPP is a creative transformation company, building better futures for our people, clients, and communities. As part of our ongoing commitment to operational excellence and robust governance, we are strengthening our WPP Media Risk and Compliance team to support strategic transformation initiatives across the group

The Cyber Risk and Compliance team ensures that WPP Media are adhering to internal policies and procedures so that WPP Media meets regulatory, client and external audit requirements. The role is pivotal to embed robust Data & Technology controls, driving compliance with our policies, and ensuring audit readiness for obligations such as SOX 404 IO. As a key member of the Media compliance team, you will deliver control assurance and actively coach project teams, while also playing a strategic role in shaping the group’s compliance and controls posture to be more consistent, standardised, and repeatable.

You will work closely with colleagues in Financial Risk and Control to ensure IT controls are fully aligned and integrated with financial controls. This role ensures project and delivery teams are equipped to demonstrate control performance clearly and consistently. The focus is on guiding teams to meet their obligations and targeting assurance activity where it adds the greatest value.

What you'll be doing:

• Be a key liaison with the markets to assist in timely completion of audits (internal, external or client), providing support and guidance as required
• Develop Standard Operating Procedures and Risk and Controls Matrix for application controlenvironment
• Play a key role in monitoring audit deficiencies - from challenging the validity of deficiencies in audit close meetings, to supporting markets in developing remediation plans
• Review remediation documentation to ensure plan has been implemented correctly
• Identify appropriate mitigating controls for audit deficiencies, considering both controls on the IT and financial framework which adequately addresses the risk identified
• Address auditor queries and provide and ensure that the evidence documentation is provided in a timely manner
• Perform detailed walkthroughs of automated controls, to review system configuration and ensure risk associated to the control has been addressed

What you'll need:

• Understands the importance of strong IT controls and maintaining a positive user experience
• Prior experience in internal and external IT audits 
• Robust understanding in SOX controls framework. Experience working with external auditors on SOX compliance within large-scale transformation programmes.
• Ability to work independently and proactively work on solutions to self-identified problems
• Ability to collaborate with business and technology stakeholders to explain the technology risk implications, and communicate in a language that is appropriate to the audience
• Ability to adjust priorities and manage time appropriately and wisely in a fast-paced environment.
• Strong interpersonal skills with the ability to build relationships across departments and global markets
• Relevant experience and or professional certifications (e.g., CISA, CIA, CRISC) or willing to pursue for personal development.

Who you are:

You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.

You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.

You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

What we'll give you:

Passionate, inspired people – We aim to create a culture in which people can do extraordinary work.

Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.

Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?

Why we're hiring:

WPP is a creative transformation company, building better futures for our people, clients, and communities. As part of our ongoing commitment to operational excellence and robust governance, we are strengthening our WPP Media Risk and Compliance team to support strategic transformation initiatives across the group

The Cyber Risk and Compliance team ensures that WPP Media are adhering to internal policies and procedures so that WPP Media meets regulatory, client and external audit requirements. The role is pivotal to embed robust Data & Technology controls, driving compliance with our policies, and ensuring audit readiness for obligations such as SOX 404 IO. As a key member of the Media compliance team, you will deliver control assurance and actively coach project teams, while also playing a strategic role in shaping the group’s compliance and controls posture to be more consistent, standardised, and repeatable.

You will work closely with colleagues in Financial Risk and Control to ensure IT controls are fully aligned and integrated with financial controls. This role ensures project and delivery teams are equipped to demonstrate control performance clearly and consistently. The focus is on guiding teams to meet their obligations and targeting assurance activity where it adds the greatest value.

What you'll be doing:

• Be a key liaison with the markets to assist in timely completion of audits (internal, external or client), providing support and guidance as required
• Develop Standard Operating Procedures and Risk and Controls Matrix for application controlenvironment
• Play a key role in monitoring audit deficiencies - from challenging the validity of deficiencies in audit close meetings, to supporting markets in developing remediation plans
• Review remediation documentation to ensure plan has been implemented correctly
• Identify appropriate mitigating controls for audit deficiencies, considering both controls on the IT and financial framework which adequately addresses the risk identified
• Address auditor queries and provide and ensure that the evidence documentation is provided in a timely manner
• Perform detailed walkthroughs of automated controls, to review system configuration and ensure risk associated to the control has been addressed

What you'll need:

• Understands the importance of strong IT controls and maintaining a positive user experience
• Prior experience in internal and external IT audits 
• Robust understanding in SOX controls framework. Experience working with external auditors on SOX compliance within large-scale transformation programmes.
• Ability to work independently and proactively work on solutions to self-identified problems
• Ability to collaborate with business and technology stakeholders to explain the technology risk implications, and communicate in a language that is appropriate to the audience
• Ability to adjust priorities and manage time appropriately and wisely in a fast-paced environment.
• Strong interpersonal skills with the ability to build relationships across departments and global markets
• Relevant experience and or professional certifications (e.g., CISA, CIA, CRISC) or willing to pursue for personal development.

Who you are:

You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.

You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.

You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

What we'll give you:

Passionate, inspired people – We aim to create a culture in which people can do extraordinary work.

Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.

Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?

About Us

“Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount. With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. 

WHY JOIN CAPCO?

You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry.

MAKE AN IMPACT

Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services.

#BEYOURSELFATWORK

Capco has a tolerant, open culture that values diversity, inclusivity, and creativity.

CAREER ADVANCEMENT

With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands.

DIVERSITY & INCLUSION

We believe that diversity of people and perspective gives us a competitive advantage.

MAKE AN IMPACT

Job Description:

Business Analysis

(9.1-12 years)

Chennai

Business Analysis (9.1-12 years) Chennai Direct Responsibilities • Organize workshops with respective stakeholders and assess business needs. • Perform study with the Group & Local Finance teams and vendor/consulting team (if required) to align on the requirements, data mappings and functionalities/scope. • Drive and plan the application impact analysis after Business workshop. • Ensure the functional mappings/data comply with local and Group expectations. • Documenting detailed business requirements and functional specifications. • Translate the requirements into non-functional specifications for technology teams to develop. • Conducting user acceptance testing (UAT) and ensuring a smooth transition to new systems. • Identify any bottlenecks and recommend improvements. • Collaborate with technology teams to ensure seamless integration and development of the application or data interface flows. • Build and maintain the Backlog of requirements, transformations and adaptations. • Work with various Stakeholders, to implement the deliverables and to resolve challenges and issues. • Involvement in full development lifecycle, from Elaboration->Build->Transition->Production. • Adhere to WMIS Governance and guiding principles. • Business requirements consolidation and formal validation from sponsor/product owner. • Prepare migration and testing strategy consolidation and formal validation • Coordinate with all teams, from same division or other divisions, working on the same program Work with the development team, Business analyst, Solution architects, Application SMEs to design the functional solutions.

Functional & Behavioral Competencies

• Should have worked as a Business analyst at least for 10 years.

• Hands-on experience in the following areas in IT system implementations: o Credit-risk (Limits, Collateral Management, Counterparty Risk) o Regulatory Reporting (Knowledge on Basel IV, Site specific local regulatory requirements) o Core banking (Knowledge on Loan/Deposit lifecycle)

• Demonstrable experience in a similar role in the Banking Wealth Management industry.

• Experience working throughout the entire IT project life cycle; including analyzing and documenting requirements, workshops, testing and stakeholder management throughout.

• Good knowledge and working capability of product life cycle like loans, deposits, forex, derivatives, limits, Guarantees, securities etc.

• Should have knowledge on Credit life cycle and IFRS9 reporting system implementation lifecycle.

• Should have good knowledge and understanding of the information flow and various business functions in a financial services/bank.

• Ability to prioritize and execute tasks in a high-pressure environment

• Able to conduct the workshops with business teams and challenge the requirements

• Collaborate with teams and work with groups effectively spread across various regions

• Strong critical thinker with problem solving aptitude.

• Responsible and good organization of work in each project phase.

• Excellent written and oral communication skills. Specific Qualifications (if required)

Skills Referential Behavioural Skills: (Please select up to 4 skills) Communication skills - oral & written

Critical thinking

Ability to synthetize / simplify

Ability to deliver / Results driven

WHY JOIN CAPCO?

You will work on engaging projects with some of the largest banks in the world, on projects that will transform the financial services industry. We offer: • A work culture focused on innovation and creating lasting value for our clients and employees • Ongoing learning opportunities to help you acquire new skills or deepen existing expertise • A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients • A diverse, inclusive, meritocratic culture

We offer:

• A work culture focused on innovation and creating lasting value for our clients and employees
• Ongoing learning opportunities to help you acquire new skills or deepen existing expertise
• A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients
  
  

About Us

“Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount. With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. 

WHY JOIN CAPCO?

You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry.

MAKE AN IMPACT

Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services.

#BEYOURSELFATWORK

Capco has a tolerant, open culture that values diversity, inclusivity, and creativity.

CAREER ADVANCEMENT

With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands.

DIVERSITY & INCLUSION

We believe that diversity of people and perspective gives us a competitive advantage.

MAKE AN IMPACT

Job Title: Business Analyst Temenos T24/Transact (7 - 9yrs), Chennai

Scope of project(s):
• TEMENOS T24/TRANSACT Core Banking Platform, focused on assigned area of expertise
• Transversal topics involving other domains, with an impact on assigned area of expertise.

Responsibilities and skills required:
• Strong knowledge of Transact Modules – Securities Trading, Instrument & Product Definition, Transaction Lifecycle Services, Rules & Validation Framework, Static Data Services, Positions Management Service, Securities Accounting (Event-driven posting), Settlement & Clearing Services, SSI & Counterparty Management, Counterparty & Market Data Services, Cash Management Services, FX Deal Generation Services, Charges & Commissions Engine and Tax Services.
• In-depth experience with Temenos Transact (T24) – especially modules such as SECURITY.MASTER, Security Trading, Security Life-cycle Management, Settlements & Clearing Services, SSI & Counterparty Management, Charges & Commission and tax services.,
• Strong knowledge of Securities Trading Lifecycle
• Strong knowledge of SWIFT MT564-566 and/or ISO 20022 messages and how these messages can drive STP processing of Securities Trading/Asset Transfers/Funds Execution & Settlement in Transact.
• Prior working experience of Transact Funds Grouping Capability and Settlement Processing/integration with Execution Systems like Contineo and Aladdin/Confirmation Trading Matching (CTM) Systems will be advantageous
• Working experience of Securities Trading/Asset Transfers and Funds Management using Transact Shared Services will be advantageous.
• Experience producing BRDs/FRDs/Functional Specifications – through interviews, document analysis, requirement workshops with business users, business process descriptions, use cases, scenarios and workflow analysis.
• Strong analytical and problem-solving skills to challenge business/technical requirements to build good and scalable solutions.
• Product management skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements.
• Hands-on UAT and production support experience
• Understanding of STP flows and system integrations (CFT, MQ, KAFKA flows) will be advantageous
• Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, managers, subject matter experts and technical teams.
• Develop requirements specifications according to standard templates & methodology
• Collaborate with the team’s experts to establish the technical vision and analyze tradeoffs between usability and performance needs.
• Be the liaison between the business units, technology teams and support teams.
• Self-driven, highly motivated, hardworking, and agile enough to work both independently and as a team player.
• Should have high standards for services delivered to business and should have an eye for details.
• Ability to work under pressure and manage multiple, concurrent priorities with business and other IT stakeholders.

Technical & Behavioral Competencies

Technical skills :

• At least 7 years of experience in Banking Industry, as a Business Analyst and/or as a “hands-on” Project Manager
• Expert knowledge and experience on TEMENOS T24/TRANSACT Core Banking platform for Wealth Management, understand the various flows and functions, familiar with system parameterization and configuration, specifically in the area of Temenos Transact Security Trading/Funds Managements/Fees Modules (including Withholding taxes, Fees setup, accounting and regulatory reporting impacts, etc) – Mandatory
• Proficiency in User Acceptance Testing (UAT), Functional & System Integration testing of banking and financial applications.
• Fluent in investigation and testing techniques (Data Analysis, SQL, API, etc)

WHY JOIN CAPCO?

You will work on engaging projects with some of the largest banks in the world, on projects that will transform the financial services industry. We offer: • A work culture focused on innovation and creating lasting value for our clients and employees • Ongoing learning opportunities to help you acquire new skills or deepen existing expertise • A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients • A diverse, inclusive, meritocratic culture

We offer:

• A work culture focused on innovation and creating lasting value for our clients and employees
• Ongoing learning opportunities to help you acquire new skills or deepen existing expertise
• A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients
  
  

Who we are:

BigID is an innovative tech startup that focuses on solutions for data security, compliance, privacy, and AI data management. We're leading the market in all things data: helping our customers reduce risk, drive business innovation, achieve compliance, build customer trust, make better decisions, and get more value from their data.

We are building a global team passionate about innovation and next-gen technology. Our team is the foundation of our success. Join a people-centric culture that is fast-paced and rewarding.

Who we seek:

A highly motivated and detail-oriented R&D Operations Analyst to optimize the efficiency and productivity of our Research & Development department. You'll play a critical role in supporting R&D leadership by providing data-driven insights and managing key operational processes.

What you'll do: (Overview of the Role)

• Performance Tracking and Reporting: Develop and maintain dashboards and reports to track key R&D metrics, such as release velocity, bug resolution time, and resource utilization, presenting findings to R&D leadership.
• Process Optimization: Analyze existing R&D workflows (e.g., development lifecycle, QA process) to identify bottlenecks, propose improvements, and drive the implementation of more efficient operational processes.
• Budget and Resource Management Support: Assist the R&D leadership team in planning, tracking, and optimizing the R&D budget and resource allocation across various projects and teams.
• Subject Matter Expertise & Admin for R&D Systems: Serve as the subject matter expert (SME) and Administrator for Products and Engineering system tools (e.g., Jira, GitHub, Aha!), providing governance, optimization, and training to maximize team efficiency.
• Strategic Reporting & Board Preparation: Prepare detailed board materials and presentations summarizing R&D performance, progress against KPIs, and strategic initiatives for executive review.
• Ad-hoc Reporting and Analysis: Handle various ad-hoc reporting requests from R&D leadership, Finance, and other stakeholders, ensuring timely and accurate delivery of critical operational data.
• Tooling and Infrastructure Coordination: Act as a key liaison between R&D, IT, and Finance to ensure R&D teams have the necessary tools, licenses, and infrastructure to operate effectively.

What you'll bring: (Qualifications and Requirements)

Years of Experience: 3+ years of experience in an Operations Analyst, or Program Management role within a Software / Technology company.

Academic Education:

• Bachelor's degree in a quantitative or technical field such as Computer Science, Engineering, Business Administration, Economics, or a related field.

Important Skills or Attributes:

• Analytical & Data-Driven Mindset: Proven ability to collect, analyze, and interpret complex data sets (preferably using tools like SQL, Excel/Sheets and Looker) to derive actionable insights.
• Process Improvement Expertise: Strong understanding of software development lifecycle (SDLC) methodologies (Agile/Scrum/Kanban) and experience in implementing process improvements.
• Excellent Communication and Collaboration: Exceptional verbal and written communication skills with the ability to clearly articulate complex operational issues to technical and non-technical audiences.
• Project Management Fundamentals: Solid organizational skills, attention to detail, and experience managing multiple priorities in a fast-paced environment.
• Technical Tool Proficiency: Familiarity with R&D operational tools such as Jira/Confluence, GitHub/GitLab, and reporting/BI tools.

Advantages:

• Experience in a rapidly scaling SaaS Software startup environment.
• Familiarity with financial reporting, budgeting, and cost allocation specific to R&D departments.
• Relevant professional certifications (e.g., PMP, Lean Six Sigma, Scrum Master).
• Prior experience working in data security, privacy, or AI-related domains.