All active Customer Support roles based in Cebu.
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The mission of Speechify is to make sure that reading is never a barrier to learning.
Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its App of the Day.
Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.
Overview
With the growth of our iOS app, being the #18 productivity app in the App Store category and also our recent recognition as Apple's 2025 Design Award for inclusivity, we find the need for a Senior iOS Engineer to help us support the new user base as well as work on new and exciting projects to push our missing forward.
This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, passionate about making product decisions, and has experience building great user experiences that delight users.
We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount.
Our interview process involves several technical interviews and we aim to complete them within 1 week.
What You’ll Do
An Ideal Candidate Should Have
Technical Requirements:
What We offer:
Think you’re a good fit for this job?
Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.
Not looking but know someone who would make a great fit?
Refer them!
Speechify is committed to a diverse and inclusive workplace.
Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Ready to apply?
Apply to Speechify
At IONOS, the leading European provider of cloud infrastructure, cloud services and hosting services, you will work together with a wide range of teams. We are characterized by open structures, a friendly working culture and flat hierarchies with a strong team spirit. We firmly believe that work and fun are compatible, and offer you the right environment for this. Our constant growth means that we are always looking for new colleagues. Become part of IONOS and grow with us.
GOALS OF THE POSITION:
Ensure smooth management of a team and achieve the goals set by the company. Be a role model for the team in terms of customer orientation and our business principles. Be the point person and elevation for all concerns.
MAIN RESPONSIBILITIES:
Others:
REQUIREMENTS
IONOS is the leading European digitalization partner for small and medium-sized businesses (SMB). The company serves around six million customers and operates across 18 markets in Europe and North America, with its services being accessible worldwide. With its Web Presence & Productivity portfolio, IONOS acts as a 'one-stop shop' for all digitalization needs: from domains and web hosting to classic website builders and do-it-yourself solutions, from e-commerce to online marketing tools. In addition, the company offers Cloud Solutions to enterprises who are looking to move to the cloud as their businesses evolve.
We value diversity and welcome all applications - regardless of, for example, gender, nationality, ethnic or social origin, religion, disability, age as well as sexual orientation and identity, physical characteristics, marital status or any other irrelevant factor subject to applicable law.
Ready to apply?
Apply to IONOS EN
At IONOS, the leading European provider of cloud infrastructure, cloud services and hosting services, you will work together with a wide range of teams. We are characterized by open structures, a friendly working culture and flat hierarchies with a strong team spirit. We firmly believe that work and fun are compatible, and offer you the right environment for this. Our constant growth means that we are always looking for new colleagues. Become part of IONOS and grow with us.
The Intraday Performance Specialist is primarily responsible for Market/Site performance on workforce efficiency metrics (service levels, abandonment rates, handling times) and overall market and site optimization.
Main Responsibilities:
IONOS is the leading European digitalization partner for small and medium-sized businesses (SMB). The company serves around six million customers and operates across 18 markets in Europe and North America, with its services being accessible worldwide. With its Web Presence & Productivity portfolio, IONOS acts as a 'one-stop shop' for all digitalization needs: from domains and web hosting to classic website builders and do-it-yourself solutions, from e-commerce to online marketing tools. In addition, the company offers Cloud Solutions to enterprises who are looking to move to the cloud as their businesses evolve.
We value diversity and welcome all applications - regardless of, for example, gender, nationality, ethnic or social origin, religion, disability, age as well as sexual orientation and identity, physical characteristics, marital status or any other irrelevant factor subject to applicable law.
Ready to apply?
Apply to IONOS EN
At IONOS, the leading European provider of cloud infrastructure, cloud services and hosting services, you will work together with a wide range of teams. We are characterized by open structures, a friendly working culture and flat hierarchies with a strong team spirit. We firmly believe that work and fun are compatible, and offer you the right environment for this. Our constant growth means that we are always looking for new colleagues. Become part of IONOS and grow with us.
Like tech, entrepreneurship, and working on a multinational team? You’ll feel at home at IONOS.
Who we are
With over 8 million customer contracts, IONOS is one of the world’s leading web hosting and cloud providers. Our products help businesses establish their web presence, grow their online reach, and scale their IT and cloud operations. IONOS carries a wide range of product portfolios ranging from domains and classic websites to full featured cloud servers and online marketing tools. IONOS Philippines, located in one of the premier business hubs in Metro Cebu is a captive site and has been in operations for 15 years, employing over 400 employees.
Enthusiastic people with a passion for troubleshooting, support, technology, and sales – who want to help creators, local businesses, organizations find more success online.
TECHNICAL SUPPORT REPRESENTATIVE
Qualifications:
At least 2nd year College Level or Graduate of any 2-year course
At least 6 months sales/customer service experience is an advantage
Knowledge in Website Development, Webhosting and Wordpress is an advantage
Content Management System is an advantage
Basic email knowledge and troubleshooting is an advantage
Excellent English Communication Skills
Ability to remain calm and professional in all circumstances
Highly Motivated and Target Driven
Willing to work on shifting schedules
Solutions-oriented
Job and Company Highlights
Competitive salary + bonuses + unlimited commission
Generous paid time off
Healthcare and Life Insurance coverage on day 1
Above industry standard company and statutory benefits
Monthly and Quarterly Engagement Activities
Work-Life Balance
Training and Development
IONOS is the leading European digitalization partner for small and medium-sized businesses (SMB). The company serves around six million customers and operates across 18 markets in Europe and North America, with its services being accessible worldwide. With its Web Presence & Productivity portfolio, IONOS acts as a 'one-stop shop' for all digitalization needs: from domains and web hosting to classic website builders and do-it-yourself solutions, from e-commerce to online marketing tools. In addition, the company offers Cloud Solutions to enterprises who are looking to move to the cloud as their businesses evolve.
We value diversity and welcome all applications - regardless of, for example, gender, nationality, ethnic or social origin, religion, disability, age as well as sexual orientation and identity, physical characteristics, marital status or any other irrelevant factor subject to applicable law.
Ready to apply?
Apply to IONOS EN
About Karbon
Karbon is the global leader in AI-powered practice management software for accounting firms. We provide an award-winning cloud platform that helps tens of thousands of accounting professionals work more efficiently and collaboratively every day. With customers in 40 countries, we have grown into a globally distributed team across the US, Australia, New Zealand, Canada, the United Kingdom, and the Philippines. We are well-funded, ranked #1 on G2, growing rapidly, and have a people-first culture that is recognized with Great Place To Work® certification and on Fortune magazine's Best Small Workplaces™ List.
As an Onboarding Support Specialist, you’ll play a critical role in ensuring customer data, configurations, and operational setup are accurate, complete, and delivered on time during onboarding and ongoing lifecycle events. This is a detail-driven, execution-focused role that supports Sales, Customer Success, and Services by keeping customer systems clean, reliable, and ready for success.
You’ll work behind the scenes to manage data imports, account setup, reporting requests, and operational tasks that directly impact customer experience and internal efficiency.
Consolidate, import, and QA customer data during onboarding and lifecycle events.
Create, configure, and maintain customer templates and system setups.
Manage and prioritize inbound requests, updating ticketing systems and stakeholders on progress and completion.
Complete customer and project account setup, tracking status and ensuring accuracy across systems.
Assist with customer reporting requests, consolidating and preparing final reports for upload into various platforms.
Verify and validate customer information during offboarding and ensure proper data removal from systems.
Support Sales, Customer Success, and Services teams with contact management and operational requests.
Assist with preparation for customer business reviews and follow up on customer survey requests.
Support the creation and maintenance of customer education and enablement content.
Leverage AI-assisted tools to support data validation, documentation, and repetitive operational tasks to improve accuracy and efficiency.
Contribute to ad hoc projects and initiatives aligned with Karbon’s business objectives.
1+ year of relevant work experience in operations, onboarding, customer support, or client services.
1–2 years of customer service experience, with comfort supporting customers and internal stakeholders.
Experience in B2B account management, client services, or a comparable role preferred.
Strong attention to detail with the ability to work through complex, process-driven tasks accurately.
Solid project and task management skills with the ability to prioritize competing requests.
Ability to translate complex issues into clear, actionable recommendations—both written and verbal.
Highly motivated, self-directed, and comfortable working independently.
Advanced proficiency in Google Workspace and Microsoft Office, especially Excel.
Basic familiarity with internet technologies (HTML, FTP, cookies, web beacons, etc.).
Bachelor’s degree in Information Technology or related field preferred, or equivalent experience.
Karbon embraces diversity and inclusion, aligning with our values as a business. Research has shown that women and underrepresented groups are less likely to apply to jobs unless they meet every single criteria. If you've made it this far in the job description but your past experience doesn't perfectly align, we do encourage you to still apply. You could still be the right person for the role!
We recruit and reward people based on capability and performance. We don’t discriminate based on race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion, physical or cognitive ability, and other diversity dimensions that may hinder inclusion in the organization.
Generally, if you are a good person, we want to talk to you. 😛
If there are any adjustments or accommodations that we can make to assist you during the recruitment process, and your journey at Karbon, contact us at people.support@karbonhq.com for a confidential discussion.
At this time, we request that agency referrals are not submitted for this position. We appreciate your understanding and encourage direct applications from interested candidates. Thank you!
Ready to apply?
Apply to Karbon
Biospan offers BioCheffing across the US, UK, EU and UAE. This is a luxury nutrition service where you get a private chef in your home, organic clean ingredients and nutrition support. We make personalised healthy food for people.
We’re scaling. That means more clients to look after, more chefs to schedule, and cash that needs to move cleanly. We’re hiring a hands-on operator to keep the day-to-day tight: customers happy, chefs organised, billing correct, and processes calm.
Customer and chef ops: handle inbox/WhatsApp, onboarding, de-escalate issues, keep updates crisp
Recruitment flow: source, screen, schedule trials, onboard chefs (and staff)
Billing & finance admin: invoice runs, refunds/credits, weekly reconciliation
Light automations: maintain and create simple n8n/Zapier flows
Compliance admin: NDAs, contractor packs, KYC/IDs, background checks, sales tax management, tidy files
Process building: creating SOP's and improving company-wide processes
Have 5–8 years in operations, including team lead experience
Are confident with Xero/Zoho CRM (or similar)
Have run recruitment and operations pipelines end-to-end
Are comfortable with technology and automations
Communicate clearly, stay calm, and don’t mind getting your hands dirty
Nice to have: health/nutrition, hospitality or staffing background; Looker Studio, Xero, basic SQL/Apps Script.
Remote (Philippines)
Core: 17:00–01:00 PH (UK overlap) + occasional late shift for US spillover
Base: $2500 / month
Perks: 13th-month pay (PH), HMO after probation
Fill our short form (5 questions)
Upload your CV
Optional Cover Letter
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