Imagínate en Ogilvy

Imagina que puedes ayudar a las marcas a crecer y aumentar su impacto positivo en la sociedad de una manera creativa y significativa. Y al mismo tiempo, tú también creces. En Ogilvy, esa es nuestra misión. Lo logramos reuniendo a personas creativas, estratégicas, audaces, disruptivas, curiosas, orientadas al detalle, proactivas, entusiastas, analíticas, multidisciplinarias, de mente abierta y con todas las demás buenas cualidades que se te ocurran.

¿Puedes imaginarte siendo una de esas personas? ¡Entonces, únete a nuestro equipo!

¿Qué buscamos?

Formación:

• Licenciatura en Marketing, Publicidad, Economía o un campo relacionado.
  
  

Experiencia y habilidades requeridas:

• 4 años de experiencia en la industria relacionada, de cara al cliente, gestionando la entrega de un gran trabajo.
• Conocimiento demostrable de las operaciones del cliente y de la agencia, y conocimiento práctico de las capacidades de producción.
• Curioso, un aprendiz de por vida.
• Habilidades de negociación probadas.
• Experiencia en la formación de sólidas relaciones con clientes de nivel bajo a medio.
• Capacidad demostrada para llevar a cabo el trabajo dentro del presupuesto y a tiempo.
• Comprensión de la dinámica y el funcionamiento del proceso de la agencia en relación con el negocio del cliente.
• Fuertes relaciones internas.
• Un buen oyente, alguien que sabe leer a las personas y a quienes están en una sala (y adapta su estilo y respuesta en consecuencia).
• Responsabilidad y excelencia organizacional.
  
  

¿Qué harías en este rol?

• El contacto clave diario del proyecto con clientes de nivel bajo a medio, equipos creativos y otros socios de la agencia.
• Gestionar los objetivos, expectativas y plazos del cliente y comunicar los cambios/direcciones a los miembros del equipo interno.
• Trabajar integralmente con todos los miembros del equipo interno para facilitar el proceso de desarrollo de estrategias y briefs efectivos que conduzcan a un gran trabajo dentro del brief.
• Influir en la eficiencia y calidad del trabajo y abogar por la relación agencia/cliente.
• Movilizar e impulsar al equipo integrado hacia el progreso, la acción y los resultados.
• Presentar eficazmente el trabajo desde el punto de vista de la entrega.
• Comprensión básica de los requisitos de personal y alcance.
• Ser el responsable de la entrada de datos y la elaboración de informes del sistema de gestión de proyectos/flujo de trabajo.
• Identificar posibles riesgos del proyecto y desarrollar planes de contingencia.
• Servir como mentor/a, coach y/o gerente directo de miembros del equipo más junior y apoyar el desarrollo de estos miembros del equipo.
• Desarrollar y mantener altos niveles de eficacia del equipo (confianza, comunicación, colaboración, productividad, diversidad, compromiso).
• Comprender y respetar el papel de cada departamento en la entrega de un gran trabajo y en la construcción de relaciones.
  
  

Y puesto que darás esto y mucho más, nosotros también queremos darte mucho más:

• Un ambiente de trabajo dinámico y creativo.
• Clientes de alto perfil y marcas internacionales.
• Puesto a tiempo completo.
• Formato híbrido: 2 o 3 días en la oficina / 2 o 3 días de trabajo remoto.
• Navidad, Semana Santa, julio y agosto: REMOTO TOTAL.
• Horas flexibles.
• Contrato indefinido con un período de prueba de seis meses.
• ¡22 días laborables de vacaciones al año + 12 días extra!
• Acceso opcional a retribución flexible (seguro médico, transporte, comidas y guardería).
• Programa Ogilvy Wellness: Servicio gratuito de apoyo psicológico, legal y financiero. Descuentos en fisioterapia.
• Ogilvy está reconocida con la certificación de Empresa Familiarmente Responsable (EFR) por su compromiso con el bienestar de los empleados y la conciliación de la vida laboral y personal.

Si te has imaginado en este puesto, es una buena señal. En Ogilvy, queremos trabajar con el mejor talento, aquellos que nos desafían y nos hacen mejorar. Personas ansiosas por experimentar una cultura de agencia abierta a la diversidad como principio y la conectividad como herramienta principal.

Así que, si asientes con la cabeza mientras lees esto, ¡envíanos tu CV!

We are looking for someone to join our Data department as a Data Engineer, helping us manage the integration and consolidation processes of our clients' data. In both on-premise and cloud environments, you will be responsible for designing the required information system architecture and managing and maintaining our clients' databases.

We’re looking for a proactive and analytical person who can adapt to a multidisciplinary team and is eager to help us tackle the many challenges our clients face.

What are we looking for?

Education:

• University degree in Computer Science, Software Engineering, or related fields with a technological specialization in data analysis and engineering.
• Plus: Master's or postgraduate degree in Big Data, Machine Learning, Cloud Computing, or Data Engineering.
  
  

Required Experience (demonstrable and advanced):

• Data Architecture & Systems: Extensive experience in designing, implementing, and optimizing complex, distributed information system architectures, including relational and NoSQL databases.
• Cloud Environments: Deep expertise in defining, implementing, managing, and maintaining enterprise-scale Cloud environments. Expert command of Azure and Google Cloud Platform (GCP), including PaaS/SaaS, serverless computing (Functions, Cloud Run, Azure Functions), containers (Docker, Kubernetes/AKS/GKE), and native cloud data services.
• Modern Data Warehouses: Advanced experience with cloud-native Data Warehouses like Snowflake, including dimensional data modeling, query optimization, and cost/performance management.
• Data Orchestration & Pipelines: Robust experience with data orchestration tools and building complex ETL/ELT pipelines using Pentaho, Apache Airflow, Data Factory, or similar, including CI/CD implementation for data pipelines.
• Advanced SQL: Demonstrable experience with advanced SQL, including complex analytical functions, query optimization, stored procedures, and efficient schema design.
• Software Development: Demonstrable experience with Javascript and Node.js, and Python for scripting, data automation, and ML model development.
  
  

Desired Experience:

• Customer Data Platforms (CDP): Experience in strategic definition, implementation, management, and maintenance of CDP solutions, preferably Segment, and their integration.
• Enterprise System Integration: Desirable experience with enterprise-level integration tools like Mulesoft or microservices architectures with REST/GraphQL APIs.
• Salesforce Ecosystem: Valuable experience working with Salesforce (Sales Cloud, Service Cloud, Marketing Cloud – SFMC), including data integration and automation.
  
  

Knowledge (Essential and Valuable):

• Deep knowledge and certifications in managing and optimizing cloud environments (Azure, GCP).
• Advanced knowledge and certifications in Snowflake (SnowPro Advanced/Architect is a plus).
• Proficiency in CDP tools (especially Segment).
• Knowledge of CRM / Marketing Automation tools (SFDC, SFMC, Adobe Campaign, Selligent Marketing Cloud).
• Advanced SQL knowledge (Analytical Functions, T-SQL, PL/SQL).
• Proficiency in programming languages like Javascript, Node.js, and Python.
• Strong understanding of Data Quality principles, Data Governance, and Normalization.
• Solid understanding of Machine Learning and AI algorithms for data enrichment and transformation.
• Experience with data streaming architectures (Kafka, Pub/Sub, Azure Event Hubs).
• Familiarity with MLOps and DataOps concepts.
  
  

Skills:

• Ability to analyze and solve complex problems.
• Project management and organizational skills for end-to-end data projects.
• Meticulous attention to detail and commitment to data quality.
• High capacity for discernment and prioritization in dynamic environments.
• Technical leadership and mentoring of junior profiles.
• Strategic thinking and innovation-oriented mindset.
• Excellent communication and presentation skills for clients and multidisciplinary teams.
  
  

Languages:

• Spanish (Native or Bilingual proficiency).
• English (High level C1/C2 - Essential for communication with international clients).
  
  

What would you do in this role? Here’s a list of responsibilities and tasks:

• Lead strategic requirements gathering, high-level design, and implementation of complex data solutions for client communication initiatives.
• Design and evolve scalable, efficient data architectures, selecting appropriate cloud-native technologies for each project.
• Design, develop, and optimize ETL/ELT data integration processes to ensure high-quality data ingestion, transformation, and availability.
• Implement end-to-end data solutions, ensuring validation, thorough documentation, and adherence to best practices in data engineering and security.
• Provide training and knowledge transfer to internal teams and clients.
• Maintain, evolve, and optimize existing data projects, ensuring monitoring, incident resolution, and continuous improvement.
• Manage and optimize client databases, ensuring performance, integrity, and security.
• Innovate with AI/ML: Implement data cleansing, normalization, consolidation, deduplication, and enrichment systems using ML/AI algorithms, including predictive scoring and customer clustering.
• Ensure Data Quality and Governance: Implement DQ mechanisms, guarantee data integrity, and ensure GDPR compliance across all processes.
• Strategically collaborate with clients: Participate in high-level meetings to assess current information system architectures, propose innovative improvements, and lead solution definitions for future challenges and new data platforms.
• Mentor and guide other data engineers, fostering best practices and professional development.
  
  

And since you'll give this and much more, we also want to give you much more:

• A dynamic and creative work environment.
• Important clients and international brands.
• Full-time position.
• Hybrid format.
• Christmas, Easter, July, and August: FULL REMOTE
• Flexible hours.
• Permanent contract with a six-month trial period.
• 22 working days of vacation per year + 12 extra days!
• Optional access to flexible compensation (health insurance, transportation, meals, and childcare).
• Ogilvy Wellness Program: Free psychological, legal, and financial support service. Discounts on physiotherapy and gyms.
• Ogilvy is recognized with the Family-Responsible Company (EFR) certification for its commitment to employee well-being and work-life balance.
  
  

If you’ve imagined yourself in this position, that’s a good sign. At Ogilvy, we want to work with the best talent—those who challenge us and make us better. People who are eager to experience an agency culture open to diversity as a principle and connectivity as a primary tool.

So, if you're nodding your head while reading this, send us your CV!

Imagínate en Ogilvy.

Imagina que puedes hacer crecer a las marcas y su impacto positivo en la sociedad de una forma creativa y relevante. Y que, además, también creces tú. En Ogilvy esa es nuestra misión. Y lo hacemos incorporando a personas creativas, estratégicas, valientes, disruptivas, curiosas, detallistas, proactivas, entusiastas, analíticas, multidisciplinares, open minded y todo lo bueno que te puedas imaginar.

¿Te imaginas que eres tú? Pues súmate al equipo.

Buscamos Junior Account Executive para unirse al equipo de Cuentas a través de nuestro Gratuate Program.

Requisitos:

• Estudios en Publicidad, Marketing o similar, finalizados en España.
• Nivel de inglés alto.
• No es necesaria la experiencia laboral.

Tareas:

1. Gestionar todo tipo de campañas: online y offine. Desde la recepción del briefingpor parte del cliente, al desarrollo de la creatividad por parte de los equipos de la agencia y la entrega final de las piezas resultado de la campaña.
2. Coordinar todos los equipos implicados en cada proyecto: creativos, diseñadores, programadores, analistas, productoras de video…
3. Gestión diaria con el cliente: pases de feedback, ajustes de las piezas creativas, recepción de nuevos briefings…
4. Facturación de los proyectos.

Condiciones:

• Flexibilidad horaria y formato híbrido.
• 9 meses de convenio laboral en prácticas a jornada completa.
• 15 días laborables de vacaciones en el periodo de 9 meses. 
• Ayuda económica.
• ¿Lo mejor? ¡El ambiente laboral!
• Asistencia psicológica, legal y financiera gratuita.
• Somos Pet Friendly, ¡trae a tu mascota!
• Damos equipo informático.
• Siempre pensando en hacer Team Building: afterworks, fiestas de verano y de navidad...

Si te has imaginado en esta posición, buena señal. En Ogilvy queremos contar con el mejor talento. Que nos rete y nos haga ser mejores. Con ganas de vivir una cultura de agencia abierta a la diversidad como principio y la conectividad como herramienta principal. 

Así que sí estás asintiendo con la cabeza mientras lees, envíanos tu cv.

Imagínate en Ogilvy.

Imagina que puedes hacer crecer a las marcas y su impacto positivo en la sociedad de una forma creativa y relevante. Y que, además, también creces tú. En Ogilvy esa es nuestra misión. Y lo hacemos incorporando a personas creativas, estratégicas, valientes, disruptivas, curiosas, detallistas, proactivas, entusiastas, analíticas, multidisciplinares, open minded y todo lo bueno que te puedas imaginar.

¿Te imaginas que eres tú? Pues súmate al equipo.

Buscamos a un/a Junior Art Director que se una a uno de nuestros equipos creativos.

Requisitos:

• Titulo universitario en publicidad o similar finalizado en España.
• Capacidad para pensar y ejecutar ideas creativas.
• Buen nivel de Creative Adobe.
• Adaptación al trabajo en equipo.
• Iniciativa/Proactividad.
• Grandes dosis de ilusión y ganas.
• No es necesaria la experiencia laboral.
• Posibilidad de incorporación a plantilla finalizadas las prácticas.

Idiomas:

• Inglés: Se valorará un nivel alto
• Español: Obligatorio

¿Qué harás en este rol?

1. Pensar y ejecutar ideas creativas multi-canal que enamoren (a ti el primero) para diferentes clientes tanto nacionales como internacionales.
2. Conceptualización, diseño y desarrollo de contenidos digitales para RRSS.
3. Desarrollo de branding (sobre todo orientado al medio digital).
4. Dominio y rapidez con los programas de diseño.
5. Presentación comercial a cliente de las propuestas.

Si te has imaginado en esta posición, buena señal. En Ogilvy queremos contar con el mejor talento. Que nos rete y nos haga ser mejores. Con ganas de vivir una cultura de agencia abierta a la diversidad como principio y la conectividad como herramienta principal. Así que sí estás asintiendo con la cabeza mientras lees, envíanos tu cv.

Imagínate en Ogilvy.

Imagina que puedes hacer crecer a las marcas y su impacto positivo en la sociedad de una forma creativa y relevante. Y que, además, también creces tú. En Ogilvy esa es nuestra misión. Y lo hacemos incorporando a personas creativas, estratégicas, valientes, disruptivas, curiosas, detallistas, proactivas, entusiastas, analíticas, multidisciplinares, open minded y todo lo bueno que te puedas imaginar.

¿Te imaginas que eres tú? Pues súmate al equipo.

Requisitos:

• Titulo universitario en publicidad o similar finalizado en España.
• Capacidad para pensar y ejecutar ideas creativas.
• Buen nivel de Creative Adobe.
• Adaptación al trabajo en equipo.
• Iniciativa/Proactividad.
• Grandes dosis de ilusión y ganas.
• No es necesaria la experiencia laboral.
• Posibilidad de incorporación a plantilla finalizadas las prácticas.

Idiomas:

• Inglés: Se valorará un nivel alto
• Español: obligatorio

¿Qué harás en este rol?

1. Crear contenido atractivo para distintos formatos: publicaciones en redes sociales, anuncios digitales, landing pages, campañas de email marketing, artículos de blog y guiones para vídeos.
2. Colaborar con equipos multidisciplinares: trabajarás codo a codo con diseñadores, marketers y clientes para dar vida a las campañas a través del poder de las palabras.
3. Desarrollar narrativas de marca impactantes que resuenen con el público objetivo y comuniquen eficazmente la esencia de la marca.
4. Adaptar los textos a distintos canales y audiencias, asegurando coherencia en el tono y el mensaje en todas las plataformas.
5. Estar al día de las tendencias: seguirás de cerca las novedades del sector y el comportamiento del consumidor para generar contenido relevante que fomente el engagement.
6. Trabajar en proyectos de clientes de alto perfil, desarrollando copys alineados con su estrategia de marca y objetivos de campaña.

Si te has imaginado en esta posición, buena señal. En Ogilvy queremos contar con el mejor talento. Que nos rete y nos haga ser mejores. Con ganas de vivir una cultura de agencia abierta a la diversidad como principio y la conectividad como herramienta principal. Así que sí estás asintiendo con la cabeza mientras lees, envíanos tu cv.

Imagine yourself at Ogilvy.

Imagine you can help brands grow and increase their positive impact on society in a creative and relevant way. And at the same time, you also grow. At Ogilvy, that’s our mission. We achieve this by bringing in people who are creative, strategic, bold, disruptive, curious, detail-oriented, proactive, enthusiastic, analytical, multidisciplinary, open-minded, and all the other good qualities you can think of.

Can you imagine being one of those people? Then, join our team!

We are looking for someone to join our Project Management department as a Project Manager, The Project Manager team is a key player in the everyday function of the Agency. The Project Manager has day-to‐day responsibility for the smooth and effective running of their projects from client briefing to delivery of all final assets; they will be the glue between the disciplines pulling together the right resources (from multi-agencies) with a focus on great delivery.

This candidate’s mission is to help deliver an excellent final product in a time-efficient manner & on budget.

Responsabilities:

• Ambitious and confident PM who is looking for growth and wants to progress within the organization.
• Great skills in effective project set-up, project planning, budget and resource control, project managing, reporting and process optimization.
• Owning the end-to-end process. Looking at the current project process and implementing optimisations and improvements.
• Be a Self-Starter. Our team needs to be enthusiastic, open to change and innovation, flexible with approach and eager to get involved. Share ideas, share innovations, and process optimisation ideas.
• Excellent organizational and communication skills. Ask the right questions to understand the project scope, absorb the details from the brief, and prepare a plan of action for all parties involved as well as listening to any concerns flagged by the team and working with them to find solutions. Should be quick to flag any issues potentially impacting delivery.
• Flexibility to accept a change of plans or bumps in the road, formulate a new plan and help the team adapt.
• A solutions & detail-oriented mindset. Work with various groups to understand the scope of what’s requested and negotiate fair timelines or find creative solutions to the problem at hand.
• Able to demonstrate first-hand experience in experience design, development, SEO or Analytics
• Commercially savvy - be comfortable with all levels of commercial conversations covering scoping, budget planning and prioritization, scope negotiation, revenue reporting, resource planning and forecasting and empowering client services team with the right data to have commercial conversations.

Qualifications:

• At least 3 years in a Project Manager role in a digital agency or similar.
• Tech / Data knowledge applied to digital projects: frontend / backend technologies, Google Analytics, automation tools, etc.
• Knowledge of Agile methodologies
• Essential to have worked with a project planning and management tool.
• Proficiency in Office Suite & Keynote
• Spanish and English (High level required)

And since you'll give this and much more, we also want to give you much more:

• A dynamic and creative work environment.
• High-profile clients and international brands.
• Full-time position.
• Hybrid format: 2 or 3 days in the office / 2 or 3 days remote work.
• Christmas, Easter, July, and August: FULL REMOTE.
• Flexible hours.
• Permanent contract with a six-month trial period.
• 22 working days of vacation per year + 12 extra days!
• Optional access to flexible compensation (health insurance, transportation, meals, and childcare).
• Ogilvy Wellness Program: Free psychological, legal, and financial support service. Discounts on physiotherapy and gyms.
• Ogilvy is recognized with the Family-Responsible Company (EFR) certification for its commitment to employee well-being and work-life balance.

If you’ve imagined yourself in this position, that’s a good sign. At Ogilvy, we want to work with the best talent—those who challenge us and make us better. People who are eager to experience an agency culture open to diversity as a principle and connectivity as a primary tool.

So, if you're nodding your head while reading this, send us your CV!

Imagínate en Ogilvy.

Imagina que puedes hacer crecer a las marcas y su impacto positivo en la sociedad de una forma creativa y relevante. Y que, además, también creces tú. En Ogilvy esa es nuestra misión. Y lo hacemos incorporando a personas creativas, estratégicas, valientes, disruptivas, curiosas, detallistas, proactivas, entusiastas, analíticas, multidisciplinares, open minded y todo lo bueno que te puedas imaginar.

¿Te imaginas que eres tú? Pues súmate al equipo.

Buscamos CRM Specialist (Braze) con perfil técnico para unirse al equipo de Data y se encargue de gestionar técnicamente los planes de comunicación y las campañas de marketing de nuestros clientes en diferentes canales y según las herramientas de cada cliente. Utilizará principalmente herramientas de CRM en Ogilvy Barcelona.

Estudios requeridos

Experiencia requerida

Conocimientos

Idiomas

Competencias

¿Qué harías en este nuevo reto?

¿Cómo es nuestra persona ideal?

Y como seguro que darás esto y mucho más, nosotros también queremos darte mucho más:

Si te has imaginado en esta posición, buena señal. En Ogilvy queremos contar con el mejor talento. Que nos rete y nos haga ser mejores. Con ganas de vivir una cultura de agencia abierta a la diversidad como principio y la conectividad como herramienta principal. 

Así que sí estás asintiendo con la cabeza mientras lees, ¡envíanos tu CV!

The Role 

You’ll be part of a multidisciplinary team working on a global ecommerce platform, contributing to the design of clear, consistent and user-friendly experiences. This is a great opportunity for someone with early experience who wants to growin a structured environment, learn from senior designers, and work on real, complex products. 

You’ll also work in an international context, so a good level of English is important. 

What you’ll do 

• Support the design of ecommerce experiences (navigation, product pages, checkout, etc.)
• Create user flows, wireframes and basic prototypes
• Work with and contribute to a Design System
• Collaborate with designers, developers and product teams
• Help translate business and user needs into simple, usable solutions
• Participate in testing and validation of designs
• Ensure designs follow accessibility guidelines (WCAG)
• Document your work clearly
   

Requirements 

• 1–3 years of experience in UX Design
• Basic understanding of UX principles (flows, IA, usability)
• Experience with Figma
• Good communication and teamwork skills
• English: medium–high level (comfortable working in English)
   

Nice to have 

• AI usage to empower design process
• Interest or experience in ecommerce
• Familiarity with conversion, usability or CRO principles
• Experience in agency or digital environments
• Understanding of accessibility basics
• Portfolio
   

We’re looking for: 

• Clear thinking and process (not just visuals)
• Well-explained case studies
• Curiosity and willingness to learn
   

What we offer 

• Work-life balance culture
• Flexible compensation (transport, food, childcare, training)
• Wellness support (gym, physiotherapy, mental health)
• Pet-friendly office
• Team events and social activities
• 35 days of vacation
• Flexible working hours + home office
• Intensive schedule in summer
• Friday afternoons off
   

Why Ogilvy 

We’re looking for people with potential, curiosity and attitude. You don’t need to know everything—but you do need to want to learn, improve, and contribute. 

If that sounds like you—let’s talk. 

CBA Design is an international creative agency specializing in strategic branding and part of the

global communications network WPP. With nine offices worldwide, we work in close collaboration across disciplines to continually expand our design capabilities and impact. As creatives, we believe that the future is collective and we understand design as a global language that connects like-minded people.

Today, we are looking for an exceptional Brand Designer to join our team in Barcelona and help us to design meaningful brands. The goal of this position is to keep alive the creative excellence of the agency by bringing their unique style and visual voice to each design challenge. Restless, driven and with a strong strategic mindset. They will be working efficiently across large visual identity systems to ensure that there is consistency across all design touch-points and the work is true to the briefing objectives.

What you will be doing:

• Pursuing an exceptional level of craft with the highest design standards and attention to detail.
• Creating work that helps to tell a project’s story and be an advocate for exceptional design.
• Developing visual identity systems, turning abstract concepts into stunning realities.
• Working on design projects that solve problems across a variety of industries and markets.
• Supporting the strategic team in reviews and contributing with feedback on the work.
• Collaborating with designers from different backgrounds and expertise to enrich your proposals.
• Confidently presenting your work in front of clients, articulating design decisions with clarity.
• Managing your time and priorities; providing accurate time estimates for work.
• Inspiring with innovative ideas, resources, and references to push our creative boundaries.

What we are looking for:

• At least 2 years of relevant experience in a creative agency or design studio.
• Good understanding of building brand design ecosystems.
• Always a step ahead of the latest trends. Staying up to date on design best practices.
• Proactive, self starter, detail-oriented and with a strong sense of creativity and strategy.
• Strong technical skills and in-depth knowledge of the Adobe Creative Suite, Figma and AI

Tools.

• Strong communication, visual presentation and planning skills.
• Open minded, inspiring, flexible, empathic, collaborative and a team player.
• Excellent written and spoken Spanish and English.

What we offer:

• Full-time contract.
• Hybrid model (2 days/week remote).
• Dog friendly office.
• 22 days of holidays + Easter + Christmas.
• Fridays afternoons off.
• Working hours until 15h during July and August.
• Flexible salary compensation plan (meals, transport, training, and others).
• Multidisciplinary team and creative environment in our Barcelona studio.

At CBA Design Spain we stand for diversity and inclusivity, giving equal opportunities in professional development to all. If you think this position fits your profile, please send your Portfolio, CV and motivation letter to hola@cba-design.com. In your application, feel free to note which pronouns you use.

We would love to meet you. In the meantime, let’s keep in touch via Instagram: @cbadesign_es.

As an on-site Operations Coordinator in Barcelona, you are the lifeblood of our Numa properties. Your mission is to ensure every guest steps into a flawless physical environment, rooted in clean, well-maintained, and perfectly on-brand spaces. Working closely with Housekeeping, Maintenance, your regional and central Ops peers, and our remote Guest Experience Team, you act as the proactive eyes and ears of our tech-enabled hotel model.

Please note that this position is a maternity cover for a period of 6 months. 

Your Objectives:

• Obsess Over Guest Rooms: The guest rooms are your ultimate domain and primary focus. You are responsible for conducting rigorous daily room checks, executing improvement projects and working alongside Housekeeping and Maintenance to continuously elevate the quality of our spaces day-in and day-out, using our in-house developed tech-stack. 
• Run Daily Operations: Monitor arrivals, run daily housekeeping briefings, and rigorously walk all public areas (lobbies, hallways, stairwells) to ensure they are pristine and guest-ready. Schedule and attend maintenance appointments, guarantee rooms are ready by check-in, ensure key guest amenities managed by external partners (like gyms or breakfast partners) run smoothly day-to-day, and execute key property projects flawlessly.
• Spot It, Report It, Own It: Proactively spot, report, and fix discrepancies before they impact the guest experience. Analyze our guests' reviews and conversations with Numa every day, identifying the root cause of on-site requests or complaints, and then work to fix them: fast, effectively, and with full follow-through.
• Structure Back of House: Keep the engine room running by managing efficient storage, proactively handling stock and deliveries and enforcing local compliance. Act as the physical hands on-site for our remote ICT team, assisting with tech troubleshooting as required.
• Keep The Team In The Loop: Overcommunicate. You take responsibility for keeping the wider company and teams informed through consistently logging issues and escalating on site developments as required to allow us to proactively course correct.
• Manage property knowledge: Actively update internal databases, check online listings for accuracy and ensure our guest-facing digital information is on point so remote teams can always rely on the information they find and have the real-time context they need.

About You:

We encourage you to apply even if you don't think you meet all of the below criteria. We care most that you are excited about the role and our mission, and are willing to learn. Ideally, you have:

• English fluency (C1+ required).
• A "Guest Obsessed" mindset with incredible attention to detail and an understanding of what needs prioritising when guest satisfaction is on the line.
• Extreme Ownership & Self-Starter Attitude: You don't say "not my problem" and don’t wait to be told what to do. You deal with issues and challenges head-on—tackling what you can autonomously.
• A true hands-on mentality: You are in your element when you are away from the desk and out interacting with the physical product. You aren't afraid to get your hands dirty when required - actively seeking out creative solutions to long-standing issues.
• A highly structured approach to juggle BOH inventory, maintenance tickets, and daily briefings with housekeeping without losing your cool.
• Excellent communication skills to act as the seamless bridge between our remote GX team, local partners, and on-site staff.
• A "Win Together" attitude: You know we are stronger as a sports team, working towards a common goal.
• Previous experience in the hospitality industry, preferably in operations, housekeeping, or guest relations.

We're always on the lookout for spectacular talent. If you are a Communication professional (Health, Public Affairs, Corporate, Consumer, Digital…) who would like to speak more about Burson and our great team in Madrid and/or Barcelona, send in your CV here.  

We could tell you about a position that has come up recently that isn't being advertised yet! Otherwise, we can keep you in the loop and you'll be the first to know when something new comes up. 

We're looking for people with a passion for telling stories and moving people. Curiosity is essential at Burson, we love to challenge the status quo and come up with something truly innovative for our clients. 

Competencies & Skills 

• Previous experience in Communication and Public Relations agency. 
• Excellent spoken and written English & Spanish 
• Bachelor’s Degree and/or postgraduate related to communications. 
• Knowledge of digital communication and tools.  
• Strong client focus and flexibility to work in dynamic environments.  
• Creative, problem-solving and results oriented. 

Benefits: 

You will join a leading and award-winning integrated communications consultancy where you will be able to: 

• Learn: participating in our learning & development plan, with actions adapted to your needs, background, seniority, and interests.  
• Grow: with a tailor-made development plan. 
• Build you career: giving you opportunities to take on new challenges and develop your potential. 
• Build your life: in an agency that celebrates difference and believes that a diverse and inclusive workforce enables our agency to thrive and deliver brilliant work. 

More things you might be interested in: 

• Smart Working hybrid mode 
• Diverse benefits and perks related to: 
  • Flexibility 
  • Work-life balance 
  • Personal and professional development 
  • Quality of work  
  • And many other advantages! 

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