Meet Ozow 

Ozow is a leading fintech company that's redefining digital payments in South Africa and beyond. We're dedicated to making payments more accessible, secure, and convenient for both businesses and consumers. As a fast-growing player in the financial technology sector, Ozow fosters a culture of innovation, diversity, and inclusivity. We believe in pushing the boundaries of what's possible and are committed to making a positive impact on the world through our payment solutions. 

More about this Ozow fantastic position  

We are looking for a Senior Software Engineer, to collaborate with other developers in writing well-designed, testable code. You will be working with a team of passionate technology professionals, developing with modern technologies, and solving tough problems. Our team is hands-on, collaborative and driven. Our expanding team is moving the needle and pushing boundaries.

Your role and responsibilities 

Software Development Quality & Standards 

• Participating in regular code reviews
• Standardisation of technologies, approaches, and architectures across teams
• Active engagement with the development teams on all areas of software development

Agile Collaboration & Team Enablement 

• Liaise with agile coaches and product owners in order to resolve team impediments
• Working with agile coaches, technical leads, development managers, and the executive team to drive architectural changes in projects and deliver on initiatives
• Understanding the interdependency of work items and teams

Process Improvement & Operational Efficiency 

• Active monitoring of the software development process and continuous improvement thereof
• Work with the various development and technical support teams to resolve any production issues timeously and efficiently, keeping business impact to a minimum

You are an ideal candidate if you have 

• At least 7 years of work-related experience as a Software Engineer or Software Developer
• Ideally have an IT Diploma or Degree
• Ability to develop software in .Net 8 C#, Javascript, ReactJs, HTML, CSS and other programming languages (polyglots preferred)
• Excellent knowledge of Postgres, Mssql technologies (EF, NHibernate)
• Knowledge of NoSQL databases such as Redis, Riak, MongoDB, and others.
• Experience developing web applications, with a good understanding of how the web works
• Proven experience in high-scale applications and an understanding of the practices and approaches that are employed in scaling applications beneficial.
• Experience with unit testing, knowledge of applying test-driven development beneficial
• Understanding DevOps principals and how to apply them practically beneficial.
• Experience in cloud services preferred – AWS, Azure.
• Experience with containerisation (Docker, TeamCity, Octopus Deploy, Appveyor) highly beneficial.
• Experience working with agile methodologies – a true believer.

Meet Ozow:  

Ozow is a leading fintech company that's redefining digital payments in South Africa and beyond. We're dedicated to making payments more accessible, secure, and convenient for both businesses and consumers. As a fast-growing player in the financial technology sector, Ozow fosters a culture of innovation, diversity, and inclusivity. We believe in pushing the boundaries of what's possible and are committed to making a positive impact on the world through our payment solutions.  

More about this Ozow fantastic position 

Many support queries are of a technical nature and therefore as an Ozow support engineer you should have a good understanding of Ozow’s system, programming languages, techniques, and concepts used. A key part of this role would be to assist external developers in their attempts to successfully integrate their respective systems with the Ozow system.  

From a support technician to engineers’ point of view, your role is to ensure that customers receive excellent and consistent service to a high standard and handle issues in an efficient and friendly manner. You need to ensure that you know the policies and SLAs that are in place and always adhere to them.   

In the role of support, you are accountable for your own actions, representing the company in the best light possible by always demonstrating our core values. Ultimately, as a team we are all accountable to the customer as they use the services we offer.   

You are an ideal candidate if you have:  

• A proven minimum experience of 2-4 years as a Technical Support Agent 
• Relevant tertiary qualification in information technology, Computer Science or relevant field  
• Experience working with APIs and system integrations  
• Experience in dealing with payment gateways is a nice to have (not a requirement) 
• Experience troubleshooting logs and using dev tools such as Postman to identify root causes 
• An ability to assist other engineering teams and merchants in their integration of our services 
• The ability to work shifts and stand by as Our TSE team provides 24/7 support 
• A good understanding of computer systems, mobile devices, and other technical products  
• The ability to diagnose and troubleshoot basic technical issues  
• Familiarity with remote desktop applications and help desk software 
• Excellent problem-solving skills  
• An ability to work under pressure, particularly when dealing with times of high demand 
• The ability to provide step-by-step technical help, both written and verbal  

• Serve as the first point of contact for customers across all support channels, delivering timely, accurate, and empathetic resolutions 
• Investigate and resolve payment-related queries, escalating complex issues where appropriate while maintaining ownership throughout 
• Ensure every customer interaction reflects Ozow's commitment to accessible, seamless digital payments 

• Consistently achieve and exceed CSAT and NPS targets by delivering high-quality, first-contact resolutions 
• Champion the voice of the customer internally by identifying recurring pain points and feeding insights back to relevant teams 
• Build trust and loyalty through professional, empathetic, and solution-oriented communication 

• Meet and maintain SLA targets across all support channels - Voice, Email, Chat, and WhatsApp 
• Manage workload effectively in a 24/7 shift environment, maintaining quality and accuracy under pressure 
• Adhere to all internal processes, compliance standards, and regulatory requirements relevant to the payments industry 

• Maintain a high first-response resolution rate across omni-channel interactions 
• Accurately log all customer interactions and resolutions within Salesforce (or equivalent CRM), ensuring data integrity and traceability 
• Proactively upskill on product updates, payment ecosystem changes, and new tools to remain a subject matter expert 

• Leverage Salesforce and Ozow's omni-channel support platform to manage, track, and resolve customer interactions efficiently 
• Adapt quickly to new system rollouts, process updates, and product changes — embracing continuous improvement as part of the role 
• Utilise AI-assisted tools and automation where available to enhance resolution speed and personalise the support experience 

• A Grade 12 (Matric) certificate or relevant equivalent  
• Availability and flexibility to work 24/7 rotating shifts  
• 5+ years of customer experience in an international support centre environment  
• 3+ years working across an omni-channel support environment (Voice, Email, Chat, WhatsApp)  
• Solid knowledge of the South African payments landscape  
• 2+ years in a card payment environment (advantageous)  
• Intermediate computer literacy and the ability to navigate multiple systems simultaneously  
• Excellent written and verbal communication skills in English  
• Previous experience working on Salesforce (advantageous) 

Meet Ozow 

Ozow is a leading fintech company that's redefining digital payments in South Africa and beyond. We're dedicated to making payments more accessible, secure, and convenient for both businesses and consumers. As a fast-growing player in the financial technology sector, Ozow fosters a culture of innovation, diversity, and inclusivity. We believe in pushing the boundaries of what's possible and are committed to making a positive impact on the world through our payment solutions.   

More about this Ozow fantastic position  

As an Accountant at Ozow, you’ll play a key role in supporting the financial operations that underpin our fast‑paced fintech environment. This role offers exposure across debtors, creditors, distributor accounting, and core accounting operations, working closely with cross‑functional teams such as Data, Technology, Legal, Commercial and FinOps. It’s an ideal opportunity for a detail‑driven accounting professional who thrives on ownership, problem‑solving, and contributing to accurate, scalable financial processes in a growing digital payments business. 

Your role and responsibilities 

Debtors & Merchant Billing  

• Own merchant invoicing processes, ensuring accuracy, completeness and alignment with contractual billing structures 
• Investigate and resolve escalated debtor queries requiring detailed understanding of billing logic, data sources (e.g. data environments and merchant dashboards) and invoicing mechanics 
• Perform credit note calculations and maintain and manage the credit note schedule, ensuring appropriate support, accuracy and timely escalation for approval 
• Prepare regular debtors reporting for internal stakeholders, manage escalations, and make recommendations on aged or delinquent accounts 

Distributor Accounting  

• Calculate distributor commissions in accordance with contractual terms, validating calculations with the Data team  
• Prepare and distribute commission reports to distributors 
• Post distributor commission journal entries and prepare related balance sheet reconciliations 

Creditors & Payments  

• Oversee the transfer of approved supplier invoices from procurement system to the accounting system, ensuring process effectiveness and completeness 
• Perform creditor statement reconciliations and investigate variances 
• Resolve escalated creditor queries requiring accounting judgment or cross-functional engagement 
• Prepare payment runs and load beneficiaries and payments in accordance with approved payment processes 
• Prepare VAT and EMP payments for review by the Senior Accountant 
• Load bulk payments to Netcash as required 
• Execute approved fund movements between bank accounts, including transactional and call accounts, in line with treasury procedures 

Accounting Operations & Reconciliations 

• Prepare schedules of prepaid expenses, accruals, banking fees and interest for review by the Senior Accountant 
• Maintain monthly schedules of new fixed asset additions 
• Post bank payments and receipts not handled at an administrative level 
• Prepare bank reconciliations, including full allocation of transactions and completion of the first-level reconciliation 
• Take ownership of the accounting and reconciliation of all bank accounts within Xero, including both operational and merchant-related accounts, ensuring completeness and accuracy of recorded transactions and closing balances 
• Work closely with the FinOps team to ensure accurate accounting treatment and alignment of merchant fund balances between bank statements, internal records, and the general ledger 
• Ensure timely and accurate recording and reconciliation of bank fees and interest across all accounts, including high-volume transaction fees, with appropriate allocation between cost of sales and operating expenses 
• Maintain accurate cashbook records, including posting and reconciliation of inter-account transfers and other non-standard bank transactions 
• Investigate and resolve reconciling items, variances, and unallocated transactions in a timely manner, escalating where appropriate 
• Prepare ad hoc journal entries relating to merchant activity (e.g. vouchers and adjustments), subject to review 

Compliance & Support Activities  

• Assist with the compilation of creditor-related documentation and schedules required for BEE verifications 
• Assist in maintaining audit readiness by ensuring supporting documentation is complete, organised, and readily available, and by supporting the Senior Accountant with audit submissions and auditor queries 
• Assist with non-routine compliance activities, including internal audit engagements, tax-related matters, and other regulatory requirements, ensuring timely and accurate support across the finance function 
• Contribute to the continuous improvement of finance processes and policies by identifying inefficiencies, proposing enhancements, and supporting implementation of improved controls and workflows 

You are an ideal candidate if you have 

• A completed BCom degree in Accounting or equivalent (essential). 
• 3–5 years’ accounting experience, preferably in a fintech, financial services, payments, or high‑transaction environment. 
• Proven experience across debtors, creditors, and general ledger accounting. 
• Strong understanding of billing structures, invoicing logic, and reconciliation principles. 
• Experience preparing and reviewing journal entries, balance sheet reconciliations, and schedules. 
• Proficiency in accounting systems (e.g. Sage, NetSuite, Xero or similar ERP systems). 
• Strong proficiency in Microsoft Excel, Word, and PowerPoint. 
• Advanced Excel skills, including pivot tables, lookups, and reconciliations. 
• Experience working with large data sets and validating calculations with data or analytics teams. 
• Exceptional attention to detail with a strong focus on accuracy and completeness. 
• Strong problem‑solving skills, particularly when investigating variances, queries, or escalations. 
• Ability to manage multiple deadlines and prioritise in a fast‑moving environment. 
• Confident communicator, able to engage with internal stakeholders and external partners (merchants, distributors, suppliers). 
• Strong sense of ownership and accountability for assigned processes. 

Meet Ozow 

Ozow is a leading fintech company that's redefining digital payments in South Africa and beyond. We're dedicated to making payments more accessible, secure, and convenient for both businesses and consumers. As a fast-growing player in the financial technology sector, Ozow fosters a culture of innovation, diversity, and inclusivity. We believe in pushing the boundaries of what's possible and are committed to making a positive impact on the world through our payment solutions.   

More about this Ozow fantastic position  

As an Accounts Administrator at Ozow, you’ll play a key supporting role within the Finance team, ensuring the smooth execution of essential financial and administrative processes. This role sits at the intersection of banking administration, debtor and creditor support, document management, and asset-related administration, making it ideal for someone who is detail-oriented, organised, and eager to grow their finance career in a fast-paced fintech environment. This is a great opportunity to gain exposure across multiple finance functions while contributing meaningfully to a high-performing, innovative organisation. 

Your role and responsibilities 

Banking & User Administration  

• Maintain and administer the Company’s banking matrices, including users, signatories and authorisation structures, in coordination with Legal and Finance leadership 
• Manage bank user onboarding, amendments and offboarding, including completion of required forms and maintenance of up-to-date user access schedules 
• Maintain accurate records of bank account structures, user access and related documentation across multiple banking platforms 

Asset & Insurance Administration 

• Maintain insurance schedules for all insured assets, ensuring completeness and alignment with the fixed asset register 
• Liaise with IT and the accounting team to ensure insured items are accurately reflected and kept up to date 
• Support ongoing insurance administration and documentation requirements 
• Work with the Senior Accountant to maintain the accuracy and completeness of the fixed asset register 

Document Management & Finance Administration 

• Maintain an organised electronic filing system for finance-related documentation, including consistent naming conventions and version control 
• Ensure all relevant financial documents are stored, updated and easily retrievable for audit, compliance and operational purposes 
• Assist with the compilation of supporting documentation and administrative schedules required for BEE verifications 

Debtors Administration 

• Manage routine debtor follow-ups and reminders in line with agreed collection processes 
• Administer merchant debit orders, including monitoring and follow-up where required 
• Allocate debtor receipts via the cash book in a timely and accurate manner 
• Maintain the debtors inbox, ensuring appropriate routing, hygiene and timely escalation of queries 
• Respond to and manage simple debtor queries, escalating more complex issues to the Mid-Level Accountant or Senior Accountant where necessary 

Creditors Administration 

• Maintain the accounts inbox, ensuring effective routing, follow-up and inbox hygiene 
• Respond to routine creditor queries and escalate more complex matters appropriately 
• Process supplier invoices by uploading to Precoro in accordance with established procedures 
• Process credit card receipts and employee expense claims via Dext 
• Own follow-up of outstanding invoices, receipts and approvals to ensure timely processing 
• Coordinate supplier onboarding documentation, including obtaining required forms and bank confirmation letters  

You are an ideal candidate if you have 

• A relevant qualification in Finance, Accounting, Bookkeeping, or Business Administration (certificate, diploma, or degree). 
• 1–3 years’ experience in an accounts, finance administration, or bookkeeping role. 
• Exposure to both debtors and creditors administration is advantageous. 
• Experience working with banking platforms, financial documentation, or user/access administration will be beneficial. 
• Solid understanding of basic accounting principles (debtors, creditors, cashbooks, invoice processing). 
• Experience using accounting or finance systems (e.g. invoice processing tools, expense management systems, or ERP platforms). 
• Strong proficiency in Microsoft Excel, Word, and PowerPoint. 
• High attention to detail with the ability to work accurately under pressure. 
• Strong organisational and time-management skills, with the ability to juggle multiple administrative streams. 
• Proven ability to maintain clean inboxes, follow up on outstanding items, and meet deadlines consistently. 

• Guide and support development teams on infrastructure, security, and automation best practices.
• Act as a trusted enabler - removing blockers and accelerating delivery through smart tooling and process improvements.
• Contribute to architecture decisions, particularly around cloud-native and serverless workloads.

• Design, build, and maintain robust CI/CD pipelines using TeamCity and related tooling.
• Automate repetitive processes across build, test, and deployment workflows.
• Drive the team's shift toward infrastructure-as-code and self-service automation.

• Manage and optimise cloud infrastructure on AWS, including EC2, S3, RDS, Lambda, and ECS.
• Support the migration of workloads toward containerisation using Docker and ECS.
• Maintain high availability, performance, and cost-efficiency across all environments.
• Own environment provisioning and configuration management for both Linux and Windows workloads.

• Embed security practices into the software delivery lifecycle (DevSecOps).
• Monitor infrastructure for vulnerabilities and ensure adherence to fintech regulatory standards.
• Implement and maintain access controls, secrets management, and audit logging.

• Set up and maintain monitoring, alerting, and observability tooling across production and staging environments.
• Respond to and lead resolution of infrastructure incidents, conducting post-mortems to prevent recurrence.
• Ensure uptime and reliability targets are consistently met.

• Champion the ongoing journey toward serverless architectures (AWS Lambda / Azure Functions).
• Evaluate and recommend tooling improvements that support Ozow's evolving technical roadmap.
• Collaborate with engineering to modernise legacy infrastructure components incrementally.

• Maintain up-to-date documentation on infrastructure, pipelines, and runbooks.
• Drive adoption of automation and AI-assisted tooling to reduce toil and increase team velocity.
• Lead or contribute to the rollout of new systems, platforms, and DevOps tooling changes across the team.

• An IT diploma or degree (or equivalent hands-on experience).
• At least 3 years of relevant work experience in a DevOps, SysOps, or Infrastructure Engineering role.
• Solid experience with CI/CD pipelines - specifically TeamCity (Ozow's tool of choice).
• Strong knowledge of AWS services including EC2, S3, RDS, Lambda, and ECS.
• Hands-on experience with Docker and container orchestration via Kubernetes or ECS.
• Proficiency in both Linux and Windows server environments.
• Experience with scripting and automation (Bash, PowerShell, Python, or similar).
• A strong security mindset with experience implementing DevSecOps practices.
• Experience with infrastructure-as-code tools (Terraform, CloudFormation, or similar).
• Excellent communication skills - you can translate complex infrastructure concepts for non-technical stakeholders.
• Experience in a high-availability, regulated industry (fintech, banking, or similar) is a bonus.

Meet Ozow 

Ozow is a leading fintech company that's redefining digital payments in South Africa and beyond. We're dedicated to making payments more accessible, secure, and convenient for both businesses and consumers. As a fast-growing player in the financial technology sector, Ozow fosters a culture of innovation, diversity, and inclusivity. We believe in pushing the boundaries of what's possible and are committed to making a positive impact on the world through our payment solutions.   

More about this Ozow fantastic position  

As Product Operations Manager, your job is to help Ozow run Product with more clarity, better visibility, and stronger launch discipline. 

You will work with the Head of Product and Product leaders to improve how Product plans, reviews, communicates, and launches across the company. You will help establish clearer portfolio visibility, better dependency tracking, more consistent product artifacts, and a more reliable operating cadence. 

You will not own product strategy or make roadmap decisions on behalf of Product Managers. Your role is to create the scaffolding that helps the right decisions happen with more clarity, consistency, and confidence. That distinction is central to the Product Ops model you have already defined.     

Your role and responsibilities 

Leadership & Operating Enablement  

• Act as a high‑agency operating partner to the Head of Product, helping establish and maintain a strong product operating rhythm 
• Enable Product Managers to focus on judgment and outcomes by reducing operational friction and ambiguity 
• Influence without authority, working cross‑functionally with Engineering, Design, Commercial, Risk, Compliance, Client Success, and Operations 

Planning & Portfolio Visibility  

• Support quarterly and 6–8 week product planning cycles across multiple product domains 
• Maintain a clear and trusted view of portfolio status, priorities, dependencies, risks, and key trade‑offs 
• Improve the quality, structure, and decision‑usefulness of product reviews and operating forums 

Execution & Launch Readiness  

• Coordinate launch readiness across Product, Engineering, Commercial, Risk, Compliance, and Operations 
• Ensure launches are well‑prepared, documented, and aligned with risk, regulatory, and operational requirements 
• Improve dependency tracking, escalation pathways, and cross‑team communication 

Systems & Standard Governance  

• Improve consistency and quality of product artifacts including PRDs, strategy docs, review packs, and launch briefs 
• Define, maintain, and evolve product workflows across tools such as Jira, Linear, Notion, Confluence, or equivalent 
• Maintain KPI definitions, reporting views, and decision logs used by Product and leadership 
• Improve meeting hygiene, documentation standards, and operating discipline across the product organisation 

Tool Utilisation & Change Management  

• Design and implement lightweight systems, templates, and processes that improve clarity without adding bureaucracy 
• Identify recurring points of friction in how Product operates and solve them through better tooling, workflows, or cadence 
• Support change adoption by aligning teams around new operating standards and practices 

In this role, success means: 

• Product has a clearer and more trusted operating rhythm 
• Portfolio visibility is stronger across teams and domains 
• Product reviews are more structured and decision-useful 
• Cross-team dependencies and risks are easier to see and manage 
• Launch coordination is more disciplined and less ad hoc 
• Product Managers spend less time stitching together status and more time on product work 
• The wider business experiences Product as clearer, better aligned, and easier to work with 

You are an ideal candidate if you have 

• Experience in Product Operations, Product Management, Business Operations, Program Management, or a similar operating role 
• Exposure to fintech, payments, SaaS, platforms, marketplaces, or other complex product environments 
• Experience supporting planning cycles, launch readiness, or portfolio visibility across multiple teams 
• Experience working in regulated, operationally sensitive, or high‑reliability environments 
• Appreciation for risk, compliance, readiness, and delivery discipline in payments or financial services 
• Familiarity with product and workflow tools such as Jira, Linear, Notion, Confluence, Airtable, or similar 

Meet Ozow

Ozow is a leading fintech company that's redefining digital payments in South Africa and beyond. We're dedicated to making payments more accessible, secure, and convenient for both businesses and consumers. As a fast-growing player in the financial technology sector, Ozow fosters a culture of innovation, diversity, and inclusivity. We believe in pushing the boundaries of what's possible and are committed to making a positive impact on the world through our payment solutions.  

More about this Ozow fantastic position 

In this role, you’ll partner with several of our core business teams to translate complex ideas into structured, actionable plans. You’ll ensure projects are clearly scoped, broken down into well-defined tasks, and delivered on time, within budget, and to a quality standard that raises the bar across the business.

As a Project Manager, you’ll be the connective tissue between key business stakeholders and the teams executing the work. You’ll also play a critical role in bridging operational needs with product and technical priorities — creating a smooth, structured, and proactive communication flow across departments.

Your role and responsibilities

Project Planning & Scoping

• Break down complex business problems and ideas into clear project scopes, deliverables, timelines, and success measures.
• Conduct structured analysis to inform project assumptions, risks, and dependencies.
• Facilitate scoping sessions with stakeholders to ensure alignment on objectives and expected outcomes.
• Build detailed project plans that balance strategic intent with operational practicality.

Execution & Delivery Management

• Own the end-to-end delivery of multiple cross-functional projects, ensuring they land on time, within budget, and to the highest quality standards.
• Track progress against key milestones, proactively identifying slippage, bottlenecks, or risks.
• Drive disciplined follow-through on priorities and commitments, ensuring all actions are completed and communicated.
• Maintain a high-quality audit trail of decisions, updates, and changes to ensure clarity and accountability.

Stakeholder Management & Communication

• Serve as the central coordination point between business leaders, product teams, technical teams, and other delivery units.
• Ensure all stakeholders receive timely, concise, and accurate updates on project status, risks, and next steps.
• Facilitate cross-functional collaboration, helping teams stay aligned on the bigger picture while managing the detail.
• Navigate competing priorities and constraints with strong communication, diplomacy, and judgment.

Risk, Issue & Change Management

• Identify risks early using structured analysis and data-driven assessment.
• Develop mitigation strategies and escalate critical issues with recommended actions.
• Manage change control processes, ensuring all scope or timeline adjustments are understood, documented, and approved.
• Anticipate downstream impacts of decisions and keep teams aligned as variables shift.

Process Development & Continuous Improvement

• Establish project management standards, templates, and operational rhythms for a growing PM function.
• Create structured frameworks for planning, monitoring, reporting, and closing projects.
• Analyse delivery patterns to identify inefficiencies, process gaps, or improvement opportunities.
• Embed strong attention to detail and high-quality execution as part of Ozow’s delivery culture.

Problem Solving & Critical Thinking

• Apply structured problem-solving methodologies to unpack issues, root causes, or delivery challenges.
• Assess options using data, constraints, risk trade-offs, and strategic priorities.
• Recommend clear, practical solutions and ensure successful implementation.
• Use analytical insights to guide decision-making and drive continuous improvement.

Technical Alignment & Collaboration

• Work closely with development teams, Scrum Masters, and product managers to ensure technical feasibility and alignment.
• Translate business needs into clear technical requirements and testable outcomes.
• Support backlog refinement, sprint planning, and release coordination where applicable.
• Help bridge the gap between operational goals and technical realities to ensure cohesive execution.

Strategic Insight & Forward Planning

• Connect project outcomes to broader business goals, ensuring alignment with Ozow’s strategic priorities.
• Monitor trends, risks, and emerging opportunities to inform proactive planning.
• Support leadership with structured insights and data-driven recommendations.
• Bring a big-picture view that elevates operational planning and long-term decision-making.

You are an ideal candidate if you have

• 4-6 years’ experience as a Project Manager in a Technology or FinTech environment
• Bachelor’s degree in a relevant field
• A qualification in Project Management (PMP, Prince2, Agile Scrum/Kanban) is advantageous
• Experience working closely with technical/development teams and Scrum Masters

About impact.com

impact.com is the world’s leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products—Performance (affiliate), Creator (influencer), and Advocate (customer referral)—unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L’Oréal, and Fanatics, rely on impact.com to power more than 225,000 partnerships that deliver measurable business results.

Your Role at impact.com

The basic purpose of this position is to fill a need within the Corporate Accounting finance team involved in the day-to-day core accounting functions within the business. Carrying out effective financial controls over the functions allocated including, as well as the ability to adapt and implement change to the existing processes within the financial control environment. You will be expected to collaborate and support the group Corporate Accounting function, the FP&A function on an ad hoc basis, providing support to the Technical accounting function and any other functions that require support within the parameters of the role. You will play a key-role in the month-end close and reporting process, contributing to ensuring that our reporting is timeously and accurately closed in line with the business objectives and group accounting policies. The candidate is a fast learner, a self-starter and capable of producing work of a high quality without close supervision.

What You'll Do

Description of the duties and responsibilities assigned to this position (both individual and supervisory, if applicable)

• Under limited supervision, responsible for accounting relating to the maintenance of a complete and accurate general ledger across the various subsidiaries within the group, as well as ensuring analysis in relation to those areas are complete.
• Overall responsibility for accounting activities including the monthly close processes, ensuring that these areas are closed accurately and timeously in line with Finance close objectives each month.
• Further to the above, responsible for consuming and developing the operational system input and ensuring those inputs are complete, valid and accurate. 
• Implementing and maintaining balance sheet reconciliation initiatives ensuring balance sheet account reconciliations are built (if this does not exist) and maintaining these schedules on a monthly basis as part of the close process. 
• Act as a first reviewer on the allocated areas within the close process to ensure the output of the processes above is in line with expectations before Manager review.
• Ensure all unreconciled and aged transactions on the reconciliations are appropriately and timeously addressed.
• Collaborate and support the FP&A function on an ad hoc basis.
• Assisting with Group and statutory audits. In addition, assisting with all compliance procedures.
• Respond to ad hoc requests and prepare any necessary internal reporting as needed. 
• Proactively anticipate and identify issues and design solutions to address them.
• Other duties as assigned by the Company.

What You Bring

• Newly qualified CA(SA) (0-2 years post articles)
• Bachelor's degree in Accounting/similar degree in finance.
• Experience as a self-starter who can manage multiple projects and priorities in a highly complex environment with evolving priorities and deadlines.
• Demonstrated experience using AI tools and technologies, with the ability to leverage them to improve workflows or decision-making.
• Deep proficiency with Excel analysis and manipulation of large data sets, including use of pivot tables and lookup formulas.
• Strong attention to detail, high degree of accuracy, and the ability to deliver clean and concise work products.
• Ability to proactively identify problems, design solutions, and implement changes.
• Experience performing general ledger account reconciliations and analysis.
• Experience collaborating and communicating with senior levels of management, cross-functional teams and departments, and external auditors.
• Strong verbal and written communication and interpersonal skills.
• Knowledge of how a SaaS company operates is advantageous.
• General proficiency with Microsoft Office and Google Suite.
• Interest in working as part of an international team across time zones and regions.
• Experience working with reporting tools and SQL would be advantageous.
• Experience in US GAAP is advantageous.

Benefits and Perks

At impact.com, we believe that when you’re happy and fulfilled, you do your best work. That’s why we’ve built a benefits package that supports your well-being, growth, and work-life balance.

• Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life.
• Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health.
• A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval.
• Investing in Your Growth: We’re committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses.
• Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver.
• Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses.

Note: Benefits may vary by location and are subject to local regulations.

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

Customer Service Manager

Takealot.com, a leading South African online retailer, is looking for a highly talented Customer Service Manager to join our team in Cape Town. We are a young, dynamic, hyper growth company looking for smart, young, creative,  hard working people to join us. We offer market related benefits, a great work  environment and a promise that you won’t be bored as long as you are prepared for a  challenge and want to build something great. 

The position reports to the Customer Service Operations Manager 

Your responsibilities will include:

Purpose of the Role

• Lead a high-performing, customer-obsessed team to deliver world-class support across channels, driving CSAT/NPS, First Contact Resolution (FCR), and resolution time while reducing recontact and backlog
• Coach and develop Team Leaders to raise quality, productivity, and engagement; coach the coaches.
• Own operational excellence, incident management, and continuous improvement to remove root causes across consumer, courier/driver, and merchant journeys.
• Use data to set strategy, prioritise improvements, and communicate performance and plans to stakeholders.

Key Responsibilities

People Leadership & Culture

• Lead, coach, and develop Team Leaders through weekly one-on-ones, performance reviews, and development plans.
• Set clear goals and standards; recognise top performance; manage underperformance with structured performance improvement plans.
• Oversee hiring, onboarding, certification, cross-skilling, and succession; ensure HR compliance such as leave and attendance.
• Foster an inclusive, high-trust, and high-accountability culture centered on customer empathy and ownership.

Customer Experience & Quality

• Own the quality framework including QA rubric, calibration cadence, evaluation targets, coaching standards, and action plans.
• Set and manage channel standards for FCR, SLAs, backlog, recontact rate, complaint rate, and social response and resolution.
• Ensure Team Leaders conduct regular monitoring across calls, chats, and emails, and provide feedback, coaching, and reporting.

Process Improvement & Voice of Customer (VoC)

• Run a continuous improvement pipeline by identifying key drivers of contact, defect leakage, and customer effort, and prioritising solutions.
• Translate insights into product and process improvements and track measurable impact such as contact reduction and CSAT improvement.
• Standardise SOPs across teams to ensure clarity and consistency in execution.

Cross-Functional Leadership

• Partner with Operations, Logistics, Merchant/Restaurant Operations, Courier/Driver Operations, Product, Risk/Fraud, Finance, Legal, and Communications to improve end-to-end journeys.
• Represent Customer Service in business reviews, align on priorities, and advocate for customer-focused decisions.

Tools, Data & Reporting

• Govern the operational use of CRM, ticketing systems, telephony platforms, QA tools, workforce management systems, knowledge bases, and reporting tools.
• Define metrics and dashboards; ensure accurate and timely reporting by Team Leaders with clear action plans.
• Promote data-driven decision-making and analytical capability within teams.

Compliance, Risk & Safety

• Ensure adherence to company policies, data privacy regulations, and audit requirements.
• Govern the safe handling of sensitive and payment data; escalate incidents according to protocol.
• Establish service recovery and compensation guidelines and partner with Risk teams to prevent fraud and abuse.

Governance & Communication

• Maintain a structured operating cadence including daily stand-ups, weekly operational reviews, monthly business reviews, QA calibrations, and training sessions.
• Communicate priorities, updates, and performance outcomes clearly, maintaining documentation and change logs.

Output

• High-performing and engaged Team Leaders with defined goals and development plans.
• Consistent achievement of SLA targets, reduced complaints, and improved resolution rates.
• Measurable improvements in CSAT and reduced contact rates through actionable process and product changes.
• Enhanced end-to-end customer journeys through aligned cross-functional initiatives.
• Accurate and timely reporting with clear insights and actions.
• Established safeguards for sensitive data handling and incident management.
• Well-maintained documentation, SOPs, and change logs.

Minimum Required Competencies

• Leadership and coaching with the ability to mentor Team Leaders and manage performance.
• Strong interpersonal communication with internal and cross-functional stakeholders.
• Strategic planning and prioritisation of operational improvements.
• Data-driven decision-making with strong analytical skills.
• Customer-centric mindset focused on quality and experience.
• Problem-solving with the ability to identify root causes and implement sustainable solutions.
• Adaptability in a fast-paced and changing environment.

Skills, Knowledge & Abilities

• Leadership and people management.
• Analytical expertise.Operational excellence.
• Proficiency with relevant technology and tools.
• Familiarity with customer service metrics such as FCR, SLAs, and CSAT.
• Ability to collaborate effectively across teams and stakeholders.Experience leading change management and cross-functional initiatives.
• Understanding of cross-functional operations including Logistics, Product, Risk, and Finance.

Qualifications and Experience: 

• Diploma or Advanced Certificate.
• 3 to 5 years’ experience as a manager in a customer service environment.
• Experience in the redesign and implementation of new processes and best  practices to improve customer satisfaction metrics. 
• Experience in working in an e-commerce or technology company is a plus 

The Environment: 

• takealot.com employees are entrepreneurial and dynamic, smart, customer centric, fun and have the shared ambition of takealot.com being the leading e commerce company in Africa. 
• We have fun, work hard, take ownership, work in teams to create solutions,  and are always open to direct feedback/new ideas on where we can improve. 
• We are short on ego and high on output. 
• We are doers and not only thinkers, it's all in the execution after all. 
• We love what we do and what we are creating. 

We seek to Employ an Extra Ordinary Mind who:  

• is forthright but respectful  
• is an expert at doing, who can not only design but also execute  
• is analytical, able to use data to make decisions  
• is competitive, self-directed and strive to be the BEST (GREAT requires a lot  of work and does not only happen during business hours) 
• is passionate about the potential of e-commerce and delivering a world-class  customer experience  
• is entrepreneurial, thrives under change and accepts it is a constant and  always looks for solutions to do something better and faster  
• is able to think about problems from a business perspective using technical  and product input  
• is curious and challenge the status quo  
• is innovative and enjoys iteration 
• is collaborative  
• will be at the cutting edge of developing new concepts for takealot.com.  
• thinks like an owner of the business.  
• is SMART, has INTEGRITY and is HARDWORKING  

If you meet the above you are an Extraordinary Mind so come and join us!  

Takealot is an Equal Opportunity Employer. Applicants from the previously disadvantaged  groups and people with disabilities will be given preference.

Customer Service Manager

Takealot.com, a leading South African online retailer, is looking for a highly talented Customer Service Manager to join our team in Cape Town. We are a young, dynamic, hyper growth company looking for smart, young, creative,  hard working people to join us. We offer market related benefits, a great work  environment and a promise that you won’t be bored as long as you are prepared for a  challenge and want to build something great. 

The position reports to the Customer Service Operations Manager 

Your responsibilities will include:

Purpose of the Role

• Lead a high-performing, customer-obsessed team to deliver world-class support across channels, driving CSAT/NPS, First Contact Resolution (FCR), and resolution time while reducing recontact and backlog
• Coach and develop Team Leaders to raise quality, productivity, and engagement; coach the coaches.
• Own operational excellence, incident management, and continuous improvement to remove root causes across consumer, courier/driver, and merchant journeys.
• Use data to set strategy, prioritise improvements, and communicate performance and plans to stakeholders.

Key Responsibilities

People Leadership & Culture

• Lead, coach, and develop Team Leaders through weekly one-on-ones, performance reviews, and development plans.
• Set clear goals and standards; recognise top performance; manage underperformance with structured performance improvement plans.
• Oversee hiring, onboarding, certification, cross-skilling, and succession; ensure HR compliance such as leave and attendance.
• Foster an inclusive, high-trust, and high-accountability culture centered on customer empathy and ownership.

Customer Experience & Quality

• Own the quality framework including QA rubric, calibration cadence, evaluation targets, coaching standards, and action plans.
• Set and manage channel standards for FCR, SLAs, backlog, recontact rate, complaint rate, and social response and resolution.
• Ensure Team Leaders conduct regular monitoring across calls, chats, and emails, and provide feedback, coaching, and reporting.

Process Improvement & Voice of Customer (VoC)

• Run a continuous improvement pipeline by identifying key drivers of contact, defect leakage, and customer effort, and prioritising solutions.
• Translate insights into product and process improvements and track measurable impact such as contact reduction and CSAT improvement.
• Standardise SOPs across teams to ensure clarity and consistency in execution.

Cross-Functional Leadership

• Partner with Operations, Logistics, Merchant/Restaurant Operations, Courier/Driver Operations, Product, Risk/Fraud, Finance, Legal, and Communications to improve end-to-end journeys.
• Represent Customer Service in business reviews, align on priorities, and advocate for customer-focused decisions.

Tools, Data & Reporting

• Govern the operational use of CRM, ticketing systems, telephony platforms, QA tools, workforce management systems, knowledge bases, and reporting tools.
• Define metrics and dashboards; ensure accurate and timely reporting by Team Leaders with clear action plans.
• Promote data-driven decision-making and analytical capability within teams.

Compliance, Risk & Safety

• Ensure adherence to company policies, data privacy regulations, and audit requirements.
• Govern the safe handling of sensitive and payment data; escalate incidents according to protocol.
• Establish service recovery and compensation guidelines and partner with Risk teams to prevent fraud and abuse.

Governance & Communication

• Maintain a structured operating cadence including daily stand-ups, weekly operational reviews, monthly business reviews, QA calibrations, and training sessions.
• Communicate priorities, updates, and performance outcomes clearly, maintaining documentation and change logs.

Output

• High-performing and engaged Team Leaders with defined goals and development plans.
• Consistent achievement of SLA targets, reduced complaints, and improved resolution rates.
• Measurable improvements in CSAT and reduced contact rates through actionable process and product changes.
• Enhanced end-to-end customer journeys through aligned cross-functional initiatives.
• Accurate and timely reporting with clear insights and actions.
• Established safeguards for sensitive data handling and incident management.
• Well-maintained documentation, SOPs, and change logs.

Minimum Required Competencies

• Leadership and coaching with the ability to mentor Team Leaders and manage performance.
• Strong interpersonal communication with internal and cross-functional stakeholders.
• Strategic planning and prioritisation of operational improvements.
• Data-driven decision-making with strong analytical skills.
• Customer-centric mindset focused on quality and experience.
• Problem-solving with the ability to identify root causes and implement sustainable solutions.
• Adaptability in a fast-paced and changing environment.

Skills, Knowledge & Abilities

• Leadership and people management.
• Analytical expertise.Operational excellence.
• Proficiency with relevant technology and tools.
• Familiarity with customer service metrics such as FCR, SLAs, and CSAT.
• Ability to collaborate effectively across teams and stakeholders.Experience leading change management and cross-functional initiatives.
• Understanding of cross-functional operations including Logistics, Product, Risk, and Finance.

Qualifications and Experience: 

• Diploma or Advanced Certificate.
• 3 to 5 years’ experience as a manager in a customer service environment.
• Experience in the redesign and implementation of new processes and best  practices to improve customer satisfaction metrics. 
• Experience in working in an e-commerce or technology company is a plus 

The Environment: 

• takealot.com employees are entrepreneurial and dynamic, smart, customer centric, fun and have the shared ambition of takealot.com being the leading e commerce company in Africa. 
• We have fun, work hard, take ownership, work in teams to create solutions,  and are always open to direct feedback/new ideas on where we can improve. 
• We are short on ego and high on output. 
• We are doers and not only thinkers, it's all in the execution after all. 
• We love what we do and what we are creating. 

We seek to Employ an Extra Ordinary Mind who:  

• is forthright but respectful  
• is an expert at doing, who can not only design but also execute  
• is analytical, able to use data to make decisions  
• is competitive, self-directed and strive to be the BEST (GREAT requires a lot  of work and does not only happen during business hours) 
• is passionate about the potential of e-commerce and delivering a world-class  customer experience  
• is entrepreneurial, thrives under change and accepts it is a constant and  always looks for solutions to do something better and faster  
• is able to think about problems from a business perspective using technical  and product input  
• is curious and challenge the status quo  
• is innovative and enjoys iteration 
• is collaborative  
• will be at the cutting edge of developing new concepts for takealot.com.  
• thinks like an owner of the business.  
• is SMART, has INTEGRITY and is HARDWORKING  

If you meet the above you are an Extraordinary Mind so come and join us!  

Takealot is an Equal Opportunity Employer. Applicants from the previously disadvantaged  groups and people with disabilities will be given preference.

Takealot.com, South Africa’s leading online retailer, is looking for a highly talented User Experience (UX) Designer with strong interests and capabilities in the research, design, and data analysis of engaging user experiences for Takealot sellers to join our Merchant team. We are a young, dynamic, hyper-growth company looking for smart, creative, hard-working people with integrity to join us! 

Think you’ve been challenged before? Think again!

• Scale: Over 4.5 million happy shoppers shop online on takealot.com. Show them what you can do.
• Learn: We work with the best of the best. 
• Grow: Expand your career in the fast-growing Takealot Group: takealot.com, TFS, and Mr D. We like to promote from within: Here’s your chance. 

The ideal candidate will thrive in a work environment that requires strong problem-solving skills and independent self-direction, coupled with an aptitude for team collaboration and open communication. This individual excels at providing both highly analytical and highly creative ideas for a design project.  The candidate will also have extensive experience in a fast-paced and innovative development environment. A thorough understanding of user-centered design methodologies is a must.

This position is part of the Takealot UX Team but is dedicated to Merchant design work. The successful candidate will report to the Head of Experience Design and the Head of Merchant.

Your responsibilities:

• Work closely with the Head of Merchant, product managers & business stakeholders to confirm business objectives and define user objectives & flows.
• Measure the effectiveness of each initiative & refine it.
• Research interaction design trends.
• Conduct research independently.
• Run surveys in a timely and accurate manner.
• Collect survey data, analyze data, and capture and collate data results.
• Interpret the analyzed data.
• Build high-fidelity wireframes and working prototypes.
• Collaborate with technical leads in order to design innovative & engaging user experiences within platform constraints and technical limitations.
• Facilitate user testing and evaluate user feedback to further improve the concept or existing products.
• Work closely with the development & QA teams to ensure successful implementation of the specified designs.
• Propose further research, testing, and designs based on user needs.

Qualifications & Experience:

• Relevant tertiary qualifications required or equivalent experience 
• You should have a minimum of 5 years of experience in design research, conducting surveys and interviews, and performing data analysis.
• You have at least 5 years of experience working with data sets, and you are comfortable doing data analysis and reporting based on data.
• Experience designing interfaces in a customer and user-centric manner.
• Experience with standard UCD methodologies. 
• Experience with marketplace design & UI design would be beneficial.

The skills we need:

Design skills:

• Information architecture & information design
• Tables and portal design 
• Interaction design
• Persona creation
• User-centered design
• UI design (low fidelity)
• Wireframing & prototyping
• Copywriting

Research skills:

• Data analysis
• Surveying
• Interviewing
• Task analysis
• Market research
• Usability testing
• A/B testing
• Web analytics
• User research
• Meticulous attention to data analysis (qualitatively and quantitatively), a high level of proven accuracy

 Business Skills:

• Business analysis
• Communication skills (written, verbal & visual)
• Chairing workshops & meetings
• Project & people management
• Collaboration

Tools:

Strong working knowledge of the following web design tools

• Wireframing tools (e.g., Axure, Sketch, Figma, etc.)
• Process flow tools
• Survey tools 

Let’s talk about life @ Takealot Group

• The power is in your hands: We offer a market-related, Total Remuneration Package that allows full flexibility according to your needs. Go on, be the master of your own destiny.
• No doors: We aren’t fans of stuffy offices or siloed work environments. See someone you like? High five, collab, and make something great.
• Remote working: Love water cooler chats and working from home? Takealot.com offers a hybrid working model for the best of both worlds.
• Mentorship programme: We aren’t kidding when we say the people with the best people win. Now’s your chance to be one of the best by learning from the best.
• Naspers Tech Community & Online Learning: Share ideas and grow with global industry leaders who are all just a Slack message away. Love to learn? Upskill with free access to courses on MyAcademy, Udacity, Coursera, and more.
• Good times: Get to know the other extraordinary minds at takealot.com during regular social events and out-of-office activities (think hikes, think mini golf, think good times).
• Staff discount. Millions of products across 28 departments. What more could you ask for?
• Birthday leave: Cake Day all the way. Enjoy your day off - you deserve it. 
• Right tools, right job: Mac or Windows, two monitors or one. Whatever your preference, you’ll work on the latest tech, off the latest tech.
• Help when you need it most: Confidential counseling, legal support, and financial guidance, for free, anytime, anywhere. 
• Tech stack (for days): ReactJS, Python, Scala, Kotlin, Swift, Google Cloud, Kafka, Redis, Kubernetes, and all things machine learning. If you build it, they will come.
• Free parking: No more 5km fun runs to your desk (unless you want to). 

Like what you see? 

If you meet the above, you are an Extraordinary Mind. Apply today!!

Takealot is an Equal Opportunity Employer. Applicants from the previously disadvantaged groups and people with disabilities will be given preference

Takealot.com, South Africa’s leading online retailer, is looking for a highly talented User Experience (UX) Designer with strong interests and capabilities in the research, design, and data analysis of engaging user experiences for Takealot sellers to join our Merchant team. We are a young, dynamic, hyper-growth company looking for smart, creative, hard-working people with integrity to join us! 

Think you’ve been challenged before? Think again!

• Scale: Over 4.5 million happy shoppers shop online on takealot.com. Show them what you can do.
• Learn: We work with the best of the best. 
• Grow: Expand your career in the fast-growing Takealot Group: takealot.com, TFS, and Mr D. We like to promote from within: Here’s your chance. 

The ideal candidate will thrive in a work environment that requires strong problem-solving skills and independent self-direction, coupled with an aptitude for team collaboration and open communication. This individual excels at providing both highly analytical and highly creative ideas for a design project.  The candidate will also have extensive experience in a fast-paced and innovative development environment. A thorough understanding of user-centered design methodologies is a must.

This position is part of the Takealot UX Team but is dedicated to Merchant design work. The successful candidate will report to the Head of Experience Design and the Head of Merchant.

Your responsibilities:

• Work closely with the Head of Merchant, product managers & business stakeholders to confirm business objectives and define user objectives & flows.
• Measure the effectiveness of each initiative & refine it.
• Research interaction design trends.
• Conduct research independently.
• Run surveys in a timely and accurate manner.
• Collect survey data, analyze data, and capture and collate data results.
• Interpret the analyzed data.
• Build high-fidelity wireframes and working prototypes.
• Collaborate with technical leads in order to design innovative & engaging user experiences within platform constraints and technical limitations.
• Facilitate user testing and evaluate user feedback to further improve the concept or existing products.
• Work closely with the development & QA teams to ensure successful implementation of the specified designs.
• Propose further research, testing, and designs based on user needs.

Qualifications & Experience:

• Relevant tertiary qualifications required or equivalent experience 
• You should have a minimum of 5 years of experience in design research, conducting surveys and interviews, and performing data analysis.
• You have at least 5 years of experience working with data sets, and you are comfortable doing data analysis and reporting based on data.
• Experience designing interfaces in a customer and user-centric manner.
• Experience with standard UCD methodologies. 
• Experience with marketplace design & UI design would be beneficial.

The skills we need:

Design skills:

• Information architecture & information design
• Tables and portal design 
• Interaction design
• Persona creation
• User-centered design
• UI design (low fidelity)
• Wireframing & prototyping
• Copywriting

Research skills:

• Data analysis
• Surveying
• Interviewing
• Task analysis
• Market research
• Usability testing
• A/B testing
• Web analytics
• User research
• Meticulous attention to data analysis (qualitatively and quantitatively), a high level of proven accuracy

 Business Skills:

• Business analysis
• Communication skills (written, verbal & visual)
• Chairing workshops & meetings
• Project & people management
• Collaboration

Tools:

Strong working knowledge of the following web design tools

• Wireframing tools (e.g., Axure, Sketch, Figma, etc.)
• Process flow tools
• Survey tools 

Let’s talk about life @ Takealot Group

• The power is in your hands: We offer a market-related, Total Remuneration Package that allows full flexibility according to your needs. Go on, be the master of your own destiny.
• No doors: We aren’t fans of stuffy offices or siloed work environments. See someone you like? High five, collab, and make something great.
• Remote working: Love water cooler chats and working from home? Takealot.com offers a hybrid working model for the best of both worlds.
• Mentorship programme: We aren’t kidding when we say the people with the best people win. Now’s your chance to be one of the best by learning from the best.
• Naspers Tech Community & Online Learning: Share ideas and grow with global industry leaders who are all just a Slack message away. Love to learn? Upskill with free access to courses on MyAcademy, Udacity, Coursera, and more.
• Good times: Get to know the other extraordinary minds at takealot.com during regular social events and out-of-office activities (think hikes, think mini golf, think good times).
• Staff discount. Millions of products across 28 departments. What more could you ask for?
• Birthday leave: Cake Day all the way. Enjoy your day off - you deserve it. 
• Right tools, right job: Mac or Windows, two monitors or one. Whatever your preference, you’ll work on the latest tech, off the latest tech.
• Help when you need it most: Confidential counseling, legal support, and financial guidance, for free, anytime, anywhere. 
• Tech stack (for days): ReactJS, Python, Scala, Kotlin, Swift, Google Cloud, Kafka, Redis, Kubernetes, and all things machine learning. If you build it, they will come.
• Free parking: No more 5km fun runs to your desk (unless you want to). 

Like what you see? 

If you meet the above, you are an Extraordinary Mind. Apply today!!

Takealot is an Equal Opportunity Employer. Applicants from the previously disadvantaged groups and people with disabilities will be given preference

INFRASTRUCTURE ENGINEER

Cape Town

Hybrid working (On-site Tuesday and Thursday)

Based on the Cape Town beachfront – a breathtaking expanse of white sand and surf, against the backdrop of the world-famous Table Mountain is our newest addition to LiveScore Group – Wonderlabz.

With a strong legacy collective expertise, the team in Cape Town push the boundaries of gaming design and development, always aiming to provide advanced solutions to complex operational challenges delivering inhouse gaming software to LiveScore Group of the highest quality, every time.

LiveScore Group is home to LiveScore, LiveScore Bet and Virgin Bet and now Wonderlabz - four of the most exciting brands in the sports and gaming industries today. We are passionate and excited about what we do in the Sports Media, Gaming and Betting sector and are proud of the high ratings we have achieved. We live our values, aiming to enhance and increase the enjoyment of sport through innovative products and immersive experiences. Trust is important in how we work, ensuring we are a collaborative unit who holds each other accountable. Relentlessly ambitious in everything we do, we embrace change and understand that failure is part of success.

We use our platform for positive social change and work to build a company our employees are proud to work for. We have a long-term commitment to diversity and inclusion. Our I.D.E.A (Inclusion, Diversity, Equality, Awareness) Forum is critical to our business and is embedded in our organisational structure to support a sense of belonging for everyone and to create a culture that allows all employees to thrive.

The Role

The Infrastructure Engineer’s role is to administer the Online Gaming platforms, ensure optimum performance and availability of such platform, provide third/fourth-level troubleshooting support, and liaise with all applicable service providers and third parties including NOC/1st/2nd line support. Provide technical support to all roles.

Key Responsibilities 

• Partake in the design and implementation of new setups
• Assist in process improvement and automation.
• Test and design new systems/services and their suitability for possible use in production environments
• Proactive monitoring and support of the live and staging infrastructure
• Investigate and react to any live or staging issues that might arise
• Prepare and take part in the periodic release of new software
• Act as an escalation point for issues flagged by customer support
• Handle service requests, incidents, problems and change requests, using ITIL best practice.
• Assist in process improvement and automation.
• Assist in intensive investigations into problems that would included detailed log and metrics analysis to provide detailed analysis, resolution and future prevention of such issues

Skills, Knowledge and Experience

• All-rounder with proven experience in linux based environments with very good IT knowledge
• Possess excellent communication skills, capable of delivering information to both technical as well as non-technical personnel, the ability to work autonomously and in a team environment
• Detect/analyse alarms to provide fault isolation and remote troubleshooting, being a responsible individual for problems until their complete resolution
• Ability to analyse logs for troubleshooting issues, including malicious activity or cybersecurity threats, code and systems errors and problems
• Understands how to direct, support and guide other team members and knows how to motivate them with great attention to detail and acts as a senior technical resource for outages until restoration.
• Production support or implementation of Kubernetes, preferable in google managed Kubernetes environment (GKE) for at least 24 months
• Virtualisation - OpenStack, VMware, Cloud - Experience with any: Google GKE, Amazon EKS, Azure AKS, OpenShift/OKD
• Excellent log analysis and setup of aggregated logging systems such as Splunk/EFK and excellent networking skills including packet capture and analysis
• Excellent monitoring and metrics analysis and systems implementation such as Grafana, APM, Prometheus, Zabbix, etc… with deep knowledge of various monitoring tools and excellent problem-solving skills
• Experience with code repositories GitHub/Gitlab, CI/CD pipelines and DevOps principles and DNS/HTTPS certificates

What can we offer? 

• Discovery medical aid
• 21 days leave
• Discretionary company performance bonus

As we expand our teams in new territories we’re looking to connect with new creatives with specific skills. If you are a Data I/O Technician based in Cape Town, South Africa and open to connecting with us for future projects please send your details here.

About the Role:

Role Overview:

The Data I/O Technician is responsible for managing day-to-day data movement—including receiving, checking, logging, and issuing data—ensuring that digital assets flow reliably between internal teams, external consultants, and partner agencies. This role supports scalable data hygiene and reduces downstream coordination errors.

Key Responsibilities

Data Intake (Input)

• Receive and log incoming data and files.
• Check format, completeness, and naming conventions.
• Flag inconsistencies, missing information, or risks to the Data Coordinator.

Data Release (Output)

• Prepare and distribute approved data to the appropriate teams.
• Maintain accurate records of issued data (when, what, to whom).
• Support milestone deliveries and scheduled drops.

Tracking & Documentation

• Maintain clear documentation for data status, handoffs, and approvals.
• Update trackers and logs under established workflows.
• Support audits, clean-ups, and repo organisation.

Cross-Team Support

• Communicate data changes and status updates clearly.
• Respond promptly to operational data requests.
• Collaborate with Production, Pipeline, and Technical teams.

Candidate Qualifications & Skills:

Required:

• Experience in a data handling, production support, or technical operations role.
• Strong attention to detail and accuracy with high-volume data.
• Familiarity with structured filing systems and naming conventions.
• Clear written and verbal communication.
• Interest in digital production, real-time, or VFX workflows is desirable.

Contract: Typically Fixed Term contracts, based on the duration of a specific project

Location: Hybrid, with regular in-person collaboration with our Cape Town team

As we expand our teams in new territories we’re looking to connect with new creatives with specific skills. If you are a Lead 3D Artist based in Cape Town, South Africa and open to connecting with us for future projects please send your details here.

About the Role

Role Overview:

A 3D Lead Artist drives the technical and visual quality of our linear production projects, ensuring the creation of visually stunning, high-quality films while optimizing workflows and maintaining technical standards. This role demands a strong understanding of linear production pipelines, particularly in 3DsMax, Unreal, and Houdini, and the ability to seamlessly integrate CAD data into visual productions. Extensive experience working on films within the built environment is essential. You will be a natural leader, capable of inspiring and guiding junior artists, fostering collaboration with external teams, and proactively addressing production challenges. Your expertise in linear production environments and organizational structures will be crucial in achieving exceptional results and establishing high-quality standards across all projects. 

Key Responsibilities

The essential functions include, but are not limited to the following:

• Provide technical and artistic guidance, feedback, and mentorship to the internal 3D team. 

• Collaborate extensively with external production teams, guaranteeing the provision of all requisite assets and comprehensive support to facilitate production. 

• Partner with Production Supervisors to contribute to the refinement of production workflows. 

• Identify and escalate potential production issues proactively to mitigate risks. 

• Foster a collaborative and supportive team environment. 

• Apply a strong understanding of real-world camera systems, including lens behaviour, depth of field, exposure, and motion blur, to replicate realistic cinematic effects in 3D visualizations. 

• Assess and determine professional development requirements. 

• Guide the development of the 3D art pipeline, in conjunction with the Head of Linear Production and Pipeline Technical Director, to guarantee optimal efficiency and uniformity. 

• Ensure adherence to technical specifications. 

• Partner with project teams to establish artistic direction and technical specifications. 

• Manage asset creation schedules and ensure timely delivery of high-quality assets. 

• Develop high-Caliber three-dimensional assets, environments, props, and visual effects as required. 

• Ensure all digital assets conform to established technical specifications and artistic benchmarks. 

• Conduct quality assurance procedures and deliver constructive criticism to the team. 

• Enhance asset performance and efficiency through optimization. 

• Stay up-to-date with the latest 3D art tools, techniques, and trends. 

• Resolve technical problems and deliver viable solutions. 

• Develop and maintain technical documentation. 

• Communicate effectively. 

Candidate Qualifications & Skills

Required:

• Experience working on films within the Built Environment will be required 

• 5+ years’ experience within a creative studio environment, within the 3D field 

• Extensive experience in linear production across multiple platforms, with a comprehensive understanding of organisational structures within linear production environments. 

• Experience in team leadership and collaboration. 

• Experience in the short form VFX industry and/or architectural visualisation industry is preferred. 

• Experience working with CAD, and the ability to utilise this within visual production is required. 

• Experience with Nuke, 3DsMax, Unreal

• Experience with Premier, Houdini and Resolve will be advantageous. 

• Working knowledge of real-life camera operations, including framing, focal length, aperture, and other photographic principles would be considered beneficial 

• Able to think conceptually and translate ideas into production  

• Adaptable and interested in different styles and techniques of production. 

• An understanding of color pipelines and workflows 

• Proficient in informing and advancing linear production standards and workflows within a broad range of 3D software, especially 3DsMax, Unreal and Houdini  

• Deep understanding of compositing workflows, particularly in Nuke 

• A natural leader who can mentor, inspire and guide more junior members of the team  

• Collaborative and able to work with a variety of teams across a range of disciplines  

• Has the ability to assume ownership and responsibility for the development and utilisation of linear production within the Journey department. 
• A skilled communicator both visually and verbally

   

Contract: Typically Fixed Term contracts, based on the duration of a specific project

Location: Hybrid, with regular in-person collaboration with our Cape Town team

The Position

The Solution Engineer will be the primary technical sales resource for our regional sales team and will assist in identifying customer challenges and driving technical alignment between customer needs and the OPSWAT solutions. You will serve as a product and industry expert, effectively describing and demonstrating our solution as well as promoting our vision and approach. You will be a trusted point of contact for our customers while advancing the sales process.

At the same time, you will be a liaison to the engineering team to drive the direction of the product. The ideal candidate will have previous work experience as a member of a corporate sales team and a career track record of supporting large and complex enterprise sales.

What You Will be Doing

• Work with the OPSWAT sales team as well as partners to drive Enterprise business 
• Manage customer requirements, expectations, and solution buy-in
• Build customer’s confidence and awareness in our products/solutions
• Manage, deliver, and present detailed responses to industry RFPs
• Train and certify resellers and partners
• Present at Conferences and Seminars
• Support proof of concepts, implementations and installs as needed to successfully satisfy customer requirements

What We Need from You 

• 5+ years of cybersecurity or networking software sales engineering or technical sales experience 
• Excellent track record in developing new business and meeting/exceeding sales targets 
• Comfortable leading discussions within the cybersecurity domain to all customer levels (CISO to IT administrator)
• Strong presentation and application demo skills 
• Experience installing and troubleshooting enterprise applications in Windows and Linux environments
• A self-motivator who thrives on identifying and resolving customer pain points.

It Would be Nice if You Had

• Experience in enterprise software or networking solutions, ideally within the network or device security space
• Knowledge of Sandbox and anti-malware products and markets
• A technical understanding of APIs
• Experience working with CRM software

About impact.com

impact.com is the world’s leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products—Performance (affiliate), Creator (influencer), and Advocate (customer referral)—unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L’Oréal, and Fanatics, rely on impact.com to power more than 225,000 partnerships that deliver measurable business results.

About the Role

We're seeking a Senior Data Scientist specializing in Fraud and Risk to join our Cape Town Data Science team. In this role, you'll be at the forefront of protecting our affiliate marketing ecosystem by researching, developing, and deploying ML models that detect and prevent fraud across attribution, lead quality, and partner compliance. You'll work on high-impact problems spanning traditional fraud patterns and emerging threats—from attribution manipulation to browser extension abuse—while building production systems that scale. This is an opportunity to combine rigorous analytical work with tangible business impact in a fast-moving, adversarial domain.

Core Responsibilities

Research & model development

• Conduct R&D on fraud detection and risk monitoring across the digital advertising ecosystem, including attribution fraud, lead fraud, click injection, browser extension abuse (e.g., Honey-style coupon hijacking), brand safety violations, and creator authenticity verification.
• Design, prototype, and validate ML models and rule-based systems for fraud detection, partner risk scoring, compliance monitoring, and trust & safety workflows.
• Research and apply graph-based fraud detection techniques (community detection, link analysis, behavioral clustering) and explore graph database applications for modeling relationships between users, devices, transactions, and partners to uncover coordinated fraud rings and suspicious network patterns.
• Stay ahead of emerging fraud patterns through continuous learning—monitoring industry trends, reviewing academic literature, exploring data for novel anomalies, and collaborating closely with Product, Compliance, and Trust & Safety teams.

Production deployment & iteration

• Deploy Fraud and Risk ML models to production; own the end-to-end delivery from ETL, feature engineering, model training, deployment, to monitoring.
• Iterate on live models by adding new features, improving performance (precision/recall/F1), and reducing false positives.
• Partner with MLOps and Engineering to ensure models are robust, scalable, and production-ready (testing, alerts, drift monitoring, retraining pipelines).

Data analytics & insights

• Perform deep-dive analyses on fraud trends, partner behavior, and risk patterns to inform model strategy and business decisions.
• Translate analytical findings into actionable recommendations for Product, Marketing, and Finance stakeholders.
• Build dashboards and reports to communicate model performance, fraud impact, and risk metrics to leadership.

Cross-functional collaboration

• Work closely with Product, Engineering, Compliance, and Finance to scope requirements, prioritize work, and align on success metrics.
• Communicate technical work clearly to non-technical audiences; present findings and tradeoffs in planning forums and reviews.
• Contribute to a culture of experimentation, documentation, and knowledge sharing within the Data Science team.

Requirements

Essential

• Experience: 5+ years in data science, ML, or advanced analytics, with at least 2+ years focused on fraud detection, risk modeling, or anomaly detection in production environments.
• Fraud & risk domain expertise: Demonstrated experience building and deploying fraud or risk models (classification, anomaly detection, time-series analysis, graph-based methods).
• Technical skills:
• Strong Python and SQL; proficiency with ML libraries (scikit-learn, XGBoost, LightGBM, or similar).
• Experience with feature engineering, model evaluation (ROC/AUC, precision-recall, cost-sensitive learning), and handling imbalanced datasets.
• Familiarity with production ML workflows (versioning, monitoring, A/B testing, model retraining).
• Analytical rigor: Strong foundation in statistics and ML; ability to design experiments, validate models, and interpret results with business context.
• Communication: Ability to translate complex technical work into clear insights for stakeholders; experience presenting to cross-functional teams.
• Education: Bachelor's in a quantitative field (CS, Statistics, Math, Engineering, or similar); Master's/PhD preferred.

Preferred / Nice to have

• Experience in affiliate marketing, ad tech, or e-commerce fraud (attribution fraud, click fraud, lead validation, coupon abuse).
• Familiarity with browser extension detection, fingerprinting, or device/user identity resolution.
• Experience with graph analytics or network-based fraud detection (community detection, link analysis, behavioral clustering).
• Knowledge of privacy-preserving ML techniques or working with privacy-constrained data.
• Experience with real-time or near-real-time scoring and low-latency deployment (e.g., REST APIs, streaming pipelines).
• Familiarity with GCP tools (BigQuery, Vertex AI, Cloud Run) and/or Databricks/Spark for large-scale data processing.
• Exposure to rule engines, decision trees, or hybrid rule-ML systems for compliance and risk workflows.

What sets you apart

• Adversarial thinking: You understand how fraudsters operate and can anticipate evasion tactics and evolving attack vectors.
• Pragmatic delivery: You balance rigor with speed, prioritizing MVPs and iterative improvement over perfection.
• Business impact orientation: You focus on measurable outcomes (fraud loss reduction, false positive rates, operational efficiency) and communicate ROI clearly.
• Comfort with ambiguity: You thrive in evolving problem spaces, defining your own roadmap when fraud patterns shift or new threats emerge.
• Collaboration and influence: You build trust across teams and can drive adoption of your models through enablement, documentation, and clear storytelling.

Benefits and Perks: 

At impact.com, we believe that when you’re happy and fulfilled, you do your best work. That’s why we’ve built a benefits package that supports your well-being, growth, and work-life balance.

• Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life.
• Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health.
• A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval.
• Investing in Your Growth: We’re committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses.
• Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver.
• Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

About impact.com

impact.com is the world’s leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products—Performance (affiliate), Creator (influencer), and Advocate (customer referral)—unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L’Oréal, and Fanatics, rely on impact.com to power more than 225,000 partnerships that deliver measurable business results.

Your Role at impact.com:

As a Senior Software Engineer, Tech Lead for Data Systems, you will lead a squad of engineers focused on designing, building, and maintaining data systems that are maintainable, reliable, and understandable at scale. You will set technical direction, own squad-level delivery outcomes, and manage the health and growth of your team - all while remaining a strong hands-on engineering contributor.

This role is centered on designing resilient distributed systems, including handling retries, partial failures, backpressure, and consistency tradeoffs. You will set the bar for clear interfaces, strong tests, and solid observability (metrics and tracing) so our systems are easy to run, debug, and evolve - and hold the team to that bar consistently.

You are expected to function as the primary technical and people leader for your squad: breaking down complex problems into well-defined units of work, driving planning and cross-team alignment, governing releases and stability, and developing your direct reports through coaching and feedback.

This is a software engineering leadership role, not a data analysis/statistical role or an ETL/SQL-focused role.

Essential Responsibilities

• Own squad-level delivery, technical direction, and outcomes (quality, stability, deadlines) across multiple workstreams
• Provide direct people management: coaching, performance feedback, career development, delegation, hiring input, and team health
• Set and align technical approach for the squad; make or drive key decisions, resolve cross-engineer disagreements, and ensure designs fit architecture and guidelines
• Drive coordination to meet quarterly objectives - work breakdown, sequencing, dependency management, and alignment with stakeholders across a distributed team
• Serve as the final accountable approver for PRs, release readiness, point releases, and build/stage stability; ensure operational discipline is followed
• Own timely incident response patterns, drive follow-up, ensure preventative actions happen (not just fixes), and improve processes to reduce recurrence
• Set engineering standards for the squad (documentation expectations, review rigor, testing discipline, quality bars) and ensure consistency
• Break down complex data logic into small, testable units and model this practice for the team
• Instrument systems with strong observability - metrics and tracing - to support debugging and operational confidence
• Develop code both independently and while pair programming

This is intended to describe the general nature and level of work being performed by people assigned to this job. It is not intended to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required Qualifications

Education & Experience

• Completed B.S. in Computer Science, Engineering, or related field, or equivalent professional experience
• 4+ years of Software Development experience, including experience leading or tech-leading a team

Technical Skills (Non-Negotiable)

• Comfort and proficiency in a typed language such as Java, Scala, or Kotlin
• Strong software engineering habits: modularity, testing, abstraction
• Proven ability to set and evolve technical direction for a squad or workstream
• Knowledge of software design patterns and the ability to select and implement the right pattern for a given problem
• Experience with Test-Driven Development (TDD) and building meaningful test suites
• Familiarity with Continuous Integration / Delivery methods, tooling, and integrations

Competencies

• Strong analytical thinking and problem-solving skills
• People leadership - ability to coach, give feedback, and develop engineers at varying levels
• Ability to drive planning, sequencing, and cross-team alignment across a distributed team
• Attention to detail and commitment to raising and maintaining quality standards for the team
• Critical thinking and creative problem-solving
• Ability to communicate clearly and show engagement in both remote and in-person meetings; comfortable presenting technical direction to stakeholders

Work Requirements

• Must be willing to work 2 days per week in office for collaboration with the team
• Currently based locally in Cape Town or willing to relocate

Nice-to-Have Qualifications

• Curiosity about distributed data systems (Spark experience is a plus, but not required)
• Experience breaking down complex data logic into small, testable units
• Exposure to any Google Cloud technology
• Experience with large-scale data processing systems
• Experience with monitoring, alerting, and production support
• Open-source contributions

What We're Looking For in a Teammate

• Curious - asks good questions, seeks to understand the "why" behind decisions
• Flexible - willing to change direction when priorities shift
• Hungry - a self-starter who takes initiative and owns their work and their team's outcomes
• Humble - open to feedback, eager to learn and grow, and models this for their reports
• Communicative - shows engagement and clarity in both remote and in-person settings
• Accountable - takes ownership of commitments and outcomes at both the individual and squad level

Benefits and Perks: 

At impact.com, we believe that when you’re happy and fulfilled, you do your best work. That’s why we’ve built a benefits package that supports your well-being, growth, and work-life balance.

• Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life.
• Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health.
• A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval.
• Investing in Your Growth: We’re committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses.
• Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver.
• Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

About us: 

Luno is the crypto investment app you can rely on, enabling you to buy, store and explore crypto securely. We’re committed to putting the power of cryptocurrency in everyone's hands sensibly and responsibly.

Since 2013, we’ve helped millions of people around the world invest safely in crypto. We do this by cutting through the hype and supporting customers at every step of the way. All products and cryptocurrencies on our platform must first meet stringent legal, risk and technical security standards. We don’t do memecoins.

Transparency is key for us. Luno stores all crypto on a 1:1 basis and we have rigorous processes in place so you can be confident your investment is secure. We’re available in more than 40 countries around the world and we work closely with respective regulators in all of these markets to be fully compliant, as we believe this is the best way to help everyone, everywhere, invest safely.

The role in a nutshell:

In Luno’s customer-focused environment, the Workforce Analyst plays a key role in driving operational excellence through data, insights, and planning. You will create, maintain, and continuously improve schedules and forecasts to enable the achievement of service-level goals while ensuring the best possible experience for both customers and our Customer Success teams.

You’ll use your analytical expertise and scenario-based thinking to help Luno stay ahead of changing customer behaviors and global crypto trends. This means not only reacting to volume changes but anticipating them—collaborating closely with Customer Success leadership and global WFM peers to ensure our plans are flexible, data-informed, and future-ready.

You’re an analytical problem solver who thrives in a fast-paced, high-energy environment and can translate data into clear operational decisions. You bring strong communication skills, curiosity, and a continuous improvement mindset that helps shape how we work today and how we plan for tomorrow.

Your mission will involve:

• Serving as a subject-matter expert on workforce optimisation and capacity planning.
• Ensuring service level targets are consistently achieved through accurate forecasting, scheduling, and proactive planning.
• Building and maintaining forecasting models that account for historical data, customer trends, seasonality, and external market factors (including crypto market activity).
• Developing scenario-based plans to anticipate potential surges, downtime, or unexpected events, ensuring we are operationally prepared for varying demand scenarios.
• Maintaining, testing, and improving our scheduling software and workforce tools.
• Conducting data analysis to identify opportunities for improved coverage, productivity, and cost efficiency.
• Collaborating with Customer Success leadership and Team Leads to review scheduling effectiveness and adjust approaches based on feedback, performance trends, and evolving customer needs.
• Reporting on key workforce metrics such as Service Level, Forecast Accuracy, AHT, Shrinkage, Coverage, and CPH, and providing insights and recommendations.
• Continuously reviewing and refining WFM processes to enhance flexibility and responsiveness to market and business changes.
• Monitoring intraday performance, identifying real-time risks or opportunities, and making actionable recommendations.
• Maintaining and approving time-off requests, tracking attendance, and managing non-productive time to ensure optimal staffing balance.

In your first six months, you will:

• Build strong partnerships with the Customer Success and WFM teams across regions to understand operational needs and planning nuances.
• Support the implementation of an enhanced WFM framework, evaluating tools and processes for greater accuracy and agility.
• Lead scenario-based forecasting reviews, linking crypto market activity and customer engagement trends to potential demand impacts.
• Create data visualisations and dashboards that help stakeholders quickly understand performance trends and planning outcomes.
• Contribute to continuous improvement projects focused on schedule optimization, forecasting precision, and global capacity alignment.

The ideal Lunaut for this role:

• 2+ years Workforce Management experience, preferably in a multi-region or high-growth environment.
• Strong analytical background with the ability to translate complex data into actionable insights and recommendations.
• Experience using forecasting and scheduling tools, as well as proficiency in Google Sheets, Excel, or BI tools (e.g. Looker).
• Demonstrated ability to plan for different operational scenarios and model the impact of business or market changes.
• Collaborative mindset — comfortable engaging with stakeholders at all levels to align plans and drive improvements.
• Detail-oriented and proactive with excellent problem-solving, time management, and communication skills.
• Adaptable to change, resilient under pressure, and passionate about improving processes and finding smarter ways of working.

 Life at Luno:

• Forward-thinking and ambitious team that values diversity, hard work, and the continuous quest for excellence.
• Remote but reachable work policy gives you the freedom to choose between working from home or the office.
• Improve body and mind, with excellent private medical insurance. 
• Access to Learnably and our additional learning platforms for your personal and professional development.
• Generous maternity / paternity and even paw-ternity for your furry friend.
• Annual Inspiration Day
• A collaborative, friendly work community, with regular social events
• Free access to Headspace – a full library of guided meditations, sleep stories, and music.
• 0 fees with Luno from the day you start.*

*Offer only available on Luno Instant Buy, not Luno Exchange

We are an equal opportunity employer and value diversity at our company. We do not negatively discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

takealot.com a leading South African online retailer, is looking for a highly talented Data Analyst to join our team in Cape Town.

We are a young, dynamic, hyper-growth company looking for smart, creative and hard-working people with integrity to join us.  We offer a market-related total remuneration package, a great work environment and a promise that you won’t be bored, as long as you are prepared for a challenge and want to build something great.

This role will report to the Senior Data Analyst.

Your responsibilities will include:

• Fetching data from internal data sources (using SQL) & preparing it for analysis (using Python & Google Sheets).
• Analysing datasets to answer questions posed by the Marketing Team: Ranging from deep dives into our data to brief analytical questions around our customers and brands.
• Preparing presentations for completed projects.
• Presenting weekly campaign analysis insights for Marketing activities.
• Delivering accurate analysis within tight deadlines.
• Creating, improving and automating marketing reports to assist managers with tracking performance.
• Collecting and analysing customer, marketing, and behavioural data.
• Analysing key metrics, and identifying opportunities to increase campaign performance.
• Developing and presenting learnings from your analyses, including actionable insights and recommendations.
• Assisting with the development and implementation of key marketing KPIs for budgets and plans
• Creating data visualisations and campaign performance reports.
• Monitoring and analysing digital media and marketing trends.
• Turning business questions into functional analyses to test theories.
• Develop, test & deploy Machine Learning models as required by the Marketing analytics Team.
• Conduct analytical support (Analysis requests for marketing and related teams) to generate valuable insight in understanding campaigns and performance
• Prepare and automate reports for analysis
• Assist with data project automation
• Work on forecast model improvements
• Budget / Plan assistance

Attributes required:

• Analytical and data-driven with a demonstrated ability to operate both strategically and tactically.
• Application of strong commercial insights in order to interpret, simulate and model customer behaviour.
• Excellent communication and presentation skills and ability to weave a coherent, compelling narrative around the available data.
• Experience presenting to Senior Management.
• Self-guided learner, self-starter, and curious and passionate about data. You immerse yourself in it and are excited to develop and enhance your marketing analytics skills.
• Ability to work independently, productively, proactively and follow through on all responsibilities to bring projects to a successful conclusion.
• Ability to translate business needs and goals into analytic approach and response
• Ability to work on and prioritise multiple projects that will impact the business at various levels.
• A high-energy with the ability to work in a fast-paced environment
• Solutions-oriented with a can-do attitude
• Highly organised and efficient, with an ability to work towards and meet tight deadlines
• Exceptional attention to detail
• Passion for the brand and customers

Qualifications and Experience:

• Relevant Degree in Statistics, Mathematics, Engineering or Business Science
• 5+ years work experience in an analytics environment.
• Extensive experience working with the Python & SQL programming languages.
• Experience using machine learning algorithms and building predictive models ( i.e. k-means clustering, logistic regression, linear regression) is advantageous
• Practical experience using Excel, Google Sheets for data analysis.
• 2+ years of experience using Looker [advantageous]
• 2+ years of experience using Big Query [advantageous]
• Experience using Google Analytics is advantageous
• Experience in Retail or e-commerce environment is advantageous.
• A grounding in marketing and communication principles

The Environment

• Takealot.com employees are entrepreneurial and dynamic, smart, customer-centric, fun and have the shared ambition of takealot.com being the leading e-commerce company in Africa.
• We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve.
• We are short on ego and high on output.
• We are doers and not only thinkers, it’s all in the execution after all.
• We love what we do and what we are creating
• We seek to Employ an Extra Ordinary Mind who:
• is forthright but respectful
• is an expert at doing, who can not only design but also execute
• is analytical, able to use data to make decisions
• is competitive, self-directed and strive to be the BEST (GREAT requires a lot of work and does not only happen during business hours
• is passionate about the potential of e-commerce and delivering a world-class customer experience
• is entrepreneurial, thrives under change and accepts it is a constant and always looks for solutions to do something better and faster
• able to think about problems from a business perspective using technical and product input
• is curious and challenge the status quo
• is innovative and enjoys iteration
• is collaborative
• will be at the cutting edge of developing new concepts for takealot.com.
• thinks like an owner of the business.
• is SMART, has INTEGRITY and is HARDWORKING

If you meet the above you are an Extraordinary Mind so come and join us!

Takealot is an Equal Opportunity Employer. Applicants from the previously disadvantaged groups and people with disabilities will be given preference.

takealot.com a leading South African online retailer, is looking for a highly talented Data Analyst to join our team in Cape Town.

We are a young, dynamic, hyper-growth company looking for smart, creative and hard-working people with integrity to join us.  We offer a market-related total remuneration package, a great work environment and a promise that you won’t be bored, as long as you are prepared for a challenge and want to build something great.

This role will report to the Senior Data Analyst.

Your responsibilities will include:

• Fetching data from internal data sources (using SQL) & preparing it for analysis (using Python & Google Sheets).
• Analysing datasets to answer questions posed by the Marketing Team: Ranging from deep dives into our data to brief analytical questions around our customers and brands.
• Preparing presentations for completed projects.
• Presenting weekly campaign analysis insights for Marketing activities.
• Delivering accurate analysis within tight deadlines.
• Creating, improving and automating marketing reports to assist managers with tracking performance.
• Collecting and analysing customer, marketing, and behavioural data.
• Analysing key metrics, and identifying opportunities to increase campaign performance.
• Developing and presenting learnings from your analyses, including actionable insights and recommendations.
• Assisting with the development and implementation of key marketing KPIs for budgets and plans
• Creating data visualisations and campaign performance reports.
• Monitoring and analysing digital media and marketing trends.
• Turning business questions into functional analyses to test theories.
• Develop, test & deploy Machine Learning models as required by the Marketing analytics Team.
• Conduct analytical support (Analysis requests for marketing and related teams) to generate valuable insight in understanding campaigns and performance
• Prepare and automate reports for analysis
• Assist with data project automation
• Work on forecast model improvements
• Budget / Plan assistance

Attributes required:

• Analytical and data-driven with a demonstrated ability to operate both strategically and tactically.
• Application of strong commercial insights in order to interpret, simulate and model customer behaviour.
• Excellent communication and presentation skills and ability to weave a coherent, compelling narrative around the available data.
• Experience presenting to Senior Management.
• Self-guided learner, self-starter, and curious and passionate about data. You immerse yourself in it and are excited to develop and enhance your marketing analytics skills.
• Ability to work independently, productively, proactively and follow through on all responsibilities to bring projects to a successful conclusion.
• Ability to translate business needs and goals into analytic approach and response
• Ability to work on and prioritise multiple projects that will impact the business at various levels.
• A high-energy with the ability to work in a fast-paced environment
• Solutions-oriented with a can-do attitude
• Highly organised and efficient, with an ability to work towards and meet tight deadlines
• Exceptional attention to detail
• Passion for the brand and customers

Qualifications and Experience:

• Relevant Degree in Statistics, Mathematics, Engineering or Business Science
• 5+ years work experience in an analytics environment.
• Extensive experience working with the Python & SQL programming languages.
• Experience using machine learning algorithms and building predictive models ( i.e. k-means clustering, logistic regression, linear regression) is advantageous
• Practical experience using Excel, Google Sheets for data analysis.
• 2+ years of experience using Looker [advantageous]
• 2+ years of experience using Big Query [advantageous]
• Experience using Google Analytics is advantageous
• Experience in Retail or e-commerce environment is advantageous.
• A grounding in marketing and communication principles

The Environment

• Takealot.com employees are entrepreneurial and dynamic, smart, customer-centric, fun and have the shared ambition of takealot.com being the leading e-commerce company in Africa.
• We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve.
• We are short on ego and high on output.
• We are doers and not only thinkers, it’s all in the execution after all.
• We love what we do and what we are creating
• We seek to Employ an Extra Ordinary Mind who:
• is forthright but respectful
• is an expert at doing, who can not only design but also execute
• is analytical, able to use data to make decisions
• is competitive, self-directed and strive to be the BEST (GREAT requires a lot of work and does not only happen during business hours
• is passionate about the potential of e-commerce and delivering a world-class customer experience
• is entrepreneurial, thrives under change and accepts it is a constant and always looks for solutions to do something better and faster
• able to think about problems from a business perspective using technical and product input
• is curious and challenge the status quo
• is innovative and enjoys iteration
• is collaborative
• will be at the cutting edge of developing new concepts for takealot.com.
• thinks like an owner of the business.
• is SMART, has INTEGRITY and is HARDWORKING

If you meet the above you are an Extraordinary Mind so come and join us!

Takealot is an Equal Opportunity Employer. Applicants from the previously disadvantaged groups and people with disabilities will be given preference.

Takealot.com is looking for a highly talented Finance Team Leader [Expenses] to join our Takealot.com Retail team. We are a young, dynamic, hyper-growth company looking for smart, creative, hard-working people with integrity to join us! 

Purpose of the role: 

To lead and supervise a team of finance professionals, ensuring that they effectively carry out financial tasks, meet deadlines, and collaborate to support the organization's financial goals and operations.

Key responsibilities: 

• Responsible for  expense department end to end
• Build, mentor and lead an effective an independent Accounts Payable team to handle day-to-day responsibilities
• Own the Supplier relationship on behalf of Finance to align business process, trading terms and query resolution
• Develop and implement new process and procedures, to streamline the accounts payable process at scale
• Act as key finance stakeholder in engineering product discussions relating to the Accounts Payable Process, taking responsibility for project completion.
• Work closely with operational teams in developing and implement standardized controls and policies to ensure increased accuracy and improved efficiency on Suppliers
• Quality review of monthly supplier reconciliations, including management and control of creditor aging
• Management of the aging of the expense control account
• Managing daily, weekly and monthly payment cycle
• Managing the efficiency and effectiveness of the supplier onboarding and maintenance process, including continuing development of the process
• Preparation and reporting of key accounts payable metrics
• Monthly reporting of key funding requirements
• Work closely with internal business stakeholders, including Retail, Supply Chain, Logistics and Engineering
• Month end journal processing
• Work closely with accounting team with queries and Balance sheet reconciliation
• Ad-hoc requests from business

Minimum Required Qualification, Experience and Competencies 

• Bachelor's Degree in Finance or relevant qualification
• 3 – 5 years Accounts Payable experience
• Minimum of 2 years proven experience in leading a team
• Experience in Retail and FMCG
• Advanced Excel
• SAGE advantageous 

Skills, knowledge & abilities

• Excellent communication and  interpersonal skills
• Work under pressure
• Continuous improvement- and scaling mindset
• Ability to lead from the front
• Accuracy and attention to detail
• Deadline driven
• Problem-solving skills

The Environment:

• takealot.com employees are entrepreneurial and dynamic, smart, customer-centric, fun and have the shared ambition of takealot.com being the leading e-commerce company in Africa.
• We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve.
• We are short on ego and high on output.
• We are doers and not only thinkers, it's all in the execution after all.
• We love what we do and what we are creating.

We seek to Employ an Extra Ordinary Mind who:

• is respectful but forthright
• is an expert at doing, who can not only design but also execute
• is analytical, able to use data to make decisions
• is competitive, self-directed and strive to be the BEST (GREAT requires a lot of work and does not only happen during business hours)
• is passionate about the potential of e-commerce and delivering a world-class customer experience
• is entrepreneurial, thrives under change and accepts it is a constant and always looks for solutions to do something better and faster
• is business SMART. Able to think about problems from a business perspective using technical and product input;
• is curious and challenge the status quo
• is innovative and enjoys iteration
• is collaborative
• will be at the cutting edge of developing new concepts for takealot.com
• thinks like an owner of the business
• is SMART, has INTEGRITY and is HARD WORKING

If you meet the above you are an Extraordinary Mind so come and join us!

Takealot is an Equal Opportunity Employer. Applicants from the previously disadvantaged groups and people with disabilities will be given preference

Takealot.com is looking for a highly talented Finance Team Leader [Expenses] to join our Takealot.com Retail team. We are a young, dynamic, hyper-growth company looking for smart, creative, hard-working people with integrity to join us! 

Purpose of the role: 

To lead and supervise a team of finance professionals, ensuring that they effectively carry out financial tasks, meet deadlines, and collaborate to support the organization's financial goals and operations.

Key responsibilities: 

• Responsible for  expense department end to end
• Build, mentor and lead an effective an independent Accounts Payable team to handle day-to-day responsibilities
• Own the Supplier relationship on behalf of Finance to align business process, trading terms and query resolution
• Develop and implement new process and procedures, to streamline the accounts payable process at scale
• Act as key finance stakeholder in engineering product discussions relating to the Accounts Payable Process, taking responsibility for project completion.
• Work closely with operational teams in developing and implement standardized controls and policies to ensure increased accuracy and improved efficiency on Suppliers
• Quality review of monthly supplier reconciliations, including management and control of creditor aging
• Management of the aging of the expense control account
• Managing daily, weekly and monthly payment cycle
• Managing the efficiency and effectiveness of the supplier onboarding and maintenance process, including continuing development of the process
• Preparation and reporting of key accounts payable metrics
• Monthly reporting of key funding requirements
• Work closely with internal business stakeholders, including Retail, Supply Chain, Logistics and Engineering
• Month end journal processing
• Work closely with accounting team with queries and Balance sheet reconciliation
• Ad-hoc requests from business

Minimum Required Qualification, Experience and Competencies 

• Bachelor's Degree in Finance or relevant qualification
• 3 – 5 years Accounts Payable experience
• Minimum of 2 years proven experience in leading a team
• Experience in Retail and FMCG
• Advanced Excel
• SAGE advantageous 

Skills, knowledge & abilities

• Excellent communication and  interpersonal skills
• Work under pressure
• Continuous improvement- and scaling mindset
• Ability to lead from the front
• Accuracy and attention to detail
• Deadline driven
• Problem-solving skills

The Environment:

• takealot.com employees are entrepreneurial and dynamic, smart, customer-centric, fun and have the shared ambition of takealot.com being the leading e-commerce company in Africa.
• We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve.
• We are short on ego and high on output.
• We are doers and not only thinkers, it's all in the execution after all.
• We love what we do and what we are creating.

We seek to Employ an Extra Ordinary Mind who:

• is respectful but forthright
• is an expert at doing, who can not only design but also execute
• is analytical, able to use data to make decisions
• is competitive, self-directed and strive to be the BEST (GREAT requires a lot of work and does not only happen during business hours)
• is passionate about the potential of e-commerce and delivering a world-class customer experience
• is entrepreneurial, thrives under change and accepts it is a constant and always looks for solutions to do something better and faster
• is business SMART. Able to think about problems from a business perspective using technical and product input;
• is curious and challenge the status quo
• is innovative and enjoys iteration
• is collaborative
• will be at the cutting edge of developing new concepts for takealot.com
• thinks like an owner of the business
• is SMART, has INTEGRITY and is HARD WORKING

If you meet the above you are an Extraordinary Mind so come and join us!

Takealot is an Equal Opportunity Employer. Applicants from the previously disadvantaged groups and people with disabilities will be given preference

About impact.com

impact.com is the world’s leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products—Performance (affiliate), Creator (influencer), and Advocate (customer referral)—unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L’Oréal, and Fanatics, rely on impact.com to power more than 225,000 partnerships that deliver measurable business results.

Your Role at impact.com

As a Global Clearinghouse Specialist, you will be at the heart of our financial operations, ensuring the seamless flow of global payments that power the partnership economy. You aren’t just processing transactions; you are a guardian of trust for our advertisers and media partners, solving complex financial challenges in a high-growth SaaS environment. This is an exciting opportunity for a detail-oriented finance professional to act as a key interface between technology and global treasury, helping us optimize our product and deliver world-class service to our clients.

What You'll Do

• Drive Global Payment Operations: Lead the daily execution of media partner payments and advertiser deposits, ensuring all transactions meet our high standards for accuracy and speed (SLA compliance).
• Champion Financial Integrity: Perform critical screening for first-time payees and manage "Do Not Pay" workflows to ensure all partners remain compliant and verified.
• Optimize Treasury Management: Monitor global bank account balances and partner with the Global Clearinghouse Manager to forecast funding needs, ensuring we are always ready to facilitate partner payouts.
• Bridge Product & Finance: Act as a subject matter expert by identifying opportunities to improve our platform’s financial functionality based on real-world feedback and internal data.
• Support Global Compliance: Own the compilation of critical tax documentation (such as US 1099s) and manage audit requests and statement of accounts for our diverse global client base.
• Empower Internal Teams: Serve as a high-level knowledge resource and trainer for our Customer Success teams, providing the financial insights needed to resolve complex client inquiries.

What You Bring

• 2+ years of experience in a fast-paced finance, banking, or fintech environment, ideally with exposure to international treasury or clearinghouse operations.
• A proactive problem-solving mindset: You don't just spot errors; you find the root cause and work across teams (and tools like JIRA) to solve them.
• Technical proficiency: Strong skills in MS Excel or Google Sheets, with an interest in or experience with cloud-based invoicing and spend management software (e.g., Ariba, Coupa).
• Global perspective: Comfort working across different time zones and an understanding of international banking and diverse tax landscapes (US/EU).
• Clear communicator: Ability to translate complex financial data into clear, actionable insights for both internal stakeholders and external clients.
• Growth mindset: A natural curiosity to learn the inner workings of a leading SaaS platform and a commitment to maintaining a professional, "can-do" attitude in a high-responsibility role.
• Nice to Have: A relevant Finance or Commerce degree/diploma; experience with SQL or Microsoft Office certifications.

Benefits and Perks

At impact.com, we believe that when you’re happy and fulfilled, you do your best work. That’s why we’ve built a benefits package that supports your well-being, growth, and work-life balance.

• Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life.
• Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health.
• A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval.
• Investing in Your Growth: We’re committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses.
• Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver.
• Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses.

Note: Benefits may vary by location and are subject to local regulations.

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors

#Li-Hybrid_CapeTown

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its App of the Day.

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

With the growth of our iOS app, being the #18 productivity app in the App Store category and also our recent recognition as Apple's 2025 Design Award for inclusivity, we find the need for a Senior iOS Engineer to help us support the new user base as well as work on new and exciting projects to push our missing forward.   

This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, passionate about making product decisions, and has experience building great user experiences that delight users.

We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount. 

Our interview process involves several technical interviews and we aim to complete them within 1 week. 

What You’ll Do

• Opportunity to lead key engineering and product decisions
• Actively shipping production code for the Speechify iOS app
• Work within a dedicated product team
• Participate in product discussions to shape the product roadmap
• Maintain and enhance the existing complex app architecture

An Ideal Candidate Should Have

• Experience. You've worked on products that scaled to a large user base
• Track record. You have worked on various products from inception to decent traction. You have been responsible for engineering the product
• Customer obsession. We expect every team member whose responsibilities directly impact customers to be constantly obsessed about providing the best possible experience
• Product thinking. You make thoughtful decisions about the evolution of your product and support internal teams and designers into taking the right direction
• Speed. You work quickly to generate ideas and know how to decide which things can ship now and what things need time
• Focus. We’re a high-growth startup with a busy, remote team. You know how and when to engage or be heads down
• Technical skills. Swift, SwiftUI

Technical Requirements:

• Swift Programming Language
• SwiftUI experience
• Experience in Multithreading Programming
• Working with CI/CD infrastructure
• Experience with Fastlane
• SOLID principles, the ability to write every single class according to SOLID
• Experience with Git and understanding of different Git strategies

What We offer:

• A fast-growing environment where you can help shape the company and product
• An entrepreneurial crew that supports risk, intuition, and hustle
• The opportunity to make a big impact in a transformative industry
• A competitive salary, a collegiate atmosphere, and a commitment to building a great asynchronous culture
• Work on a product that millions of people use and where daily feedback includes users sharing that they cried when they first found the product because it was so impactful on their lives
• Support people with learning differences like Dyslexia, ADD, Low Vision, Concussions, Autism, and Second Language Learners, and give reading superpowers to professionals all over the world
• Work in one of the fastest growing sectors of tech: Intersection of Artificial Intelligence and Audio

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace.

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Required:

• 3+ in Windows desktop application development using Windows App SDK, WinUI (or similar), C#, XAML — and ideally additional experience with native Windows code (C++, Win32/WinRT/COM).
• Deep understanding of Windows application architecture, including interop between managed code (.NET) and native code.
• Proven track record of designing, building, and shipping production-quality desktop applications, with an emphasis on reliability, performance, scalability, and maintainability.
• Strong experience with accessibility APIs on Windows (e.g. Microsoft UI Automation or similar), and a dedication to building accessible and inclusive software.
• Excellent software engineering fundamentals: OOP, design patterns, data structures, algorithms, memory management, multi-threading or asynchronous programming (where relevant).
• Experience leading technical design, mentoring other engineers, conducting code reviews, and making architecture-level decisions.
• Strong communication skills; ability to articulate tradeoffs, collaborate with cross-functional teams, and drive consensus.
• A user-centric mindset: focus on building polished, intuitive, and accessible experiences for end users.

Preferred / Bonus:

• Experience with writing automated tests for UI — unit tests, integration tests, UI automation tests; familiarity with relevant testing frameworks.
• Experience with performance optimization for desktop apps (memory usage, startup time, rendering performance, high-DPI support, responsiveness under load).
• Experience with localization/globalization, right-to-left UI support, internationalization, accessibility for multiple regions.
• Familiarity with telemetry, analytics, crash reporting, logging, and error monitoring in desktop applications.
• Previous experience in shaping CI/CD workflows, release pipelines, and deployment strategies for desktop applications.
• Demonstrated ability to take ownership of feature areas or modules and drive them long-term, including maintenance, refactoring, and technical debt management.

What we offer

• A high-impact role: you will define architecture, shape the future of our Windows product, and directly influence what millions of users see and experience.
• A collaborative, flat-structure engineering culture — you are not just a coder, but a builder and a decision-maker.
• Opportunities to lead — mentor others, steer technical direction, and grow into broader technical leadership (e.g. Tech Lead, Architect).
• Flexibility, autonomy, and responsibility: you define how to solve problems, own features end-to-end, and contribute to long-term product vision.
• A purpose-driven mission: building software that’s reliable, accessible, and user-centered — making a real difference for people.                  

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 
Refer them! 

Speechify is committed to a diverse and inclusive workplace. 
Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its Design award winner for inclusivity for 2025.

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

With the growth of our Android app, being the most used text-to-speech app in the Play Store, we find the need for a Senior Android Engineer to help us support the new user base as well as work on new and exciting projects to push us forward.   

This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, passionate about making product decisions, and has experience building great user experiences that delight users.

We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount. 

Our interview process involves several technical interviews and we aim to complete them within 1 week. 

What You’ll Do

• Owning major features and working closely with our design team - take ownership of features inside the app and become responsible of delivering high quality features
• Shape the future of our Android team
• Own, maintain and improve reliability metrics for key features
• Participate in discussions across different teams - Product, Design, Engineering
• Review pull requests, and support other teammates
• Handle critical issues or cope with unexpected challenges 
• Take ownership of feature releases and provide nightly builds for the QA team

An Ideal Candidate Should Have

• 5+ years of software engineering experience
• Familiarity with Android components
• Experience building or contributing to at least one Android app
• Product design intuition and user empathy
• Drive to push the boundaries of Android UI/UX
• Understanding of the importance of tests and how to approach writing tests
• Self-drive to improve the app and codebase above and beyond what's outlined in the spec
• Rock solid experience with Kotlin, Kotlin Coroutines, Kotlin Flow, Dagger 2, MVVM, Clean Architecture, Background Services, Music Player Service, Android Animations, Jetpack Navigation, JUnit tests
• Excellent communication skills
• User oriented problem solving approach
• Driven with continuous feedback from leaders

Bonus:

• Experience building, maintaining, or otherwise contributing to open source projects in Android
• Experience with iOS, Web or NodeJS

Technologies we use:

• Kotlin
• Kotlin Coroutines
• Kotlin Flow
• Jetpack Navigation
• Dagger 2
• Room
• Custom Views, Canvas & Paint
• Jetpack Compose
• JUnit

What We offer:

• A fast-growing environment where you can help shape the company and product.
• An entrepreneurial-minded team that supports risk, intuition, and hustle.
• A hands-off management approach so you can focus and do your best work.
• An opportunity to make a big impact in a transformative industry.
• Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture.
• Opportunity to work on a life-changing product that millions of people use.
• Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more.
• Work in one of the fastest growing sectors of tech, the intersection of artificial intelligence and audio.

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Who we are

S-RM is a global intelligence and cyber security consultancy. Since 2005, we’ve helped some of the most demanding clients in the world solve some of their toughest information security challenges.

We’ve been able to do this because of our outstanding people. We’re committed to developing sharp, curious, driven individuals who want to think critically, solve complex problems, and achieve success.

But we also know that work isn’t everything. It’s about the lives and careers it helps us build. We’re immensely proud of this culture and we invest in our people’s wellbeing, learning, and ideas every day.

We’re excited you’re thinking about joining us

Working in Cyber at S-RM

Our Cyber Security division is the fastest-growing part of S-RM. The cyber sector is always evolving, and our Incident Response and Managed Services practices are in more demand than ever.

We’re building a team to meet this challenge.  We’re quick to respond, innovate, and improve.  We don’t get too hung up on hierarchy or bureaucracy.  If your ideas are good enough, we’ll empower you to implement them.  If you’re the best person to talk to a customer, you’ll get that opportunity, regardless of the title in your email signature. And when you need a hand, your team will always have your back.

We also don’t believe there’s a typical cyber security professional.  We’ve built a team of intelligence analysts, technical specialists, software developers, investigators, risk managers, and more.  You’ll always find a range of perspectives and expertise to help you learn and grow.

If that sounds like your kind of team, we’d like to hear from you.

The role

Cyber Threat Intelligence (CTI) is an integral part of our Incident Response (IR) and Managed Services practices. As a CTI analyst you will be a critical part of our wider cyber team’s success.

You will work across the full intelligence cycle to help our clients respond and recover to security incidents, and stay ahead of evolving threats, including:

• Threat Actor Intelligence: You will track developments in the ransomware and cybercrime ecosystem, and write and update profiles on key threat actors of interest which will be shared with clients to inform case strategy and externally as thought leadership
• Threat Actor Engagement: You will monitor leak sites and negotiation portals across our global IR cases, and inform case leads of regular developments. You will assist with researching and drafting attestations on sanctions exposure for given threat actors
• Dark Web Monitoring: You will use threat intelligence platforms and specialist tools to conduct targeted research the dark web and set up and deliver regular monitoring engagements. You will assist with renewals of these cases
• Technical IOC Management: You will help collate technical indicators of compromise (IOCs) from across our global IR team, ensure these are enriched and correctly classified, and facilitate dissemination across the organisation to improve the operational effectiveness of our IR and Managed Services teams
• Incident Data Collection and Analysis: You will help ensure that incident data collected by our global IR team from our engagements is accurate and consistent. You will assist with the management of this dataset, and with analysis to produce regular reporting on trends and insights to use for presentations, events and training sessions
• CTI-lead analysis: You will assist with in-depth investigations which have a strong threat intelligence component, including conducting research and drafting client-facing reports
• Blockchain analysis: You will use specialist tools to trace ransom payments to identify sanctions exposure or other compliance risks, and draft reports to present findings to clients
• Thought leadership: You will contribute to public write ups and presentations on new vulnerabilities, trends, and threat actor techniques
• Help develop and share domain expertise: We will support you in growing your cyber expertise, including sharing it with the wider team through internal initiatives and programs.
• Help contribute to business development: You will help cultivate and manage close relationships with external partners who we share intelligence with and help identify business development opportunities.

Other features of the role include:

• Variety of casework: no day will be the same. Our team responds to a huge variety of incidents for both public and corporate clients.
• Range of opportunities: you will have opportunities to broaden your security awareness into testing and advisory projects, in addition to deepening your cyber threat intelligence and incident response expertise.
• Flexible working practices: responding to incidents can be intense, high-pressure work. We are mindful of our team’s work/life balance and offer flexible working options to support your wellbeing.

What we're looking for

Candidates with the following qualifications and experience are likely to succeed as Cyber Threat Intelligence Analysts at S-RM. 

That said, if you don’t think you meet all of the criteria below but still are interested in the job, please apply. Nobody checks every box—we’re looking for candidates that are particularly strong in a few areas and have some interest and capabilities in others.

We nurture a culture of equality, diversity and inclusion and we are dedicated to developing a workforce that displays a variety of talents, experiences and perspectives.

Required Skills:

• Excellent written and verbal communication skills, with the ability to produce clear and  concise reports.
• Strong analytical and problem-solving skills, including the ability to work with incomplete, ambiguous, or conflicting information.

• Understanding of foundational cyber concepts, such as common attack vectors (e.g., phishing, credential misuse), high-level security terminology, and general threat actor motivations.
• Understanding of core intelligence concepts, including the intelligence lifecycle, requirements gathering, and the distinction between tactical, operational, and strategic intelligence outputs.

• A demonstrated interest in cyber threats, including financially-motivated activity such as ransomware and extortion.

Preferred Skills:

• Academic or professional background in a research-focused discipline (qualitative or quantitative), such as Political Science, Intelligence Studies, Criminology, Cybersecurity, Computer Science, Data Science, or related fields.
• Familiarity with cybersecurity fundamentals, such as threat actor TTPs, IOCs, and relevant frameworks (e.g., MITRE ATT&CK).
• Ability to contextualize findings into business-relevant assessments, including potential impact, likelihood and recommended mitigations.
• Experience using OSINT and/or Threat Intelligence platforms (e.g. VirusTotal, Shodan, MISP, Recorded Future).

Successful candidates are likely to show the following personal attributes: 

• An investigative mindset and an enthusiasm for investigations.
• Exceptional attention to detail, especially when examining indicators, infrastructure data, and adversary behaviours.
• A collaborative mindset and willingness to collaborate across teams.
• Ability to thrive under pressure, prioritize multiple tasks, and meet short deadlines.
• A self-starter, demonstrating initiative, ownership of work and the ability to identify opportunities to enhance S-RM's cyber capabilities.

Relevant industry certifications are not required for this role. However, holding relevant CTI or cyber security related certifications such as the following is beneficial: GCTI, GCFA, SSCP, or Security+

Our benefits

We offer thoughtful, balanced rewards and support to help our people do their best work and live their lives outside of work. This includes but is not exhaustive of:

• Holiday – 23 days per year increasing to 28 days (+1 day for every year you worked at S-RM, up to a maximum of 5 days) in addition to bank holidays
• Gap Cover policy – allowing you to bridge the gap between your medical bills and your medical aid cover.
• Hybrid working and flexible working hours;
• Private pension – up to 7% contribution matched by the company
• Life Insurance 4X annual salary.

Parental Support:

• Fertility treatment leave – 5 days of leave per cycle of treatment per year;
• Maternity leave – 26 weeks of full pay followed by 13 weeks of half pay;
• Paternity leave – 6 weeks of full pay.
• Various Health and Medical Benefits including:
• Medical aid with Discovery Health for employee, partner, and children up to the cost of the Classic Saver plan(taxable benefit) for you and your family;
• EAP programme for you and your immediate family;
• Free access to the world-famous mindfulness app Headspace.

The application process

We want to get to know you, and for you to get to know us, to see if we’d be a good fit. We are responsive and respectful of people’s time throughout our hiring process.

A typical application process includes:

• Initial screening of your application by our recruiting team.
• An interview to assess your baseline technical skills.
• An interview to discuss your previous experience, broader competencies, and suitability for the role.

Mr D, a division of takealot.com, is looking for highly talented Web Frontend Engineers to join our team. Senior (1 opening) | Intermediate (1 opening) | Remote Position, provided you are based in South Africa.

Think you've been challenged before? Think again!

• Scale: Show the millions of Mr D customers what you can do
• Learn: We work with the best of the best, and then some. Code alongside industry leaders and upskill in record time.
• Grow: Expand your career in the fast-growing Takealot Group: takealot.com and Mr D. We like to promote from within: Here's your chance.

This position reports to the Web Development Manager (20+ years of web development experience).

Your Role:

• Join our web development team responsible for maintaining and developing multiple production applications using modern Angular and SvelteKit
• Write performant, optimized code that scales with our growing user base
• Contribute to automated testing efforts to reduce regression bugs and improve coverage
• Participate in (and invite!) code reviews to maintain high code quality standards
• Collaborate with Project Managers, UX Designers, and QA teams on feature delivery
• Debug complex issues across the frontend/backend boundary
• Deploy features through our CI/CD pipeline (QA → Pre-Production → Production)
• Leverage AI tools (LLMs, GitHub Copilot, custom agents) to accelerate development and help shape our shift toward AI-assisted workflows
• Help establish development processes that stick - particularly around code review
• Provide accurate estimates and deliver on commitments

Skills we need:

Experience:

• Intermediate: 3-4 years of focused, continuous experience in JavaScript or similar languages
• Senior: 5+ years of focused, continuous experience in JavaScript or similar languages

Core Technical Skills:

• JavaScript fundamentals - Strong grasp of modern JavaScript (ES6+)
• TypeScript - Adding well-defined types; understanding that well-typed code helps everyone who works with it later
• Node.js - Backend experience (we use it in all our websites)
• CSS mastery - Understanding how CSS works, using defined selectors appropriately, and avoiding unnecessary classes
• DOM understanding - How events traverse, how the browser works
• API integration - Understanding CORS, debugging failed requests, and identifying whether issues are frontend or backend
• Testing philosophy - Understanding why to write tests, what to test, and which type of test to write
• Git proficiency - Making decisions that avoid difficult conflicts, understanding branching strategies like Gitflow
• Performance optimization - Writing optimized, performant code as a default practice
• Responsive design - Understanding and implementing responsive layouts
• AI collaboration - Ability to converse effectively with LLMs and leverage AI tools in development
• Estimation skills - Understanding the importance of good estimates and the ability to provide them

Nice to have experience:

• Experience with modern Angular or SvelteKit (or genuine interest in learning them for good reasons)
• Express.js or similar Node frameworks - Experience building backend APIs
• Containerization understanding - Basic Docker concepts, understanding multi-platform builds
• Web services - Understanding how a request travels, how load balancers and reverse proxies affect HTTP requests
• Knowledge of Playwright or Selenium for E2E testing
• Team-oriented - Proactively inviting peers to review your code
• Quality-focused - Keeping overall team output in mind (speed AND quality)
• Agile/Scrum familiarity
• gRPC / Protocol Buffers
• GitHub Actions knowledge
• AWS services experience (S3, ECR, CloudFront, etc.)
• Test-Driven Development (TDD) practice

Let's talk about life @ Mr D:

• The power is in your hands: We offer a market-related, Total Remuneration Package which allows full flexibility according to your needs. Go on, be the master of your own destiny.
• No doors: We aren't fans of stuffy offices or siloed work environments. See someone you like? High five, collab, and make something great.
• Remote working: Love water cooler chats and working from home? We offer the best of both worlds.
• Mentorship programme: We aren't kidding when we say the people with the best people win. Now's your chance to be one of the best by learning from the best.
• Naspers Tech Community & Online Learning: Share ideas and grow with global industry leaders who are all just a Slack message away. Love to learn? Upskill with free access to courses on MyAcademy, Udacity, Coursera, and more.
• Good times: Get to know the other extraordinary minds in the takealot group during regular social events and out-of-office activities (think hikes, think mini golf, think good times).
• Birthday leave: Cake Day all the way. Enjoy your day off - you deserve it.
• Right tools, right job: Mac or Windows, two monitors or one. Whatever your preference, you'll work on the latest tech, off the latest tech.
• Help when you need it most: Confidential counselling, legal support and financial guidance, for free, anytime, anywhere.
• Tech stack (for days): Angular, SvelteKit, TypeScript, Node.js, Python, AWS, Docker, GitHub Actions, and all things AI-assisted development. If you build it, they will come.
• Free parking: No more 5km fun runs to your desk (unless you want to).

Mr D, a division of takealot.com, is looking for highly talented Web Frontend Engineers to join our team. Senior (1 opening) | Intermediate (1 opening) | Remote Position, provided you are based in South Africa.

Think you've been challenged before? Think again!

• Scale: Show the millions of Mr D customers what you can do
• Learn: We work with the best of the best, and then some. Code alongside industry leaders and upskill in record time.
• Grow: Expand your career in the fast-growing Takealot Group: takealot.com and Mr D. We like to promote from within: Here's your chance.

This position reports to the Web Development Manager (20+ years of web development experience).

Your Role:

• Join our web development team responsible for maintaining and developing multiple production applications using modern Angular and SvelteKit
• Write performant, optimized code that scales with our growing user base
• Contribute to automated testing efforts to reduce regression bugs and improve coverage
• Participate in (and invite!) code reviews to maintain high code quality standards
• Collaborate with Project Managers, UX Designers, and QA teams on feature delivery
• Debug complex issues across the frontend/backend boundary
• Deploy features through our CI/CD pipeline (QA → Pre-Production → Production)
• Leverage AI tools (LLMs, GitHub Copilot, custom agents) to accelerate development and help shape our shift toward AI-assisted workflows
• Help establish development processes that stick - particularly around code review
• Provide accurate estimates and deliver on commitments

Skills we need:

Experience:

• Intermediate: 3-4 years of focused, continuous experience in JavaScript or similar languages
• Senior: 5+ years of focused, continuous experience in JavaScript or similar languages

Core Technical Skills:

• JavaScript fundamentals - Strong grasp of modern JavaScript (ES6+)
• TypeScript - Adding well-defined types; understanding that well-typed code helps everyone who works with it later
• Node.js - Backend experience (we use it in all our websites)
• CSS mastery - Understanding how CSS works, using defined selectors appropriately, and avoiding unnecessary classes
• DOM understanding - How events traverse, how the browser works
• API integration - Understanding CORS, debugging failed requests, and identifying whether issues are frontend or backend
• Testing philosophy - Understanding why to write tests, what to test, and which type of test to write
• Git proficiency - Making decisions that avoid difficult conflicts, understanding branching strategies like Gitflow
• Performance optimization - Writing optimized, performant code as a default practice
• Responsive design - Understanding and implementing responsive layouts
• AI collaboration - Ability to converse effectively with LLMs and leverage AI tools in development
• Estimation skills - Understanding the importance of good estimates and the ability to provide them

Nice to have experience:

• Experience with modern Angular or SvelteKit (or genuine interest in learning them for good reasons)
• Express.js or similar Node frameworks - Experience building backend APIs
• Containerization understanding - Basic Docker concepts, understanding multi-platform builds
• Web services - Understanding how a request travels, how load balancers and reverse proxies affect HTTP requests
• Knowledge of Playwright or Selenium for E2E testing
• Team-oriented - Proactively inviting peers to review your code
• Quality-focused - Keeping overall team output in mind (speed AND quality)
• Agile/Scrum familiarity
• gRPC / Protocol Buffers
• GitHub Actions knowledge
• AWS services experience (S3, ECR, CloudFront, etc.)
• Test-Driven Development (TDD) practice

Let's talk about life @ Mr D:

• The power is in your hands: We offer a market-related, Total Remuneration Package which allows full flexibility according to your needs. Go on, be the master of your own destiny.
• No doors: We aren't fans of stuffy offices or siloed work environments. See someone you like? High five, collab, and make something great.
• Remote working: Love water cooler chats and working from home? We offer the best of both worlds.
• Mentorship programme: We aren't kidding when we say the people with the best people win. Now's your chance to be one of the best by learning from the best.
• Naspers Tech Community & Online Learning: Share ideas and grow with global industry leaders who are all just a Slack message away. Love to learn? Upskill with free access to courses on MyAcademy, Udacity, Coursera, and more.
• Good times: Get to know the other extraordinary minds in the takealot group during regular social events and out-of-office activities (think hikes, think mini golf, think good times).
• Birthday leave: Cake Day all the way. Enjoy your day off - you deserve it.
• Right tools, right job: Mac or Windows, two monitors or one. Whatever your preference, you'll work on the latest tech, off the latest tech.
• Help when you need it most: Confidential counselling, legal support and financial guidance, for free, anytime, anywhere.
• Tech stack (for days): Angular, SvelteKit, TypeScript, Node.js, Python, AWS, Docker, GitHub Actions, and all things AI-assisted development. If you build it, they will come.
• Free parking: No more 5km fun runs to your desk (unless you want to).

Mr D, a division of the Takealot Group is looking for a Mid-level and Senior Software Engineer to shape the Future of South African Ecommerce 🚀

Are you ready to make a real impact in one of South Africa’s most dynamic tech environments?

If you’re passionate about building scalable, reliable, and efficient systems that directly impact millions of users across the country, this is your opportunity to level up your career.

Why Engineers Choose Mr D

🎯 High-Impact Work That Matters

Work on projects that directly shape how South Africans shop, eat, and live. Our engineers tell us they love the high-impact nature of their work, you’ll see your code making a real difference in people’s daily lives, not just sitting in a corporate void.

📈 Unlimited Growth Potential

We invest in our people. With plenty of resources dedicated to professional development and genuine room to grow, you’ll have the support you need to advance your career. Whether you want to dive deeper into technical excellence or explore leadership opportunities, we’ve got your back.

🔧 Modern Tech Stack & Technical Freedom

Love Python? You’re in good company. Work with cutting-edge technologies and enjoy the freedom to choose the right tools and solutions for each challenge. Our engineers appreciate the modern tech stack and the autonomy to innovate without being boxed into outdated systems.

⚡ Lean & Efficient Culture

Say goodbye to endless meetings and bureaucratic red tape. We maintain a lean work mentality that keeps you focused on what you do best - building great software. Quick deployments, fast rollbacks, and a results-driven environment where your contributions are valued and visible.

🤝 Collaborate with Exceptional People

Join cross-skilled teams filled with smart people who are passionate about their craft. Our engineers highlight the quality of collaboration and the supportive, politics free work culture built on honesty and integrity.

🏠 Flexible Work, Balanced Life

Enjoy remote working options, flexible hours, and hybrid arrangements that fit your lifestyle. With on-call that’s not 24/7 and perks like birthday leave, Takealot staff discounts, and free Mr D delivery, we make sure work enhances rather than dominates your life.

What You’ll Be Building

As a Senior Software Engineer at Mr D, you’ll architect and develop systems that handle millions of transactions and solve complex technical challenges at scale. You’ll work on everything that fuels the Mr D experience with the freedom to explore new technologies and interesting patterns.

You’ll be designing and maintaining secure, scalable APIs, developing distributed backend systems with stateless architectures, and working with event streaming technologies. From containerized microservices to cloud-native solutions, you’ll be at the forefront of modern software engineering.

What We’re Looking For

🎓 Technical Foundation

We need someone with a thorough understanding of computer science fundamentals, object-oriented concepts, data structures, and algorithms.
Your Bachelor’s Degree in Computer Science, Mathematics, Engineering, or related field (or equivalent experience) should be backed by 5+ years of hands-on Software Development experience.

💻 Core Technical Skills

• Python & *nix expertise - You’re comfortable in Unix/Linux environments and passionate about Python development
• Distributed Systems - Experience developing distributed backend systems and stateless architectures
• API Design - Proven ability to design and maintain secure and scalable APIs
• Data & Streaming - Hands-on experience with event streaming, relational & non-relational datastores
• Cloud & Containers - Experience with containerization and cloud service providers

⭐ Nice-to-Have Experience

• AWS Cloud technologies for scalable, cloud-native solutions
• Version Control with GIT for collaborative development
• Database Technologies: PostgreSQL, DynamoDB, Elastic, Redis
• Event Streaming: Kafka for real-time data processing
• Orchestration: Docker and Kubernetes for container management

🚀 The Mr D Mindset

Most importantly, we’re looking for someone with a passion for learning new skills and an appreciation for inventing and simplifying. You should love solving complex problems and have the drive to continuously improve both your craft and our systems.

Ready to Make Your Mark?

Join a company where leadership transparency flows from the CEO down, where your professional environment supports your growth, and where you’ll have plenty of interesting work to sink your teeth into.

Mr D isn’t just another tech job - it’s where senior developers come to do their best work, grow their careers, and build systems that matter.

Ready to take the next step in your engineering journey? Let’s talk. Mr D - Delivering more than just food. Delivering careers that matter.

Mr D is an Equal Opportunity Employer. Applicants from previously disadvantaged groups and people with disabilities will be given preference

Mr D, a division of the Takealot Group is looking for a Mid level and Senior Software Engineer to shape the Future of South African Ecommerce 🚀

Are you ready to make a real impact in one of South Africa’s most dynamic tech environments?

If you’re passionate about building scalable, reliable, and efficient systems that directly impact millions of users across the country, this is your opportunity to level up your career.

Why Engineers Choose Mr D

🎯 High-Impact Work That Matters

Work on projects that directly shape how South Africans shop, eat, and live. Our engineers tell us they love the high-impact nature of their work, you’ll see your code making a real difference in people’s daily lives, not just sitting in a corporate void.

📈 Unlimited Growth Potential

We invest in our people. With plenty of resources dedicated to professional development and genuine room to grow, you’ll have the support you need to advance your career. Whether you want to dive deeper into technical excellence or explore leadership opportunities, we’ve got your back.

🔧 Modern Tech Stack & Technical Freedom

Love Python? You’re in good company. Work with cutting-edge technologies and enjoy the freedom to choose the right tools and solutions for each challenge. Our engineers appreciate the modern tech stack and the autonomy to innovate without being boxed into outdated systems.

⚡ Lean & Efficient Culture

Say goodbye to endless meetings and bureaucratic red tape. We maintain a lean work mentality that keeps you focused on what you do best - building great software. Quick deployments, fast rollbacks, and a results-driven environment where your contributions are valued and visible.

🤝 Collaborate with Exceptional People

Join cross-skilled teams filled with smart people who are passionate about their craft. Our engineers highlight the quality of collaboration and the supportive, politics free work culture built on honesty and integrity.

🏠 Flexible Work, Balanced Life

Enjoy remote working options, flexible hours, and hybrid arrangements that fit your lifestyle. With on-call that’s not 24/7 and perks like birthday leave, Takealot staff discounts, and free Mr D delivery, we make sure work enhances rather than dominates your life.

What You’ll Be Building

As a Senior Software Engineer at Mr D, you’ll architect and develop systems that handle millions of transactions and solve complex technical challenges at scale. You’ll work on everything that fuels the Mr D experience with the freedom to explore new technologies and interesting patterns.

You’ll be designing and maintaining secure, scalable APIs, developing distributed backend systems with stateless architectures, and working with event streaming technologies. From containerized microservices to cloud-native solutions, you’ll be at the forefront of modern software engineering.

What We’re Looking For

🎓 Technical Foundation

We need someone with a thorough understanding of computer science fundamentals, object-oriented concepts, data structures, and algorithms.
Your Bachelor’s Degree in Computer Science, Mathematics, Engineering, or related field (or equivalent experience) should be backed by 5+ years of hands-on Software Development experience.

💻 Core Technical Skills

• Python & *nix expertise - You’re comfortable in Unix/Linux environments and passionate about Python development
• Distributed Systems - Experience developing distributed backend systems and stateless architectures
• API Design - Proven ability to design and maintain secure and scalable APIs
• Data & Streaming - Hands-on experience with event streaming, relational & non-relational datastores
• Cloud & Containers - Experience with containerization and cloud service providers

⭐ Nice-to-Have Experience

• AWS Cloud technologies for scalable, cloud-native solutions
• Version Control with GIT for collaborative development
• Database Technologies: PostgreSQL, DynamoDB, Elastic, Redis
• Event Streaming: Kafka for real-time data processing
• Orchestration: Docker and Kubernetes for container management

🚀 The Mr D Mindset

Most importantly, we’re looking for someone with a passion for learning new skills and an appreciation for inventing and simplifying. You should love solving complex problems and have the drive to continuously improve both your craft and our systems.

Ready to Make Your Mark?

Join a company where leadership transparency flows from the CEO down, where your professional environment supports your growth, and where you’ll have plenty of interesting work to sink your teeth into.

Mr D isn’t just another tech job - it’s where senior developers come to do their best work, grow their careers, and build systems that matter.

Ready to take the next step in your engineering journey? Let’s talk. Mr D - Delivering more than just food. Delivering careers that matter.

Mr D is an Equal Opportunity Employer. Applicants from previously disadvantaged groups and people with disabilities will be given preference

At 2U, we are all in on purpose. We are motivated by our mission – to make learning limitless– and connected by our shared passion to deliver world-class higher education at scale. As the parent company of edX, a leading online learning platform, 2U powers thousands of  higher education offerings – from free courses to full degrees. Together with our college, university, and corporate partners, we are helping accelerate careers and transform lives. 

What We’re Looking For:

2U is looking for a versatile and detail-oriented Web Production Specialist to join our Marketing team. In this role, you will work with various stakeholders across departments to deliver a world-class experience on our external web properties. You will serve as the primary "hands-on-keyboard" executor for digital properties, personally implementing front-end, CMS-level website changes while ensuring every user touchpoint is optimized for performance, accessibility, and brand consistency.

Responsibilities Include, But Are Not Limited To:

• Web Content Management & Front-End Execution
  • Front-End Implementation: Execute a large number of content requests and front-end changes across multiple web properties within the CMS, ensuring timely delivery and technical precision.
  • Site Maintenance: Manage the daily production workflow for 2U’s landing page portfolio, including building new pages, updating content, and swapping creative assets.
  • QA & Standards: Ensure strict adherence to program brand guidelines, web marketing guidelines, the highest level of User Experience (UX), and web accessibility (WCAG). You are the final line of defense against broken links, layout shifts, or responsive issues.
• Relationship Management & Collaboration
  • Stakeholder Partnership: Work with stakeholders to find high-quality web marketing solutions across departments, including Brand, Product, Tech, UX/UI, and Creative teams.
  • Project Management: Communicate with non-technical stakeholders to prioritize and deliver complex updates, site redesigns, and new program launches on time and to specification.
  • Creative Execution: Manage the development of new web creative concepts with internal teams, ensuring design variations are technically feasible before going live.
• Continuous Learning & Optimization
  • Technical Growth: Support Web Production team in technical explorations and research around current or potential new tools to improve efficiency.
  • Industry Trends: Keep up-to-date on new products, CMS capabilities, and best practices within digital marketing.
  • Collaborate with designers to ensure test variations are technically feasible and align with brand standards before they go live.

Things That Should Be In Your Background:

• Bachelor’s degree preferred
• Experience: 2+ years of experience in web production, content management, or digital marketing operations.
• CMS Expertise: Strong experience working with WordPress or similar Content Management Systems is required.
• Technical Skills: Strong working knowledge of HTML and CSS. You must be comfortable troubleshooting layout issues, inspecting code, and making manual front-end edits when necessary.
• Communication: Excellent interpersonal communication skills with the ability to manage a queue of tasks and communicate timelines clearly to non-technical stakeholders.

Other Attributes That Will Help You In This Role:

• Experience with Enterprise Headless CMS platforms (e.g., Contentful).
• Experience with A/B testing platforms (e.g., Optimizely, VWO).
• Basic image editing skills (Photoshop/Figma) for web asset optimization.
• Familiarity with Jira/Asana for project tracking.

Benefits & Culture

Our global employee base is a diverse collection of innovators, dreamers, and doers working together to transform lives through higher education. We believe that every employee can advance our shared purpose, and that life at 2U should be fun and meaningful. If you’re excited by the opportunity to provide millions of learners and counting with access to world-class higher education, then join us – and do work that makes a difference.

We offer comprehensive benefits (unique per country) and excellent work/life balance.
Full-time, ZA benefits include: 

• 2 complimentary Getsmarter short courses per year
• Subsidised medical aid with Discovery Health Medical Scheme
• 4% 2U contribution towards Discovery Life Pension Fund and Group Risk Benefit
• Employee Assistance Program (EAP)
• Generous leave policy including time off to volunteer for non-profit organization, study leave, sports leave and a company-wide festive season break

2U Diversity and Inclusion Statement

At 2U, we are committed to building and sustaining a culture of belonging, respect, and inclusion. We are proud of the steps we’ve taken to bring together an employee base that embodies diverse walks of life, ideas, genders, ages, races, cultures, sexual orientations, abilities and other unique qualities. We strive to offer a workplace where every employee feels empowered by what makes us different, as well as by how we are alike. 

2U is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodations, please reach out to us at: recruitingaccommodations@2u.com. 

About 2U

2U partners with the world's top universities and companies to develop and deliver education programs that accelerate careers and transform lives. Through partnerships with the world’s leading colleges, universities, and companies, 2U delivers thousands of online programs to millions of learners worldwide on edX, its global learning platform. From executive education and professional credentialing to master’s degree programs and free, open courses, 2U transforms how top institutions deliver workforce-aligned online education, enabling professionals to advance without pausing their careers. Learn more at 2U.com.

The above statements are intended to describe the general nature and level of work performed by individuals assigned to this position, and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

2U is an equal opportunity employer that does not discriminate against applicants or employees and ensures equal employment opportunity for all persons regardless of their race, creed, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, marital status, disability, citizenship, military or veterans’ status, or any other classifications protected by applicable federal, state or local laws. 2U’s equal opportunity policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, training, promotion, job benefits and pay.

Takealot Fulfilment Solutions (TFS), a division of Takealot Online (RF) (Pty) Ltd, is looking for a highly talented Automation Project Manager to join our team in Cape Town

Join Our Mission at Takealot Fulfilment Solutions | We Are TFS

Revolutionising e-commerce logistics in South Africa with cutting-edge technology and operational excellence. We deliver 30+ million orders annually, empowering businesses and driving economic growth.

Who We're Looking For:

Innovative, ambitious individuals ready to shape the future of e-commerce logistics. At TFS, "Uniquely You" meets "Powerfully Us", where your individuality strengthens our collective mission.

At TFS, your growth is our growth. You'll be joining a team powered by Takealot Group's core values. 

This position reports to the Head : Infrastructure and Automation

Purpose of the role: Responsible for the project management of automation and mechanisation projects within the Distribution Centres (DC’s) in the Takealot and TFS network, with reporting responsibility to the Head: Infrastructure and Automation

The function of the role is to evaluate technology, execute the planning, designing and implementation of new systems and automated infrastructure improvements in the DC’s from start to completion, inclusive of hand over to the operational team and

distant support thereof. The responsibility will also include TFS fulfilment facilities as well as TFS clients.

The role is required to, on an ongoing basis, evaluate existing processes and infrastructure to ensure that maximum efficiency is extracted through improvement projects. The role manages project expenditures against budget allocation for

specific projects, under the guidance of the Head: Strategy and

Infrastructure.

Key responsibilities: (What are you directly responsible to achieve within the scope of your role)

• Designing and implementing mechanisation infrastructure to either support the business growth or bring optimization to an existing process
• Procurement of equipment to support operations and processes
• Ability to draft request for proposal (RFP) documents
• Analyzing and implementing new automation within the distribution center operations, under the guidance of the Head: Strategy and Infrastructure
• Management and control of costs for specific projects
• Build viability study for new projects, that proves ROI based on elements that will be improved or affected by the project implementation
• Supplier engagement and management in accordance with contractually agreed terms
• Stakeholder engagement with Operational staff

Minimum Required Qualification:

• Bachelors Degree / B-Tech Engineering qualification – Mechatronic, Electrical or Mechanical
• Previous experience in a project space in Distribution Centres, production environment or warehousing on a large scale with complex operations
• 3-5 years Automation experience

Skills, knowledge & abilities:

• Excellent problem-solving skills
• Understanding of Distribution Centre purpose, function and operation at a detail level
• Responds quickly to changing situations and works well under pressure
• Logical thinker
• Strong attention to detail
• Good interpersonal skills - works well with others, able to motivate a complex team with diverse skills
• Focused, self-motivated and target driven; determined to succeed
• Self-starter able to initiate new projects
• Strong communication skills
• Strong technical knowledge of systems, electrical and mechanical components
• Excellent project management skills, both planning and document control
• Working knowledge of complex automation projects
• Working knowledge, and experience with, PLC implementation and programming
• Working knowledge of industrial communication protocols and networking
• SQL database management and querying experience
• Process mapping experience
• Project cost control and CAPEX budget planning

Be part of the extraordinary. Be part of TFS. 

Takealot Fulfilment Solutions (TFS) is an Equal Opportunity Employer. Applicants from previously disadvantaged groups and people with disabilities will be given preference.

Why Join TFS:

• Purpose-driven impact: Transform lives through logistics innovation
• Advanced technology: Work with cutting-edge systems in a fast-paced environment
• Career growth: Thrive in an agile space that champions continuous improvement
• Inclusive culture: Your unique perspective drives extraordinary results

At TFS, your growth is our growth. You'll be joining a team powered by Takealot Group's core values. 

More than just a job, we offer: 

A culture that celebrates individual uniqueness while championing the strength of togetherness. Be part of creating sustainable, scalable solutions that make a difference across South Africa's e-commerce landscape.

About us:

We believe the next generation of financial services will be powered by stablecoins.

Founded in 2021, our mission at BVNK is to accelerate global money movement.

We’re building stablecoin-native infrastructure so businesses can move value instantly across borders and networks. With global licenses and T1 bank partnerships, we facilitate billions in transactions for enterprise clients like Worldpay, Deel, LianLian Global, and Rapyd.

Our technology is transforming how businesses operate globally by eliminating payment delays, reducing costs, and unlocking trapped capital. 

We’re a diverse team spread across EMEA, North America, and APAC, with a shared belief that stablecoins are the new infrastructure layer for financial services, and that BVNK is at the forefront of this shift.

In 2025, we secured strategic investment from Visa, following our $50 million Series B with Haun Ventures, Coinbase Ventures, Scribble Ventures, DRW Venture Capital, Avenir, and Tiger Global. With the backing of these leading investors, we’re accelerating our growth – and we're looking for smart, ambitious people to help us build the future of financial services.

We're incredibly honored to have made Newsweek's list of The Top 100 Global Most Loved Workplaces three years running (most recently in 2025) and to have been recognised by LinkedIn as one of the Top 20 Startups in the UK in 2024.

About this role in the team:

The Merchant Technical Analyst will play a crucial role in supporting BVNK’s merchant base by handling escalated technical and integration queries. This role requires strong analytical skills, the ability to troubleshoot complex issues, and a deep understanding of the BVNK ecosystem, including payment flows, API integrations, and transaction monitoring. The successful candidate will work closely with internal teams such as Engineering, Trading, and Account Management to ensure smooth technical operations for merchants.This role bridges the gap between our customers and our Product/Engineering squads, acting as the "technical first line of defense" to resolve bugs faster, protect engineering bandwidth, and improve product quality through rigorous investigation and technical triaging.

Key Responsibilities:

Technical Support & Escalations:

• Investigate and analyze application/service logs to identify and resolve merchant issues.
• Handle elevated escalations, ensuring timely resolution of complex technical problems.
• Address tasks requiring elevated access, such as:
• Address whitelisting
• Transaction cancellations
• Manage urgent merchant account tech/integration queries, providing prompt resolutions.
• Conduct new merchant introduction calls to answer technical and integration-related questions alongside Dimitar.
• Provide support via Slack and Zendesk tickets, specifically those requiring advanced access and in-depth investigations.
• Log support requests and JIRA tickets for development team escalations and follow through on resolutions.

Advanced Triage & Debugging:

• Deep-dive into logs, investigate API responses, and use developer tools to identify root causes before escalating to Product Engineering.
• Move beyond standard support workflows to investigate the technical "root cause" of merchant issues.
• Reduce the "ping-pong" between teams by handling technical investigations independently.

Engineering Integration:

• Operationally embed with an Engineering Squad, including joining daily standups and participating in bug prioritization.
• Utilize technical terminology to streamline communication with engineering teams.
• Act as a buffer for Product Engineers, allowing them to stay focused on feature delivery with fewer context-switches.

E2E Manual Testing & Quality Assurance:

• Act as a quality gatekeeper by performing end-to-end manual testing of critical user flows.
• Validate paths from a customer perspective before features reach production.
• Report findings to improve product quality and reduce post-release issues.

Monitoring & Incident Handling:

• Monitor internal alerts and take necessary actions when anomalies arise.
• Investigate failed payments (e.g., transaction hash generated but failed on the blockchain) and escalate to Kevin if required.
• Resubmit transaction hashes for successful transactions that are not reflecting in the admin panel.
• Generate and maintain incident reports for tracking and resolution purposes.
• Provide regular visibility into product health and merchant pain points to help squads prioritize fixes effectively (Health Reporting).

Account & Fee Management:

• Amend merchant account details as required.
• Implement fee and spread changes, ensuring updates are made 
• Work closely with the Trading team to address merchant escalations within the Slack channel.

API & Integration Support:

• Assist merchants with basic API integration queries, ensuring smooth onboarding and troubleshooting common integration challenges.
• Handle "small fixes" or script adjustments independently where applicable.
• Leverage AI tools to automate repetitive technical tasks.

Required Skills & Experience:

• Technical Expertise: Understanding of API integrations, payment processing, and blockchain transactions.
• Comfort with (or a strong desire to learn) APIs, databases, and code-reading.
• Ability to use developer tools for investigation and debugging.
• Passionate about AI tools, and desire to use them in day to day job
• Analytical Thinking
• Ability to diagnose and troubleshoot technical issues efficiently.
• The "Detective" Mindset: A passion for finding where things break and explaining why they are breaking.
• Communication Skills: 
• Strong verbal and written communication skills to engage with both merchants and internal stakeholders.
• The ability to translate complex technical issues for merchants and merchant needs for engineers.
• Problem-Solving: Proactive approach to identifying and resolving technical challenges.
• Product & Domain Knowledge:
• Deep understanding of our merchant ecosystem and common pain points.
• Comprehensive knowledge of payment flows, transaction lifecycle, and merchant operations.
• Experience with Tools:
• Graylog, Jira, Zendesk, Slack, Skype
• Blockchain explorers and transaction monitoring tools
• Internal admin panels and support dashboards
• Developer tools for debugging and API investigation
• Previous Experience: 2+ years in a technical support, merchant operations, or fintech environment.
• Bonus: 
• Experience working with cryptocurrency transactions, payment processors, or fintech support teams.
• Experience with E2E testing or quality assurance processes.
• Familiarity with scripting or basic programming concepts.

What you can expect from us:

• Fair and competitive salary at every stage of your growth
• Meaningful ownership in the business through our employee option scheme
• Flexible working hours, with hybrid working at its heart
• A culture built on passionate, growth-minded people
• A flexible approach to holiday
• Opportunities to travel to our offices around the world
• An open and creative environment where you can help us define the future of BVNK, its culture, and its opportunity sets

At BVNK, we are focused on building a diverse and inclusive team. While you may not meet all of our requirements, we’d encourage you to apply if you meet the majority of our expectations. You may be a great fit for this role or another role in our team.

Takealot Group is looking for a Junior Product Manager to help improve its Fulfilment Experiences - a key part of what makes Takealot.com one of the most successful ecommerce platforms in South Africa. In this role, you will focus on tools that support the day-to-day operational teams within supply chain and logistics, helping to create the best fulfillment experiences for internal and external clients. 

You will work closely with engineering, supply chain & logistics operations, and client-focused teams to define requirements, test ideas, and deliver improvements that drive better fulfillment experiences and measurable business impact.  You bring analytical thinking, customer empathy, and a practical product mindset, helping the team identify opportunities, prioritise initiatives, and scale what works.

Think you’ve been challenged before? Think again!

• Scale: Over 4 million happy shoppers shop online on takealot.com and 2.7 million on Mr D. Show them what you can do.
• Learn: We work with the best of the best. Work alongside leaders and upskill in record time.
• Grow: Expand your career in the fast-growing Takealot Group: Takealot.com, Mr D, and Takealot Fulfilment Solutions

The position reports to the Fulfilment Product Lead.

Your responsibilities will include:

• Drive roadmap initiatives that power Fulfilment Experiences. This includes innovating and improving the back-end systems that enable seamless and scalable delivery execution, as well as client frontends.

• Translate business needs into actionable and measurable projects; partner with business owners to understand their challenges and priorities, to translate these into initiatives that improve the fulfilment experience.
• Foster a culture of continuous improvement by evolving product management practices to suit the fast-paced, dynamic nature of supply chain and logistics.
• Define and monitor key metrics (e.g., delivery turnaround time, fulfilment experience scores) to inform product decisions. Use data to create compelling business cases for prioritising initiatives.
• You will analyse and understand project scope and core objectives through requirements workshops with stakeholders to define business requirements
• Conduct workshops with stakeholders to elicit detailed functional requirements. Document these requirements (OKR & BRS) for engineering teams to create technical specifications.
• Work with technical leads and subject matter experts to align on the technical vision, balancing the operational trade-offs with usability, scalability, and performance.
• Coordinate cross-functional teams, including engineers, BI analysts, and UI designers, to deliver projects on time and within scope. Track project progress from concept to release, ensuring alignment with business goals.

• Evolve appropriate Product Management practices for a responsive, dynamic environment to foster cost-effective execution to commitments
• Collaborate with QA teams to review test plans and scripts, ensuring comprehensive coverage and high-quality product releases. Perform user acceptance testing to validate functionality.
• Project management by setting timelines, driving project schedules and leading cross-functional development teams from design through to release. This includes monitoring for slippage and/or updating timelines and adjusting for changing scopes of work or considering mitigation options.
• Understand your target “customer” - assess end-users to ensure products deliver a seamless, efficient, and transparent experience..
• Performing user acceptance testing.

Qualifications & Experience:

• Relevant Bachelor's Degree or Advanced Diploma (Information Systems / Computer Science / Engineering / Commerce) with 3 to 5 years of experience in product management, business analysis, or a related role, preferably driving large, company-wide initiatives through projects or responsibilities
• Experience in an agile/iterative project management and development environment is beneficial
• Experience working on customer-facing frontends, web, and apps
• Prior experience in logistics, on-demand delivery platforms, or e-commerce is preferred
• Prior experience in web-based frontend operational system development is preferred

 The skills we need:

• Client focus: An understanding of what it takes to satisfy a variety of clients with varying needs.
• Execution skills: Demonstrated ability to define and execute a detailed product roadmap, particularly in the ecommerce, logistics or supply chain space.
• Solution-oriented: Proactive, accountable, and motivated to solve complex problems in a fast-paced environment.
• Data-driven approach: Strong analytical skills with the ability to use data to inform decisions and measure success.
• Technical acumen: Familiarity with back-end systems, APIs, and technologies that support logistics execution, such as route optimization algorithms, real-time tracking, and trip allocation logic. Thorough knowledge of prevailing and emerging mobile and e-commerce trends and technologies.
• Stakeholder management: Exceptional organisational and communication skills to balance multiple priorities and align cross-functional teams.
• Attention to detail: A meticulous approach to product development and the required documentation to support the successful assessment and execution of a detailed product initiative.
• Customer advocate: A strong focus on improving the experience for both drivers, franchise hubs and customers.

Let’s talk about life @ Takealot Group

• The power is in your hands: We offer a market-related Total Remuneration Package that allows full flexibility according to your needs. Go on, be the master of your own destiny.
• No doors: We aren’t fans of stuffy offices or siloed work environments. See someone you like? High five, collab, and make something great.
• Remote working: Love water cooler chats and working from home? Takealot.com offers a remote (within South Africa) or hybrid working model for the best of both worlds.
• Mentorship programme: We aren’t kidding when we say the people with the best people win. Now’s your chance to be one of the best by learning from the best.
• Naspers Tech Community & Online Learning: Share ideas and grow with global industry leaders who are all just a Slack message away. Love to learn? Upskill with free access to courses on MyAcademy, Udacity, Coursera, and more.
• Good times: Get to know the other extraordinary minds at takealot.com during regular social events and out-of-office activities (think hikes, think mini-golf, think good times).
• Staff discount. Millions of products across 28 departments. What more could you ask for?
• Birthday leave: Cake Day all the way. Enjoy your day off - you deserve it. 
• Right tools, right job: Mac or Windows, two monitors or one. Whatever your preference, you’ll work on the latest tech of the latest tech.
• Help when you need it most: Confidential counselling, legal support and financial guidance, for free, anytime, anywhere.
• Free parking: No more 5km fun runs to your desk (unless you want to).

Like what you see?

If you meet the above, you are an Extraordinary Mind. Apply today!!

Takealot is an Equal Opportunity Employer. We encourage applicants from previously disadvantaged groups and people with disabilities to apply.

Takealot Group is looking for a Junior Product Manager to help improve its Fulfilment Experiences - a key part of what makes Takealot.com one of the most successful ecommerce platforms in South Africa. In this role, you will focus on tools that support the day-to-day operational teams within supply chain and logistics, helping to create the best fulfillment experiences for internal and external clients. 

You will work closely with engineering, supply chain & logistics operations, and client-focused teams to define requirements, test ideas, and deliver improvements that drive better fulfillment experiences and measurable business impact.  You bring analytical thinking, customer empathy, and a practical product mindset, helping the team identify opportunities, prioritise initiatives, and scale what works.

Think you’ve been challenged before? Think again!

• Scale: Over 4 million happy shoppers shop online on takealot.com and 2.7 million on Mr D. Show them what you can do.
• Learn: We work with the best of the best. Work alongside leaders and upskill in record time.
• Grow: Expand your career in the fast-growing Takealot Group: Takealot.com, Mr D, and Takealot Fulfilment Solutions

The position reports to the Fulfilment Product Lead.

Your responsibilities will include:

• Drive roadmap initiatives that power Fulfilment Experiences. This includes innovating and improving the back-end systems that enable seamless and scalable delivery execution, as well as client frontends.

• Translate business needs into actionable and measurable projects; partner with business owners to understand their challenges and priorities, to translate these into initiatives that improve the fulfilment experience.
• Foster a culture of continuous improvement by evolving product management practices to suit the fast-paced, dynamic nature of supply chain and logistics.
• Define and monitor key metrics (e.g., delivery turnaround time, fulfilment experience scores) to inform product decisions. Use data to create compelling business cases for prioritising initiatives.
• You will analyse and understand project scope and core objectives through requirements workshops with stakeholders to define business requirements
• Conduct workshops with stakeholders to elicit detailed functional requirements. Document these requirements (OKR & BRS) for engineering teams to create technical specifications.
• Work with technical leads and subject matter experts to align on the technical vision, balancing the operational trade-offs with usability, scalability, and performance.
• Coordinate cross-functional teams, including engineers, BI analysts, and UI designers, to deliver projects on time and within scope. Track project progress from concept to release, ensuring alignment with business goals.

• Evolve appropriate Product Management practices for a responsive, dynamic environment to foster cost-effective execution to commitments
• Collaborate with QA teams to review test plans and scripts, ensuring comprehensive coverage and high-quality product releases. Perform user acceptance testing to validate functionality.
• Project management by setting timelines, driving project schedules and leading cross-functional development teams from design through to release. This includes monitoring for slippage and/or updating timelines and adjusting for changing scopes of work or considering mitigation options.
• Understand your target “customer” - assess end-users to ensure products deliver a seamless, efficient, and transparent experience..
• Performing user acceptance testing.

Qualifications & Experience:

• Relevant Bachelor's Degree or Advanced Diploma (Information Systems / Computer Science / Engineering / Commerce) with 3 to 5 years of experience in product management, business analysis, or a related role, preferably driving large, company-wide initiatives through projects or responsibilities
• Experience in an agile/iterative project management and development environment is beneficial
• Experience working on customer-facing frontends, web, and apps
• Prior experience in logistics, on-demand delivery platforms, or e-commerce is preferred
• Prior experience in web-based frontend operational system development is preferred

 The skills we need:

• Client focus: An understanding of what it takes to satisfy a variety of clients with varying needs.
• Execution skills: Demonstrated ability to define and execute a detailed product roadmap, particularly in the ecommerce, logistics or supply chain space.
• Solution-oriented: Proactive, accountable, and motivated to solve complex problems in a fast-paced environment.
• Data-driven approach: Strong analytical skills with the ability to use data to inform decisions and measure success.
• Technical acumen: Familiarity with back-end systems, APIs, and technologies that support logistics execution, such as route optimization algorithms, real-time tracking, and trip allocation logic. Thorough knowledge of prevailing and emerging mobile and e-commerce trends and technologies.
• Stakeholder management: Exceptional organisational and communication skills to balance multiple priorities and align cross-functional teams.
• Attention to detail: A meticulous approach to product development and the required documentation to support the successful assessment and execution of a detailed product initiative.
• Customer advocate: A strong focus on improving the experience for both drivers, franchise hubs and customers.

Let’s talk about life @ Takealot Group

• The power is in your hands: We offer a market-related Total Remuneration Package that allows full flexibility according to your needs. Go on, be the master of your own destiny.
• No doors: We aren’t fans of stuffy offices or siloed work environments. See someone you like? High five, collab, and make something great.
• Remote working: Love water cooler chats and working from home? Takealot.com offers a remote (within South Africa) or hybrid working model for the best of both worlds.
• Mentorship programme: We aren’t kidding when we say the people with the best people win. Now’s your chance to be one of the best by learning from the best.
• Naspers Tech Community & Online Learning: Share ideas and grow with global industry leaders who are all just a Slack message away. Love to learn? Upskill with free access to courses on MyAcademy, Udacity, Coursera, and more.
• Good times: Get to know the other extraordinary minds at takealot.com during regular social events and out-of-office activities (think hikes, think mini-golf, think good times).
• Staff discount. Millions of products across 28 departments. What more could you ask for?
• Birthday leave: Cake Day all the way. Enjoy your day off - you deserve it. 
• Right tools, right job: Mac or Windows, two monitors or one. Whatever your preference, you’ll work on the latest tech of the latest tech.
• Help when you need it most: Confidential counselling, legal support and financial guidance, for free, anytime, anywhere.
• Free parking: No more 5km fun runs to your desk (unless you want to).

Like what you see?

If you meet the above, you are an Extraordinary Mind. Apply today!!

Takealot is an Equal Opportunity Employer. We encourage applicants from previously disadvantaged groups and people with disabilities to apply.

Takealot Group is looking for a Junior Product Manager to help improve its Fulfilment Experiences - a key part of what makes Takealot.com one of the most successful ecommerce platforms in South Africa. In this role, you will focus on tools that support the day-to-day operational teams within supply chain and logistics, helping to create the best fulfillment experiences for internal and external clients. 

You will work closely with engineering, supply chain & logistics operations, and client-focused teams to define requirements, test ideas, and deliver improvements that drive better fulfillment experiences and measurable business impact.  You bring analytical thinking, customer empathy, and a practical product mindset, helping the team identify opportunities, prioritise initiatives, and scale what works.

Think you’ve been challenged before? Think again!

• Scale: Over 4 million happy shoppers shop online on takealot.com and 2.7 million on Mr D. Show them what you can do.
• Learn: We work with the best of the best. Work alongside leaders and upskill in record time.
• Grow: Expand your career in the fast-growing Takealot Group: Takealot.com, Mr D, and Takealot Fulfilment Solutions

The position reports to the Fulfilment Product Lead.

Your responsibilities will include:

• Drive roadmap initiatives that power Fulfilment Experiences. This includes innovating and improving the back-end systems that enable seamless and scalable delivery execution, as well as client frontends.

• Translate business needs into actionable and measurable projects; partner with business owners to understand their challenges and priorities, to translate these into initiatives that improve the fulfilment experience.
• Foster a culture of continuous improvement by evolving product management practices to suit the fast-paced, dynamic nature of supply chain and logistics.
• Define and monitor key metrics (e.g., delivery turnaround time, fulfilment experience scores) to inform product decisions. Use data to create compelling business cases for prioritising initiatives.
• You will analyse and understand project scope and core objectives through requirements workshops with stakeholders to define business requirements
• Conduct workshops with stakeholders to elicit detailed functional requirements. Document these requirements (OKR & BRS) for engineering teams to create technical specifications.
• Work with technical leads and subject matter experts to align on the technical vision, balancing the operational trade-offs with usability, scalability, and performance.
• Coordinate cross-functional teams, including engineers, BI analysts, and UI designers, to deliver projects on time and within scope. Track project progress from concept to release, ensuring alignment with business goals.

• Evolve appropriate Product Management practices for a responsive, dynamic environment to foster cost-effective execution to commitments
• Collaborate with QA teams to review test plans and scripts, ensuring comprehensive coverage and high-quality product releases. Perform user acceptance testing to validate functionality.
• Project management by setting timelines, driving project schedules and leading cross-functional development teams from design through to release. This includes monitoring for slippage and/or updating timelines and adjusting for changing scopes of work or considering mitigation options.
• Understand your target “customer” - assess end-users to ensure products deliver a seamless, efficient, and transparent experience..
• Performing user acceptance testing.

Qualifications & Experience:

• Relevant Bachelor's Degree or Advanced Diploma (Information Systems / Computer Science / Engineering / Commerce) with at least 5 years of experience in product management, business analysis, or a related role, preferably driving large, company-wide initiatives through projects or responsibilities
• Experience in an agile/iterative project management and development environment is beneficial
• Experience working on customer-facing frontends, web, and apps
• Prior experience in logistics, on-demand delivery platforms, or e-commerce is preferred
• Prior experience in web-based frontend operational system development is preferred

 The skills we need:

• Client focus: An understanding of what it takes to satisfy a variety of clients with varying needs.
• Execution skills: Demonstrated ability to define and execute a detailed product roadmap, particularly in the ecommerce, logistics or supply chain space.
• Solution-oriented: Proactive, accountable, and motivated to solve complex problems in a fast-paced environment.
• Data-driven approach: Strong analytical skills with the ability to use data to inform decisions and measure success.
• Technical acumen: Familiarity with back-end systems, APIs, and technologies that support logistics execution, such as route optimization algorithms, real-time tracking, and trip allocation logic. Thorough knowledge of prevailing and emerging mobile and e-commerce trends and technologies.
• Stakeholder management: Exceptional organisational and communication skills to balance multiple priorities and align cross-functional teams.
• Attention to detail: A meticulous approach to product development and the required documentation to support the successful assessment and execution of a detailed product initiative.
• Customer advocate: A strong focus on improving the experience for both drivers, franchise hubs and customers.

Let’s talk about life @ Takealot Group

• The power is in your hands: We offer a market-related Total Remuneration Package that allows full flexibility according to your needs. Go on, be the master of your own destiny.
• No doors: We aren’t fans of stuffy offices or siloed work environments. See someone you like? High five, collab, and make something great.
• Remote working: Love water cooler chats and working from home? Takealot.com offers a remote (within South Africa) or hybrid working model for the best of both worlds.
• Mentorship programme: We aren’t kidding when we say the people with the best people win. Now’s your chance to be one of the best by learning from the best.
• Naspers Tech Community & Online Learning: Share ideas and grow with global industry leaders who are all just a Slack message away. Love to learn? Upskill with free access to courses on MyAcademy, Udacity, Coursera, and more.
• Good times: Get to know the other extraordinary minds at takealot.com during regular social events and out-of-office activities (think hikes, think mini-golf, think good times).
• Staff discount. Millions of products across 28 departments. What more could you ask for?
• Birthday leave: Cake Day all the way. Enjoy your day off - you deserve it. 
• Right tools, right job: Mac or Windows, two monitors or one. Whatever your preference, you’ll work on the latest tech of the latest tech.
• Help when you need it most: Confidential counselling, legal support and financial guidance, for free, anytime, anywhere.
• Free parking: No more 5km fun runs to your desk (unless you want to).

Like what you see?

If you meet the above, you are an Extraordinary Mind. Apply today!!

Takealot is an Equal Opportunity Employer. We encourage applicants from previously disadvantaged groups and people with disabilities to apply.

Takealot Group is looking for a Product Manager to help improve its Fulfilment Experiences - a key part of what makes Takealot.com one of the most successful ecommerce platforms in South Africa. In this role, you will focus on tools that support the day-to-day operational teams within supply chain and logistics, helping to create the best fulfillment experiences for internal and external clients. 

You will work closely with engineering, supply chain & logistics operations, and client-focused teams to define requirements, test ideas, and deliver improvements that drive better fulfillment experiences and measurable business impact. You bring analytical thinking, customer empathy, and a practical product mindset, helping the team identify opportunities, prioritise initiatives, and scale what works.

Think you’ve been challenged before? Think again!

• Scale: Over 4 million happy shoppers shop online on takealot.com and 2.7 million on Mr D. Show them what you can do.
• Learn: We work with the best of the best. Work alongside leaders and upskill in record time.
• Grow: Expand your career in the fast-growing Takealot Group: Takealot.com, Mr D, and Takealot Fulfilment Solutions

The position reports to the Fulfilment Product Lead.

Your responsibilities will include:

• Define and drive the roadmap that powers Fulfilment Experiences. This includes innovating and improving the back-end systems that enable seamless and scalable delivery execution, as well as client frontends.

• Translate business needs into actionable and measurable projects; partner with business owners to understand their challenges and priorities, to translate these into initiatives that improve the fulfilment experience.
• Foster a culture of continuous improvement by evolving product management practices to suit the fast-paced, dynamic nature of supply chain and logistics.
• Define and monitor key metrics (e.g., delivery turnaround time, fulfilment experiences scores) to inform product decisions. Use data to create compelling business cases for prioritising initiatives.
• You will analyse and understand project scope and core objectives through requirements workshops with stakeholders to define business requirements
• Conduct workshops with stakeholders to elicit detailed functional requirements. Document these requirements (OKR & BRS) for engineering teams to create technical specifications.
• Work with technical leads and subject matter experts to align on the technical vision, balancing the operational trade-offs with usability, scalability, and performance.
• Coordinate cross-functional teams, including engineers, BI analysts, and UI designers, to deliver projects on time and within scope. Track project progress from concept to release, ensuring alignment with business goals.

• Evolve appropriate Product Management practices for a responsive, dynamic environment to foster cost-effective execution of commitments
• Collaborate with QA teams to review test plans and scripts, ensuring comprehensive coverage and high-quality product releases. Perform user acceptance testing to validate functionality.
• Project management by setting timelines, driving project schedules, and leading cross-functional development teams from design through to release. This includes monitoring for slippage and/or updating timelines and adjusting for changing scopes of work or considering mitigation options.
• Understand your target “customer” - assess end-users to ensure products deliver a seamless, efficient, and transparent experience.
• Performing user acceptance testing.

Qualifications & Experience:

• Relevant Bachelor's Degree or Advanced Diploma (Information Systems / Computer Science / Engineering/Commerce) with at least 5 years of experience in product management, business analysis, or a related role, preferably driving large, company-wide initiatives through projects or responsibilities
• Experience in an agile/iterative project management and development environment is beneficial
• Experience working on customer-facing frontends, web, and apps
• Prior experience in logistics, on-demand delivery platforms, or e-commerce is preferred
• Prior experience in web-based frontend operational system development

 The skills we need:

• Client focus: An understanding of what it takes to satisfy a variety of clients with varying needs.
• Execution skills: Demonstrated ability to define and execute a detailed product roadmap, particularly in the ecommerce, logistics, or supply-chain space.
• Solution-oriented: Proactive, accountable, and motivated to solve complex problems in a fast-paced environment.
• Data-driven approach: Strong analytical skills with the ability to use data to inform decisions and measure success.
• Technical acumen: Familiarity with back-end systems, APIs, and technologies that support logistics execution, such as route optimization algorithms, real-time tracking, and trip allocation logic. Thorough knowledge of prevailing and emerging mobile and e-commerce trends and technologies.
• Stakeholder management: Exceptional organizational and communication skills to balance multiple priorities and align cross-functional teams.
• Attention to detail: A meticulous approach to product development and the required documentation to support the successful assessment and execution of a detailed product initiative.
• Customer advocate: A strong focus on improving the experience for both drivers, franchise hubs, and customers.

Let’s talk about life @ Takealot Group

• The power is in your hands: We offer a market-related Total Remuneration Package that allows full flexibility according to your needs. Go on, be the master of your own destiny.
• No doors: We aren’t fans of stuffy offices or siloed work environments. See someone you like? High five, collab, and make something great.
• Remote working: Love water cooler chats and working from home? Takealot.com offers a remote (within South Africa) or hybrid working model for the best of both worlds.
• Mentorship programme: We aren’t kidding when we say the people with the best people win. Now’s your chance to be one of the best by learning from the best.
• Naspers Tech Community & Online Learning: Share ideas and grow with global industry leaders who are all just a Slack message away. Love to learn? Upskill with free access to courses on MyAcademy, Udacity, Coursera, and more.
• Good times: Get to know the other extraordinary minds at takealot.com during regular social events and out-of-office activities (think hikes, think mini-golf, think good times).
• Staff discount. Millions of products across 28 departments. What more could you ask for?
• Birthday leave: Cake Day all the way. Enjoy your day off - you deserve it. 
• Right tools, right job: Mac or Windows, two monitors or one. Whatever your preference, you’ll work on the latest tech of the latest tech.
• Help when you need it most: Confidential counselling, legal support and financial guidance, for free, anytime, anywhere.
• Free parking: No more 5km fun runs to your desk (unless you want to).

Like what you see?

If you meet the above, you are an Extraordinary Mind. Apply today!!

Takealot is an Equal Opportunity Employer. We encourage applicants from previously disadvantaged groups and people with disabilities to apply.

At 2U, we are all in on purpose. We are motivated by our mission – to eliminate the back row in education – and connected by our shared passion to deliver world-class digital education at scale. As the parent company of edX, the world’s leading online learning platform, 2U powers more than 4,000 online higher education offerings – from free courses to full degrees. Together with more than 230 colleges, universities, and corporate partners, we are helping to unlock human potential.

What We’re Looking For:

We are seeking a highly skilled and experienced Data Engineer III to serve as a key individual contributor responsible for architecting, implementing, and maintaining robust Data Technology Systems across the entire Modern Data Stack (Data Integration, Storage, Transformation, and Governance). This role demands deep technical proficiency and architectural foresight, requiring the candidate to be hands-on, capable of diving deep into any part of the stack, and executing complex technical work efficiently. 

As a senior member of the team, you will spearhead technical and infrastructure innovation, mature our code base and development processes, and provide essential technical guidance and mentorship to Junior and Intermediate Data Engineers. You will collaborate closely with cross-functional teams, including Analytics Engineers and Product Managers, to ensure the delivery of optimized data pipelines and reliable, high-impact data products.

Responsibilities Include, But Are Not Limited To:

• Technical
• Design and build robust, scalable, and high-performance ETL/ELT data pipelines
• Develop and implement solutions using advanced programming languages (e.g., Python, SQL, DBT)
• Optimize and performance-tune complex data workflows and queries to handle massive data volumes and ensure minimal latency
• Assist with the design and implementation of data models for Data Warehouses (Snowflake etc.)
• Implement data quality frameworks (validation, monitoring, and testing) to ensure data accuracy, consistency, and completeness
• Establish comprehensive error logging and alerting systems for pipeline health and failure remediation
• Apply DevOps practices to data infrastructure, often involving Infrastructure as Code (e.g., Terraform)
• Management 
• Effectively leverage knowledge, expertise and experience to lead and deliver projects
• Effectively support and mentor data engineers
• Business
• Stakeholder management throughout all business departments
• Collaborate with other engineers and analysts to execute projects
• Personal 
• Perform research and constantly stays on top of the industry’s trends
• Engage and proactively seek opportunities for improvement through ongoing learning

Things That Should Be In Your Background:

• 5+ years experience in the Data industry
  • 4+ years experience in a Data Engineering role
• Expert in SQL to then implement where needed in Data Warehousing systems and Data Pipelines
• PostgreSQL / MySQL / Python / R / Redshift / Snowflake experience
• Experience in database design and database management
• A sound understanding of data management principles, including data quality assurance and data governance
• Experience in source code and version control systems
• Experience with infrastructure automation (Terraform) 
• Familiarity working with containerized services (Docker and Kubernetes)
• Experience in the shipment of data using various methods, such as ETL/ELT, within tools such as Airflow (MWAA), Argo, dbt
• Experience using services within the AWS ecosystem (e.g, RDS, EC2, Redshift, EKS)
• Understanding or knowledge of Linux commands (bash scripting)
• Manages multiple projects, resolves challenges swiftly, delivers adaptable approaches, and values diverse opinions.
• Takes ownership, anticipates new problems, tests solutions, and mentors on effective problem-solving techniques.
• Sets quarterly goals aligned with team objectives, tracks progress in Workday, and communicates barriers to the manager. Takes personal responsibility for quality and timeliness of work, correcting mistakes and learning from them. 
• Demonstrates expert understanding, introduces new tools/methodologies, and provides team training to enhance productivity.
• Tailors messages for audience understanding, engages respectfully in team meetings, synthesizes thoughts effectively, presents confidently, and actively listens to stakeholders.
• Consistently builds and maintains key stakeholder relationships, perceived as a trusted partner, offers sound guidance, and navigates challenging relationships effectively.

Other Attributes That Will Help You In This Role:

• A degree in Computer Science/Information Systems/Engineering preferred

Benefits & Culture

Our global employee base is a diverse collection of innovators, dreamers, and doers working together to transform lives through higher education. We believe that every employee can advance our shared purpose, and that life at 2U should be fun and meaningful. If you’re excited by the opportunity to provide over 40 million learners and counting with access to world-class online higher education, then join us – and do work that makes a difference. #NoBackRow

We offer comprehensive benefits (unique per country) and excellent work/life balance.
Full-time, ZA benefits include: 

• 2 complimentary Getsmarter short courses per year
• Subsidised medical aid with Discovery Health Medical Scheme
• 4% 2U contribution towards Discovery Life Pension Fund and Group Risk Benefit
• Employee Assistance Program (EAP)
• Generous leave policy including time off to volunteer for non-profit organization, study leave, sports leave and a company-wide festive season break

2U Diversity and Inclusion Statement

At 2U, we are committed to building and sustaining a culture of belonging, respect, and inclusion. We are proud of the steps we’ve taken to bring together an employee base that embodies diverse walks of life, ideas, genders, ages, races, cultures, sexual orientations, abilities and other unique qualities. We strive to offer a workplace where every employee feels empowered by what makes us different, as well as by how we are alike. 

2U is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodations, please reach out to us at: recruitingaccommodations@2u.com. 

About 2U

For more than a decade, 2U has been the digital transformation partner of choice to great non-profit colleges and universities delivering high-quality online education at scale. As the parent company of edX, a leading global online learning platform, 2U provides over 45 million learners with access to world-class education in partnership with more than 230 colleges, universities, and corporations. Our people and technology are powering more than 4,000 digital education offerings — from free courses to full degrees — and helping unlock human potential. To learn more: visit 2U.com.

About edX

edX is the education movement for restless learners and a leading global online learning platform from 2U. Together with the majority of the world’s top-ranked universities and industry-leading companies, we bring our community of over 45 million learners world-class education to support them at every stage of their lives and careers, from free courses to full degrees. And we're not stopping there — we're relentlessly pursuing our vision of a world where every learner can access education to unlock their potential, without the barriers of cost or location. Learn more at edX.org.

Learn more at https://2u.com/careers/
#NoBackRow

The above statements are intended to describe the general nature and level of work performed by individuals assigned to this position, and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

2U is an equal opportunity employer that does not discriminate against applicants or employees and ensures equal employment opportunity for all persons regardless of their race, creed, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, marital status, disability, citizenship, military or veterans’ status, or any other classifications protected by applicable federal, state or local laws. 2U’s equal opportunity policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, training, promotion, job benefits and pay. 

2U is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups who may contribute to Employment Equity within the workplace and the further diversification of ideas. In this regard, the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates. We are required by law to verify your ability to work lawfully in South Africa. 2U requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national, along with an updated curriculum vitae.

Job summary

The Trust Operations Analyst will help advance the security operations of DigiCert by identifying potential risks, and threats by performing real-time log analysis. The Trust Operations Analyst will make use of analyses and understanding of exploits and vulnerabilities to maintain and improve DigiCert’s security posture and hygiene. This position will work on security incidents as they arise with the team.

What you will do

• Provide analysis of security threats and problems.
• Management and evaluation of security alerts and detections
• Work through tickets and resolve tickets per defined SLAs
• Participate in Security Incident Response and analysis of incidents
• Assist in the configuration, management, and maintenance of various security related software and systems
• Be able to effectively work within a team, and self-sufficient/self-motivated when assigned solo work
• Willingness to stay current on emerging threats, vulnerabilities, audit framework updates, etc to help protect DigiCert’s systems
• Willingness to evaluate new tools to improve efficiencies in operational processes
• Actively participate in ongoing training and knowledge transfer with team members
• Provide metrics and statistics to management
• Critically assess current practices and provide feedback to management on improvement opportunities
• Understand policies and standards and be capable of conveying those requirements to end users
• Set clear expectations and provide timely follow-up as appropriate
• Provide audit support for Compliance
• Other duties and responsibilities as assigned
• Willing to work incident response as necessary and work with other groups when this occurs

What you will have

• 3+ years of experience in Information Technology or related technical discipline
• Good experience in Network Traffic
• Advanced level of knowledge of Information Security design concepts and principles
• Must have strong written and verbal communication skills
• Customer Service background and good interpersonal and organizational skills
• Ability to perform in depth log analysis
• Ability to work incidents, experience responding to security incidents in the past
• Ability to look at logs and understand the systems that could be affected
• Willingness and ability to obtain CISSP certification if not already completed

Preferred Qualifications

• Master’s degree in a technical discipline
• 2+ years of experience in Information Security
• 2+ years of experience with SIEM technologies (preferably Splunk)
• Experience with cloud-based identity providers, SSO, SAML, etc
• Experience with zScaler products
• Experience with Web Application Firewall and DDoS protection
• Experience with web application security technologies
• Experience with vulnerability management software (preferably Tenable)
• Experience with endpoint detection and response software (CrowdStrike preferred)
• Experience with scripting languages (Python, Go, PHP, Powershell, Bash, etc)
• Experience with Help Desk
• Knowledge of penetration testing practices and principles
• Certified Information Security Professional (CISSP)

Benefits

• Provident Fund
• Medical Aid + Gap Cover
• Employee Assistance Program
• Gym Reimbursement
• Life Insurance
• Disability Insurance

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Job summary

As IT Project Coordinator you will play a key role in supporting the delivery of Professional Services projects across the AMS & EMEA territories. 

You will assist the Senior Project Manager in ensuring projects are executed efficiently, on schedule, and to a high standard of quality.

What you will do

• Ability to assist in coordinating multiple concurrent IT service delivery projects across regions
• Support the Senior Project Manager in planning, organizing, and tracking project delivery activities.
• Assist with scheduling, meeting coordination, and documentation of project actions, decisions, and risks.
• Maintain and update project plans, risk logs, and status reports under guidance.
• Track and report on project milestones, timelines, and deliverables.
• Support the management of project budgets, timesheets, and invoicing processes.
• Help ensure adherence to project governance standards and quality requirements.
• Liaise with internal teams, vendors, and customers to gather updates and support smooth communication.
• Assist in resource planning and coordination with cross-functional teams.
• Participate in post-project reviews and contribute to identifying areas for process improvement.
• Provide administrative and operational support to the Professional Services team as needed.