Customer Support Jobs in Brno.
All active Customer Support roles based in Brno.
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Backend Engineer / Parsers Team
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About Emplifi
Emplifi is a leading AI-powered social media marketing and customer experience platform, empowering brands to deliver meaningful, connected experiences across digital channels. Recognized as a Leader by renowned analysts and celebrated as a customer favorite, Emplifi provides innovative, data-driven insights and AI-powered tools to help brands optimize social media performance, elevate their influencer marketing strategies, and deliver impactful customer engagement across marketing, commerce, and care.
About the Team
To equip our clients with the insights they need to grow, we rely on a stable, reliable, and observable flow of data from third-party APIs. The Parsers Team is responsible for safeguarding this pipeline: monitoring API changes, integrating new data sources, and delivering high-quality data to downstream systems for further processing. Operating at a scale of hundreds of thousands of I/O operations per second, this is no small challenge. To support and evolve this platform, we’re looking for a Backend Engineer to join our team. By joining Parsers, you’ll become part of a collaborative and friendly group focused on building systems that are reliable, scalable, observable, and maintainable. We value cooperation, inventiveness, diligence, and a healthy sense of humor.
What You’ll Do Here
- Maintain and extend our platform with new features
- Contribute to a codebase of clean, well-tested code
- Review code to uphold our quality standards
- Monitor system performance and logs, address issues, and build tools for observability
- Actively contribute to our Scrum process
- Continuously grow your skills to advance your career and move the platform forward
- Collaborate with a team of supportive professionals
- Have fun, explore, and experiment
What You’ll Bring To Us
- 1+ years of experience working with Node.js
- An open mind and a strong willingness to learn
- A solid understanding of clean code practices and testing principles
- Familiarity with database systems
- Experience using Git and modern development workflows
- Bonus: Experience with distributed systems or high-throughput environments
Our Tech Stack
- Languages & Frameworks: Node.js, TypeScript
- Infrastructure: AWS
- Databases: SQL & NoSQL (Elastic, MongoDB, Redis)
- Messaging/Streaming: RabbitMQ, Kinesis
- Tools: GitLab
Why Join Us?
- Work with friendly, experienced engineers who help each other succeed
- Gain deep expertise in building high-throughput data pipelines
- Be part of a company with a global impact and strong technical challenges
- Take ownership of your growth and career path
What We Offer
- International and fast-paced environment
- Chance to work with the world’s biggest brands at the CX tech leader
- Agile and open-minded culture, with high levels of trust and flexibility
- Opportunity for professional growth and development
- Possibility to learn new and cutting-edge technologies, in an environment that encourages new ideas
- Flexible working environment
- Unlimited Paid Time Off
- Sick Days & Community Service Days
- Multisport card
- Maternity and Parental Benefit
- Internal tech talks, Udemy courses and workshops
- Meetups & conferences
- Possibility to work from offices in Prague (Karlin), Brno (Impact Hub), Pilsen (Roudná)
- There’s more as well! Speak with us to find out all the details!
At Emplifi, we are committed to creating a workplace where everyone is valued, respected, and empowered to bring their whole selves to work. We welcome applications from individuals of all ages, races, religions, genders, sexual orientations, gender identities, and LGBTQ+ communities.
Emplifi offers a safe, inclusive, and supportive environment where every employee has the opportunity to thrive and is encouraged to be who they are.
We welcome and encourage applicants with disabilities. Accommodations are available upon request at any stage of the recruitment process.
Ready to apply?
Apply to Emplifi (external posting)
Engineering Manager
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About Emplifi
Emplifi is a leading AI-powered social media marketing and customer experience platform, empowering brands to deliver meaningful, connected experiences across digital channels. Recognized as a Leader by renowned analysts and celebrated as a customer favorite, Emplifi provides innovative, data-driven insights and AI-powered tools to help brands optimize social media performance, elevate their influencer marketing strategies, and deliver impactful customer engagement across marketing, commerce, and care.
About the Role
At Emplifi, our Engineering Managers are more than just coordinators - they are the architects of our team culture and delivery standards. We are looking for an empathetic leader to guide a high-impact team in solving complex engineering challenges for over 20,000 global brands.
You will lead with an "AI-first" mindset, empowering your engineers to leverage modern tools to ship faster and smarter. If you are passionate about developing people, fostering a culture of ownership, and utilizing AI to push the boundaries of what a product team can achieve, we want to hear from you.
What You’ll Do Here
Leadership & Delivery
- Own team capacity planning, execution, and delivery predictability
- Ensure the team delivers high-quality solutions that align with our product and engineering vision
- Ensure close collaboration within the team and with external stakeholders
- Create a supportive, psychologically safe team environment
Team Development & Coaching
- Conduct regular 1:1s and performance conversations
- Set growth goals and mentor engineers through career development
- Facilitate problem-solving and decision-making, guiding the team through challenges
- Support hiring processes and ensure smooth onboarding of new team members
AI-first approach
- Identify opportunities to automate routine engineering tasks and optimize workflows using AI
- Champion "AI-native" thinking, encouraging your team to experiment with and adopt tools that enhance productivity
- Stay ahead of the curve on how AI impacts both software delivery and customer engagement
Cross-Functional Collaboration
- Work with product managers, designers, and platform teams to ensure alignment
- Participate in the engineering leadership team to identify risks, opportunities, and strategic initiatives
- Drive and contribute to cross-team initiatives and shared goals
Culture & Conflict Resolution
- Lead by example to foster a positive, inclusive, and accountable team culture
- Address team conflicts with empathy and resolve issues constructively
- Promote transparency in communication, planning, and progress tracking
What Success Looks Like
- Leadership Impact: Recognized as a role model for agile leadership and a champion of team health
- Predictable Execution: Projects consistently delivered on time with high quality and predictable velocity
- AI-First Maturity: The team has successfully adopted AI-assisted workflows, resulting in higher code quality and decreased manual overhead
- Talent Growth: Individual contributors are hitting their career milestones through your active coaching and mentorship
- Cross-Functional Trust: You are viewed as a high-integrity partner by Product and Design, ensuring seamless collaboration across departments
What You’ll Bring to Us
- Proven experience managing engineering teams in an agile environment
- Strong understanding of SDLC, engineering practices, and experience with AI-assisted development (LLMs, GitHub Copilot, GitLab Duo, Cursor/Claude Code, etc.)
- Excellent interpersonal and communication skills
- Experience in coaching and mentoring individuals and teams
- Ability to manage team delivery, capacity, and prioritization in alignment with business needs
- Passion for building inclusive, collaborative, and empowered teams
Why Join Us
You’ll be part of a company that values leadership, ownership, and empathy. We invest in our people, support career growth, and encourage bold ideas that move the organization forward. If you care about people as much as about code, we’d love to meet you.
What We Offer
- International and fast-paced environment
- Chance to work with the world’s biggest brands at the CX tech leader
- Agile and open-minded culture, with high levels of trust and flexibility
- Opportunity for professional growth and development
- Possibility to learn new and cutting-edge technologies, in an environment that encourages new ideas
- Flexible working environment
- Unlimited Paid Time Off
- Sick Days & Community Service Days
- Multisport card
- Maternity and Parental Benefit
- Internal tech talks, Udemy courses and workshops
- Meetups & conferences
- Possibility to work from offices in Prague (Karlin), Brno (Impact Hub), Pilsen (Roudná)
- There’s more as well! Speak with us to find out all the details!
At Emplifi, we are committed to creating a workplace where everyone is valued, respected, and empowered to bring their whole selves to work. We welcome applications from individuals of all ages, races, religions, genders, sexual orientations, gender identities, and LGBTQ+ communities.
Emplifi offers a safe, inclusive, and supportive environment where every employee has the opportunity to thrive and is encouraged to be who they are.
We welcome and encourage applicants with disabilities. Accommodations are available upon request at any stage of the recruitment process.
Ready to apply?
Apply to Emplifi (external posting)
Senior Software Engineer R&R
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About Emplifi
Emplifi is a leading AI-powered social media marketing and customer experience platform, empowering brands to deliver meaningful, connected experiences across digital channels. Recognized as a Leader by renowned analysts and celebrated as a customer favorite, Emplifi provides innovative, data-driven insights and AI-powered tools to help brands optimize social media performance, elevate their influencer marketing strategies, and deliver impactful customer engagement across marketing, commerce, and care.
About the Ratings & Reviews
Emplifi’s Ratings & Reviews platform helps brands collect and showcase customer feedback to build trust and boost conversions. Its Speedflex™ widgets load 85% faster and support a range of review types, including visual content and Q&A. The platform simplifies review collection and integrates easily across email, SMS, apps, and loyalty programs. With customizable designs, strong moderation tools, and deep analytics, businesses can manage reviews effectively and gain insights into customer sentiment.
About the Role
As a Software Engineer you will play a vital role in building and maintaining applications and back-end services of the Rating and Reviews (R&R) product within the Social Commerce group. We are looking for someone with prior Engineering experience, ideally within the E-commerce and SaaS space.
The Software Engineer’s primary focus will be on web services, mostly built with Java. Scalability and quality of performance will be of utmost importance, as we continue to scale and integrate our services into the broader Emplifi Suite.
This role will require a deep technical understanding of our system and products to effectively execute, while providing insightful product and user focused decision making when needed. They will work closely with Design, Product, and DevOps to develop and maintain our embedded content galleries, as well as our management dashboard used by hundreds of major brands across the world.
What You’ll Do Here
- Work closely with designers, PMs, and engineers to tackle challenging problems in the Collect, manage, and display high-quality product reviews, Q&As, checkout comments, and seller ratings that drive conversions and engagement at the point of purchase from start to finish
- Collaborate and extend projects across a variety of R&R services, including scalable back-end APIs, embedded widgets, integrations with e-commerce platforms, email and sms providers, etc.
- Consistently challenge and influence the direction of our product offerings with confidence through both technical and user-focused thinking
- Architect and develop high-performance, highly available, and secure software solutions that scale to millions of users, leveraging your full-stack expertise to drive continuous innovation and efficiency
- Communicate effectively with product management, design teams, architects, and other development and technical teams to ensure our customers receive maximum value from our product offerings
- Apply your infrastructure and scripting knowledge to support team-wide DevOps initiatives and engineer enablement work
- Take ownership of system reliability by diagnosing and resolving bugs and issues that emerge from real-world usage and customer interactions, ensuring a seamless user experience
- Use your experience to expand engineering best practices, documentation, and other key processes for our growing team
What You’ll Bring to Us
- Developer who enjoys technical challenges and is eager to learn and explore various technologies in full-stack development
- Solid JEE foundation, Experience with Groovy, Grails or Spring Boot
- Experience with event-driven architecture and messaging systems such as Apache Kafka
- Familiarity with search technologies like OpenSearch or Elasticsearch
- Strong skills in SQL, Hibernate, and Spring Core, with experience in relational databases, familiarity with NoSQL data stores is a plus
- Strong knowledge of web standards and advanced front-end technologies, including JavaScript, React.js, jQuery, or other frameworks like Bootstrap or Angular
- Experience with eCommerce platforms such as Shopify, Salesforce Commerce Cloud, BigCommerce, or Magento would be a plus
- Experience with microservices architecture
- Experienced in Agile project frameworks and familiar with work management tools such as Jira
- Very proactive approach to solving problems
- Excellent communication skills, written and verbal
- Ability to write documentation clearly and concisely, and to communicate well with non-IT personnel
What We Offer
- International and fast-paced environment
- Chance to work with the world’s biggest brands at the CX tech leader
- Agile and open-minded culture, with high levels of trust and flexibility
- Opportunity for professional growth and development
- Possibility to learn new and cutting-edge technologies, in an environment that encourages new ideas
- Flexible working environment
- Unlimited Paid Time Off
- Sick Days & Community Service Days
- Multisport card
- Maternity and Parental Benefit
- Internal tech talks, Udemy courses and workshops
- Meetups & conferences
- Possibility to work from offices in Prague (Karlin), Brno
- There’s more as well! Speak with us to find out all the details!
At Emplifi, we are committed to creating a workplace where everyone is valued, respected, and empowered to bring their whole selves to work. We welcome applications from individuals of all ages, races, religions, genders, sexual orientations, gender identities, and LGBTQ+ communities.
Emplifi offers a safe, inclusive, and supportive environment where every employee has the opportunity to thrive and is encouraged to be who they are.
We welcome and encourage applicants with disabilities. Accommodations are available upon request at any stage of the recruitment process.
Ready to apply?
Apply to Emplifi (external posting)
Senior Software Engineer R&R
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About Emplifi
Emplifi is a leading AI-powered social media marketing and customer experience platform, empowering brands to deliver meaningful, connected experiences across digital channels. Recognized as a Leader by renowned analysts and celebrated as a customer favorite, Emplifi provides innovative, data-driven insights and AI-powered tools to help brands optimize social media performance, elevate their influencer marketing strategies, and deliver impactful customer engagement across marketing, commerce, and care.
About the Ratings & Reviews
Emplifi’s Ratings & Reviews platform helps brands collect and showcase customer feedback to build trust and boost conversions. Its Speedflex™ widgets load 85% faster and support a range of review types, including visual content and Q&A. The platform simplifies review collection and integrates easily across email, SMS, apps, and loyalty programs. With customizable designs, strong moderation tools, and deep analytics, businesses can manage reviews effectively and gain insights into customer sentiment.
About the Role
As a Software Engineer you will play a vital role in building and maintaining applications and back-end services of the Rating and Reviews (R&R) product within the Social Commerce group. We are looking for someone with prior Engineering experience, ideally within the E-commerce and SaaS space.
The Software Engineer’s primary focus will be on web services, mostly built with Java. Scalability and quality of performance will be of utmost importance, as we continue to scale and integrate our services into the broader Emplifi Suite.
This role will require a deep technical understanding of our system and products to effectively execute, while providing insightful product and user focused decision making when needed. They will work closely with Design, Product, and DevOps to develop and maintain our embedded content galleries, as well as our management dashboard used by hundreds of major brands across the world.
What You’ll Do Here
- Work closely with designers, PMs, and engineers to tackle challenging problems in the Collect, manage, and display high-quality product reviews, Q&As, checkout comments, and seller ratings that drive conversions and engagement at the point of purchase from start to finish
- Collaborate and extend projects across a variety of R&R services, including scalable back-end APIs, embedded widgets, integrations with e-commerce platforms, email and sms providers, etc.
- Consistently challenge and influence the direction of our product offerings with confidence through both technical and user-focused thinking
- Architect and develop high-performance, highly available, and secure software solutions that scale to millions of users, leveraging your full-stack expertise to drive continuous innovation and efficiency
- Communicate effectively with product management, design teams, architects, and other development and technical teams to ensure our customers receive maximum value from our product offerings
- Apply your infrastructure and scripting knowledge to support team-wide DevOps initiatives and engineer enablement work
- Take ownership of system reliability by diagnosing and resolving bugs and issues that emerge from real-world usage and customer interactions, ensuring a seamless user experience
- Use your experience to expand engineering best practices, documentation, and other key processes for our growing team
What You’ll Bring to Us
- Developer who enjoys technical challenges and is eager to learn and explore various technologies in full-stack development
- Solid JEE foundation, Experience with Groovy, Grails or Spring Boot
- Experience with event-driven architecture and messaging systems such as Apache Kafka
- Familiarity with search technologies like OpenSearch or Elasticsearch
- Strong skills in SQL, Hibernate, and Spring Core, with experience in relational databases, familiarity with NoSQL data stores is a plus
- Strong knowledge of web standards and advanced front-end technologies, including JavaScript, React.js, jQuery, or other frameworks like Bootstrap or Angular
- Experience with eCommerce platforms such as Shopify, Salesforce Commerce Cloud, BigCommerce, or Magento would be a plus
- Experience with microservices architecture
- Experienced in Agile project frameworks and familiar with work management tools such as Jira
- Very proactive approach to solving problems
- Excellent communication skills, written and verbal
- Ability to write documentation clearly and concisely, and to communicate well with non-IT personnel
What We Offer
- International and fast-paced environment
- Chance to work with the world’s biggest brands at the CX tech leader
- Agile and open-minded culture, with high levels of trust and flexibility
- Opportunity for professional growth and development
- Possibility to learn new and cutting-edge technologies, in an environment that encourages new ideas
- Flexible working environment
- Unlimited Paid Time Off
- Sick Days & Community Service Days
- Multisport card
- Maternity and Parental Benefit
- Internal tech talks, Udemy courses and workshops
- Meetups & conferences
- Possibility to work from offices in Prague (Karlin), Brno
- There’s more as well! Speak with us to find out all the details!
At Emplifi, we are committed to creating a workplace where everyone is valued, respected, and empowered to bring their whole selves to work. We welcome applications from individuals of all ages, races, religions, genders, sexual orientations, gender identities, and LGBTQ+ communities.
Emplifi offers a safe, inclusive, and supportive environment where every employee has the opportunity to thrive and is encouraged to be who they are.
We welcome and encourage applicants with disabilities. Accommodations are available upon request at any stage of the recruitment process.
Ready to apply?
Apply to Emplifi FR
Data Analyst
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About Emplifi
Emplifi is a leading AI-powered social media marketing and customer experience platform, empowering brands to deliver meaningful, connected experiences across digital channels. Recognized as a Leader by renowned analysts and celebrated as a customer favorite, Emplifi provides innovative, data-driven insights and AI-powered tools to help brands optimize social media performance, elevate their influencer marketing strategies, and deliver impactful customer engagement across marketing, commerce, and care.
About the Reporting and Analytics Team
We're a group of enthusiastic business analysts, data analysts, engineers, and Salesforce developers. We also have a team consisting of developers taking care of our SaaS toolsets. People matter the most. We try to create a culture where people feel productive and creative, can learn and grow, and every voice is heard.
Projects run on agile methodology, and we tackle interesting problems from anomaly detection, to optimal product setup, retention prediction to analyzing macro market trends using gigabytes of data. Our stack consists of Python, SQL, Tableau, Apache Spark, AWS S3, and PostgreSQL. We also manage Salesforce (both marketing and sales processes). While code quality matters, what defines us is our ability to combine strong technical solutions with a sharp business mindset.
About the Role
At Emplifi, data is more than numbers—it’s insight, innovation, and impact. As our Data Analyst, you’ll be at the forefront of shaping business and product decisions across the organization. We are looking for someone with natural curiosity, strong independence, and a deep sense of accountability—someone who thrives on discovering the "why" behind the data and who is motivated to deliver meaningful outcomes. You’ll uncover trends in the social media landscape that feed into global publications, deliver actionable insights that power our strategy, and support client success through fast, accurate data exports.
In this dynamic role, you'll also support Sales enablement and pipeline building, while mastering powerful technologies like Python, Databricks, PySpark, S3, and Airflow. You’ll work with terabytes of data in our evolving Data Lake, all within a collaborative and flexible Agile (SCRUM) environment where experimentation is encouraged and learning never stops.
What you'll Do Here
On-Demand Insights
- Support cross-functional stakeholders—including Management, Marketing, Sales, and Product—with timely, high-impact analyses
- Extract insights from large datasets (like TikTok usage) to inform business strategies and delight clients through ad-hoc data exports
Autonomous Insight Generation
- Work independently to define questions, mine data, perform analyses, and present actionable recommendations
- Take initiative to identify new opportunities where data can drive value
Automated Reporting Pipelines
- Build robust, automated ETL processes for recurring reports and dashboards
- Deliver standardized, visually compelling data products that are reliable and ready to use
Go Beyond Analytics
- Tackle complex challenges that blend analytics and data science - like improving product stickiness or identifying risk patterns
- Use tools like ChatGPT and LLMs to enrich data and streamline analysis for internal teams
What You’ll Bring To Us
Must Have Skills
- Advanced skills in Python, especially with libraries like Pandas and NumPy for report automation
- Proficiency in SQL and confident navigating large datasets
- Solid foundation in statistics, including descriptive and inferential techniques (e.g., bootstrapping)
- Fluency in English (spoken & written), with the ability to collaborate across teams and communicate technical insights to non-technical audiences
- A proactive, solution-oriented mindset - you seek out automation opportunities and innovate with emerging tools
- Ability to manage priorities and meet deadlines in a fast-paced Agile environment
- Strong sense of ownership and accountability - you own your outcomes
Your Work Style
- You actively participate in Agile ceremonies and contribute to our SCRUM culture
- You use JIRA for tracking, GIT for versioning, and follow clean, consistent code practices
- You help set the standard for data quality and scalability
- You choose the right tools and tech for each data challenge and are accountable for your deliverables
Additional Tools
- Experience with APIs and PySpark is a plus
- Familiarity with basic Machine Learning concepts such as regression, classification, and clustering
- Experience with Git/GitHub for version control
- Willingness to learn tools like Airflow, Databricks, or Grafana
What We Offer
- International and fast-paced environment
- Chance to work with the world’s biggest brands at the CX tech leader
- Agile and open-minded culture, with high levels of trust and flexibility
- Opportunity for professional growth and development
- Possibility to learn new and cutting-edge technologies, in an environment that encourages new ideas
- Flexible working environment
- Unlimited Paid Time Off
- Sick Days & Community Service Days
- Multisport card
- Maternity and Parental Benefit
- Possibility to work from offices in Prague (Karlín), Brno (Impact Hub), Pilsen (Roudná)
- There’s more as well! Speak with us to find out all the details!
At Emplifi, we are committed to creating a workplace where everyone is valued, respected, and empowered to bring their whole selves to work. We welcome applications from individuals of all ages, races, religions, genders, sexual orientations, gender identities, and LGBTQ+ communities.
Emplifi offers a safe, inclusive, and supportive environment where every employee has the opportunity to thrive and is encouraged to be who they are.
We welcome and encourage applicants with disabilities. Accommodations are available upon request at any stage of the recruitment process.
Ready to apply?
Apply to Emplifi FR
Staff Platform Engineer - Developer Platform, AI-first DevEx
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Our Purpose
At SentinelOne, we are driven by a clear purpose: to give the advantage to those who secure our future. As AI reshapes how organizations build, operate, and innovate, the responsibility to protect them becomes more critical than ever. When you join SentinelOne, your work helps protect global enterprises, critical infrastructure, and the technologies shaping tomorrow. If you are motivated by meaningful challenges and want your impact to be real, measurable, and global, you will find purpose here.
About Us
SentinelOne is a company at the intersection of AI and security, pioneering a new operating model for cybersecurity. Our AI-native platform unifies protection across endpoint, cloud, identity, data, and AI systems to deliver autonomous detection and response with clarity and speed. By combining real-time analytics, intelligent automation, and a unified data foundation, we reduce noise, simplify complexity, and empower security teams to focus on what truly matters.
Our teams are builders, problem-solvers, and innovators committed to shaping the future of security. If you are excited to solve hard problems alongside talented, mission-driven people, we invite you to help us build a safer future for humanity.
What Are We Looking For?
We’re looking for people who are relentlessly curious and committed to continuous learning. AI is reshaping every function across our business, and we enable every team member, regardless of role or level, to build fluency in AI tools and concepts. Those who thrive here actively seek out new solutions, experiment thoughtfully, and apply what they learn to drive better, faster, smarter outcomes.
We are seeking an experienced Staff Platform Engineer / Software Engineer who will serve as a technical leader with dozens of engineering teams. You are someone who enjoys bridging the gap between software engineering and systems architecture, and not just managing infra, but building Internal Developer Platform (IDP) on Kubernetes, and APIs that enable scalability, efficiency, productivity, and developer joy. You are a "doer" who can pivot from writing high-quality production code to influencing the architectural direction of our CI/CD pipelines and service catalogs (e.g., Backstage), as well as be the next frontier of Generative AI integration.
Our Developer Experience (DevEx) organization’s mission is to partner with SentinelOne engineering teams to accelerate the velocity of software delivery through continuous innovation and standardization. We are building a platform that serves nearly 1,000 engineers to release services and features to our customers, making it easy to move from POC to production safely and quickly. We're also transforming our CI/CD from a traditional pipeline into an AI-driven engine - you will help us build a platform where AI proactively helps developers write & ship code, generates high-coverage test suites on the fly, and performs the first pass of PR reviews with human-level context.
What Will You Do?
- Partner with Engineers, Build & Automate: The engineering teams are our primary customers - you will be working with them to understand their pain points and find long term solutions.
- You will be building the IDP as the "Golden Path", and tools that improve the quality of life and streamlining the development process for the teams, so that they can build without having to worry about the underlying infrastructure.
- You will be also building scalable solutions in collaboration with other infrastructure teams.
- Modernize the Stack: Collaborate with architects to evaluate and implement modern tools (e.g., ArgoCD, GitHub Actions) and deployment strategies (Canary, Blue/Green).
- Lead the AI-Driven CI/CD Shift: Architect and implement AI-powered workflows that assist in code generation, automated testing, and intelligent PR analysis to eliminate developer friction.
- Operational Ownership: Identify causes of toil across engineering orgs and eliminate them through automation, enhancing overall system reliability and developer satisfaction.
- Cross-Functional Influence: Partner with Product, Security, and Finance teams to align technical roadmaps with business value and customer needs. You will influence strategy and ensure our platform is as lean as it is powerful.
- Impact: You will participate in the full software development lifecycle, including requirements analysis, architecture design, coding, testing, and deployment.
- Deal with global scale: Our security SW products protect 15,000 enterprise and government clients across the globe, incl. 4 of Fortune 10, and process 9+ Petabytes of data daily and 3+ Trillion security events across multiple AWS/GCP regions and GovCloud, supported by a large Kubernetes control plane with 80+clusters and tens of thousands of nodes.
Our stack: Go, Python; Kubernetes, Docker, AWS, GCP, FedRAMP; GitHub Actions, ArgoCD; GitHub Enterprise; depending on the requirements of the service for communication, we use Kafka, REST API, GraphQL, gRPC, etc.; Postgres, MongoDB, Redis, ClickHouse; Prometheus/Thanos, Grafana
What Skills and Knowledge Will You Bring?
- Demonstrated proficiency in Go or Python. Experience in the full SDLC, from requirements to production-ready code
- Experience with AWS and/or GCP. Knowledge of Kubernetes or similar orchestration systems
- Experience with CI/CD tooling at scale (e.g., GitHub Actions, ArgoCD, Jenkins etc.) and GitOps approach
- Strong experience with Terraform, Pulumi, or similar IaC frameworks
- Familiarity with DevEx fundamentals, including Service Catalogs (Backstage), REST APIs, or gRPC
- Familiarity with both SQL (Postgres) and NoSQL (MongoDB, ClickHouse, or Redis)
- You are passionate about (and ideally have experience in) integrating LLMs and AI agents into the developer workflow to drive productivity
- Excellent problem-solving skills, strong ownership and accountability, with proven experience driving large, impactful projects
- Strong communication skills and ability to articulate technical concepts and influence engineering direction across teams, departments, and stakeholders in multiple time zones
Why SentinelOne?
AI is redefining how the world operates and rewriting the rules of security in real time, and SentinelOne was built for this moment. From day one, we architected an AI-native platform designed to operate at machine speed, not as an add-on to legacy systems but as the foundation itself. If you want to build where innovation and impact move together, this is that place.
We invest in our Sentinels with comprehensive, competitive benefits designed to support you and your family:
- Enjoy flexible hybrid work in Prague (Karlin), Brno (Clubco), or remotely across CZ/SK. Only Prague-based employees are required to work from the office at least two days per week.
- Stock & Bonuses: Grant of Restricted Stock Units with a 4-year vesting plan, annual performance-based bonuses, and an employee stock purchase plan.
- Time Off & Well-being: Flexible Time Off, on top of the standard 5 weeks vacation, flexible paid sick days, fully paid Short Term Sick/Nursing Leave, 16-week parental leave, grandparent leave, and additional company holidays.
- Insurance & Health: Pension Insurance Contribution, Premium life insurance, Private medical care (for you and +1), and a Global Employee Assistance Program.
- Work Perks: Monthly meal and well-being allowance, high-end MacBook/Windows laptop, work-from-home support, and in-office refreshments.
- Growth & Community: LinkedIn Learning, internal mentoring, educational support, generous referral bonuses, and optional company events (sports, BBQs, charity).
Be part of an inclusive, innovative workplace that values belonging, flexibility, and growth!
SentinelOne is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
SentinelOne participates in the E-Verify Program for all U.S. based roles.
Ready to apply?
Apply to SentinelOne
Staff Software Engineer (Go) - Developer Platform, AI-first DevEx
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Our Purpose
At SentinelOne, we are driven by a clear purpose: to give the advantage to those who secure our future. As AI reshapes how organizations build, operate, and innovate, the responsibility to protect them becomes more critical than ever. When you join SentinelOne, your work helps protect global enterprises, critical infrastructure, and the technologies shaping tomorrow. If you are motivated by meaningful challenges and want your impact to be real, measurable, and global, you will find purpose here.
About Us
SentinelOne is a company at the intersection of AI and security, pioneering a new operating model for cybersecurity. Our AI-native platform unifies protection across endpoint, cloud, identity, data, and AI systems to deliver autonomous detection and response with clarity and speed. By combining real-time analytics, intelligent automation, and a unified data foundation, we reduce noise, simplify complexity, and empower security teams to focus on what truly matters.
Our teams are builders, problem-solvers, and innovators committed to shaping the future of security. If you are excited to solve hard problems alongside talented, mission-driven people, we invite you to help us build a safer future for humanity.
What Are We Looking For?
We’re looking for people who are relentlessly curious and committed to continuous learning. AI is reshaping every function across our business, and we enable every team member, regardless of role or level, to build fluency in AI tools and concepts. Those who thrive here actively seek out new solutions, experiment thoughtfully, and apply what they learn to drive better, faster, smarter outcomes.
We are seeking an experienced Staff Software Engineer / Platform Engineer who will serve as a technical leader with dozens of engineering teams. You are someone who enjoys bridging the gap between software engineering and systems architecture, and not just managing infra, but building Internal Developer Platform (IDP) on Kubernetes, and APIs that enable scalability, efficiency, productivity, and developer joy. You are a "doer" who can pivot from writing high-quality production code to influencing the architectural direction of our CI/CD pipelines and service catalogs (e.g., Backstage), as well as be the next frontier of Generative AI integration.
Our Developer Experience (DevEx) organization’s mission is to partner with SentinelOne engineering teams to accelerate the velocity of software delivery through continuous innovation and standardization. We are building a platform that serves nearly 1,000 engineers to release services and features to our customers, making it easy to move from POC to production safely and quickly. We're also transforming our CI/CD from a traditional pipeline into an AI-driven engine - you will help us build a platform where AI proactively helps developers write & ship code, generates high-coverage test suites on the fly, and performs the first pass of PR reviews with human-level context.
What Will You Do?
- Partner with Engineers, Build & Automate: The engineering teams are our primary customers - you will be working with them to understand their pain points and find long term solutions.
- You will be building the IDP as the "Golden Path", and tools that improve the quality of life and streamlining the development process for the teams, so that they can build without having to worry about the underlying infrastructure.
- You will be also building scalable solutions in collaboration with other infrastructure teams.
- Modernize the Stack: Collaborate with architects to evaluate and implement modern tools (e.g., ArgoCD, GitHub Actions) and deployment strategies (Canary, Blue/Green).
- Lead the AI-Driven CI/CD Shift: Architect and implement AI-powered workflows that assist in code generation, automated testing, and intelligent PR analysis to eliminate developer friction.
- Operational Ownership: Identify causes of toil across engineering orgs and eliminate them through automation, enhancing overall system reliability and developer satisfaction.
- Cross-Functional Influence: Partner with Product, Security, and Finance teams to align technical roadmaps with business value and customer needs. You will influence strategy and ensure our platform is as lean as it is powerful.
- Impact: You will participate in the full software development lifecycle, including requirements analysis, architecture design, coding, testing, and deployment.
- Deal with global scale: Our security SW products protect 15,000 enterprise and government clients across the globe, incl. 4 of Fortune 10, and process 9+ Petabytes of data daily and 3+ Trillion security events across multiple AWS/GCP regions and GovCloud, supported by a large Kubernetes control plane with 80+clusters and tens of thousands of nodes.
Our stack: Go, Python; Kubernetes, Docker, AWS, GCP, FedRAMP; GitHub Actions, ArgoCD; GitHub Enterprise; depending on the requirements of the service for communication, we use Kafka, REST API, GraphQL, gRPC, etc.; Postgres, MongoDB, Redis, ClickHouse; Prometheus/Thanos, Grafana
What Skills and Knowledge Will You Bring?
- Demonstrated proficiency in Go or Python. Experience in the full SDLC, from requirements to production-ready code
- Experience with AWS and/or GCP. Knowledge of Kubernetes or similar orchestration systems
- Experience with CI/CD tooling at scale (e.g., GitHub Actions, ArgoCD, Jenkins etc.) and GitOps approach
- Strong experience with Terraform, Pulumi, or similar IaC frameworks
- Familiarity with DevEx fundamentals, including Service Catalogs (Backstage), REST APIs, or gRPC
- Familiarity with both SQL (Postgres) and NoSQL (MongoDB, ClickHouse, or Redis)
- You are passionate about (and ideally have experience in) integrating LLMs and AI agents into the developer workflow to drive productivity
- Excellent problem-solving skills, strong ownership and accountability, with proven experience driving large, impactful projects
- Strong communication skills and ability to articulate technical concepts and influence engineering direction across teams, departments, and stakeholders in multiple time zones
Why SentinelOne?
AI is redefining how the world operates and rewriting the rules of security in real time, and SentinelOne was built for this moment. From day one, we architected an AI-native platform designed to operate at machine speed, not as an add-on to legacy systems but as the foundation itself. If you want to build where innovation and impact move together, this is that place.
We invest in our Sentinels with comprehensive, competitive benefits designed to support you and your family:
- Enjoy flexible hybrid work in Prague (Karlin), Brno (Clubco), or remotely across CZ/SK. Only Prague-based employees are required to work from the office at least two days per week.
- Stock & Bonuses: Grant of Restricted Stock Units with a 4-year vesting plan, annual performance-based bonuses, and an employee stock purchase plan.
- Time Off & Well-being: Flexible Time Off, on top of the standard 5 weeks vacation, flexible paid sick days, fully paid Short Term Sick/Nursing Leave, 16-week parental leave, grandparent leave, and additional company holidays.
- Insurance & Health: Pension Insurance Contribution, Premium life insurance, Private medical care (for you and +1), and a Global Employee Assistance Program.
- Work Perks: Monthly meal and well-being allowance, high-end MacBook/Windows laptop, work-from-home support, and in-office refreshments.
- Growth & Community: LinkedIn Learning, internal mentoring, educational support, generous referral bonuses, and optional company events (sports, BBQs, charity).
Be part of an inclusive, innovative workplace that values belonging, flexibility, and growth!
SentinelOne is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
SentinelOne participates in the E-Verify Program for all U.S. based roles.
Ready to apply?
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At Jamf, we believe in an open, flexible culture based on respect and trust. Our track record and thriving work environment all stem from the freedom we grant ourselves to get the job done right. We take pride in helping tens of thousands of customers around the globe succeed with Apple.
The secret to our success lies in our connectivity, while operating with a high degree of flexibility. Work-life balance remains our priority while feeling connected is important to maintain our strong culture, achieve our goals, and thrive as #OneJamf.
This role is offered as a hybrid in Brno, Czech Republic. We are only able to accept applications for those based in the Czech Republic or who have sponsorship to live and work in the Czech Republic.
What you'll do at Jamf:
At Jamf, we empower people to be their best selves and do their best work. As a Software Engineer, you'll be part of a team building macOS extensions that power Jamf Protect - a cross-platform enterprise endpoint security solution that helps administrators protect their organization's devices and data. You'll work with real-time monitoring, custom threat detections, and Apple's endpoint security frameworks, all optimized to preserve the Apple user experience.
What you can expect to do in this role:
- Break down customer problems into actionable work for you and the team.
- Own tasks end-to-end and deliver high-quality results.
- Leverage enterprise-grade tooling - including AI - to work smarter and move faster.
- Mentor teammates using your deep product knowledge.
- Ask the right questions, solve problems, and build great software using engineering best practices.
- Communicate technical concepts clearly across teams - Engineering, Support, Product, and Cloud.
- Know when to reach out - and find the right people when you need input.
- Partner with Engineers, Product, and leadership to align on priorities that move the company forward.
#LI-Hybrid
What we are looking for:
- 2+ years working with Swift across Apple platforms, including macOS.
- 2+ years building enterprise-grade software with solid testing and QA practices.
- Hands-on experience with AI coding assistants (GitHub Copilot, Cursor, or similar).
- Comfort working in an agile environment.
- A knack for building trust and rapport with customers and colleagues at all levels.
- A collaborative, solution-oriented mindset - you thrive in a fast-paced setting.
Why Jamf?
- We are progressive but laid back. You are free to be yourself and work how you work best. Here, you manage your own day and your own work style.
- You will have the opportunity to work with a small and empowered team where the culture is based on trust, ownership, and respect.
- With hybrid and remote roles, we offer an open flexible culture based on respect and trust.
- Benefits are a critical part of the “whole employee experience”. Our benefits package includes 30 days of paid time off, 3 paid days to volunteer, Benefit Plus cafeteria, Multisport Card, and more.
- Visit our Jamf Engineering blog to learn more about the innovative projects our team is working on and what we learn from each challenge we solve. A blog written by engineers, for engineers at medium.com/jamf-engineering
What it means to be a Jamf?
We are a team of free-thinkers, can-doers, and problem-crushers. We value humility and the relentless pursuit of knowledge. Our culture flows from a spirit of selflessness and relentless self-improvement - driving both personal growth and collective progress throughout our company. We unite around common goals while respecting personal approaches, believing that fulfilled individuals create a thriving, vibrant workplace.
Our aim is simple: hire exceptionally good people who are incredibly good at what they do and let them do it. We provide the support and resources to let everyone be their authentic, best selves at work, at rest, and at play. We are committed to supporting the continual improvement of Apple in the workplace, the organizations that rely on them and the people who keep it all running smoothly.
Above it all, waves our banner of #OneJamf – and the knowledge that when we stand together, we accomplish so much more than we could alone. We seek individuals who share this unwavering journey toward growth to join us in our quest for constant improvement.
What does Jamf do?
Jamf extends the legendary Apple experience people enjoy in their personal lives to the workplace. We believe the experience of using a device at work or school should feel the same, and be as secure as, using a personal device. With Jamf, customers are able to confidently automate Mac, iPad, iPhone and Apple TV deployment, management, and security – anytime, anywhere – to protect the data and applications used by employees in the workplace, students learning in the classroom, and streamline communications in healthcare between patients and providers. More than 2,500 Jamf strong worldwide, we are free-thinkers, can-doers, and problems crushers who are encouraged to bring their whole selves to work each and every day.
Get social with us and follow the conversation at #OneJamf
Jamf is committed to creating an inclusive & supportive work environment for all candidates and employees. Candidates with disabilities or religious beliefs are encouraged to reach out if they need additional support or alternative options to our recruiting processes to accommodate their disability or religious belief. If you need an accommodation, please contact your Recruiter or Recruiting Coordinator directly. Requests for accommodation will be handled confidentially by Recruiting and will not be shared with the hiring manager. Jamf is an equal opportunity employer and does not discriminate against individuals who request reasonable accommodation for disability or religious beliefs. To request accommodations please email us at recruiting@jamf.com
Ready to apply?
Apply to Jamf