BI Analyst Jobs in Calgary.
All active BI Analyst roles based in Calgary.
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Who We Are
Verkada is transforming how organizations protect their people and places with an integrated, AI-powered platform. A leader in cloud physical security, Verkada helps organizations strengthen safety and efficiency through one connected software platform that includes solutions for video security, access control, air quality sensors, alarms, intercoms, and visitor management.
Over 30,000 organizations worldwide, including more than 100+ companies in the Fortune 500, trust Verkada as their physical security layer for easier management, intelligent control, and scalable deployments. Founded in 2016, Verkada has expanded rapidly with 15 offices and 2,200+ full-time employees.
About the Role
Verkada is seeking a high-velocity Enterprise Account Executive to spearhead our expansion within the Calgary corporate market. As a key member of our growing Corporate Field Sales team, you will be responsible for driving new business acquisition across all non-government organizations in the region. This isn't just a sales role; it’s an opportunity to own a territory, disrupt a legacy industry, and help Calgary’s leading businesses modernize their physical security infrastructure with our integrated cloud platform.
With consistent year-over-year growth, Verkada offers an unparalleled opportunity for sales professionals to join a market leader at an exciting stage. If you are an ambitious "hunter" looking to accelerate your career, you will thrive in our high-velocity, disruptive environment. This is more than a job - it’s a chance to build a legacy within a rapidly scaling startup that is redefining an entire industry.
This position reports to the Regional Sales Director for Western Canada.
What You'll Do
- Develop and implement a comprehensive territory plan
- Dedicate at least 50% of your time to field-based sales activities away from the workplace, including customer meetings, site visits, and relationship-building
- Manage the entire sales process to ensure delivery against key performance metrics and quota, with a strong emphasis on net new business sales. This includes prospecting and lead generation, providing product demos, product trials, and strategic negotiations with customers and channel partners
- Meet or exceed individual targets and contribute to the overall team and company success. Penetrate new, untapped markets with greenfield accounts
- Initiate and manage expansion discussions to drive customer retention
- Devise a comprehensive customer acquisition strategy and partner with Verkada’s channel partner sales organization to drive deal registrations each quarter
- Drive business growth and enhance market presence through a combination of customer engagements, marketing campaigns, executive briefings, industry conferences, events, and public sector market sector knowledge/intelligence
- Gain an in-depth and detailed understanding of Verkada’s business and products
- Create effective presentations and proposals; create urgency to drive deal closure, negotiate pricing, and contractual agreements
- Provide account analysis, quarterly business reviews, and accurate revenue forecasts
- This role requires regular travel, estimated to be more than 50% of the time, including both domestic and international destinations as needed. The successful candidate must be comfortable with frequent travel to support business operations, customer and partner engagements, and team collaboration.
What You Bring
- 5-10+ years in B2B software/hardware sales (quota-carrying).
- 2-3+ years of experience building greenfield territories and closing new business within Enterprise accounts; familiarity with the energy industry in Canada is a plus
- Possess a hunter sales mentality with a strong desire to be successful, and have a proven track record of prospecting, closing new logos, and landing major accounts against incumbents
- Willingness to have a strong field presence multiple days per week; Must live in the territory & be willing to travel up to 50%
- A demonstrable track record of success managing longer, complex sales cycles and engaging with all levels, from end users to business champions to C-level executives
- Experience collaborating with internal and external channel partner teams to sell through and with channel partners is a plus
- Relevant software or hardware industry experience in any of the following domains: security software, physical security, hardware, or SaaS is a plus
- Strong knowledge and execution of MEDDIC is highly preferred
- Excellent verbal and written communication skills
- Thrive working in a fast-paced, dynamic environment with a strong sense of urgency
- BS/BA degree is strongly preferred
- Must live within the Province of Alberta; Calgary is strongly preferred
Canada Employee Benefits
Verkada is committed to fostering a workplace environment that prioritizes the holistic health and well-being of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:
- Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under most plans and 70% for family premiums
- Medical, vision, and dental coverage
- Paid parental leave policy & fertility benefits
- Time off to relax and recharge through our paid holidays, firmwide extended holidays, generous time off, and personal sick time
- Professional development stipend
- Wellness/fitness benefits
Additional Information
- You must be independently authorized to work in Canada. We are unable to sponsor or take over sponsorship of an employment visa for this role at this time.
Annual Pay Range
At Verkada, we want to attract and retain the best employees, and compensate them in a way that appropriately and fairly values their individual contribution to the company. With that in mind, we carefully consider a number of factors to determine the appropriate starting pay for an employee, including their primary work location and an assessment of a candidate's skills and experience, as well as market demands and internal parity. A Verkada employee may be eligible for additional forms of compensation, depending on their role, including sales incentives, discretionary bonuses, and/or equity in the company in the form of restricted stock units (RSUs)
Below is the annual on-target earnings (OTE) range for full-time employees for this position, comprised of base compensation and commissions (if applicable).
Verkada Is An Equal Opportunity Employer
As an equal opportunity employer, Verkada is committed to providing employment opportunities to all individuals. All applicants for positions at Verkada will be treated without regard to race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, or any other basis prohibited by applicable law.
Your application will be handled in accordance with our Candidate Privacy Policy.
Ready to apply?
Apply to Verkada
Pour la version française de cette description de poste, veuillez consulter le lien suivant / For the French version of this job description, please refer to the following link:
About AppDirect
Become a digital, global citizen and enable the new generation of digital entrepreneurs around the world. AppDirect offers a subscription commerce platform to sell any product, through any channel, on any device - as a service. We power millions of subscriptions worldwide for organizations. We do this by our values-driven culture—one that enables you to Be Seen, Be Yourself, and Do Your Best Work.
About Firstbase, an AppDirect subsidiary
Firstbase helps companies equip their teams with everything they need to do great work—from computers and furniture to company swag and perks. We give businesses the ability to instantly support employees with the right physical goods, and give employees the flexibility to choose what works for their unique needs. Firstbase is part of AppDirect, a subscription commerce platform that powers millions of subscriptions worldwide for organizations selling any product, through any channel, on any device—as a service.
About You
AppDirect Product Managers are at the heart of innovation, turning ideas into impactful solutions that generate profitable revenue streams. You thrive at the intersection of technical execution and business strategy, bridging both worlds to unlock growth opportunities. With a bias for action, a knack for tackling complex problems, and the autonomy to drive meaningful outcomes, you’ll play a critical role in shaping our future.
What you’ll do and how you’ll have an impact
- Own the AI-IT Ops product vision: Working with the Firstbase GM, define and execute the roadmap for AI-driven IT operations capabilities, identifying where automation and intelligence can replace manual workflows and create measurable efficiency gains for customers.
- Architect and launch new Firstbase editions: Lead the development of distinct product tiers, packages, and add-on products that expand Firstbase's addressable market through vertical-specific offerings, pricing/feature segmentation, and integration bundles within AppDirect's broader ecosystem.
- Drive platform value metrics: Own the KPIs that demonstrate Firstbase's worth to customers and to AppDirect retention, expansion revenue, usage depth, NPS—and build product capabilities that directly move these numbers.
- Lead cross-functional transformation initiatives: Partner with engineering, design, operations, product marketing, sales channel, and internal teams to identify and execute on the highest-leverage opportunities for platform improvement, balancing quick wins against foundational investments.
- Make data-informed decisions: Leverage metrics, feedback, and operational insights to guide product priorities and validate impact.
- Engage cross-functionally: Work closely with Sales, Customer Success, Finance and other internal teams to align priorities and ensure organizational readiness for launches.
- Enhance the logistics journey: Deliver net-new capabilities that strengthen the B2B and B2B2C experience, incorporating elements of asset management where they intersect with logistics workflows.
- Collaborate with external partners: Engage with logistics vendors as needed to support process improvements and technology integrations.
What we are looking for
- 7+ years of Product Management experience with a track record of owning complex, high-impact workflows end-to-end
- Proven success in delivering measurable outcomes based on new feature iteration and delivery inside an existing platform.
- Ability to translate complex customer wants into fully developed product solutions.
- Experience in fast-paced SaaS or marketplace environments with the ability to ramp quickly
- Strong technical fluency, comfortable reading API documentation, understanding data flows, and collaborating closely with engineers
- Data-driven decision-making skills, leveraging analytics and feedback loops to inform priorities
- Excellent collaboration skills and proven ability to partner with operations teams and cross-functional stakeholders
- Customer experience mindset with a passion for improving user journeys while driving operational efficiency
- Familiarity with warehouse management systems or other Ops tooling is a bonus
- Bilingualism in spoken and written communication is essential
At AppDirect, we believe that innovation thrives in an environment that houses diversity of excellence, experience and thought. We respect each AppDirector as their own fingerprint; unique with no one alike. We foster an environment of inclusion without regard to race, religion, age, sexual orientation, or gender identity enabling AppDirectors to embrace their uniqueness to do their best work. As such, we strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities.
At AppDirect we take privacy very seriously. For more information about our use and handling of personal data from job applicants, please read our Candidate Privacy Policy. For more information of our general privacy practices, please see AppDirect Privacy Notice: https://www.appdirect.com/about/privacy-notice
#li-remote
#LI-Remote
#LI-KE1
The salary band listed below reflects the expected annual base salary or OTE (on-target earnings) for this role at AppDirect and may be subject to change.
Base salary or OTE is just one component of AppDirect’s total compensation package. In addition to base pay, regular employees may be eligible for performance-based bonuses and a full range of benefits.
Ready to apply?
Apply to AppDirect
Forward Deployed Engineering Solutions Consultant (USA)
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Do you want to empower organizations to build smarter compensation strategies while ensuring fair pay for all employees?
Syndio is a Series C technology company leveraging advanced technology and responsible AI to accelerate decision-making, streamline compliance, and democratize insights for consistent, equitable compensation practices at scale. Backed by $83M in investments from Bessemer Venture Partners, Voyager Capital, and Emerson Collective, we are expanding our team and products to help companies align their rewards strategies with their business goals.
Our customers are our greatest asset. Syndio partners with many of the world’s most recognized and respected enterprises, helping them implement leading-edge compensation solutions with expert guidance. We analyze pay for over 10 million employees across dozens of countries, ensuring fair, defensible rewards that drive better business outcomes.
Join us in our mission to help companies make smarter pay decisions they can trust!
About the role
We are seeking a Forward Deployed Engineer to serve as the technical architect and execution lead for our most critical client implementations. You will be a founding member of a team dedicated to the "last mile" of the Syndio experience - ensuring that our customers’ complex data environments are seamlessly integrated into our platform and clients can be onboarded into our platform with minimum effort.
In this role, you aren’t just "onboarding" a client; you are building the data foundations that allow enterprise leaders to make fair, confident pay decisions. You will work at the intersection of Software Engineering and Solutions Architecture, using our new Implementation Platform and cutting-edge AI tools to transform disparate data into Decision Intelligence.
Why this role is exciting
- Hands-on Technical Execution: Own the end-to-end technical implementation for strategic clients, from initial data ingestion to complex group configurations in the Syndio platform.
- Innovate with AI: Use advanced AI prompt engineering to navigate product exceptions and architect creative solutions for unique client edge cases that "out of the box" features don't yet cover.
- Drive True Adoption: Ensure the platform isn't just "live"; it’s embedded. You will design configurations that make Syndio an indispensable part of a client’s daily HR and compensation workflow.
- Modern Tech Stack: Work with modern integration tools and help migrate existing clients to our new, high-scale Implementation Platform.
- Cross-Functional Impact: You will provide direct feedback to the Core Engineering and Product Teams and in some cases directly build the core product to help shape.
Basic Requirements:
- 3-5+ years of experience as a Software Engineer, Forward Deployed Engineer, or Technical Solutions Consultant in a B2B SaaS environment.
- Technical Proficiency: Strong hands-on experience with SQL and Python for data transformation and ETL processes.
- AI Prompting Mastery: Proficiency in leveraging LLMs and AI prompting to accelerate complex implementations, automate data mapping and resolve technical product exceptions.
- Integration Expertise: Experience working with APIs and modern iPaaS / Integration tools to move data between enterprise systems (HRIS, ATS, Payroll).
- Client-Centric Vision: Ability to lead technical deep-dives with client stakeholders, translating their business needs into platform configurations.
- Operational Excellence: Proven ability to manage multiple complex technical workstreams simultaneously while maintaining high quality and documentation standards.
About You:
- You are a "Technical Visionary": You don't just follow a checklist; you look at a client’s data and requirements, and see the most efficient path to value.
- You Thrive on Complexity: You enjoy the "puzzle" of mapping messy, real-world enterprise data into a structured platform.
- You are a Strong Communicator: You can explain a complex SQL join to a non-technical HR leader and a product roadmap to a backend engineer.
- You are an Early Adopter: You are excited about using AI to augment your workflow and are constantly looking for ways to automate repetitive implementation tasks.\
- You Value Partnerships: You work well cross-functionally and understand that successful implementations require a blend of technical precision and empathetic customer service.
Why you'll love it here:
- 💰 Competitive Compensation. For this role our salary is targeted at $105-$140k USD per year. Final offer amounts are determined by factors such as experience and expertise. We take a geo neutral approach to compensation within the US, meaning that we pay based on job function and level, not location.
- 🏆 Syndio Equity. So you can share in Syndio’s success.
- 🏝 Flexible Vacation Policy. We encourage our team to recharge when they need to, plus paid sick & safe time, compassion leave, parental leave, and voting leave.
- 🩺 Medical, Dental, Vision. Syndio pays 90% of employee premiums, and 50% for dependents.
- 🏥 Life Insurance & Disability. Syndio covers the full premium.
- 🏦 401(k). To help you save for your future
- 📍 Remote-first in the following approved U.S. states: AZ, CA, CO, CT, DC, FL, GA, ID, IL, IA, MD, MA, MN, NE, NJ, NY, OH, OR, PA, RI, SC, SD, TX, UT, VT, VA, WA, and WI #LI-Remote
Role Progression:
In the 1st Month:
- Complete onboarding on the Syndio platform and the "Decision Intelligence" vision.
- Master the new Integration Platform and current data loading artifacts.
- Shadow 2-3 strategic client implementations and identify potential automation opportunities.
- Contribute to a pilot migration of an existing client’s data into the new platform.
At 3 Months:
- Independently lead technical implementations for new clients.
- Execute data migrations for a segment of the existing client base into the new Integration platform.
- Build reusable "Implementation Artifacts" (scripts, prompts, templates) that reduce time-to-value for the whole team.
- Contribute to the design of our new Platform’s Implementation process, identifying automation and other artifacts to minimize the client’s time to value.
By 6 Months:
- Manage a portfolio of high-complexity implementations for Syndio’s most strategic accounts utilizing automation and other artifacts to maximize client’s value in minimum time.
- Help achieve the goal of migrating 70% of the client base to the new Integration platform solution.
- Serve as a subject matter expert for "Process Embedding," ensuring clients are fully adopting the platform’s advanced setup features.
The interview overview
Below you'll find an outline of the interview plan for our Forward Deployed Engineer position. Please note that this is what we expect the process to look like; we may ask you for supplemental information or require an additional step before making a final decision.
- 30 min phone call with a member of our Talent Team.
- 45-60 min Zoom deep dive with the Hiring Manager (Director of Forward Deployed Engineering).
- 75 min hands-on technical interview with a Senior Engineer.
- 2-3 video interviews with key members of the Customer Success and Product teams.
- 30 min interview with the SVP of Engineering - Data Strategy.
At Syndio, we're building a diverse team that values candor, curiosity, and community. If you share these values and are interested in joining us, we'd love to talk with you even if you don't 100% meet the "about you" listed here. We don't expect anyone to have all the answers, as long as you're willing to learn and grow with us.
Syndio is an Equal Opportunity Employer. We are building an inclusive and collaborative workplace as we grow, and we welcome team members regardless of gender/identity, sexual orientation, race or cultural background, religion, physical disability and age.
Ready to apply?
Apply to Syndio
THE POSITION
Our roster has an opening with your name on it
FanDuel is looking for a VIP Manager to work across to look after our most important clients as well as oversee a small team of VIP account managers.
As a VIP Team Manager, you will be directly managing a portfolio of loyal customers, looking to build strong relationships with our VIP customers, and provide an excellent all-round experience. In addition, you will have a small team of VIP Account Managers who you will be responsible for coaching to provide the same above experience to their own portfolios. This position will be in a customer facing environment that requires a good understanding of VIP service and a genuine passion for the online gaming industry.
In addition to the specific responsibilities outlined above, employees may be required to perform other such duties as assigned by the Company. This ensures operational flexibility and allows the Company to meet evolving business needs.
THE GAME PLAN
Everyone on our team has a part to play
- Manage and retain a portfolio of High Value Players
- Provide an enhanced proactive one stop service to encourage loyalty
- Keep responsible gaming and Compliance at the heart of all we do
- Develop relationships and offer tailored rewards through regular correspondence
- Work alongside other FanDuel departments to increase customer experience
- Meet pre-determined productivity, quality, and Service Level Agreement targets
- Ensure that bonuses, gifts, and hospitality invitations are offered in accordance with business requirements
- Meet and host VIPs at Hospitality events
- Deliver against company responsible gaming protocols
- Manage, mentor and develop a team of VIP Account Managers to provide the above
THE STATS
What we're looking for in our next teammate
- Minimum of 4 years of experience in high end customer service field preferred
- Experience managing a team preferred
- Excellent verbal and written communication skills
- High level hospitality experience preferred
- Knowledge of online gaming industry essential
- People management experience preferred
- Knowledge of sports and/or experience working within a heavily regulated industry is a plus
- Passionate about providing top level service
- Confident and people focused personality
- Excellent analytical skills and experience with Excel
- Strives to meet targets and deadlines
- Excellent organizational and planning skills
- Understanding of Marketing processes preferred
- Willing and able to work non-traditional business hours
- Knowledge of sports and/or experience working within a heavily regulated industry is a plus
- Don’t check all the boxes? That’s okay! We encourage you to still apply if you feel like you possess an adjacent skill set and are interested in learning more about this position.
ABOUT FANDUEL
FanDuel Group is the premier mobile gaming company in the United States and Canada. FanDuel Group consists of a portfolio of leading brands across mobile wagering including: America’s #1 Sportsbook, FanDuel Sportsbook; its leading iGaming platform, FanDuel Casino; the industry’s unquestioned leader in horse racing and advance-deposit wagering, FanDuel Racing; and its daily fantasy sports product.
In addition, FanDuel Group operates FanDuel TV, its broadly distributed linear cable television network and FanDuel TV+, its leading direct-to-consumer OTT platform. FanDuel Group has a presence across all 50 states, Canada, and Puerto Rico.
The company is based in New York with US offices in Los Angeles, Atlanta, and Jersey City, as well as global offices in Canada and Scotland. The company’s affiliates have offices worldwide, including in Ireland, Portugal, Romania, and Australia.
FanDuel Group is a subsidiary of Flutter Entertainment, the world's largest sports betting and gaming operator with a portfolio of globally recognized brands and traded on the New York Stock Exchange (NYSE: FLUT).
This role can be based in Edmonton, Calgary, or Greater Alberta.
PLAYER BENEFITS
We treat our team right
This role may offer the following benefits: extended medical, vision, and dental coverage; life insurance; disability insurance; a retirement program with employer contributions; among other employee benefits. This role may also be eligible for short-term or long-term incentive compensation, including, but not limited to, cash bonuses and stock program participation. This role includes 12 holidays and two (2) floating holidays. FanDuel offers paid sick time in accordance with applicable Canadian law. Check out all our benefits here: FanDuel Total Rewards. *Benefits differ across country and job type.
FanDuel is an equal opportunities employer and we believe, as one of our principles states, “We are One Team!”. As such, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, or any other characteristic protected by provincial, local or federal law. We believe FanDuel is strongest and best able to compete if all employees feel valued, respected, and included.
FanDuel is committed to providing reasonable accommodations for qualified individuals with disabilities. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please email Benefits@fanduel.com.
The Company intends to use artificial intelligence in the process of screening, assessing, and/or selecting applicants for this role.
The applicable salary range for this position is $97,000 - $121,000 CAD, which is dependent on a variety of factors including relevant experience, location, business needs and market demand. This role may offer the following benefits: extended medical, vision, and dental coverage; life insurance; disability insurance; a retirement program with employer contributions; among other employee benefits. This role may also be eligible for short-term or long-term incentive compensation, including, but not limited to, cash bonuses and stock program participation. This role includes 12 holidays and two (2) floating holidays. FanDuel offers paid sick time in accordance with applicable Canadian law.
#LI-Hybrid
Ready to apply?
Apply to FanDuel
Meet Benevity
Benevity is the way the world does good, providing companies (and their employees) with technology to take social action on the issues they care about. Through giving, volunteering, grantmaking, employee resource groups and micro-actions, we help most of the Fortune 100 brands build better cultures and use their power for good. We’re also one of the first B Corporations in Canada, meaning we’re as committed to purpose as we are to profits. We have people working all over the world, including Canada, Spain, Switzerland, the United Kingdom, the United States and more!
High-Level Overview
We are looking for a GTM Operations Analyst, Principal to serve as the strategic backbone of Benevity's go-to-market planning and performance infrastructure. In this senior individual contributor role, you will own our Annual GTM Planning Cycle, lead TAM/SAM analysis and territory design, and build the analytical foundation that enables confident capacity planning and data-driven board reporting. Working in close partnership with GTM Operations, Revenue Operations, Sales Leadership, Marketing, Product Marketing, Product, and Finance, you will ensure iron-clad business metric accuracy and act as the connective tissue between strategic vision and data-backed execution. The ideal candidate is a seasoned operator with deep analytical expertise, executive presence, and a proven track record of driving transformational GTM programs in a SaaS environment.
What you’ll do:
- Annual Planning Cycle Ownership: Own and lead the full Annual GTM Planning Cycle, including but not limited to bookings and pipeline capacity modeling in close partnership with GTM Operations, Revenue Operations, and Sales Leadership, ensuring plans are grounded in data, aligned to business objectives, and built for execution.
- Total Addressable Market Analysis: Partner with Marketing, Product Marketing, Product, Finance, and Revenue Operations on Prospect and Client Total Addressable Market (TAM) and Serviceable Addressable Market (SAM) analysis to build confidence in capacity plans and inform territory design decisions.
- Territory Design: Partner with GTM Operations and Sales Leadership on territory design in accordance with TAM/SAM analysis and the capacity model, ensuring equitable, data-driven distribution of accounts and opportunities to maximize revenue potential.
- Business Metric Governance: Act as the primary liaison with Revenue Operations and Finance to ensure iron-clad accuracy of all core business metrics — including bookings, ARR, pipeline, and renewal/upsell performance — serving as the ultimate arbiter of data integrity across the GTM organization.
- GTM Capacity Plan Measurement & Board Reporting: Provide the analytical foundation for GTM Capacity Plan measurement and lead the development and automation of monthly board update materials (slide deck), translating complex operational data into clear, compelling, executive-ready narratives.
- Strategic Cross-Functional Leadership: Act as a senior thought partner to GTM and Sales Leadership, proactively identifying risks and opportunities in the business and providing data-driven recommendations that inform strategic decisions.
What you’ll bring:
- 10+ years of experience in GTM, Revenue, or Sales Operations, with demonstrated experience in annual planning, capacity modeling, and territory design in a SaaS environment.
- Technical Proficiency: Advanced knowledge of Salesforce CRM and Excel/Google Sheets required. Experience with ZoomInfo, LeanData, Cloudingo, and Clay is highly valued. Proficiency in data visualization and BI tools is a strong plus.
- Planning & Modeling Expertise: Demonstrated experience building and managing bookings/pipeline capacity models and territory design frameworks in close partnership with Finance and Sales leadership.
- Strategic & Analytical Excellence: Ability to synthesize complex, multi-dimensional data sets into clear strategic recommendations for senior executive and board-level audiences.
- AI-Forward Mindset: Genuinely curious about and enthusiastic for the ways AI tools and automation can accelerate GTM operations, from surfacing insights faster and streamlining data workflows to drafting communications and optimizing processes at scale. You see AI as a force multiplier, not a threat, adapt quickly to new technologies as they emerge, and proactively seek ways to embed AI-driven efficiencies into your day-to-day work.
- Cross-Functional Influence: Proven track record of driving alignment and accountability across Sales, Marketing, Finance, Product, and Revenue Operations at the leadership level.
- Executive Presence: Exceptional written and verbal communication skills with the ability to present to and influence C-Suite stakeholders.
- Detail Oriented: Demonstrated aptitude to ensure data accuracy and integrity at scale, managing complex, interconnected business metrics with precision.
- Agility: Ability to manage multiple high-priority workstreams simultaneously in a fast-paced, high-growth SaaS environment without sacrificing quality or detail.
Discover your purpose at work
We’re not employees, we’re Benevity-ites. From all locations, backgrounds and walks of life, who deserve more …
Innovative work. Growth opportunities. Caring co-workers. And a chance to do work that fills us with a sense of purpose.
If the idea of working on tech that helps people do good in the world lights you up ... If you want a career where you’re valued for who you are and challenged to see who you can become …
It’s time to join Benevity. We’re so excited to meet you.
Where We Work
At Benevity, we embrace a flexible hybrid approach to where we work that empowers our people in a way that supports great work, strong relationships, and personal well-being. For those located near one of our offices, while there’s no set requirement for in-office time, we do value the moments when coming together in person helps us build connection and collaboration. Whether it’s for onboarding, project work, or a chance to align and bond as a team, we trust our people to make thoughtful decisions about when showing up in person matters most.
Join a company where DEIB isn’t a buzzword
Diversity, equity, inclusion and belonging are part of Benevity’s DNA. You’ll see the impact of our massive investment in DEIB daily — from our well-supported employee resources groups to the exceptional diversity on our leadership and tech teams.
We know that diverse backgrounds, experiences, skills and passions are what move our business and our people forward, so we're committed to creating a culture of belonging with equal opportunities for everyone to shine.
That starts with a fair and accessible hiring process. If you want to feel seen, heard and celebrated, you belong at Benevity.
Candidates with disabilities who may require accommodations throughout the hiring or assessment process are encouraged to reach out to accommodations@benevity.com.
Ready to apply?
Apply to Benevity
VP, Search
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As VP of Search, you’ll set the vision and direction for our global Search practice—leading best-in-class SEO, SEM, and Generative Engine Optimization (GEO) strategies across a diverse portfolio of clients and regions. You are the global leader and point of contact for Search within the agency, responsible for practice leadership, quality standards, capability growth, and operational excellence.
You’ll translate the evolving search landscape—including AI-powered discovery (AI Overviews, LLMs, and “answer engines”)—into actionable strategies, scalable frameworks, and measurable business outcomes. You balance executive-level client counsel with hands-on strategic depth, while building and sustaining a high-performing global team through strategic talent planning, staffing, and resourcing.
You’ll play a pivotal role in expanding our Search services and capabilities and helping our clients achieve top-tier performance. You define what great looks like, ensure we deliver it consistently, and evolve our offering to keep CM at the forefront of the industry.
*This is a one-year contract opportunity*
Practice leadership & operations
- Serve as the discipline lead and global point of contact for the Search practice—representing CM’s Search capabilities across agency leadership, cross-functional partners, and the broader Omnicom network.
- Define and lead the agency-wide vision for best-in-class SEO, SEM, and GEO—developing strategic POVs, frameworks, and standardized processes across regions and accounts.
- Act as a strategic thought leader, innovator, and champion for the role of search across the modern digital ecosystem.
- Spearhead and deliver educational Search presentations, developing internal slideware to keep other disciplines updated on search news, trends, best practices, and “what it means for your clients” opportunities.
- Own staffing strategy and resourcing across the global Search practice and client portfolio, partnering with Operations and account leaders to forecast needs, allocate talent, and address coverage gaps proactively.
- Lead administrative and operational oversight for the discipline (e.g., capacity planning, utilization, role mix, and scalable delivery models, performance reviews, capability roadmaps).
Client leadership & business growth
- Act as the executive Search lead for priority accounts, guiding senior stakeholders and ensuring Search programs align to business objectives, scope and measurable outcomes.
- Lead the creation, definition, execution, and optimization of holistic search strategies (SEO + SEM + GEO), including multi-year roadmaps.
- Proactively drive new business growth—shaping offerings, scoping work, mapping pricing/LOEs, supporting new business pitches, and identifying organic growth opportunities.
- Communicate complex search concepts and performance narratives in a concise, compelling, executive-ready manner, transforming search data insights into strategic opportunities.
Innovation, AI search & future-proofing
- Lead and implement AI Search Optimization / GEO strategies, ensuring clients are discoverable across AI Overviews and LLMs (ChatGPT, Perplexity, Gemini, AI Mode, etc.).
- Build frameworks and processes to systematically track and improve search performance, including GEO visibility metrics, attribution impacts, and content/technical readiness.
- Keep the agency ahead of search shifts (AI/ML automation, SERP changes, visual/voice/social search) and translate those shifts into new service offerings.
Strategy & execution
- Utilize cross-channel search data to understand user intent, shape content strategy, and identify business opportunities.
- Advise on technical website development to maximize indexability and visibility, including JavaScript SEO and accessibility considerations for both users and LLM crawlers.
- Define search-driven guidelines and requirements for content, page speed, accessibility, structured data, site architecture, URL structure, metadata, internal linking, sitemaps, etc.
- Conduct regular SEO/SEM/GEO audits and competitive analyses, translating insights into prioritized, executable roadmaps.
- Deliver actionable performance insights and strategic recommendations through clear, visually compelling reports—communicating complex concepts in a concise and easy-to-understand manner
- Collaborate with cross-functional teams to incorporate SEO strategies and best practices.
- Optimize social search channels (e.g., YouTube, TikTok) to maximize brand and content visibility across the digital landscape.
- Define success metrics and translate SEO/SEM/GEO results to business objectives.
You Have:
- 10–15+ years of Search experience, including 5+ years leading high-performing Search teams across multiple accounts.
- Experience managing department-level staffing, resourcing and operations.
- Strong communication and data storytelling skills (written and verbal), with confidence presenting to executive clients and agency leadership.
- Deep expertise in SEO (technical + content + UX + measurement) and experience overseeing SEM strategy or managing large-budget paid search campaigns.
- Experience integrating paid and organic search strategies and workflows to reduce costs while maximizing key business outcomes.
- Proven track record of driving measurable performance improvements.
- Strong organizational and project management skills, with experience leading multiple workstreams, teams, and deadlines simultaneously.
- Experience with global brands and international SEO (multi-region, multi-language sites).
- Experience managing SEO strategies for large-scale website migrations and redesigns.
- Experience with GEO and AI search optimization for both AI Overviews and LLMs (ChatGPT, Perplexity, Gemini, AI Mode, etc.).
- Experience defining and documenting cross-disciplinary internal processes, playbooks, and best practices to improve search implementation and deliverable quality.
- Deep understanding of search algorithms and ranking factors across modern search ecosystems (traditional search, social search & AI search).
- Proficiency in 3rd party SEO/SEM tools such as SEMrush, BrightEdge, Ahrefs, Screaming Frog, and similar platforms.
- Proficiency in analytics and visualization tools such as Google Analytics, Looker Studio (Data Studio), Adobe Analytics, Google Search Console, Tableau, etc.
- Experience with GEO/AI search tracking tools such as Profound, BlueFish, BrightEdge AI Catalyst, or similar solutions.
- Strong analytical skills, with the ability to interpret data, identify trends, and make data-driven decisions.
- Strong Excel skills (pivot tables, VLOOKUP/XLOOKUP, large datasets) and experience analyzing and reporting on performance data.
- Experience developing and executing search-driven content strategies that improve visibility, traffic, engagement, and conversion.
- Experience testing and leveraging AI to improve search workflows, efficiencies, and quality.
- A proactive, self-starter attitude and a passion for staying current in a rapidly evolving digital landscape.
Critical Mass is an equal opportunity employer.
Critical Mass uses artificial intelligence in our recruitment process to enhance job postings, filter keywords during the review of prospective candidates, and, in some cases, transcribe interviews with our recruiters. Human review remains central to the process, and all hiring decisions are ultimately made by our team.
The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com, omc.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly.
If U.S. based: https://www.consumer.ftc.gov/articles/job-scams#avoid
If Canada based: https://www.canada.ca/en/services/finance/consumer-affairs.html
If U.K. based: https://www.gov.uk/consumer-protection-rights
If Costa Rica based: https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx
Ready to apply?
Apply to Critical MassVP, Search
Share this job
As VP of Search, you’ll set the vision and direction for our global Search practice—leading best-in-class SEO, SEM, and Generative Engine Optimization (GEO) strategies across a diverse portfolio of clients and regions. You are the global leader and point of contact for Search within the agency, responsible for practice leadership, quality standards, capability growth, and operational excellence.
You’ll translate the evolving search landscape—including AI-powered discovery (AI Overviews, LLMs, and “answer engines”)—into actionable strategies, scalable frameworks, and measurable business outcomes. You balance executive-level client counsel with hands-on strategic depth, while building and sustaining a high-performing global team through strategic talent planning, staffing, and resourcing.
You’ll play a pivotal role in expanding our Search services and capabilities and helping our clients achieve top-tier performance. You define what great looks like, ensure we deliver it consistently, and evolve our offering to keep CM at the forefront of the industry.
*This is a one-year contract opportunity*
Practice leadership & operations
- Serve as the discipline lead and global point of contact for the Search practice—representing CM’s Search capabilities across agency leadership, cross-functional partners, and the broader Omnicom network.
- Define and lead the agency-wide vision for best-in-class SEO, SEM, and GEO—developing strategic POVs, frameworks, and standardized processes across regions and accounts.
- Act as a strategic thought leader, innovator, and champion for the role of search across the modern digital ecosystem.
- Spearhead and deliver educational Search presentations, developing internal slideware to keep other disciplines updated on search news, trends, best practices, and “what it means for your clients” opportunities.
- Own staffing strategy and resourcing across the global Search practice and client portfolio, partnering with Operations and account leaders to forecast needs, allocate talent, and address coverage gaps proactively.
- Lead administrative and operational oversight for the discipline (e.g., capacity planning, utilization, role mix, and scalable delivery models, performance reviews, capability roadmaps).
Client leadership & business growth
- Act as the executive Search lead for priority accounts, guiding senior stakeholders and ensuring Search programs align to business objectives, scope and measurable outcomes.
- Lead the creation, definition, execution, and optimization of holistic search strategies (SEO + SEM + GEO), including multi-year roadmaps.
- Proactively drive new business growth—shaping offerings, scoping work, mapping pricing/LOEs, supporting new business pitches, and identifying organic growth opportunities.
- Communicate complex search concepts and performance narratives in a concise, compelling, executive-ready manner, transforming search data insights into strategic opportunities.
Innovation, AI search & future-proofing
- Lead and implement AI Search Optimization / GEO strategies, ensuring clients are discoverable across AI Overviews and LLMs (ChatGPT, Perplexity, Gemini, AI Mode, etc.).
- Build frameworks and processes to systematically track and improve search performance, including GEO visibility metrics, attribution impacts, and content/technical readiness.
- Keep the agency ahead of search shifts (AI/ML automation, SERP changes, visual/voice/social search) and translate those shifts into new service offerings.
Strategy & execution
- Utilize cross-channel search data to understand user intent, shape content strategy, and identify business opportunities.
- Advise on technical website development to maximize indexability and visibility, including JavaScript SEO and accessibility considerations for both users and LLM crawlers.
- Define search-driven guidelines and requirements for content, page speed, accessibility, structured data, site architecture, URL structure, metadata, internal linking, sitemaps, etc.
- Conduct regular SEO/SEM/GEO audits and competitive analyses, translating insights into prioritized, executable roadmaps.
- Deliver actionable performance insights and strategic recommendations through clear, visually compelling reports—communicating complex concepts in a concise and easy-to-understand manner
- Collaborate with cross-functional teams to incorporate SEO strategies and best practices.
- Optimize social search channels (e.g., YouTube, TikTok) to maximize brand and content visibility across the digital landscape.
- Define success metrics and translate SEO/SEM/GEO results to business objectives.
You Have:
- 10–15+ years of Search experience, including 5+ years leading high-performing Search teams across multiple accounts.
- Experience managing department-level staffing, resourcing and operations.
- Strong communication and data storytelling skills (written and verbal), with confidence presenting to executive clients and agency leadership.
- Deep expertise in SEO (technical + content + UX + measurement) and experience overseeing SEM strategy or managing large-budget paid search campaigns.
- Experience integrating paid and organic search strategies and workflows to reduce costs while maximizing key business outcomes.
- Proven track record of driving measurable performance improvements.
- Strong organizational and project management skills, with experience leading multiple workstreams, teams, and deadlines simultaneously.
- Experience with global brands and international SEO (multi-region, multi-language sites).
- Experience managing SEO strategies for large-scale website migrations and redesigns.
- Experience with GEO and AI search optimization for both AI Overviews and LLMs (ChatGPT, Perplexity, Gemini, AI Mode, etc.).
- Experience defining and documenting cross-disciplinary internal processes, playbooks, and best practices to improve search implementation and deliverable quality.
- Deep understanding of search algorithms and ranking factors across modern search ecosystems (traditional search, social search & AI search).
- Proficiency in 3rd party SEO/SEM tools such as SEMrush, BrightEdge, Ahrefs, Screaming Frog, and similar platforms.
- Proficiency in analytics and visualization tools such as Google Analytics, Looker Studio (Data Studio), Adobe Analytics, Google Search Console, Tableau, etc.
- Experience with GEO/AI search tracking tools such as Profound, BlueFish, BrightEdge AI Catalyst, or similar solutions.
- Strong analytical skills, with the ability to interpret data, identify trends, and make data-driven decisions.
- Strong Excel skills (pivot tables, VLOOKUP/XLOOKUP, large datasets) and experience analyzing and reporting on performance data.
- Experience developing and executing search-driven content strategies that improve visibility, traffic, engagement, and conversion.
- Experience testing and leveraging AI to improve search workflows, efficiencies, and quality.
- A proactive, self-starter attitude and a passion for staying current in a rapidly evolving digital landscape.
Critical Mass is an equal opportunity employer.
Critical Mass uses artificial intelligence in our recruitment process to enhance job postings, filter keywords during the review of prospective candidates, and, in some cases, transcribe interviews with our recruiters. Human review remains central to the process, and all hiring decisions are ultimately made by our team.
The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com, omc.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly.
If U.S. based: https://www.consumer.ftc.gov/articles/job-scams#avoid
If Canada based: https://www.canada.ca/en/services/finance/consumer-affairs.html
If U.K. based: https://www.gov.uk/consumer-protection-rights
If Costa Rica based: https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx
Ready to apply?
Apply to Critical MassVP, Search
Share this job
As VP of Search, you’ll set the vision and direction for our global Search practice—leading best-in-class SEO, SEM, and Generative Engine Optimization (GEO) strategies across a diverse portfolio of clients and regions. You are the global leader and point of contact for Search within the agency, responsible for practice leadership, quality standards, capability growth, and operational excellence.
You’ll translate the evolving search landscape—including AI-powered discovery (AI Overviews, LLMs, and “answer engines”)—into actionable strategies, scalable frameworks, and measurable business outcomes. You balance executive-level client counsel with hands-on strategic depth, while building and sustaining a high-performing global team through strategic talent planning, staffing, and resourcing.
You’ll play a pivotal role in expanding our Search services and capabilities and helping our clients achieve top-tier performance. You define what great looks like, ensure we deliver it consistently, and evolve our offering to keep CM at the forefront of the industry.
*This is a one-year contract opportunity*
Practice leadership & operations
- Serve as the discipline lead and global point of contact for the Search practice—representing CM’s Search capabilities across agency leadership, cross-functional partners, and the broader Omnicom network.
- Define and lead the agency-wide vision for best-in-class SEO, SEM, and GEO—developing strategic POVs, frameworks, and standardized processes across regions and accounts.
- Act as a strategic thought leader, innovator, and champion for the role of search across the modern digital ecosystem.
- Spearhead and deliver educational Search presentations, developing internal slideware to keep other disciplines updated on search news, trends, best practices, and “what it means for your clients” opportunities.
- Own staffing strategy and resourcing across the global Search practice and client portfolio, partnering with Operations and account leaders to forecast needs, allocate talent, and address coverage gaps proactively.
- Lead administrative and operational oversight for the discipline (e.g., capacity planning, utilization, role mix, and scalable delivery models, performance reviews, capability roadmaps).
Client leadership & business growth
- Act as the executive Search lead for priority accounts, guiding senior stakeholders and ensuring Search programs align to business objectives, scope and measurable outcomes.
- Lead the creation, definition, execution, and optimization of holistic search strategies (SEO + SEM + GEO), including multi-year roadmaps.
- Proactively drive new business growth—shaping offerings, scoping work, mapping pricing/LOEs, supporting new business pitches, and identifying organic growth opportunities.
- Communicate complex search concepts and performance narratives in a concise, compelling, executive-ready manner, transforming search data insights into strategic opportunities.
Innovation, AI search & future-proofing
- Lead and implement AI Search Optimization / GEO strategies, ensuring clients are discoverable across AI Overviews and LLMs (ChatGPT, Perplexity, Gemini, AI Mode, etc.).
- Build frameworks and processes to systematically track and improve search performance, including GEO visibility metrics, attribution impacts, and content/technical readiness.
- Keep the agency ahead of search shifts (AI/ML automation, SERP changes, visual/voice/social search) and translate those shifts into new service offerings.
Strategy & execution
- Utilize cross-channel search data to understand user intent, shape content strategy, and identify business opportunities.
- Advise on technical website development to maximize indexability and visibility, including JavaScript SEO and accessibility considerations for both users and LLM crawlers.
- Define search-driven guidelines and requirements for content, page speed, accessibility, structured data, site architecture, URL structure, metadata, internal linking, sitemaps, etc.
- Conduct regular SEO/SEM/GEO audits and competitive analyses, translating insights into prioritized, executable roadmaps.
- Deliver actionable performance insights and strategic recommendations through clear, visually compelling reports—communicating complex concepts in a concise and easy-to-understand manner
- Collaborate with cross-functional teams to incorporate SEO strategies and best practices.
- Optimize social search channels (e.g., YouTube, TikTok) to maximize brand and content visibility across the digital landscape.
- Define success metrics and translate SEO/SEM/GEO results to business objectives.
You Have:
- 10–15+ years of Search experience, including 5+ years leading high-performing Search teams across multiple accounts.
- Experience managing department-level staffing, resourcing and operations.
- Strong communication and data storytelling skills (written and verbal), with confidence presenting to executive clients and agency leadership.
- Deep expertise in SEO (technical + content + UX + measurement) and experience overseeing SEM strategy or managing large-budget paid search campaigns.
- Experience integrating paid and organic search strategies and workflows to reduce costs while maximizing key business outcomes.
- Proven track record of driving measurable performance improvements.
- Strong organizational and project management skills, with experience leading multiple workstreams, teams, and deadlines simultaneously.
- Experience with global brands and international SEO (multi-region, multi-language sites).
- Experience managing SEO strategies for large-scale website migrations and redesigns.
- Experience with GEO and AI search optimization for both AI Overviews and LLMs (ChatGPT, Perplexity, Gemini, AI Mode, etc.).
- Experience defining and documenting cross-disciplinary internal processes, playbooks, and best practices to improve search implementation and deliverable quality.
- Deep understanding of search algorithms and ranking factors across modern search ecosystems (traditional search, social search & AI search).
- Proficiency in 3rd party SEO/SEM tools such as SEMrush, BrightEdge, Ahrefs, Screaming Frog, and similar platforms.
- Proficiency in analytics and visualization tools such as Google Analytics, Looker Studio (Data Studio), Adobe Analytics, Google Search Console, Tableau, etc.
- Experience with GEO/AI search tracking tools such as Profound, BlueFish, BrightEdge AI Catalyst, or similar solutions.
- Strong analytical skills, with the ability to interpret data, identify trends, and make data-driven decisions.
- Strong Excel skills (pivot tables, VLOOKUP/XLOOKUP, large datasets) and experience analyzing and reporting on performance data.
- Experience developing and executing search-driven content strategies that improve visibility, traffic, engagement, and conversion.
- Experience testing and leveraging AI to improve search workflows, efficiencies, and quality.
- A proactive, self-starter attitude and a passion for staying current in a rapidly evolving digital landscape.
*Please note, the pay range noted below is hourly*
Critical Mass is an equal opportunity employer.
Critical Mass uses artificial intelligence in our recruitment process to enhance job postings, filter keywords during the review of prospective candidates, and, in some cases, transcribe interviews with our recruiters. Human review remains central to the process, and all hiring decisions are ultimately made by our team.
The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com, omc.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly.
If U.S. based: https://www.consumer.ftc.gov/articles/job-scams#avoid
If Canada based: https://www.canada.ca/en/services/finance/consumer-affairs.html
If U.K. based: https://www.gov.uk/consumer-protection-rights
If Costa Rica based: https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx
Ready to apply?
Apply to Critical MassVP, Search
Share this job
As VP of Search, you’ll set the vision and direction for our global Search practice—leading best-in-class SEO, SEM, and Generative Engine Optimization (GEO) strategies across a diverse portfolio of clients and regions. You are the global leader and point of contact for Search within the agency, responsible for practice leadership, quality standards, capability growth, and operational excellence.
You’ll translate the evolving search landscape—including AI-powered discovery (AI Overviews, LLMs, and “answer engines”)—into actionable strategies, scalable frameworks, and measurable business outcomes. You balance executive-level client counsel with hands-on strategic depth, while building and sustaining a high-performing global team through strategic talent planning, staffing, and resourcing.
You’ll play a pivotal role in expanding our Search services and capabilities and helping our clients achieve top-tier performance. You define what great looks like, ensure we deliver it consistently, and evolve our offering to keep CM at the forefront of the industry.
*This is a one-year contract opportunity*
Practice leadership & operations
- Serve as the discipline lead and global point of contact for the Search practice—representing CM’s Search capabilities across agency leadership, cross-functional partners, and the broader Omnicom network.
- Define and lead the agency-wide vision for best-in-class SEO, SEM, and GEO—developing strategic POVs, frameworks, and standardized processes across regions and accounts.
- Act as a strategic thought leader, innovator, and champion for the role of search across the modern digital ecosystem.
- Spearhead and deliver educational Search presentations, developing internal slideware to keep other disciplines updated on search news, trends, best practices, and “what it means for your clients” opportunities.
- Own staffing strategy and resourcing across the global Search practice and client portfolio, partnering with Operations and account leaders to forecast needs, allocate talent, and address coverage gaps proactively.
- Lead administrative and operational oversight for the discipline (e.g., capacity planning, utilization, role mix, and scalable delivery models, performance reviews, capability roadmaps).
Client leadership & business growth
- Act as the executive Search lead for priority accounts, guiding senior stakeholders and ensuring Search programs align to business objectives, scope and measurable outcomes.
- Lead the creation, definition, execution, and optimization of holistic search strategies (SEO + SEM + GEO), including multi-year roadmaps.
- Proactively drive new business growth—shaping offerings, scoping work, mapping pricing/LOEs, supporting new business pitches, and identifying organic growth opportunities.
- Communicate complex search concepts and performance narratives in a concise, compelling, executive-ready manner, transforming search data insights into strategic opportunities.
Innovation, AI search & future-proofing
- Lead and implement AI Search Optimization / GEO strategies, ensuring clients are discoverable across AI Overviews and LLMs (ChatGPT, Perplexity, Gemini, AI Mode, etc.).
- Build frameworks and processes to systematically track and improve search performance, including GEO visibility metrics, attribution impacts, and content/technical readiness.
- Keep the agency ahead of search shifts (AI/ML automation, SERP changes, visual/voice/social search) and translate those shifts into new service offerings.
Strategy & execution
- Utilize cross-channel search data to understand user intent, shape content strategy, and identify business opportunities.
- Advise on technical website development to maximize indexability and visibility, including JavaScript SEO and accessibility considerations for both users and LLM crawlers.
- Define search-driven guidelines and requirements for content, page speed, accessibility, structured data, site architecture, URL structure, metadata, internal linking, sitemaps, etc.
- Conduct regular SEO/SEM/GEO audits and competitive analyses, translating insights into prioritized, executable roadmaps.
- Deliver actionable performance insights and strategic recommendations through clear, visually compelling reports—communicating complex concepts in a concise and easy-to-understand manner
- Collaborate with cross-functional teams to incorporate SEO strategies and best practices.
- Optimize social search channels (e.g., YouTube, TikTok) to maximize brand and content visibility across the digital landscape.
- Define success metrics and translate SEO/SEM/GEO results to business objectives.
You Have:
- 10–15+ years of Search experience, including 5+ years leading high-performing Search teams across multiple accounts.
- Experience managing department-level staffing, resourcing and operations.
- Strong communication and data storytelling skills (written and verbal), with confidence presenting to executive clients and agency leadership.
- Deep expertise in SEO (technical + content + UX + measurement) and experience overseeing SEM strategy or managing large-budget paid search campaigns.
- Experience integrating paid and organic search strategies and workflows to reduce costs while maximizing key business outcomes.
- Proven track record of driving measurable performance improvements.
- Strong organizational and project management skills, with experience leading multiple workstreams, teams, and deadlines simultaneously.
- Experience with global brands and international SEO (multi-region, multi-language sites).
- Experience managing SEO strategies for large-scale website migrations and redesigns.
- Experience with GEO and AI search optimization for both AI Overviews and LLMs (ChatGPT, Perplexity, Gemini, AI Mode, etc.).
- Experience defining and documenting cross-disciplinary internal processes, playbooks, and best practices to improve search implementation and deliverable quality.
- Deep understanding of search algorithms and ranking factors across modern search ecosystems (traditional search, social search & AI search).
- Proficiency in 3rd party SEO/SEM tools such as SEMrush, BrightEdge, Ahrefs, Screaming Frog, and similar platforms.
- Proficiency in analytics and visualization tools such as Google Analytics, Looker Studio (Data Studio), Adobe Analytics, Google Search Console, Tableau, etc.
- Experience with GEO/AI search tracking tools such as Profound, BlueFish, BrightEdge AI Catalyst, or similar solutions.
- Strong analytical skills, with the ability to interpret data, identify trends, and make data-driven decisions.
- Strong Excel skills (pivot tables, VLOOKUP/XLOOKUP, large datasets) and experience analyzing and reporting on performance data.
- Experience developing and executing search-driven content strategies that improve visibility, traffic, engagement, and conversion.
- Experience testing and leveraging AI to improve search workflows, efficiencies, and quality.
- A proactive, self-starter attitude and a passion for staying current in a rapidly evolving digital landscape.
Critical Mass is an equal opportunity employer.
Critical Mass uses artificial intelligence in our recruitment process to enhance job postings, filter keywords during the review of prospective candidates, and, in some cases, transcribe interviews with our recruiters. Human review remains central to the process, and all hiring decisions are ultimately made by our team.
The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com, omc.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly.
If U.S. based: https://www.consumer.ftc.gov/articles/job-scams#avoid
If Canada based: https://www.canada.ca/en/services/finance/consumer-affairs.html
If U.K. based: https://www.gov.uk/consumer-protection-rights
If Costa Rica based: https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx
Ready to apply?
Apply to Critical Mass
Billing Operations & Systems Manager
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If residing within commutable distance to one of our offices, a hybrid schedule would be required (3 days in office, 2 days work from home). Those outside of commutable distance may be considered on a remote basis.
SUMMARY
Avetta’s SaaS platform connects the world’s leading organizations with qualified suppliers, contractors, and vendors. We bring unmatched visibility to companies through cloud-based technology and human insights to improve supply chair risk and compliance. As a result, we foster sustainable growth for businesses and their supply chains globally. Our SaaS subscription-based software is used by 85k+ active customers in over 100 countries spanning across a wide range of industries.
The Billing Operations & Systems Manager owns the integrity of billing by ensuring deals, processes, and systems are aligned, scalable, and executable. This role serves as the central authority for billing governance, process design, and solution development, translating complex business requirements into efficient, system-enabled workflows. Acting as a bridge between Sales, Finance, Product, Engineering, IT, Revenue, and Billing, this position drives standardization, automation, and operational control in a high-volume, complex SaaS environment. This role partners closely with system owners and the engineering teams who are responsible for the hands-on system development.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Serve as the global owner and central point of control for global billing operations, defining and enforcing standards, governance frameworks, internal controls, and scalable workflows across intake, validation, approval, and execution.
- Review and approve standard and non-standard deal structures, contract terms, and complex billing scenarios to ensure operational viability and compliance.
- Identify process gaps, inefficiencies, and billing risks by monitoring performance metrics, error trends, and escalations; drive root cause resolution, standardization, and reduction of manual workarounds.
- Act as the escalation point for complex billing issues, ensuring timely resolution and preventing recurrence through process and system improvements.
- Translate complex business requirements, deal structures, and operational needs into structured, system-enabled solutions in partnership with IT, Engineering, and system owners.
- Lead cross-functional initiatives and program launches, partnering with Sales, Finance, Legal, Product, and Customer Success to align deal structures with billing capabilities.
- Develop and maintain SOPs, documentation, and process standards, and provide training and guidance to ensure process clarity, consistency, and audit readiness.
IDEAL EXPERIENCE, EDUCATION & TRAINING:
- Bachelor’s degree in Finance, Accounting, Information Systems, or related field.
- 7+ years of experience in billing operations, finance operations, deal desk, revenue operations , or related functions in a SaaS or subscription-based environment with high transaction volume and complexity.
- Project management or process improvement certifications preferred (PMP, Lean, Six Sigma).
- Demonstrated expertise in process design, re-engineering, and operational scaling.
- Proven experience leading cross-functional projects or programs from concept through execution including both operational and system-based initiatives.
- Experience working with billing, CRM, or ERP systems (Zuora, NetSuite, Salesforce, etc.).
- Experience translating business requirements into operational processes or system solutions and delivery of measurable operational efficiencies.
- Strong decision-making capability with ability to operate in fast-paced and ambiguous environments.
- Advanced Excel skills and experience working with large datasets.
- Strong communication and stakeholder management skills, with ability to challenge and influence.
- Experience in Quote-to-Cash (Q2C) environments within SaaS organizations.
- Proficiency with data tools (SQL, Snowflake, BI platforms).
At Avetta, we are committed to salary transparency to ensure equitable hiring practices and promote trust. The salary range included in this job posting is based on internal and market data and the role's responsibilities. The final compensation offered to a candidate will be determined by several factors, including work location, job-related skills, experience, and relevant education or training.
The salary range for this position is $91,500 - $105,000 USD per year, with a potential bonus.
We also offer a comprehensive benefits package, which includes health, dental and vision insurance, 401(k), and PTO.
Avetta is an equal opportunity employer and values diversity. We encourage individuals from all backgrounds and experiences to apply.
To apply for the Billing Operations & Systems Manager position, please submit your online application by June 30, 2026.
#LI-REMOTE
Ready to apply?
Apply to Avetta, LLC
Art Director
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The Art Director is responsible for conceptual development and the execution of creative deliverables. These responsibilities include creating and communicating concepts, implementing marketing strategies and developing interactive design solutions. Reporting to the Creative Director, the Art Director will work with and lead a collaborative team of designers, copywriters and production specialists. Balancing creative thinking with interpersonal skills, this person will demonstrate an ability to justify concepts to both the client and the project team.
Contract Details:
- The contract will run from June 1 through September 25.
You Will:
- Develop concepts, communicate ideas, and design solutions that meet or exceed strategic objectives in a highly collaborative and iterative studio environment
- Balance strategic development with client business objectives
- Direct & delegate to core creative services disciplines (design, information architecture, audio design, production and copywriting)
- Directly contribute to project design and development:
- create storyboards / initial graphic concepts
- conceive functional design solutions
- create site grids and interface demos - Provide quality assurance of all creative deliverables
- Mentor and coach team members through project development and performance management
- Build and maintain a rapport with clients, partner agencies and vendors
- Contribute to the innovative development of the creative department
You Have:
- Strong design portfolio 5+ years design and interactive work experience
- Experience leading a team of designers, production specialists and writers to creative excellence
- Well-developed communication skills
- Ability to think creatively and justify concepts to clients and team members
- Experience with strategic brainstorming, campaign development, creative brief development and creative execution
- Ability to work on multiple projects simultaneously
- Proven aptitude for quick creative thinking with acute attention to detail within demanding deadlines
- Solid working knowledge of the latest design tools including Adobe CS, Sketch, Principle
- Passion for interactive storytelling, ecommerce, product design, or design systems
- Experience using video, motion samples and/or prototyping to sell your creative ideas to team members and stakeholders
- Comprehensive understanding of interaction and UI design
- Committed to the profession of visual communication
*The range listed below is hourly*
Critical Mass is an equal opportunity employer.
Critical Mass uses artificial intelligence in our recruitment process to enhance job postings, filter keywords during the review of prospective candidates, and, in some cases, transcribe interviews with our recruiters. Human review remains central to the process, and all hiring decisions are ultimately made by our team.
The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com, omc.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly.
If U.S. based: https://www.consumer.ftc.gov/articles/job-scams#avoid
If Canada based: https://www.canada.ca/en/services/finance/consumer-affairs.html
If U.K. based: https://www.gov.uk/consumer-protection-rights
If Costa Rica based: https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx
Ready to apply?
Apply to Critical MassArt Director
Share this job
The Art Director is responsible for conceptual development and the execution of creative deliverables. These responsibilities include creating and communicating concepts, implementing marketing strategies and developing interactive design solutions. Reporting to the Creative Director, the Art Director will work with and lead a collaborative team of designers, copywriters and production specialists. Balancing creative thinking with interpersonal skills, this person will demonstrate an ability to justify concepts to both the client and the project team.
Contract Details:
- The contract will run from June 1 through September 25.
You Will:
- Develop concepts, communicate ideas, and design solutions that meet or exceed strategic objectives in a highly collaborative and iterative studio environment
- Balance strategic development with client business objectives
- Direct & delegate to core creative services disciplines (design, information architecture, audio design, production and copywriting)
- Directly contribute to project design and development:
- create storyboards / initial graphic concepts
- conceive functional design solutions
- create site grids and interface demos - Provide quality assurance of all creative deliverables
- Mentor and coach team members through project development and performance management
- Build and maintain a rapport with clients, partner agencies and vendors
- Contribute to the innovative development of the creative department
You Have:
- Strong design portfolio 5+ years design and interactive work experience
- Experience leading a team of designers, production specialists and writers to creative excellence
- Well-developed communication skills
- Ability to think creatively and justify concepts to clients and team members
- Experience with strategic brainstorming, campaign development, creative brief development and creative execution
- Ability to work on multiple projects simultaneously
- Proven aptitude for quick creative thinking with acute attention to detail within demanding deadlines
- Solid working knowledge of the latest design tools including Adobe CS, Sketch, Principle
- Passion for interactive storytelling, ecommerce, product design, or design systems
- Experience using video, motion samples and/or prototyping to sell your creative ideas to team members and stakeholders
- Comprehensive understanding of interaction and UI design
- Committed to the profession of visual communication
*The range listed below is hourly*
Critical Mass is an equal opportunity employer.
Critical Mass uses artificial intelligence in our recruitment process to enhance job postings, filter keywords during the review of prospective candidates, and, in some cases, transcribe interviews with our recruiters. Human review remains central to the process, and all hiring decisions are ultimately made by our team.
The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com, omc.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly.
If U.S. based: https://www.consumer.ftc.gov/articles/job-scams#avoid
If Canada based: https://www.canada.ca/en/services/finance/consumer-affairs.html
If U.K. based: https://www.gov.uk/consumer-protection-rights
If Costa Rica based: https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx
Ready to apply?
Apply to Critical MassArt Director
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The Art Director is responsible for conceptual development and the execution of creative deliverables. These responsibilities include creating and communicating concepts, implementing marketing strategies and developing interactive design solutions. Reporting to the Creative Director, the Art Director will work with and lead a collaborative team of designers, copywriters and production specialists. Balancing creative thinking with interpersonal skills, this person will demonstrate an ability to justify concepts to both the client and the project team.
Contract Details:
- The contract will run from June 1 through September 25.
You Will:
- Develop concepts, communicate ideas, and design solutions that meet or exceed strategic objectives in a highly collaborative and iterative studio environment
- Balance strategic development with client business objectives
- Direct & delegate to core creative services disciplines (design, information architecture, audio design, production and copywriting)
- Directly contribute to project design and development:
- create storyboards / initial graphic concepts
- conceive functional design solutions
- create site grids and interface demos - Provide quality assurance of all creative deliverables
- Mentor and coach team members through project development and performance management
- Build and maintain a rapport with clients, partner agencies and vendors
- Contribute to the innovative development of the creative department
You Have:
- Strong design portfolio 5+ years design and interactive work experience
- Experience leading a team of designers, production specialists and writers to creative excellence
- Well-developed communication skills
- Ability to think creatively and justify concepts to clients and team members
- Experience with strategic brainstorming, campaign development, creative brief development and creative execution
- Ability to work on multiple projects simultaneously
- Proven aptitude for quick creative thinking with acute attention to detail within demanding deadlines
- Solid working knowledge of the latest design tools including Adobe CS, Sketch, Principle
- Passion for interactive storytelling, ecommerce, product design, or design systems
- Experience using video, motion samples and/or prototyping to sell your creative ideas to team members and stakeholders
- Comprehensive understanding of interaction and UI design
- Committed to the profession of visual communication
Critical Mass is an equal opportunity employer.
Critical Mass uses artificial intelligence in our recruitment process to enhance job postings, filter keywords during the review of prospective candidates, and, in some cases, transcribe interviews with our recruiters. Human review remains central to the process, and all hiring decisions are ultimately made by our team.
The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com, omc.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly.
If U.S. based: https://www.consumer.ftc.gov/articles/job-scams#avoid
If Canada based: https://www.canada.ca/en/services/finance/consumer-affairs.html
If U.K. based: https://www.gov.uk/consumer-protection-rights
If Costa Rica based: https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx
Ready to apply?
Apply to Critical MassComms Planning Director
Share this job
The Comms Planning Director partners across disciplines to create communication plans that translate marketing objectives into actionable go-to-market strategies grounded in audience understanding and business goals.
In partnership with strategy, media, creative, and marketing science, you will develop customer-centric connection plans that inform both our media and creative teams. You’ll be asked to ingest information and output ideas and structures that make the complex easy to understand and map out the important ways that media and creative are linked. Comms/Connections Planning is about inspiring breakthrough ideas and driving how they come to life. It’s about being able to look at the market opportunity, define the target in fresh and interesting ways, and know how to take full advantage of media capabilities.
Comms/Connection Planning Deliverables: campaign architecture, go-to-market, audience segmentation & messaging, idea mechanism, strategic story acts over time, sequential and re-targeting messaging etc.
You Will:
- Develop comms plans that connect marketing needs & business objectives into actionable communication solutions across the paid, owned and earned ecosystem.
- Ground all plans in audience insights and their reality, altitudinally and behaviorally
- Work with media strategy and activation teams to ensure comms frameworks are grounded in proposed media plans and other realities
- Lead plans that are a combination of proven and innovative tactics that meet campaign goals
- Ensure plans link to desired KPIs and guide measurement strategies
- Create a comms foundation that guides best in class precision work
- Ensure buy-in amongst all required teams and partners
- Present and defends the comms plan, generates confidence that the plan will deliver on results, while unlocking creativity.
- Provide thought leadership, both internally and externally on emerging trends and comms best practices.
- Be proactive about identifying new communication opportunities, and work with account partners & strategic leads to uncover and unlock scope.
- Serve as a bridge and partner between all channel partners; media, social, comms, Strategy + creative to define and shape a coordinated campaign roll-out across paid owned and earned shared touchpoints.
- Translate the creative idea into a comms idea; that guides how the campaign should come to life
- Define the overall structure, story beats – aligning touchpoints to each phase while clearly defining the roles they need to play
- Set the tone and strategic direction of the team; built around growth and application of learnings
- Own consumer insights and inspire tactical representations of strong, clear media strategies
- Maintain communication and develop strategic partnerships with key partners – clients, partner agencies, peers, etc.
Your Key Capabilities:
- A chameleon. Part strategy, part media, part creative.
- Consumer first mindset and orientation
- Proven modern marketing mindset: Ecosystem & performance driven
- Strong partnership & collaboration skills
- Strong presentation skills, written & spoken
- Ability to find new solutions to “known problems”
- Strong facilitation skills. Proven ability to run effective workshops.
- Strong sense of accountability and ownership. Has the ability to work independently.
- Can make the complicated simple to understand.
- Ability to work in fast paced, and unpredictable projects
- Ability to gain client confidence & trust, and develop strong working relationships with other agency partners
You Have:
- Bachelor’s degree in Communications, Advertising, Media and/or related field
- Minimum 8 years of experience in media or strategic planning that involves channel planning, audience strategy and client presentation
- Deep experience working within integrated, client-facing teams
- Ability to make operational and investment recommendations and decisions
- Must love close relationships with clients and be able to identify and run towards the future and not simply deliver “the ask”
- Professional presence; can lead a team by example
- Excellent leadership and presentation skills
- A thorough understanding of marketing communication channels
What We Offer:
- Global maternity and parental leave
- Competitive benefits packages
- Vacation, compassionate leave, wellness days, and flex days
- Access to online services for families and new parents
- Early Dismissal Friday’s (off at 3:00 PM local time every Friday)
- Diversity and Inclusion Board with 13 affinity groups
- Internal learning and development programs
- Enterprise-wide employee discounts
Our new hires & employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 3 days a week.
Critical Mass is an equal opportunity employer.
Critical Mass uses artificial intelligence in our recruitment process to enhance job postings, filter keywords during the review of prospective candidates, and, in some cases, transcribe interviews with our recruiters. Human review remains central to the process, and all hiring decisions are ultimately made by our team.
The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com, omc.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly.
If U.S. based: https://www.consumer.ftc.gov/articles/job-scams#avoid
If Canada based: https://www.canada.ca/en/services/finance/consumer-affairs.html
If U.K. based: https://www.gov.uk/consumer-protection-rights
If Costa Rica based: https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx
Ready to apply?
Apply to Critical MassComms Planning Director
Share this job
The Comms Planning Director partners across disciplines to create communication plans that translate marketing objectives into actionable go-to-market strategies grounded in audience understanding and business goals.
In partnership with strategy, media, creative, and marketing science, you will develop customer-centric connection plans that inform both our media and creative teams. You’ll be asked to ingest information and output ideas and structures that make the complex easy to understand and map out the important ways that media and creative are linked. Comms/Connections Planning is about inspiring breakthrough ideas and driving how they come to life. It’s about being able to look at the market opportunity, define the target in fresh and interesting ways, and know how to take full advantage of media capabilities.
Comms/Connection Planning Deliverables: campaign architecture, go-to-market, audience segmentation & messaging, idea mechanism, strategic story acts over time, sequential and re-targeting messaging etc.
You Will:
- Develop comms plans that connect marketing needs & business objectives into actionable communication solutions across the paid, owned and earned ecosystem.
- Ground all plans in audience insights and their reality, altitudinally and behaviorally
- Work with media strategy and activation teams to ensure comms frameworks are grounded in proposed media plans and other realities
- Lead plans that are a combination of proven and innovative tactics that meet campaign goals
- Ensure plans link to desired KPIs and guide measurement strategies
- Create a comms foundation that guides best in class precision work
- Ensure buy-in amongst all required teams and partners
- Present and defends the comms plan, generates confidence that the plan will deliver on results, while unlocking creativity.
- Provide thought leadership, both internally and externally on emerging trends and comms best practices.
- Be proactive about identifying new communication opportunities, and work with account partners & strategic leads to uncover and unlock scope.
- Serve as a bridge and partner between all channel partners; media, social, comms, Strategy + creative to define and shape a coordinated campaign roll-out across paid owned and earned shared touchpoints.
- Translate the creative idea into a comms idea; that guides how the campaign should come to life
- Define the overall structure, story beats – aligning touchpoints to each phase while clearly defining the roles they need to play
- Set the tone and strategic direction of the team; built around growth and application of learnings
- Own consumer insights and inspire tactical representations of strong, clear media strategies
- Maintain communication and develop strategic partnerships with key partners – clients, partner agencies, peers, etc.
Your Key Capabilities:
- A chameleon. Part strategy, part media, part creative.
- Consumer first mindset and orientation
- Proven modern marketing mindset: Ecosystem & performance driven
- Strong partnership & collaboration skills
- Strong presentation skills, written & spoken
- Ability to find new solutions to “known problems”
- Strong facilitation skills. Proven ability to run effective workshops.
- Strong sense of accountability and ownership. Has the ability to work independently.
- Can make the complicated simple to understand.
- Ability to work in fast paced, and unpredictable projects
- Ability to gain client confidence & trust, and develop strong working relationships with other agency partners
You Have:
- Bachelor’s degree in Communications, Advertising, Media and/or related field
- Minimum 8 years of experience in media or strategic planning that involves channel planning, audience strategy and client presentation
- Deep experience working within integrated, client-facing teams
- Ability to make operational and investment recommendations and decisions
- Must love close relationships with clients and be able to identify and run towards the future and not simply deliver “the ask”
- Professional presence; can lead a team by example
- Excellent leadership and presentation skills
- A thorough understanding of marketing communication channels
What We Offer:
- Global maternity and parental leave
- Competitive benefits packages
- Vacation, compassionate leave, wellness days, and flex days
- Access to online services for families and new parents
- Early Dismissal Friday’s (off at 3:00 PM local time every Friday)
- Diversity and Inclusion Board with 13 affinity groups
- Internal learning and development programs
- Enterprise-wide employee discounts
Our new hires & employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 3 days a week.
Critical Mass is an equal opportunity employer.
Critical Mass uses artificial intelligence in our recruitment process to enhance job postings, filter keywords during the review of prospective candidates, and, in some cases, transcribe interviews with our recruiters. Human review remains central to the process, and all hiring decisions are ultimately made by our team.
The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com, omc.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly.
If U.S. based: https://www.consumer.ftc.gov/articles/job-scams#avoid
If Canada based: https://www.canada.ca/en/services/finance/consumer-affairs.html
If U.K. based: https://www.gov.uk/consumer-protection-rights
If Costa Rica based: https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx
Ready to apply?
Apply to Critical MassCopywriter
Share this job
As a Copywriter, you are a short storyteller who loves to collaborate with creatives and strategists to bring a digital voice to life. You’ve got the basics of site copy, banner ads and direct e-mails. Crafting short-form narratives for campaign creative is where you shine. This role will need all of that and still ask you to make the structure of your copy repeatable, flexible and more personalized than ever before. You’ve got a well-rounded knowledge of the broader industry—social media, usability, online marketing, and traditional advertising. Grasping communication challenges and devising imaginative solutions that are both brilliant and on-brand is what you do.
You Will:
- Collaborate with creative team members to determine the conceptual and copy direction
- Participate in strategic brainstorming, campaign development, creative brief development and creative execution of campaigns
- Interact with project teams to understand business objectives and audience demographics
- Translate creative direction and copy points from creative briefs into engaging and effective copy concepts
- Maintain high standards of copywriting and exercise quality control
- Work on multiple projects simultaneously
You Have:
- 2+ years’ experience as a copywriter in an agency environment—including experience with interactive media, social media, and direct marketing
- A keen enthusiasm for and demonstrable understanding of Web trends and technologies
- Exceptional writing skills, including the ability to write in a range of voices and styles for varied projects with diverse audiences
- An ability to work on multiple projects simultaneously and effectively juggle diverse writing demands
- Demonstrated communication skills and a meticulous eye for detail
What We Offer:
- Global maternity and parental leave
- Competitive benefits packages
- Vacation, compassionate leave, wellness days, and flex days
- Access to online services for families and new parents
- Early Dismissal Friday’s (off at 3:00 PM local time every Friday)
- Diversity and Inclusion Board with 13 affinity groups
- Internal learning and development programs
- Enterprise-wide employee discounts
Our new hires & employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 3 days a week.
Critical Mass is an equal opportunity employer.
Critical Mass uses artificial intelligence in our recruitment process to enhance job postings, filter keywords during the review of prospective candidates, and, in some cases, transcribe interviews with our recruiters. Human review remains central to the process, and all hiring decisions are ultimately made by our team.
The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com, omc.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly.
If U.S. based: https://www.consumer.ftc.gov/articles/job-scams#avoid
If Canada based: https://www.canada.ca/en/services/finance/consumer-affairs.html
If U.K. based: https://www.gov.uk/consumer-protection-rights
If Costa Rica based: https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx
Ready to apply?
Apply to Critical MassCopywriter
Share this job
As a Copywriter, you are a short storyteller who loves to collaborate with creatives and strategists to bring a digital voice to life. You’ve got the basics of site copy, banner ads and direct e-mails. Crafting short-form narratives for campaign creative is where you shine. This role will need all of that and still ask you to make the structure of your copy repeatable, flexible and more personalized than ever before. You’ve got a well-rounded knowledge of the broader industry—social media, usability, online marketing, and traditional advertising. Grasping communication challenges and devising imaginative solutions that are both brilliant and on-brand is what you do.
You Will:
- Collaborate with creative team members to determine the conceptual and copy direction
- Participate in strategic brainstorming, campaign development, creative brief development and creative execution of campaigns
- Interact with project teams to understand business objectives and audience demographics
- Translate creative direction and copy points from creative briefs into engaging and effective copy concepts
- Maintain high standards of copywriting and exercise quality control
- Work on multiple projects simultaneously
You Have:
- 2+ years’ experience as a copywriter in an agency environment—including experience with interactive media, social media, and direct marketing
- A keen enthusiasm for and demonstrable understanding of Web trends and technologies
- Exceptional writing skills, including the ability to write in a range of voices and styles for varied projects with diverse audiences
- An ability to work on multiple projects simultaneously and effectively juggle diverse writing demands
- Demonstrated communication skills and a meticulous eye for detail
What We Offer:
- Global maternity and parental leave
- Competitive benefits packages
- Vacation, compassionate leave, wellness days, and flex days
- Access to online services for families and new parents
- Early Dismissal Friday’s (off at 3:00 PM local time every Friday)
- Diversity and Inclusion Board with 13 affinity groups
- Internal learning and development programs
- Enterprise-wide employee discounts
Our new hires & employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 3 days a week.
Critical Mass is an equal opportunity employer.
Critical Mass uses artificial intelligence in our recruitment process to enhance job postings, filter keywords during the review of prospective candidates, and, in some cases, transcribe interviews with our recruiters. Human review remains central to the process, and all hiring decisions are ultimately made by our team.
The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com, omc.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly.
If U.S. based: https://www.consumer.ftc.gov/articles/job-scams#avoid
If Canada based: https://www.canada.ca/en/services/finance/consumer-affairs.html
If U.K. based: https://www.gov.uk/consumer-protection-rights
If Costa Rica based: https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx
Ready to apply?
Apply to Critical MassDirector of User Experience
Share this job
Director of User Experience
As Director of User Experience, you're the rare leader who thinks like both a strategist and an artist. You speak fluent UX—information architecture, research, usability—but you also speak design—visual systems, motion, art direction. And increasingly, you speak AI: architecting conversational interfaces, exploring vibe-coded experiences, leveraging machine learning to create next-gen user experiences. You understand that great design extends beyond owned platforms—into the interfaces you design within third-party and media channels where you partner to maximize user engagement. You're looking to build and lead a team of UX and Product Designers who are equally fired up about creating experiences that are strategically sound, visually stunning, and genuinely innovative.
You juggle multiple complex projects without breaking a sweat, pivoting between high-level strategy sessions and detailed design feedback. You're the collaborator who bridges disciplines—connecting research to design, design to development, and all of it to business outcomes. You thrive in fast-paced environments, champion the user's voice against competing agendas, and mentor your team with the same rigor you apply to your own work. This role demands someone energized by the full spectrum of design—from wireframe to final pixel.
You Will:
- Lead a multi-disciplinary team of UX and Product Designers to build and test user interface and product experiences that meet or exceed customer and stakeholder expectations.
- Guide and mentor UX and product design team members through delegating, follow-up, and coaching.
- Champion the user's perspective, appropriately challenging senior stakeholders when user goals are compromised, and ensure all UX and design deliverables demonstrate visual excellence and interaction elegance.
- Build and maintain strong relationships with creative teammates, account managers, strategists, content strategists, marketing science, and producers.
- Act as an account lead, effectively visualizing and verbalizing design ideas to clients through compelling presentations and narratives.
- Facilitate design and brainstorming workshops with internal teams and clients, synthesizing diverse perspectives into cohesive design direction.
- Partner with media teams and platforms to design compelling interface experiences across owned and third-party touchpoints, maximizing impact in the interface layer of social, advertising, and external platforms.
- Lead the integration of AI design principles and tools into projects—from AI-assisted design workflows to architecting AI Agent interfaces and conversational experiences that feel natural and intuitive.
- Develop and champion AI-influenced user experiences that leverage machine learning, predictive personalization, and intelligent automation while maintaining user agency and trust—including emerging paradigms like vibe-coded interfaces where tone and personality drive interaction design.
- Oversee multiple high-visibility client projects, effectively pivoting between focus areas as needed.
- Collaborate with leadership and creative leads to define, manage, and evolve the vision for the UX and Product Design discipline.
- Lead recruiting and resourcing efforts while cultivating an effective team with diverse skill sets (UX research, visual design, interaction design, front-end development).
- Coach direct reports to maximize their impact, professional development, and contribution to project and agency success while helping define and promote team culture.
- Embody agency leadership values and promote culture in all interactions (internally and externally).
- Demonstrate advanced working knowledge across visual design, art direction, motion design, front-end development, brand strategy, content strategy, and AI/machine learning principles.
- Be recognized throughout the agency as a UX and Product Design leader sought after for strategic input.
- Represent the agency as an ambassador at industry conferences and meetings, particularly around emerging AI design practices.
- Contribute UX and Product Design expertise to business development and sales initiatives.
You Have:
- 6-8+ years of related industry experience in UX, Product Design, Visual Design, Digital Product, new media, information technology, communications, or adjacent creative disciplines.
- 3+ years' experience in a supervisory/management role leading UX/Design teams.
- Demonstrated expertise in both UX/Product Strategy AND visual design/art direction—with a portfolio showing strong visual design sensibility across both disciplines.
- Experience designing and optimizing user experiences across owned and third-party platforms, including social media, advertising platforms, and external partner interfaces.
- Proven experience designing with AI in mind: both leveraging AI and machine learning as design tools and creating next-generation user experiences powered by AI.
- Familiarity with AI Agent design patterns, conversational interfaces, and emerging paradigms like vibe-coded experiences.
- A strategic and creative mindset, thriving at the intersection of data, design, art, and technology.
- Exceptional storytelling and communication skills (verbal, written, and visual).
- Excellent collaboration and interpersonal skills with strong client relations and team environment comfort.
- Proven track record leading cross-level teams and delivering excellent user experiences for leading brands.
- An experienced, innovative, and forward-thinking approach to large-scale projects from concept to completion.
- Thorough, detail-oriented, and highly organized, with the ability to manage multiple projects and meet tight deadlines.
- Flexibility and adaptability in fast-paced, changing environments.
- Deep understanding of UX fundamentals including research, information architecture, usability testing, and their application to compelling digital experiences.
- Advanced proficiency in design and prototyping tools (Figma, Adobe XD, Sketch, InVision, Principle, Axure).
- Strong expertise across the Adobe Creative Suite, particularly for visual design, motion design, and art direction.
- Experience with AI-assisted design tools and workflows.
- Portfolio demonstrating creative problem-solving, visual excellence, and expertise across digital platforms, with demonstrated knowledge of design systems, accessibility, personalization, and emerging AI-driven systems.
- Familiarity with WCAG 2.0 A/AA standards and accessibility best practices.
What We Offer:
- Global maternity and parental leave
- Competitive benefits packages
- Vacation, compassionate leave, wellness days, and flex days
- Access to online services for families and new parents
- Early Dismissal Friday’s (off at 3:00 PM local time every Friday)
- Diversity and Inclusion Board with 13 affinity groups
- Internal learning and development programs
- Enterprise-wide employee discounts
Our new hires & employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 3 days a week.
Critical Mass is an equal opportunity employer.
Critical Mass uses artificial intelligence in our recruitment process to enhance job postings, filter keywords during the review of prospective candidates, and, in some cases, transcribe interviews with our recruiters. Human review remains central to the process, and all hiring decisions are ultimately made by our team.
The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com, omc.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly.
If U.S. based: https://www.consumer.ftc.gov/articles/job-scams#avoid
If Canada based: https://www.canada.ca/en/services/finance/consumer-affairs.html
If U.K. based: https://www.gov.uk/consumer-protection-rights
If Costa Rica based: https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx
Ready to apply?
Apply to Critical MassDirector of User Experience
Share this job
Director of User Experience
As Director of User Experience, you're the rare leader who thinks like both a strategist and an artist. You speak fluent UX—information architecture, research, usability—but you also speak design—visual systems, motion, art direction. And increasingly, you speak AI: architecting conversational interfaces, exploring vibe-coded experiences, leveraging machine learning to create next-gen user experiences. You understand that great design extends beyond owned platforms—into the interfaces you design within third-party and media channels where you partner to maximize user engagement. You're looking to build and lead a team of UX and Product Designers who are equally fired up about creating experiences that are strategically sound, visually stunning, and genuinely innovative.
You juggle multiple complex projects without breaking a sweat, pivoting between high-level strategy sessions and detailed design feedback. You're the collaborator who bridges disciplines—connecting research to design, design to development, and all of it to business outcomes. You thrive in fast-paced environments, champion the user's voice against competing agendas, and mentor your team with the same rigor you apply to your own work. This role demands someone energized by the full spectrum of design—from wireframe to final pixel.
You Will:
- Lead a multi-disciplinary team of UX and Product Designers to build and test user interface and product experiences that meet or exceed customer and stakeholder expectations.
- Guide and mentor UX and product design team members through delegating, follow-up, and coaching.
- Champion the user's perspective, appropriately challenging senior stakeholders when user goals are compromised, and ensure all UX and design deliverables demonstrate visual excellence and interaction elegance.
- Build and maintain strong relationships with creative teammates, account managers, strategists, content strategists, marketing science, and producers.
- Act as an account lead, effectively visualizing and verbalizing design ideas to clients through compelling presentations and narratives.
- Facilitate design and brainstorming workshops with internal teams and clients, synthesizing diverse perspectives into cohesive design direction.
- Partner with media teams and platforms to design compelling interface experiences across owned and third-party touchpoints, maximizing impact in the interface layer of social, advertising, and external platforms.
- Lead the integration of AI design principles and tools into projects—from AI-assisted design workflows to architecting AI Agent interfaces and conversational experiences that feel natural and intuitive.
- Develop and champion AI-influenced user experiences that leverage machine learning, predictive personalization, and intelligent automation while maintaining user agency and trust—including emerging paradigms like vibe-coded interfaces where tone and personality drive interaction design.
- Oversee multiple high-visibility client projects, effectively pivoting between focus areas as needed.
- Collaborate with leadership and creative leads to define, manage, and evolve the vision for the UX and Product Design discipline.
- Lead recruiting and resourcing efforts while cultivating an effective team with diverse skill sets (UX research, visual design, interaction design, front-end development).
- Coach direct reports to maximize their impact, professional development, and contribution to project and agency success while helping define and promote team culture.
- Embody agency leadership values and promote culture in all interactions (internally and externally).
- Demonstrate advanced working knowledge across visual design, art direction, motion design, front-end development, brand strategy, content strategy, and AI/machine learning principles.
- Be recognized throughout the agency as a UX and Product Design leader sought after for strategic input.
- Represent the agency as an ambassador at industry conferences and meetings, particularly around emerging AI design practices.
- Contribute UX and Product Design expertise to business development and sales initiatives.
You Have:
- 6-8+ years of related industry experience in UX, Product Design, Visual Design, Digital Product, new media, information technology, communications, or adjacent creative disciplines.
- 3+ years' experience in a supervisory/management role leading UX/Design teams.
- Demonstrated expertise in both UX/Product Strategy AND visual design/art direction—with a portfolio showing strong visual design sensibility across both disciplines.
- Experience designing and optimizing user experiences across owned and third-party platforms, including social media, advertising platforms, and external partner interfaces.
- Proven experience designing with AI in mind: both leveraging AI and machine learning as design tools and creating next-generation user experiences powered by AI.
- Familiarity with AI Agent design patterns, conversational interfaces, and emerging paradigms like vibe-coded experiences.
- A strategic and creative mindset, thriving at the intersection of data, design, art, and technology.
- Exceptional storytelling and communication skills (verbal, written, and visual).
- Excellent collaboration and interpersonal skills with strong client relations and team environment comfort.
- Proven track record leading cross-level teams and delivering excellent user experiences for leading brands.
- An experienced, innovative, and forward-thinking approach to large-scale projects from concept to completion.
- Thorough, detail-oriented, and highly organized, with the ability to manage multiple projects and meet tight deadlines.
- Flexibility and adaptability in fast-paced, changing environments.
- Deep understanding of UX fundamentals including research, information architecture, usability testing, and their application to compelling digital experiences.
- Advanced proficiency in design and prototyping tools (Figma, Adobe XD, Sketch, InVision, Principle, Axure).
- Strong expertise across the Adobe Creative Suite, particularly for visual design, motion design, and art direction.
- Experience with AI-assisted design tools and workflows.
- Portfolio demonstrating creative problem-solving, visual excellence, and expertise across digital platforms, with demonstrated knowledge of design systems, accessibility, personalization, and emerging AI-driven systems.
- Familiarity with WCAG 2.0 A/AA standards and accessibility best practices.
What We Offer:
- Global maternity and parental leave
- Competitive benefits packages
- Vacation, compassionate leave, wellness days, and flex days
- Access to online services for families and new parents
- Early Dismissal Friday’s (off at 3:00 PM local time every Friday)
- Diversity and Inclusion Board with 13 affinity groups
- Internal learning and development programs
- Enterprise-wide employee discounts
Our new hires & employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 3 days a week.
Critical Mass is an equal opportunity employer.
Critical Mass uses artificial intelligence in our recruitment process to enhance job postings, filter keywords during the review of prospective candidates, and, in some cases, transcribe interviews with our recruiters. Human review remains central to the process, and all hiring decisions are ultimately made by our team.
The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com, omc.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly.
If U.S. based: https://www.consumer.ftc.gov/articles/job-scams#avoid
If Canada based: https://www.canada.ca/en/services/finance/consumer-affairs.html
If U.K. based: https://www.gov.uk/consumer-protection-rights
If Costa Rica based: https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx
Ready to apply?
Apply to Critical MassFreelance Associate Creative Director
Share this job
We are looking to add Freelance Associate Creative Directors to our Talent Roster for quick turnaround, shorter-term project engagements!
As an Associate Creative Director, you bring a creative voice with strategic thinking to projects. You have a diverse array of experiences to bring to the roll—from conceptual development to client relations to the execution of creative deliverables. Creating and communicating concepts, creating and implementing marketing strategies, and developing interactive solutions is on you. But you always ensure and rationalize all creative results against user experience management objectives to deliver excellent digital experiences.
Leading multidisciplinary teams—creative, technology, planning, account and project management, partners, and clients to name a few—doesn’t faze you. Balancing creative thinking with interpersonal skills, you justify concepts to both the client and the project team. You build long-term client relationships with expertise on client vertical markets. Most importantly, you embody and embrace our values—to be honest, inspired, drive, passionate and real—in everything you do.
You Will:
- Contribute creative solutions and innovations.
- Build and guide the creative team around account and company needs and vision.
- Drive creative discipline, operational, and industry vertical excellence and expertise to promote continuous improvement and a culture of excellence and accountability.
- Perform strategic account planning with senior management in vertical marketing groups.
- Conceive and create experience design solutions that fulfill strategic business objectives.
- Effectively communicate creative ideas and strategies to all project stakeholders.
- Lead and partner with multidisciplinary teams.
- Provide regular team mentorship and constructive feedback on all accounts.
- Develop, monitor, and modify creative department staffing strategies and plans, including team compensation and performance, skills, training, and mentorship.
- Develop, implement, and monitor quality standards across all creative department artifacts and deliverables.
- Improve upon creative department methods, problem-solving models, and best practices.
- Set and meet expectations for deliverables, estimations, and project plans.
- Support and lead human resource initiatives with a focus on performance management.
- Understand, embrace, and communicate corporate mission and values.
You Have:
- 8 years visual communication education.
- 8 years design, marketing, and communications interactive work experience.
- 8 years art direction experience.
- Passion for design and eagerness to collaborate with other creative people.
- Solid knowledge and appreciation for the distinction between creative expression and commercial reality.
- Experience developing Internet commerce, electronic marketing, and online brand management and integration, with demonstrated results.
Nice To Have
- Conceptual and systems thinking to turn complex AI topics into clear, scalable ideas that enterprise audiences can understand
- Strong narrative and communication skills to shape clear concepts, content structures, and messaging across platforms
- B2B and enterprise experience, with an understanding of how large organizations evaluate, adopt, and scale technology
- Data literacy, able to use insights and performance signals to inform creative and strategic decisions
- User-centered mindset, ensuring concepts remain grounded in real human needs and use cases
- Leadership experience, guiding multidisciplinary creative teams and aligning them around shared goals
- Account and delivery awareness, able to oversee multiple projects, timelines, and resourcing without losing quality
- Client-facing experience, confident presenting, defending, and evolving ideas with senior stakeholders
- Collaboration skills, working closely with strategy, technology, product, and account partners
- Curiosity and continuous learning, staying current with AI, digital platforms, and industry shifts
- Quality judgment, with a clear ability to distinguish good work from great and raise the overall standard
Critical Mass is an equal opportunity employer.
Critical Mass uses artificial intelligence in our recruitment process to enhance job postings, filter keywords during the review of prospective candidates, and, in some cases, transcribe interviews with our recruiters. Human review remains central to the process, and all hiring decisions are ultimately made by our team.
The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com, omc.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly.
If U.S. based: https://www.consumer.ftc.gov/articles/job-scams#avoid
If Canada based: https://www.canada.ca/en/services/finance/consumer-affairs.html
If U.K. based: https://www.gov.uk/consumer-protection-rights
If Costa Rica based: https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx
Ready to apply?
Apply to Critical MassFreelance Associate Creative Director
Share this job
We are looking to add Freelance Associate Creative Directors to our Talent Roster for quick turnaround, shorter-term project engagements!
As an Associate Creative Director, you bring a creative voice with strategic thinking to projects. You have a diverse array of experiences to bring to the roll—from conceptual development to client relations to the execution of creative deliverables. Creating and communicating concepts, creating and implementing marketing strategies, and developing interactive solutions is on you. But you always ensure and rationalize all creative results against user experience management objectives to deliver excellent digital experiences.
Leading multidisciplinary teams—creative, technology, planning, account and project management, partners, and clients to name a few—doesn’t faze you. Balancing creative thinking with interpersonal skills, you justify concepts to both the client and the project team. You build long-term client relationships with expertise on client vertical markets. Most importantly, you embody and embrace our values—to be honest, inspired, drive, passionate and real—in everything you do.
You Will:
- Contribute creative solutions and innovations.
- Build and guide the creative team around account and company needs and vision.
- Drive creative discipline, operational, and industry vertical excellence and expertise to promote continuous improvement and a culture of excellence and accountability.
- Perform strategic account planning with senior management in vertical marketing groups.
- Conceive and create experience design solutions that fulfill strategic business objectives.
- Effectively communicate creative ideas and strategies to all project stakeholders.
- Lead and partner with multidisciplinary teams.
- Provide regular team mentorship and constructive feedback on all accounts.
- Develop, monitor, and modify creative department staffing strategies and plans, including team compensation and performance, skills, training, and mentorship.
- Develop, implement, and monitor quality standards across all creative department artifacts and deliverables.
- Improve upon creative department methods, problem-solving models, and best practices.
- Set and meet expectations for deliverables, estimations, and project plans.
- Support and lead human resource initiatives with a focus on performance management.
- Understand, embrace, and communicate corporate mission and values.
You Have:
- 8 years visual communication education.
- 8 years design, marketing, and communications interactive work experience.
- 8 years art direction experience.
- Passion for design and eagerness to collaborate with other creative people.
- Solid knowledge and appreciation for the distinction between creative expression and commercial reality.
- Experience developing Internet commerce, electronic marketing, and online brand management and integration, with demonstrated results.
Nice To Have
- Conceptual and systems thinking to turn complex AI topics into clear, scalable ideas that enterprise audiences can understand
- Strong narrative and communication skills to shape clear concepts, content structures, and messaging across platforms
- B2B and enterprise experience, with an understanding of how large organizations evaluate, adopt, and scale technology
- Data literacy, able to use insights and performance signals to inform creative and strategic decisions
- User-centered mindset, ensuring concepts remain grounded in real human needs and use cases
- Leadership experience, guiding multidisciplinary creative teams and aligning them around shared goals
- Account and delivery awareness, able to oversee multiple projects, timelines, and resourcing without losing quality
- Client-facing experience, confident presenting, defending, and evolving ideas with senior stakeholders
- Collaboration skills, working closely with strategy, technology, product, and account partners
- Curiosity and continuous learning, staying current with AI, digital platforms, and industry shifts
- Quality judgment, with a clear ability to distinguish good work from great and raise the overall standard
Critical Mass is an equal opportunity employer.
Critical Mass uses artificial intelligence in our recruitment process to enhance job postings, filter keywords during the review of prospective candidates, and, in some cases, transcribe interviews with our recruiters. Human review remains central to the process, and all hiring decisions are ultimately made by our team.
The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com, omc.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly.
If U.S. based: https://www.consumer.ftc.gov/articles/job-scams#avoid
If Canada based: https://www.canada.ca/en/services/finance/consumer-affairs.html
If U.K. based: https://www.gov.uk/consumer-protection-rights
If Costa Rica based: https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx
Ready to apply?
Apply to Critical MassLead User Experience Designer
Share this job
We are looking to add Freelance Lead User Experience Designers to our Talent Roster for quick turnaround, shorter-term project engagements!
As Lead User Experience Designer, you're the rare leader who thinks like both a strategist and an artist. You speak fluent UX—information architecture, research, usability—but you also speak design—visual systems, motion, art direction. And increasingly, you speak AI: architecting conversational interfaces, exploring vibe-coded experiences, leveraging machine learning to create next-gen user experiences. You understand that great design extends beyond owned platforms—into the interfaces you design within third-party and media channels where you partner to maximize user engagement. You're looking to build and lead a team of UX and Product Designers who are equally fired up about creating experiences that are strategically sound, visually stunning, and genuinely innovative.
You juggle multiple complex projects without breaking a sweat, pivoting between high-level strategy sessions and detailed design feedback. You're the collaborator who bridges disciplines—connecting research to design, design to development, and all of it to business outcomes. You thrive in fast-paced environments, champion the user's voice against competing agendas, and mentor your team with the same rigor you apply to your own work. This role demands someone energized by the full spectrum of design—from wireframe to final pixel.
You will:
- Lead a multi-disciplinary team of UX and Product Designers to build and test user interface and product experiences that meet or exceed customer and stakeholder expectations.
- Guide and mentor UX and product design team members through delegating, follow-up, and coaching.
- Champion the user's perspective, appropriately challenging senior stakeholders when user goals are compromised, and ensure all UX and design deliverables demonstrate visual excellence and interaction elegance.
- Build and maintain strong relationships with creative teammates, account managers, strategists, content strategists, marketing science, and producers.
- Act as an account lead, effectively visualizing and verbalizing design ideas to clients through compelling presentations and narratives.
- Facilitate design and brainstorming workshops with internal teams and clients, synthesizing diverse perspectives into cohesive design direction.
- Partner with media teams and platforms to design compelling interface experiences across owned and third-party touchpoints, maximizing impact in the interface layer of social, advertising, and external platforms.
- Lead the integration of AI design principles and tools into projects—from AI-assisted design workflows to architecting AI Agent interfaces and conversational experiences that feel natural and intuitive.
- Develop and champion AI-influenced user experiences that leverage machine learning, predictive personalization, and intelligent automation while maintaining user agency and trust—including emerging paradigms like vibe-coded interfaces where tone and personality drive interaction design.
- Oversee multiple high-visibility client projects, effectively pivoting between focus areas as needed.
- Collaborate with leadership and creative leads to define, manage, and evolve the vision for the UX and Product Design discipline.
- Lead recruiting and resourcing efforts while cultivating an effective team with diverse skill sets (UX research, visual design, interaction design, front-end development).
- Coach direct reports to maximize their impact, professional development, and contribution to project and agency success while helping define and promote team culture.
- Embody agency leadership values and promote culture in all interactions (internally and externally).
- Demonstrate advanced working knowledge across visual design, art direction, motion design, front-end development, brand strategy, content strategy, and AI/machine learning principles.
- Be recognized throughout the agency as a UX and Product Design leader sought after for strategic input.
- Represent the agency as an ambassador at industry conferences and meetings, particularly around emerging AI design practices.
- Contribute UX and Product Design expertise to business development and sales initiatives.
You have:
- 6-8+ years of related industry experience in UX, Product Design, Visual Design, Digital Product, new media, information technology, communications, or adjacent creative disciplines.
- 3+ years' experience in a supervisory/management role leading UX/Design teams.
- Demonstrated expertise in both UX/Product Strategy AND visual design/art direction—with a portfolio showing strong visual design sensibility across both disciplines.
- Experience designing and optimizing user experiences across owned and third-party platforms, including social media, advertising platforms, and external partner interfaces.
- Proven experience designing with AI in mind: both leveraging AI and machine learning as design tools and creating next-generation user experiences powered by AI.
- Familiarity with AI Agent design patterns, conversational interfaces, and emerging paradigms like vibe-coded experiences.
- A strategic and creative mindset, thriving at the intersection of data, design, art, and technology.
- Exceptional storytelling and communication skills (verbal, written, and visual).
- Excellent collaboration and interpersonal skills with strong client relations and team environment comfort.
- Proven track record leading cross-level teams and delivering excellent user experiences for leading brands.
- An experienced, innovative, and forward-thinking approach to large-scale projects from concept to completion.
- Thorough, detail-oriented, and highly organized, with the ability to manage multiple projects and meet tight deadlines.
- Flexibility and adaptability in fast-paced, changing environments.
- Deep understanding of UX fundamentals including research, information architecture, usability testing, and their application to compelling digital experiences.
- Advanced proficiency in design and prototyping tools (Figma, Adobe XD, Sketch, InVision, Principle, Axure).
- Strong expertise across the Adobe Creative Suite, particularly for visual design, motion design, and art direction.
- Experience with AI-assisted design tools and workflows.
- Portfolio demonstrating creative problem-solving, visual excellence, and expertise across digital platforms, with demonstrated knowledge of design systems, accessibility, personalization, and emerging AI-driven systems.
- Familiarity with WCAG 2.0 A/AA standards and accessibility best practices.
Critical Mass is an equal opportunity employer.
Critical Mass uses artificial intelligence in our recruitment process to enhance job postings, filter keywords during the review of prospective candidates, and, in some cases, transcribe interviews with our recruiters. Human review remains central to the process, and all hiring decisions are ultimately made by our team.
The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com, omc.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly.
If U.S. based: https://www.consumer.ftc.gov/articles/job-scams#avoid
If Canada based: https://www.canada.ca/en/services/finance/consumer-affairs.html
If U.K. based: https://www.gov.uk/consumer-protection-rights
If Costa Rica based: https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx
Ready to apply?
Apply to Critical MassLead User Experience Designer
Share this job
We are looking to add Freelance Lead User Experience Designers to our Talent Roster for quick turnaround, shorter-term project engagements!
As Lead User Experience Designer, you're the rare leader who thinks like both a strategist and an artist. You speak fluent UX—information architecture, research, usability—but you also speak design—visual systems, motion, art direction. And increasingly, you speak AI: architecting conversational interfaces, exploring vibe-coded experiences, leveraging machine learning to create next-gen user experiences. You understand that great design extends beyond owned platforms—into the interfaces you design within third-party and media channels where you partner to maximize user engagement. You're looking to build and lead a team of UX and Product Designers who are equally fired up about creating experiences that are strategically sound, visually stunning, and genuinely innovative.
You juggle multiple complex projects without breaking a sweat, pivoting between high-level strategy sessions and detailed design feedback. You're the collaborator who bridges disciplines—connecting research to design, design to development, and all of it to business outcomes. You thrive in fast-paced environments, champion the user's voice against competing agendas, and mentor your team with the same rigor you apply to your own work. This role demands someone energized by the full spectrum of design—from wireframe to final pixel.
You will:
- Lead a multi-disciplinary team of UX and Product Designers to build and test user interface and product experiences that meet or exceed customer and stakeholder expectations.
- Guide and mentor UX and product design team members through delegating, follow-up, and coaching.
- Champion the user's perspective, appropriately challenging senior stakeholders when user goals are compromised, and ensure all UX and design deliverables demonstrate visual excellence and interaction elegance.
- Build and maintain strong relationships with creative teammates, account managers, strategists, content strategists, marketing science, and producers.
- Act as an account lead, effectively visualizing and verbalizing design ideas to clients through compelling presentations and narratives.
- Facilitate design and brainstorming workshops with internal teams and clients, synthesizing diverse perspectives into cohesive design direction.
- Partner with media teams and platforms to design compelling interface experiences across owned and third-party touchpoints, maximizing impact in the interface layer of social, advertising, and external platforms.
- Lead the integration of AI design principles and tools into projects—from AI-assisted design workflows to architecting AI Agent interfaces and conversational experiences that feel natural and intuitive.
- Develop and champion AI-influenced user experiences that leverage machine learning, predictive personalization, and intelligent automation while maintaining user agency and trust—including emerging paradigms like vibe-coded interfaces where tone and personality drive interaction design.
- Oversee multiple high-visibility client projects, effectively pivoting between focus areas as needed.
- Collaborate with leadership and creative leads to define, manage, and evolve the vision for the UX and Product Design discipline.
- Lead recruiting and resourcing efforts while cultivating an effective team with diverse skill sets (UX research, visual design, interaction design, front-end development).
- Coach direct reports to maximize their impact, professional development, and contribution to project and agency success while helping define and promote team culture.
- Embody agency leadership values and promote culture in all interactions (internally and externally).
- Demonstrate advanced working knowledge across visual design, art direction, motion design, front-end development, brand strategy, content strategy, and AI/machine learning principles.
- Be recognized throughout the agency as a UX and Product Design leader sought after for strategic input.
- Represent the agency as an ambassador at industry conferences and meetings, particularly around emerging AI design practices.
- Contribute UX and Product Design expertise to business development and sales initiatives.
You have:
- 6-8+ years of related industry experience in UX, Product Design, Visual Design, Digital Product, new media, information technology, communications, or adjacent creative disciplines.
- 3+ years' experience in a supervisory/management role leading UX/Design teams.
- Demonstrated expertise in both UX/Product Strategy AND visual design/art direction—with a portfolio showing strong visual design sensibility across both disciplines.
- Experience designing and optimizing user experiences across owned and third-party platforms, including social media, advertising platforms, and external partner interfaces.
- Proven experience designing with AI in mind: both leveraging AI and machine learning as design tools and creating next-generation user experiences powered by AI.
- Familiarity with AI Agent design patterns, conversational interfaces, and emerging paradigms like vibe-coded experiences.
- A strategic and creative mindset, thriving at the intersection of data, design, art, and technology.
- Exceptional storytelling and communication skills (verbal, written, and visual).
- Excellent collaboration and interpersonal skills with strong client relations and team environment comfort.
- Proven track record leading cross-level teams and delivering excellent user experiences for leading brands.
- An experienced, innovative, and forward-thinking approach to large-scale projects from concept to completion.
- Thorough, detail-oriented, and highly organized, with the ability to manage multiple projects and meet tight deadlines.
- Flexibility and adaptability in fast-paced, changing environments.
- Deep understanding of UX fundamentals including research, information architecture, usability testing, and their application to compelling digital experiences.
- Advanced proficiency in design and prototyping tools (Figma, Adobe XD, Sketch, InVision, Principle, Axure).
- Strong expertise across the Adobe Creative Suite, particularly for visual design, motion design, and art direction.
- Experience with AI-assisted design tools and workflows.
- Portfolio demonstrating creative problem-solving, visual excellence, and expertise across digital platforms, with demonstrated knowledge of design systems, accessibility, personalization, and emerging AI-driven systems.
- Familiarity with WCAG 2.0 A/AA standards and accessibility best practices.
Critical Mass is an equal opportunity employer.
Critical Mass uses artificial intelligence in our recruitment process to enhance job postings, filter keywords during the review of prospective candidates, and, in some cases, transcribe interviews with our recruiters. Human review remains central to the process, and all hiring decisions are ultimately made by our team.
The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com, omc.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly.
If U.S. based: https://www.consumer.ftc.gov/articles/job-scams#avoid
If Canada based: https://www.canada.ca/en/services/finance/consumer-affairs.html
If U.K. based: https://www.gov.uk/consumer-protection-rights
If Costa Rica based: https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx
Ready to apply?
Apply to Critical MassSenior Project Manager
Share this job
Critical Mass is hiring for a contract Sr Project Manager. This is a high-visibility contract role on a dynamic communications team creating world-class digital marketing material. You'll work on exciting projects with tight timelines, meaningful scope, and the opportunity to make an immediate impact. If you're someone who thrives when challenges are real, timelines are tight, and excellence is non-negotiable, this is the role for you.
This role is a contract role from May 4, 2026 through Sept 25, 2026.
You Will:
- Lead high-impact digital marketing projects across multiple platforms and channels, from concept through delivery, for a world-class brand's communications portfolio
- Manage complex, multi-workstream initiatives with aggressive timelines, working directly with creative teams, technology partners, and senior-level stakeholders to drive results
- Communicate strategic direction and high-level concepts clearly and concisely to cross-functional teams and executives, translating business objectives into actionable project plans
- Own the full project lifecycle: scoping, structuring, resource management, risk mitigation, and delivery—using best-in-class project management tools and methodologies
- Collaborate seamlessly with creative, development, and production teams to ensure seamless execution of digital communications across web, email, direct mail, partner assets, and beyond
- Identify risks, dependencies, and potential roadblocks early, taking decisive action to keep projects on track and manage partner expectations with transparency and confidence
- Prioritize shifting requirements and changes in real-time, maintaining flexibility without losing sight of strategic goals or quality standards
- Champion innovative solutions and best practices, partnering with teams to push boundaries in digital interaction and delivery
You Have:
- 7+ years of digital project management experience, with 5+ years independently leading complex, multi-platform initiatives—preferably with interactive agency or high-profile brand experience
- A proven track record of delivering sophisticated digital marketing campaigns and initiatives across diverse channels (web, email, mobile, partner platforms, etc.)
- Deep proficiency in digital communication platforms, technologies, and current industry advancements
- Excellent written and verbal communication skills, with the ability to present ideas persuasively to stakeholders at all levels
- Outstanding attention to detail paired with the ability to zoom out and think strategically about broader objectives
- The ability to thrive in ambiguity and fast-paced environments—you embrace tight timelines and don't need extensive ramp-up time
- A can-do attitude and track record of hitting milestones and deadlines, even under pressure
- Experience building strong relationships across creative, technical, and business teams, with a collaborative leadership style
- Proficiency with prioritization tools and project management software
- A commitment to excellence and a bias toward action—you're solution-oriented and not afraid to stand behind the right decision
Critical Mass is an equal opportunity employer.
Critical Mass uses artificial intelligence in our recruitment process to enhance job postings, filter keywords during the review of prospective candidates, and, in some cases, transcribe interviews with our recruiters. Human review remains central to the process, and all hiring decisions are ultimately made by our team.
The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com, omc.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly.
If U.S. based: https://www.consumer.ftc.gov/articles/job-scams#avoid
If Canada based: https://www.canada.ca/en/services/finance/consumer-affairs.html
If U.K. based: https://www.gov.uk/consumer-protection-rights
If Costa Rica based: https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx
Ready to apply?
Apply to Critical MassSenior Project Manager
Share this job
Critical Mass is hiring for a contract Sr Project Manager. This is a high-visibility contract role on a dynamic communications team creating world-class digital marketing material. You'll work on exciting projects with tight timelines, meaningful scope, and the opportunity to make an immediate impact. If you're someone who thrives when challenges are real, timelines are tight, and excellence is non-negotiable, this is the role for you.
This role is a contract role from June 1 through Sept 25, 2026. Due to confidentiality requirements, this role’s requisite is to work in our Calgary office 5 days per week.
You Will:
- Lead high-impact digital marketing projects across multiple platforms and channels, from concept through delivery, for a world-class brand's communications portfolio
- Manage complex, multi-workstream initiatives with aggressive timelines, working directly with creative teams, technology partners, and senior-level stakeholders to drive results
- Communicate strategic direction and high-level concepts clearly and concisely to cross-functional teams and executives, translating business objectives into actionable project plans
- Own the full project lifecycle: scoping, structuring, resource management, risk mitigation, and delivery—using best-in-class project management tools and methodologies
- Collaborate seamlessly with creative, development, and production teams to ensure seamless execution of digital communications across web, email, direct mail, partner assets, and beyond
- Identify risks, dependencies, and potential roadblocks early, taking decisive action to keep projects on track and manage partner expectations with transparency and confidence
- Prioritize shifting requirements and changes in real-time, maintaining flexibility without losing sight of strategic goals or quality standards
- Champion innovative solutions and best practices, partnering with teams to push boundaries in digital interaction and delivery
You Have:
- 7+ years of digital project management experience, with 5+ years independently leading complex, multi-platform initiatives—preferably with interactive agency or high-profile brand experience
- A proven track record of delivering sophisticated digital marketing campaigns and initiatives across diverse channels (web, email, mobile, partner platforms, etc.)
- Deep proficiency in digital communication platforms, technologies, and current industry advancements
- Excellent written and verbal communication skills, with the ability to present ideas persuasively to stakeholders at all levels
- Outstanding attention to detail paired with the ability to zoom out and think strategically about broader objectives
- The ability to thrive in ambiguity and fast-paced environments—you embrace tight timelines and don't need extensive ramp-up time
- A can-do attitude and track record of hitting milestones and deadlines, even under pressure
- Experience building strong relationships across creative, technical, and business teams, with a collaborative leadership style
- Proficiency with prioritization tools and project management software
- A commitment to excellence and a bias toward action—you're solution-oriented and not afraid to stand behind the right decision
Critical Mass is an equal opportunity employer.
Critical Mass uses artificial intelligence in our recruitment process to enhance job postings, filter keywords during the review of prospective candidates, and, in some cases, transcribe interviews with our recruiters. Human review remains central to the process, and all hiring decisions are ultimately made by our team.
The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com, omc.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly.
If U.S. based: https://www.consumer.ftc.gov/articles/job-scams#avoid
If Canada based: https://www.canada.ca/en/services/finance/consumer-affairs.html
If U.K. based: https://www.gov.uk/consumer-protection-rights
If Costa Rica based: https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx
Ready to apply?
Apply to Critical MassSenior Project Manager
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Critical Mass is hiring for a contract Sr Project Manager. This is a high-visibility contract role on a dynamic communications team creating world-class digital marketing material. You'll work on exciting projects with tight timelines, meaningful scope, and the opportunity to make an immediate impact. If you're someone who thrives when challenges are real, timelines are tight, and excellence is non-negotiable, this is the role for you.
This role is a contract role from May 4, 2026 through Sept 25, 2026.
You Will:
- Lead high-impact digital marketing projects across multiple platforms and channels, from concept through delivery, for a world-class brand's communications portfolio
- Manage complex, multi-workstream initiatives with aggressive timelines, working directly with creative teams, technology partners, and senior-level stakeholders to drive results
- Communicate strategic direction and high-level concepts clearly and concisely to cross-functional teams and executives, translating business objectives into actionable project plans
- Own the full project lifecycle: scoping, structuring, resource management, risk mitigation, and delivery—using best-in-class project management tools and methodologies
- Collaborate seamlessly with creative, development, and production teams to ensure seamless execution of digital communications across web, email, direct mail, partner assets, and beyond
- Identify risks, dependencies, and potential roadblocks early, taking decisive action to keep projects on track and manage partner expectations with transparency and confidence
- Prioritize shifting requirements and changes in real-time, maintaining flexibility without losing sight of strategic goals or quality standards
- Champion innovative solutions and best practices, partnering with teams to push boundaries in digital interaction and delivery
You Have:
- 7+ years of digital project management experience, with 5+ years independently leading complex, multi-platform initiatives—preferably with interactive agency or high-profile brand experience
- A proven track record of delivering sophisticated digital marketing campaigns and initiatives across diverse channels (web, email, mobile, partner platforms, etc.)
- Deep proficiency in digital communication platforms, technologies, and current industry advancements
- Excellent written and verbal communication skills, with the ability to present ideas persuasively to stakeholders at all levels
- Outstanding attention to detail paired with the ability to zoom out and think strategically about broader objectives
- The ability to thrive in ambiguity and fast-paced environments—you embrace tight timelines and don't need extensive ramp-up time
- A can-do attitude and track record of hitting milestones and deadlines, even under pressure
- Experience building strong relationships across creative, technical, and business teams, with a collaborative leadership style
- Proficiency with prioritization tools and project management software
- A commitment to excellence and a bias toward action—you're solution-oriented and not afraid to stand behind the right decision
Critical Mass is an equal opportunity employer.
Critical Mass uses artificial intelligence in our recruitment process to enhance job postings, filter keywords during the review of prospective candidates, and, in some cases, transcribe interviews with our recruiters. Human review remains central to the process, and all hiring decisions are ultimately made by our team.
The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com, omc.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly.
If U.S. based: https://www.consumer.ftc.gov/articles/job-scams#avoid
If Canada based: https://www.canada.ca/en/services/finance/consumer-affairs.html
If U.K. based: https://www.gov.uk/consumer-protection-rights
If Costa Rica based: https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx
Ready to apply?
Apply to Critical MassSenior Project Manager
Share this job
Critical Mass is hiring for a contract Sr Project Manager. This is a high-visibility contract role on a dynamic communications team creating world-class digital marketing material. You'll work on exciting projects with tight timelines, meaningful scope, and the opportunity to make an immediate impact. If you're someone who thrives when challenges are real, timelines are tight, and excellence is non-negotiable, this is the role for you.
This role is a contract role from May 4, 2026 through Sept 25, 2026.
You Will:
- Lead high-impact digital marketing projects across multiple platforms and channels, from concept through delivery, for a world-class brand's communications portfolio
- Manage complex, multi-workstream initiatives with aggressive timelines, working directly with creative teams, technology partners, and senior-level stakeholders to drive results
- Communicate strategic direction and high-level concepts clearly and concisely to cross-functional teams and executives, translating business objectives into actionable project plans
- Own the full project lifecycle: scoping, structuring, resource management, risk mitigation, and delivery—using best-in-class project management tools and methodologies
- Collaborate seamlessly with creative, development, and production teams to ensure seamless execution of digital communications across web, email, direct mail, partner assets, and beyond
- Identify risks, dependencies, and potential roadblocks early, taking decisive action to keep projects on track and manage partner expectations with transparency and confidence
- Prioritize shifting requirements and changes in real-time, maintaining flexibility without losing sight of strategic goals or quality standards
- Champion innovative solutions and best practices, partnering with teams to push boundaries in digital interaction and delivery
You Have:
- 7+ years of digital project management experience, with 5+ years independently leading complex, multi-platform initiatives—preferably with interactive agency or high-profile brand experience
- A proven track record of delivering sophisticated digital marketing campaigns and initiatives across diverse channels (web, email, mobile, partner platforms, etc.)
- Deep proficiency in digital communication platforms, technologies, and current industry advancements
- Excellent written and verbal communication skills, with the ability to present ideas persuasively to stakeholders at all levels
- Outstanding attention to detail paired with the ability to zoom out and think strategically about broader objectives
- The ability to thrive in ambiguity and fast-paced environments—you embrace tight timelines and don't need extensive ramp-up time
- A can-do attitude and track record of hitting milestones and deadlines, even under pressure
- Experience building strong relationships across creative, technical, and business teams, with a collaborative leadership style
- Proficiency with prioritization tools and project management software
- A commitment to excellence and a bias toward action—you're solution-oriented and not afraid to stand behind the right decision
Critical Mass is an equal opportunity employer.
Critical Mass uses artificial intelligence in our recruitment process to enhance job postings, filter keywords during the review of prospective candidates, and, in some cases, transcribe interviews with our recruiters. Human review remains central to the process, and all hiring decisions are ultimately made by our team.
The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com, omc.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly.
If U.S. based: https://www.consumer.ftc.gov/articles/job-scams#avoid
If Canada based: https://www.canada.ca/en/services/finance/consumer-affairs.html
If U.K. based: https://www.gov.uk/consumer-protection-rights
If Costa Rica based: https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx
Ready to apply?
Apply to Critical MassDataiku is the Platform for AI Success, the enterprise orchestration layer for building, deploying, and governing AI. In a single environment, teams design and operate analytics, machine learning, and AI agents with the transparency, collaboration, and control enterprises require. Sitting above data platforms, cloud infrastructure, and AI services, Dataiku connects the full enterprise AI stack — empowering organizations to run AI across multi-vendor environments with centralized governance.
The world’s leading companies rely on Dataiku to operationalize AI and run it as a true business performance engine delivering measurable value. For more, visit the Dataiku blog, LinkedIn, X, and YouTube.
Dataiku is looking for an experienced Enterprise Account Executive to join our team. Since the launch of our company, we have experienced healthy growth and steady market demand. This is an individual contributor position, newly added due to business expansion.
We’re looking for someone who can express passion about new technologies and the possibilities of Data and Advanced Analytics to enterprise customers across a range of industries within an extensive network. This role consists of engaging prospects and customers about their related initiatives to help them develop a more efficient approach, leveraging our platform, Dataiku.
As an Enterprise Account Executive at Dataiku, you’ll be responsible for managing the entire sales cycle and own a territory with prospects and customers across a variety of industries. We embrace a culture of accountable camaraderie, and this role will enable you to collaborate cross-functionally with colleagues in marketing, product management, and sales engineering. Together, you’ll showcase the business value of Dataiku’s platform, DSS.
What you'll need to be successful -
- 8+ years experience in software field sales
- Strong belief in a customer centric selling philosophy and applying a consultative approach in customer interactions
- Background in selling innovation and new concepts to large Enterprises
- Strong ability to develop a vision match with prospects and customers, to develop alignment across different groups and cultivate champions
- Good articulation of competitive positioning
- Comfortable traveling 30 to 50%
- Desired Skills Experience in ‘data’ – big data, analytics, data science, BI/DW, data integration
#LI-LP1
Ready to apply?
Apply to Dataiku
Billing Operations & Systems Manager
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If residing within commutable distance to one of our offices, a hybrid schedule would be required (3 days in office, 2 days work from home). Those outside of commutable distance may be considered on a remote basis.
SUMMARY
Avetta’s SaaS platform connects the world’s leading organizations with qualified suppliers, contractors, and vendors. We bring unmatched visibility to companies through cloud-based technology and human insights to improve supply chair risk and compliance. As a result, we foster sustainable growth for businesses and their supply chains globally. Our SaaS subscription-based software is used by 85k+ active customers in over 100 countries spanning across a wide range of industries.
The Billing Operations & Systems Manager owns the integrity of billing by ensuring deals, processes, and systems are aligned, scalable, and executable. This role serves as the central authority for billing governance, process design, and solution development, translating complex business requirements into efficient, system-enabled workflows. Acting as a bridge between Sales, Finance, Product, Engineering, IT, Revenue, and Billing, this position drives standardization, automation, and operational control in a high-volume, complex SaaS environment. This role partners closely with system owners and the engineering teams who are responsible for the hands-on system development.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Serve as the global owner and central point of control for global billing operations, defining and enforcing standards, governance frameworks, internal controls, and scalable workflows across intake, validation, approval, and execution.
- Review and approve standard and non-standard deal structures, contract terms, and complex billing scenarios to ensure operational viability and compliance.
- Identify process gaps, inefficiencies, and billing risks by monitoring performance metrics, error trends, and escalations; drive root cause resolution, standardization, and reduction of manual workarounds.
- Act as the escalation point for complex billing issues, ensuring timely resolution and preventing recurrence through process and system improvements.
- Translate complex business requirements, deal structures, and operational needs into structured, system-enabled solutions in partnership with IT, Engineering, and system owners.
- Lead cross-functional initiatives and program launches, partnering with Sales, Finance, Legal, Product, and Customer Success to align deal structures with billing capabilities.
- Develop and maintain SOPs, documentation, and process standards, and provide training and guidance to ensure process clarity, consistency, and audit readiness.
IDEAL EXPERIENCE, EDUCATION & TRAINING:
- Bachelor’s degree in Finance, Accounting, Information Systems, or related field.
- 7+ years of experience in billing operations, finance operations, deal desk, revenue operations , or related functions in a SaaS or subscription-based environment with high transaction volume and complexity.
- Project management or process improvement certifications preferred (PMP, Lean, Six Sigma).
- Demonstrated expertise in process design, re-engineering, and operational scaling.
- Proven experience leading cross-functional projects or programs from concept through execution including both operational and system-based initiatives.
- Experience working with billing, CRM, or ERP systems (Zuora, NetSuite, Salesforce, etc.).
- Experience translating business requirements into operational processes or system solutions and delivery of measurable operational efficiencies.
- Strong decision-making capability with ability to operate in fast-paced and ambiguous environments.
- Advanced Excel skills and experience working with large datasets.
- Strong communication and stakeholder management skills, with ability to challenge and influence.
- Experience in Quote-to-Cash (Q2C) environments within SaaS organizations.
- Proficiency with data tools (SQL, Snowflake, BI platforms).
#LI-REMOTE
Ready to apply?
Apply to Avetta, LLC
Billing Operations & Systems Manager
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If residing within commutable distance to one of our offices, a hybrid schedule would be required (3 days in office, 2 days work from home). Those outside of commutable distance may be considered on a remote basis.
SUMMARY
Avetta’s SaaS platform connects the world’s leading organizations with qualified suppliers, contractors, and vendors. We bring unmatched visibility to companies through cloud-based technology and human insights to improve supply chair risk and compliance. As a result, we foster sustainable growth for businesses and their supply chains globally. Our SaaS subscription-based software is used by 85k+ active customers in over 100 countries spanning across a wide range of industries.
The Billing Operations & Systems Manager owns the integrity of billing by ensuring deals, processes, and systems are aligned, scalable, and executable. This role serves as the central authority for billing governance, process design, and solution development, translating complex business requirements into efficient, system-enabled workflows. Acting as a bridge between Sales, Finance, Product, Engineering, IT, Revenue, and Billing, this position drives standardization, automation, and operational control in a high-volume, complex SaaS environment. This role partners closely with system owners and the engineering teams who are responsible for the hands-on system development.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Serve as the global owner and central point of control for global billing operations, defining and enforcing standards, governance frameworks, internal controls, and scalable workflows across intake, validation, approval, and execution.
- Review and approve standard and non-standard deal structures, contract terms, and complex billing scenarios to ensure operational viability and compliance.
- Identify process gaps, inefficiencies, and billing risks by monitoring performance metrics, error trends, and escalations; drive root cause resolution, standardization, and reduction of manual workarounds.
- Act as the escalation point for complex billing issues, ensuring timely resolution and preventing recurrence through process and system improvements.
- Translate complex business requirements, deal structures, and operational needs into structured, system-enabled solutions in partnership with IT, Engineering, and system owners.
- Lead cross-functional initiatives and program launches, partnering with Sales, Finance, Legal, Product, and Customer Success to align deal structures with billing capabilities.
- Develop and maintain SOPs, documentation, and process standards, and provide training and guidance to ensure process clarity, consistency, and audit readiness.
IDEAL EXPERIENCE, EDUCATION & TRAINING:
- Bachelor’s degree in Finance, Accounting, Information Systems, or related field.
- 7+ years of experience in billing operations, finance operations, deal desk, revenue operations , or related functions in a SaaS or subscription-based environment with high transaction volume and complexity.
- Project management or process improvement certifications preferred (PMP, Lean, Six Sigma).
- Demonstrated expertise in process design, re-engineering, and operational scaling.
- Proven experience leading cross-functional projects or programs from concept through execution including both operational and system-based initiatives.
- Experience working with billing, CRM, or ERP systems (Zuora, NetSuite, Salesforce, etc.).
- Experience translating business requirements into operational processes or system solutions and delivery of measurable operational efficiencies.
- Strong decision-making capability with ability to operate in fast-paced and ambiguous environments.
- Advanced Excel skills and experience working with large datasets.
- Strong communication and stakeholder management skills, with ability to challenge and influence.
- Experience in Quote-to-Cash (Q2C) environments within SaaS organizations.
- Proficiency with data tools (SQL, Snowflake, BI platforms).
#LI-REMOTE
Ready to apply?
Apply to Avetta, LLC
Forward Deployed Engineering Solutions Consultant (Calgary, Canada)
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Do you want to empower organizations to build smarter compensation strategies while ensuring fair pay for all employees?
Syndio is a Series C technology company leveraging advanced technology and responsible AI to accelerate decision-making, streamline compliance, and democratize insights for consistent, equitable compensation practices at scale. Backed by $83M in investments from Bessemer Venture Partners, Voyager Capital, and Emerson Collective, we are expanding our team and products to help companies align their rewards strategies with their business goals.
Our customers are our greatest asset. Syndio partners with many of the world’s most recognized and respected enterprises, helping them implement leading-edge compensation solutions with expert guidance. We analyze pay for over 10 million employees across dozens of countries, ensuring fair, defensible rewards that drive better business outcomes.
Join us in our mission to help companies make smarter pay decisions they can trust!
About the role
We are seeking a Forward Deployed Engineer to serve as the technical architect and execution lead for our most critical client implementations. You will be a founding member of a team dedicated to the "last mile" of the Syndio experience - ensuring that our customers’ complex data environments are seamlessly integrated into our platform and clients can be onboarded into our platform with minimum effort.
In this role, you aren’t just "onboarding" a client; you are building the data foundations that allow enterprise leaders to make fair, confident pay decisions. You will work at the intersection of Software Engineering and Solutions Architecture, using our new Implementation Platform and cutting-edge AI tools to transform disparate data into Decision Intelligence.
Why this role is exciting
- Hands-on Technical Execution: Own the end-to-end technical implementation for strategic clients, from initial data ingestion to complex group configurations in the Syndio platform.
- Innovate with AI: Use advanced AI prompt engineering to navigate product exceptions and architect creative solutions for unique client edge cases that "out of the box" features don't yet cover.
- Drive True Adoption: Ensure the platform isn't just "live"; it’s embedded. You will design configurations that make Syndio an indispensable part of a client’s daily HR and compensation workflow.
- Modern Tech Stack: Work with modern integration tools and help migrate existing clients to our new, high-scale Implementation Platform.
- Cross-Functional Impact: You will provide direct feedback to the Core Engineering and Product Teams and in some cases directly build the core product to help shape.
Basic Requirements:
- 3-5+ years of experience as a Software Engineer, Forward Deployed Engineer, or Technical Solutions Consultant in a B2B SaaS environment.
- Technical Proficiency: Strong hands-on experience with SQL and Python for data transformation and ETL processes.
- AI Prompting Mastery: Proficiency in leveraging LLMs and AI prompting to accelerate complex implementations, automate data mapping and resolve technical product exceptions.
- Integration Expertise: Experience working with APIs and modern iPaaS / Integration tools to move data between enterprise systems (HRIS, ATS, Payroll).
- Client-Centric Vision: Ability to lead technical deep-dives with client stakeholders, translating their business needs into platform configurations.
- Operational Excellence: Proven ability to manage multiple complex technical workstreams simultaneously while maintaining high quality and documentation standards.
About You:
- You are a "Technical Visionary": You don't just follow a checklist; you look at a client’s data and requirements, and see the most efficient path to value.
- You Thrive on Complexity: You enjoy the "puzzle" of mapping messy, real-world enterprise data into a structured platform.
- You are a Strong Communicator: You can explain a complex SQL join to a non-technical HR leader and a product roadmap to a backend engineer.
- You are an Early Adopter: You are excited about using AI to augment your workflow and are constantly looking for ways to automate repetitive implementation tasks.\
- You Value Partnerships: You work well cross-functionally and understand that successful implementations require a blend of technical precision and empathetic customer service.
Why you'll love it here:
- 💰 Competitive Compensation. For this role our base salary is targeted at $99-133k CAD. Final offer amounts are determined by factors such as experience and expertise.
- 🏆 Syndio Equity. So you can share in Syndio’s success.
- 🏝 20 days annually. We encourage our team to recharge when they need to, plus paid sick & safe time, compassion leave, and voting leave.
- 💊 Private Medical Coverage
- 🔌 Monthly Electronics Reimbursement
- 🏠 WFH Stipend
- 📍 Remote-First (within commuting distance of Calgary) #LI-Remote
Role Progression:
In the 1st Month:
- Complete onboarding on the Syndio platform and the "Decision Intelligence" vision.
- Master the new Integration Platform and current data loading artifacts.
- Shadow 2-3 strategic client implementations and identify potential automation opportunities.
- Contribute to a pilot migration of an existing client’s data into the new platform.
At 3 Months:
- Independently lead technical implementations for new clients.
- Execute data migrations for a segment of the existing client base into the new Integration platform.
- Build reusable "Implementation Artifacts" (scripts, prompts, templates) that reduce time-to-value for the whole team.
- Contribute to the design of our new Platform’s Implementation process, identifying automation and other artifacts to minimize the client’s time to value.
By 6 Months:
- Manage a portfolio of high-complexity implementations for Syndio’s most strategic accounts utilizing automation and other artifacts to maximize client’s value in minimum time.
- Help achieve the goal of migrating 70% of the client base to the new Integration platform solution.
- Serve as a subject matter expert for "Process Embedding," ensuring clients are fully adopting the platform’s advanced setup features.
The interview overview
Below you'll find an outline of the interview plan for our Forward Deployed Engineering position. Please note that this is what we expect the process to look like; we may ask you for supplemental information or require an additional step before making a final decision.
- 30 min phone call with a member of our Talent Team.
- 45-60 min Zoom deep dive with the Hiring Manager (Director of Forward Deployed Engineering).
- Technical/Strategic Evaluation: A take-home or live case study focusing on:
- Designing a data ingestion plan for a complex client.
- Demonstrating how you leverage AI prompting to solve an implementation exception.
- Creating a "theoretical" plan for group setup and user adoption.
- 45 min technical interview with a Senior Engineer to walk through your code or logic.
- 2-3 video interviews with key members of the Customer Success and Product teams.
- 30 min interview with the SVP of Engineering - Data Strategy.
At Syndio, we're building a diverse team that values candor, curiosity, and community. If you share these values and are interested in joining us, we'd love to talk with you even if you don't 100% meet the "about you" listed here. We don't expect anyone to have all the answers, as long as you're willing to learn and grow with us.
Syndio is an Equal Opportunity Employer. We are building an inclusive and collaborative workplace as we grow, and we welcome team members regardless of gender/identity, sexual orientation, race or cultural background, religion, physical disability and age.
Ready to apply?
Apply to Syndio
Senior Forward Deployed Engineering Solutions Consultant (USA)
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Do you want to empower organizations to build smarter compensation strategies while ensuring fair pay for all employees?
Syndio is a Series C technology company leveraging advanced technology and responsible AI to accelerate decision-making, streamline compliance, and democratize insights for consistent, equitable compensation practices at scale. Backed by $83M in investments from Bessemer Venture Partners, Voyager Capital, and Emerson Collective, we are expanding our team and products to help companies align their rewards strategies with their business goals.
Our customers are our greatest asset. Syndio partners with many of the world’s most recognized and respected enterprises, helping them implement leading-edge compensation solutions with expert guidance. We analyze pay for over 10 million employees across dozens of countries, ensuring fair, defensible rewards that drive better business outcomes.
Join us in our mission to help companies make smarter pay decisions they can trust!
About the role
We are seeking a Senior Forward Deployed Engineer to serve as the technical architect and execution lead for our most critical client implementations. You will be a founding member of a team dedicated to the "last mile" of the Syndio experience - ensuring that our customers’ complex data environments are seamlessly integrated into our platform and clients can be onboarded into our platform with minimum effort.
In this role, you aren’t just "onboarding" a client; you are building the data foundations that allow enterprise leaders to make fair, confident pay decisions. You will work at the intersection of Software Engineering and Solutions Architecture, using our new Implementation Platform and cutting-edge AI tools to transform disparate data into Decision Intelligence.
Why this role is exciting
- Hands-on Technical Execution: Own the end-to-end technical implementation for strategic clients, from initial data ingestion to complex group configurations in the Syndio platform.
- Innovate with AI: Use advanced AI prompt engineering to navigate product exceptions and architect creative solutions for unique client edge cases that "out of the box" features don't yet cover.
- Drive True Adoption: Ensure the platform isn't just "live"; it’s embedded. You will design configurations that make Syndio an indispensable part of a client’s daily HR and compensation workflow.
- Modern Tech Stack: Work with modern integration tools and help migrate existing clients to our new, high-scale Implementation Platform.
- Cross-Functional Impact: You will provide direct feedback to the Core Engineering and Product Teams and in some cases directly build the core product to help shape.
Basic Requirements:
- 3-5+ years of experience as a Software Engineer, Forward Deployed Engineer, or Technical Solutions Consultant in a B2B SaaS environment.
- Technical Proficiency: Strong hands-on experience with SQL and Python for data transformation and ETL processes.
- AI Prompting Mastery: Proficiency in leveraging LLMs and AI prompting to accelerate complex implementations, automate data mapping and resolve technical product exceptions.
- Integration Expertise: Experience working with APIs and modern iPaaS / Integration tools to move data between enterprise systems (HRIS, ATS, Payroll).
- Client-Centric Vision: Ability to lead technical deep-dives with client stakeholders, translating their business needs into platform configurations.
- Operational Excellence: Proven ability to manage multiple complex technical workstreams simultaneously while maintaining high quality and documentation standards.
About You:
- You are a "Technical Visionary": You don't just follow a checklist; you look at a client’s data and requirements, and see the most efficient path to value.
- You Thrive on Complexity: You enjoy the "puzzle" of mapping messy, real-world enterprise data into a structured platform.
- You are a Strong Communicator: You can explain a complex SQL join to a non-technical HR leader and a product roadmap to a backend engineer.
- You are an Early Adopter: You are excited about using AI to augment your workflow and are constantly looking for ways to automate repetitive implementation tasks.
- You Value Partnerships: You work well cross-functionally and understand that successful implementations require a blend of technical precision and empathetic customer service.
Why you'll love it here:
- 💰 Competitive Compensation. For this role our salary is targeted at $150-175k USD per year. Final offer amounts are determined by factors such as experience and expertise. We take a geo neutral approach to compensation within the US, meaning that we pay based on job function and level, not location.
- 🏆 Syndio Equity. So you can share in Syndio’s success.
- 🏝 Generous vacation policy.
- 🩺 Medical, Dental, Vision.
- 📍Remote-first in the following approved U.S. states: AZ, CA, CO, CT, DC, FL, GA, ID, IL, IA, MD, MA, MN, NE, NJ, NY, OH, OR, PA, RI, SC, SD, TX, UT, VT, VA, WA, and WI.
Role Progression:
In the 1st Month:
- Complete onboarding on the Syndio platform and the "Decision Intelligence" vision.
- Master the new Integration Platform and current data loading artifacts.
- Shadow 2-3 strategic client implementations and identify potential automation opportunities.
- Contribute to a pilot migration of an existing client’s data into the new platform.
At 3 Months:
- Independently lead technical implementations for new clients.
- Execute data migrations for a segment of the existing client base into the new Integration platform.
- Build reusable "Implementation Artifacts" (scripts, prompts, templates) that reduce time-to-value for the whole team.
- Contribute to the design of our new Platform’s Implementation process, identifying automation and other artifacts to minimize the client’s time to value.
By 6 Months:
- Manage a portfolio of high-complexity implementations for Syndio’s most strategic accounts utilizing automation and other artifacts to maximize client’s value in minimum time.
- Help achieve the goal of migrating 70% of the client base to the new Integration platform solution.
- Serve as a subject matter expert for "Process Embedding," ensuring clients are fully adopting the platform’s advanced setup features.
The interview overview
Below you'll find an outline of the interview plan for our Senior Forward Deployed Engineer position. Please note that this is what we expect the process to look like; we may ask you for supplemental information or require an additional step before making a final decision.
- 30 min phone call with a member of our Talent Team.
- 45-60 min Zoom deep dive with the Hiring Manager (Director of Forward Deployed Engineering).
- 45 min technical interview with a Senior Engineer to walk through your code or logic.
- 2-3 video interviews with key members of the Customer Success and Product teams.
- 30 min interview with the SVP of Engineering - Data Strategy.
At Syndio, we're building a diverse team that values candor, curiosity, and community. If you share these values and are interested in joining us, we'd love to talk with you even if you don't 100% meet the "about you" listed here. We don't expect anyone to have all the answers, as long as you're willing to learn and grow with us.
Syndio is an Equal Opportunity Employer. We are building an inclusive and collaborative workplace as we grow, and we welcome team members regardless of gender/identity, sexual orientation, race or cultural background, religion, physical disability and age.
Ready to apply?
Apply to Syndio
Manager, Client Success (PST / MST)
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StackAdapt is the leading technology company that empowers marketers to reach, engage, and convert audiences with precision. With 465 billion automated optimizations per second, the AI-powered StackAdapt Marketing Platform seamlessly connects brand and performance marketing to drive measurable results across the entire customer journey. The most forward-thinking marketers choose StackAdapt to orchestrate high-impact campaigns across programmatic advertising and marketing channels.
What you’ll be doing:
- Lead, develop, and inspire a global team of Client Success Managers to deliver exceptional service and achieve client retention and growth targets.
- Partner closely with Inside Sales to develop a world-class onboarding program.
- Act as a trusted advisor to clients, providing guidance and strategic advice to help them achieve their business objectives.
- Drive efficiencies through automation to enable excellent service at scale.
- Foster a culture of collaboration and knowledge-sharing among team members and cross-functional stakeholders.
- Track and analyze client success metrics and KPIs to measure the effectiveness of client success initiatives and identify areas for improvement.
- Be accountable for the customer support platform and ticketing systems, analyzing customer feedback to maintain high customer satisfaction scores.
- Serve as a client advocate within the company, championing their needs and priorities.
What you’ll bring to the table:
- Extensive media experience and programmatic knowledge.
- 3+ years of experience managing a client-facing team and growing revenue.
- Demonstrated success in leading high-performing client-facing teams, including direct people leadership and cross-functional collaboration.
- Willingness to lead from the front, with a proven ability to inspire and energize teams.
- Passion for mentorship, team development, and creating a culture of excellence.
- Established track record of overcoming challenges, driving solutions, and making data-driven decisions.
- The ability to simplify and communicate technical concepts and platform-based knowledge.
- Strong interpersonal, verbal and written communication skills.
- Proven ability to lead strategic planning, cross-team initiatives, and operational improvements.
StackAdapter's Enjoy:
- Highly competitive salary
- Retirement/ 401K/ Pension Savings globally
- Competitive Paid time off packages including birthday's off!
- Access to a comprehensive mental health care program
- Health benefits from day one of employment
- Work from home reimbursements
- Optional global WeWork membership for those who want a change from their home office and hubs in London and Toronto
- Robust training and onboarding program
- Coverage and support of personal development initiatives (conferences, courses, books etc)
- Access to StackAdapt programmatic courses and certifications to support continuous learning
- An awesome parental leave program
- A friendly, welcoming, and supportive culture
- Our social and team events!
Please note: Benefits and perks may vary depending on your country of employment and the nature of your engagement. In locations where StackAdapt does not have a legal entity, employment and benefits are administered in accordance with local regulations and partner policies.
2026 Best Workplaces™ for Young Talent and in Canada by Great Place to Work®
#1 DSP on G2 and leader in a number of categories including Cross-Channel Advertising
Ready to apply?
Apply to StackAdapt
Meet Benevity
Benevity is the way the world does good, providing companies (and their employees) with technology to take social action on the issues they care about. Through giving, volunteering, grantmaking, employee resource groups and micro-actions, we help most of the Fortune 100 brands build better cultures and use their power for good. We’re also one of the first B Corporations in Canada, meaning we’re as committed to purpose as we are to profits. We have people working all over the world, including Canada, Spain, Switzerland, the United Kingdom, the United States and more!
High-Level Overview
As the Manager, Business Applications at Benevity, you will oversee the integration and efficiency of our business applications and systems. Your role is pivotal in ensuring that our technology solutions align with operational goals and strategies, driving productivity, streamlining processes, and facilitating data-driven decision-making. You will lead a team responsible for the analysis, implementation, and improvement of business systems, ensuring they support Benevity's mission to empower companies and their employees to make a positive impact.
You will also be responsible for managing cross-functional steering committees, developing system roadmaps, and overseeing backlog management. Additionally, this role will involve leveraging business intelligence to support strategic initiatives, developing and refining operational processes, and establishing key metrics and reporting frameworks to measure success and drive continuous improvement.
What you'll do:
- System Management & Maintenance: Oversee the implementation, configuration, and optimization of business systems to ensure alignment with organizational objectives, while leading the back-office systems team responsible for ongoing support.
- Project & Roadmap Management: Lead system-related projects (upgrades, migrations, new implementations), develop and maintain system roadmaps, and manage backlogs, ensuring initiatives align with business priorities and strategic goals.
- Process Improvement & Automation: Develop, refine, and manage operational processes to improve efficiency, recommend automation, and enhance workflows for better business outcomes.
- Business Intelligence & Data Management: Utilize BI tools to analyze data, generate insights, establish KPIs, ensure data integrity, and develop reporting frameworks to support strategic decision-making.
- Cross-Functional Collaboration & Governance: Lead cross-functional steering committees, ensuring business systems align with organizational priorities, collaborating with GTM, Finance, Client Success, Engineering, Technology Operations, and Data Governance.
- User Support & Training: Provide technical support, develop training programs, and drive system adoption to enhance proficiency across the organization.
- Compliance & Security: Ensure business systems comply with industry regulations and security policies, conducting audits, risk assessments, and proactive data protection initiatives.
- Team Leadership & Development: Oversee team performance, provide mentorship, and support professional growth while staying informed on industry trends and emerging technologies.
- Strategic Planning & Innovation: Drive strategic planning for system and integration enhancements, develop an integration strategy and roadmap, and maintain business system integrations through Workato to ensure seamless data flow.
What you'll bring:
- Bachelor's degree in Business, Computer Science, Information Systems, or a related field.
- Proven experience with system integration, project management, and process improvement.
- Strong understanding of business intelligence, data management, compliance, and security standards.
- Experience managing cross-functional committees and aligning business systems with organizational strategy.
- Excellent leadership, communication, and interpersonal skills.
- Ability to align technology solutions with business objectives and Benevity's mission.
Operations - Ashley Tedham:
"After 10+ years working in the non-profit space, I started looking for a meaningful challenge, one that continued to allow me to serve the broader community, while learning a different set of skills. I was introduced to a few people at Benevity and after several months of exploring different opportunities I was approached by Caleb Wall, who invited me to join the Global Team at Benevity. What a journey it has been! In just 2.5 years I grew from a Senior Analyst, to Acting Manager, to Manager to Director of the Global Team. The challenging opportunities that Benevity provided along with the mentorship and support of my colleagues and people leaders allowed me to grow into my dream job, helping me to expand my skill-set and level-up my impact! It hasn't been easy - but it's become the most fulfilling position I have ever had."
Ashley Tedham, Director, Global Operations & Foundation Partnerships
Discover your purpose at work
We’re not employees, we’re Benevity-ites. From all locations, backgrounds and walks of life, who deserve more …
Innovative work. Growth opportunities. Caring co-workers. And a chance to do work that fills us with a sense of purpose.
If the idea of working on tech that helps people do good in the world lights you up ... If you want a career where you’re valued for who you are and challenged to see who you can become …
It’s time to join Benevity. We’re so excited to meet you.
Where We Work
At Benevity, we embrace a flexible hybrid approach to where we work that empowers our people in a way that supports great work, strong relationships, and personal well-being. For those located near one of our offices, while there’s no set requirement for in-office time, we do value the moments when coming together in person helps us build connection and collaboration. Whether it’s for onboarding, project work, or a chance to align and bond as a team, we trust our people to make thoughtful decisions about when showing up in person matters most.
Join a company where DEIB isn’t a buzzword
Diversity, equity, inclusion and belonging are part of Benevity’s DNA. You’ll see the impact of our massive investment in DEIB daily — from our well-supported employee resources groups to the exceptional diversity on our leadership and tech teams.
We know that diverse backgrounds, experiences, skills and passions are what move our business and our people forward, so we're committed to creating a culture of belonging with equal opportunities for everyone to shine.
That starts with a fair and accessible hiring process. If you want to feel seen, heard and celebrated, you belong at Benevity.
Candidates with disabilities who may require accommodations throughout the hiring or assessment process are encouraged to reach out to accommodations@benevity.com.
Ready to apply?
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Technical Product Manager
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At Robots & Pencils, we build meaningful, scalable digital products that solve real business problems. We are looking for a Staff Product Manager who combines deep Generative and Agentic AI fluency with hands-on building ability to own AI product outcomes end-to-end. As a Staff PM, you're accountable for initiative-level outcomes, stakeholder satisfaction, and contributing to R&P's AI product practice. You think in systems, work backwards from the customer problem, and stay relentlessly curious about what's next in AI
Enterprise clients want to deploy Agents - moving from a promising demo to a production system that works at scale, meets security and compliance requirements, and delivers measurable business value is hard. This role owns that problem. You'll be part of a GenAI initiative within the AWS ecosystem, building the evals, tools, patterns, and reference architectures that make AI deployment repeatable. The mindset: prove it works, test assumptions early, and document while building.
Key Responsibilities
Product Strategy & AI Vision
- Define and drive the product vision, strategy, and roadmap for GenAI solutions - with agentic AI (agent orchestration, tool use, multi-step workflows) as the primary focus - connecting AI capabilities to enterprise business outcomes
- Translate enterprise problems into structured product requirements; reframe feature requests into outcome-driven priorities with explicit tradeoffs on invest in vs. defer
- Balance near-term deployment milestones with long-term platform scalability and sustainability
- Monitor the competitive GenAI landscape and emerging agentic patterns to inform roadmap and technology decisions
Discovery & Validation
- Research how enterprise users interact with AI agents and where they lose trust; frame the riskiest assumptions as testable hypotheses and de-risk them first
- Design and run experiments - POCs, pilot deployments, scenario-based testing of multi-step workflows, edge cases, and failure recovery - to validate agentic solutions where non-deterministic output makes traditional QA insufficient
- Distill research, experiments, and competitive intelligence into clear insights that pave the path for a successful product
- Agent Design, Prototyping & Production
- Define agent behavior and prototype system prompts and tool schemas; partner with engineering on context management - summarization, working memory, and information flow across multi-step tasks
- Drive multi-model architecture tradeoffs with engineering - define the quality, cost, and latency targets that determine which model serves each step in the agent workflow
- Build AI prototypes to validate hypotheses; define human-in-the-loop boundaries and guardrails - when the agent acts autonomously, when it escalates, and how to handle non-deterministic output
- Establish agent evaluation frameworks - task completion, reasoning quality, tool selection, failure recovery, safety - and partner with engineering on production readiness (observability, drift, responsible AI, prompt versioning)
- Define success metrics at the agent level - task completion rate, cost per task (not per inference), escalation rate, time to resolution, and customer trust alongside business KPIs
- Delivery & Execution
- Own the end-to-end product lifecycle from discovery through phased rollouts; establish the metrics framework (north star, input, guardrail metrics) and report product impact to leadership
- Manage the product backlog, scope, dependencies, and risks; drive agile ceremonies and produce high-quality PRDs, product briefs, and decision logs
- Evaluate technology and platform decisions from a product perspective; create deployment playbooks, reference architectures, and knowledge transfer materials so teams sustain solutions independently
- Use AI to accelerate product work - research, analysis, prototyping, documentation - with judgment on when it needs human oversight; onboard rapidly to new domains and support team members across the initiative
Stakeholder Management
- Build trusted relationships with stakeholders and executives; serve as the go-to product advisor and primary contact for AI product direction and deployment strategy
- Partner with AWS Solution Architects and account teams to align on technical approach, service selection, and go-to-market for GenAI solutions
- Manage expectations on scope, timelines, and tradeoffs; facilitate decisions across competing priorities using data, alternatives, and clear rationale
- Frame AI capabilities and limitations for non-technical stakeholders - manage hype cycles, set realistic expectations; surface unmet needs that deepen relationships and grow the account
Required Skills
- 8-12+ years in product management, forward deployment, or solutions engineering; must have shipped AI products from prototype through production at scale
- Strong product sense - ability to identify what matters to users and the business, make prioritization calls with incomplete information, and shape products that deliver real outcomes
- Deep GenAI fluency - LLMs, RAG, fine-tuning, prompt engineering, context engineering, evals - with hands-on experience building or shipping agentic systems (planning, tool use, HITL, guardrails)
- Proven ability to prototype AI solutions using AI tools (Cursor, Claude, Copilot) to validate hypotheses and de-risk product decisions
- Experience deploying AI solutions in enterprise environments with strong technical fluency - can read code, evaluate architectures, make product tradeoffs on technical constraints, and drive scalable deployment patterns
- Exceptional communicator - clear PRDs, technical specs, and decision logs; has led AI products through full lifecycle and driven alignment with Directors, VPs, and C-level
- Comfortable operating in ambiguous, fast-moving environments where the AI landscape evolves weekly
- PM-level fluency across the AWS AI ecosystem - Bedrock, AgentCore, SageMaker, Strands, Kendra, OpenSearch, Lambda, Step Functions - to make informed product and architecture decisions
Preferred Qualifications
- Software engineering or coding background (Python, JavaScript, TypeScript)
- Agency or consulting delivery experience
- Experience in Financial Services, Healthcare, or Life Sciences industries
- Familiarity with open-source LLM ecosystem (Llama, Mistral) for flexibility and cost optimization
- Prior experience leading time-boxed discovery initiatives or technical spikes with rapid validation cycles
Why Join R&P?
You'll work at the intersection of cutting-edge AI and real enterprise impact - helping clients deploy Generative and Agentic AI solutions that change how their businesses operate. R&P gives you the variety of consulting (new problems, new industries, new tech) with the depth of a product role - you'll build, ship, and measure, not just advise. The team is collaborative, technically sharp, and genuinely invested in doing great work for clients.
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Analytics Consultant
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If residing within commutable distance to Avetta's Calgary Office located at 255 5th Ave SW, Suite 1400, Calgary, AB T2P 3G6, a hybrid schedule would be requested, (3 days in office, 2 days work from home). Remote work may be considered for those outside of commutable distance to an office.
SUMMARY:
Avetta’s SaaS platform connects the world’s leading organizations with qualified suppliers, contractors, and vendors. We bring unmatched visibility to companies through cloud-based technology and human insights to improve supply chair risk and compliance. As a result, we foster sustainable growth for businesses and their supply chains globally. Our SaaS subscription-based software is used by 85k+ active customers in over 100 countries spanning across a wide range of industries.
Avetta’s Analytics Consultant is a client-facing individual contributor responsible for leading the delivery of high-impact, data-driven insights and scalable analytics solutions for Avetta clients and internal stakeholders.
This role operates with a high degree of autonomy, owning complex analytics engagements end-to-end—from discovery and solution design through execution and delivery. The Analytics Consultant partners cross-functionally with Professional Services, Product, Engineering, and Customer teams to influence strategy, shape data solutions, and drive measurable business outcomes.
Working within Avetta’s modern data ecosystem (Snowflake, AWS, Power BI, Sisense), this role not only delivers advanced analytics but also identifies opportunities to standardize and productize insights into scalable, repeatable solutions. The position requires strong technical expertise, strategic thinking, and executive-level communication skills.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Client Leadership & Strategic Engagement
- Lead client-facing analytics engagements, including discovery, scoping, solution design, and delivery.
- Act as a trusted advisor to clients and internal stakeholders, shaping data strategies and influencing decision-making.
- Translate complex business problems into structured analytical approaches and scalable solutions.
- Present insights and recommendations to senior stakeholders with clarity and business context.
- Ensure consistent delivery of high-quality work aligned to client expectations and business value.
Advanced Solution Design & Delivery
- Architect, develop, and maintain complex dashboards, data models, and analytical solutions using BI tools and SQL-based environments.
- Own project scope, timelines, and deliverables with minimal oversight.
- Lead solution design decisions, balancing scalability, performance, and usability.
- Drive adoption of best practices in analytics engineering, data modeling, and visualization.
- Identify and lead opportunities to productize recurring analytics solutions.
Data Quality, Governance & Innovation
- Proactively identify data quality, integrity, and structural issues; recommend and implement improvements.
- Partner with Engineering and Data teams to enhance data pipelines and infrastructure.
- Champion data governance, documentation, and standardization practices.
- Contribute to the evolution of Avetta’s analytics ecosystem through innovation and automation.
Data Storytelling & Business Impact
- Translate complex datasets into compelling narratives that drive actionable business decisions.
- Provide thought leadership in analytics, contributing to internal and external visibility of capabilities.
- Mentor junior team members and elevate overall team analytics maturity.
- Support organizational data literacy and promote a data-driven culture.
Operational Excellence & Continuous Improvement
- Translate complex datasets into compelling narratives that drive actionable business decisions.
- Provide thought leadership in analytics, contributing to internal and external visibility of capabilities.
- Mentor junior team members and elevate overall team analytics maturity.
- Support organizational data literacy and promote a data-driven culture.
PREFERRED QUALIFICATIONS:
- Advanced experience with BI and analytics tools (e.g., Power BI, Sisense, Business Objects).
- Strong proficiency in SQL and relational databases; experience with data modeling and ETL/ELT frameworks.
- Experience working within cloud data environments (e.g., Snowflake, AWS).
- Familiarity with CRM and business tools (e.g., Salesforce, Excel, PowerPoint).
- Strong understanding of statistical analysis, data interpretation, and performance optimization.
- Proven ability to lead complex projects and manage multiple priorities.
- Excellent problem-solving skills with the ability to navigate ambiguity and drive clarity.
- Strong communication and stakeholder management skills, including executive-level presentations.
IDEAL EDUCATION, TRAINING AND EXPERIENCE:
- Bachelor’s degree or higher in Math, Statistics, Business, Engineering, or related field.
- 5–8 years of experience in analytics, business intelligence, or data-related roles.
- Prior experience in a client-facing or consulting capacity is strongly preferred.
#LI-HYBRID
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Analytics Engineer
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Spaulding Ridge is an advisory and IT implementation firm. We help global organizations get financial clarity into the complex, daily sales, and operational decisions that impact profitable revenue generations, efficient operational performance, and reliable financial management.
At Spaulding Ridge, we believe all business is personal. Core to our values is our relationships with our clients, our business partners, our team, and the global community. Our employees dedicate their time to helping our clients transform their business, from strategy through implementation and business transformation.
Analytics Engineer
We are seeking an experienced Analytics Engineer to join our Data Solutions team in North America. This role will combine technical expertise with strategic vision to drive the adoption and optimization of Sigma across our client base and internal teams.
Ideal candidates will be able to:
- Lead the development and implementation of visualizations that communicate complex data analyses to non-technical audiences showcasing best practices and innovative approaches using tools such as
- Establish and manage the Business Intelligence Center of Excellence, creating standards, guidelines, and training materials
- Collaborate with cross-functional teams to design and implement data solutions that align with client business objectives
- Manage the analytics engineering and visualization lifecycle, including research, proof of concepts, architecture, design, development, testing, and maintenance
- Generate visualizations that communicate complex data analyses to non-technical audiences
- Partner with client stakeholders to foster the adoption of best data management practices
- Mentor and develop junior team members
- Support sales cycles by leading scoping discussions and building proof of concept solutions
- Stay current with Business Intelligence tools and visualizations updates and industry trends, sharing knowledge across the organization
Qualifications:
- 5+ years of experience in data analytics, business intelligence, or related field
- 2+ years of experience in Sigma Computing with advanced proficiency in other tools such as PowerBI, Looker, Omni etc
- Strong SQL skills and experience with cloud data platforms (e.g., Snowflake, Azure, AWS)
- Experience with modern data stack tools such as dbt, Fivetran, Matillion, or similar
- Familiarity with Python and other programming languages used in data analysis
- Understanding of data architecture, data warehousing, and ETL/ELT processes
- Excellent communication and presentation skills, with the ability to explain complex concepts to non-technical audiences
- Experience in consulting or client-facing roles
- Track record of successful project delivery using Agile methodologies
Personal Qualities:
- Passionate about data and its potential to drive business value
- Strong leadership and mentoring abilities
- Proactive problem-solver with a results-oriented mindset
- Adaptable and eager to learn new technologies and methodologies
- Excellent interpersonal skills with a people-first mentality
Join us in revolutionizing how businesses leverage Sigma and analytics to drive success!
Spaulding Ridge’s Commitment to an Inclusive Workplace
When we engage the expertise, insights, and creativity of people from all walks of life, we become a better organization, we deliver superior services to clients, and we transform our communities and world for the better.
At Spaulding Ridge, we believe our team should reflect the rich diversity of society and we take seriously the responsibility to cultivate a workplace where every bandmate feels accepted, respected, and valued for who they are. We do this by creating a culture of trust and belonging, through practices and policies that support inclusion, and through our employee led Employee Resource Groups (ERGs): CRE (Cultural Race and Ethnicity), Women Elevate, PROUD and Mental Wellness Alliance.
The company is committed to offering Equal Employment Opportunity and to providing reasonable accommodation to applicants with physical and/or mental disabilities. If you are interested in applying for employment with Spaulding Ridge and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to our VP of Human Resources, Cara Halladay (challaday@spauldingridge.com). Requests for reasonable accommodation will be considered on a case-by-case basis.
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, gender, sexual orientation, gender identity, protected veteran status or disability.
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Staff Software Engineer, User Profile
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StackAdapt is the leading technology company that empowers marketers to reach, engage, and convert audiences with precision. With 465 billion automated optimizations per second, the AI-powered StackAdapt Marketing Platform seamlessly connects brand and performance marketing to drive measurable results across the entire customer journey. The most forward-thinking marketers choose StackAdapt to orchestrate high-impact campaigns across programmatic advertising and marketing channels.
About the Team:
Our systems are built in Golang and handle millions of requests per second with an SLA of 100ms. We leverage AWS, Kubernetes, Kafka, ScyllaDB, and other modern tools and databases. It’s important to note that we are a software services team, not a data engineering team.
Watch our talk at Amazon Tech Talks: https://www.youtube.com/watch?v=lRqu-a4gPuU
StackAdapt is a Remote First company, we are open to candidates located anywhere in Canada or the United States for this position.
What you'll be doing:
- Architect scalable, low-latency backend systems and data pipelines while writing code as necessary to support the team
- Provide technical leadership in the design of scalable solutions and the establishment of best practices
- Contribute positively to the team's productivity and growth
- Advocate for software development best practices and conduct thorough code reviews
- Proactively identify and address technical challenges
What you'll bring to the table:
- Proven track record of building scalable, distributed, data-intensive systems
- Experience working with large data in low-latency environments
- At least 7 years of experience in software development for distributed systems, architecting scalable microservices, and data pipelines in a successful high-growth technology company
- A strong understanding of computer science fundamentals, data structures, and algorithms
- Up-to-date knowledge and experience in the latest technologies, tools, and frameworks
- Adtech or Martech experience is a plus
- Experience with Go and high-performance databases is a plus
StackAdapter's Enjoy:
- Highly competitive salary
- Retirement/ 401K/ Pension Savings globally
- Competitive Paid time off packages including birthday's off!
- Access to a comprehensive mental health care program
- Health benefits from day one of employment
- Work from home reimbursements
- Optional global WeWork membership for those who want a change from their home office and hubs in London and Toronto
- Robust training and onboarding program
- Coverage and support of personal development initiatives (conferences, courses, books etc)
- Access to StackAdapt programmatic courses and certifications to support continuous learning
- An awesome parental leave program
- A friendly, welcoming, and supportive culture
- Our social and team events!
Please note: Benefits and perks may vary depending on your country of employment and the nature of your engagement. In locations where StackAdapt does not have a legal entity, employment and benefits are administered in accordance with local regulations and partner policies.
2026 Best Workplaces™ for Young Talent and in Canada by Great Place to Work®
#1 DSP on G2 and leader in a number of categories including Cross-Channel Advertising
Ready to apply?
Apply to StackAdapt
Senior Software Engineer, Stats & Analytics - Data Platform
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StackAdapt is the leading technology company that empowers marketers to reach, engage, and convert audiences with precision. With 465 billion automated optimizations per second, the AI-powered StackAdapt Marketing Platform seamlessly connects brand and performance marketing to drive measurable results across the entire customer journey. The most forward-thinking marketers choose StackAdapt to orchestrate high-impact campaigns across programmatic advertising and marketing channels.
StackAdapt is a Remote First company, and we are open to candidates located anywhere in the United States or Canada.
What You'll Be Doing:
- Design and build scalable data pipelines, batch jobs, and streaming processes that power analytics and machine learning.
- Implement and optimize data storage systems (warehouses, lakes, analytical databases) with a focus on reliability, lineage, and governance.
- Develop tools and frameworks to support data orchestration, ETL workflows, and big data processing.
- Collaborate with engineers, data scientists, and product managers to align platform capabilities with business needs.
- Ensure data systems meet requirements for quality, scalability, and cost efficiency in cloud environments.
- Contribute to technical discussions, code reviews, and system design sessions.
- Take ownership of features and projects, driving them from concept to production.
What You'll Bring to the Table
- Strong background in software engineering, data engineering and distributed systems, ideally at scale (terabytes+).
- Hands-on experience with modern data warehouses, lakes, and compute/storage technologies (e.g., Snowflake, Pinot, TiDB, Spark, Airflow, Kafka, Trino/Presto).
- Experience designing and building robust ETL pipelines and real-time streaming processes.
- Solid understanding of data governance, lineage, and cost optimization in cloud environments.
- Ability to write clean, maintainable, and performant code in production systems.
- Strong problem-solving skills and ability to collaborate across teams.
StackAdapter's Enjoy:
- Highly competitive salary
- Retirement/ 401K/ Pension Savings globally
- Competitive Paid time off packages including birthday's off!
- Access to a comprehensive mental health care program
- Health benefits from day one of employment
- Work from home reimbursements
- Optional global WeWork membership for those who want a change from their home office and hubs in London and Toronto
- Robust training and onboarding program
- Coverage and support of personal development initiatives (conferences, courses, books etc)
- Access to StackAdapt programmatic courses and certifications to support continuous learning
- An awesome parental leave program
- A friendly, welcoming, and supportive culture
- Our social and team events!
Please note: Benefits and perks may vary depending on your country of employment and the nature of your engagement. In locations where StackAdapt does not have a legal entity, employment and benefits are administered in accordance with local regulations and partner policies.
2026 Best Workplaces™ for Young Talent and in Canada by Great Place to Work®
#1 DSP on G2 and leader in a number of categories including Cross-Channel Advertising
Ready to apply?
Apply to StackAdapt
Engineering Manager I/II - User Profile
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StackAdapt is the leading technology company that empowers marketers to reach, engage, and convert audiences with precision. With 465 billion automated optimizations per second, the AI-powered StackAdapt Marketing Platform seamlessly connects brand and performance marketing to drive measurable results across the entire customer journey. The most forward-thinking marketers choose StackAdapt to orchestrate high-impact campaigns across programmatic advertising and marketing channels.
About the Team:
What You'll Be Doing:
- Lead a backend engineering team focused on user and audience data
- Drive complex, cross-team initiatives across multiple domains
- Design and own scalable, low-latency backend systems and data pipelines
- Mentor engineers and support team growth, performance, and productivity
- Promote engineering best practices through strong technical leadership and code reviews
- Identify and solve complex technical challenges
- Establish and evolve development processes using modern methodologies (Scrum, Kanban)
- Own the technical roadmap and software delivery for your team
- Interview and hire high-performing engineering talent
- Balance priorities to ensure alignment with company goals
- Collaborate with non-technical stakeholders (Product, Project Management)
- Support systems operating under global compliance frameworks
What You'll Bring to the Table
- 2+ years of people management or mentorship experience
- 5+ years of backend development experience in distributed systems, microservices, and data pipelines
- Experience in a high-growth technology environment (preferred)
- Proficiency in at least one backend language (Golang preferred; Java, Kotlin, C++, or similar)
- Proven ability to deliver results while leading and scaling teams
- Experience as a hands-on leader managing 3–10 direct reports
- Working knowledge of modern development methodologies (Scrum, Kanban)
Bonus:
- Adtech experience, particularly with Demand Side Platforms (DSPs)
- Experience with compliance frameworks such as GDPR or CCPA
StackAdapter's Enjoy:
- Highly competitive salary
- Retirement/ 401K/ Pension Savings globally
- Competitive Paid time off packages including birthday's off!
- Access to a comprehensive mental health care program
- Health benefits from day one of employment
- Work from home reimbursements
- Optional global WeWork membership for those who want a change from their home office and hubs in London and Toronto
- Robust training and onboarding program
- Coverage and support of personal development initiatives (conferences, courses, books etc)
- Access to StackAdapt programmatic courses and certifications to support continuous learning
- An awesome parental leave program
- A friendly, welcoming, and supportive culture
- Our social and team events!
Please note: Benefits and perks may vary depending on your country of employment and the nature of your engagement. In locations where StackAdapt does not have a legal entity, employment and benefits are administered in accordance with local regulations and partner policies.
2026 Best Workplaces™ for Young Talent and in Canada by Great Place to Work®
#1 DSP on G2 and leader in a number of categories including Cross-Channel Advertising
Ready to apply?
Apply to StackAdapt
Finance & Accounting Recruiter (Staffing Agency)
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Welcome to Vaco – an uncommon company with an empowered culture. At Vaco, we welcome talented innovators seeking a collaborative environment where creative freedom rings.
Since 2002, we have expanded to more than 40 locations, and we have no plans of slowing down anytime soon. We are seeking big thinkers to lead us into the future and explore the career of a lifetime.
- Ranked the #1 Best Staffing Firm to Work for in North America by Staffing Industry Analysts (Category: 500+ Employees)
- An Inc. 5000 fastest growing private company in America every year since 2007!
Description:
The Senior Associate is responsible for identifying, screening, and managing candidates and consultants for contract and direct-hire positions. This position works with the sales team to fulfill open job orders while managing candidates and consultants throughout the hiring process. This position will collaborate with business stakeholders, business leaders and subject matter experts to plan and deliver projects effectively and timely.
Essential Job Functions:
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required.
Duties and Responsibilities:
- Proactively identify, assess, and recruit qualified talent to fulfill job orders.
- Update, review, and actively utilize a candidate skills matrix in recruitment activities.
- Perform weekly interviews in line with performance objectives.
- Generate leads via professional relationships, candidate interviews, and other interactions that support business development/sales efforts.
- Utilize Bullhorn to log all activity, notes, and information vital to managing and growing a book of business as well as planning daily activities.
- Collaborate with teammates to cross-sell and/or fulfill open positions across other lines of business and/or national practices as appropriate.
The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Desired Competencies:
- Customer/Candidate Focus - Builds strong customer relationships and delivers customer-centric solutions.
- Results Oriented - Consistently achieves results, even under tough circumstances.
- Communicates Effectively - Develops and delivers written and verbal communication that conveys clear understanding of different audiences and their levels of comprehension. Active listener to ensure clear understanding.
- Planning Forethought and Alignment - Plans and prioritizes work to meet commitments aligned with organizational goals.
- Interpersonal Intelligence - Understands self and others’ emotions and is able to manage self and others’ emotions to create a comfortable environment removing internal and external barriers to build rapport with others, including those with diverse opinions and beliefs, by acting with respect, dignity, and integrity.
- Decision Quality - Makes good and timely decisions that keep the organization moving forward.
- Collaborative - Partners and connects with others to achieve shared goals or objectives, seeking input and inspiring others to value the same, building trust with each collaborative interaction.
Education and Experience:
- Bachelor’s degree required.
- Previous experience in Finance and Accounting staffing/recruiting highly preferred.
Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. An applicant may also be eligible to participate in certain incentive compensation programs based on achieving certain performance targets set forth each year and subject to the incentive compensation plan’s terms and conditions. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company’s 401(k) retirement plan.
Vaco, LLC (“we,” “our,” or “Vaco”) respects your privacy and is committed to providing a transparent notice of our Notice at Collection and Privacy Policy for California Residents. This Notice and Privacy Policy for California Residents applies solely to those who reside in the State of California (“consumers” or “you”). For additional details, click here.
California residents may also access Vaco’s HR Notice at Collection for California Applicants and Employees.
Vaco is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.
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Apply to Vaco LLCData Solutions Architect
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Spaulding Ridge is an advisory and IT implementation firm. We help global organizations get financial clarity into the complex, daily sales, and operational decisions that impact profitable revenue generations, efficient operational performance, and reliable financial management.
At Spaulding Ridge, we believe all business is personal. Core to our values is our relationships with our clients, our business partners, our team, and the global community. Our employees dedicate their time to helping our clients transform their business, from strategy through implementation and business transformation.
Data Solutions Architect
We are looking for a Data Solutions Architect to join our Data Solutions team!
As a Data Solutions Architect, you’ll be responsible for pre-sales, estimation, scoping, designing, implementing, and testing proposed modern analytic solutions. Working closely with our client partners, you’ll develop relationships with key technical resources while delivering tangible business outcomes.
Ideal candidates will be able to:
- Manage the Data engineering lifecycle including research, proof of concepts, architecture, design, development, test, deployment, and maintenance
- Ability to collaborate with team members to design and implement technology that aligns with client business objectives
- Ability to build proof of concepts for a modern analytics stack supporting a variety of Cloud-based Business Systems for potential clients
- Experience working with ETL/ELT technologies such as Azure Data Factory, Fivetran, Snowflake OpenFlow, Apache NiFi and other similar ETL/ELT tools
- Experience working with analytic technologies such as Power BI, Tableau, Sigma, Omni, Looker and other similar analytic tools
- Experience working with cloud enabled data repositories such as Snowflake, Amazon Web Services, Microsoft Azure, and/or Google Cloud Platform.
- Team management experience and ability to manage, mentor and develop talent of assigned junior resources
- Ability to create actionable recommendations based on identified platform, structural and/or logic problems
- Ability to communicate and demonstrate a clear understanding of client business needs, goals, and objectives
- Ability to collaborate with other practices on Solution Proposals, Pre-Sales Activities, Estimation, Scoping and Solutions
Qualifications:
- 5+ years’ experience developing industry -leading business intelligence and analytic solutions
- 5+ years of experience writing Business requirements, Use cases and/or user stories, preferably for data warehouse or data mart initiatives
- 5+ years of SQL development including advanced analytic functions
- 3+ years of consulting experience working on project-based delivery using Software Development Life Cycle (SDLC)
- 4+ years of experience with relational databases (Postgres, SQL Server, Oracle, Snowflake, and Azure Synapse Analytics, etc.)
- 3+ years of experience creating functional test cases and supporting user acceptance testing
- 3+ years of experience in Agile/Kanban/DevOps Delivery
- Outstanding analytical, communication, and interpersonal skills
- Ability to manage projects and teams against planned work
- Responsible for managing the day-to-day client relationship on projects
- Ability to support sales cycles by leading orals sessions along with building POC solutions for clients
- Ability to travel
Preferred Skills:
- SnowPro certification
- 5+ years experience developing in Snowflake, AWS, Azure, GCP or similar cloud data platform
- 3+ years of experience with modern tech stack tools such as Jenkins, Kafka, Messaging, Kubernetes
- Solid understanding of data architecture, data modeling, statistics, data science and data infrastructure ecosystems
Spaulding Ridge’s Commitment to an Inclusive Workplace
When we engage the expertise, insights, and creativity of people from all walks of life, we become a better organization, we deliver superior services to clients, and we transform our communities and world for the better.
At Spaulding Ridge, we believe our team should reflect the rich diversity of society and we take seriously the responsibility to cultivate a workplace where every bandmate feels accepted, respected, and valued for who they are. We do this by creating a culture of trust and belonging, through practices and policies that support inclusion, and through our employee led Employee Resource Groups (ERGs): CRE (Cultural Race and Ethnicity), Women Elevate, PROUD and Mental Wellness Alliance.
The company is committed to offering Equal Employment Opportunity and to providing reasonable accommodation to applicants with physical and/or mental disabilities. If you are interested in applying for employment with Spaulding Ridge and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to our VP of Human Resources, Cara Halladay (challaday@spauldingridge.com). Requests for reasonable accommodation will be considered on a case-by-case basis.
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, gender, sexual orientation, gender identity, protected veteran status or disability.
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Apply to Spaulding RidgeManager/Director, Business Development (IT Agency Staffing & Recruitment)
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Welcome to Vaco – an uncommon company with an empowered culture. At Vaco, we welcome talented innovators seeking a collaborative environment where creative freedom rings.
Since 2002, we have expanded to more than 40 locations, and we have no plans of slowing down anytime soon. We are seeking big thinkers to lead us into the future and explore the career of a lifetime.
- Ranked the #1 Best Staffing Firm to Work for in North America by Staffing Industry Analysts (Category: 500+ Employees)
- An Inc. 5000 fastest growing private company in America every year since 2007!
Description:
The Business Development Manager is responsible for generating sales, increasing revenue and profitability. This position establishes and develops client relationships as well as works with one or more recruiters to fulfill open job orders. The position will collaborate with business stakeholders, business leaders and subject matter experts to plan and deliver projects effectively and timely.
Essential Job Functions:
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required.
Duties and Responsibilities:
- Establish and maintain target list developing client relationships.
- Conduct prospecting activities including phone calls, “ad calls,” skills marketing, email, social media, in-person meetings, and other methods.
- Generate new job orders weekly in line with performance objectives.
- Manage new and open job orders from intake to fulfillment.
- Utilize Bullhorn to log all activity, notes, and information vital to managing and growing a book of business as well as planning daily activities.
- Collaborate with teammates to cross-sell and/or fulfill open positions across other lines of business and/or national practices as appropriate.
The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Desired Competencies:
- Customer/Candidate Focus - Builds strong customer relationships and delivers customer-centric solutions.
- Results Oriented - Consistently achieves results, even under tough circumstances.
- Communicates Effectively - Develops and delivers written and verbal communication that conveys clear understanding of different audiences and their levels of comprehension. Active listener to ensure clear understanding.
- Planning Forethought and Alignment - Plans and prioritizes work to meet commitments aligned with organizational goals.
- Interpersonal Intelligence - Understands self and others’ emotions and is able to manage self and others’ emotions to create a comfortable environment removing internal and external barriers to build rapport with others, including those with diverse opinions and beliefs, by acting with respect, dignity, and integrity.
- Decision Quality - Makes good and timely decisions that keep the organization moving forward.
- Collaborative - Partners and connects with others to achieve shared goals or objectives, seeking input and inspiring others to value the same, building trust with each collaborative interaction.
Education and Experience:
- Bachelor’s Degree and/or 2-5+ years experience in technology sales or staffing experience required.
- Active member of the IT community, networking groups a plus.
Location: 4x in office (736 6 Ave SW STE 875, Calgary, AB T2P 3T7)
Compensation: Base salary + uncapped commissions
Travel Requirements:
Less than 5% (almost no travel)
Physical Demands: The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this position:
Frequent: Sitting, walking, eye/hand/foot coordination and repetitive motion.
Occasional: Standing and bending.
Infrequent: Lifting up to 10 pounds.
Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. An applicant may also be eligible to participate in certain incentive compensation programs based on achieving certain performance targets set forth each year and subject to the incentive compensation plan’s terms and conditions. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company’s 401(k) retirement plan.
Vaco, LLC (“we,” “our,” or “Vaco”) respects your privacy and is committed to providing a transparent notice of our Notice at Collection and Privacy Policy for California Residents. This Notice and Privacy Policy for California Residents applies solely to those who reside in the State of California (“consumers” or “you”). For additional details, click here.
California residents may also access Vaco’s HR Notice at Collection for California Applicants and Employees.
Vaco is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.
Ready to apply?
Apply to Vaco LLC