Our Partner

Our partner is a fast-growing software company that builds networks like clouds. It offers communications service providers and cloud providers a radical new way to build networks, detaching network growth from network cost and increasing network profitability.

Our partner’s Network Cloud solution uniquely supports the complete virtualization of network and compute resources, enabling communication service providers and cloud providers to meet increasing service demands much more efficiently than with today’s monolithic routers.

Their software runs over standard white-box hardware and can easily scale network capacity by adding additional white boxes into physical network clusters. This unique disaggregated network model enables the physical infrastructure to operate as a shared resource that supports multiple networks and services. This unique network design also allows faster service innovation at the network edge, supporting multiple service payloads, including latency-sensitive ones, over a single physical network edge.

Role Overview

We are seeking a DevTest Engineer with a strong QA mindset and a passion for networking, who is not afraid to use AI‑driven tools to elevate and modernize testing practices. The ideal candidate thrives in a dynamic environment, takes ownership of quality, and actively applies modern technologies to enhance automation, efficiency, and overall testing impact.
We are looking for the best of the best talent that is capable of dreaming out of the box and can execute on the dream and turn it into real value for our customers.

Responsibilities

• Own QA testing activities as part of a Scrum team in an Agile environment.
• Design, write, and execute test plans; lead TP reviews; report and verify issues.
• Contribute to PI planning and define QA scope and activities within the team.
• Participate in daily meetings, proactively raising risks and blockers.
• Collaborate closely with Dev, DevTest, Product, and Architecture to deliver high-quality features.
• Develop and maintain automated tests in a Python environment.
• Triage and analyze failures from automation regression runs.
• Actively use AI-based tools to improve testing efficiency, coverage, and debugging.
• Contribute to improving test frameworks, methodologies, and QA processes

Requirements

Must have:

• Bachelor’s degree in computer science, engineering, or related field (or equivalent experience).
• At least 2 years of experience in QA Networking, or 5 years of experience in Networking Routing.
• Deep understanding in routing protocols: ISIS/OSPF, BGP.
• Network Knowledge: L2, L3, MPLS/LDP.
• Experience in test automation using Python (preferred), Java, or JavaScript, including working with frameworks such as pytest.
• Scripting capabilities (e.g., Bash/Python).
• Strong troubleshooting and root cause analysis skills.
• Experience with CI/CD tools (e.g., Jenkins, GitHub Actions, GitLab CI).
• Hands-on experience with AI coding assistants (e.g., Cursor, GitHub Copilot) or similar tools.
• Familiarity with LLMs and prompt engineering.
• Strong English communication skills (verbal and written).
• Willing to adapt and learn new things.

Nice to have:

• Minimum 2 years of experience in QA position.
• Experience with writing test plans and performing manual/automated tests.
• Familiarity with traffic generators (Ixia, Spirent).
• Segment-Routing, RSVP, L2VPN, L3VPN, Multicast– strong advantage.
• Experience with Ixia/Spirent tool.
• Linux knowledge: deep knowledge/experience with Linux.
• Experience with Docker or containerized environments.
• Experience working with Jira in Agile mode.
• Autodidact.
• Multitasking.

Reasons to Work with Us

• Competitive financial conditions.
• Opportunity to work on internationally recognized projects.
• Flexible schedule and a hybrid work model, prioritizing remote work as much as possible to support work-life balance.
• An exciting career path within a friendly, dynamic, and growing organization.
• Professional development opportunities in a multicultural environment.
• Private medical coverage with Medlife or Regina Maria.
• Meal vouchers.
• Gift vouchers for special occasions such as birthdays, weddings, or childbirth.
• Wellbeing programs, including sick days, 7Card subscriptions, and relaxation facilities in the office.
• Team-building events and other social experiences.
• Budget allocated for certifications relevant to your project.
• Workshops, internal training sessions, and knowledge-sharing opportunities.
• Convenient city-center office location.
• Shared parking spaces.

As a global digital transformation company, Orion values creating a productive, diverse work environment. We are committed to maintaining a positive work environment where our people value traits that make each one of us different from one another. We all bring a diverse set of perspectives, work and life experiences, and our differences make us more valuable both internally and for our clients.

ZAM Network is a multi-faceted company based in the United States. We specialize in building engaged gaming communities through its three core pillars of marketing, creative services and user research. ZAM operates one of the largest gaming networks in the world including the #1 community for World of Warcraft, Wowhead. 

Wowhead was created with one sole intent: providing World of Warcraft players with tools and information to make their gameplay more enjoyable. All staff members are passionate fans of World of Warcraft, which helps us keep abreast of the most important features other players are interested in! We pride ourselves on our comprehensive database with helpful user comments, popular tools like the Dressing Room and Flying Tracker, lightning-fast datamining to uncover the latest test realm updates, and detailed guides written by professional players on all popular WoW topics including classes, collections, secrets, and raids. We’ve branched out to cover the Diablo franchise and are planning our next stage of growth.

We are currently seeking a Reverse Engineer with extensive data mining experience to join our team as an independent contractor. This is not an entry level role and you will be working to extract both static and runtime game data for World of Warcraft to help Wowhead to expand our current tools to aid our community of gamers. This position is a full-time remote as you will collaborate with the entire Wowhead team as we work together to deliver world-class products to our fans.

Key Responsibilities

• Manage development of the Wowhead Studio application, to facilitate datamined assets of creatures, characters, and other in-game objects
• Extract game data and game assets required to build tools to support our products and services.
• Maintain Wowhead’s model tools using the site’s WebGL model viewers. TypeScript-based standard viewer used in most of Wowhead website.
• Use C++ web assembly-based viewer that is faster with accurate lighting, for various World of Warcraft Player Housing pages.
• Use JavaScript-based Three.js model viewer.
• Maintain comprehensive technical documentation on game data (contents, formats, change history), data mining tools and processes employed, and anything else related to the role.
• Communicate consistently, clearly, and efficiently all assigned task progress, blockers, or any other role-related issues in a prompt and professional manner on a regular basis.

Experience and Technical Requirements

• Previous hands-on experience doing data mining work on World of Warcraft and/or Diablo IV. This is not a “learn as you go” type of role; we operate in a fast paced, highly competitive, and challenging environment.
• Comprehensive understanding using various programming languages (such as C++, Python, C#, TypeScript and JS) in order to choose the best tool for the job.
• Understanding of various debugging, reverse engineering, and custom made tools to accomplish assigned tasks.
• Ability to read and comprehend x86/x64 assembly language, such as via IDA as this role is not solely a “file format” data mining role.
• Strong communication skills in English, both written and verbal, with the ability to convey information clearly and effectively.
• A collaborative mindset; ability to collaborate remotely and coordinate with stakeholders across different time zones.
• Professionalism, reliability, and a commitment to delivering high quality work utilizing your analytical and problem-solving skills.
• Being experienced in Blizzard games will make it easier to understand project requirements and the consumer side.

About the team:

Our mission is to  build a modern ecosystem used for all IONOS customer support needs. The tools developed by us are used in over 20 locations, by more than 2.000 users, supporting 8 million customer contracts in 10 markets.

The development team has full responsibility for the development lifecycle. This means we plan, develop, test and deploy our software without any other internal or external dependencies.

Our portfolio revolves around an internally built CRM which is now being enhanced with AI capabilities. 

About the product you will be building:

We are building a next-generation AI platform designed to redefine how our company interacts with customers. This isn't just a chatbot; it's a high-performance, multimodal AI ecosystem powered by state-of-the-art Speech-to-Speech (S2S) models, advanced Large Language Models (LLMs), and intelligent orchestration frameworks. Our platform will understand, reason, and respond across text and voice — while seamlessly executing real-time actions to resolve customer needs.

We are aiming for a hybrid architecture of Open Source LLMs, industry-leading proprietary models, and Model Context Protocol (MCP) to enable contextual reasoning, tool invocation, and seamless orchestration across systems. The goal is not just to talk to the customer, but to act on their needs.

What makes this project unique:

The Voice Frontier: We are building low-latency, emotive speech-to-speech pipelines for a truly natural voice channel experience.

Deep System Integration: Our platform connects directly to the company's core systems via MCPs, allowing the AI to access real-time customer context and execute complex workflows.

Self-Evolving Logic: We are developing  an automated QA and evaluation module that continuously analyzes interactions across channels.By programmatically measuring quality, accuracy, latency, and resolution outcomes, we can close the feedback loop, and adapt system behavior in hours, not weeks.

Hybrid Innovation: You’ll work at the intersection of "build vs. buy," integrating the best of the open-source community with custom-built internal infrastructure.

What's in it for you:

You won't just be shipping code; you’ll be part of making this concept evolve and shift.
You’ll join a friendly, experienced team where your voice matters and your contribution shapes real-world outcomes. You’ll work in a modern environment with technologies and practices that help us ship reliable software efficiently.

Role description:

As an AI Engineer on this team, you will build the core intelligence systems behind our multimodal AI platform.You will be responsible for moving beyond simple chat interfaces to build high-performance, real-time systems that handle complex reasoning, deep context retrieval, LLM orchestration, retrieval-augmented generation (RAG) and seamless voice interactions.

Main responsibilities:

• Design Agentic Workflows: Design and implement LLM-based systems that go behind response generation - enabling structured tool usage, workflow orchestration, and secure interaction with internal services via MCP (Model Context Protocol).
• Build and Optimize RAG & CAG: Develop high-performance Retrieval-Augmented Generation and Context-Augmented Generation pipelines to ensure accurate, relevant, and low-latency responses. Continuously improve context management, ranking strategies, and grounding mechanisms to support complex, multi-step interactions.
• Voice Channel Mastery: Develop and optimize real-time Speech-to-Speech (S2S) pipelines, focusing on streaming architectures, latency reduction  (including Time to First Word - TTFW) and maintaining a natural conversational flow.
• Evaluation, Quality & Alignment: Build and maintain an automated QA module, including LLM-as-a-judge patterns, to measure accuracy, safety, latency, and resolution quality at scale. Translate evaluation insights into systematic models and prompt improvements..
• Model Strategy & Hybrid Integration: Integrate and operate both commercial foundation  models (e.g., OpenAI, Anthropic, Google) and open-source alternatives (e.g., Qwen, Kimi, DeepSeek, Moonshot, GLM), selecting and optimizing models based on performance, latency, cost, and use-case requirements.

We are looking for some of:

• Strong Python and/or Java Engineering Skills: Advanced-level Python development experience, including  asynchronous programming (e.g., FastAPI, asyncio) and building high-performance, production-grade services. Experience with streaming architectures is a strong advantage.
• LLM Application & Multi-Agent Orchestration Experience: Hands-on experience building LLM-powered systems, including multi-step workflows, stateful agents, and tool invocation. Familiarity with orchestration frameworks such as LangChain, LlamaIndex, or LangGraph, particularly in building stateful, multi-turn agents.
• Advanced Retrieval & Context Management: Deep understanding of vector databases (e.g., Weaviate, Qdrant, pgvector, Elasticsearch), semantic search, embedding strategies, and re-ranking techniques. Experience designing and optimizing RAG pipelines.
• Real-Time & Low-Latency Systems: Experience in designing systems that operate under latency constraints, including streaming APIs, event-driven architectures, and performance optimization. Understanding of trade-offs between quality, cost, and response time.
• Evaluation-Driven Development: Experience in implementing evaluation frameworks for LLM-based systems, including automated QA pipelines and LLM-as-a-judge patterns.
• Familiar with API Design: knowledge of RESTful API design, OAuth2

What we offer:

• Access to local/international trainings, development and growth opportunities, including access to e-learning platforms, covering both technical and soft skills areas;
• Modern technologies, product responsibility;
• Flexible work schedule;
• Hybrid work option;
• Medical services package from one of two private providers;
• 25 vacation days per year;
• Substitute days off for public holidays that occur on the weekend;
• Meal tickets;
• Internal referral program;
• Team events, networking events organized to promote a passionate, creative and diverse culture;
• Summerfest and Winterfest parties;
• Of course, coffee, soft drinks and fresh fruits are on us in the office.