About Us

Nu is one of the largest digital financial platforms in the world, with more than 127 million customers across Brazil, Mexico, and Colombia. Guided by our mission to fight complexity and empower people, we are redefining financial services in Latin America — and this is still just the beginning of the purple future we're building. Listed on the New York Stock Exchange (NYSE: NU), we combine proprietary technology, data intelligence, and an efficient operating model to deliver financial products that are simple, accessible, and human. Our impact has been recognized by global rankings such as Time 100 Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Bank. Learn more at  https://international.nubank.com.br/careers/.

About the Team

The IT team is the operational backbone of Nubank’s internal infrastructure. As the company scales, we’re building the service management foundations that let engineering teams move faster with more confidence — turning IT operations into a strategic advantage, not just a support function.

About the Role

As a Staff IT Engineer - Service Management, you will own and evolve Nubank’s IT Service Management (ITSM) practice end to end. You’ll design and implement processes, tools, and governance that keep our internal services reliable, auditable, and efficient, enabling engineering teams to focus on high-impact work while maintaining strong operational controls in a regulated environment.

You’ll Be Responsible For

• Continuing to build and own Nubank's ITSM practice, defining and implementing core ITIL v4 processes: incident, problem, change, service request, and knowledge management.
• Establishing a service catalog with clearly defined SLAs and OLAs aligned with internal stakeholder expectations.
• Owning the end-to-end ITSM toolchain (Jira Service Management or equivalent): configuration, workflow design, form logic, SLA rules, and integrations with adjacent systems.
• Identifying and closing automation gaps — routing, escalation, notifications, and reporting — partnering with engineering teams to reduce manual toil across operations.
• Defining and tracking operational KPIs (MTTR, SLA compliance, first-contact resolution, change success rate) and building regular reporting cadences for leadership and stakeholders.
• Establishing a Change Advisory Board (CAB) with structured documentation and approval workflows.
• Supporting audit and compliance requirements with structured evidence of IT operational controls, essential in a regulated financial environment.
• Driving ITSM adoption across the organization, creating runbooks, training materials, and documentation that embed service management culture at scale.

We Are Looking For a Person Who Has

Mandatory qualifications

• 7+ years of experience in IT service management, IT operations, or a related discipline.
• Deep ITIL v4 expertise; ITIL 4 Foundation or Managing Professional certification strongly preferred.
• Proven track record of building ITSM practices from scratch or significantly transforming an existing function.
• Hands-on experience owning and configuring ITSM tooling end-to-end (Jira Service Management, ServiceNow, or equivalent) — not just using it, but designing it.
• Ability to work cross-functionally in a fast-paced, engineering-led environment, with strong influence-without-authority skills.
• Strong written and verbal communication, including the ability to present to senior leadership.

Nice-to-have qualifications

• Experience in fintech, high-growth tech, or other regulated industries.
• Familiarity with adjacent frameworks: COBIT, ISO 20000, or SRE principles.
• Experience partnering with Security and/or Platform Engineering teams.
• Fluent English.

What We Offer

• Greenfield, high-visibility scope: you’ll define what “good” ITSM looks like at Nubank’s scale — from zero.
• Direct exposure to senior leadership across IT and Engineering.
• A culture that values ownership and getting foundations right, without bureaucracy for its own sake.

Our Benefits – Brazil

• Chance of earning equity at Nubank
• Food/Meal Card (Vale-Refeição and/or Vale Alimentação)
• Public Transportation Commuting Benefit (Vale-Transporte)
• NuCare – Psychological, Financial and Legal Assistance Program
• Life Insurance
• Medical Plan
• Dental Plan
• NuLanguage – Language Course Program
• Nucleo – Our learning platform of courses
• Extended Parental Leave
• Daycare Allowance
• Parental Consultancy
• Work-from-home Allowance
• Gym Partnerships
• 30 days of paid vacation
• Relocation Assistance Package, if applicable

(For hybrid roles, commuting-related benefits such as Vale-Transporte and gym partnerships remain applicable.)

Work Model for This Role

Hybrid – 2–3 times per week in the office.
Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit  https://building.nubank.com/nu-hybrid-work-model/.

Explore how we build technology at Nubank:

• building.nubank.com.br
• youtube.com/@building.nubank
• Our stories on Spotify

Diversity & Inclusion

At Nubank, we want to be sure that we’re building a more diverse and inclusive workplace that reflects the customers we serve and seek to empower. That’s why we hire based on equality. We consider gender, ethnicity, race, religion, sexual orientation, and other identity markers as enriching elements to our company, while ensuring none of them represent a barrier when recruiting fantastic talent.

How to Apply

If you’re excited about building a robust IT Service Management foundation that enables Nubank to scale with reliability and speed, we’d love to hear from you. Apply now and help us shape the future of financial services in Latin America.

We're looking for a Forward-deployed Engineer to sit at the intersection of Product Engineering and our Go-To-Market teams, embedded directly with partners and customers to ship integrations fast, acting as the primary technical owner for every integration in your portfolio.

You'll own the full integration lifecycle from qualification to handoff, working hands-on with technical and non-technical stakeholders on both sides. You'll write real code, shape the integration framework, and feed patterns back into the platform.

In this role, you will:

• Own the full integration lifecycle for partners and customers who need hands-on delivery support, qualification, scoping, build, and handoff
• Run Phase 0 qualification assessments — mapping systems, data flows, risk surface, and build approach before committing to timelines
• Build and configure integration connectors, data mappings, and partner adapters using Clara's integration framework and shared libraries
• Coordinate directly with partner technical teams throughout the build, acting as the primary technical point of contact
• Partner with Platform/API squads to leverage core primitives (webhooks, auth patterns, event contracts) and flag reuse opportunities
• Ensure every integration meets Clara's standards: idempotency, observability, secrets management, data minimization, and sandbox testing
• Drive clean handoffs — delivering runbooks, dashboards, on-call assignments, and support playbooks before marking an integration as done
• Feed learnings back into the platform: identify patterns that should become shared libraries or configuration

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role.

Must haves:

• Experience working directly with external partners or customers in a technical capacity, you're comfortable owning the relationship, not just the code
• Working directly with end customers
• Designing the solution from scratch to meet customer needs
• Great communication skills
• 4+ years of backend software development experience, with hands-on exposure to API integrations, webhooks, and data mapping
• Deep fluency in integration patterns: REST, event-driven architectures, OAuth/token management, idempotency
• Ability to move fast in ambiguous environments: qualify a new integration request, scope it, and start building within days
• Strong proficiency in one or more backend languages (preferably Java) and comfort working across multiple systems and tech stacks
• Working knowledge of observability fundamentals: logs, metrics, tracing, alerting, and SLOs
• You use AI tools as a force multiplier, from scaffolding connectors to automating repetitive mapping work
• Working proficiency in English and Spanish, or English and Portuguese
• Excellent communication skills with both technical and non-technical audiences
• Exposure to integration platforms or connector frameworks (e.g. N8N, Zapier, or custom-built equivalents)

Nice to haves:

• Experience in fintech, payments, or financial data infrastructure
• Familiarity with PCI/PII data handling and compliance requirements
• Experience with AWS, Kafka, or event streaming platforms
• Proficiency in all three languages (Portuguese, Spanish, and English) is a strong plus
• A good sense of humor

Staff PRODUCT ENGINEER (Contract)

Build it. Ship it. Own it.

Location: Argentina, Brazil, Colombia, Chile, Mexico, Dominican Republic, Peru

About Counterpart

Counterpart is an insurtech platform reimagining management and professional liability for the modern workplace. We believe that when businesses lead with clarity and confidence, they become more resilient, more innovative, and better prepared for what's ahead. That's why we built the first Agentic Insurance™ system — where advanced AI and deep insurance expertise come together to proactively assess, mitigate, and manage risk. Backed by A-rated carriers and trusted by brokers nationwide, our platform helps small businesses grow with confidence. Join us in shaping a smarter future, helping businesses Do More With Less Risk®.

The Role

As a Product Engineer at Counterpart, you own problems and drive outcomes. You iron out requirements with stakeholders, partners, and customers. You leverage AI for implementation. You verify the end-to-end result. You iterate until you move the needle.

You run projects with other Product Engineers and AI agents. You know when to delegate to a human, when to delegate to an agent, and when to do it yourself. 

YOU WILL

Own the Problem

• Take accountability for the outcome. 
• Talk directly to your users, stakeholders, and peers to discover the problem. 
• Translate business intents into functional requirements that engineers and agents can build against. Determine where human judgment is non-negotiable and where AI can augment or act autonomously. 
• Own the non-functional technical requirements. Specify the quality bar: performance, scalability, reliability, security, maintainability.

Build with AI

• Write production-quality code across the stack: Python, Django, AWS, React, and PostgreSQL. You are not afraid of any layer.
• Direct agents and review their output with domain depth. Catch what they miss across the functional and non-functional bar: correctness, edge cases, performance, security, testability, readability.
• Evaluate and improve agent output regularly. Track failure modes. Refine the prompts and patterns that lift the quality ceiling over time.
• Run projects that span other Product Engineers and agents. Coordinate work, manage dependencies, and keep things moving without micromanaging.
• Contribute to architectural decisions. Bring options and alternatives, not objections. Know when the elegant solution is the wrong call for a startup moving fast.
• Contribute to and manage the context harness as you build and deliver.

Verify and Iterate

• Surface delivery risks early. Bring solutions, not just problems. Keep your stakeholders informed without turning every risk into a meeting.
• Verify the end-to-end result yourself. Confirm the system does what the requirements say, and that the requirements were right.
• Drive adoption of what you ship. Documentation, enablement, and usage monitoring are part of the job.
• Monitor your services in production. Own the signal. Debug and fix what breaks.
• Participate in support rotations. When users run into issues with what you shipped, you investigate and fix them.
• Iterate until you move the needle. Shipping is not the finish line. Outcome is.

Raise the Bar

• Mentor engineers around you. Give direct, useful feedback. Leave things better than you found them.
• Make deliberate calls on technical debt: when to accumulate it, when to pay it down, when to refactor. Translate trade-offs into language that business leaders can act on.
• Operate to the engineering standards for quality, reliability, and operational excellence.

YOU HAVE

• 10+ years building production web applications across the full stack. The years are the floor, not the bar. What matters is whether you have actually done this: owned a problem end-to-end, written the spec, built the thing, coordinated the work, and shipped it without someone else holding the thread.
• Demonstrated experience gathering requirements directly. You have interviewed users, customers, and partner teams, and turned ambiguous intent into specs that engineers and agents can build against.
• Demonstrated experience owning both functional and non-functional requirements. You have defined what a system must do and held the line on how well it must do it.
• A track record of owning a domain or initiative without close supervision. You have navigated ambiguity, made judgment calls, and been accountable for the outcome.
• Extreme ownership and a bias for action. You do not sit and wait. You chase stakeholders, customers, and answers when you need them.
• Experience coordinating across engineers and AI agents on a shared initiative. You have managed the work without holding a formal management title.
• Strong technical judgment and the depth to catch what AI-generated code gets wrong: not syntax, but correctness, architecture, intent.
• Proficiency with Python and Django. Working knowledge of TypeScript, React, and PostgreSQL.
• Proficiency in developing with AI tools (Claude Code, Cursor, OpenAI Codex, similar) and the drive to stay ahead of how AI development practices are evolving.
• Domain curiosity. You learn the business context your work supports, not just the systems. You understand why the problem matters, not just how to solve it.
• The ability to communicate clearly across engineering, product, and business, translating technical complexity without losing meaning.
• Low ego and high Emotional Quotient (EQ). You influence without authority, take feedback well, and leave your ego out of technical decisions.
• Experience working with distributed, remote teams.

HOW THIS ROLE WORKS

Product Engineering exists to collapse the distance between a problem and a working solution. You own a problem or part of a vision. You shape it with stakeholders. You build it with AI. You verify it end-to-end. You iterate until the metric moves.

You work within the Context Architecture, a shared system of documentation, design patterns, and domain knowledge that gives you the technical context to make autonomous decisions at every step.

This is not a role for engineers who need to be told how. It is a role for engineers who can take a problem, fill in the gaps with good judgment, and ship something that works.

WHO YOU WILL WORK WITH

• Derrick Franco, Principal Engineer: After teaching himself to code at 13, Derrick went on to co-found Jumpstart in addition to building out the technical divisions at InvestorsAlley and Phinaz Media Group. Nowadays Derrick spends his time reading, with his wife, and working on his podcast The Future of Work Project.
• Julian Prokay, Principal Engineer: A veteran of the SaaS space with experience working on both student systems and construction management software. In his free time, he enjoys history podcasts and fantasy literature.
• Tony Nguyen, Engineering Manager: Tony is an engineering and platform leader with 25+ years of leadership experience at companies like Sony PlayStation Network, Intuit TurboTax, and ServiceNow. He thrives at building products, scaling teams, and leading organizations, but more so building people. He believes the best leadership and engineering comes from bringing your full identity to work. For him that's faith, family, and sports! Outside of work, you can catch him on the couch with his 3 adult children watching anime, going to Disneyland, or having game nights.
• Ron Alexessen, Engineering Manager: With experience at Hewlett-Packard, New Relic, Rackspace, and consulting agencies, Ron has built teams and shaped technical culture across different environments. He's passionate about AI-enabled development as a force multiplier and building solutions that create real business impact. Outside work, he boulders, runs, rides gravel bikes, and co-parents active teenagers, embracing structured chaos in all of it.
• Newton Truong, Engineering Manager: Newton joins Counterpart with 7+ years of experience in platform and data engineering. In his last company Thrive Market, he had a hand in building out new microservices and architecting data pipelines with Airflow and Spark. He's vegetarian and loves trying new restaurants when traveling. Nowadays he's busy keeping up with his 2-year-old and doing outdoor activities with his family.
• John Mendez, Engineering Manager: John has experience working at companies of all sizes. He enjoys startups and small-to-medium businesses, where he can wear multiple hats and help deliver solutions. Outside of work, he stays busy with his four kids and their activities. He also makes time to stay active by working out at home and running or walking with his dog.

COUNTERPART'S VALUES

• Conjoin Expectations - it is the cornerstone of autonomy. Ensure you are aware of what is expected of you and clearly articulate what you expect of others.
• Speak Boldly & Honestly - the only failure is not learning from mistakes. Don't cheat yourself and your colleagues of the feedback needed when expectations aren't being met.
• Be Entrepreneurial - control your own destiny. Embrace action over perfection while navigating any obstacles that stand in the way of your ultimate goal. Leverage AI ruthlessly. We measure success by outcomes, not lines of code written. Use every available AI tool to ship faster and think more strategically.
• Practice Omotenashi ("selfless hospitality") - trust will follow. Consider every interaction with internal and external partners an opportunity to develop trust by going above and beyond what is expected.
• Hold Nothing As Sacred - create routines but modify them routinely. Take the time to reflect on where the business is today, where it needs to go, and what you have to change in order to get there.
• Prioritize Wellness - some things should never be sacrificed. We create an environment that stretches everyone to grow and improve, which is fulfilling, but is only one part of a meaningful life.

WE OFFER

1. Work from Anywhere - Counterpart is a fully distributed company, meaning there is no office. We allow employees to work from wherever they do their best work, of course prioritizing meetings that often happen in US time zones.
2. Language Classes - We sponsor up to $100 per calendar year to be used towards language classes to help support your English language skills.
3. Paid Vacation and Time Off
4. Parental Leave - Development Partners will be eligible for unpaid Parental Leave to bond with a newborn, newly-adopted, or newly placed child. Under this policy, development partners and independent contractors will be eligible for up to 8 weeks of unpaid parental leave. Any time off will be subject to approval and must be requested at least 45 days in advance.
5. Computer - We reimburse you for your locally procured MacBook Pro. If you are still with the company after one year, it is yours to keep!

Our estimated pay range for this role is USD $90,000 - $110,000 annually. Contractor compensation is determined by a variety of factors, including but not limited to, market data, location, internal equitability, and experience.

We are committed to being a welcoming and inclusive workplace for everyone, and we are intentional about making sure people feel respected, supported and connected at work, regardless of who you are or where you come from. We value and celebrate our differences and we believe being open about who we are allows us to do the best work of our lives.

We are an Equal Opportunity Employer. We do not discriminate against qualified applicants or employees on the basis of race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by federal, state, or local law, rule, or regulation.

Specialist, Global Sales Strategy & Operations  

About the Company:

Perion is a global advertising technology company delivering solutions to the biggest brands, agencies and publishers around the globe across Search, Social media, Display, Video, CTV, and Programmatic DOOH. With our unique data-driven AI/ML based technologies, we deliver and optimize hundreds of terabytes of data and billions of events per day. We’re working with dozens of sources to provide a superior experience across screens and platforms, including mobile, video, social and native.

About the Role:

This is a foundational, high-impact role within the Global Sales Strategy & Operations function. Your purpose is to provide the analytical engine that empowers the Global Perion Sales organization to reach its full potential and exceed business objectives. Reporting to the Global Sales Strategy & Operations leader, you will serve as a data catalyst, ensuring our sales leadership has the visibility and insights needed to excel in the present while architecting a more efficient future. You will be working closely with our Finance partners to ensure effective and accurate sales performance reporting, high-quality and data-driven decision making and fact-based sales planning. This role is remote-first but requires alignment with the EST time zone.

What You’ll Do

Support Sales Planning & Strategy 

• Drive high-quality data inputs (internal and external) for sales planning activities, including annual sales strategies and strategic account planning.
• Support data-based global resource allocation and help implement client-level tiering and associated service level agreements.
• Structure and maintain cross-functionally used Client Named Account Lists.

Enable executive decision making

• Conduct deep-dive analyses into specific business challenges, translating complex data into clear, strategic recommendations.
• Prepare actionable insights and visualizations for senior sales & business executives to discuss revenue health, pipeline activity, and metric adoption.

Drive unified & high-quality sales performance reporting

• Design, improve and manage unified sales performance reporting to provide executive and team-wide visibility on goals.
• Co-drive design and implementation of self-service Business Health Dashboards to democratize data access for the sales team.
• Closely collaborate with the finance department to provide "the sales PoV" for financial performance KPIs and reporting drilldowns.
• Help establish, professionalize and maintain strong pipeline management and improve forecasting accuracy. 

What You Bring

Required

• BA/BS degree or equivalent practical experience.
• 3+ years of experience in media analytics, advertising sales, digital media & marketing, consulting or financial analysis.
• Proficiency in GSuite, SQL & Tableau.
• Practical experience managing data within CRM systems (ideally Salesforce).
• Excellent analytical problem solving and project management skills, including experience in executing complex operational initiatives. 
• Demonstrated ability to partner with and influence a diverse group of stakeholders.
• Experience or interest in Strategy & Operations, Account Management and Analytics.

Preferred

• Understanding of the Digital Marketing and Ad Tech ecosystem.
• Experience with data warehousing and unification during post-merger integrations.
• Experience in developing complex analytical models in spreadsheet and presentation software (e.g., marketing & statistical analysis, workdriver models, business cases).
• Experience with Python.   

Perion is committed to building a company whose staff reflects the true diversity of our community. Our employees are hired, promoted, and rewarded on the basis of talent, performance, dedication and results. We embrace our diversity and are proud to be an Equal Opportunity Employer that welcomes all candidates without regard to race, creed, color, religion, national origin, alienage or citizenship status, sex, age, sexual orientation, gender identity, marital status, partnership status, ancestry, disability or veteran status.

Location: Brazil

We Are: 

RTB House is a next-generation performance demand-side platform (DSP) that uses proprietary Deep Learning AI algorithms to help brands grow. The company is the market leader in driving performance using Deep Learning across the entire purchase funnel. 

Founded in 2012, and now operating in 90+ markets, RTB House has always been private-by-design. It embraces first-party advertising and a relentless approach to innovation. RTB House offers end-to-end Deep Learning-powered AdTech products and solutions to maximize conversion, drive new customer acquisition, create engagement, and fuel long-term demand for a global base of clients.

You Will:

• Map target organizations and identify key stakeholders;
• Research accounts and prepare for outreach based on client structure and potential;
• Execute high-volume outbound activities (phone, email, social outreach, LinkedIn);
• Use research, automation, and CRM tools to manage and track outreach;
• Book meetings with decision-makers and build a strong sales pipeline from assigned deals;
• Lead conversations and qualify opportunities;
• Close / sign the deals.

Desired Experience:

• At least 2 years of experience in sales and signing deals;
• Proven experience with cold calling and speaking to mid- to senior-level decision-makers;
• Ability to conduct independent research and account mapping;
• Understanding of the full sales process - from activity, to meetings, to conversion;
• Comfortable working with outbound and productivity tools;
• Sales experience in digital marketing (ideally performance marketing) will be of great benefit;
• Highly motivated, proactive, resilient, coachable, and eager to learn;
• Strong English language skills.

We Offer:

• Competitive salary and incentives plan, based on experience and increasing performance;
• The joy of working and learning in one of the fastest growing sectors in online advertising;
• A rewarding career in a friendly and inspiring atmosphere;
• The opportunity to participate in ambitious projects in the growing, international organization;
• Your ideas and creations will have a chance to make an impact and lead the market.

Apply now! 

You don't need to tick every box to apply. If you are passionate about digital marketing, send us your CV, and we'll review it.

Information for Applicants: Brazil

HG Insights is looking for an exceptional product manager to help us to accelerate the development of the HG platform. You’ll work with the leading and most prominent companies in the world to solve some of their most challenging go-to-market, business operations, and strategic planning problems, worth millions (and sometimes billions) of dollars to them and their teams. You will work closely with Sales, Customer Success, Solutions, Engineering, and others to make a maximum impact across the business. 

Report to the Director of Product, you will use your product experience and domain knowledge to drive critical parts of the HG platform. 

What You'll Be Responsible For:

• Listening and learning: you'll become fluent in the problems our customers face, their use cases, our value proposition, our product, and our competitive landscape.
• Bringing a fresh perspective to our current processes, challenging the assumptions around product delivery.
• Leading effective market validation, release, rollout and positioning of strategic product offerings
• Identify and size target markets, customer segments, value propositions and use cases
• Define product KPIs and manage all HG Insights products through metric and ROI-driven methods
• Assure all product management decisions are justified based on strong financial analysis and business cases
• Identify, consider, and approve continuous upgrades to product management processes assuring that HG Insights is abiding by industry-leading product management processes
• Define the product roadmap and success metrics for your ownership areas in alignment with company vision, customer needs, and market trends.
• Engage with customers frequently to share the roadmap, collect feedback, and develop a deep understanding of their needs and challenges.
• Engage with Sales, Marketing, and Customer Success teams frequently to collect feedback, collaborate on solutions, and drive product adoption and engagement.  
• Track and measure KPIs for your product areas and proactively report learnings to leadership.
• Conduct detailed market research and customer validation to demonstrate the ROI of different product opportunities prior to investment.
• Synthesize feedback into detailed use cases based on specific, real-world product applications.
• Manage multiple backlogs of prioritized features and enhancements according to customer need and product strategy.
• Partner with Engineering to ensure requirements are clear, user stories are written, and acceptance criteria followed per agile software development principles.
• Evangelize the product vision across owned product lines to stakeholders.
• Champion the voice of customers in our product strategy.

What You’ll Need:

• 10+ years product management experience in building B2B SaaS products 
• Experience building products for the revenue-generating parts of a business (Sales, Marketing, Customer Success, Solutions/Services, Finance, C-Suite, etc.) 
• Experience designing and shipping scalable platform products with first-party integration ecosystems  
• Own AI Product Lifecycle - drive AI native products from ideation to launch - with focus on customer value
• Sharp eye for design and bias towards simplicity keeping the user experience as central focus.
• Excellent communicator, both written and verbal
• Proven track record at early stage, venture-backed tech companies.
• Ability to thrive in an intense, dynamic, convention-challenging, and high demand start-up environment
• Deep familiarity with the B2B GTM intelligence stack — including platforms like 6sense, ZoomInfo, Apollo, Demandbase, or Bombora 
• Competitive, goal oriented, coachable, and fun
• High level of personal and professional integrity and trustworthiness with strong work ethic and the ability to work independently with minimal direction
• Experience integrating data with CRM, MAP, or ERP is a plus.

Job responsibilities

Job qualifications

Other things to know

About Thoughtworks

#LI-Onsite

About us

AB InBev is the leading global brewer and one of the world’s top 5 consumer product companies. With over 500 beer brands, we’re number one or two in many of the world’s top beer markets, including North America, Latin America, Europe, Asia, and Africa.

About AB InBev Growth Group

Created in 2022, the Growth Group unifies our business-to-business (B2B), direct-to-consumer (DTC), Sales & Distribution, and Marketing teams. By bringing together global tech and commercial functions, the Growth Group allows us to fully leverage data and drive digital transformation and organic growth for AB InBev around the world.

In addition to supporting well known global beer brands like Corona, Budweiser and Michelob Ultra, the Growth Group is home to a robust suite of digital products including our B2B digital commerce platform BEES, on-demand delivery services Ze Delivery and TaDa Delivery, and table top beer keg PerfectDraft.

We are an exceptional team, focused on understanding and supporting consumer and customer needs, harnessing new technology, and scaling growth opportunities.

About the job

We are looking for a highly skilled AI Engineer to join our team and lead the design and implementation of complex AI agents capable of reasoning, planning, and collaborating with humans and other systems. This role goes beyond building simple chatbots: you will be responsible for creating multi-agent architectures, integrating advanced LLMs, and ensuring robustness, scalability, and security in production environments.

You will work closely with product managers, data engineers, and security specialists to develop agent-based systems that handle real-world complexity at scale.

What you'll do:

• Design, develop, and deploy multi-agent AI systems for reasoning, planning, and task execution.
• Implement RAG (Retrieval-Augmented Generation) pipelines, using orchestration tools and frameworks (LangChain, LangGraph, Azure AI Foundry).
• Optimize model serving for low-latency, high-throughput inference using frameworks like KServe, Triton Inference Server, or Ray Serve.
• Build observability and evaluation frameworks to monitor agent reasoning, success rates, and failure cases.
• Collaborate with ML and data engineers to integrate structured and unstructured data sources into agent workflows.
• Apply security and alignment techniques (guardrails, prompt injection prevention, red-teaming) to ensure robust behavior.
• Work in a CI/CD environment (Azure DevOps, GitHub Actions, ArgoCD) for rapid iteration and reliable deployment.
• Participate in architectural decisions involving distributed systems, GPU usage, caching strategies, and memory management.

What you'll need:

• Strong proficiency in Python (for prototyping) and C++/Go (for performance-critical components).
• Proven experience with LLMs (OpenAI, Anthropic, Llama, Mistral, or similar).
• Practical experience with agent orchestration frameworks (LangChain, LangGraph, Semantic Kernel).
• Deep understanding of search and retrieval systems (vector databases like Pinecone, Weaviate, FAISS, Milvus).
• Knowledge of distributed systems and experience deploying ML models in Kubernetes/AKS/EKS/GKE environments.
• Familiarity with ONNX Runtime, TensorRT, or DeepSpeed for inference optimization.
• Experience with public clouds (Azure, AWS, or GCP) and infrastructure as code (Terraform, CloudFormation, or Bicep).
• Understanding of AI security (prompt injection, data leakage, adversarial testing).

Nice to have:

• Experience with multi-agent simulations (AutoGen, CrewAI, OpenAI Swarm).
• Background in red-teaming and offensive security for AI models.
• Knowledge of graph databases (Neo4j, ArangoDB) for agent memory and reasoning.
• Publications, research contributions, or involvement in open-source projects related to LLM or agent frameworks.

What We Offer:

• Performance based bonus*
• Attendance Bonus* 
• Private pension plan
• Meal Allowance
• Casual office and dress code
• Days off*
• Health, dental, and life insurance
• Medicines discounts
• WellHub partnership
• Childcare subsidies
• Discounts on Ambev products*
• Clube Ben partnership
• Scholarship*
• School materials assurance
• Language and training platforms
• Transport allowance

*Rules applied

Equal Opportunity & Affirmative Action:

AB InBev Growth Group is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon of race, color, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other applicable legally protected characteristics.

The following fields are optional, but anticipate the information for your registration*.

Remember: your data will never be used as elimination criteria in selection processes. With them, AB InBev Growth Group is able to analyze diversity and reduce biases in selection processes. We want to contribute to changing this reality by being an inclusive company. 

For more information: www.abinbev.com 

We’re expanding our capabilities across Mexico, Brazil, Argentina, Colombia, Chile, and Peru, and we’re hiring a Regional HR Operations Leader to play a critical role in establishing and embedding Precision’s HR Operations model across the region. 

Working as part of a connected global HR Operations leadership team, the Regional Lead ensures consistent, compliant, and employee-centered delivery of HR services while helping to standardize and evolve processes across all regions.

This role leads a team of local HR Operations Specialists and partners closely with Global HRBPs, Centers of Excellence (COEs), Payroll, Legal and the Employee Relations Management Office (ERMO), and actively contributes to the global HR Operations strategy - shaping how Precision builds an agile, digitally enabled service model for the future.

Key Responsibilities:

Establish & Lead Regional HR Operations

• Build and lead the HR Operations structure and ways of working across the region, ensuring alignment with the global model.
• Oversee day-today delivery of HR services and lifecycle transactions (onboarding, changes, exits).
• Coach and develop HR Operations Specialist to ensure accuracy, consistency, and compliance.
• Maintain strong governance for data integrity, process adherence, and documentation standards.

Operate as One Global HR Operations Team

• Collaborate closely with fellow Regional HR Operations Leads to standardize processes, templates, and service delivery across all regions.
• Share insights, challenges, and best practices regularly to ensure a unified global approach to HR Operations.
• Contribute to the design and implementation of global process maps, playbooks, and knowledge content for Tier 0/1.
• Support global alignment in systems, workflows, and automation initiatives.

Partner & Collaborate Across HR

• Partner with Global HRBPs, COEs, Payroll, Legal and Finance to deliver seamless and compliant HR processes.
• Act as the regional escalation point for complex or sensitive employee matters.
• Work with the Employee Relations Management Office (ERMO) on case handling standards and trend analysis.
• Ensure close partnership with Tier 0/1 teams to streamline knowledge sharing and case management.

Continuous Improvement & Digital Enablement

• Identify opportunities to simplify, standardize, and automate HR processes.
• Support the introduction of digital tools, workflows, and AI-enabled solutions that enhance efficiency and employee experience.
• Contribute to global HR Operations projects, pilots, and technology deployments.

Data & Insight

• Use metrics and data to monitor HR Operations performance, identify improvement opportunities, and drive accountability.
• Provide regional insight to the VP, HR Operations to inform decisions, trends, and prioritization.

Leadership & Culture

• Foster a culture of collaboration, inclusion and continuous learning within the regional team.
• Role-model Precision’s values of Client Service, Purpose, Accountability, Mutual Respect and Collaboration.
• Encourage innovation, curiosity, and shared ownership across regions to continually evolve HR Operations globally.

Experience & Skills:

Essential

• Broad HR Operations or Shared Services experience across multiple countries.
• Proven success leading teams and embedding new ways of working.
• Deep understanding of HR processes, compliance, and governance.
• Strong collaboration skills and comfort working in a global matrix environment.
• Data-driven, analytical mindset with an eye for simplification and continuous improvement.
• Comfort navigating ambiguity and building structure from the ground up.

Desirable

• Experience with global HRIS platforms - ideally SAP SuccessFactors.
• Familiarity with automation or AI-enabled HR solutions.
• Exposure to global service delivery models or shared service environments.

Key Competencies:

• Collaborative and delivery-focused mindset with a strong sense of ownership.
• Skilled at building alignment across regions and working as part of one global HR Operations team.
• Ability to synthesize information quickly and communicate clearly across different audiences.
• Comfortable working in a dynamic fast-paced environment while balancing multiple priorities.
• Curious about technology and confident adopting new tools, automation, and AI to simplify work.
• Pragmatic and solutions-oriented - focuses on making processes work in real life, not just on paper.

We’re expanding our capabilities across Mexico, Brazil, Argentina, Colombia, Chile, and Peru, and we’re hiring a Regional HR Operations Leader to play a critical role in establishing and embedding Precision’s HR Operations model across the region. 

Working as part of a connected global HR Operations leadership team, the Regional Lead ensures consistent, compliant, and employee-centered delivery of HR services while helping to standardize and evolve processes across all regions.

This role leads a team of local HR Operations Specialists and partners closely with Global HRBPs, Centers of Excellence (COEs), Payroll, Legal and the Employee Relations Management Office (ERMO), and actively contributes to the global HR Operations strategy - shaping how Precision builds an agile, digitally enabled service model for the future.

Key Responsibilities:

Establish & Lead Regional HR Operations

• Build and lead the HR Operations structure and ways of working across the region, ensuring alignment with the global model.
• Oversee day-today delivery of HR services and lifecycle transactions (onboarding, changes, exits).
• Coach and develop HR Operations Specialist to ensure accuracy, consistency, and compliance.
• Maintain strong governance for data integrity, process adherence, and documentation standards.

Operate as One Global HR Operations Team

• Collaborate closely with fellow Regional HR Operations Leads to standardize processes, templates, and service delivery across all regions.
• Share insights, challenges, and best practices regularly to ensure a unified global approach to HR Operations.
• Contribute to the design and implementation of global process maps, playbooks, and knowledge content for Tier 0/1.
• Support global alignment in systems, workflows, and automation initiatives.

Partner & Collaborate Across HR

• Partner with Global HRBPs, COEs, Payroll, Legal and Finance to deliver seamless and compliant HR processes.
• Act as the regional escalation point for complex or sensitive employee matters.
• Work with the Employee Relations Management Office (ERMO) on case handling standards and trend analysis.
• Ensure close partnership with Tier 0/1 teams to streamline knowledge sharing and case management.

Continuous Improvement & Digital Enablement

• Identify opportunities to simplify, standardize, and automate HR processes.
• Support the introduction of digital tools, workflows, and AI-enabled solutions that enhance efficiency and employee experience.
• Contribute to global HR Operations projects, pilots, and technology deployments.

Data & Insight

• Use metrics and data to monitor HR Operations performance, identify improvement opportunities, and drive accountability.
• Provide regional insight to the VP, HR Operations to inform decisions, trends, and prioritization.

Leadership & Culture

• Foster a culture of collaboration, inclusion and continuous learning within the regional team.
• Role-model Precision’s values of Client Service, Purpose, Accountability, Mutual Respect and Collaboration.
• Encourage innovation, curiosity, and shared ownership across regions to continually evolve HR Operations globally.

Experience & Skills:

Essential

• Broad HR Operations or Shared Services experience across multiple countries.
• Proven success leading teams and embedding new ways of working.
• Deep understanding of HR processes, compliance, and governance.
• Strong collaboration skills and comfort working in a global matrix environment.
• Data-driven, analytical mindset with an eye for simplification and continuous improvement.
• Comfort navigating ambiguity and building structure from the ground up.

Desirable

• Experience with global HRIS platforms - ideally SAP SuccessFactors.
• Familiarity with automation or AI-enabled HR solutions.
• Exposure to global service delivery models or shared service environments.

Key Competencies:

• Collaborative and delivery-focused mindset with a strong sense of ownership.
• Skilled at building alignment across regions and working as part of one global HR Operations team.
• Ability to synthesize information quickly and communicate clearly across different audiences.
• Comfortable working in a dynamic fast-paced environment while balancing multiple priorities.
• Curious about technology and confident adopting new tools, automation, and AI to simplify work.
• Pragmatic and solutions-oriented - focuses on making processes work in real life, not just on paper.

About you

We are looking for someone who is a whizz with Python, has experience with microservices, and is happy to get stuck into a gritty, fast-paced environment to work within our awesome Python team, championing and leading the build of secure, robust, and high-performance systems. 

The Opportunity

Our Python team builds highly available, low-latency microservices from scratch using the latest bleeding-edge technologies.

You will own and develop multiple services across our revenue domain billing, tax calculation, customer commitment management, and AI-powered revenue operations agents. You'll have the opportunity to make a huge impact on our growing company by solving complex problems as we scale. You'll be part of a group of people working together to build solutions to mission-critical problems and a company that values the very best ideas. People rely on our products to communicate daily, which means they rely on us to build things with a high degree of resiliency and reliability.

• Design developer/agent-friendly APIs.
• Build, test, and deploy applications to deliver critical global communications services.
• Identify and resolve issues related to latency, scalability, and performance.
• Create tools and AI agents to automate revenue operations.
• Investigate and resolve production issues by tracing through logs, data, and code to find root causes.
  
  

Who we're looking for

• 5+ years of professional software development experience with an object-oriented programming language
• Experience with web application development using Python (FastAPI, aiohttp, or similar).
• Experience designing and building RESTful APIs.
• Experience working with asynchronous programming
• Comfort working with PostgreSQL and relational databases at scale, including schema migrations, raw SQL queries and query optimization.
• Experience with event-driven architectures and message brokers (RabbitMQ, Kafka or similar).
• Experience in a highly available, uptime-critical production environment.
• Deep knowledge of microservice architecture patterns and anti-patterns
• Familiarity with Docker, Kubernetes, Consul, GitHub Actions, Argo CD, Prometheus, or OpenTelemetry.
• Strong troubleshooting skills — you can dig through logs, query databases, trace distributed systems, and read unfamiliar code to get to the bottom of an issue.
• Comfortable owning services in production, including on-call responsibilities and incident resolution.
• Comfortable using AI coding agents as part of your investigation workflow, while knowing when to rely on your own judgement.

Bonus Points For

• Experience with billing, tax, or financial systems.
• Telecom domain knowledge
• Experience with SQLAlchemy and Alembic.
• You take a thoughtful approach to decision making, knowing when to move fast and when to long-term optimize.
• You want to work in a fast-paced, product-driven environment.
• You keep up to date with the latest technologies and patterns, and enjoy sharing what you've learned.
• Familiarity with agent communication protocols (MCP, A2A).
• Experience building AI agents or LLM-powered applications.

#LI-KG1

#LI-BRAZIL

Our Strategic Account Executives target and close new business with Datadog’s largest, most strategic customers and prospects. In this role you’ll be focused on uncovering the pain points organizations face as they operate in or migrate to a cloud environment at scale as well as delivering the appropriate Datadog solution.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

• Prospect into large Fortune 1000 companies while running an efficient sales process
• Maintain, build and own specific relationship maps for your territory including existing relationships and aspirational contacts
• Develop a deep comprehension of customer's business
• Negotiate favorable pricing and business terms with large commercial enterprises by selling value and ROI
• Handle existing customer expectations while expanding reach and depth into assigned territory
• Demonstrate resourcefulness when faced with challenges that defy easy solution
• Have intuitive sense of necessary steps to close business and gain customer validation
• Identify robust set of business drivers behind all opportunities
• Ensure high forecasting accuracy and consistency

Who You Are: 

• Someone with 5+ years closing experience (mix of field selling within mid-market and enterprise)
• Driven and have met/exceeded direct sales goals of 1M+ and operated with an average deal size of $100k+
• Able to demonstrate methodology to prospect and build pipeline on your own
• Experienced in working for an innovative tech company (SaaS, IT infrastructure or similar preferred)
• Experienced in selling into large Fortune 1000 companies with the ability to win new logos
• Role requires regular travel to client sites, within your area and other regions, using various modes of transportation (car, train, air), depending on business needs

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth: 

• High income earning opportunities based on self performance
• New hire stock equity (RSU) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing 
• Sales training in MEDDIC and Command of the Message 
• Intra-departmental mentor and buddy program for in-house networking 
• An inclusive company culture, opportunity to join our Community Guilds
• Generous and competitive medical benefits package
• Retirement savings match
• Pet adoption and insurance program

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid

We are Datadog's in-house product experts. The Technical Solutions team enables Datadog’s worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. As a Technical Account Manager 2 (TAM 2), you’ll serve as a trusted advisor to our strategic customers, accelerating their adoption of the Datadog platform and enabling long-term success. TAM 2s bring deep technical expertise, refined customer skills, and consultative insight into how monitoring, observability, and DevOps practices translate to business value.

At Datadog, we place value in our office culture—the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

• Act as a technical advisor to 3 primary enterprise accounts, ensuring successful product adoption and effective usage of the Datadog platform.
• Lead enablement and adoption sessions across core product areas tailored to your customer’s architecture and business needs.
• Analyze customers’ IT Operations environments and workflows to recommend configuration, product usage, and performance improvements.
• Deliver technical business reviews, health checks, and account maturity assessments, contributing to customer QBRs with impactful recommendations.
• Escalate product issues appropriately and advocate for your customers’ needs with Datadog’s Product and Engineering teams.
• Create executive-level summaries and insights that tie platform usage to business outcomes.
• Participate in internal TAM strategy sessions and contribute to team learning through feature presentations, case studies, or best-practice sharing

Who You Are:

• You have 2+ years of experience in a technical customer-facing role (TAM, Solutions Architect, SRE, DevOps Engineer, or similar) within the cloud or observability space.
• You’re confident with at least two public cloud platforms (e.g. AWS, Azure, GCP) and have hands-on experience with infrastructure or application monitoring.
• You’re familiar with scripting or automation tools (e.g. Python, Bash, Terraform, Chef/Puppet).
• You have working knowledge of CI/CD pipelines and containerization tools (e.g. Jenkins, GitLab, Docker, Kubernetes).
• You excel at communicating technical concepts to both technical and non-technical stakeholders, and can adapt your style for individual contributors or exec audiences.
• You’re able to work with minimal guidance on customer enablement, issue triage, and product adoption strategies.
• You are comfortable traveling up to 25–30% of the time as needed (via auto, air, or train).
• Previous experience using Datadog or other cloud monitoring tools is a strong plus

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth:

• Best-in-breed onboarding program
• Generous global benefits package
• Intra-departmental mentor and buddy program for in-house networking
• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• An inclusive company culture, including Community Guilds and Inclusion Talks

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid

• Provide product expert support to the new business (sales) team
• Conduct tech calls as part of new business cycles
• Master Optimove's products and technologies and become the go-to resource for any technical questions that arise as part of new business cycles
• Support the completion of RFPs
• Present deep product demos to prospects
• Understand our clients' technical and business needs
• Work closely with Data Science and Product Integration teams to maintain a tight connection between the "Front Stage" and "Back Stage"
• Support onboarding and ongoing education for the new business team, especially as it relates to the product
• Attend conferences as needed
• Continuously develop your MarTech expertise — we invest in your learning

• Experience in a technical pre-sales, solutions, or consulting role — or equivalent hands-on experience (internships, projects, or a fast-paced startup count)
• Fluency in English and Portuguese (business & technical) — must
• Fluency in Spanish is a huge plus
• Technical background either from education or work experience (MarTech experience a plus)
• Able to communicate about technology clearly and coherently, even with non-technical audiences
• Self-driven and hungry to grow — you seek feedback, take ownership, and don't wait to be told what to do
• You ramp up quickly and adapt well when things change (and in MarTech, they always do)
• Strong multitasking and prioritization skills
• Comfortable with ambiguity — you find the path forward even when the playbook isn't written yet
• Excellent interpersonal, communication, and presentation skills
• Comfortable traveling as needed
• Genuinely curious — you explore technology for fun, not just for work

The Mission

We are seeking an exceptional Software Engineer to join our growing Cloud Native Applications team. The right candidate is someone who has deep expertise in application design and is passionate about working with our customers, partners, and colleagues to drive innovation forward. Your mission will be to work alongside Caylent’s Engineers, Architects, Sales, and Project Managers to deliver AWS solutions across our diverse and forward-thinking customer base. You’ll work with the latest technologies and support customers looking to bring cutting-edge ideas to market.

Your Assignment

● Collaborate with Architects and Engineering Managers to deliver high-quality technical solutions.
● Understand client requirements to build solutions defined in project backlogs.
● Participate in Agile ceremonies such as daily standups, sprint planning, retrospectives, and demos.
● Write production ready, well-tested, and documented code across cloud environments.
● Contribute to building infrastructure, data pipelines, or application components depending on project needs.
● Troubleshoot and resolve technical issues in development, staging, etc.
● Participate in code reviews and knowledge sharing within your team.
● Demonstrate Caylent’s values by staying curious, being an exceptional partner, and continuously learning.

Your Qualifications

Core Consulting Qualifications

Customer Experience
●Committed to delivering exceptional client experiences, professionally responding to customer inquiries, clearly communicating project status, and providing valuable
solutions aligned to client needs.

Collaboration
● Demonstrates strong collaboration with internal teams, proactively aligning on priorities, responding to clients, and addressing client feedback.

Communication
● Effectively communicates technical information clearly and actively listens to clients and team members to confirm understanding and prevent miscommunication.

Technical Qualifications

● Deep expertise with AWS cloud services.
● Strong experience writing, reviewing, and deploying code using modern languages (Node.js, Go, React, Angular, TypeScript, Python, etc.).
● Technical background in application development and modern architecture.
● Experience managing customer engagements and contributing to project delivery.
● Desire to integrate innovative technologies into development workflow
● Familiarity with Generative AI technologies
● Proficient in building and maintaining CI/CD pipelines and cloud automation.
● Experience working in client-facing roles within consulting or professional services.

Preferred Qualifications

• Experience working in a client-facing environment
• Experience working in consulting or professional services 
• Experience with testing and automation
• Experience with UI/UX
• Experience building and maintaining CI/CD pipelines
• Bachelor's or Master's degree in Information Technology or related field

Benefits

• 100% remote work
• Company stock option plan
• Generous holidays and flexible PTO
• Paid for exams and certifications
• Peer bonus awards
• State of the art laptop and tools
• Individual professional development plan
• Annual stipend for Learning and Development
• Work with an amazing worldwide team and in an incredible corporate culture

Your wellbeing, our mission. Join a company shaping a healthier world.

GET TO KNOW US

At Wellhub we're revolutionizing workplace wellness. Our platform connects employees worldwide to the best partners for fitness, mindfulness, therapy, nutrition, and sleep—all in one simple subscription. Headquartered in NYC with team members in Europe, North America and South America, we’re on a mission to make every company a wellness company.

We believe work should be fulfilling, inspiring, and balanced. Here, you’ll find a team that values wellbeing, collaboration, and different perspectives, where passion and creativity push boundaries to create real impact. Your contributions will help shape a healthier, more balanced world for you and millions of people globally. 

Join us in redefining the future of wellbeing!

THE OPPORTUNITY

We are hiring a Partner Acquisition Channel Sr Manager to our Partners team in São Paulo! 

We are seeking a senior professional focused on Technology Partnerships and Integrations to manage the ecosystem of Management Systems (CMS) in Brazil. You will be responsible for leading the end-to-end integration strategy, ensuring technology adoption by Wellhub’s partner gyms. In addition to managing high-level relationships with C-level executives from leading fitness software companies, this role requires leading data-driven projects, optimizing technical onboarding, and expanding indirect channels to reduce operational friction and unlock new business value. 

YOUR IMPACT

• Integration Strategy & Adoption: Lead the execution of integration OKRs in Brazil. Map and manage the entire partner technology journey (Not Mapped, Recommendation, Activation, Adoption), creating data-driven action plans to increase conversion at every stage.
• CMS Ecosystem Management: Act as the primary point of contact and negotiator with C-level executives (CEOs, CTOs, CROs) of the market's main management systems (e.g., Evo, Pacto, NextFit, Tecnofit, etc.). Lead the partnership process for new CMS providers—from initial engagement, negotiation, and signing of API Agreements to ongoing technical onboarding support and troubleshooting.
• Strategic Project Leadership: Structure and lead projects that unlock mutual value, such as integrating financial and reconciliation data between the Partner Portal and CMS providers. Conduct analyses and alignments regarding incrementality and cannibalization reports.
• Intelligence & Data: Continuously monitor integration performance using BI tools (e.g., Looker). Develop detailed analyses by executive and partner engagement level, ensuring clear visibility into adoption funnel bottlenecks.
• Marketing & Channel Ecosystem: Develop joint marketing initiatives with CMS partners (Partner Club, regional events, etc.).
• Cross-Functional Collaboration: Work in synergy with Global Ops, Support (CX), Product (PD), and Legal teams to drive continuous improvement in onboarding processes and the development of Business Requirement Documents (BRDs).
• Live the mission: inspire and empower others by genuinely caring for your own wellbeing and your colleagues. Bring wellbeing to the forefront of work, and create a supportive environment where everyone feels comfortable taking care of themselves, taking time off, and finding work-life wellness.

WHO YOU ARE

• Advanced English skills
• Project & Operations Management: Robust ability to manage complex technical and operational projects, focusing on process optimization and resolving systemic bottlenecks in B2B journeys.
• Relationship & Negotiation: Excellent communication skills to engage and influence decision-makers (C-levels), building long-term, high-trust relationships with partner tech companies.
• Data-Driven (Analytical Skills): Proficiency in data analysis and dashboard creation (experience with Looker is a plus). Ability to structure commercial strategies and technical defenses based on performance and incrementality reports.
• Product Vision: Deep understanding of API integrations and experience with management software workflows. Skilled at translating commercial needs into clear technical requirements.
• Resilience & Autonomy: A hands-on, proactive profile capable of navigating long-cycle development and integration projects while orchestrating multiple internal teams.

We recognize that individuals approach job applications differently. We strongly encourage all aspiring applicants to go for it, even if they don't match the job description 100%. We welcome your application and will be delighted to explore if you could be a great fit for our team. For this specific role, please note that prior experience in strategic partnership management with CMS/SaaS providers and technical project leadership involving API integrations are mandatory requirements.

WHAT WE OFFER YOU

With thoughtful benefits, emotional wellbeing resources, and a culture that empowers you to take ownership of your role and your wellbeing, we create an environment where you can thrive in all dimensions of your life. 

Our flexible benefits program allows you to customize some of the benefits, according to your needs!

Our benefits include:

WELLHUB: Free Gold+ membership with access to onsite gyms and studios, digital fitness programs, and online wellness resources for meditation, nutrition, mental wellbeing support, and more! Add up to three family members to your plan, ensuring access to wellness for those who matter most to you.

WELLZ: A complete emotional wellbeing program with a unique approach. It offers personalized journeys that combine individual therapy sessions (52 per year) and on-demand content. 

HEALTHCARE: Health, dental, and life insurance. 

FLEXIBLE WORK: As a Flexible First company, we offer hybrid to give you the freedom to work in a way that suits you. When you join, use our home office reimbursement to set up your home office. 

FLEXIBLE SCHEDULE: Flexibility for us isn’t just about where we work—it also means being able to shape how and when we get things done. Together with their leaders, employees define schedules that align with their time zones, team needs, and personal routines.

PAID TIME OFF: It’s important to take time away from work to recharge.Employees receive vacations after 6 months and additional 3 days off per year + 1 day off for each year of tenure (up to 5 additional days) + an extra holiday for your birthday!

PAID PARENTAL LEAVE: Welcoming a new child is one of the most special moments in your life. Take the time to be present and enjoy your growing family. We offer 100% paid parental leave to all new parents. Parents giving birth are eligible for an extended leave and a ramp-back period to return part-time while they get settled.  

CAREER GROWTH: Access world-class platforms, participate in interactive sessions,  build your personalized development roadmap, and explore internal opportunities. We focus on continuous learning and feedback to support your journey toward personal and professional success.

CULTURE: You’ll join a team of passionate people who come together to break boundaries, support each other, and create a meaningful impact in workplace wellness. We win together, building trust through open communication and a culture where every perspective matters. Learn more about our shared culture and values here. 

And to get a glimpse of life at Wellhub… Follow us on Instagram @lifeatwellhub and LinkedIn!

Wellhub was named a Top Sales Team of 2025!
This is a recognition of the collaboration and impact we create together every day. Ready to be part of a team that’s making a real difference? Read more about the award here. 

Diversity, Equity, and Belonging at Wellhub

We aim to create a collaborative, supportive, and inclusive space where everyone knows they belong. 

Wellhub is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.

Our commitment to inclusion also extends to how we recognize and reward our people. We’re proud to be Syndio Fair Pay Certified, reflecting our ongoing dedication to equitable and fair pay practices across our global team. Read more about it here.

Questions on how we treat your personal data? See our Aviso de Privacidade para Candidatos. 

 #LI-HYBRID

 #LI-ONSITE 

Why Join Exadel

We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks.

From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next.
What powers it all? Our people are ambitious, collaborative, and constantly evolving.

About the Client

A major Brazilian financial institution specializing in investment banking, wealth management, and corporate lending. The customer develops secure digital banking platforms and financial solutions to serve a diverse global client base.

What You’ll Do

• Design and implement prioritized backend features using best software engineering practices and consistent functional and technical validations throughout the development lifecycle
• Deliver scalable, flexible, and resilient solutions aligned with modern architectural principles
• Apply and advocate for architectural patterns such as event-driven microservices
• Actively participate in technical discussions and contribute to the evolution of the product’s technical architecture
• Support product discussions by providing technical input to guide architecture-related decisions
• Integrate internal and external services using RESTful APIs, asynchronous messaging, and event hubs 

What You Bring

• 4–5 years of experience in backend development with Java
• At least 2 years of hands-on experience with Spring Boot or Quarkus
• Strong experience developing and deploying microservices in AWS cloud environments
• Solid knowledge of relational (e.g., MySQL, PostgreSQL) and non-relational databases (e.g., DynamoDB, MongoDB)
• Experience with messaging and event streaming systems (e.g., Kafka, RabbitMQ, SQS, SNS)
• Proficiency in microservices architecture, including containerization (Docker) and orchestration (Kubernetes)
• Familiarity with observability best practices (structured logging, metrics, health checks), using tools such as DataDog
• Strong testing practices: unit testing (JUnit), integration and contract testing (Postman/Newman)
• Experience with CI/CD pipelines using tools such as Jenkins or similar
• Deep understanding of software engineering principles and clean code practices (Design Patterns, SOLID, Clean Code, 12-Factor App)

Nice to have

• Experience with serverless services (e.g., AWS Lambda)
• Exposure to multi-cloud environments (Azure, GCP) 

English level

Fluency in English for conducting meetings 

Legal & Hiring Information

• Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more
• Reasonable accommodations are available to enable individuals with disabilities to perform essential functions
• Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs

Your Benefits at Exadel

Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details.

• International projects
• In-office, hybrid, or remote flexibility
• Medical healthcare
• Recognition program
• Ongoing learning & reimbursement 
• Well-being program
• Team events & local benefits 
• Sports compensation 
• Referral bonuses 
• Top-tier equipment provision

Exadel Culture

We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.

About us

Radiant Security is building the most advanced AI SOC platform, featuring unbounded alert triage, investigation, and response for security teams at scale. Our platform ingests alerts from across an organization's entire security stack (SIEM, EDR, identity, cloud) and uses AI to triage, investigate, and surface what actually matters. We're replacing alert fatigue with clear signal, so analysts can focus on real threats.

We're a small, fast-moving team. We ship continuously, stay close to customers, and hold ourselves to a high standard. Our product touches the daily workflows of security teams, and decisions we make have a direct impact on how quickly threats get resolved.

Join us and boost your career with hands-on AI experience.

The Role

We are looking for a technically-adept and customer-obsessed Technical Customer Success Manager to join our team in San Francisco. This is a high-impact role designed for someone who doesn't just manage accounts, but acts as a strategic technical advisor.

The ideal candidate will bridge the gap between complex cybersecurity technology and business value, ensuring our enterprise customers successfully adopt, integrate, and scale our B2B SaaS platform. You will be the primary technical point of contact, helping customers navigate the technical nuances of our AI-powered security solutions.

What you'll do

• Lead technical implementation for new customers to ensure rapid time-to-value and seamless security stack integration.
• Serve as a technical expert, guiding customers through platform configurations and optimizing their security posture.
• Monitor usage data to identify health risks and execute success plans that drive retention and account growth.
• Act as a bridge to Product/Engineering by translating external customer feedback into actionable roadmap influence.
• Conduct technical deep-dives and business reviews, translating platform wins into clear ROI for customer stakeholders.
• Create documentation and deliver product demos to empower technical champions within the customer’s organization.
• Serve as the lead for technical escalations, partnering with Engineering to ensure swift resolution of critical issues.
• Stay current with cybersecurity trends and emerging technologies to provide informed, strategic guidance.

Things we’re looking for

• 3+ years of experience in a customer-facing technical role (e.g., Junior CSM, Sales Engineer, or Technical Support) within B2B SaaS.
• Proven experience working directly with external enterprise customers; you are comfortable being the "face" of the company.
• A strong interest in or foundational knowledge of SIEM, SOC automation, or cloud security.
• Ability to quickly learn APIs, integrations, and cloud infrastructure to troubleshoot alongside customers.
• Ability to explain technical "how-tos" clearly to both users and managers.
• A self-motivated "startup" mindset. Able to manage multiple priorities and deadlines with minimal oversight.
• Education: BSc/MS in Computer Science, Engineering, or a technical 4-year degree.
• Domain knowledge of AI/ML is a plus.

Benefits

• Generous equity package
• Unlimited PTO (take time when you need it)
• Great healthcare
• Stay Healthy subsidy (for gym and sports)

The process

We’re a startup and we’re making decision quickly. Our process is designed to give you the best glimpse of our team and allow us to evaluate your technical and culture fit.

People Screening > Manager Interview > Case > Interview with the VP of Product (where you'll present your case) > Peer Interview

Why You'll Love This Role: 

We're looking for an experienced ML Ops Engineer to join the ML/AI team at Newsela. This team works on projects ranging from classical Machine Learning to AI / Generative pipelines.  This is a hands-on role. You'll work closely with ML/AI, data and site reliability engineers to take models from prototype to production, build robust data pipelines, and keep our services running smoothly as we continue to scale.

What You'll Be Doing:

• Design and maintain CI/CD pipelines for ML model training, packaging, and deployment across our microservices.
• Manage containerized services on AWS ECS, optimizing for cost, latency, and availability.
• Automate infrastructure provisioning and service configuration with Terraform.
• Work to maintain and scale services that make use of third party LLM providers.
• Build and improve data pipelines that feed models from BigQuery, S3, and DynamoDB into training and inference workflows.
• Instrument services with observability tooling (Datadog, OpenTelemetry, Langfuse) and establish SLOs for model-serving endpoints.
• Collaborate with ML engineers to productionize new models using BentoML, FastAPI, and container-based serving.

About You:

• 2-3 years in ML Ops supporting ML/AI features, systems and workflows with 3-4 years prior experience in DevOps, CloudOps or SRE.
• Strong proficiency in Python.
• Hands-on experience with Docker containerization and container orchestration.
• Solid understanding of CI/CD for ML workflows in an enterprise production environment.
• Experience with Infrastructure as Code, preferably Terraform.
• Familiarity with cloud platforms — specifically AWS (ECS, ECR, S3, DynamoDB, CloudWatch) and GCP (BigQuery, Vertex AI).
• Experience with LLM integration and observability (OpenAI API, Google GenAI, Langfuse tracing).
• Experience building and maintaining data pipelines for ML training and feature engineering
• Familiarity with ML modeling workflows — training, evaluation, experiment tracking (e.g. MLFlow, Weights & Biases), and model versioning
• Experience monitoring and flagging model drift over time.
• Exposure to NLP/NLU models and frameworks such as Hugging Face Transformers, spaCy, or sentence-transformers
• Knowledge of vector databases (LanceDB, FAISS) and embedding-based retrieval systems
• Experience with scaling and maintaining deep learning frameworks (TensorFlow, PyTorch) in production settings
• Familiarity with classical ML libraries (scikit-learn, XGBoost, LightGBM) and model explainability tools (SHAP)
• Working knowledge of ML serving frameworks such as BentoML or similar.
• Comfort working with FastAPI or similar async Python web frameworks.

Please note that given the nature of the contract, this role will not be eligible to participate in company-sponsored benefits

About Newsela:

Newsela is a leading education technology company dedicated to meaningful classroom learning for every student. We deliver integrated, AI-powered solutions designed to unlock student engagement, empower teachers, and drive meaningful learning outcomes. Our suite of products supports knowledge and skill development, writing practice, daily instruction, assessment, and data-informed decision-making across K–12 classrooms. Grounded in learning science research, Newsela’s solutions integrate content, assessment, and analytics to help educators track progress, understand student outcomes, and deliver high-impact instruction that supports every learner.

#LI-Remote

Seeking to hire a Contractor based out of Mexico or Argentina for Lead Analytics Engineering Data Team

• We are looking for a Lead Analytics Engineer to join our data team.
• Reporting to the Hiring Manager, you will be responsible for applying data engineering best practices to analytics code to transform, test, and document data.
• You will provide clean and organized data sets to end users.
• You will be provide expert code reviews and mentorship to other engineers in the data space
• You will be responsible for building and maintaining composable data models, as well as optimizing SQL query performance for the models you build.
• You will transform raw data into business insights, working closely with stakeholders and developing analyses to answer critical business questions.
• You will create data visualizations and help stakeholders explore and understand the data visualization tools available to them.

Why you'll love this role:Data Modeling and Transformation

• Build new analyses and support existing ones using SQL and Python.
• Apply software engineering principles like version control and continuous integration to the analytics codebase.
• Expand our data warehouse with clean data ready for analysis.

Data Quality and Testing

• Apply advanced data testing strategies to ensure resulting datastores are aligned with expected business logic.
• Implement validation checks and automated testing procedures to manage data quality in your ETL/ELT pipelines.

Collaboration and Communication

• Work with stakeholders to define business logic and data expectations.
• Help drive a change in the usage of data by actively surfacing insights to stakeholders.
• Lead initiatives and problem definition, scoping, design, and planning.

Infrastructure and Automation

• Build tools and automation to run data infrastructure.
• Manage large-scale data migrations in relational datastores.

Why you're a great fit:

• 8+ Years experience working with data in a software environment. 
• Required Skills: Mastered proficiency in SQL and Python; advanced experience managing business semantic layer tooling, data catalog tooling and  data integrity testing frameworks. Experience with dbt orchestration and best practices.
• You have a track record of working autonomously and proactively, with deep domain knowledge of data systems.
• Required Tech Stack: SQL, Python, relational datastores, DAG tooling (like Dagster or Airflow), dbt and Tableau.
• Experience with cloud-based infrastructure (AWS, GCP, Terraform) and document, graph, or schema-less datastores.

Please note that given the nature of the contract, this role will not be eligible to participate in company-sponsored benefits

About Newsela:

Newsela is a leading education technology company dedicated to meaningful classroom learning for every student. We deliver integrated, AI-powered solutions designed to unlock student engagement, empower teachers, and drive meaningful learning outcomes. Our suite of products supports knowledge and skill development, writing practice, daily instruction, assessment, and data-informed decision-making across K–12 classrooms. Grounded in learning science research, Newsela’s solutions integrate content, assessment, and analytics to help educators track progress, understand student outcomes, and deliver high-impact instruction that supports every learner.

#LI-Remote

Required:

• 3+ in Windows desktop application development using Windows App SDK, WinUI (or similar), C#, XAML — and ideally additional experience with native Windows code (C++, Win32/WinRT/COM).
• Deep understanding of Windows application architecture, including interop between managed code (.NET) and native code.
• Proven track record of designing, building, and shipping production-quality desktop applications, with an emphasis on reliability, performance, scalability, and maintainability.
• Strong experience with accessibility APIs on Windows (e.g. Microsoft UI Automation or similar), and a dedication to building accessible and inclusive software.
• Excellent software engineering fundamentals: OOP, design patterns, data structures, algorithms, memory management, multi-threading or asynchronous programming (where relevant).
• Experience leading technical design, mentoring other engineers, conducting code reviews, and making architecture-level decisions.
• Strong communication skills; ability to articulate tradeoffs, collaborate with cross-functional teams, and drive consensus.
• A user-centric mindset: focus on building polished, intuitive, and accessible experiences for end users.

Preferred / Bonus:

• Experience with writing automated tests for UI — unit tests, integration tests, UI automation tests; familiarity with relevant testing frameworks.
• Experience with performance optimization for desktop apps (memory usage, startup time, rendering performance, high-DPI support, responsiveness under load).
• Experience with localization/globalization, right-to-left UI support, internationalization, accessibility for multiple regions.
• Familiarity with telemetry, analytics, crash reporting, logging, and error monitoring in desktop applications.
• Previous experience in shaping CI/CD workflows, release pipelines, and deployment strategies for desktop applications.
• Demonstrated ability to take ownership of feature areas or modules and drive them long-term, including maintenance, refactoring, and technical debt management.

What we offer

• A high-impact role: you will define architecture, shape the future of our Windows product, and directly influence what millions of users see and experience.
• A collaborative, flat-structure engineering culture — you are not just a coder, but a builder and a decision-maker.
• Opportunities to lead — mentor others, steer technical direction, and grow into broader technical leadership (e.g. Tech Lead, Architect).
• Flexibility, autonomy, and responsibility: you define how to solve problems, own features end-to-end, and contribute to long-term product vision.
• A purpose-driven mission: building software that’s reliable, accessible, and user-centered — making a real difference for people.                  

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 
Refer them! 

Speechify is committed to a diverse and inclusive workplace. 
Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Required:

• 3+ in Windows desktop application development using Windows App SDK, WinUI (or similar), C#, XAML — and ideally additional experience with native Windows code (C++, Win32/WinRT/COM).
• Deep understanding of Windows application architecture, including interop between managed code (.NET) and native code.
• Proven track record of designing, building, and shipping production-quality desktop applications, with an emphasis on reliability, performance, scalability, and maintainability.
• Strong experience with accessibility APIs on Windows (e.g. Microsoft UI Automation or similar), and a dedication to building accessible and inclusive software.
• Excellent software engineering fundamentals: OOP, design patterns, data structures, algorithms, memory management, multi-threading or asynchronous programming (where relevant).
• Experience leading technical design, mentoring other engineers, conducting code reviews, and making architecture-level decisions.
• Strong communication skills; ability to articulate tradeoffs, collaborate with cross-functional teams, and drive consensus.
• A user-centric mindset: focus on building polished, intuitive, and accessible experiences for end users.

Preferred / Bonus:

• Experience with writing automated tests for UI — unit tests, integration tests, UI automation tests; familiarity with relevant testing frameworks.
• Experience with performance optimization for desktop apps (memory usage, startup time, rendering performance, high-DPI support, responsiveness under load).
• Experience with localization/globalization, right-to-left UI support, internationalization, accessibility for multiple regions.
• Familiarity with telemetry, analytics, crash reporting, logging, and error monitoring in desktop applications.
• Previous experience in shaping CI/CD workflows, release pipelines, and deployment strategies for desktop applications.
• Demonstrated ability to take ownership of feature areas or modules and drive them long-term, including maintenance, refactoring, and technical debt management.

What we offer

• A high-impact role: you will define architecture, shape the future of our Windows product, and directly influence what millions of users see and experience.
• A collaborative, flat-structure engineering culture — you are not just a coder, but a builder and a decision-maker.
• Opportunities to lead — mentor others, steer technical direction, and grow into broader technical leadership (e.g. Tech Lead, Architect).
• Flexibility, autonomy, and responsibility: you define how to solve problems, own features end-to-end, and contribute to long-term product vision.
• A purpose-driven mission: building software that’s reliable, accessible, and user-centered — making a real difference for people.                  

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 
Refer them! 

Speechify is committed to a diverse and inclusive workplace. 
Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Required:

• 3+ in Windows desktop application development using Windows App SDK, WinUI (or similar), C#, XAML — and ideally additional experience with native Windows code (C++, Win32/WinRT/COM).
• Deep understanding of Windows application architecture, including interop between managed code (.NET) and native code.
• Proven track record of designing, building, and shipping production-quality desktop applications, with an emphasis on reliability, performance, scalability, and maintainability.
• Strong experience with accessibility APIs on Windows (e.g. Microsoft UI Automation or similar), and a dedication to building accessible and inclusive software.
• Excellent software engineering fundamentals: OOP, design patterns, data structures, algorithms, memory management, multi-threading or asynchronous programming (where relevant).
• Experience leading technical design, mentoring other engineers, conducting code reviews, and making architecture-level decisions.
• Strong communication skills; ability to articulate tradeoffs, collaborate with cross-functional teams, and drive consensus.
• A user-centric mindset: focus on building polished, intuitive, and accessible experiences for end users.

Preferred / Bonus:

• Experience with writing automated tests for UI — unit tests, integration tests, UI automation tests; familiarity with relevant testing frameworks.
• Experience with performance optimization for desktop apps (memory usage, startup time, rendering performance, high-DPI support, responsiveness under load).
• Experience with localization/globalization, right-to-left UI support, internationalization, accessibility for multiple regions.
• Familiarity with telemetry, analytics, crash reporting, logging, and error monitoring in desktop applications.
• Previous experience in shaping CI/CD workflows, release pipelines, and deployment strategies for desktop applications.
• Demonstrated ability to take ownership of feature areas or modules and drive them long-term, including maintenance, refactoring, and technical debt management.

What we offer

• A high-impact role: you will define architecture, shape the future of our Windows product, and directly influence what millions of users see and experience.
• A collaborative, flat-structure engineering culture — you are not just a coder, but a builder and a decision-maker.
• Opportunities to lead — mentor others, steer technical direction, and grow into broader technical leadership (e.g. Tech Lead, Architect).
• Flexibility, autonomy, and responsibility: you define how to solve problems, own features end-to-end, and contribute to long-term product vision.
• A purpose-driven mission: building software that’s reliable, accessible, and user-centered — making a real difference for people.                  

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 
Refer them! 

Speechify is committed to a diverse and inclusive workplace. 
Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Required:

• 3+ in Windows desktop application development using Windows App SDK, WinUI (or similar), C#, XAML — and ideally additional experience with native Windows code (C++, Win32/WinRT/COM).
• Deep understanding of Windows application architecture, including interop between managed code (.NET) and native code.
• Proven track record of designing, building, and shipping production-quality desktop applications, with an emphasis on reliability, performance, scalability, and maintainability.
• Strong experience with accessibility APIs on Windows (e.g. Microsoft UI Automation or similar), and a dedication to building accessible and inclusive software.
• Excellent software engineering fundamentals: OOP, design patterns, data structures, algorithms, memory management, multi-threading or asynchronous programming (where relevant).
• Experience leading technical design, mentoring other engineers, conducting code reviews, and making architecture-level decisions.
• Strong communication skills; ability to articulate tradeoffs, collaborate with cross-functional teams, and drive consensus.
• A user-centric mindset: focus on building polished, intuitive, and accessible experiences for end users.

Preferred / Bonus:

• Experience with writing automated tests for UI — unit tests, integration tests, UI automation tests; familiarity with relevant testing frameworks.
• Experience with performance optimization for desktop apps (memory usage, startup time, rendering performance, high-DPI support, responsiveness under load).
• Experience with localization/globalization, right-to-left UI support, internationalization, accessibility for multiple regions.
• Familiarity with telemetry, analytics, crash reporting, logging, and error monitoring in desktop applications.
• Previous experience in shaping CI/CD workflows, release pipelines, and deployment strategies for desktop applications.
• Demonstrated ability to take ownership of feature areas or modules and drive them long-term, including maintenance, refactoring, and technical debt management.

What we offer

• A high-impact role: you will define architecture, shape the future of our Windows product, and directly influence what millions of users see and experience.
• A collaborative, flat-structure engineering culture — you are not just a coder, but a builder and a decision-maker.
• Opportunities to lead — mentor others, steer technical direction, and grow into broader technical leadership (e.g. Tech Lead, Architect).
• Flexibility, autonomy, and responsibility: you define how to solve problems, own features end-to-end, and contribute to long-term product vision.
• A purpose-driven mission: building software that’s reliable, accessible, and user-centered — making a real difference for people.                  

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 
Refer them! 

Speechify is committed to a diverse and inclusive workplace. 
Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

RETENTION STRATEGIST

Our Mission is to be able to say - "Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price"

We are seeking a Driven and Results-Oriented Retention Strategist to join our team.

The Retention Strategist at Common Thread Collective (CTC) plays a critical leadership role in guiding our clients toward sustainable and scalable growth. This position is all about owning ensuring revenue is delivered predictably for the business through retention marketing efforts —using data-backed insights to build forecasts, shape strategic direction, and ensure consistent performance delivery. At CTC, your expertise is invaluable, covering the elements of CTC's strategic forecasting methods and the foundational principles of retention marketing.

Your role isn't limited to email strategy—you're a key partner to our clients on Customer Retention. You proactively communicate the rationale behind our approach and connect the dots between forecasts and the emails/sms/direct mail etc that are sent out. That level of clarity builds confidence and deepens trust, ensuring our clients feel supported and understood every step of the way.

You stand as a zealous advocate and representative of CTC's unique approach to retention and its accompanying tools.

 As a Retention Strategist, you lead with precision and vision, ensuring that every initiative meets the highest standards of execution and effectiveness.

You thrive on challenges, take ownership of outcomes, and are committed to building, optimizing, and scaling high-performance marketing strategies. We embrace the mantra, "Everyday in Everyplay, Count on Me," meaning we take full responsibility, drive excellence, and always deliver results.

WHAT WE LOOK FOR

This place isn’t for everyone, but it might be for you if…

Our core values are the heart and soul of this incredible Company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business.

To give ourselves our best shot at accomplishing Our mission, we organize all of our decisions — from recruiting, to hiring, to raises, to promotions, to how we spend our time and money — in the direction of three committed values.

We recognize these values aren't for everyone.

They're challenging. In fact, they're so challenging, that's why we invest so much in supporting our team and why we tend to attract people who are craving the opportunity to do more at work than get a paycheck. We're looking for those who are interested in making their work significant.

AUTODIDACT

• Naturally curious and an autodidact, able to absorb information quickly and effectively, like osmosis. Your commitment to learning sets you apart, absorbing information swiftly and more effectively than your peers.
• Your openness to both offer and embrace feedback as an opportunity for growth and implement it proactively, without needing constant direction.
• Demonstrates resourcefulness, and independently refine your skills without being prompted.
• Thrives in a self-managed environment, showing autonomy, initiative, and a commitment to continuous improvement and not requiring task lists built by their managers and constant oversight.

UNIMPEACHABLE CHARACTER

• Embodies a character that inspires pride in both personal and professional associations.
• Consistently honest, with the courage to acknowledge and communicate hard truths, and the humility to accept them, even when uncomfortable, and never lie in any situation.
• Displays a high level of self-awareness, taking full ownership of outcomes without resorting to a victim mindset.
• Values constructive feedback and integrates it, understanding nothing great is built without feedback.

COMPETITIVE GREATNESS

• Performs at their best when it matters most, The Enjoyment of Hard Challenges.
• Demonstrates an unyielding determination to get things done, regardless of obstacles, time constraints, skills needed, or resources.
• Adapts to changing circumstances, recognizing that true success is about not just meeting, but exceeding what is required.
• Possesses a deep passion for their work, using creativity and resilience to overcome any hurdle.

Minimum Experience Requirement  

• At least 2 years of hands-on experience in email and SMS marketing, with proven execution across campaigns, automations, segmentation, and optimization.

• A minimum of 2 years of experience in retention marketing, owning initiatives that drive predictable revenue, customer lifetime value, and ongoing lifecycle improvements.

What Success Looks Like

NECESSARY SKILLS

KICK OFF PERIOD

• Be willing to put in the hard work required and be hungry enough to go through the kick off.
• Being ready and prepared for this to be the hardest job you have ever worked, as you would fundamentally develop a high-leverage new skill.
• The ability to take feedback and implement it fast.
• Finish the work to the fullest with quality and on time.
• Perseverance.
• Remember and learn from the repetitive doing of the exercises.

ONBOARDING

• Align with the team and contribute to the team called Brain Trust for Ideas across clients.
• Manage, align & work with the team members of your pod including Growth strategist, Meta/Google/Channel Media Buyer and Creative Strategist.
• Ability to organize, prioritize, and manage multiple tasks with great attention to detail.
• Upkeep of data integrity of your clients across Statlas and other tracking tools.
• Be responsible for the execution of the Prophit system for your clients
• Building an Email Forecast for your clients
  • Utilizing a Growth map using the Prophet System
  • Data Analysis required during analysis of past campaigns and flows etc
  • Marketing calendar alignment and upkeep with clients
• The Monthly Execution and Actualisation vs the Forecast.
  • You make tactical deconstructions and actualize the projections each month, and determine additional resources required to meet KPIs.
• Combine data analysis and feedback from clients to develop strategic plans for the future.
• When it's time to pivot you are among the first early adopters
• Take a lead in situations that present any obstacle to execution.
• An insatiable curiosity, and an inability to leave a problem alone until you've found one or many different potential solutions.
• Responsible for the implementation of CTC's Email and SMS best practices
• Leverage tools like memberships, subscriptions, loyalty programs, popups, quizzes, cart drawers, post-purchase upsell tools, direct mail and more, to impact retention metrics.
• Upkeep and management of our ideologies and processes throughout the account.
• Monitoring active campaigns, and deploying additional resources, or updating strategy to ensure the best possible chance of hitting the Projected Targets.
• Implementing tests in your accounts in an effort to beat your best-performing campaigns.

ENSURING AND HOLDING THE STANDARD OF QUALITY OF WORK

• Ensuring deliverables are on-brand 100% of the time, in collaboration with designers and copywriters.
• Ensuring that automations, campaigns and any other retention tool has the correct technical setups and work in tandem to achieve desired business outcomes
• Ensuring alignment with the client vs the forecast & strategy
• Ensuring above benchmark client satisfaction rate feedback
• Ensuring following the Prophit system execution to 100% within the timeline required.
• Ensuring all the work is delivered based on the timeline assigned with optimal quality & attention to detail.

Client Communication

• You are a champion of communication, ensuring the client is aligned on Retention goals aligned with revenue goals on the Growth Map and next steps, while making sure everybody on your team has clarity on what is required with exact deadlines.
• Responsible for sending daily performance updates to the client
• Ensure alignment across Strategy and Forecast with the client for every week of the month.
• Providing weekly updates via Slack.
• Report where required, collaborating with Growth Strategists and Media Buyers.
  
  

CONTRIBUTING BACK

• Contributing your learnings back to the system for feedback and continuous improvement.
• Contributing & collaborating in ideas and learning across teams.
• Contributing to ideas and learning in future company content production.

NEXT-LEVEL SKILLS

Communication Skills

• Fluent in English, with a proven ability to communicate persuasively and present ideas clearly to various stakeholders.
• Skilled in crafting thoughtful, empathetic client messaging that resonates, demonstrating a high level of emotional intelligence.
• Strong presentation skills, capable of delivering compelling presentations that drive engagement and decision-making.

Great Data Analysis skills

• Strong raw talent for data analysis, with an eagerness to learn and improve.
• Familiarity with data tools, including Google Sheets, with the flexibility to develop advanced skills through on-the-job experience.

Past Experience 

• Historical expertise that compounds to bring a well-rounded perspective and adds value to the role.
• A breadth of experience from any of the multiple domains, including mathematics, data analytics, copywriting, email/sms marketing etc.

Critical Thinking 

• Ability to approach challenges with structured thinking, utilizing logical frameworks to effectively solve complex problems.
• Naturally adept at dissecting issues and proposing practical, impactful solutions.

Impact

• Passionate about e-commerce and eager to contribute to a high-performing team at the forefront of the industry.
• Highly motivated and hardworking, with a strong desire to learn, grow, and make a meaningful impact.
• Thrives in environments where they can see the direct results of their actions on the business, with a strong preference for roles that offer full accountability and autonomy.

Results 

You will merge the Retention, Growth and elements of finance to build a forecasted strategy to help the business achieve its goal.

• Achieve certification and confidence in our ideology by the end of training, enabling precise execution of the Prophit system to ensure top-quality results for clients.
• Consistently deliver high-accuracy performance of retention, far beyond the email/sms platform, referring to the Prophit system's Growth Map and Statlas.
• Lead and collaborate with your team to optimize productivity and maintain high-performance standards.
• Apply best practices in email and sms marketing to drive outstanding results, ensuring no one could achieve better outcomes in your role.
• Maintain client satisfaction levels above benchmark rates, aligning on forecasts to exceed client expectations.
• Adhere to rigorous quality standards in client feedback, forecasting, email production and execution.
• Meet all deadlines and retention requirements requirements, ensuring timely and on Target Performance.
• Contribute valuable ideas to team discussions and company-wide content, supporting growth and innovation.

DOMAIN

MANAGEMENT

• Your supervisor would be Josh Tay, The Director of Retention. 
• As a Retention Strategist, you'll report directly to Josh — a leader known for challenging the norms of retention marketing and alignment with real business growth. Josh is known by his team, and all he’s worked with before, as someone who will make you level up in your thinking. Every team member has walked away being a better retention strategist after working with Josh, that’s his promise to you, no matter if you’ve worked with him for 1 month, 1 year or 5 years

Working under Josh’s guidance will push you to your limits in the best possible way. He models the value of “do whatever it takes to be the absolute best”, and learning from him means you’ll level up in knowledge, perspective and precision. Josh is committed to personally ensuring you reach your full potential as a Retention Strategist, supporting your journey every step of the way.

JOB SCOPE

• Oversee the profitable growth of retention channels, including but not limited to email, sms, direct mail, popups and push notifications. Where required, you may work within subscription, membership, loyalty programs and more.
• Write briefs and ensure the rest of the team is able to execute on it
• Complete reports with a high degree of accuracy, checking against multiple data points
• Analyse metrics and KPIs to measure the effectiveness of retention efforts, providing insights and recommendations for improvements, with Statlas and the Growth Map as your guide.
• Collaborate with design, content and any other relevant teams to create compelling and engaging email content, ensuring brand consistency and messaging alignment.
• Ensure the timely delivery of relevant deliverables (emails, sms etc), which includes effective internal project management and management of clients and their teams.
• Stay updated with industry trends, new features, and best practices in retention marketing to continuously optimize performance.
• This is a client-facing role. So you must be able to consult clients and solve business problems, far beyond the email platform.
• Prioritize the development of relational equity with your team and clients to foster lasting relationships for the continued growth of CTC and our client businesses.

WHAT’S IN IT FOR ME?

SALARY RANGE

• First 30 days – $1.5K (Part-time transition phase)

  • Give notice at your current job (if applicable)

  • Participate in daily training for the first 15 days

  • Shadow and support ongoing accounts during the next 15 days while preparing to take on your own clients

  Days 31–60 – $3K (Full-time start)

  • Transition to full-time

  • Begin managing your first 3 client accounts independently

  Days 61–90 – $4–5K + performance bonuses

  • Continue growing your portfolio

  • Earn bonuses based on hitting revenue targets

  •  Negotiate your term contract annually

This will depend on the amount of clients and the quality of work.

Growth, Transparency, and Fairness in Career Development

• Progress is Clearly Defined
  • Depends primarily on your experience with the system & quality of execution against it. Following a well-defined path for the first 12 months and how exactly you can grow to be promoted to the next level.
• Fairness and transparency are prioritized
  • Access a weekly performance dashboard to see exactly where you stand compared to team members on both objective and subjective metrics.
• Pay transparency is upheld for all team members
  • With consistent contract terms and a clear roadmap for increasing earnings, ensuring everyone understands the path to greater compensation. We will also talk monthly about how you can progress
• My Commitment to You:
  • You will work harder, learn more than ever before, and get recognized by the world for your expertise. You will gain a diverse skill set while actively contributing to the continuous development of new tools and improvements within our system. In doing so you will have an incredible opportunity for rapid career progression.
  • We will continue to provide you mentorship through every step of your development in the role and promotion from it. We will then continue to provide feedback against the expectation and evaluate against it.

Location & Environment

• Fully remote with the ability to pick your schedule.
• Embrace autonomy as a core value, with clear expectations, regular 1:1 feedback sessions, and measurable quality benchmarks to support personal growth. Exceptional work is recognized and rewarded, with weekly check-ins for accountability, ensuring you're consistently challenged and engaged with new opportunities daily.

The salary range for this role is $50,000 - $120,000 per year (Gross in USD) 

About Sezzle:

With a mission to financially empower the next generation, Sezzle is revolutionizing the shopping experience beyond payments, blending cutting-edge tech with seamless, interest-free installment plans that make shopping smarter and more accessible. We’re not just transforming payments; we’re redefining how people discover, interact with, and purchase the things they love while driving real impact on merchant sales through increased conversions and higher order values. As we continue to shape the future of fintech and retail, we’re building an innovative, dynamic team passionate about creating more than just a transaction but a truly unique shopping journey. If you’re excited about pushing boundaries in tech and delivering a game-changing experience for consumers and merchants alike, come join us at Sezzle and help create the future of shopping!

About the Role: 

We are seeking a talented and motivated  Sr. AI engineer who is best in class with a high IQ plus a high EQ. This role presents an exciting opportunity to thrive in a dynamic, fast-paced environment within a rapidly growing team, with abundant prospects for career advancement.

You will be responsible for overseeing the design, development, and deployment of machine learning models that power and enhance our financial platform. In this role, you will drive the creation of scalable machine learning solutions for personalized recommendations in the Sezzle marketplace, fraud detection, and credit risk assessment, utilizing a combination of cloud services, open-source tools, and proprietary algorithms.

Your leadership will be key in blending machine learning development and operations (MLOps) to automate and optimize the full lifecycle of our ML models. You will collaborate with a team of engineers and data scientists to build large-scale, high-quality solutions that address diverse challenges in the shopping and fintech space. You’ll ensure our AI-driven features are robust, efficient, and scalable as we continue to grow.

What You'll Do:

• Design, Build, and Maintain Scalable ML Infrastructure: Lead the design and development of scalable machine learning infrastructure on AWS, utilizing services like AWS Sagemaker for efficient model training and deployment.
• Collaborate with Product Teams: Work closely with product teams to develop MVPs for AI-driven features, ensuring quick iterations and market testing to refine solutions effectively.
• Develop Monitoring & Alerting Frameworks: Create and enhance monitoring and alerting systems for machine learning models to ensure high performance, reliability, and minimal downtime.
• Support Cross-Departmental AI Utilization: Enable various departments within the organization to leverage AI/ML models, including cutting-edge Generative AI solutions, for different use cases.
• Provide Production Support: Offer expertise in debugging and resolving issues related to machine learning models in production, participating in on-call rotations for operational troubleshooting and incident resolution.
• Scale ML Architecture: Design and scale machine learning architecture to support rapid user growth, leveraging deep knowledge of AWS and ML best practices to ensure robustness and efficiency.
• Mentor and Elevate Team Skills: Conduct code reviews, mentor team members, and elevate overall team capabilities through knowledge sharing and collaboration.
• Stay Ahead of the Curve: Stay updated with the latest advancements in machine learning technologies and AWS services, driving the adoption of cutting-edge solutions to maintain a competitive edge.

What We Look For:

• Bachelor's degree in Computer Science, Computer Engineering, Machine Learning, Statistics, Physics, or a relevant technical field, or equivalent practical experience.
• At least 6+ years of experience in machine learning engineering, with demonstrated success in deploying scalable ML models in a production environment.

Preferred Qualifications:

• Deep expertise in one or more of the following areas: machine learning, recommendation systems, pattern recognition, data mining, artificial intelligence, or related technical fields.
• Proven track record of developing machine learning models from inception to business impact, demonstrating the ability to solve complex challenges with innovative solutions.
• Proficiency with Python is required, and experience with Golang is a plus.
• Demonstrated technical leadership in guiding teams, owning end-to-end projects, and setting the technical direction to achieve project goals efficiently.
• Experience working with relational databases, data warehouses, and using SQL to explore them.
• Strong familiarity with AWS cloud services, especially in deploying and managing machine learning solutions and scaling them in a cost-effective manner.
• Knowledgeable in Kubernetes, Docker, and CI/CD pipelines for efficient deployment and management of ML models.
• Comfortable with monitoring and observability tools tailored for machine learning models (e.g., Prometheus, Grafana, AWS CloudWatch) and experienced in developing recommender systems or enhancing user experiences through personalized recommendations.
• Solid foundation in data processing and pipeline frameworks (e.g., Apache Spark, Kafka) for handling real-time data streams.

About You:

• You have relentlessly high standards - many people may think your standards are unreasonably high. You are continually raising the bar and driving those around you to deliver great results. You make sure that defects do not get sent down the line and that problems are fixed so they stay fixed.
• You’re not bound by convention - your success—and much of the fun—lies in developing new ways to do things
• You need action - speed matters in business. Many decisions and actions are reversible and do not need extensive study. We value calculated risk-taking.
• You earn trust - you listen attentively, speak candidly, and treat others respectfully.
• You have backbone; disagree, then commit - you can respectfully challenge decisions when you disagree, even when doing so is uncomfortable or exhausting. You have conviction and are tenacious. You do not compromise for the sake of social cohesion. Once a decision is determined, you commit wholly.
• You deliver results - you focus on the key inputs and deliver them with the right quality and in a timely fashion. Despite setbacks, you rise to the occasion and never settle.

What Makes Working at Sezzle Awesome:

At Sezzle, we are more than just brilliant engineers, passionate data enthusiasts, out-of-the-box thinkers, and determined innovators. We believe in surrounding ourselves with only the best and the brightest individuals. Our culture is not defined by a certain set of perks designed to give the illusion of the traditional startup culture, but rather, it is the visible example living in every employee that we hire. 

#Li-remote #full-time

The salary range for this role is $50,000 - $120,000 per year (Gross in USD) 

About Sezzle:

With a mission to financially empower the next generation, Sezzle is revolutionizing the shopping experience beyond payments, blending cutting-edge tech with seamless, interest-free installment plans that make shopping smarter and more accessible. We’re not just transforming payments; we’re redefining how people discover, interact with, and purchase the things they love while driving real impact on merchant sales through increased conversions and higher order values. As we continue to shape the future of fintech and retail, we’re building an innovative, dynamic team passionate about creating more than just a transaction but a truly unique shopping journey. If you’re excited about pushing boundaries in tech and delivering a game-changing experience for consumers and merchants alike, come join us at Sezzle and help create the future of shopping!

About the Role: 

We are seeking a talented and motivated Sr. AI engineer who is best in class with a high IQ plus a high EQ. This role presents an exciting opportunity to thrive in a dynamic, fast-paced environment within a rapidly growing team, with abundant prospects for career advancement.

You will be responsible for overseeing the design, development, and deployment of machine learning models that power and enhance our financial platform. In this role, you will drive the creation of scalable machine learning solutions for personalized recommendations in the Sezzle marketplace, fraud detection, and credit risk assessment, utilizing a combination of cloud services, open-source tools, and proprietary algorithms.

Your leadership will be key in blending machine learning development and operations (MLOps) to automate and optimize the full lifecycle of our ML models. You will collaborate with a team of engineers and data scientists to build large-scale, high-quality solutions that address diverse challenges in the shopping and fintech space. You’ll ensure our AI-driven features are robust, efficient, and scalable as we continue to grow.

What You'll Do:

• Design, Build, and Maintain Scalable ML Infrastructure: Lead the design and development of scalable machine learning infrastructure on AWS, utilizing services like AWS Sagemaker for efficient model training and deployment.
• Collaborate with Product Teams: Work closely with product teams to develop MVPs for AI-driven features, ensuring quick iterations and market testing to refine solutions effectively.
• Develop Monitoring & Alerting Frameworks: Create and enhance monitoring and alerting systems for machine learning models to ensure high performance, reliability, and minimal downtime.
• Support Marketing Team’s AI Utilization with an eye on Cross-Departmental impact: Enable various departments within the organization to leverage AI/ML models, including cutting-edge Generative AI solutions, for different use cases.
• Provide Production Support: Offer expertise in debugging and resolving issues related to machine learning models in production, participating in on-call rotations for operational troubleshooting and incident resolution.
• Scale ML Architecture: Design and scale machine learning architecture to support rapid user growth, leveraging deep knowledge of AWS and ML best practices to ensure robustness and efficiency.
• Mentor and Elevate Team Skills: Conduct code reviews, mentor team members, and elevate overall team capabilities through knowledge sharing and collaboration.
• Stay Ahead of the Curve: Stay updated with the latest advancements in machine learning technologies and AWS services, driving the adoption of cutting-edge solutions to maintain a competitive edge.

What We Look For:

• Bachelor's degree in Computer Science, Computer Engineering, Machine Learning, Statistics, Physics, or a relevant technical field, or equivalent practical experience.
• At least 6+ years of experience in machine learning engineering, with demonstrated success in deploying scalable ML models in a production environment.

Preferred Qualifications:

• Deep expertise in one or more of the following areas: machine learning, recommendation systems, pattern recognition, data mining, artificial intelligence, or related technical fields.
• Proven track record of developing machine learning models from inception to business impact, demonstrating the ability to solve complex challenges with innovative solutions.
• Proficiency with Python is required, and experience with Golang is a plus.
• Demonstrated technical leadership in guiding teams, owning end-to-end projects, and setting the technical direction to achieve project goals efficiently.
• Experience working with relational databases, data warehouses, and using SQL to explore them.
• Strong familiarity with AWS cloud services, especially in deploying and managing machine learning solutions and scaling them in a cost-effective manner.
• Knowledgeable in Kubernetes, Docker, and CI/CD pipelines for efficient deployment and management of ML models.
• Comfortable with monitoring and observability tools tailored for machine learning models (e.g., Prometheus, Grafana, AWS CloudWatch) and experienced in developing recommender systems or enhancing user experiences through personalized recommendations.
• Solid foundation in data processing and pipeline frameworks (e.g., Apache Spark, Kafka) for handling real-time data streams.

About You:

• You have relentlessly high standards - many people may think your standards are unreasonably high. You are continually raising the bar and driving those around you to deliver great results. You make sure that defects do not get sent down the line and that problems are fixed so they stay fixed.
• You’re not bound by convention - your success—and much of the fun—lies in developing new ways to do things
• You need action - speed matters in business. Many decisions and actions are reversible and do not need extensive study. We value calculated risk-taking.
• You earn trust - you listen attentively, speak candidly, and treat others respectfully.
• You have backbone; disagree, then commit - you can respectfully challenge decisions when you disagree, even when doing so is uncomfortable or exhausting. You have conviction and are tenacious. You do not compromise for the sake of social cohesion. Once a decision is determined, you commit wholly.
• You deliver results - you focus on the key inputs and deliver them with the right quality and in a timely fashion. Despite setbacks, you rise to the occasion and never settle.

What Makes Working at Sezzle Awesome:

At Sezzle, we are more than just brilliant engineers, passionate data enthusiasts, out-of-the-box thinkers, and determined innovators. We believe in surrounding ourselves with only the best and the brightest individuals. Our culture is not defined by a certain set of perks designed to give the illusion of the traditional startup culture, but rather, it is the visible example living in every employee that we hire. 

#Li-remote #full-time

This is a remote role and can be performed anywhere in Brazil.

The Role

We are looking for a Research Engineer to help deliver frontier-quality datasets, RL environments, and evaluations that improve state-of-the-art models for leading AI labs and enterprise clients.

This is a hands-on, research-facing technical leadership role. You will work directly with customer researchers/engineers to translate their model and post-training goals into concrete data and environment specifications, and drive the production of data that meets extremely high standards for correctness, realism, diversity, difficulty, and measurable model lift.

This role is designed for candidates with roughly 4 to 5 years of experience building and improving deep learning systems, especially where strong results depend on data quality, data curation, denoising, synthetic data generation, and rigorous evaluation. You’ll operate in one or more of the following capability areas:

• Coding and software engineering agents (repositories, unit tests, debugging, tool use, code reviews, long-horizon workflows)
• RL environments and verifier-based training (tasks, rewards/verifiers, trajectories, evaluation harnesses)
• Multimodal data and reasoning (text + images + documents + tables/charts; optional audio/video)
• STEM reasoning (math, physics, chemistry, bio, engineering – solution verification and error analysis)
• Modern embodied AI / VLM-driven agents (vision-language(-action) models, embodied task suites, tool/sensor/action abstractions, long-horizon interaction data)

What You’ll Do

1) Own data and environment quality from an AI researcher perspective

• Translate ambiguous research goals into clear data requirements: target skills, failure modes, difficulty calibration, coverage, and success metrics.
• Define what “good” looks like by creating detailed rubrics, counterexamples, and boundary cases (what to include vs. exclude).
• Perform deep, detail-oriented audits of produced data: spot subtle errors, reward hacking opportunities, leakage, ambiguity, inconsistent assumptions, and distribution shifts.
• Drive iterative improvements using evidence: error taxonomies, slice-based quality metrics, and model-behavior-informed refinements.

2) Design and build datasets and RL environments for your capability area(s)

• Contribute to or lead the design of:
• Task suites (single-step and long-horizon workflows)
• Ground-truth signals (verifiers, unit tests, structured checks, reward functions, automatic validators)
• Environment interfaces (APIs, tool schemas, state abstractions, database schemas, simulator-like dynamics)
• Depending on your mapped capability area(s), you may focus on:
• Coding / SWE agents: data reflecting real development work (codebase navigation, bug localization, patching, tests, code reviews, CI-like constraints, refactors, security fixes).
• Multimodality: tasks that test true multimodal reasoning (chart reading, document QA, UI understanding, diagram-based STEM reasoning, OCR-aware tasks).
• STEM: tasks with verifiable solutions (symbolic checks, reference solvers, numerical validation, step consistency, unit sanity).
• Modern embodied AI / VLM-driven agents: interaction data and environments for vision-language(-action) models (long-horizon tasks, instruction following grounded in visual context, robust action selection, safety/constraint adherence, adversarial state coverage).

3) Build robust validation, denoising, and synthetic data systems

• Implement automated validation and filtering to achieve frontier-grade signal-to-noise:
• Deduplication, decontamination, leakage checks
• Consistency checks (format, schema, invariants)
• Difficulty and diversity controls (coverage, novelty, long-tail)
• Develop synthetic data generation and augmentation pipelines where appropriate:
• Programmatic task generators
• Controlled perturbations to create hard negatives
• Scenario templating with diversity constraints
• Simulator-/tool-driven rollouts for trajectory data
• Create documentation and data cards: dataset intent, known limitations, recommended use, and evaluation linkage.

4) Use evaluations and training runs to prove impact

• Design and run evals that reflect the customer’s intended usage.
• Produce analysis that connects data to outcomes:
• Pre/post comparisons on targeted capability slices
• Error breakdowns and “why the model failed” narratives
• Ablations to identify which data attributes drive lift
• When needed, run in-house fine-tuning or RL-style experiments (or partner with research) to demonstrate that the data/environment improves model behavior in measurable ways.

5) Collaborate effectively with large production teams without being ops-heavy

• Work with cross-functional teams (engineers, researchers, QAs, domain SMEs, and large-scale data production groups) by providing:
• Clear specs, examples, and edge cases
• Fast feedback loops based on audits and quantitative signals
• Structured review processes focused on quality, not throughput alone
• You are expected to be highly engaged in reviewing and improving outputs from large annotation/creation efforts, but not primarily responsible for hiring, staffing, or people operations.

Who We’re Looking For

• 4–5 years of experience building or improving deep learning systems where data quality mattered materially (training, post-training, evals, or agentic systems).
• Strong intuition for the “data ingredients” that drive model improvements: what to collect, what to filter, what to synthesize, and how to measure.
• Ability to communicate clearly with researchers and engineers: turning research objectives into concrete specs, and turning messy outputs into actionable insights.
• Demonstrated ability to be extremely detail-oriented in diagnosing subtle data quality issues and failure modes.
• Solid programming ability with a bias for shipping:
• Python proficiency required
• Comfort with SQL/structured data workflows strongly preferred
• For coding-focused work: proficiency in one or more major languages (e.g., C++, Java, Go, Rust, JS/TS) is a plus
• Comfort designing quality systems:
• Rubrics, validation scripts, gold sets, sampling strategies
• Statistical checks and slice-based evaluation
• Human-in-the-loop review loops grounded in measurable criteria

Strong pluses

• RL or post-training experience (any of: RLHF/RLAIF, verifier training, reward modeling, RL fine-tuning, environment design).
• Experience with agentic evaluation (tool use, multi-step workflows, long-horizon tasks, trajectory analysis).
• Multimodal expertise (document understanding, charts, diagrams, OCR, UI/vision grounding; audio/video optional).
• STEM depth (math/physics/engineering) with an eye for verifiability and rigorous correctness.
• Modern embodied AI / VLM-driven agent experience (vision-language(-action) models, interaction datasets, embodied evals, long-horizon grounding, tool/sensor/action interfaces).
• Systems thinking: ability to “simulate” an application’s API/data schema and design tasks that realistically reflect real-world constraints and workflows.

Why Turing

• Work directly with the world’s leading AI labs and enterprises at the cutting edge of post-training and RL environment design.
• Real impact (path to AGI): your datasets and environments will directly influence the trajectory toward Artificial General Intelligence and, ultimately, Superintelligence.
• Real Impact (GDP): the systems you help build and evaluate target high-value workflows across industries, where even incremental improvements translate to significant productivity gains.
• Talent-dense team, where you'll find high autonomy, rapid iteration, and an exceptional learning curve.

The Mission

This is a senior role for someone who leads from both directions at once — deeply technical on customer engagements, and fully accountable for the growth and performance of a team of ML engineers and architects. You will report to the Director of AI/ML.

You own hiring, development, and team health alongside leading complex customer engagements, shaping architecture, and driving pre-sales. Both parts of this job are real and ongoing. The right candidate will find energy in that combination, not tension.

Your Assignment

Leading Your Team

• Hire and build: Set the technical bar for ML roles on your team, lead or oversee technical assessments, and make hiring decisions you can stand behind. Build a team that raises the practice's overall standard.
• Develop people: Run regular structured 1:1s, provide candid feedback at meaningful milestones, and actively invest in each person's growth — whether they are early in their career or highly experienced.
• Manage performance: Recognize strong contributors and address performance gaps directly and early. Partner with HRBPs and the Director of AI/ML when situations require a structured path, and advocate for your team when they deserve it.
• Stay close to staffing: Understand how your team is utilized across engagements, keep the staffing team informed of each person's skills evolution and preferences, and ensure people are placed in work that stretches them appropriately.

Strategic Advisory

• Lead ML assessments: Evaluate customer environments end-to-end — infrastructure, data pipelines, model lifecycle, and organizational readiness — and produce recommendations that drive executive decisions and open the door to the next engagement.
• Shape architecture: Serve as the senior technical authority on engagements, setting architectural direction, ensuring technical quality across the team, and making the calls that matter when tradeoffs are hard.
• Advise on ML operations: Help customers build ML systems they can actually own and sustain — translating MLOps, LLMOps, and production monitoring complexity into standards their engineering teams can execute and their leadership can act on.
• Drive pre-sales: Partner with sales and solutions teams during scoping and proposal phases, contributing the technical depth needed to scope work accurately and give prospects confidence in Caylent's ability to deliver.

Hands-On Delivery

• Lead engagements end-to-end: Drive architecture and solution design from kickoff through delivery — setting technical direction, unblocking the team on hard problems, and ensuring the work meets Caylent's quality standards.
• Own the technical relationship: Depending on the engagement, you are either the primary client contact owning all architect-level outcomes, or the senior technical authority providing oversight across the team. The expectation is the same in both cases — you are the person the engagement depends on technically.

Growing the Practice

• • Raise the bar internally: Mentor engineers and architects through real work, contribute to technical interviews, and build reference architectures and accelerators that make the broader ML practice better.

Your Qualifications (non-negotiables)

• 10+ years in machine learning or AI, with a proven track record of leading client-facing engagements in a consulting or advisory capacity.
• Demonstrated people management experience — hiring, performance calibration, career development, and the ability to have difficult conversations directly and constructively.
• Deep, current knowledge of the AWS ML and GenAI ecosystem, with the ability to make and defend architectural decisions across the full ML lifecycle — from data and feature engineering through training, deployment, and monitoring.
• Deep expertise in at least two or three ML domains — whether classical ML, computer vision, NLP, time series, or others — combined with the judgment to assess, architect, and advise across the broader ML landscape.
• Proven ability to architect and govern production ML systems end-to-end, translating MLOps, LLMOps, and broader AI operations complexity into standards that engineering teams can execute and executives can act on.
• Deep expertise across foundation model adaptation — fine-tuning (LoRA, QLoRA, PEFT), alignment (RLHF, DPO), inference optimization, and distributed training — combined with RAG and agentic system design, including multi-agent architectures, MCP integration, and human-in-the-loop patterns on AWS.
• Proven ability to operate independently in complex, ambiguous customer environments — navigating competing priorities, aligning stakeholders, and translating ML tradeoffs into business risk and value for both technical and executive audiences.

Strong differentiators

• AWS Certified Machine Learning – Specialty and/or AWS Certified Solutions Architect – Professional.
• Experience shaping practice-level standards, reference architectures, and reusable ML accelerators across multiple engagements.
• Exposure to varied industries and problem types in a consulting or client-facing context.
• Deep fluency in responsible AI practices — model evaluation, bias detection, fairness frameworks, and AI governance — applied in enterprise deployments.
• Fluency in AIOps patterns — designing agentic workflows for anomaly detection, automated root cause analysis, and remediation across observability platforms — and the ability to translate AI operations outcomes into measurable business value for customers.

Technical Stack

Our practice spans a broad range of ML domains. Candidates are expected to prescribe — not just recognize — with the judgment to maximize what AWS makes possible and the experience to know how open-source tooling strengthens it.

• ML Domains: Classical ML, Computer Vision, NLP, Generative AI & LLMs, AI Agents & Autonomous Systems, Intelligent Document Processing, Video Understanding, Speech & Audio, Time Series & Forecasting, Recommender Systems, Graph ML, Reinforcement Learning, Multimodal AI
• AWS ML Platform: SageMaker, SageMaker Pipelines, SageMaker Feature Store, SageMaker Model Registry, SageMaker Clarify, Bedrock (Agents, Knowledge Bases, Guardrails, AgentCore, Model Evaluation)
• Multi-provider LLM: Bedrock, Anthropic API, OpenAI API, Google Gemini API, Azure OpenAI — with the judgment to reason across provider tradeoffs in enterprise contexts
• AWS AI Services: Rekognition, Comprehend, Transcribe, Textract, Translate, Personalize, Neptune, Kinesis Video Streams, Polly
• Data Platform: Apache Spark / PySpark, Apache Kafka, Amazon Kinesis, Apache Iceberg, Delta Lake, Apache Hudi, AWS Glue
• Vector Databases: Pinecone, pgvector, Amazon OpenSearch (vector), Weaviate
• Frameworks: PyTorch, TensorFlow, JAX, Scikit-learn, XGBoost, HuggingFace (Transformers, PEFT, TRL), LangChain, LlamaIndex, DSPy, Ollama
• MLOps & Governance: MLflow, W&B, Airflow / MWAA (data orchestration), Dagster (asset-based pipelines), Kubeflow Pipelines, CI/CD, IaC (CloudFormation, CDK, Terraform), Docker, Kubernetes, ML Governance (lineage, data contracts, audit), Responsible AI / Bias & Fairness
• LLM Evaluation & Safety: RAGAS, LLM-as-judge patterns, DeepEval, NeMo Guardrails, Constitutional AI patterns, structured output validation
• Inference & Optimization: Triton, vLLM, SGLang, Trainium, Inferentia, Quantization (GPTQ, AWQ, bitsandbytes), SageMaker Neo

Benefits

• 100% remote work
• Flexible Time Off
• Competitive phantom equity
• Paid for exams and certifications
• Peer bonus awards
• State of the art laptop and tools
• Equipment & Office Stipend
• Individual professional development plan
• Annual stipend for Learning and Development
• Work with an amazing worldwide team and in an incredible corporate culture 

Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience. 

The opportunity

At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries. 

We are proud of: 

• The work we do and the innovation we drive 
• Our values of share, care and dare 
• A workplace culture that fosters creativity, diversity and autonomy 
• Our borderless, global framework, which enables seamless collaboration 

The role  

We are seeking a Senior Data Engineer with a strong background in data engineering, ideally with hands-on experience in Google Cloud Platform (GCP) services such as Pub/Sub, Dataflow, and BigQuery. The ideal candidate will have solid proficiency in SQL and Python, along with familiarity in moving and transforming data across cloud-based data zones and streaming pipelines (ETL/ELT). Comfort with cloud services, data management, automation tools, and real-time data processing is essential. 

Role responsibilities

• Demonstrate deep knowledge of the data engineering domain to build and support non-interactive (batch, distributed) & real-time, highly available data pipelines  
• Build fault-tolerant, self-healing, adaptive, and highly accurate data computational pipelines  
• Provide consultation and lead the implementation of complex programs  
• Develop and maintain documentation relating to all assigned systems and projects  
• Tune queries running over billions of rows of data running in a distributed query engine  
• Perform root cause analysis to identify permanent resolutions to software or business process issues
• Implement and maintain dbt transformation models, CI pipelines, and data contracts for curated campaign, ad group, keyword, audience, and landing-page marts.
• Build and monitor data quality gates (Great Expectations and reconciliation checks) and freshness SLOs.
• Optimize BigQuery cost and performance using query tuning, storage design, and reservation strategy.
• Implement platform hardening controls including retries, dead-letter queues, DR runbooks, and support for VPC-SC and DLP validation.

Must have qualifications

To be considered for this role, you must meet the following essential qualifications: 

• Strong expertise in:   
  • Python - for building data pipelines, processing tasks, and automation  
  • SQL - Advanced SQL capabilities (nested fields, analytic functions).  
• Hands-on experience with Core GCP Data Stack:  
  • BigQuery: Expert-level SQL, performance tuning, and specifically BigQuery for advanced SQL, performance tuning, partitioning and clustering strategy, and production-grade curated marts and feature tables; working knowledge of BQML for scoring and evaluation in analytics workflows. 
  • Dataflow (Apache Beam)
  • Strong proficiency in building reliable batch and incremental pipelines for GA4/Google Ads data into BigQuery, with streaming patterns (windowing/watermarks/triggers) used when near-real-time alerting is required.
  • Pub/Sub: Experience with event-driven architecture and message queuing.  
• Hands-on experience with Visualization & BI:       
  
  • Looker Core – Advanced proficiency in LookML (not just drag-and-drop), including derived tables, explores, and Liquid syntax.  
  • Semantic Modeling: Develop robust LookML models to create a trusted layer of data governance, ensuring metrics are consistent across the organization.  
  • Dashboard Creation: Design intuitive, high-impact dashboards in Looker for two distinct audiences: Operational teams (paid search performance monitoring, anomaly triage, and optimization workflows) and Executives (ROAS, conversion efficiency, budget pacing, and channel contribution reporting). 
• Ability to independently own workstreams while collaborating closely with data science, analytics, and engineering peers in agile delivery.
• Advanced English skills 

Nice to have qualifications  

• Google Cloud Professional Data Engineer certification  
• Google Professional Machine Learning Engineer certification  
• Google Cloud Professional Cloud Architect certification  
• Bachelor’s or Master’s degree in a quantitative or technical field (e.g., Computer Science, Engineering, Statistics)    
• Working knowledge of cloud architecture components in GCP  
• Proficiency in Big Data environments and tools such as Spark, Hive, Impala, Pig, etc.  
• Proficiency in Terraform  
• Familiarity with front and back-end web application stacks and frameworks, and API design and usage (REST/GraphQL)    
• Experience leading and managing technical data/analytics/machine learning projects    
• Experience supporting data products consumed by conversational analytics surfaces (BigQuery/Looker query routing, audit logging, and row-level access patterns).

If you do not meet all the listed qualifications or have gaps in your experience, we still encourage you to apply. At Valtech, we recognize that talent comes in many forms, and we value diverse perspectives and a willingness to learn. 

Commitment to reaching all kinds of people 

We design experiences that work for all kinds of people - and that starts with our own teams. At Valtech, we’re intentional about building an inclusive culture where everyone feels supported to grow, thrive and achieve their goals. No matter your background, you belong here. Explore our Diversity & Inclusion site to see how we’re creating a more equitable Valtech for all. 

Your application process

Once you apply, our Talent Acquisition team will review your application. If your skills and experience align with the role, we’ll reach out for next steps. Your CV should cover key information on relevant experiences and expertise. We do not require information such as age, gender, marital status, or a headshot in your application. We review all candidates based on skills, experience, and potential.

⚠️ Beware of recruitment fraud: Only engage with official Valtech email addresses.

We are committed to inclusion and accessibility. If you need reasonable accommodations during the interview process, please either indicate it in your application or let your Talent Partner know. 

About Valtech

Valtech is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, we help brands unlock new value in an increasingly digital world. 

At the intersection of data, AI, creativity, and technology, we drive transformation for leading organizations, including L’Oréal, Mars, Audi, P&G, Volkswagen Dolby, and more. 

At Valtech, we don’t just talk about transformation. We make it happen. Our people are the heart of our success, and we foster a workplace where everyone has the support to thrive, grow and innovate. 

Are you ready to create what’s next? Join us.

Your wellbeing, our mission. Join a company shaping a healthier world.

GET TO KNOW US

At Wellhub we're revolutionizing workplace wellness. Our platform connects employees worldwide to the best partners for fitness, mindfulness, therapy, nutrition, and sleep—all in one simple subscription. Headquartered in NYC with team members in Europe, North America and South America, we’re on a mission to make every company a wellness company.

We believe work should be fulfilling, inspiring, and balanced. Here, you’ll find a team that values wellbeing, collaboration, and different perspectives, where passion and creativity push boundaries to create real impact. Your contributions will help shape a healthier, more balanced world for you and millions of people globally. 

Join us in redefining the future of wellbeing!

THE OPPORTUNITY

We are hiring a Customer Journey Specialist to our Business Transformation team in Brazil!

As a digital channels specialist, your main goal is to provide achievable insights and action plans for FAQ and Email automation channels based on a critical analytical sense to improve both performance and experience. Be aware of the related teams' processes, the business rule, projects, and the product itself to make a good cause and effect analysis for the metrics, solve and predict any issues and help users through the Help Center.

YOUR IMPACT

• Focus on the user experience through digital channels.
• Provide deep-dive analyses to support UX Writing guide in constructing, optimizing, editing, and creating articles in the FAQ.
• Manipulate data to help with decision-making and bring improvement insights for the FAQ and Email automation.
• Improve processes for the Customer Experience metrics performance, especially on the FAQ and Email automation channels.
• Act as a cross-channel specialist and have a data vision to propose improvements and innovations for the Help Center.
• Be proactive to establish good relationships with connected areas to predict, solve and understand the actions and issues.
• Work with the technology team to solve product errors and implement improvements for digital channels.
• Understand and work with the Zendesk tool.
• Live the mission: inspire and empower others by genuinely caring for your own wellbeing and your colleagues. Bring wellbeing to the forefront of work, and create a supportive environment where everyone feels comfortable taking care of themselves, taking time off, and finding work-life wellness.

WHO YOU ARE

• For candidates residing in São Paulo, the role follows a flexible model. You will be required to visit the office only when requested.
• Bachelor’s degree in Engineering, Business, Marketing, or a related field.
• Proven experience working with Ultimate AI - Zendesk integration is mandatory.
• Hands-on experience with digital customer experience tools, including FAQ management and email automation.
• Advanced data analysis skills and proficiency in UX Writing.
• Knowledge of workflow automation tools is a plus. 
• Strong conflict resolution skills and the ability to proactively identify obstacles and create creative, alternative solutions.
• High sense of urgency and the ability to manage multiple, competing priorities simultaneously with minimal supervision.
• Comfortable thriving in a fast-paced, highly dynamic environment with a strong attention to detail.
• Excellent verbal and written English skills is mandatory.

We recognize that individuals approach job applications differently. We strongly encourage all aspiring applicants to go for it, even if they don't match the job description 100%. We welcome your application and will be delighted to explore if you could be a great fit for our team. For this specific role, please note that prior experience in Ultimate AI - Zendesk integration and advanced English proficiency are mandatory requirements.

WHAT WE OFFER YOU

With thoughtful benefits, emotional wellbeing resources, and a culture that empowers you to take ownership of your role and your wellbeing, we create an environment where you can thrive in all dimensions of your life. 

Our flexible benefits program allows you to customize some of the benefits, according to your needs!

Our benefits include:

WELLHUB: Free Gold+ membership with access to onsite gyms and studios, digital fitness programs, and online wellness resources for meditation, nutrition, mental wellbeing support, and more! Add up to three family members to your plan, ensuring access to wellness for those who matter most to you.

WELLZ: A complete emotional wellbeing program with a unique approach. It offers personalized journeys that combine individual therapy sessions (52 per year) and on-demand content. 

HEALTHCARE: Health, dental, and life insurance. 

FLEXIBLE WORK: As a Flexible First company, we offer hybrid and remote options to give you the freedom to work in a way that suits you. The model for this specific role can be discussed with your recruiter and hiring manager. When you join, use our home office reimbursement to set up your home office. 

FLEXIBLE SCHEDULE: Flexibility for us isn’t just about where we work—it also means being able to shape how and when we get things done. Together with their leaders, employees define schedules that align with their time zones, team needs, and personal routines.

PAID TIME OFF: It’s important to take time away from work to recharge.Employees receive vacations after 6 months and additional 3 days off per year + 1 day off for each year of tenure (up to 5 additional days) + an extra holiday for your birthday!

PAID PARENTAL LEAVE: Welcoming a new child is one of the most special moments in your life. Take the time to be present and enjoy your growing family. We offer 100% paid parental leave to all new parents. Parents giving birth are eligible for an extended leave and a ramp-back period to return part-time while they get settled.  

CAREER GROWTH: Access world-class platforms, participate in interactive sessions,  build your personalized development roadmap, and explore internal opportunities. We focus on continuous learning and feedback to support your journey toward personal and professional success.

CULTURE: You’ll join a team of passionate people who come together to break boundaries, support each other, and create a meaningful impact in workplace wellness. We win together, building trust through open communication and a culture where every perspective matters. Learn more about our shared culture and values here. 

And to get a glimpse of life at Wellhub… Follow us on Instagram @lifeatwellhub and LinkedIn!

Diversity, Equity, and Belonging at Wellhub

We aim to create a collaborative, supportive, and inclusive space where everyone knows they belong. 

Wellhub is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.

Our commitment to inclusion also extends to how we recognize and reward our people. We’re proud to be Syndio Fair Pay Certified, reflecting our ongoing dedication to equitable and fair pay practices across our global team. Read more about it here.

Questions on how we treat your personal data? See our Aviso de Privacidade para Candidatos. 

#LI-REMOTE 

 #LI-HYBRID

Your wellbeing, our mission. Join a company shaping a healthier world.

GET TO KNOW US

At Wellhub we're revolutionizing workplace wellness. Our platform connects employees worldwide to the best partners for fitness, mindfulness, therapy, nutrition, and sleep—all in one simple subscription. Headquartered in NYC with team members in Europe, North America and South America, we’re on a mission to make every company a wellness company.

We believe work should be fulfilling, inspiring, and balanced. Here, you’ll find a team that values wellbeing, collaboration, and different perspectives, where passion and creativity push boundaries to create real impact. Your contributions will help shape a healthier, more balanced world for you and millions of people globally. 

Join us in redefining the future of wellbeing!

THE OPPORTUNITY

We are hiring a Digital CX Specialist to our Business Transformation team in Brazil!

As a digital channels specialist, your main goal is to provide achievable insights and action plans for FAQ and Email automation channels based on a critical analytical sense to improve both performance and experience. Be aware of the related teams' processes, the business rule, projects, and the product itself to make a good cause and effect analysis for the metrics, solve and predict any issues and help users through the Help Center.

YOUR IMPACT

• Focus on the user experience through digital channels.
• Provide deep-dive analyses to support UX Writing guide in constructing, optimizing, editing, and creating articles in the FAQ.
• Manipulate data to help with decision-making and bring improvement insights for the FAQ and Email automation.
• Improve processes for the Customer Experience metrics performance, especially on the FAQ and Email automation channels.
• Act as a cross-channel specialist and have a data vision to propose improvements and innovations for the Help Center.
• Be proactive to establish good relationships with connected areas to predict, solve and understand the actions and issues.
• Work with the technology team to solve product errors and implement improvements for digital channels.
• Understand and work with the Zendesk tool.
• Live the mission: inspire and empower others by genuinely caring for your own wellbeing and your colleagues. Bring wellbeing to the forefront of work, and create a supportive environment where everyone feels comfortable taking care of themselves, taking time off, and finding work-life wellness.

WHO YOU ARE

• For candidates residing in São Paulo, the role follows a flexible model. You will be required to visit the office only when requested.
• Bachelor’s degree in Engineering, Business, Marketing, or a related field.
• Proven experience working with Ultimate AI - Zendesk integration is mandatory.
• Hands-on experience with digital customer experience tools, including FAQ management and email automation.
• Advanced data analysis skills and proficiency in UX Writing.
• Knowledge of workflow automation tools is a plus. 
• Strong conflict resolution skills and the ability to proactively identify obstacles and create creative, alternative solutions.
• High sense of urgency and the ability to manage multiple, competing priorities simultaneously with minimal supervision.
• Comfortable thriving in a fast-paced, highly dynamic environment with a strong attention to detail.
• Excellent verbal and written English skills is mandatory.

We recognize that individuals approach job applications differently. We strongly encourage all aspiring applicants to go for it, even if they don't match the job description 100%. We welcome your application and will be delighted to explore if you could be a great fit for our team. For this specific role, please note that prior experience in Ultimate AI - Zendesk integration and advanced English proficiency are mandatory requirements.

WHAT WE OFFER YOU

With thoughtful benefits, emotional wellbeing resources, and a culture that empowers you to take ownership of your role and your wellbeing, we create an environment where you can thrive in all dimensions of your life. 

Our flexible benefits program allows you to customize some of the benefits, according to your needs!

Our benefits include:

WELLHUB: Free Gold+ membership with access to onsite gyms and studios, digital fitness programs, and online wellness resources for meditation, nutrition, mental wellbeing support, and more! Add up to three family members to your plan, ensuring access to wellness for those who matter most to you.

WELLZ: A complete emotional wellbeing program with a unique approach. It offers personalized journeys that combine individual therapy sessions (52 per year) and on-demand content. 

HEALTHCARE: Health, dental, and life insurance. 

FLEXIBLE WORK: As a Flexible First company, we offer hybrid and remote options to give you the freedom to work in a way that suits you. The model for this specific role can be discussed with your recruiter and hiring manager. When you join, use our home office reimbursement to set up your home office. 

FLEXIBLE SCHEDULE: Flexibility for us isn’t just about where we work—it also means being able to shape how and when we get things done. Together with their leaders, employees define schedules that align with their time zones, team needs, and personal routines.

PAID TIME OFF: It’s important to take time away from work to recharge.Employees receive vacations after 6 months and additional 3 days off per year + 1 day off for each year of tenure (up to 5 additional days) + an extra holiday for your birthday!

PAID PARENTAL LEAVE: Welcoming a new child is one of the most special moments in your life. Take the time to be present and enjoy your growing family. We offer 100% paid parental leave to all new parents. Parents giving birth are eligible for an extended leave and a ramp-back period to return part-time while they get settled.  

CAREER GROWTH: Access world-class platforms, participate in interactive sessions,  build your personalized development roadmap, and explore internal opportunities. We focus on continuous learning and feedback to support your journey toward personal and professional success.

CULTURE: You’ll join a team of passionate people who come together to break boundaries, support each other, and create a meaningful impact in workplace wellness. We win together, building trust through open communication and a culture where every perspective matters. Learn more about our shared culture and values here. 

And to get a glimpse of life at Wellhub… Follow us on Instagram @lifeatwellhub and LinkedIn!

Diversity, Equity, and Belonging at Wellhub

We aim to create a collaborative, supportive, and inclusive space where everyone knows they belong. 

Wellhub is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.

Our commitment to inclusion also extends to how we recognize and reward our people. We’re proud to be Syndio Fair Pay Certified, reflecting our ongoing dedication to equitable and fair pay practices across our global team. Read more about it here.

Questions on how we treat your personal data? See our Aviso de Privacidade para Candidatos. 

#LI-REMOTE 

 #LI-HYBRID

About Nubank

Nu is the world's largest digital banking platform outside of Asia, serving over 127 million customers across Brazil, Mexico, and Colombia. Guided by its mission to fight complexity and empower people, Nu caters to customers' complete financial journey — promoting financial access with responsible lending and transparency. Recognised by Time 100 Companies, Fast Company's Most Innovative Companies, and Forbes World's Best Banks, Nu is now entering its next growth cycle: accelerating internationalisation outside Latin America and expanding into new verticals beyond financial services.

About the Team

The People Analytics Technology Operations (PATO) team is redefining what People & Culture infrastructure looks like for a company operating at global scale with an AI-first mandate. We don't run HR software — we build the systems that make HR itself obsolete in its traditional form. Our work touches every Nubanker, every country, every moment of the employee lifecycle. We are the internal frontier lab for agentic people systems.

About the Role

Here is the core question this role exists to answer: if you were designing People & Culture infrastructure from scratch today — knowing that AI agents will run most operations, humans will audit rather than execute, and the channels and surfaces workers interact with don't fully exist yet — what would you build?

This isn't a rhetorical question. It's the actual brief.

The SaaS era of HR technology is being disrupted faster than most incumbents can adapt. Workday, SAP, ServiceNow — products built for a world of human workflows and form-based interfaces — are structurally ill-equipped for an agent-native operating model. The real competitive moat in this next era won't be features. It will be the depth of integration within a specific domain, and the quality of the data and reasoning layer that sits beneath it. We have the rare opportunity to build that solution — purpose-built for the People & Culture domain — inside one of the most technically ambitious companies in the world.

As Global People Data & Tech Director, you will lead the effort to design and build this from the ground up. You will define what the agentic HR stack looks like: the data models that make agents actually useful, the orchestration layer that lets them act with minimal human friction, the audit surfaces that let people stay in control without becoming bottlenecks, and the foundational platform that scales to 40+ markets without scaling the team that builds it. Agentic development practices aren't a side methodology here — they are how this organisation will operate. You build with agents, you build for agents, and your team stays lean precisely because of it.

This role isn't for someone who has deep experience with HR software. It's for someone who looks at HR software and sees an industry ripe to be rebuilt. You are a product and infrastructure thinker who happens to care deeply about the employee experience — and who has the technical depth and organisational leadership to translate that vision into production systems used by hundreds of thousands of people.

Key Responsibilities

Define the Agent-Native HR Stack

• Design the architecture for a People & Culture platform where agents are first-class citizens: capable of executing hiring, onboarding, payroll, compliance, and performance workflows with minimal human intervention.
• Define the human-in-the-loop model — which decisions require human review, through what interfaces, with what level of latency — so that oversight is meaningful rather than ceremonial.
• Identify and kill the workflows that should no longer exist at all.

Build the Data Foundation

• Architect the People data layer that will serve as the substrate for agent reasoning, predictive analytics, and LLM-powered insight generation for the next decade.
• Ensure the data model is jurisdiction-aware from day one — built to accommodate the legal, cultural, and operational variance of 40+ markets without requiring structural rework per country.
• Drive the transition from fragmented HR data silos to a unified, real-time, auditable data layer that agents and analysts can trust equally.

Build With and For Agents

• Apply agentic development practices to your own team's engineering process — using agents to write, test, review, and deploy code so that headcount does not scale linearly with product scope.
• Lead the development of real-time AI-powered employee experiences: intelligent copilots, proactive guidance systems, and autonomous support channels that resolve needs before they become tickets.
• Advance Nubank's application of large language models to unstructured People data — feedback, communications, performance narratives — turning qualitative signal into structured organisational insight.

Own the Platform Vision

• Define the comprehensive HR platform roadmap — what we build, what we integrate, and what we deliberately do not own — with a bias toward deep integration over broad coverage.
• Ensure the platform is designed for global scale from the start: multi-currency, multi-jurisdiction, multi-language, and operable across legal entities without per-country engineering investment.
• Bridge strategic vision with hands-on execution, staying close enough to the codebase and architecture to make credible decisions and earn the trust of your engineering team.

Lead the Organisation

• Build and lead a high-performing, deliberately lean team that punches well above its headcount because it builds and operates with agents.
• Develop senior technical leaders who can own domains end-to-end, reducing coordination overhead and enabling faster iteration.
• Foster a culture of intellectual honesty — one that questions inherited assumptions about how HR technology should work, and is willing to discard anything that doesn't hold up.

Qualifications & Skills

What We're Looking For

We are not looking for someone who has spent their career in HR technology. We are looking for someone who has built consequential software systems, who thinks seriously about agents and automation, and who is intellectually excited by the opportunity to apply that background to a domain that is fundamentally underbuilt.

Required

• 10+ years in software engineering and technology leadership, with demonstrated experience owning large-scale production systems from architecture through operation.
• Deep fluency in data architecture and data modelling — the ability to design canonical data structures that remain coherent as business complexity grows across jurisdictions and entity types.
• Hands-on experience building with or designing for agentic systems: familiarity with LLM-based reasoning, tool use, multi-agent orchestration, and the failure modes that come with autonomous execution.
• Experience leading platform or infrastructure products — systems used by other teams and applications, not just end users — with the taste and discipline that entails.
• Proven ability to scale impact without scaling headcount: through leverage, tooling, great architecture, and a culture that defaults to automation before process.
• Strong engineering management skills, including the ability to hire, develop, and retain senior technical talent and engineering leaders.

Valued

• Experience building products that operate across multiple legal jurisdictions — especially products where regulatory variance is a first-class design constraint, not an afterthought.
• Background in developer platforms, internal tooling, or B2B SaaS — contexts where you have thought carefully about API design, data contracts, and integration depth.
• Familiarity with the People & Culture domain — not as a practitioner, but as a product builder who has spent time understanding what HR teams actually do, where the friction lives, and what automation can and cannot replace.
• Experience operating within a high-growth technology company where ambiguity is the norm and the product surface changes faster than any roadmap.

Core Leadership Skills

• Business Acumen: Drives strategic alignment by reading market dynamics, spotting where incumbents are structurally vulnerable, and translating that into build-vs-integrate decisions with long-term leverage.
• Communication: Moves between technical depth and executive narrative fluently — able to defend architectural choices with an engineer and explain the same decision to a board.
• Agile Adaptability: Leads in conditions of genuine uncertainty, treating early product iterations as learning instruments and calibrating direction based on evidence rather than original conviction.

Role Details

Location:  São Paulo, Mexico City, Bogotá, or US (Palo Alto, Miami, or Virginia) | Location-Specific Disclosures

Reports To: Suzana Kubric, CHRO at Nubank

The Mission

We are seeking a talented Talent Recruiter to join our growing Talent Acquisition team. The right candidate is someone who thrives in a fast-paced, high-growth environment and is passionate about connecting top-tier talent with exciting opportunities in cloud technology. They should be an exceptional communicator, a strategic thinker, and a strong relationship builder who understands the nuances of hiring customer facing talent with deep cloud expertise.

Your mission will be to own and drive the end-to-end recruiting process, ensuring we attract, engage, and hire the best AWS-focused project managers, engineers, architects, and developers. You’ll collaborate closely with hiring managers, refine search strategies with our sourcing team, and provide a seamless candidate experience while maintaining a strong focus on hiring efficiency and pipeline metrics.

Your Assignment

• Manage the full-cycle recruitment process, from sourcing and screening to closing and onboarding.
• Partner with hiring managers to understand team needs, align on hiring strategies, and drive efficient hiring processes.
• Work across the team to refine search strategies and build strong pipelines of qualified candidates.
• Conduct initial screening calls, assessing candidates for both technical skills and cultural fit.
• Guide candidates through the interview process, ensuring an exceptional experience at every stage.
• Own compensation negotiations and closing calls to secure top talent.
• Track and analyze key hiring metrics, providing regular reports on pipeline health, time-to-fill, and other recruiting KPIs.
• Utilize LinkedIn Recruiter and our ATS (Greenhouse) to manage candidates and drive proactive outreach efforts.
• Represent our company brand with energy, professionalism, and enthusiasm in all candidate interactions.

Your Qualifications

• 3+ years of experience as a recruiter, specializing in customer facing cloud experts including technical and non technical hiring (engineers, architects, developers, project managers, etc.).
• Proven experience managing end-to-end hiring processes, including sourcing, interviewing, and negotiating offers.
• Strong understanding of technology roles and skills, particularly within cloud computing (AWS preferred).
• Experience working with LinkedIn Recruiter and ATS platforms.
• Ability to build strong relationships with hiring managers and influence hiring decisions.
• Strong negotiation skills with a competitive mindset and a drive to secure top talent.
• Data-driven mindset with experience generating and reporting on hiring metrics.
• Excellent verbal and written communication skills.
• Highly self-sufficient, organized, and adaptable in a fast-moving environment.

Preferred Qualifications

• AWS Cloud Practitioner Certification.
• Experience working in a technology consulting or professional services environment.
• Familiarity with AWS-related roles and skills.

Benefits

• 100% remote work
• Private Health Insurance
• Flexible Time Off
• Competitive phantom equity
• Paid for exams and certifications
• Peer bonus awards
• State of the art laptop and tools
• Equipment & Office Stipend
• Individual professional development plan
• Annual stipend for Learning and Development
• Work with an amazing worldwide team and in an incredible corporate culture

The Mission

We are seeking an exceptional Machine Learning Architect to join our growing Cloud Native Applications team. The right candidate is someone who has deep expertise in ML system design and is passionate about working with our customers, partners, and colleagues to drive innovation forward. Your mission will be to work alongside Caylent’s Engineers, Engineering Managers, and Project Managers to deliver AWS solutions across our diverse and forward-thinking customer base. You’ll work with the latest technologies and support customers looking to bring cutting-edge ideas to market.

Your Assignment

• You will be a mission control specialist, guiding Cayliens and Customers alike through Agile ceremonies like stand-ups, retrospectives, and more.
• You will translate customer requirements and into a workable backlog of tickets for engineers.
• Delegate tickets to a team of engineers in order to complete customer projects.
• Lead requirements gathering, backlog grooming, and architecture discussions.
• Apply your understanding of DevOps pipelines, including build automation, branching strategies, CI/CD, Infrastructure as Code, security, monitoring, logging, and alerting.
• Troubleshoot and resolve issues in customer dev, test, and production environments.
• Automate software testing at multiple levels (component, configuration item, subsystem, system) and monitor results.
• Write production quality code, including unit and integration tests. 
• Work with a team to deliver top-quality cloud native applications on AWS for customers.
• Clearly communicate and document your designs, processes, and procedures.
• You will demonstrate a passion to Stay Curious as you mentor peers, tackle new technologies, and learn from our word-class team of engineers.
• Coach and mentor less experienced teammates, coach and be mentored by world class engineers.

Your Qualifications

Core Consulting Qualifications 

Customer Experience 

• Confidently addresses client questions and identifies gaps in requirements with  proposed next steps. 
• Focus on delivering clear, actionable solutions that meet client goals

Collaboration 

• Facilitates alignment across stakeholders or technical priorities and deliverables.
• Navigates differing perspectives with professionalism to ensure shared understanding  and progress. 

Communication 

• Breaks down complex technical concepts for non-technical audiences in a clear, concise  manner. 
• Adapts communication style based on audience and context to improve clarity and decision-making. 

Technical Qualifications

• Experience with IaC tools (CloudFormation, CDK, Terraform).
• Expert level experience in Amazon SageMaker and ML libraries (TensorFlow, MXNet, PyTorch, Scikit-learn).
• Strong understanding of ML concepts: feature engineering, hyperparameter tuning, optimization strategies.
• Familiarity with MLOps tools (MLflow, Neptune, Comet).

Benefits 

• 100% remote work
• Generous holidays and flexible PTO
• Competitive phantom equity
• Paid for exams and certifications
• Peer bonus awards
• State of the art laptop and tools
• Equipment & Office Stipend
• Individual professional development plan
• Annual stipend for Learning and Development
• Work with an amazing worldwide team and in an incredible corporate culture

This role may require up to 25% travel, depending on business needs.

About us

Nu was born in 2013 with the mission to fight complexity to empower people in their daily lives by reinventing financial services. We are one of the world’s largest digital banking platforms, serving millions of customers across Brazil, Mexico, and Colombia. For more information, visit our institutional page https://international.nubank.com.br/careers/

Data Science at Nubank

Data Science is essential to every part of the business at Nubank, since Day 1. Most areas of the company use data science to some extent. Data Scientists are responsible for translating business needs into models and other types of data-driven solutions.

As a Data Scientist, you’re expected to

• Interact with other team members to understand how to best apply data science and artificial intelligence to Nubank’s problems;
• Investigate problems and discover insights through exploratory data analysis and other quantitative methods;
• Have great numerical and analytical literacy, including knowledge of statistics and linear algebra as needed;
• Work on multiple stages of the ML model lifecycle–from ideation to training and steady-state operation;
• Work across multiple types of models, algorithms and learning paradigms;
• Communicate technical points, decisions and tradeoffs to peers and stakeholders;
  
  

Our ideal candidate

• Has experience working with ML models in a production environment;
• Understands possible pitfalls and tradeoffs when applying ML to real-word, sometimes messy problems;
• Is familiar with the technical aspects of learning theory and algorithms and is able to discuss details if needed;
• Has experience working with the Python scientific stack (Numpy, Pandas, Scipy, Sklearn, Boosted Tree Libraries, etc);
• Has experience working with Tensor/Deep Learning libraries such as Tensorflow and Pytorch;
• Is able to connect analytical outcomes to business priorities and advise stakeholders on the best course of action;
• Has good communication skills and is able to convey technical topics and decision points to diverse audiences;
• Has experience writing general-purpose code using modern tools;
• Understands the implications of causality when applying ML to problems;
• Is up-to-date with recent developments in the area as a whole and is able to identify opportunities for improvement and innovation;
  
  

Our Benefits

• Chance of earning equity at Nubank
• Food/ Meal Card (Vale-Refeição and/or Vale Alimentação)
• Public Transportation Commuting Benefit (Vale-Transporte)
• NuCare – Psychological, Financial and Legal Assistance Program
• Life Insurance
• Medical Plan
• Dental Plan
• NuLanguage – Language Course Program
• Nucleo - Our learning platform of courses
• Extended Parental Leave
• Daycare Allowance
• Parental Consultancy
• Work-from-home Allowance
• Gym Partnerships
• 30 days of paid vacation
  
  

Work Model for this Role

Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/

Role Summary

To achieve our mission to enable remote employment globally, we need to build a world-class product experience backed by our core Payments platform that is seamless, convenient, and reliable for our customers. We face new and exciting challenges every day and need your help to solve them. We are seeking a Legal Counsel – Employment to provide comprehensive legal guidance and support on various matters related to employee management.

The Legal Counsel - Employment (LATAM) will be reporting to the Director Global Employment and Workforce and would be a critical role in leading the labour & employment laws charter for Payoneer and WFM entities in the LATAM regions.

Prior Argentina employment law experience is mandatory. Exposure to other LATAM jurisdictions is a strong advantage.

Location – Buenos Aires, Sao Paulo or Mexico

What you’ll do

· Provide high-quality, practical employment law advice across the full employee lifecycle in Argentina, with the ability to support broader LATAM matters where relevant.

· Acting as the regional lead and subject matter expert for the region.

· Lead and support employee relations matters, including terminations, separations, disciplinary processes, and performance-related actions, ensuring risk-aligned outcomes.

· Advise on labour contracting and subcontracting compliance, ensuring ongoing adherence to regional regulatory requirements.

· Draft, review, and refine employment documentation, including employment agreements, separation and mutual termination letters, transfer/relocation documents, full and final settlement letters, and statutory HR policies.

· Contribute to the development and implementation of employment, HR, compensation, and workforce-structuring policies that align with local laws and business needs.

· Stay ahead of legal and regulatory changes across national and local employment laws, and translate updates into actionable guidance for internal stakeholders and clients.

· Collaborate closely with HR Ops, Payroll, Sales, GTM, Finance, and other internal teams to deliver coordinated, commercially aligned legal solutions.

· Support compensation and benefits reviews, ensuring alignment with statutory standards and market practices.

· Conduct legal research and prepare clear, business-friendly analysis on employment and labor law issues.

· Deliver training and guidance to internal teams and clients on employment law compliance, risk mitigation, and best practices.

· Support individual and large-scale workforce transitions, reorganisations, and restructuring, ensuring compliance with all legal requirements and documentation standards

Who you are 

· You hold a Bachelor’s degree in Law; a Master’s or LLM is an added advantage.

· You bring 5–6 years of hands-on experience in Argentinian employment and labor law. Experience supporting other LATAM jurisdictions is a strong plus.

· You have deep knowledge of Argentinian labor laws, regulations, case trends, and practical market practices.

· You understand the legal nuances of hiring, employee lifecycle management, workforce transitions, and separations.

· You have strong drafting skills and are experienced in preparing and reviewing employment agreements, HR policies, separation documentation, and related employment artefacts.

· You possess excellent analytical, research, and problem-solving abilities, with the ability to translate legal requirements into practical, business-aligned guidance.

· You communicate legal concepts clearly and confidently, partnering effectively with HR, business teams, and leadership.

· You can work independently, manage multiple matters simultaneously, and operate with sound judgment in fast-moving environments.

· Able to manage high volume case load.

· You have strong attention to detail, reliability, and a commitment to accuracy and compliance.

· You are proactive, adaptable, and comfortable navigating evolving laws, regulations, and business needs.

· Able to think outside of the box and interpret the law.

#LI-AG3

Engineering at Brex

Engineering at Brex is about building systems that scale with speed and intention. Our teams span Software, Data, Security, and IT, and operate with high autonomy and deep collaboration. We tackle hard technical problems, own our outcomes, and push for excellence at every level — from architecture to deployment. It’s an environment where engineering is a craft, and builders become leaders.

What you’ll do

We're building AI agents to automate and augment internal functions at Brex, and we're looking for a hands-on builder to help us do it. You'll embed with teams across the company to understand how they actually work, then design, build, and ship agents that deliver real outcomes. You'll work on top of existing models and frameworks, wiring together tools, MCPs, and internal systems into agentic workflows. This is a technical role where you'll spend most of your time building, shipping, and iterating alongside the people whose work you're automating.

Where you’ll work

This role will be based in our São Paulo office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday, and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities:

• Embed with partner teams to deeply understand workflows, including shadowing and learning different job functions.
• Scope, design, and deploy agents that take over real workflows across internal orgs.
• Integrate agents with internal systems, APIs, and data sources.
• Define evaluation frameworks, success metrics, and feedback loops to measure and improve agent performance.
• Build shared tooling and contribute to playbooks that accelerate deployments, while owning reliability, adoption, and business impact.

Requirements:

• 4+ years in engineering, technical product/program management, applied AI, or a similar technical role, with a track record of shipping AI/automation systems to production.
• Hands-on experience building with LLMs, agent frameworks, and tool-use patterns (e.g., MCP, function calling, RAG) across the full stack (data, APIs, orchestration, product).
• Experience designing and optimizing SQL and/or NoSQL databases, including data modeling, query performance tuning, and schema design.
• Strong ability to decompose human workflows into scalable, agentic systems, grounded in a deep curiosity for how people work.
• High ownership and cross-functional influence, with the ability to quickly build trust across teams and seniority levels.

Bonus points

• Experience automating back-office functions rather than just customer-facing AI features.
• Experience with OpenClaw, Hermes, or other general-purpose agent harnesses.

What you'll do

We're looking for a Head of Revenue Operations to serve as the strategic architect of Clara’s revenue engine. This is a high-impact leadership role designed for a systems thinker who can align our sales and go-to-market (GTM) motion. You will be responsible for building the operational foundation that allows Sales, Marketing, and Customer Success to scale efficiently, ensuring that every dollar of investment translates into sustainable growth.

Your primary responsibilities will include:

• Strategic GTM Leadership: Act as a strategic partner to commercial leaders to design and execute the GTM roadmap. You will translate long-term business goals into actionable operational workstreams, ensuring alignment across the entire customer lifecycle.
• Advanced Data & BI Architecture: Ownership of the end-to-end revenue data strategy. You will develop sophisticated modeling for TPV (Total Payment Volume), ARR, and Net Revenue Retention (NRR) to provide leadership with actionable insights and defensible forecasts.
• Full-Funnel Process Optimization: Architect and continuously refine the "Clara Operating System." This involves mapping the buyer’s journey to identify bottlenecks, automating manual handoffs between teams, and standardizing global processes for multi-market scalability.
• Revenue Tech Stack Management: Lead the strategy for our commercial technology. You will oversee the administration and integration of Hubspot, ensuring it talks seamlessly to our data warehouse and communication tools like Slack and Google Drive, while evaluating new tools (build vs. buy) through a strict ROI lens.
• Strategic Planning & Incentives: Lead complex territory mapping and quota-setting exercises. You will design and manage performance-based compensation frameworks that incentivize the right behaviors—focusing on high-quality acquisition and long-term account expansion.
• Commercial Enablement & Performance: Build the infrastructure for high performance. This includes creating data-driven playbooks, optimizing the tech-enabled onboarding process for new reps, and developing "early warning systems" to manage churn and expansion opportunities.
• AI & Automation Fluency: Build and scale automated workflows (lead scoring, forecasting, churn alerts) using AI as a core lever for operational efficiency.

Who you are

“We’re looking for someone who meets the minimum requirements to be considered for the role. The preferred qualifications are a bonus, not a requirement.”

Must haves

• 8+ years of experience in Revenue Operations, Sales Operations, or related commercial operations roles.
• 3+ years in a senior leadership or director-level role with holistic ownership across Marketing, Sales, and Success.
• Deep expertise in CRMs like Hubspot or Attio, including complex workflow automation and data architecture.
• Proven experience building and scaling GTM processes in high-growth B2B SaaS or Fintech environments.
• Strong financial acumen; ability to bridge the gap between commercial activities and P&L impact.
• Excellent communication skills, with a track record of influencing decisions through data-driven storytelling.
• Adaptability to fast-changing environments and a high ownership mentality.
• Hands-on fluency with AI tools applied to revenue functions: process automation, predictive analytics, and insight generation from CRM and BI platforms.
• Experience with BI tools like Metabase, Databricks, and similar; AI and workflow automation tools like N8N;Claude for advanced data workflows and automation.
• Independent analytical skills using SQL or Python.

Nice to haves

• Experience managing operations across multiple countries, particularly in Latin America markets (e.g. Brazil, Mexico, Colombia).
• A good sense of humor.

What you'll do

We're looking for an Account Executive. At Clara, our mission is to empower organizations to operate with agility and transparency. As a key driver of our growth in the Brazilian market, you will accelerate Clara’s expansion within the SaaS Expense Management and Fintech space.

In this role, you will lead the outbound effort to modernize how Brazilian companies handle corporate spending. You will identify and convert high-potential prospects that currently rely on legacy banking or fragmented expense tools. This is a hunter position: you will own the full sales cycle, from initial prospecting to contract signing, navigating the specific complexities of the Brazilian financial ecosystem to deliver Clara’s integrated solution.

You will:

• Drive the outbound sales motion for Clara’s accounts payable module and related financial workflow solutions.

• Lead the go-to-market strategy in the tech industry.

• Identify and engage companies using legacy financial processes, positioning Clara as the integrated alternative to traditional banks and manual expense tools.

• Generate a high volume of qualified leads through proactive prospecting and strategic outreach via Amplemarket.

• Manage a robust pipeline of mid-market and enterprise clients, focusing on long-term scalability.

• Influence Finance Directors, CFOs, and Controllers by demonstrating a deep understanding of financial workflows, reconciliation, and ERP integration.

• Consistently exceed monthly and quarterly sales targets and deal-volume KPIs.

• Maintain meticulous records of all sales activity and client interactions using Hubspot.

• Use Google Drive and Slack to collaborate internally and ensure seamless handoffs to the implementation team.

• Act as a brand ambassador, clearly communicating Clara’s differentiation within the Brazilian fintech and expense management landscape.

Who you are

“We’re looking for someone who meets the minimum requirements to be considered for the role. The preferred qualifications are a bonus, not a requirement.”

Must haves:

• Deep expertise in accounts payable workflows, with proven experience selling, implementing, or negotiating solutions related to payments, ERP integrations, financial automation, approval flows, reconciliation, and cash management.

• Minimum 5 years of experience in outbound sales, specifically within the Fintech, Expense Management, or Corporate Banking sectors.

• Deep practical knowledge of the Brazilian financial market, including corporate credit, payment processing, or ERP-adjacent SaaS.

• Strong "hunter" profile with a track record of managing high-activity outbound cycles and complex negotiations.

• Proven experience selling to financial personas (CFOs, Treasurers, Controllers) and understanding their specific pain points.

• Working proficiency in Portuguese and intermediate proficiency in English (capable of reading documentation and participating in internal syncs).

• Experience or interest in AI tools to automate prospecting and increase outreach efficiency.

• Excellent verbal and written communication and negotiation skills.

• Adaptability to fast-changing environments.

• Availability to work from our office in Itaim Bibi (São Paulo) at least 2x per week.

Nice to haves:

• Previous experience in high-growth companies within the financial services or benefits landscape.

• Established network of finance leaders and decision-makers in the Brazilian market.

• Independent analytical skills using spreadsheets, SQL, or Metabase.

• Basic proficiency in Spanish or a desire to learn it.

• A good sense of humor.

What you'll do

We're looking for an Account Executive. At Clara, our mission is to empower organizations to operate with agility and transparency. As a key driver of our growth in Brazil, you will lead our expansion into traditional sectors—such as Construction, Retail, Agro, and Logistics—modernizing how these essential industries manage their corporate spend.

In this role, you will act as a strategic consultant for companies that often rely on legacy banking or fragmented manual processes. This is a high-impact hunter position: you will own the full sales cycle, from initial prospecting to contract signing. You will leverage your deep understanding of traditional market dynamics to deliver Clara’s integrated solution to businesses ready for digital transformation.

You will:

• Drive the outbound sales motion specifically targeting mid-market and enterprise companies in traditional sectors.
• Lead the go-to-market strategy to displace legacy financial processes, positioning Clara as the modern alternative to traditional banks.
• Generate a high volume of qualified leads through proactive, tailored outreach via Amplemarket.
• Influence Finance Directors, CFOs, and Controllers by demonstrating how Clara solves industry-specific pain points like complex reconciliation and field-team expense tracking.
• Manage a robust pipeline and consistently exceed monthly and quarterly sales targets.
• Maintain meticulous records of all sales activity and client interactions using Hubspot.
• Collaborate with internal teams via Slack and Google Drive to ensure product-market fit for traditional industry workflows.

Who you are

“We’re looking for someone who meets the minimum requirements to be considered for the role. The preferred qualifications are a bonus, not a requirement.”

Must haves:

• Minimum 5 years of experience in outbound sales, with a proven track record working within or selling to the Construction, Retail, Agro, or Logistics industries.
• Deep practical knowledge of the Brazilian financial market, including corporate credit and payment processing.
• Strong "hunter" profile with the ability to navigate long sales cycles and complex negotiations.
• Experience engaging with financial personas (CFOs, Treasurers) and a clear understanding of their operational challenges in traditional sectors.
• Working proficiency in English and Portuguese.
• Experience or interest in AI tools to automate workflows and increase outreach efficiency.
• Excellent verbal and written communication skills.
• Adaptability to fast-changing environments.

Nice to haves:

• Experience with ERP integrations common in traditional sectors (e.g., Totvs, SAP).
• Established network of finance leaders within the Brazilian industrial or agro landscape.
• Independent analytical skills using spreadsheets, Metabase, or SQL.
• Basic proficiency in Spanish or a desire to learn it.
• A good sense of humor.

What you'll do

We're looking for an Account Executive. At Clara, our mission is to empower organizations to operate with agility and transparency. As a key driver of our growth in the Brazilian market, you will accelerate Clara’s expansion within the SaaS Expense Management and Fintech space.

In this role, you will lead the outbound effort to modernize how Brazilian companies handle corporate spending. You will identify and convert high-potential prospects that currently rely on legacy banking or fragmented expense tools. This is a hunter position: you will own the full sales cycle, from initial prospecting to contract signing, navigating the specific complexities of the Brazilian financial ecosystem to deliver Clara’s integrated solution.

You will:

• Drive the outbound sales motion for Clara’s expense management and corporate card solutions.
• Lead the go-to-market strategy in the tech industry.
• Identify and engage companies using legacy financial processes, positioning Clara as the integrated alternative to traditional banks and manual expense tools.
• Generate a high volume of qualified leads through proactive prospecting and strategic outreach via Amplemarket.
• Manage a robust pipeline of mid-market and enterprise clients, focusing on long-term scalability.
• Influence Finance Directors, CFOs, and Controllers by demonstrating a deep understanding of financial workflows, reconciliation, and ERP integration.
• Consistently exceed monthly and quarterly sales targets and deal-volume KPIs.
• Maintain meticulous records of all sales activity and client interactions using Hubspot.
• Act as a brand ambassador, clearly communicating Clara’s differentiation within the Brazilian fintech and expense management landscape.

Who you are

“We’re looking for someone who meets the minimum requirements to be considered for the role. The preferred qualifications are a bonus, not a requirement.”

Must haves:

• Deep expertise in the tech and startup ecosystem, with proven experience selling and negotiating in this market.
• Minimum 5 years of experience in outbound sales, specifically within the Fintech, Expense Management, or Corporate Banking sectors.
• Deep practical knowledge of the Brazilian financial market, including corporate credit, payment processing, or ERP-adjacent SaaS.
• Strong "hunter" profile with a track record of managing high-activity outbound cycles and complex negotiations.
• Proven experience selling to financial personas (CFOs, Treasurers, Controllers) and understanding their specific pain points.
• Working proficiency in Portuguese.
• Intermediate proficiency in English (capable of reading documentation and participating in basic internal syncs).
• Live in São Paulo or surrounding areas and be available to go to the office 2x per week.
• Experience or interest in AI tools to automate workflows and increase outreach efficiency.
• Adaptability to fast-changing environments and proven role-specific execution.
• Excellent verbal and written communication and negotiation skills.

Nice to haves:

• Previous experience in high-growth companies within the financial services or benefits landscape.
• Established network of finance leaders and decision-makers in the Brazilian market.
• Independent analytical skills using spreadsheets or SQL.
• Basic proficiency in Spanish or a desire to learn it.
• A good sense of humor.

Our backend team is building a highly-available and distributed data pipeline that powers Telnyx products like Voice, Messaging and Wireless. We leverage the Telnyx private backbone network to build a cloud-agnostic data platform that processes thousands of messages per second.

With our lean team, we're currently running and managing more than 30 dockerized microservices deployed in multiple regions in the U.S. and Europe. We are looking for a senior Java backend engineer with deep knowledge of Java Core.

In this role you will

• Work on 30+ microservices implemented in Java 11 and Scala that process, aggregate and expose all data our telecommunication and messaging engines generate
• Improve performance of our pipeline — we currently process 10k messages/sec and are growing
• Architect our services and pipelines so they work with minimum latency in all our locations around the world (U.S., E.U., Australia, South America)
• Implement fraud detection processes with machine learning (Kafka and Kafka Streams)
• Deploy services to multi-cloud Kubernetes environments to achieve 99.999% uptime
• Push code to production multiple times a day

What we're looking for

• Degree in Computer Science, Information Technology, or equivalent work experience
• 4+ years of experience with Java and its ecosystem of tooling
• Experience with at least one of these databases: Cassandra, ClickHouse, or OpenSearch
• Experience with AI tooling, or a strong willingness to learn

Nice to have

• Experience with Scala or another functional programming language
• Experience with Linux, Git, and Docker in a CI environment
• Experience with distributed systems and systems that maintain "five nines" (99.999%) of uptime

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LI-BRAZIL

The Role

We are seeking a highly skilled Treasury analyst to drive margin efficiency, optimize collateral sourcing and pledging, manage FX financing, reinvest excess liquidity, and execute stock borrow/loan trades in Brazil. In this pivotal role, you will directly influence the growth and profitability of our Brazil equities and Macro businesses while partnering closely with local Portfolio Managers and collaborating with Global Treasury colleagues in New York and London.

The Global Treasury team is responsible for all aspects of financing functions across the firm’s investment activities including but not limited to collateral optimization and balance allocations, counterparty relationships, counterparty legal agreement negotiations, counterparty risk management, cash reinvestment strategies and FX exposure management for the firm. The team plays a very central role at the firm and works extremely closely with both the investment and infrastructure sides of the firm’s businesses.

What you’ll do 

• Obtain and pledge optimal collateral to B3, using a deep understanding of B3 haircut regime while being aligned with Schonfeld Brazil’s risk and return requirements
• Research, compare and execute optimal government bond, FX spot and NDF execution and carry strategies to support collateral sourcing, with detailed understanding of any associated rates hedging needs
• Research, source, roll, and refinance optimal stock borrow positions to support Brazil equity short positions held by Investment teams
• Understand, track and monitor carry upon stock borrow positions and the collateral thereof
• Analyze, explain, attribute and optimize B3 margin requirements
• Produce detailed explanatory metrics for PM-level carry (both margin, and financing where applicable) on equities, bonds, futures, options and interest rate swaps
  • Provide management-level summaries of same to the leaders of the Schonfeld Brazil business

What you’ll bring
What you need:

• Experience in buy-side or sell-side functions which required high levels of PnL and risk accountability
• Strong communication skills and a high level of EQ
• Strong understanding of equities trading and post-trading flows, especially on stock borrow
• Strong understanding of B3 margining, clearing and settlement processes
• Strong understanding of short-term FX, bond and interest rate products
• Excellent track record of delivery
• Experience working closely with Traders, PMs and non-investment teams
• A solutions orientated mindset

Who we are 

Schonfeld is a global multi-manager hedge fund that strives to deliver industry-leading risk-adjusted returns for our investors. We leverage both internal and external portfolio manager teams around the world, seeking to capitalize on inefficiencies and opportunities within the markets. We draw from decades of experience and a significant investment in proprietary technology, infrastructure and risk analytics to invest across four main strategies: Quant, Tactical, Fundamental Equity and Discretionary Macro & Fixed Income.

Our Culture

At Schonfeld, we’ll invest in you. Attracting and retaining top talent is at the heart of what we do, because we believe that exceptional outcomes begin with exceptional people. We foster a culture where talent is empowered to continually learn, innovate and pursue ambitious goals. We are teamwork-oriented, collaborative and encourage ideas—at all levels—to be shared. As an organization committed to investing in our people, we provide learning and educational offerings and opportunities to make an impact. We encourage community through internal networks, external partnerships and service initiatives that promote inclusion and purpose beyond the firm’s walls.

#LI-DK1

Your wellbeing, our mission. Join a company shaping a healthier world.

GET TO KNOW US

At Wellhub we're revolutionizing workplace wellness. Our platform connects employees worldwide to the best partners for fitness, mindfulness, therapy, nutrition, and sleep—all in one simple subscription. Headquartered in NYC with team members in Europe, North America and South America, we’re on a mission to make every company a wellness company.

We believe work should be fulfilling, inspiring, and balanced. Here, you’ll find a team that values wellbeing, collaboration, and different perspectives, where passion and creativity push boundaries to create real impact. Your contributions will help shape a healthier, more balanced world for you and millions of people globally. 

Join us in redefining the future of wellbeing!

THE OPPORTUNITY

We are hiring a Digital Channels Specialist to our Business Transformation team in Brazil!

As a digital channels specialist, your main goal is to provide achievable insights and action plans for FAQ and Email automation channels based on a critical analytical sense to improve both performance and experience. Be aware of the related teams' processes, the business rule, projects, and the product itself to make a good cause and effect analysis for the metrics, solve and predict any issues and help users through the Help Center.

YOUR IMPACT

• Focus on the user experience through digital channels.
• Provide deep-dive analyses to support UX Writing guide in constructing, optimizing, editing, and creating articles in the FAQ.
• Manipulate data to help with decision-making and bring improvement insights for the FAQ and Email automation.
• Improve processes for the Customer Experience metrics performance, especially on the FAQ and Email automation channels.
• Act as a cross-channel specialist and have a data vision to propose improvements and innovations for the Help Center.
• Be proactive to establish good relationships with connected areas to predict, solve and understand the actions and issues.
• Work with the technology team to solve product errors and implement improvements for digital channels.
• Understand and work with the Zendesk tool.
• Live the mission: inspire and empower others by genuinely caring for your own wellbeing and your colleagues. Bring wellbeing to the forefront of work, and create a supportive environment where everyone feels comfortable taking care of themselves, taking time off, and finding work-life wellness.

WHO YOU ARE

• For candidates residing in São Paulo, the role follows a flexible model. You will be required to visit the office only when requested.
• Bachelor’s degree in Engineering, Business, Marketing, or a related field.
• Proven experience working with Ultimate AI - Zendesk integration is mandatory.
• Hands-on experience with digital customer experience tools, including FAQ management and email automation.
• Advanced data analysis skills and proficiency in UX Writing.
• Knowledge of workflow automation tools is a plus. 
• Strong conflict resolution skills and the ability to proactively identify obstacles and create creative, alternative solutions.
• High sense of urgency and the ability to manage multiple, competing priorities simultaneously with minimal supervision.
• Comfortable thriving in a fast-paced, highly dynamic environment with a strong attention to detail.
• Excellent verbal and written English skills is mandatory.

We recognize that individuals approach job applications differently. We strongly encourage all aspiring applicants to go for it, even if they don't match the job description 100%. We welcome your application and will be delighted to explore if you could be a great fit for our team. For this specific role, please note that prior experience in Ultimate AI - Zendesk integration and advanced English proficiency are mandatory requirements.

WHAT WE OFFER YOU

With thoughtful benefits, emotional wellbeing resources, and a culture that empowers you to take ownership of your role and your wellbeing, we create an environment where you can thrive in all dimensions of your life. 

Our flexible benefits program allows you to customize some of the benefits, according to your needs!

Our benefits include:

WELLHUB: Free Gold+ membership with access to onsite gyms and studios, digital fitness programs, and online wellness resources for meditation, nutrition, mental wellbeing support, and more! Add up to three family members to your plan, ensuring access to wellness for those who matter most to you.

WELLZ: A complete emotional wellbeing program with a unique approach. It offers personalized journeys that combine individual therapy sessions (52 per year) and on-demand content. 

HEALTHCARE: Health, dental, and life insurance. 

FLEXIBLE WORK: As a Flexible First company, we offer hybrid and remote options to give you the freedom to work in a way that suits you. The model for this specific role can be discussed with your recruiter and hiring manager. When you join, use our home office reimbursement to set up your home office. 

FLEXIBLE SCHEDULE: Flexibility for us isn’t just about where we work—it also means being able to shape how and when we get things done. Together with their leaders, employees define schedules that align with their time zones, team needs, and personal routines.

PAID TIME OFF: It’s important to take time away from work to recharge.Employees receive vacations after 6 months and additional 3 days off per year + 1 day off for each year of tenure (up to 5 additional days) + an extra holiday for your birthday!

PAID PARENTAL LEAVE: Welcoming a new child is one of the most special moments in your life. Take the time to be present and enjoy your growing family. We offer 100% paid parental leave to all new parents. Parents giving birth are eligible for an extended leave and a ramp-back period to return part-time while they get settled.  

CAREER GROWTH: Access world-class platforms, participate in interactive sessions,  build your personalized development roadmap, and explore internal opportunities. We focus on continuous learning and feedback to support your journey toward personal and professional success.

CULTURE: You’ll join a team of passionate people who come together to break boundaries, support each other, and create a meaningful impact in workplace wellness. We win together, building trust through open communication and a culture where every perspective matters. Learn more about our shared culture and values here. 

And to get a glimpse of life at Wellhub… Follow us on Instagram @lifeatwellhub and LinkedIn!

Diversity, Equity, and Belonging at Wellhub

We aim to create a collaborative, supportive, and inclusive space where everyone knows they belong. 

Wellhub is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.

Our commitment to inclusion also extends to how we recognize and reward our people. We’re proud to be Syndio Fair Pay Certified, reflecting our ongoing dedication to equitable and fair pay practices across our global team. Read more about it here.

Questions on how we treat your personal data? See our Aviso de Privacidade para Candidatos. 

#LI-REMOTE 

 #LI-HYBRID

AI Solution Engineer– LAC (Brazil) - 12 months contractor 

Overview:
Working with governments, foundations, and public sector partners to turn complex challenges into buildable solutions and real impact through AI product-driven delivery.

About Delivery Associates
Delivery Associates (DA) is a global social impact consultancy specializing in transforming the public sector. With over a decade of experience and a foundation in Deliverology®, DA guides leaders through every phase of implementation—delivery-oriented strategy formulation, execution, and evaluation. DA partners with governments, philanthropies, and international organizations, employing actionable strategies to achieve sustainable, lasting outcomes. In every one of our services, you will find a throughline back to this focus on helping our partners deliver better results through better implementation.

Job Description
Delivery Associates is building a new kind of team—one that helps partners across government and the social sector move from policy ambition to real, AI-enabled products and services that improve outcomes for people.

We are hiring an AI Solutions Engineer to serve as the technical backbone of this effort. This is neither a research role nor a narrowly defined engineering position. It is a delivery role at its core: translating complex, ambiguous public sector challenges into working solutions that can be deployed and used in the real world.

In this role, you will work closely with Product, Delivery teams, and government counterparts to rapidly design, prototype, and ship AI-powered tools that are not only technically sound, but also practical, credible, and impactful. You will be expected to move quickly from problem definition to functional systems, operating in short, iterative cycles.

This role is designed for someone who combines strong engineering judgment with a deep understanding of modern AI systems—and who can build quickly without compromising quality. Someone who is motivated by impact, comfortable with ambiguity, and driven to turn ideas into systems that improve how public institutions serve people.

Core Responsibilities.

This is a contractor role embedded within small, high-performing delivery teams, where product ownership and execution are tightly integrated. In this role, you will:

• Build functional AI-powered functional prototypes in 2–4 week cycles
• Design and implement agentic workflows using LLM APIs, structured tool use, multi-step orchestration, and MCP integrations
• Own the stack end to end: React/Next.js frontend, Python/Node.js backend, Supabase/PostGIS data layer, cloud deployment
• Work with messy, real-world government datasets — structure them, clean them, make them queryable
• Build systems that drive frontline action and institutional decisions
• Set architecture standards, review code, and guide a Full-Stack Developer on implementation patterns
• Create reusable component libraries and architecture templates that compound across government engagements

Mindsets.

We work well with people that are:

• Adaptable: Public sector work is dynamic. Our people are, too.
• Analytical: We identify, dissect, and solve complex problems.
• Accountable: We are a remote team. We work collaboratively but self-sufficiently; oversight is often minimal.
• Driven: Our work is important, so it’s important we do it well.
• Curious: We never stop learning from our clients, colleagues, and partners.

Required Skills/Experience.
 

• 8+ years of professional software development experience, with a track record of building and shipping production systems
• Strong experience designing and implementing AI-powered applications using modern LLM stacks, including prompt engineering, structured outputs, tool use, and function calling
• Hands-on experience integrating LLMs into real workflows (not just prototypes), ensuring reliability, controllability, and usability of outputs
• Experience building end-to-end AI systems, including agentic or multi-step workflows, and Retrieval-Augmented Generation (RAG) pipelines with external data sources
• Proficiency working with leading AI tools and ecosystems such as OpenAI API, Claude API, Hugging Face, and orchestration frameworks like LangChain or LlamaIndex
• Ability to design and deploy ML pipelines end-to-end, including data ingestion, preprocessing, model integration, and basic monitoring
• Experience deploying and scaling applications in cloud environments (e.g., AWS, Azure, or Google Cloud)
• Demonstrated ability to move quickly from ambiguous problem to working prototype, making strong scoping and prioritization decisions
• Sound technical judgment under uncertainty, with a bias toward simple, reliable, and maintainable solutions over unnecessary complexity
• Professional English and Portuguese required
• Must be based in and have work authorization in Brazil

What Will Set You Apart.

• Cloud certifications: Azure AI Engineer, AWS ML Specialty, or GCP Professional ML Engineer
• Previous work with government or public sector clients in Latin America
• Data & geospatial systems: experience working with geospatial data and tools (e.g., PostGIS, GeoJSON pipelines, mapping APIs), and the ability to incorporate spatial analysis into practical applications.
• Familiarity with vector databases (e.g., Pinecone, Weaviate, FAISS, or similar) to support Retrieval-Augmented Generation (RAG) workflows is highly valued, including designing pipelines for embedding, storage, and retrieval in real-world use cases.

What We Offer.

• Meaningful work that contributes to solving complex social challenges around the world
• Ongoing learning and growth through mentorship and leadership opportunities
• Opportunity to shape a new model of delivery at the intersection of consulting, product, and AI

Our Values.

These values serve as an anchor, enabling us to stay true to who we are and what we stand for.

• Passion: It is all about impact.
• Excellence: Delivering to the highest standards.
• Humility: Pride without ego.

About Delivery Associates:

We help governments, foundations, and social impact organizations all over the world turn big ideas, campaign promises, and ambitious goals into everyday reality for the people they serve. With over ten years of experience and expert staff guiding our work, Delivery Associates has delivered impact in areas ranging from education reform in the US to microfinance in South America to agricultural reform in Africa and the Middle East. We approach every problem with a strong bias towards implementation, an open mind to possibilities, empathy for governments and residents, and a strong values system. We are always asking ourselves, our partners, and our clients: What would it take to make change happen?

To learn more about Delivery Associates please visit deliveryassociates.com/our-work or contact our talent team at talent@deliveryassociates.com for more information on opportunities to join our team.

#LI-MG1 #LI-REMOTE

Why this Role Exists

At Blip, we believe data is at the heart of our business success, powering decisions and creating value across the organization. We are looking for a dynamic and experienced Sr Data & Analytics Engineering Manager to lead our Data Platform, Governance, and Architecture teams. This senior leadership role is crucial in driving the development and evolution of our cutting-edge data systems while ensuring compliance, security, and scalability.

We're looking for a Senior Data & Analytics Engineering Manager to lead the teams responsible for Data Platform, Governance, and Architecture, translating data strategy into organizational execution and ensuring our data foundations are robust, scalable, and deeply integrated into the company's business and product fabric.

This role sits at the intersection of people leadership, technical strategy, and cross-functional partnership, owning the outcomes of a high-performing data engineering organization and driving the evolution of Blip's data capabilities from the ground up.

Your Mission

You'll build and lead the teams that power Blip's data ecosystem, from platform infrastructure and data modeling to governance and AI enablement.

You'll translate strategic intent into organizational execution: hiring the right people, setting the right direction, and creating the conditions for engineering excellence at scale.

Key Responsibilities

Platform Evolution & Systems Architecture

• Own the vision and roadmap for the Data Platform, Governance, and Architecture teams, aligning priorities with business and product goals.
• Drive the design, implementation, and continuous improvement of a scalable, secure, and efficient data platform supporting both transactional and analytical workloads.
• Partner with Platform, AI, and Product Engineering leaders to ensure data architecture supports current and future business needs.
• Translate complex organizational and technical trade-offs into clear decisions with measurable business impact.
  
  

Team Development & Engineering Culture

• Build, mentor, and manage a high-performing team of data engineers, analytics engineers, and architects.
• Foster a culture of engineering excellence, continuous improvement, and accountability, anchored in an Engineering First Mindset.
• Establish clear career development paths, performance expectations, and coaching practices across the team.
• Drive talent acquisition and onboarding to scale team capabilities in line with platform ambitions.

Governance, Security & Compliance

• Define and enforce data governance policies that ensure accuracy, integrity, and security across the organization.
• Partner with legal, compliance, and domain teams to maintain adherence to GDPR, LGPD, and CCPA requirements.
• Ensure governance frameworks are operationalized, not just documented, through tooling, automation, and team practices.

Architecture & Technical Direction

• Guide the design of a flexible, future-proof data architecture that supports complex business models and analytical workloads.
• Provide technical oversight across ingestion, processing, curation, and serving layers without being the individual implementing them.
• Act as the organizational bridge between strategic architectural decisions and their execution by staff and senior engineers.

Cross-functional Collaboration & Strategic Impact

• Operate as a key leader across Data, Product, Engineering, and Infrastructure domains, influencing roadmaps, priorities, and organizational decisions.
• Represent the Data organization in company-wide initiatives around modernization, AI enablement, and platform evolution.
• Drive a culture of experimentation and learning, staying current on industry trends to keep Blip's data capabilities at the forefront.

What We're Looking For

Experience

• 8+ years in Data Engineering, Analytics Engineering, or related disciplines, with at least 3 years in a people management or team leadership role.
• Proven experience leading and scaling data teams across platform, governance, or architecture domains.
• Track record of delivering measurable outcomes in reliability, data quality, cost optimization, or engineering productivity through organizational execution.
• Experience driving or participating in large-scale data platform modernization initiatives.
• Demonstrated ability to influence cross-functional stakeholders and translate business requirements into technical direction.

Technical Foundations

• Deep familiarity with modern data platform technologies and cloud environments, particularly GCP; working knowledge of Azure and/or AWS.
• Solid understanding of distributed data systems, data pipelines, and ELT/ETL patterns.
• Proficiency in SQL and data modeling, with a focus on scalable analytical solutions.
• Working knowledge of data governance frameworks, data quality and observability practices, and compliance requirements.
• Familiarity with infrastructure-as-code, CI/CD practices, and developer experience patterns in data environments.

Bonus Points

• Experience operating in or transitioning toward a data mesh or federated data architecture model.
• Familiarity with agentic or AI-assisted data workflows and their implications for platform design.
• Background in FinOps applied to data infrastructure at scale.

Why Join Us

You’ll join a company with global ambitions and a highly motivated Data team, working to reshape how businesses interact with customers through conversational AI and intelligent platforms. Here, you won’t just build systems, you’ll help shape the foundation of what’s next.

Informações adicionais

Location: Brazil

We Are:
RTB House is a global company that provides state-of-the-art marketing technologies for top brands and agencies worldwide. Its proprietary ad-buying engine is the first in the world to be powered entirely by Deep Learning algorithms, enabling advertisers to generate outstanding results and reach their goals at every stage of the funnel. 

You Will:

• Analyze complex revenue, margin, CTR, conversion rates and other financial metrics;
• Interact (in a clear and effective way) with different business areas and teams;
• Execute complex seasonal studies and help to create relevant client-oriented material;
• Maintain complex reports in support of Account Management and Sales teams;
• Help Account Management and Technical Support teams with campaign optimization and strategies, providing on-demand analysis.

Desired Experience: 

• Bachelor’s degree or higher in Mathematics, Computer Science, Engineering, Statistics, and related fields;
• Professional experience as a Data Analyst, Business Intelligence or similar;
• Programming experience (Python, R, Scala, etc.);
• Experience querying data with SQL;
• Experience with Google BigQuery is a plus;
• Experience with Digital Marketing is a plus. 

We Offer: 

• An attractive salary and benefits package, including language subsidies, Gympass and the possibility to participate in bonus programmes according to the rules established by RTB House.
• Good work-life balance. 
• Work from home, from the office, hybrid… it is up to you!
• Unique opportunity to join a creative, fast growing company in online advertising.
• Opportunity to work in a truly international environment. 
• Product that actually works, 99% retention rate and based on the newest AI Technology (Deep Learning). 
• The joy of working and learning in one of the fastest growing tech companies in Europe (FT - 8th Europe's fastest-growing company 2020 / Deloitte Fast 50 Second Year Running). 
• A rewarding career in a high energy and inspiring atmosphere with no corporate habits. 
• The opportunity to participate in ambitious projects in a growing international organization.

Apply now! 

You don't need to tick every box to apply. If you are passionate about digital marketing, send us your CV, and we'll review it.

Information for Applicants: Brazil