You will:

The Senior Account Manager will help their clients grow and realize the Flexport value by deeply understanding the client’s supply chain and partnering to find solutions for their clients. Our clients depend on us to manage their experience with high degrees of professionalism and attention to detail. Here are some of the responsibilities for this role:

• Cultivate and grow relationships with key client executives and stakeholders that empower the client and deepen the relationship with Flexport.
• Meet regularly with clients to monitor the account health and find ways to improve on their current experience.
• Use your deep knowledge of the client to identify, develop, and close upsell, cross sell and renewal opportunities.
• Keep a close pulse on client financial health, reporting on the client’s financials and ensuring clients maintain consistent payment schedules.
• Lead and actively participate in client onboarding and creating standard operating procedures.
• Scope and guide the implementation stages and timelines for new opportunities and clients.
• Work globally with counterparts in Asia, North America and Latin America to ensure a consistent account management experience.
• Monitor client metrics data, working with Global Operations teams to ensure metrics consistently meet client expectations, address escalations and solve clients issues effectively and efficiently.
• Lead and prepare content for regular client touch points to help clients understand the value they are realizing and new opportunities to improve performance.
• Use your intensive knowledge of the client’s business to lead the preparation and presentation of quarterly strategy reviews with minimal guidance.
• Drive product adoption with client stakeholders to ensure that clients realize the full value with Flexport.
• Regularly review and document the client’s success criteria. As the client’s needs evolve, you will refine the client’s success criteria. 
• Continue to expand your knowledge of supply chain processes though internal and external training offerings to best enable you to act as a trusted advisor.
• You will use and maintain data to monitor the health of your respective book of business such as in SalesForce so that you can identify ways to improve the client’s Flexport experience".
• Mentor and help coach fellow Account Managers on how best to support client needs and build long term partnerships.

You should have:

• 3+ years of experience in supply chain operations, sales/account management or a client facing role.
• Ideally 2+ years experience in logistics, freight forwarding, or supply chain.
• Fluency in Flemish (or Dutch) and French and English.
• Client-centric: obsessed with client outcomes, doing what it takes to deliver the client’s expectations, understanding your client’s current and future business goals and challenges and translating those into relevant solutions and strategic account planning.
• Hands-on, process-oriented, structured thinking with strong problem-solving skills.
• Deeply curious: always working to understand the client’s needs and learn how Flexport can best meet them.
• Next-level attention to detail: enjoy combing through the metrics and details to identify opportunities to improve internally or better manage the client relationship.
• Strong business acumen.
• Proven track record of (cross) selling a product.
• Strong focus on growing your customers through a consultative approach.

Who We Are

At Platform Science, we’re working to connect everything that moves. Founded in 2015, we are an open IoT platform that partners with innovative fleets, application developers, vehicle manufacturers, and equipment providers in the transportation industry to deliver revolutionary solutions to supply chain professionals across the globe.

Our employees are an engaging, diverse group of people who believe in the power of great ideas. We hire people with different experiences and perspectives to build a company culture that fuels growth through innovation. We value thoughtful actions and empathy for others. We approach challenges with resiliency and creativity, while encouraging transparency because, no matter our backgrounds or responsibilities, we are one team.

About the Role

Platform Science is looking for a Account Manager to join our team in Belgium. Operating from our hubs in Ieper and Leuven, you will provide the digital "brain" for the transport industry. This role is perfect for a trilingual professional who thrives in a high-growth, international environment where innovation and "business seriousness" meet. You will be responsible for building deep trust with clients ranging from drivers to C-level executives, ensuring that our IoT solutions drive their success.

Details: Full-time. Primary Work Location: Ieper or Leuven, Belgium (Hybrid/Remote flexibility).

Essential Responsibilities

• Relationship Architecture: Build and maintain long-term, trust-based relationships with B2B clients in the logistics sector, acting as a true partner in their digital transformation.
• Sales Execution: Proactively manage the full sales cycle—from identifying opportunities to smashing quarterly targets—through a "proven closer" mindset.
• Cross-Functional Collaboration: Partner with internal teams (Project Management, Inside Sales, Product, and Invoicing) to ensure a seamless customer journey.
• Strategic Communication: Switch fluidly between French, Dutch, and English to support our diverse European client base and participate in international team meetings.
• Data-Driven Growth: Utilize Salesforce, Gemini, and LinkedIn to track performance, analyze market trends, and refine your commercial strategy.

Experience

• Required Experience: 3+ years of battle-tested B2B sales or account management experience with a track record of hitting/exceeding targets.

• Language Skills: Professional fluidity in French, Dutch, and English is mandatory.

• Industry Knowledge: Experience in the transport or telematics sector is a significant advantage.

• Tech Stack: Proficiency in Salesforce, Google Suite, Gemini, and LinkedIn.

• Traits of a Successful Candidate: A transparent communicator who balances independent performance with strong team-player values. You must be comfortable presenting to C-level executives while staying grounded enough to speak with frontline drivers.

• Educational Requirement: Bachelor’s degree in Business, Logistics, Communications, or a related field (or equivalent professional experience).

Benefits

The company offers a comprehensive package to regular, full-time employees in Belgium:

• Compensation: Competitive wage + Motivating bonus arrangements.

• Mobility: Company car + fuel/charge card.

• Time Off: 20 days PTO +12 ADV days (total 32 days).

• Allowances: Monthly meal vouchers, Home Working Allowance, Internet Allowance, and Ecocheques (€250).

• Insurance: Comprehensive Medical Insurance (DKV) and Pension & Life Insurance (Baloise).

Wie Wij Zijn

Bij Platform Science werken we aan het verbinden van alles wat beweegt. Opgericht in 2015, zijn we een open IoT-platform dat samenwerkt met innovatieve wagenparken, applicatieontwikkelaars, voertuigfabrikanten en leveranciers van apparatuur in de transportsector om revolutionaire oplossingen te leveren aan professionals in de supply chain over de hele wereld.

Onze medewerkers vormen een betrokken, diverse groep mensen die geloven in de kracht van geweldige ideeën. We nemen mensen met verschillende ervaringen en perspectieven aan om een bedrijfscultuur op te bouwen die groei stimuleert door innovatie. We waarderen doordachte acties en empathie voor anderen. We benaderen uitdagingen met veerkracht en creativiteit, terwijl we transparantie aanmoedigen, want ongeacht onze achtergrond of verantwoordelijkheden, we zijn één team.

Over de functie

Platform Science is op zoek naar een Account Manager om ons team in België te versterken. Vanuit onze hubs in Ieper en Leuven lever je het digitale "brein" voor de transportsector. Deze rol is ideaal voor een drietalige professional die gedijt in een groeiende, internationale omgeving waar innovatie en zakelijke professionaliteit moeiteloos samengaan. Je bent verantwoordelijk voor het opbouwen van diepgaand vertrouwen bij klanten, variërend van chauffeurs tot C-level executives, en zorgt ervoor dat onze IoT-oplossingen hun succes stimuleren.

Details: Voltijds. Werkplek: Ieper of Leuven (Hybride/Remote flexibiliteit).

Essentiële verantwoordelijkheden

• Relatiebeheer: Opbouwen en onderhouden van langdurige, op vertrouwen gebaseerde relaties met B2B-klanten in de logistieke sector.

• Sales Executie: Proactief beheren van de volledige verkoopcyclus en het behalen (en overtreffen) van kwartaaldoelstellingen.

• Cross-functionele Samenwerking: Samenwerken met interne teams (Project Management, Inside Sales, Product en Facturatie) voor een naadloze klantervaring.

• Strategische Communicatie: Vloeiend schakelen tussen Frans, Nederlands en Engels om onze diverse Europese klantenbasis te ondersteunen.

• Data-gedreven Groei: Gebruikmaken van Salesforce, Gemini en LinkedIn om prestaties te volgen en commerciële strategieën te verfijnen.

Ervaring

• Vereiste ervaring: Minimaal 3 jaar bewezen ervaring in B2B-verkoop of accountmanagement met een trackrecord van het behalen van targets.

• Talenkennis: Professionele vloeiendheid in Frans, Nederlands en Engels is een vereiste.

• Sectorervaring: Ervaring in de transport- of telematicasector is een groot pluspunt.

• Technologie: Vaardigheid in Salesforce, Google Suite, Gemini en LinkedIn.

• Eigenschappen: Een transparante communicator die zelfstandig kan werken maar ook een echte teamplayer is. Je kunt communiceren op alle niveaus, van chauffeurs tot directieniveau.

• Opleiding: Bachelor in Business, Logistiek, Communicatie of gelijkwaardig door ervaring.

Arbeidsvoorwaarden

Het bedrijf biedt diverse voordelen aan vaste, fulltime medewerkers in België:

• Salaris: Competitief loon + motiverende bonusregelingen.

• Mobiliteit: Bedrijfswagen + tankkaart/laadpas.

• Vrije tijd: 20 vakantiedagen + 12 ADV-dagen (totaal 32 dagen).

• Vergoedingen: Maandelijkse maaltijdcheques, Thuiswerkvergoeding, Internetvergoeding en Ecocheques (€250).

• Verzekeringen: DKV-hospitalisatieverzekering en Baloise-pensioen & groepsverzekering.

Do you have an eye for detail and want to become the go-to person for sample logistics and documentation? As we continue to expand our operations in Ghent, we are looking for a QC Sample Coordinator for our Techlane facility. 

What can you expect?

As a QC Sample Coordinator, you are responsible for sample management. You play a key role in ensuring that all samples are managed, documented, stored, and shipped correctly and compliantly. You are responsible for;  

Sample logistics & coordination 

• Preparing documents and coordinate internal and external sample shipments, including ad-hoc transports, together with the QC Support Technicians.
• Aligning inventories with ELIMS and logbooks.
• Performing period inspections and retain consolidations.
• Partnering closely with the Operations team, Logistic centre, etc.to ensure smooth sample coordination.

Documentation 

• Preparing and reviewing sample documentation.
• Initiating and support non-conformance sample investigations and manage CAPA records related to sample management.

Troubleshooting and process improvements 

• Being the point of contact in case of deviations (ex. Label issues) and coordinating with internal and external stakeholders to resolve issues. 
• Driving improvements in procedures and work instructions. 

Who are we looking for?

Education

• You obtained a Bachelor's degree or equivalent relevant experience.

Experience  

• You have hands-on experience in a GMP environment, preferably in quality control. 

Languages  

• You are fluent in English and/or Dutch. 

Strengths  

• You have a hands-on mentality.
• You have strong communication skills that foster collaboration and sets clear expectations with different stakeholders.
• You have strong coordination skills and are able to keep an overview.
• You are able to stay calm, focussed and motivated under tight deadlines. 

What do we offer you? 

• A meaningful job with an excellent work-life balance. You will work in our shift system; working 4 days - enjoying 4 days off. 
• A supportive and innovative work environment. We value and encourage learning and personal development.  
• The opportunity to work with people from all over the world. 
• A contract of indefinite duration and an attractive salary package complemented by many fringe benefits, such as additional statutory vacations, meal vouchers, group and hospitalization insurance, double vacation pay, an end-of-year and performance bonus. 
• Many fun and informal events. 

About Legend Biotech

Legend Biotech is a global biotechnology company dedicated to developing, manufacturing, and commercializing innovative and life-saving cell therapies for the treatment of chronic and life-threatening diseases, such as cancer.

The company was founded in 2014 and is headquartered in Somerset, New Jersey. Legend Biotech now employs over 2,400 people across six global manufacturing sites. Two of these sites are in Ghent: Obelisc (Technology Park Zwijnaarde) and Tech Lane (Eilandje Zwijnaarde).

In Ghent, Legend Biotech focuses on the production of advanced CAR-T cell therapies for the treatment of multiple myeloma, in close collaboration with Johnson & Johnson.

Are you looking to make a tangible impact in your career? Do you have a keen eye for detail, cleanliness, and quality? If so, we have the perfect opportunity for you! Join our vibrant Quality Operations Team in Ghent as a QC Support Technician. In this role, you'll be a vital part of our mission to ensure the safe and timely delivery of our life-saving cell therapies to the patients who need them most. Dive into a job that truly makes a difference! 

What Can You Expect? 

You will work closely with team leaders and QC analysts to clean and disinfect materials and ensure seamless transfer of samples between different production zones and logistics centers. Here's what you will do: 

• Support quality control: Your hands-on and daily support in QC analyses will ensure the quality of our cell therapy products.
• Manage Materials: From checking and disinfecting equipment to managing lab materials and waste, your attention to detail will keep our processes running smoothly.
• Transferring Samples: You play a crucial role in the safe transportation of samples between different production zones and logistics centers. 
• Environmental Monitoring: You will support environmental monitoring analyses in grade C and D environments. 
• Documenting activities: You accurately record all your disinfection and cleaning tasks in logs, forms or our eLIMS software. 
• Maintain aseptic conditions: You will work in a sterile environment and on a shift schedule (no nights, but weekends). 

Who Are We Looking For?

Education

• A high school diploma is nice but for this role your love for quality, accuracy and eagerness to learn are much more important.  

Experience 

• You preferably already have some practical experience in an operational environment, but this is not a must. 

Languages  

• You are fluent in Dutch and/or English. You communicate clearly, openly and positively. 

Strengths

• You are detail-oriented with a strong commitment to quality and compliance. Your ability to work in a systematic and structured manner and follow strict GMP regulations are essential to be successful in this job.
• You are a team player who can also work well independently, with excellent organizational skills.

Expertise

• You are fluent in Microsoft Office applications such as Word, Excel, PowerPoint and Outlook. 
• Through in-house training, we will provide you with a solid understanding of GMP requirements and quality standards that will get you up and running smoothly in your new role.   

What Do We Offer You? 

• A meaningful job with an excellent work-life balance. You will work 4 days. After that you will enjoy 4 days off. 
• A supportive and innovative work environment. We value and encourage learning and personal development. 
• The opportunity to work with people from all over the world.
• You start working through interim contracts After 6 months you'll receive a permanent contract. 
• An attractive salary package with numerous benefits, including additional statutory vacations, meal vouchers of €7/day , group and hospitalization insurance once you start your permanent contract, double vacation pay, and performance bonuses. 
• Many fun and informal events.  

About Legend Biotech

Legend Biotech is a global biotechnology company dedicated to developing, manufacturing, and commercializing innovative and life-saving cell therapies for the treatment of chronic and life-threatening diseases, such as cancer. 

The company was founded in 2014 and is headquartered in Somerset, New Jersey. Legend Biotech now employs over 2,400 people across six global manufacturing sites. Two of these sites are in Ghent: Obelisc (Technology Park Zwijnaarde) and Tech Lane (Eilandje Zwijnaarde). 

In Ghent, Legend Biotech focuses on the production of advanced CAR-T cell therapies for the treatment of multiple myeloma, in close collaboration with Johnson & Johnson. 

#LI-AG1

#LI-Onsite

Want to Make a Real Impact? Join Our QC Support Technician Talent Pool!

Are you looking to make a tangible impact in your career? Do you have a keen eye for detail, cleanliness, and quality? If so, we have the perfect opportunity for you! Join our vibrant Quality Operations Team in Ghent as a QC Support Technician. In this role, you'll be a vital part of our mission to ensure the safe and timely delivery of our life-saving cell therapies to the patients who need them most. Dive into a job that truly makes a difference! 

What Can You Expect? 

You will work closely with team leaders and QC analysts to clean and disinfect materials and ensure seamless transfer of samples between different production zones and logistics centers. Here's what you will do: 

• Support quality control: Your hands-on and daily support in QC analyses will ensure the quality of our cell therapy products.
• Manage Materials: From checking and disinfecting equipment to managing lab materials and waste, your attention to detail will keep our processes running smoothly.
• Transferring Samples: You play a crucial role in the safe transportation of samples between different production zones and logistics centers. 
• Environmental Monitoring: You will support environmental monitoring analyses in grade C and D environments. 
• Documenting activities: You accurately record all your disinfection and cleaning tasks in logs, forms or our eLIMS software. 
• Maintain aseptic conditions: You will work in a sterile environment and on a shift schedule (no nights, but weekends). 

Who Are We Looking For?

Education

• A high school diploma is nice but for this role your love for quality, accuracy and eagerness to learn are much more important.  

Experience 

• You preferably already have some practical experience in an operational environment but this is not a must. 

Languages  

• You are fluent in Dutch and/or English. You communicate clearly, openly and positively. 

Strengths

• You are detail-oriented with a strong commitment to quality and compliance. Your ability to work in a systematic and structured manner and follow strict GMP regulations are essential to be successful in this job.
• You are a team player who can also work well independently, with excellent organizational skills.

Expertise

• You are fluent in Microsoft Office applications such as Word, Excel, PowerPoint and Outlook. 
• Through in-house training, we will provide you with a solid understanding of GMP requirements and quality standards that will get you up and running smoothly in your new role.   

What Do We Offer You? 

• A meaningful job with an excellent work-life balance. You will work 4 days. After that you will enjoy 4 days off. 
• A supportive and innovative work environment. We value and encourage learning and personal development. 
• The opportunity to work with people from all over the world.
• You start working through interim contracts After 6 months you'll receive a permanent contract. 
• An attractive salary package with numerous benefits, including additional statutory vacations, meal vouchers of €7/day , group and hospitalization insurance once you start your permanent contract, double vacation pay, and performance bonuses. 
• Many fun and informal events.  

About Legend Biotech

Legend Biotech is a global biotechnology company dedicated to developing, manufacturing, and commercializing innovative and life-saving cell therapies for the treatment of chronic and life-threatening diseases, such as cancer. 

The company was founded in 2014 and is headquartered in Somerset, New Jersey. Legend Biotech now employs over 2,400 people across six global manufacturing sites. Two of these sites are in Ghent: Obelisc (Technology Park Zwijnaarde) and Tech Lane (Eilandje Zwijnaarde). 

In Ghent, Legend Biotech focuses on the production of advanced CAR-T cell therapies for the treatment of multiple myeloma, in close collaboration with Johnson & Johnson. 

#LI-AG1

#LI-Onsite

About the Role

As a Personal Assistant to the Executive Committee, you act as a strategic right hand to senior leadership within the Benelux organization. You ensure seamless executive operations, structured prioritization, and optimal time management, enabling ExCo members to fully focus on strategic business objectives.

This role requires maturity, foresight, and absolute discretion. You anticipate needs before they arise, think several steps ahead, and operate with precision in a fast-paced executive environment. Flawless written and verbal communication skills in Dutch, French, and English are essential.

Responsibilities

• Executive Calendar & Priority Management
• Manage complex and fast-moving calendars for Belgian and Dutch ExCo members
• Proactively anticipate scheduling conflicts
• Align cross-border priorities and ensure optimal time allocation
• Act as a gatekeeper while maintaining diplomatic stakeholder management
• Executive-Level Meeting Coordination
• Organize internal and external executive meetings
• Prepare documentation, presentations, and supporting materials
• Attend meetings when required and ensure accurate follow-up
• Track action points and deadlines with precision
• Travel & Logistics Management
• Organize domestic and international business travel
• Manage flights, accommodation, and transportation end-to-end
• Anticipate logistical needs to ensure seamless execution
• High-Level Communication
• Draft, review, and manage correspondence in Dutch, French, and English
• Act as a communication filter and trusted liaison
• Handle highly confidential information with absolute integrity
• Cross-Border Collaboration (Benelux)
• Work closely with Dutch PA counterparts
• Ensure synchronized calendars and joint ExCo coordination
• Support efficient operations within the Benelux structure
• Proactive Administrative & Project Support
• Manage a variety of administrative responsibilities
• Support executive projects and ad-hoc assignments
• Continuously optimize support processes and workflows

Requirements

• Perfect written and spoken proficiency in Dutch, French, and English
• Proven experience supporting C-level or senior executives
• Exceptional organizational and prioritization skills
• High level of discretion and confidentiality
• Strong proficiency in MS Office and digital collaboration tools
• Ability to perform under pressure in a dynamic environment

Desired Skills

• Natural drive and proactive “can-do” mentality
• Anticipatory mindset with a structured approach
• Emotional intelligence and diplomatic communication style
• Mature, confident, and professional presence
• Calm and solution-oriented thinking

This role is exclusively focused on executive-level support within the ExCo structure. It requires reliability, ownership, and a strong sense of responsibility. This is a critical, high-trust position within our leadership team.