Meet Ozow 

Ozow is a leading fintech company that's redefining digital payments in South Africa and beyond. We're dedicated to making payments more accessible, secure, and convenient for both businesses and consumers. As a fast-growing player in the financial technology sector, Ozow fosters a culture of innovation, diversity, and inclusivity. We believe in pushing the boundaries of what's possible and are committed to making a positive impact on the world through our payment solutions.   

More about this Ozow fantastic position  

As an Accounts Administrator at Ozow, you’ll play a key supporting role within the Finance team, ensuring the smooth execution of essential financial and administrative processes. This role sits at the intersection of banking administration, debtor and creditor support, document management, and asset-related administration, making it ideal for someone who is detail-oriented, organised, and eager to grow their finance career in a fast-paced fintech environment. This is a great opportunity to gain exposure across multiple finance functions while contributing meaningfully to a high-performing, innovative organisation. 

Your role and responsibilities 

Banking & User Administration  

• Maintain and administer the Company’s banking matrices, including users, signatories and authorisation structures, in coordination with Legal and Finance leadership 
• Manage bank user onboarding, amendments and offboarding, including completion of required forms and maintenance of up-to-date user access schedules 
• Maintain accurate records of bank account structures, user access and related documentation across multiple banking platforms 

Asset & Insurance Administration 

• Maintain insurance schedules for all insured assets, ensuring completeness and alignment with the fixed asset register 
• Liaise with IT and the accounting team to ensure insured items are accurately reflected and kept up to date 
• Support ongoing insurance administration and documentation requirements 
• Work with the Senior Accountant to maintain the accuracy and completeness of the fixed asset register 

Document Management & Finance Administration 

• Maintain an organised electronic filing system for finance-related documentation, including consistent naming conventions and version control 
• Ensure all relevant financial documents are stored, updated and easily retrievable for audit, compliance and operational purposes 
• Assist with the compilation of supporting documentation and administrative schedules required for BEE verifications 

Debtors Administration 

• Manage routine debtor follow-ups and reminders in line with agreed collection processes 
• Administer merchant debit orders, including monitoring and follow-up where required 
• Allocate debtor receipts via the cash book in a timely and accurate manner 
• Maintain the debtors inbox, ensuring appropriate routing, hygiene and timely escalation of queries 
• Respond to and manage simple debtor queries, escalating more complex issues to the Mid-Level Accountant or Senior Accountant where necessary 

Creditors Administration 

• Maintain the accounts inbox, ensuring effective routing, follow-up and inbox hygiene 
• Respond to routine creditor queries and escalate more complex matters appropriately 
• Process supplier invoices by uploading to Precoro in accordance with established procedures 
• Process credit card receipts and employee expense claims via Dext 
• Own follow-up of outstanding invoices, receipts and approvals to ensure timely processing 
• Coordinate supplier onboarding documentation, including obtaining required forms and bank confirmation letters  

You are an ideal candidate if you have 

• A relevant qualification in Finance, Accounting, Bookkeeping, or Business Administration (certificate, diploma, or degree). 
• 1–3 years’ experience in an accounts, finance administration, or bookkeeping role. 
• Exposure to both debtors and creditors administration is advantageous. 
• Experience working with banking platforms, financial documentation, or user/access administration will be beneficial. 
• Solid understanding of basic accounting principles (debtors, creditors, cashbooks, invoice processing). 
• Experience using accounting or finance systems (e.g. invoice processing tools, expense management systems, or ERP platforms). 
• Strong proficiency in Microsoft Excel, Word, and PowerPoint. 
• High attention to detail with the ability to work accurately under pressure. 
• Strong organisational and time-management skills, with the ability to juggle multiple administrative streams. 
• Proven ability to maintain clean inboxes, follow up on outstanding items, and meet deadlines consistently. 

We are seeking a Credit Control & Expenses Assistant to join the Finance team within our Cape Town Central Operations division.  

WHO WE ARE 

S-RM is a risk consulting firm that works with leading businesses, governments and private clients worldwide. We help our clients manage a range of operational, regulatory and reputational risks, from money laundering and bribery to security, political instability and cyber crime. We are distinguished by the quality of our people and an unrivalled focus on innovation and service. 

The Role 

Credit Control - Working with the Credit control manager to monitor the sales ledger to ensure timely collection of outstanding debts 

• Chase overdue invoices via email and telephone in a professional and courteous manner 

• Allocate client payments accurately and resolve payment discrepancies 

• Reconcile client accounts and investigate queries 

• Maintain accurate records of client communications 

• Support credit risk assessments and escalation of overdue accounts where necessary 

• Partnering with Business Unit coordinators and assisting in their invoice processes 

Expenses and credit cards- Working with the Global office manager -  to monitor credit cards and expenses  

• Resolve queries with employees regarding expense submissions making sure expense claims are in line with company policy 

• Check receipts, VAT treatment, and approvals for accuracy and compliance 

• Post expenses into the accounting system and assist with expense reporting 

• Support improvements to expense processes and controls 

• Maintain accurate records of employee communication 

Finance Support 

• Cover for finance assistant 

• Assist with month-end close activities, including reconciliations 

• Support audits by providing documentation and explanations when required 

• Provide ad-hoc support to the wider Finance team as needed 

WHAT WE’RE LOOKING FOR 

The qualifications and experience required to perform this role successfully are: 

• Proven experience in a similar role 

• Strong numerical skills and attention to detail 

• Confident communication skills, particularly when chasing payments 

• Good working knowledge of Excel and Salesforce 

• Ability to manage multiple tasks and meet deadlines 

• Proficiency in English and in MS Office. 

• Customer service orientation and negotiation skills.  

• High degree of accuracy and attention to detail  

The role will be based in our Cape Town office. All candidates must have permission to work in South Africa by the start of their employment. 

OUR BENEFITS 

We offer thoughtful, balanced rewards and support to help our people do their best work and live their lives outside it, including:  

• 23 days holiday per year in addition to bank holidays (+1 day for every day of service up to a maximum of 28 days); 

• Matching pension contribution up to 7% (up to a maximum of 14% combined), and financial education; 

• Hybrid working and flexible working hours 

Parental Support: 

• Fertility treatment leave – 5 days of leave per cycle of treatment per year; 

• Maternity leave – 26 weeks of full pay followed by 13 weeks of half pay; 

• Paternity leave – 6 weeks of full pay. 

Various Health and Medical Benefits including:  

• Medical Aid and Gap Cover Policy (taxable benefit) for you and your family; 

• Free access to the world-famous mindfulness app Headspace; 

• EAP programme for you and your immediate family.