Location: Home Based - with daily travel to one of our three sites in Basingstoke (primary destination), Bristol (primary destination) and Banbury

About The Team:

The HelloFresh Delivery Network (HFDN) is a critical part of our UK growth strategy, improving customer experience while reducing cost to serve. As we expand the network, we are looking for a Regional Manager for the West, responsible for the performance, stability, and startup/scale-up of three delivery sites, including one small satellite location.This role sits at the heart of execution. You will own day to day regional performance across safety, service, and cost, while also playing a key role in expanding capability, embedding standards, and preparing sites for growth. The role requires a strong grounding in B2C home delivery operations, confidence managing multiple locations, and the ability to translate plans into consistent on-the-ground execution.

What You Will Be Doing:

• Own end-to-end performance across three HFDN sites in the West, ensuring consistent standards despite differences in scale and maturity
• Act as the senior operational lead for the region, accountable for service, cost,  safety, DSPs.
• Stabilise and scale new and smaller sites, ensuring they are operationally sound and aligned to HFDN ways of working
• Oversee final mile delivery operations, from box handover and van loading through to route execution
• Drive delivery accuracy, service reliability, and customer experience across all sites
• Work closely with planning and central teams to ensure routes are executable and efficiently delivered on the ground
• Work closely with central Logistics and HFDN development teams to embed new processes, tools, and standards
• Identify operational risks and improvement opportunities, using data to drive decisions
• Support future site launches and expansion activity in the region, acting as a key operational input
• Ensure high standards of health and safety and compliance across all sites
• Oversee cost control, invoice approval, and regional budget adherence
• Handle escalations relating to customer complaints, insurance claims, and delivery incidents

Who You Are:

• Proven experience leading multi-site logistics or home delivery operations, ideally within B2C, FMCG, or last-mile environments
• Comfortable owning regional performance rather than a single site
• Strong people leader with experience managing Drivers and site teams
• Confident operating in fast-changing environments, including new site launches or expansion phases
• Solid understanding of fleet operations, driver models, and final mile delivery challenges
• Data-driven, with the ability to balance cost, service, and safety
• Experienced in health and safety, incident management, and operational risk
• A demonstrable track record of reducing errors and improving operational performance at scale

What you will get in return:

• 70% off HelloFresh or Green Chef boxes
• Company pension scheme
• Gym membership
• Bupa private medical insurance (including dental & family cover options)
• Mental health first aiders and an employee assistance programme
• Dog friendly office! (London site only)
• Nursery support scheme
• Cycle to work scheme
• Group Life Assurance

Shifts: 6am to 3pm, Saturday to Wednesday, flexibility required

Next steps: Your application will be reviewed and if successful, a member of the Talent Acquisition Team will be in touch within 2 weeks.

You are required to cooperate with HelloFresh in all health and safety matters. You are responsible for ensuring you take reasonable care of your own health, and safety as well as others who may be affected by the work activities you undertake. You must report incidents immediately and actively raise health and safety-related concerns to your Line Manager. As part of our commitment to maintaining a safe and secure environment, we will process Disclosure and Barring Service (DBS) checks to the successful individual. Failure to disclose relevant information at application or throughout the process could affect your employment with the company. 

If you are currently a HelloFresh employee, please make sure you have discussed your application with your Line Manager.

To be considered for this role, you’ll need to have the independent right to work in the UK, as we're unfortunately unable to provide sponsorship at this time.

About Graphcore 

How often do you get the chance to build a technology that transforms the future of humanity? 

Graphcore products have set the standard in made-for-AI compute hardware and software, gaining global attention and industry acclaim. Now we are developing the next generation of artificial intelligence compute with systems that will allow AI researchers to develop more advanced models, help scientists unlock exciting new discoveries, and power companies around the world as they put AI at the heart of their business. 

Graphcore recently joined SoftBank Group – bringing large and ongoing investment from one of the world’s leading backers of innovative AI companies. 

Job Summary  
We are looking for a Senior Engineer to join our Cloud Platform Team and help develop and deploy clouds and services. Working closely with our colleagues in Software Platform, Datacentre Operations and Product Development teams, you will deploy services on our fleet of cutting-edge AI systems. As part of our Software Platform organisation, you will be involved in the cloud integration, validation, performance benchmarking, optimisation, and development of our high-performance AI solutions.  These include in-house AI systems alongside off-the-shelf high-performance servers, switches and storage solutions.  This is a hand-on technical role requiring a solid background in the use of cloud infrastructure, deployment using Infrastructure-as-Code, observability, high-performance networking and storage systems.  You may have been working in an IT organisation, a datacentre, a cloud provider or as a developer of orchestration or cloud services.   

The Software Platform team at Graphcore 

We build Graphcore products into large-scale AI solutions for our customers and the Cloud Platform Team is responsible for providing such systems to both internal users via private clouds and customers via our own public clouds.  Often the internal systems will be using and developing pre-release hardware and software, so it’s vital you are comfortable with unproven components. 

Responsibilities and Duties

• Develop and operate Kubernetes-managed end-user services on our private clouds and support internal users in their use. You will turn end-user and product requirements into deployed services. 
• Work with our Datacentre Operations Engineers to maintain and operate the fleet of AI systems at peak performance in our private clouds. 
• Configure and test new Graphcore AI hardware and systems using Continuous Deployment and Infrastructure-as-code in internal and external datacentres. 

Skills and Experience (all required) 

• Bachelor's degree or equivalent practical experience in a relevant subject. 
• Experience with managing production Kubernetes clusters and workloads with a continuous delivery tool such as ArgoCD. 
• Solid software engineering or IT experience with a proven track record of delivering technical output as an individual contributor. 
• Experience working in an AGILE and SCRUM framework, including understanding of priorities, risks, issues, impacts and constraints.  
• Strong proven Linux scripting ability (bash, python, awk, sed). 
• Strong proven Linux system administration (Ubuntu, RHEL and variants). 
• Experience with a version control system (preferably Git) and using it to manage system configuration or automation. 
• Experience with Continuous Integration or testing pipelines using GitLab, GitHub or similar. 
• A solid hands-on understanding of the technologies underpinning cloud services (APIs, virtualisation of CPUs, IO, systems), virtual networks, block storage, resource management and monitoring. 
• Experience with IAC automation tools (Terraform/OpenTofu, Ansible, Packer). 
• Good communication and presentation skills, and experience dealing with end-users of IT services. 
• An ability to work independently on critical infrastructure with minimal oversight, and with a focus on end-user availability.  

 
Desirable but not required: 

• Experience with Openstack cloud platforms. 
• Experience with solutions for monitoring and observability. e.g. Grafana, Prometheus, OpenSearch/ElasticSearch, Loki.  
• Experience with High Performance Computing (HPC) environments using SLURM or similar batch workload solutions. 
• Programming experience with Python3 utilising classes and inheritance. 

Benefits

In addition to a competitive salary, Graphcore offers flexible working, a generous annual leave policy, private medical insurance and health cash plan, a dental plan, pension (matched up to 5%), life assurance and income protection. We have a generous parental leave policy and an employee assistance programme (which includes health, mental wellbeing, and bereavement support). We offer a range of healthy food and snacks at our central Bristol office and have our own barista bar! We welcome people of different backgrounds and experiences; we’re committed to building an inclusive work environment that makes Graphcore a great home for everyone. We offer an equal opportunity process and understand that there are visible and invisible differences in all of us. We can provide a flexible approach to interview and encourage you to chat to us if you require any reasonable adjustments.

Sponsorship

Applicants for this position must hold the right to work in the UK. Unfortunately at this time, we are unable to provide visa sponsorship or support for visa applications.

About Graphcore 

How often do you get the chance to build a technology that transforms the future of humanity? 

Graphcore products have set the standard in made-for-AI compute hardware and software, gaining global attention and industry acclaim. Now we are developing the next generation of artificial intelligence compute with systems that will allow AI researchers to develop more advanced models, help scientists unlock exciting new discoveries, and power companies around the world as they put AI at the heart of their business. 

Graphcore recently joined SoftBank Group – bringing large and ongoing investment from one of the world’s leading backers of innovative AI companies. 

Job Summary  
We are looking for a Senior Network Engineer to join our Cloud Platform Team and help develop and deploy clouds and services. Working closely with our colleagues in Software Platform, Datacentre Operations and Product Development teams, you will deploy services onour fleet of cutting-edge AI systems. As part of our Software Platform organisation, you will be involved in the cloud integration, validation, performance benchmarking, optimisation, and development of our high-performance AI solutions.  These include in-house AI systems alongside off-the-shelf high-performance servers, switches and storage solutions.  This is a hand-on technical role requiring a solid background in the use of cloud infrastructure, deployment using Infrastructure-as-Code, observability, high-performance networkingand storage systems.  You may have been working in an IT organisation, a datacentre, a cloud provider or as a developer of orchestration or cloud services.   

The Software Platform team at Graphcore 

We build Graphcore products into large-scale AI solutions for our customers and the Cloud Platform Team is responsible for providing such systems to both internal users via private clouds and customers via our own public clouds.  Often the internal systems will be using and developing pre-release hardware and software, so it’s vital you are comfortable with unproven components. 

Responsibilities and Duties 
 

• Develop and operate high-performance ethernet infrastructure on our private clouds and support internal users in their use. You will turn end-user and product requirements into deployed services. 

• Help to build automation to collect and analyse metrics and other data from the network infrastructure to support clear identification and reporting of any issues.  Work with users to provide information of any product-related issues to Engineering and QA departments. 

• Work with our Datacentre Operations Engineers to maintain, tune and operate the fleet of AI systems at peak performance in our private clouds. 
• Work with external vendors of off-the-shelf switches, servers and storage solutions to integrate 3rd party products into our Cloud Reference Design, with a focus on network performance, automation and resilience. 

Skills and Experience (all required) 

• Bachelor's degree or equivalent practical experience in a relevant subject. 
• Significant hands-on experience with 1 or more vendor’s high-end (100Gb/s+) ethernet switch solutions. 
• Experience managing on-premises or private-cloud environments.  
• Solid software engineering or IT experience with a proven track record of delivering technical output as an individual contributor. 
• Experience working in an AGILE and SCRUM framework, including understanding of priorities, risks, issues, impacts and constraints.  
• Strong proven Linux scripting ability (bash, python, awk, sed). 
• Strong proven Linux system administration (Ubuntu, RHEL and variants). 
• Experience with a version control system (preferably Git) and using it to manage system configuration or automation. 
• Experience with Continuous Integration or testing pipelines using GitLab, GitHub or similar. 
• A solid hands-on understanding of the technologies underpinning cloud services (APIs, virtualisation of CPUs, IO, systems) and how they relate to high-performance networking. 
• Experience with IAC automation tools (Terraform/OpenTofu, Ansible). 
• Experience with container deployment and management tools (e.g. docker). 
• Experience with solutions for monitoring and observability. e.g. Grafana, Prometheus, OpenSearch/ElasticSearch, Loki.  
• Good communication and presentation skills, and experience dealing with end-users of IT services. 
• An ability to work independently on critical infrastructure with minimal oversight, and with a focus on end-user availability.  

Desirable but not required: 

• Experience with Openstack cloud platforms. 
• Experience with High Performance Computing (HPC) environments using SLURM or similar batch workload solutions. 
• Experience with hardware offloading on RDMA-capable NICs and how that integrates with virtual networking on Open V-switch, KVM/QEMU. 
• Experience with managing production Kubernetes clusters and workloads with an automation tool such as ArgoCD. 

Benefits

In addition to a competitive salary, Graphcore offers flexible working, a generous annual leave policy, private medical insurance and health cash plan, a dental plan, pension (matched up to 5%), life assurance and income protection. We have a generous parental leave policy and an employee assistance programme (which includes health, mental wellbeing, and bereavement support). We offer a range of healthy food and snacks at our central Bristol office and have our own barista bar! We welcome people of different backgrounds and experiences; we’re committed to building an inclusive work environment that makes Graphcore a great home for everyone. We offer an equal opportunity process and understand that there are visible and invisible differences in all of us. We can provide a flexible approach to interview and encourage you to chat to us if you require any reasonable adjustments.

Sponsorship

Applicants for this position must hold the right to work in the UK. Unfortunately at this time, we are unable to provide visa sponsorship or support for visa applications.

About Graphcore 

How often do you get the chance to build a technology that transforms the future of humanity? 

Graphcore products have set the standard in made-for-AI compute hardware and software, gaining global attention and industry acclaim. Now we are developing the next generation of artificial intelligence compute with systems that will allow AI researchers to develop more advanced models, help scientists unlock exciting new discoveries, and power companies around the world as they put AI at the heart of their business. 

Graphcore recently joined SoftBank Group – bringing large and ongoing investment from one of the world’s leading backers of innovative AI companies. 

Job Summary

We are looking for a Senior Engineer to join our Cloud Platform Team and help develop and deploy clouds and services. Working closely with our colleagues in Software Platform, Datacentre Operations and Product Development teams, you will deploy services on our fleet of cutting-edge AI systems. As part of our Software Platform organisation, you will be involved in the cloud integration, validation, performance benchmarking, optimisation, and development of our high-performance AI solutions.  These include in-house AI systems alongside off-the-shelf high-performance servers, switches and storage solutions.  This is a hand-on technical role requiring a solid background in the use of cloud infrastructure, deployment using Infrastructure-as-Code, observability, high-performance networking and storage systems.  You may have been working in an IT organisation, a datacentre, a cloud provider or as a developer of orchestration or cloud services.   

The Software Platform team at Graphcore 

We build Graphcore products into large-scale AI solutions for our customers and the Cloud Platform Team is responsible for providing such systems to both internal users via private clouds and customers via our own public clouds.  Often the internal systems will be using and developing pre-release hardware and software, so it’s vital you are comfortable with unproven components. 

Responsibilities and Duties

• Develop and operate end-user services on our private clouds and support internal users in their use. You will turn end-user and product requirements into deployed services. 
• Help to build automation to collect and analyse metrics and other data from the cloud services to support clear identification and reporting of any issues.  Work with users to provide information of any product-related issues to Engineering and QA departments. 
• Work with our Datacentre Operations Engineers to maintain and operate the fleet of AI systems at peak performance in our private clouds. 
• Configure and test new Graphcore AI hardware and systems using Continuous Deployment and Infrastructure-as-code in internal and external datacentres. 
• Work with external vendors of off-the-shelf switches, servers and storage solutions to integrate 3rd party products into our Cloud Reference Design. 

Skills and Experience (all required) 

• Bachelor's degree or equivalent practical experience in a relevant subject. 
• Solid software engineering or IT experience with a proven track record of delivering technical output as an individual contributor. 
• Experience managing on-premises or private-cloud environments.  
• Experience working in an AGILE and SCRUM framework, including understanding of priorities, risks, issues, impacts and constraints.  
• Strong proven Linux scripting ability (bash, python, awk, sed). 
• Strong proven Linux system administration (Ubuntu, RHEL and variants). 
• Experience with a version control system (preferably Git) and using it to manage system configuration or automation. 
• Experience with Continuous Integration or testing pipelines using GitLab, GitHub or similar. 
• A solid hands-on understanding of the technologies underpinning cloud services (APIs, virtualisation of CPUs, IO, systems), virtual networks, block storage, resource management and monitoring. 
• Experience with IAC automation tools (Terraform/OpenTofu, Ansible, Packer). 
• Experience with container deployment and management tools (e.g. docker). 
• Experience with solutions for monitoring and observability. e.g. Grafana, Prometheus, OpenSearch/ElasticSearch, Loki.  
• Good communication and presentation skills, and experience dealing with end-users of IT services. 
• An ability to work independently on critical infrastructure with minimal oversight, and with a focus on end-user availability.  

 Desirable but not required: 

• Experience with Openstack cloud platforms. 
• Experience with High Performance Computing (HPC) environments using SLURM or similar batch workload solutions. 
• Experience with managing production Kubernetes clusters and workloads.  
• Programming experience with Python3 utilising classes and inheritance. 

Benefits

In addition to a competitive salary, Graphcore offers flexible working, a generous annual leave policy, private medical insurance and health cash plan, a dental plan, pension (matched up to 5%), life assurance and income protection. We have a generous parental leave policy and an employee assistance programme (which includes health, mental wellbeing, and bereavement support). We offer a range of healthy food and snacks at our central Bristol office and have our own barista bar! We welcome people of different backgrounds and experiences; we’re committed to building an inclusive work environment that makes Graphcore a great home for everyone. We offer an equal opportunity process and understand that there are visible and invisible differences in all of us. We can provide a flexible approach to interview and encourage you to chat to us if you require any reasonable adjustments.

Sponsorship

Applicants for this position must hold the right to work in the UK. Unfortunately at this time, we are unable to provide visa sponsorship or support for visa applications.