At JetBrains, code is our passion. Since 2000, we’ve been dedicated to creating some of the most effective developer tools in the world. Our products automate routine checks and corrections, speeding up production and freeing developers to focus on growth, discovery, and creation.

We are currently looking for a Sales Excellence Manager (Business Partner) to join our new department.

The Business Partner Team

This brand-new team focuses on driving sales excellence through best practices, KPI management, and operational support across the entire sales process. Our broad scope includes:

• Leading sales discipline and performance

• Supporting CRM and data hygiene standards

• Enabling accurate forecasting

• Partnering closely with Sales to accelerate revenue growth

We are looking for a proven Business Partner who can own KPI management, support end-to-end sales processes, and ensure the highest standards of CRM hygiene and data quality. From day one, you will work cross-functionally and collaborate with sales leaders, becoming a trusted partner for a dedicated sales segment or product line.

What You'll Be Responsible For:

• KPI & Performance Management: Develop and continuously improve the KPI framework for sales teams, including performance analysis and efficiency tracking across all sales roles (including unmanaged sales).

• Goal Setting & Incentives: Manage the end-to-end goal-setting process, from initial KPI definition to final incentive payout.

• Sales Excellence Metrics: Develop and monitor key metrics such as pipeline quality, win–loss analysis, and CRM hygiene.

• Operational Support: Support SLA-driven processes such as lead uploads and data delivery for Sales initiatives.

• Forecasting & Reporting: Manage and improve sales forecasting accuracy in close collaboration with sales leaders. Prepare regular reports to track progress against plans and goals.

• Strategic Partnership: Partner closely with commercial unit leaders to support critical business decision-making.

• Process Improvement: Dive into day-to-day sales operations to proactively identify issues, refine processes, and provide relevant data support.

We're Looking for Candidates Who Have:

• Experience: Proven experience in KPI development, performance management, sales analytics, or Sales Operations.

• Technical Skills:

  • Strong analytical skills with hands-on experience in SQL.

  • Advanced Excel skills (functions, pivot tables).

• Mindset: A structured, logical approach to problem-solving, with a proactive, ownership-driven, and outcome-focused mindset.

• Education: A bachelor’s degree or higher, preferably in economics, finance, mathematics, IT, or management.

• Language: Professional proficiency in English (B1/B2 or higher).

It Would Be a Plus If You Have:

• Experience working with CRM systems (e.g., Salesforce) and improving data quality and hygiene.

• Experience setting up, supporting, or optimizing business and sales processes.

• Experience working closely with Sales, SDR, or Revenue teams.

#LI-HYBRID 

Job Overview

World of Tanks Blitz, an online mobile shooter with tens of millions of installs, is looking for a passionate gamer and skilled communicator to join our team. In this role, you will act as the key liaison between the game team and our Ukrainian and Russian-speaking player base across community and media platforms such as Discord, Telegram, Instagram, YouTube, TikTok, and others. You will help strengthen player relationships, grow community engagement and loyalty, support communications around game updates and events, and turn player feedback into actionable insights for the team.

Reports to

Community Team Lead

What will you do?

• Be one of the public faces and voices of World of Tanks Blitz, proactively engaging with players across social and community platforms.
• Build and maintain strong relationships with the Ukrainian and Russian-speaking player community, creating a positive and engaging brand presence.
• Develop and implement community growth strategies to expand reach, increase engagement, and strengthen player loyalty.
• Manage social media and community publications, ensuring timely, relevant, and engaging content across assigned channels.
• Communicate game updates, new features, events, and campaigns clearly and effectively to players.
• Plan and execute community activities, player events, campaigns, and livestream participation.
• Answer general and game-specific questions from players, using your game knowledge to support meaningful interactions.
• Play World of Tanks Blitz regularly to stay informed about gameplay, features, and player experience, and apply this knowledge in community work.
• Support the setup, maintenance, and effective use of communication platforms and community tools.
• Collaborate closely with internal teams and regional offices on communication planning and campaign execution.
• Gather, analyze, and summarize community sentiment and player feedback, and prepare regular reports and digests for internal stakeholders.

What are we looking for?

• 2+ years of proven experience in community management, communications, moderation, or online community development.
• Strong interest in mobile and/or PC games, with a good understanding of gaming communities and player behavior.
• Excellent written and verbal communication skills in Ukrainian and Russian, with the ability to communicate effectively across different audiences, formats, and platforms, while remaining sensitive to regional and cultural nuances.
• English at B1 level or higher.
• Confidence working in multicultural environments and the ability to remain calm, thoughtful, and professional in fast-paced or high-pressure situations, especially in public communication.
• A proactive, responsible, and hands-on attitude, with the ability to manage both strategic and operational tasks.
• Strong collaboration skills, willingness to share knowledge, support teammates, provide constructive feedback, and step in when urgent issues arise.

What additional skills will help you stand out?

• Experience with World of Tanks or other Wargaming titles.
• Familiarity with basic data analysis and sentiment reporting.
• Experience producing or hosting livestreams.
• Working knowledge of livestreaming, audio, and video tools and technologies.

Work mode

• Hybrid (2-3 days of work from the office) 
• This role isn't eligible for relocation & immigration support.

Benefits

Benefits and perks are tailored to the local market and culture. Our benefits in Belgrade include:

• Additional vacation days based on years of service at Wargaming: up to 5 days on top of the statutory minimum
• Additional paid time off (5 Personal Days, Birthday Leave, Marriage Leave, Compassionate Leave)
• Sick Leave Compensation, Maternity Leave Benefits  
• Premium Private Health Insurance
• Career development and education opportunities within the company
• English clubs and platform for learning languages
• Mental well-being program (iFeel)
• Commuting allowance
• Company events
• FitPass membership
• Discounts for employees
• Personal Gaming Account
• Coffee, fruits, and snacks in the office
• On-site canteen with subsidized prices for food and drinks
• Seniority Awards
• Referral program - you can recommend the best talents to the Company and receive a reward

Please submit your CV in English to ensure smooth processing and review.

Job Title: Influencer Manager

Location: Serbia

About WPP Media

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.

Key Responsibilities:

Client Communication & Management:

• Serve as a primary point of contact and collaborate closely with influencer managers on the client side.
• Participate in and lead client meetings to discuss campaign strategies, performance, and future opportunities.
• Build and maintain strong, lasting relationships with the client, ensuring high levels of satisfaction.

Campaign Strategy & Planning:

• Develop comprehensive strategies for influencer campaigns, ensuring strict adherence to client briefs, objectives, and budgetary constraints.
• Continuously monitor the local influencer market, identifying emerging trends, key players, and opportunities to inform and enhance strategic direction.
• Conduct competitive analysis and identify market opportunities, providing clients with well‑grounded strategic recommendations.

Third-Party & Influencer Relations:

• Effectively communicate with and manage third-party stakeholders (influencers, media partners, designers, production studios).
• Lead negotiations, contracting, and briefing processes with influencers and other partners to ensure alignment with campaign KPIs and goals.

Campaign Execution & Monitoring:

• Oversee the end-to-end implementation of influencer campaigns.
• Ensure all deliverables and aspects of communication projects meet required quality standards and client expectations.
• Verify content compliance with client brand guidelines and standards, ensuring timely publication of materials across all platforms.
• Actively participate in events and filming sessions with influencers, facilitating the creation and capture of high-quality User-Generated Content (UGC).

Performance Analysis & Reporting:

• Monitor and report on campaign results against defined Key Performance Indicators (KPIs).
• Extract key learnings from campaign data and formulate actionable insights for continuous improvement and future strategy refinement.
• Crisis Management & Trend Spotting:
• Monitor the local landscape for potential influencer-related issues or crises and proactively implement appropriate response strategies.
• Administrative Support
• Assist with authorized billing and administrative procedures as required.

Qualifications:

• Proven experience in influencer marketing, social media marketing, or a related field.
• Strong understanding of the local influencer market, trends, and key platforms.
• Exceptional communication, negotiation, and interpersonal skills.
• Ability to manage multiple projects simultaneously in a fast-paced environment.
• Strong analytical skills with the ability to interpret data and provide actionable insights.
• Proficiency in creating engaging and strategic media plans.
• Detail-oriented with a strong focus on quality and client satisfaction.
• Ability to work independently and as part of a team.

What can you expect from us?

• employment contract,
• hybrid model: 3 days in the office, 2 from home,
• referral program for new colleagues,
• a well-structured induction program to make your first days less stressful,
• support via the Employee Assistance Program (mental health advisory) and cooperation with Telus Health One,
• …and something you won’t find everywhere: a truly supportive atmosphere, where people value each other’s work and happily share knowledge.

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.

While we appreciate all applications received, only those candidates selected for an interview will be contacted.