Data Analyst - Cape Town

We’re looking for a Data Analyst to join our team here at ClearScore in Cape Town. You will join the team in delivering insight, analysis and recommendations which allow ClearScore to rapidly scale and deliver a seamless experience for our users. Analysts play a key role within ClearScore, driving strategy and key decision-making, which ultimately benefits our users, partners, and other teams within the business. 

ClearScore has an amazing analytical community which includes Data Analysts, Scientists and Engineers. The community works collaboratively to ensure a landscape in which team members can develop their full potential and deliver maximum business impact.

ClearScore is both a free credit score and report service and the UK’s leading consumer credit marketplace. In this role, you will play a key role in global analytics and insight generation across key marketing and registration initiatives - owning performance measurement, driving experimentation and strategy to unlock user-scale and revenue growth.

For more information on our tech stack check out our 2026 Tech Radar , how we work is summarised in our Engineering Principles and we have many other Tech Blogs on Medium.

What you will be doing:

• Partner with Marketing, Product and Commercial teams to generate insights that shape our marketing strategy and decision-making.
• Design and analyse experiments to improve user experience, volume and maximise user value generation
• Conduct deep-dive strategic analyses to identify growth opportunities across the marketing funnel.
• Presenting your analysis or recommendations to stakeholders at various levels across the business

Skills we'd love you to have

• You must possess SQL and Excel skills. Knowledge of dbt, python, and analytical tools such as Amplitude is a plus
• Experience using Domo or other data visualisation tools such as Tableau
• Strong critical thinking skills; being able to evaluate challenging and nuanced data to draw conclusions, build opinions and recommendations
• Strong quantitative and numerical skills
• Ability to plan and prioritise your own workload with a global analytics team
• You have a desire to learn and enjoy working collaboratively, with a desire to contribute to our culture.
• You do not need to fit into a stereotype: we are really committed to closing our gender gap and are actively trying to create an environment where you as an individual can thrive.

ClearScore is on a mission to make the world of personal finance clearer, calmer, and easier to understand. It starts with the free credit score and report but we're about to do so much more.

We want to take the complex financial decisions that people make in their lives and make them easier. We hold one of the biggest FinTech user bases in the world of over 22 million users but run ourselves like little start-ups. You're encouraged to challenge the status quo and fight for the better.

Since our launch in July 2015 in the UK we have expanded our product into South Africa in 2017, and Australia in 2020 and Canada in 2022. Our company culture is a fundamental part of all we have achieved. We believe in hiring smart, driven, passionate and diverse people who are keen on having a real impact in our organization.

We trust you to manage your own time, so we offer flexible work and no fixed desk hours. We don't micromanage and believe in measuring outcomes rather than effort. We have an inclusive culture where all, regardless of seniority, are encouraged to contribute with their ideas, look after their wellbeing and actively seek opportunities for career growth.

We also have a super-fast and friendly interview process, which is more like having a friendly discussion than being put under a microscope or pressure. We want to know the real you and if you'd be a great fit for us. 

Benefits:

• Holidays – 20 paid holidays (plus public holidays) and a “duvet day” on your birthday
• Pension Fund contribution over and above salary
• Private Medical Insurance
• Eye Tests
• Medial Aid Benefit - over and above salary
• Continued investment into learning and development 
• Flexible work hours and the ability to work from home
• Flexible, generous, and personalised maternity and paternity plans
• Monthly team events and office days out that we get to choose, and company events at the end of each quarter and retro
• Employee Assistance Program
• ClearScore Support Hub
• Perkbox

Equal Opportunities

ClearScore is committed to providing equal employment opportunities to all qualified individuals. As an equal opportunity employer, we are able to make reasonable adjustments to accommodate individuals with disabilities during the recruitment and selection process. If you require accommodation, please inform us in advance, and we will work with you to meet your needs.

• Levels 1-5: Minimum 2 days per week in-office
• Level 6 and above: Minimum 3 days per week in-office

• Flexibility to manage your work and life
• Dedicated in-office days for team building and collaborative projects
• Office facilities (with plants!) designed for productive interactions
• Clear expectations and support for maintaining our hybrid schedule

At 2U, we are all in on purpose. We are motivated by our mission – to eliminate the back row in education – and connected by our shared passion to deliver world-class digital education at scale. As the parent company of edX, the world’s leading online learning platform, 2U powers more than 4,000 online higher education offerings – from free courses to full degrees. Together with more than 230 colleges, universities, and corporate partners, we are helping to unlock human potential.

What We’re Looking For:

We are seeking a highly skilled and experienced Data Engineer III to serve as a key individual contributor responsible for architecting, implementing, and maintaining robust Data Technology Systems across the entire Modern Data Stack (Data Integration, Storage, Transformation, and Governance). This role demands deep technical proficiency and architectural foresight, requiring the candidate to be hands-on, capable of diving deep into any part of the stack, and executing complex technical work efficiently. 

As a senior member of the team, you will spearhead technical and infrastructure innovation, mature our code base and development processes, and provide essential technical guidance and mentorship to Junior and Intermediate Data Engineers. You will collaborate closely with cross-functional teams, including Analytics Engineers and Product Managers, to ensure the delivery of optimized data pipelines and reliable, high-impact data products.

Responsibilities Include, But Are Not Limited To:

• Technical
• Design and build robust, scalable, and high-performance ETL/ELT data pipelines
• Develop and implement solutions using advanced programming languages (e.g., Python, SQL, DBT)
• Optimize and performance-tune complex data workflows and queries to handle massive data volumes and ensure minimal latency
• Assist with the design and implementation of data models for Data Warehouses (Snowflake etc.)
• Implement data quality frameworks (validation, monitoring, and testing) to ensure data accuracy, consistency, and completeness
• Establish comprehensive error logging and alerting systems for pipeline health and failure remediation
• Apply DevOps practices to data infrastructure, often involving Infrastructure as Code (e.g., Terraform)
• Management 
• Effectively leverage knowledge, expertise and experience to lead and deliver projects
• Effectively support and mentor data engineers
• Business
• Stakeholder management throughout all business departments
• Collaborate with other engineers and analysts to execute projects
• Personal 
• Perform research and constantly stays on top of the industry’s trends
• Engage and proactively seek opportunities for improvement through ongoing learning

Things That Should Be In Your Background:

• 5+ years experience in the Data industry
  • 4+ years experience in a Data Engineering role
• Expert in SQL to then implement where needed in Data Warehousing systems and Data Pipelines
• PostgreSQL / MySQL / Python / R / Redshift / Snowflake experience
• Experience in database design and database management
• A sound understanding of data management principles, including data quality assurance and data governance
• Experience in source code and version control systems
• Experience with infrastructure automation (Terraform) 
• Familiarity working with containerized services (Docker and Kubernetes)
• Experience in the shipment of data using various methods, such as ETL/ELT, within tools such as Airflow (MWAA), Argo, dbt
• Experience using services within the AWS ecosystem (e.g, RDS, EC2, Redshift, EKS)
• Understanding or knowledge of Linux commands (bash scripting)
• Manages multiple projects, resolves challenges swiftly, delivers adaptable approaches, and values diverse opinions.
• Takes ownership, anticipates new problems, tests solutions, and mentors on effective problem-solving techniques.
• Sets quarterly goals aligned with team objectives, tracks progress in Workday, and communicates barriers to the manager. Takes personal responsibility for quality and timeliness of work, correcting mistakes and learning from them. 
• Demonstrates expert understanding, introduces new tools/methodologies, and provides team training to enhance productivity.
• Tailors messages for audience understanding, engages respectfully in team meetings, synthesizes thoughts effectively, presents confidently, and actively listens to stakeholders.
• Consistently builds and maintains key stakeholder relationships, perceived as a trusted partner, offers sound guidance, and navigates challenging relationships effectively.

Other Attributes That Will Help You In This Role:

• A degree in Computer Science/Information Systems/Engineering preferred

Benefits & Culture

Our global employee base is a diverse collection of innovators, dreamers, and doers working together to transform lives through higher education. We believe that every employee can advance our shared purpose, and that life at 2U should be fun and meaningful. If you’re excited by the opportunity to provide over 40 million learners and counting with access to world-class online higher education, then join us – and do work that makes a difference. #NoBackRow

We offer comprehensive benefits (unique per country) and excellent work/life balance.
Full-time, ZA benefits include: 

• 2 complimentary Getsmarter short courses per year
• Subsidised medical aid with Discovery Health Medical Scheme
• 4% 2U contribution towards Discovery Life Pension Fund and Group Risk Benefit
• Employee Assistance Program (EAP)
• Generous leave policy including time off to volunteer for non-profit organization, study leave, sports leave and a company-wide festive season break

2U Diversity and Inclusion Statement

At 2U, we are committed to building and sustaining a culture of belonging, respect, and inclusion. We are proud of the steps we’ve taken to bring together an employee base that embodies diverse walks of life, ideas, genders, ages, races, cultures, sexual orientations, abilities and other unique qualities. We strive to offer a workplace where every employee feels empowered by what makes us different, as well as by how we are alike. 

2U is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodations, please reach out to us at: recruitingaccommodations@2u.com. 

About 2U

For more than a decade, 2U has been the digital transformation partner of choice to great non-profit colleges and universities delivering high-quality online education at scale. As the parent company of edX, a leading global online learning platform, 2U provides over 45 million learners with access to world-class education in partnership with more than 230 colleges, universities, and corporations. Our people and technology are powering more than 4,000 digital education offerings — from free courses to full degrees — and helping unlock human potential. To learn more: visit 2U.com.

About edX

edX is the education movement for restless learners and a leading global online learning platform from 2U. Together with the majority of the world’s top-ranked universities and industry-leading companies, we bring our community of over 45 million learners world-class education to support them at every stage of their lives and careers, from free courses to full degrees. And we're not stopping there — we're relentlessly pursuing our vision of a world where every learner can access education to unlock their potential, without the barriers of cost or location. Learn more at edX.org.

Learn more at https://2u.com/careers/
#NoBackRow

The above statements are intended to describe the general nature and level of work performed by individuals assigned to this position, and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

2U is an equal opportunity employer that does not discriminate against applicants or employees and ensures equal employment opportunity for all persons regardless of their race, creed, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, marital status, disability, citizenship, military or veterans’ status, or any other classifications protected by applicable federal, state or local laws. 2U’s equal opportunity policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, training, promotion, job benefits and pay. 

2U is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups who may contribute to Employment Equity within the workplace and the further diversification of ideas. In this regard, the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates. We are required by law to verify your ability to work lawfully in South Africa. 2U requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national, along with an updated curriculum vitae.

Data Analyst - Cape Town

We’re looking for a Data Analyst to join our team here at ClearScore in Cape Town. You will join the team in delivering insight and analysis which allow ClearScore to rapidly scale and deliver a seamless experience for our users. Analysts play a key role within ClearScore, driving strategy and key decision-making, which ultimately benefits our users, partners, and other teams within the business. 

ClearScore has an amazing analytical community which includes Data Analysts, Scientists and Engineers. The community works collaboratively to ensure a landscape in which team members can develop their full potential and deliver maximum business impact.

ClearScore is both a free credit score and report service and the UK’s leading consumer credit marketplace. In this role, you will play a key role in analytics and insight generation across key marketplace initiatives -owning performance measurement, driving experimentation and influencing product, and commercial strategy to unlock conversion and revenue growth.

For more information on our tech stack check out our 2026 Tech Radar , how we work is summarised in our Engineering Principles and we have many other Tech Blogs on Medium.

What you will be doing:

•  
• Build and own marketplace performance reporting across conversion, eligibility and revenue
• Partner with Product and Commercial teams to generate insights that shape marketplace strategy and decision-making.
• Design and analyse experiments to improve ranking, user journeys and overall conversion.
• Conduct deep-dive analyses to identify growth opportunities across the marketplace funnel.

Skills we'd love you to have

• You must possess SQL and Excel skills. Knowledge of dbt, python, and analytical tools such as Amplitude is a plus
• Experience using Domo or other data visualisation tools such as Tableau
• Strong quantitative and numerical skills
• Ability to plan and prioritise your own workload and that of your team
• You have a desire to learn and enjoy working collaboratively, with a desire to contribute to our culture.
• You do not need to fit into a stereotype: we are really committed to closing our gender gap and are actively trying to create an environment where you as an individual can thrive.

Why ClearScore?

ClearScore is on a mission to make the world of personal finance clearer, calmer, and easier to understand. It starts with the free credit score and report but we're about to do so much more.

We want to take the complex financial decisions that people make in their lives and make them easier. We hold one of the biggest FinTech user bases in the world of over 22 million users but run ourselves like little start-ups. You're encouraged to challenge the status quo and fight for the better.

Since our launch in July 2015 in the UK we have expanded our product into South Africa in 2017, and Australia in 2020 and Canada in 2022. Our company culture is a fundamental part of all we have achieved. We believe in hiring smart, driven, passionate and diverse people who are keen on having a real impact in our organization.

We trust you to manage your own time, so we offer flexible work and no fixed desk hours. We don't micromanage and believe in measuring outcomes rather than effort. We have an inclusive culture where all, regardless of seniority, are encouraged to contribute with their ideas, look after their wellbeing and actively seek opportunities for career growth.

We also have a super-fast and friendly interview process, which is more like having a friendly discussion than being put under a microscope or pressure. We want to know the real you and if you'd be a great fit for us. 

Benefits:

• Holidays – 20 paid holidays (plus public holidays) and a “duvet day” on your birthday
• Pension Fund contribution over and above salary
• Private Medical Insurance
• Eye Tests
• Medial Aid Benefit - over and above salary
• Continued investment into learning and development 
• Flexible work hours and the ability to work from home
• Flexible, generous, and personalised maternity and paternity plans
• Monthly team events and office days out that we get to choose, and company events at the end of each quarter and retro
• Employee Assistance Program
• ClearScore Support Hub
• Perkbox

Equal Opportunities

ClearScore is committed to providing equal employment opportunities to all qualified individuals. As an equal opportunity employer, we are able to make reasonable adjustments to accommodate individuals with disabilities during the recruitment and selection process. If you require accommodation, please inform us in advance, and we will work with you to meet your needs.

• Levels 1-5: Minimum 2 days per week in-office
• Level 6 and above: Minimum 3 days per week in-office

• Flexibility to manage your work and life
• Dedicated in-office days for team building and collaborative projects
•  Office facilities (with plants!) designed for productive interactions
• Clear expectations and support for maintaining our hybrid schedule

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.

Your Role at impact.com:

impact.com's Analytics Data Platform processes terabyte-scale data for one of the world's leading partnership SaaS platforms, covering the full lifecycle from ingestion to governed access.

We're looking for a technical people leader to own and grow the Data Platform Engineering team, while driving the architecture, reliability, and evolution of impact.com's Analytics Data Platform. This is a senior player-coach role: you'll combine hands-on technical leadership with direct people management, building a high-performing team, owning delivery, and shaping platform strategy. Expect to spend roughly 40% hands-on and 60% on leadership, people, and delivery, shifting as the team matures. You'll be accountable for both the team's output and its people, ensuring engineers are supported, challenged, and growing.

As Team Lead for Data Platform Engineering, you'll work across the full data ecosystem (ingestion, processing, storage, orchestration, access, and governance) using technologies like Scala, Python, Google Cloud Dataproc, BigQuery, and Airflow. You'll shape the operating model for the team, establish engineering standards, and drive platform strategy. This role is levelled at Senior/Staff Engineer on the engineering management track and reports to the Director of Advanced Analytics. The position is based in Cape Town, hybrid, with one day per week in office.

Data Platform Engineering is one of four sub-teams within the Data Analytics Group (DAG). DPE owns ingestion, infrastructure, orchestration, and platform services. Analytics Engineering owns the dbt transformation layer and semantic layer. Data Analytics owns reporting and insights. Data Product Management owns product roadmaps and governance processes. You'll partner closely with all three, but won't own dbt models, reporting, or product prioritisation directly.

Our ideal candidate combines distributed systems expertise with proven people leadership. Someone who can make architecture decisions, run a team, and translate platform trade-offs into business language. This role is for someone who wants to build both a platform and a team, not just maintain what exists.

What you'll inherit:

The platform has strong foundations: Scala/Spark pipelines processing TB-scale data, 37+ Fivetran connectors, Airflow on Astronomer for orchestration, a mature dbt-based transformation layer, and BigQuery as the core analytical warehouse. Databricks is part of the current stack but is being transitioned off in favour of Dataproc and BigQuery-native patterns. What's greenfield: governance frameworks, data contracts, SLOs/SLAs, observability, cost management, and data quality monitoring. You'll build the team that delivers on these opportunities.

What you'll do:

• Build and run a team of data platform engineers: set direction, remove blockers, give honest feedback, and make sure people are growing in their careers.
• Create an environment where engineers do their best work: high trust, high standards, low friction.
• Turn platform strategy into a delivery plan the team can actually execute: sequence the work, balance new builds against keeping the lights on, and make the trade-offs visible.
• Own capacity and priorities across the team. Keep cross-team dependencies from becoming bottlenecks.
• Lead platform architecture decisions, design reviews, and cross-org technical coordination, defining and promoting architectural patterns, standards, and guidelines.
• Design and implement scalable pipelines using Scala, Python, and distributed frameworks (Spark on Dataproc) processing TB-scale data. Lead the migration off Databricks onto Dataproc and BigQuery-native patterns.
• Establish platform reliability practices: define SLOs/SLAs, build incident management and response processes, and drive systemic improvements across pipeline and infrastructure operations.
• Design and maintain core platform services (Dataproc clusters, BigQuery datasets, Cloud Storage) and optimise platform performance and cost at scale.
• Build and operationalise data governance, security, and compliance capabilities, including data contracts, access controls, and audit logging. Many of these practices are greenfield; you will be building them from scratch.
• Define and evolve team rituals, operating cadences, and engineering standards: code review norms, documentation practices, on-call fairness, and knowledge sharing.
• Represent the team to senior leadership and act as the single point of accountability for the team's commitments to cross-functional partners (analytics engineering, data analytics, product, finance).
• Own data source integrations and data quality across the platform, including third-party connectors (e.g. Fivetran), custom Scala/Spark ingestion pipelines, dbt orchestration via Airflow and Astronomer Cosmos, and quality monitoring and remediation practices.

Required Skills & Experience:

• 7+ years of experience in data platform engineering, data engineering, or distributed systems, including 2+ years leading engineering teams
• Strong programming skills in Scala and Python, including functional Scala patterns (cats-effect / Typelevel ecosystem), testing, code review, and production-grade engineering practices
• Deep hands-on experience with distributed computing frameworks: Apache Spark (Dataproc) and large-scale data processing. Databricks experience is useful for leading the migration off it
• Expert-level knowledge of cloud-native data platforms and services. Our stack runs on Google Cloud Platform (BigQuery, Dataproc, Cloud Storage), but equivalent depth on AWS or Azure is equally valued
• Advanced SQL skills including complex query optimisation, partitioning strategies, and performance tuning
• Experience building and scaling engineering teams, not just managing established ones: hiring, running interview loops, onboarding, and growing engineers from junior to senior
• Experience leading cross-team architecture initiatives and establishing platform-wide standards
• Experience with orchestration tools (Airflow, Astronomer, and Astronomer Cosmos for dbt orchestration) and CI/CD pipeline design
• Familiarity with legacy CI/CD tooling (e.g. Jenkins), particularly in the context of pipeline migration and modernisation
• Strong understanding of data governance, security best practices, and compliance requirements
• Experience with infrastructure as code and automated deployment practices
• Excellent communication skills, with the ability to translate technical trade-offs for non-technical stakeholders and represent the team to senior leadership
• Strong people management skills: coaching, mentorship, performance management, and career development
• Experience with monitoring, alerting, observability, and on-call operations for production data systems

Nice to Have:

• Experience in the digital marketing technology or partnership/affiliate industry
• General experience with Google Cloud Platform services beyond the core required stack (e.g. Pub/Sub, BigTable, Cloud Functions); familiarity with Dataflow is a plus but not a current platform requirement (it is under future evaluation)
• Familiarity with streaming technologies such as Apache Kafka and stream processing frameworks
• Experience standing up data quality frameworks and monitoring practices from scratch
• Experience with FinOps or cloud cost management at scale
• Experience migrating off legacy platforms (e.g. Databricks, on-prem Hadoop) to cloud-native alternatives
• Experience with organisational design, team scaling, or building engineering teams from scratch
• Awareness of AI agent architectures and how they connect to data platforms (e.g. MCP, tool-use patterns)
• Bachelor's or Master's degree in Computer Science, Engineering, or a related field (or equivalent practical experience)

Benefits:

• Hybrid, Casual work environment
• Responsible PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both

• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme for provident fund
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursementsTechnology stipend 
• Primary Caregiver Leave
• Mental  Health and Wellness Benefit - Including 12 Therapy/Coaching sessions + Dependent coverage 

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics visit www.impact.com.

Your Role at impact.com:

impact.com powers the partnership economy, helping brands and partners grow revenue through a modern SaaS platform used by thousands of companies globally. We're investing heavily in our data capabilities, and this role sits at the centre of how data powers our operations.We're looking for a Data Analytics Manager to build and scale our centralized analytics function. This is a senior player-coach role: you'll stay hands-on with deep analytical work while leading and developing a high-performing team of analysts. You'll shape the operating model, not just execute someone else's playbook. As Data Analytics Manager, you'll own the quality, consistency, and strategic impact of all analytical work produced by the Data Analyst team. You'll establish value-stream-aligned engagement patterns, drive Looker adoption and self-service maturity, and build analytical excellence through rigorous methodology, experimentation frameworks, and mentorship. You'll work on a modern cloud stack (BigQuery, dbt, Looker) with strong support from Analytics Engineering, who own the data platform and semantic layer. This role reports directly into senior leadership, with real visibility into how your work shapes company strategy. Our ideal candidate has deep analytical expertise, a track record of building teams, and the energy to create structure where little exists. This role is for someone who wants to build an analytics function that drives real business outcomes.

What You'll Do:

• Lead, mentor, and develop a team of data analysts, establishing clear career pathways, skill development priorities, and performance expectations.
• Establish and drive a value-stream-aligned operating model, ensuring analysts are embedded with business teams and delivering consistent, high-quality insights.
• Own analytical methodology and standards: how analysts approach problems, structure analyses, document work, and communicate insights.
• Drive Looker adoption and self-service analytics across the organisation, including governance frameworks, training cadences, and enablement materials.
• Partner closely with business stakeholders across operations, finance, marketing, product, and customer success to translate strategic questions into data-driven Recommendations.
• Build and maintain analytical frameworks, templates, and repeatable patterns for KPI design, insight narratives, and measurement reporting.
• Define and govern experimentation frameworks, covering A/B testing, causal inference approaches, and impact evaluation.
• Dig into complex, large-scale datasets using SQL, BigQuery, Looker, and Python to surface patterns, trends, and strategic opportunities.
• Collaborate with Analytics Engineering and Data Platform Engineering on semantic layer design, data quality, and pipeline improvements.
• Manage analyst capacity allocation and prioritisation across value streams within agreed engagement frameworks.

What You Have:

• 7+ years of experience in data analysis, business intelligence, or analytics, including 2+ years in a team leadership or management role
• Strong hands-on technical skills in SQL, Python or R, and modern BI tools (Looker, Tableau, or Power BI)
• Proven experience building and scaling analytics teams and establishing analytical methodologies and standards
• Deep understanding of statistical methods, experimentation design, causal inference, and forecasting
• Experience with Google Cloud Platform, BigQuery, and cloud-native analytics tools
• Strong track record of partnering with business stakeholders to translate questions into actionable recommendations
• Experience designing and driving self-service analytics and BI adoption initiatives
• Excellent communication and storytelling skills, with the ability to translate complex findings for both technical and executive audiences
• Experience with data visualisation best practices and dashboard design
• Strong people management skills: coaching, mentorship, performance management, and career development
• Experience delivering analytical outcomes in a scaling SaaS environment with competing priorities across multiple business functions

Nice to Have:

• Bachelor's or Master's degree in Mathematics, Statistics, Economics, Computer Science, or a related field (or equivalent practical experience)
• Experience with product analytics concepts: cohort analysis, retention curves, user segmentation, and feature adoption measurement
• Familiarity with product analytics tooling (Amplitude, Mixpanel, or similar via SQL)
• Experience in the digital marketing technology or partnership/affiliate industry
• Comfort with ambiguity in data definitions and business logic, particularly in build-from-scratch environments
• Exposure to dbt or semantic layer tooling

Benefits:

• Hybrid, Casual work environment
• Responsible PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both

• Primary caregiver leave
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme for provident fund
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursementsTechnology stipent
• Mental  Health and Wellness Benefit - Including 12 Therapy/Coaching sessions + Dependent coverage 

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.