Job Description

Job Title: Specialist, Payroll Design  - JG 4
Reports to: Senior Manager ,  Payroll

Level: 4
Experience: 8–10 Years

Location: Bangkok

Role Purpose:
Payroll Service Design, Governance & Continuous Improvement is responsible for designing, maintaining, and enhancing the global payroll operational framework. This role ensures payroll operations are robust, efficient, and scalable by establishing strong SLAs, KPIs, governance controls, and a disciplined culture of continuous improvement.

A key element of this responsibility is to lead and embed these standards into all payroll projects, including system implementations, vendor transitions, and global expansions. By acting as the critical bridge between strategic design and operational execution, this role translates global payroll standards into practical, future-proof ways of working, ensuring consistent service delivery, financial accuracy, and audit readiness across all initiatives.

Key Responsibilities:

• Payroll Operating Framework & Governance
  • Own, maintain, and enhance the global payroll operating model, standard operating procedures (SOPs), process maps, and escalation frameworks.
  • Define and manage global payroll calendars and cut-off schedules.
  • Maintain the payroll governance and control framework, including approval matrices, segregation of duties, and the risk & control register.
  • Ensure all regional teams and external vendors adhere to defined global standards.
• Performance Management (SLA & KPI Oversight)
  • Design, implement, and manage a comprehensive global SLA and KPI framework covering accuracy, timeliness, first-time-right rates, and cost efficiency.
  • Produce and analyze monthly performance dashboards to track trends and identify service gaps.
  • Lead root-cause analysis for performance issues and drive corrective action plans.
• Audit, Compliance & Risk Management
  • Act as the primary point of coordination for all internal and external payroll audits (Internal Audit, External Audit, SOC1/ISAE).
  • Ensure perpetual audit readiness across the global payroll function.
  • Track, manage, and ensure timely closure of all audit findings and control action items.
• Continuous Improvement & Process Excellence
  • Establish and own the Payroll Continuous Improvement (CI) framework, identifying opportunities for automation, standardization, and simplification.
  • Lead CI initiatives (e.g., Lean, Six Sigma, Kaizen) to eliminate high-volume manual tasks, rework, errors, and process bottlenecks.
  • Quantify, track, and report on benefits realization, including reduced error rates, shorter cycle times, cost savings, and improved employee experience.
  • Foster a culture of continuous improvement across the payroll and accounting teams.
• Project, Change & Vendor Management
  • Serve as the payroll Subject Matter Expert (SME) for key projects, including system upgrades, vendor transitions, and country expansions.
  • Support User Acceptance Testing (UAT), cutover planning, and hypercare support to ensure successful project implementations.
  • Govern vendor performance through SLA tracking, preparing Quarterly Business Review (QBR) materials, and driving service improvement plans (SIPs).
  • Act as a central coordination point for resolving cross-regional operational issues.
• Payroll & Accounting Alignment
  • Partner closely with the Payroll Accounting team to ensure clear ownership and seamless handoffs between payroll processing and accounting activities.
  • Align on and reinforce controls impacting the general ledger (GL) and balance sheet integrity.
  • Support governance of payroll-to-GL reconciliation processes and escalate accounting-impacting issues.

Key Stakeholders:

• Head of Payroll Operations & Payroll Accounting
• Regional Payroll Managers & Teams
• Head of Payroll Accounting & Finance Controllers
• HR Operations, HRIT, and Shared Services Leadership
• Internal & External Audit Teams
• Payroll Vendors and Technology Partners

Success Measures (KPIs):

• Service Delivery: Consistent achievement or improvement against all payroll SLAs and KPIs (accuracy, on-time delivery).
• Quality & Efficiency: Measurable reduction in rework, retro payments, and manual processing time.
• Governance: Reduction in audit findings and strengthened control compliance.
• Improvement: Tangible benefits delivered through process simplification, automation, and standardization projects.
• Stakeholder Satisfaction: Positive feedback from regional and functional leaders on governance and support effectiveness.

Required Experience & Qualifications:

Experience:

• 7–8 years of progressive experience within global payroll operations, payroll project management, governance, or payroll accounting.
• Hands-on experience designing SLAs/KPIs, driving process improvement initiatives, and supporting large-scale payroll transformations.
• Proven experience managing outsourced payroll vendors and multi-country payroll models.
• Practical exposure to major payroll platforms (e.g., Workday, SAP, ADP, CloudPay, Dayforce).

Skills & Competencies:

• Analytical Acumen: Expert ability in data analysis, KPI design, trend spotting, and root-cause analysis.
• Process Excellence: Strong skills in process mapping, re-engineering, and methodologies like Lean or Six Sigma.
• Structured Governance: A meticulous and structured approach to documentation, controls, and risk management.
• Influential Leadership: Ability to lead, influence, and drive change without direct authority in a complex, matrixed environment.
• Communication: Exceptional verbal and written communication skills, capable of engaging effectively with technical teams, vendors, and senior leadership.
• Problem-Solving: A proactive and strategic problem-solver with a focus on designing sustainable, scalable solutions.

Top 5 Strategic Contributions for Payroll & Payroll Accounting

1. Establish a Unified Framework of Governance & Control

This role will create a single source of truth for how payroll is run, creating clarity and reducing risk for both operations and accounting teams.

• For Payroll Ops: Clear SOPs, escalation paths, and defined controls reduce ambiguity and prevent errors.
• For Payroll Accounting: A robust control framework and segregation of duties ensure the integrity of data flowing into the General Ledger (GL), making reconciliations smoother and more reliable.
• Result: A standardized, audit-ready environment that builds confidence with Finance and Internal Audit. 

2. Drive Data-Driven Performance Management with SLAs & KPIs

The manager will move the organization from reactive problem-solving to proactive performance management by implementing a clear metrics framework.

• For Payroll Ops: Metrics like First-Time-Right and retro correction rates directly measure process quality and pinpoint areas for improvement.
• For Payroll Accounting: Shared metrics on payroll accuracy provide an early warning system for potential accounting issues, allowing for proactive resolution before the books are closed.
• Result: Objective performance visibility that aligns both teams on shared goals of accuracy and timeliness.

3. Embed Continuous Improvement (CI) to Eliminate Manual Work & Rework

This role will systematically identify and eliminate the root causes of inefficiency that plague both departments.

• For Payroll Ops: Targeting high-volume manual tasks and error-prone steps directly reduces the operational burden and frees up capacity.
• For Payroll Accounting: Reducing rework and errors in payroll processing means fewer correcting journals and less time spent investigating discrepancies.
• Result: A more efficient function with lower costs, faster cycle times, and less frustration for both teams.

4. Champion Strategic Automation and Technology Optimization

The manager will act as a key driver for leveraging technology to create a seamless flow of accurate data from HR to Payroll to Accounting.

• For Payroll Ops: Identifying automation opportunities for data validation, report generation, and payment processing.
• For Payroll Accounting: Ensuring system upgrades and new tools are designed with seamless payroll-to-GL reconciliation in mind, automating data feeds wherever possible.
• Result: Reduced manual intervention, minimized risk of human error, and a more streamlined E2E process. 

5. Serve as the Central Hub for Vendor & Project Governance

This role ensures that external partners and internal projects deliver value and adhere to the organization's standards, rather than creating new problems.

• For Payroll Ops: Rigorous vendor SLA management and QBRs ensure service quality and hold partners accountable.
• For Payroll Accounting: By acting as the payroll SME on projects (e.g., system changes, new country expansions), the manager ensures that accounting requirements for controls and data integrity are "baked in" from the start, not added as an afterthought.
• Result: Successful, low-risk implementations and a predictable, high-quality service from vendors. 

#payroll #shanghai #beijing #hongkong #budapest #dublin #kualalumpur #malta #amsterdam #oslo #manila #warsaw #moscow #saintpetersburg #singapore #seoul #taipei #bangkok #Phuket #istanbul #london #manchester #liverpool #edinburgh #hcmc #hanoi #newdelhi #bangalore #india #yokohama  

About the Role

We are seeking a detail-oriented and proactive Analyst to join our People Services Excellence team. This role supports backend operations including invoice processing, vendor coordination, and budget reporting across People-related services such as Workplace Operations, Global Mobility, and Business Travel.

We value accuracy over speed, independent problem-solving, and full ownership of tasks from start to finish. You will work closely with People, Finance, Admin, and Real Estate teams to ensure timely payment processing and contribute to team efficiency and scalability.

Looking for candidates local to Thailand only 

Key Responsibilities

• Manage end-to-end invoice processing, ensuring accuracy, timely submission, and alignment with internal policies (Workplace Services, Visa, Work Permit, Business Travel, and Engagement activities)
• Coordinate with AP and cross-functional teams (Finance, Procurement, Admin) to ensure smooth invoice-to-payment processing; escalate issues when needed
• Maintain vendor communication and documentation, including invoice status tracking, PO monitoring, payment exceptions handling, and basic vendor inquiries
• Assist in tracking financial data for cost allocation purposes into monthly reports (under the guidance of the Manager)
• Coordinate with cross-functional teams (Finance, Procurement, Admin) mainly to ensure smooth invoice-to-payment processing; escalate issues when needed
• Collaborate with local office teams and global stakeholders to ensure smooth delivery and service fulfillment.
• Maintain operational trackers, invoice logs, basic reporting dashboards, and document filing repositories to support audit readiness and transparency
• Assist in budget tracking and generating monthly spend reports for internal review.
• Support ad hoc reporting requests by gathering invoice or spend-related data as assigned by the Manager.
• Participate in small-scale process improvement initiatives relevant to invoice management or administrative workflows.

Qualifications

• Bachelor’s degree in business administration, Finance, Accounting, Economics, or related field
• 2–4 years of experience in procurement operations, invoice processing, finance support, or business operations.
• Familiarity with invoice lifecycle, purchase request (PR) / purchase order (PO) processes, and expense reporting
• Experience handling invoices or payments across multiple entities, currencies or countries is a strong plus
• Good command of both written and spoken English
• Understanding of Thai VAT or withholding tax documentation (for Visa/Work Permit-related invoices) is advantageous

Technical Skills:

• Strong proficiency in Microsoft Excel or Google Sheets (e.g., VLOOKUP, pivot tables, charts)
• Experience with ERP systems such as Oracle, SAP, or Workday
• Comfortable using shared cloud platforms (Google Drive, SharePoint) for document organization
• Strong attention to data accuracy and version control

Core Competencies:

• Attention to details and accuracy
• Ownership and follow-through
• Effective communication and collaboration across departments (Finance, Procurement, Admin)
• High sense of responsibility, integrity, and professionalism
• Proactive, curious, and eager to learn and contribute to team success
• Ability to manage multiple tasks and deadlines effectively

Why Join Us?

• Be part of a growing and evolving team that drives operational excellence in People Services.
• Contribute to meaningful, cross-functional projects that impact workplace experience and operational efficiency.
• Gain hands-on exposure to finance, procurement, and global operations within a leading tech company.
• Build a strong career foundation blending financial operations, vendor management, and reporting skills, with opportunities for further growth.

Get to Know our Team 

Agoda’s Technical Product Management (TPM) organization drives internal platforms and tools that enable thousands of engineers to build, ship, and operate world‑class products efficiently and reliably. Our TPMs bridge business, data, and technology—translating complex engineering and operational needs into scalable solutions that empower teams across the company. 

The Production Deployments domain owns the end‑to‑end lifecycle of production services at Agoda—from initial deployment through operating, scaling, day‑to‑day management, and eventual retirement. This work spans more than a thousand services in production and includes deployment orchestration, private cloud runtime environments, service controls, and cost‑aware resource management. The domain is central to Agoda’s Production Excellence, balancing developer autonomy with the guardrails required for reliability, security, and efficiency at scale. 

The Opportunity 

As a Technical Product Manager for Production Deployments, you define and evolve the platforms that govern how services are deployed, operated, scaled, and managed in production. You partner with platform engineers, SREs, and application teams to improve not only how software is released, but also how it consumes resources, manages risk, and operates cost‑effectively across its lifecycle. 

This is a high‑impact role shaping how thousands of services run in production—enabling teams to move quickly while providing the visibility, controls, and standards required to operate reliably at scale. 

In This Role, You’ll Get To: 

• Own the full product lifecycle for production deployment and runtime platforms—from discovery and design through adoption and continuous improvement. 
• Define a clear long‑term vision for managing production services, including deployment, operating, scaling, upgrades, and decommissioning. 
• Partner with platform engineers, SREs, and service owners toidentify operational challenges and prioritize high‑impact platform capabilities. 
• Enable safer and more efficient releases through automation, standardization, and platform guardrails.
• Drive visibility and controls around resource usage and cost, enabling teams tooptimize and right‑size their services. 
• Design and evolve self‑service capabilities and controls that allow teams to manage services independently while meeting reliability and security standards.
• Balance delivery velocity with reliability, capacity management, and cost efficiency.
• Define and track key metrics across the service lifecycle, including deployment frequency, change failure rates, resourceutilization, cost efficiency, and recovery time. 
• Communicate clearly across engineering and leadership, including during complex or high‑impact production situations.
• Demonstrate strong ownership and execution, driving initiatives from concept through broad adoption across a large engineering organization. 
• Stay current with industry practices in CI/CD, cloud platforms, platform engineering, cost optimization, and large‑scale service operations, and apply them pragmatically.

What You’ll Need to Succeed: 

• Experience working in or closely with production environments, with understanding of how services are deployed,operated, scaled, and supported in live systems. 
• Ability to understand developer and service‑owner requirements at a technical level, including the workflows and controls needed tooperate applications in production. 
• Proven ability to navigate differing requirements, such as speed vs. safety, flexibility vs. standardization, and team‑specific needs vs. platform consistency.
• 3+ years of experience in technical product or program management within a highly technical environment.
• Strong product thinking and communication skills, with the ability to influence and align engineering teams without direct authority.
• Experience defining strategy, setting priorities, and delivering platform capabilities used by many teams.
• Experience leading complex, cross‑functional initiatives involving infrastructure, cloud, or internal developer platforms.
• Excellent stakeholder management skills, able to clearly articulate technical trade‑offs and decisions.
• Working familiarity with common production concepts such as containerized services, service discovery, service meshes, or orchestration platforms.
• Data‑driven mindset; comfortable working with metrics, dashboards, or SQL to inform decisions and measure impact.
• Highly organized and adaptable, comfortable operating in ambiguous spaces with evolving requirements.
• Hands‑on experience with product and delivery tools such as JIRA and Confluence.
• Curiosity, ownership, and a continuous‑improvement mindset, focused on enabling engineers tooperate services effectively at scale. 

***This position requires a successful candidate to relocate fully to Bangkok, Thailand, where relocation support is provided.***

#bangkok #sanjose #losangeles #sydney #melbourne #perth  #vancouver #shanghai #beijing #shenzhen #copenhagen #paris #hongkong #budapest #jakarta #dublin #telaviv #milan #rome #tokyo #kualalumpur #amsterdam #oslo #jerusalem #moscow #barcelona #madrid #stockholm #zurich #taipei #london #wroclaw #warsaw #chennai #pune #toronto #austin #sydney #chichago #noida #delhi #seattle #hyderabad #gurgaon #newyork #bangalore #boston #bengaluru #berlin #mumbai #IT #4 #5 #LI-ST2 #LI-Hybrid

About WPP Media:
WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.
 
WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:

o Be Extraordinary by Leading Collectively to Inspire transformational Creativity.

o Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.

o Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.

Role Summary and Impact

3 best things about the job:

1. No two days are the same, the variety of the role will keep you engaged and motivated. With lean and mean team, you will be exposed to the different phases of digital campaigns from briefing, planning to publisher management
2. Exposure to the exciting and revolutionary world of Digital Marketing
3. Opportunity to work with all the brands under the GroupM portfolio – with 50% of the market handled by GroupM, you will have wide exposure to many campaigns

In this role, your goals will be:

In three months:

• Develop strong understanding of the daily operations of digital content planning, and implementation and can work with least supervision and errors
• Develop strong and effective internal relationships with key stakeholders, such as agencies, finance teams and media vendors and publishers to achieve goals
• Understand the value of agility in launching digital campaigns –especially with the booking, implementation, and post-campaign processes

In six months:

• Proficiency in managing campaigns from start to finish to achieve objectives within the determined campaign period
• Understanding the work processes of media vendors, publishers and influencers and aligning them to the client’s needs, including campaign timelines, KPIs and deliverables
• Develop the creative eye in assessing the creatives and performance branded content across various digital formats, such as articles, videos, infographics and social snacks.

In 12 months:

• Use planning tools proficiently, create effective content strategies and create full campaign proposals for digital content requirements
• Able to completely grasp the systems and processes of the department and can propose ideas and processes that will improve the workflow
• Take ownership of the role of a brand guardian, ensuring that strategic and creative requirements of brands are met in these digital campaigns.

Core responsibilities:

• Develops key learnings from past campaigns to support annual strategic plans
• Develops strategic campaign calculations, following all campaign guidelines set by Planning Manager
• Develop monthly/ quarterly trends report per brand
• Ensures daily client satisfaction through regular, day-to-day coordination for all campaign plans
• Prepares weekly WIP updates
• Develops initial KOL grid and liaises initially with creator/ creator partner agency to get the best pricing versus GOAT Benchmark
• Supports planning manager in implementing new tolls/ practices for test & learns

Skills and Experience

• 1 to 2 years relevant experience in advertising agency, PR agency, social media agency or influencer marketing agency
•  Strong analytical skills and possess a strong ability to run data into actionable insights
• Have a good understanding of influencer marketing ecosystem
• Have a good understanding of how to develop insights for consumer, trends, industry and competition
• Have a good understanding of the digital marketing industry and social media technology
• Able to lead a team or a business unit and work with minimum supervision
• Able to read, write and speak in English effectively
• Able to work in a highly multicultural environment
• Ability to communicate effectively at all levels

Life at WPP Media

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events.

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.

While we appreciate all applications received, only those candidates selected for an interview will be contacted.

*Thai nationals only*

Overview of the Job

We are looking for an Accounting Manager to lead Sertis’ combined accounting and some finance operations task. This role goes beyond core accounting to also own treasury, accounts payable, accounts receivable, and finance operations, making sure cash, controls, and reporting all run smoothly. Reporting directly to the C-level, you will coach a small team of accounting and finance staff, partner with business units across Sertis, and play a central role in scaling our finance function as the company grows. 

In this role, you will get to:

• Own month-end, quarter-end, and year-end closing processes, ensuring accurate and timely financial statements in line with TFRS
• Manage the full accounts payable and accounts receivable cycles, including vendor payments, customer collections, aging analysis, and credit control
• Lead treasury and cash management activities, including daily cash positioning, bank relationship management, FX exposure monitoring, and short-term liquidity planning
• Ensure full compliance with Thai tax regulations (VAT, withholding tax, corporate income tax) and oversee timely filings and submissions
• Manage the annual external audit and serve as the primary point of contact for auditors, tax authorities, and regulators
• Develop, document, and continuously improve accounting and finance policies, internal controls, and SOPs across the end-to-end finance operations
• Partner with people team, project managers, and business team to align financial operations with commercial activity and improve working capital
• Support and Identify opportunities to automate and streamline finance processes, including driving better use, configuration, and module adoption of Odoo across accounting, AP, AR, and treasury
• Support strategic initiatives such as funding rounds, banking facilities, and corporate transactions as needed
• Support and coach a team accounting staff across general ledger, AP, AR, and treasury functions.

You’ll Be Successful If You Have:

• Bachelor’s degree in Accounting, Finance, or a related field; CPA is a plus, and an MBA, CFA, or further professional certification is a strong plus
• At least 5 years of experience across accounting and operations, with at least 1 year in a managerial or team-lead capacity; experience in the tech, services, or consulting industry is a plus.
• Strong technical knowledge of TFRS, Thai tax law, and statutory reporting; combined exposure to AP, AR, and treasury is essential
• Proven experience leading end-to-end close cycles, managing external audits, and overseeing cash and working capital
• Hands-on experiences with Odoo (ERP and accounting system) is highly preferred; equivalent experience with other ERPs (e.g., SAP, Oracle NetSuite, Microsoft Dynamics) combined with willingness to ramp up on Odoo will also be considered
• Advanced MS Excel skills (pivot tables, lookups, complex formulas) for analysis, reconciliation, and cash forecasting
• Strong analytical, problem-solving, and process-improvement mindset, with a keen attention to detail
• Excellent organizational and multitasking skills, with the ability to manage competing priorities in a fast-paced environment
• Strong in English communication and interpersonal skills, with the ability to present complex financial information to non-financial stakeholders

#LI-SERTIS

ROLE PURPOSE AND DESCRIPTION

QUALIFICATIONS

The Opportunity
 You will own and shape accounting across multiple countries in a fast-moving, global OTA — not just running the books but rethinking how accounting creates strategic value. Partner closely with business leaders, tax authorities, auditors, external advisors, and Agoda’s group brands to deliver timely reporting and enable new product and market launches across multiple legal entities.

This role blends accounting leadership, projects, and internal consulting. You’ll lead cross-functional projects to improve balance-sheet reconciliations, streamline one‑off adjustments, and design scalable end‑to‑end processes that reduce cycle times and strengthen controls. You’ll also help craft a long‑term vision for the teams you influence and mentor colleagues to raise technical and process capabilities.

We encourage experimentation with AI and automation — from intelligent reconciliation to anomaly detection and predictive close timelines — turning novel ideas into production improvements that free the team for higher‑value analysis. If you’re motivated by systems transformation, measurable impact, and working in an agile environment with varied products and stakeholders, this role gives you the autonomy and scope to make it happen 

In this Role, you’ll get to:  

Financial Accounts 

• Prepare complete details and accurate accounts for all entities, including a group consolidation 

• Manage month-end and year-end closes in a fast-paced, deadline-driven and regulated environment, and drive continuous improvement of close processes 

• Report accurate, timely and insightful monthly management accounts and financial updates for management review 

• Motivate management accounting/nominal ledger team to take further responsibility for accounts input and preparation processes, and ensure career development in a supportive manner 

• Manage and liaise with auditors, IT review and tax computation processes from planning to filing in an efficient and effective manner 

• Collaborate with other finance managers to support overall department goals and objectives 

• Advise staff regarding the handling of non-routine reporting transactions 

• Manage and oversee the daily operations of the accounting department 

Accounting Controls 

• Ensure accounting, associated IT systems and internal control environment are in compliance with Corporate policy as well as SOX requirements and US GAAP. 

• Responsible for review of journal entries 

• Review reconciliations of all significant account balances including bank accounts and fixed assets, debtors and creditors, and report significant exceptions to management 

• Guides other departments by researching and interpreting accounting policy, applying observations and recommendations to operational issues 

Tax 

• Understand key concepts of tax returns (i.e. corporate income tax, withholding tax and indirect taxes) in foreign jurisdictions where the company has legal presence 

• Provide tax team with accurate information for the purpose of tax compliance in local and foreign jurisdictions 

Projects 

• Manage and implement the Company’s initiatives and projects from finance and accounting perspective. This includes providing requirements, designing and performing UAT, designing new workflow, monitoring post-go-live processes, and troubleshooting  

• Identify and drive process and technology improvement opportunities  

What you’ll Need to Succeed: 

• Bachelor’s or Master’s degree in accounting, Finance, or a related field. 

• 6+ years of accounting experience, with strong knowledge of full-set accounting and financial reporting. 

• Practical knowledge of internal controls and compliance and familiarity with international accounting standards. 

• Experience working with ERP systems and contributing to system, process improvement, or cross-functional projects. 

• Strong analytical and problem-solving skills, with the ability to improve processes and adapt in a fast-paced environment. 

• Strong communication, stakeholder management, and leadership skills. 

• Excellent command of written and spoken English. 

It’s good if you have. 

• Experience with Oracle ERP 

• Familiarity with US GAAP and practical experience with SOX 

• Professional accounting qualifications such as CPA, ACCA, CA, CMA, or equivalent. 
   

What you’ll get:   

• A relocation package including visa-sponsorship to help you and your family get here comfortably.   

• Medical insurance, mental health support line, annual leave, travel discounts, sick days, and the AgodaChoice flexible spending benefit   

• Employee resource groups for every culture and background 

• Flexibility to help you work in the way that’s best for you with a work from home allowance, 30-day work from anywhere benefit, and hybrid working options.   

• Professional growth and learning budget, including several in-person development programs for each stage of your career. 

• The chance to live in Bangkok, one of the best cities in Southeast Asia, and a central hub for travel. Within 3 hours, you can hit any of the most popular countries like Vietnam, Singapore, Laos, Malaysia, and Hong Kong, just to name a few.   

#Thailand #Singapore #Vietnam #Malaysia #Indonesia #Philippines #India #China #Japan #SouthKorea #UK #Germany #France #Netherlands #Spain #Italy #Sweden #Switzerland #Ireland #Denmark #Brazil #Mexico #Argentina #Chile #Colombia #Peru #USA #UnitedStates #FinanceManager #AccountingManager #Reporting #Controlling #GL #CPA #Generalledger #FinanceJobs #AccountingJobs #JobOpportunity #NowHiring #JoinOurTeam #FinanceCareers #AccountingCareers #Reconciliation #FinancialOperations #ClosingActivities

Get to Know our Team: 

In Product, ideas come alive. The world is moving fast so our culture empowers ownership and minimal bureaucracy. That’s the environment that enables you to do what you think is right – and quickly. Product Operations is a large, multicultural team of diversely talented individuals that serve as the curators of Agoda’s content. We manage all the content our customers and partners see on each of our products. As a part of our team, you will take ownership of processes that are critical to multiple other teams across the business. We are driving property-level content to map inventories from 3rd party supplies which will enable our reach to span the globe. Content Operations is also keen on self-improvement and innovation. We run our own structured data and analyze it to make impactful decisions. With the support of state-of-the-art technology and an enriching work environment, we strengthen the bottom line and drive new business for Agoda.  

The Opportunity:  

As an Analyst/Senior Analyst, you will report directly to either the Senior Manager or Associate Director within the Product Department and this will be an individual contributor role. You will be responsible and fully empowered to work with the partners on the ground. You will be supported by a team within the Product department and work closely with other Team members within Agoda. You will be instrumental in ensuring there is consistency in data being used for reporting, identifying value-added data to help the business grow as well as using data to make strategic business decisions. You will be expected to dig into data to provide business insights, guide decision-making and offer valuable inputs to further grow our business model.

In this Role, you’ll get to:

• Translate internal briefs into analytical projects (to include refining the initial brief and asking the ‘right questions’, working through potential hypotheses and storyboarding the output)
• Use and analyze data from multiple large-scale data warehouses and present statistically strong analysis to a wide range of business stakeholders.
• Conducted an analysis of customer behavior and their path through the platform, guaranteeing that the conversion rates for each front-end page met the established benchmarks and continually pinpointed opportunities for enhancement.
• Partnered with the Product Design and User Research team to generate fresh data-driven projects, one of which involved the development of a Dashboard designed for more efficient monitoring of user behavior and the measurement of novel business metrics.
• Drive new analytical initiatives and projects aimed at improving organizational efficiency and shaping Agoda supply.
• Identify, support, and lead projects aimed at scaling up the way the Supply organization leverages on data, insights, and intelligence.
• Automate manual operational processes and present back on time savings gained through modernization of business operations

What you’ll Need to Succeed:

• Bachelor’s degree or higher in Mathematics, Business, Economics, Data Science, Information Technology or similar field
• Bachelor’s Degree or higher in computer sciences, engineering, mathematics, statistics, data science or a related degree program. Masters degree preferred.
• Advanced domain of data analysis and data visualization tools and software such as Excel, SQL, Tableau, Python or similar
• Analytical mindset, with proven track record in using data to measure performance and make decisions
• Excellent problem-solving skills including the ability to analyze and resolve complex problems using data
• Ability to work under pressure in a fast-paced and rapidly changing environment
• Excellent communication skills (both verbal and written), with proven ability to convey complex messages clearly and with conviction
• Team player with strong interpersonal, relationship-building, and stakeholder management skills

#STRA#ANLS#MRKT#3#LI-TR2 #Bengaluru #SãoPaulo #Delhi #NewYorkCity #Nigeria #London #Hyderabad #Pune #Mumbai #Colombia #Paris #Jakarta #Chennai #SanFrancisco #WashingtonDC #Toronto #Pakistan #LosAngeles #Dallas #Chicago #Kenya #Boston #Shanghai #Egypt #BuenosAires #Manila #Netherlands #Singapore #RiodeJaneiro #Beijing #Atlanta #Sydney #Madrid #Vietnam #SaudiArabia #Peru #Melbourne #Ireland #Russia #Bangladesh #MexicoCity #Philadelphia #Chile #SeattleArea #Noida #Kolkata #Guangdong #UnitedArabEmirates #TelAvivDistrict #Houston #KualaLumpur #BeloHorizonte #SouthKorea #Bangkok #Istanbul #Austin #Curitiba #Warsaw #Campinas #Barcelona #Ukraine #CostaRica #Berlin #Romania #Denver #Johannesburg #Minneapolis #Manchester #Miami #MexicoCity #Phoenix #Detroit #Lisbon #Coimbatore #Milan #PortoAlegre #Vancouver #Montreal #Charlotte #SanDiego #Ghana #SaltLakeCity #Raleigh #HongKong #Fortaleza #Munich #Prague #Ecuador #TampaBay #Tokyo #Serbia #Lithuania #Taipei #Cracow #Zhejiang #CapeTown #Brasilia #Columbus data representation data analysis SQL data analytics analytics python (programming language) data mining data science r (programming language) tableau analytical skills data visualization databases business analysis business intelligence (bi) microsoft sql server #productanalyst #product

Get to Know our Team: 

In Product, ideas come alive. The world is moving fast so our culture empowers ownership and minimal bureaucracy. That’s the environment that enables you to do what you think is right – and quickly. Product Operations is a large, multicultural team of diversely talented individuals that serve as the curators of Agoda’s content. We manage all the content our customers and partners see on each of our products. As a part of our team, you will take ownership of processes that are critical to multiple other teams across the business. We are driving property-level content to map inventories from 3rd party supplies which will enable our reach to span the globe. Content Operations is also keen on self-improvement and innovation. We run our own structured data and analyze it to make impactful decisions. With the support of state-of-the-art technology and an enriching work environment, we strengthen the bottom line and drive new business for Agoda.  

The Opportunity:  

As an Analyst/Senior Analyst, you will report directly to either the Senior Manager or Associate Director within the Product Department and this will be an individual contributor role. You will be responsible and fully empowered to work with the partners on the ground. You will be supported by a team within the Product department and work closely with other Team members within Agoda. You will be instrumental in ensuring there is consistency in data being used for reporting, identifying value-added data to help the business grow as well as using data to make strategic business decisions. You will be expected to dig into data to provide business insights, guide decision-making and offer valuable inputs to further grow our business model.

In this Role, you’ll get to:

• Translate internal briefs into analytical projects (to include refining the initial brief and asking the ‘right questions’, working through potential hypotheses and storyboarding the output)
• Use and analyze data from multiple large-scale data warehouses and present statistically strong analysis to a wide range of business stakeholders.
• Conducted an analysis of customer behavior and their path through the platform, guaranteeing that the conversion rates for each front-end page met the established benchmarks and continually pinpointed opportunities for enhancement.
• Partnered with the Product Design and User Research team to generate fresh data-driven projects, one of which involved the development of a Dashboard designed for more efficient monitoring of user behavior and the measurement of novel business metrics.
• Drive new analytical initiatives and projects aimed at improving organizational efficiency and shaping Agoda supply.
• Identify, support, and lead projects aimed at scaling up the way the Supply organization leverages on data, insights, and intelligence.
• Automate manual operational processes and present back on time savings gained through modernization of business operations

What you’ll Need to Succeed:

• Bachelor’s degree or higher in Mathematics, Business, Economics, Data Science, Information Technology or similar field
• Bachelor’s Degree or higher in computer sciences, engineering, mathematics, statistics, data science or a related degree program. Masters degree preferred.
• Advanced domain of data analysis and data visualization tools and software such as Excel, SQL, Tableau, Python or similar
• Analytical mindset, with proven track record in using data to measure performance and make decisions
• Excellent problem-solving skills including the ability to analyze and resolve complex problems using data
• Ability to work under pressure in a fast-paced and rapidly changing environment
• Excellent communication skills (both verbal and written), with proven ability to convey complex messages clearly and with conviction
• Team player with strong interpersonal, relationship-building, and stakeholder management skills

#STRA#ANLS#MRKT#3#LI-TR2 #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #washdc #tirana #yerevan #sydney #melbourne #perth #vienna #graz #linz #baku #minsk #brussels #antwerp #ghent #charleroi #liege #saopaolo #sofia #toronto #vancouver #montreal #shanghai #beijing #shenzhen #zagreb #cyprus #prague #Brno #Ostrava #copenhagen #cairo #alexandria #giza #estonia #helsinki #paris #nice #marseille #rouen #lyon #toulouse #tbilisi #berlin #munich #hamburg #stuttgart #cologne #frankfurt #dusseldorf #dortmund #essen #Bremen #leipzig #dresden #hanover #nuremberg #athens #hongkong #budapest #bangalore #newdelhi #jakarta #bali #bandung #dublin #telaviv #milan #rome #naples #turin #palermo #venice #bologna #florence #tokyo #osaka #yokohama #nagoya #okinawa #fukuoka #sapporo #amman #irbid #riga #beirut #tripoli #vilnius #luxembourg #kualalumpur #malta #chisinau #amsterdam #oslo #jerusalem #manila #warsaw #krakow #sintra #lisbon #porto #braga #cascais #loures #amadora #almada #doha #alrayyan #bucharest #moscow #saintpetersburg #riyadh #jeddah #mecca #medina #belgrade #singapore #bratislava #capetown #johannesburg #seoul #barcelona #madrid #valencia #seville #bilbao #malaga #oviedo #alicante #laspalmas #zaragozbanga #stockholm #zurich #geneva #basel #taipei #tainan #taichung #kaohsiung #Phuket #bangkok #istanbul #ankara #izmir #dubai #abudhabi #sharjah #london #manchester #liverpool #edinburgh #kiev #hcmc #hanoi #sanaa #taiz #aden #gibraltar #marrakech #lodz #wroclaw #poznan #Gdansk #szczecin #bydgoszcz #lublin #katowice #rio #salvador #fortaleza #brasilia #belo #belem #manaus #curitiba #portoalegre #saoluis data representation data analysis SQL data analytics analytics python (programming language) data mining data science r (programming language) tableau analytical skills data visualization databases business analysis business intelligence (bi) microsoft sql server #productanalyst #product

Get to Know our Team: 

Strategy & Analytics is fast growing and dynamic team within Strategic Partnerships department of Agoda. The team is responsible for developing and scaling a range of marketing solutions for accommodation partners focusing on growth, visibility and conversion, as well as advertising and display marketing solutions for businesses and travel organizations. The team scope includes business development and sales, project management, trainings, contracting operations, risk assessment and collections operations, product development work and data analytics.

In this role, you'll get to: 

What you'll need to succeed:

It's Great if you have:

• Experience with complex analytics and statistical/machine learning techniques using R/Python/Spark
• Experience building automated analytical processes and functionality
• Any Master’s degree or MBA

#STRA#ANLS#MRKT#3#LI-TR2 #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #washdc #tirana #yerevan #sydney #melbourne #perth #vienna #graz #linz #baku #minsk #brussels #antwerp #ghent #charleroi #liege #saopaolo #sofia #toronto #vancouver #montreal #shanghai #beijing #shenzhen #zagreb #cyprus #prague #Brno #Ostrava #copenhagen #cairo #alexandria #giza #estonia #helsinki #paris #nice #marseille #rouen #lyon #toulouse #tbilisi #berlin #munich #hamburg #stuttgart #cologne #frankfurt #dusseldorf #dortmund #essen #Bremen #leipzig #dresden #hanover #nuremberg #athens #hongkong #budapest #bangalore #newdelhi #jakarta #bali #bandung #dublin #telaviv #milan #rome #naples #turin #palermo #venice #bologna #florence #tokyo #osaka #yokohama #nagoya #okinawa #fukuoka #sapporo #amman #irbid #riga #beirut #tripoli #vilnius #luxembourg #kualalumpur #malta #chisinau #amsterdam #oslo #jerusalem #manila #warsaw #krakow #sintra #lisbon #porto #braga #cascais #loures #amadora #almada #doha #alrayyan #bucharest #moscow #saintpetersburg #riyadh #jeddah #mecca #medina #belgrade #singapore #bratislava #capetown #johannesburg #seoul #barcelona #madrid #valencia #seville #bilbao #malaga #oviedo #alicante #laspalmas #zaragozbanga #stockholm #zurich #geneva #basel #taipei #tainan #taichung #kaohsiung #Phuket #bangkok #istanbul #ankara #izmir #dubai #abudhabi #sharjah #london #manchester #liverpool #edinburgh #kiev #hcmc #hanoi #sanaa #taiz #aden #gibraltar #marrakech #lodz #wroclaw #poznan #Gdansk #szczecin #bydgoszcz #lublin #katowice #rio #salvador #fortaleza #brasilia #belo #belem #manaus #curitiba #portoalegre #saoluis

data representation data analysis SQL data analytics analytics python (programming language) data mining data science r (programming language) tableau analytical skills data visualization databases business analysis business intelligence (bi) microsoft sql server machine learning statistics microsoft power bi java finance shopee traveloka google facebook ctrip trip.com makemytrip grab amazon pandas (software) artificial intelligence (ai) information technology capital one accenture upwork deloitte mckinsey bain microsoft uber lyft gojek lazada alibaba shopify expedia skyscanner 

Get to Know our Team:  

The Performance Marketing Team of Agoda is a world leader in online marketing. This department is highly data-driven and focused on developing at-scale marketing programs that improve the lifetime value of Agoda customers through measurable marketing programs and channels. The team is a blend of the best analysts, marketing strategists, and data scientists in the world. The marketing leadership at Agoda have deep experience in data science, product, strategy, and other marketing fields and have built an organization that thrives on data, creative ideas, and technology. The Performance Marketing Team also fosters a great learning environment. You will be able to learn and grow by working closely with experts from a variety of backgrounds from all over the world.

In this Role, you’ll get to:  

• Search: Experiment with text ads, bidding, and campaign structures on Google, Bing, Baidu, Naver, and other search engines. Adapt to new product features and roll out changes from successful tests.
• Display: Test, analyze, and optimize campaigns on Facebook, Twitter, Instagram, and others.
• Modeling: Analyze the vast amounts of data generated by experiments, develop models we can use for optimization, and build dashboards for account managers.

What you’ll Need to Succeed:  

• Bachelor’s Degree or higher from top university in a quantitative subject (computer science, mathematics, engineering, or science)
• Ability to communicate fluently in English
• 4+ years’ experience in top-tier management consulting, investment banking, private equity, or strategy/business operations for a fast-growing globally operating tech company
• Exposure to one or more data analysis packages or databases, e.g., SAS, R, SPSS, Python, VBA, SQL
• Good numerical reasoning skills
• Proficiency in Excel
• Intellectual curiosity

It’s Great if you Have:  

• Experience in digital marketing
• Academic research experience

#STRA#ANLS#MRKT#3#LI-TR2 #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #washdc #tirana #yerevan #sydney #melbourne #perth #vienna #graz #linz #baku #minsk #brussels #antwerp #ghent #charleroi #liege #saopaolo #sofia #toronto #vancouver #montreal #shanghai #beijing #shenzhen #zagreb #cyprus #prague #Brno #Ostrava #copenhagen #cairo #alexandria #giza #estonia #helsinki #paris #nice #marseille #rouen #lyon #toulouse #tbilisi #berlin #munich #hamburg #stuttgart #cologne #frankfurt #dusseldorf #dortmund #essen #Bremen #leipzig #dresden #hanover #nuremberg #athens #hongkong #budapest #bangalore #newdelhi #jakarta #bali #bandung #dublin #telaviv #milan #rome #naples #turin #palermo #venice #bologna #florence #tokyo #osaka #yokohama #nagoya #okinawa #fukuoka #sapporo #amman #irbid #riga #beirut #tripoli #vilnius #luxembourg #kualalumpur #malta #chisinau #amsterdam #oslo #jerusalem #manila #warsaw #krakow #sintra #lisbon #porto #braga #cascais #loures #amadora #almada #doha #alrayyan #bucharest #moscow #saintpetersburg #riyadh #jeddah #mecca #medina #belgrade #singapore #bratislava #capetown #johannesburg #seoul #barcelona #madrid #valencia #seville #bilbao #malaga #oviedo #alicante #laspalmas #zaragozbanga #stockholm #zurich #geneva #basel #taipei #tainan #taichung #kaohsiung #Phuket #bangkok #istanbul #ankara #izmir #dubai #abudhabi #sharjah #london #manchester #liverpool #edinburgh #kiev #hcmc #hanoi #sanaa #taiz #aden #gibraltar #marrakech #lodz #wroclaw #poznan #Gdansk #szczecin #bydgoszcz #lublin #katowice #rio #salvador #fortaleza #brasilia #belo #belem #manaus #curitiba #portoalegre #saoluis data representation data analysis SQL data analytics analytics python (programming language) data mining data science r (programming language) tableau analytical skills data visualization databases business analysis business intelligence (bi) microsoft sql server machine learning statistics microsoft power bi java finance shopee traveloka google facebook ctrip trip.com makemytrip grab amazon pandas (software) artificial intelligence (ai) information technology capital one accenture upwork deloitte mckinsey bain microsoft uber lyft gojek lazada alibaba shopify expedia skyscanner 

Realize your potential by joining the leading performance-driven advertising company!  

As an Advertising Account Management Director on the Enterprise team in our Bangkok office, you'll play a vital role in leading a team of Account Managers responsible for SEA to develop the growth strategy for an existing book of business. Working closely with the Sales Director and Country Manager, you'll align on regional priorities and drive strategic initiatives that accelerate business performance. Acting in a consultative sales capacity, this person will partner with cross-functional teams to lead client relationships and identify up-sell/optimization opportunities at scale.

To thrive in this role, you'll need:

• 6+ years of professional client-facing experience in the digital advertising space is a must
• Outstanding relationship management and client service skills preferably with expertise of brands within premium agencies
• Exceptional communication skills
• Strong critical thinking skills and ability to translate big data in a commercial and simplified fashion
• Ability to effectively prioritize and manage tasks within a fast-paced environment
• Demonstrated ability to work and collaborate within a high-performing team.
• Self-motivated, entrepreneurial, and comfortable dealing with ambiguity.  

Bonus points if you have:

• Strong network within SEA and TH markets
• Prior experience directly leading teams is an advantage, however we are open to consider candidates who have demonstrated leadership qualities from e.g. leading projects and initiatives

How you’ll make an impact:

As a Advertising Account Management Director, you’ll bring value by:

• Manage and develop the account management team based in Bangkok while fostering a collaborative environment that mirrors Taboola’s values and industry excellence
• Achieve quarterly revenue targets, with a significant focus on client retention as well as scaling up the existing advertising book of business
• Oversee the onboarding, training, performance management, career development, coaching and mentoring of the team
• Oversee internal education and training program for team members to ensure team is setup for success, have a thorough understanding of Taboola’s policies and procedures, and are subject-matter experts in their respective roles
• Understand business goals for book of business and anticipate needs to deliver optimal solutions
• Attend quarterly business reviews and strategic meetings with key clients throughout the year to establish senior level relationshipsElicit client feedback to act as internal advocate for our clients
• Collaborate with Product, Marketing and Technical Support teams to create positive client experiences and drive ongoing development of client solutions to meet market demand
• Work closely with the Sales Director and Country Manager to develop market penetration strategies, identify new business opportunities, and scale operations across SEA markets.

Why Taboola?

If you ask Taboolars what they love about working here, they’ll tell you that they’ve been empowered to realize their full potential while growing and learning from and with smart and talented people. They’ll also share more about:

• Adam Singolda, Taboola Founder and CEO says; “You can copy anything from another business but you can’t copy a company’s culture.
• Well-being: Enjoy a range of locally relevant benefits and workplace perks.
• Flexibility: We offer a hybrid work schedule with 3 days in-office with an option to come in more often if desired.
• Work with some of the biggest names: We work with some of the biggest names in the business. Our publisher partners include Yahoo, Conde Nast, Fox Sports, NBCU, ESPN, CBS, and E! Online. Our advertiser clients include Wells Fargo, Honda, Pinterest, Expedia and Honda.

Ready to realize your potential?

Taboola is an equal opportunity employer and we value diversity in all forms. We are committed to creating an inclusive environment for all employees and believe such an environment is critical for success. Employment is decided on the basis of qualifications, merit, and business need.-

Learn more about #TaboolaLife on LinkedIn, Facebook, Instagram, X, YouTube, & the Taboola Life Blog.

About Taboola

Taboola empowers businesses to grow through performance advertising technology that goes beyond search and social and delivers measurable outcomes at scale.

Taboola works with thousands of businesses who advertise directly on Realize, Taboola’s powerful ad platform, reaching approximately 600M daily active users across some of the best publishers in the world. Publishers like NBC News, Yahoo, and OEMs such as Samsung, Xiaomi and others use Taboola’s technology to grow audience and revenue, enabling Realize to offer unique data, specialized algorithms, and unmatched scale.

#LI-SR1
#LI-Hybrid

Get To Know Our Team:

The Supply Analytics team delivers data-driven insights and decision support to optimize Agoda’s supply ecosystem. We analyze partner and marketplace dynamics, build forecasts and models, run experiments, and create scalable dashboards and data products that power strategic direction and operational execution. We bring value through rigorous analyses and pragmatic, measurable recommendations that help Supply, Product and other teams prioritize work and drive impact. Our work improves inventory quality, partner economics, and the long-term health and growth of Agoda.

The Opportunity:

As a Senior Analyst, you will report directly to either the Senior Manager or Associate Director within the Supply Department and this will be an individual contributor role. You will be responsible and fully empowered to work with the partners on the ground. You will be supported by a team within the Supply department and work closely with other Team members within Agoda.   ​​​​​​​

What You’ll Do:

• Partner with stakeholders to translate complex needs into actionable data projects by driving business data alignment, hypothesis testing, and output design.
• Apply deep commercial acumen to the analytical lifecycle, from refining initial briefs and testing business-critical hypotheses to delivering insights that directly influence our key account strategies.
• Use and analyze data from multiple large-scale data warehouses and present statistically strong analysis to a wide range of business stakeholders.
• Proactively identify opportunities for growth within supply and the wider business.
• Drive new analytical initiatives and projects aimed at improving organizational efficiency and shaping Agoda supply.
• Automate manual operational processes and present back on time savings gained through modernization of business operations.

Required Qualifications:

• At least 2-5+ years of experience working as an Analyst with experience in consulting analytics / strategy analytics / analytics.
• Advanced working knowledge and hands-on experience in SQL.
• Expertise in data analysis and visualization tools, including advanced Excel skills (INDEX/MATCH, PivotTables, RANKIF, and building complex business models).
• Bachelor’s degree ideally in a business or quantitative subject (e.g. computer science, mathematics, engineering, science, economics or finance). 
• Basic understanding of statistical modelling knowledge or any machine learning technique knowledge (such as hypothesis testing, regression, logistic regression, random forest, etc.)
• Good stakeholder management experience. Comfortable presenting to senior leadership.
• Strong experience in finding data insights and provide business recommendation to the business.
• A hacker’s mindset – the ability to build simple but clever and elegant solutions to new problems within significant resource, operational and time constraints through deep understanding of the business, creative problem solving, and a wide range of expertise in data, analytics, automation, programming, and prototyping. 
• Excellent communicator with superior written, verbal, presentation and interpersonal communication skills. 
• Data driven in both decision making and performance measurement. 
• Extreme comfort in ambiguous, fast-paced environment.
• Ability to multi-task, prioritize and coordinate resources.

Preferred Qualifications:

• Experience with Python or R.
• Experience conducting A/B testing and experimentation.
• Knowledge of and hands-on experience with data visualization tools such as Tableau (preferred). 

Get To Know Our Team:

This position is located in Bangkok, Thailand.

Agoda launched Flights in 2019 and is now scaling rapidly to become a leading Flights OTA across APAC. With Thailand identified as a key growth market, we are expanding our commercial team to capture this opportunity.

The Opportunity:

As the Senior Manager for Flights in Thailand, you will play a pivotal role in shaping Agoda’s market presence, driving partner strategy, and building the foundations for long-term success. This is a high-impact, highly visible role at the intersection of commercial negotiations, strategic partnerships, and cross-functional leadership. 

You’ll operate with end-to-end ownership of the Thailand market: identifying and closing new partnerships, optimizing performance with existing partners, and ensuring Agoda delivers unmatched value to travelers and suppliers alike. While this is an individual contributor role, you will function as Agoda’s commercial face in-market, working directly with C-level executives of our partners, supported by global teams across Product, Marketing, Finance, Legal, and more. 

This is a rare opportunity to join a start-up within a global leader, with the autonomy to move fast, take bold bets, and directly shape Agoda’s Flights success story. 

What You’ll Do:

• Set the strategy: define and execute market strategies for Thailand, balancing growth, profitability, and long-term competitive positioning. 

• Lead commercial negotiations: Own pricing, availability, and commercial terms with airline partners to maximize Agoda’s competitiveness. 

• Be the market voice: Act as the go-to expert on Thailand aviation and online travel, sharing insights with internal teams and shaping Agoda’s product and growth strategy. 

• Deliver partner success: Build deep, trusted executive-level relationships with suppliers, driving joint initiatives that enhance distribution, revenue, and customer experience. 

• Drive execution excellence: Ensure partners’ day-to-day needs are met by collaborating with Agoda’s regional supply teams, operations, and product specialists. 

• Analyze and optimize: Use data and insights to drive decision-making, identify opportunities, test solutions, and iterate quickly. 
• Innovate at scale: Conceptualize and launch new commercial models, distribution initiatives, and customer-facing features that unlock growth. 

What You’ll Bring:

• 5+ years of experience in the Flights / OTA / airline industry with strong exposure to commercial negotiations, distribution, and market strategy (experience in Thailand highly preferred). 

• Proven track record of delivering growth through partnerships, negotiations, and strategy execution. 

• Commercial acumen with the ability to balance short-term results and long-term market building. 

• Strong executive presence and communication skills in English; able to manage complex conversations at senior levels. 

• Entrepreneurial mindset with hands-on execution capabilities and comfort operating in fast-moving, ambiguous environments. 

• Analytical rigor; demonstrated ability to use data to shape decisions and influence stakeholders. 
• Experience developing and executing end-to-end business plans that cut across commercial, operational, legal, and marketing dimensions. 

This role is based in Bangkok, Thailand, and is open to candidates worldwide. We offer a generous relocation package to ensure a smooth transition to living and working in Bangkok.

The Opportunity

The B2B event marketing team is looking for a strategic and results-driven Marketing Manager to own and scale this channel - events are strategic levers for growth, activation, and relationship building. 

This is not a logistics-led role. While operational execution is a critical component, this position sits at the intersection of strategy and execution, shaping how events drive measurable business impact at scale, it lies in strategic planning, stakeholder orchestration, and building scalable frameworks that elevate events into a measurable business growth engine.

We are looking for someone who thrives in ambiguity, builds clarity through frameworks, and can lead complex cross-functional initiatives with discipline and influence, can earn strong stakeholder trust and executive confidence.

Traditional event production experience is not a prerequisite. A background in consulting, strategy, PMO, is highly valued and encouraged to apply 

As a key player in the marketing and sales ecosystem, you will work closely with regional sales teams and business development teams to ensure that events align with business priorities, enable and support business objectives, and contribute directly to revenue goals. You’ll be responsible for end-to-end event management.

Key Responsibilities

1. Event Strategy & Business Integration

• Translate commercial priorities into event strategies with clear business cases
• Develop annual roadmaps aligned to growth objectives
• Define success metrics beyond attendance (pipeline impact, activation, ROI, incrementality)
• Create scalable playbooks and operating models
  
  

2. Cross-Functional Leadership

• Partner with Business development, Sales, Supply, PR, Content, Branding and Senior Leadership
• Align diverse stakeholders with competing priorities
• Drive structured working sessions and executive updates
• Influence without direct authority in a matrix organization
  
  

3. Program & Project Governance

• Lead large, multi-workstream initiatives end-to-end
• Build detailed project plans with risk mitigation and milestone tracking
• Establish governance cadence and reporting mechanisms
• Ensure disciplined execution across markets and teams
  
  

4. Performance Measurement & Optimization

• Build measurement frameworks and post-event impact analysis
• Identify key performance levers and iterate based on data
• Develop dashboards to track ROI and business outcomes
• Introduce test-and-learn approaches to improve effectiveness

Requirements

We are intentionally looking beyond traditional event planners. You may come from:

• Management consulting
• Strategy or business transformation teams
• PMO or complex program leadership roles
• Business operations in high-growth environments
  
  

You likely demonstrate:

Structured Problem-Solving

• Ability to turn ambiguity into clear frameworks and action plans
• Strong analytical thinking and commercial acumen
  
  

Stakeholder Mastery

• Experience working with senior leadership
• Comfortable navigating high-visibility, high-complexity environments
• Strong influence skills without relying on hierarchy
  
  

Execution Excellence

• Exceptional project management discipline
• Ability to manage multiple concurrent initiatives
• Strong attention to detail without losing strategic altitude
  
  

Business Orientation

• Understands P&L drivers and growth mechanics
• Makes data-informed decisions
• Focused on impact, not activity

Get To Know Our Team:

Travel Distribution is a team of creative entrepreneurs that develop and scale travel API solutions for Agoda’s and other Booking Holdings strategic partners.  
Our teams are structured to acquire, manage relationships and optimize the performance of accommodation API partners, both on buying and selling sides. We develop win-win relationships and leverage Agoda’s and Booking Holdings’ unique travel product portfolio and tech solutions to bring our partners the advantages they seek.  Utilizing our strong brand and resources, we gain access to most competitive accommodation inventories worldwide as well as build new channels to increase the visibility of Agoda and the other group companies, introduce more travelers to our great products and services and deliver significant profits to the overall business.   

The Opportunity:

The key objectives of Strategic Partnerships Centre of Excellence are to ideate, scope, create and implement new initiatives, commercial programs or operational processes tailored to enable our commercial and technical account management teams to grow performance partners portfolio, covering multiple geographies and types – from third-party accommodation suppliers (Bedbanks, DMCs, wholesalers and others)  to b2b API accommodation buyers (OTAs and travel platforms, travel agents networks, airline and other businesses managing their trave funnels). 

You will join a Travel Distribution core team in Bangkok and collaborate with our account management teams as well as stakeholders in tech, finance, supply, marketing and legal teams to drive complex projects. 

The core functions of the team include: 

• Ideating new initiatives and drive the implementation end-to-end to grow the Travel Distribution business 
• Building business cases to evaluate new commercial initiatives or new product features requests through collecting requirements from account management teams and partners 
• Revenue optimization initiatives through distribution and pricing experiments content improvements 
• Enabling and supporting account management teams with tools, documentation and efficient processes 
• Partaking in commercial terms and incentives optimization, including rolling out new commercial and API connectivity features to partners 
• Credit risk management  
• Maintaining and setup control frameworks and SLAs agreed with major stakeholders, 
• Managing stakeholders across departments such as Product, Tech, Finance, Legal, etc.  

What You’ll Do:

A Senior Manager will bring a strong business strategy and analytical acumen coupled with operations and project management knowledge, attention to details and strive for efficiency, coupled with the ability to make things happen hands-on. 
 
This position is based in Bangkok.  

What You’ll Need to Succeed:   

• 5+ years of experience demonstrated ability to lead cross‑functional strategy or program initiatives end‑to‑end and deliver measurable outcomes; backgrounds may include consulting, corporate strategy, business operations, business analytics, product/program management, or equivalent experience

• Strong numerical and analytical skills, with hands-on knowledge of data pulling and processing tools 

• Strong critical thinking, strategic thinking and problem-solving skills 

• Fluent in English with strong stakeholder management skills 

• Ability to own the initiative end-to-end from idea creation, to testing and execution, including managing various stakeholders to get buy-ins 

• Independent and self-driven 

• Able to move fast and adapt well with changes  

Good to have 

• Experience with SQL and Tableau 

• Experience and understanding of online travel industry, B2B travel APIs experience and/or connectivity skills 

• Experience in go-to-market initiatives implementation 

#Bangkok #Singapore #India #KualaLampur #Tokyo #Manila #Beijing #Shanghai #Hongkong

Get To Know Our Team:

The Data department oversees all Agoda’s data-related requirements. Our goal is to enable and increase the use of data in the company through creative approaches and the implementation of powerful resources such as operational and analytical databases, queue systems, BI tools, and data science technology. We hire the brightest minds from around the world to take on this challenge and equip them with the knowledge and tools that contribute to their personal growth and success while supporting our company’s culture of diversity and experimentation. The role the Data team plays at Agoda is critical as business users, product managers, engineers, and many others rely on us to empower their decision making. We are equally dedicated to our customers by improving their search experience with faster results and protecting them from any fraudulent activities. Data is interesting only when you have enough of it, and we have plenty. This is what drives up the challenge as part of the Data department, but also the reward. 

The Opportunity:

As BI Manager, you will lead a new scrum team dedicated to supporting the B2B entity. Your team will own the end-to-end process of designing, building, and operating the B2B data lake and its associated data products, enabling financial reporting, operational analytics, and data-driven decision making across the organization. You will partner closely with Finance, Planning, Revenue Operations, Data Engineering, and Analytics stakeholders to ensure that data is discoverable, auditable, performant, and fully aligned with organizational and financial reporting requirements.

What You’ll Do:

• Own the full lifecycle for the data lake: ingestion, storage, cataloging, transformation, validation, and access provisioning.
• Define the data model, schema standards, and partitioning/retention strategies that support financial reporting, forecasting, and partner operations analytics.
• Establish and enforce data governance, lineage, and auditability practices critical for financial reporting (including source-to-target traceability and reconciliation).
• Implement scalable ingestion pipelines from multiple upstream systems (transactions, bookings, settlements, partner contracts) ensuring timeliness and correctness for reporting cycles.
• Build and maintain transformation pipelines (ETL/ELT) to create clean, reproducible datasets and aggregated marts used by reports and planners.
• Lead the team’s dashboard vision and quality, leading design reviews and making strategic decisions that shape how the business consumes data.
• Drive performance and cost-efficiency for the data lake: query optimization, data compaction, caching layers, and lifecycle policies to meet performance SLAs.
• Set up automated data quality checks, reconciliation jobs, and alerts, to surface anomalies before they impact reports.
• Provide self-serve data access patterns and APIs for analytics teams, planners, and finance consumers while enforcing role-based access and separation of duties.
• Collaborate with Finance and other business stakeholders to translate reporting requirements into deliverable data products and schedule data delivery aligned with financial close and planning cadences.
• Lead sprint planning, backlog prioritization, and delivery governance for the scrum; hire and mentor engineers and data stewards for the team.

Required Qualifications:

• Bachelor’s degree in Computer Science, Engineering, Data Engineering, Information Systems, or a related field (or equivalent experience).
• 5+ years experience building and operating data platforms, data lakes, or large-scale data pipelines; 3+ years in a leadership or engineering lead role.
• Strong proficiency in SQL and scripting languages (e.g., Python, Scala, or Java) for ETL/ELT development and data validation.
• Experience with large scale data platforms (Hadoop, Impala, Spark, Vertica)
• Experience with data storage and processing technologies such as Delta Lake, Apache Iceberg, Hive, S3/GCS, Spark, Presto/Trino, or equivalent cloud data lake components.
• Solid understanding of data modelling for analytics and financial reporting (star schemas, slowly changing dimensions, partitioning, compaction).
• Demonstrated experience implementing data governance, data lineage, cataloguing (e.g., AWS Glue, Data Catalog, Amundsen), and role-based access control to meet audit and compliance requirements.
• Hands-on experience with orchestration and workflow tools such as Airflow, Prefect, or similar for scheduling and dependency management.
• Proven ability to design and run data quality frameworks (reconciliation, anomaly detection, SLA monitoring) with automated alerting.
• Experience with performance optimization for large datasets: partitioning, indexing, caching, query tuning, and cost-management strategies.
• Leadership in dashboard strategy, driving quality and experience in running effective design reviews, making strategic decisions that shape data consumption.
• Strong stakeholder management skills — able to translate finance and operations requirements into prioritized data products and delivery plans.
• Excellent communication skills in English — able to produce clear documentation, lead cross-functional reviews, and present to finance stakeholders.
• Problem-solving mindset, attention to detail, and commitment to data accuracy and auditability for financial reporting.
• Experience hiring, mentoring, and developing engineers/data stewards; ability to build a culture of ownership and operational excellence.

Preferred Qualifications:

• Experience with Snowflake and familiarity with Snowflake-specific features (clustering keys, materialized views, Time Travel, zero-copy cloning)
• Experience with software development processes for Agile/Scrum and CI/CD utilizing technologies such as GIT, Jenkins, Terraform
• Analytics, business intelligence, or data visualization experience
• Knowledge of compliance and audit requirements for reporting systems.

The Opportunity 

Are you passionate about driving operational excellence and process transformation? Do you thrive in a fast-paced, data-driven environment? Agoda’s Finance Operations Excellence is seeking an Assistant Manager/Senior Specialist to help us reimagine and optimize our finance processes. You will play a key role in identifying improvement opportunities, implementing best-in-class solutions, and supporting our journey towards building a world-class finance operations center. 

Key Responsibilities 

• Process Improvement & Transformation: 
  Analyze, design, and implement process improvements across finance operations (AP, AR, GL, payments, reconciliations, etc.) to drive efficiency, accuracy, and business value. Be comfortable in executing VSMs and Kaizens independently. Be conversant with the latest trends in process improvement leveraging AI/ML and GenAI 

• Data Analysis & Insights: 
  Leverage data analytics to identify trends, root causes (using lean methods), and improvement opportunities. Develop dashboards and reports to monitor KPIs and process health. 

• Project Management & Stakeholder Engagement: 
  Support and/or lead cross-functional projects with finance, product, tech and business teams independently, ensuring timely delivery of milestones and effective stakeholder communication. 

• Automation & Technology Enablement: 
  Create macro-based solutions and/or collaborate with technology teams to automate manual processes using RPA, workflow tools, and other digital solutions. 

• Documentation & Training: 
  Develop and maintain process documentation, SOPs, and training materials to ensure knowledge transfer and compliance. Be conversant with BPMN standards & tools of process documentation 

• Quality & Controls: 
  Identify and support the implementation of internal controls and quality assurance measures to mitigate risks and ensure compliance.

What You’ll Need to Succeed 

Technical & Functional Skills 

• Experience with process mapping, process reengineering, and Lean/Six Sigma methodologies  

• Solid understanding of finance operations processes (OTC, PTP and RTR). Experience as a User of these processes is a plus.   

• Strong analytical skills; ability to work with large datasets, perform detailed root cause analysis, and generate actionable insights and improvement plans. 

• Skilled at creating Excel macros to automate processes is preferred 

• Proficiency in Excel and data visualization tools (e.g., Power BI, Tableau). 

• Familiarity with finance systems (ERP, SAP, Oracle, etc.) and automation tools (RPA, Alteryx, UiPath, etc.) is highly desirable. 

Behavioral Attributes 

• Strong problem-solving mindset with a continuous improvement orientation. 

• Excellent communication, articulation and interpersonal skills; able to influence and collaborate with stakeholders at all levels. 

• High attention to detail and commitment to quality. 

• Self-starter with the ability to manage multiple priorities in a fast-paced environment. 

• Adaptable, resilient, and comfortable with ambiguity and change. 

Qualifications 

• Bachelor’s/Master’s degree in Finance, Accounting, Business, Engineering, or a related field. 

• 5+ years of relevant experience in driving improvements in finance operations 

• Experience in a tech or e-commerce environment is an advantage. 

• Professional certifications (CA, PMP, CPA, etc.) are a plus.  

#LI-NS2 

#Taipei #Hongkong #Singapore #Kualalumpur #Shanghai #Beijing #Tokyo #Seoul #Hanoi #Bangkok #Phuket #Pakistan #Bangladesh #Manila #HoChiMinh #Nigeria #SriLanka #Jakarta #Prague #Berlin #Madrid #Sofia #Budapest #Lisbon #Rome #Columbia #Atlanta #GreaterSaoPaulo #India #Mumbai #Bangalore #Kaizen #LeanSixSigma #Lean#CPA#Accounting #Finance#FinanceOperation #FinanceOptimization #Processimprovement #Financeandaccounting #PTP #RTR #GL #Generalledger #AR #AP #LeanPractitioner #OEP #CBPP #OperationalExcellenceProfessionalCertification #CertifiedBusinessProcessProfessional #LeanPractitioner 

The Opportunity

This is not a customer‑facing Product role. This position sits within Agoda’s Tax team under the broader Finance organization, focusing on internal finance and tax platforms that enable compliance, automation, and scalable operations.

As a Finance Systems Product Manager / Senior Specialist (Tax Technology), you will play a critical role in the design, implementation, and ongoing operation of Agoda’s tax technology stack, with a strong focus on indirect tax engines and compliance enablement.

Based in Bangkok with Agoda Services Co. Ltd, this role reports to the Tax Data & Technology Associate Director and is part of a Tax organization that is rapidly expanding to support the evolving global tax landscape for digital services. While the role applies product‑management principles (such as requirements definition, solution design, and lifecycle ownership), it is not part of Agoda’s core Product organization. Instead, you will act as a hands‑on tax systems and solutions partner, working closely with Finance, Accounting, Product, Engineering, Legal, and senior stakeholders, as well as sister brands and our US parent company.

This is a systems‑first, highly practical role at the intersection of tax, data, and technology. You will translate complex tax requirements into scalable system logic, contributing directly to Agoda’s compliance, automation, and risk‑mitigation agenda in a fast‑growing, platform‑driven environment.

As Agoda continues to evolve, the scope of this role may expand. You will be expected to adapt, grow, and take on new responsibilities as the organization and regulatory landscape change.

Key Responsibilities

Tax Systems Design & Implementation

• Contribute to the design, implementation, and continuous enhancement of tax and tax‑related systems, with a primary focus on indirect tax engines and tax services
• Partner with Finance, Accounting, Product, and Engineering teams to define, test, and embed tax requirements into core platforms
• Own and support ERP tax configuration and maintenance, including tax codes and related setup
• Support the integration and optimization of external tax engines and tools across ERP, billing, and payment systems
• Support tax technology initiatives end‑to‑end, from requirements gathering and solution design through UAT, go‑live, and transition to business‑as‑usual support

Indirect Tax Compliance Enablement

• Ensure tax systems are correctly configured to support indirect tax compliance across multiple jurisdictions
• Embed system support for digital tax requirements such as e‑invoicing, real‑time reporting, and jurisdiction‑specific mandates
• Support the Tax team during audits and inquiries by ensuring accurate system outputs, traceability, and audit readiness

Tax Data, Controls & Governance

• Support the definition and maintenance of tax‑relevant data models, ensuring accuracy, consistency, and usability across systems
• Work with Tax, Finance, and Technology teams to design and test automated tax controls embedded within systems and processes
• Document tax processes, system logic, and data flows to support governance, transparency, and control frameworks

Cross‑Functional Collaboration

• Act as a Tax Technology Subject Matter Expert (SME) within the Finance function
• Translate tax requirements into clear, structured functional specifications and system logic that technology teams can build against
• Liaise with external vendors and implementation partners during system upgrades, integrations, and enhancements

Continuous Improvement & Change

• Identify opportunities to standardize, automate, and simplify tax processes through improved system design and usage
• Stay informed on indirect tax regulatory developments and assess their impact on existing tax technology solutions
• Contribute to the evolution of the Tax Data & Technology roadmap, supporting a scalable, compliance‑first tax ecosystem

Qualifications & Skills

• 6+ years of experience in tax technology, tax systems, or tax transformation projects within a multinational or digital business
• Degree in Accounting, Tax, Finance, Information Systems, Computer Science, or a related field; professional tax or accounting qualification is a plus
• Proven experience translating indirect tax requirements into system logic, tax determination rules, and configurations
• Hands‑on experience with ERP systems and indirect tax engines, including configuration, testing, and issue resolution
• Familiarity with automation and data analytics tools (e.g. Alteryx, Power BI, or similar)
• Strong ability to analyze end‑to‑end transaction flows, identifying tax determination gaps, data quality issues, and system limitations
• Comfortable working cross‑functionally with Finance, Accounting, Product, Engineering, and Tax teams
• Clear, structured communicator with strong documentation skills, able to explain system logic and tax behavior to non‑technical stakeholders
• Experience working in agile or iterative delivery environments is a plus
• Able to operate effectively in a fast‑changing environment, with the flexibility to grow as the role evolves

#Thailand #Singapore #Malaysia #Philippines #India #UK #Ireland #Netherlands #Germany #Australia #NewZealand #USA #Canada #TaxTechnology #TaxSystems #IndirectTax #VAT #GST #ERP #FinanceTechnology #TaxCompliance #DigitalTax #TaxData

Get to Know our Team: 

The Data department oversees all of Agoda’s data-related requirements. Our ultimate goal is to enable and increase the use of data in the company through creative approaches and the implementation of powerful resources such as operational and analytical databases, queue systems, BI tools, and data science technology. We hire the brightest minds from around the world to take on this challenge and equip them with the knowledge and tools that contribute to their personal growth and success while supporting our company’s culture of diversity and experimentation. The role the Data team plays at Agoda is critical as business users, product managers, engineers, and many others rely on us to empower their decision making. We are equally dedicated to our customers by improving their search experience with faster results and protecting them from any fraudulent activities. Data is interesting only when you have enough of it, and we have plenty. This is what drives up the challenge as part of the Data department, but also the reward. 

The Opportunity:

The DevOps Engineering Manager role at Agoda is one of the most significant and challenging roles at the company. The right candidate is both extremely hands on – technically excellent, with solid engineering principles – and exhibits strong leadership and people development skills.

DevOps Engineering team is tasked with creating automation into the Software Development Lifecycle concerning all Agoda’s R&D. The team is responsible for maintaining all central Dev-related tooling chain and develop internal tools/Web Portals in order to increase development efficiency and security. The impact of this engineering team affects all development in Agoda.

In this Role, you’ll get to:

• Be hands on – it’s one of the job’s fundamental tasks, and most of our development managers are writing and reviewing code, giving expert level coaching and guidance to their DevOps engineers.
• Maintain CI/CD best practices and automating security testing at the speed of DevOps at a very large scale (~1M pipelines a month)
• Maintain all central Dev-related systems for source control, CI, Service Discovery, and more.
• Bridging the gap between Development and Operations
• Full-stack development for internal portals and tooling
• Developing people – Despite our investment and belief in technology, people are still our greatest asset. The right candidate will have a keen interest in developing people: inspiring those around them so they can achieve their potential. Being able to bring A-players such as yourself from outside and integrating them into the business will also be important.

What you’ll Need to Succeed:

• Hands-on experience with the whole SDLC: Requirement, Design, Code, Test, Deploy
• Must have run engineering teams before with 5+ direct reports
• Able to operate with autonomously: making decisions, setting KPIs, with a strong sense of ownership
• Practices data driven decision making
• Experience managing an Agile scrum team
• Great coding skills in a modern programming language (preferably Python/Go)
• Knowledge of Development ecosystem tooling: Git/CI/Docker/Kubernetes

It’s Great if you have:

• Experience with Configuration Management tools (preferably Ansible)
• Experience coding a Full Stack application (preferably with React.js and Go)
• Experience working with Container orchestration (preferably Kubernetes)
• Experience with Hashicorp tools (Consul / Vault)
• Experience with both SQL/NoSQL databses (PostgreSQL, Elastic, MSSQL)

Get to Know our Team:  

Agoda has taken many great strides in recent years, expanding our reach around the globe as well as our list of travel products. A critical driver to this success has been the team of Agoda Finance. We keep a steady hand on maintaining day-to-day financial operations while also keeping an eye out for future opportunities. Not only do we have the unique role of balancing risk management with continued innovation and growth, we also serve as a means of empowerment for both our team members and those within the company. Having experimentation and data analysis deeply ingrained in our culture, we provide the strategic insights Agoda’s business leaders need to push into new territories in sustainable and scalable ways. We also prioritize career development in Agoda Finance. Every function within the team has a well-defined career track with clear goals and development targets each step of the way.  

The Opportunity:  

Based in our Bangkok office, this accounting role will work across Agoda’s core operational entities, which mainly focus on accommodation and flight reservations. This role offers the opportunity to explore the accounting and finance of an online travel agency (OTA) with all the functions that drive OTA products. You will also have the chance to coordinate with other brands within Booking Holdings and gain exposure to international accounting and finance. 

In this Role, you’ll get to:  

Financial Accounts  

• Maintain accounting records including journal entries  

• Maintain and control over fixed assets register  

• Issue and control over invoices, tax invoices, receipts  

• Coordinate with intercompany related to month-end closing and confirmation  

• Correspond with external auditors for statutory financial report  

• Identifying and communicating issues to the Manager  

• Assist accounting manager on ad-hoc assignment  

Reporting  

• Prepare financial closing, reporting packages, accounts reconciliation and analysis on the responsible areas 

• Prepare detail reports to support manager on the Quarterly Balance Sheet review with CFO  

What you’ll Need to Succeed:  

• 3-5 years’ experience in accounting field  

• Graduated Bachelor in Accountancy  

• Accounting standard knowledge (e.g. IFRS, US GAAP, and Local Accounting Standard)  

• Preparation of Statutory reports  

• Proficient ERP Software (Oracle is preferable)  

• Strong communication and coordination skills  

• Microsoft office packages (mainly Excel and PowerPoint) 

• Excellent analytical/numerical skills – including strong attention to detail 

It’s Great if you Have:  

• Experience in preparing financial statements under US GAAP 

• Proficient ERP Software (Oracle is preferable)  

• Accounting experience in online travel agency business  

#SeniorAccountingAnalyst #AccountingSeniorAnalyst #Accounting #AccountsPayable #APAnalyst #Finance #FinanceCareers #SharedServices #SSC #ProcessImprovement #ProcessAutomation #IFRS #ERP #SAP #Oracle #FluentEnglish #Asia #Thailand #Singapore #Malaysia #Philippines #Indonesia #Vietnam #India #China #Japan #SouthKorea #HongKong #Taiwan #SriLanka #Pakistan #Bangladesh #Cambodia #Laos #Myanmar #Mongolia #Nepal #RegionalRole #Multinational #CareerGrowth

Get to Know our Team 

Strategic Partnerships is a team of creative entrepreneurs that develop solutions for Agoda’s and other Booking Holdings brands’ non-accommodation partners. We design tailored business and product solutions with our partners and help them generate measurable value. 

As the backbone of this function, the Finance Operations team acts as the critical line of defense for Agoda’s Strategic Partnerships. We ensure financial integrity by validating partner claims and optimizing operational efficiency. We are a data-driven unit that moves fast, prioritizing accuracy and partner trust. 

The Opportunity 

You will manage the Disputes & Finance Operations function, acting as the operational lead for resolving complex B2B payment discrepancies. This role requires a hands-on leader who can investigate high-stakes claims, ensure accurate financial execution, and drive automation to shift the team from reactive dispute handling to proactive prevention. 

In this Role, you will: 

• Lead Investigations: Verify high-value payment claims against internal data to ensure precision in financial processing. 

• Resolve Disputes : Drive alignment across Tech, Finance, Account Managers, and Partners to close complex cases. 

• Data analysis & insights: Deep-dive into dispute and operational data to identify trends and root causes, track productivity KPIs, and translate findings into clear, actionable insights. 

• Mentor the Team: Lead or mentor a team of specialists, fostering a culture of accuracy, speed, and ownership. 

• Drive Optimization: Spearhead initiatives to automate manual workflows and reduce future dispute volumes. 

• Prioritize Resources: Independently analyze risks and data to align team priorities with shifting stakeholder needs. 

What you’ll Need to Succeed: 

• Minimum 8 years in data-driven operations, disputes, or specialized support; 3+ years in people management. 

• Excel proficiency required; ability to validate data-heavy claims. 

• Strong analytical and communication skills: Translate complex data into clear, actionable insights and communicate them effectively to technical and non-technical stakeholders. 

• Ability to balance contractual obligations with partner relationships and business goals. 

• Exceptional English fluency to manage high-stakes discussions with internal and external stakeholders. 

• Detail-oriented and hands-on, with the agility to navigate ambiguity and deliver speed with accuracy. 

Great to have: 

• Experience in B2B partner operations, Vendor Management, or Payment Disputes.
• Working knowledge of SQL and data visualization tools (e.g., Tableau). 

#3 #4 #Bangkok 

• This position is open to both Thai and foreign nationals.
• Candidates must have at least 4 years of experience working in a managerial role.
• Please submit your application in English. Applications in other languages will not be considered.
• Preference will be given to candidates who can attend an in-person interview at our office in Bangkok.

Are you a dynamic leader with a proven ability to motivate and guide a high-performing team of Campaign Specialists? Are you passionate about driving the seamless execution of digital cross-channel marketing strategies for our global clients? If you thrive in a fast-paced, international working environment and are seeking an exciting management position, we invite you to consider the role of Marketing Operations Manager at our Bangkok office!

What will your day look like?

As our new Marketing Operations Manager, you will be responsible for the smooth running of our daily operations and implementation of client campaigns, ensuring the continuous development of staff and operation services. More specifically, your tasks include: 

• Overseeing the team's daily operation and workload distribution 
• Ensuring compliance with Service Level Agreements such as quality assurance and time-to-market activity 
• Recruitment and people management and development 
• Supporting initiatives by the Country Lead and Global Directors 
• Reporting on progress and development for internal and external stakeholders 
• Risk management and mitigation 

Since we operate in a global environment with global clients covering multiple time zones, we expect you to be flexible with a can-do attitude. 

Who are you going to work with?

Our Bangkok office is currently made up of 45 employees and growing! You will be managing a very competent team of approximately 5-12 employees and operate as the link between our various in-house departments. 

We work closely together with our colleagues in Copenhagen (HQ) as well as our other 3 office locations in Toronto, Lisbon and San Jose (Costa Rica). You will play a crucial part in growing our Bangkok office, work closely with your operations team, and report directly to the Country Lead. We are proud of our multicultural environment and dynamic atmosphere where we not only work together – we are great at having fun as well. 

What do you bring to the table?

As a person, you are curious, proactive, and energetic, enabling you to lead and motivate others. You are great at spotting new opportunities, and you act fast while being able to constantly balance between taking charge and making room for others.  

Further, we expect that you have:  

• Experience in and a solid understanding of omnichannel marketing  
• Solid experience with CRM, digital production, marketing personalization and automation, commercialization of services, or process optimization 
• Demonstrated experience with people and performance management as well as talent profiling and recruitment (6 - 8 years)  
• Proven ability to establish and maintain strong personnel and stakeholder relationships (6-8 years)  
• Extensive background in project management 
• Client management experience as a plus 
• Highly collaborative, driven by a strong sense of inclusion and diversity 
• Excellent communication skills, and highly proficient in the English language 

A leader in personalized customer experiences

VML MAP is a world-leading Centre of Excellence that helps businesses humanize the relationship between the brand and the customer through hyper personalization at scale, marketing automation and CRM. With the brain of a consultancy, the heart of an agency and the power of technology and data, we work with some of the world's most admired brands to help them on their transformation journey to becoming truly customer-centric. Together, we are 1000 + technology specialists, data scientists, strategic thinkers, consultants, operations experts, and creative minds from 55+ nationalities.

A global network

We are part of the global VML network that encompasses more than 30,000 employees across 150+ offices in 60+ markets, each contributing to a culture that values connection, belonging, and the power of differences.

• This is a full-time position that requires 3+ years of experience in digital marketing and project management.  
• Please submit your application in English. Applications in other languages will not be considered. 
• This position is open to Thai nationals or individuals who are already authorized to work in Thailand.
• Applicants who pass the initial screening must be available to attend an in-person business case test, followed by an interview.  

VML MAP is looking for a dynamic and detail-oriented Producer to join our Bangkok office and ensure the smooth delivery of marketing campaign execution for one of our major international clients. You will play a key role in driving operational efficiency, managing delivery timelines, and enabling cross-regional collaboration. If you thrive in a fast-paced environment, enjoy working across teams and time zones, and are passionate about delivering high-quality work, this role is for you. 

What will your day look like?

You will be an essential part of the Marketing Operations team, working closely with colleagues across different regions to ensure that everything runs smoothly from planning and briefing to actual delivery. You will manage resource capacity, facilitate daily SCRUMs, and keep processes and documentation accurate and up to date. You will also lead the rollout of new processes and projects, ensuring the team can adopt them effectively. From onboarding new hires to handling client requests, you will play a central role in enabling team success and maintaining high delivery standards. 

More specifically, your tasks will include: 

• Process Management: Maintain accurate and up-to-date operational process documentation, SOPs, and reporting.  
• Capacity and Resource Management: Coordinate weekly capacity planning, support managers with resource planning, and align resources across time zones to meet delivery timelines.  
• Operational Oversight: Lead or delegate daily SCRUMs, manage Kanban boards, and monitor daily workload to align with planned schedule. 
• Process Improvement and Implementation: Implement new tools and processes ensuring successful adoption into daily operations.  
• Onboarding and Team Integration: Oversee onboarding for new hires, ensuring smooth integration through mentorship and structured support. 
• Client Support: Manage and prioritize client requests, ensuring they are directed to the right teams for timely action, coordinate resolution of incidents to minimize impact on campaign delivery.  
• Cross-Team Collaboration: Act as the main point of contact for cross-functional collaboration and internal stakeholder alignment. 
• Admin and reporting: Oversee finance and operational reporting, and manage vacation planning.  

Who are you going to work with?

At VML MAP, you will join a vibrant team of Campaign Specialists, Coordinators, Solution Experts, Operations Managers, and Account Management professionals. You will be supported by a talented and driven team, all working together to achieve success. We work in a highly collaborative environment where every opinion is heard, and ideas are encouraged and valued, fostering teamwork and continuous improvement. 

What will you bring to the table?

• 3+ years of experience as a Coordinator or Project Manager in a digital marketing or CRM-focused environment. 
• Bachelor’s degree or equivalent in Marketing, Communications, Project Management, Business, or a related field. 
• Exceptional communication skills in English, both written and verbal. 
• Ability to navigate and understand CRM systems and technical workflows, with a strong grasp of process logic and a keen eye for detail in operational execution. 
• Proficient in project and productivity tools, such as Microsoft Office Suite, Jira, and familiar with CRM platforms like Adobe Campaign, Salesforce Marketing Cloud, or Braze. 
• A proven ability to work effectively with diverse stakeholders. 
• Agile and flexible mindset, able to adapt quickly to evolving client needs, operational challenges, and cross-market delivery requirements. 
• Proven experience building and managing strong client relationships, including clear communication, issue resolution, and expectation management across global teams. 
• Proven project management skills with experience managing workflows and delivering against timelines while keeping all stakeholders aligned.  

A leader in personalized customer experiences

VML MAP is a world-leading Centre of Excellence that helps businesses humanize the relationship between the brand and the customer through hyper personalization at scale, marketing automation and CRM. With the brain of a consultancy, the heart of an agency and the power of technology and data, we work with some of the world's most admired brands to help them on their transformation journey to becoming truly customer-centric. Together, we are 1000 + technology specialists, data scientists, strategic thinkers, consultants, operations experts, and creative minds from 55+ nationalities.

A global network

We are part of the global VML network that encompasses more than 30,000 employees across 150+ offices in 60+ markets, each contributing to a culture that values connection, belonging, and the power of differences. 

#LI-EMEA

Get To Know Our Team:

The People Team is a purveyor of opportunity, searching the globe for the most talented individuals and offering them an open, collaborative workplace. By prioritizing skill and potential, we have cultivated a powerful assembly of professionals through our drive for equal opportunity and diversity. We make the move to Agoda a breeze with assisted onboarding programs, and we continue to support and enrich our thousands of Agoda employees through individual growth with outstanding learning programs and various means of assistance. Our development of incredible benefits has ensured everyone can stay strong, healthy, and happy during their time at Agoda. Leading ambitious changes and making a positive impact in the lives of our employees, the People Team is a crucial and rewarding part of the Agoda family. 

The Opportunity:
In this role, you will be leading a team of TA Partners and Associate TA Partners while also collaborate with multiple stakeholders such as Operations leaders, HR Generalists, HR Specialist, Technology & Analytics team etc. You will be focusing on two different areas including leading your team to achieve set hiring targets and successfully executes project to continuously improve the recruitment function.

In this Role, you'll get to: 

• Lead the team to hire to target and be 100% staffed by optimizing sourcing, recruitment funnel and the team organization
• Drive improvements to increase the quality of hires (measured by objective metrics) through data-driven experimentation
• Ensure operational excellence in your team for every step of the recruitment process (new positions intake, JDs, pre-screening, interviews scorecards, offer communication, etc.)
• Leverage and analyze Data and Recruitment Reports to effectively partner with the Team and Business
• Reduce the cost per hire
• Ensure that Hiring Managers supported by your team develop interviewing skills
• Develop strategies to build talent pipelines and effectively raise or lower the bar adapting to hiring needs
• Manage, coach and build a team of strong Recruiters and enable them to hire game changers for Agoda
• Lead projects to transform the recruitment function. Examples of possible projects are:
  • Defining operational excellence in the recruitment process
  • Introducing new assessment tools
  • Building an upskilling program for Recruiters
  • Experimenting with different recruitment processes

What you'll Need to Succeed:

• Between 8-10+ years of experience in recruitment and a minimum of 4 years of team management experience in a fast-paced, dynamic global environment
• Previous experience in hiring for Southeast Asia market is a plus
• Exposure to headcount models and resource planning is a must
• Ability to leverage data to take decisions and optimize the results
• Leadership skills to rally recruiters to achieve stretch targets
• Ability to work effectively with multiple stakeholders
• Fluent in English
• Autonomous and highly motivated with a strong sense of urgency.

**This role is based in Bangkok, relocation support will be provided.**

Purpose of the role

The WFM Senior Schedule Planner (Senior SP)/ Schedule Planner operates as senior level role within CEG’s WFM Schedule Planning team, with responsibilities in creating and publishing accurate agent and Team Manager schedules.

The Senior SP/Schedule Planner will organize schedules to optimize balanced SLA delivery and comply with legal and operations constraints. This role also has responsibilities in BAU schedule activities, such as shift assignment, training, meeting and coaching as well as JIRA ticket requests, for agent pull-out. This role is also a ‘subject matter expert’ in Verint setup and maintain Verint profile.

As a senior role in the schedule planning team, the senior SP/Schedule Planner is a support to the WFM management team. The senior SP also provide coaching to team members, as well as leading projects and task.

Activities Performed on the Job

The activities of the Senior Schedule Planner/Schedule Planner will have responsibilities of supporting team management and project management.

1. Shift and specialization planning based on demand need.
2. Design schedule patterns that is non-bias, best fit with demand need and complying to local regulation
3. Upload and publish rosters into Verint.
4. Review changes in demand need, suggest and complete shift change adjustment based on agreed timeline.
5. On time Scheduling and publishing of planned shrinkages to ‘best’ time
   • Training, meeting, and coaching (TMC) planning and mapping to the ‘best’ time in schedule
6. Managing additional shrinkage requests
   • Manage additional shrinkage requests coming from different department, based on priority, and agreed timelines.
7. Complete Work Requests and Ticketed Work Items
   • Manage agents’ user profile based on skillset updates from L&D and reflect reporting alignment based on HC profile updates.
   • Manage and support stakeholders’ requests through JIRA service desk.
   • Update time off pool settings in Verint based on HC profile updates.
8. Stakeholder Engagement
   • Participate with added value in meetings and engagements with key stakeholders (e.g., CEG tech Team, CST Regional Customer Deliver Managers and wider WFM team)
   • Maintain clear communication to all parties in all kinds of communication channel.

The WFM Senior Schedule Planner/Schedule Planner have activities & expectation as below:

1. Strong Personal Performance
   • Always be a role model to Schedule Planners and wider WFM.
   • Perform and complete SP responsibilities with high standard.
2. Supporting Team management
   • Lead/ organize the team in projects/ tasks
   • Provide feedback and support to scheduling team on errors and best practice
3. Project Management
   • Opportunity to guide the team in OKR, projects and tasks with Manager's supervision.
4. Other non-core tasks
   • Support new team members and interns.
   • Other activities as defined by Team Manager and WFM Manager

Expectations – Behaviors and Values

1. Curious mind with a good ability to understand technical concepts
2. Proactive attitude towards both adapting and instigating change
3. Passion to support, help and do the right thing.
4. Understanding Agoda’s business priorities

Competencies Required

The Senior Schedule Planners requires competencies of Schedule Planners and additional competency to excel in presentation is expected:

Qualifications, Experience and Trainings Required

Get to know our team:

Agoda has taken many great strides in recent years, expanding our reach around the globe as well as our list of travel products. A critical driver to this success has been the team of Agoda Finance. We keep a steady hand on maintaining day-to-day financial operations while also keeping an eye out for future opportunities. Not only do we have the unique role of balancing risk management with continued innovation and growth, we’re also serve as a means of empowerment for both our team members and those within the company. Having experimentation and data analysis deeply ingrained in our culture, we provide the strategic insights Agoda’s business leaders need to push into new territories in sustainable and scalable ways. We also prioritize career development in Agoda Finance. Every function within the team has a well-defined career track with clear goals and development targets each step of the way.  

Job Description:

• Manage day-to-day activities of the company’s finance operations mainly related to Accounts Receivable and Revenue; ensuring all financial transactions, systems, and procedures comply with regulations, accounting principles, and standards.  

• Manage the invoicing process, aging reports and tracking the overdue receivables working closely with the collections function 

• Reporting and optimizing the bad debt provisions process. 

• Troubleshoot daily operational issues and work closely with other stakeholders especially IT teams to come up with solutions.  

• Manage and implement Company’s initiatives and projects from finance and accounting perspective. This includes providing requirements, designing, and performing UAT, designing new workflow and monitoring post go-live processes.  

• Identify opportunities to drive processes improvement and automation.  

• Provide reports and analysis using finance operations data e.g. processing fees incurred data to support management decision making.  

• Coordinate with various units to ensure timely and accurate data is available for preparation of financial information for internal and external reporting.  

• Supervise day-to-day operations and month-end closing for related areas.  

• Maintain the internal control environment in the Company’s operations that are in compliant with corporate policies as well as SOX requirements etc.  

• Provides oversight, training, and coaching to department associates.  

• Address ad-hoc requests and issues.  

What you’ll need to succeed:  

• Bachelor’s/Master’s Degree in Accounting or Finance or CPA qualification.  

• Around 8 years of working experience in finance operations (either accounts payable or accounts receivable functions), risk control or Finance functions with some experience at management level, including some managerial experience.  

• Strong problem-solving skills with the ability to think outside the box.   

• Flexible and able to adapt to a fast-paced environment with a growth mindset  

• Strong ability to prioritize and manage expectations.  

• Strong ability to communicate articulately and efficiently with stakeholders and your own team.  

• Excellent leadership and team management skills   

• Solid ability to prepare and carry out presentations to large and senior audiences.  

• Ability to handle and analyze large volumes of data  

• Experience in driving and implement process improvement.  

• Familiar with local/US GAAP and knowledge & compliance in financial & accounting management and internal control   

It’s great if you have:

• Experience in online payment processes   

• Knowledge of SQL and data analysis tools 

Location:

• This is a Bangkok Based Position 

#bangkok #phuket #newyork #singapore #manila #jakarta #germany #malaysia #boston #manchester #edinburgh #london #receivables #AR #accountsreceivable #billing 

About the Role

 The Team Lead, Systems Engineering leads a team of professional Systems Engineers responsible for delivering consistent technical execution, strong customer outcomes, and measurable business impact across a defined region or segment. 

This role balances people leadership, operational execution, and technical oversight. It exists to ensure Systems Engineering efforts stay aligned to business priorities while adapting to a market that continues to change rapidly. 

Veeam has evolved beyond the legacy as a virtualization backup leader into a data resilience platform company. Customers now expect more than recovery—they expect confidence in their data as it becomes increasingly distributed, regulated, and consumed by analytics and AI initiatives. This role plays a direct part in that shift by developing teams that can guide customers through real change, not just product adoption. 

What You’ll Do

Data underpins modern business. It drives operations, customer trust, compliance, and innovation. At the same time, it has become one of the most exposed parts of the enterprise due to ransomware, system failures, architectural sprawl, and accelerating AI adoption. 

Data resilience is no longer a technical detail. It is a business requirement—and increasingly a prerequisite for responsible AI use. 

This role ensures that Veeam’s strategy becomes execution. By building strong teams, improving how work gets done, and aligning technical engagement to real customer needs, the Manager, Systems Engineering directly influences customer success, partner effectiveness, and Veeam’s credibility in a market where resilient, trusted data is foundational to both security and innovation. 

People Leadership & Team Effectiveness 

• Lead, mentor, and develop a team of professional Systems Engineers, ensuring consistent productivity, quality, and results. 
• Manage performance with clarity and fairness, providing coaching that supports growth and accountability. 
• Build a team culture that values preparation, ownership, and customer impact. 
• Improve processes and execution consistency to help the team scale effectively. 

Business & Operational Alignment 

• Align Systems Engineering activities to sales priorities, account strategies, and regional business plans. 
• Operate with sound judgment in day-to-day decisions, consulting leadership when scope or impact requires it. 
• Track progress against goals and adjust priorities as conditions change. 
• Ensure company initiatives are executed consistently and with purpose. 

Technical & Strategic Oversight 

• Guide teams through complex technical and customer challenges, helping them navigate ambiguity and competing priorities. 
• Serve as a technical escalation point, ensuring architectural quality and alignment to Veeam’s data resilience strategy. 
• Ensure teams can clearly position how resilient, secure, and governed data enables cloud, analytics, and AI initiatives, not just recovery. 
• Share field insight that improves positioning, execution, and cross-functional collaboration. 

Cross-Functional & Ecosystem Leadership 

• Partner closely with Sales Leadership to improve planning, prioritization, and execution. 
• Work across internal teams—including product, engineering, and alliances—to support customer and partner success. 
• Build strong working relationships with customers, partners, and technology vendors. 
• Support partner-led opportunities where appropriate to extend reach and capability. 

What You’ll Bring

• 8+ years of experience in pre-sales systems engineering, solutions architecture, or enterprise technology roles. 
• Experience leading professional teams in pre-sales systems engineering, solutions architecture, or enterprise technology roles in a customer facing environment.  
• A track record of mentoring, performance management, and improving team effectiveness. 
• Broad understanding of enterprise infrastructure and data-centric technologies sufficient to guide and challenge technical teams. 
• Ability to collaborate across functions and influence outcomes without relying on authority. 
• A mindset of curiosity, learning and innovation.  
• Clear, confident communication skills that keep teams aligned and focused. 
• Comfort operating in a fast-moving environment where priorities evolve. 
• Willingness to travel 50-75%. 

#LI-LW3

Job purpose:

We are looking for a talented candidate to build and support the Commercial Finance at aCommerce, in a very fast-paced environment.

As an Assistant Manager/Manager Financial Planning & Analysis - SCM, you will be working with a Head of Commercial Finance to provide insights of SCM to the business, variance analysis, forecast and Planning and escalating any financial issues to management and recommend strategies for increasing financial performance.

Job Responsibilities:

- Work with Operations Team on Monthly Cost projection (Fulfilment Cost, Warehouse Cost and Delivery Cost).
- SCM Planning, including Warehouse, Headcount and Logistic.
- Work with Operations Team on monitoring CAPEX and OPEX Budget.
- Perform cost analysis in many different angles.
- Perform Variance analysis between Actual, Forecast and Budget and provide supporting reasons for all variances.
- Inventory aging, Provision, losses and claim analysis.
- Work with SCM team on Inventory management for cost optimization.
- Perform Fulfilment cost allocation.
- Provide Actual Monthly, Quarterly and Yearly performance and Cost trends to Operation Team and prepare Slide for Monthly Business Review.
- Prepare Report and Slides for Monthly Business Review.
- Gather issues or business interruption to prevent and report risks to management.
- Support on any Ad-hoc required by Head of Commercial Finance.

What we are looking for:

- Our ideal candidate will have strong strategic and analytical thinking.
- Excellent relationships and communication, alignment across the organization.
- You are comfortable in highly ambiguous environments but hate ambiguity and seek to bring order from chaos wherever possible. However, you know your limits and prioritize where you can make the most impact.
- You take pride in enabling the best work of others on the team. You think ahead to anticipate the needs of your teammates, and you give and get all the facts making it easy for others to make decisions.
- You drive results in a way that makes everyone better.
- You can work both fast and right and don’t view them as trade-offs. You understand when things require precision and accuracy and where 80% gets you to the desired outcome.
- You operate like an owner and expect others to as well. You take personal responsibility and value personal responsibility in others.

Key requirements:

- 2 years of experience in Financial, Planning and Analysis or Controller role.
- Experienced in Logistic and E-Commerce Company will be surplus.
- Strong written and verbal communication skills.
- Experience in a growth stage Internet/software company preferred.
- Has strong analytical skills and a structured approach to solving unique business problems.
- Works well under pressure, with a high degree of adaptability and flexibility in a fast paced, rapidly changing environment.
- Strong Microsoft Office Skills especially Excel.
- Able to communicate in English on both writing and speaking Skills.

As a Project Manager (Agile), you will play a critical role in driving the successful delivery of digital solutions for our clients. You will collaborate with cross-functional teams, including Business Analysts, Solution Architects, and Developers, ensuring projects are completed on time, within scope, and aligned with business objectives. You will also lead Agile project management efforts, implementing best practices, optimizing workflows, and ensuring effective stakeholder engagement.

Your responsibilities will include, but not be limited to:

• Oversee end-to-end project management, ensuring successful project delivery within budget and scope.
• Implement Agile methodologies to drive iterative development, stakeholder collaboration, and adaptive planning.
• Manage project timelines, risks, and dependencies, proactively identifying and mitigating challenges.
• Collaborate with business and technical teams to define project goals, deliverables, and key milestones.
• Ensure compliance with IT governance frameworks, security standards, and quality assurance processes.
• Provide leadership and guidance to project teams, fostering a culture of continuous improvement and innovation.
• Support post-implementation operations, ensuring smooth system maintenance and monitoring.

What you’ll bring

• 5-8 years of experience in project management, with a strong background in Agile methodologies.
• Proven experience leading full software or product development lifecycles, preferably in Agile environments.
• Strong analytical, conceptualization, and problem-solving skills.
• Excellent communication and stakeholder management skills, with the ability to influence decision-making.
• Experience in audit, quality management, and portfolio management is an added advantage.
• Project Management certification (e.g., PMP, CITPM, COMIT, PMI) is preferred.
• Bachelor’s degree (or equivalent) in Computer Science, Information Systems, Engineering, or related discipline.

We are looking to hire a  Public Policy Specialist to join our Public Policy team.

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

The Public Policy Specialist supports Bolt’s policy and government affairs work in Thailand, helping shape a regulatory environment that supports innovation and sustainable mobility growth. You’ll work closely with the Public Policy Manager (Thailand) and the Head of Public Policy (Southeast Asia) to interpret regulatory developments, identify risks, and engage key stakeholders across government and industry.

• Supporting Bolt’s advocacy and stakeholder engagement efforts by mapping and maintaining relationships with government agencies, industry groups, and strategic partners.
• Assisting with regulatory and legislative engagement, including preparing briefing packs, talking points, and follow-up materials for meetings, hearings, and working committees.
• Conducting research and policy analysis to track political and regulatory developments, assess risks, and inform business strategy.
• Managing specific policy projects (e.g. licensing reform, vehicle regulation, safety initiatives) with ownership of timelines, deliverables, and stakeholder coordination.
• Drafting position papers, consultation responses, and policy submissions to support Bolt’s regulatory and public affairs objectives.
• Collaborating closely with Operations, Legal, Marketing, PR, and Safety teams to translate policy requirements into practical business action and initiatives.

• You have a Bachelor’s degree in Public Policy, Law, Political Science, Economics, Public Administration, or a related field.
• You have strong written and spoken communication skills in Thai and English, with the ability to summarise complex topics clearly.
• You’re proactive, detail-oriented, and analytical, with a genuine interest in policy, regulation, and Thailand’s political and socioeconomic landscape.
• You’re comfortable managing multiple projects, staying organised, and taking ownership with limited supervision.
• You’re an effective communicator who builds constructive relationships with officials, partners, and peers.
• You demonstrate integrity, sound judgment, and discretion when handling sensitive information.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying if you feel you’re the kind of person described above!

• Accelerate your professional growth with unique career opportunities.
• Enjoy a rewarding salary and stock options, knowing that as Bolt succeeds, so do you.
• Take care of your physical and mental health with our wellness perks.
• Celebrate 5 years at Bolt with a 1-month paid sabbatical to recharge.
• Connect with colleagues at annual company events and smaller team gatherings.
• Balance flexibility and in-person collaboration with our hybrid model, including at least 12 monthly in-office days.

*Some perks may differ depending on your location and role.

Get to Know our Team:

The People Team is a purveyor of opportunity, searching the globe for the most talented individuals and offering them an open, collaborative workplace. By prioritizing skill and potential, we have cultivated a powerful assembly of professionals through our drive for equal opportunity and diversity. We make the move to Agoda a breeze with assisted onboarding programs, and we continue to support and enrich our thousands of Agoda employees through individual growth with outstanding learning programs and various means of assistance. Our development of incredible benefits has ensured everyone can stay strong, healthy, and happy during their time at Agoda. Leading ambitious changes and making a positive impact in the lives of our employees, the People Team is a crucial and rewarding part of the Agoda family.

Your role in our journey:

As a pivotal member of the new Talent Acquisition Operational Excellence Team, you will lead transformative projects that redefine talent acquisition. Your strategic vision will not only elevate the quality of our hires but also streamline our processes, making a lasting impact on Agoda's future. With a data-driven mindset and a bias for using technology, you will be at the forefront of innovation, crafting solutions that have positive impact on a global scale. As a member of this new team, you will have the opportunity to shape how this team is organized and operates. 

What you will achieve: 

• Own initiatives to optimize key metrics like Time to hire, Cost per hire, Conversion, etc., enhancing our operational excellence. 
• Influence the future of Agoda by presenting your visionary projects (based on a data-driven approach) to senior leaders and securing their support. 
• Collaborate with the People Technology Team to pioneer tech-driven solutions, from AI to advanced analytics. 
• Imagine yourself leading projects that impact hundreds of thousands of job applicants through technology, help to reduce dozens of thousands of working hours using GenAI, enable integrated talent strategies, etc. 
• Over time, mentor and lead a team of analysts, multiplying your impact. 

Required qualifications:

• At least 5-10 years in project management, strategy, operations, or consulting, ready to take on a role that challenges and excites. 
• A data wizard with a command of SQL and Microsoft Office, and a curiosity for new analytical tools. 
• A strategic thinker with a proven track record of turning plans into measurable success. 
• A dynamic team player who thrives in multicultural, fast-paced environments, and embraces uncertainty with a growth mindset. 

Why Agoda? 

• Career Growth: We invest in your development with a vast range of learning solutions. We never run out of new challenges for you to take on, and new initiatives and teams are initiated frequently. 
• Innovative Culture: Work with the latest tech and be part of a team that is not afraid to experiment and innovate. 
• Flexibility: Enjoy the flexibility of our hybrid model and our remote work program, designed to fit your lifestyle. 
• Benefits: Experience our competitive benefits package, including travel perks, wellness programs, and more. 
• Diversity: Join an inclusive community where everyone's voice is heard and valued. 

Kindly note that this is a Bangkok-based position, and relocation support will be provided. The interview process will begin in January.

Get to Know Our Team – Security & Resilience at Agoda

At Agoda, our Security & Resilience Department plays a critical role in safeguarding the organization. We oversee security, governance, risk management, compliance, and security operations—alongside business resilience capabilities including Business Continuity Management (BCM), Disaster Recovery (DR), and Crisis Management.

Our mission is to ensure Agoda can prevent, withstand, and recover from disruptions, whether cyber, operational, or external, while protecting our people, customers, and business.

As the security and resilience landscape evolves at an incredible pace, we pride ourselves on being early adopters of emerging technologies and innovative solutions. If you’re passionate about working with cutting-edge tools in a fast-moving, dynamic environment, this is an exciting challenge to take on.

The Opportunity

We are looking for a dedicated GRC (Governance, Risk Management & Compliance) Specialist/Sr. Specialist to join our team.

In this role, you will collaborate closely with internal stakeholders to manage Information Security, Compliance, and Resilience risks. You’ll contribute across multiple areas including risk management, business continuity, disaster recovery, and broader GRC initiatives.

We’re seeking someone who is an independent, proactive thinker, a strong stakeholder manager, and a natural team player.

This position is open to both local and international candidates, with relocation support available for eligible candidates to ensure a smooth transition to living and working in Bangkok.

In This Role, You Will:

• Apply strong knowledge of Risk Management, GRC functions, IT General Controls (ITGC), and industry frameworks (e.g., NIST CSF, PCI DSS, and other leading standards)
• Contribute to Business Continuity Planning (BCP), Disaster Recovery (DR), and Crisis Management programs, ensuring alignment with business and regulatory requirements
• Support Business Impact Analyses (BIAs) and help map critical functions, systems, and dependencies
• Continuously assess risks and ensure IT policies, procedures, and standards are effectively embedded into daily operations
• Deliver high-quality work in a dynamic environment with minimal supervision
• Partner with internal teams to enhance and mature security and resilience controls
• Track and ensure timely remediation of audit and risk assessment findings—never missing a deadline
• Proactively identify gaps and recommend improvements through strong written and verbal communication

What You’ll Need to Succeed:

• Bachelor’s degree in Business, Computer Information Systems, Computer Science, Information Systems Management, or equivalent experience
• At least 2–4 years of experience in a technology role, preferably within a security or resilience environment
• Strong understanding of international Information Security standards and frameworks
• Familiarity with BCM, DR, or Crisis Management concepts is a plus
• Ability to manage multiple projects and balance competing priorities
• Comfort analyzing operational and technical data under tight deadlines
• Independent, self-driven mindset with strong problem-solving skills
• Excellent communication and presentation skills, with the ability to explain complex concepts clearly
• Strong project management capabilities

It’s Great If You Have…

• Experience leading global projects across multiple regions
• Demonstrated strengths in:
  • Attention to Detail – thorough and conscientious in execution
  • Stakeholder Management – ability to work effectively with clients and leadership
  • Oral Communication – clearly conveys complex information
  • Problem Solving – identifies issues and determines accurate, relevant solutions
• Professional certifications such as CISA, CRISC, CISSP, or other relevant credentials

If you’re ready to help shape and strengthen both security and resilience in a global organization while working alongside talented professionals in an innovative environment, we’d love to hear from you.

About WPP Media 

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. 

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com 

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values: 

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity. 

• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust. 

• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise. 

Job Summary: Your Digital Launchpad: Social Media Solutions Champion!

Ready to kickstart your career in digital media? We're seeking sharp, early-career digital talent for a pivotal Solutions Social Buyer opportunity within our growing team.

This position is 100% focused on hands-on social media buying for our clients. You'll become a champion activating and optimizing paid campaigns across Meta (Facebook, Instagram) and TikTok, ensuring our social media solutions drive maximum impact.

This is a great opportunity to master social media operations from day one. While focused on social, this role offers a clear path for future career development, including programmatic trading. If you're proactive, detail-oriented, and eager to make a significant impact, grow your career with us at WPP Media Solutions!

Key Responsibilities: Drive Social Performance

• Campaign Management: Fully execute paid social media campaigns on Meta and TikTok (setup, targeting, creative, daily budget/pacing).
• Optimization: Monitor performance, identify trends, and implement real-time adjustments to boost results (e.g., ROAS, CPA, CTR).
• Reporting: Generate clear reports, translating data into actionable insights for internal teams.
• Platform Expertise: Stay updated on platform features/best practices, testing new opportunities for superior social solutions.
• Quality Assurance: Ensure accuracy in setup, tracking, and adherence to brand safety guidelines.
• Collaboration: Work with Programmatic, Client Services, and Strategy teams for integrated solutions.

Measures of Success:

• Within 3 Months:
• Successfully complete all training and onboarding for Meta and TikTok platforms.
• Independently set up campaigns accurately and on time.
• Demonstrate a clear understanding of basic campaign optimization techniques.
• Contribute effectively to daily budget pacing and management.
• Within 6 Months:
• Consistently achieve and exceed client campaign KPIs and performance targets.
• Proactively identify and implement optimization strategies without constant supervision.
• Generate clear, insightful, and professional performance reports.
• Actively contribute to internal discussions on social media best practices and new platform features.
• Within 12 Months:
• Become a recognized internal expert for Meta and TikTok operational best practices.
• Proactively identify and test innovative opportunities and new ad formats to drive superior results.
• Contribute strategic input for social campaigns, integrating with broader media strategies.
• May assist in guiding and sharing knowledge with junior team members.

What You'll Need (Qualifications):

• Education: Bachelor’s degree in marketing, Advertising, Communications, or related field (or equivalent experience).
• Digital Passion: Strong, real interest in digital advertising and social media.
• Platform Familiarity: Basic to intermediate understanding of Meta Ads Manager and TikTok Ads Manager.
• Analytical Mindset: Able to interpret data and turn insights into action.
• Attention to Detail: Exceptional organizational skills and a careful eye for accuracy.

• Communication:Excellent verbal and written communication skills in Thai are vital for clearly explaining performance, and proficiency in English communication is also essential.
• Proactive & Eager to Learn: A self-starter keen to master new technologies and best practices.

Desired Skills & Experiences (A Plus!):

• Social Ad Buyer Skills: Any hands-on experience buying/optimizing campaigns on social platforms.
• Young Digital Talent: Ambitious, innovative, with a fresh perspective.
• Certifications: Relevant social media advertising certifications (e.g., Meta Blueprint, TikTok Academy).
• Programmatic Understanding: Beneficial for future career development within our integrated solutions team

Life at WPP Media & Benefits 

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.

The Opportunity

We’re hiring a Senior Program Manager / Principal Program Manager (level of individual candidates to be determined as part of interview process based on experience and fit) to lead strategic as well as tactical cross-functional initiatives across the organization, including but not limited to covering Accounting and Finance Operations (e.g., AP, AR, Credit Risk, Accounting, Collections and other cross functional initiatives). This role requires a delivery leader who can manage and present to stakeholders at all levels, including C-suite executives, and has sufficient finance and accounting knowledge to translate strategies and problems into clear, actionable plans—driving clarity, alignment, and measurable outcomes across workstreams. 

In This Role, You Will: 

• Lead end-to-end delivery of controllership, finance operations and other initiatives: scoping, planning, execution, change management, and post-implementation tracking. 

• Build and maintain actionable plans with clear milestones, dependencies, owners, and governance cadences - supporting owners to unblock issues and keeping delivery on track. 

• Drive program discipline: clear business requirements, decision logs, timelines, and measurable success metrics. 

• Act as the central point of alignment across teams—identify misalignment early, facilitate decisions, and ensure timely escalation when needed. 

• Partner with teams outside Finance (Product, IT, Legal, Commercial) to design and implement end-to-end solutions as needed. 

• Prepare and deliver executive-ready materials (steerco decks, one-pagers, decision memos) highlighting progress, issues, and trade-offs to senior leadership including C-suite. 

Example Initiatives You May Manage:

• Coordinate improvement of specific metrics across organization like cash flow metrics for example through better AR collections prioritization, dispute resolution workflows, payout timing optimizations, and operational controls. 

• Enhance the balance sheet reconciliation process through a more robust review mechanism and improving reconciliation standards. 

• Establish new business models and ensure scalable finance processes are in place (accounting treatment alignment, operational workflows, controls, reporting readiness). 

• Cross-functional finance initiatives involving tooling, automation, data flow changes, and operating model redesign. 

What You’ll Need to Succeed:

• 8+ years in program management or project management, preferably in consulting or finance transformation environments. 

• Strong problem-solving skills; comfortable structuring ambiguous strategies and/or problems into executable plans. 

• Demonstrated ability to influence without authority and manage complex stakeholder environments across multiple teams. 

• Proven experience producing and presenting executive-level communications (e.g. steering committees, senior leadership updates). 

• Sound working knowledge of accounting and finance operations concepts. 

• Excellent written and verbal communication in English. 

• Ability to thrive in a fast-paced environment. 

• Experience in relevant industries such as travel tech, e-commerce and fintech is a plus. 

• Experience with finance transformation, controllership operations or large-scale process redesign. 

• Familiarity with internal controls, audit requirements, and governance models (SOX experience a plus if applicable). 

• Experience partnering with product/engineering or data teams on process/tooling changes. 

• Relevant certifications that augment program management like PMP / PRINCE2 / Agile are a plus. 

• Confident, structured, and able to drive decisions in senior forums. 

• Comfortable challenging assumptions and resolving conflict constructively. 

• Detail-oriented while maintaining a strong grasp of business outcomes. 

• High ownership, bias for action, and strong follow-through. 

#LI-NS2 #Taipei #Hongkong #Singapore #Kualalumpur #Shanghai #Beijing #Tokyo #Seoul #Hanoi #Bangkok #Phuket #Pakistan #Bangladesh #Manila #HoChiMinh #Nigeria #SriLanka #Jakarta #Prague #Berlin #Madrid #Sofia #Budapest #Lisbon #Rome #Columbia #Atlanta #GreaterSaoPaulo #India #Mumbai #Bangalore #Kaizen #LeanSixSigma #Lean#CPA#Accounting #Finance#FinanceOperation #FinanceOptimization #Processimprovement #Financeandaccounting #PTP #RTR #GL #Generalledger #AR #AP #LeanPractitioner #OEP #CBPP #OperationalExcellenceProfessionalCertification #CertifiedBusinessProcessProfessional #LeanPractitioner 

The Opportunity:

The Treasury Manager – Banking and Strategy supports BKNG Treasury dedicated to the Agoda brand, leading the organization and execution of global banking operations across the Americas, EMEA, and APAC. The role spans bank relationship management (including banking wallet), commercial management (fees and interest), banking infrastructure, and treasury strategy. You will develop regulatory-compliant banking solutions and connectivity in collaboration with the Center of Expertise in Amsterdam, elevating capabilities through continuous improvement, automation, and robust controls.

You will drive strategy execution for complex initiatives (e.g., Connected Trip, regulated payments), through funds flow target operating model design, deliver data-driven recommendations to senior stakeholders, and enable efficient ways of working across Treasury via planning, budgeting, and service management. As BKNG scales, the role will evolve to include people's leadership.

In this role, you will get to:

• Lead and support global banking operations across Americas, EMEA, and APAC; oversee bank relationship management (wallet, fees), banking infrastructure, and treasury strategy.
• Develop fit-for-purpose, regulatory-compliant banking products/solutions; ensure effective connectivity (SWIFTNet, H2H, API, Open Banking) in partnership with the Center of Expertise.
• Drive continuous improvement: identify gaps, automate processes, and adopt technology with Treasury Data Science/Analytics and Banking Technology teams.
• Design, implement, and maintain process and control frameworks to meet SOX/business control requirements and manage banking operational risks; align with banking policies and guidelines.
• Own key performance deliverables within established governance; ensure business resilience and continuity for global banking operations.
• Plan and deliver complex, cross-functional initiatives across agencies, payments, and new revenue models; align stakeholders and outcomes.
• Partner with Treasury, Finance, and cross-functional teams to communicate findings, blockers, dependencies, and recommendations; influence up to VP level.
• Lead Banking and Strategy advisory for new verticals/products; negotiate with banks/fintechs; run workshops to define target operating models and ensure policy adherence.
• Contribute to annual planning and the longer-term banking operating model (people, systems, processes) aligned with company strategy.
• Ensure compliance with banking, payments, tax, legal, and AML/sanctions regulations.
• Act as an innovation catalyst across Treasury, Financial Services, and Payments by exploring opportunities, validating use cases, and supporting implementation of financial services solutions.
• Champion process improvement, waste reduction, automation, adoption of new technologies, and Six Sigma principles.

What you’ll Need to Succeed:

• Master’s degree or advanced diploma in Treasury Management or International Finance; 8–12 years of relevant experience;
• Proven expertise in bank relationship management (banking wallet), commercial management (fees, interest), and service level management (technical SLAs).
• Strong understanding of banking connectivity and technologies (SWIFT/API/H2H, Open Banking), bank account management, treasury management systems, and high-level payments architecture. Experience designing integrations across TMS, ERP, and banking platforms.
• Deep experience across banking, treasury, and financial services, including advanced FX, cash management, and risk management techniques.
• Advanced analytical skills; able to structure ambiguous problems, decompose into workstreams, and drive data-driven decisions.
• Excellent English communication and interpersonal skills; strong stakeholder management up to VP level, with consensus building and conflict resolution.
• Skilled in persuasion and negotiation to drive adoption of policies, target operating models, and solutions; experienced in leading workshops.
• Proven ability to lead cross-functional collaboration in a highly matrixed, complex environment; can influence broader strategy and vision.
• Sound judgment and trusted advisor to leadership; willingness and ability to mentor, inspire, and coach colleagues to enable One Team success.
• Demonstrated end-to-end global project delivery in product and/or commercial initiatives such as safeguarding models and compliance for regulated entities, global banking and payments solutioning, systems and technology enablement, global cash and liquidity management, and/or global risk management.
• Proven track record in designing and supporting end-to-end fund flow solutions in complex Asian markets
• Proven track record of optimizing fund flow costs, in domestic Asian markets, and cross border between domestic Asian markets and G10 markets

#LI-NS2 

#Taipei #Hongkong #Singapore #Kualalumpur #Shanghai #Beijing #Tokyo #Seoul #Hanoi #Bangkok #Phuket #Pakistan #Bangladesh #Manila #HoChiMinh #Nigeria #SriLanka #Jakarta #Prague #Berlin #Madrid #Sofia #Budapest #Lisbon #Rome #Columbia #Atlanta #GreaterSaoPaulo #India #Mumbai #Bangalore

Get to Know our Team:

The Customer Experience Group of Agoda effectively serves our customers and partners to ensure satisfying results. This great task is accomplished with the support of our Global Service Vertical team. We serve as the backbone for Customer Experience Group’s global operations. Our team is comprised of project managers, process owners, analysts, and talent management. Together we work nonstop to improve the quality and efficiency of our customer and partner support processes. Working with the Global Service Vertical team is a great opportunity to collaborate with various stakeholders and develop initiatives with our sister companies and external partners all over the world. We are a very data-driven environment, eager to move fast and learn through experimentation. A clear focus on supporting our customers and partners is bolstered by a strong, entrepreneurial culture that enriches us and Agoda’s business performance.

The Opportunity:

The Capacity Planner role (CP) operates as a specialist role within CEG’s WFM team. Providing support, through forecasting and operational capacity performance analysis, to the CEG front line operations. The CP is a ‘subject matter expert’ in WFM, in this way the role holders support CEG balance the demands to customer SLA targets and business objectives.

The goal of this role is to forecast the contact center contact demand, executing and recommending appropriate resource and demand interventions, to enable SLAs to be realized in line with strategic business guidance, and providing support to Associate Capacity Planners and Capacity Planners.

The CP plays an important role across the broader WFM team and CEG operations, to enable a continuous improvement culture. In doing this, it is common that the CP will be involved in collecting and providing feedback on common challenges, supporting change initiatives, and providing input and feedback to enable a smoother and more consistent delivery of SLAs.

Activities Performed on the job: 

• Medium and short-term forecasting  
  • Create medium term forecast (4-12 weeks) based on latest HC model FC, considering latest demand and AHT trends  
  • Calculate daily and hourly HC requirement (per channel) to be used by Schedule Planners in roster planning  
  • Create short-term forecast (0-4 weeks) to see possible short falls on staffing based on actual scheduled HC 
• Shrinkage planning  
  • Manage planned shrinkage (external and internal) based on team’s capacity  
  • Communicating any increase or decrease in planned shrinkages to stakeholders e.g., Ops teams, LnD, etc. '
• Levers planning  
  • Planning overflow of supply (FL support, Chameleon) based on over or under supply of HC vs requirement  
  • Planning of demand suppression in the form of demand levers  
• Stakeholder Engagement:   
  • Collaborate with key stakeholders (e.g., CST Service Delivery Managers, LnD, wider WFM team) outside bi-weekly meetings regarding medium and short-term forecasting, shrinkage planning, possible agent behavior issue based on data.  
  • Present in bi-weekly meetings discussing the review and learnings in the past 2 weeks and preview of what to expect in the next 8 weeks, including recommendations on how to eliminate/minimize possible pain points in delivering business requirements.  
  • Participate with added value in meetings and engagements with key stakeholders (e.g., CEG tech Team, Regional Managers and wider WFM team).  
• Other non-core tasks:   
  • Support new team members and interns.  
  • Process improvement  
  • Other activities as defined by WFM Manager.  
  • Prepare related WFM report 

Nice to have 

• Experience in capacity planning within/outside contact center environment 

Competencies Required:

Expectations - Behaviors and Values:

Qualifications, Experience and Training Required:

Location: The role is to be based out of Bangkok or Kuala Lumpur Only. Visa & relocation will be provided.

Get to know our team:  

Since inception of Flights in late 2019, momentum has surged, particularly in response to the transformative impact of the COVID-19 pandemic. Today, we are a fast-growing group of passionate individuals that thrive in a bustling, dynamic environment. Our sole objective is to propel the Flights vertical forward, in a competitive landscape. Operating with the agility of a startup within the broader Agoda ecosystem, we're driven by innovation and the relentless determination to scale and shape the future of flight bookings.  

The Opportunity: 

We are seeking an enthusiastic and detail-oriented Strategic Project Manager to join our Flights Supply team. In this key role, you will manage and support a variety of strategic projects within the flights supply team, collaborating with cross-functional teams to drive business growth and expansion. 

You will be responsible for planning, coordinating, and driving the execution of key initiatives across departments such as product, supply, marketing, finance, and customer service. This includes setting clear project objectives, managing timelines, mitigating risks, and ensuring deliverables are met on time and within scope. By translating business data and insights into actionable strategies, you will ensure alignment and progress toward organizational goals. 

This role is vital to the growth of Agoda Flights, contributing to its transformation from a new vertical into a core component of Agoda's operations. You will play an integral role in driving effective project execution and ensuring alignment with Agoda's broader business objectives.  

In this role, you will get to: 

Project Management and Execution: 

• Manage and oversee strategic projects for flights supply, ensuring initiatives move the dial, are executed on time and exceed expectations.
• Develop and maintain project roadmaps, timelines, and deliverables, coordinating across multiple team in various departments to ensure successful implementation.
• Monitor project progress and proactively address risks and challenges to maintain alignment with business objectives.
• Support the development and deployment of tools and processes to improve team efficiency and productivity. 

Stakeholder Management and Collaboration: 

• Act as a central point of contact between supply, operations, analytics, product, and finance teams at Agoda and other brands of Booking Holdings.
• Work closely with Country Directors to understand their market needs and ensure alignment with broader organizational goals.
• Facilitate communication and alignment across teams, ensuring all stakeholders are informed and engaged throughout project lifecycles. 

Strategy, Performance Steering and Reporting: 

• Assist in defining OKRs and KPIs for the flights supply team, ensuring they align with overall company goals.
• Track, analyze and guide team performance against key metrics, providing regular updates and actionable insights to collaborators and leadership alike.
• Compile reports and updates for senior leadership to showcase progress, challenges, and outcomes of key initiatives. 

Operational Support: 

• Identify opportunities to streamline processes and improve operational efficiency across the flights supply team.
• Support the creation of scalable workflows and best practices for cross-departmental collaboration. 

What you will need to succeed: 

• Bachelor's degree in a relevant field; advanced degree preferred.
• 4-5 years of relevant experience in a strategy consulting firm or in a tech company (project / program manager role)
• Strong analytical and problem-solving skills.
• Strong communication and presentation skills, with the ability to convey complex ideas clearly and concisely.
• Proven track record of successful cross-functional collaboration and stakeholder management.
• Demonstrated ability to coordinate strategic initiatives and drive business growth.
• Ability to influence stakeholders
• Ability to learn fast and understand new business dynamics.
• Excitement to join a dynamic and innovative team within Agoda, with excellent growth prospects. 

It’s great if you have: 

• Knowledge of SQL or willingness to invest time to learn. 

Get to Know our Team:   

The Corporate Strategy team works directly with Agoda’s management team to provide business critical insights using analytics, ensure cross-functional alignment of goals and execution, and help teams drive strategic initiatives forward. We stay focused on aligning the highest-level company priorities with effective day-to-day operations and help evolve early-stage ideas into high-impact opportunities.

The Opportunity:

You will be focusing on information generation and strategy formulation at business level. You will get to work closely with senior executives across functions – such as product, supply, marketing, and finance – to set our strategy and drive key business initiatives. You will develop outstanding insights on our markets, competitors, and business trends and disseminate this knowledge across Agoda to inform key decisions. You help our leaders run Agoda skillfully, which includes clarifying accountability and identifying and monitoring critical success metrics.

In this role, you will get to: 

• Conduct industry, and competitor data analysis to support the definition of priorities and key issues
• Reporting, analysis, and insights: Building dashboards to track performance, derive insights, understand growth levers, and communicate recommendations via presentations to stakeholders
• Create business cases for initiatives to be pursued across Agoda
• Support in the articulation of country/ department/ strategy
• Support ad-hoc projects, leading independent workstreams
• Support Directors/ Associate Directors in the creation of material for the Board / Management team
• Build SQL queries to gather data from multiple databases within Agoda/ work with the analytics team to gather the required information for the analysis

What you will need to succeed:

• Experience in data analysis from top-tier consulting, investment banking, private equity, or strategy/business role for a fast-growing global tech company
• Bachelor’s degree or higher from top university in a quantitative subject e.g. computer science, mathematics, engineering business, science, or relevant field of study
• Background working experiences in consultancy firm
• Strong analytical and problem-solving skills
• Knowledge of SQL / Tableau or willingness to invest time to learn
• Ability to think strategically, learn fast and understand new business dynamics
• Excellent organizational skills, attention to detail and ability to work independently
• Excellent verbal and written communication skills in English
• Innate desire to take ownership, make an impact and influence outcomes

It is great if you have:

• Some knowledge of the key levers of the OTA industry
• Strong presentation & negotiation skills
  
  

This role is based in Bangkok, Thailand. Relocation will be provided.

#London #Paris #Singapore #Bangkok #munich #newyork #strategyconsulting #consulting #hongkong #taipei #berlin #amsterdam #helsinki #bucharest #milan #copenhagen #warsaw #tokyo 

About the Department

The Collections Department plays a key role in maintaining Agoda’s financial health by ensuring timely and accurate recovery of outstanding receivables. The team manages the end‑to‑end collections cycle, covering billing and invoicing, payment mapping, credit management, collections follow‑ups, cash application, and account reconciliations.

We collaborate closely with Finance, Billing, Operations, Customer Service, and Supply teams to resolve discrepancies, support partners, and maintain accurate financial records. The department also works with product and tech teams to enhance tools, streamline workflows, and drive automation.

In addition to daily operations, the team supports strong working‑capital management by monitoring AR performance, identifying risks early, and driving initiatives to reduce overdue balances. With a data‑driven and process‑focused approach, the Collections team continuously seeks opportunities to improve efficiency, strengthen controls, and support Agoda’s scalable growth.

About the Role

As Assistant Manager/ Manager, you oversee key collection activities to ensure timely recovery of receivables and maintain high process accuracy. You coach and support a team of Collection Officers/Analysts, work with internal and external stakeholders to resolve billing and payment issues and ensure consistent adherence to Agoda’s financial and compliance standards.

You will help identify operational gaps, support improvements to SOPs and workflows, and contribute to system enhancements in collaboration with product and tech teams. The role also plays an important part in maintaining healthy cash flow by monitoring AR health, ensuring timely follow‑ups, and supporting initiatives to reduce overdue balances.

Overall, you help promote a culture of continuous improvement, operational discipline, and data‑driven decision making within the Collections team.

1. Collections Management

• Oversee day‑to‑day collections activities to ensure timely follow‑up and resolution of outstanding accounts.
• Monitor aging reports and collection KPIs, taking proactive action on high‑risk or overdue accounts.
• Review escalated cases, complex disputes, and payment issues, providing clear guidance to the team.
• Support dispute resolution by partnering with Billing, Finance, Operations, and Customer Service.
• Ensure accuracy in collections workflows, including invoicing, payment mapping, cash application, and account reconciliation.

2. Team Leadership & Coaching

• Lead, mentor, and develop collection officers/analysts to improve performance and productivity.
• Conduct regular 1:1s, team meetings, and training sessions on negotiation techniques, SOP updates, and policy requirements.
• Set performance targets and support the team in achieving monthly, quarterly, and annual KPIs.

3. Stakeholder Management

• Collaborate with internal teams such as Finance, AR/AP team, Supply, Operations, and Customer Service to resolve discrepancies and ensure accurate account reconciliation.
• Communicate professionally with external partners, clients, or suppliers regarding overdue invoices, payment statuses, and dispute management.
• Escalate critical issues to management with clear analysis and recommendations.

4. Reporting & Analysis

• Prepare regular reports on collection performance, aging status, dispute trends, and risk areas.
• Analyze AR data to identify patterns, root causes, and areas for process improvement.
• Support audits and ensure documentation and compliance with internal controls.

5. Process Improvement & Compliance

• Ensure all collection activities comply with company policies and financial regulations.
• Support SOP updates, workflow improvements, and system enhancements.
• Contribute to automation initiatives and reduction of manual processes.
• Maintain consistent documentation aligned with Agoda’s financial standards.

6. People & Culture

• Support the development and performance of Collection Officers/Analysts through regular coaching, feedback, and on‑the‑job guidance.
• Help foster result-driven, customer‑focused, and data‑oriented team culture.
• Ensure team members follow consistent processes, share knowledge effectively, and stay aligned with updated policies and standards.

Qualifications

• 8+ years of experience in Collections in a global business; at least 2 years in a leadership role.
• Proven track record of improving DSO, reducing aging, and strengthening cashflow predictability in high-transaction-volume environments.
• Strong leadership and people‑management capabilities.
• Analytical mindset with attention to detail.
• Ability to prioritize and manage multiple tasks in a fast‑paced environment.
• Experience working in a fast‑paced, high‑volume environment with structured KPIs.
• Solid understanding of accounting, billing systems, payment reconciliation, and risk frameworks.
• Strong analytical, communication, and stakeholder-management skills.

Preferred Qualifications

• Experience in travel, fintech, e-commerce, logistics, or other high-velocity receivables industries.

• Hands-on experience with CRM/collections platforms (e.g., High-Radius, Collection Hub, D365, Salesforce), billing engines, and data-visualization tools.

#Thailand #Bangkok #ThailandFinanceJobs #ThailandAccounting
#Malaysia #KualaLumpur #MalaysiaFinanceJobs #MalaysiaAccounting
#Vietnam #HoChiMinhCity #Hanoi #VietnamFinanceJobs #VietnamAccounting
#Indonesia #Jakarta #IndonesiaFinanceJobs #IndonesiaAccounting
#Philippines #Manila #PhilippinesFinanceJobs #PhilippinesAccounting

The Opportunity 

Are you passionate about driving operational excellence and process transformation? Do you thrive in a fast-paced, data-driven environment? Agoda’s Finance Operations Excellence is seeking an Assistant Manager/Senior Specialist to help us reimagine and optimize our finance processes. You will play a key role in identifying improvement opportunities, implementing best-in-class solutions, and supporting our journey towards building a world-class finance operations center. 

Key Responsibilities 

• Process Improvement & Transformation: 
  Analyze, design, and implement process improvements across finance operations (AP, AR, GL, payments, reconciliations, etc.) to drive efficiency, accuracy, and business value. Be comfortable in executing VSMs and Kaizens independently. Be conversant with the latest trends in process improvement leveraging AI/ML and GenAI 

• Data Analysis & Insights: 
  Leverage data analytics to identify trends, root causes (using lean methods), and improvement opportunities. Develop dashboards and reports to monitor KPIs and process health. 

• Project Management & Stakeholder Engagement: 
  Support and/or lead cross-functional projects with finance, product, tech and business teams independently, ensuring timely delivery of milestones and effective stakeholder communication. 

• Automation & Technology Enablement: 
  Create macro-based solutions and/or collaborate with technology teams to automate manual processes using RPA, workflow tools, and other digital solutions. 

• Documentation & Training: 
  Develop and maintain process documentation, SOPs, and training materials to ensure knowledge transfer and compliance. Be conversant with BPMN standards & tools of process documentation 

• Quality & Controls: 
  Identify and support the implementation of internal controls and quality assurance measures to mitigate risks and ensure compliance.

What You’ll Need to Succeed 

Technical & Functional Skills 

• Experience with process mapping, process reengineering, and Lean/Six Sigma methodologies  

• Solid understanding of finance operations processes (OTC, PTP and RTR). Experience as a User of these processes is a plus.   

• Strong analytical skills; ability to work with large datasets, perform detailed root cause analysis, and generate actionable insights and improvement plans. 

• Skilled at creating Excel macros to automate processes is preferred 

• Proficiency in Excel and data visualization tools (e.g., Power BI, Tableau). 

• Familiarity with finance systems (ERP, SAP, Oracle, etc.) and automation tools (RPA, Alteryx, UiPath, etc.) is highly desirable. 

Behavioral Attributes 

• Strong problem-solving mindset with a continuous improvement orientation. 

• Excellent communication, articulation and interpersonal skills; able to influence and collaborate with stakeholders at all levels. 

• High attention to detail and commitment to quality. 

• Self-starter with the ability to manage multiple priorities in a fast-paced environment. 

• Adaptable, resilient, and comfortable with ambiguity and change. 

Qualifications 

• Bachelor’s/Master’s degree in Finance, Accounting, Business, Engineering, or a related field. 

• 5+ years of relevant experience in driving improvements in finance operations 

• Experience in a tech or e-commerce environment is an advantage. 

• Professional certifications (CA, PMP, CPA, etc.) are a plus.  

#LI-NS2 

#Taipei #Hongkong #Singapore #Kualalumpur #Shanghai #Beijing #Tokyo #Seoul #Hanoi #Bangkok #Phuket #Pakistan #Bangladesh #Manila #HoChiMinh #Nigeria #SriLanka #Jakarta #Prague #Berlin #Madrid #Sofia #Budapest #Lisbon #Rome #Columbia #Atlanta #GreaterSaoPaulo #India #Mumbai #Bangalore #Kaizen #LeanSixSigma #Lean#CPA#Accounting #Finance#FinanceOperation #FinanceOptimization #Processimprovement #Financeandaccounting #PTP #RTR #GL #Generalledger #AR #AP #LeanPractitioner #OEP #CBPP #OperationalExcellenceProfessionalCertification #CertifiedBusinessProcessProfessional #LeanPractitioner 

This role is based in Bangkok, Thailand.

The Opportunity 

Agoda entered the Flights business in 2019, and today we are scaling aggressively to establish ourselves as one of the leading Flights OTA in APAC. We are expanding our commercial leadership team to capture this opportunity with Third Party partnerships. 

As a Senior Lead for Flights third parties you will play a pivotal role in shaping Agoda’s market presence, driving partner strategy, and building the foundations for long-term success. This is a high-impact, highly visible role at the intersection of commercial negotiations, strategic partnerships, and cross-functional leadership. 

You’ll operate with end-to-end ownership of the third party partners: identifying and closing new partnerships, optimizing performance with existing partners, and ensuring Agoda delivers unmatched value to travelers and suppliers alike. While this is an individual contributor role, you will function as Agoda’s commercial face in-market, working directly with C-level executives of our partners, supported by global teams across Product, Marketing, Finance, Legal, and more. 

This is a rare opportunity to join a start-up within a global leader, with the autonomy to move fast, take bold bets, and directly shape Agoda’s Flights success story. 

What You’ll Do 

• Set the strategy: define and execute market strategies, balancing growth, profitability, and long-term competitive positioning. 

• Lead commercial negotiations: Own pricing, availability, and commercial terms with airline partners to maximize Agoda’s competitiveness. 

• Be the market voice: Act as the go-to expert on aviation and online travel, sharing insights with internal teams and shaping Agoda’s product and growth strategy. 

• Deliver partner success: Build deep, trusted executive-level relationships with suppliers, driving joint initiatives that enhance distribution, revenue, and customer experience. 

• Drive execution excellence: Ensure partners’ day-to-day needs are met by collaborating with Agoda’s regional supply teams, operations, and product specialists. 

• Analyze and optimize: Use data and insights to drive decision-making, identify opportunities, test solutions, and iterate quickly. 

• Innovate at scale: Conceptualize and launch new commercial models, distribution initiatives, and customer-facing features that unlock growth. 

What You’ll Bring 

• 4+ years of experience in the Flights / OTA / airline industry with strong exposure to commercial negotiations, distribution, and market strategy

• Proven track record of delivering growth through partnerships, negotiations, and strategy execution. 

• Commercial acumen with the ability to balance short-term results and long-term market building. 

• Strong executive presence and communication skills in English (Mandarin is a plus!); able to manage complex conversations at senior levels. 

• Entrepreneurial mindset with hands-on execution capabilities and comfort operating in fast-moving, ambiguous environments. 

• Analytical rigor; demonstrated ability to use data to shape decisions and influence stakeholders. 

• Experience developing and executing end-to-end business plans that cut across commercial, operational, legal, and marketing dimensions. 

#Bangkok #Shanghai #Beijing #Kualalumpur #Taipei 

Get to know our team:  

Since inception of Flights in late 2019, momentum has surged, particularly in response to the transformative impact of the COVID-19 pandemic. Today, we are a fast-growing group of passionate individuals that thrive in a bustling, dynamic environment. Our sole objective is to propel the Flights vertical forward, in a competitive landscape. Operating with the agility of a startup within the broader Agoda ecosystem, we're driven by innovation and the relentless determination to scale and shape the future of flight bookings.  

The Opportunity: 

We are seeking an enthusiastic and detail-oriented Strategic Project Manager to join our Flights Supply team. In this key role, you will manage and support a variety of strategic projects within the flights supply team, collaborating with cross-functional teams to drive business growth and expansion. 

You will be responsible for planning, coordinating, and driving the execution of key initiatives across departments such as product, supply, marketing, finance, and customer service. This includes setting clear project objectives, managing timelines, mitigating risks, and ensuring deliverables are met on time and within scope. By translating business data and insights into actionable strategies, you will ensure alignment and progress toward organizational goals. 

This role is vital to the growth of Agoda Flights, contributing to its transformation from a new vertical into a core component of Agoda's operations. You will play an integral role in driving effective project execution and ensuring alignment with Agoda's broader business objectives.  

In this role, you will get to: 

Project Management and Execution: 

• Manage and oversee strategic projects for flights supply, ensuring initiatives move the dial, are executed on time and exceed expectations.
• Develop and maintain project roadmaps, timelines, and deliverables, coordinating across multiple team in various departments to ensure successful implementation.
• Monitor project progress and proactively address risks and challenges to maintain alignment with business objectives.
• Support the development and deployment of tools and processes to improve team efficiency and productivity. 

Stakeholder Management and Collaboration: 

• Act as a central point of contact between supply, operations, analytics, product, and finance teams at Agoda and other brands of Booking Holdings.
• Work closely with Country Directors to understand their market needs and ensure alignment with broader organizational goals.
• Facilitate communication and alignment across teams, ensuring all stakeholders are informed and engaged throughout project lifecycles. 

Strategy, Performance Steering and Reporting: 

• Assist in defining OKRs and KPIs for the flights supply team, ensuring they align with overall company goals.
• Track, analyze and guide team performance against key metrics, providing regular updates and actionable insights to collaborators and leadership alike.
• Compile reports and updates for senior leadership to showcase progress, challenges, and outcomes of key initiatives. 

Operational Support: 

• Identify opportunities to streamline processes and improve operational efficiency across the flights supply team.
• Support the creation of scalable workflows and best practices for cross-departmental collaboration. 

What you will need to succeed: 

• Bachelor's degree in a relevant field; advanced degree preferred.
• 4-5 years of relevant experience in a strategy consulting firm or in a tech company (project / program manager role)
• Strong analytical and problem-solving skills.
• Strong communication and presentation skills, with the ability to convey complex ideas clearly and concisely.
• Proven track record of successful cross-functional collaboration and stakeholder management.
• Demonstrated ability to coordinate strategic initiatives and drive business growth.
• Ability to influence stakeholders
• Ability to learn fast and understand new business dynamics.
• Excitement to join a dynamic and innovative team within Agoda, with excellent growth prospects. 

It’s great if you have: 

• Knowledge of SQL or willingness to invest time to learn. 

Get to Know the Department:

Agoda’s Global Affairs Team works on key projects to advance the organization’s critical goals on legislative and policy work, stakeholder engagement, and sustainability. Our projects guarantee Agoda continues to play a positive role in leading the industry towards the future, where sustainable travel is the norm and where customers can travel more freely. Working with Global Affairs will offer the opportunity to network, learn, and gain valuable skills at the intersection of government affairs, sustainability, and technology. You will work on aligning Agoda’s strengths with government priorities to make real positive change around the world. Through these high-priority and innovative projects, you will impact the business and the communities we operate in on a global scale.

The Opportunity:

Government Affairs at Agoda harnesses the power of travel as a global force for good. We pioneer the partnerships that build a more connected world, building key relationships with governments to unlock the economic and social power of travel. Our team of experts in public policy, international relations, and communications collaborates with officials to champion tourism as a powerful driver for growth and development. By uniting strategic vision with technical expertise, we create scalable solutions that empower more people to see the world for less. 

As Coordinator, Government Affairs you’ll play a key role in supporting the operational and strategic delivery of our team’s initiatives. Reporting to the Senior Manager of Strategic Engagement, you’ll help ensure our government-facing events and day-to-day operations run smoothly, enabling the team to work efficiently and make an impact.  

*This role is 1-year contract, based in Bangkok

What You'll Do

Operational Support 

• Assist with routine tasks such as invoice processing, vendor documentation, document filing and meeting scheduling.  

• Maintain and update databases of government, industry and institutional contacts across key markets 

• Track team activities, maintain record and support reporting and planning.  

• Coordinate between internal teams (e.g Finance, Legal, Brand) to ensure smooth operations.  

Event & Engagement Coordination 

• Support planning and logistics for government-facing events, including major sponsorships, official visits and other events.