About the team

The Sponsorships team plays a crucial role in driving the success of Roku's cutting-edge activations.  The team is responsible for complex trafficking, quality assurance, and in-depth troubleshooting of all sponsorship products.  This team operates across diverse platforms, catering to the intricate nature and tailored requirements of each project. Collaborating closely with Client Services and Product Marketing, team members spearhead the implementation of both new and established product offerings and packages. Members of this team have the unique opportunity to be at the forefront of innovation, gaining first-hand exposure to brand-new executions built to meet customer objectives and delight our user base.   

About the role

Roku is seeking an Ad Operations Associate to join our growing Sponsorship team. In this role, you will help facilitate the launch and delivery of campaigns while ensuring compliance with standard processes and quality assurance practices. This position is highly cross-functional and will use a combination of 3rd-party and proprietary platforms to traffic highly customized, complex executions to drive user engagement across the Roku Ecosystem. This individual will have a strong desire to increase their technical prowess within the organization.  

This individual will work well in a fast-paced environment and be a natural self-starter and team player.  The ideal candidate isn’t a bystander. They are curious, hungry, and engaged, willing to jump in to solve problems and make data-driven decisions even when things feel very ambiguous. Our industry changes quickly, so we expect a great candidate to be comfortable responding quickly to emerging business needs.  

This position works with the Senior Ad Operations Sponsorship team members and reports to the Senior Manager of Ad Operations, located in Boston, MA. This role is based in our Boston, NYC, or Santa Monica office.  

For Massachusetts Only - The estimated annual salary for this position is between $94,500 - $122,850 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

What you'll be doing

• Build and launch custom ad experiences using proprietary toolsets and technical systems 
• Effectively act as a liaison between Brand Activation Managers, Client Services, Product, Engineering, and Technical Operations teams using clear and consistent communication 
• Steward discussions with Client Services and Brand Activation Managers to ensure a seamless campaign launch 
• Contribute ideas to help enhance our proprietary tools and systems to drive forward productivity and team effectiveness 
• Collaborate alongside Senior Ad Operations peers to support the rollout of Custom Ad Experiences and new Ad Products 
• Accountable for the management, launch, and QA of high-profile and time-sensitive campaign launches 
• Use 3rd party tools to ensure creatives running in our ad servers are following our ad specifications 
• Consult with Product Managers and Engineering teams to determine the technical feasibility of new campaign launch tactics  
• Proactively identify situations in which technical issues need to be escalated for investigation and take initiative to do so 

We're excited if you have

• 2-3 years of experience in digital ad operations or QA at a publisher, an ad tech company, an ad agency, or an ad network 
• Expertise with GAM and digital ad serving tools for video and display 
• Experience in display and video advertising with a premium publisher or agency 
• Expert organization, attention to detail, and time management skills 
• Familiarity with Salesforce  
• Inquisitive, proactive, and process-oriented person with experience adhering to processes and standards 
• Ambitious self-starter who enjoys a good challenge and continuous learning 
• Understanding of digital advertising campaign management, including strategies, tactics, and execution (ad serving and pixels) 
• Ability to use analytical and technical skills to troubleshoot setup and delivery challenges 
• Creative problem solver with the ability to work effectively in an emerging technology company 

#LI-SR2

About the team

Ad Product Strategy & Operations (PS&O) is a hybrid strategy and execution function within Roku’s Ad Product organization. We partner with product managers and cross-functional teams to accelerate decision-making, ensure launch readiness, and operationalize product strategy across Roku’s advertising portfolio. The team sits at the intersection of product development and business enablement. Our focus is on driving clarity, scalability, and alignment across initiatives, from roadmap planning through launch execution. We also collaborate closely with commercialization partners to ensure new products and solutions are brought to market effectively.

About the role

We're looking for a PS&O Lead with a performance advertising background to drive product strategy through market analysis, competitive intelligence, and go-to-market execution for Roku's growing performance advertising business. You'll develop and operationalize scalable frameworks to unlock revenue growth across our performance and growth advertising portfolio, ensuring tight alignment across product, sales, and legal teams. You'll act as a key strategic partner bridging product development with business enablement, identifying systemic roadblocks, workflow inefficiencies, and operational gaps that stand between our roadmap and the market.

The ideal candidate has built or scaled performance advertising products in a digital platform environment. You've worked across outcome-based buying systems: cost-per-action bidding, conversion optimization, audience targeting, measurement and attribution, and the feedback loops that make performance campaigns work at scale. You understand how growth marketers evaluate platforms, what drives adoption of new buying products, and how to translate complex ad tech into something a sales team can confidently sell. This is a high-visibility, high-impact role. You'll operate with autonomy, move fast, and own the commercialization and triage work that determines whether Roku's performance advertising platform becomes a must-buy for growth marketers.

For Massachusetts Only - The estimated annual salary for this position is between $130,000 - $170,000 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

What you'll be doing

• Develop and maintain product strategy for Roku's performance advertising portfolio, ensuring market dynamics, buyer needs, and business objectives are reflected in roadmaps and prioritization.
• Analyze systems, workflows, and dependencies across ad delivery, bidding, targeting, forecasting, and measurement to identify gaps and propose scalable solutions.
• Partner with Product Management, Ad Sales, Operations, and Legal to unblock revenue opportunities and scale team readiness to sell and support performance buying products by addressing compliance, operational, and go-to-market challenges.
• Establish frameworks for scaling across Roku’s direct channels, including Home Screen and native surfaces, and our in-stream video ads businesses.
• Serve as the directly responsible individual for performance advertising GTM initiatives, ensuring cross-functional teams are aligned, accountable, and delivering measurable outcomes.
• Own the operational readiness and launch execution for new performance buying products, ensuring Ad Sales teams are equipped to support advertisers from day one.

We're excited if you have

• 4+ years of experience in strategy and operations, growth or performance marketing, or equivalent practical experience, ideally within digital advertising.
• Experience managing performance budgets with an understanding of how decisions are made for budget and optimization.
• Demonstrated ability to shape product strategy through market analysis, competitive insights, and cross-functional alignment.
• Strong systems thinker with a proven ability to scale operational processes and deliver measurable business outcomes.
• Exceptional communication and influence skills, highly analytical, detail-oriented.
• Strong experience using AI to increase productivity in research, developing presentations and briefing documents, financial analysis, and other professional tasks.
• Proven track record of growth and progression in prior roles, reflecting strong performance and increasing responsibility.

#LI-SR2

Who We Are

Babylist is the leading registry, e-commerce, and content platform for growing families. More than 9 million people shop with Babylist every year, making it the go-to destination for seamless purchasing, trusted guidance, and expert product recommendations for new parents and the people who love them. What began as a universal registry has grown into a full ecosystem for new parents, including the Babylist Shop, Babylist Health, and a flagship showroom in Los Angeles. Hundreds of brands in baby and beyond partner with Babylist to engage meaningfully with families during one of life’s most important transitions. With over $1 billion in annual GMV, and more than $500 million in 2024 revenue, Babylist is reshaping the $320 billion baby product industry. We’re helping parents feel confident, connected, and cared for at every step. As we build the generational brand in baby, our mission remains simple: to connect growing families with everything they need to thrive.To learn more, visit www.babylist.com.

Our Ways of Working

Babylist is remote-first with team members across the U.S. and Canada who move fast, think smart, and use AI as part of how they work every day — not as an experiment, as an expectation. We come together twice a year to build the relationships behind the work, and we hire people who are genuinely excited about what's possible and prove it through how they show up.

This role is remote and open to candidates based on the East Coast (Boston to DC) or in the Los Angeles area. While the day-to-day work is remote, proximity to our key hubs matters for this role — you'll need to be available during Eastern or Pacific business hours and able to travel occasionally for in-person collaboration.

What The Role Is

We're looking for a Director of Social and Influencer Marketing. This role sits at the intersection of brand, community, and content — responsible for upleveling how Babylist shows up across social channels, how we build and sustain creator relationships at scale, and how we translate social attention into trust, advocacy, and measurable business outcomes. Reporting to the VP, Brand and Media, you will expand on our current social and influencer strategy and manage our social team. This role will lead creator strategy, strengthen community engagement, and continue elevating the quality and impact of our content.

We’re looking for a leader who can sharpen strategic focus, deepen community connection, and raise the bar creatively. You must have strong creative instinct and editorial judgment, paired with the analytical rigor to understand what’s working and scale it. We expect you to be deeply culturally fluent, ahead of trends, and actively using the latest AI tools to sharpen workflows, fuel creative experimentation, and strengthen analysis.

Who You Are

• 10+ years in social media and/or influencer marketing, with meaningful time in a leadership role managing and developing teams
• A demonstrated track record of building or scaling influencer programs that drive measurable results — awareness, conversion, and brand affinity
• Deep fluency in the creator economy: how to structure partnerships, evaluate and tier creators, negotiate contracts, and build relationships that last beyond a single campaign
• Consumer brand experience in a category with strong community dynamics — parenting, lifestyle, health/wellness, or a brand where trust and emotional resonance are core to the value proposition
• Strong editorial and creative instincts — you care about the quality of the content, not just the metrics behind it
• Deep, hands-on familiarity with leading AI tools; a habit of integrating them into daily workflows to drive better outcomes; and the ability to translate what you've learned into practical training for your team.
• Equal comfort with brand strategy and performance data: you can write a creative brief and present a channel dashboard in the same meeting
• Clear, confident communicator with senior stakeholders — you know how to tell the story of social impact to a VP, a CFO, or a skeptical cross-functional partner
• You're genuinely excited about what AI can do - not just as a concept, but as something you want to get your hands on. At Babylist, every team uses AI daily, and we're looking for people who lean in.

How You Will  Make an Impact

• Own the end-to-end influencer marketing strategy, from building and scaling a creator program across gifted, affiliate, and paid partnerships to relationship management, campaign execution, and measurement
• Establish a clear ROI framework that evaluates influencer investment across the full funnel — with particular attention to how creator content maps to the Babylist audience lifecycle. 
• Develop Babylist Beverly Hills and NYC as living creator activation platforms — extending the Babylist Experience franchise and deepening celebrity and creator relationships through in-person, content-forward programming
• Serve as a primary steward of Babylist's brand voice across social and influencer channels
• Collaborate with larger brand teams (including editorial, PR/Comms, education, design, branded content) to align social strategy with other internal roadmaps
• Drive community engagement strategies that deepen loyalty and advocacy among expecting and new parents — Babylist's most high-intent audience
• Set and own the KPIs for social and influencer: reach, engagement, earned media value, follower growth, and downstream conversion
• Partner with performance marketing on paid social amplification and attribution
• Translate data into clear, actionable strategy with a consistent test-and-learn cadence
• Set and manage budgets across social and influencer programs, making recommendations to improve ROI and efficiency over time.
• Take a leadership role in Babylist’s video content strategy — overseeing short-form and long-form video across social platforms with a focus on differentiated, audience-first storytelling.
• Identify opportunities for original video content that builds brand equity, grows owned audiences, and is optimized for platform-specific formats.
• Lead, develop, and inspire a team of ~5
• Build a high-performance culture grounded in clarity of ownership, strong feedback loops, and ambitious but achievable goal-setting

About Compensation

We use a market-based approach to compensation. The starting salary range for this role is:

$195,050.00 - $234,060.00

Your starting salary will be based on your location, experience, and qualifications, with increases over time tied to performance, role growth, and internal pay equity.

Why You Will Love Working At Babylist

Our Culture

• We work with focus and intention, then step away to recharge
• We believe in exceptional management and invest in tools and opportunities to connect with colleagues
• We build products that positively impact millions of people's lives
• AI is intentionally embedded in how we work, create, and scale—supporting innovation and impact

Growth & Development

• Competitive pay and meaningful opportunities for career advancement
• We believe technology and data can solve hard problems
• We're committed to career progression and performance-based advancement

Compensation & Benefits

• Competitive salary with equity and bonus opportunities
• Company-paid medical, dental, and vision insurance
• Retirement savings plan with company matching and flexible spending accounts
• Generous paid parental leave and PTO
• Remote work stipend to set up your office
• Perks for physical, mental, and emotional health, parenting, childcare, and financial planning

Important Notices

Recorded Interviews Babylist uses an interview recording tool to record and transcribe interviews for evaluation purposes in accordance with applicable privacy laws. By participating in an interview, you consent to this recording and transcription.

Interview Integrity At Babylist, every team uses AI daily and we love it. During interviews though, we want to see you — your thinking, your problem-solving, your creativity. All interviews and assessments should be completed independently without AI tools or third-party assistance unless we tell you otherwise. We'll always be clear when AI is welcome. Misrepresentation during the process may result in removal from consideration.

Protect Yourself from Scams All official communication comes from the Babylist Talent Team via @babylist.com email addresses. We will never ask for payment, bank information, or personal financial details. If you receive outreach via WhatsApp, Telegram, or a non-Babylist email, it's not us. Verify open roles on our careers page.

Connections at Babylist In line with our conflict of interest policy, please let us know if you have a family member or close personal relationship with a current Babylist employee. This helps us keep our process fair for everyone.

Text Message Updates You may opt in to receive SMS updates about your application. Opting out won't affect your status. Message and data rates may apply. Reply STOP to unsubscribe or HELP for assistance. See our Privacy Policy for details.

About the team

The world is cutting the cord and streaming its TV online, a shift that has dramatically changed how advertisers target, reach and measure their preferred audiences in ways that broadcast TV and cable never could.

Roku Ads Manager is our answer to the growing demand in streaming advertising. Our self-serve platform just entered General Availability (GA) in September 2024 and has picked up major momentum. Our Ads Manager team is small, gritty, and focused on scaling the best streaming ad platform in the market. We move fast, pivot quickly, and work hard. We rally around decisions, challenge assumptions, and push the limits on what advertising can do for growth marketers, performance agencies, and any other business interested in making the big screen work for their brands’ objectives. 

The Roku Ads Manager team is looking for a Sales Development Representative to help us scale our platform.

About the role

TV ads were once reserved for large national brands. Roku believes that it’s better for streamers, brands, and our company that all businesses have a path to advertising in streaming. Roku Ads Manager is our answer to democratizing streaming advertising, creating a self-serve path for businesses of any size to get their brand on the big screen.

Roku Ads Manager is looking for a Sales Development Representative (SDR) to help lead demand generation and client growth for our self-serve streaming ad platform. This role will join two existing SDRs and will play a crucial role in attracting and onboarding new advertisers, ensuring their success on the platform, and driving revenue growth.

Sound like fun? 

For Chicago Only - The estimated annual salary for this position is between 52,000 and 75,000 annually.

Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location.

This role is eligible for incentive compensation/commissions, health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

What you’ll be doing

• Prospect and qualify inbound and outbound leads for Roku Ads Manager
• Educate potential advertisers on the benefits of streaming and our self-serve platform
• Collaborate with Account Executives to build and maintain a healthy sales pipeline
• Track and manage leads using CRM tools and outreach platforms
• Provide feedback to marketing and product teams to improve messaging and user experience
• Stay up to date on industry trends and Roku’s evolving ad solutions

We’re excited if you have

• 1–2 years of experience in a sales, business development, or customer-facing role
• A passion for advertising, media, or technology
• Excellent communication and interpersonal skills
• A self-starter mindset with strong organizational skills
• Experience with CRM tools like Salesforce or HubSpot (a plus)
• A collaborative spirit and a drive to learn and grow

#LI-LS1

#LI-Onsite

The Opportunity

Shift has earned its place as an industry innovator. Now it's time for the world to know it. We are looking for a high-impact Strategic Communications Director to dramatically elevate Shift's profile across tier-1 business and technology media, position our CEO as a preeminent voice in AI and insurtech, and ensure Shift punches well above its weight in market awareness.

This is not a traditional PR role. We want a strategist, storyteller, and execution oriented leader who knows how to move markets—someone who has the media relationships, executive presence, and creative instincts to break through the noise and put Shift on the map alongside the most recognized names in AI and enterprise technology.  We believe Shift’s story is a powerful one worth telling, and we’re looking for someone who can make it happen.

What You'll Do

Drive Tier-1 Media Coverage

• Build and maintain deep relationships with senior journalists, editors, and producers at leading business and technology outlets—including print, digital, and broadcast—across the Wall Street Journal, Financial Times, Bloomberg, Forbes, Fortune, CNBC, and sector-specific technology and insurtech media.
• Pitch and land feature articles, executive interviews, bylines, and well-placed quotes that position Shift as an essential voice in the AI and insurance transformation narrative.
• Develop compelling, news-driven story angles that resonate beyond the insurance vertical and into mainstream business and technology conversations.
• Manage all aspects of media relations, including rapid-response to breaking news, proactive pitching, and crisis communications preparedness.

Elevate CEO Visibility & Thought Leadership

• Own the CEO's communications platform end-to-end: develop speeches, keynote presentations, talking points, op-eds, and LinkedIn content that establish a distinct, compelling executive voice.
• Secure high-profile speaking opportunities at premier AI, insurtech, and investor conferences—including Davos-tier business forums, major technology summits, and industry flagship events.
• Prepare the CEO for media appearances, panel discussions, podcast interviews, and analyst briefings, ensuring every interaction reinforces Shift's strategic narrative.
• Build and manage relationships with event organizers, conference program committees, and industry organizations to ensure Shift's leadership is consistently represented on the most prestigious stages.

Shape Shift's Strategic Narrative

• Develop and continuously refine Shift's corporate communications strategy, messaging architecture, and brand narrative in close partnership with the CMO and CEO.
• Translate complex AI and insurance technology concepts into accessible, persuasive stories for diverse audiences—including business press, investors, partners, and customers.
• Collaborate across marketing, product, sales, and leadership to ensure a consistent, differentiated voice across all external channels.
• Monitor the competitive communications landscape and identify opportunities to seize narrative ground and inject Shift into key industry conversations.

Operate at the Executive Level

• Engage comfortably and credibly with Shift's Board of Directors, C-suite, strategic customers, and investor community—advising on communications strategy and representing the company externally when appropriate.
• Partner directly with the CMO on enterprise-wide communications priorities, budget, agency relationships, and team development.
• Serve as a trusted advisor and communications counselor to senior leadership on high-stakes announcements, market positioning, and reputational matters.

What We're Looking For

Required Qualifications

• 12+ years of progressive communications experience, with meaningful time in senior roles at a high-growth technology company, global PR agency serving tech clients, or both.
• A verifiable track record of securing feature coverage and prominent placement in tier-1 business and technology media—not just industry trade press.
• Proven ability to develop CEOs and senior executives as media figures and thought leaders, including speech and presentation development, media training, and conference positioning.
• A robust, active network of journalist, editor, and producer relationships at top-tier media outlets.
• Demonstrated success securing executive speaking slots at leading, high-profile industry conferences in AI, enterprise technology, financial services, or insurance.
• Exceptional writing skills—the ability to craft compelling narratives, speeches, op-eds, briefing documents, and messaging frameworks with minimal direction.
• Experience operating at the executive level, including advising C-suite and Board stakeholders and managing sensitive communications with discretion.

Strongly Preferred

• Background in or deep familiarity with AI, machine learning, insurtech, or enterprise SaaS—enough to credibly represent Shift's technology and market position.
• Experience navigating international or multi-market communications, given Shift's global footprint.
• Track record working with companies at scale-up or growth stage—motivated, entrepreneurial , resourceful, and adept at driving outsized impact with focused resources.
•  Existing relationships with organizers of marquee AI and insurtech conferences (e.g., Money20/20, InsureTech Connect, AI Summit, Davos forums).

What It Takes to Succeed

You are a hands-on communications leader who knows how to make things happen. You combine strategic vision with a willingness to jump in —developing narratives, driving media outreach, preparing executives, and managing high-priority opportunities from start to finish with a urgency and sound judgement. You are proactive, adaptable, and execution-focused, with the ability to operate effectively in a fast-paced global environment where priorities evolve quickly. You bring creativity, persistence, and strong judgment to every interaction and are motivated by elevating meaningful stories and delivering tangible results.

Recorded Future is seeking a strategic and innovative Senior Field Marketing Manager for East. In this role, you will drive pipeline growth and customer retention by designing and executing targeted marketing campaigns exclusively for our targeted accounts. You will integrate advanced digital and data-driven strategies with a deep understanding of our products to ensure high-impact, multi-channel campaigns that resonate with both technical and business audiences

* Please note this role requires working from the Recorded Future Boston office at least 3 days per week

What You'll Do:

• Integrate with the sales, channel, and tech alliance teams, along with corporate marketing, to develop annual field marketing plans that support overall pipeline growth.
• Proactively engage with the sales teams to coordinate, communicate, and optimize the impact of marketing activities.
• Work with the marketing team to develop and execute integrated campaigns across digital, social media, paid ads, product marketing, and other channels to effectively reach and engage the market.
• Plan, execute, and manage live field and partner events as part of the overall marketing mix, ensuring a cohesive pre-event, at-event, and post-event strategy to drive engagement and response rates.
• Develop and implement a targeted account strategy to support account-based selling.
• Collaborate with the marketing team to create promotional materials, assets, and signage for field marketing initiatives.
• Track, measure, and report on the effectiveness of marketing programs and campaign ROI, providing recommendations for optimization.
• Manage budgets and expenses in an organized manner to maximize marketing impact.
• Communicate and educate the sales team on new and planned marketing activities across global, regional, and local programs.
• The majority of focus is dedicated to field marketing events (75%-80%) and in addition supporting and driving joint partner marketing activities (20-25%).

What You'll Bring:

• 7+ years’ experience in field and partner marketing initiatives; experience in the cybersecurity industry is a plus.
• Demonstrated expertise in demand generation, multi-channel marketing, and inbound marketing strategy/execution.  
• Proven ability to build strong relationships with sales teams and drive awareness and sales through strategic marketing programs.
• Exceptional project management skills and the ability to align tactical plans with overarching business strategies.
• Proficiency with key marketing and sales tools (including CRM and marketing automation platforms).
• Willingness and ability to travel 10%-20% of the time.

The base salary range for this full-time position is $127,500-$191,500. Our salary ranges are determined by role, level, and location. The salary displayed reflects the range for new hire salaries for the position across all US locations. Within the range, individual pay is determined by state, work location and additional factors, including job-related skills, experience, and relevant education or training. This position may be eligible for incentive compensation, equity, and medical, dental, vision, life insurance and 401K. Your recruiter can share more about the specific details of the compensation and benefit package during the hiring process.

The Director of Revenue Analytics will be a vital storyteller and analyst for our entire revenue engine. You will be the go-to-market navigator, using data to illuminate the path to predictable revenue growth and market leadership. Reporting to the Vice President of Revenue Analytics, you will proactively transform raw data into a strategic and actionable narrative that informs the decisions of our C-suite and every leader across Sales, Marketing, Revenue Operations, and Customer Success.  

What You'll Do:

• Be the Source of Truth: Develop and own the models and analyses that define our understanding of business performance, from top-of-funnel lead generation to customer churn and expansion. 
• Uncover Actionable Insights: Go beyond surface-level dashboards to diagnose the "why" behind our performance. You'll analyze the entire prospect journey to identify friction points, conversion opportunities, and levers for growth. 
• Provide Leadership in Sales Compensation Strategy, Plan-Building, Implementation and Performance Analytics.
• Drive Revenue Planning: Lead the annual and quarterly planning process for the Sales Organization, including territory creation, quota setting, and capacity planning, ensuring our resources are aligned with our biggest market opportunities. 
• Forecasting: Lead monthly forecasts and pipeline reviews of the global Multi-Account and Partnership businesses.
• Champion Data-Driven Culture: Establish and govern the key performance indicators (KPIs) for the entire revenue organization, ensuring that all teams are aligned and accountable to shared goals, and own/maintain incentive plans and execution.
• Own the Narrative: Prepare and present at executive-level presentations, QBRs, and strategic offsites that clearly articulate our metrics, performance, and the strategic path forward.

Who You Are:

• Experience: 10+ years in a highly analytical and strategic role such as Revenue Operations, Sales Operations, Sales Compensation, Business Intelligence, with at least 4 years in a leadership capacity within a high-growth B2B SaaS environment.
• Technical Acumen: Expert-level proficiency with Salesforce, advanced data analysis in Excel, and hands-on experience with BI tools (e.g., Tableau Developer). Experience with SQL and data warehousing (e.g., BigQuery, Snowflake) is a major plus.
• Quantitative Mindset: A deep understanding of statistical analysis, forecasting models, and SaaS metrics (e.g., ARR, NRR, LTV:CAC, Churn).
• Strategic Thinker: You are intellectually curious and can move seamlessly from the tactical details to the big-picture strategy
• Exceptional Communicator: You are a "data-driven storyteller" with a rare ability to translate complex data into a clear, compelling narrative for an executive audience.
• Collaborative Partner: You build trust and influence across the organization, working as a true partner to your peers in the revenue leadership team.

Job Title: Software Engineer
Employment Status: Exempt
Office Hours: Monday - Friday; hybrid schedule
Location: Boston, Massachusetts
Compensation: $130,000 - $150,000 base salary + bonus + equity
*compensation dependent on related experience level

About Ketryx:

Ketryx is an AI software platform that enables healthcare life sciences companies to ship life-saving regulated products in weeks instead of years.

Exploding product complexity is burying companies in compliance paperwork and blocking innovation. Our AI software removes this friction, dissolving the historical tradeoff between innovation and compliance, and enables regulated industries to innovate at the pace of modern software.

Just two years since launch, Ketryx already touches the lives of 25M patients and powers 3 of the world’s top 5 MedTech companies and 25% of the Fortune 500 MedTech market. Backed by Lightspeed Ventures, our founders are the former Head of AI at Amgen and CTO of Wolfram Cloud.

Healthcare and life sciences is just the beginning for us. Automotive, aerospace, energy — if it’s regulated, it’s because society decided it matters. These products move humanity, shape our future, and are safety-critical. Come join us and help build the AI platform to power safe innovation.

About the Role:

Join us in an exciting opportunity as a Software Engineer, where you will become an integral part of an extraordinary team of engineers dedicated to shaping the future of software at Ketryx. In this dynamic role, you will contribute to a small, highly motivated team, actively steering projects to successful completion. 

In this role, you will play a pivotal role in shaping the technological landscape, assuming ownership of critical technology decisions and roadmaps. With a self-starting attitude and a robust hands-on mentality, you will be at the forefront of tackling complex problems and driving innovation. Embracing agile working models, you will foster ideation, envision future possibilities, and address detailed improvements concurrently, contributing to Ketryx's commitment to reinventing how medical device manufacturers bring life-saving innovations to market. If you're reliable, detail-oriented, and ready to contribute to a global team, you could be a part of our mission to create safe and reliable medical software!

About You:

The ideal candidate is someone who possesses a deep passion for software and a profound desire to contribute to enhancing patient treatments through technological innovation. Your innate inquisitiveness, coupled with an unwavering enthusiasm for challenging assumptions, sets you apart. With excellent communication skills in both spoken and written English, you thrive in collaborative environments, where the exchange of ideas is paramount.

As a self-starter, you relish the opportunity to excel in a fast-paced startup environment, taking ownership of technology decisions and roadmaps. Your commitment to driving innovation aligns seamlessly with the ethos of our team, making you an invaluable asset in shaping the future of software at Ketryx. You are driven by a genuine love for software, a desire to improve patient outcomes, and the excitement of navigating cutting-edge challenges.

Responsibilities:

• Engage in customer interactions, collect feedback to build/design new prototypes and shape, plan and build product features together with our designers, product managers and other stakeholders
• Build features end to end, including backend and database work, with a strong focus on the user interface and user experience
• Collaborate closely with other team members in the Boston office (including Pre-Sales, Sales, Post-Sales, and Marketing) to shape and build product improvements (across the whole product)
• Build accessible user interfaces with React (NextJS), Tailwind, JollyUI (shadcn) and React Aria
• Establish and maintain good UI development practise in our codebase, while shaping out a well-documented component library with our design team
• Refactor and improve existing user interfaces, ideally by extracting and re-using common components
• Support and mentor other team members to help them build better UI
• Provide technical support to customers, collaborating with the Client Operations team

Required Skills:

• Ability to work in a fast moving startup environment, taking ownership of product features and pushing them forward
• 3+ years of full-time industry experience building frontend web applications in a production environment
• Very good understanding of using TypeScript (2+ years) with React (3+ years)
• Good understanding of using React Aria or an equivalent library for building accessible React components
• Experience in either building a design system and/or using an existing component library
• Experience using Tailwind with React

Preferred Skills:

• Good understanding of GraphQL and fragments
• Prior experience with logging tools such as AWS CloudWatch and Sentry
• Prior experience building AI related UI, particularly for large language models (e.g. Chat interfaces, builtin AI interactions)
• Additional full stack experience, e.g. working in a NextJS / express backend, working with a SQL database

Keywords: engineer, fullstack, full-stack, full stack, frontend, front-end, front end, back-end, back end, backend

Senior Software Engineer, Recommendations 

Boston, MA (Hybrid)

What you'll do

As the Senior Software Engineer for Product Recommendations, you will be a key contributor in building the machine learning–powered systems that decide which products to show to whom and when across all channels powered by our platform. This hands-on backend role focuses on converting billions of behavioral events into personalized product recommendations that drive revenue for merchants. You will define technical direction, build, and operate services and data pipelines end to end, from data ingestion and feature generation to ranking models and APIs.

• Lead the design, architecture, and operation of backend services that power product recommendations across Klaviyo experiences (email, SMS, KAgent, onsite, etc.), upholding standards for reliability, performance, and clear APIs.
• Architect and maintain robust, large-scale data processing pipelines (e.g., using Apache Spark or similar frameworks) that transform raw events and catalog data into high-quality features and inputs for recommendation models, ensuring data quality and lineage.
• Collaborate closely with ML engineers and product stakeholders to strategically productionize recommendation models—defining high-level interfaces, robust feature contracts, and advanced deployment patterns for batch and/or real-time inference systems.
• Drive the development of ML/AI systems such as vector search that power recommendation, semantic search, and sophisticated agentic use cases.
• Implement and evolve data and service observability (metrics, logging, tracing, dashboards) to proactively ensure recommendations are correct, fast, and highly available for all customers.
• Contribute to and mentor others on shared data frameworks, libraries, and architectural patterns to accelerate the development of new recommendation use cases and iteration velocity across the team.
• Work with Product to break down projects into clear milestones, balancing the need for rapid experimentation with technical soundness and long-term maintainability.
• Lead data-driven decision making and A/B testing efforts—ensuring recommendation systems are instrumented with the right metrics, and independently interpreting results to guide future product and engineering iterations.
• Participate in on-call and incident response for the systems you own, driving major post-incident follow-ups that substantially improve the resilience and operability of our recommendation stack.
• Champion and drive the transformation of engineering workflows by integrating AI from the ground up—for example, using AI to accelerate development, automate complex tests, or build smarter monitoring and debugging tools.
• Share knowledge, mentor junior/mid-level engineers, and define best practices on working with large-scale data frameworks, distributed systems, and integrating ML into production systems.

Who you are

• 5+ years of software engineering experience, with experience building and operating mission-critical backend services and systems in a production environment.
• Experience in backend and distributed systems at scale; you have a proven track record working on high-throughput, highly available services and are an skilled in optimizing for latency, reliability, and operability.
• Proficient in Python and open to working in other languages
• Comfortable with cloud-native architectures (AWS preferred) and container orchestration (e.g., Kubernetes); you manage infrastructure and CI/CD pipelines as a core part of your development process.
• Experience in data-driven decision making and A/B testing—you can define how to instrument experiments, read and interpret results, and ensure learnings are folded back into system design.
• Comfortable designing and querying data models in relational, analytical, and NoSQL datastores (e.g., Postgres, MySQL, data warehouses, Redis, vector databases).
• Feel at home with modern DevOps practices (CI/CD, monitoring, alerting) and how to apply them to architect large-scale data and recommendation systems.
• Track record of owning multi-component projects end-to-end—from initial technical design and implementation through rollout, monitoring, and sustained iteration.
• Excellent technical collaborator and communicator: you can clearly articulate complex technical trade-offs to both technical peers and non-technical partners, and you work effectively to drive alignment across ML Engineers, Software Engineers, PMs, and other teams.
• You are a self-starter who has actively experimented with AI in work or personal projects and are excited to responsibly explore and define new AI tools and workflows to enhance team productivity and system intelligence.

Nice to have

• Previous experience working on product recommendation systems or adjacent ML-powered features (ranking, personalization, search, or similar).
• Experience with big data frameworks such as Apache Spark (or similar technologies like Flink, Beam, etc.) for architecting and building complex batch or streaming pipelines.
• Experience in AI/ML systems and products, such as integrating models into production systems, building features powered by ML, or contributing to the ML infrastructure.
• Experience training and iterating on machine learning models (e.g., for ranking, prediction, or personalization).
• Experience with ML and distributed compute frameworks such as Ray or similar tools.
• Experience partnering with data science or ML teams to productionize models (designing feature stores, ensuring offline/online parity, advanced model deployment and monitoring).
• Background in e-commerce, marketing tech, or consumer personalization products.

We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.

Please see the independent bias audit report covering our use of Covey here

About the opportunity

The Customer Insights & Adoption (CIA) team is hiring a senior architect to lead internal technical enablement across Contentful’s product portfolio and recommended ways of building. You will serve as a deeply technical, highly cross-functional subject matter expert who empowers internal teams, customers, and partners to adopt Contentful with confidence and consistency. You’ll apply your industry experience, consultative leadership, and passion for teaching to build scalable programs and toolkits that drive a shared understanding of what good looks like, inform product innovation, and guide business strategy.

What to expect?

• Own and evolve internal technical enablement on Contentful product features, implementation patterns, and best practices for the Customer Experience organization (e.g. Customer Success Management, Professional Services, Learning Services, Customer Support Engineering) and cross-functional teams (e.g. Sales Engineering, Partnerships)
• Serve as a company-wide Contentful subject matter expert by engaging closely with internal teams to develop prescriptive implementation guidance and synthesize it into workshops, enablement materials, tools, examples and other resources
• Establish a strategic, scalable technical enablement practice that supports continuous education, centralized knowledge sharing, and consistent understanding across teams, customers, and solution partners
• Collaborate with Product, Product Marketing and Demo teams throughout the product development lifecycle to evaluate new features, provide actionable feedback, and influence decisions as a trusted advisor
• Coordinate closely with Professional Services to translate customer implementation insights into impactful enablement content; coordinate with Learning Services and Developer Experience to ensure messaging and guidance are aligned across courses, training, and documentation
• Create, curate, and maintain a library of enablement materials including feature usage guidance, prescriptive patterns, use cases, discovery questions, and architectural recommendations
• Develop and deliver internal workshops and technical training that effectively support both technical and non-technical audiences; model excellent virtual facilitation and learner engagement techniques
• Contribute to and help lead strategic enablement initiatives, such as starter kits, maturity models, trial environments, and other cross-team projects that strengthen our internal, customer, and partner ecosystem
• Support Customer Success Managers and Partner Managers as a technical advisor during select customer and partner engagements, providing clarity on architecture, implementation decisions, and best practice adoption

What do you need to be successful?

• 6+ years of experience in solutions architecture, technical consulting or a similar technical role, ideally in a digital experience platform environment or solution services agency
• Deep familiarity with content management systems, composable architecture, and modern web development patterns (e.g. headless CMS, API-first)
• Practitioner-level code proficiency, including comfort working with modern web frameworks (e.g. React, Next.js), APIs, SDKs, and developer tooling, with the ability to critically evaluate implementation approaches
• Proven ability to translate complex technical concepts into clear, actionable guidance for both technical and non-technical audiences, including in writing, workshops, and live facilitation
• Strong track record of building and scaling technical enablement programs, knowledge bases, or enablement practices in a cross-functional environment
• Experience working closely with Customer Success, Professional Services, Sales Engineering, or Partner teams in a customer-facing or internal advisory capacity
• Excellent consultative and communication skills, with the ability to influence stakeholders and drive alignment across teams
• Demonstrated ability to synthesize customer and field insights into prescriptive patterns, architectural recommendations, and reusable enablement assets
• Comfortable taking ownership of strategic initiatives from ideation through execution
• Experience designing and delivering engaging virtual training and workshops with strong learner engagement techniques
• Collaborative mindset with a passion for teaching, knowledge sharing, and elevating the technical capability of those around you

What's in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents. 
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss,  education days, and volunteer days
• Company paid parental leave to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.

This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.

Massachusetts Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of Massachusetts if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.

Massachusetts Salary: $163,000- $221,000

Location: This role will be based on-site at our Boston, MA office. We are open to hybrid and remote options for the right candidate.
Travel: Up to 25%, primarily domestic
Job ID:  1475

The Role: 

We are looking for a Staff Engineer, Foundry Management. As a Staff Engineer, you’ll be part of a cross-functional team whose mission is to lead IonQ on its journey to build the world’s best quantum computers to solve the world’s most complex problems. 

In this role, you will oversee the transition of leading nanofabrication technologies from small scale fabrication to foundry scale mass production. You will work closely with research scientists, engineers, and product managers to prepare existing fabrication workflows for transition to foundries, establish relationships with mass production partners, and ensure production of devices meets required timelines and specifications. 

Responsibilities:

• Manage relationships with foundries and large scale production partners for cutting edge device platforms
• Select optimal development and production partners based on device and technology platform needs
• Work with research scientists to optimize existing process flows for foundry scale integration
• Partner with product teams to ensure production timelines match target product specifications and volumes
• Transition technology and IP from research developments within IonQ to external production partners
• Propose new techniques for large scale production of quantum devices

Requirements:

• 10+ years of experience in managing fabrication and device production
• Experience transitioning or developing new technologies for foundry scale production
• Deep understanding of fabrication and device physics principles including photonic, electronic, and mems devices
• The ability to synthesize complex device performance and production requirements into a device production plan
• Ability to effectively communicate and form consensus with external and internal stakeholders through documents and presentations

Preferred Qualifications:

• 3D integration or advanced packaging expertise
• A track record of successful producing devices at scale for commercial use
• Experience developing and marketing quantum or optical devices
• Experience launching and completing new endeavors within large organizations

The approximate base salary range for this position is $126,887 - $166,127. The total compensation package includes base, bonus, equity, and a range of benefit options found on our career site.

Legend Biotech is seeking a Cell Therapy Account Specialist, Overlay (Contractor) as part of the Commercial team based in (Boston North, MA, Boston South, MA).

Role Overview

The Cell Therapy Account Specialist is responsible for representing Legend’s products and services to a defined customer base, generating and growing sales and consistently achieving or exceeding sales targets within a specific geographic area.

Key Responsibilities

• Work in partnership to drive Carvykti as the preferred CAR-T therapy for multiple myeloma among both community and institution-based oncology customers. This role involves collaborating with other Carvykti representatives to coordinate activities for impactful engagement within the territory.
• Comprehensive understanding of Legend and competitor products in our therapeutic area, and an in-depth knowledge of the complexities associated with the disease state.
• Ability to navigate a complex account environment and understand the needs/issues of various stakeholders at all levels within the account and triage to appropriate internal stakeholders for support.
• Develops an understanding of the issues and opportunities unique to each geography.
• Provides all insights to the cross functional team on appropriate and timely feedback from interactions with healthcare professionals (HCPs), including account business trends and potential changes in therapeutic landscape.
• Leverages intel and insights to develop and assertively implements an account business plan to meet customer needs and achieve corporate goals.
• Works cooperatively with internal team members on various cross-functional projects related to specific accounts or physicians. May work in collaboration with outside partner companies to co-promote products or services.
• Assists in the identification/resolution of issues and opportunities and communicates proactively to marketing and sales management. Manages a territory budget plan for customer engagements, speaker events and other miscellaneous external expenditures.
• Represents Legend at National and/or local symposiums/conventions.
• Demonstrates initiative and willingness to work hands-on with a sense of urgency, in a fast-paced entrepreneurial environment.
• Demonstrates leadership among peers by consistent application and modeling of appropriate, compliant behavior, and conduct.
• Performs all administrative functions required for the position, including reporting call activity and customer information into the appropriate call reporting system in a timely manner, submitting expenses, etc.
• Reports adverse events to Legend’s Drug Safety department and other internal departments as appropriate per required guidelines.
• Actively promotes the appropriate use of Legend’s products to healthcare professionals in accordance with Corporate, PhRMA, and OIG guidelines.
• Strict compliance with all regulatory agencies, state, and federal law is required.
• Adheres to company policies, procedures, and business ethics.

Requirements

• Bachelor’s Degree from accredited college or university.
• Preferred 3 years of Oncology, specialty healthcare sales experience.
• Proven and consistent track record of meeting/exceeding sales objectives, preferably in specialty markets.
• Experienced managing and executing within large community accounts including strategic planning and problem solving.
• Previous sales experience in cell therapy/bone marrow transplant is a plus.
• Previous product launch experience in a highly competitive environment.
• Exceptional interpersonal, communication (written and presentation) skills.
• Possess superior selling skills honed in highly competitive markets.
• Proven expertise in building relationships and influencing.
• Aptitude for rapid learning and retention of technical and scientific product related information.
• Must set high goals and standard of performance and be self-motivated and able to work with a general level of autonomy.
• Demonstrated team work/collaboration.
• Demonstrated ability to read situations quickly, anticipate and adjust for problems and roadblocks.
• Valid driver’s license.
• Agility in multi-tasking.
• Able to travel up to 50-60% of the time.
• Proven track record of attaining organizational objectives.
• Exceptional organizational and time management skills.
• Ability to perform administrative responsibilities accurately and on time.
• Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).

#Li-JK1

#Li-Remote

POSITION SUMMARY:

Seeking a detail oriented Senior Compliance Analyst/Compliance Counsel for a newly created position supporting all aspects of Audax Private Equity’s compliance program.  Reporting directly to the CCO, the Senior Compliance Analyst will work closely with members of the Audax Private Equity investor relations, accounting, and investment teams.  The Senior Compliance Analyst will be an integral part of the Audax compliance team, based in Boston and New York.

RESPONSIBILITIES:

• Assist with implementation of Audax Private Equity’s compliance program
• Actively participate in annual reviews and risk assessments
• Perform periodic compliance testing and monitoring across the program
• Administer and enforce compliance policies and procedures, including maintaining compliance records and evidence requirements
• Track regulatory developments impacting private equity advisers
• Assist with developing new policies, procedures, and technological upgrades to meet increasing regulatory demands and growth in the business
• Work with various business unit representatives to incorporate compliance requirements into business processes
• Assist with oversight of service providers, support Reg S-P privacy and data protection controls and participate in incident response and escalation as needed
• Assist with Form ADV Parts 1 and 2, Form PF, and other filings
• Support SEC examinations and regulatory enquiries, including document production and response coordination
• Work closely with the Audax Private Equity investor relations team to create, review, and approve marketing materials and investor communications for multiple product lines
• Other ad hoc projects and special tasks related to compliance matters, as needed

REQUIREMENTS/QUALIFICATIONS:

• BA or BS degree required/JD Preferred
• 3 to 5 years of compliance experience within the financial services space, preferably with private fund advisor experience
• Professional maturity and ability to engage effectively at all levels, including with senior management
• Experience with compliance testing, monitoring and marketing material review preferred
• Ability to work independently and as part of a team, while effectively collaborating and communicating to coordinate workload, priorities, initiatives, and regulatory interpretations
• Sound judgment in a fast-paced, deadline driven environment, with the ability to prioritize time sensitive projects
• Detail oriented, organized, and analytical, with strong issue spotting and execution skills
• Motivated self-starter with a willingness to “roll up your sleeves” and identify opportunities for enhancement
• Clear and effective written and oral communicator
• Consensus builder with demonstrated self-awareness, humility, and ability to learn and adapt
• Pragmatic approach that balances regulatory and policy standards with business practice
• Relationship builder with partners throughout the organization and external to the organization
• Flexibility and a willingness to take on new, varied and cross functional projects
• Ability to be in office 4 days per week, with some flexibility as needed.

OTHER DUTIES: 

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

Location: Boston, MA with 4 days a week in the office

The base salary range for this position is $100,000 - $150,000. The base salary range represents the estimated low and high end for this position at the time of this posting. Consistent with applicable law, compensation may vary and will be determined based on but not limited to, the skills, qualifications, and experience of the applicant along with the requirements of the position, and Audax reserves the right to modify this pay range at any time. An employee may also be eligible for annual discretionary incentive compensation based on performance. 

Audax offers a wide range of employee benefits, including health insurance, life insurance, disability insurance, paid time off (including sick leave, parental leave, volunteer leave, and vacation), charitable donation match, family support services (including Bright Horizons and Benefit Advocate Center), and a 401(k) in addition to other benefits.

Senior Associate Consultant

Position Summary 

As one of Putnam’s Senior Associate Consultants, you will be an integral part of a cohesive engagement team and will be instrumental in driving and developing the core components of each engagement. In this role you will:

• Work throughout each engagement to help identify critical issues
• Lead key analytical components of the project
• Help drive the ultimate strategic conclusions and client recommendations

At Putnam, Senior Associate Consultants are relied upon to both execute the analytical underpinnings of our engagements, help drive the growth of our junior staff, as well as actively participate in the development of the strategic recommendations we provide our clients.

At Putnam, we pride ourselves on a team-based approach that is client focused and impact oriented.  We serve many of the industry leaders, including all of the top 10 global biopharmaceutical companies. Almost all of our studies combine sophisticated quantitative analytics with significant qualitative fact-finding and synthesis to inform strategic decision-making. Our diverse casework spans portfolio prioritization, development pathway and resource optimization, market assessment, product pricing and launch strategies, market segment growth strategies, sales and marketing strategies, franchise development and patent expiration strategies. While the client-service core of our work can be demanding, we pride ourselves on the collegial, friendly and balanced environment at Putnam where consulting can be a long-term career option.

Our offices are located in the vibrant neighborhoods of Boston’s Back Bay, San Francisco, New York City, and globally in London. However - these openings are for placements in either BOSTON or NEW YORK CITY. Please select preference during application process. 

Desired Skills and Experience

The ideal candidate for the Senior Associate position is:

• A highly intelligent and self-motivated individual with a strong work ethic and excellent team skills.
• Proven analytic abilities, a strong academic track record and problem-solving skills,
• Minimum of 3 year of relevant consulting experience are required.
• Life sciences and healthcare industry experience required. 
• Our Senior Associate Consultants take on management level opportunities on their cases, introductory management experience of both teams and projects is preferred.
• Opportunities for continued professional growth abound at Putnam where we have a long track record of promoting from within as our primary source of management level talent.

Compensation & Benefits

• Competitive compensation packages
• Exceptional professional growth and promotion opportunities
• Additional benefits include a 401(k) plan, health, dental & disability insurance, 3 weeks paid vacation
• Comprehensive training program and potential for graduate education tuition reimbursement

Company Description -- Inizio Ignite, Putnam

Inizio Ignite is the global advisory partner for health and life sciences, encompassing connected expertise across Research Partnership, Putnam, Vynamic, and STEM. Guided by purpose, passion, and precision, we collaborate with clients to ignite impact, accelerate performance, and deliver lasting change for patients. By uniting strategy, insights, and innovation with a unique depth and breadth of expertise, we drive transformation and shape the future of health. Our Putnam strategy consulting team bridges science and strategy to enable confident decision-making and build value for pharma. We partner with leading health and life science companies serving brand & commercial leaders, Medical Affairs, access & pricing, and R&D.  

Our expertise spans offerings including therapeutic area strategy, data & AI strategy, go-to-market strategy, commercialization & growth, value, pricing & access (VPA) strategy, and evidence generation. Proudly part of Inizio – the market-leading commercialization partner for health and life sciences. From early-stage development to loss of exclusivity, we simplify complexity, unlock value, and make collaboration seamless at every pivotal moment – supporting confident, insight-driven decisions that move innovation forward.

We believe that to create real, lasting change on human health, we must bring out the best in our people, in every way and at every level. We offer a boutique-firm feel inside a global enterprise, opening the door to limitless opportunities to kickstart your career or hone your expertise. Built on the pillars of empowerment, collaboration, and meaning, we’re proud to offer a fulfilling environment where world-class advisors can come together to shape the future of healthcare for the better.

Serving the life sciences industry, including the top 20 global biopharmaceutical companies, consistently ranked as one of the top consulting firms by Vault, and maintaining a true global team of experts sitting across 3 continents, we offer a unique opportunity to play a central role in supporting our clients.

Diversity, equity, and inclusion are tenets of our core values. We strive to create a culture and environment that fosters belonging and authenticity across all levels and values individuals for their skills, experience, diverse backgrounds, and unique perspectives. Collectively, DEI serves as a foundational element of who we are and how we work with our clients and with each other.

Our core values:

• Team
• Excellence
• Strategic
• Passion
• Diversity

This is an Equal Employment Opportunity

Please note that Putnam Associates is in no way affiliated with Putnam Investments and that this is not a finance opportunity.

Consultant, Value Pricing and Market Access

Position Summary

As a Consultant within the Value Pricing & Market Access practice, you will help lead and manage teams of Associates & Life Sciences Consultants – working with Partners and Principals you will:

• Interact with clients to understand problems, and develop and refine hypotheses to test
• Structure complex strategic and analytical problems that constitute the core of the team’s work
• Lead the daily operations of the team in executing and synthesizing analyses into key findings and actionable recommendation and participate in delivering these recommendations to our clients

At Putnam, we pride ourselves on a team-based approach that is client focused and impact oriented.  We serve many of the industry leaders, including all of the top 10 global biopharmaceutical companies. Almost all of our studies combine sophisticated quantitative analytics with significant qualitative fact-finding and synthesis to inform strategic decision-making. Our diverse casework spans portfolio prioritization, development pathway and resource optimization, market assessment, product pricing and launch strategies, market segment growth strategies, sales and marketing strategies, franchise development and patent expiration strategies. While the client-service core of our work can be demanding, we pride ourselves on the collegial, friendly and balanced environment at Putnam where consulting can be a long-term career option.

Desired Skills and Experience 

The ideal candidate for the Consultant position will:

• Have demonstrated excellence during their academic career (MBA or post-graduate degree is preferred but not required).
• Previous employment experiences (minimum 4-5 years’ work experience) with other top-tier consulting firms or within the Pharmaceutical or Biotechnology industries.
• Strong competitive analysis and scenario planning skills; participation in the development of innovative strategies and plans based on a deep understanding of long-term trends, industry/category value drivers, payer, physician and patient needs, technological advances, competitive behavior, etc.
• Proven analytic abilities and presentation skills
• Demonstrated subject matter expertise in US pharmaceuticals pricing and/or market access for HCP-administered and/or patient self-administered small molecule and/or biologic medicines, for instance:
  • Drivers of payer access control design and implementation
  • Role and implications of channel intermediaries (retail pharmacies, specialty pharmacies, buy-and-bill distributors)
  • Impact of payer controls on physician ability and willingness to prescribe
  • Gross-to-net management e.g. payer rebating, provider contracting, and/or patient support services
  • Average Sales Price (ASP) modeling and contract strategy development
• Team management and project management experience
• Team-oriented attitude is essential.
• A working knowledge of the pharmaceutical or biotechnology industry is also a prerequisite.

Compensation & Benefits

• Competitive compensation and total rewards packages
• Exceptional professional growth and promotion opportunities
• Leadership training program
• Additional benefits include a [list depending on country]

Inizio Ignite, Putnam 

Inizio Ignite is the global advisory partner for health and life sciences, encompassing connected expertise across Research Partnership, Putnam, Vynamic, and STEM. Guided by purpose, passion, and precision, we collaborate with clients to ignite impact, accelerate performance, and deliver lasting change for patients. By uniting strategy, insights, and innovation with a unique depth and breadth of expertise, we drive transformation and shape the future of health. 

Our Putnam strategy consulting team bridges science and strategy to enable confident decision-making and build value for pharma. We partner with leading health and life science companies serving brand & commercial leaders, Medical Affairs, access & pricing, and R&D.  Our expertise spans offerings including therapeutic area strategy, data & AI strategy, go-to-market strategy, commercialization & growth, value, pricing & access (VPA) strategy, and evidence generation. Proudly part of Inizio – the market-leading commercialization partner for health and life sciences. From early-stage development to loss of exclusivity, we simplify complexity, unlock value, and make collaboration seamless at every pivotal moment – supporting confident, insight-driven decisions that move innovation forward.

We believe that to create real, lasting change on human health, we must bring out the best in our people, in every way and at every level. We offer a boutique-firm feel inside a global enterprise, opening the door to limitless opportunities to kickstart your career or hone your expertise. Built on the pillars of empowerment, collaboration, and meaning, we’re proud to offer a fulfilling environment where world-class advisors can come together to shape the future of healthcare for the better.

Serving the life sciences industry, including the top 20 global biopharmaceutical companies, consistently ranked as one of the top consulting firms by Vault, and maintaining a true global team of experts sitting across 3 continents, we offer a unique opportunity to play a central role in supporting our clients.

Diversity, equity, and inclusion are tenets of our core values. We strive to create a culture and environment that fosters belonging and authenticity across all levels and values individuals for their skills, experience, diverse backgrounds, and unique perspectives. Collectively, DEI serves as a foundational element of who we are and how we work with our clients and with each other.

Our core values:

• Team
• Excellence
• Strategic
• Passion
• Diversity

Job Title: Senior Digital Experience Marketing Manager 
Location: Houston, TX (Must live in the greater Houston area) 
Reports to: Sr. Manager, Performance Marketing 

About the role 

Conga is looking for a Senior Digital Experience Marketing Manager to serve as the connective tissue across our go-to-market engine. The Digital Experience Marketing Manager owns the design and orchestration of Conga’s digital buyer and customer journeys across the lifecycle. This role ensures that demand programs translate into cohesive, signal driven digital experiences that activate buyers, validate interest, and accelerate opportunities. 
 
Sitting at the intersection of Global Campaigns, Field Marketing, and Marketing Operations, this role is responsible for defining how buyers progress through digital journeys, not for owning campaign strategy or paid media execution. The Digital Experience Marketing Manager focuses on journey design, experience logic, and lifecycle orchestration, ensuring intent signals and engagement data are turned into clear next best actions across digital touchpoints. 
 
This is a role rooted in experience design and orchestration. It exists to bring consistency, scalability, and insight to Conga’s digital demand execution. 

 Key Skills and Capabilities 

• Journey design and lifecycle thinking – Ability to design end-to-end digital journeys aligned to buyer progression and opportunity outcomes. 

• Signal interpretation and application – Strong judgment in turning intent, engagement, and behavioral signals into prioritized actions and experience logic. 

• Experience orchestration – Ability to coordinate digital experiences across channels without owning every execution detail. 

• Experimentation and optimization – Comfort designing experiments, interpreting results, and evolving experiences based on learning. 

• Cross-functional influence – Proven ability to partner with campaigns, field marketing, and operations without direct authority. 

• Structured thinking – Ability to define rules, standards, and frameworks that enable scale and reuse. 

 What You'll Do 

 Intent Strategy & Orchestration 

• Define and manage Conga's intent data strategy, orchestrating signals from third-party intent platforms, social channels, review sites, and first-party data into unified, actionable audience segments. 

• Apply buyer stage intelligence to design coordinated, cross-channel plays and deliver clear activation briefs to the Performance Marketing team for in-platform execution. 

• Build a regional intent enrichment model that surfaces the right accounts to the right sales reps at the right time, driving prioritized pipeline. 

• Identify cross-sell and expansion opportunities by monitoring product intent signals and designing coordinated plays across sales and marketing. 

Digital Campaign Activation 

• Translate intent data into precise audience segments and activation briefs executed across paid social, display, programmatic, and search channels. 

• Integrate intent-driven audiences into email nurture programs, ensuring timing and messaging align with buying stage and Global Campaigns frameworks. 

• Build and optimize personalized landing page experiences tied to specific intent-driven plays and audience segments. 

Conversational Experience & AI 

• Own Conga's AI-powered website chat, configuring routing logic, conversational playbooks, and persona-level personalization to convert web traffic into pipeline. 

• Manage AI email agents, ensuring outbound plays are intelligently triggered and integrated with broader intent-driven programs. 

• Establish governance standards for AI-generated interactions, ensuring outputs align with Conga's brand voice, escalation protocols, and human oversight requirements. 

Data, Analytics & Cross-Functional Collaboration 

• Partner closely with Global Campaigns, Field Marketing, and Marketing Operations to bridge intent strategy and channel execution. 

• Prioritize full-journey experience metrics — not just channel performance — to build a holistic view of account engagement and pipeline health. 

• Ensure data flows are clean and actionable across the full tech stack: from intent signals through marketing automation, CRM, and sales outreach. 

• Act as the internal subject matter expert on intent data, journey orchestration, and conversational marketing. 

 Desired Experience 

• Hands-on experience with intent data and account enrichment platforms (e.g., 6sense, ZoomInfo, Clay) to build, enrich, and activate audience segments across sales and marketing programs. 

• Proficiency in marketing automation and digital experience platforms (e.g., Marketo, Folloze) to build intent-triggered nurture programs and audience-specific landing experiences. 

• Familiarity with conversational marketing, CRM, and web analytics tools (e.g., Qualified, Salesforce, Google Analytics) to drive pipeline from web traffic and measure engagement impact. 

What You Need to Be Good At 

• Reading signals, not just collecting them. You know how to look at intent data, engagement patterns, and behavioral signals and translate them into a clear point of view on how to take action. 

• Designing journeys, not campaigns. You think in sequences and progressions, not one-off activations. You can map how a buyer should move from awareness to consideration to pipeline and design the experience logic that gets them there. 

• Orchestrating without owning everything. You're effective working across teams and systems you may not fully control. You can define the play, write the brief, and trust others to execute — without losing accountability for the outcome. 

• Making complexity feel simple. You can take a multi-signal, multi-channel program and distill it into clear frameworks, rules, and briefs that other teams can act on without needing you in every room. 

• Experimenting with intention. You don't just run tests — you design them around a hypothesis, read the results honestly, and use what you learn to evolve the experience. You're comfortable being wrong if it means getting smarter faster. 

• Thinking in systems, not tasks. You notice when something doesn't connect — a signal that isn't flowing, a handoff that breaks, a message that doesn't match the moment — and you fix the system, not just the symptom. 

• Influencing without authority. You can build alignment across campaigns, field, and operations by being clear, credible, and collaborative. Your cross-functional relationships are an asset, not an afterthought. 

We are looking for passionate technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers.

MongoDB Pre-Sales Solution Architects are responsible for guiding our customers and users to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned technical sales professionals, software architects, entrepreneurs, and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our sales executives, helping customers solve business problems by leveraging our solutions, playing a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of users from startups to the world's largest enterprise IT organizations. 

We are looking to speak to candidates who are based in Boston, MA for our hybrid working model.

As an ideal candidate, you will have:

• Ideally 8 to 11 years of related experience in a customer facing role, with 5 to 7 years of experience in pre-sales with enterprise software
• Minimum of 3 years experience with modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) in a professional capacity
• Experience designing with scalable and highly available distributed systems in the cloud and on-prem
• Demonstrated ability to work with customers to review complex architecture of existing applications, providing guidance on how to improve by leveraging technology
• Excellent presentation, communication, and interpersonal skills, with the ability to convey complex technical and business concepts in a clear and compelling manner to technology and business leadership
• Ability to strategize with sales teams and provide recommendations on how to drive a multi-threaded account strategy, aligning other MongoDB and ecosystem resources to move towards a mutually beneficial account plan
• The ability to travel up to 25%
• A Bachelor’s degree or equivalent work experience

You may also have:

• Experience selling databases and/or deploying applications with any of the major cloud providers 
• Experience with database programming and data models 
• Experience in data engineering or AI/ML projects
• Experience in transforming legacy systems and platforms into modern, scalable, and efficient technology stacks
• Understanding of popular sales methodologies/ frameworks such as MEDDPICC/ Command of the Message
• A MongoDB Certification
• A Cloud Provider Certification

What you do at MongoDB:

In this role, you will work on complex opportunities where analysis of situations or data requires an in-depth evaluation of various factors. You will:

• Design and Architect: Design scalable and performant applications, systems and infrastructure for large software projects leveraging MongoDB
• Customer Advising and Value Articulation: Guide customers on architecture patterns and optimisation strategies for MongoDB, while clearly communicating its business value to the relevant stakeholders
• Sales Partnership: Collaborate with the sales team to drive account success through account planning, opportunity prioritization/qualification and pipeline generation strategy, while taking ownership of the technical aspects (including but not limited to technical discovery, demos, proof of value, presentations, sizing and documentation)
• Demand Generation: Proactively generate demand within the sales territory through self-driven technical initiatives, participation in events such as industry trade shows and account-based marketing events
• Customer Success: Foster strong customer relationships, build champions and ensure customer success and satisfaction
• Innovation and Improvement: Continuously seek opportunities to innovate and improve MongoDB solutions and processes (e.g. by relaying field feedback to the product team), as well as proactively mentor other Solutions Consulting team members 
• Personal Training and Development: Engage in ongoing training and professional development to stay abreast of MongoDB product suite as well as industry trends

What you will learn:

MongoDB Product Suite Mastery:

• Core Database Server: Master the fundamentals and advanced features of MongoDB's core database
• Atlas and Advanced Services: Gain expertise in Atlas (fully managed cloud database service), Atlas Stream Processing, Atlas Data Lake, Atlas Full-Text Search, Atlas Vector Search, and Charts
• Relational Migrator: Learn to migrate from relational databases seamlessly

Market-Relevant Technologies:

• Hyperscaler Ecosystem: Gain expertise in designing complex systems utilizing cloud services on hyperscaler platforms
• Complementary Technologies: Enhance your skills with partner and complementary technologies such as Apache Kafka and Kubernetes

Modern Architecture Design:

• Design Patterns and Methodologies: Embrace best practices in microservices, DevOps, cloud, and security
• Cutting Edge RAG and AI Architectures: Help customers on their generative AI journeys and working with industry leading partners in the space

Sales Techniques and Soft Skills:

• Effective Communication: Master presentations, demonstrations, and whiteboarding
• Client Interaction: Develop strategies for discovery and objection handling

Industry Insights:

• Diverse Market Verticals: Gain exposure to a broad spectrum of interesting use cases across various industries

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID: 426022

We are seeking a high-energy, innovative IBM Principal Specialist to drive new business for MongoDB, the world’s most popular and fastest-growing modern database platform. This role is a unique opportunity to build, execute, and scale a world-class IBM Co-Sell Partnership that delivers meaningful value to IBM, our joint customers, and MongoDB.

As the IBM Co-Sell Principal (Americas), you will own the IBM OEM and co-sell motion across the Americas (with a primary focus on North America). You will lead joint go-to-market initiatives, partner closely with IBM & MongoDB sellers, and play a critical role in driving MongoDB revenue growth, accelerating pipeline, and addressing skills, product and solution gaps through strategic partnership alignment.

The ideal candidate brings a proven track record of executive-level relationship building, hands-on sales execution, cross-organizational collaboration and success navigating large, complex enterprise deals. You will serve as MongoDB’s internal IBM expert for the Americas co-sell motion and be a trusted partner to IBM & MongoDB field sellers, working cross-functionally in a fast-paced, high-growth environment.

Responsibilities:

• Work with IBM’s Americas partner ecosystems leads and regional sales leadership to continuously improve and optimize the account level engagement and go-to-market outcomes
• Conduct industry and regional analysis to inform and optimize IBM co-sell strategy across the Americas, with emphasis on North America
• Partner Sales Execution
  • Collaborate with IBM’s account teams and MongoDB direct sellers on large, complex joint opportunities
  • Support and close business to meet or exceed monthly, quarterly, and annual bookings targets
• Partner Sales Enablement
  • Drive joint sales enablement with IBM to ensure field alignment, clarity of value proposition, and effective engagement models
  • Develop and execute GTM initiatives that generate joint customer demand
  • Oversee lead tracking, deal registration, pipeline development, and joint reporting
•  Manage interlocks with Americas MongoDB’s Sales team, Partner Sales and Solution Architect teams, Pre-sales, Post-sales, Deal Strategy, Legal, Revenue, Ops, Product Engineering, and Marketing
• Build strong and effective relationships with both internal stakeholders and partner executives, as well as triangulation with other partnerships
• Partner Management & Success
  • Build and manage all aspects of the IBM partnership, including KPIs, QBRs, executive relationships, and operating cadence
  • Ensure MongoDB is top-of-mind and recommended within IBM customer opportunities
  • Drive mutual accountability and execution against shared success metrics
• Participate in MongoDB’s sales enablement programs, including Sales Bootcamp, advanced sales training, and leadership development initiatives 

Requirements:

• Energetic, resourceful, entrepreneurial, and tenacious team player
• 5+ years of quota-carrying experience generating pipeline and closing deals through or with IBM
• Experience working with or at IBM, including OEM and reseller motions
• Experience selling into BFSI accounts (Banking, Financial Services, and Insurance)
• Understanding & knowledge of IBM’s Data & AI portfolio, IBM Cloud, IBM Z & LinuxOne (IFLs), and the watsonx ecosystem
• Demonstrated ability to build executive-level relationships and influence C-suite stakeholders
• Technically knowledgeable in enterprise software and cloud computing space with familiarity with databases, DevOps, and open-source technology
• Consistent record of exceeding goals in highly competitive environments
• Strong communication skills with the ability to clearly articulate business value in complex enterprise sales
• Acute attention to detail, particularly in licensing models and complex contract negotiations
• Proven ability to structure and negotiate proposals and develop joint business plans
• Experience developing partner value propositions and executing GTM programs, including joint enablement, demand generation, deal registration, and reporting
• Formal sales methodology training (e.g., MEDDIC, SPIN, Challenger)
• Strong ability to build champions and manage complex, multi-stakeholder sales cycles
• Possess aptitude to learn quickly, problem solve, and establish credibility
• Exhibit a high EQ and self-awareness to navigate various regional and cultural differences toward a common goal
• Ability to operate autonomously in a fast-paced environment and gain alignment across broad stakeholder groups
• Passion for growing a career in the largest market in software and developing deep expertise in MongoDB’s product portfolio

Why Join MongoDB

MongoDB invests heavily in the development of each of our new hires & continuous career development.

• Best in breed Sales trainings in MEDDIC and Command of the Message, including our comprehensive Sales Bootcamps and development programs
• New hire stock equity (RSUs) and employee stock purchase plan
• Generous and competitive benefits (parental leave, fertility & wellbeing support)

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID: 426236

Applicants must be authorized to work for any employer in the U.S. without sponsorship. We are unable to provide sponsorship for work visas of any kind at the time of hire, or at any point during employment. This includes, but is not limited to: F1-OPT, F1-CPT, H-1B, TN, J-1, etc

Your Role:

At Tenable, the work that we do matters in delivering industry-leading cyber exposure products. Our mission is to help our customers understand and manage their security vulnerabilities and effectively manage their cyber-exposure risk. Reporting to the Senior Director, Strategic Pricing & Packaging, this position provides strong analytical support, data driven insights and executes pricing initiatives to drive growth and optimization of Tenable’s current and future product portfolio. We’re looking for a Senior Product Marketing Manager who has a strong pricing background, a firm grasp of value based pricing, and is adept at leading, influencing, and inspiring collaboration across cross-functional teams. In this role, you will partner directly with Sales, Product Marketing, Product Management, Sales Operations, and Finance to help define and deliver the next generation of pricing and packaging for the product portfolio. The ideal candidate will be hyper focused on delivering pricing in alignment with customer value and will have a track record of delivering excellent results in a fast-paced environment, high growth company.

Your Opportunity:

• Help define, launch and drive value-based pricing go-to-market initiatives to support company growth and financial objectives.
• Analyze competitive pricing and revenue model strategies to stay informed on changing dynamics and best practice innovation.
• Develop financial scenario models and propose pricing options based on value-add, market and competitive information to drive financial performance.
• Manage monthly pricing reporting insights and trends across the product portfolio and recommend opportunities for potential pricing optimization.
• Design and execute pricing tests and promotional pricing across the product portfolio.
• Create pricing enablement content to educate customers and sales on Tenable licensing requirements and details.

What You'll Need:

• Bachelor's degree required, preferably in Marketing, Finance, Math or Economics or a related field.
• 10+ years of experience in Pricing, Product Marketing, Consulting or Finance with a focus on aligning customer value with willingness to pay.
• Be able to work independently and effectively in a results-oriented, efficient environment.
• Demonstrated track record as an empathetic listener and team player.
• Experience collecting, analyzing, and summarizing data from qualitative and quantitative feedback from disparate sources in order to drive pricing and packaging recommendations.
• Ability to work with and lead cross-functional teams in a matrix organization.
• Proficient in Microsoft Office, Google Suite and TableauStrong oral, written, and presentation communication skill.

#LI-Hybrid

#LI-MS1

Summary:

As a Customer Success Manager, you will be responsible for owning the relationship with a book of business of Paperless Parts customers, helping drive their adoption of Paperless Parts features in order to maximize the value they receive from the platform, in order to retain and expand their business.

This is a full-time position based in Boston, MA, and requires on-site presence, with a hybrid schedule as needed. Travel is required for this role up to 25%.

Responsibilities:

• Manage a book of business of ~100 Paperless Parts customers, with a mix of high-touch customers managed directly and low-touch customers managed at scale
• Establish trusted advisor relationships with champions and executives, understanding their priority business objectives and how Paperless Parts helps them achieve these goals
• Ensure your customers understand the full functionality of Paperless Parts are enabled to maximize the value they receive from the system
• Understand why your customers partnered with Paperless Parts and measure success against these goals. Use performance against goals to measure ROI and regularly present ROI realization to the customer
• Manage renewals and retention of your customers, measured by Gross and Net Revenue Retention
• Identify where customers may benefit from additional Paperless Parts functionality or services, including additional software subscriptions or marketing solutions. Partner with Account Management to drive expansion
• Serve as primary point of contact and escalation point in urgent situations. Quarterback escalation and drive to timely resolution
• Regularly report to leadership the health of your customers, with a focus on at-risk customers and your plan to mitigate risk
• Accurately forecast renewals, expansion, and churn within your book of business
• Travel onsite to customers occasionally where an in-person visit will help achieve an important outcome

Requirements

• Experience managing revenue retention and product adoption of customers in a technical customer success or technical account management role
• A background in manufacturing, ideally in custom part or contract manufacturing. An understanding of Sheet Metal Fabrication, CNC Machining, Additive, and other manufacturing processes is a plus
• Comfortable analyzing a business objective and implementing a strategy to help a customer leveraging software to achieve this goal
• A track record of managing customers to business objectives and using achievement of goals to demonstrate ROI
• Experience managing revenue retention, renewals, and expansion. A track record of accurately forecasting expansion and churn.
• A proven ability to learn a software product in-depth in order to coach customers on workflows to maximize adoption and value

About Blank Street

At Blank Street, we're on a mission to become the defining food and beverage brand of our generation. From the very beginning, we've set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We're motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day. 

Add a Spark to the Ordinary…

The Area Manager role at Blank Street is a key area leadership position, responsible for overseeing multiple locations and leading a team of General Managers. This role drives performance, consistency, and culture across all stores within a defined market by setting high operational standards and stepping in where needed. A core focus is building strong leadership by hiring, developing, and promoting talent while fostering a high-performing, cohesive culture across the area. With a strong grasp of area-level P&L, the Area Manager coaches General Managers to make sound financial and operational decisions. It also leads short-term planning and forecasting across labor and inventory to ensure smooth operations. As the link between HQ and the field, the Area Manager implements new initiatives, drives adoption, and shares insights to continuously improve how we operate. This role requires regular travel across Boston and reports to the Director of Operations.

Qualifications:

• 5+ years experience in retail or hospitality multi-unit operations, with a track record of successfully managing multiple locations.
• Strong leadership skills, including the ability to lead and develop salaried managers and create a positive, high-performance culture.
• Experience with new store openings, including managing operational logistics, staffing, and ensuring successful ramp-up and execution.
• Excellent problem-solving and decision-making abilities, with a hands-on approach to tackling operational challenges and delivering results.
• Exceptional communication and organizational skills, with the ability to manage multiple locations and stakeholders while maintaining operational efficiency.

Skills

• Passion for delivering exceptional customer service and hospitality.
• Strong autonomy, sound judgment, and the ability to manage operations independently.
• Excellent organizational skills, with the ability to manage multiple priorities in a fast-paced environment.
• Highly effective interpersonal and communication skills, capable of leading teams and collaborating across departments.
• Skilled in emotional intelligence and conflict resolution to foster a positive, welcoming workplace.
• Well-versed in change management, adapting to business needs and driving continuous improvement.
• Proven training and development capabilities to nurture team growth and leadership.
• Ability to troubleshoot and solve problems, prioritizing issues based on urgency.

Attributes

• Hands on and highly action-oriented
• Deep knowledge and interest in specialty coffee, hospitality, restaurants or retail
• Positive, enthusiastic and results driven
• Passionate people leader and developer
• Interested in continuous personal growth

Key Responsibilities

People - Coach and Support Your Team

• Create and manage a positive, engaging work culture
• Train, mentor, and celebrate your team
• Fill leadership gaps when needed
• Manage scheduling, time and attendance practices for the market
• Oversee labor strategy and budget
• Collaborate with your managers to hire and support hourly hiring
• Ensure training quality and team development
• Address performance issues promptly and fairly
• Partner with People Team on employee relations
• Help manage change to keep Blank Street evolving smoothly
• Maintain top engagement scores and host market events

Product - Deliver Quality Products

• Represent the Blank Street brand and values to customers and teammates
• Hold your team accountable for food and beverage quality
• Oversee ordering, vendor relations, waste, and inventory when needed
• Lead by example behind the bar for 30% of your week, ensuring excellent service and product quality

Physical Space - Maintain Operational Excellence

• Ensure safety, cleanliness, and presentation of locations
• Prepare stores for weather, new launches, or LTOs
• Solve facility issues quickly
• Work with HQ to improve store design, maintenance, and customer experience

Performance - Drive Financial and Customer Success

• Take ownership of store performance and find growth opportunities
• Maintain NPS and Google review scores
• Build relationships with local businesses to grow brand loyalty
• Stay updated on company tools, processes, and communication
• Identify and address performance gaps
• Share best practices and collaborate with other leaders

Project – Support Business Evolution

• Help with New Store Openings in your region
• Pilot new initiatives and act as a trusted partner for new ideas
• Support marketing and brand collaborations
• Attend training and department meetings

Benefits & Perks

• $85,000 - $130,000 annual salary
  • Blank Street, in good faith, believes that the posted salary range is accurate for this role in Boston at the time of posting. Our salary ranges are rooted in the desire to pay competitively relative to our organization size and industry, reflecting just one part of the total compensation package. Blank Street may pay more or less than the posted range based on factors such as relevant experience and skills, qualifications and location, among others. This range may be modified in the future.
• 15 days of paid annual leave (on top of company-observed holidays and sick time)
• Three health plan options, with full coverage available for two employee-only tiers.
• Commuter benefits
• Parental leave
• Bereavement leave
• Exclusive access to our coveted Regulars program – yes, that means free coffee, matcha and more! ☕️
• Regular social outings with the team
• Free Blank Street swag

About the Opportunity

We are hiring a Senior Personalization Solution Architect with deep domain expertise in personalization and experimentation to join Contentful’s Professional Services team. This role is designed for a practitioner who has built, operated, and scaled personalization programs in production, and who also brings the hands-on technical skills required to implement those programs in modern, composable architectures.

This is not a generalist Solution Architect role with light exposure to personalization. Success in this role requires strong opinions and real-world experience across audience strategy, decisioning, experimentation, and measurement—paired with the ability to design and deliver high-quality technical implementations using Contentful Personalization.

You will work directly with customer engineering, product, and marketing teams to design and implement advanced personalization and experimentation solutions, while also serving as a customer-facing extension of Contentful’s Product and Engineering teams. Your work will help reduce implementation risk, accelerate time to value, and create tighter feedback loops into product development—specifically for complex personalization use cases.

What to expect? 

Personalization & Experimentation Domain Leadership 

• Own the end-to-end design of personalization and experimentation programs, including:
• audience and segmentation strategies grounded in behavioral, contextual, and first-party data
• experience decisioning models that balance relevance, performance, and governance
• experimentation frameworks (A/B, multivariate, holdouts) with clear hypotheses and success criteria
  
  
• Design personalization strategies that scale responsibly, including:
• guardrails to prevent over-personalization, bias, and degraded user experience
• approaches for global, multi-brand, or multi-region deployments
• tradeoffs between targeting precision, latency, and operational complexity
  
  
• Define measurement approaches that connect:
• user behavior → decisioning logic → exposure → business outcomes
  
  
• Act as a domain authority for personalization and experimentation in customer engagements, confidently guiding technical and non-technical stakeholders through best practices, limitations, and tradeoffs.

Technical Solution Architecture & Hands-On Delivery

• Architect and implement end-to-end personalization solutions using Contentful Personalization, including:
• user identification and profile stitching
• audience evaluation and decisioning
• personalized content and experience delivery
  experimentation and uplift measurement
  
  
• Lead hands-on implementation activities such as:
• building proof-of-concepts and reference implementations
• configuring personalization models and decision logic
• developing integration services and APIs
• supporting production deployments and performance optimization
  
  
• Integrate personalization solutions with enterprise platforms including:
• CDPs (Segment, Tealium, mParticle, etc.)
• CRMs (Salesforce, Dynamics)
• analytics platforms (GA4, Adobe Analytics, Snowplow)
• identity, consent, and privacy tooling
  
  
• Design personalization delivery patterns across modern rendering strategies:
• SSR, CSR, SSG, ISR
• edge and CDN-based personalization
• hybrid static + runtime personalization approaches
  
  
• Ensure solutions meet enterprise requirements for:
• performance and scalability
• reliability and fallback behavior
• security and privacy compliance

Technical Discovery & Customer Enablement

• Lead technical discovery sessions to assess customer readiness across:
• data quality, identity maturity, and event instrumentation
• architectural constraints (latency, caching, edge delivery)
• content model alignment and operational workflows
  
  
• Translate personalization requirements into detailed technical designs, including:
• integration patterns and API contracts
• data and event schemas
• deployment and observability considerations
  
  
• Enable customer teams through:
• implementation workshops and pair-programming
• architecture and code reviews
• developer documentation and operational runbooks

Cross-Functional Collaboration & Feedback Loops

• Partner closely with Contentful Product and Engineering teams to:
• surface implementation challenges and recurring customer pain points
• provide feedback that influences roadmap, developer experience, and documentation
• validate new personalization capabilities against real customer use cases
  
  
• Contribute to internal enablement by:
• mentoring Solution Architects and delivery team members
• developing reusable accelerators, patterns, and reference architectures
• supporting Sales and Solution Engineering with technical expertise in complex personalization opportunities

What you need to be successful?

Required: Personalization & Experimentation Domain Expertise

• Demonstrated, hands-on experience designing and operating personalization and experimentation programs in production, including:
• ownership of audience strategy and decisioning logic
• designing and running A/B or multivariate experiments beyond basic UI testing
• interpreting experiment results and translating them into iterative improvements
  
  
• Strong understanding of personalization challenges such as:
• identity resolution and anonymous vs known users
• data sparsity and cold-start scenarios
• experimentation validity, bias, and statistical tradeoffs
• privacy, consent, and regulatory constraints

Required: Technical & Architectural Skills

• Advanced proficiency with modern web technologies:
  • JavaScript / TypeScript
  • React with Next.js (preferred), or Vue/Nuxt, Angular
  • REST and GraphQL APIs
    
    
• Deep understanding of web rendering and delivery patterns:
  • SSR, CSR, SSG, ISR
  • caching strategies and personalization at scale
• Strong experience integrating SaaS platforms and enterprise systems via APIs
• Experience designing or implementing cloud-native architectures (AWS, Azure, or GCP), including:
  • serverless or microservices-based systems
  • event-driven or streaming architectures

Professional Services & Collaboration Skills

• Experience delivering customer-facing technical engagements in a consulting or professional services context
• Comfortable leading technical deep dives with engineering teams and explaining experimentation concepts to non-technical stakeholders
• Strong written communication skills, especially technical documentation

Nice to Have

• Experience with CDPs, tag management systems, and event pipelines
• Familiarity with ML-driven personalization approaches (e.g., propensity models, recommenders), even if models are externally managed
• Experience working in composable DXP ecosystems (CMS, personalization, experimentation, commerce)

What Success Looks Like

• Customers successfully deploy production-grade personalization and experimentation programs using Contentful Personalization.
• Personalization solutions you design are:
• measurable and outcome-driven
• performant at enterprise scale
• governed and extensible over time
• Customer engineering teams trust your guidance because you bring deep personalization domain expertise backed by hands-on implementation experience.
• Product and Engineering teams benefit from clear, actionable feedback rooted in real customer implementations.
• Contentful is consistently seen as a credible personalization partner, not just a technology vendor.

What's in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Comprehensive healthcare package covering 100% of monthly health premiums for employees  and 85% of costs for your dependents. 
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss,  education days, and volunteer days
• Company paid parental leave to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.

This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.

Massachusetts Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of Massachusetts if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.

Massachusetts Salary Range: $153,000 - $207,000 (80/20 split)

About Re:Build Manufacturing

Re:Build Manufacturing is a growing family of industrial and engineering businesses combining enabling technologies, operational superiority, and strategic M&A to build America’s next generation industrial company. At Re:Build we deploy deep expertise in engineering, operations management, and technology to supercharge the performance of our member companies. We leverage deep professional expertise and a candid, principled operating culture to drive differentiated outcomes. Ours is a fast-paced environment where individuals can stretch and be challenged to pursue their fullest potential.

Re:Build was founded to pioneer a profitable model for the revitalization of US manufacturing. We’ve assembled a powerful set of complimentary capabilities and lines of business that enable us to pursue a wide range of end markets. Our acquired businesses are grounded in build-to-print and by-the-hour engineering and design services, and we’re leveraging their combined expertise to migrate to increasingly sophisticated program development and production, as well as the generation of our own products. Our unique set of capabilities lend themselves to highly complex systems and products, and we offer customers a range of services including product and systems design, automation, fabrication, assembly, and large volume contract manufacturing. Our customers span a wide array of industries including aerospace, defense, mobility, healthcare, pharma, biotech, clean tech, chemicals, energy, lifestyle, food production, and industrial equipment.

Who we are looking for

This is an exciting opportunity for an impactful role where you will enjoy considerable autonomy and variety. The Senior Marketing Manager is integral to the team, driving go-to-market initiatives for Re:Build’s cross-industry capabilities in industrial systems, automation, machine design/build, and battery technology. You will work closely with the business development, sales, marketing team, and technical domain experts to develop and support the entire client acquisition process and nurture ongoing relationships with existing clients and trade organizations.

The position requires a highly motivated, “roll-up your sleeves” professional fluent in business-to-business marketing of highly technical products and services. This is a very hands-on role requiring the implementation of the Re:Build marketing and business development process and supporting each company within the organization in meeting annual growth initiatives. It is a high-visibility role that impacts the entire organization.

What you get to do

• Lead the generation and flow of high-quality Marketing Qualified Leads into the sales funnel for the assigned businesses.
• Conduct targeted market and competitive research to identify trends, customer needs, and competitive positioning opportunities that advise strategic decisions.
• Develop, drive, and complete targeted campaigns to improve and sustain pipeline health in collaboration with the demand generation team.  
• Evaluate, adopt, and leverage AI-enabled marketing tools and workflows to improve campaign performance, content development, market research, lead generation, and operational efficiency.
• Champion the responsible use and adoption of AI technologies across marketing initiatives while identifying opportunities for innovation and process improvement.
• Develop, drive, and implement the marketing strategy for the capabilities in our industrial systems, automation, machine design/build, and battery technology.
• Serve as the marketing owner for designated market segments and capabilities, developing and delivering targeted go-to-market strategies that drive awareness, engagement, pipeline growth, and revenue generation.
• Own, plan, manage, and optimize spend for the annual demand generation budget to generate funnel growth and pipeline velocity.
• Develop, implement, and use creative and differentiated ideas to drive high-quality leads into the funnel and position Re:Build in the marketplace as a technical industry leader.
• Develop, drive, author, and compile technical content, including:
  • Case studies
  • Speaking engagements
  • Webinars
  • Print and digital sales/marketing
• Support overall company marketing goals and go-to-market strategy.
• Support and influence the tradeshow calendar by targeting relevant events for our product innovation and engineering services businesses
• Identify, develop, and implement strategy for non-traditional market segments.
• Track and report on the efficacy of marketing programs and initiatives and recommend adjustments to strategy.

What you bring to the Team

• Extreme attention to detail and exceptional organizational skills
• Self-motivated with the ability to work independently
• Comfortable with multitasking in a fast-paced and time-sensitive environment  
• Excellent written and verbal communication skills
• Curious, fast-learning, and resourceful
• Demonstrated curiosity and adaptability in learning and applying emerging AI tools and technologies to enhance marketing effectiveness and productivity.
• Applied understanding of basic marketing principles
• Creative problem-solving skills
• Ability to work well with a remote team
• Ability to prioritize tasks and meet deadlines in a fast-paced environment
• Comfortable with using metrics to strive for continuous improvement and demonstrating the value of marketing initiatives

Education and/or Experience:

• Bachelor’s degree or equivalent experience in engineering, marketing, or a related field
• Minimum of 8 years of professional experience in a marketing position in an industrial systems, engineering, automation, or manufacturing company; experience in engineering-based role prior to working in marketing would be ideal
• Competency and fluency in Account Based Marketing (ABM), Paid Media, Automation, CRO, SEO, PLG, activation, and retention
• Strong background of driving demand-generation programs that deliver measurable business results, including pipeline and revenue
• Proven experience developing and accomplishing unified campaigns across multiple channels, including email, webinars, paid media, events, and social media
• Proficient with Microsoft Office 365 Suite
• Competent with the Adobe Creative Cloud Suite of products (Photoshop, InDesign, and Illustrator)
• Familiarity or experience with HubSpot
• Experience leveraging AI tools (e.g., generative AI, marketing automation, analytics, or content optimization platforms) to improve business outcomes is strongly preferred.

Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

The base salary range for this position is $ 105,000 – $150,000 per year. This range represents the Company’s good faith estimate of the base compensation for this role at the time of posting.  Actual compensation will be determined based on several factors, including but not limited to proven experience, skills, qualifications, internal equity, and geographic location. In addition to base salary, this role may be eligible for annual incentive compensation and/or long-term incentives, subject to Company plans. The Company offers a comprehensive benefits package including medical, dental, vision, retirement, paid time off, and other benefits. 

The BIG payoff

We are a company who is going to make a difference in the industries and the communities in which we choose to operate.  Every employee of Re:Build will share ownership in the company and will share in the financial rewards of the success we achieve together, at all levels of the company!

We want to work with people that reflect the communities in which we operate

Re:Build Manufacturing is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason.

Re:Build is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@ReBuildmanufacturing.com or you may call us at 617.909.6275.

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.

So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.

Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.

The Role

Square is looking for a tenured Account Executive with a strong new logo sales background and self-starter disposition to join our Outbound Sales Team. This role works with restaurant owners specifically, emphasis on Small/Mid-sized businesses. You will create your own outbound strategy while working with the Business Development team to build a book of business. You will be expected to source leads, cold call and email them to generate interest and close deals selling our Square ecosystem to prospective merchants. This role requires excellent communication skills, diligence, and a strong ability to build rapport with prospects to negotiate and close complex deals.

You Will

• Understand the business and technology needs of a merchant to execute a sales motion using a consultative approach
• Conduct prospecting, discovery calls, demos and develop a solution with first and third party offerings that best meets the prospect's needs
• As needed, go into the field to build strong relationships and increase win rates
• Deliver a predictable, repeatable and scalable outbound sales process to fill your pipeline and close deals (prospecting activities include:, cold calling, cold emailing, social selling, etc.)
• Partner with our Business Development Team to convert and close cold, outbound leads
• Lead the charge introducing Square to all merchants in the restaurant vertical
• Oversee the sales cycle from prospect to close and partner with other teams to ensure successful onboarding
• Achieve and exceed monthly sales goals and key performance indicators (KPIs) through proactive outbound sales efforts
• Partner with Product and Marketing teams to ensure our solutions meet the needs of the market
• Use your prior sales experience to inform a creative go-to-market strategy
• Utilize Salesforce to track, monitor, and report on sales activities, pipeline status, and outcomes

You Have

• 3+ years of sales experience in a full cycle closing role
• A BA/BS degree or relevant experience
• Demonstrated exceeding sales targets, selling a diverse ecosystem of products, and closing complex deals
• The ability to drive deals independently in a fast-paced, dynamic environment
• Business development experience (e.g. new logo sourcing and acquisition)
• A collaborative and team player mentality
• Prior Salesforce experience or equivalent

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.

While there is no specific deadline to apply for this role, U.S. roles are typically open for an average of 55 days before being filled by a successful candidate. Please refer to the date listed at the top of this job page for when this role was first posted.

Pay Transparency

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. To find a location's zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information.

Zone A: ($156,200 - $234,200)

Zone B: ($145,200 - $217,800)

Zone C: ($137,400 - $206,200)

Zone D: ($129,600 - $194,400)

Amounts listed above include target variable compensation.

Do you want to be a part of the clean energy movement? Are you passionate about improving our environment for this generation and those to follow? Are you ready to take on new challenges and collaborate with a future-focused team leading the way into new markets? Join Nexamp! 

This is where you can learn from industry leaders and become one yourself. It's fast-paced, mission-based work that challenges the status quo. Be on the team that's changing the world. 

What we’re looking for: 

Nexamp is seeking to hire a Director, Partner Management & Sales Enablement. You will be responsible for leading Nexamp’s third-party sales partnerships and the sales enablement function that powers partner-led and inside sales channels. 

The ideal candidate brings deep experience in sales vendor management, operational process improvement, sales enablement, and leadership. You will serve as a strategic partner internally and externally, balancing performance management with innovation in vendor programs and sales operations.

We are accepting candidates out of our hub offices in Boston, MA, Chicago, IL or New York, NY, where you will be hybrid. You will report to the SVP, Marketing, Brand & Customer Experience.

What you’ll do:  

• Lead Nexamp’s residential sales vendor strategy, owning vendor program performance, executive vendor relationships, and alignment to growth, quality, and compliance goals.
• Oversee sales enablement and operations across partner-led and inside sales channels, ensuring strong onboarding, training, tools, and process infrastructure that drive efficient lead conversion and enrollment quality.
• Manage and develop the Sales Enablement & Operations function, including direct leadership of the Sales Enablement & Operations Manager and coordination across vendor enablement, inside sales operations, and cross-functional improvements.
• Design and optimize scalable operational processes from vendor onboarding through performance management, while maintaining documentation, workflow efficiency, and regulatory compliance.
• Own performance analytics and accountability, including funnel health, forecasting, pipeline visibility, capacity planning, QA trends, ramp metrics, TPV pass rates, and dashboard reporting to drive continuous improvement.
• Partner cross-functionally with Sales, Marketing, CX, Legal, Product, and Compliance to resolve operational gaps, strengthen quality standards, and ensure enablement efforts support both vendor and internal sales teams effectively. 

What you’ll bring:

• 8+ years in vendor management, B2B partnerships, channel sales, sales enablement, or program management, with at least 3–5 years in a leadership role.
• Proven track record of scaling and managing third-party vendor sales programs.
• Strong operational background with expertise in process design, systems implementation, and continuous improvement.
• Experience building or leading a sales enablement function — including training programs, playbooks, and rep readiness initiatives.
• Exceptional analytical skills, with advanced ability to interpret data and generate insights.
• Skilled in executive-level communication, negotiation, and vendor relationship management.
• Familiarity with regulatory requirements for residential sales, ideally within energy, solar, or adjacent industries.
• Experience with Salesforce and advanced Excel/data analysis tools preferred. 
• Direct experience managing large-scale door-to-door or B2B vendor programs is preferred.
• Background in community solar or renewable energy industries is preferred.
• Program management certification or formal process improvement training (e.g., Lean Six Sigma) is preferred.
• Experience owning LMS platforms and sales training content development is preferred.
• Commitment to Nexamp's mission and have a passion for solving tomorrow's climate crisis today.
• Demonstrated experience in effectively communicating information, ideas, and perspectives with people inside and beyond your organization.   
• Experience in showcasing initiative to make improvements to current work, processes, products, and services across the organization. We value accountability and an ownership mentality. 
• Ability to ask appropriate questions, analyze data, identify the root causes of problems, and present creative solutions. 
• Expertise in building strong internal and external relationships with customers and stakeholders, instilling trust and loyalty across the industry.
• Eagerness to develop a fundamental understanding of how Nexamp operates and then apply that knowledge effectively to inform business decisions.  

If you don’t meet 100% of the above qualifications, but see yourself contributing, please apply.

At Nexamp, our mission is to build the future of energy so it is clean, simple, and accessible for all. We are committed to providing a work environment free from discrimination. We are proud to be an equal opportunity employer. We do not discriminate against applicants on the basis of race, ethnicity, religion, sex, gender, sexual orientation, gender identity, disability status, veteran status, or any other basis protected by law. By encouraging a culture where ideas and decisions come from all people, we believe it will help us grow, innovate, and be a part of environmental and social change.

You’ll love working here because:  

Not only will you get to take part in meaningful work and have the chance to change the world alongside innovative, dedicated, and motivated peers, but you will also have access to all the benefits that Nexamp offers! This includes our competitive compensation package; a 401(k) employer-match; health, dental, and vision insurance starting day one; flexible paid time off and holiday PTO; commuter benefits, and cell phone reimbursement. We have headquarters in Boston, MA and Chicago, IL, in addition to growing offices nationwide. We provide healthy snacks, coffee, service days and other volunteer opportunities, company outings, and more!  

The reasonably estimated salary for this role at Nexamp ranges from $130,000 - $155,000. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual bonus programs based on individual and company performance, non-annual sales incentive plans, or other non-annual incentive plans). Additionally, you may be eligible to participate in the Company’s stock option plan. Actual base salary may vary based upon, but is not limited to, skills and qualifications, internal equity, performance, and geographic location. 

Nexamp's People team manages all aspects of recruitment and hiring within our organization. We want to inform third-party recruiters, staffing firms, and related agencies that Nexamp does not accept unsolicited resumes. Resumes will only be considered from these entities if a signed agreement is in place and the People team explicitly authorizes external recruiting assistance for a specific position. Any unsolicited resumes received will be deemed the property of Nexamp. We want to emphasize that Nexamp is not liable for any fees associated with unsolicited resumes. 

Do you want to be a part of the clean energy movement? Are you passionate about improving our environment for this generation and those to follow? Are you ready to take on new challenges and collaborate with a future-focused team leading the way into new markets? Join Nexamp! 

This is where you can learn from industry leaders and become one yourself. It's fast-paced, mission-based work that challenges the status quo. Be on the team that's changing the world. 

What we’re looking for: 

Nexamp is seeking to hire a Director, Partner Management & Sales Enablement. You will be responsible for leading Nexamp’s third-party sales partnerships and the sales enablement function that powers partner-led and inside sales channels. 

The ideal candidate brings deep experience in sales vendor management, operational process improvement, sales enablement, and leadership. You will serve as a strategic partner internally and externally, balancing performance management with innovation in vendor programs and sales operations.

We are accepting candidates out of our hub offices in Boston, MA, Chicago, IL or New York, NY, where you will be hybrid. You will report to the SVP, Marketing, Brand & Customer Experience.

What you’ll do:  

• Lead Nexamp’s residential sales vendor strategy, owning vendor program performance, executive vendor relationships, and alignment to growth, quality, and compliance goals.
• Oversee sales enablement and operations across partner-led and inside sales channels, ensuring strong onboarding, training, tools, and process infrastructure that drive efficient lead conversion and enrollment quality.
• Manage and develop the Sales Enablement & Operations function, including direct leadership of the Sales Enablement & Operations Manager and coordination across vendor enablement, inside sales operations, and cross-functional improvements.
• Design and optimize scalable operational processes from vendor onboarding through performance management, while maintaining documentation, workflow efficiency, and regulatory compliance.
• Own performance analytics and accountability, including funnel health, forecasting, pipeline visibility, capacity planning, QA trends, ramp metrics, TPV pass rates, and dashboard reporting to drive continuous improvement.
• Partner cross-functionally with Sales, Marketing, CX, Legal, Product, and Compliance to resolve operational gaps, strengthen quality standards, and ensure enablement efforts support both vendor and internal sales teams effectively. 

What you’ll bring:

• 8+ years in vendor management, B2B partnerships, channel sales, sales enablement, or program management, with at least 3–5 years in a leadership role.
• Proven track record of scaling and managing third-party vendor sales programs.
• Strong operational background with expertise in process design, systems implementation, and continuous improvement.
• Experience building or leading a sales enablement function — including training programs, playbooks, and rep readiness initiatives.
• Exceptional analytical skills, with advanced ability to interpret data and generate insights.
• Skilled in executive-level communication, negotiation, and vendor relationship management.
• Familiarity with regulatory requirements for residential sales, ideally within energy, solar, or adjacent industries.
• Experience with Salesforce and advanced Excel/data analysis tools preferred. 
• Direct experience managing large-scale door-to-door or B2B vendor programs is preferred.
• Background in community solar or renewable energy industries is preferred.
• Program management certification or formal process improvement training (e.g., Lean Six Sigma) is preferred.
• Experience owning LMS platforms and sales training content development is preferred.
• Commitment to Nexamp's mission and have a passion for solving tomorrow's climate crisis today.
• Demonstrated experience in effectively communicating information, ideas, and perspectives with people inside and beyond your organization.   
• Experience in showcasing initiative to make improvements to current work, processes, products, and services across the organization. We value accountability and an ownership mentality. 
• Ability to ask appropriate questions, analyze data, identify the root causes of problems, and present creative solutions. 
• Expertise in building strong internal and external relationships with customers and stakeholders, instilling trust and loyalty across the industry.
• Eagerness to develop a fundamental understanding of how Nexamp operates and then apply that knowledge effectively to inform business decisions.  

If you don’t meet 100% of the above qualifications, but see yourself contributing, please apply.

At Nexamp, our mission is to build the future of energy so it is clean, simple, and accessible for all. We are committed to providing a work environment free from discrimination. We are proud to be an equal opportunity employer. We do not discriminate against applicants on the basis of race, ethnicity, religion, sex, gender, sexual orientation, gender identity, disability status, veteran status, or any other basis protected by law. By encouraging a culture where ideas and decisions come from all people, we believe it will help us grow, innovate, and be a part of environmental and social change.

You’ll love working here because:  

Not only will you get to take part in meaningful work and have the chance to change the world alongside innovative, dedicated, and motivated peers, but you will also have access to all the benefits that Nexamp offers! This includes our competitive compensation package; a 401(k) employer-match; health, dental, and vision insurance starting day one; flexible paid time off and holiday PTO; commuter benefits, and cell phone reimbursement. We have headquarters in Boston, MA and Chicago, IL, in addition to growing offices nationwide. We provide healthy snacks, coffee, service days and other volunteer opportunities, company outings, and more!  

The reasonably estimated salary for this role at Nexamp ranges from $130,000 - $155,000. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual bonus programs based on individual and company performance, non-annual sales incentive plans, or other non-annual incentive plans). Additionally, you may be eligible to participate in the Company’s stock option plan. Actual base salary may vary based upon, but is not limited to, skills and qualifications, internal equity, performance, and geographic location. 

Nexamp's People team manages all aspects of recruitment and hiring within our organization. We want to inform third-party recruiters, staffing firms, and related agencies that Nexamp does not accept unsolicited resumes. Resumes will only be considered from these entities if a signed agreement is in place and the People team explicitly authorizes external recruiting assistance for a specific position. Any unsolicited resumes received will be deemed the property of Nexamp. We want to emphasize that Nexamp is not liable for any fees associated with unsolicited resumes. 

Do you want to be a part of the clean energy movement? Are you passionate about improving our environment for this generation and those to follow? Are you ready to take on new challenges and collaborate with a future-focused team leading the way into new markets? Join Nexamp! 

This is where you can learn from industry leaders and become one yourself. It's fast-paced, mission-based work that challenges the status quo. Be on the team that's changing the world. 

What we’re looking for: 

Nexamp is seeking to hire a Director, Partner Management & Sales Enablement. You will be responsible for leading Nexamp’s third-party sales partnerships and the sales enablement function that powers partner-led and inside sales channels. 

The ideal candidate brings deep experience in sales vendor management, operational process improvement, sales enablement, and leadership. You will serve as a strategic partner internally and externally, balancing performance management with innovation in vendor programs and sales operations.

We are accepting candidates out of our hub offices in Boston, MA, Chicago, IL or New York, NY, where you will be hybrid. You will report to the SVP, Marketing, Brand & Customer Experience.

What you’ll do:  

• Lead Nexamp’s residential sales vendor strategy, owning vendor program performance, executive vendor relationships, and alignment to growth, quality, and compliance goals.
• Oversee sales enablement and operations across partner-led and inside sales channels, ensuring strong onboarding, training, tools, and process infrastructure that drive efficient lead conversion and enrollment quality.
• Manage and develop the Sales Enablement & Operations function, including direct leadership of the Sales Enablement & Operations Manager and coordination across vendor enablement, inside sales operations, and cross-functional improvements.
• Design and optimize scalable operational processes from vendor onboarding through performance management, while maintaining documentation, workflow efficiency, and regulatory compliance.
• Own performance analytics and accountability, including funnel health, forecasting, pipeline visibility, capacity planning, QA trends, ramp metrics, TPV pass rates, and dashboard reporting to drive continuous improvement.
• Partner cross-functionally with Sales, Marketing, CX, Legal, Product, and Compliance to resolve operational gaps, strengthen quality standards, and ensure enablement efforts support both vendor and internal sales teams effectively. 

What you’ll bring:

• 8+ years in vendor management, B2B partnerships, channel sales, sales enablement, or program management, with at least 3–5 years in a leadership role.
• Proven track record of scaling and managing third-party vendor sales programs.
• Strong operational background with expertise in process design, systems implementation, and continuous improvement.
• Experience building or leading a sales enablement function — including training programs, playbooks, and rep readiness initiatives.
• Exceptional analytical skills, with advanced ability to interpret data and generate insights.
• Skilled in executive-level communication, negotiation, and vendor relationship management.
• Familiarity with regulatory requirements for residential sales, ideally within energy, solar, or adjacent industries.
• Experience with Salesforce and advanced Excel/data analysis tools preferred. 
• Direct experience managing large-scale door-to-door or B2B vendor programs is preferred.
• Background in community solar or renewable energy industries is preferred.
• Program management certification or formal process improvement training (e.g., Lean Six Sigma) is preferred.
• Experience owning LMS platforms and sales training content development is preferred.
• Commitment to Nexamp's mission and have a passion for solving tomorrow's climate crisis today.
• Demonstrated experience in effectively communicating information, ideas, and perspectives with people inside and beyond your organization.   
• Experience in showcasing initiative to make improvements to current work, processes, products, and services across the organization. We value accountability and an ownership mentality. 
• Ability to ask appropriate questions, analyze data, identify the root causes of problems, and present creative solutions. 
• Expertise in building strong internal and external relationships with customers and stakeholders, instilling trust and loyalty across the industry.
• Eagerness to develop a fundamental understanding of how Nexamp operates and then apply that knowledge effectively to inform business decisions.  

If you don’t meet 100% of the above qualifications, but see yourself contributing, please apply.

At Nexamp, our mission is to build the future of energy so it is clean, simple, and accessible for all. We are committed to providing a work environment free from discrimination. We are proud to be an equal opportunity employer. We do not discriminate against applicants on the basis of race, ethnicity, religion, sex, gender, sexual orientation, gender identity, disability status, veteran status, or any other basis protected by law. By encouraging a culture where ideas and decisions come from all people, we believe it will help us grow, innovate, and be a part of environmental and social change.

You’ll love working here because:  

Not only will you get to take part in meaningful work and have the chance to change the world alongside innovative, dedicated, and motivated peers, but you will also have access to all the benefits that Nexamp offers! This includes our competitive compensation package; a 401(k) employer-match; health, dental, and vision insurance starting day one; flexible paid time off and holiday PTO; commuter benefits, and cell phone reimbursement. We have headquarters in Boston, MA and Chicago, IL, in addition to growing offices nationwide. We provide healthy snacks, coffee, service days and other volunteer opportunities, company outings, and more!  

The reasonably estimated salary for this role at Nexamp ranges from $130,000 - $155,000. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual bonus programs based on individual and company performance, non-annual sales incentive plans, or other non-annual incentive plans). Additionally, you may be eligible to participate in the Company’s stock option plan. Actual base salary may vary based upon, but is not limited to, skills and qualifications, internal equity, performance, and geographic location. 

Nexamp's People team manages all aspects of recruitment and hiring within our organization. We want to inform third-party recruiters, staffing firms, and related agencies that Nexamp does not accept unsolicited resumes. Resumes will only be considered from these entities if a signed agreement is in place and the People team explicitly authorizes external recruiting assistance for a specific position. Any unsolicited resumes received will be deemed the property of Nexamp. We want to emphasize that Nexamp is not liable for any fees associated with unsolicited resumes. 

About the Role

Orchard is looking for a Growth Marketing Manager to manage our paid digital channels. In this role, you will manage a 7-figure marketing budget, spread across existing and new channels. Our digital channels have been a critical component of our customer acquisition to date and we’re looking for a performance-driven candidate to drive increased growth and efficiency.

The right candidate is highly analytical with a bias for action. You will work day to day running campaigns on Paid Search and Social, digging into the data to understand the “why” behind performance, and launching ad and product tests to improve upon it. You’ll also get to flex your creative muscles by owning landing page testing and working closely with our internal creative team, freelancers, and AI enabled tools to design and test new ad formats. This role is a unique opportunity for an experienced digital marketer to scale their impact or for an agency manager to gain experience on the client side.

This is a full-time role that will report into the Director, Growth Marketing. The ideal candidate will be based in New York, NY and able to work from our office two days a week.  However, we are able to hire this role remotely in the following states as well: AZ, CA, CO, CT, DC, FL, GA, MA, NC, NJ, OR, PA, SC, TN, TX, VA, WA.

What You’ll Do Here:

• Manage a 7-figure marketing budget, setting and managing to ambitious KPIs across Paid Search, Paid Social, and other new channels
• Create a testing strategy that encompasses testing within existing channels and identifying and executing tests in new channels
• Work with our no-code web development tooling and product teams to test new landing page experiences, segmentation, and targeting tactics
• Collaborate with internal creative team to launch customer-centric creative tests across a variety of formats (ex: static, video, testimonials)
• Maintain and share weekly reporting dashboards, ensuring you’re digging into the “why” behind campaign performance
• Build a deep understanding of our customer funnel, ensuring your channels are driving high-quality leads

We’d Love to Hear From You if You Have:

• 2+ years of experience driving growth within a B2C performance marketing function
• Background in digital marketing with emphasis on Meta and Google, other digital channels a plus
• Aptitude for rigorous experimentation, relentlessly seeking ways to improve campaign efficiency and profitability
• Deep experience with data analytics and visualization platforms such as Tableau, Google Analytics, or Looker
• Experience with high consideration/LTV products
• Strong written and verbal communication skills and can synthesize learnings to share with stakeholders and executive leadership
• Amazing attention to detail
• Team player attitude and comfort working in a fast-paced environment

The pay range for this position in New York City is $110,000-$130,000/year. The actual base pay offered may vary within the range provided depending on job-related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position offered. This information is provided per the New York City Human Rights Law. Please note that the range provided is applicable only to New York City-based applicants. Base compensation may vary if the work location is outside of New York City.

Toast creates technology to help restaurant, hotel and foodservice brands of all sizes succeed in a digital world, helping operators and franchisees increase sales, manage costs, engage customers, and keep employees happy.

The Toast Product Marketing team is responsible for connecting the Sales, Product, and Marketing teams to inform product development and bring new products to market through customer segmentation, value-based messaging, sales knowledge transfer, and cross-functional marketing activation. In this high-impact team, you will gain substantial senior leadership exposure and the opportunity to drive long-term customer and shareholder value at a hyper-growth company.

As the Product Marketing Manager for Enterprise, you will have the opportunity to drive go-to-market (GTM) and go-to-customer (GTC) strategy for Toast products and services used by the world’s largest hospitality brands across restaurants, hotels, entertainment and institutional foodservice. You will partner closely with the Enterprise Product, Marketing, Sales, and Customer Success teams to define how Toast positions, messages, sells and markets both its existing suite of products and new AI-driven offerings for the Enterprise hospitality market. You will lead and collaborate on initiatives relating to product launch and lifecycle, campaign planning, customer stories and proof point development, while using qualitative and quantitative insights from customer and market research to inform our long term Enterprise product roadmap and growth strategy. 

The ideal candidate has a proven track record of bringing products designed for large, complex customers to market, driving cross-functional alignment and leadership, and strong critical thinking and analytical skills.

A Day in the Life (Responsibilities): 

• Lead go-to-market strategy, launch processes, and stakeholder management, and influence product development for new Enterprise-focused products, features and services
• Serve as market and sector expert on the needs of Enterprise restaurant, hotel, entertainment and institutional foodservice organizations
• Partner with Enterprise Product and Finance teams to develop initiatives to drive efficient product adoption and ARPU growth
• Partner with Enterprise Sales and Customer Success to identify and create compelling customer stories backed by validated metrics and proof points
• Collaborate with Enterprise Sales Enablement to drive sales productivity through product knowledge transfer, seller collateral, and value-based talk tracks

 What you’ll need to thrive (Requirements):

• 5+ years of combined experience in product marketing, product management, operational roles, finance, sales or strategy consulting.
• Strong ability to navigate complex and ambiguous situations across a fast-growing organization
• Excellent written and verbal communication skills, with a track record of developing high-quality content for external executive audiences 
• Demonstrated proficiency in leading cross-functional partnerships with diverse teams to develop strategic plans and achieve desired goals
• Data-minded with strong analytical capabilities
• Proven ability to uncover and deeply understand the needs and desires of customers and translate those learnings into product and go-to-market strategies

Nice to Haves:

• Experience in B2B product marketing roles focused on large enterprise prospects
• Experience marketing AI-driven products
• Experience implementing AI tools to improve internal processes and accelerate business outcomes
• Experience in B2B sales enablement
• Previous restaurant, POS or enterprise software industry experience

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy

We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

Role overview

CarGurus is looking for a Product Acceleration Manager to drive quality, speed, and consistency of go-to-market experiences across our dealer product portfolio. You'll work in partnership with product, engineering, sales, design, and marketing to launch impactful dealer products and deliver sustained commercial performance. 

Are you a driven collaborator with a strong track record of delivering exceptional results across the entire product lifecycle? Do you have a deep understanding of the SaaS commercial engine and how technical product features translate into business value and revenue? Are you a systems thinker who can dive deep across a complicated workflow to solve problems and drive continuous improvements? Are you excited by the mission to help millions of shoppers find their next car? Look no further; we'd love to invite you to apply!

What you'll do

• Technical Readiness & Tactical Execution
  • Defining what "readiness" looks like through the lens of product and commercial performance, measuring the efficacy of GTM strategies against adoption and revenue targets.
  • Own the design, measurement, and continuous improvement of dealer product activation for Multiple concurrent product releases simultaneously, prioritizing tasks and resources effectively.
  • Scalable Readiness Strategy: Design a repeatable, high-velocity strategy for product delivery and sales readiness that keeps pace with rapid R&D cycles 
  • Cross-Functional Leadership: Act as a high-judgement general athlete to identify the decisions that matter during each phase of GTM execution and drive to resolution even if that means rolling up your sleeves and unblocking issues yourself
• Strategic Feedback & Insights
  • Field-to-Product Loop: Acting as a strategic conduit for dealer (customer) and sales feedback, synthesizing insights from the frontline (via Gong, Salesforce, JIRA) to help Product refine the commercial viability of new features.
  • Impact Measurement: Measure and implement strategies that minimize activation time (dealer time to value) and hold a high bar for product quality (reduce billing credits due to defective product delivery)
• GTM Process & Strategy
  • Shaping the Commercial Path: Moving beyond the "what" of the product to define the "how" of the GTM approach. You will work cross-functionally with Growth, Sales and Product to operationalize a high volume of product launches and updates into a cohesive execution and narrative.
  • Launch Readiness & Marketability: Partnering with Product Marketing to ensure that technical capabilities are translated into value-based selling resources that Sales can execute immediately.
  • Change Management: Leading the strategy for how we introduce new capabilities to the field, ensuring pre-launch alignment and post-launch reinforcement that drives measurable revenue impact.
  • Workflow Management: Use AI toolkit (Glean, Claude) to streamline GTM communications with a goal of customizing content for specific personas and spending in-person meetings focused on high urgency decisions.

What you'll bring

• Bachelor's degree in Business, Engineering, or a related field.
• 3-5 years of experience in product management, go-to-market strategy, business operations or a similar role, preferably within the technology or automotive industry.
• Proven track record in designing, optimizing, and managing go-to-market and/or operational processes for SaaS businesses
• Proficiency with modern SaaS tools (e.g., JIRA, Salesforce, Gong) and demonstrated curiosity and experimentation with AI workflows (Glean, Claude Code)
• Strong analytical skills with the ability to interpret complex data sets and derive actionable insights 
• Excellent organizational and project management skills, with a proven track record of managing multiple projects simultaneously.
• Exceptional communication and interpersonal skills, with the ability to work effectively in a collaborative environment.
• A proactive and adaptable mindset, with a strong commitment to continuous improvement.

About The Role

As .Monks continues to expand our Data & Digital Media capabilities, we are looking for a senior professional to support and grow our services in marketing analytics.

In this role, you will support both ongoing and new engagements by overseeing the delivery of actionable and impactful insights at the intersection of business, site, and paid media data. This position plays a key role in evolving our analytics capabilities while also working closely with client stakeholders to deliver high-quality, scalable solutions.

This is a highly hands-on, client-facing role, with a strong focus on building and maintaining data pipelines, enabling measurement frameworks, and supporting advanced analytics use cases.

Key Responsibilities

• Support analytics delivery across client engagements, ensuring high-quality outputs and actionable insights
• Design, build, and optimize data pipelines and workflows to support reporting, forecasting, and measurement initiatives
• Understand business needs and contribute to the development of cross-channel measurement frameworks
• Partner closely with client stakeholders to translate data into insights and recommendations
• Support test design and analysis to evaluate performance and identify opportunities for improvement
• Contribute to the development of new analytics approaches, tools, and processes
• Identify opportunities to improve efficiency, automation, and data operations
• Collaborate with cross-functional teams (media, strategy, analytics) to deliver integrated solutions

Primary Qualifications

• Bachelor’s or Master’s degree in a quantitative field (e.g., computer science, statistics, applied mathematics, economics, engineering) or equivalent experience
• Strong hands-on experience with SQL and data pipeline development (ETL/ELT)
• Experience working with large datasets in cloud environments (e.g., GCP, Databricks, or similar)
• Working knowledge of Python or similar languages for data processing or automation
• Familiarity with data visualization tools (e.g., Tableau, Datorama, or similar)
• Understanding of digital advertising measurement, reporting, and attribution methodologies
• Strong communication skills, with the ability to translate complex data into clear insights
• Ability to work independently and manage priorities in a fast-paced, ambiguous environment

Nice to Have

• Experience with Databricks, Spark, or distributed data processing frameworks
• Exposure to marketing mix modeling (MMM), forecasting, or advanced measurement techniques
• Experience working in consulting, agency, or embedded client environments
• Familiarity with AI/ML or emerging data applications

Additional Information

• This is an individual contributor role with significant ownership and client exposure
• Success in this role requires a proactive, self-starter mindset and strong stakeholder management skills
• This role supports a West Coast–based team, so candidates should be comfortable collaborating with PST stakeholders and flexing hours when needed (e.g., occasional late afternoon meetings)

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.  

This role is subject to our Return to Office (RTO) policy. If you reside within a commutable distance of one of our office locations, you will be expected to work from the office a set number of days per week. The specific details, including the number of required office days, will be in accordance with the company’s then-current RTO policy, which is subject to change from time to time.

#LI-HYBRID

#LI-ZZ1

We’re looking for a Senior Customer Success Manager to support high-value customers in the assigned vertical by providing the tools and resources to achieve their business goals on social media. In this role, you’ll build, cultivate, and maintain influential relationships with your customers by leveraging your customer success experience and demonstrating expert-level competency in Hootsuite’s product, industry trends and best practices. You will drive business outcomes for your customers while being accountable for best-in-class user adoption, revenue retention and growth, and customer advocacy, guiding customers through their journey of social maturity. You will consistently and proactively review, refine and re-validate plans to ensure the customer gains full value from the product suite, the partnership, Hootsuite and social media as a channel.

This role is open to remote-applicants in Canada and USA (in Provinces/States where we can hire legally), unless you are near a commuting distance from our Toronto or Vancouver offices. In which case, there would be a hybrid component.

We know you’ve heard this before—a lot of companies are looking for your talent. Here’s why we’re different.

WHAT YOU’LL DO:

• Lead day to day relationship management for a book of business of high-value customers (Fortune 1000 sized businesses); guide customers to success on their social journey with Hootsuite’s Enterprise and partner products.
• Build and maintain influential relationships with customers with highly complex use cases in the assigned vertical(s), from end users through to executive sponsors, ensuring they have a consistent, best-in-class experience in every interaction.
• Cultivate and demonstrate a high level of expertise in Hootsuite's products, social media and your assigned vertical(s) by keeping up with industry trends and best practices. 
• Engage with customers in your assigned vertical(s) in a high-touch, multi-threaded approach, including ensuring successful onboarding, defining Mutual Account Plans with customers, leading success reviews, value workshops, and regular check-ins to drive engagement and ensure Hoosuite is delivering against customer's goals and outcomes according to the success plan.
• Actively monitor account health and adoption throughout the full duration of the customer relationship; provide guidance on how customers can advance their social strategies; intervene with adoption strategies that showcase how customers can enhance their workflows and better use our products; leverage value / industry specific workshops, trends, and social expertise to increase customer’s social maturity.
• Collaborate with Account Manager to develop account strategies and identify qualified leads (CSQL) for account expansion.
• Advocate for product features and improvements as the voice of the customer and works cross-functionally with internal product teams to champion adoption and change.
• Collaborate with Customer Success teammates to meet and exceed quarterly regional targets, while being accountable for individual quarterly metrics including Personal Net Renewal Rate, CSQL, Customer Health, Adoption, and Advocacy.
• Actively participate in internal training, knowledge sharing and collaboration sessions
• Perform other related duties as assigned

WHAT YOU’LL NEED:

• 5-8 years of customer-facing / account management experience, preferably in the technology (SaaS) industry; proven success managing a customer portfolio with a record of successful adoption.
• Solid knowledge of social media and/or social marketing and business use of social media.
• Tech Savvy: Ability to quickly learn new technologies and explain software features and social media concepts to customers in a simple, succinct manner.
• Customer Focus: Demonstrates a desire to proactively help and serve internal/external customers to meet their needs.
• Collaboration and Teamwork: Works with others to deliver results, meaningfully contributing to the team and prioritizing group needs over individual needs.
• Open Communication: Clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding,
• Priority Setting: Focuses time/energy on the most important issues/opportunities. Clearly understand how to assess the importance of tasks and decisions.
• Commitment to Results: Consistently achieves results, demonstrating high performance, and challenging self and others to deliver results.
• Problem Solving: Uses an organized and logical approach to find solutions to complex problems. Looks beyond the obvious to understand the root cause of problems.
• Influence: Asserts own ideas and persuades others, gaining support and commitment and mobilizing people to take action.
• Creativity and Innovation: Seeks new and better ways of doing things, generates original and imaginative ideas, products, or solutions.

WHO YOU ARE:

• Solution seeker: You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked.
• Lifelong learner: You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t.
• Resilient adapter: In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity.
• Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information.
• Critical challenger: You have the trust in your team to ask difficult questions in order to get to the best end result.
• Active communicator: You listen actively and communicate ideas and information clearly, inclusively, and proactively.
• Integrated thinker: You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals.
• Accountable owner: You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
• Bar-raiser: You step up to help your team grow and succeed, even when that means going beyond what might be expected.

In all we do, our six guiding principles light the way:

Step Up: Show the world what it looks like to live and work by these guiding principles. #StepUp

One Team: Make Hootsuite a place where everyone feels safe, welcome, valued, and empowered to do their best  work without compromising who they are. #OneTeam #FreeToBeMe

Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed

Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile

Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses

Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies

#LI-AA 

About Emplifi

Emplifi is a leading AI-powered social media marketing and customer experience platform, empowering brands to deliver meaningful, connected experiences across digital channels. Recognized as a Leader by renowned analysts and celebrated as a customer favorite, Emplifi provides innovative, data-driven insights and AI-powered tools to help brands optimize social media performance, elevate their influencer marketing strategies, and deliver impactful customer engagement across marketing, commerce, and care.

About the Customer Success Team 

The Customer Success team is responsible for onboarding new clients and helping them use our products, so they get maximum value - leading to retention of existing client relationships and revenues at scale. We leverage the largest social media data set and CX management suite in the industry. We continue to challenge the status quo by introducing new innovations and enabling our clients to adopt our technology, helping them to scale their business no matter where they are or what industry they are in. 

As part of an international team, you will have the opportunity to work with colleagues from Sydney all the way to Sao Paulo, from New York to Singapore and be part of an ever-growing family. You will be supported in your career by a team of professionals dedicated to your development, so that you can grow as a professional and a social media expert advisor.

About the Role

The Customer Success Manager is a crucial ambassador for our clients. With a core focus on sustaining positive client relationships, the CSM plays a central role in customer retention, renewal strategies, product adoption, and identifying expansion opportunities. The CSM will manage contract renewals and some upsells for a defined book of business.

A remote role, this person can be based anywhere in North America, ideally in the Eastern time zone.

What You’ll Do Here

Client Relationship Management:

• Serve as the primary point of contact for customers in the assigned named accounts
• Build and maintain strong, lasting customer relationships to ensure satisfaction and loyalty
• Understand customer objectives and align our services to achieve those goals

Onboarding:

• Oversee and manage the onboarding process for new clients, ensuring a smooth and timely product adoption
• Collaborate with internal teams to expedite service delivery and meet onboarding timelines

Product Adoption:

• Monitor client usage and product adoption rates
• Conduct regular check-ins and offer training sessions to ensure clients are leveraging the platform to its fullest potential
• Address any adoption challenges with tailored solutions

Renewal and Retention:

• Develop strategies to ensure high retention rates and manage the contract renewal process
• Predict and address potential churn risks, implementing mitigation strategies as needed

Upselling and Cross-Selling:

• Recognize and present opportunities for clients to expand their service portfolio based on their evolving needs
• Collaborate with the Account Sales Director to ensure smooth transitions for upselling or cross-selling activities

Feedback Loop:

• Gather client feedback and provide it to the product and service delivery teams to ensure continuous improvement
• Act as the client's advocate within the company, ensuring their needs and concerns are addressed

Reporting and Analytics:

• Use CRM and Gainsight to maintain up-to-date client records, track interactions, and measure success metrics
• Provide regular updates to management on client health, renewal forecasts, and potential risks

What You’ll Bring to Us

• Bachelor's degree in Business, Marketing, Communications, or a related field
• Minimum of 3-5 years of experience in customer success, account management, or a similar role, preferably within the digital marketing industry
• An AI-first mindset, with the ability to continuously leverage AI tools to simplify processes, streamline workflows, boost efficiency, and drive measurable business impact
• Demonstrated ability to build strong relationships and manage key customer accounts
• Proficient understanding of digital marketing services such as social media, content marketing, etc.
• Strong problem-solving skills and the ability to handle challenging client situations with grace
• Proficiency with CRM and customer success tools such as Salesforce, Gainsight, or similar platforms
• Excellent verbal and written communication skills

What We Offer 

• International and fast-paced environment
• Chance to work with the world’s biggest brands at the CX tech leader
• Agile and open-minded culture, with high levels of trust and flexibility 
• Opportunity for professional growth and development 
• Possibility to learn new and cutting-edge technologies, in an environment that encourages new ideas
• Flexible working environment
• Unlimited Paid Time Off
• Sick Days & Community Service Days
• Benefits package including Medical, Dental, Vision & Life Coverage Options
• 8 weeks paid maternity leave or 4 weeks paid paternity leave; adoption and foster care leave available as well
• Company paid STD and LTD
• 401K
• Educational Reimbursement Opportunities
• Access to an Employee Assistance Program (EAP)
• Scheduled Company Learning Days and access to additional courses via our online Emplifi Academy
• There’s more as well! Speak with us to find out all the details!

At Emplifi, we are committed to creating a workplace where everyone is valued, respected, and empowered to bring their whole selves to work. We welcome applications from individuals of all ages, races, religions, genders, sexual orientations, gender identities, and LGBTQ+ communities.

Emplifi offers a safe, inclusive, and supportive environment where every employee has the opportunity to thrive and is encouraged to be who they are.

We welcome and encourage applicants with disabilities. Accommodations are available upon request at any stage of the recruitment process.

About the Team

We’re Partnerships at Klaviyo. Our mission is to drive growth by building and deepening relationships with partners—Global Systems Integrators (GSIs), system integrators (SIs), technology/ISV partners, agencies, and hyperscalers that make Klaviyo more powerful for everyone who uses it. We operate globally and partner closely with Sales, Marketing, Product, Customer Success and Operations to deliver better outcomes for our customers.

Overview

We are seeking a Strategic Partnerships Manager to drive the development, execution, and scaling of high-impact partnerships within Klaviyo’s ecosystem. This role is designed for a strategic operator who can recruit and build partnerships from the ground up, navigate complex and multi-threaded stakeholder environments, and deliver measurable business outcomes.

The primary focus of this role will be on GSIs and SIs, requiring deep engagement with consulting-led partners and strong alignment to enterprise sales motions. In addition, this role requires the agility to work across adjacent partner types—including technology/ISV partners and hyperscalers where appropriate, and to develop multi-partner plays that combine capabilities across the ecosystem.

Key Responsibilities

Partnership Strategy & Development (GSI/SI Focus)

• Identify, evaluate, and prioritize strategic partnership opportunities with GSIs and SIs that expand Klaviyo’s presence in the enterprise
• Build partnerships from zero-to-one, including sourcing, structuring, and launch
• Develop and own joint business plans aligned to co-sell, services-led, and transformation-driven GTM motions

Complex Relationship Management

• Own and manage multi-threaded relationships across GSI and SI organizations, including executives, alliance leaders, sales teams, and delivery organizations
• Act as the central point of coordination within Klaviyo, aligning stakeholders across Sales, Product, Marketing, and Customer Success
• Drive executive alignment and maintain strong internal and external stakeholder engagement to ensure partnership success

Revenue & Go-to-Market Execution

• Partner closely with Sales to drive partner-sourced and partner-influenced pipeline through GSI and SI co-selling motions
• Work with Partner sales to design, execute and manage joint go-to-market strategies, including account planning, co-selling frameworks, and partner-led opportunities
• Identify opportunities to accelerate deal cycles, expand deal sizes, and increase win rates through partner engagement

Multi-Partner Plays

• Collaborate with technology/ISV partners and hyperscalers where relevant to support joint customer solutions
• Develop and orchestrate multi-partner plays (e.g., GSI + ISV + Klaviyo) to deliver differentiated customer value
• Adapt engagement strategies across partner types, aligning incentives and roles within broader ecosystem motions

Project Management

• Lead cross-functional initiatives required to launch, operationalize, and scale partnerships
• Build and implement repeatable processes, frameworks, and playbooks to support GSI/SI partnership growth
• Manage timelines, dependencies, and deliverables across multiple stakeholders, ensuring high-quality execution

Qualifications

• 10+ years of experience in partnerships, business development or related roles
• Demonstrated ability to build and scale partnerships from the ground up, preferably with GSIs or SIs
• Experience managing complex, multi-threaded relationships across both external partners and internal teams
• Strong understanding of SaaS sales motions, enterprise pipeline development, and co-selling dynamics
• Proven project and program management skills, with the ability to drive cross-functional initiatives from concept to execution
• Ability to operate across multiple partner types and adapt to different business models
• Excellent communication, negotiation, and stakeholder management skills

• Familiarity with Klaviyo’s platform and broader martech landscape (CDPs, ESPs, ecommerce platforms)
• Experience working in high-growth or fast-paced environments

Key Competencies

• Strategic thinking with strong execution orientation
• Ability to manage complexity and multi-threaded relationships
• Agility across partner types and ecosystem dynamics
• Ability to influence without direct authority
• Strong organizational and operational discipline

Success Metrics

• Partner-sourced and partner-influenced revenue driven through GSI/SI partnerships
• Growth and depth of GSI/SI relationships
• Execution and outcomes of joint business plans and co-selling initiatives
• Effectiveness of multi-partner plays and ecosystem collaboration
• Internal stakeholder alignment and partner satisfaction

#LI-CR1 #LI-Hybrid #LI-Boston

We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.

Please see the independent bias audit report covering our use of Covey here

Location: Remote

ERGO NEXT's mission is to help entrepreneurs thrive. We’re doing that by building the only technology-led, full-stack provider of small business insurance in the industry, taking on the entire value chain and transforming the customer experience. 

Simply put, wherever you find small businesses, you’ll find ERGO NEXT.

Since 2016, we’ve helped hundreds of thousands of small business customers across the United States get fast, customized and affordable coverage. We’re backed by industry leaders in insurance and tech, and we still have room to grow — that’s where you come in.

What You’ll Do: 

• Create and execute the overall marketing and advertising strategy for the agent channel
• This includes partnering with the insurance team on new product and sector launches
• Working with the marketing teams of our Top 50 national brokers, agency group partners, and wholesalers (where allowed)  to create and deliver co-sponsored marketing campaigns
• Develop performance marketing processes to analyze success of campaigns
• Create and oversee the marketing budget for the agent channel
• Manage and oversee key personnel such as marketing managers, copywriters, graphic designers, and other stakeholders that drive growth in the agent channel.
• This includes providing OKR management, creative direction, creating content or briefs, final approvals, and implementation.
• Manage our convention exhibitor strategy, organizing calendar, logistics, swag purchasing, and more.
• Oversee and manage external advertising strategy, including analyzing results, creating ad copy and assets, collaborating with the Google and Bing SEM teams, and more.
• Create marketing assets for the sales team; including training presentations, flyers, promo videos, and more.
• Oversee our incentive programs, gifts, and promotional gifting 
• Collaborate with PR and social media team for external communications
• Collaborate with other key stakeholders such as product, sectors, and IPM to align their release efforts with our communication and marketing strategy.

What We Need: 

• 5+ years of experience of marketing to independent agents
• Understand how to drive performance marketing campaigns - tracking the success of what we deliver
• Experience managing direct reports and cross functional partners 
• 5+ years of experience managing or overseeing SEM campaigns

About the Team

We’re Partnerships at Klaviyo. Our mission is to drive growth by building and deepening relationships with partners—Global Systems Integrators (GSIs), system integrators (SIs), technology/ISV partners, agencies, and hyperscalers that make Klaviyo more powerful for everyone who uses it. We operate globally and partner closely with Sales, Marketing, Product, Customer Success and Operations to deliver better outcomes for our customers.

Overview

We are seeking a Strategic Partnerships Manager to drive the development, execution, and scaling of high-impact partnerships within Klaviyo’s ecosystem. This role is designed for a strategic operator who can recruit and build partnerships from the ground up, navigate complex and multi-threaded stakeholder environments, and deliver measurable business outcomes.

The primary focus of this role will be on GSIs and SIs, requiring deep engagement with consulting-led partners and strong alignment to enterprise sales motions. In addition, this role requires the agility to work across adjacent partner types—including technology/ISV partners and hyperscalers where appropriate, and to develop multi-partner plays that combine capabilities across the ecosystem.

Key Responsibilities

Partnership Strategy & Development (GSI/SI Focus)

• Identify, evaluate, and prioritize strategic partnership opportunities with GSIs and SIs that expand Klaviyo’s presence in the enterprise
• Build partnerships from zero-to-one, including sourcing, structuring, and launch
• Develop and own joint business plans aligned to co-sell, services-led, and transformation-driven GTM motions

Complex Relationship Management

• Own and manage multi-threaded relationships across GSI and SI organizations, including executives, alliance leaders, sales teams, and delivery organizations
• Act as the central point of coordination within Klaviyo, aligning stakeholders across Sales, Product, Marketing, and Customer Success
• Drive executive alignment and maintain strong internal and external stakeholder engagement to ensure partnership success

Revenue & Go-to-Market Execution

• Partner closely with Sales to drive partner-sourced and partner-influenced pipeline through GSI and SI co-selling motions
• Work with Partner sales to design, execute and manage joint go-to-market strategies, including account planning, co-selling frameworks, and partner-led opportunities
• Identify opportunities to accelerate deal cycles, expand deal sizes, and increase win rates through partner engagement

Multi-Partner Plays

• Collaborate with technology/ISV partners and hyperscalers where relevant to support joint customer solutions
• Develop and orchestrate multi-partner plays (e.g., GSI + ISV + Klaviyo) to deliver differentiated customer value
• Adapt engagement strategies across partner types, aligning incentives and roles within broader ecosystem motions

Project Management

• Lead cross-functional initiatives required to launch, operationalize, and scale partnerships
• Build and implement repeatable processes, frameworks, and playbooks to support GSI/SI partnership growth
• Manage timelines, dependencies, and deliverables across multiple stakeholders, ensuring high-quality execution

Qualifications

• 10+ years of experience in partnerships, business development or related roles
• Demonstrated ability to build and scale partnerships from the ground up, preferably with GSIs or SIs
• Experience managing complex, multi-threaded relationships across both external partners and internal teams
• Strong understanding of SaaS sales motions, enterprise pipeline development, and co-selling dynamics
• Proven project and program management skills, with the ability to drive cross-functional initiatives from concept to execution
• Ability to operate across multiple partner types and adapt to different business models
• Excellent communication, negotiation, and stakeholder management skills

• Familiarity with Klaviyo’s platform and broader martech landscape (CDPs, ESPs, ecommerce platforms)
• Experience working in high-growth or fast-paced environments

Key Competencies

• Strategic thinking with strong execution orientation
• Ability to manage complexity and multi-threaded relationships
• Agility across partner types and ecosystem dynamics
• Ability to influence without direct authority
• Strong organizational and operational discipline

Success Metrics

• Partner-sourced and partner-influenced revenue driven through GSI/SI partnerships
• Growth and depth of GSI/SI relationships
• Execution and outcomes of joint business plans and co-selling initiatives
• Effectiveness of multi-partner plays and ecosystem collaboration
• Internal stakeholder alignment and partner satisfaction

#LI-CR1 #LI-Hybrid #LI-Denver

We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.

Please see the independent bias audit report covering our use of Covey here

About the Team

We’re Partnerships at Klaviyo. Our mission is to drive growth by building and deepening relationships with partners—Global Systems Integrators (GSIs), system integrators (SIs), technology/ISV partners, agencies, and hyperscalers that make Klaviyo more powerful for everyone who uses it. We operate globally and partner closely with Sales, Marketing, Product, Customer Success and Operations to deliver better outcomes for our customers.

Overview

We are seeking a Strategic Partnerships Manager to drive the development, execution, and scaling of high-impact partnerships within Klaviyo’s ecosystem. This role is designed for a strategic operator who can recruit and build partnerships from the ground up, navigate complex and multi-threaded stakeholder environments, and deliver measurable business outcomes.

The primary focus of this role will be on GSIs and SIs, requiring deep engagement with consulting-led partners and strong alignment to enterprise sales motions. In addition, this role requires the agility to work across adjacent partner types—including technology/ISV partners and hyperscalers where appropriate, and to develop multi-partner plays that combine capabilities across the ecosystem.

Key Responsibilities

Partnership Strategy & Development (GSI/SI Focus)

• Identify, evaluate, and prioritize strategic partnership opportunities with GSIs and SIs that expand Klaviyo’s presence in the enterprise
• Build partnerships from zero-to-one, including sourcing, structuring, and launch
• Develop and own joint business plans aligned to co-sell, services-led, and transformation-driven GTM motions

Complex Relationship Management

• Own and manage multi-threaded relationships across GSI and SI organizations, including executives, alliance leaders, sales teams, and delivery organizations
• Act as the central point of coordination within Klaviyo, aligning stakeholders across Sales, Product, Marketing, and Customer Success
• Drive executive alignment and maintain strong internal and external stakeholder engagement to ensure partnership success

Revenue & Go-to-Market Execution

• Partner closely with Sales to drive partner-sourced and partner-influenced pipeline through GSI and SI co-selling motions
• Work with Partner sales to design, execute and manage joint go-to-market strategies, including account planning, co-selling frameworks, and partner-led opportunities
• Identify opportunities to accelerate deal cycles, expand deal sizes, and increase win rates through partner engagement

Multi-Partner Plays

• Collaborate with technology/ISV partners and hyperscalers where relevant to support joint customer solutions
• Develop and orchestrate multi-partner plays (e.g., GSI + ISV + Klaviyo) to deliver differentiated customer value
• Adapt engagement strategies across partner types, aligning incentives and roles within broader ecosystem motions

Project Management

• Lead cross-functional initiatives required to launch, operationalize, and scale partnerships
• Build and implement repeatable processes, frameworks, and playbooks to support GSI/SI partnership growth
• Manage timelines, dependencies, and deliverables across multiple stakeholders, ensuring high-quality execution

Qualifications

• 10+ years of experience in partnerships, business development or related roles
• Demonstrated ability to build and scale partnerships from the ground up, preferably with GSIs or SIs
• Experience managing complex, multi-threaded relationships across both external partners and internal teams
• Strong understanding of SaaS sales motions, enterprise pipeline development, and co-selling dynamics
• Proven project and program management skills, with the ability to drive cross-functional initiatives from concept to execution
• Ability to operate across multiple partner types and adapt to different business models
• Excellent communication, negotiation, and stakeholder management skills

• Familiarity with Klaviyo’s platform and broader martech landscape (CDPs, ESPs, ecommerce platforms)
• Experience working in high-growth or fast-paced environments

Key Competencies

• Strategic thinking with strong execution orientation
• Ability to manage complexity and multi-threaded relationships
• Agility across partner types and ecosystem dynamics
• Ability to influence without direct authority
• Strong organizational and operational discipline

Success Metrics

• Partner-sourced and partner-influenced revenue driven through GSI/SI partnerships
• Growth and depth of GSI/SI relationships
• Execution and outcomes of joint business plans and co-selling initiatives
• Effectiveness of multi-partner plays and ecosystem collaboration
• Internal stakeholder alignment and partner satisfaction

#LI-CR1 #LI-Hybrid #LI-San Francisco

We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.

Please see the independent bias audit report covering our use of Covey here

About the Team

We’re Partnerships at Klaviyo. Our mission is to drive growth by building and deepening relationships with partners—Global Systems Integrators (GSIs), system integrators (SIs), technology/ISV partners, agencies, and hyperscalers that make Klaviyo more powerful for everyone who uses it. We operate globally and partner closely with Sales, Marketing, Product, Customer Success and Operations to deliver better outcomes for our customers.

Overview

We are seeking a Strategic Partnerships Manager to drive the development, execution, and scaling of high-impact partnerships within Klaviyo’s ecosystem. This role is designed for a strategic operator who can recruit and build partnerships from the ground up, navigate complex and multi-threaded stakeholder environments, and deliver measurable business outcomes.

The primary focus of this role will be on GSIs and SIs, requiring deep engagement with consulting-led partners and strong alignment to enterprise sales motions. In addition, this role requires the agility to work across adjacent partner types—including technology/ISV partners and hyperscalers where appropriate, and to develop multi-partner plays that combine capabilities across the ecosystem.

Key Responsibilities

Partnership Strategy & Development (GSI/SI Focus)

• Identify, evaluate, and prioritize strategic partnership opportunities with GSIs and SIs that expand Klaviyo’s presence in the enterprise
• Build partnerships from zero-to-one, including sourcing, structuring, and launch
• Develop and own joint business plans aligned to co-sell, services-led, and transformation-driven GTM motions

Complex Relationship Management

• Own and manage multi-threaded relationships across GSI and SI organizations, including executives, alliance leaders, sales teams, and delivery organizations
• Act as the central point of coordination within Klaviyo, aligning stakeholders across Sales, Product, Marketing, and Customer Success
• Drive executive alignment and maintain strong internal and external stakeholder engagement to ensure partnership success

Revenue & Go-to-Market Execution

• Partner closely with Sales to drive partner-sourced and partner-influenced pipeline through GSI and SI co-selling motions
• Work with Partner sales to design, execute and manage joint go-to-market strategies, including account planning, co-selling frameworks, and partner-led opportunities
• Identify opportunities to accelerate deal cycles, expand deal sizes, and increase win rates through partner engagement

Multi-Partner Plays

• Collaborate with technology/ISV partners and hyperscalers where relevant to support joint customer solutions
• Develop and orchestrate multi-partner plays (e.g., GSI + ISV + Klaviyo) to deliver differentiated customer value
• Adapt engagement strategies across partner types, aligning incentives and roles within broader ecosystem motions

Project Management

• Lead cross-functional initiatives required to launch, operationalize, and scale partnerships
• Build and implement repeatable processes, frameworks, and playbooks to support GSI/SI partnership growth
• Manage timelines, dependencies, and deliverables across multiple stakeholders, ensuring high-quality execution

Qualifications

• 10+ years of experience in partnerships, business development or related roles
• Demonstrated ability to build and scale partnerships from the ground up, preferably with GSIs or SIs
• Experience managing complex, multi-threaded relationships across both external partners and internal teams
• Strong understanding of SaaS sales motions, enterprise pipeline development, and co-selling dynamics
• Proven project and program management skills, with the ability to drive cross-functional initiatives from concept to execution
• Ability to operate across multiple partner types and adapt to different business models
• Excellent communication, negotiation, and stakeholder management skills

• Familiarity with Klaviyo’s platform and broader martech landscape (CDPs, ESPs, ecommerce platforms)
• Experience working in high-growth or fast-paced environments

Key Competencies

• Strategic thinking with strong execution orientation
• Ability to manage complexity and multi-threaded relationships
• Agility across partner types and ecosystem dynamics
• Ability to influence without direct authority
• Strong organizational and operational discipline

Success Metrics

• Partner-sourced and partner-influenced revenue driven through GSI/SI partnerships
• Growth and depth of GSI/SI relationships
• Execution and outcomes of joint business plans and co-selling initiatives
• Effectiveness of multi-partner plays and ecosystem collaboration
• Internal stakeholder alignment and partner satisfaction

#LI-CR1 

We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.

Please see the independent bias audit report covering our use of Covey here

Why Us

NewRocket brings 20 years of advising and supporting clients in designing, implementing, and managing AI-enabled digital workflows to improve employee and customer experiences. An Elite ServiceNow Partner and ServiceNow Global Partner Award Winner, the Company has completed over 4,000 projects across nine industry specializations. NewRocket Goes Beyond Workflows™ to help clients transform their enterprise into a place where employees flourish, customers thrive, and people matter. With over 3,000 ServiceNow certifications, NewRocket's business strategists take a holistic, strategic approach to optimize the ServiceNow platform and help clients solve industry-specific challenges.

We #GoBeyondWorkflows to create new kinds of experiences for our customers.

Come join our Crew!

The Role

As an Account Executive at NewRocket, you will drive new business sales revenue in a fast-growing environment across all industries.  Your focus will be on helping mid-market organizations accelerate their digital transformation journey by leveraging the power of ServiceNow solutions. You will accomplish this through strategic account planning, territory management, and executing field-based sales activities within a defined set of prospects.

What you’ll get to do in this role:

• Develop relationships with key C-suite personas (e.g., CFO, CIO, COO, CDO) across a broad range of industries and product lines.
• Lead and orchestrate account strategy by mapping client relationships and leveraging a diverse virtual team (Solutions Consultants, Solutions Specialists, Customer Success resources, Partners, and Marketing).
• Act as a trusted advisor by understanding your customers’ unique business challenges and advising on how ServiceNow solutions can enhance their IT and business roadmaps.
• Collaborate with internal specialists and support teams to ensure the right resources are engaged at the right time to close deals effectively.
• Continuously build a healthy pipeline by identifying and qualifying opportunities in your territory.

Qualifications:

To be successful in this role, you should have:

• 5+ years of sales experience in software or solutions, with a strong track record in mid-market or enterprise environments.

• Selling outcome-based service solutions on ServiceNow or equivalent SaaS enterprise platforms.
• Experience selling into the Manufacturing vertical, primary, or retail, secondary
• Demonstrated success hunting to open new logos and expand accounts
• Experience level 4-years minimum selling into Enterprise accounts
• Seniority should be mid-senior to senior level
• Someone with a consulting background in Manufacturing is preferred.

• Proven ability to establish trusted relationships with both current and prospective clients, as well as collaborating with internal teams.
• Demonstrated success in producing new business, negotiating deals, and maintaining long-term relationships with C-level executives.
• Consistent track record of achieving or exceeding sales targets.
• A strategic mindset with the ability to understand the “big picture” and align sales strategies with broader IT and business objectives.
• A team-oriented approach, promoting a “win as a team” culture that prioritizes customer success.
• Willingness to travel as needed.

At NewRocket, we are committed to helping our clients transform their businesses through innovative ServiceNow solutions. If you are passionate about digital transformation and looking to make an impact, we encourage you to apply!

 We Take Care of Our People 

NewRocket is committed to a diverse and inclusive workplace. We value and celebrate diversity, believing that every employee matters and should be respected and heard. We are proud to be an equal opportunity workplace and affirmative action employer, committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin, or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, citizenship, military, or Veteran status. For individuals with disabilities who would like to request an accommodation, please contact hr.us@newrocket.com https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

OUR WORK MODEL:

Hybrid: This is a hybrid role, requiring you to work from our Boston office 2 days per week, with flexibility to work remotely on other days.  

YOUR ROLE:

As an Account Executive, you will lead the charge in acquiring Mid-Market customers across the US. This role is pivotal in accelerating Cognism’s growth in the region - delivering value to commercial prospects, collaborating cross-functionally, and exceeding revenue targets in a high-growth SaaS environment. 

YOUR CHALLENGES & OPPORTUNITIES: 

• Own Your Territory - Develop and execute a go-to-market strategy for your Mid-Market territory, working closely with Sales Development to identify, engage, and convert high-potential prospects into new business revenue. 
• Own the Sales Cycle - Lead end to end sales, from outbound prospecting & strategy to tailored demos and contract negotiation, consistently surpassing mid-market quotas by showcasing Cognism’s value. 
• Strengthen Cross-Functional Impact - Partner with Sales Development, Marketing, RevOps, Customer Success, and Product teams to create a seamless customer journey and deliver commercial impact. 
• Champion US GTM Strategy - Shape and iterate our go-to-market approach for the US SMB territory, ensuring relevance, competitiveness, and resonance with prospects. 
• Coachability & Growth Mindset - Regularly shadow peers, seek feedback, and contribute to a learning-focused culture that continuously raises the bar. 
• Own Forecasting - Deliver accurate pipeline insights to sales leadership, enabling effective planning and target achievement. 

OUR EXPECTATIONS: 

• Proven SaaS Sales Performance - Minimum 2 years as a quota-carrying AE in a high-performing SaaS sales environment, with a track record of exceeding targets. 
• Gravitas & Presentation Skills - Confident communicator who can inspire and influence stakeholders at all levels.
• Agile in a Scale-Up - Adaptable, resourceful, and excited by change - ready to contribute in a fast-moving, high-growth environment.
• Active Listener - Skilled in uncovering pain points and tailoring your message for maximum resonance.
• Collaborative Partner - Comfortable operating cross-functionally and contributing to a broader team mission.
• Organised & Accountable - Strong pipeline management and forecasting discipline.
• Fluent in English - Outstanding verbal and written communication skills. 

Base salary: $70,000 – $80,000 / year 
Commission: Variable, with on-target earnings (OTE) of $140,000 – $160,000 (based on quota achievement) 

About the Team
The Groups Platform team is responsible for building and operating the foundational audience systems that power Klaviyo. Segmentation is one of the most critical capabilities in the product, enabling customers to deliver personalized, high-performing marketing that drives engagement, revenue, and retention.

As part of Klaviyo’s Data Infrastructure pillar, this team owns the systems behind lists and segments—ensuring they are performant, reliable, and scalable, as data volumes and use cases grow. These systems sit at the intersection of data platform, product experience, and business impact, powering how customers define, analyze, and activate their audiences.

Segmentation is a key reason customers choose Klaviyo over other platforms. Research shows that customers who effectively use segments see improved ROI, lower churn, and increased expansion. At the same time, customer needs are evolving, and its the team’s mission to deliver advanced expressiveness, faster iteration, and deeper insights into performance and what actually drives results.

The Role
We’re looking for a Lead Product Manager to drive the strategy and execution of Klaviyo’s segmentation platform. In this role, you will define how audiences are created, evaluated, and leveraged across the product to enable precise and effective targeting at scale.

You’ll work closely with cross-functional partners to build a segmentation system that is fast, reliable, and expressive. This includes improving performance and correctness of segment evaluation, expanding the flexibility of segment definitions, and enabling customers to better understand and optimize their audiences.

This role is ideal for a product leader with strong systems thinking who enjoys solving complex data problems while also delivering intuitive, high-impact customer-facing capabilities.

What You’ll Do

• Define and own the product vision and roadmap for Klaviyo’s segmentation platform.
• Build and operate segmentation as a first-class data product, optimized for correctness, performance, and scale.
• Partner with engineering to improve system performance, including segmentation latency, reliability, and SLA adherence.
• Evolve the expressiveness of segmentation (e.g., nested logic, advanced conditions) to meet the needs of mid-market and enterprise customers.
• Ensure segment definitions are consistent, explainable, and resilient as data complexity grows.
• Develop capabilities that help customers analyze, iterate on, and optimize high-value audiences.
• Introduce recommendations and insights to guide customers toward effective segmentation strategies based on best practices and their own data.
• Define and track key metrics, including latency (P95), success rate, freshness and correctness SLAs, and system reliability.
• Lead cross-functional initiatives across product, engineering, data, and go-to-market teams to improve how audiences are defined and activated.
• Communicate product strategy, tradeoffs, and technical decisions clearly across stakeholders.

Who You Are

• 7–10+ years of product management experience, with meaningful experience building data platforms, infrastructure products, or technically complex systems.
• Strong technical depth with the ability to work closely with engineers on system design, performance, and scalability.
• Experience working with large-scale data systems, query systems, or real-time/near-real-time evaluation systems.
• Track record of building customer-facing products on top of complex backend systems.
• Strong analytical skills with experience defining and managing system-level metrics and SLAs.
• Ability to balance infrastructure investments with user-facing product improvements.
• Excellent cross-functional communicator who can align engineering, product, and business stakeholders.
• Experience in marketing technology, personalization systems, or audience platforms is a strong plus.

Why This Role Matters
Segmentation is at the heart of Klaviyo’s ability to deliver value to customers. It directly impacts customer outcomes—from campaign performance to retention and expansion—and underpins the company’s broader personalization strategy.

In this role, you will shape the systems that enable customers to understand and act on their data with precision. By improving the performance, flexibility, and intelligence of segmentation, you will unlock more advanced use cases, drive better business outcomes for customers, and reinforce Klaviyo’s position as a leader in data-driven marketing.

We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.

Please see the independent bias audit report covering our use of Covey here

Why you should join the Mobile App Growth team

The Mobile App Growth team, a diverse group of accomplished engineers, focuses extensively on developing new, greenfield projects within the mobile application domain. Their work is cross-functional, spanning various mobile platforms, and includes developing full-stack solutions to support product features exposed to mobile users via our SDKs.

Over the past year, the Mobile App Growth team at Klaviyo has introduced new mobile-first features (like geofencing and in-app forms) and enhanced Klaviyo’s mobile integration offerings. This expansion has augmented the scope of the team’s responsibilities. With new products to cultivate and integrations to support, the team requires a highly capable software engineer to help manage the increasing demands within Klaviyo's mobile ecosystem.

This engineer will contribute to the expansion and maintenance of the team’s mobile SDK offerings, furthering current product features and extending Klaviyo’s reach beyond traditional email marketing into comprehensive mobile engagement.

How You'll Make an Impact

• You will be a core member of the Mobile App Growth team, working on impactful mobile experiences making mobile integrations a core pillar of Klaviyo’s offerings
• Work closely with product to provide the best experience for our customers.
• Take ownership of projects from inception to release.
• Work across different mobile technologies
• Work in the Django framework to help build out a pipeline for rendered mobile experiences. 

Who you are

Deep experience modern mobile development (either Android, iOS or cross-platform experience) 

• Open to working with different technologies: Python, React, AWS, GoLang (prior experience not required but nice to have)
• Have a proven track record of leading projects and collaborating well with the wider team
• Experience working with mobile webviews and location services.
• Comfortable leveraging AI technologies effectively in personal contributions.
• Self-starter - As the member of the team, we are looking for someone who can bring with them expertise in mobile development.
• Adaptability - We will be working not just in native SDKs but also backend and frontend Klaviyo stacks, dev tooling and possible expansion into tertiary SDKs in the future.
• Ambition - We are looking for people that can take an idea and have the ambition to headline it in the future.
• Learning - To be always learning is a core value at Klaviyo and this role will require someone excited to learn new technologies and expose themselves to new approaches

Technologies We Use (not exhaustive)

• iOS (Swift)
• Android (Kotlin)
• React Native
• Flutter
• React, TypeScript, Redux
• Python, Django
• MySQL, Redis, DynamoDB
• AWS (EC2, RDS, Aurora), Terraform

We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.

Please see the independent bias audit report covering our use of Covey here