We’re looking for an Application Support Specialist to ensure the stability, performance, and availability of business applications and systems used by internal teams. You will troubleshoot incidents, handle service requests, provide licences, make payments, collaborate with engineering/product teams, and drive root-cause analysis to prevent recurring issues. This role requires strong technical troubleshooting, clear communication, and a structured approach to incident management.

✅ Responsibilities:

✔️Provide L2 application support for business systems and software (web apps, software APIs, Corporate IT and backoffice tools, SaaS platforms).

✔️Provide software licenses to the employees.

✔️Triage, troubleshoot, and resolve incidents and requests within agreed SLAs.

✔️Investigate issues using logs, monitoring tools and API testing.

✔️Perform root-cause analysis (RCA) and document findings, fixes, and preventive actions.

✔️Support systems: Maintain records of over 400 software units, grant/revoke access, verify access rights according to RBAC, write documentation

✔️Identify recurring problems and drive automation or process improvements to reduce ticket volume.

✔️Communicate updates to stakeholders during incidents (status, workaround, ETA, resolution).

✔️Participate in on-call/shift rotation if required.

✔️Incident/problem management: Working with Atlassian (Jira Service Desk, Software, Confluence)

✔️Full software management cycle within the company (implementation, support, procurement/payment, renewal, user management, system deactivation, access rights verification, automation)

✔️Technical Knowledge: Atlassian (Jira, Confluence), Microsoft 365, Trelica, Grafana, Okta, SAP/Dynamics, N8N, scripting, Postman.

✅ Requirements:

✔️3+ years in application support / technical support / service operations (L2).

✔️Strong troubleshooting skills for web applications (HTTP, REST, auth basics, dev tools, SaaS Management tool).

✔️Experience working with ticketing systems (Jira Service Management, Software, Confluence.)

✔️Ability to read and interpret logs; familiarity with monitoring/alerting (Grafana, Kibana, Datadog).

✔️Scripting for automation (Python/Bash/PowerShell).

✔️Understanding of incident/problem management (ITIL concepts are a plus).

✔️Comfortable communicating with both technical and non-technical stakeholders.

✔️Strong documentation habits and attention to detail.

✔️Proactive and goal oriented mindset.

💡 Would be a plus:

✔️Experience with Linux basics, containers, or cloud platforms (AWS/Azure/GCP).

✔️Basic understanding of networking (DNS, latency, firewalls) and SSO concepts.

✔️Strong experience with API tools (Postman/Insomnia) and message queues (Kafka/RabbitMQ).

✔️Experience working with a huge amount of systems.

✔️The desire and ability to organise and manage a large number of systems from scratch.

Responsibilities

We are looking for an exceptional Senior Backend Developer (Ruby) to join our growing Engine team. The Engine team develops and maintains most things related to Workato Recipe runtime. Everything related to recipe execution: DSL, pulling events, processing webhooks, executing jobs. There are various aspects to it: performance, scaling, storage, durability, atomicity, concurrency guarantees, data protection, and encryption. 

 In this role, you will also be responsible to:

• Build/extend/troubleshot/fix complex heterogeneous GOlang and Ruby applications, as well as small self-contained GOlang microservices.

• Improve execution engine of custom third-party code (Ruby DSL, isolation, performance, new features).

• Write well designed, testable, efficient code in Ruby and GOlang.

• Integration of data storage solutions Postgres/S3/DynamoDB/Kafka/ClickHouse etc.

• Contribute in all phases of the development lifecycle.

• Provide code reviews to your teammates.

• Provide technical leadership. Work with other teams on shared projects.

• Evaluate and propose improvements to existing systems.

• Identify bottlenecks and bugs, and devise solutions to these problems.

• Help maintain code quality, organization and automatization.

• We always explore new technologies and work with Rust and Wasm can be foreseen.

Requirements

Qualifications / Experience / Technical Skills

• Strong experience in building scalable distributed backend applications (7+ years).

• Excellent understanding of distributed systems patterns and algorithms.

• Great understanding of all building blocks of large web applications: databases, load balancers, application servers, message brokers, caching, monitoring, etc.

• Excellent understanding of network protocols and stacks.

• Excellent understanding of DB technologies: classic databases and modern no-SQL.

• Knowledge of all common basic data structures and algorithms and how they are used is a must.

• Multilingual programming experience: our code base is primarily in Ruby, with a trend to migrate to GOlang and Rust. At least two languages are required.

• At least basic understanding of cloud deployments (k8s, Terraform, ArgoCD)

• Experience of working with public cloud infrastructure providers(AWS/Azure/Google Cloud).

• Excellent debugging, analytical, problem solving, and social skills.

• BS/MS degree in Computer Science, Engineering or a related subject, 7+ years of industry experience.

Optional

• Background in GOlang, Rust, WASM.

• Background in network programming.

• Background in Kotlin/Multiplatform. 

• Background in application, data security.

• Deep knowledge of physical DB design.

• Experience of working with Docker and other isolation technologies.

• Experience in related fields (DevOps, ML, DBA, Enterprise applications, etc).

• Experience in building/deploying data processing pipelines is a plus.

• Experience of working with third-party REST APIs at scale (request throttling, batch processing etc).

Soft Skills / Personal Characteristics

• Ability to technically lead projects. Work with requirements, cost analysis.

• Readiness to work remotely with teams distributed across the world and timezones.

(REQ ID: 2343)

Responsibilities

We are looking for an exceptional Senior Backend Developer (GOlang) to join our growing Engine team. The Engine team develops and maintains most things related to Workato Recipe runtime. Everything related to recipe execution: DSL, pulling events, processing webhooks, executing jobs. There are various aspects to it: performance, scaling, storage, durability, atomicity, concurrency guarantees, data protection, and encryption.

• Build/extend/troubleshot/fix complex heterogeneous GOlang applications, as well as small self-contained GOlang microservices.

• Improve execution engine of custom third-party code (isolation, performance, new features).

• Write well designed, testable, efficient code in GOlang.

• Integration of data storage solutions Postgres/S3/DynamoDB/Kafka/ClickHouse etc.

• Contribute in all phases of the development lifecycle.

• Provide code reviews to your teammates.

• Evaluate and propose improvements to existing system.

• Identify bottlenecks and bugs, and devise solutions to these problems.

• Help maintain code quality, organization and automatization. 

Requirements

Qualifications / Experience / Technical Skills

• Strong experience in building scalable distributed backend applications (7+ years).

• Great understanding of all building blocks of large web applications: databases, load balancers, application servers, message brokers, caching, monitoring, etc.

• Good understanding of network protocols and stacks.

• Good understanding of DB technologies: classic databases and modern no-SQL.

• Knowledge of basic data structures and algorithms and how they are used is a must.

• Excellent debugging, analytical, problem solving, and social skills.

• BS/MS degree in Computer Science, Engineering or a related subject, 7+ years of industry experience.

Can be a plus

• Experience in related fields (DevOps, ML, DBA, Enterprise applications, etc).

• Experience in building/deploying data processing pipelines.

Soft Skills / Personal Characteristics

• Readiness to work remotely with teams distributed across the world and timezones.

Job Req ID: 2314

At JetBrains, code is our passion. Ever since we started, back in 2000, we have been striving to make the most effective developer tools on earth. Our tools speed up production by automating routine checks and corrections, freeing developers to grow, discover, and create.

The JetBrains Cloud Platform team develops a cloud-based service that helps organizations manage JetBrains products and services with a focus on encouraging the adoption of AI-powered development tools. JCP provides centralized management, usage-based billing, and visibility into AI consumption patterns.

We are currently seeking a skilled Performance QA Engineer to join our team and improve the reliability of our system. In this role, you will be responsible for ensuring the scalability and stability of our distributed systems through rigorous performance testing and analysis.

As part of our team, you will:

• Design, develop, and maintain automated performance test suites for complex distributed systems.
• Identify system bottlenecks, conduct root-cause analysis, and partner with engineering teams to implement remediation strategies.
• Generate high-quality performance reports with actionable recommendations and communicate findings to both technical and non-technical stakeholders.
• Work closely with cross-functional development teams to identify performance-critical components and define SLAs, performance criteria, and workload models.
• Design and enhance frameworks for performance test execution, test results collection, analysis, visualization, and reporting.
• Integrate performance testing into CI/CD pipelines.

We’ll be happy to have you on our team if you have:

• 5+ years of experience in performance testing or engineering.
• Strong hands-on experience with at least one major performance testing tool – K6, JMeter, Gatling, Locust, or LoadRunner (code-based tools are preferred, but git knowledge is a must).
• Solid programming or scripting skills in languages such as Java, Python, JavaScript/TypeScript, or Go.
• A strong understanding of distributed systems, API performance, databases, caching, and networking fundamentals.
• The proven ability to analyze performance metrics, identify bottlenecks, and recommend improvements.
• Experience testing high-traffic or mission-critical applications.
• Strong analytical skills and the ability to communicate technical findings clearly.
• Proficiency in English, both written and spoken.

We’ll be especially thrilled if you have:

• Experience with observability platforms (Prometheus/Grafana and Elastic).
• Experience with containerized and cloud-native environments (Docker, Kubernetes, and AWS/GCP/Azure).
• Familiarity with event-driven systems, streaming platforms (Kafka), and microservice architectures.
• Knowledge of CI/CD automation (TeamCity, GitHub Actions, etc.).

Why join JetBrains? 

• Strong base salary. We offer competitive pay that reflects your skills and experience.
• Flexible work location. Enjoy the freedom to work from home or from the office.
• Remote work. Spend up to 30 days per year working remotely from abroad.
• Extra time off. More days to relax, recharge, and do the things you love.
• Medical insurance allowance. Enjoy peace of mind for you and your family
• Learning and development opportunities. Access to conferences, courses, and language classes.
• Relocation support. We help make your move as smooth and stress-free as possible. (keep if relevant for the role)
• Language classes. Pick up the local language or sharpen your English skills.
• Fuel your day. Enjoy a hot meal or receive a lunch allowance on workdays.
• Mental health support. To help you feel your best, we provide easy access to professional mental health services.
• Sports benefit. Enjoy an on-site gym or sports club stipend.
• Internal events. Join company-wide celebrations and team gatherings.

*Some benefits may vary depending on location.

#LI-DNI

We are looking for a Platform Data Engineer to join our Spanish hub in Belgrade and work on real-time analytics and streaming solutions. You’ll design scalable data architectures, optimize pipelines, and drive best practices across teams.

✅ Responsibilities:

• Advise business streams on data platform architecture: when and how to use ClickHouse, explain data flow architecture;
• Review code and solutions from business teams, ensure best practices and scalability;
• Design and build platform data architecture: tables, materialized views, and views in ClickHouse;
• Configure and maintain Debezium and MSK Kafka connectors;
• Build and optimize data pipelines and database performance;
• Lead and drive initiatives to improve data platform standards and adoption.

✅ Requirements:

• 5+ years of hands-on experience working with data;
• Strong expertise in ClickHouse (schema design, queries, performance optimization);
• Good knowledge of relational databases (e.g., MySQL), ability to analyze and reverse-engineer schemas and code;
• Experience with streaming tools (Kafka, Debezium, connectors);
• Ability to review code and guide teams in architectural decisions;
• Strong problem-solving and communication skills;
• Experience driving initiatives across teams.

✅ Why you should join us?

We offer Excellent benefits, including but not limited to:
🧑🏻‍💻 Learning and development opportunities and interesting challenging tasks; 
✈️ Relocation package (tickets, staying in a hotel for 2 weeks); 
📚 Opportunity to develop language skills, with partial compensation for the cost of Spanish classes (for localisation purposes). 
🏥 Global coverage health insurance. 
🏝 Time for proper rest, with 23 working days of annual vacation and an additional 6 paid sick days. 
📈 Competitive remuneration level with annual review. 
🤝 Teambuilding activities

About Incode

Incode is a Series B unicorn ($1.25 B valuation) rewriting how the world proves identity. Our AI-powered platform lets leading banks, fintechs, marketplaces, and governments deliver friction-free experiences while defeating fraud and safeguarding privacy. Customers such as Citi, AirBnB, Block, Chime, Sixt, and TikTok rely on Incode to power their identity verification and security. Recently named a leader in the Gartner® Magic Quadrant™ for Identity Verification, we’re scaling fast—and we need a product-marketing leader who can turn breakthrough technology into a category-defining narrative.

The Impact You’ll Make

As our Engineering Manager for Antifraud, you will lead the development of a critical platform that protects businesses and users from fraud at scale. You’ll own a high-impact service powered by historical data analysis, shaping how we detect, prevent, and respond to threats in real time.

You’ll operate at the intersection of data, backend systems, and product execution, translating complex requirements into scalable solutions. By leading a talented team and staying hands-on with the code, you will ensure our antifraud capabilities are not only robust and reliable—but continuously evolving to stay ahead of emerging risks.

What You’ll Own & Drive

• Antifraud Platform Ownership – Lead the end-to-end development and operation of our antifraud solution, ensuring performance, scalability, and reliability at every layer.
• Team Leadership & Delivery – Manage and mentor a team of 4–5 engineers, fostering a high-performance culture while delivering high-quality features on time.
• Technical Architecture & Scalability – Drive system design and architectural decisions for distributed, data-intensive systems built to operate at scale.
• Cross-Functional Collaboration – Partner closely with Product, Customer Success, and GTM teams to translate business needs into impactful technical solutions.
• Execution Excellence – Break down product requirements into clear engineering tasks, ensuring predictable and efficient delivery.
• Hands-On Engineering – Contribute directly to the codebase, participate in code reviews, and uphold engineering best practices.
• Operational Excellence – Own observability, monitoring, alerting, and performance tracking to ensure system health and continuous improvement.
• Data & Performance Insights – Leverage analytics and system metrics to optimize fraud detection performance and inform future enhancements.

The Qualities That Set You Apart

• Technical Leader – You combine strong backend expertise with the ability to guide teams through complex engineering challenges.
• Systems Thinker – You design scalable, distributed systems with a deep understanding of data flow, reliability, and performance.
• Hands-On Builder – You’re comfortable diving into code while leading others, setting the standard for engineering excellence.
• Cross-Functional Partner – You communicate effectively with Product, CS, and GTM, aligning technical execution with business impact.
• Quality & Ownership Driven – You take full responsibility for your systems—from architecture to production reliability.
• Data-Oriented Problem Solver – You leverage data and analytics to drive decisions and continuously improve system outcomes.
• Calm in Complexity – You bring structure to ambiguity and thrive in fast-paced, evolving environments.

Your Background

• 5+ years of hands-on experience with Java (Spring Boot preferred)
• 2+ years in an engineering management or team lead role
• Strong experience building and operating backend systems in production
• Proven expertise with distributed systems, messaging systems (Kafka), and databases
• Experience working cross-functionally with Product and business teams
• Strong communication and leadership skills

Nice to have:

• Familiarity with graph databases (Neo4j)
• Experience with data-driven or analytics-heavy products

Why Incode?

• Mission with Meaning – Shape how billions of people prove identity—safely, simply, and ethically.
• Rocket-Ship Growth – Join at an inflection point where your strategies will compound in value for years.
• Elite Team & Backing – Work a truly global with top engineers, designers, and investors who share your ambition to dominate a category.
• Ownership & Autonomy – Operate like a founder with the resources of a unicorn.
• Global Impact – Every program you launch will reverberate across industries and continents.

Ready to ignite the future of trust?

Lead the narrative. Empower the field. Join Incode and turn innovation into unstoppable market momentum.

Easygo is an Australian technology powerhouse behind global brands Stake, KICK, and Twist Gaming. As we continue to build and scale our engineering presence in Belgrade, we’re looking for a Senior Quality Engineer to join our Data and Integration Infrastructure team to help shape the platforms and systems that power our products globally.

About the Team

You will join an established engineering team responsible for enabling and accelerating product and service teams working on Kick. The team builds and maintains shared platform capabilities that underpin Kick’s core systems, improving reliability, consistency, and developer experience across the platform.

The team owns foundational components such as event pipelines, schema governance, service gateways, and notification delivery. These systems ensure that Kick’s services communicate reliably and that data flows across the platform are accurate, observable, and analytics-ready.

By providing robust, well-designed platform primitives and templates, the team plays a critical role in shaping how Kick is built and scaled, optimising ways of working, reducing duplication across teams, and forming the backbone for reliable integrations and data-driven decision-making.

Who We’re Looking For

We are looking for an experienced Senior Quality Engineer to help ensure the reliability, scalability, and safety of Kick’s core platform systems. In this role, you will work closely with engineers to embed quality throughout the development lifecycle, ensuring that platform components such as event pipelines, service gateways, and shared services are robust, testable, and safe for teams across Kick to build upon.

If you are passionate about improving system reliability, enabling fast and confident software delivery, and working in a collaborative, high-impact engineering environment, this role offers the opportunity to shape how quality is built into the foundations of the Kick platform.

Key Responsibilities:

• Embed quality practices within Agile product teams, and help implement the broader QA strategy across the SDLC.
• Collaborate closely with developers, product managers, and designers to define acceptance criteria, refine testability, and ensure a shared understanding of quality goals.
• Participate in code reviews and technical design discussions, providing input on testability, risk, and quality impact early in the development process.
• Identify testing risks and define appropriate testing strategies for complex features and releases.
• Promote testing best practices and support engineers in building high-quality automated and maintainable tests.
• Contribute to and extend existing automation frameworks while developing robust automated tests.
• Maintain and improve the team’s test infrastructure and tooling, ensuring efficient and maintainable test pipelines that support continuous integration and frequent deployments.
• Lead and perform exploratory testing of new and high-risk features, identifying edge cases and critical defects that automation may miss.
• Evaluate and adopt new testing tools and methodologies, contributing improvements back to the wider QA team.

Qualifications and skills:

• 5+ years of hands-on experience in Software Quality Engineering, with a proven track record of delivering high-quality software in Agile environments.
• Strong understanding of software quality principles, best practices, and testing methodologies (functional, regression, exploratory, and risk-based testing).
• Proficient in designing, developing, and maintaining automated E2E test suites using Playwright (preferred) or similar modern browser automation frameworks.
• Experience building and maintaining API test suites in Go, leveraging Go standard libraries to validate functionality, contracts, reliability, and error handling.
• Exposure to, or experience contributing to, lower-level tests such as Unit and Integration tests, with an understanding of the test pyramid and pragmatic trade-offs.
• SQL proficiency for investigation and debugging (e.g., exploring data, validating assumptions, and tracing issues in database-backed systems).
• Familiarity with Docker and Kubernetes (k8s), and cloud services (e.g., AWS, Google Cloud) to effectively test, validate, and troubleshoot modern deployments.
• Experience with CI/CD tools (e.g., AWS CodePipeline, GitHub Actions) to automate test execution and deployment workflows and ensure fast feedback.
• Experience using monitoring and logging tools (e.g., Datadog, New Relic, Grafana) to analyse system performance, detect regressions, and validate production readiness.
• Excellent problem-solving skills with a focus on preventing defects and improving reliability, not just finding bugs.
• Excellent communication and collaboration skills to work effectively with cross-functional teams.

Preferred Qualifications

• Familiarity with event-driven architectures and messaging systems such as Kafka and AWS SQS (or equivalent), including testing asynchronous workflows and eventual consistency.
• Strong knowledge of distributed and concurrent systems, including practical understanding of transactions, consistency trade-offs, and race-condition risks in production systems.
• Exposure to performance testing tools such as k6 (or similar), with the ability to analyse performance metrics, identify bottlenecks, and drive measurable improvements.

Why Join Easygo?

• Performance Reward: Annual bonus linked to individual and company performance.
• Professional Growth: Opportunities for development, learning, and career progression within a global organization.
• Health & Wellbeing: Private health insurance for you and your dependants.
• Office Perks: Daily catered lunch, snacks and beverages, parking reimbursement, and a modern Belgrade office.
• Global Exposure: Opportunities to collaborate with—and occasionally visit—our Melbourne headquarters.
• Team Culture: Regular team-building activities and a professional, collaborative working environment.

We believe in-person collaboration is key to building strong teams and delivering great results. This role follows a hybrid work model, with a strong on-site presence at our Belgrade office and flexibility when needed.

Come as you are. Be part of something bigger. Click play on your career today.