Job Title: Director, Renewal Management
Reports to: Senior Director, Renewal Management
Location: US  

A quick snapshot….
The Director of Renewals leads the global renewals organization responsible for driving customer retention, recurring revenue growth, and a seamless renewal experience for customers across all segments. This role owns the end-to-end renewal lifecycle, leads a globally distributed team, and partners cross-functionally to ensure operational excellence, forecast accuracy, and customer value realization. 

Why it’s a big deal….
Renewals are a primary driver of predictable revenue, customer retention, and long‑term company growth. This role sits squarely at the intersection of revenue, customer experience, and operational execution—and has a direct impact on gross and net retention, expansion ACV, and forecast accuracy.

As Director of Renewal Management, you will own and scale a global, high‑volume renewal motion for customers, where efficiency, precision, and consistency are critical. You’ll lead a globally distributed organization, define the operating model, and build the processes, analytics, and automation needed to deliver 100% on‑time renewals at scale.

This role is highly visible and deeply cross‑functional, partnering closely with Sales, Customer Success, Finance, Legal, Deal Desk, Product, and Operations. Success here means improving renewal predictability, reducing churn and risk, driving expansion opportunities, and elevating the customer experience—while enabling the broader go‑to‑market organization to operate more effectively.

Simply put, this role directly protects and grows recurring revenue while laying the foundation for a scalable, world‑class renewals engine.

Are you the person we’re looking for?

Strategic Leadership 

• Define and execute a global renewals strategy aligned to company retention, revenue, and customer experience goals for the customer base below $100,000 ACV.  
• Build scalable renewal processes that improve efficiency, predictability, and renewal velocity while reducing churn risk. 
• Lead quarterly planning, renewal calendar execution, and long-term strategic initiatives. 

Team & Performance Management 

• Lead, mentor, and develop a high-performing global renewals organization for our renewals offshore team. 
• Establish clear KPIs, performance expectations, and coaching frameworks. 
• Partner with offshore Operations and Talent teams on hiring, onboarding, enablement, and compensation programs. 

Customer Retention & Expansion 

• Own the full renewal motion for annual and multi-year contracts. 
• Partner with Sales, Customer Success, Product, Legal, Finance, and Deal Desk to resolve blockers and improve customer outcomes. 
• Drive price increases, multi-year strategies, expansion identification, and churn mitigation. 

Forecasting, Reporting & Analytics 

• Deliver accurate renewal forecasts and executive-level reporting. 
• Analyze churn, downgrades, and expansion by segment, geography, and customer cohort. 
• Develop and improve dashboards and operational insights to improve renewal predictability. 

Cross-Functional Alignment & Governance 

• Ensure adherence to pricing, contract, and approval policies. 
• Align renewal ownership and engagement models with Sales and unmanaged Customer Success leadership. 
• Drive automation, AI-powered workflows, and continuous process improvement. 
• Customer Advocacy & Experience 
• Champion a customer-first renewal experience. 
• Act as escalation point for complex and high-risk renewals. 
• Guide renewal messaging and internal enablement. 

 KEY QUALIFICATIONS 

• Proven experience leading high-volume, transactional renewal operations in a SaaS or subscription-based business. 
• 7–9 years of relevant SaaS experience in Renewals, Customer Success, Revenue Operations, or Account Management. 
• 2–4 years of people leadership experience, with a strong preference for managing fully offshore or globally distributed teams. 
• Strong operational excellence and process design skills. 
• Ability to manage and forecast large renewal portfolios with high accuracy. 
• Experience with auto-renewal programs and contract-driven renewal models. 
• Excellent cross-functional communication skills. 
• Strong analytical and systems mindset. 
• Comfort working in a fast-moving, metrics-driven environment. 
• Experience driving technology-enabled improvements (automation, AI-assisted workflows, CRM hygiene, queue management tools). 

 SUCCESS METRICS 

• Gross and Net Renewal Rates 
• Expansion ACV 
• Churn and downgrade reduction 
• Forecast accuracy 
• Team performance and retention 
• 100% on time renewals – monthly, quarterly, and annually 

We're looking for a Senior Manager, Product Lead to lead, grow, and empower a team of product managers building for our AI-powered litigation platform. This role sits at the intersection of product strategy and people leadership and is a great fit for a product leader who cares deeply about craft, is comfortable with technical ambiguity, and has a track record of shipping exceptional enterprise AI products. 

This role will be focused on Everlaw’s Core Discovery product category, which enables legal professionals to quickly understand and act on data at scale with AI-assisted workflows built on principled design, rigorous controls, and deep workflow expertise. In this role, you will act as the voice of the customer within the organization, ensuring products meet customer needs and expectations, and will engage directly with customers and industry stakeholders to gather insights and validate product concepts.

At Everlaw, our mission is to promote justice by illuminating truth. Our company culture is open and vibrant and we’re committed to the professional growth of our team members, offering an annual learning and development stipend and regular check-ins with managers regarding career goals. If you’re looking for a place that values passion, integrity, thinking big, and a desire to learn, we’d love to hear from you! 

We do not believe in the ‘perfect’ candidate. If you’re passionate about the role and feel you can contribute meaningfully, we encourage you to apply. This is a full-time position based in our Oakland, California office, with a hybrid schedule: in-office Monday, Wednesday, and Thursday.

How we're different

• Built for the AI Era: Everlaw has been committed to AI-assisted workflows for over a decade with tools like predictive coding and document clustering. We’ve continued this leadership into the generative AI era, with best-in-class features like Deep Dive and Coding Suggestions. We don’t layer AI onto our product - we architect intelligent, trustworthy systems grounded in enduring trust that deliver value to users every day. 
• Culture and Growth at the Forefront: With a generous L&D budget, clearly codified values, and a commitment to long-term thinking, integrity and discipline, we create an environment where careers grow with intention and purpose.
• Thoughtful Onboarding: Our structured onboarding program ensures you understand our product, customers, and market and quickly integrates you into the team, setting you up to contribute thoughtfully from day one. 
• Impact That Matters: Through Everlaw for Good, we offer our technology free or at heavily discounted rates to journalists, nonprofits, and pro bono attorneys to advance equitable access to justice beyond the boundaries of business.

In your role, you'll...

• Lead Product Strategy, Vision & Execution: Work with your team to define and own a multi-year strategy and roadmap aligned with company priorities and customer needs. 
• Build a First-Class AI Product Experience: Guide PMs in ensuring our AI feature set is best in class for the dynamically evolving legal AI space. You’ll develop a deep understanding of the market, competitive landscape, and user behavior to inform prioritization decisions. 
• Develop Product Talent: Lead and elevate a team of 3–6 product managers, fostering a culture of sharp analytical thinking and product excellence. Drive their success through clear feedback, mentorship and bespoke growth plans, while employing a consistent strategy for long-term career development.
• Elevate Product Craft: Model disciplined, critical use of AI across the full product development lifecycle, and develop AI-augmented ways of working with clear norms around when and how to soundly incorporate AI-generated output into the final work product. 
• Scale and Drive Team Accountability: Grow the team through intentional hiring and operational refinement, while setting clear expectations and upholding our values and behavioral standards. Drive high performance and accountability, connecting work to the company vision and ensuring every PM is empowered to deliver measurable impact. 
• Drive Cross-Functional Excellence: Partner with the design team to ensure user experience is a first-class citizen. Shepherd product development and enable go-to-market teams so they're armed to tell the right story and support customers with confidence. Identify R&D-wide process gaps and lead execution of improvements.
• Model People Leadership: Lead, motivate and influence others across your team and the business. You’ll serve as a senior PM stakeholder in leadership forums, business reviews, and executive presentations. You will drive cross-functional collaboration, and foster an inclusive environment where diverse perspectives are valued.

About you

Required Experience 

• 7+ years of product management experience 
• 3+ years managing teams of product managers
• Proven track record of defining product strategy and connecting it to measurable business outcomes
• Strong analytical skills and the ability to leverage data to uncover underlying business drivers and translate raw insights into strategic, timely product decisions
• Experience shipping products at scale in a fast-paced environment for sophisticated users and complex workflows (enterprise, B2B SaaS, data-heavy, or regulated domains)
• Experience building or managing ML or LLM-powered products, with a nuanced view of where AI genuinely compounds value for customers 
• Excellent people and project management skills; process-driven with the ability to communicate complex concepts and drive teams toward a shared vision
• A strategic leader with a deep obsession for product craft and detail 

Work Authorization

• You are authorized to work in the United States. Please note that currently, Everlaw is not sponsoring employment visas for this role.

Total Rewards

• The expected salary range for this role is between $217,000 - 275,000. The final offered salary will be dependent upon many factors including the candidate’s experience and skills. The base pay range is subject to change in the future.
• Participation in our equity program
• 401(k) retirement plan with company matching
• Health, dental, and vision insurance
• HSAs and FSAs for various expenses
• Company-sponsored life and disability insurance
• Paid parental leave and sick leave
• 17 paid vacation days plus 11 federal holidays
• Access to mental health and wellness resources like membership to Modern Health
• A generous L&D stipend for your personal growth
• Find out more about our Benefits and Perks

Perks

• A beautiful office in Uptown Oakland, just steps from the BART line and dozens of restaurants and walking distance to Lake Merritt
• Flexible work-from-home days on Tuesdays and Fridays
• Monthly home internet reimbursement
• Ability to select your hardware of choice (Mac or PC) and customize your desk setup
• A wide variety of snacks and beverages in the office
• Company-wide out-of-the-box events and fun activities with your team
• Time off for company-sponsored volunteer events and 4 paid hours per quarter to volunteer at a charitable organization of your choice
• Learning and career development opportunities (and a generous budget!)
• #LI-KP1
• #LI-Hybrid

Our office, EndoCare Group - Pinole in Pinole, CA, is seeking a Patient Care Coordinator to join our busy specialty practice.  

Our office is looking for a talented and pleasant patient care coordinator to take on all administrative and front office duties to provide an exceptional experience to all patients and visitors. Joining our practive will allow you to broaden your professional network by also supporting our Pinole/Walnut Creek/ Orinda locations. Here is what you need to know about the role, our team and why we could be the right next step in your career.   

Your Responsibilities 

You will be responsible for making a positive and lasting first impression. The ideal candidate should bridge the gap between customer obsession and clerical management. You should be able to deal with complaints and give accurate information. The goal is to make guests and visitors feel comfortable and valued while during their visit which means the following:  

• Must travel between Pinole/Walnut Creek/ Orinda locations
• Welcoming patients to the dental office  
• Maintaining accurate patient records   
• Answering all incoming calls and redirecting them or keeping messages   
• Check, sort and forward emails  
• Keep updates records and files   
• Keep front desk tidy and presentable with all necessary material (pens, forms, paper ect.)  

As an essential member of our office, you will also help to facilitate/coordinate other office responsibilities as needed.   

Your Background 

You are a resourceful Patient Care Coordinator that strives to ensure patients receive the experience they deserve. You're a team player that is adaptable to new and challenging tasks. You’re an enthusiastic, passionate and collaborative problem-solver who is always proactively striving for excellence. You also have the following:  

• 1-2 years of proven experience as front desk representative, agent or relevant position 
• Familiarity with office machines (e.g fax, printer ect.)  
• Strong communication and people skills  
• Good organizational and multi-tasking abilities   
• Problem-solving skills  
• Customer service orientation   
• A high school diploma   
• Desires to help your patients 

 If this sounds like you, you will fit right in with the team!  

 Why You Should Join Our Team   

A career with us is a chance to work with everyone involved in the future of Specialty dental care. Dental Assistants, Sterilization Technicians, Office Managers, Patient Care Coordinators and many more all work together to improve the patient care experience and great clinical results.   

We strive to build and maintain an environment where employees from all backgrounds are valued, respected, and have the opportunity to succeed. You will also find a culture of continuous learning and a commitment to supporting our team members in all aspects of their lives—at home, at work and everywhere in between.   

Your Benefits & Perks: 

• BCBS Medical & Dental insurance Options 
• VSP Vision Coverage      
• Complimentary Life Insurance Policy (employee only)
• Short-term & Long-Term Disability   
• Pet Insurance Coverage  
• 401(k) plan w/match options
• HSA / FSA Account Access 
• Identity Theft Protection 
• Legal Services Package 
• Hospital/Accident/Critical Care Coverage 
• Paid Time Off  

1500 Tara Hills Dr. Ste 206 Pinole, CA 94564

Stress-Free Auto Care is a modern, tech-enabled shop revolutionizing the auto repair experience. As an Automotive Service Advisor, you will play a crucial role in communicating with customers about their vehicle repair needs and ensuring a seamless service process.

Responsibilities:

• Greet customers and document their concerns regarding vehicle repairs
• Advise customers on repair options and costs
• Consult with technicians to provide accurate service outcomes
• Inform customers about potential cost savings and warranty protections
• Manage service center scheduling and workflow efficiently
• Keep customers updated on service changes and vehicle readiness
• Assist customers in deciding on repair options
• Maintain facility cleanliness and organization

Requirements:

• Typing speed of 40+ Words Per Minute
• Verifiable shop experience as Front Desk Sales/Advisor Sales/Management
• Eligibility to work in California
• Familiarity with repair and labor guides such as AllData or Mitchell products
• Knowledge of the B.A.R. Write it Right standards

Why Join Us:

• Competitive Base Pay: $70,305
• Uncapped Monthly Commission
• Paid time off, health, dental, and vision insurance
• 401k with matching, referral program, and employee discounts
• Enhance your skills in customer service and automotive industry knowledge

Stress-Free Auto Care is a modern, tech-enabled shop revolutionizing the auto repair experience. As an Automotive Service Advisor, you will play a crucial role in communicating with customers about their vehicle repair needs and ensuring a seamless service process.

Compensation: $55,000 base + Uncapped Commission

Responsibilities:

• Greet customers and document their concerns regarding vehicle repairs
• Advise customers on repair options and costs
• Consult with technicians to provide accurate service outcomes
• Inform customers about potential cost savings and warranty protections
• Manage service center scheduling and workflow efficiently
• Keep customers updated on service changes and vehicle readiness
• Assist customers in deciding on repair options
• Maintain facility cleanliness and organization

Requirements:

• Typing speed of 40+ Words Per Minute
• Verifiable shop experience as Front Desk Sales/Advisor Sales/Management
• Eligibility to work in California
• Familiarity with repair and labor guides such as AllData or Mitchell products
• Knowledge of the B.A.R. Write it Right standards

Why Join Us:

• Paid time off, health, dental, and vision insurance
• 401k with matching, referral program, and employee discounts
• Enhance your skills in customer service and automotive industry knowledge

FT Front Desk Coordinator | North Bay Area Market
Location(s): Mill Valley Infusion Center 
Full-Time | Monday - Friday, rotating Saturdays | 7:30 AM - 4:30 PM

We’re looking for a Front Desk Coordinator with more than just a friendly face — we’re looking for a calm, capable operations pro who’s ready to help redefine the patient experience from the moment someone walks through our doors.

This is a high-impact, patient-facing role where your attention to detail, healthcare expertise, and ownership mindset make all the difference. From managing appointment scheduling and verifying insurance to setting the tone for each visit, you’ll be a key part of what makes IVX Health feel exceptional.

About the Role

As a Front Desk Coordinator, you’ll play a critical role in shaping the care experience for our patients. This Monday-Friday, regular business hours role involves providing exceptional service as the first point of contact while supporting the daily operations of our infusion centers. From managing schedules to maintaining patient records, your work will ensure that our centers run smoothly and our patients feel valued.

What You’ll Do

• Lead First Impressions — Greet patients with warmth and professionalism, answering phones and supporting visitors with confidence and care
• Manage Scheduling and Coordination — Schedule, reschedule, and confirm appointments, ensuring all pre-visit requirements and authorizations are in place
• Ensure Operational Excellence — Verify patient insurance, update demographic information, and collect copays with accuracy and integrity
• Collaborate with Clinical Teams — Coordinate patient flow and communicate clearly with nursing staff to ensure a smooth and safe experience
• Maintain an Inviting Space — Keep the front desk and reception area organized and stocked, maintaining a welcoming, polished environment
• Support Across Centers — Flex as needed to support other centers within your market during staff absences, openings, or higher-volume days

What We're Looking For

• 1–3 years of front desk or administrative experience in a medical or healthcare setting
• High School Diploma or GED required
• Strong understanding of insurance verification, billing basics, and the patient intake process
• Proficiency in EHR/EMR systems and scheduling software
• Knowledge of medical terminology and patient-facing protocols
• Exceptional customer service and communication skills
• Ability to multitask in a fast-paced environment while staying organized and accurate
• Quick learning agility—you adapt fast, absorb new processes quickly, and stay ahead of the curve
• Adaptable and dependable, with a willingness to support multiple centers and adjust to evolving workflows

Why You'll Love IVX Health

We’re not just redefining care for our patients — we’re redefining it for our teams, too. When you join IVX, you’ll find:

• Predictable Hours: Monday–Friday, regular business hours with rotating Saturdays
• Supportive Culture: Work with a compassionate, values-driven team
• Professional Growth: Tuition reimbursement, CEU access, and development opportunities
• Comprehensive Benefits: Medical, dental, vision, 401(k) match, disability, and more
• Life-Friendly Perks: Paid volunteer time, wellness support, and family-building benefits

FT Front Desk Coordinator | South Bay Area Market
Location(s): Fremont Infusion Center
Full-Time | Monday - Friday + rotating Saturdays | 7:30 AM - 4:30 PM

We’re looking for a Front Desk Coordinator with more than just a friendly face — we’re looking for a calm, capable operations pro who’s ready to help redefine the patient experience from the moment someone walks through our doors.

This is a high-impact, patient-facing role where your attention to detail, healthcare expertise, and ownership mindset make all the difference. From managing appointment scheduling and verifying insurance to setting the tone for each visit, you’ll be a key part of what makes IVX Health feel exceptional.

About the Role

As a Front Desk Coordinator, you’ll play a critical role in shaping the care experience for our patients. This Monday-Friday, regular business hours role involves providing exceptional service as the first point of contact while supporting the daily operations of our infusion centers. From managing schedules to maintaining patient records, your work will ensure that our centers run smoothly and our patients feel valued.

What You’ll Do

• Lead First Impressions — Greet patients with warmth and professionalism, answering phones and supporting visitors with confidence and care
• Manage Scheduling and Coordination — Schedule, reschedule, and confirm appointments, ensuring all pre-visit requirements and authorizations are in place
• Ensure Operational Excellence — Verify patient insurance, update demographic information, and collect copays with accuracy and integrity
• Collaborate with Clinical Teams — Coordinate patient flow and communicate clearly with nursing staff to ensure a smooth and safe experience
• Maintain an Inviting Space — Keep the front desk and reception area organized and stocked, maintaining a welcoming, polished environment
• Support Across Centers — Flex as needed to support other centers within your market during staff absences, openings, or higher-volume days

What We're Looking For

• 1–3 years of front desk or administrative experience in a medical or healthcare setting
• High School Diploma or GED required
• Strong understanding of insurance verification, billing basics, and the patient intake process
• Proficiency in EHR/EMR systems and scheduling software
• Knowledge of medical terminology and patient-facing protocols
• Exceptional customer service and communication skills
• Ability to multitask in a fast-paced environment while staying organized and accurate
• Quick learning agility—you adapt fast, absorb new processes quickly, and stay ahead of the curve
• Adaptable and dependable, with a willingness to support multiple centers and adjust to evolving workflows

Why You'll Love IVX Health

We’re not just redefining care for our patients — we’re redefining it for our teams, too. When you join IVX, you’ll find:

• Predictable Hours: Monday–Friday, regular business hours with rotating Saturdays
• Supportive Culture: Work with a compassionate, values-driven team
• Professional Growth: Tuition reimbursement, CEU access, and development opportunities
• Comprehensive Benefits: Medical, dental, vision, 401(k) match, disability, and more
• Life-Friendly Perks: Paid volunteer time, wellness support, and family-building benefits

Everlaw is looking for a Senior Software Engineer, AI Platform with experience building and operating AI platform capabilities that power user-facing software in complex ecosystems. Transforming legal tech with software and AI is a full-stack challenge that applies retrieval, vector search, model orchestration, evaluation, and agentic patterns - alongside search, databases, and real-time collaboration - to help our customers find the truth in millions of documents.

We will encourage you to explore our entire system and work with significant autonomy across the stack. If you have deeper experience in areas like RAG pipelines, LLM integrations, or large-scale retrieval pipelines, there will be plenty of opportunities to lean into that expertise. Most of all, we care about finding self-driven engineers who love their craft, write clean software, use the right tools for the job, and avoid dogma.

We’ve built sophisticated technology with a small, talented team; as we grow, we’ve maintained a culture where you’ll own serious capabilities, write great code, learn a huge amount, and have a lot of fun. You’ll work directly with product and platform partners as needed to ship AI platform features that matter.

We build with a high sense of urgency, with respect for the profound opportunity ahead of us, but don’t rely on sprints or made-up deadlines to motivate results; code quality and maintainability are paramount. At our core, we enjoy the creative process of building systems that are reliable, reproducible, explainable, scalable, and secure. We do this by empowering our team members, tackling challenging and complex engineering problems, and providing mentoring, coaching, and comprehensive feedback.

At Everlaw, our mission is to promote justice by illuminating truth. Our company culture is open and vibrant, and we’re committed to the professional growth of our team members, offering an annual learning and development stipend, regular check-ins with managers regarding career goals, and mentoring from staff and principal engineers. If you’re looking for a place that values passion, integrity, thinking big, and a desire to apply your experience while also continuing to learn, we’d love to hear from you.

Think you’re missing some of the skills and are hesitant to apply? We do not believe in the “perfect” candidate and encourage you to apply if you feel you can bring value to our team. This is a full-time, on-site position located in Oakland, California with an expected hybrid schedule of 3 days/week in the office and 2 days/week at home.

Getting started

• We want you to feel like part of the team early on! Our onboarding process will integrate you into the company with informative sessions on our product, policies, processes, and team structure and goals.
• We’re excited for you to learn, grow, and contribute right away! We trust that you’ll bring industry experience and knowledge that will uplift and uplevel the team, but we don’t expect you to know everything on Day 1.

In your role, you'll...

• Build AI platform capabilities that power product experiences such as Deep Dive, predictive coding, multi-modal understanding, agentic workflows, translations, search, review, and more.
• Contribute to RAG, semantic retrieval, and agentic orchestration patterns, including indexing pipelines, query flows, tool-calling and planning logic, relevance tuning, benchmarking, and multi-modal workloads where applicable.
• Collaborate with Product, Platform, Security, and DevOps partners to build and ship new features in our production environments.
• Help with scaling our system to larger datasets with hundreds of millions of documents. 
• Provide Technical Mentorship to other engineers by both sharing your technical knowledge and becoming an expert in an area of our code base.
• Be a Code Reviewer by reviewing code developed by others using your knowledge of programming languages, design patterns, and best practices.
• Fix defects in our product by triaging product or system issues and writing code to debug, track and resolve these issues.
• Provide on-call support for the product by answering questions from customers, triaging defects and exceptions, and carrying the pager.
• Contribute to documentation for internal engineering consumption or for external the Everlaw platform.
• Do technical interviews to help us recruit engineers and grow the team.

About you

• You have a BS or MS in Computer Science, or equivalent coursework.
• You have experience and proficiency in coding in a language such as C, C++, C#, Java, Python, Javascript, Go or Rust.
• You have good knowledge of algorithms and fundamental computer science concepts, relational databases, API design, and building user interfaces
• You have practical experience with AI/ML-powered systems such as retrieval pipelines, semantic search features, agentic pipelines, document classification systems, or LLM-integrated features.
• You have work experience with AI development tools like Cursor and Claude Code, accelerating your planning, coding, and testing of production features.
• You have at least 4 years of experience building distributed systems in the cloud with service based architecture, using frontend frameworks to create rich, deep, web applications, and experience with the best practices to test, maintain, and launch cloud based software.
• You have at least 1 year of experience leading or coordinating multi-developer efforts, including planning and technical breakdown.

Pluses

• You are familiar with building software on the AWS platform.
• You are familiar with MySQL, Postgres
• You are familiar with vector or graph databases
• You are familiar with LLMOps

Benefits

• The expected salary range for this role is between $173,000 - $251,000. The final offered salary will be dependent upon many factors including the candidate’s experience and skills. The base pay range is subject to change in the future.
• Equity program
• 401(k) retirement plan with company matching
• Health, dental, and vision
• Flexible Spending Accounts for health and dependent care expenses
• Paid parental leave and approximately 10 days (80 hours) per year of sick leave
• Seventeen paid vacation days plus 11 federal holidays
• Membership to Modern Health to help employees prioritize mental health and wellness
• Annual allocation for Learning & Development opportunities and applicable professional membership dues
• Company-sponsored life and disability insurance
• Find out more about our Benefits and Perks

Perks

• Work in Downtown Oakland, just steps from the BART line and dozens of restaurants
• You will get a powerful Linux laptop and be able to customize your desk setup
• Bond over team lunches and out-of-the-box events 
• Ranked “#1 on G2 for Ediscovery Software and Momentum” and we offer free eDiscovery resources to benefit the greater societal good with Everlaw for Good
• Time off for company-sponsored volunteer events and 4 paid hours per quarter to volunteer at a charitable organization of your choice
• Take advantage of learning and career development opportunities 
• Ranked #9 on Glassdoor's Best Places to Work 2023 for US small and medium companies
• One of Wealthfront’s 2021 Career Launching Companies, and ranked #2 on the “2022 Bay Area Best Places to Work” list by the San Francisco Business Times and the Silicon Valley Business Journal
• One of Fast Company’s World's Most Innovative Companies for 2022 and proud contributor of free ediscovery resources to benefit the greater good through “Everlaw for Good”
• #LI-EJ1
• #LI-Hybrid

Everlaw is looking for a Data Analyst who transforms raw data into the actionable insights our leadership needs to steer the company forward. Everlaw is at the forefront of legal technology, dealing with massive, complex datasets to help legal teams uncover the truth in high-stakes litigation. Data is absolutely critical in helping our company navigate complex use cases, sophisticated user workflows, and the operational challenges of a high-growth, AI native SaaS business.

You’ll collaborate with Senior Data Scientists, Product Managers, GTM leadership, Software Engineers, and many other partners to dive into our data ecosystem and monitor product performance, track user engagement, and identify trends that inform our company’s strategic roadmap. You will be responsible for ensuring our data remains a "source of truth" by maintaining rigorous quality standards and building intuitive dashboards that democratize information across the company. As a team, we highly value innate curiosity, an eye for detail, and a preference for solving problems collaboratively.

At Everlaw, engineering is key to our mission. Our company culture is open and vibrant and we’re committed to the professional growth of our team members, offering an annual learning and development stipend and regular check-ins with managers regarding career goals. If you’re looking for a place that values passion, integrity, thinking big, and a desire to learn, we’d love to hear from you! Think you’re missing some of the skills and are hesitant to apply? We do not believe in the ‘perfect’ candidate and encourage you to apply if you feel you can bring value to our team.  

This is a full-time, exempt position located onsite (3 days/week in office) in Oakland, California.

Getting started

• We want you to feel like part of the team early on! Our onboarding process will integrate you into the company with informative sessions on our product, policies, processes, and team structure and goals.
• We’re excited for you to learn, grow, and contribute right away! We trust that you’ll bring industry experience and knowledge that will uplift and uplevel the team, but we don’t expect you to know everything on Day 1.

In your role, you'll...

• Familiarize yourself with our technologies, workflows, and codebase through extensive training and product certification.
• Transform large datasets into actionable metrics and attributes using SQL and Spark.
• Explore and develop the right repeatable methods for mining insight from large unstructured datasets, leveraging a variety of tools spanning Jupyter notebooks, Looker, and Heap.
• Design and surface metrics that are faithful and precise, while helping the business understand how to drive those metrics.
• Build out the data context layer (schemas, metric definitions, institutional knowledge, etc.) to power agentic analytics workflows.
• Advise business teams on how to implement scalable, robust telemetry and analytics tracking.

About you

• A Bachelor’s degree in a quantitative field such as Statistics, Mathematics, Computer Science, Economics, or a related technical discipline.
• Up to 4 years of experience (including internships) turning large datasets into actionable business insights.
• Experience and proficiency wrangling data using SQL.
• Experience and proficiency in applying scientific programming languages (Python, R, Julia, etc.) to data analysis problems.
• Understanding of the fundamentals of relational databases and data modeling.
• Strong foundation of statistical methods and probability theory.
• Excellent communication and presentation skills, especially in translating technical information to non-technical audiences.

Pluses

• Experience working with common open source analytics tools such as Airflow or DBT.
• Experience working with distributed processing technologies such as Spark or MapReduce.
• Experience applying machine learning or statistical modeling methods to real world problems.
• Familiar with Git or a similar DVCS.

Benefits

• The expected salary range for this role is between $120,000 - $172,000. The final offered salary will be dependent upon many factors including the candidate’s experience and skills. The base pay range is subject to change in the future.
• Equity program
• 401(k) retirement plan with company matching
• Health, dental, and vision
• Flexible Spending Accounts for health and dependent care expenses
• Paid parental leave and approximately 10 days (80 hours) per year of sick leave
• Seventeen paid vacation days plus 11 federal holidays
• Membership to Modern Health to help employees prioritize mental health and wellness
• Annual allocation for Learning & Development opportunities and applicable professional membership dues
• Company-sponsored life and disability insurance
• Find out more about our Benefits and Perks

Perks

• Work in Downtown Oakland, just steps from the BART line and dozens of restaurants
• You will get a powerful Linux laptop and be able to customize your desk setup
• Bond over team lunches and out-of-the-box events 
• Ranked “#1 on G2 for Ediscovery Software and Momentum” and we offer free eDiscovery resources to benefit the greater societal good with Everlaw for Good
• Time off for company-sponsored volunteer events and 4 paid hours per quarter to volunteer at a charitable organization of your choice
• Take advantage of learning and career development opportunities 
• Ranked #9 on Glassdoor's Best Places to Work 2023 for US small and medium companies
• One of Wealthfront’s 2021 Career Launching Companies, and ranked #2 on the “2022 Bay Area Best Places to Work” list by the San Francisco Business Times and the Silicon Valley Business Journal
• One of Fast Company’s World's Most Innovative Companies for 2022 and proud contributor of free ediscovery resources to benefit the greater good through “Everlaw for Good”
• #LI-EJ1
• #LI-Hybrid

About Us

At Prenuvo, we are on a mission to flip the paradigm from reactive “sick-care” to proactive health care. Our award-winning whole body scan is fast (under 1 hour), safe (MRI has no ionizing radiation), and non-invasive (no contrast). Our unique integrated stack of optimized hardware, software, and increasingly AI, coupled with the patient-centric experience across our domestic and global clinics, have allowed us to lead the change against “we caught it too late again".

We are looking for a Patient Liaison to join our incredible team at our Irvine, CA clinic located at 1980 Main St, Irvine, CA 92614, United States. As our patients walk into the clinic, you will be the welcoming face of our clinic, embodying a cheerful, professional, and polished demeanor at all times. This role is perfect for someone with a natural talent for customer service, a compassionate outlook, and exceptional attention to detail.

Our clinics are open up to seven (7) days a week, and the role may require a flexible schedule, including weekdays, weeknights, and weekends. As this is an on-site position, candidates must also be available to cover shifts within a 45-minute notice, when needed.

Help reshape the world through proactive healthcare while working with cutting-edge technology and high performing teams with deep expertise - join us to make a difference in people’s lives!

What You’ll Do

Front Desk Responsibilities

1. Patient Check-In, Registration, and Check Out
• Welcome patients and visitors, ensuring a warm and professional first impression.
• Verify patient identity, and required documentation.
• Assist patients with completing registration and intake forms as needed.
• Manage scheduling, cancellations, and rescheduling of appointments.
• Educate patients on post-scan expectations.
2. Communication and Coordination
• Serve as a liaison between patients, providers, technologists, and clinical staff.
• Ensure the front desk area is organized, stocked, and operates efficiently.
3. Customer Service Excellence
• Address patient concerns or complaints with empathy and professionalism.
• Encourage patient feedback and foster a positive clinical experience.

MRI Tech Aide Responsibilities

1. Patient Preparation for MRI Scans
• Escort patients to changing rooms and explain pre-scan protocols.
• Assist patients with positioning for comfort and safety during scans.
• Screen for contraindications and verify compliance with safety protocols.
2. Support MRI Technologists
• Prepare the MRI suite with necessary supplies and clean equipment after use.
• Communicate any patient-specific concerns or needs to the technologist.
• Assist in maintaining an efficient workflow to minimize patient wait times.
3. Equipment and Environment Maintenance
• Report any technical issues or maintenance needs to appropriate personnel.
• Keep patient areas tidy and well-stocked with necessary materials.

What You’ll Bring

• Experience: At least 1+ year in customer service, preferably in a healthcare or related field.
• Initiative: A self-starter who takes ownership of their training and development.
• Work Ethic: Punctual, dependable, and committed to excellence in medical and customer care.
• Flexibility: Availability to work varied hours, including weekdays and weekends as needed.
• Efficiency: Ability to manage priorities in a fast-paced environment while addressing patient concerns with sensitivity and care.
• Team Player: Works collaboratively while maintaining a pleasant and professional demeanor with patients and colleagues.

Nice-to-Have:

• Previous experience in healthcare, hospitality, or MedSpa.
• Proven experience as a Receptionist, Front Office Representative, or similar role.

Key Competencies

• Exceptional interpersonal and communication skills.
• Attention to detail and a commitment to high standards of excellence.
• Strong organizational skills and the ability to adapt to change.
• Problem-solving and decision-making abilities.
• Passion for patient care and creating memorable experiences.
• Emotional intelligence to manage emotions effectively and foster teamwork.

Considerations

• The Patient Liaison position requires individuals to stand for extended periods to ensure outstanding in-clinic patient care and experience. Depending on the shift, which may vary based on business needs and clinic operating hours, employees will receive a paid 15-minute sitting break if standing for more than 4 consecutive hours, and a second paid 15-minute sitting break if the shift exceeds 10 hours. These additional breaks are supplementary to, and provided in compliance with, state-mandated meal and rest break requirements applicable to the state in which the employee works. These 15-minute sitting breaks are in addition to and do not interfere with the state-mandated meal and rest breaks

Our Values

First: we are Pioneers

• Transforming healthcare requires divergent thinking, bias for action, disciplined experimentation, and consistent grit and determination to maintain momentum. This journey is as challenging as it is rewarding.

Second: we are Platform-Builders

• We’re always building foundations that allow us to achieve tomorrow more than we did today. We never lose sight of what’s ahead – in a mindset of ownership and duty to our mission.

Above all: we are Patients

• We could all be the next person who walks through our very doors, seeking clarity or peace of mind. We are proud of our impact on our patients’ lives, and we won’t stop till everyone can benefit from our work.

What We Offer

• An avenue to make a positive impact on people's lives and their health
• We believe in preventative healthcare for everyone, including our team - Prenuvo provides free, whole-body scans to each team member 
• Growth opportunities are at the heart of our people journey, we’re doing big things with bright minds - there is no single path to success, it can be shaped along the way
• Building strong relationships is at the core of everything we do - our team gets together each week to connect, share, and socialize 
• Recognizing time away to restore is vital to our wellbeing - we have a flexible vacation policy and we will encourage you to use it
• We now offer the Prenuvo’s Commuter Benefits Plan to help cover your transit and parking costs. Whether you ride, drive, or park, we’ve got you covered—making your commute easier and more affordable! 
• Prenuvo offers a 401(k) retirement savings plan to eligible employees, allowing team members to make pre-tax contributions toward their retirement. While Prenuvo facilitates access to the plan, the company does not currently offer matching contributions.
• We offer a comprehensive benefits package including health, dental, vision, including Mental Health coverage, to support you and your family
• The hourly wage for this role ranges from $20-$25 in local currency, depending upon experience

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

As part of the hiring process, successful candidates will undergo a background check in compliance to applicable federal, provincial, and state rules.

Please be advised that official communication from our recruitment team will only come from our authorized domain [prenuvo.com]. If you are contacted by a recruiter, please ensure their email address ends with @prenuvo.com. We do not use third-party recruitment services or any other email domains for hiring purposes. If you receive communication that you believe to be fraudulent, please report it immediately to jobs@prenuvo.com.

Our office, Valley Oral & Maxillofacial Surgery-Sacramento, in Sacramento, CA is seeking a talented full-time surgical assistant to our Oral Surgeon to join our busy specialty practice.  

We are looking for a talented and skilled Surgical Assistant to help us accomplish our mission to improve the lives of our patients by providing a world-class specialty experience for every patient. Here is what you need to know about the role, our team and why we could be the right next step in your career.  

Your Responsibilities 

• Prepare the surgical area, instruments, and equipment before each procedure. 
• Assist the surgeon during procedures by anticipating the surgeon's needs and assisting as required. 
• Keep surgical areas and instruments clean and sterilized. 
• Monitor and record patient vitals and ensure patient comfort and safety. 
• Prepare and provide post-operative instructions and materials to patients. 
• Perform other duties as assigned by the surgeon or office manager. 

 As one of the essential members of our office, you will also help to facilitate/coordinate other office responsibilities as needed.  

Your Background 

• 1-2 years in Oral Surgery
• Understanding of health & safety regulations 
• Ability to perform regulated non-surgical tasks 
• Good computer skills 
• Excellent communication and people skills 
• A strong attention to detail 
• Well-organized and reliable 
• A high school diploma  

 If this sounds like you, you will fit right in with the team! 

Your Benefits & Perks

• BCBS Medical & Dental insurance Options 
• VSP Vision Coverage      
• Complimentary Life Insurance Policy (employee only)
• Short-term & Long-Term Disability   
• Pet Insurance Coverage  
• 401(k) plan w/match options
• HSA / FSA Account Access 
• Identity Theft Protection 
• Legal Services Package 
• Hospital/Accident/Critical Care Coverage 
• Paid Time Off   
• Strong culture of honesty and teamwork 

Practice Location

2398 Fair Oaks Blvd, Ste 1A Sacramento, CA 95825

Our office, EndoCare - Berkeley, is seeking a talented Dental Assistant to join our busy specialty practice. 

We are looking for a talented and skilled Dental Assistant to help us accomplish our mission to improve the lives of our patients by providing a world-class specialty experience for every patient. This is a traveling position between our 3 locations: Oakland, Alameda, and Berkeley. Here is what you need to know about the role, our team and why we could be the right next step in your career.  

Your Responsibilities 

You will ensure excellent patient service and lift administrative and basic dental tasks off the Dentist’s shoulders. You will be focused on ensuring that the patients' needs, concerns, and questions are answered. You will help keep the patient relaxed and comfortable during their visit, being the patients go to resource during their visit which includes the following: 

• Welcoming patients to the dental office 
• Preparing patients for treatment, ensuring their comfort 
• Selecting and set up instruments, equipment, and supplies 
• Sterilizing instruments according to regulations 
• Assisting the dentist through 4-handed dentistry 
• Providing oral hygiene and post-operative care instructions 
• Keeping the dental room clean and well-stocked 
• Scheduling appointments and post op visits 
• Maintaining accurate patient records  
• Assisting with payment procedures 
• Ability to travel between our three locations: Oakland, Alameda, and Berkeley

As one of the essential members of our office, you will also help to facilitate/coordinate other office responsibilities as needed.  

Your Background 

You are a resourceful dental assistant who loves helping patients receive the experience they deserve and helping the Dentist to provide it. You're excited by the prospect of a patient leaving your office in a healthier, stronger, and more comfortable / happier being, each and every day. You’re a kind, passionate and collaborative problem-solver who is able to proactively adjust to shifting priorities, and values the chance to make an important impact.  

You also have the following: 

• At least 1-2 years of proven experience as dental assistant, specialty is preferred 
• Knowledge of dental instruments and sterilization methods 
• Understanding of health & safety regulations 
• Ability to perform regulated non-surgical tasks 
• Good computer skills 
• Excellent communication and people skills 
• A strong attention to detail 
• Well-organized and reliable 
• A high school diploma  
• A certificate from an accredited dental assistant program (if required by law) 
• An active state radiology license (if required by law) 

**Must be able to travel to all 6 location but mandatory (Oakland/Alameda/Berkeley)**

If this sounds like you, you will fit right in with the team! 

Why You Should Join Our Team  

A career with us is a chance to work with everyone involved in the future of Specialty dental care. Dental Assistants, Sterilization Technicians, Specialists, Office Managers, Patient Care Coordinators and many more all work together to improve the patient care experience and great clinical results.  

We strive to build and maintain an environment where employees from all backgrounds are valued, respected, and have the opportunity to succeed. You will also find a culture of continuous learning and a commitment to supporting our team members in all aspects of their lives—at home, at work and everywhere in between.  

Your Benefits & Perks 

• BCBS Medical & Dental insurance Options 
• VSP Vision Coverage      
• Complimentary Life Insurance Policy (employee only)
• Short-term & Long-Term Disability   
• Pet Insurance Coverage  
• 401(k) plan w/match options
• HSA / FSA Account Access 
• Identity Theft Protection 
• Legal Services Package 
• Hospital/Accident/Critical Care Coverage 
• Paid Time Off 

2300 Durant Avenue Berkeley, CA 94704

As the Workplace Experience Manager for Everlaw’s Oakland headquarters, you will be the primary architect of our office environment, ensuring it remains a vibrant, inclusive, and high-functioning space for our team. You will lead day-to-day workplace operations for our Oakland office, managing everything from vendor relationships and ongoing workplace experience programming to large-scale internal events that foster engagement and belonging. This role requires a unique blend of operational excellence, hospitality-driven leadership, event planning expertise, and a passion for building a culture where every Everlawyer can do their best work.

You will sit within the People Team and collaborate closely with IT, Finance, Facilities and People Programs to ensure our workplace programs seamlessly support our hybrid work model and company growth.

At Everlaw, our mission is to promote justice by illuminating the truth. Our company culture is open and vibrant, and we’re committed to the professional growth of our team members, offering an annual learning and development stipend and regular check-ins with managers regarding career goals. If you’re looking for a place that values passion, integrity, thinking big, and a desire to learn, we’d love to hear from you! Think you’re missing some of the skills and are hesitant to apply? We do not believe in the ‘perfect’ candidate and encourage you to apply if you feel you can bring value to our team. Learn more about Life at Everlaw.

This is a full-time, exempt position that will require being in-office Monday through Friday in our Oakland, CA headquarters.

Getting started

• We want you to feel like part of the team early on! Our onboarding process will integrate you into the company with informative sessions on our product, policies, processes, and team structure and goals.
• We’re excited for you to learn, grow, and contribute right away! We trust that you’ll bring experience and knowledge that will uplift and uplevel the team, but we don’t expect you to know everything on Day 1.

In your role, you'll...

• Manage the day-to-day operations of our Oakland headquarters to ensure a high-quality, inclusive, and productive environment for all employees and visitors.
  • Partner with our Facilities team on office design and operations to deliver a seamless, inclusive workplace experience that reflects employee needs, including thoughtful workspace layout, meeting spaces, and accessible, welcoming environments that address employee inclusion needs.
  • Partner with our Food & Beverage team to understand employee needs and preferences, shaping inclusive food programs and creative, culture-building initiatives (think Ramen day or MasterChef challenges) that enhance engagement and the overall workplace experience.
• Lead the planning and execution of internal org-wide Workplace events that foster inclusion and engagement, working in partnership with the satellite offices and the Facilities and Culinary teams. Events include things like our annual summer picnic, holiday party and ERG programming support. 
• Manage the workplace budget for the Oakland office, tracking expenses and identifying opportunities for operational improvements or cost savings.
• Identify employee needs and serve as the voice of the employee by using qualitative and quantitative feedback to define, evolve, and execute our Workplace Experience strategy, including survey analysis and documenting and escalating feedback across stakeholders.

About you

• You have at least 5 years of experience in workplace operations, facilities management, or corporate hospitality, preferably within a high-growth tech environment.
• You have experience managing vendor relationships and negotiating contracts to ensure high-quality service delivery.
• You have a proven track record of event planning and deep passion for executing creative, inclusive events that build community and foster a sense of belonging.
• You are an exceptional communicator who can build strong relationships with stakeholders at all levels of the organization.
• You are a proactive problem-solver with a "no task is too small" mentality and the ability to manage multiple competing priorities simultaneously.
• You are detail-oriented and organized, with experience managing budgets and operational workflows.
• You are authorized to work in the United States without restrictions. Please note that at this time, Everlaw is not sponsoring employment visas for this role.

Benefits

• The expected salary range for this role is between $142,000 - $165,000. The final offered salary will be dependent upon many factors including the candidate’s experience and skills. The role's compensation is subject to change in the future.
• Equity program
• 401(k) retirement plan with company matching
• Health, dental, and vision
• Flexible Spending Accounts for health and dependent care expenses
• Paid parental leave and approximately 10 days (80 hours) per year of sick leave
• Seventeen paid vacation days plus 11 federal holidays
• Membership to Modern Health to help employees prioritize mental health and wellness
• Annual allocation for Learning & Development opportunities and applicable professional membership dues
• Company-sponsored life and disability insurance
• Find out more about our Benefits and Perks

Perks

• Work in Uptown Oakland, just steps from the BART line and walking distance to Lake Merritt
• Monthly home internet reimbursement
• Select your preference of hardware (Mac or PC) and customize your desk setup
• Lunch provided in-office daily in addition to a wide variety of snacks and beverages in the office
• Allocated funds for departmental team building activities and company-wide out-of-the-box events 
• Time off for company-sponsored volunteer events and 4 paid hours per quarter to volunteer at a charitable organization of your choice
• Take advantage of learning and career development opportunities 
• Ranked #9 on Glassdoor's Best Places to Work 2023 for US small and medium companies
• One of Wealthfront’s 2021 Career Launching Companies, and ranked #2 on the “2022 Bay Area Best Places to Work” list by the San Francisco Business Times and the Silicon Valley Business Journal
• One of Fast Company’s World's Most Innovative Companies for 2022 and proud contributor of free ediscovery resources to benefit the greater good through “Everlaw for Good”
• #LI-KV1
• #LI-Hybrid

Role Summary and Impact 

As part of the Global Operations Centre (GOC), you will work closely with teams across the United States, Europe, and Asia to deliver high-impact solutions in a collaborative, multicultural environment. We are looking for a Manager Digital IO who will: 

• Campaign Execution: Lead the setup, execution, and documentation of direct IO media campaigns across various partners, particularly any high-value or complex campaigns. Ensure all aspects of campaign are delivered according to terms outlined in the client approved media plan and IOs. 

• Campaign Optimization and Reporting: Collaborate with Managers and Associates and Managers in monitoring campaign performance metrics, including impressions, clicks, spend, and any campaign specific KPIs. Analyze campaign performance reporting, and utilize data driven insights to guide optimization recommendations to enhance campaign effectiveness and achieve client goals.  

• Coordination: Work closely with onshore counterparts to ensure cohesive execution of media strategies and adherence to client specifications. Facilitate communication of campaign progress between all parties involved. 

• Team Leadership: Mentor and provide guidance to Associates and team members involved in Digital IO campaigns. Foster a collaborative environment and support professional development within the team. 

• Budget Managerment: Track and monitor campaign budgets to ensure optimal performance. Manage monthly budget reconciliation, communicate with partners to confirm delivery data, save delivery documentation (proof of performance), and send updated IOs where necessary. 

Skills and Experience 

If this opportunity looks right for you, we are looking for candidates who have: 

• Have a bachelor's degree. 

• Your level of English is advanced (B2-C2) (Indispensable for the position). 

• 3+ years of experience implementing campaigns on digital platforms such as DV360, the Trade Desk, or Campaign Manager 360 and pevious experience with billing platfors such as Prisma, Coupa, Advertmind, MMS, Adspend or others. 

• At least 1 year of leadership experience.  

Life at WPP Media & Benefits 

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.   

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. 
 
We believe the best work happens when we're together, fostering creativity, collaboration, and connection.  If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. 

For Mexico: 

This position is available in a Remote or Hybrid Work Modality. The candidate must perform their work from any location within Mexico. Only Mexican nationals residing in the country or foreign nationals with a valid work permit may apply. Remote work from abroad is not permitted under any circumstances. 

For Colombia: 

This position is in a Remote or Hybrid Work Modality and must be performed within Colombian territory. Only candidates residing in Colombia with a valid work permit may apply. Remote work contracts do not allow employment or relocation abroad. 

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy ) for more information on how we process the information you provide. 

While we appreciate all applications received, only those candidates selected for an interview will be contacted.  

#LI-GOC

Remote Audiologist | hear.com

Locations: California | Minnesota | New York | North Carolina | Texas (Fully Remote)

Must hold an active AUD license in CA, MN, NC, NY, or TX.

Why This Role

Most audiology jobs tie you to a clinic, a commute, and a schedule that wasn't built around you. This one is different.

At hear.com, you'll deliver expert hearing care entirely from home (no front desk, no parking, no overhead). You'll work with patients who are motivated, matched to the right technology, and supported by a team that handles the logistics so you can focus on what you're passionate about: helping people hear well to live well.

This is teleaudiology at its most advanced, and we're looking for clinicians who are ready to practice in a way that's reshaping the field.

What You'll Do

• Conduct remote evaluations, device fittings, and follow-up care for patients across your licensed state(s)
• Educate and guide patients on getting the most from their hearing technology
• Provide feedback on new hearing care tools and workflows that improve the patient experience
• Collaborate closely with our Sales Team to ensure seamless patient journeys
• Contribute clinical insights to hear.com's global network, the largest independent audiology network in the world

What You Bring

• Active AUD license in CA, MN, NC, NY, or TX with 2+ years of fitting experience
• A patient-first approach: empathetic, communicative, and genuinely invested in outcomes
• Comfort working independently and managing your own schedule and caseload
• Strong organizational skills and the ability to work across teams in a fast-paced environment
• Reliable home internet: hardwired connection required (100+ Mbps download / 20+ Mbps upload)
• Willingness to obtain licensure in additional states (all associated costs fully covered by hear.com)

What We Offer

Compensation

• Total target earnings of $100,000 to $120,000, made up of a $61,800 base salary plus monthly performance bonuses

Benefits

• Full medical, dental, and vision coverage
• 401(k)
• Paid parental leave
• Open (flexible) PTO policy
• Continuing education and certification costs fully covered so you can stay at the forefront of the field
• All equipment provided: laptop, monitor, keyboard, mouse, ethernet cable, and more

Schedule

• Monday through Friday, 8am to 5pm or 9am to 6pm in your time zone

Culture

• A close-knit, performance-driven team that values ownership, collaboration, and solutions over hierarchy
• Real input into products and processes; your clinical voice matters here

About hear.com

Since 2012, hear.com has grown into the fastest-growing hearing care company in the world, a profitable global health-technology leader with over 1,100 team members across 8 countries. Our mission is simple: help everyone hear well to live well.

We've built a digital-first model that makes hearing care more accessible, more personalized, and more effective. Joining hear.com means joining a team that's not maintaining the status quo. We're replacing it.

hear.com is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Employment with hear.com is at-will.

About the Role

Fivetran is building data pipelines to power the modern data stack for thousands of companies.

The Senior Deal Desk Specialist works cross functionally as part of the global Deal Desk team, collaborating with Sales, Finance and Legal, to ensure efficient quoting, contracting, document review and accuracy to increase deal velocity and processing in Fivetran systems. The right person has a strong background in supporting a high volume as well as a complex contracting sales organization and excellent customer service skills. Teamwork, collaboration and experience with Enterprise business are critical to the success of the right candidate.

This is a full-time, hybrid (1 day a week) position based out of our Denver or Oakland offices. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.

Technologies You’ll Use

• Salesforce CPQ

• Ironclad

What You’ll Do

• Act as a liaison for sellers between multiple groups (ie: sales ops, finance, product, sales leadership, legal) to help facilitate timely and accurate deal closure.

• Manage complex, nonstandard, predominantly Enterprise deals with multiple cross-functional partners

• Provide guidance to Account Executives/Sales Management on deal structures in order to meet customer requirements and maximize ARR.

• Partner with Finance and Legal teams to craft contractual language to ensure transactions comply with revenue recognition and business operational policies.

• Manage quote and contract approval workflows for pricing, discounts and special terms for the sales teams using Deal Desk established guidelines and company best practices.

• Maintain an agreed upon Service level agreement (SLA) on approvals and deal review times.

• Perform month-end and quarter-end closing activities to ensure completeness and accuracy of contracts, order forms and other document review and reporting.

• Participate in training activities for new quote and contracting processes for the sales organization.

• Identify and support process improvement efforts to streamline current procedures

• Cross-train with other Deal Desk functions to provide global coverage of quote, contracting and order management functions.

Skills We’re Looking For

• Experience working directly with high volume as well as complex sales teams in a supportive capacity

• Proven success in SaaS/B2B Industry, Deal Desk, Sales Operations supporting large enterprise customers/prospects.

• Expertise in navigating revenue recognition requirements in private/publicly held companies, including experience partnering with Revenue leadership on deal structures optimizing revenue recognition compliance.

• Experience advising sales on complex deal structures, contract terms, etc.

• Prior deal desk, or sales operations experience required

• Ability to work extended hours at end of month and end of quarter

• Experience using Salesforce, Salesforce CPQ, and Ironclad or comparable CLM software

• Ability to work independently in fast paced environment

• Demonstrated capability to build strong working relationships with internal business units

• Strong customer service skills and a great attitude

Bonus Skills​

• Ironclad

As part of our commitment to setting new hires up for success, all new sales team members attend a one-week, in-person Revenue Bootcamp during their second week at Fivetran. This bootcamp, held at one of our designated company locations, requires travel and is a mandatory part of the onboarding process.

#LI-HYBRID #LI-MT2

The Position: 

OPSWAT is now searching for Tier 2 Technical Support Engineer to join our Customer Support team. The role focuses on diagnosing and resolving complex technical issues and escalated issues from tier 1 support and ensuring customer satisfaction through timely responses. We are looking for an energetic and motivated person who likes interacting with customers, tinkering with software, learning about new technologies, and “doing what it takes,” to contribute to OPSWAT’s quick growth.

Responsibilities:

• Handle complex technical issues and escalated ones from tier 1 support via phone, case system, and chat.
• Provide advanced troubleshooting and support for OPSWAT solutions via log analysis, system diagnostics, network configurations.
• Conduct remote sessions with customers.
• Reproduce customer issues in lab environments and validate solutions and bug fixes.
• Evaluate the complexity of issues and escalate to tier 3 support.
• Collaborate with Tier 1 and Tier 3 support well.
• Work closely with technically oriented customers (typical customers are engineers and IT personnel).
• Provide status updates to customers, adhering to SLA and commitments.
• Maintain clear and professional communication to ensure positive customer experience and CSAT
• Contribute to the KBs creation and updates for customer’s self-service.
• Mentor L1 support and contributes to support process improvement.
• Get involved in professional delivery services.
• Get involved in other side projects and operations per request.

Minimum requirements:

• A good foundation of basic networking concepts.
• Basic knowledge of Linux, with an interest in expanding the knowledge.
• Ability to think logically, analyze logs and troubleshoot computer software and IT related issues.
• Troubleshooting SCADA communications issues
• Hands-on understanding of major DevOps tools: Docker, Kubernetes (GCP GKE), CI/CD tools, Terraform, Ansible, Monitoring & Logging Tools (Zipkin, Sentry, Prometheus, ELK stack).
• Strong spoken and written English.
• Excellent communication and interpersonal skills.
• A proven customer-oriented attitude.
• Strong team collaboration abilities and organizational skills.
• At least 2-4 years of Experience in providing customer support of technical software products or a technical helpdesk environment or a related field.

 Nice to have

• Bachelor’s degree in computer science (CS), or technical discipline, or equivalent experience.
• Experience working with offshore teams. 
• Familiarity with computer programing.
• Technical familiarity with Mac OS.
• Cybersecurity domain experience, including file security, device security, network security, etc.
• Network integration skillsets (e.g. Cisco, Dell-EMC, Juniper, Aruba, Ruckus, Meraki, Aerohive, Extreme, etc).
• Certifications/Training: Relevant SCADA or PLC OEM certifications.
• Experience in Control System Design, PLC Programming, & SCADA Development
• Experience in Cloud Based Services (e.g. AWS, GCP).
• Experience working on Linux based infrastructure.
• Experience working with scripting languages such as bash script, PowerShell, and Python.
• Configuration and management of databases such as MySQL, Mongo.

About the Job

<sup>The Supply Chain Compliance Project Manager builds and maintains the compliance infrastructure that allows our supply chain to operate in a defense environment. This role translates complex regulatory requirements—FAR/DFARS, ITAR, export controls, and customer flow-downs—into clear, executable processes that withstand internal audits, customer scrutiny, and government review.

You'll own compliance workstreams from identification through remediation—conducting gap assessments, mapping compliance touchpoints across procurement and manufacturing workflows, developing compliant processes and documentation standards, and driving accountability through implementation. This isn't a policy writing role. You'll work directly with Procurement, Quality, Program Management, and Operations teams to ensure compliance is embedded into how we actually work, not just how we say we work.

The Compliance Analyst partners with Supply Chain leadership, Legal, Contracts, and cross-functional stakeholders to transform regulatory obligations into documented, auditable, and repeatable business processes. You'll build the systems that prove compliance—including compliance matrices, control documentation, training materials, and audit readiness packages.

This role requires someone who is methodical, detail-oriented, and persistent about closing gaps. You need to understand that compliance without consistent execution is just paperwork, and you should be comfortable translating regulatory language into operational guidance that people can actually follow.</sup>

What You’ll Do

• Develop, document, and maintain supply chain compliance processes and standard work that translate regulatory requirements into executable workflows.
• Translate regulatory and contractual requirements into clear, actionable workflows.
• Support audit readiness by ensuring documentation, traceability, and evidence are complete and accessible.
• Identify process gaps, inconsistencies, or control weaknesses and drive corrective actions to closure.
• Partner with Procurement, Quality, Manufacturing, and Engineering to embed compliant processes into daily operations.
• Track compliance issues and corrective actions, ensuring timely and thorough resolution.
• Support internal reviews, customer audits, and government assessments (e.g., DCMA, CPSR readiness).
• Maintain process documentation, desk guides, and training materials to improve consistency across teams.
• Analyze data and workflows to identify trends, risks, and improvement opportunities.
• Help establish repeatable operating rhythms and mechanisms that reinforce compliance.

Required Qualifications

• Bachelor’s degree in Supply Chain, Business, Engineering, or a related field.
• 4+ years of experience in supply chain, procurement, operations, compliance, or a related function.
• Experience documenting processes, procedures, or controls in a structured environment.
• Strong attention to detail and ability to maintain high-quality documentation.
• Ability to identify gaps and drive issues through to resolution.
• Strong written and verbal communication skills.
• Ability to operate independently and manage multiple priorities in a fast-paced environment.
• Must be a U.S. Person due to required access to U.S. export controlled information or facilities.

Preferred Qualifications

• Experience in aerospace, defense, or another regulated industry.
• Familiarity with FAR/DFARS or related compliance frameworks.
• Experience supporting audits, CPSR readiness, or internal compliance reviews.
• Experience with ERP/MRP systems and supply chain data flows.
• Experience working with supplier documentation, traceability, or material compliance.

What Success Looks Like

• Processes are clearly documented, adopted, and consistently followed.
• Audit readiness improves through strong documentation and evidence.
• Compliance gaps are identified early and fully resolved.
• Teams execute with greater consistency and less ambiguity.

The Impact You’ll Be Contributing to Moloco: 

Moloco is at an inflection point. Strong growth and an expanding North American (NA) market are unlocking a new phase for the business, and field marketing is at the center of how we make that happen.

As US Field Marketing Manager, you will be Moloco's field marketing presence on the ground in North America (NA). You will own how we show up in market: executing flagship events, curated VIP experiences, and executive engagement programs that open doors with the most important buyers in our space. You will work as part of a tight-knit regional team and be responsible for bringing the NA market perspective.

This is not a role where you execute someone else's plan. You will have real ownership of the NA field calendar, of vendor and partner relationships, of executive engagement programs, and of how Moloco tells its story in the US market. And because you sit at the intersection of field experiences and account engagement, you will also contribute to the ABM motion, working with the Director of Revenue Marketing to activate field programs against priority accounts.

If you are someone who loves the craft of great event execution, thrives in fast-moving environments, is energized by being in the room with senior executives, and wants to grow into a broader strategic marketing role, this is the right next step.

The Opportunity: 

Own NA Field & Event Execution

• Own end-to-end planning and execution of Moloco's field presence in North America: flagship sponsorships, curated dinners, VIP experiences, roadshows, and localized activations
• Be the on-the-ground owner of the NA events calendar, managing timelines, vendors, venues, budgets, and on-site logistics with precision
• Execute against the regional events playbook, bringing your knowledge of the US market to make every activation land with the right audience
• Own the post-event process, ensuring CRM data, lead uploads, and sales follow-up triggers are completed within our agreed internal SLA’s of every event, every time
• Manage the RSVP and sales commitment process for dinners and VIP programs, tracking fill rates, flagging risks early, and coordinating go/no-go decisions with Marketing and Sales

Own Executive Engagement Programs

• Play a central role in designing and executing Moloco's executive engagement programs in NA: curated dinners, intimate roundtables, and bespoke experiences targeting VP and C-suite decision-makers
• Work directly with internal executives and senior sales leaders to shape the guest experience, narrative, and follow-up for every executive touchpoint
• Build relationships with external executives and senior buyers through on-the-ground presence at events and activations — you are not behind a desk, you are in the room
• Travel regularly to key events and activations across North America to represent Moloco on the ground and ensure every executive experience lands as intended

Tell Moloco's Story in Market

• Bring the NA market perspective to how we show up,  contributing to decisions about which channels, formats, and activations resonate with US buyers
• Support localized storytelling initiatives alongside the broader field team, from media sponsorships and thought leadership placements to partner activations and community presence
• Contribute to the development of repeatable NA event formats and operational templates that can be scaled and refined over time

Support the ABM & Account Engagement Motion

• Work alongside the Director of Revenue Marketing to activate field programs against priority NA accounts — translating account engagement strategy into on-the-ground moments
• Coordinate field touchpoints for key accounts: targeted roundtables, executive dinners, and account-specific activations
• Support account progression tracking and post-activation follow-up in Salesforce

How Do I Know if the Role is Right For Me? 

Experience

• 7+ years in field marketing, event marketing, or B2B marketing execution, ideally in tech, ad tech, SaaS, or media
• A track record of owning and executing complex, multi-stakeholder events independently and to a high standard
• Experience working directly with senior executives (both internal and external), and comfort representing a brand at the highest level
• Experience coordinating with sales teams and understanding how field programs connect to pipeline and account relationships
• Familiarity with CRM tools (Salesforce, Hubspot, Splash) and marketing operations basics
• Exposure to ABM concepts or account-based field programs is a plus, but not a requirement

Who You Are

• You take pride in flawless execution, nothing falls through the cracks, every detail is accounted for, and you hold vendors and stakeholders accountable
• You genuinely love creating exceptional experiences for customers: you follow trends, anticipate what will excite and engage audiences, and thrive on delivering moments that stand out
• You are comfortable and confident in rooms with senior executives (internal leadership and external buyers) and understand how to represent a brand at the highest level
• You are excited by the prospect of travel and being on the ground at events and activations across North America; this role requires regular presence in market
• You are a strong communicator who can manage up, across, and externally, with a manager based in London and a sales team that needs to be kept aligned
• You are curious and proactive: you bring ideas, spot opportunities, and don't wait to be told what to do
• You are comfortable with ambiguity and energised by building; this team is growing and there is real scope to shape how things work
• You are interested in how marketing is evolving: AI tools, intent data, and smarter ways of activating in market are things you want to learn and eventually own

WHY JOIN ALO?  

Mindful movement. It’s at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.  

OVERVIEW  

The Corporate Helpdesk Associate provides technical support to office-based and remote employees across the organization. This role ensures that corporate workstations, applications, collaboration tools, and cloud services operate reliably and securely. The associate supports both macOS and Windows environments, manages devices through modern management platforms, and delivers high-quality assistance to users with varying technical skill levels. 

RESPONSIBILITIES

End-User Support (Mac & Windows)  

• Provide hands-on and remote support for macOS and Windows devices.  

• Troubleshoot issues involving system performance, OS updates, login problems, software installations, drivers, and connectivity.  

• Set up, configure, and secure devices for new hires and refresh cycles.  

Device & Endpoint Management  

• Manage corporate endpoints using system management tools. 

• Ensure devices meet security, configuration, and compliance standards.  

• Deploy software, patches, profiles, and updates across the environment.  

• Troubleshoot enrollment, policy application, and compliance-related issues.  

Identity, Access & Cloud Services  

• Assist with provisioning, MFA setup, password resets, and group permissions.  

• Provide support for Exchange, SharePoint and OneDrive 

Corporate Application Support  

• Support corporate applications including productivity suites, collaboration tools, and departmental software.  

• Assist with software deployment, access management, license tracking, and user onboarding.  

• Troubleshoot application performance issues, compatibility problems, and workflow challenges.  

Network & Connectivity Support  

• Troubleshoot basic network issues, including Wi-Fi connectivity, VPN access, DNS resolution, and wired port issues.  

• Support users with remote access tools, MFA, and secure workstation configurations.  

• Collaborate with network teams when deeper troubleshooting or configuration changes are required.  

Terminal / Command Line Support  

Incident Management & Documentation  

• Log and manage support requests through the organization’s ticketing system.  

• Document troubleshooting procedures, solutions, and device configurations.  

• Maintain accurate asset inventory of computers, accessories, and licensed software.  

• Create and maintain knowledge base articles and end-user documentation.  

User Support & Training  

• Provide approachable, effective support for employees at all technical levels.  

• Assist with onboarding tasks such as workstation setup, user account provisioning, and introduction to corporate tools (OneDrive, SharePoint, email, collaboration tools).  

• Support conference room technology, and presentation equipment.  

• Train users on best practices for device care, security, file management, and productivity tools.  

Collaboration & Continuous Improvement  

• Participate in device rollouts, OS upgrades, cloud migrations, and other IT-driven initiatives.  

• Identify recurring issues and recommend process or technology improvements to enhance the user experience.  

QUALIFICATIONS  

• 2–4 years of IT support or corporate helpdesk experience.  

• Strong proficiency with macOS and Windows support  

• Basic skills in Command Prompt and macOS Terminal commands.  

• Strong understanding of modern collaboration tools Basic networking  

• Excellent troubleshooting, multitasking, and communication skills.  

• Highly organized, self-directed, and customer-service focused.  

• Physical & Work Environment Requirements (lift 20–40 lbs) 

• Comfortable supporting both on-site and remote employees.  

• Willingness to assist during after-hours maintenance windows 

The base pay range for this position is $35/hr-$40/hr which represents the current range for the non-exempt position. Please note that actual pay will vary based on factors including but not limited to location, experience, and performance. As such, on occasion and when applicable, there is the possibility that the final, agreed-upon base salary may be outside of the upper end of the range. Please also note the range listed is just one component of the company’s total rewards package for exempt employees. Other rewards may include performance bonuses, long term incentives, a PTO policy, and many other progressive benefits.

OVERVIEW

We’re hiring a hands-on intern to support day-to-day technical operations across Help Desk, Retail Operations, Client Engineering, and IT Operations. This role rotates across teams and gives real, practical exposure to device lifecycle, store systems, MDM and packaging, ticket triage, retail hardware and inventory workflows, and operational runbooks. This is a great opportunity for a technically curious student or early-career professional who wants a broad foundation in both retail operations and corporate enterprise IT.

The ALO internship programs starts June 8th and ends July 31st. Interns will be working 40 hours a week at our Beverly Hills HQ.

RESPONSIBILITIES 

Help Desk

• Triage incoming tickets and incidents (password resets, account access, basic troubleshooting), escalate correctly, and document resolutions in the ticketing system
• Provide in-person and remote support for Windows, macOS, iOS and Android devices used by store and corporate teams
• Image, provision and recover devices; maintain asset tags and asset inventory records
• Contribute to the knowledge base: write clear step-by-step articles for common fixes and onboarding checklists

Retail Operations

• Support store teams with hardware and software used in retail (POS terminals, tablets, kiosks, scanners) and help diagnose on-floor issues
• Assist with inventory-related systems/processes and physical inventory tasks that intersect with technology (barcode scanners, mobile inventory devices)
• Participate in store rollout/refresh activities and field verification of system changes
• Support operational playbooks and store onboarding checklists as required

Client Engineering

• Assist Client Engineering with device provisioning and application packaging for MDM tools and enterprise self-service portals. Contribute to packaging, testing and publishing applications to the company self-service catalog
• Support small deployments (app installs, configuration profiles), verify deployments on devices, and collect telemetry/feedback for engineering

IT Operations

• Shadow IT Operations engineers on patching, monitoring, and routine maintenance tasks. Support automation and runbook updates
• Assist with vendor coordination and billing, asset lifecycle tasks (receiving, image, staging, decommission), and system documentation
• Help run basic system health checks, report anomalies, and take part in post-incident documentation

The base pay range for this position is $45/hr-$50/hr which represents the current range for the non-exempt position. Please note that actual pay will vary based on factors including but not limited to location, experience, and performance. 

What's the opportunity? 

We are seeking a Senior LATAM Partner Manager to join our team. In this role, you will be responsible for developing, managing, and growing relationships with key partners in the Latin American (LATAM) region. The ideal candidate will have a deep understanding of the LATAM market, proven partner management experience, and a strong ability to drive business growth through collaboration with external partners.

As a LATAM Partner Manager, you will work closely with cross-functional teams including Sales, Marketing, Product, and Customer Success to execute strategies that expand our partner ecosystem, drive revenue growth, and improve market presence across LATAM.

What will I be doing? 

• Manage Partner Relationship:
  • Build and maintain strong, long-lasting relationships with existing and potential partners in LATAM.
  • Act as the main point of contact for all partner-related inquiries, fostering trust and open communication.
  • Collaborate with partners to identify new business opportunities and expand existing partnerships.
  • Negotiate, close, and manage partnership agreements that align with business goals.
• Market Expansion and Partner Acquisition:
  • Identify and recruit new partners across LATAM, focusing on those that align with the company's strategic objectives and pipeline goals.
  • Support the onboarding process of new partners and ensure they have the tools and knowledge needed for success.
  • Develop go-to-market strategies for new partner launches and promotions in the region.
• Performance Monitoring and Optimization:
  • Track partner performance, including sales targets, growth metrics, and overall contribution to business success.
  • Run weekly forecasts with partners to drive accountability and performance. 
  • Analyze market trends and partner performance data to recommend areas for improvement and new opportunities.
  • Implement joint business plans with partners to drive revenue growth, increase market share, and deliver measurable results.
• Cross-Functional Collaboration:
  • Work with internal teams such as product to provide feedback on PMF in region.
  • Partner closely with sales of opportunity transfer, progress and overall pipeline forecasting and health. 
  • Coordinate with marketing to develop co-branded campaigns and materials that support partners and enhance brand visibility.
• Reporting and Analytics:
  • Provide regular updates on partner performance, KPIs, and sales metrics to senior management.
• Regional Expertise:
  • Stay current on trends, regulations, and industry best practices specific to the LATAM market.
  • Leverage local market knowledge to help shape partnership strategies and support the company’s regional growth objectives.
  • Understand cultural nuances, business practices, and economic conditions in various LATAM countries to adapt the partnership approach.

What skills do I need? 

• 8+ years of experience in partner management, business development, or sales, with a strong focus on LATAM markets.
• Experience running channel sales or direct sales is a big plus. 
• Proven track record of driving revenue growth and building successful partnerships in LATAM.
• Experience in B2B SaaS or AI environments.
• Strong negotiation, communication, and interpersonal skills.
• Fluency in Portuguese is required (both written and verbal), Spanish is a plus; English proficiency required.
• Ability to manage multiple projects simultaneously and meet deadlines.
• Analytical mindset with the ability to work with data and generate actionable insights.

Benefits 

We are a well-treated bunch with awesome benefits! If there’s something important to you that’s not on this list, talk to us! 

• Competitive salary and meaningful equity
• Comprehensive medical, dental, and vision coverage
• Regular compensation reviews - great work is rewarded!
• Unlimited access to Claude Code and best-in-class AI tools; experimentation & building is encouraged & celebrated.
• Flexible paid time off policy
• Paid Parental Leave Program
• 401k plan & match
• In-office bicycle storage
• Fun events for employees, friends, and family!

*Proof of eligibility to work in the United States is required.

The OTE range for candidates within the San Francisco Bay Area is $192,000-$260,000. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).  

#LI-Hybrid

ABOUT THE ROLE

We’re looking for a highly skilled and versatile Technical Operations Engineer to join our team and support our Space Systems product line. This role is perfect for someone with a general contractor or building engineer background who is experienced in building infrastructure work. You’ll be the go-to person for the hardware aspects of our system, working directly with customers in the field and remotely to ensure seamless integration and operation within government buildings.

WHAT YOU'LL DO

• Provide end-to-end support for our Space Systems hardware, including setup and configuration.
• Pre-configure systems and ensure seamless integration with customer infrastructure.
• Troubleshoot hardware issues in real-time, applying analytical thinking and hands-on problem-solving skills.
• Follow command-line instructions to perform necessary hardware configurations.
• Configure and troubleshoot networking environments, including Cisco switch/router configurations, VLANs, and routing.
• Install, configure, and rack servers, switches, and related equipment.
• Run and terminate Ethernet and fiber optic cabling to industry standards.
• Test and certify all cabling installations.
• Coordinate installation of electrical power systems to support Space Systems hardware.
• Ensure UPS systems, PDUs, and grounding are installed correctly.
• Work with electricians to align with load requirements and safety standards.
• Ensure all installations meet local, state, and federal building/electrical codes.
• Interpret blueprints, schematics, and construction documents.
• Conduct site surveys to plan infrastructure layouts.
• Act as the point of contact with subcontractors (electricians, low-voltage installers, general contractors).
• Schedule and oversee subcontractor work to ensure quality and timelines are met.
• Provide documentation, as-built drawings, and project reports.
• Follow OSHA safety requirements for construction and electrical environments.
• Maintain compliance with TIA/EIA, BICSI, and NEC standards.

REQUIRED QUALIFICATIONS

• Knowledge of electrical systems, both low-voltage and high-voltage.
• Excellent troubleshooting and problem-solving skills.
• Ability to work independently in the field and collaborate with customers and team members.
• Willingness and ability to travel up to 75%.
• Proficient in working with hands and tools to assemble, repair, and maintain technical hardware in the field.
• Strong understanding of building codes and regulations.
• Ability to read and interpret blueprints and technical drawings.
• Strong project management skills, including the ability to plan, coordinate, and oversee projects from start to finish.
• Proven experience in server installation, cable routing (fiber and Ethernet), and electrical coordination.
• Hands-on experience with rack installation, patch panels, and cable management systems.
• Excellent communication skills for working with subcontractors and internal stakeholders.
• Certifications (preferred but not required): BICSI, CompTIA Server+, OSHA 30, low-voltage contractor license.
• Eligible to obtain and maintain a U.S. TS/SCI security clearance.
• Ability to meet health and medical requirements in advance of deployments in accordance with DFARS 252.225-7040, DoDI 3020.41, and/or any additional requirements outlined by region or supporting force, as applicable.

PREFERRED QUALIFICATIONS

• Experience with Linux system administration, comfortable following command-line instructions.
• Experience configuring and troubleshooting networking environments, including Cisco switch/router configurations, VLANs, and routing.
• Degree in Engineering, Computer Science, or equivalent technical experience.
• Military background and active security clearance

WHY JOIN US

If you’re someone who thrives on hands-on technical challenges, enjoys being out in the field rather than behind a desk, and loves solving complex problems, this is the perfect role for you!

ABOUT THE TEAM 

ABOUT THE JOB

Anduril is seeking a Systems Administrator to directly support our most sensitive programs. You will be a part of the team administering operating system infrastructure, implement automated configurations, and support environment deployments across all classification levels using IaC methodologies. You will have the opportunity to work with and learn from some of the world’s best engineers and cybersecurity professionals as you help to implement cutting edge systems. 

WHAT YOU’LL DO

• Administer Windows and Linux systems across NIPR, SIPR, JWICS, and SAP environments
• Implement and maintain automated configuration management for operating systems
• Apply security baselines and STIGs through automated configuration tools
• Support Deployment team during environment builds ensuring proper OS configuration
• Configure and maintain enterprise services (AD, DNS, DHCP, repository servers, patching infrastructure)
• Monitor system health, performance, and security compliance using automated tools
• Troubleshoot complex OS issues including authentication, permissions, and application errors
• Maintain backup and recovery procedures ensuring RPO/RTO targets are met
• Document system configurations, automation code, and troubleshooting procedures
• Own deployed environments until successful ATO and user acceptance achieved
• Transition environments to Service Desk team with proper documentation and knowledge transfer

REQUIRED QUALIFICATIONS

• Security clearance eligibility appropriate for assigned systems
• Strong expertise in Windows Server and/or Linux (RHEL, Ubuntu) administration
• Experience with automation tools (Ansible, PowerShell DSC, scripting)
• Understanding of Active Directory, Group Policy, identity management, and LDAP integration
• Knowledge of STIGs, security hardening, and compliance scanning

Expected Outcomes

• Maintain system uptime above 99.9% excluding planned maintenance
• Achieve patch compliance above 95% for critical/high severity updates within 30 days
• Reduce average provisioning time through automated deployment processes
• Pass all security audits and vulnerability scans with zero critical findings
• Successfully deliver environments achieving ATO without security deficiencies
• Document all configurations and automation enabling team knowledge sharing

ABOUT THE TEAM

The Core Operations team is responsible for maintaining and optimizing our facilities to ensure operational continuity, safety, and efficiency. This includes planned maintenance work, facility upgrades, seating & fixtures, and workplace movement, all of which are crucial to Anduril's ability to operate seamlessly and securely.

ABOUT THE JOB

We are looking for a Operations Service Desk Coordinator to join our rapidly growing team in Southern California. In this role, you will assist the Southern California team in monitoring, reviewing, assigning, escalating, and tracking work requests using Jira and Limble CMMS. You will work closely with the facilities, workplace, and asset improvement teams to ensure clear communication in support of operational needs. If you are someone who is customer service-oriented, detail-oriented, and a high multi-tasker with excellent communication skills, then this role is for you.

WHAT YOU’LL DO

• Receive and assign incoming JIRA tickets for workplace, facilities, space planning, and asset improvement.
• Assist with the dispatch of tickets to appropriate technicians, engineers, or teams and monitor progress through completion.
• Escalate critical issues, bottlenecks, or schedule conflicts to management as needed.
• Monitor and ensure all work orders are properly closed with required notes.
• Maintain accurate records for key performance indicators and SLAs.
• Support continuous improvement by identifying recurring issues and workflow inefficiencies.
• Solicit and capture facilities service feedback and generate reports on a regular basis.
• Support continuous improvement of facilities service feedback.

REQUIRED QUALIFICATIONS

• High school diploma or equivalent
• Experience using Jira for ticketing and workflow tracking.
• 2+ years of experience in dispatching, operations coordination, production control, or maintenance scheduling.
• Experience using Slack.
• Familiarity with Limble CMMS, or similar computerized maintenance management systems.
• Experience with maintenance, workplace, space planning, and asset improvement operations
• Strong organizational skills with the ability to manage multiple priorities in a time-sensitive environment
• Clear verbal and written communication skills
• Proficiency with Microsoft Office applications

PREFERRED QUALIFICATIONS

• Associate’s degree or higher preferred
• Experience in aerospace, manufacturing, or large campus fast paced environments
• Experience in a high volume call center or high-touch service desk

ABOUT THE TEAM

Anduril's Endpoint Engineering team is seeking a skilled Endpoint Systems Engineer to join our growing team. You'll work alongside senior engineers and collaborate with cross-functional team members to manage day-to-day endpoint operations while leading projects to build more reliable and authoritative device management capabilities across our enterprise and manufacturing environments. This is an opportunity to take ownership of key endpoint technologies, drive automation initiatives, and make a significant impact on our infrastructure while growing your technical expertise.

WHAT YOU’LL DO

Operational Support:

• Provide support for endpoint-related incidents across Windows, macOS, Linux, and mobile devices.
• Manage day-to-day endpoint management tasks including software distribution, patch deployment, and device provisioning.
• Monitor endpoint health, performance, and compliance status using management platforms.
• Troubleshoot and resolve complex endpoint issues, escalating to senior engineers or infrastructure teams as needed.
• Respond to and resolve urgent incidents affecting employee productivity or manufacturing operations.
• Collaborate with Help Desk, IT Operations, Manufacturing, and cross-functional teams to resolve endpoint challenges.

Build & Improvement Initiatives:

• Design and implement more reliable endpoint management solutions using platforms like Intune, Workspace ONE, Jamf Pro, and IGEL.
• Maintain virtual desktop infrastructure (VDI) solutions using AWS WorkSpaces, Dell Wyse ThinOS, Azure Virtual Desktop, Citrix, or similar technologies.
• Build standardized device configurations, deployment workflows, and automation scripts.
• Develop authoritative baselines for endpoint security, compliance, and performance standards.
• Lead projects to improve patch management, OS deployment, and software distribution processes.
• Test and validate new endpoint tools, configurations, and automation before production rollout.
• Document configurations, processes, runbooks, and troubleshooting guides to establish knowledge standards.

REQUIRED QUALIFICATIONS

• 3-5 years of professional experience as an Endpoint Engineer, Client Platform Engineer, Systems Administrator, Desktop Support Engineer, or similar role.
• Bachelor's degree in Computer Science, Information Technology, or related field, or equivalent experience.
• Strong knowledge of Windows, macOS, and Linux operating systems.
• Proven experience with endpoint management platforms (Intune, SCCM, FleetDM, Jamf Pro, Workspace ONE, or similar).
• Hands-on experience with Active Directory/Entra ID or Okta identity management.
• Proficiency with scripting and automation using PowerShell, Bash, or Python for endpoint management tasks.
• Solid understanding of endpoint security principles, patching, compliance requirements, and device hardening.
• Strong knowledge of networking fundamentals (TCP/IP, DNS, DHCP, VPN).
• Excellent communication skills with ability to collaborate across IT, OT, and business teams.
• Ability to work independently and manage multiple priorities effectively.
• Eligible to obtain and maintain a U.S. TS clearance.

PERFERRED QUALIFICATIONS

• Experience with mobile device management platforms (iOS, Android, iPadOS) and mobile application management.
• Hands-on experience with cloud identity platforms (Azure AD/Entra ID, Okta) and hybrid identity scenarios.
• Experience with deployment technologies (PXE boot, KACE, MAAS, FOG, Tinkerbell, iPXE, imaging solutions).
• Proficiency with configuration management tools (Ansible, Salt, Puppet, Chef) and Infrastructure as Code practices.
• Experience configuring kiosk mode, device lockdown, or dedicated-use endpoint configurations.
• Familiarity with ITIL practices and ticketing systems (ServiceNow, Jira Service Management).
• Experience with virtual desktop technologies (AWS WorkSpaces, Dell Wyse ThinOS, Azure Virtual Desktop, Citrix).
• Understanding of IT and OT systems integration challenges.
• Certifications such as Microsoft 365 Certified: Endpoint Administrator Associate, Jamf Certified (200+), CompTIA Security+, Apple Certified Support Professional (ACSP), Linux+ or RHCSA.

ABOUT THE TEAM

The Product Operations team is responsible for maintaining the health of our deployed assets across different products and business lines. Our core functions span everything from issue intake and triage to resolution and optimization. We do this by providing a suite of capabilities including managing customer relationships, fleet observability and monitoring, and data analytics. We work within a broader sustainment ecosystem that includes many functional teams across a business line, including Program Management, Engineering, Mission Operations, and Deployments. This team is a crucial component of ensuring customer and mission success, and plays a critical role in shaping how Anduril continues to execute its mission of providing cutting-edge capabilities to the United States and its allies.

ABOUT THE JOB

We are looking for a Product Operations Lead, Tier 1 to pilot our Help Desk operations and join our rapidly growing team in Costa Mesa, CA. In this position, you will play a key role in supporting our customers and their fielded assets by driving issues spanning multiple software and hardware products to resolution in real time. Using your intimate familiarity with these products and related issues, you must be able to coach teammates, interface directly with customers, work independently, and resolve complex issues using your discretion and sound judgment. The challenges you will encounter are innumerable and unpredictable, but you will be expected to take ownership of delivering the technical solution.

You should have an aptitude for debugging and an appetite for real-time response, rapid resolution, and root-causing complex issues across multiple platforms and organizations. If you are passionate about ground-breaking technology, contributing to the national security mission, and interacting alongside professionals that span a wide range of disciplines, Anduril is interested in speaking with you.

WHAT YOU’LL DO

• Supervise and mentor Product Operations Associates, ensuring effective performance, adherence to protocols, and professional development
• Manage shift schedules and staffing levels to maintain 24/7 operational readiness
• Develop Tier 1 scoped processes and runbooks
• Create and implement process and product improvements based on customer feedback and available metrics/analytics, utilizing internal monitoring dashboards and alerting software
• Interface directly with Anduril’s customers and hardware/software products to provide world-class account level and technical support on complex issues
• Manage ticket flow, triage, and response through Salesforce’s Service Desk management system
• Identify and solve persistent problems and reoccurring failures
• Author and issue product-specific knowledge articles and SOPs for end-user triaging

REQUIRED QUALIFICATIONS

• Bachelor’s degree or equivalent experience in a related field
• Minimum of 2-3 years of experience in a Operations/Support Center or similar operational environment
• Prior experience supporting complex hardware systems, networks, and related technologies (military assets are a plus)
• Excellent communication skills, both written and verbal
• Ability to work independently and as part of a team
• Extremely detail oriented with excellent customer service
• Strong aptitude for problem solving in unstructured situations at the interface of hardware, software, and networking. Ability to drive challenging and vague technical problems to clarity and resolution
• Must be able to obtain and hold a U.S. Secret security clearance; Holding clearances or Background Investigations in the past a plus

PREFERRED QUALIFICATIONS

• Experience leading help desk operations and guiding team members
• Experience with ticketing systems and managing a ticket queue (Service Desk, Service Now, Jira, etc.)
• Experience with on-call support operations and working in limited risk tolerance production environments
• Familiarity with US military, hardware, software interfaces, and product operations are all pluses
• Government agency experience preferred
• Willingness to work non-standard hours and weekends

ABOUT THE TEAM

The Product Operations team is responsible for maintaining the health of our deployed assets across different products and business lines. Our core functions span everything from issue intake and triage to resolution and optimization. We do this by providing a suite of capabilities including managing customer relationships, fleet observability and monitoring, and data analytics. We work within a broader sustainment ecosystem that includes many functional teams across a business line, including Program Management, Engineering, Mission Operations, and Deployments. This team is a crucial component of ensuring customer and mission success, and plays a critical role in shaping how Anduril continues to execute its mission of providing cutting-edge capabilities to the United States and its allies.

ABOUT THE JOB

We are looking for a Product Operations Associate, Tier 1 to join our Help Desk operations and support our rapidly growing team in Irvine, CA. In this entry-level on-site position, you will assist in supporting our customers and their fielded assets by helping to triage and resolve issues across software and hardware products. You will work closely with more experienced team members, follow established processes, and escalate complex issues as needed. This role is a great opportunity to develop your technical skills, gain hands-on experience, and contribute to a mission-critical operation.
You should have a strong interest in technology, a willingness to learn, and the ability to respond quickly and effectively to customer needs. If you are passionate about groundbreaking technology and want to be part of a team supporting national security efforts, Anduril is interested in speaking with you.

WHAT YOU’LL DO

• Assist in the intake, triage, and resolution of Anduril’s customer issues related to hardware and software products
• Monitor and respond to support tickets in Salesforce Service Desk or similar ticketing systems
• Follow established runbooks and processes to troubleshoot and escalate issues appropriately
• Communicate clearly and professionally with customers and internal teams
• Document and update knowledge base articles and standard operating procedures (SOPs) under guidance
• Collaborate with team members to maintain operational readiness and support 24x7 shift coverage
• Identify recurring issues and suggest opportunities for process improvements
• Participate in training sessions and continuously develop your technical knowledge

REQUIRED QUALIFICATIONS

• Bachelor’s degree or equivalent experience in a related field, or relevant technical certifications
• 1-2 years of experience in a 24x7 technical-oriented support, help desk, or customer service environment preferred
• A fundamental understanding of hardware, software, and networking concepts
• Open to working within a 24x7x365 operation and support non-standard, overnight, or weekend shifts
• Must be able to work on-site at our Irvine, CA location
• Must be able to obtain and hold a U.S. Secret security clearance; prior clearances or background investigations are a plus

PREFERRED QUALIFICATIONS

• Familiarity with ticketing systems such as Salesforce Service Desk, Jira, or ServiceNow
• Exposure to military or government hardware and software systems is a plus
• Strong verbal and written communication skills
• Ability to work effectively as part of a team and execute established procedures
• Detail-oriented with a customer-focused mindset
• Willingness to learn and adapt in a fast-paced environmentInterest in embedded systems, sensors, robotics, or national security technology

What's the opportunity? 

Intercom is transforming how businesses build relationships with their customers by embedding AI deeply into our platform. As customers adopt AI-driven capabilities, they need trusted partners who can guide them through change, help them understand value, and ensure adoption translates into meaningful business outcomes.

We’re looking for a sales leader to build, scale, and evolve a team of Mid-Market Relationship Managers. This role is ideal for someone who excels at developing high-performing, experienced account managers and relationship sellers, instilling strong sales rigor, and leading teams through periods of product and go-to-market evolution.

You’ll play a critical role in retaining and expanding our customer base while helping customers move along their AI journey — from traditionalist to pioneer. Your main objective is to own and drive the performance of the mid-market customer segment, with accountability for growth, retention, and long-term customer value.

What will I be doing? 

Lead and develop an AI-fluent RM team

• Hire, onboard, and coach Relationship Managers across the MidMarket segment
• Develop and coach Relationship Managers to lead multi-threaded, value-based conversations across mid-market accounts, with a focus on driving expansion, renewals, and long-term customer growth.
• Build a culture of curiosity, learning, and continuous improvement as AI capabilities evolve
• Inspire high standards of performance, accountability, and customer focus

Own the business and deliver results

• Own your team’s revenue number, with accountability for renewals, expansion, and pipeline generation
• Establish strong forecasting discipline, deal inspection, and operational rigor at scale
• Ensure consistent CRM hygiene and adherence to sales process and methodology
• Balance near-term execution with long-term team development and business health
• Lead multi-threaded expansion strategies across accounts

Enable modern, value-based and technical selling

• Coach reps to sell outcomes and value, particularly where AI meaningfully differentiates Intercom
• Build business cases for AI adoption tied to efficiency, cost savings, and growth
• Partner with Enablement and Product to translate evolving AI capabilities into clear customer-facing narratives
• Raise the bar on technical credibility and commercial rigor across the team
• Identify and unlock cross-sell and expansion opportunities
• Drive larger, strategic renewals and upsell motions

Partner cross-functionally and shape the org

• Work closely with Product, Enablement, RevOps, Marketing, and CS to support AI-driven GTM changes
• Surface customer insights related to AI adoption, objections, and success patterns
• Contribute to improving sales processes, tooling, and operating rhythm as the platform evolves
• Navigate complex buying groups and stakeholder alignment

What skills do I need? 

Required

• 4 years Sales Management experience
• Experience selling SaaS solutions in a quota-carrying environment
• Experience managing and developing revenue-owning individual contributors
• Strong coaching and talent development skills, particularly with experience managing mid-market or commercial account executives / relationship managers
• Demonstrated ability to forecast, inspect deals, and operate with rigor at scale
  Comfort leading teams through change in a fast-moving environment

Nice to have

• Experience in Small Business, Scale, or Commercial sales motions
• Exposure to selling technical or AI-enabled products
• Familiarity with structured sales methodologies (e.g. MEDDPICC, Command of the Message)
• Experience helping customers adopt new technology

Bonus skills & attributes 

• Enjoy building and scaling teams while maintaining high standards
• Are excited about AI and motivated to help others understand its real-world value
• Balance empathy with accountability and operational discipline
• Translate complexity into clarity for customers and internal partners
• Like partnering cross-functionally to improve how the business sells and serves customers

Benefits 

We are a well-treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us! 

• Competitive salary and meaningful equity
• Comprehensive medical, dental, and vision coverage
• Regular compensation reviews - great work is rewarded!
• Flexible paid time off policy
• Paid Parental Leave Program
• 401k plan & match
• In-office bicycle storage
• Fun events for Intercomrades, friends, and family!
• Unlimited access to Claude Code and best-in-class AI tools; experimentation & building is encouraged & celebrated

*Proof of eligibility to work in the United States is required.

The OTE range for this role is targeted at $203,500 - $243,058 for the Chicago Area. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).

#LI-Hybrid

We’re hiring a Salesforce Administrator to help scale the operational backbone of the BuildOps GTM motion. Salesforce is the center of our go-to-market motion — and we need someone who can build, optimize, and evolve the platform at high speed while maintaining enterprise-grade quality and control.

This role requires deep Salesforce administration expertise and strong Quote-to-Cash (QTC) experience, including hands-on familiarity with Salesforce CPQ and downstream revenue workflows involving RCA, ARM, or similar revenue accounting tools.

If you thrive in fast-paced environments, enjoy solving complex GTM process challenges, and consistently deliver fast + thorough outcomes, you’ll excel here.

What You’ll Do

Optimize and Scale Salesforce

• Administer and optimize Salesforce across Sales, Marketing, Customer Success, and Finance
• Build and maintain scalable automation using Flows, validation rules, approval processes, and custom objects
• Drive clean, scalable architecture that supports rapid growth and evolving business needs
• Manage user access, roles, profiles, permission sets, and governance best practices
• Lead deployments, release cycles, sandbox strategy, QA, UAT coordination, and change management
• Maintain documentation and system standards while moving fast
• Ensure data cleanliness and enforce process compliance through smart controls and automation

Drive Quote-to-Cash Execution

• Own Salesforce CPQ configuration: products, bundles, pricing, discounting, approvals, renewals, amendments, and contracting workflows
• Build and optimize end-to-end Quote-to-Cash processes (Opportunity → Quote → Contract → Billing → Revenue)
• Partner with Finance to ensure clean revenue processes aligned with revenue recognition requirements
• Support integrations and workflows tied to RCA, ARM, and other revenue automation tools
• Continuously improve quoting speed, accuracy, and compliance through automation and smarter system design

Partner Across the Business

• Work closely with Sales leadership, Finance, Deal Desk, Customer Success, and GTM teams
• Translate evolving business requirements into system execution quickly and correctly
• Train users, improve adoption, and enforce best practices without slowing the business down

What We’re Looking For

Experience

• 5–7+ years of Salesforce Administrator experience (required)
• Proven success supporting high-growth SaaS GTM organizations
• Deep expertise in Salesforce CPQ (required)
• Strong experience supporting Quote-to-Cash workflows
• Experience operating in environments with frequent change, shifting priorities, and aggressive scaling goals

Certifications (Required)

• Salesforce Certified Administrator
• Salesforce Advanced Administrator
• Salesforce CPQ Specialist (strongly preferred / ideal)

Additional certifications (Platform App Builder, Sales Cloud Consultant, Revenue Cloud Consultant) are a plus.

Technical Skillset

• Expert-level Salesforce Flow experience (record-triggered, scheduled, screen flows)
• Strong understanding of Salesforce data architecture and object modeling
• Experience managing integrations and working alongside technical teams (APIs, middleware, ETL tools)

Additional Skillset

• Extreme Ownership: Takes responsibility for outcomes and drives work to completion without being chased.
• Bias for Action: Moves quickly in ambiguous environments while maintaining high quality.
• Strong Stakeholder Management: Partners effectively across Sales, Finance, CS, and Marketing and all other partner teams across the organization
• Team Player: Works well within a team environment alongside teammates and stakeholders
• Clear Communicator: Explains technical concepts in business terms and sets expectations proactively.
• Adaptable & Resilient: Thrives in fast-paced, frequently changing environments.
• High Standards: Cares deeply about data integrity, process discipline, and system performance.

Compensation: $120,000 to $160,000 base salary + performance bonus

Hiring immediately for Concierge Level Security Licensed Front Desk Officers

Valencia

Must have a current security license

Must have one year of prior security front desk experience

Shifts

Mon thru Thurs 8 am- 4:30 pm and Fri. 7 am- 3 pm

$20.00 /hr

We are seeking a reliable and detail-oriented Security Front Desk / Concierge Officer to support
daily security operations. This role is responsible for access control, visitor management, and monitoring security systems to ensure a safe and secure environment for all personnel, vendors and guests. Must have strong computer skills.

Benefits:

401 (k)

Insurance: medical, vision and dental

Short term disability

Critical care/Hospital Indemnity

Complimentary life insurance

Pet insurance

Legal assistance/guidance

Identity theft protection

Paid on the job training

Paid time off 

Bi-Weekly Pay

Competitive compensation

Career advancement opportunities

Continuous learning opportunities through LMS

Employee referral bonus program

Employee assistance program (EAP)

Employee recognition events

Employee performance incentives/rewards

Professional growth and development opportunities

Responsibilities:

Acknowledge and greet all guests in a prompt and courteous manner

Manage all guest/visitors access as needed

Verify credentials of incoming and outgoing individuals

Document and maintain a log of visitors

Monitor surveillance cameras and alarms

Other duties to be determined by operations

Qualifications: 

Valid CA Security License

Valid CA Driver’s License

Professional demeanor and appearance

Basic computer skills

Must be able to multitask and prioritize assigned tasks

Strong communication skills (verbal and written)

Minimum of one year of security experience 

Must be able to pass pre-employment screening (background and drug)

This position will require occasional crawling, crouching, climbing of stairs, kneeling, running, sitting, standing, stooping and walking for extended periods of time

#IND4

As a Software Engineer, Automation & Developer Tools at Everlaw, you will be a key architect of our quality culture, helping to shape automated testing at legal technology’s fastest-growing SaaS company. You will be responsible for maintaining and improving our CI/CD pipelines, facilitating advanced automation techniques, and serving as a technical mentor for our QA team. We are looking for a proactive engineer who is not just a practitioner of automation, but a visionary—someone always on the lookout for new approaches to ensure our platform remains robust as we pursue our mission to promote justice by illuminating truth.

In this Senior Software Engineer role, you will sit within our Engineering department, acting as a vital bridge between Development and QA. Other engineers become your "users"; building the tooling, templates, and documentation that allow teams to implement and improve automation seamlessly will have a multiplicative impact. By participating in the Testing Guild and conducting thoughtful code reviews, you will ensure that our automation standards remain high and our release cycles stay efficient and reliable.

Skills you are expected to possess:

• Expertise in at least one major programming language: Java, Python, Javascript, C++
• Fluency with Data Structures and Algorithms
• Experienced with usage of design patterns and coding best practices
• Designed, built, maintained, tested, and launched cloud-based software
• Led multi-developer efforts, including planning, technical breakdown, and coordination
• Mentored other engineers and consulted on issues within areas of expertise

Getting started

• We want you to feel like part of the team early on! Our onboarding process will integrate you into the company with informative sessions on our product, policies, processes, and team structure and goals. [And you’ll spend meaningful time getting to know your direct reports and discover what excites and challenges them.]
• We’re excited for you to learn, grow, and contribute right away! We trust that you’ll bring experience and knowledge that will uplift and uplevel the team, but we don’t expect you to know everything on Day 1.

In your role, you'll...

• Refine and evolve testing infrastructure and tooling that enables engineers to ship high-quality features at scale
• Design, implement, and maintain automated testing systems using tools such as GitHub Actions, CircleCI and Cypress.
• Create internal tools that improve developer productivity and shorten iteration cycles
• Partner closely with DevOps to optimize test execution and reliability within CI/CD pipelines
• Drive best practices in testing, observability, and release confidence across the engineering org
• Research and implement new automation approaches -  including the use of AI -  to stay ahead of industry trends and keep our testing infrastructure cutting-edge.
• Collaborate with developers to interpret code coverage results and identify strategic areas for new test investment.
• Mentor QA Engineers on all topics related to automation, helping them troubleshoot technical blockers and uplevel their scripting skills.

About you

• You have a BS or MS in Computer Science, or equivalent coursework.
• You have at least 5 years of experience working deeply with Cypress for web application automation.
• You have demonstrated expertise in using CI/CD tools such as GitHub Actions, CircleCI or GitLab to create and manage workflows.
• You are experienced in API testing and understand how to validate data across different layers of an application.
• You have a mentorship mindset and enjoy helping others grow their technical capabilities with Cypress and other automation techniques.
• You are a proactive problem-solver who can navigate Linux-based systems and troubleshoot complex automation hurdles.
• You are authorized to work in the United States without restrictions. Please note that at this time, Everlaw is not sponsoring employment visas for this role.

Benefits

• The expected salary range for this role is between $131,000 and $191,000. The final offered salary will be dependent upon many factors including the candidate’s experience and skills. The base pay range is subject to change in the future.
• Equity program
• 401(k) retirement plan with company matching
• Health, dental, and vision insurance
• Flexible Spending Accounts for health and dependent care expenses
• Paid parental leave and approximately 10 days (80 hours) per year of sick leave
• Seventeen paid vacation days plus 11 federal holidays
• Membership to Modern Health to help employees prioritize mental health and wellness
• Annual allocation for Learning & Development opportunities and applicable professional membership dues
• Company-sponsored life and disability insurance

Perks

• Work in Uptown Oakland, just steps from the BART line and dozens of restaurants and walking distance to Lake Merritt
• Flexible work-from-home days on Tuesdays and Fridays
• Monthly home internet reimbursement
• Select your preference of hardware (Mac or PC) and customize your desk setup
• Enjoy a wide variety of snacks and beverages in the office
• Bond over company-wide out-of-the-box events and fun activities with your team
• Time off for company-sponsored volunteer events and 4 paid hours per quarter to volunteer at a charitable organization of your choice
• Take advantage of learning and career development opportunities 
• Ranked #9 on Glassdoor's Best Places to Work 2023 for US small and medium companies
• One of Wealthfront’s 2021 Career Launching Companies, and ranked #2 on the “2022 Bay Area Best Places to Work” list by the San Francisco Business Times and the Silicon Valley Business Journal
• One of Fast Company’s World's Most Innovative Companies for 2022 and proud contributor of free ediscovery resources to benefit the greater good through “Everlaw for Good”
• #LI-MN2
• #LI-Hybrid

Our office, Advanced Periodontics Implant Center  is seeking a skilled and Dental Assistant to join our busy specialty practice.

We are looking for a dedicated and professional DA to help us accomplish our mission to improve the lives of our patients by providing a world-class specialty experience. Here is what you need to know about the role, our team, and why this could be the right next step in your career.

Your Background

You’re a Dental Assistant with a passion for patient care and a strong understanding of both the clinical and interpersonal aspects of dental assisting. You are calm under pressure, organized, and always eager to help both patients and your team.

You also have the following:

• CPR and BLS certification required
• At least 1-2 years of dental assisting experience; specialty experience preferred
• Graduate of an accredited Dental Assisting program (if required by state law)
• Proficiency in sterilization protocols and infection control procedures
• Strong communication skills and a patient-focused attitude
• Knowledge of dental software and basic administrative tasks
• Ability to work collaboratively with doctors and staff in a fast-paced environment

If this sounds like you, we’d love to welcome you to our team.

Why You Should Join Our Team

A career with us is more than just a job, it’s an opportunity to be part of a team that values compassion, teamwork, and clinical excellence. You’ll work alongside a supportive group of professional dental assistants, office managers, specialists, and coordinators—who are all committed to delivering high-quality patient care.

We foster a collaborative and inclusive environment where team members are encouraged to grow professionally, pursue their passions, and feel supported in and outside of the workplace.

Your Benefits & Perks

• BCBS Medical & Dental insurance Options 
• VSP Vision Coverage      
• Complimentary Life Insurance Policy (employee only)
• Short-term & Long-Term Disability   
• Pet Insurance Coverage  
• 401(k) plan w/match options
• HSA / FSA Account Access 
• Identity Theft Protection 
• Legal Services Package 
• Hospital/Accident/Critical Care Coverage 
• Paid Time Off

72780 Country Club Dr. suite 402 Rancho Mirage, Ca 92270

Everlaw is looking for a Security Engineer. Reporting to the Manager, Security Engineering, you will be a member of the technical security operations team at the company. Security is one of the main strategic pillars at Everlaw, and we are looking for someone to help us execute on that strategy and protect our most valuable asset--our customer data.

Everlaw's customers entrust us with some of their most sensitive information, and it takes dedication and care to protect it. Some of the world's most high-profile cases are managed using the Everlaw Platform. We set a high bar to do what's right by our users.  Tackling litigation with technology presents deep challenges. Data is spread across distributed systems, stored in varied databases, housed at different physical locations. Keeping our users' data safe requires a passion for learning new technologies because we have to be good custodians no matter whether data flows through a Web application, gets stored in a data warehouse, or is used to train the latest machine learning algorithms. We are dedicated to continuously learning and improving our processes to achieve our mission.

Security Engineering supports teams across Everlaw in creating and operating a secure platform that meets the security and compliance requirements of our customers and company.  We collaborate, build, and use technology to make it easy to do the right thing.  We seek to understand people's needs and strive to protect confidentiality, integrity, and availability of information.

At Everlaw, our mission is to promote justice by illuminating truth. Our company culture is open and vibrant and we’re committed to the professional growth of our team members, offering an annual learning and development stipend and regular check-ins with managers regarding career goals. If you’re looking for a place that values passion, integrity, thinking big, and a desire to learn, we’d love to hear from you! Think you’re missing some of the skills and are hesitant to apply? We do not believe in the ‘perfect’ candidate and encourage you to apply if you feel you can bring value to our team.  

This is a full-time, exempt position located onsite (3 days/week in office) in Oakland, California.

Getting started

• We want you to feel like part of the team early on! Our onboarding process will integrate you into the company with informative sessions on our product, policies, processes, and team structure and goals.
• We’re excited for you to learn, grow, and contribute right away! We trust that you’ll bring experience and knowledge that will uplift and uplevel the team, but we don’t expect you to know everything on Day 1.

In your role, you'll...

• Support the team to drive improvements in our vulnerability management, threat detection, and incident response capabilities, contributing your perspective to help the team grow.
• Triage security events and respond to security incidents, taking action to contain them, guiding recovery of normal operations, and reducing the likelihood of recurring threats.
• Strengthen threat detection and response systems that safeguard both our cloud infrastructure, third-party integrations, and platform services.
• Develop and refine security processes, procedures, and runbooks that allow our security posture to scale as the company grows.
• Manage and tune AWS security services (IAM, Security Hub, GuardDuty, Config) for effective threat detection, access control, and continuous monitoring.
• Collaborate with Engineering, Engineering Operations, Corporate Security, and GRCT teams to help meet our operational security commitments by probing for vulnerabilities, assessing risk, and advising on how to respond to them.
• Advise other engineers and partners on building a secure platform by leading threat modeling sessions, conducting security design reviews, and reviewing code and configuration changes for security concerns.
• Proactively solve security challenges and foster a security mindset with innovative, security-conscious coworkers across Everlaw.

About you

• You have at least 1-3 years of experience working in a security-focused role.
• You have experience in handling security events and incidents from initial triage through to remediation.
• You have programming skills in at least one scripting language (like Python) and are comfortable navigating a Linux environment.
• You have experience with security tools like vulnerability scanners (Nessus/Trivy), HIDS/NIDS (Wazuh/Zeek), and SIEM/SOAR platforms (Splunk/ELK/Datadog).
• You understand the vulnerability lifecycle and have experience detecting, prioritizing, and remediating vulnerabilities.
• You have written detection rules and response processes for security specific events.
• You can explain technical concepts without jargon, keeping security relatable so that others can solve problems with your support.
• You balance strong protections with enabling people to do their work, finding ways to improve security without blocking innovation.
• You are authorized to work in the United States without restrictions. Please note that at this time, Everlaw is not sponsoring employment visas for this role.

Pluses

• You have previous experience with SaaS environments and distributed systems.
• You have programming skills in at least one compiled language (like Java).
• You have experience with AWS, Terraform, Ansible, git, and other infrastructure, development, and operations tools.

Benefits

• The expected salary range for this role is between $159,000 - $201,000. The final offered salary will be dependent upon many factors including the candidate’s experience and skills. The base pay range is subject to change in the future.
• Equity program
• 401(k) retirement plan with company matching
• Health, dental, and vision
• Flexible Spending Accounts for health and dependent care expenses
• Paid parental leave and approximately 10 days (80 hours) per year of sick leave
• Seventeen paid vacation days plus 11 federal holidays
• Membership to Modern Health to help employees prioritize mental health and wellness
• Annual allocation for Learning & Development opportunities and applicable professional membership dues
• Company-sponsored life and disability insurance
• Find out more about our Benefits and Perks

Perks

• Work in Downtown Oakland, just steps from the BART line and dozens of restaurants
• You will get a powerful Linux laptop and be able to customize your desk setup
• Bond over team lunches and out-of-the-box events 
• Ranked “#1 on G2 for Ediscovery Software and Momentum” and we offer free eDiscovery resources to benefit the greater societal good with Everlaw for Good
• Time off for company-sponsored volunteer events and 4 paid hours per quarter to volunteer at a charitable organization of your choice
• Take advantage of learning and career development opportunities 
• Ranked #9 on Glassdoor's Best Places to Work 2023 for US small and medium companies
• One of Wealthfront’s 2021 Career Launching Companies, and ranked #2 on the “2022 Bay Area Best Places to Work” list by the San Francisco Business Times and the Silicon Valley Business Journal
• One of Fast Company’s World's Most Innovative Companies for 2022 and proud contributor of free ediscovery resources to benefit the greater good through “Everlaw for Good”
• #LI-MN2
• #LI-Hybrid

About Netskope

Today, there’s more data and users outside the enterprise than inside, causing the network perimeter as we know it to dissolve. We realized a new perimeter was needed, one that is built in the cloud and follows and protects data wherever it goes, so we started Netskope to redefine Cloud, Network and Data Security. 

Since 2012, we have built the market-leading cloud security company and an award-winning culture powered by hundreds of employees spread across offices in Santa Clara, San Francisco, Seattle, Bangalore, London, Madrid, Melbourne, Taiwan and Tokyo. Our core values are openness, honesty, and transparency, and we purposely developed our open desk layouts and large meeting spaces to support and promote partnerships, collaboration, and teamwork. From catered lunches and office celebrations to employee recognition events and social professional groups such as the Awesome Women of Netskope (AWON), we strive to keep work fun, supportive and interactive.  Visit us at Netskope Careers and follow us on Twitter @Netskope and Facebook. 

About the Role

As a member of the API Protection team you will work cross-functionally to build state-of-the-art cloud platforms to support our growing product portfolio. Specific responsibilities will include but not be limited to:

• Collaborate with high profile talents, coach, mentor and encourage growth and career progress of team members.
• Reviewing architectures and designs across the organization to help guide other engineers to build scalable cloud services
• Providing technical leadership and strategic direction for large-scale distributed cloud-native solutions
• Being a catalyst for improving engineering processes and ownership

Qualifications/Requirements

• 15+ years of software engineering experience including 8+ years experience with distributed systems
• Excellent Unix/Linux experience and programming experience with go, C/C++, java and scripting: python, ruby, shell
• Understanding of IPC mechanisms and previous experience working with: TCP/IP, Kafka, zmq, grpc, zookeeper.
• Strong background in cloud environments: containers, docker, kubernetes, etcd, zookeeper, service meshes, vault, istio and envoy, API gateways, load balancers.
• Experience with databases, general understanding of ACID, consistency, sql/nosql, key-value stores, time series and columnar databases.
• Experience in CI/CD, using tools like Drone, Github, Makefiles, etc.
• Experience with in-memory databases like Redis

Additional Skills

• Strong verbal and written communication skills. Communicate in an open, transparent and consistent manner with team and co-workers.
• Determined and ever ready to roll up sleeves to respond to the needs of customers proactively and promptly.
• Achievement orientated and willing to take responsibility for own actions.
• Believe in innovation and out-of-the box thinking to foster originality of ideas.

Education

• MS in Computer Science or equivalent technical degree

#LI-AW1

Our office, Advanced Periodontics Implant Center in Rancho Mirage, CA  is looking for a dedicated and skilled Dental Hygienist to join our team. Whether you are looking for a stable full-time career or a flexible part-time schedule, we are committed to providing a supportive environment where patient care and clinical excellence are our top priorities.

What You’ll Do

 Perform thorough dental cleanings, periodontal therapy, and screenings.

 Educate patients on oral hygiene and personalized treatment plans.

 Take high-quality digital X-rays and maintain accurate patient records.

·Collaborate with the Doctors and Office Manager to ensure a seamless patient experience.

·Adhere to all OSHA and HIPAA safety and compliance standards.

What We’re Looking For

• 1–2 years of dental hygiene experience (specialty experience a plus)
• Current state license as a Dental Hygienist
• Familiarity with Dentrix software preferred
• Strong knowledge of periodontal practices, instruments, and infection control
• Excellent communication skills and a caring, patient-first approach
• Reliable, detail-oriented, and organized
• Valid California Registered Dental Hygienist (RDH) license.
• Laser certification (preferred but not required).

Why Join Us?

At Advanced Periodontics Implant Center, you’ll be part of a team that truly collaborates — Specialists, Hygienists, Dental Assistants, and Patient Care Coordinators all working together to provide world-class patient experiences.

We value continuous learning, respect for every team member, and a culture that supports you both at work and beyond.

If you’re looking for a place where your skills matter, your growth is supported, and your impact is clear every single day — we’d love to meet you.

Benefits

• BCBS Medical & Dental insurance Options 
• VSP Vision Coverage      
• Complimentary Life Insurance Policy (employee only)
• Short-term & Long-Term Disability   
• Pet Insurance Coverage  
• 401(k) plan w/match options
• HSA / FSA Account Access 
• Identity Theft Protection 
• Legal Services Package 
• Hospital/Accident/Critical Care Coverage 
• Paid Time Off 

72780 Country Club Dr. suite 402 Rancho Mirage, Ca 92270

At The Oncology Institute of Hope & Innovation, we believe that exceptional patient care starts with empowered leaders. As our Clinic Operations Manager, you’ll be part of a forward-thinking healthcare team that values collaboration, compassion, and continuous improvement. We offer the opportunity to shape high-performing clinical operations that truly impact lives — both for our patients and our staff.

JOB PURPOSE AND SUMMARY:

The Operations Manager serves as the operations leader for 6 clinic locations in the LA County/San Fernando Valley area, and is responsible for all day-to-day operations of assigned sites to ensure that they are safely meeting all patient care objectives of The Oncology Institute. In addition to providing exceptional patient care services at your assigned locations, the office manager has the responsibility to ensure locations are adhering to OSHA regulatory standards, following all safety protocols, and managing patient care in a HIPAA compliant way to protect patient privacy. The Operations Manager has multiple direct reports including supervisors, front and back-office staff and is critical in ensuring their assigned clinic locations perform at or above defined operational, quality, and financial metrics.  

ESSENTIAL DUTIES AND RESPONSBILITIES:

• Live and exemplify TOI core values, providing outstanding customer service and promoting a positive experience for patients and staff members.
• Partner in the recruitment, hiring and training of new staff members
• Design and implement business strategies to help the clinic meet organizational goals
• Manage staff by assigning and delegating tasks as needed
• Develop protocols and procedures to improve staff productivity
• Act as a liaison between patients, their families and additional care staff
• Plan and manage the clinic's budget and approve payroll
• Perform quarterly and annual employee reviews and provide constructive feedback on their performance to help them meet professional goals
• Ensure that all policies and procedures function in accordance with state and federal laws
• As leader of your clinic location or multiple locations, you will be responsible for supervising all clinicians and non-clinician teammates at your locations and ensuring they properly complete their daily responsibilities.
• You will be responsible for annual performance evaluations on all direct reports and reviewing evaluations for indirect reports that are the responsibility of your supervisors.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Exceptional written and verbal communication skills
• Analytical thinking skills and the ability to exercise sound judgement when making decisions
• Must be customer service oriented and prepared to liaise with patients, their families and other care providers
• Extremely organized and detail oriented
• Ability to delegate tasks as needed
• Ability to spend extended periods of time sitting at a desk
• Knowledge of a second language is an asset

REQUIRED EXPERIENCE, EDUCATION, AND/OR TRAINING:

• Required: Bachelor’s degree required
• 3+ years prior experience working in a clinical or healthcare setting
• 3+ years of proven success in leadership roles 
• 3+ years in an operations manager role

PHYSICAL WORKING REQUIREMENTS:

This position involves prolonged periods of standing and walking, performance of precise tasks like drawing blood and administering medications, and occasionally, lifting of up to 50 pounds. Clear vision and acute hearing are essential for reading charts and monitoring patients. Strong communication skills and attention to detail are critical, especially under stress. Frequent bending, stooping, reaching, and repetitive tasks are also required, along with sensitivity to patient needs and environmental changes.

The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

About Octave

Octave is a modern mental health practice that offers both in-person and virtual therapy. We focus on making high-quality care more accessible and affordable by partnering with insurance providers. Our goal is to support clients and clinicians with a system built on equity, effectiveness, and sustainability.

About the Role

Octave is seeking to partner with existing group practices in California (Los Angeles, Sacramento, Riverside, San Francisco, and San Diego areas) that want to provide excellent mental health care, both in-person and virtually. As an Octave partner, your team will join a supportive community of clinicians focused on client-centered, evidence-based therapy. 

At Octave, we take care of all backend operations so your clinicians can focus on providing care. Our team manages credentialing, billing, marketing, technology support, and client referrals. This allows your clinicians to focus primarily on seeing the clients we connect them with and completing session documentation, removing the administrative burden from your group practice.

Your providers will support adult clients managing stress, anxiety, depression, and related concerns. We emphasize evidence based practices such as CBT and DBT with a strong commitment to culturally responsive care. 

What You’ll Do

• Provide therapy to adults dealing with stress, anxiety, depression, and other concerns.
• Use short-term, evidence-based approaches like CBT or DBT.
• Offer culturally responsive care.
• See clients virtually and/or in person (you must have your own office space to hold in-person sessions).

Qualifications for Group Practices

• Must have at least 3 or more fully licensed clinicians who would be joining Octave.
• Required to have your own office space and are willing to provide in-person services (located within the markets we're currently hiring for).
• All clinicians must be fully licensed (no associate or intern level providers).
• Licensed in California (LMFT, LPCC, LCSW, PsyD)
• Must be licensed and in good standing with your governing licensing board.
• At least 1 year of post-license experience (2+ preferred).
• Training in therapies such as CBT, DBT, trauma-focused treatments, or similar.
• Certain payor relationships may exclude you from employment.
• Master’s Degree or higher from an accredited school of Social Work, Psychology, Counseling or Marriage, or Family and Child Counseling.

Octave's Company Values: 

The below values drive our day-to-day operations.

• We’re human beings first. We operate with empathy and kindness – with our clients, with our collaborators, and with ourselves.
• People deserve better than status quo. We’re willing to tackle the intractable problems, no matter how big, because someone should. We ask big questions, we craft big solutions, and we challenge ourselves and others to make it happen.
• No bystanders. No stars. No tourists. Each person has been selected to be here, and with that comes a responsibility to bring your expertise, share your ideas, and help make this company better.
• Partnership paves the path ahead. We don’t operate in a silo, internally or externally. To transform the system, we believe in working with others to create something bigger, better, and stronger.
• Quality is crucial at scale. Quality is core to our business, and we refuse to sacrifice it as we grow.
• Progress is a process. In the pursuit of progress, we iterate, reflect, learn, adjust – and always leave things better than we found them.
• There are people behind every data point. We recognize that numbers tell only one part of the story, and we also do the work to understand impacts at the individual level.

Physical Requirements: 

• Prolonged periods sitting at a desk and working on a computer. 
• Must be able to frequently communicate with others through virtual meeting applications such as Zoom and Google Meet. 
• Must be able to observe and communicate information on a laptop. 
• Move up to 10 pounds on occasion. 
• Must be eligible to work in the United States without sponsorship now or in the future.
• Octave’s policy requires that all clinical sessions be conducted while you are physically located in the United States.

System Requirements

Octave IT supports these minimum system requirements for the most optimized experience using Octave telehealth tools:

• Computers that are Mac OS (Ventura or later) and Windows OS (10/11)
• Computers kept up with the most recent security updates
• An unmanaged device (a device not provided to you by another company/organization)

Additionally, Octave IT does not support using iOS, Android, or ChromeOS as your primary device.

Compensation

Starting pay for qualified applicants will depend on a combination of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected salary range for this role is set forth below and this range may be modified in the future.

The hourly compensation range for this role is listed below dependent on licensure:

In-Person Rates:
$122-$135/hour for master's level license.
$122-$145/hour for doctoral level license.

Virtual Rates:
$117-$130/hour for master's level license.
$117-$140/hour for doctoral level license.

How We Use Technology in Hiring:

As part of our hiring process, we may use technology tools, including AI-supported systems, to assist with reviewing applications or documenting interviews. These tools are designed to support our team, not replace human judgment, and final hiring decisions are always made by our team.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Springboard Fellow

San Francisco Hillel

Role Overview

Make your mark on Jewish student life by joining San Francisco Hillel as the Springboard Fellow. You will build one on one relationships with students, plan and execute engaging events and programs around campus, and help inspire students to make a commitment to Jewish life.

San Francisco Hillel is the hub of Jewish student life in San Francisco. As a multi-campus Hillel, we serve undergraduate and graduate students at over 5 campuses throughout the city. Our team is known for being innovative and radically inclusive, and as our new Springboard Fellow you will have the unique opportunity to help up serve over 100 students in the beautiful and diverse city of San Francisco.

As a Springboard Fellow at San Francisco Hillel, you will join our Student Life Team and will help us engage Jewish student life at San Francisco State University (SF State), and reinvigorate and build Jewish student life at Community College of San Francisco (CCSF). You will be responsible for welcoming and engaging the 2026 and 2027 freshman classes, as well as finding and engaging current students who have not previously connected with Hillel. You will mentor student leaders and help them design their vision of Jewish life on campus and engage students in an array of Jewish learning opportunities.

Given SF State’s politicized campus climate, Jewish students often lack the space to openly express their Judaism, and therefore seek opportunities to have fun and celebrate their Judaism among peers. Using Design Thinking processes, you will support our students in making meaning, cultivating connections, pursuing justice, and meeting their basic needs. You’ll curate exciting, anticipated gatherings that create community and connection, attract new students, and keep them coming back for more. 

You'll wake up each day (or at least most) and be genuinely excited and enthusiastic about creating an inviting place that inspires students to explore, experience, and create vibrant Jewish lives. This is so much more than your average 9-to-5.

About The Springboard Fellowship

The Springboard Fellowship is a paid, two-year fellowship that brings recent college grads with raw talent, passion, and skills needed to reimagine and redesign Jewish student life to college campuses across North America. 

Trained in Relationship-Based Engagement, Human-Centered Design and other entrepreneurial frameworks, you will be exposed to the most successful initiatives from across the Hillel movement. Fellows will work with students to imagine, create, and refine experiences for Jewish life that dramatically impact student engagement, efficiently and strategically apply and scale successful initiatives from across the movement, and give birth to cutting-edge ideas that have the potential to transform how Hillel and creates inclusive spaces for #AllKindsOfJewish.

We’re looking for people who embrace challenges, take risks, fail, and learn from the past, while maintaining their passion and sense of humor. Extensive Jewish education is not necessary — just an interest in creating a vibrant Jewish community, a commitment to learning, and the desire to make a difference in the lives of students. 

What You’ll Do

GOALS:

• Find new and returning students who are curious or passionate about Jewish life and build one-on-one relationships with them. This role will also facilitate relationship building between students and their peers.
• Form relationships and partnerships with various campus departments and student organizations to increase awareness of SF Hillel’s community.
• Plan and support diverse programming and events at SF State and CCSF to provide students with opportunities for connection, community, and Jewish learning.
• Mentor student leaders to advance their leadership skills and achieve both their individual goals and the goals of the organization as whole.
• Facilitate 1+ Jewish Learning cohorts per semester and infuse Jewish learning opportunities into other programming and events (both on and off-campus). 

WHAT YOU’LL DO: 

Core day-to-day responsibilities: 

• Meet for coffee with students at SF State and CCSF to get to know them and see how SF Hillel can support their Jewish and student experiences during college.
• Mentor passionate student leaders as they dream and ideate new engagement strategies, Hillel experiences, and campus partnerships. You’ll provide coaching to ensure they’re guided and supported as they build an inclusive, pluralistic community within and beyond Hillel.
• Actively serve as a leader on SF Hillel’s Student Life Team, supporting the facilitation of all major and cross-campus programming, Shabbatot, and holidays.
• Maintain records of student interactions, events, and attendance for engagement measurement and ongoing evaluation through SF Hillel’s engagement tracking database.
• Provide support to students who are struggling by creating trusting mentorship spaces and connecting them to partners and resources that provide expert, licensed assistance. That may look like: reviewing someone’s resume, walking them to the campus counseling center, or suggesting a grief workshop. 

Who You Are

• You’re A Relationship-Builder: You thrive on meeting new people, understanding their interests, and forging meaningful connections.
• You’re A Collaborative Team Player: You enjoy working collaboratively with a team to solve problems and explore new initiatives.
• You’re A Passionate Learner: You love learning and continuously building up your Jewish knowledge.
• You’re An Innovative Educator: You believe in infusing education into captivating experiences that stimulate the imagination.
• You’re A Facilitator: You thrive in creating spaces for students to converse, share ideas, and explore and develop their own ideas on relevant issues.
• You’re A Recent College Grad: Whatever your degree, you are excited about Jewish life on campus and have experience as a participant and maybe even as an educator in a Jewish educational setting.
• You’re A Creative Thinker: You are constantly reimagining the ordinary, seeking ways to repurpose and improve things.
• You’re A Bold Visionary: Think big and creatively, viewing everything as a possibility and embracing a risk-taking, entrepreneurial spirit.

 ~You’re A Springboard Fellow ~ 

What You’ll Bring to the Job

• 0 -3 years professional work experience
• Bachelor's degree
• Ability to manage multiple moving projects, take direction from an experienced supervisor, and adhere to deadlines.
• Excited to support the student life team’s shifting priorities with a “no job too small” mentality.
• Eagerness to meet new people and do important outreach work as you build and strengthen dynamic Jewish communities.
• Ability to navigate nuance and hold pluralism in a sometimes-fraught campus climate, the strength to facilitate and lean into conversations about anti-Zionism and antisemitism, and eagerness to work as part of a team addressing these issues.
• Excellent leadership and a readiness to be a role model.
• Strong written and verbal communication skills, a detail-oriented and highly organized approach.
• Ability to work nights and weekends as required for meetings, events, and deadlines

Please Note: 

• This is an in-person role location in San Francisco, CA; remote work is not available for this position 
• Must be able to engage in a range of physical activity, including standing or sitting at a desk or computer and walking (sometimes on uneven surfaces) for extended periods of time. Must be able to lift/carry up to 25 pounds.

What You’ll Receive

• Competitive salary in the nonprofit marketplace. The salary range for this role is $46,000 - $51,000 in year one of the Fellowship, and the salary range is $48,000- $53,000 in year two of the Fellowship.
• A comprehensive benefits package, including health insurance, retirement plan, Life, AD&D and Long Term Disability (LTD) insurances, Flexible Spending accounts, generous vacation/sick time, and parental leave.
• High-level professional development to help develop core skills in experiential education, including learning from some of the most innovative organizations in Jewish education today. 
• $3,200 in professional development funds from the Springboard Fellowship to utilize over the course of two years.
• Intensive Jewish summer and year-long learning experiences that will provide you with the knowledge, passion, and critical tool kit to fuel your work building our Jewish communities. 
• Mentoring and career coaching to help you during and after your Fellowship. 
• A network of terrific colleagues from across the Hillel movement. 
• Travel opportunities, both domestically and internationally, multiple times per year (if permitted).
• A stipend for mobile phone use to cover a portion of your cell phone bill.
• Fully funded monthly public transportation pass for work purposes.

What's the opportunity? 

As a Mid-Market Account Executive, you will be a key member of the team leading the growth of our new business in Latin America. We’re building a world-class sales organization, and the road ahead is going to be very exciting. 

In this role, you'll be a key player in driving Intercom's growth and acquiring new clients within the LATAM region. You’ll have the chance to engage with top companies, generate new business opportunities, and make a significant impact on both regional and global business objectives. This is an opportunity to shape the future of our LATAM strategy, develop your career in a high-impact role, and play a key part in elevating the bar for success as we scale.

What will I be doing? 

• Drive the acquisition of new clients and manage the full sales cycle (prospecting to closing) in the LATAM market
• Build and maintain a healthy sales pipeline, consistently prospecting to meet monthly and quarterly revenue goals
• Provide timely and accurate forecasts and clear visibility on revenue performance
• Stay updated on product knowledge and evolving processes
• Develop and deliver tailored product demos to address each client’s unique challenges and needs
• Take a consultative approach to sales, identifying and addressing customer pain points while positioning our solutions as trusted partners
• Focus on exceeding sales targets and demonstrating competitiveness.
• Engage in team development and mentoring.
• Represent the voice of the customer to cross-functional teams (Marketing, Product).
• Contribute to the overall growth of the global Enterprise business, pioneering new best practices and driving projects to up level the team
• Adapt quickly to changes in market conditions, customer needs, and product updates
• Use creative problem-solving to overcome obstacles and close deals
• Leverage sales tools and CRM software to track leads, progress, and activities
• Negotiate contract terms to close deals while maintaining healthy margins
• Exhibit grit and determination to succeed, overcoming challenges and driving results.
• Willingness to travel within the country to support client needs and business objectives

What skills do I need? 

• 4+ years of experience as an Account Executive.
• 2+ years of SaaS experience selling similar products.
• Must be fluent in Portuguese; proficiency in Spanish is also a plus.
• Strong sales instincts and track record hitting and exceeding quota
• Exceptional written and verbal communication
• Comfortable and energized operating and problem-solving in a fast-moving organization, working inbound and outbound opportunities across a range of industries and company sizes
• Ability to close net new business in a competitive landscape
• Exhibits a growth mindset, intellectual curiosity, and ambition

Benefits 

We are a well-treated bunch with awesome benefits! If there’s something important to you that’s not on this list, talk to us! 

• Competitive salary and meaningful equity
• Comprehensive medical, dental, and vision coverage
• Regular compensation reviews - great work is rewarded!
• Unlimited access to Claude Code and best-in-class AI tools; experimentation & building is encouraged & celebrated.
• Flexible paid time off policy
• Paid Parental Leave Program
• 401k plan & match
• In-office bicycle storage
• Fun events for employees, friends, and family!

*Proof of eligibility to work in the United States is required.

The OTE range for candidates within the San Francisco Bay Area is $226,000-$270,000. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).  

#LI-Hybrid

Role: Technical Director of Operations

Location: Hayes Valley, San Francisco, CA

Basic Job Details

Job Type: Full Time
Work Model: Hybrid
Remote Days: Monday & Friday
Office Days: Tuesday, Wednesday, Thursday

Job Description

We’re looking for our first Technical Support Leader to own the vision, strategy, and execution of Baton’s Production Support function, ensuring platform reliability, operational excellence, and exceptional customer experiences as we scale. You’ll lead and grow a team of Production Support Engineers, and establish Baton’s technical support function as a strategic partner to Engineering, Product, and Customer Success. This role blends strategic execution, people leadership, and operational rigor. This is ideal for someone who thrives in ambiguity, enjoys building from 0-1, and cares deeply about reliability, customers, and engineering velocity.

Responsibilities

• Leadership & Team Development:
  • Lead and mentor a high-performing Production Support Engineering team, fostering a culture of ownership, empathy, and continuous improvements
  • Build and execute hiring, onboarding, and career development plans, establishing clear pathways for growth
  • Create structured onboarding programs to accelerate context-building on Baton's products, tech stack, and business logic
  • Foster deep integration between PSE and core engineering teams, breaking down silos and enabling knowledge sharing
• Operational Excellence:
  • Design and implement comprehensive runbooks, processes, and operational documentation
  • Establish and manage SLAs and key metrics (uptime, response time, resolution time, CSAT), driving continuous improvement through data
  • Own customer and operator communication during incidents, ensuring clear, timely, and empathetic updates during outages and degradations
  • Leverage customer insights, telemetry, and support trends to proactively detect issues, automate solutions, and advance support tooling
  • Partner with Engineering to validate new features, run bug bashes, create E2E/integration tests in response to incidents, and support pre-onboarding QA for customer migrations
• Strategic Initiatives:
  • Define the team’s charter, transforming Production Support towards a hybrid Site Reliability Engineering (SRE) / Technical Solutions Engineering model
  • Partner with Engineering and Product leadership to influence platform reliability, observability tooling, and self-service capabilities—ensuring Baton's infrastructure can scale to support Ryder's 50K+ customers
  • Define and execute a roadmap toward 24x7 coverage, reducing external help desk dependencies as the business scales
  • Establish processes for the PSE team to take on customer-specific technical solutions, configuration changes, and lightweight operational fixes—protecting engineering bandwidth for strategic roadmap work
  • Champion exceptional customer experiences: Use incident trends and customer feedback to drive platform improvements that prevent future issues and increase customer satisfaction

Minimum Qualifications

• 7+ years of experience in technical support, DevOps, or Site Reliability Engineering
• 5+ years of experience managing and scaling production support teams in high-growth B2B SaaS
• Strong technical background with deep understanding of cloud infrastructure, CI/CD, containerization (Kubernetes, Docker), and observability tools
• Hands-on experience with monitoring and alerting systems (Prometheus, Grafana, Sentry, DataDog, etc.)
• Track record of building 0-to-1 support functions where you owned both the "what" and the "how"
• Strong program management skills to lead cross-functional initiatives and drive projects to completion
• Proven ability to operate independently in ambiguous environments, defining strategy and executing without extensive guidance from leadership
• Experience operating in enterprise or high-scale B2B SaaS environments where reliability, compliance, and customer SLAs are non-negotiable
• Comfort navigating large, matrixed organizations (experience working across multiple teams, getting alignment, and influencing without authority)
• Deep empathy for customers, with commitment to delivering exceptional support experiences even under pressure

Preferred Qualifications

• Experience in logistics, supply chain, or freight technology
• Background in QA or test automation
• Previous experience building or managing 24x7 support operations
• Experience transitioning support teams toward SRE or Technical Solutions Engineering models
• Front-end experience (React, TypeScript) for handling lightweight UI fixes
• Experience in Fortune 500 or large enterprise tech organizations, particularly in roles requiring cross-functional alignment and executive communication
• Fluent in Spanish

The Perks

• Competitive Base Salary + Cash Bonus Structure
• Annual Company Bonus + Long Term Incentive Plan
• 401k with Matching
• Hybrid Work Schedule
• Hyper-Stable, publicly traded Enterprise
• Medical, Dental, and Vision Health Coverage
• Employee Stock Purchase Program (15% discount to market value)
• Collaborative, Fun, and Tech Forward office in Hayes Valley, San Francisco, CA

Compensation Range: The annual base salary range for this position is $180,000- $230,000*. Compensation will vary based on factors including skill level, proficiencies, transferable knowledge, and experience. In addition to base salary, Baton's full-time employees are eligible for an annual performance bonus.

This role is onsite 5 days a week in Fremont, CA

About the Role

Job Duties:

• Design, implement, and manage information systems to support organizational goals.
• Ensure integration and interoperability between various systems and platforms.
• Develop and maintain robust data architectures for storage, retrieval, and analysis.
• Collaborate with stakeholders to assess and fulfill IT and information system needs.
• Install, configure, and maintain hardware, software, and network systems.
• Diagnose and resolve technical issues related to operating systems, applications, and hardware.
• Monitor system performance and ensure reliable operation.
• Manage and maintain local area networks (LAN), wide area networks (WAN), and other network systems.
• Use advanced analytics and visualization tools to derive actionable insights from data.
• Optimize existing systems for better performance, scalability, and security.
• Perform network upgrades, backup, and recovery tasks.
• Ensure network security through firewalls, antivirus, and intrusion detection systems.
• Maintain data integrity and backup processes.
• Implement advanced security protocols to protect sensitive organizational data.
• Ensure compliance with data protection regulations.
• Provide support for database management systems and cloud solutions.
• Offer helpdesk support for employees, addressing technical queries and issues.
• Train staff in new technologies and tools.
• Provide advanced technical support and training for internal teams.
• Develop user manuals and guidelines for efficient system usage.
• Implement security measures to protect against cyber threats and data breaches.
• Ensure compliance with industry regulations and best practices.
• Plan and execute system upgrades or new installations.
• Lead IT-related projects, ensuring timely delivery and alignment with business objectives.
• Manage budgets, timelines, and cross-functional teams during IT implementations.
• Collaborate with other departments to determine technological needs and implement.

Job Requirements: Job entails working with and requires bachelor’s degree in Information and Technology or related fields with Candidate must have 1-year professional experience in:

• Network Design
• Network Security
• Network Troubleshooting
• System Administration
• IT Support Remote Users
• Network Storage Management

Employers will accept any suitable combination of education, training, or experience. Employer will accept a bachelor’s degree (or foreign equivalent) in one of the requisite fields followed by 1 year of experience in the position IT Specialist, Network Engineer or related position

Work Time: M-F; 9:00 am to 6:00 pm. 40 hrs./week.  

Benefits

• Comprehensive health insurance package, including medical, dental, and vision.  PPO/HMO packages
• 401k, 4% company match
• Equity and Bonus 
• Vacation, sick and holiday time off
• Monthly mobile stipend
• Monthly Weee! Points credits

Compensation Range

• The US base salary range for this full-time position is $86,632
• This role may be eligible to discretionary bonus, incentives and benefits 
• Our salary ranges are determined by role, level, and location

The range displayed on each job posting reflects the minimum and maximum base salary for new hires for the position across all US locations. Within the range, individual pay is determined by multiple factors like job-related skills, experience and work locations. Your recruiter can share more about the specific salary range during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include any variable compensation elements.

Weee! is an equal opportunity employer welcoming all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by law.  Discrimination or harassment of any kind is not tolerated at Weee!. If you need to inquire about an accommodation or need assistance with completing the application, please email us at applicantaccommodation@sayweee.com.

For more jobs and to find out more about Weee!, visit our career page: https://about.sayweee.com/careers

We are looking for a Senior Manager of Sourcing and Procurement to lead and execute the strategic vision for our companywide sourcing and procurement activities, ensuring they reflect our culture, meet our business objectives, and support our employees. The role will drive cost-optimization initiatives, strengthen supplier partnerships, and deliver operational excellence at scale.

Reporting to the Controller, the Senior Manager will oversee one full-time employee and work cross-functionally with Finance, IT, Security, HR and Legal to scale Everlaw’s infrastructure. 

This is a full-time exempt position based in our Oakland, California office with a hybrid work schedule: in office M/W/Th with the option to work from home Tu/Fr.

Getting started

We’re committed to your success and want you to feel like a part of our team! You’ll go through our standard onboarding process, which will integrate you into the company with informative sessions on our product, policies, processes, and team structure and goals.

We trust that you’ll bring experience and knowledge that will uplift and uplevel the team, but we don’t expect you to know everything on Day 1. We’re excited to find ways for you to contribute, and will create room for you to learn and grow along the way.

In your role, you'll...

Leadership & Strategy

• Lead the procurement and sourcing functions, fostering a culture of operational excellence and strong partnerships across the business.
• Manage key sourcing relationships across our corporate services.
• Collaborate with Finance leadership to implement and optimize the procurement and sourcing roadmap.
• Build strong relationships with Finance, IT, Security, HR, and Legal stakeholders to ensure initiatives are well-integrated and supported across the organization.

Procurement 

• Develop and execute a procurement program that supports business needs, drives cost efficiency, and enables scalability.
• Lead vendor selection and negotiations, securing favorable terms while ensuring supplier reliability, performance, and compliance.
• Manage the SaaS lifecycle and spend, including vendor intake, license optimization, and renewal management.
• Implement strategies to optimize spend while maintaining quality and adherence to regulatory and internal policy requirements.
• Oversee procurement systems and reporting to streamline processes and deliver visibility into spend and performance metrics.

Strategic Sourcing

• Provide sourcing and contract negotiation support for Corporate Services, including Facilities, and Professional Services. This involves leading cross-functional teams from strategy development through contracting and implementation.
• Define and implement process improvements that increase efficiency and internal client satisfaction while ensuring compliance and mitigating supplier risk.

About you

• You have at least 7 years of progressive experience in procurement, with experience managing direct reports or external contractors.
• You have proven leadership skills with a track record of developing high-performing talent and partnering with internal stakeholders to drive operational excellence and deliver scalable solutions.
• You have experience negotiating large contracts. 
• You have experience in sourcing strategy, including sourcing, vendor selection, contract negotiation, supplier performance management, and cost optimization.                 
• You support budget owners in spend analysis and cost-saving initiatives, establish key performance metrics, and deliver measurable cost savings and operational efficiencies.
• You have a strong ability to influence and partner cross-functionally with Finance, IT, Security, HR, and Legal at both strategic and operational levels.
• You are comfortable operating in a fast-paced, high-growth environment, balancing operational excellence with execution.

Pluses

• You have deep experience with SaaS renewals.
• You have experience managing a full Procure-to-Pay (P2P) system from the ground up. 
• You have experience with lease negotiation.

Work Authorization

• You are authorized to work in the United States. Please note that currently, Everlaw is not sponsoring employment visas for this role.

Total Rewards

• The expected salary range for this role is between $169,000 - $214,000. The final offered salary will be dependent upon many factors including the candidate’s experience and skills. The base pay range is subject to change in the future.
• Participation in our equity program
• 401(k) retirement plan with company matching
• Health, dental, and vision insurance
• HSAs and FSAs for various expenses
• Company-sponsored life and disability insurance
• Paid parental leave and sick leave
• 17 paid vacation days plus 11 federal holidays
• Access to mental health and wellness resources like membership to Modern Health
• A generous L&D stipend for your personal growth
• Find out more about our Benefits and Perks

Perks

• A beautiful office in Uptown Oakland, just steps from the BART line and dozens of restaurants and walking distance to Lake Merritt
• Flexible work-from-home days on Tuesdays and Fridays
• Monthly home internet reimbursement
• Ability to select your hardware of choice (Mac or PC) and customize your desk setup
• A wide variety of snacks and beverages in the office
• Company-wide out-of-the-box events and fun activities with your team
• Time off for company-sponsored volunteer events and 4 paid hours per quarter to volunteer at a charitable organization of your choice
• Learning and career development opportunities (and a generous budget!)
• #LI-KP1
• #LI-Hybrid