At JetBrains, many teams rely on data and shared tools in their daily work – whether they are building products, improving AI solutions, running marketing campaigns, managing finances, or tracking sales. Our goal is to make these resources easy to find, understand, and use.

We’re looking for a Senior Technical Writer to join our Data Office department and help us create clear, structured documentation for data, metrics, tools, and services. You’ll work on content such as data catalogs, metrics documentation, user guides, SDK documentation, and UI text – helping colleagues understand and take advantage of our data ecosystem.

This role goes beyond writing. You’ll take ownership of a specific area, improve processes, lead documentation projects, support contributors, mentor junior writers, and help raise the overall quality of documentation throughout the department.

We’d love for you to join our team if you have

• Extensive writing experience within software, IT, or data-related domains.
• Strong technical foundation and an understanding of software development concepts and workflows.
• Experience documenting APIs, SDKs, developer tools, data tools, datasets, metrics, data catalogs, or other complex systems.
• Experience with docs-as-code, Markdown or XML, and version control (specifically Git).
• Excellent English and writing skills, with the ability to explain complex topics clearly and empathize with different highly technical audiences.
• A proactive mindset and the ability to work independently, take initiative, prioritize tasks, and move work forward.
• Strong communication and collaboration skills, including an inclination toward mentoring, knowledge sharing, and improving how the team works.

We’d be particularly thrilled if you have

• Strong understanding of data analysis concepts and terminology.
• Experience leading or independently completing technical documentation projects.
• Experience improving documentation processes with templates, automation, scripts, or AI tools.
• Experience optimizing content for both human readers and AI-based discovery and reuse.
  
  
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We are looking for a skilled Senior/Middle Technical Writer to join our team in our office in Belgrade, Serbia.

✅ Requirements:

✔️ A minimum of 3 years of industry experience as a Technical writer or in a similar role is prerequisite;
✔️ Experience using Atlassian Confluence and Jira software or other documentation publishing tools;
✔️ Proficiency at an Advanced level in English is essential;
✔️ Possession of a Bachelor's or Master's degree in Computer science, Engineering, or an equivalent field from  accredited institution would be advantageous;
✔️ A portfolio showcasing examples of your documentation work.

✅ Responsibilities:

✔️ Develop and maintain internal and external technical documentation in English;
✔️ Organize documentation within our wiki to allow users efficiently locate specific information and related content;
✔️ Possess a keen eye for detail, excel in managing multiple projects, and meet tight deadlines;
✔️ Interpret complex subjects and highly technical information;
✔️ Collaborate with various teams to produce the most thorough, precise, up-to-date, and user-friendly technical documentation for both technical and non-technical audiences;
✔️ Document SDK and API information, and adeptly employ Swagger tool;
✔️ Create visual aids such as diagrams and schematics to enhance the comprehension of technical processes;
✔️ Demonstrate strong research and analytical skills, while paying meticulous attention to details;
✔️ Test product features to produce accurate, practical, and user-oriented documentation;
✔️ Review, edit, and proofread documentation produced by other team members;
✔️ Use AI tools and prompt-engineering techniques;
✔️ Collaborate on preparing official technical documentation for internal and external audits.