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About Zscaler
Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability.
We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.
We are looking for a Staff Escalation Engineer to join our Shared Platform Services team. This is a hybrid role based out of either our San Jose, CA office (3 days a week), reporting to the Sr. Manager, Software Engineering QA. You will be instrumental in taking the Zscaler Client Connector Cloud service to the next level in terms of reliability, availability, and scalability. As part of the team that built the world’s largest cloud security platform, you will bring your vision and passion to enable organizations worldwide to harness speed and agility with a cloud-first strategy.
What you’ll do (Role Expectations)
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Own and resolve escalated cloud incidents end-to-end, including impact analysis, debugging, implementing solutions, and communicating with stakeholders
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Collaborate with development, security, and operations to design and implement code/configuration fixes for complex system issues
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Monitor system health, performance, and security via PagerDuty and enhance alerting to meet SLOs
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Build diagnostic tools, dashboards, and documentation to enable faster, more effective incident resolution across the team
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Lead production service ownership and supportability by deploying critical fixes, making key deployment decisions, and responding to high-pressure off-hours events
Who You Are (Success Profile)
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You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
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You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.
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You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.
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You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
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You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.
What We’re Looking for (Minimum Qualifications)
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5+ years of experience along with expert troubleshooting, debugging, and root-cause analysis for complex, high-priority incidents, with experience using CPU/memory profilers to diagnose resource exhaustion
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Strong hands-on skills in Python, Bash, and Java; cloud platforms (GCP, AWS, Azure); and IaC/configuration tools (Terraform, Ansible)
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Ability to write complex MySQL queries and generate business reports
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Experience with authentication protocols such as SAML and OAuth
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Solid networking fundamentals (TCP/IP, UDP, ICMP) and debugging with Postman and packet captures, along with proficiency in monitoring tools like Grafana
What Will Make You Stand Out (Preferred Qualifications)
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Experience developing applications with Java, REST APIs, MySQL, and jQuery
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Bachelor’s degree in Computer Science or Computer Engineering (or related field); MS in CS/CE preferred
#LI-JM1 #LI-Hybrid
Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.
The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.
At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:
- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks, and more!
Learn more about Zscaler’s Future of Work strategy, hybrid working model, and benefits here.
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.
Pay Transparency
Zscaler complies with all applicable federal, state, and local pay transparency rules.
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
Ready to apply?
Apply to Zscaler
Salesforce Software Developer
Share this job
Anduril Industries is a defense technology company with a mission to transform U.S. and allied military capabilities with advanced technology. By bringing the expertise, technology, and business model of the 21st century’s most innovative companies to the defense industry, Anduril is changing how military systems are designed, built and sold. Anduril’s family of systems is powered by Lattice OS, an AI-powered operating system that turns thousands of data streams into a realtime, 3D command and control center. As the world enters an era of strategic competition, Anduril is committed to bringing cutting-edge autonomy, AI, computer vision, sensor fusion, and networking technology to the military in months, not years.
ABOUT THE JOB:
We are looking for a Salesforce Software Developer to join our team as we build out a robust suite of products and functionality to help our rapidly growing Growth, Business Development, Legal, Investor Relations, Deployment Operations, and other teams who all use Salesforce as their “home base”. If you are passionate about build in Salesforce and want to join the most mission-oriented and passionate group of coworkers you’ll ever meet, this job is for you!
WHAT YOU'LL DO:
- Partner with the Salesforce Product Manager to ensure that the Salesforce GovCloud platform is fully aligned with business objectives by maximizing the platforms capabilities and architecting scalable solutions.
- Design and customize Salesforce solutions on Salesforce Government Cloud Plus, ensuring they align with industry best practices and meet the organization's objectives.
- Support CRMA and configure new analytics dashboards, manage and create data recipes as needed.
- Collaborate with developers to implement custom solutions when necessary, ensuring scalability and maintainability.
- Develop and maintain technical documentation, including system architecture, configurations, and customizations.
- Automate business processes using Salesforce automation tools such as LWC, flexi page, Formulas, Flow, Assignment Rules, Validation Rules, Approval Processes, Email and Slack alerts.
- Build integrations between Salesforce and external applications using REST, SOAP APIs, oAuth, SSO.
- Partner with internal integration teams as needed when Salesforce needs to consume or push data to other internal platforms (i.e.; ERP)
- Migrate changes from development/testing environments to production and conduct required smoke testing as needed.
- Provide support to end-users, fostering a culture of self-sufficiency and user adoption.
- Adhere to defined coding standards, maintain code documentation and develop well-structured, maintainable/scalable and easy to understand code.
- Determine when Apex code is needed to meet a capability end goal, always striving to seek out low code/no code options when realistic.
- Perform data updates / migration using Data Loader as needed.
- Interface with the Salesforce data backup and recovery tool as needed.
- Stay current with new Salesforce technologies, platform enhancements, releases, industry trends, implement best practices and engaging in regular Salesforce release readiness activities.
REQUIRED QUALIFICATIONS:
- 5 - 7 years of total IT experience with at least 4+ years of Salesforce platform development experience
- Bachelor’s degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience.
- Strong Salesforce customization and configuration experience, preferably in Sales Cloud. Experience in Government Cloud a preferred.
- Hands on development experience using Salesforce configuration and customizations including Apex, Triggers, Scheduled and Batch classes, Formulas, Flow, Approval Processes, Validation and Assignment Rules etc.
- Development experience in UI technologies like Bootstrap, Lightening Design System (LDS), Lightening Components Development, jQuery, JavaScript, HTML/CSS
- Strong foundation in Object-Oriented Programming (OOP) principles.
- Proven experience with CI/CD version control systems, including GitHub
- Experience with FFLIB (Apex Common Framework).
- Strong debugging and performance optimization skills in Salesforce environments.
- Proven integration experience using integration techniques - REST, SOAP APIs, oAuth and SSO
- Experienced in Standard/Custom Object creation and relationships
- Excellent analytical and problem-solving skills with keen attention to detail.
- Knowledge of software development lifecycle and DevOps tools (i.e.; JIRA, Salesforce DX, Salesforce CLI, etc.)
- A thorough understanding of Continuous Integration/Continuous Delivery/Deployment and tools such as GitHub actions.
- Proven ability to assess the impact of new requirements on SFDC and all upstream and downstream applications, flows and processes.
- Strong communication and interpersonal skills to effectively collaborate with diverse teams - including stakeholders and end users.
- Exceptional organizational and communication skills (both written and oral).
- Strong preference for Salesforce developer certifications - Certified Platform Developer I, and Certified Platform Developer II.
- Experience, or familiarity, with Agentforce is a plus.
- Strong Salesforce customization and configuration experience in Service Cloud, major plus.
- Aerospace and Defense industry experience is a major plus.
- AWS experience is a major plus.
- Bonus points for experience with Communities/Experience Cloud, CRMA tools and methodologies (CRM Analytics - formerly known as Tableau CRM, Einstein Analytics).
The salary range for this role is an estimate based on a wide range of compensation factors, inclusive of base salary only. Actual salary offer may vary based on (but not limited to) work experience, education and/or training, critical skills, and/or business considerations. Highly competitive equity grants are included in the majority of full time offers; and are considered part of Anduril's total compensation package. Additionally, Anduril offers top-tier benefits for full-time employees, including:
Benefits
At Anduril, we invest in our people. Our comprehensive, competitive benefits package (available at little to no cost to employees) ensures you’re supported in health, recovery, and whatever comes next. For more information, Explore Our Benefits.
Protecting Yourself from Recruitment Scams
Anduril is committed to maintaining the integrity of our Talent acquisition process and the security of our candidates. We've observed a rise in sophisticated phishing and fraudulent schemes where individuals impersonate Anduril representatives, luring job seekers with false interviews or job offers. These scammers often attempt to extract payment or sensitive personal information.
To ensure your safety and help you navigate your job search with confidence, please keep the following critical points in mind:
-
No Financial Requests: Anduril will never solicit payment or demand personal financial details (such as banking information, credit card numbers, or social security numbers) at any stage of our hiring process. Our legitimate recruitment is entirely free for candidates.
- Please always verify communications:
- Direct from Anduril: If you receive an email from one of our recruiters, it will only come from an
@anduril.comaddress. - Via Agency Partner: If contacted by a recruiting agency for an Anduril role, their email will clearly identify their agency. If you suspect any suspicious activity, please verify the agency's authenticity by reaching out to contact@anduril.com.
- Direct from Anduril: If you receive an email from one of our recruiters, it will only come from an
-
Exercise Caution with Unsolicited Outreach: If you receive any communication that appears suspicious, contains grammatical errors, or makes unusual requests, do not engage. Always confirm the sender's email domain is @anduril.com before providing any personal information or clicking on links.
-
What to Do If You Suspect Fraud: Should you encounter any questionable or fraudulent outreach claiming to be from Anduril, please report it immediately to contact@anduril.com. Your proactive caution is invaluable in protecting your personal information and upholding the security and trustworthiness of our recruitment efforts.
Data Privacy
To view Anduril's candidate data privacy policy, please visit https://anduril.com/applicant-privacy-notice/.
By submitting your application, you consent to Anduril Industries using a third-party service provider to conduct pre-employment risk, integrity, and due diligence screening and assessing potential risks as part of your application process. This third-party service provider provides risk-intelligence services that may include analysis of sanctions and watchlists, adverse media, public-record information, and other lawful open-source or commercial data sources. This third-party service provider does not act as a consumer reporting agency. Use of this provider helps to ensure compliance with applicable laws and protect technology, intellectual property, and organizational security.
Ready to apply?
Apply to Anduril Industries
Service Cloud Software Developer
Share this job
Anduril Industries is a defense technology company with a mission to transform U.S. and allied military capabilities with advanced technology. By bringing the expertise, technology, and business model of the 21st century’s most innovative companies to the defense industry, Anduril is changing how military systems are designed, built and sold. Anduril’s family of systems is powered by Lattice OS, an AI-powered operating system that turns thousands of data streams into a realtime, 3D command and control center. As the world enters an era of strategic competition, Anduril is committed to bringing cutting-edge autonomy, AI, computer vision, sensor fusion, and networking technology to the military in months, not years.
ABOUT THE TEAM:
The Business Systems team is responsible for building and improving the many systems that enables Anduril to accomplish its mission. Anduril’s supply chain, accounting, sales & growth, engineering, modeling & simulation, field maintenance, manufacturing, and many more teams rely on the technology built and maintained by our team. We work across the company to ensure we have the tools and capabilities necessary for mission success.
ABOUT THE JOB:
We are looking for a Service Cloud Software Developer to join our team as we build out a robust suite of products and functionality to help our rapidly growing Growth, Business Development, Legal, Investor Relations, Deployment Operations, and other teams who all use Salesforce as their “home base”. If you are passionate about build in Salesforce and want to join the most mission-oriented and passionate group of coworkers you’ll ever meet, this job is for you!
WHAT YOU"LL DO:
- Partner with the Salesforce Service Cloud Product Manager to ensure that the Salesforce Service Cloud platform implementation is fully aligned with business objectives by maximizing the platforms capabilities and partnering with the technical architect to design and build scalable solutions.
- Design and customize Salesforce solutions on Salesforce Service Cloud (GovCloud version), ensuring they align with industry best practices and meet the organization's objectives.
- Collaborate with developers to implement custom solutions when necessary, ensuring scalability and maintainability as needed between Service Cloud and GovCloud CRM.
- Develop and maintain technical documentation, including system architecture, configurations, and customizations.
- Automate business processes using Salesforce automation tools such as Formulas, Flow Builder, Assignment Rules, Validation Rules, Approval Processes, Email and Slack alerts.
- Build integrations between Salesforce and external applications using REST, SOAP APIs, oAuth, SSO.
- Partner with internal integration teams as required when Salesforce needs to consume or push data to other internal downstream platforms (i.e.; ERP, CRM, CLM)
- Migrate changes from development/testing environments to production and conduct required smoke testing as needed.
- Provide support to end-users, fostering a culture of self-sufficiency and user adoption.
- Adhere to defined coding standards, maintain code documentation and develop well-structured, maintainable/scalable and easy to understand code.
- Determine when Apex code is needed to meet a capability end goal, always striving to seek out low code/no code options when realistic.
- Perform data updates / migration using Data Loader as needed.
- Interface with the Salesforce data backup and recovery tool as needed.
- Stay current with new Salesforce technologies, platform enhancements, releases, industry trends, implement best practices and engaging in regular Salesforce release readiness activities.
QUALIFICATIONS:
- 6 - 8 years of total IT experience with at least 5+ years of Salesforce platform development experience
- Bachelor’s degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience.
- Strong Salesforce customization and configuration experience, preferably in Sales Cloud. Experience in Government Cloud a preferred.
- Hands on development experience using Salesforce configuration and customizations including Apex, Triggers, Scheduled and Batch classes, Formulas, Flow, Approval Processes, Validation and Assignment Rules etc.
- Development experience in UI technologies like Bootstrap, Lightening Design System (LDS), Lightening Components Development, jQuery, JavaScript, HTML/CSS
- Strong foundation in Object-Oriented Programming (OOP) principles.
- Proven experience with CI/CD version control systems, including GitHub
- Experience with FFLIB (Apex Common Framework).
- Strong debugging and performance optimization skills in Salesforce environments.
- Proven integration experience using integration techniques - REST, SOAP APIs, oAuth and SSO
- Experienced in Standard/Custom Object creation and relationships
- Excellent analytical and problem-solving skills with keen attention to detail.
- Knowledge of software development lifecycle and DevOps tools (i.e.; JIRA, Salesforce DX, Salesforce CLI, etc.)
- A thorough understanding of Continuous Integration/Continuous Delivery/Deployment and tools such as GitHub actions.
- Proven ability to assess the impact of new requirements on SFDC and all upstream and downstream applications, flows and processes.
- Strong communication and interpersonal skills to effectively collaborate with diverse teams - including stakeholders and end users.
- Must be eligible to obtain and maintain a U.S. TS clearance
PREFERRED QUALIFICATIONS:
- Strong preference for Salesforce developer certifications - Certified Platform Developer I, and Certified Platform Developer II.
- Experience, or familiarity, with Agentforce
- Strong Salesforce customization and configuration experience in Service Cloud
- Aerospace and Defense industry experience
- AWS experience
- Bonus points for experience with Communities/Experience Cloud, CRMA tools and methodologies (CRM Analytics - formerly known as Tableau CRM, Einstein Analytics).
The salary range for this role is an estimate based on a wide range of compensation factors, inclusive of base salary only. Actual salary offer may vary based on (but not limited to) work experience, education and/or training, critical skills, and/or business considerations. Highly competitive equity grants are included in the majority of full time offers; and are considered part of Anduril's total compensation package. Additionally, Anduril offers top-tier benefits for full-time employees, including:
Benefits
At Anduril, we invest in our people. Our comprehensive, competitive benefits package (available at little to no cost to employees) ensures you’re supported in health, recovery, and whatever comes next. For more information, Explore Our Benefits.
Protecting Yourself from Recruitment Scams
Anduril is committed to maintaining the integrity of our Talent acquisition process and the security of our candidates. We've observed a rise in sophisticated phishing and fraudulent schemes where individuals impersonate Anduril representatives, luring job seekers with false interviews or job offers. These scammers often attempt to extract payment or sensitive personal information.
To ensure your safety and help you navigate your job search with confidence, please keep the following critical points in mind:
-
No Financial Requests: Anduril will never solicit payment or demand personal financial details (such as banking information, credit card numbers, or social security numbers) at any stage of our hiring process. Our legitimate recruitment is entirely free for candidates.
- Please always verify communications:
- Direct from Anduril: If you receive an email from one of our recruiters, it will only come from an
@anduril.comaddress. - Via Agency Partner: If contacted by a recruiting agency for an Anduril role, their email will clearly identify their agency. If you suspect any suspicious activity, please verify the agency's authenticity by reaching out to contact@anduril.com.
- Direct from Anduril: If you receive an email from one of our recruiters, it will only come from an
-
Exercise Caution with Unsolicited Outreach: If you receive any communication that appears suspicious, contains grammatical errors, or makes unusual requests, do not engage. Always confirm the sender's email domain is @anduril.com before providing any personal information or clicking on links.
-
What to Do If You Suspect Fraud: Should you encounter any questionable or fraudulent outreach claiming to be from Anduril, please report it immediately to contact@anduril.com. Your proactive caution is invaluable in protecting your personal information and upholding the security and trustworthiness of our recruitment efforts.
Data Privacy
To view Anduril's candidate data privacy policy, please visit https://anduril.com/applicant-privacy-notice/.
By submitting your application, you consent to Anduril Industries using a third-party service provider to conduct pre-employment risk, integrity, and due diligence screening and assessing potential risks as part of your application process. This third-party service provider provides risk-intelligence services that may include analysis of sanctions and watchlists, adverse media, public-record information, and other lawful open-source or commercial data sources. This third-party service provider does not act as a consumer reporting agency. Use of this provider helps to ensure compliance with applicable laws and protect technology, intellectual property, and organizational security.
Ready to apply?
Apply to Anduril Industries