Engagement Success Manager, Associate 

Location: Belfast

*Closing Date 22nd May 2026*

About Axiom:

Axiom is where legal teams go to find the right talent for everything from routine in-house tasks to complex outside counsel work. Too many legal departments are stuck having to choose between paying the high fees of their law firm, hiring full-time employees they don’t need, or turning to a low-cost agency that can’t meet their quality standards. At the same time, top lawyers want to work on challenging legal matters, but they want more control over how, when, and where they practice. Both are forced compromises that no one should have to make. Axiom shares and meets the higher standards of its clients and lawyers, with our “work smarter, adapt faster, go further” approach – connecting growing mid-market and Fortune 500 companies with the world’s deepest bench of experienced, specialized legal talent.

About the role

The Engagement Success Manager will play a critical role in a focused Territory. You will work in close contact with the Territory Leader to retain and expand revenue, solve operational problems, and complete necessary sales tasks which are critical to drive strategic growth and ensure successful client outcomes. You will be required to deliver timely solutions to a range of operational tasks and will be expected to be able to take on more complex engagement management conversations with legal talent.

 
Responsibilities; 

Specifically, this role will;

• Focus on effective engagement management at accounts directed by the Territory Leader which will include managing the legal talent and, where determined appropriate, the client.  
• Create community between legal talent engaged, working closely with the Talent Success team.  
• Raise insights from engagement management with the Territory Leader and the wider sales team to drive revenue and increase NRR.  
• Ensure successful completion of engagements in partnership with other teams in the organization.  
• In partnership with the Business Operations and Billing teams ensure that matters are quickly and effectively resolved, particularly as related to revenue.  
• Drive expansion at selected accounts in partnership with Client Account Executives.  
• Support the Territory Leader on all operational matters, may include book of business management, variance reporting, start and end date management, preparation for internal and external meetings – work will be allocated at the direction and control of the Territory Leader.   
• Work closely with internal stakeholders to complete any audits or third-party risk management questionnaires requested by clients.  
• Require an ability to manage a variety of tasks operational in nature with a high level of attention to detail.   

About you

• 1+ years of services driven experience, this can include client development/ account management/ client success/ sales experience/ recruitment in a professional services environment, preferably B2B 
• Proven ability to manage varied tasks successfully to a high standard of execution with attention to detail.  
• Comfort managing data and building reports and PowerPoint documents.  
• Clear evidence of experience working across teams in an organization which will require strong communication and ability to build relationships.  
• Legally eligible to work in the country in which the position is located. 
• Exhibits Axiom’s core values. 
• Diven by excellence and has a proven high bar for execution including clear examples of tenacity, grit and helping a wider team achieve.  
• Operates with low ego and has high motor and drive to succeed.   
• You are legally eligible to work in the UK

Accommodation for Individuals with Disabilities: Upon request and consistent with applicable laws, Axiom will attempt to provide reasonable accommodations for individuals with disabilities who require an accommodation to participate in the application process. To request an accommodation to complete the application form, please contact us at benefits@axiomlaw.com and include “Applicant Accommodation” in the subject line.

Technical Program Manager – Software Engineering and Development

Black Duck Software is looking for a highly motivated Intermediate Technical Program Manager (aka: Software Engineering Project Manager) to join our Product Operations Team. In this role, you are responsible for managing the end-to-end delivery of product releases and projects that support our strategic goals. Essentially acting as a bridge between product development teams (developers, engineers) and business stakeholders.

You will work cross-functionally with teams including Engineering, Cybersecurity, Product, Marketing, Customer Success , and Field Operations You’ll own project planning and delivery from discovery through release, enabling teams to ship high-quality features on time and within scope. This role blends classic project management with Agile delivery and stakeholder leadership to ensure seamless planning, execution, and value delivery. The successful candidate is collaborative, detail-oriented, execution-focused, and thrives in a fast-paced, hybrid environment.

Key Responsibilities: 

• Define project scope, goals, deliverables, and KPIs in alignment with organizational objectives and stakeholder expectations.
• Create and manage integrated project plans, resource allocations, budgets, timelines, and risk mitigation strategies using modern tools (e.g., Jira, Confluence, and Smartsheet).
• Managing software development lifecycle (SDLC) or Agile/Scrum processes eglead Agile and hybrid project teams through iterative planning, sprint execution, backlog grooming, and continuous delivery cycles. [might these be more specific - Coordinating feature releases, sprints, and technical dependencies].
• Drive stakeholder engagement by facilitating effective communication, alignment, and transparency through regular reporting, status updates, and project reviews.
• Has deeper understanding of software architecture, APIs, cloud platforms, and DevOps practices. Eg can identify, escalate, and resolve risks, issues, and blockers that may impact scope, schedule, or quality.
• Communicates technical requirements and constraints effectively.
• Ensure compliance with organizational security, governance, and data privacy requirements across all IT components.
• Promote a culture of continuous improvement by implementing process enhancements, incorporating lessons learned, and introducing best practices in IT program delivery.0
• Provide mentorship and leadership to project team members, fostering professional development and knowledge sharing.

Key Requirements:  

• Bachelor's degree in Computer Science, Information Systems, Business, or a related field (or equivalent practical experience).

• 5+ years of progressive experience managing IT projects in mid-to-large-sized technology-driven environments. Or 5+ years managing software product projects in Agile environments (Scrum/Kanban); comfortable with hybrid Agile/Waterfall where needed.
• Proven ability to manage cross-functional technical projects involving infrastructure, SaaS/PaaS implementations, cybersecurity, and cloud platforms (e.g., AWS, Azure, Google Cloud). [and/or - Proven delivery across microservices/API, cloud platforms (e.g., Azure/AWS/GCP), and modern CI/CD workflows].
• Strong knowledge of Agile methodologies (Scrum, SAFe, Kanban) and experience leading Agile ceremonies; Scrum Master or Agile certification is a plus.
• Experience with change management and digital transformation initiatives.
• Excellent verbal and written communication skills, with the ability to interact effectively with both technical teams and executive leadership.
• Strong organizational and prioritization skills with attention to detail and a proactive approach to problem-solving.

Additional Requirements:

• Project Management certification (PMP, PMI-ACP, PRINCE2, or equivalent) is preferred. [and/or - Certifications: Agile/Scrum (PSM/CSM), Prince2/PMI, SAFe, ITIL, Azure/AWS Cloud, or Security (e.g., ISO27001 awareness)].
• Familiarity with modern cybersecurity frameworks and compliance standards (e.g., NIST, SOC 2, ISO 27001) and/or - Exposure to regulatory environments (e.g., GDPR, PCI-DSS) and secure-by-design delivery.