Job Description

Job Title: Specialist, Payroll Design  - JG 4
Reports to: Senior Manager ,  Payroll

Level: 4
Experience: 8–10 Years

Location: Bangkok

Role Purpose:
Payroll Service Design, Governance & Continuous Improvement is responsible for designing, maintaining, and enhancing the global payroll operational framework. This role ensures payroll operations are robust, efficient, and scalable by establishing strong SLAs, KPIs, governance controls, and a disciplined culture of continuous improvement.

A key element of this responsibility is to lead and embed these standards into all payroll projects, including system implementations, vendor transitions, and global expansions. By acting as the critical bridge between strategic design and operational execution, this role translates global payroll standards into practical, future-proof ways of working, ensuring consistent service delivery, financial accuracy, and audit readiness across all initiatives.

Key Responsibilities:

• Payroll Operating Framework & Governance
  • Own, maintain, and enhance the global payroll operating model, standard operating procedures (SOPs), process maps, and escalation frameworks.
  • Define and manage global payroll calendars and cut-off schedules.
  • Maintain the payroll governance and control framework, including approval matrices, segregation of duties, and the risk & control register.
  • Ensure all regional teams and external vendors adhere to defined global standards.
• Performance Management (SLA & KPI Oversight)
  • Design, implement, and manage a comprehensive global SLA and KPI framework covering accuracy, timeliness, first-time-right rates, and cost efficiency.
  • Produce and analyze monthly performance dashboards to track trends and identify service gaps.
  • Lead root-cause analysis for performance issues and drive corrective action plans.
• Audit, Compliance & Risk Management
  • Act as the primary point of coordination for all internal and external payroll audits (Internal Audit, External Audit, SOC1/ISAE).
  • Ensure perpetual audit readiness across the global payroll function.
  • Track, manage, and ensure timely closure of all audit findings and control action items.
• Continuous Improvement & Process Excellence
  • Establish and own the Payroll Continuous Improvement (CI) framework, identifying opportunities for automation, standardization, and simplification.
  • Lead CI initiatives (e.g., Lean, Six Sigma, Kaizen) to eliminate high-volume manual tasks, rework, errors, and process bottlenecks.
  • Quantify, track, and report on benefits realization, including reduced error rates, shorter cycle times, cost savings, and improved employee experience.
  • Foster a culture of continuous improvement across the payroll and accounting teams.
• Project, Change & Vendor Management
  • Serve as the payroll Subject Matter Expert (SME) for key projects, including system upgrades, vendor transitions, and country expansions.
  • Support User Acceptance Testing (UAT), cutover planning, and hypercare support to ensure successful project implementations.
  • Govern vendor performance through SLA tracking, preparing Quarterly Business Review (QBR) materials, and driving service improvement plans (SIPs).
  • Act as a central coordination point for resolving cross-regional operational issues.
• Payroll & Accounting Alignment
  • Partner closely with the Payroll Accounting team to ensure clear ownership and seamless handoffs between payroll processing and accounting activities.
  • Align on and reinforce controls impacting the general ledger (GL) and balance sheet integrity.
  • Support governance of payroll-to-GL reconciliation processes and escalate accounting-impacting issues.

Key Stakeholders:

• Head of Payroll Operations & Payroll Accounting
• Regional Payroll Managers & Teams
• Head of Payroll Accounting & Finance Controllers
• HR Operations, HRIT, and Shared Services Leadership
• Internal & External Audit Teams
• Payroll Vendors and Technology Partners

Success Measures (KPIs):

• Service Delivery: Consistent achievement or improvement against all payroll SLAs and KPIs (accuracy, on-time delivery).
• Quality & Efficiency: Measurable reduction in rework, retro payments, and manual processing time.
• Governance: Reduction in audit findings and strengthened control compliance.
• Improvement: Tangible benefits delivered through process simplification, automation, and standardization projects.
• Stakeholder Satisfaction: Positive feedback from regional and functional leaders on governance and support effectiveness.

Required Experience & Qualifications:

Experience:

• 7–8 years of progressive experience within global payroll operations, payroll project management, governance, or payroll accounting.
• Hands-on experience designing SLAs/KPIs, driving process improvement initiatives, and supporting large-scale payroll transformations.
• Proven experience managing outsourced payroll vendors and multi-country payroll models.
• Practical exposure to major payroll platforms (e.g., Workday, SAP, ADP, CloudPay, Dayforce).

Skills & Competencies:

• Analytical Acumen: Expert ability in data analysis, KPI design, trend spotting, and root-cause analysis.
• Process Excellence: Strong skills in process mapping, re-engineering, and methodologies like Lean or Six Sigma.
• Structured Governance: A meticulous and structured approach to documentation, controls, and risk management.
• Influential Leadership: Ability to lead, influence, and drive change without direct authority in a complex, matrixed environment.
• Communication: Exceptional verbal and written communication skills, capable of engaging effectively with technical teams, vendors, and senior leadership.
• Problem-Solving: A proactive and strategic problem-solver with a focus on designing sustainable, scalable solutions.

Top 5 Strategic Contributions for Payroll & Payroll Accounting

1. Establish a Unified Framework of Governance & Control

This role will create a single source of truth for how payroll is run, creating clarity and reducing risk for both operations and accounting teams.

• For Payroll Ops: Clear SOPs, escalation paths, and defined controls reduce ambiguity and prevent errors.
• For Payroll Accounting: A robust control framework and segregation of duties ensure the integrity of data flowing into the General Ledger (GL), making reconciliations smoother and more reliable.
• Result: A standardized, audit-ready environment that builds confidence with Finance and Internal Audit. 

2. Drive Data-Driven Performance Management with SLAs & KPIs

The manager will move the organization from reactive problem-solving to proactive performance management by implementing a clear metrics framework.

• For Payroll Ops: Metrics like First-Time-Right and retro correction rates directly measure process quality and pinpoint areas for improvement.
• For Payroll Accounting: Shared metrics on payroll accuracy provide an early warning system for potential accounting issues, allowing for proactive resolution before the books are closed.
• Result: Objective performance visibility that aligns both teams on shared goals of accuracy and timeliness.

3. Embed Continuous Improvement (CI) to Eliminate Manual Work & Rework

This role will systematically identify and eliminate the root causes of inefficiency that plague both departments.

• For Payroll Ops: Targeting high-volume manual tasks and error-prone steps directly reduces the operational burden and frees up capacity.
• For Payroll Accounting: Reducing rework and errors in payroll processing means fewer correcting journals and less time spent investigating discrepancies.
• Result: A more efficient function with lower costs, faster cycle times, and less frustration for both teams.

4. Champion Strategic Automation and Technology Optimization

The manager will act as a key driver for leveraging technology to create a seamless flow of accurate data from HR to Payroll to Accounting.

• For Payroll Ops: Identifying automation opportunities for data validation, report generation, and payment processing.
• For Payroll Accounting: Ensuring system upgrades and new tools are designed with seamless payroll-to-GL reconciliation in mind, automating data feeds wherever possible.
• Result: Reduced manual intervention, minimized risk of human error, and a more streamlined E2E process. 

5. Serve as the Central Hub for Vendor & Project Governance

This role ensures that external partners and internal projects deliver value and adhere to the organization's standards, rather than creating new problems.

• For Payroll Ops: Rigorous vendor SLA management and QBRs ensure service quality and hold partners accountable.
• For Payroll Accounting: By acting as the payroll SME on projects (e.g., system changes, new country expansions), the manager ensures that accounting requirements for controls and data integrity are "baked in" from the start, not added as an afterthought.
• Result: Successful, low-risk implementations and a predictable, high-quality service from vendors. 

#payroll #shanghai #beijing #hongkong #budapest #dublin #kualalumpur #malta #amsterdam #oslo #manila #warsaw #moscow #saintpetersburg #singapore #seoul #taipei #bangkok #Phuket #istanbul #london #manchester #liverpool #edinburgh #hcmc #hanoi #newdelhi #bangalore #india #yokohama  

Job responsibilities

Job qualifications

Other things to know

About Thoughtworks

#LI-Onsite

Are you looking for a unique opportunity to work at the cutting edge of travel? Would you want to work in a rapidly growing company with some of the sharpest minds in the industry?  How about living in one of the world’s most beautiful countries, one top-rated by expats? Then Agoda is the place for you!

Agoda is an online hotel and accommodation booking website part of the Booking Holdings Group (alongside Kayak, booking.com, rentalcars.com, and others), which is by far the largest and fastest growing travel portfolio in the world. The best part is that each brand operates independently, meaning we have the resources of a big enterprise, but the mentality of an entrepreneurial startup.

The Director of Product, is a senior role overseeing a team of product owners that look after a major strategic customer facing initiative. This role is a hands on role deep in the details while developing an overall strategy focused on innovation and inspiring a highly skilled team.

This position is based in Bangkok and open to candidates worldwide. We will assist you with visa and relocation package, ensuring a smooth transition to working and living in Bangkok.

What’s the work like? Agoda’s product team is the company’s engine for innovation. You can expect to work on the cutting edge of technology, data, digital marketing, algorithmic decision-making and consumer psychology – all at a scale that very few ecommerce companies in the world today can offer.

Responsibilities:

• Lead company-wide product innovation by overseeing the roadmaps and overall vision of the team. Relentlessly prioritize innovations to achieve growth goals
• Communicate your vision extensively with stakeholders across the organization, particularly in the marketing department
• Manage a team of product owners in supporting them to execute on their roadmaps.
• Act quickly on trends and opportunities by staying up to date on an extremely dynamic and competitive industry

Qualifications and experience:

• Extremely comfortable with data and analysis. Proven ability to leverage analytics and quantitative methods to inform and influence decision-making
• Experience working with designers solving complex user experience issues, preferably in an international ecommerce setting
• A hands on approach driven by a passion for rapidly designing and building projects, then A/B testing their success
• Entrepreneurial and analytical; effective at managing change in a fast-moving and constantly evolving business
• Ability to motivate and inspire a team to achieve beyond what they imagined possible

Preferred Qualifications:

• MBA, advanced math or engineering degree
• Able to design large data structures and write intermediate SQL queries

By applying to this job, you agree that Agoda may process your personal data in accordance with Agoda applicants privacy statement. (link to https://careersatagoda.com/privacy-statement/)

#sanfrancisco #sanjose #newyork #seattle #boston #sydney #brussels #toronto #paris #berlin #dublin #munich  #telaviv #amsterdam #london #PRDM #5 #LI-MK1

Get to know our team: 

In Product, ideas come alive. The world is moving fast so our culture empowers ownership and minimal bureaucracy. That’s the environment that enables you to do what you think is right – and quickly. Our Product Managers move fast, fail, learn, and pivot.

Being a product-centric organization, our team works cross-functionally to build products from conception to launch by bringing together engineering and business worlds. Agoda Product Managers work closely with executive leadership and have high visibility among the C-suite; they have direct impact on Agoda’s growth and strategy. Product puts our travelers first and delivers that special travel experience in the most creative expression.

The opportunity:

This role is BANGKOK-BASED, RELOCATION PROVIDED. Principal Product Managers are analytical and data-driven individuals, who’re responsible for building products end-to-end focusing on analyzing and experimenting until our solutions are perfectly tailored to our travelers. As our next Product Leader, you will drive product strategy and partner closely with senior leadership cross-functionally to define, build, and deliver the best travel solutions.

You will get dedicated engineering resources that you, and only you define and allocate. We expect you to have a hands-on mentality and spend considerable time with your SCRUM teams, have enthusiasm to develop engineered processes and technologies and apply innovative solutions to make organizational improvements. You can modify *every* system we have in our company to suit their needs.

By applying to this role, you'll be considered for a role either in User Experience, Marketing, Finance or Supply product vertical. The goal is to match you with the team that best aligns with your interests, competencies, and where you will have the most impact. We’re looking for Product Leaders for every part of our business. Our entire Product team sits in Bangkok. 

In this role, you'll get to: 

• Analyze the online travel ecosystem, markets, competitive landscape and user requirements.
• Conceptualize, launch and optimize products and features, experiment, test their performance and iterate quickly.
• Work collaboratively with Engineering, Marketing, Legal and UX teams on cutting-edge technologies.
• Develop innovative solutions to some of the world’s difficult problems by collaborating as needed across regions, product areas, and functions.

 What you'll need to succeed:

• Bachelor’s degree in technical field (i.e. Computer Science, Statistics, Engineering, Mathematics, or similar quantitative discipline).
• Proven ability to leverage analytics and quantitative methods to inform and influence decision-making
• Strong data skills 
• Excellent communication skills (both verbal and written in English) with proven ability to convey complex messages clearly and with conviction to different stakeholders
• Experience developing and launching products
• Experience leading global product vision, go-to-market strategy and design discussions.
• Entrepreneurial and analytical skills; effective at breaking down complex problems and driving and managing change
• Hands-on mentality

It's great if you have:

• MBA or Master’s degree in Math, Economics, Computer Science or Statistics
• Data tools - SQL, Python, R, or equivalent

#seattle #sanfrancisco #beijing #newyork #london #bangkok #singapore #chicago #hongkong 

Overview:

The focus of this role is on our white-label offering, partnering with our B2B partners to ensure they have the data and services to leverage the Agoda’s technological products on their platform and provide a better experience for our shared customers. 

Agoda’s Senior Product Managers are responsible for defining the overall strategy and goals for Agoda’s various products, including the website, mobile applications and mobile website, email marketing, as well as advanced internal products and tools such as algorithmic PPC bidding systems and pricing software. SPMs drive the relentless innovation required to stay ahead in an extremely dynamic and competitive industry. SPMs create and maintain a product roadmap and will be responsible for communication with all stakeholders (business heads, marketing, developers, and senior management) to ensure that Agoda’s products continue to perform at the highest possible level and serve the needs of our many customer groups.

A Senior Product Manager will see the big picture and the small detail at the same time. He or she will understand the broad needs of the business, scan the competitive landscape in which their product operates, spot trends and technical developments and update the product roadmap as needed.  At the same time, he or she will understand every detail of the product from design to functionality to usability. They will need to understand various eCommerce metrics and concepts very well – conversion, repeat rates, ROI, site performance metrics, bounce rates, return on investment, etc.

In summary, an Agoda Senior Product Manager can expect to work on the cutting edge of technology, data, digital marketing, algorithmic decision-making, and consumer psychology – all at a scale that very few eCommerce companies in the world today can offer. 

 Responsibilities:

• Working on white-label products from ideation until launch
• Working closely with white-label partners to leverage Agoda’s technological product on their platform
• Monitoring and analyzing market conditions, conducting competitor and technological landscape analysis, and prioritizing market segment opportunities
• Setting the strategic direction of how to best align the short-term and the long-term strategy based on customer needs and business goals
• Converting strategic goals into operational tasks
• Managing an agile team for launch to create and maintain a consistent, branded look and feel across all products
• Defining KPIs for all projects and evaluating the success of a project
• Defining navigational flow and user experience on the site, apps, etc.
• Evaluating risks and tradeoffs associated with each course of action
• Working closely with users to ensure all projects meet business needs

 Qualifications:

• Bachelor’s degree in a technical field (i.e., Computer Science, Statistics, Engineering, Mathematics, or similar quantitative discipline).
• 3+ years of experience in product management
• Strong communication and presentation skills (English and Japanese)

• Proven ability to leverage analytics and quantitative methods to inform and influence decision-making
• Experience working in a fast-paced and high-growth environment
• Experience in B2B2C, B2B or B2C products
• Experience and passion for web design, functionality, and testing
• Enthusiasm to develop engineered processes and technologies and to apply innovative solutions to make organizational improvements while encouraging creative thinking and innovation
• Ability to motivate and inspire development teams to achieve beyond what they imagined possible
• Ability to work well with and influence stakeholders at all levels
• Entrepreneurial and analytical; effective at managing change in a fast-moving and constantly evolving business
• Experience with the latest internet trends and technologies
• MBA or advanced Math, Computer Science, or Statistics degree preferred

In addition, the ideal candidate will demonstrate the following competencies and skill sets:

• Relentless curiosity and an urge to innovate, measure and improve
• Openness to change and new information
• Proven skills in recruitment and staff leadership
• Hands-on mentality
• Recognizes own strengths and weaknesses
• Process-oriented and strong problem-solving skills
• Capacity to identify and keep up to date on relevant global trends
• Collaborative and consensual approach.
• Commitment to ‘speed wins’ philosophy
• Highly ethical

Agoda is proud to be an Equal Opportunity Employer. We are committed to equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status and other legally protected characteristics. If you need assistance or an accommodation due to a disability, please let us know.

#Tokyo #Osaka #Yokohoma #Kyoto #Sapporo #seattle #sanfrancisco #beijing #newyork #london #bangkok #singapore #chicago #hongkong #singapore #berlin #shanghai #losangeles #boston #austin #toronto #luxembourg #munich #oslo #copenhagen #stockholm #helsinki #brussels #hamburg #stuttgart #taipei #hamburg #stuttgart #dublin #telaviv #sydney #melbourne #perth #vancouver #montreal #prague #paris #dublin #telaviv #milan #rome #tokyo #osaka #lisbon #amsterdam #moscow #saintpetersburg #frankfurt #shenzhen #istanbul #dubai #kiev #seoul #LI-Hybrid

Get to Know our Team 

Agoda’s Technical Product Management (TPM) organization drives internal platforms and tools that enable thousands of engineers to build and operate world-class products efficiently and reliably. Our TPMs play a key role in bridging business, data, and technology—translating complex needs into scalable solutions that empower teams across the company. 

The Observability domain ensures Agoda’s systems are visible, traceable, and resilient—helping us maximize uptime and minimize recovery time from incidents so customers always enjoy the best experience possible. This includes building and evolving our platforms for telemetry, distributed tracing, anomaly detection, alerting, and incident management. The work is both highly technical and highly impactful, sitting at the core of Agoda’s Production Excellence. 

The Opportunity 

As a Technical Product Manager for Observability, you will lead the vision, roadmap, and delivery of Agoda’s observability platforms. You’ll collaborate with engineers, SREs, and data scientists to strengthen our ability to detect, prevent, and resolve production issues faster—leveraging data and AI to drive smarter, more proactive monitoring. 

This is a high-impact role that shapes how Agoda builds reliable, scalable systems powering millions of traveler experiences every day. 

In This Role, You’ll Get To: 

• Own the full product lifecycle for observability platforms—from concept to delivery and continuous improvement.
• Define the vision for anomaly detection, tracing, and visibility systems that accelerate detection and recovery.
• Partner with engineers, SREs, and product teams to identify reliability pain points and prioritize impactful solutions.
• Balance product velocity with technical debt and operational risk, working closely with senior engineers.
• Define and track key metrics to measure platform impact.
• Collaborate with data scientists to apply ML/AI techniques.
• Communicate effectively across all levels—especially during complex or time-sensitive situations.
• Demonstrate strong leadership, organization, and execution skills to drive initiatives from concept to launch.
• Stay current with industry trends in observability, SRE, and ML-driven monitoring, and apply them at Agoda. 

What You’ll Need to Succeed: 

• 3+ years of technical product or program management experience in a fast-paced environment.
• 5+ years of technical experience/familiarity with observability, reliability, or production excellence domains (e.g., monitoring, tracing, incident management).
• Strong product management and communication skills, with the ability to influence without authority across technical and business teams.
• Proven ability to define vision and strategy, set clear priorities, and deliver measurable impact.
• Experience managing complex, cross-functional technical initiatives end-to-end.
• Excellent stakeholder management and presentation skills; able to simplify complex technical concepts.
• Familiarity with observability, reliability, or production excellence domains (e.g., monitoring, tracing, incident management).
• Analytical and data-driven mindset; comfortable using metrics, dashboards, or SQL to support decision-making.
• Highly organized and adaptable, able to manage multiple priorities and navigate ambiguity.
• Hands-on experience with product management tools (e.g., JIRA, Confluence).
• Energetic, curious, and proactive—the drive to “figure things out” and make meaningful improvements. 

***This position requires a successful candidate to relocate fully to Bangkok, Thailand, where relocation support is provided.***

#bangkok #sanjose #losangeles #sydney #melbourne #perth  #vancouver #shanghai #beijing #shenzhen #copenhagen #paris #hongkong #budapest #jakarta #dublin #telaviv #milan #rome #tokyo #kualalumpur #amsterdam #oslo #jerusalem #moscow #barcelona #madrid #stockholm #zurich #taipei #london #wroclaw #warsaw #chennai #pune #toronto #austin #sydney #chichago #noida #delhi #seattle #hyderabad #gurgaon #newyork #bangalore #boston #bengaluru #berlin #mumbai #IT #4 #5 #LI-ST2 #LI-Hybrid

Get to Know our Team 

Agoda’s Technical Product Management (TPM) organization drives internal platforms and tools that enable thousands of engineers to build, ship, and operate world‑class products efficiently and reliably. Our TPMs bridge business, data, and technology—translating complex engineering and operational needs into scalable solutions that empower teams across the company. 

The Production Deployments domain owns the end‑to‑end lifecycle of production services at Agoda—from initial deployment through operating, scaling, day‑to‑day management, and eventual retirement. This work spans more than a thousand services in production and includes deployment orchestration, private cloud runtime environments, service controls, and cost‑aware resource management. The domain is central to Agoda’s Production Excellence, balancing developer autonomy with the guardrails required for reliability, security, and efficiency at scale. 

The Opportunity 

As a Technical Product Manager for Production Deployments, you define and evolve the platforms that govern how services are deployed, operated, scaled, and managed in production. You partner with platform engineers, SREs, and application teams to improve not only how software is released, but also how it consumes resources, manages risk, and operates cost‑effectively across its lifecycle. 

This is a high‑impact role shaping how thousands of services run in production—enabling teams to move quickly while providing the visibility, controls, and standards required to operate reliably at scale. 

In This Role, You’ll Get To: 

• Own the full product lifecycle for production deployment and runtime platforms—from discovery and design through adoption and continuous improvement. 
• Define a clear long‑term vision for managing production services, including deployment, operating, scaling, upgrades, and decommissioning. 
• Partner with platform engineers, SREs, and service owners toidentify operational challenges and prioritize high‑impact platform capabilities. 
• Enable safer and more efficient releases through automation, standardization, and platform guardrails.
• Drive visibility and controls around resource usage and cost, enabling teams tooptimize and right‑size their services. 
• Design and evolve self‑service capabilities and controls that allow teams to manage services independently while meeting reliability and security standards.
• Balance delivery velocity with reliability, capacity management, and cost efficiency.
• Define and track key metrics across the service lifecycle, including deployment frequency, change failure rates, resourceutilization, cost efficiency, and recovery time. 
• Communicate clearly across engineering and leadership, including during complex or high‑impact production situations.
• Demonstrate strong ownership and execution, driving initiatives from concept through broad adoption across a large engineering organization. 
• Stay current with industry practices in CI/CD, cloud platforms, platform engineering, cost optimization, and large‑scale service operations, and apply them pragmatically.

What You’ll Need to Succeed: 

• Experience working in or closely with production environments, with understanding of how services are deployed,operated, scaled, and supported in live systems. 
• Ability to understand developer and service‑owner requirements at a technical level, including the workflows and controls needed tooperate applications in production. 
• Proven ability to navigate differing requirements, such as speed vs. safety, flexibility vs. standardization, and team‑specific needs vs. platform consistency.
• 3+ years of experience in technical product or program management within a highly technical environment.
• Strong product thinking and communication skills, with the ability to influence and align engineering teams without direct authority.
• Experience defining strategy, setting priorities, and delivering platform capabilities used by many teams.
• Experience leading complex, cross‑functional initiatives involving infrastructure, cloud, or internal developer platforms.
• Excellent stakeholder management skills, able to clearly articulate technical trade‑offs and decisions.
• Working familiarity with common production concepts such as containerized services, service discovery, service meshes, or orchestration platforms.
• Data‑driven mindset; comfortable working with metrics, dashboards, or SQL to inform decisions and measure impact.
• Highly organized and adaptable, comfortable operating in ambiguous spaces with evolving requirements.
• Hands‑on experience with product and delivery tools such as JIRA and Confluence.
• Curiosity, ownership, and a continuous‑improvement mindset, focused on enabling engineers tooperate services effectively at scale. 

***This position requires a successful candidate to relocate fully to Bangkok, Thailand, where relocation support is provided.***

#bangkok #sanjose #losangeles #sydney #melbourne #perth  #vancouver #shanghai #beijing #shenzhen #copenhagen #paris #hongkong #budapest #jakarta #dublin #telaviv #milan #rome #tokyo #kualalumpur #amsterdam #oslo #jerusalem #moscow #barcelona #madrid #stockholm #zurich #taipei #london #wroclaw #warsaw #chennai #pune #toronto #austin #sydney #chichago #noida #delhi #seattle #hyderabad #gurgaon #newyork #bangalore #boston #bengaluru #berlin #mumbai #IT #4 #5 #LI-ST2 #LI-Hybrid

Technical Product Manager – ML & LLM Platforms

The Opportunity
Agoda is rapidly accelerating its AI transformation. Our ambition is to make ML and LLM application development fast, scalable, reliable, and increasingly autonomous.
We are looking for a Technical Product Manager to own and evolve Agoda’s ML & LLM Ops platforms. This role will shape how teams across Agoda build, iterate, deploy, monitor, and scale machine learning and large language model applications.

You will operate at the intersection of platform engineering, applied AI teams, and emerging AI coding agents — ensuring our internal platforms are production-grade, optimized for experimentation, and increasingly native to AI-assisted development.

This is a high-impact role in a fast-moving space, where the goal is not just to support ML/LLM applications — but to enable them to be created and iterated on with increasing automation and minimal human friction.

In This Role, You’ll Get to 

• Define and evolve the product vision and roadmap for Agoda’s ML & LLM Ops platforms
• Shape how teams productionize ML models and LLM-powered applications
• Identify platform gaps, scalability constraints, and optimization opportunities
• Drive the evolution of our platform to support AI-native development workflows and coding agents

Requirements & Opportunity Discovery

• Gather requirements from ML engineers, data scientists, backend engineers, and AI application teams
• Translate complex technical needs into clear product requirements and prioritization frameworks
• Proactively identify opportunities to reduce friction, improve reliability, and increase deployment velocity
• Balance experimentation flexibility with governance, safety, and cost efficiency

Execution & Delivery

• Own features end-to-end: concept, specification, prioritization, implementation, and post-launch analysis
• Partner closely with engineering to balance platform scalability, performance, and technical debt
• Ensure platform capabilities support monitoring, evaluation, retraining, versioning, and observability of ML/LLM systems
• Drive adoption through documentation, training, and internal evangelism

AI-Native Platform Evolution

• Collaborate with engineering to level up Agoda’s platforms to be more compatible with AI coding assistants and autonomous agents
• Ensure platform APIs, tooling, and abstractions enable meaningful AI-generated code contributions
• Help define guardrails and workflows that allow safe, reliable AI-assisted development

What You’ll Need to Succeed

• 5+ years of experience in ML engineering, data science, platform engineering, or a related technical domain
• 2+ years of technical product or program management experience in fast-paced, high-scale environments
• Experience working with ML Ops and/or LLM Ops concepts (model lifecycle, evaluation, monitoring, versioning, deployment pipelines)

Technical Depth

• Strong understanding of ML systems and model lifecycle management
• Familiarity with LLM application patterns (RAG, fine-tuning, prompt management, evaluation frameworks, etc.)
• Comfortable discussing architecture, APIs, infrastructure trade-offs, and scalability concerns with senior engineers
• Strong analytical mindset with the ability to reason about system design, performance, and cost trade-offs

Leadership & Mindset

• Strong cross-functional leadership skills and ability to influence without authority
• Comfortable operating in ambiguity and rapidly evolving technological landscapes
• Excellent communication skills — able to translate between business, platform engineering, and AI application teams
• Proactive, structured thinker with a strong problem-solving mindset
• High ownership and bias for impact

Why This Role Is Unique

• You will shape how AI is built at scale inside Agoda.
• You will influence the evolution of our internal platforms toward AI-native and agent-compatible development.
• You will work at the forefront of ML and LLM production systems in a rapidly changing ecosystem.
• Your work will directly accelerate Agoda’s ability to deliver AI-powered experiences to millions of customers worldwide.

***This position requires a successful candidate to relocate fully to Bangkok, Thailand, where relocation support is provided.***

#bangkok #sanjose #losangeles #sydney #melbourne #perth  #vancouver #shanghai #beijing #shenzhen #copenhagen #paris #hongkong #budapest #jakarta #dublin #telaviv #milan #rome #tokyo #kualalumpur #amsterdam #oslo #jerusalem #moscow #barcelona #madrid #stockholm #zurich #taipei #london #wroclaw #warsaw #chennai #pune #toronto #austin #sydney #chichago #noida #delhi #seattle #hyderabad #gurgaon #newyork #bangalore #boston #bengaluru #berlin #mumbai #IT #4 #5 #LI-ST2 #LI-Hybrid

*Thai nationals only*

Overview of the Job

We are looking for an Accounting Manager to lead Sertis’ combined accounting and some finance operations task. This role goes beyond core accounting to also own treasury, accounts payable, accounts receivable, and finance operations, making sure cash, controls, and reporting all run smoothly. Reporting directly to the C-level, you will coach a small team of accounting and finance staff, partner with business units across Sertis, and play a central role in scaling our finance function as the company grows. 

In this role, you will get to:

• Own month-end, quarter-end, and year-end closing processes, ensuring accurate and timely financial statements in line with TFRS
• Manage the full accounts payable and accounts receivable cycles, including vendor payments, customer collections, aging analysis, and credit control
• Lead treasury and cash management activities, including daily cash positioning, bank relationship management, FX exposure monitoring, and short-term liquidity planning
• Ensure full compliance with Thai tax regulations (VAT, withholding tax, corporate income tax) and oversee timely filings and submissions
• Manage the annual external audit and serve as the primary point of contact for auditors, tax authorities, and regulators
• Develop, document, and continuously improve accounting and finance policies, internal controls, and SOPs across the end-to-end finance operations
• Partner with people team, project managers, and business team to align financial operations with commercial activity and improve working capital
• Support and Identify opportunities to automate and streamline finance processes, including driving better use, configuration, and module adoption of Odoo across accounting, AP, AR, and treasury
• Support strategic initiatives such as funding rounds, banking facilities, and corporate transactions as needed
• Support and coach a team accounting staff across general ledger, AP, AR, and treasury functions.

You’ll Be Successful If You Have:

• Bachelor’s degree in Accounting, Finance, or a related field; CPA is a plus, and an MBA, CFA, or further professional certification is a strong plus
• At least 5 years of experience across accounting and operations, with at least 1 year in a managerial or team-lead capacity; experience in the tech, services, or consulting industry is a plus.
• Strong technical knowledge of TFRS, Thai tax law, and statutory reporting; combined exposure to AP, AR, and treasury is essential
• Proven experience leading end-to-end close cycles, managing external audits, and overseeing cash and working capital
• Hands-on experiences with Odoo (ERP and accounting system) is highly preferred; equivalent experience with other ERPs (e.g., SAP, Oracle NetSuite, Microsoft Dynamics) combined with willingness to ramp up on Odoo will also be considered
• Advanced MS Excel skills (pivot tables, lookups, complex formulas) for analysis, reconciliation, and cash forecasting
• Strong analytical, problem-solving, and process-improvement mindset, with a keen attention to detail
• Excellent organizational and multitasking skills, with the ability to manage competing priorities in a fast-paced environment
• Strong in English communication and interpersonal skills, with the ability to present complex financial information to non-financial stakeholders

#LI-SERTIS

ROLE PURPOSE AND DESCRIPTION

QUALIFICATIONS

Get to Know our Team: 

In Product, ideas come alive. The world is moving fast so our culture empowers ownership and minimal bureaucracy. That’s the environment that enables you to do what you think is right – and quickly. Product Operations is a large, multicultural team of diversely talented individuals that serve as the curators of Agoda’s content. We manage all the content our customers and partners see on each of our products. As a part of our team, you will take ownership of processes that are critical to multiple other teams across the business. We are driving property-level content to map inventories from 3rd party supplies which will enable our reach to span the globe. Content Operations is also keen on self-improvement and innovation. We run our own structured data and analyze it to make impactful decisions. With the support of state-of-the-art technology and an enriching work environment, we strengthen the bottom line and drive new business for Agoda.  

The Opportunity:  

As an Analyst/Senior Analyst, you will report directly to either the Senior Manager or Associate Director within the Product Department and this will be an individual contributor role. You will be responsible and fully empowered to work with the partners on the ground. You will be supported by a team within the Product department and work closely with other Team members within Agoda. You will be instrumental in ensuring there is consistency in data being used for reporting, identifying value-added data to help the business grow as well as using data to make strategic business decisions. You will be expected to dig into data to provide business insights, guide decision-making and offer valuable inputs to further grow our business model.

In this Role, you’ll get to:

• Translate internal briefs into analytical projects (to include refining the initial brief and asking the ‘right questions’, working through potential hypotheses and storyboarding the output)
• Use and analyze data from multiple large-scale data warehouses and present statistically strong analysis to a wide range of business stakeholders.
• Conducted an analysis of customer behavior and their path through the platform, guaranteeing that the conversion rates for each front-end page met the established benchmarks and continually pinpointed opportunities for enhancement.
• Partnered with the Product Design and User Research team to generate fresh data-driven projects, one of which involved the development of a Dashboard designed for more efficient monitoring of user behavior and the measurement of novel business metrics.
• Drive new analytical initiatives and projects aimed at improving organizational efficiency and shaping Agoda supply.
• Identify, support, and lead projects aimed at scaling up the way the Supply organization leverages on data, insights, and intelligence.
• Automate manual operational processes and present back on time savings gained through modernization of business operations

What you’ll Need to Succeed:

• Bachelor’s degree or higher in Mathematics, Business, Economics, Data Science, Information Technology or similar field
• Bachelor’s Degree or higher in computer sciences, engineering, mathematics, statistics, data science or a related degree program. Masters degree preferred.
• Advanced domain of data analysis and data visualization tools and software such as Excel, SQL, Tableau, Python or similar
• Analytical mindset, with proven track record in using data to measure performance and make decisions
• Excellent problem-solving skills including the ability to analyze and resolve complex problems using data
• Ability to work under pressure in a fast-paced and rapidly changing environment
• Excellent communication skills (both verbal and written), with proven ability to convey complex messages clearly and with conviction
• Team player with strong interpersonal, relationship-building, and stakeholder management skills

#STRA#ANLS#MRKT#3#LI-TR2 #Bengaluru #SãoPaulo #Delhi #NewYorkCity #Nigeria #London #Hyderabad #Pune #Mumbai #Colombia #Paris #Jakarta #Chennai #SanFrancisco #WashingtonDC #Toronto #Pakistan #LosAngeles #Dallas #Chicago #Kenya #Boston #Shanghai #Egypt #BuenosAires #Manila #Netherlands #Singapore #RiodeJaneiro #Beijing #Atlanta #Sydney #Madrid #Vietnam #SaudiArabia #Peru #Melbourne #Ireland #Russia #Bangladesh #MexicoCity #Philadelphia #Chile #SeattleArea #Noida #Kolkata #Guangdong #UnitedArabEmirates #TelAvivDistrict #Houston #KualaLumpur #BeloHorizonte #SouthKorea #Bangkok #Istanbul #Austin #Curitiba #Warsaw #Campinas #Barcelona #Ukraine #CostaRica #Berlin #Romania #Denver #Johannesburg #Minneapolis #Manchester #Miami #MexicoCity #Phoenix #Detroit #Lisbon #Coimbatore #Milan #PortoAlegre #Vancouver #Montreal #Charlotte #SanDiego #Ghana #SaltLakeCity #Raleigh #HongKong #Fortaleza #Munich #Prague #Ecuador #TampaBay #Tokyo #Serbia #Lithuania #Taipei #Cracow #Zhejiang #CapeTown #Brasilia #Columbus data representation data analysis SQL data analytics analytics python (programming language) data mining data science r (programming language) tableau analytical skills data visualization databases business analysis business intelligence (bi) microsoft sql server #productanalyst #product

Get to Know our Team: 

In Product, ideas come alive. The world is moving fast so our culture empowers ownership and minimal bureaucracy. That’s the environment that enables you to do what you think is right – and quickly. Product Operations is a large, multicultural team of diversely talented individuals that serve as the curators of Agoda’s content. We manage all the content our customers and partners see on each of our products. As a part of our team, you will take ownership of processes that are critical to multiple other teams across the business. We are driving property-level content to map inventories from 3rd party supplies which will enable our reach to span the globe. Content Operations is also keen on self-improvement and innovation. We run our own structured data and analyze it to make impactful decisions. With the support of state-of-the-art technology and an enriching work environment, we strengthen the bottom line and drive new business for Agoda.  

The Opportunity:  

As an Analyst/Senior Analyst, you will report directly to either the Senior Manager or Associate Director within the Product Department and this will be an individual contributor role. You will be responsible and fully empowered to work with the partners on the ground. You will be supported by a team within the Product department and work closely with other Team members within Agoda. You will be instrumental in ensuring there is consistency in data being used for reporting, identifying value-added data to help the business grow as well as using data to make strategic business decisions. You will be expected to dig into data to provide business insights, guide decision-making and offer valuable inputs to further grow our business model.

In this Role, you’ll get to:

• Translate internal briefs into analytical projects (to include refining the initial brief and asking the ‘right questions’, working through potential hypotheses and storyboarding the output)
• Use and analyze data from multiple large-scale data warehouses and present statistically strong analysis to a wide range of business stakeholders.
• Conducted an analysis of customer behavior and their path through the platform, guaranteeing that the conversion rates for each front-end page met the established benchmarks and continually pinpointed opportunities for enhancement.
• Partnered with the Product Design and User Research team to generate fresh data-driven projects, one of which involved the development of a Dashboard designed for more efficient monitoring of user behavior and the measurement of novel business metrics.
• Drive new analytical initiatives and projects aimed at improving organizational efficiency and shaping Agoda supply.
• Identify, support, and lead projects aimed at scaling up the way the Supply organization leverages on data, insights, and intelligence.
• Automate manual operational processes and present back on time savings gained through modernization of business operations

What you’ll Need to Succeed:

• Bachelor’s degree or higher in Mathematics, Business, Economics, Data Science, Information Technology or similar field
• Bachelor’s Degree or higher in computer sciences, engineering, mathematics, statistics, data science or a related degree program. Masters degree preferred.
• Advanced domain of data analysis and data visualization tools and software such as Excel, SQL, Tableau, Python or similar
• Analytical mindset, with proven track record in using data to measure performance and make decisions
• Excellent problem-solving skills including the ability to analyze and resolve complex problems using data
• Ability to work under pressure in a fast-paced and rapidly changing environment
• Excellent communication skills (both verbal and written), with proven ability to convey complex messages clearly and with conviction
• Team player with strong interpersonal, relationship-building, and stakeholder management skills

#STRA#ANLS#MRKT#3#LI-TR2 #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #washdc #tirana #yerevan #sydney #melbourne #perth #vienna #graz #linz #baku #minsk #brussels #antwerp #ghent #charleroi #liege #saopaolo #sofia #toronto #vancouver #montreal #shanghai #beijing #shenzhen #zagreb #cyprus #prague #Brno #Ostrava #copenhagen #cairo #alexandria #giza #estonia #helsinki #paris #nice #marseille #rouen #lyon #toulouse #tbilisi #berlin #munich #hamburg #stuttgart #cologne #frankfurt #dusseldorf #dortmund #essen #Bremen #leipzig #dresden #hanover #nuremberg #athens #hongkong #budapest #bangalore #newdelhi #jakarta #bali #bandung #dublin #telaviv #milan #rome #naples #turin #palermo #venice #bologna #florence #tokyo #osaka #yokohama #nagoya #okinawa #fukuoka #sapporo #amman #irbid #riga #beirut #tripoli #vilnius #luxembourg #kualalumpur #malta #chisinau #amsterdam #oslo #jerusalem #manila #warsaw #krakow #sintra #lisbon #porto #braga #cascais #loures #amadora #almada #doha #alrayyan #bucharest #moscow #saintpetersburg #riyadh #jeddah #mecca #medina #belgrade #singapore #bratislava #capetown #johannesburg #seoul #barcelona #madrid #valencia #seville #bilbao #malaga #oviedo #alicante #laspalmas #zaragozbanga #stockholm #zurich #geneva #basel #taipei #tainan #taichung #kaohsiung #Phuket #bangkok #istanbul #ankara #izmir #dubai #abudhabi #sharjah #london #manchester #liverpool #edinburgh #kiev #hcmc #hanoi #sanaa #taiz #aden #gibraltar #marrakech #lodz #wroclaw #poznan #Gdansk #szczecin #bydgoszcz #lublin #katowice #rio #salvador #fortaleza #brasilia #belo #belem #manaus #curitiba #portoalegre #saoluis data representation data analysis SQL data analytics analytics python (programming language) data mining data science r (programming language) tableau analytical skills data visualization databases business analysis business intelligence (bi) microsoft sql server #productanalyst #product

Get to know our team:  

The Marketing team at Agoda is highly data-driven and focused on developing at-scale, measurable marketing programs designed to improve the lifetime value of Agoda customers. The team combines a blend of the best analysts, marketing strategists and data scientists, collectively building a team that thrives on data, creative ideas and technology. . The Marketing leadership fosters a great learning environment, providing the opportunity to learn and grow by working closely with experts from a diverse variety of backgrounds from across the globe.

Due to continued expansion, there are multiple analyst roles within the marketing team across different marketing channels.  While the scope will vary depending on these channels,  here are some  examples:

• Experimentation and optimizing campaign performance: Experiment with ads/campaign structures and bidding& pricing strategies on partners such as Google, Bing,  Tripadvisor, Trivago and other search engines. Adapt to new product features and roll out changes from successful tests.
• Modeling: Analyze vast amounts of data generated by experiments, develop predictive models using data science techniques (eg. understanding impact on bookings from large scale TV campaigns or demand elasticity from pricing optimization) and liaise with product teams on implementation roadmap
• Reporting, analysis and insights: Building dashboards to track performance, derive insights, understand growth levers and communicate recommendations via presentations to stakeholders

What you’ll Need to Succeed:  

• Bachelor’s degree or higher from top university in a quantitative subject (computer science, mathematics, engineering business or science)
• Excellent verbal and written communication skills in English
• 2+ years experience in data crunching from top-tier consulting, investment banking, private equity or strategy/business  for a fast-growing globaltech company
• Experience in one or more data analysis packages or databases, eg., SAS, R, SPSS, Python, VBA, SQL and visualization tools, eg. Tableau, Power BI
• Ability to move fast and be efficient, making decisions on objective evidence rather than subjective gut feel
• Innate desire to take ownership, make an impact and influence outcomes
• Excellent organizational skills, attention to detail and ability to work independently

It’s great if you have:  

• Experience in digital marketing or ecommerce
• Experience with A/B testing and other testing metrics
• Strong presentation and negotiation skills
• Skills that foster collaboration and team spirit

#STRA#ANLS#MRKT#3#LI-TR2 #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #washdc #tirana #yerevan #sydney #melbourne #perth #vienna #graz #linz #baku #minsk #brussels #antwerp #ghent #charleroi #liege #saopaolo #sofia #toronto #vancouver #montreal #shanghai #beijing #shenzhen #zagreb #cyprus #prague #Brno #Ostrava #copenhagen #cairo #alexandria #giza #estonia #helsinki #paris #nice #marseille #rouen #lyon #toulouse #tbilisi #berlin #munich #hamburg #stuttgart #cologne #frankfurt #dusseldorf #dortmund #essen #Bremen #leipzig #dresden #hanover #nuremberg #athens #hongkong #budapest #bangalore #newdelhi #jakarta #bali #bandung #dublin #telaviv #milan #rome #naples #turin #palermo #venice #bologna #florence #tokyo #osaka #yokohama #nagoya #okinawa #fukuoka #sapporo #amman #irbid #riga #beirut #tripoli #vilnius #luxembourg #kualalumpur #malta #chisinau #amsterdam #oslo #jerusalem #manila #warsaw #krakow #sintra #lisbon #porto #braga #cascais #loures #amadora #almada #doha #alrayyan #bucharest #moscow #saintpetersburg #riyadh #jeddah #mecca #medina #belgrade #singapore #bratislava #capetown #johannesburg #seoul #barcelona #madrid #valencia #seville #bilbao #malaga #oviedo #alicante #laspalmas #zaragozbanga #stockholm #zurich #geneva #basel #taipei #tainan #taichung #kaohsiung #Phuket #bangkok #istanbul #ankara #izmir #dubai #abudhabi #sharjah #london #manchester #liverpool #edinburgh #kiev #hcmc #hanoi #sanaa #taiz #aden #gibraltar #marrakech #lodz #wroclaw #poznan #Gdansk #szczecin #bydgoszcz #lublin #katowice #rio #salvador #fortaleza #brasilia #belo #belem #manaus #curitiba #portoalegre #saoluis data representation data analysis SQL data analytics analytics python (programming language) data mining data science r (programming language) tableau analytical skills data visualization databases business analysis business intelligence (bi) microsoft sql server machine learning statistics power bi

Get to know our team:  

The Marketing team at Agoda is highly data-driven and focused on developing at-scale, measurable marketing programs designed to improve the lifetime value of Agoda customers. The team combines a blend of the best analysts, marketing strategists and data scientists, collectively building a team that thrives on data, creative ideas and technology. . The Marketing leadership fosters a great learning environment, providing the opportunity to learn and grow by working closely with experts from a diverse variety of backgrounds from across the globe.

Due to continued expansion, there are multiple analyst roles within the marketing team across different marketing channels.  While the scope will vary depending on these channels,  here are some  examples:

• Experimentation and optimizing campaign performance: Experiment with ads/campaign structures and bidding& pricing strategies on partners such as Google, Bing,  Tripadvisor, Trivago and other search engines. Adapt to new product features and roll out changes from successful tests.
• Modeling: Analyze vast amounts of data generated by experiments, develop predictive models using data science techniques (eg. understanding impact on bookings from large scale TV campaigns or demand elasticity from pricing optimization) and liaise with product teams on implementation roadmap
• Reporting, analysis and insights: Building dashboards to track performance, derive insights, understand growth levers and communicate recommendations via presentations to stakeholders

What you’ll Need to Succeed:  

• Bachelor’s degree or higher from top university in a quantitative subject (computer science, mathematics, engineering business or science)
• Excellent verbal and written communication skills in English
• 2+ years experience in data crunching from top-tier consulting, investment banking, private equity or strategy/business  for a fast-growing globaltech company
• Experience in one or more data analysis packages or databases, eg., SAS, R, SPSS, Python, VBA, SQL and visualization tools, eg. Tableau, Power BI
• Ability to move fast and be efficient, making decisions on objective evidence rather than subjective gut feel
• Innate desire to take ownership, make an impact and influence outcomes
• Excellent organizational skills, attention to detail and ability to work independently

It’s great if you have:  

• Experience in digital marketing or ecommerce
• Experience with A/B testing and other testing metrics
• Strong presentation and negotiation skills
• Skills that foster collaboration and team spirit

#STRA#ANLS#MRKT#3#LI-TR2 #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #washdc #tirana #yerevan #sydney #melbourne #perth #vienna #graz #linz #baku #minsk #brussels #antwerp #ghent #charleroi #liege #saopaolo #sofia #toronto #vancouver #montreal #shanghai #beijing #shenzhen #zagreb #cyprus #prague #Brno #Ostrava #copenhagen #cairo #alexandria #giza #estonia #helsinki #paris #nice #marseille #rouen #lyon #toulouse #tbilisi #berlin #munich #hamburg #stuttgart #cologne #frankfurt #dusseldorf #dortmund #essen #Bremen #leipzig #dresden #hanover #nuremberg #athens #hongkong #budapest #bangalore #newdelhi #jakarta #bali #bandung #dublin #telaviv #milan #rome #naples #turin #palermo #venice #bologna #florence #tokyo #osaka #yokohama #nagoya #okinawa #fukuoka #sapporo #amman #irbid #riga #beirut #tripoli #vilnius #luxembourg #kualalumpur #malta #chisinau #amsterdam #oslo #jerusalem #manila #warsaw #krakow #sintra #lisbon #porto #braga #cascais #loures #amadora #almada #doha #alrayyan #bucharest #moscow #saintpetersburg #riyadh #jeddah #mecca #medina #belgrade #singapore #bratislava #capetown #johannesburg #seoul #barcelona #madrid #valencia #seville #bilbao #malaga #oviedo #alicante #laspalmas #zaragozbanga #stockholm #zurich #geneva #basel #taipei #tainan #taichung #kaohsiung #Phuket #bangkok #istanbul #ankara #izmir #dubai #abudhabi #sharjah #london #manchester #liverpool #edinburgh #kiev #hcmc #hanoi #sanaa #taiz #aden #gibraltar #marrakech #lodz #wroclaw #poznan #Gdansk #szczecin #bydgoszcz #lublin #katowice #rio #salvador #fortaleza #brasilia #belo #belem #manaus #curitiba #portoalegre #saoluis data representation data analysis SQL data analytics analytics python (programming language) data mining data science r (programming language) tableau analytical skills data visualization databases business analysis business intelligence (bi) microsoft sql server machine learning statistics power bi

Get to Know our Team: 

Strategy & Analytics is fast growing and dynamic team within Strategic Partnerships department of Agoda. The team is responsible for developing and scaling a range of marketing solutions for accommodation partners focusing on growth, visibility and conversion, as well as advertising and display marketing solutions for businesses and travel organizations. The team scope includes business development and sales, project management, trainings, contracting operations, risk assessment and collections operations, product development work and data analytics.

In this role, you'll get to: 

What you'll need to succeed:

It's Great if you have:

• Experience with complex analytics and statistical/machine learning techniques using R/Python/Spark
• Experience building automated analytical processes and functionality
• Any Master’s degree or MBA

#STRA#ANLS#MRKT#3#LI-TR2 #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #washdc #tirana #yerevan #sydney #melbourne #perth #vienna #graz #linz #baku #minsk #brussels #antwerp #ghent #charleroi #liege #saopaolo #sofia #toronto #vancouver #montreal #shanghai #beijing #shenzhen #zagreb #cyprus #prague #Brno #Ostrava #copenhagen #cairo #alexandria #giza #estonia #helsinki #paris #nice #marseille #rouen #lyon #toulouse #tbilisi #berlin #munich #hamburg #stuttgart #cologne #frankfurt #dusseldorf #dortmund #essen #Bremen #leipzig #dresden #hanover #nuremberg #athens #hongkong #budapest #bangalore #newdelhi #jakarta #bali #bandung #dublin #telaviv #milan #rome #naples #turin #palermo #venice #bologna #florence #tokyo #osaka #yokohama #nagoya #okinawa #fukuoka #sapporo #amman #irbid #riga #beirut #tripoli #vilnius #luxembourg #kualalumpur #malta #chisinau #amsterdam #oslo #jerusalem #manila #warsaw #krakow #sintra #lisbon #porto #braga #cascais #loures #amadora #almada #doha #alrayyan #bucharest #moscow #saintpetersburg #riyadh #jeddah #mecca #medina #belgrade #singapore #bratislava #capetown #johannesburg #seoul #barcelona #madrid #valencia #seville #bilbao #malaga #oviedo #alicante #laspalmas #zaragozbanga #stockholm #zurich #geneva #basel #taipei #tainan #taichung #kaohsiung #Phuket #bangkok #istanbul #ankara #izmir #dubai #abudhabi #sharjah #london #manchester #liverpool #edinburgh #kiev #hcmc #hanoi #sanaa #taiz #aden #gibraltar #marrakech #lodz #wroclaw #poznan #Gdansk #szczecin #bydgoszcz #lublin #katowice #rio #salvador #fortaleza #brasilia #belo #belem #manaus #curitiba #portoalegre #saoluis

data representation data analysis SQL data analytics analytics python (programming language) data mining data science r (programming language) tableau analytical skills data visualization databases business analysis business intelligence (bi) microsoft sql server machine learning statistics microsoft power bi java finance shopee traveloka google facebook ctrip trip.com makemytrip grab amazon pandas (software) artificial intelligence (ai) information technology capital one accenture upwork deloitte mckinsey bain microsoft uber lyft gojek lazada alibaba shopify expedia skyscanner 

Get to Know our Team:  

The Performance Marketing Team of Agoda is a world leader in online marketing. This department is highly data-driven and focused on developing at-scale marketing programs that improve the lifetime value of Agoda customers through measurable marketing programs and channels. The team is a blend of the best analysts, marketing strategists, and data scientists in the world. The marketing leadership at Agoda have deep experience in data science, product, strategy, and other marketing fields and have built an organization that thrives on data, creative ideas, and technology. The Performance Marketing Team also fosters a great learning environment. You will be able to learn and grow by working closely with experts from a variety of backgrounds from all over the world.

The Opportunity:

A Marketing Specialist helps us scale our channels, improve our targeting and execute on ideas reaching millions of customers and driving a significant share of Agoda's overall performance.

As a Marketing Specialist, you will be working on all kind of projects - from large scale seasonal campaigns to machine-learning driven optimizations, using a variety of tools and learning all about customers behaviour.

Some typical activities that you will support are:

• Test, measure, decide: you will think, plan and collaborate on new test ideas to improve customer engagement, business results and system performance
• Cross-team collaboration: we are the voice of Agoda to the customers and there are many teams with something to say. You will work with them to understand the goal, design the communication, launch the campaign and measure the results
• Campaign execution: our team manages multiple channels and products and we are always looking for more. You will take ownership of some of those and maintain, monitor, optimize them and, possibly, help us create new ones.

In this Role, you’ll get to:

• Learn: From understanding how to improve and streamline the execution to learning technical concepts and details necessary to realize sophisticated ideas, we will help you become super-efficient and super-effective. In the process, you will learn all about CRM: when, how and with what to reach out to customers.
• Deliver value: our biggest constraint is not coming up with new ideas but managing to launch and test always more of them. By helping us with that you will effectively become a multiplier for our team's results.
• Test: prove your ideas by A/B testing changes to any of our communication products. Define your hypothesis, design the framework, launch the campaign, collect and analyze the results of large scale, quick delivery tests. Everybody's ideas are welcome and yours are no different.

This role is good for you if you:

• Are self-driven, self-organized and hard working: there is a lot to do here. It's fun, rewarding and you will learn tons along the way, but it's still a lot and we need someone who really wants to make a difference.
• Have the ambition to become something more: we hire for the long term and help people grow. You will learn a lot and get a real chance to progress in your career - and not necessarily as a Campaign Manager. Analyst, Project Manager, Account Manager: these are all possible growth trajectories if you show the right skills.
• Want a chance to learn how to innovate and always improve: Agoda is never happy with the status quo: we're on a quest for continuous improvement. You will learn how to review what you do, how to analyze data, how to come up with ideas and how to validate hypothesis before testing them and seeing what kind of results you can actually drive yourself.

What you’ll Need to Succeed:

• Great work ethics: you will do whatever it takes to deliver what has been agreed to
• Willingness and ability to learn: don't just execute, but also see how you can become always more efficient
• Detail oriented, organized and good time management skill 
• Familiarity with quantitative analysis (advanced Excel)
• Good command of the English language

It’s Great if you Have:

• Experience with Customer Marketing/Campaign Execution
• Bachelor Degree or higher from top university in a economics, statistics, engineering, finance, business administration or marketing subject
• Experience with basic SQL

#STRA#ANLS#MRKT#3#LI-TR2 #budapest #bangalore #newdelhi #jakarta #Phuket #bangkok 

data representation data analysis SQL data analytics analytics python (programming language) data mining data science r (programming language) tableau analytical skills data visualization databases business analysis business intelligence (bi) microsoft sql server machine learning statistics microsoft power bi java finance shopee traveloka google facebook ctrip trip.com makemytrip grab amazon pandas (software) artificial intelligence (ai) information technology capital one accenture upwork deloitte mckinsey bain microsoft uber lyft gojek lazada alibaba shopify expedia skyscanner 

Get to know our team:  

The Marketing team at Agoda is highly data-driven and focused on developing at-scale, measurable marketing programs designed to improve the lifetime value of Agoda customers. The team combines a blend of the best analysts, marketing strategists and data scientists, collectively building a team that thrives on data, creative ideas and technology. . The Marketing leadership fosters a great learning environment, providing the opportunity to learn and grow by working closely with experts from a diverse variety of backgrounds from across the globe.

Due to continued expansion, there are multiple analyst roles within the marketing team across different marketing channels.  While the scope will vary depending on these channels,  here are some  examples:

• Experimentation and optimizing campaign performance: Experiment with ads/campaign structures and bidding& pricing strategies on partners such as Google, Bing,  Tripadvisor, Trivago and other search engines. Adapt to new product features and roll out changes from successful tests.
• Modeling: Analyze vast amounts of data generated by experiments, develop predictive models using data science techniques (eg. understanding impact on bookings from large scale TV campaigns or demand elasticity from pricing optimization) and liaise with product teams on implementation roadmap
• Reporting, analysis and insights: Building dashboards to track performance, derive insights, understand growth levers and communicate recommendations via presentations to stakeholders

What you’ll Need to Succeed:  

• Bachelor’s degree or higher from top university in a quantitative subject (computer science, mathematics, engineering business or science)
• Excellent verbal and written communication skills in English
• 2+ years experience in data crunching from top-tier consulting, investment banking, private equity or strategy/business  for a fast-growing globaltech company
• Experience in one or more data analysis packages or databases, eg., SAS, R, SPSS, Python, VBA, SQL and visualization tools, eg. Tableau, Power BI
• Ability to move fast and be efficient, making decisions on objective evidence rather than subjective gut feel
• Innate desire to take ownership, make an impact and influence outcomes
• Excellent organizational skills, attention to detail and ability to work independently

It’s great if you have:  

• Experience in digital marketing or ecommerce
• Experience with A/B testing and other testing metrics
• Strong presentation and negotiation skills
• Skills that foster collaboration and team spirit

#STRA#ANLS#MRKT#3#LI-TR2 #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #washdc #tirana #yerevan #sydney #melbourne #perth #vienna #graz #linz #baku #minsk #brussels #antwerp #ghent #charleroi #liege #saopaolo #sofia #toronto #vancouver #montreal #shanghai #beijing #shenzhen #zagreb #cyprus #prague #Brno #Ostrava #copenhagen #cairo #alexandria #giza #estonia #helsinki #paris #nice #marseille #rouen #lyon #toulouse #tbilisi #berlin #munich #hamburg #stuttgart #cologne #frankfurt #dusseldorf #dortmund #essen #Bremen #leipzig #dresden #hanover #nuremberg #athens #hongkong #budapest #bangalore #newdelhi #jakarta #bali #bandung #dublin #telaviv #milan #rome #naples #turin #palermo #venice #bologna #florence #tokyo #osaka #yokohama #nagoya #okinawa #fukuoka #sapporo #amman #irbid #riga #beirut #tripoli #vilnius #luxembourg #kualalumpur #malta #chisinau #amsterdam #oslo #jerusalem #manila #warsaw #krakow #sintra #lisbon #porto #braga #cascais #loures #amadora #almada #doha #alrayyan #bucharest #moscow #saintpetersburg #riyadh #jeddah #mecca #medina #belgrade #singapore #bratislava #capetown #johannesburg #seoul #barcelona #madrid #valencia #seville #bilbao #malaga #oviedo #alicante #laspalmas #zaragozbanga #stockholm #zurich #geneva #basel #taipei #tainan #taichung #kaohsiung #Phuket #bangkok #istanbul #ankara #izmir #dubai #abudhabi #sharjah #london #manchester #liverpool #edinburgh #kiev #hcmc #hanoi #sanaa #taiz #aden #gibraltar #marrakech #lodz #wroclaw #poznan #Gdansk #szczecin #bydgoszcz #lublin #katowice #rio #salvador #fortaleza #brasilia #belo #belem #manaus #curitiba #portoalegre #saoluis data representation data analysis SQL data analytics analytics python (programming language) data mining data science r (programming language) tableau analytical skills data visualization databases business analysis business intelligence (bi) microsoft sql server machine learning statistics power bi

Get to Know our Team:  

The Performance Marketing Team of Agoda is a world leader in online marketing. This department is highly data-driven and focused on developing at-scale marketing programs that improve the lifetime value of Agoda customers through measurable marketing programs and channels. The team is a blend of the best analysts, marketing strategists, and data scientists in the world. The marketing leadership at Agoda have deep experience in data science, product, strategy, and other marketing fields and have built an organization that thrives on data, creative ideas, and technology. The Performance Marketing Team also fosters a great learning environment. You will be able to learn and grow by working closely with experts from a variety of backgrounds from all over the world.

In this Role, you’ll get to:  

• Search: Experiment with text ads, bidding, and campaign structures on Google, Bing, Baidu, Naver, and other search engines. Adapt to new product features and roll out changes from successful tests.
• Display: Test, analyze, and optimize campaigns on Facebook, Twitter, Instagram, and others.
• Modeling: Analyze the vast amounts of data generated by experiments, develop models we can use for optimization, and build dashboards for account managers.

What you’ll Need to Succeed:  

• Bachelor’s Degree or higher from top university in a quantitative subject (computer science, mathematics, engineering, or science)
• Ability to communicate fluently in English
• 4+ years’ experience in top-tier management consulting, investment banking, private equity, or strategy/business operations for a fast-growing globally operating tech company
• Exposure to one or more data analysis packages or databases, e.g., SAS, R, SPSS, Python, VBA, SQL
• Good numerical reasoning skills
• Proficiency in Excel
• Intellectual curiosity

It’s Great if you Have:  

• Experience in digital marketing
• Academic research experience

#STRA#ANLS#MRKT#3#LI-TR2 #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #washdc #tirana #yerevan #sydney #melbourne #perth #vienna #graz #linz #baku #minsk #brussels #antwerp #ghent #charleroi #liege #saopaolo #sofia #toronto #vancouver #montreal #shanghai #beijing #shenzhen #zagreb #cyprus #prague #Brno #Ostrava #copenhagen #cairo #alexandria #giza #estonia #helsinki #paris #nice #marseille #rouen #lyon #toulouse #tbilisi #berlin #munich #hamburg #stuttgart #cologne #frankfurt #dusseldorf #dortmund #essen #Bremen #leipzig #dresden #hanover #nuremberg #athens #hongkong #budapest #bangalore #newdelhi #jakarta #bali #bandung #dublin #telaviv #milan #rome #naples #turin #palermo #venice #bologna #florence #tokyo #osaka #yokohama #nagoya #okinawa #fukuoka #sapporo #amman #irbid #riga #beirut #tripoli #vilnius #luxembourg #kualalumpur #malta #chisinau #amsterdam #oslo #jerusalem #manila #warsaw #krakow #sintra #lisbon #porto #braga #cascais #loures #amadora #almada #doha #alrayyan #bucharest #moscow #saintpetersburg #riyadh #jeddah #mecca #medina #belgrade #singapore #bratislava #capetown #johannesburg #seoul #barcelona #madrid #valencia #seville #bilbao #malaga #oviedo #alicante #laspalmas #zaragozbanga #stockholm #zurich #geneva #basel #taipei #tainan #taichung #kaohsiung #Phuket #bangkok #istanbul #ankara #izmir #dubai #abudhabi #sharjah #london #manchester #liverpool #edinburgh #kiev #hcmc #hanoi #sanaa #taiz #aden #gibraltar #marrakech #lodz #wroclaw #poznan #Gdansk #szczecin #bydgoszcz #lublin #katowice #rio #salvador #fortaleza #brasilia #belo #belem #manaus #curitiba #portoalegre #saoluis data representation data analysis SQL data analytics analytics python (programming language) data mining data science r (programming language) tableau analytical skills data visualization databases business analysis business intelligence (bi) microsoft sql server machine learning statistics microsoft power bi java finance shopee traveloka google facebook ctrip trip.com makemytrip grab amazon pandas (software) artificial intelligence (ai) information technology capital one accenture upwork deloitte mckinsey bain microsoft uber lyft gojek lazada alibaba shopify expedia skyscanner 

Get to know our team:  

The Performance Marketing Team of Agoda is a world leader in online marketing. This department is highly data-driven and focused on developing at-scale marketing programs that improve the lifetime value of Agoda customers through measurable marketing programs and channels. The team is a blend of the best analysts, marketing strategists, and data scientists in the world. The marketing leadership at Agoda has deep experience in data science, product, strategy, and other marketing fields and has built an organization that thrives on data, creative ideas, and technology. The Performance Marketing Team also fosters a great learning environment. You will be able to learn and grow by working closely with experts from a variety of backgrounds from all over the world.

Due to continued expansion, there are multiple analyst roles within the marketing team across different marketing channels.  While the scope will vary depending on these channels,  here are some examples:

• Experimentation and optimizing campaign performance: Experiment with ads/campaign structures and bidding& pricing strategies on partners such as Google, Bing, TripAdvisor, Trivago, and other search engines. Adapt to new product features and roll out changes from successful tests.
• Modeling: Analyze vast amounts of data generated by experiments, develop predictive models using data science techniques (e.g. understanding the impact on bookings from large-scale TV campaigns or demand elasticity from pricing optimization), and liaise with product teams on an implementation roadmap
• Reporting, analysis, and insights: Building dashboards to track performance, derive insights, understand growth levers, and communicate recommendations via presentations to stakeholders

What you’ll Need to Succeed:  

• Bachelor’s degree or higher from top university in a quantitative subject e.g. computer science, mathematics, engineering business, science, or relevant field of study
• 4+ years experience in data crunching from top-tier consulting, investment banking, private equity or strategy/business role for a fast-growing global tech company
• Experience in one or more data analysis packages or databases, e.g. SQL, SAS, R, SPSS, Python, VBA and visualization tools, e.g. Tableau, Power BI, etc.
• Excellent verbal and written communication skills in English
• Ability to move fast and be efficient, making decisions on objective data evidence 
• Innate desire to take ownership, make an impact and influence outcomes
• Excellent organizational skills, attention to detail and ability to work independently

It’s great if you have:  

• Experience in digital marketing or e-commerce
• Experience with A/B testing and other testing metrics
• Strong presentation and negotiation skills

#STRA#ANLS#MRKT#3#LI-TR2 #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #washdc #tirana #yerevan #sydney #melbourne #perth #vienna #graz #linz #baku #minsk #brussels #antwerp #ghent #charleroi #liege #saopaolo #sofia #toronto #vancouver #montreal #shanghai #beijing #shenzhen #zagreb #cyprus #prague #Brno #Ostrava #copenhagen #cairo #alexandria #giza #estonia #helsinki #paris #nice #marseille #rouen #lyon #toulouse #tbilisi #berlin #munich #hamburg #stuttgart #cologne #frankfurt #dusseldorf #dortmund #essen #Bremen #leipzig #dresden #hanover #nuremberg #athens #hongkong #budapest #bangalore #newdelhi #jakarta #bali #bandung #dublin #telaviv #milan #rome #naples #turin #palermo #venice #bologna #florence #tokyo #osaka #yokohama #nagoya #okinawa #fukuoka #sapporo #amman #irbid #riga #beirut #tripoli #vilnius #luxembourg #kualalumpur #malta #chisinau #amsterdam #oslo #jerusalem #manila #warsaw #krakow #sintra #lisbon #porto #braga #cascais #loures #amadora #almada #doha #alrayyan #bucharest #moscow #saintpetersburg #riyadh #jeddah #mecca #medina #belgrade #singapore #bratislava #capetown #johannesburg #seoul #barcelona #madrid #valencia #seville #bilbao #malaga #oviedo #alicante #laspalmas #zaragozbanga #stockholm #zurich #geneva #basel #taipei #tainan #taichung #kaohsiung #Phuket #bangkok #istanbul #ankara #izmir #dubai #abudhabi #sharjah #london #manchester #liverpool #edinburgh #kiev #hcmc #hanoi #sanaa #taiz #aden #gibraltar #marrakech #lodz #wroclaw #poznan #Gdansk #szczecin #bydgoszcz #lublin #katowice #rio #salvador #fortaleza #brasilia #belo #belem #manaus #curitiba #portoalegre #saoluis data representation data analysis SQL data analytics analytics python (programming language) data mining data science r (programming language) tableau analytical skills data visualization databases business analysis business intelligence (bi) microsoft sql server machine learning statistics power bi

Get to Know our Team:  

The Performance Marketing Team of Agoda is a world leader in online marketing. This department is highly data-driven and focused on developing at-scale marketing programs that improve the lifetime value of Agoda customers through measurable marketing programs and channels. The team is a blend of the best analysts, marketing strategists, and data scientists in the world. The marketing leadership at Agoda has deep experience in data science, product, strategy, and other marketing fields and has built an organization that thrives on data, creative ideas, and technology. The Performance Marketing Team also fosters a great learning environment. You will be able to learn and grow by working closely with experts from a variety of backgrounds from all over the world.

Due to continued expansion, there are multiple analyst roles within the marketing team across different marketing channels.  While the scope will vary depending on these channels,  here are some examples:

• Experimentation and optimizing campaign performance: Experiment with ads/campaign structures and bidding& pricing strategies on partners such as Google, Bing, Tripadvisor, Trivago, and other search engines. Adapt to new product features and roll out changes from successful tests.
• Modeling: Analyze vast amounts of data generated by experiments, develop predictive models using data science techniques (e.g. understanding the impact on bookings from large-scale TV campaigns or demand elasticity from pricing optimization), and liaise with product teams on an implementation roadmap
• Reporting, analysis, and insights: Building dashboards to track performance, derive insights, understand growth levers, and communicate recommendations via presentations to stakeholders

What you’ll Need to Succeed:  

• Bachelor’s degree or higher from top university in a quantitative subject e.g. computer science, mathematics, engineering business, science, or relevant field of study
• 0 to 4 years experience in data crunching from top-tier consulting, investment banking, private equity or strategy/business role for a fast-growing global tech company
• Experience in one or more data analysis packages or databases, e.g. SQL, SAS, R, SPSS, Python, VBA and visualization tools, e.g. Tableau, Power BI, etc.
• Excellent verbal and written communication skills in English
• Ability to move fast and be efficient, making decisions on objective data evidence 
• Innate desire to take ownership, make an impact and influence outcomes
• Excellent organizational skills, attention to detail and ability to work independently

It’s Great if you Have:  

• Experience in digital marketing or e-commerce
• Experience with A/B testing and other testing metrics
• Strong presentation and negotiation skills

#STRA#ANLS#MRKT#3#LI-TR2 #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #washdc #tirana #yerevan #sydney #melbourne #perth #vienna #graz #linz #baku #minsk #brussels #antwerp #ghent #charleroi #liege #saopaolo #sofia #toronto #vancouver #montreal #shanghai #beijing #shenzhen #zagreb #cyprus #prague #Brno #Ostrava #copenhagen #cairo #alexandria #giza #estonia #helsinki #paris #nice #marseille #rouen #lyon #toulouse #tbilisi #berlin #munich #hamburg #stuttgart #cologne #frankfurt #dusseldorf #dortmund #essen #Bremen #leipzig #dresden #hanover #nuremberg #athens #hongkong #budapest #bangalore #newdelhi #jakarta #bali #bandung #dublin #telaviv #milan #rome #naples #turin #palermo #venice #bologna #florence #tokyo #osaka #yokohama #nagoya #okinawa #fukuoka #sapporo #amman #irbid #riga #beirut #tripoli #vilnius #luxembourg #kualalumpur #malta #chisinau #amsterdam #oslo #jerusalem #manila #warsaw #krakow #sintra #lisbon #porto #braga #cascais #loures #amadora #almada #doha #alrayyan #bucharest #moscow #saintpetersburg #riyadh #jeddah #mecca #medina #belgrade #singapore #bratislava #capetown #johannesburg #seoul #barcelona #madrid #valencia #seville #bilbao #malaga #oviedo #alicante #laspalmas #zaragozbanga #stockholm #zurich #geneva #basel #taipei #tainan #taichung #kaohsiung #Phuket #bangkok #istanbul #ankara #izmir #dubai #abudhabi #sharjah #london #manchester #liverpool #edinburgh #kiev #hcmc #hanoi #sanaa #taiz #aden #gibraltar #marrakech #lodz #wroclaw #poznan #Gdansk #szczecin #bydgoszcz #lublin #katowice #rio #salvador #fortaleza #brasilia #belo #belem #manaus #curitiba #portoalegre #saoluis data representation data analysis SQL data analytics analytics python (programming language) data mining data science r (programming language) tableau analytical skills data visualization databases business analysis business intelligence (bi) microsoft sql server machine learning statistics power bi

Get to know our team:  

The Marketing team at Agoda is highly data-driven and focused on developing at-scale, measurable marketing programs designed to improve the lifetime value of Agoda customers. The team combines a blend of the best analysts, marketing strategists and data scientists, collectively building a team that thrives on data, creative ideas and technology. . The Marketing leadership fosters a great learning environment, providing the opportunity to learn and grow by working closely with experts from a diverse variety of backgrounds from across the globe.

Due to continued expansion, there are multiple analyst roles within the marketing team across different marketing channels.  While the scope will vary depending on these channels,  here are some  examples:

• Experimentation and optimizing campaign performance: Experiment with ads/campaign structures and bidding& pricing strategies on partners such as Google, Bing,  Tripadvisor, Trivago and other search engines. Adapt to new product features and roll out changes from successful tests.
• Modeling: Analyze vast amounts of data generated by experiments, develop predictive models using data science techniques (eg. understanding impact on bookings from large scale TV campaigns or demand elasticity from pricing optimization) and liaise with product teams on implementation roadmap
• Reporting, analysis and insights: Building dashboards to track performance, derive insights, understand growth levers and communicate recommendations via presentations to stakeholders

What you’ll Need to Succeed:  

• Bachelor’s degree or higher from top university in a quantitative subject (computer science, mathematics, engineering business or science)
• Excellent verbal and written communication skills in English
• 2+ years experience in data crunching from top-tier consulting, investment banking, private equity or strategy/business  for a fast-growing globaltech company
• Experience in one or more data analysis packages or databases, eg., SAS, R, SPSS, Python, VBA, SQL and visualization tools, eg. Tableau, Power BI
• Ability to move fast and be efficient, making decisions on objective evidence rather than subjective gut feel
• Innate desire to take ownership, make an impact and influence outcomes
• Excellent organizational skills, attention to detail and ability to work independently

It’s great if you have:  

• Experience in digital marketing or ecommerce
• Experience with A/B testing and other testing metrics
• Strong presentation and negotiation skills
• Skills that foster collaboration and team spirit

#STRA#ANLS#MRKT#3#LI-TR2 #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #washdc #tirana #yerevan #sydney #melbourne #perth #vienna #graz #linz #baku #minsk #brussels #antwerp #ghent #charleroi #liege #saopaolo #sofia #toronto #vancouver #montreal #shanghai #beijing #shenzhen #zagreb #cyprus #prague #Brno #Ostrava #copenhagen #cairo #alexandria #giza #estonia #helsinki #paris #nice #marseille #rouen #lyon #toulouse #tbilisi #berlin #munich #hamburg #stuttgart #cologne #frankfurt #dusseldorf #dortmund #essen #Bremen #leipzig #dresden #hanover #nuremberg #athens #hongkong #budapest #bangalore #newdelhi #jakarta #bali #bandung #dublin #telaviv #milan #rome #naples #turin #palermo #venice #bologna #florence #tokyo #osaka #yokohama #nagoya #okinawa #fukuoka #sapporo #amman #irbid #riga #beirut #tripoli #vilnius #luxembourg #kualalumpur #malta #chisinau #amsterdam #oslo #jerusalem #manila #warsaw #krakow #sintra #lisbon #porto #braga #cascais #loures #amadora #almada #doha #alrayyan #bucharest #moscow #saintpetersburg #riyadh #jeddah #mecca #medina #belgrade #singapore #bratislava #capetown #johannesburg #seoul #barcelona #madrid #valencia #seville #bilbao #malaga #oviedo #alicante #laspalmas #zaragozbanga #stockholm #zurich #geneva #basel #taipei #tainan #taichung #kaohsiung #Phuket #bangkok #istanbul #ankara #izmir #dubai #abudhabi #sharjah #london #manchester #liverpool #edinburgh #kiev #hcmc #hanoi #sanaa #taiz #aden #gibraltar #marrakech #lodz #wroclaw #poznan #Gdansk #szczecin #bydgoszcz #lublin #katowice #rio #salvador #fortaleza #brasilia #belo #belem #manaus #curitiba #portoalegre #saoluis data representation data analysis SQL data analytics analytics python (programming language) data mining data science r (programming language) tableau analytical skills data visualization databases business analysis business intelligence (bi) microsoft sql server machine learning statistics power bi

Get To Know Our Team:

The Supply Analytics team delivers data-driven insights and decision support to optimize Agoda’s supply ecosystem. We analyze partner and marketplace dynamics, build forecasts and models, run experiments, and create scalable dashboards and data products that power strategic direction and operational execution. We bring value through rigorous analyses and pragmatic, measurable recommendations that help Supply, Product and other teams prioritize work and drive impact. Our work improves inventory quality, partner economics, and the long-term health and growth of Agoda.

The Opportunity:

As a Senior Analyst, you will report directly to either the Senior Manager or Associate Director within the Supply Department and this will be an individual contributor role. You will be responsible and fully empowered to work with the partners on the ground. You will be supported by a team within the Supply department and work closely with other Team members within Agoda.   ​​​​​​​

What You’ll Do:

• Partner with stakeholders to translate complex needs into actionable data projects by driving business data alignment, hypothesis testing, and output design.
• Apply deep commercial acumen to the analytical lifecycle, from refining initial briefs and testing business-critical hypotheses to delivering insights that directly influence our key account strategies.
• Use and analyze data from multiple large-scale data warehouses and present statistically strong analysis to a wide range of business stakeholders.
• Proactively identify opportunities for growth within supply and the wider business.
• Drive new analytical initiatives and projects aimed at improving organizational efficiency and shaping Agoda supply.
• Automate manual operational processes and present back on time savings gained through modernization of business operations.

Required Qualifications:

• At least 2-5+ years of experience working as an Analyst with experience in consulting analytics / strategy analytics / analytics.
• Advanced working knowledge and hands-on experience in SQL.
• Expertise in data analysis and visualization tools, including advanced Excel skills (INDEX/MATCH, PivotTables, RANKIF, and building complex business models).
• Bachelor’s degree ideally in a business or quantitative subject (e.g. computer science, mathematics, engineering, science, economics or finance). 
• Basic understanding of statistical modelling knowledge or any machine learning technique knowledge (such as hypothesis testing, regression, logistic regression, random forest, etc.)
• Good stakeholder management experience. Comfortable presenting to senior leadership.
• Strong experience in finding data insights and provide business recommendation to the business.
• A hacker’s mindset – the ability to build simple but clever and elegant solutions to new problems within significant resource, operational and time constraints through deep understanding of the business, creative problem solving, and a wide range of expertise in data, analytics, automation, programming, and prototyping. 
• Excellent communicator with superior written, verbal, presentation and interpersonal communication skills. 
• Data driven in both decision making and performance measurement. 
• Extreme comfort in ambiguous, fast-paced environment.
• Ability to multi-task, prioritize and coordinate resources.

Preferred Qualifications:

• Experience with Python or R.
• Experience conducting A/B testing and experimentation.
• Knowledge of and hands-on experience with data visualization tools such as Tableau (preferred). 

About the job 

This role is suitable for candidates with a few years of project management experience who enjoy coordinating cross-functional teams, managing project timelines, and supporting successful delivery in a fast-paced environment.

In this role, you will get to:

• Support and manage end-to-end IT project delivery across software development, system implementation, and digital platform projects
• Coordinate project scope, timeline, budget, resources, and risks to ensure projects are delivered successfully
• Work with business users, internal teams, vendors, and external partners to align project requirements and priorities
• Track project progress, milestones, and KPIs, and prepare regular project status updates
• Facilitate meetings, follow up on action items, and ensure effective communication across project teams
• Identify project risks and issues, and support the implementation of mitigation plans
• Prepare and maintain project documentation, reports, and project plans
• Support vendor-related activities such as coordinating requirements, reviewing proposals, and managing delivery timelines
• Help drive continuous improvement in project processes and team collaboration

You’ll be successful if you have:

• Bachelor’s degree in Computer Science, Information Technology, Engineering, Business Information Systems, or a related field
• At least 3 years of experience in IT project management, project coordination, or technology delivery
• Experience supporting software development, system implementation, or digital transformation projects
• Familiarity with SDLC and project management methodologies such as Agile, Scrum, or Waterfall
• Strong organizational and stakeholder management skills
• Ability to manage multiple tasks and priorities in a fast-paced environment
• Good analytical, problem-solving, and communication skills
• Experience working with both technical and business teams
• Good English communication skills, both written and spoken

APPLY NOW!

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Get To Know Our Team:

The Data department oversees all Agoda’s data-related requirements. Our goal is to enable and increase the use of data in the company through creative approaches and the implementation of powerful resources such as operational and analytical databases, queue systems, BI tools, and data science technology. We hire the brightest minds from around the world to take on this challenge and equip them with the knowledge and tools that contribute to their personal growth and success while supporting our company’s culture of diversity and experimentation. The role the Data team plays at Agoda is critical as business users, product managers, engineers, and many others rely on us to empower their decision making. We are equally dedicated to our customers by improving their search experience with faster results and protecting them from any fraudulent activities. Data is interesting only when you have enough of it, and we have plenty. This is what drives up the challenge as part of the Data department, but also the reward. 

The Opportunity:

As BI Manager, you will lead a new scrum team dedicated to supporting the B2B entity. Your team will own the end-to-end process of designing, building, and operating the B2B data lake and its associated data products, enabling financial reporting, operational analytics, and data-driven decision making across the organization. You will partner closely with Finance, Planning, Revenue Operations, Data Engineering, and Analytics stakeholders to ensure that data is discoverable, auditable, performant, and fully aligned with organizational and financial reporting requirements.

What You’ll Do:

• Own the full lifecycle for the data lake: ingestion, storage, cataloging, transformation, validation, and access provisioning.
• Define the data model, schema standards, and partitioning/retention strategies that support financial reporting, forecasting, and partner operations analytics.
• Establish and enforce data governance, lineage, and auditability practices critical for financial reporting (including source-to-target traceability and reconciliation).
• Implement scalable ingestion pipelines from multiple upstream systems (transactions, bookings, settlements, partner contracts) ensuring timeliness and correctness for reporting cycles.
• Build and maintain transformation pipelines (ETL/ELT) to create clean, reproducible datasets and aggregated marts used by reports and planners.
• Lead the team’s dashboard vision and quality, leading design reviews and making strategic decisions that shape how the business consumes data.
• Drive performance and cost-efficiency for the data lake: query optimization, data compaction, caching layers, and lifecycle policies to meet performance SLAs.
• Set up automated data quality checks, reconciliation jobs, and alerts, to surface anomalies before they impact reports.
• Provide self-serve data access patterns and APIs for analytics teams, planners, and finance consumers while enforcing role-based access and separation of duties.
• Collaborate with Finance and other business stakeholders to translate reporting requirements into deliverable data products and schedule data delivery aligned with financial close and planning cadences.
• Lead sprint planning, backlog prioritization, and delivery governance for the scrum; hire and mentor engineers and data stewards for the team.

Required Qualifications:

• Bachelor’s degree in Computer Science, Engineering, Data Engineering, Information Systems, or a related field (or equivalent experience).
• 5+ years experience building and operating data platforms, data lakes, or large-scale data pipelines; 3+ years in a leadership or engineering lead role.
• Strong proficiency in SQL and scripting languages (e.g., Python, Scala, or Java) for ETL/ELT development and data validation.
• Experience with large scale data platforms (Hadoop, Impala, Spark, Vertica)
• Experience with data storage and processing technologies such as Delta Lake, Apache Iceberg, Hive, S3/GCS, Spark, Presto/Trino, or equivalent cloud data lake components.
• Solid understanding of data modelling for analytics and financial reporting (star schemas, slowly changing dimensions, partitioning, compaction).
• Demonstrated experience implementing data governance, data lineage, cataloguing (e.g., AWS Glue, Data Catalog, Amundsen), and role-based access control to meet audit and compliance requirements.
• Hands-on experience with orchestration and workflow tools such as Airflow, Prefect, or similar for scheduling and dependency management.
• Proven ability to design and run data quality frameworks (reconciliation, anomaly detection, SLA monitoring) with automated alerting.
• Experience with performance optimization for large datasets: partitioning, indexing, caching, query tuning, and cost-management strategies.
• Leadership in dashboard strategy, driving quality and experience in running effective design reviews, making strategic decisions that shape data consumption.
• Strong stakeholder management skills — able to translate finance and operations requirements into prioritized data products and delivery plans.
• Excellent communication skills in English — able to produce clear documentation, lead cross-functional reviews, and present to finance stakeholders.
• Problem-solving mindset, attention to detail, and commitment to data accuracy and auditability for financial reporting.
• Experience hiring, mentoring, and developing engineers/data stewards; ability to build a culture of ownership and operational excellence.

Preferred Qualifications:

• Experience with Snowflake and familiarity with Snowflake-specific features (clustering keys, materialized views, Time Travel, zero-copy cloning)
• Experience with software development processes for Agile/Scrum and CI/CD utilizing technologies such as GIT, Jenkins, Terraform
• Analytics, business intelligence, or data visualization experience
• Knowledge of compliance and audit requirements for reporting systems.

The Opportunity:

As an Indirect Tax Manager, you will have the unique opportunity to work in Bangkok for Agoda Services Co. Ltd. You will be part of a broader tax advisory team that is rapidly growing in light of the changing tax landscape for digital services. While being part of the broader Tax and Finance team (more than 300 professionals) you will also work closely with the Product, Commercial and Legal teams.  

The aim of this position is to manage global tax advisory matters related to VAT, sales tax, GST and other indirect taxes for Agoda, including the compliance with tax regulations across the globe, with special focus on relationship and transactions with Strategic Partners in a fast‑evolving business environment. You will have end-to-end responsibility for your own projects from scoping the challenge (incl. budgeting) to the overall solution (execution and implementation), including stakeholder management and relationships with our tax advisors. While this role remains very hands-on, you will also be expected to contribute to the long-term vision of the tax team and to share your tax technical expertise with the broader team to support their growth.  

This role involves interaction with our Senior Leadership Team, US parent company, sister brands, international offices, business managers, functional teams, IT and other finance and legal colleagues. Due to rapid growth of the organization, the tasks and duties of this role may evolve over time.  You are expected to proactively identify new areas where tax support is needed, take initiative in shaping solutions, and take on additional challenges and responsibilities as they arise.  

You will operate in a highly dynamic, project‑driven environment where business models, products and partnerships evolve rapidly, requiring strong initiative, proactive problem‑solving and being comfortable with ambiguity.

What You’ll Do:

Key Roles and Responsibilities 

• Assessment of indirect tax position and interpretation of our business models 
• Analyze indirect tax implications and define requirements for existing and new programs/products and partnerships proactively identify risks and opportunities, make relevant key decisions and drive the practical implementation of these requirements in internal systems
• Research and keep abreast of global indirect tax developments, evaluate and decide on necessary business and process changes, develop and execute plans accordingly to ensure compliance with new tax rules and regulations
• Work on contracts and evaluate/work on them from an Indirect Tax Advisory perspective. 
• Manage and oversee indirect tax projects and develop strategic and operational implementation work plans to ensure new service or country launches are tax compliant and timely.
• Manage, influence, and challenge cross-functional stakeholders (Commercial, Product, Legal, Finance, IT, etc.) to ensure tax compliant and scalable solutions, assertively representing tax requirements while balancing business objectives.
• Solid understanding of how indirect taxes affect in-house financial applications and systems,
• Oversee and support team members working on reconciliation of revenue, purchase, output VAT/GST and input VAT/GST with financials
• Coordinate with external advisors on various indirect tax issues, e.g. obtain tax advice as necessary and support team members with accurate and timely indirect tax reporting and tax payments. Responsible for indirect tax awareness and appreciation within the Agoda group.
• Contribute to the long-term vision of the tax team

Required Qualifications: 

• Bachelors or Master’s degree in Tax Economics/Law, Accounting, Finance or any business/similar related field. Graduate degree in taxation is an additional asset
• Minimum 8 years of indirect tax experience in a Big 4 / Top law firm / major in-house experience is a plus
• Solid technical knowledge of indirect taxes (VAT/GST) in a global environment is a must. Previous experience in APAC, EMEA or US regions is a plus  
• Detail-oriented individual who independently and proactively lead medium/high complexity projects with global impact (cross-functional) drive them through problem definition, design, execution, analysis, recommendation and implementation
• Project management expertise and organizational skills are a strong plus.
• Strong English) verbal and written communications skills, with the ability to effectively communicate complicated tax technical issues to senior leadership
• Experience with indirect tax setup in systems, including ERP systems (Oracle) is an asset
• E-commerce or travel industry experience is a plus

Preferred Qualifications: 

• Self-motivated, proactive and results-oriented working with identifying, defining and scoping challenges and opportunities, taking full ownership of tasks and responsibilities
• Exceptional interpersonal skills with the ability to interact with all levels of cross-functional teams
• Ability to clearly express ideas and adapt communication style to different stakeholders (e.g., senior leadership, commercial teams, product and engineering), while being confident and assertive in presenting tax positions
• Having a good grasp of detail whilst understanding the “bigger picture”
• Demonstrated can-do mindset, with the ability to take ownership in ambiguous situations, have sound judgment with incomplete information, and move projects forward
• Energetic and driven personality
• Comfortable working in a fast paced and dynamic environment, managing shifting priorities and evolving projects/business and adapting well to change

#hongkong #singapore #thailand #spain #madrid #barcelona#london #newyork #shanghai #jakarta #bali #tokyo #osaka #yokohama #hcmc #hanoi #taipei #phuket #seoul #manila #kualalampur #rome #hungary #italy #france #dublin #ireland #budapest #hongkong #toronto #vancouver #4 #ACCT  #newdelhi #gurugram #hyderabad #bangalore

The Opportunity 

Are you passionate about driving operational excellence and process transformation? Do you thrive in a fast-paced, data-driven environment? Agoda’s Finance Operations Excellence is seeking an Assistant Manager/Senior Specialist to help us reimagine and optimize our finance processes. You will play a key role in identifying improvement opportunities, implementing best-in-class solutions, and supporting our journey towards building a world-class finance operations center. 

Key Responsibilities 

• Process Improvement & Transformation: 
  Analyze, design, and implement process improvements across finance operations (AP, AR, GL, payments, reconciliations, etc.) to drive efficiency, accuracy, and business value. Be comfortable in executing VSMs and Kaizens independently. Be conversant with the latest trends in process improvement leveraging AI/ML and GenAI 

• Data Analysis & Insights: 
  Leverage data analytics to identify trends, root causes (using lean methods), and improvement opportunities. Develop dashboards and reports to monitor KPIs and process health. 

• Project Management & Stakeholder Engagement: 
  Support and/or lead cross-functional projects with finance, product, tech and business teams independently, ensuring timely delivery of milestones and effective stakeholder communication. 

• Automation & Technology Enablement: 
  Create macro-based solutions and/or collaborate with technology teams to automate manual processes using RPA, workflow tools, and other digital solutions. 

• Documentation & Training: 
  Develop and maintain process documentation, SOPs, and training materials to ensure knowledge transfer and compliance. Be conversant with BPMN standards & tools of process documentation 

• Quality & Controls: 
  Identify and support the implementation of internal controls and quality assurance measures to mitigate risks and ensure compliance.

What You’ll Need to Succeed 

Technical & Functional Skills 

• Experience with process mapping, process reengineering, and Lean/Six Sigma methodologies  

• Solid understanding of finance operations processes (OTC, PTP and RTR). Experience as a User of these processes is a plus.   

• Strong analytical skills; ability to work with large datasets, perform detailed root cause analysis, and generate actionable insights and improvement plans. 

• Skilled at creating Excel macros to automate processes is preferred 

• Proficiency in Excel and data visualization tools (e.g., Power BI, Tableau). 

• Familiarity with finance systems (ERP, SAP, Oracle, etc.) and automation tools (RPA, Alteryx, UiPath, etc.) is highly desirable. 

Behavioral Attributes 

• Strong problem-solving mindset with a continuous improvement orientation. 

• Excellent communication, articulation and interpersonal skills; able to influence and collaborate with stakeholders at all levels. 

• High attention to detail and commitment to quality. 

• Self-starter with the ability to manage multiple priorities in a fast-paced environment. 

• Adaptable, resilient, and comfortable with ambiguity and change. 

Qualifications 

• Bachelor’s/Master’s degree in Finance, Accounting, Business, Engineering, or a related field. 

• 5+ years of relevant experience in driving improvements in finance operations 

• Experience in a tech or e-commerce environment is an advantage. 

• Professional certifications (CA, PMP, CPA, etc.) are a plus.  

#LI-NS2 

#Taipei #Hongkong #Singapore #Kualalumpur #Shanghai #Beijing #Tokyo #Seoul #Hanoi #Bangkok #Phuket #Pakistan #Bangladesh #Manila #HoChiMinh #Nigeria #SriLanka #Jakarta #Prague #Berlin #Madrid #Sofia #Budapest #Lisbon #Rome #Columbia #Atlanta #GreaterSaoPaulo #India #Mumbai #Bangalore #Kaizen #LeanSixSigma #Lean#CPA#Accounting #Finance#FinanceOperation #FinanceOptimization #Processimprovement #Financeandaccounting #PTP #RTR #GL #Generalledger #AR #AP #LeanPractitioner #OEP #CBPP #OperationalExcellenceProfessionalCertification #CertifiedBusinessProcessProfessional #LeanPractitioner 

The Opportunity

This is not a customer‑facing Product role. This position sits within Agoda’s Tax team under the broader Finance organization, focusing on internal finance and tax platforms that enable compliance, automation, and scalable operations.

As a Finance Systems Product Manager / Senior Specialist (Tax Technology), you will play a critical role in the design, implementation, and ongoing operation of Agoda’s tax technology stack, with a strong focus on indirect tax engines and compliance enablement.

Based in Bangkok with Agoda Services Co. Ltd, this role reports to the Tax Data & Technology Associate Director and is part of a Tax organization that is rapidly expanding to support the evolving global tax landscape for digital services. While the role applies product‑management principles (such as requirements definition, solution design, and lifecycle ownership), it is not part of Agoda’s core Product organization. Instead, you will act as a hands‑on tax systems and solutions partner, working closely with Finance, Accounting, Product, Engineering, Legal, and senior stakeholders, as well as sister brands and our US parent company.

This is a systems‑first, highly practical role at the intersection of tax, data, and technology. You will translate complex tax requirements into scalable system logic, contributing directly to Agoda’s compliance, automation, and risk‑mitigation agenda in a fast‑growing, platform‑driven environment.

As Agoda continues to evolve, the scope of this role may expand. You will be expected to adapt, grow, and take on new responsibilities as the organization and regulatory landscape change.

Key Responsibilities

Tax Systems Design & Implementation

• Contribute to the design, implementation, and continuous enhancement of tax and tax‑related systems, with a primary focus on indirect tax engines and tax services
• Partner with Finance, Accounting, Product, and Engineering teams to define, test, and embed tax requirements into core platforms
• Own and support ERP tax configuration and maintenance, including tax codes and related setup
• Support the integration and optimization of external tax engines and tools across ERP, billing, and payment systems
• Support tax technology initiatives end‑to‑end, from requirements gathering and solution design through UAT, go‑live, and transition to business‑as‑usual support

Indirect Tax Compliance Enablement

• Ensure tax systems are correctly configured to support indirect tax compliance across multiple jurisdictions
• Embed system support for digital tax requirements such as e‑invoicing, real‑time reporting, and jurisdiction‑specific mandates
• Support the Tax team during audits and inquiries by ensuring accurate system outputs, traceability, and audit readiness

Tax Data, Controls & Governance

• Support the definition and maintenance of tax‑relevant data models, ensuring accuracy, consistency, and usability across systems
• Work with Tax, Finance, and Technology teams to design and test automated tax controls embedded within systems and processes
• Document tax processes, system logic, and data flows to support governance, transparency, and control frameworks

Cross‑Functional Collaboration

• Act as a Tax Technology Subject Matter Expert (SME) within the Finance function
• Translate tax requirements into clear, structured functional specifications and system logic that technology teams can build against
• Liaise with external vendors and implementation partners during system upgrades, integrations, and enhancements

Continuous Improvement & Change

• Identify opportunities to standardize, automate, and simplify tax processes through improved system design and usage
• Stay informed on indirect tax regulatory developments and assess their impact on existing tax technology solutions
• Contribute to the evolution of the Tax Data & Technology roadmap, supporting a scalable, compliance‑first tax ecosystem

Qualifications & Skills

• 6+ years of experience in tax technology, tax systems, or tax transformation projects within a multinational or digital business
• Degree in Accounting, Tax, Finance, Information Systems, Computer Science, or a related field; professional tax or accounting qualification is a plus
• Proven experience translating indirect tax requirements into system logic, tax determination rules, and configurations
• Hands‑on experience with ERP systems and indirect tax engines, including configuration, testing, and issue resolution
• Familiarity with automation and data analytics tools (e.g. Alteryx, Power BI, or similar)
• Strong ability to analyze end‑to‑end transaction flows, identifying tax determination gaps, data quality issues, and system limitations
• Comfortable working cross‑functionally with Finance, Accounting, Product, Engineering, and Tax teams
• Clear, structured communicator with strong documentation skills, able to explain system logic and tax behavior to non‑technical stakeholders
• Experience working in agile or iterative delivery environments is a plus
• Able to operate effectively in a fast‑changing environment, with the flexibility to grow as the role evolves

#Thailand #Singapore #Malaysia #Philippines #India #UK #Ireland #Netherlands #Germany #Australia #NewZealand #USA #Canada #TaxTechnology #TaxSystems #IndirectTax #VAT #GST #ERP #FinanceTechnology #TaxCompliance #DigitalTax #TaxData

The Opportunity:  

As a Manager, Tax Technology, you will play a critical role in the design, implementation, and ongoing maintenance of Agoda's tax systems, with a strong focus on indirect tax engines and compliance enablement.  Based in Bangkok with Agoda Services Co. Ltd, this role will report to the Tax Data & Technology Associate Director and sit within a broader Tax team that is rapidly expanding in response to the evolving global tax landscape for digital services. While embedded within the Tax and Finance organization, you will work closely with Product, Technology, Supply, Legal, and Senior Leadership teams, as well as collaborate with sister brand companies and our US parent company. 

This is a systems‑first, hands‑on role at the intersection of tax, data, and technology. You will design and operationalize tax logic, tax classification, and tax determination within Agoda's tax systems, translating complex tax requirements into scalable solutions that integrate seamlessly with billing platforms, ERP, and compliance tools.  The role offers a unique opportunity to influence how tax technology is designed and operated in a high‑growth, platform‑driven environment, while contributing directly to Agoda’s long‑term compliance, automation, and risk‑mitigation strategy. 

As Agoda continues to evolve, the scope of this role may expand over time. You will be expected to adapt, grow, and take on new responsibilities as the organization and tax landscape change.    

Key Responsibilities 

Tax Systems Design & Implementation 

• Contribute to the design, implementation, and enhancement of tax and tax-related systems, with a primary focus on indirect tax engines and tax services. 

• Partner with Product/Engineering and Finance teams to define, test, and embed tax requirements into core platforms and systems. 

• Own and support ERP tax configuration and maintenance, including tax codes and related setup. 

• Support the integration and optimization of external tax engines and tools across ERP, billing, and payment systems 

• Support tax technology projects end‑to‑end, from requirements gathering and solution design through UAT, go‑live, and transition to business‑as‑usual support. 

Indirect Tax Compliance Enablement 

• Ensure tax systems are correctly configured to support indirect tax compliance across multiple jurisdictions 

• Help embed system support for digital tax requirements such as e‑invoicing, real‑time reporting, and other local mandates as required. 

• Support the tax team during audits and inquiries by ensuring accurate system outputs, traceability, and audit readiness. 

Tax Data, Controls & Governance 

• Support the definition and maintenance of tax‑relevant data models, ensuring data accuracy, consistency, and usability across systems. 

• Work with Tax, Finance, and Product/Tech to design and test automated controls within tax processes and systems. 

• Document tax processes, system logic, and data flows to support governance, transparency, and control frameworks. 

Cross‑Functional Collaboration 

• Act as a hands‑on tax technology partner to Finance, Accounting, Product, and Engineering teams. 

• Translate tax requirements into clear functional specifications and system logic that technology teams can build against. 

• Liaise with external vendors and implementation partners during system upgrades, integrations, and enhancements. 

Continuous Improvement & Change 

• Identify opportunities to standardize, automate, and simplify tax processes through improved use of systems. 

• Stay informed on indirect tax regulatory changes and assess their impact on existing tax technology solutions. 

• Contribute to the evolution of the Tax Data & Technology roadmap, supporting a scalable, compliance‑first tax ecosystem. 

Qualifications & Skills Required 

• 6+ years of experience in tax technology, tax systems or tax transformation projects within a multinational or digital environment. 

• Degree in Accounting, Tax Economics/Law, Finance, Information Systems, Computer Science, or related field; professional tax or accounting qualification is a plus. 

• Proven experience translating indirect tax requirements into tax determination logic and system configurations. 

• Hands‑on experience with ERP systems and indirect tax engines, including configuration, testing, and issue resolution. 

• Familiarity with automation tools and data analytics platforms (e.g., Alteryx, PowerBI, etc) 

• Strong ability to analyze end‑to‑end transaction flows, identifying tax determination gaps, data quality issues, and system limitations. 

• Comfortable working cross‑functionally with Product, Engineering, Finance, and Tax to deliver scalable, compliance‑first solutions. 

• Clear, structured communicator with strong documentation skills, able to explain tax engine logic and system behavior to non‑technical stakeholders. 

• Experience working in agile or iterative delivery environments is a plus. 

• Able to adapt and operate effectively in a fast-changing environment, with scope to grow as the role evolves. 

 #Thailand #Singapore #Malaysia #Philippines #India #UK #Ireland #Netherlands #Germany #Australia #NewZealand #USA #Canada #TaxTechnology #TaxSystems #IndirectTax #VAT #GST #ERP #FinanceTechnology #TaxCompliance #DigitalTax #TaxData

Get to Know our Team: 

The Data department oversees all of Agoda’s data-related requirements. Our ultimate goal is to enable and increase the use of data in the company through creative approaches and the implementation of powerful resources such as operational and analytical databases, queue systems, BI tools, and data science technology. We hire the brightest minds from around the world to take on this challenge and equip them with the knowledge and tools that contribute to their personal growth and success while supporting our company’s culture of diversity and experimentation. The role the Data team plays at Agoda is critical as business users, product managers, engineers, and many others rely on us to empower their decision making. We are equally dedicated to our customers by improving their search experience with faster results and protecting them from any fraudulent activities. Data is interesting only when you have enough of it, and we have plenty. This is what drives up the challenge as part of the Data department, but also the reward. 

The Opportunity:

The DevOps Engineering Manager role at Agoda is one of the most significant and challenging roles at the company. The right candidate is both extremely hands on – technically excellent, with solid engineering principles – and exhibits strong leadership and people development skills.

DevOps Engineering team is tasked with creating automation into the Software Development Lifecycle concerning all Agoda’s R&D. The team is responsible for maintaining all central Dev-related tooling chain and develop internal tools/Web Portals in order to increase development efficiency and security. The impact of this engineering team affects all development in Agoda.

In this Role, you’ll get to:

• Be hands on – it’s one of the job’s fundamental tasks, and most of our development managers are writing and reviewing code, giving expert level coaching and guidance to their DevOps engineers.
• Maintain CI/CD best practices and automating security testing at the speed of DevOps at a very large scale (~1M pipelines a month)
• Maintain all central Dev-related systems for source control, CI, Service Discovery, and more.
• Bridging the gap between Development and Operations
• Full-stack development for internal portals and tooling
• Developing people – Despite our investment and belief in technology, people are still our greatest asset. The right candidate will have a keen interest in developing people: inspiring those around them so they can achieve their potential. Being able to bring A-players such as yourself from outside and integrating them into the business will also be important.

What you’ll Need to Succeed:

• Hands-on experience with the whole SDLC: Requirement, Design, Code, Test, Deploy
• Must have run engineering teams before with 5+ direct reports
• Able to operate with autonomously: making decisions, setting KPIs, with a strong sense of ownership
• Practices data driven decision making
• Experience managing an Agile scrum team
• Great coding skills in a modern programming language (preferably Python/Go)
• Knowledge of Development ecosystem tooling: Git/CI/Docker/Kubernetes

It’s Great if you have:

• Experience with Configuration Management tools (preferably Ansible)
• Experience coding a Full Stack application (preferably with React.js and Go)
• Experience working with Container orchestration (preferably Kubernetes)
• Experience with Hashicorp tools (Consul / Vault)
• Experience with both SQL/NoSQL databses (PostgreSQL, Elastic, MSSQL)

About the Role

 The Team Lead, Systems Engineering leads a team of professional Systems Engineers responsible for delivering consistent technical execution, strong customer outcomes, and measurable business impact across a defined region or segment. 

This role balances people leadership, operational execution, and technical oversight. It exists to ensure Systems Engineering efforts stay aligned to business priorities while adapting to a market that continues to change rapidly. 

Veeam has evolved beyond the legacy as a virtualization backup leader into a data resilience platform company. Customers now expect more than recovery—they expect confidence in their data as it becomes increasingly distributed, regulated, and consumed by analytics and AI initiatives. This role plays a direct part in that shift by developing teams that can guide customers through real change, not just product adoption. 

What You’ll Do

Data underpins modern business. It drives operations, customer trust, compliance, and innovation. At the same time, it has become one of the most exposed parts of the enterprise due to ransomware, system failures, architectural sprawl, and accelerating AI adoption. 

Data resilience is no longer a technical detail. It is a business requirement—and increasingly a prerequisite for responsible AI use. 

This role ensures that Veeam’s strategy becomes execution. By building strong teams, improving how work gets done, and aligning technical engagement to real customer needs, the Manager, Systems Engineering directly influences customer success, partner effectiveness, and Veeam’s credibility in a market where resilient, trusted data is foundational to both security and innovation. 

People Leadership & Team Effectiveness 

• Lead, mentor, and develop a team of professional Systems Engineers, ensuring consistent productivity, quality, and results. 
• Manage performance with clarity and fairness, providing coaching that supports growth and accountability. 
• Build a team culture that values preparation, ownership, and customer impact. 
• Improve processes and execution consistency to help the team scale effectively. 

Business & Operational Alignment 

• Align Systems Engineering activities to sales priorities, account strategies, and regional business plans. 
• Operate with sound judgment in day-to-day decisions, consulting leadership when scope or impact requires it. 
• Track progress against goals and adjust priorities as conditions change. 
• Ensure company initiatives are executed consistently and with purpose. 

Technical & Strategic Oversight 

• Guide teams through complex technical and customer challenges, helping them navigate ambiguity and competing priorities. 
• Serve as a technical escalation point, ensuring architectural quality and alignment to Veeam’s data resilience strategy. 
• Ensure teams can clearly position how resilient, secure, and governed data enables cloud, analytics, and AI initiatives, not just recovery. 
• Share field insight that improves positioning, execution, and cross-functional collaboration. 

Cross-Functional & Ecosystem Leadership 

• Partner closely with Sales Leadership to improve planning, prioritization, and execution. 
• Work across internal teams—including product, engineering, and alliances—to support customer and partner success. 
• Build strong working relationships with customers, partners, and technology vendors. 
• Support partner-led opportunities where appropriate to extend reach and capability. 

What You’ll Bring

• 8+ years of experience in pre-sales systems engineering, solutions architecture, or enterprise technology roles. 
• Experience leading professional teams in pre-sales systems engineering, solutions architecture, or enterprise technology roles in a customer facing environment.  
• A track record of mentoring, performance management, and improving team effectiveness. 
• Broad understanding of enterprise infrastructure and data-centric technologies sufficient to guide and challenge technical teams. 
• Ability to collaborate across functions and influence outcomes without relying on authority. 
• A mindset of curiosity, learning and innovation.  
• Clear, confident communication skills that keep teams aligned and focused. 
• Comfort operating in a fast-moving environment where priorities evolve. 
• Willingness to travel 50-75%. 

#LI-LW3

Get to Know our Team:  

The Infrastructure Team operates all networks, servers, and storage platforms used to deliver services to Agoda’s customers. We support every product within the company, working with a wide range of systems and technology stacks. As part of our team, you will be working on a mission critical private cloud with over 800k cores, spread over hundreds of Kubernetes clusters, OpenStack virtual machines and bare metal servers. 

Each of these opportunities - coupled with an open work environment - are a great way to gain experience on a modern and dynamic platform, constantly evolving to adapt to changes in the business landscape.  

The Opportunity: 

Our Compute Platform team in Bangkok is looking for an experienced Engineering Manager to help scale and evolve our Compute Platform, with a strong focus on inventory, platform tooling, and lifecycle management across bare‑metal infrastructure, virtual machines, and Kubernetes. 

You’ll balance hands‑on technical leadership with people leadership, guiding a small, cross‑functional team while ensuring our platform delivers reliable, high‑quality data and tooling that supports informed decision‑making at scale. 

In This Role, You Will: 

• Stay hands‑on by contributing to system design and code, performing reviews, and providing expert technical guidance and mentorship to engineers at all levels, including interns and junior contractors. 

• Build, lead, and develop a cross‑functional team of software and systems engineers, supported by contractors and interns, operating with agile delivery practices. 

• Drive the research, design, and delivery of inventory and compute platform tooling that improves visibility, efficiency, reliability, and lifecycle management. 

• Own and support design reviews within the team and across the wider engineering organization, helping shape platform standards and technical direction. 

• Own the roadmap, and be accountable for delivery, reliability, and operational outcomes 

• Foster a culture of operational excellence, engineering quality, and continuous improvement. 

• Continuously learn and explore emerging technologies, proactively sharing knowledge and raising the technical bar across teams. 

What You’ll Need to Succeed: 

• 3+ years of experience as an Engineering Manager, leading, coaching, and developing engineers with a mix of seniority and experience levels. 

• Strong hands‑on coding experience in a modern programming language; Golang is preferred as it is our primary language. 

• Experience building or supporting platform tooling for large‑scale compute or infrastructure environments, with an understanding of Kubernetes, OpenStack, virtual machines, and containers. 

• Proven experience with platform stability, resilience, and observability. 

• A strong focus on testing, quality, and delivery, with experience in modern CI/CD environments. 

• A data‑driven, scientific approach to decision‑making, particularly around platform health, delivery outcomes, and performance. 

• Comfort operating with high autonomy at the team level, including setting OKRs/KPIs, prioritizing work, and taking clear ownership. 

• Experience leading Agile/Scrum teams with multiple direct reports. 

• Demonstrated experience using Generative AI tools in day‑to‑day engineering and management workflows (e.g. coding, design, documentation, analysis). 

• Self‑motivated, approachable, and adaptable, with strong communication skills; English is the working language. 

It’s Great if you Have: 

• Experience designing or building asset and inventory management systems at scale. 

• Hands‑on experience with configuration management and automation tools, preferably Ansible and/or AWX. 

• Solid understanding of networking fundamentals and protocols in large‑scale infrastructure environments. 

• Ability to communicate and collaborate effectively across teams and levels within a large organization. 

• Experience using, maintaining, or contributing to open‑source projects. 

• Experience integrating GenAI capabilities into platforms, such as MCP‑based or similar GenAI tooling. 

#telaviv #jerusalem #LI-SK1 #IT #ENG #4 #LI-PS4 #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #sydney #melbourne #perth #toronto #vancouver #montreal #shanghai #beijing #shenzhen #prague #Brno #Ostrava #cairo #alexandria #giza #estonia #paris #berlin #munich #hamburg #stuttgart #cologne #frankfurt #hongkong #budapest #jakarta #bali #dublin #telaviv #milan #rome #venice #florence #naples #turin #palermo #bologna #tokyo #osaka #kualalumpur #malta #amsterdam #oslo #manila #warsaw #krakow #doha #alrayyan #riyadh #jeddah #mecca #medina #singapore #seoul #barcelona #madrid #stockholm #zurich #taipei #tainan #taichung #kaohsiung #bangkok #Phuket #istanbul #london #manchester #liverpool #edinburgh #hcmc #hanoi #lodz #wroclaw #poznan #katowice #rio #salvador #newdelhi #bangalore #bandung #yokohama #nagoya #okinawa #fukuoka #jerusalem #IT #4 #LI-RS1 #newdelhi #Pune #Hyderabad #Bangalore #Mumbai #Bengaluru #Chennai #Kolkata #Lucknow #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #sydney #melbourne #perth #toronto #vancouver #montreal #shanghai #beijing #shenzhen #prague #Brno #Ostrava #cairo #alexandria #giza #estonia #paris #berlin #munich #hamburg #stuttgart #cologne #frankfurt #hongkong #budapest #jakarta #bali #dublin #telaviv #milan #rome #tokyo #osaka #kualalumpur #amsterdam #oslo #manila #warsaw #krakow #bucharest #moscow #saintpetersburg #capetown #johannesburg #seoul #barcelona #madrid #stockholm #zurich #taipei #bangkok #Phuket #istanbul #london #manchester #liverpool #edinburgh #kiev #hcmc #hanoi #wroclaw #poznan #katowice #rio #salvador  #IT #4 #5 #LI-Hybrid  

As a Project Manager (Agile), you will play a critical role in driving the successful delivery of digital solutions for our clients. You will collaborate with cross-functional teams, including Business Analysts, Solution Architects, and Developers, ensuring projects are completed on time, within scope, and aligned with business objectives. You will also lead Agile project management efforts, implementing best practices, optimizing workflows, and ensuring effective stakeholder engagement.

Your responsibilities will include, but not be limited to:

• Oversee end-to-end project management, ensuring successful project delivery within budget and scope.
• Implement Agile methodologies to drive iterative development, stakeholder collaboration, and adaptive planning.
• Manage project timelines, risks, and dependencies, proactively identifying and mitigating challenges.
• Collaborate with business and technical teams to define project goals, deliverables, and key milestones.
• Ensure compliance with IT governance frameworks, security standards, and quality assurance processes.
• Provide leadership and guidance to project teams, fostering a culture of continuous improvement and innovation.
• Support post-implementation operations, ensuring smooth system maintenance and monitoring.

What you’ll bring

• 5-8 years of experience in project management, with a strong background in Agile methodologies.
• Proven experience leading full software or product development lifecycles, preferably in Agile environments.
• Strong analytical, conceptualization, and problem-solving skills.
• Excellent communication and stakeholder management skills, with the ability to influence decision-making.
• Experience in audit, quality management, and portfolio management is an added advantage.
• Project Management certification (e.g., PMP, CITPM, COMIT, PMI) is preferred.
• Bachelor’s degree (or equivalent) in Computer Science, Information Systems, Engineering, or related discipline.

About the Role

We are entering a massive wave of demand for Agentic Copilot Platforms (ACP) and Unified Copilot Platforms (UCP) in the regional e-commerce sector. We need a hybrid technical sales professional who can own this service. You will act as the technical bridge between our AI product offerings and our e-commerce clients.

Your primary mission is to take the burden of "vibe coding" and prototyping off the executive team. You will build rapid, high-impact Proof of Concepts (PoCs)—like RAG pipelines, custom chatbots, and autonomous agents—and then present these solutions to non-technical stakeholders to close high-value custom engagements.

Key Responsibilities

• Rapid Prototyping & Demos: Build quick, functional PoCs (chatbots, AI agents, RAG pipelines) tailored to specific e-commerce client use cases to drive the sales process.
• Technical Pre-Sales: Act as the technical expert in client meetings. Translate complex AI capabilities and e-commerce data flows into clear, compelling business value for non-technical stakeholders (e.g., Marketing Directors, E-commerce VPs).
• ACP/UCP Deployment: Own the deployment and implementation strategy for quick-turnaround Agentic/Unified Copilot solutions for our regional clients.
• API & System Integration: Design workflows connecting top-tier LLMs with client e-commerce data streams (e.g., Shopify, CRMs, product catalogs).
• Client Advisory: Advise regulated and FMCG e-commerce brands on how to leverage AI safely and effectively within their existing cloud and data architectures.

Technical Requirements

• Programming & APIs: Strong proficiency in Python. Hands-on experience integrating major LLM APIs (OpenAI, Anthropic, Google Gemini, etc.).
• AI Frameworks: Working familiarity with LLM orchestration frameworks like LangChain or LlamaIndex.
• E-commerce Data Fluency: Understanding of the e-commerce tech stack (Shopify, CDPs, analytics) and how to structure product/customer data for AI consumption.
• Cloud Basics: Exposure to foundational cloud services across AWS, GCP, or Azure (knowing how to deploy and host a basic PoC).

Business & Soft Skill Requirements

• Experience: 2–5 years of experience in technical sales, solutions engineering, sales engineering, or a client-facing data science role.
• Communication: Exceptional ability to present highly technical concepts to non-technical audiences.
• Language: High proficiency in English (both written and spoken) is strictly required for client-facing work and technical documentation, alongside fluent Thai.
• Hustle: A builder’s mindset. You are comfortable moving fast, experimenting with new AI models as they drop, and doing whatever it takes to get a demo working before a big pitch.

The Opportunity:

As an Indirect Tax Manager, you will have the unique opportunity to work in Bangkok for Agoda Services Co. Ltd. You will be part of a broader tax advisory team that is rapidly growing in light of the changing tax landscape for digital services. While being part of the broader Tax and Finance team (more than 300 professionals) you will also work closely with the Product, Commercial and Legal teams.  

The aim of this position is to manage global tax advisory matters related to VAT, sales tax, GST and other indirect taxes for Agoda, including the compliance with tax regulations across the globe, with special focus on relationship and transactions with Strategic Partners in a fast‑evolving business environment. You will have end-to-end responsibility for your own projects from scoping the challenge (incl. budgeting) to the overall solution (execution and implementation), including stakeholder management and relationships with our tax advisors. While this role remains very hands-on, you will also be expected to contribute to the long-term vision of the tax team and to share your tax technical expertise with the broader team to support their growth.  

This role involves interaction with our Senior Leadership Team, US parent company, sister brands, international offices, business managers, functional teams, IT and other finance and legal colleagues. Due to rapid growth of the organization, the tasks and duties of this role may evolve over time.  You are expected to proactively identify new areas where tax support is needed, take initiative in shaping solutions, and take on additional challenges and responsibilities as they arise.  

You will operate in a highly dynamic, project‑driven environment where business models, products and partnerships evolve rapidly, requiring strong initiative, proactive problem‑solving and being comfortable with ambiguity.

What You’ll Do:

Key Roles and Responsibilities 

• Assessment of indirect tax position and interpretation of our business models 
• Analyze indirect tax implications and define requirements for existing and new programs/products and partnerships proactively identify risks and opportunities, make relevant key decisions and drive the practical implementation of these requirements in internal systems
• Research and keep abreast of global indirect tax developments, evaluate and decide on necessary business and process changes, develop and execute plans accordingly to ensure compliance with new tax rules and regulations
• Work on contracts and evaluate/work on them from an Indirect Tax Advisory perspective. 
• Manage and oversee indirect tax projects and develop strategic and operational implementation work plans to ensure new service or country launches are tax compliant and timely.
• Manage, influence, and challenge cross-functional stakeholders (Commercial, Product, Legal, Finance, IT, etc.) to ensure tax compliant and scalable solutions, assertively representing tax requirements while balancing business objectives.
• Solid understanding of how indirect taxes affect in-house financial applications and systems,
• Oversee and support team members working on reconciliation of revenue, purchase, output VAT/GST and input VAT/GST with financials
• Coordinate with external advisors on various indirect tax issues, e.g. obtain tax advice as necessary and support team members with accurate and timely indirect tax reporting and tax payments.Responsible for indirect tax awareness and appreciation within the Agoda group.
• Contribute to the long-term vision of the tax team

Required Qualifications: 

• Bachelors or Master’s degree in Tax Economics/Law, Accounting, Finance or any business/similar related field. Graduate degree in taxation is an additional asset
• Minimum 8 years of indirect tax experience in a Big 4 / Top law firm / major in-house experience is a plus
• Solid technical knowledge of indirect taxes (VAT/GST) in a global environment is a must. Previous experience in APAC, EMEA or US regions is a plus  
• Detail-oriented individual who independently and proactively lead medium/high complexity projects with global impact (cross-functional) drive them through problem definition, design, execution, analysis, recommendation and implementation
• Project management expertise and organizational skills are a strong plus.
• Strong English) verbal and written communications skills, with the ability to effectively communicate complicated tax technical issues to senior leadership
• Experience with indirect tax setup in systems, including ERP systems (Oracle) is an asset
• E-commerce or travel industry experience is a plus

Preferred Qualifications: 

• Self-motivated, proactive and results-oriented working with identifying, defining and scoping challenges and opportunities, taking full ownership of tasks and responsibilities
• Exceptional interpersonal skills with the ability to interact with all levels of cross-functional teams
• Ability to clearly express ideas and adapt communication style to different stakeholders (e.g., senior leadership, commercial teams, product and engineering), while being confident and assertive in presenting tax positions
• Having a good grasp of detail whilst understanding the “bigger picture”
• Demonstrated can-do mindset, with the ability to take ownership in ambiguous situations, have sound judgment with incomplete information, and move projects forward
• Energetic and driven personality
• Comfortable working in a fast paced and dynamic environment, managing shifting priorities and evolving projects/business and adapting well to change

#hongkong #singapore #thailand #spain #madrid #barcelona#london #newyork #shanghai #jakarta #bali #tokyo #osaka #yokohama #hcmc #hanoi #taipei #phuket #seoul #manila #kualalampur #rome #hungary #italy #france #dublin #ireland #budapest #hongkong #toronto #vancouver #4 #ACCT  #newdelhi #gurugram #hyderabad #bangalore #Afghanistan
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#Morocco
#Mozambique
#Myanmar
#Namibia
#Nauru
#Nepal
#Netherlands
#NewZealand
#Nicaragua
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#NorthMacedonia
#Norway
#Oman
#Pakistan
#Palau
#Panama
#PapuaNewGuinea
#Paraguay
#Peru
#Philippines
#Poland
#Portugal
#Qatar
#Romania
#Rwanda
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#SaintLucia
#SaintVincentAndTheGrenadines
#Samoa
#SanMarino
#SaoTomeAndPrincipe
#SaudiArabia
#Senegal
#Serbia
#Seychelles
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#Singapore
#Slovakia
#Slovenia
#SolomonIslands
#Somalia
#SouthAfrica
#SouthKorea
#Spain
#SriLanka
#Suriname
#Sweden
#Switzerland
#Taiwan
#Tajikistan
#Tanzania
#Thailand
#Togo
#Tonga
#TrinidadAndTobago
#Tunisia
#Turkey
#Turkmenistan
#Tuvalu
#Uganda
#Ukraine
#UnitedArabEmirates
#UnitedKingdom
#UnitedStates
#Uruguay
#Uzbekistan
#Vanuatu
#VaticanCity
#Vietnam
#Yemen
#Zambia
#Zimbabwe

Get to Know our Team: 

In Agoda’s Back End Engineering department, we build the scalable, fault-tolerant systems and APIs that host our core business logic. Our systems cover all major areas of our business: inventory and pricing, product information, customer data, communications, partner data, booking systems, payments, and more. These mission-critical systems change frequently with dozens of releases per day, so we must employ state-of-the-art CI/CD and testing techniques in order to make sure everything works without any downtime. We also ensure that our systems are self-healing, responding gracefully to extreme loads or unexpected input. In order to accomplish this, we use state-of-the-art languages like Scala and Go, data technologies like Kafka and Aerospike, and agile development practices. Most importantly though, we hire great people from all around the world and empower them to be successful. Whether it’s building new projects like Flights and Packages or reimagining our existing business, you’ll make a big impact as part of the Back End Engineering team. 

The Opportunity:

The Engineering Manager role at Agoda is one of the most significant and challenging roles at the company. The right candidate is both extremely hands on – technically excellent, with solid engineering principles – and exhibits strong leadership and people development skills. We are looking for world class development managers to lead one or more of our engineering teams. 

In this Role, you'll get to: 

• Be hands on - its one of the job’s fundamental task, and most of our development managers are writing and reviewing code, giving expert level coaching and guidance to their engineers. 
• It's important to have a love of engineering and a passion for building things elegantly and at scale. Staying in touch with where the industry is going is crucial, and it’s important to have strong opinions about how systems should be architected, engineered, and maintained.
• Do full stack engineering: you should have solid experience in all parts of the technology stack: infrastructure, client side, back end, performance, data, and others. 
• Developing people - Despite our investment and belief in technology, people are still our greatest asset. The right candidate will have a keen interest in developing people: inspiring those around them so they can achieve their potential. Being able to bring A-players such as yourself from outside and integrating them into the business will also be important. 

What you'll Need to Succeed: 

• Extremely proficient in at least 1 programming language (Java, Scala, C#)
• Strong experience in systems architecture – particularly in complex, scalable and fault tolerant distributed systems 
• Demonstrable experience as a system owner with operational responsibility 
• Proficient in lower level engineering (Garbage collection, context switching, threading) 
• DevOps culture – Agility. Leanness. Automation. CI/CD 
• Good understanding of application security 
• Passionate about technology and the Internet 
• Must have worked in a successful agile development team 
• Must have run engineering teams before with 5+ direct reports
• Able to operate with autonomously: making decisions, setting KPIs, with a strong sense of ownership 
• Practices data driven decision making 

It's Great if you have:

• Proficiency in more than one programming language

#sanjose #losangeles #sydney #melbourne #perth #brussels #saopaolo #vancouver #shanghai #beijing #shenzhen #copenhagen #helsinki #paris #hongkong #budapest #jakarta #dublin #telaviv #milan #rome #kualalumpur #amsterdam #oslo #jerusalem #manila #moscow #barcelona #madrid #stockholm #zurich #taipei #istanbul #london #wroclaw #warsaw #rio #chennai #pune #toronto #austin #sydney #chichago #noida #delhi #seattle #hyderabad #gurgaon #newyork #bangalore #boston #bengaluru #berlin #mumbai #stockholm #barcelona #IT #4 #5 #LI-ST2 #LI-Hybrid

Get to Know our Team: 

Join a team of talented engineers who are passionate about front-end development. Our team is dedicated to building cutting-edge web applications using Typescript, React, and Redux. 

The Opportunity:

As a Front-End Engineering Manager at Agoda, you will have the opportunity to lead a team of skilled engineers and drive the development of robust and scalable front-end solutions. You will collaborate with cross-functional teams, contribute to project requirements, and deliver high-quality user experiences.  

In this Role, you'll get to: 

• Mentor and guide engineers in utilizing Typescript, React, and Redux to build innovative front-end solutions.
• Collaborate closely with product managers, designers, and cross-functional teams to define project requirements.
• Provide technical leadership and foster a culture of continuous learning and growth within the team.
• Identify and resolve technical challenges, debug complex issues, and optimize performance.
• Stay updated with the latest front-end technologies and industry trends, driving innovation within the team. 

What you'll Need to Succeed:

• Solid experience in front-end development using Typescript, React, and Redux. 
• Strong leadership and mentoring skills, with the ability to guide and inspire a team. 
• Excellent collaboration and communication skills, working effectively with cross-functional teams. 

It's Great if you have:

• Exposure to full-stack projects and technologies such as C#, Kotlin, or Scala. 
• Familiarity with Agile development methodologies. 

#bangkok #melbourne #telaviv #kiev #moscow #newdelhi #dubai #london #manchester #liverpool #lodz #wroclaw #poznan #rio #sanfranciso #sanjose #losangeles#chicago #newyork #boston #seattle #washdc #sydney #minsk #toronto #vancouver #beijing #shanghai #prague #copenhagen #berlin #munich #nice #paris #IT #ENG #4 #LI-Hybrid #LI-ST2

Get to Know our Team:   

In Agoda’s Engineering department, we build the scalable and fault-tolerant systems.  Our systems cover all major areas of our business: website, mobile apps, affiliate apis, inventory and pricing, product information, customer data, communications, partner data, booking systems, payments, finance and more. These mission-critical systems change frequently with dozens of releases per day, so we must employ state-of-the-art CI/CD, experimentation and advanced testing techniques in order to make sure everything works without any downtime. We also ensure that our systems are self-healing, responding gracefully to extreme loads or unexpected input. In order to accomplish this, we use state-of-the-art languages like React, Redux state management, Javascript,  Kotlin, Scala, data technologies like Kafka, Aerospike and Big Data, and agile development practices. Most importantly though, we hire great people from all around the world and empower them to be successful. Whether it’s building new projects like Flights and Packages or innovating on the latest fintech idea or reimagining our existing business, you’ll make a big impact as part of our Engineering team.  

The Opportunity:  

The Senior Engineering Manager role at Agoda is one of the most significant and challenging roles in Technology. The right candidate has both deep technical knowledge and exhibits extremely strong leadership and people development skills. They should also have experience leading large engineering teams and managing managers.  

In this Role, you’ll get to:   

• Manage large engineering teams 
• Directly manage engineering managers and star engineers. 
• Provide technical input into new business ideas 
• Work with senior leadership up to C-level
• Work and drive initiatives outside of your core team
• Build and guide the technical roadmap for your area
• Take ownership of major projects that are strategic to Agoda.
• It’s important to have a love of engineering and a passion for building things elegantly and at scale. Staying in touch with where the industry is going is crucial, and it’s important to have strong opinions about how systems should be architected, engineered, and maintained.
• Developing people – Despite our investment and belief in technology, people are still our greatest asset. The right candidate will have a keen interest in developing people: inspiring those around them so they can achieve their potential. Being able to bring A-players such as yourself from outside and integrating them into the business will also be important.  

What you’ll Need to Succeed:  

• Experience managing large engineering teams (>25 people) 
• Experience hiring and managing engineering managers
• Experience developing future engineering managers from within the company
• Experience rapidly growing a team
• Experience communicating to C-level
• At least 5 years of experience managing engineering teams, 10+ years of experience in software engineering.
• Demonstrable experience as a system owner with operational responsibility
• Able to operate with autonomously: making decisions, setting KPIs, with a strong sense of ownership
• Extremely proficient in at least one programming language (React, Javascript, Kotlin, Scala, Java, C#)  
• Knowledge in scale, microservices and clean architecture.
• A focus on velocity and quality, along with the right engineering metrics to guide and improve these.
• Excellent people management and communication skills.
• Minimum a B.S. in Computer Science or quantitative field;   

It’s great if you have many of these:  

• Proficiency in range of backend programming languages. 
• Experience in data engineering
• Have experience managing in a data driven company with experience analyzing and working with Big Data
• A key player at an Internet company that is at scale with large numbers of users and transactions per second
• Worked on global projects serving world markets with distributed data centers. 
• Experience in Fintech / Financial Systems 

#sanjose #losangeles #tirana #sydney #melbourne #perth #vienna #minsk #brussels #saopaolo #sofia #vancouver #shanghai #beijing #shenzhen #zagreb #cyprus #copenhagen #helsinki #paris  #berlin #athens #hongkong #budapest #jakarta #dublin #telaviv #milan #rome #luxembourg #kualalumpur #amsterdam #oslo #jerusalem #manila #moscow #belgrade #bratislava #barcelona #madrid #stockholm #zurich #taipei #tainan #istanbul #london  #marrakech  #wroclaw #rio #IT #4 #5 #LI-ST2 #LI-Hybrid

The Opportunity

We’re hiring a Senior Program Manager / Principal Program Manager (level of individual candidates to be determined as part of interview process based on experience and fit) to lead strategic as well as tactical cross-functional initiatives across the organization, including but not limited to covering Accounting and Finance Operations (e.g., AP, AR, Credit Risk, Accounting, Collections and other cross functional initiatives). This role requires a delivery leader who can manage and present to stakeholders at all levels, including C-suite executives, and has sufficient finance and accounting knowledge to translate strategies and problems into clear, actionable plans—driving clarity, alignment, and measurable outcomes across workstreams. 

In This Role, You Will: 

• Lead end-to-end delivery of controllership, finance operations and other initiatives: scoping, planning, execution, change management, and post-implementation tracking. 

• Build and maintain actionable plans with clear milestones, dependencies, owners, and governance cadences - supporting owners to unblock issues and keeping delivery on track. 

• Drive program discipline: clear business requirements, decision logs, timelines, and measurable success metrics. 

• Act as the central point of alignment across teams—identify misalignment early, facilitate decisions, and ensure timely escalation when needed. 

• Partner with teams outside Finance (Product, IT, Legal, Commercial) to design and implement end-to-end solutions as needed. 

• Prepare and deliver executive-ready materials (steerco decks, one-pagers, decision memos) highlighting progress, issues, and trade-offs to senior leadership including C-suite. 

Example Initiatives You May Manage:

• Coordinate improvement of specific metrics across organization like cash flow metrics for example through better AR collections prioritization, dispute resolution workflows, payout timing optimizations, and operational controls. 

• Enhance the balance sheet reconciliation process through a more robust review mechanism and improving reconciliation standards. 

• Establish new business models and ensure scalable finance processes are in place (accounting treatment alignment, operational workflows, controls, reporting readiness). 

• Cross-functional finance initiatives involving tooling, automation, data flow changes, and operating model redesign. 

What You’ll Need to Succeed:

• 8+ years in program management or project management, preferably in consulting or finance transformation environments. 

• Strong problem-solving skills; comfortable structuring ambiguous strategies and/or problems into executable plans. 

• Demonstrated ability to influence without authority and manage complex stakeholder environments across multiple teams. 

• Proven experience producing and presenting executive-level communications (e.g. steering committees, senior leadership updates). 

• Sound working knowledge of accounting and finance operations concepts. 

• Excellent written and verbal communication in English. 

• Ability to thrive in a fast-paced environment. 

• Experience in relevant industries such as travel tech, e-commerce and fintech is a plus. 

• Experience with finance transformation, controllership operations or large-scale process redesign. 

• Familiarity with internal controls, audit requirements, and governance models (SOX experience a plus if applicable). 

• Experience partnering with product/engineering or data teams on process/tooling changes. 

• Relevant certifications that augment program management like PMP / PRINCE2 / Agile are a plus. 

• Confident, structured, and able to drive decisions in senior forums. 

• Comfortable challenging assumptions and resolving conflict constructively. 

• Detail-oriented while maintaining a strong grasp of business outcomes. 

• High ownership, bias for action, and strong follow-through. 

#LI-NS2 #Taipei #Hongkong #Singapore #Kualalumpur #Shanghai #Beijing #Tokyo #Seoul #Hanoi #Bangkok #Phuket #Pakistan #Bangladesh #Manila #HoChiMinh #Nigeria #SriLanka #Jakarta #Prague #Berlin #Madrid #Sofia #Budapest #Lisbon #Rome #Columbia #Atlanta #GreaterSaoPaulo #India #Mumbai #Bangalore #Kaizen #LeanSixSigma #Lean#CPA#Accounting #Finance#FinanceOperation #FinanceOptimization #Processimprovement #Financeandaccounting #PTP #RTR #GL #Generalledger #AR #AP #LeanPractitioner #OEP #CBPP #OperationalExcellenceProfessionalCertification #CertifiedBusinessProcessProfessional #LeanPractitioner 

Get to know our team: 

In Product, ideas come alive. The world is moving fast so our culture empowers ownership and minimal bureaucracy. That’s the environment that enables you to do what you think is right – and quickly. Our Product Managers move fast, fail, learn, and pivot.

Being a product-centric organization, our team works cross-functionally to build products from conception to launch by bringing together engineering and business worlds. Agoda Product Managers work closely with executive leadership and have high visibility among the C-suite; they have direct impact on Agoda’s growth and strategy. Product puts our travelers first and delivers that special travel experience in the most creative expression.

The opportunity:

This role is BANGKOK-BASED, RELOCATION PROVIDED. Our Senior Product Managers are analytical and data-driven individuals, who’re responsible for building products end-to-end focusing on analyzing and experimenting until our solutions are perfectly tailored to our travelers. As our next Senior Product Manager, you will drive product strategy and partner closely with senior leadership cross-functionally to define, build, and deliver the best travel solutions.

You will get dedicated engineering resources that you, and only you define and allocate. We expect you to have a hands-on mentality and spend considerable time with your SCRUM teams, have enthusiasm to develop engineered processes and technologies and apply innovative solutions to make organizational improvements. Product Managers can modify *every* system we have in our company to suit their needs.

By applying to this role, you'll be considered for a role either in User Experience, Marketing, Finance or Supply product vertical. The goal is to match you with the team that best aligns with your interests, competencies, and where you will have the most impact. We’re looking for Senior Product Managers for every part of our business. Our entire Product team sits in Bangkok. This is an Individual Contributor position. 

In this role, you'll get to: 

• Analyze the online travel ecosystem, markets, competitive landscape and user requirements.
• Conceptualize, launch and optimize products and features, experiment, test their performance and iterate quickly.
• Work collaboratively with Engineering, Marketing, Legal and UX teams on cutting-edge technologies.
• Develop innovative solutions to some of the world’s difficult problems by collaborating as needed across regions, product areas, and functions.

 What you'll need to succeed:

• Bachelor’s degree in technical field (i.e. Computer Science, Statistics, Engineering, Mathematics, or similar quantitative discipline).
• Proven ability to leverage analytics and quantitative methods to inform and influence decision-making
• Strong data skills 
• Excellent communication skills (both verbal and written in English) with proven ability to convey complex messages clearly and with conviction to different stakeholders
• Experience developing and launching products
• Experience leading global product vision, go-to-market strategy and design discussions.
• Entrepreneurial and analytical skills; effective at breaking down complex problems and driving and managing change
• Hands-on mentality

It's great if you have:

• MBA or Master’s degree in Math, Economics, Computer Science or Statistics
• Data tools - SQL, Python, R, or equivalent

#seattle #sanfrancisco #beijing #newyork #london #bangkok #singapore #chicago #hongkong #singapore #berlin #shanghai #losangeles #boston #austin #toronto #luxembourg #munich #oslo #copenhagen #stockholm #helsinki #brussels #hamburg #stuttgart #taipei #hamburg #stuttgart #dublin #telaviv #sydney #melbourne #perth #vancouver #montreal #prague #paris #dublin #telaviv #milan #rome #lisbon #amsterdam #moscow #saintpetersburg #frankfurt #shenzhen #istanbul #dubai #seoul #madrid #barcelona #zurich #geneva #warsaw #budapest #vienna #bratislava #bucharest #sofia #athens #ankara #jakarta #manila #kuala_lumpur #ho_chi_minh_city #hanoi #beirut #riyadh #jeddah #doha #cape_town #johannesburg #mexicocity #guadalajara #santiago #buenosaires #sao_paulo #rio_de_janeiro #bogota #lima #caracas #auckland #wellington #calgary #edmonton #ottawa #LI-Hybrid

Get to Know our Team:   

The Performance Marketing Team of Agoda is a world leader in online marketing. This department is highly data-driven and focused on developing at-scale marketing programs that improve the lifetime value of Agoda customers through measurable marketing programs and channels. The team is a blend of the best analysts, marketing strategists, and data scientists in the world. The marketing leadership at Agoda have deep experience in data science, product, strategy, and other marketing fields and have built an organization that thrives on data, creative ideas, and technology. The Performance Marketing Team also fosters a great learning environment. You will be able to learn and grow by working closely with experts from a variety of backgrounds from all over the world. 

In this role, you’ll get to:  

• Define Marketing strategy for Flights Vertical (outside of pricing) 

• Spearhead the development, execution, and optimization strategy for growing Agoda’s Flights business on different channels (e.g., CRM, Paid Performance marketing) 

• Conduct end-to-end analysis of large, complex datasets related to channel performance, user behavior, and market trends, translating raw data into actionable insights 

• Develop hypotheses, design experiments (e.g., A/B tests), and build structured analyses to rigorously evaluate campaign effectiveness and drive data-driven decisions for channel growth 

• Partner closely with various business functions, especially Marketing Accommodation, Flights product and flights supply, to identify opportunities, analyze, and interpret trends or patterns in complex data sets using different techniques and tools such as SQL or Tableau to drive meaningful initiatives  

• Monitor and report on the effectiveness of business initiatives, providing insights and recommendations for continuous improvement. 

• Communicate complex findings, performance updates, and strategic recommendations clearly and concisely to key stakeholders, including senior management 
• Lead, mentor, and develop a team of analysts and managers; participate in hiring and onboarding new team members. 

What you’ll need to succeed:  

• Extensive Experience: 8+ years in Data Analyst position or otherwise in projects involving big data — preferably in the tech, e-commerce, or digital marketing industry.  

• Bachelor's degree in computer science/Statistics/Math or Engineering or Economics and Finance 

• Data-Driven Approach:  Strong analytical skills with the ability to analyze data, translate data into actionable insights, and generate impactful recommendations.  

• Proficient in business intelligence tools and data warehouse i.e. SQL, Tableau and MS Excel 

• Strong Communication Skills:  Exceptional writing and verbal communication abilities, with proficiency in creating impactful and visually appealing presentations. 

• Stakeholder management: Ability to effectively communicate, influence and persuade with different levels of stakeholders (including Senior Management) with proven strong commercial acumen 

• People management experience: including hiring, coaching, and developing team members 

• Entrepreneurial mindset: A proactive, entrepreneurial mindset with a strong sense of ownership and a get-thing-done attitude. 

It’s great if you have:  

• Experience in digital or social media marketing 

• Experience in the online travel or e-commerce industry  

• Experience in hypothesis testing frameworks, statistical analysis, and using Python/R for data manipulation and analysis. 

#London #Paris #Berlin #Warsaw #Dublin #Zurich #Lisbon #StLouis #Cracow #Prague #Budapest #Manchester #Rome #Brussels #Frankfurt #Copenhagen #Wroclaw #Munich #Milan #Barcelona #Johannesburg #Bengaluru #Delhi #Hyderabad #PunePimpriChinchwad #Mumbai #Chennai #Singapore #Noida #Randstad #Jakarta #Kolkata #Manila #KualaLumpur #Shanghai #TelAviv #HongKong #Bangkok #Ahmedabad #Coimbatore #SouthKorea #Vietnam #NewYorkCity #SanFranciscoBay #DallasFortWorth #WashingtonDCBaltimore #Chicago #LosAngeles #Atlanta #Boston #Seattle #Austin #Charlotte #Philadelphia #Houston #Denver #Phoenix #MinneapolisStPaul #Nashville #Pittsburgh #KansasCity #Detroit #Vancouver #Montreal #SanDiego #TampaBay #Portland #Orlando #Columbus #SaltLakeCity #Cleveland #Cincinnati #Indianapolis #Toronto #SaoPaulo #Chile #BuenosAires #RioDeJaneiro #Peru #Colombia #SaudiArabia #UAE #Nigeria #CostaRica #Calgary #BeloHorizonte #Campinas

#PricingStrategy #revenue #P&L #MSE #MetaSearchEngine #dataanalysis #SQL #dataanalytics #analytics #datamining #datascience #tableau #analyticalskills #datavisualization #databases #businessanalysis #businessintelligence #machinelearning #statistics #microsoft #powerbi #PerformanceMarketing

#Travel #Tech

Get to Know our Team:   

The Corporate Strategy team works directly with Agoda’s management team to provide business critical insights using analytics, ensure cross-functional alignment of goals and execution, and help teams drive strategic initiatives forward. We stay focused on aligning the highest-level company priorities with effective day-to-day operations and help evolve early-stage ideas into high-impact opportunities.

The Opportunity:

You will be focusing on information generation and strategy formulation at business level. You will get to work closely with senior executives across functions – such as product, supply, marketing, and finance – to set our strategy and drive key business initiatives. You will develop outstanding insights on our markets, competitors, and business trends and disseminate this knowledge across Agoda to inform key decisions. You help our leaders run Agoda skillfully, which includes clarifying accountability and identifying and monitoring critical success metrics.

In this role, you will get to: 

• Conduct industry, and competitor data analysis to support the definition of priorities and key issues
• Reporting, analysis, and insights: Building dashboards to track performance, derive insights, understand growth levers, and communicate recommendations via presentations to stakeholders
• Create business cases for initiatives to be pursued across Agoda
• Support in the articulation of country/ department/ strategy
• Support ad-hoc projects, leading independent workstreams
• Support Directors/ Associate Directors in the creation of material for the Board / Management team
• Build SQL queries to gather data from multiple databases within Agoda/ work with the analytics team to gather the required information for the analysis

What you will need to succeed:

• Experience in data analysis from top-tier consulting, investment banking, private equity, or strategy/business role for a fast-growing global tech company
• Bachelor’s degree or higher from top university in a quantitative subject e.g. computer science, mathematics, engineering business, science, or relevant field of study
• Background working experiences in consultancy firm
• Strong analytical and problem-solving skills
• Knowledge of SQL / Tableau or willingness to invest time to learn
• Ability to think strategically, learn fast and understand new business dynamics
• Excellent organizational skills, attention to detail and ability to work independently
• Excellent verbal and written communication skills in English
• Innate desire to take ownership, make an impact and influence outcomes

It is great if you have:

• Some knowledge of the key levers of the OTA industry
• Strong presentation & negotiation skills
  
  

This role is based in Bangkok, Thailand. Relocation will be provided.

#London #Paris #Singapore #Bangkok #munich #newyork #strategyconsulting #consulting #hongkong #taipei #berlin #amsterdam #helsinki #bucharest #milan #copenhagen #warsaw #tokyo 

Get to know our team:

The B2B Pricing team sits within B2B Marketing and partners with Product, Commercial, Finance, and Data Science to define, test, and scale strategies that drive sustainable growth and profitability for Agoda and our partners. We combine deep analytical rigor with an experimentation mindset to optimize across marketing levers (primarily pricing) and advise on growth across B2B2C channels.

The Opportunity:

As Manager, B2B Pricing, you will own pricing strategy and execution while acting as a consultative, data‑driven advisor to B2B2C growth initiatives. You’ll translate commercial goals into testable pricing and marketing levers, design measurement, and lead cross‑functional rollouts that improve business outcomes. You will work closely with the commercial organization and cross‑functional stakeholders, serving as a go‑to partner for pricing and growth decisions for key partners (e.g., large loyalty programs, marketplaces, and digital wallets such as Rakuten or Paytm).

In this role, you’ll get to:

• Define and evolve pricing strategies, segmentation, and marketing action for partners.
• Lead the experimentation roadmap (A/B and multivariate tests), including hypotheses, success metrics, and decision frameworks.
• Build marketing roadmaps and analyses (elasticity, cannibalization, incrementality) to advise relevant marketing actions.
• Act as a consultative growth advisor to partner teams: co‑create joint plans, model impact/P&L, align OKRs, and operationalize execution across channels.
• Build playbooks to scale winning strategies across markets and partners; document learnings and institutionalize best practices.
• Create Tableau dashboards and crisp executive narratives that synthesize performance, insights, and recommendations; drive action in weekly/monthly reviews.
• Vendor/Partner Management: Manage relationships with external partners including strategic presentations.

What you’ll need to succeed:

• 5+ years in data-driven role, revenue/growth, marketing, strategy, or analytics roles in e‑commerce, travel, tech;
• Consulting experience is a strong plus
• Strong business acumen and structured problem‑solving; ability to frame trade‑offs, model scenarios, and influence decisions with clear “so‑what.”
• Fluency with data: advanced Excel, SQL, and Tableau; comfort with large datasets and experiment readouts.
• Practical experience with controlled experiments.
• Exceptional stakeholder management and communication; able to simplify complex analyses for senior and partner audiences and drive alignment.
• High ownership and bias for action; thrive in an ambiguous, fast‑paced, test‑and‑learn environment.
• BA/BS in a quantitative field (e.g., Economics, Statistics, Engineering) or equivalent experience.

It’s great if you have:

• Building decision frameworks in production.
• Background in management consulting or internal strategy (e.g., growth, pricing, or partnerships).
• MBA or advanced degree is a plus; we value equivalent operating experience and measurable outcomes.
• Familiarity with Python/R for modeling and scaling analysis.
• Domain exposure to B2B channels, partner/affiliate programs, or wholesale/whitelabel constructs.

_{#Bengaluru #SãoPaulo #Delhi #NewYorkCity #Nigeria #London #Hyderabad #Pune #Mumbai #Colombia #Paris #Jakarta #Chennai #SanFrancisco #WashingtonDC #Toronto #Pakistan #LosAngeles #Dallas #Chicago #Kenya #Boston #Shanghai #Egypt #BuenosAires #Manila #Netherlands #Singapore #RiodeJaneiro #Beijing #Atlanta #Sydney #Madrid #Vietnam #SaudiArabia #Peru #Melbourne #Ireland #Russia #Bangladesh #MexicoCity #Philadelphia #Chile #SeattleArea #Noida #Kolkata #Guangdong #UnitedArabEmirates #TelAvivDistrict #Houston #KualaLumpur #BeloHorizonte #SouthKorea #Bangkok #Istanbul #Austin #Curitiba #Warsaw #Campinas #Barcelona #Ukraine #CostaRica #Berlin #Romania #Denver #Johannesburg #Minneapolis #Manchester #Miami #Phoenix #Detroit #Coimbatore #Milan #PortoAlegre #Vancouver #Montreal #Charlotte #SanDiego #Ghana #SaltLakeCity #Raleigh #HongKong #Munich #Prague #Ecuador #TampaBay #Serbia #Lithuania #Taipei #Cracow #Zhejiang #CapeTown #Brasilia #Columbus #Ahmedabad #Indore #Kochi #Gurgaon #Chandigarh #Lucknow #Bhubaneswar #Thiruvananthapuram #Visakhapatnam #Bhopal #JerseyCity #Irving #Denton #Worcester #Arlington #OverlandPark #AuroraDistrict #Baltimore #Tampa #Halethorpe #Dayton #Syracuse #Chonburi #ChiangMai #NakhonRatchasima #KhonKaen #HatYai #Phuket #Surabaya #Tangerang #Birmingham #Casablanca #Rabat #Camp #PetalingJaya #GeorgeTown}

Get to know our team:

The B2B Pricing team sits within B2B Marketing and partners with Product, Commercial, Finance, and Data Science to define, test, and scale strategies that drive sustainable growth and profitability for Agoda and our partners. We combine deep analytical rigor with an experimentation mindset to optimize across marketing levers (primarily pricing) and advise on growth across B2B2C channels.

The Opportunity:

As Associate Manager/Manager, B2B Pricing & Growth Strategy, you will own pricing strategy and execution while acting as a consultative, data‑driven advisor to B2B2C growth initiatives. You’ll translate commercial goals into testable pricing and marketing levers, design measurement, and lead cross‑functional rollouts that improve business outcomes. You will work closely with the commercial organization and cross‑functional stakeholders, serving as a go‑to partner for pricing and growth decisions for key partners (e.g., large loyalty programs, marketplaces, and digital wallets such as Rakuten or Paytm).

In this role, you’ll get to:

• Define and evolve pricing strategies, segmentation, and marketing action for partners.
• Lead the experimentation roadmap (A/B and multivariate tests), including hypotheses, success metrics, and decision frameworks.
• Build marketing roadmaps and analyses (elasticity, cannibalization, incrementality) to advise relevant marketing actions.
• Act as a consultative growth advisor to partner teams: co‑create joint plans, model impact/P&L, align OKRs, and operationalize execution across channels.
• Build playbooks to scale winning strategies across markets and partners; document learnings and institutionalize best practices.
• Create Tableau dashboards and crisp executive narratives that synthesize performance, insights, and recommendations; drive action in weekly/monthly reviews.
• Vendor/Partner Management: Manage relationships with external partners including strategic presentations.

What you’ll need to succeed:

• 5+ years in data-driven role, revenue/growth, marketing, strategy, or analytics roles in e‑commerce, travel, tech;
• Consulting experience is a strong plus
• Strong business acumen and structured problem‑solving; ability to frame trade‑offs, model scenarios, and influence decisions with clear “so‑what.”
• Fluency with data: advanced Excel, SQL, and Tableau; comfort with large datasets and experiment readouts.
• Practical experience with controlled experiments.
• Exceptional stakeholder management and communication; able to simplify complex analyses for senior and partner audiences and drive alignment.
• High ownership and bias for action; thrive in an ambiguous, fast‑paced, test‑and‑learn environment.
• BA/BS in a quantitative field (e.g., Economics, Statistics, Engineering) or equivalent experience.

It’s great if you have:

• Building decision frameworks in production.
• Background in management consulting or internal strategy (e.g., growth, pricing, or partnerships).
• MBA or advanced degree is a plus; we value equivalent operating experience and measurable outcomes.
• Familiarity with Python/R for modeling and scaling analysis.
• Domain exposure to B2B channels, partner/affiliate programs, or wholesale/whitelabel constructs.

_{#Bengaluru #SãoPaulo #Delhi #NewYorkCity #Nigeria #London #Hyderabad #Pune #Mumbai #Colombia #Paris #Jakarta #Chennai #SanFrancisco #WashingtonDC #Toronto #Pakistan #LosAngeles #Dallas #Chicago #Kenya #Boston #Shanghai #Egypt #BuenosAires #Manila #Netherlands #Singapore #RiodeJaneiro #Beijing #Atlanta #Sydney #Madrid #Vietnam #SaudiArabia #Peru #Melbourne #Ireland #Russia #Bangladesh #MexicoCity #Philadelphia #Chile #SeattleArea #Noida #Kolkata #Guangdong #UnitedArabEmirates #TelAvivDistrict #Houston #KualaLumpur #BeloHorizonte #SouthKorea #Bangkok #Istanbul #Austin #Curitiba #Warsaw #Campinas #Barcelona #Ukraine #CostaRica #Berlin #Romania #Denver #Johannesburg #Minneapolis #Manchester #Miami #Phoenix #Detroit #Coimbatore #Milan #PortoAlegre #Vancouver #Montreal #Charlotte #SanDiego #Ghana #SaltLakeCity #Raleigh #HongKong #Munich #Prague #Ecuador #TampaBay #Tokyo #Serbia #Lithuania #Taipei #Cracow #Zhejiang #CapeTown #Brasilia #Columbus #Ahmedabad #Indore #Kochi #Gurgaon #Chandigarh #Lucknow #Bhubaneswar #Thiruvananthapuram #Visakhapatnam #Bhopal #JerseyCity #Irving #Denton #Worcester #Arlington #OverlandPark #AuroraDistrict #Baltimore #Tampa #Halethorpe #Dayton #Syracuse #Chonburi #ChiangMai #NakhonRatchasima #KhonKaen #HatYai #Phuket #Surabaya #Tangerang #Birmingham #Casablanca #Rabat #Camp #PetalingJaya #GeorgeTown}

Get to Know our Team:   

The Performance Marketing Team of Agoda is a world leader in online marketing. This department is highly data-driven and focused on developing at-scale marketing programs that improve the lifetime value of Agoda customers through measurable marketing programs and channels. The team is a blend of the best analysts, marketing strategists, and data scientists in the world. The marketing leadership at Agoda have deep experience in data science, product, strategy, and other marketing fields and have built an organization that thrives on data, creative ideas, and technology. The Performance Marketing Team also fosters a great learning environment. You will be able to learn and grow by working closely with experts from a variety of backgrounds from all over the world. 

In this role, you’ll get to:  

• Set Marketing strategy for Flights verticals (outside of pricing) 

• Spearhead the development, execution, and optimization strategy for growing Agoda’s Flights business on different channels  

• Conduct end-to-end analysis of large, complex datasets related to channel performance, user behavior, and market trends, translating raw data into actionable insights 

• Develop hypotheses, design experiments (e.g., A/B tests), and build structured analyses to rigorously evaluate campaign effectiveness and drive data-driven decisions for channel growth 

• Partner closely with various business functions, especially Marketing Accommodation, Flights product and flights supply, to identify opportunities, analyze, and interpret trends or patterns in complex data sets using different techniques and tools such as SQL or Tableau 

• Communicate complex findings, performance updates, and strategic recommendations clearly and concisely to key stakeholders, including senior management 

What you’ll need to succeed:  

• Extensive Experience: 5-7 years in Data Analyst position or otherwise in projects involving big data — preferably in the tech, e-commerce, or digital marketing industry. Bachelor’s degree in Computer Science/Statistics/Math or Engineering or Economics and Finance is a plus. 

• Data-Driven Approach: Strong analytical skills with the ability to analyze data, translate data into actionable insights, and generate impactful recommendations. Proficient in business intelligence tools and data warehouse i.e. SQL, Tableau and MS Excel 

• Innovative Problem-Solving Skills: The ability to tackle complex challenges in a non-linear fashion is essential. We seek a resourceful candidate who can effectively navigate the organization to gather necessary information and implement innovative solutions while adapting to evolving scenarios and leveraging valuable resources creatively. 

• Strong Communication Skills: Exceptional writing and verbal communication abilities, with proficiency in creating impactful and visually appealing presentations. 

• Stakeholder management: Ability to effectively communicate, influence and persuade with different levels of stakeholders (including Senior Management) with proven strong commercial acumen 

It’s great if you have:  

• Experience in digital or social media marketing 

• Experience in hypothesis testing frameworks, statistical analysis, and using Python/R for data manipulation and analysis. 

#London #Paris #Berlin #Warsaw #Dublin #Zurich #Lisbon #StLouis #Cracow #Prague #Budapest #Manchester #Rome #Brussels #Frankfurt #Copenhagen #Wroclaw #Munich #Milan #Barcelona #Johannesburg #Bengaluru #Delhi #Hyderabad #PunePimpriChinchwad #Mumbai #Chennai #Singapore #Noida #Randstad #Jakarta #Kolkata #Manila #KualaLumpur #Shanghai #TelAviv #HongKong #Bangkok #Ahmedabad #Coimbatore #SouthKorea #Vietnam #NewYorkCity #SanFranciscoBay #DallasFortWorth #WashingtonDCBaltimore #Chicago #LosAngeles #Atlanta #Boston #Seattle #Austin #Charlotte #Philadelphia #Houston #Denver #Phoenix #MinneapolisStPaul #Nashville #Pittsburgh #KansasCity #Detroit #Vancouver #Montreal #SanDiego #TampaBay #Portland #Orlando #Columbus #SaltLakeCity #Cleveland #Cincinnati #Indianapolis #Toronto #SaoPaulo #Chile #BuenosAires #RioDeJaneiro #Peru #Colombia #SaudiArabia #UAE #Nigeria #CostaRica #Calgary #BeloHorizonte #Campinas

#PricingStrategy #revenue #P&L #MSE #MetaSearchEngine #dataanalysis #SQL #dataanalytics #analytics #datamining #datascience #tableau #analyticalskills #datavisualization #databases #businessanalysis #businessintelligence #machinelearning #statistics #microsoft #powerbi #PerformanceMarketing

#Travel #Tech

The Opportunity 

Are you passionate about driving operational excellence and process transformation? Do you thrive in a fast-paced, data-driven environment? Agoda’s Finance Operations Excellence is seeking an Assistant Manager/Senior Specialist to help us reimagine and optimize our finance processes. You will play a key role in identifying improvement opportunities, implementing best-in-class solutions, and supporting our journey towards building a world-class finance operations center. 

Key Responsibilities 

• Process Improvement & Transformation: 
  Analyze, design, and implement process improvements across finance operations (AP, AR, GL, payments, reconciliations, etc.) to drive efficiency, accuracy, and business value. Be comfortable in executing VSMs and Kaizens independently. Be conversant with the latest trends in process improvement leveraging AI/ML and GenAI 

• Data Analysis & Insights: 
  Leverage data analytics to identify trends, root causes (using lean methods), and improvement opportunities. Develop dashboards and reports to monitor KPIs and process health. 

• Project Management & Stakeholder Engagement: 
  Support and/or lead cross-functional projects with finance, product, tech and business teams independently, ensuring timely delivery of milestones and effective stakeholder communication. 

• Automation & Technology Enablement: 
  Create macro-based solutions and/or collaborate with technology teams to automate manual processes using RPA, workflow tools, and other digital solutions. 

• Documentation & Training: 
  Develop and maintain process documentation, SOPs, and training materials to ensure knowledge transfer and compliance. Be conversant with BPMN standards & tools of process documentation 

• Quality & Controls: 
  Identify and support the implementation of internal controls and quality assurance measures to mitigate risks and ensure compliance.

What You’ll Need to Succeed 

Technical & Functional Skills 

• Experience with process mapping, process reengineering, and Lean/Six Sigma methodologies  

• Solid understanding of finance operations processes (OTC, PTP and RTR). Experience as a User of these processes is a plus.   

• Strong analytical skills; ability to work with large datasets, perform detailed root cause analysis, and generate actionable insights and improvement plans. 

• Skilled at creating Excel macros to automate processes is preferred 

• Proficiency in Excel and data visualization tools (e.g., Power BI, Tableau). 

• Familiarity with finance systems (ERP, SAP, Oracle, etc.) and automation tools (RPA, Alteryx, UiPath, etc.) is highly desirable. 

Behavioral Attributes 

• Strong problem-solving mindset with a continuous improvement orientation. 

• Excellent communication, articulation and interpersonal skills; able to influence and collaborate with stakeholders at all levels. 

• High attention to detail and commitment to quality. 

• Self-starter with the ability to manage multiple priorities in a fast-paced environment. 

• Adaptable, resilient, and comfortable with ambiguity and change. 

Qualifications 

• Bachelor’s/Master’s degree in Finance, Accounting, Business, Engineering, or a related field. 

• 5+ years of relevant experience in driving improvements in finance operations 

• Experience in a tech or e-commerce environment is an advantage. 

• Professional certifications (CA, PMP, CPA, etc.) are a plus.  

#LI-NS2 

#Taipei #Hongkong #Singapore #Kualalumpur #Shanghai #Beijing #Tokyo #Seoul #Hanoi #Bangkok #Phuket #Pakistan #Bangladesh #Manila #HoChiMinh #Nigeria #SriLanka #Jakarta #Prague #Berlin #Madrid #Sofia #Budapest #Lisbon #Rome #Columbia #Atlanta #GreaterSaoPaulo #India #Mumbai #Bangalore #Kaizen #LeanSixSigma #Lean#CPA#Accounting #Finance#FinanceOperation #FinanceOptimization #Processimprovement #Financeandaccounting #PTP #RTR #GL #Generalledger #AR #AP #LeanPractitioner #OEP #CBPP #OperationalExcellenceProfessionalCertification #CertifiedBusinessProcessProfessional #LeanPractitioner 

THIS ROLE IS BASED IN BANGKOK, THAILAND (WITH RELOCATION PROVIDED)

Location: Bangkok, Thailand (*Not open for remote work)

Get to Know our Team: 

The Supply Analytics team delivers data-driven insights and decision support to optimize Agoda’s supply ecosystem. We analyze partner and marketplace dynamics, build forecasts and models, run experiments, and create scalable dashboards and data products that power strategic direction and operational execution. We bring value through rigorous analyses and pragmatic, measurable recommendations that help Supply, Product and other teams prioritize work and drive impact. Our work improves inventory quality, partner economics, and the long-term health and growth of Agoda.

The Opportunity:  

As a Lead Analyst, you will report directly to either the Senior Manager or Associate Director within the Supply Department and this will be an individual contributor role. You will be responsible and fully empowered to work with the partners on the ground. You will be supported by a team within the Supply department and work closely with other Team members within Agoda.   

In this Role, you’ll get to:

• Translate internal briefs into analytical projects (to include refining the initial brief and asking the ‘right questions’, working through potential hypotheses and storyboarding the output)
• Use and analyze data from multiple large-scale data warehouses and present statistically strong analysis to a wide range of business stakeholders.
• Proactively identify opportunities for growth within supply and the wider business.
• Drive new analytical initiatives and projects aimed at improving organizational efficiency and shaping Agoda supply.
• Identify, support, and lead projects aimed at scaling up the way the Supply organization leverages on data, insights, and intelligence.
• Automate manual operational processes and present back on time savings gained through modernization of business operations

What you’ll Need to Succeed:

• At least 2-5+ years of experience working as an Analyst with experience in analytics/data science/insights/strategy/BI
• Advanced working knowledge and hands-on experience in SQL
• Strong knowledge and hands-on experience in data visualization tools such as Tableau (preferably) 
• Expert domain of data analysis and data visualization tools and software such as Excel, Python (or R)
• Bachelor’s degree ideally in a business or quantitative subject (e.g. computer science, mathematics, engineering, science, economics or finance).
• A good understanding of statistical modelling knowledge or any machine learning technique knowledge (such as hypothesis testing, regression, logistic regression, random forest, etc.)
• Good stakeholder management experience. Comfortable presenting to senior leadership and C-suite.
• Experience in conducting A/B testing experimentation
• Strong experience in finding data insights and provide business recommendation to the business
• A hacker’s mindset – the ability to build simple but clever and elegant solutions to new problems within significant resource, operational and time constraints through deep understanding of the business, creative problem solving, and a wide range of expertise in data, analytics, automation, programming, and prototyping.
• Excellent communicator with superior written, verbal, presentation and interpersonal communication skills.
• Data driven in both decision making and performance measurement.
• Extreme comfort in ambiguous, fast-paced environment.
• Ability to multi-task, prioritize and coordinate resources.

It’s Great if you Have:  

• MBA or Masters in a quantitative subject (e.g. computer science, mathematics, engineering, science, economics or finance).
• Program management certifications (e.g. PMI, PRINCE2) to compliment your program management experience.
• Asian market experience.
• Travel industry / e-commerce / tech / consulting experience.

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The Opportunity: 

We are looking for a Content Strategy & Insights Manager to lead how we use data to tell stories that drive partner engagement and commercial outcomes. 

This is not a traditional content creation role. You will work with senior stakeholders across commercial, product, and regional teams to identify what data and insights partners need to hear and shape that into content and product marketing strategy that moves them to act. Whether that means deepening an existing partner's engagement with Agoda or making the case a prospective one, the goal is the same: turn data into a narrative that drives a commercial result. 

You will work closely with analytics and AI/engineering teams to build and ship AI-powered content products — from concept through to execution. This role sits at the intersection of commercial strategy, product marketing, data, and cross-functional collaboration. 

In this Role, you'll get to: 

Strategy & Insights: 

• Work with senior stakeholders across commercial, product, and regional teams to identify content needs and translate business priorities into content plans. 

• Analyze partner performance, market, and competitive data to develop the insights and narratives that shape the team's content output. 

• Define what story we tell, to which partners, through which channels and why it matters commercially. 

• Translate partner and market insights into product marketing narratives that drive adoption and engagement across partner segments. 

• Design and run tests to validate content effectiveness, measure results against commercial outcomes, and iterate strategy accordingly. 

AI & Tooling: 

• Partner with GenAI engineering and analytics teams on AI-powered content products — owning delivery end-to-end from scoping through launch and iteration. 

• Identify and implement AI-assisted workflows across the content lifecycle from research, drafting, personalization, and distribution. 

• Evaluate and integrate marketing operations to improve team efficiency and output quality. 

Project Management & Stakeholder Coordination: 

• Lead quarterly content planning — scoping initiatives with senior stakeholders, prioritizing requests, allocating team resources, and managing cross-functional dependencies. 

• Act as a key point of contact between the content team and commercial, analytics, product, and engineering functions. 

• Manage complex multi-team initiatives where content delivery depends on analytics, product, or engineering inputs shipping on time — tracking milestones, flagging risks, and driving accountability across workstreams. 

What you'll Need to Succeed: 

• Bachelor's degree in a relevant field. 

• 4–8 years of relevant experience in a strategy consulting firm, product marketing, marketing strategy, or commercial/business analytics role at a tech or platform company. 

• Strong analytical and problem-solving skills — comfortable working with data, extracting insights, and building a narrative around them. 

• A test-and-learn mindset — you default to validate assumptions with data rather than relying on intuition. 

• Proven project management skills — able to drive initiatives from concept to delivery across multiple teams and competing priorities. 

• Strong communication and presentation skills, with the ability to convey complex analyses clearly to senior leadership. 

• Proven track record of cross-functional collaboration and stakeholder management. 

• Demonstrated ability to build processes and operating frameworks in ambiguous or early-stage environments. 

It's great if you have: 

• Experience with AI/ML tools or direct collaboration with engineering teams on AI-powered products. 

• Knowledge of SQL, BI tools (Tableau, Looker), or marketing automation platforms. 

• Experience in product marketing or go-to-market strategy  

_{#Bengaluru #SãoPaulo #Delhi #NewYorkCity #Nigeria #London #Hyderabad #Pune #Mumbai #Colombia #Paris #Jakarta #Chennai #SanFrancisco #WashingtonDC #Toronto #Pakistan #LosAngeles #Dallas #Chicago #Kenya #Boston #Shanghai #Egypt #BuenosAires #Manila #Netherlands #Singapore #RiodeJaneiro #Beijing #Atlanta #Sydney #Madrid #Vietnam #SaudiArabia #Peru #Melbourne #Ireland #Russia #Bangladesh #MexicoCity #Philadelphia #Chile #SeattleArea #Noida #Kolkata #Guangdong #UnitedArabEmirates #TelAvivDistrict #Houston #KualaLumpur #BeloHorizonte #SouthKorea #Bangkok #Istanbul #Austin #Curitiba #Warsaw #Campinas #Barcelona #Ukraine #CostaRica #Berlin #Romania #Denver #Johannesburg #Minneapolis #Manchester #Miami #Phoenix #Detroit #Coimbatore #Milan #PortoAlegre #Vancouver #Montreal #Charlotte #SanDiego #Ghana #SaltLakeCity #Raleigh #HongKong #Munich #Prague #Ecuador #TampaBay #Tokyo #Serbia #Lithuania #Taipei #Cracow #Zhejiang #CapeTown #Brasilia #Columbus #Ahmedabad #Indore #Kochi #Gurgaon #Chandigarh #Lucknow #Bhubaneswar #Thiruvananthapuram #Visakhapatnam #Bhopal #JerseyCity #Irving #Denton #Worcester #Arlington #OverlandPark #AuroraDistrict #Baltimore #Tampa #Halethorpe #Dayton #Syracuse #Chonburi #ChiangMai #NakhonRatchasima #KhonKaen #HatYai #Phuket #Surabaya #Tangerang #Birmingham #Casablanca #Rabat #Camp #PetalingJaya #GeorgeTown}

Get to know our team  

Are you passionate about driving change, optimizing processes, and building something impactful from the ground up? The Finance Operations Excellence Team is a new team in Agoda Finance that plays a pivotal role in transforming our finance operations by:  

• Partnering with finance and accounting teams to identify and unlock process improvement opportunities  

• Leading and executing process improvement initiatives across the organization  

• Fostering a culture of continuous improvement and operational excellence  

• Championing Lean Six Sigma and other best-in-class methodologies to solve problems and streamline workflows  

• Establishing robust business process management frameworks to ensure sustainable, high-quality outcomes 

The Opportunity 

The Finance Process and Transformation Manager will create and lead process transformation initiatives across Finance Operations, with a strong focus on R2R, O2C, and P2P. This role is responsible for establishing process management discipline, performance metrics, continuous improvement frameworks, and leveraging Lean Six Sigma and digital tools (AI, RPA, BI) to drive sustainable efficiency, scalability, and quality improvements. 

In This Role, You Will: 

• Lead end to end improvement and transformation initiatives across Finance processes (R2R, O2C, P2P), partnering closely with Finance process owners and leadership  

• Conduct process assessments, value stream mapping, and deep dive diagnostics to identify transformation opportunities

• Apply Lean Six Sigma methodologies to drive continuous improvement and measurable benefits. 

• Develop and present business cases for transformation initiatives, including quantified benefits and implementation roadmaps. 

• Explore and pilot new technologies and tools (e.g., task mining, process mining, AI enablers) to support process improvement. 

• Collaborate with FinTech / system teams on the design and implementation of digital solutions. 

• Ensure new processes are fully deployed, adopted, and embedded into BAU operations. 

• Design and implement Business Process Management (BPM) standards, including: 

• Process inventories 

• Process documentation (L3/L4) 

• Ownership and governance models 

• Establish process performance metrics for Finance Operations, including: 

• Identifying relevant efficiency, quality, and control KPIs 

• Designing measurement approaches where data is not readily available 

• Working with stakeholders to enable data collection and monitoring 

• Build internal capability and foster continuous improvement culture in the organization by: 

• Conducting Lean Six Sigma training 

• Coaching teams on structured problem-solving and CI tools 

What You’ll Need to Succeed: 

• Bachelor’s degree in Finance, Accounting, Business, Engineering, or a related discipline. 

• 5–8+ years of experience in Finance transformation, process improvement consulting, or inhouse Finance Operations Excellence. 

• Strong hands on experience driving transformation across R2R, O2C, and P2P.on experience driving transformation across