Senior Software Engineer
Location: Coimbatore/Bangalore
Experience: 5+ years

Who we are and What we do?

AppViewX is trusted by the world’s leading organizations to reduce risk, ensure compliance, and increase visibility through automated certificate lifecycle management. At AppViewX, you will get to work with our AVX ONE platform that provides complete certificate lifecycle management and PKI-as-a-Service using streamlined automation workflows to prevent outages, reduce security incidents and enable crypto-agility. AppViewX is also certified as a Great Place to Work in India, cementing us as an employer of choice.

What will you be responsible for?

 Role in developing information systems by studying operations, designing, developing, and installing software solutions, while also supporting and collaborating with the software team.

• Participate in a full software development life cycle. If you are game for it, own an entire module.
• Learn to build highly scalable, low-latency, high-throughput systems that have five 9 availability.
• Work closely with customer advocacy boards, cross-functional teams and engineers to develop the best technical design and approach for new product development/features.
• Handle multiple priorities in a fast-paced environment.
• Innovate & experience working with highly skilled teams in multiple locations with loads of fun.

What do we require?

• Experience in Java skill with excellent data structures, algorithms skills, design pattern & OOPS concept.
• Experience in .Net Skills, Microsoft CSP (C++) and a PKCS#11 library (C) to enable secure and compliant code-signing workflows.
• Experience with client/server, multi-threaded and distributed software.
• Proven design sensibility and the willingness to work in a collective, team-oriented environment.
• Knowledge of Kubernetes and Containers.
• Excellent written and verbal communication skills with the ability to present complex plans and designs.
• Strong reasoning and problem-solving skills under your wing.
• Good presentation, communication and people skills.
• Quick learner, creative, resourceful, and being able to work on your own.

What do we desire?

• Knowledge of database design and database programming using SQL & NO-SQL concepts.
• Familiar and hands-on experience with Managed Kubernetes environments like EKS, AKS, GKE.
• Familiarity on the development and maintenance of a Windows Gateway solution built using C# and .NET Framework to manage CLM and device operations

What brings us together?

What makes us stand out from the rest is the people. The people who push hard every day to be more smart, passionate, resilient, creative, inclusive and curious. Surrounding ourselves with a bunch of diverse and talented minds has made us what we are, and we can’t wait to see the positive impact it would have on you too!

What’s more in store?

 AppViewX is on par with leading global companies when it comes to the benefits it offers its employees, ranging from competitive incentives, health & wellness policies, saving & investment schemes, time off/sabbatical eligibility and dedicated L&D.

What we consider equally important is the flexibility we offer our employees to – work remotely, define their own hours, and more importantly harmonize both work and life. The more trust and accountability we place on our employees, the more they surpass our goals and expectations.

 Why AppViewX?

 AppViewX caters to a wide range of customers from Fortune 1000 companies, including six of the top ten global commercial banks, five of the top ten global media companies, and five of the top ten managed healthcare providers. Over the years, we grew our diverse team, perfected our automation platform, and expanded our Global footprint to India, North America, United Kingdom and Australia. Today, we are headquartered in New York City and have come a long way by optimizing opportunities to create lasting relationships with enterprises, gaining unshakable customer trust along the way.

AppViewX is proud to be an Equal Employment Opportunity Employer. It is AppViewX’s policy to afford equal employment opportunities to all employees regardless of race, color, national origin, ancestry, religion, citizenship status, , gender, gender expression or identity, sexual orientation, age, marital status, military or veteran status, pregnancy, disability, genetic information, arrest record, or other protected class under state, federal, or local law.

Role

We are looking for a Senior Staff Software Development Engineer to join our ZIA Cloud team. This is a hybrid role based in Bangalore, reporting to the Senior Manager, ZIA Core Engineering. You will make ZIA software run in Public Cloud Infrastructure, bringing strong public cloud infrastructure knowledge, technical expertise in network security, hands-on development experience, and proven leadership capabilities. You will bring your vision and passion to our team of experts who are enabling organizations worldwide to harness speed and agility with a cloud-first strategy through the world's largest cloud security platform.

What you’ll do (Role Expectations)

• Participate in the design, development, and optimization of firewall/SWG platforms in Cloud Infrastructure

• Execute the technical roadmap for firewalls/SWG in Cloud Infrastructure, ensuring alignment with business goals

• Work closely with engineering teams to enhance platform support for virtualized environments

• Drive professional development and growth initiatives for team members

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.

• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.

• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.

• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• 8+ years of experience in designing and implementing networking security software and public clouds infrastructure

• Direct experience working on C/C++ programming and firewall technology 

• Strong understanding of AWS services including VPCs, Subnets, Route Tables, Security Groups, NACLs, Transit Gateway, ELB, Route 53, and Network Firewall

• Experience in designing how FW/SWG solutions integrate with or extend native public cloud services- Firewall/IPS, FreeBSD, OpenSSL

• Technical knowledge in BSD/Linux operating systems and their application in platform development

What Will Make You Stand Out (Preferred Qualifications)

• Mastery of Network Security Fundamentals including TCP/IP, DNS, Http(s), VPN technologies, NAT, and load balancing

• Proven experience with Virtualization technologies

#LI-Hybrid

#LI-RG

Role 

We are looking for a Senior Software Development Engineer to join our Engineering department. This is a hybrid role based in Bangalore, reporting to the Sr. Manager, Software Engineering. 

You will be responsible for writing the frameworks and tools used to test our products, occupying a unique space that combines the "building" mindset of software design with the "breaking" mindset of software test engineering. In this role, you will design and develop wide-reaching tools and write code that automatically verifies product quality, often writing more code than the developers themselves.

What you’ll do (Role Expectations)

• Build robust frameworks and tools specifically designed to test complex products
• Design and develop wide-reaching tools that impact the entire engineering lifecycle
• Write high-quality code to automatically verify product quality and ensure seamless performance

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
• You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact.
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
• You are a learner. You have a true growth mindset and never stop developing yourself, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.
• You operate with urgency. You understand that in a high-growth environment, speed and quality are not mutually exclusive. You have a relentless focus on execution and a bias for action, delivering high-impact results quickly to win for the customer and the team.

What We’re Looking for (Minimum Qualifications)

• 3+ years of experience working on systems or distributed systems with a focus on networking, firewall technologies, and cloud infrastructure
• Hands-on proficiency in Python or Golang
• Foundational knowledge of public cloud computing platforms such as AWS, GCP, or Azure
• Experience with virtual environments including Docker, containers, Kubernetes, and OVA
• Proven track record of building automated testing frameworks

What Will Make You Stand Out (Preferred Qualifications)

• Deep understanding of TCP/IP protocol stack, HTTP, TLS, PKI, and related networking products like DNS, DHCP, VPN, and HA
• Familiarity with security technologies such as firewalls, IPS, and Authentication
• Advanced expertise in software development lifecycles and high-level development automation

#LI-GL2 #LI-Hybrid

Role

We are looking for a Senior Software Development Engineer to join our team. This is a hybrid role based in Bangalore, reporting to the Director, Software Development Engineering. 

As a Senior Software Development Engineer, you will be a technical leader within the Engineering department, driving the core purpose and overall impact of our cloud-native infrastructure. You will focus on building robust systems that serve as the foundation for our high-growth global organization.

What you’ll do (Role Expectations)

• Developing and maintaining the Query layer using Java, Python or Go within a Kubernetes environment
• Designing, implementing, and deploying Kubernetes clusters that are scalable and reliable
• Developing monitoring systems and deploy services in the cloud
• Troubleshooting and resolving issues related to Kubernetes clusters, containers, and microservices
• Contributing to the overall reliability, scalability, and security of applications in cloud-native environments

Who You Are (Success Profile)

• You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact
• You are a learner. You have a true growth mindset and never stop developing yourself, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose
• You are data-driven. You use data and analytics to find the truth, measure what matters, and guide informed decisions. You value evidence over assumptions, replacing "I think" with "I know" to drive better outcomes
• You think at scale. You connect your day-to-day work to the larger company mission and think globally. You build solutions, processes, and teams that are not just effective today but are built to last and support a high-growth, global organization
• You lead with integrity. You do the right thing, even when it’s hard. You hold yourself and others to a high standard of accountability and build trust by matching your words with consistent, transparent action

What We’re Looking for (Minimum Qualifications)

• 3+ years of experience with Programming languages like Java, Python or Golang
• 2+ years of experience in Kubernetes, Docker, Kafka
• 2+ years of public cloud experience (AWS or GCP or Azure)
• Expertise in designing, analyzing, and troubleshooting large-scale distributed systems
• Experience with Infrastructure as Code

What Will Make You Stand Out (Preferred Qualifications)

• Experience in continuous monitoring, vulnerability scanning, patching, and reporting
• Experience with multiple cloud providers (AWS, Azure) and both relational and non-relational databases for microservices

#LI-SK3 

#LI-HYBRID

Role 

We are looking for a Sr Staff Software Development Engineer to join our Engineering department. This is a hybrid role based in Bangalore, reporting to the Sr. Director, Software Engineering. 

You will be responsible for writing the frameworks and tools used to test our products, occupying a unique space that combines the "building" mindset of software design with the "breaking" mindset of software test engineering. In this role, you will design and develop wide-reaching tools and write code that automatically verifies product quality, often writing more code than the developers themselves.

What you’ll do (Role Expectations)

• Build robust frameworks and tools specifically designed to test complex products
• Design and develop wide-reaching tools that impact the entire engineering lifecycle
• Write high-quality code to automatically verify product quality and ensure seamless performance

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
• You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact.
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
• You are a learner. You have a true growth mindset and never stop developing yourself, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.
• You operate with urgency. You understand that in a high-growth environment, speed and quality are not mutually exclusive. You have a relentless focus on execution and a bias for action, delivering high-impact results quickly to win for the customer and the team.

What We’re Looking for (Minimum Qualifications)

• 8+ years of experience working on systems or distributed systems with a focus on networking, firewall technologies, and cloud infrastructure
• Hands-on proficiency in Python or Golang
• Foundational knowledge of public cloud computing platforms such as AWS, GCP, or Azure
• Experience with virtual environments including Docker, containers, Kubernetes, and OVA
• Proven track record of building automated testing frameworks

What Will Make You Stand Out (Preferred Qualifications)

• Deep understanding of TCP/IP protocol stack, HTTP, TLS, PKI, and related networking products like DNS, DHCP, VPN, and HA
• Familiarity with security technologies such as firewalls, IPS, and Authentication
• Advanced expertise in software development lifecycles and high-level development automation

#LI-RM6 #LI-Hybrid

Role

We are looking for a Sr Staff Software Development Engineer. This is a hybrid role based in Bangalore, reporting to the Director, Software Development Engineering.

You will join the Central Authority team working on the control plane for the Zscaler Internet Access (ZIA) product, which has redefined how security services are delivered in the cloud. You will bring your expertise in security protocols and services to a team that built the world’s largest cloud security platform from the ground up.

What you’ll do (Role Expectations)

• Design, develop, and optimize critical control path features within our global Cloud Infrastructure
• Own and scale components of a large-scale distributed system with a focus on high performance and reliability
• Leverage AI-powered tools to drive advanced problem solving and enhance engineering efficiency
• Mentor junior engineers to build technical excellence and maintain high standards across the engineering organization

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• Bachelor’s or Master’s Degree in Engineering or Computer Science with 8+ years of experience
• Hands-on experience in modern programming languages such as GoLang, Java, or Python
• Strong Distributed systems knowledge
• Hands-on experience with Docker, K8, and Public clouds such as AWS, Azure, GCP, etc
• Hands-on experience with any RDBMS (PostgreSQL preferred), including working knowledge of polyglot persistence on Hyperscalers

What Will Make You Stand Out (Preferred Qualifications)

• Knowledge of networking protocols including DNS, HTTP, TCP/IP, and SSL/TLS
• Knowledge of authentication protocols like LDAP, SAML, and OAuth

#LI-Hybrid #LI-VV3

Role 

We are looking for an experienced Staff Machine Learning Engineer to join our Engineering team. This role is based in Bangalore, reporting to the Senior Engg. Manager - Data + AI.

You will be responsible for designing and developing large scale ML Systems that analyze massive volumes of network data to detect anomalies, threats, and patterns in near real-time. You’ll solve complex real-world business problems by partnering closely with data architects and product teams to deliver impactful automation and intelligence, including the design and orchestration of specialized autonomous agents.

What you’ll do (Role Expectations)

• Build and maintain large-scale distributed systems to support the full ML lifecycle, including data collection, feature engineering, and Agentic AI components like agent workflows and real-time serving
• Solve complex business problems such as threat detection by collaborating with data architects and product teams to build multi-agent solutions that automate analysis and decisioning
• Partner with cross-functional teams to assess requirements, manage scheduling, and lead the development and debugging of agent-based systems
• Support the rollout and monitoring plans for production-grade ML systems to ensure performance, observability, and scalability

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• 5+ years of experience as an AI-ML Engineer with technical proficiency in Java, Springboot, Python, and PyTorch or TensorFlow
• Proven experience writing high-performance queries for large-scale analytics platforms such as Azure Data Explorer (ADX/Kusto) or Google BigQuery, including partitioning-aware patterns
• Deep expertise in designing and deploying anomaly detection using tree-based models, statistical techniques, and streaming ML approaches
• Hands-on experience developing multi-agent orchestration, agent-to-agent communications, and autonomous decision-making workflows
• Strong technical background with distributed infrastructure and public cloud platforms like Azure, GCP, or AWS

What Will Make You Stand Out (Preferred Qualifications)

• A track record of shipping end-to-end applications at scale that process billions of events
• Willingness to work across the full spectrum of Big Data and AI-based solutions
• Hands-on experience with SOTA AI frameworks, prompt engineering, and complex agent architectures

#LI-Bangalore #LI-AN4

Role 

We are looking for a Staff Software Development Engineer to join our Engineering department. This is a hybrid role based in Bangalore, reporting to the Sr. Director, Software Engineering. 

You will be responsible for writing the frameworks and tools used to test our products, occupying a unique space that combines the "building" mindset of software design with the "breaking" mindset of software test engineering. In this role, you will design and develop wide-reaching tools and write code that automatically verifies product quality, often writing more code than the developers themselves.

What you’ll do (Role Expectations)

• Build robust frameworks and tools specifically designed to test complex products
• Design and develop wide-reaching tools that impact the entire engineering lifecycle
• Write high-quality code to automatically verify product quality and ensure seamless performance

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
• You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact.
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
• You are a learner. You have a true growth mindset and never stop developing yourself, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.
• You operate with urgency. You understand that in a high-growth environment, speed and quality are not mutually exclusive. You have a relentless focus on execution and a bias for action, delivering high-impact results quickly to win for the customer and the team.

What We’re Looking for (Minimum Qualifications)

• 5+ years of experience working on systems or distributed systems with a focus on networking, firewall technologies, and cloud infrastructure
• Hands-on proficiency in Python or Golang
• Foundational knowledge of public cloud computing platforms such as AWS, GCP, or Azure
• Experience with virtual environments including Docker, containers, Kubernetes, and OVA
• Proven track record of building automated testing frameworks

What Will Make You Stand Out (Preferred Qualifications)

• Deep understanding of TCP/IP protocol stack, HTTP, TLS, PKI, and related networking products like DNS, DHCP, VPN, and HA
• Familiarity with security technologies such as firewalls, IPS, and Authentication
• Advanced expertise in software development lifecycles and high-level development automation

#LI-RM6 #LI-Hybrid

Role 

We are looking for a Staff Software Development Engineer to join our Engineering department. This is a hybrid role based in Bangalore, reporting to the Sr. Director, Software Engineering.

As a DevOps Engineer you will be responsible for managing development and infrastructure demands. Additional responsibilities for this role include deploying systems and supporting peer developers.

What you’ll do (Role Expectations)

• Provisioning Zscaler services on public cloud (AWS, Azure, GCP) using Kubernetes, helm and terraform
• Ensuring security compliance of service deployment
• Working with the team to control costs and optimize cloud utilization
• Designing and implementing CI/CD pipelines
• Advocating and guiding Software Engineers in adopting DevOps philosophy

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
• You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact.
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
• You are a learner. You have a true growth mindset and never stop developing yourself, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.
• You operate with urgency. You understand that in a high-growth environment, speed and quality are not mutually exclusive. You have a relentless focus on execution and a bias for action, delivering high-impact results quickly to win for the customer and the team.

What We’re Looking for (Minimum Qualifications)

• 5+ years of experience with an Engineering or Computer Science degree, specializing in hosting 24x7 services on public cloud platforms like AWS (preferred), GCP, or Azure
• Automation and orchestration experience using relevant technologies (e.g. Terraform, Cloudformation, Ansible, etc.)
• Skilled in managing Kubernetes clusters and proficient with CI/CD tools like Bamboo and Jenkins
• Proficient in Databases and SQL (preferably Postgres) with experience in cloud architecture components like message queuing, in-memory caches, and load balancing
• Familiarity with logging and monitoring technologies such as prometheus, Grafana end ELK Stack

What Will Make You Stand Out (Preferred Qualifications)

• Understanding of TCP/IP protocol stack, HTTP, TLS, PKI and other related protocols and products (DNS, DHCP, VPN, HA, routing and switching)
• Understanding of security technologies like firewall, IPS, Authentication,VPN

#LI-RM6 #LI-Hybrid

Role

We are looking for a Principal Product manager to join our team in a Hybrid capacity, reporting to the Senior Director, Product Management within the Product Management department. You will own and drive the product strategy and roadmap for Zscaler Private Access (ZPA), with a strong focus on secure remote access, identity and security use cases, and continuously improving the ZPA administration experience through actionable insights and simplified management

What you’ll do (Role Expectations)

• Define and execute the product vision and roadmap for ZPA platform capabilities aligned to business goals and customer needs
• Own the ongoing improvement of the ZPA admin experience, delivering effortless management, simplified control, and meaningful insights
• Write clear, detailed product requirements and manage the full product lifecycle from ideation through end-of-life
• Partner closely with Engineering, UX/Design, and Systems Engineering to solve complex customer problems
• Collaborate with Sales, Marketing, and Customer Success to launch products successfully and drive adoption
• Serve as an internal subject matter expert, enable and support sales and other internal stakeholders through training and guidance
• Engage directly with customers to understand challenges, validate solutions, gather feedback, and identify new opportunities
• Conduct competitor and market analysis, staying current on trends in Zero Trust private application access, expansion, and integration opportunities

Who You Are (Success Profile)

• Customer-obsessed and able to translate real-world pain points into clear product direction and requirements
• Data-driven and UX-minded, using insights to continuously improve admin workflows and usability
• Comfortable navigating complex technical domains and aligning diverse stakeholders toward outcomes
• Strong communicator who can clearly articulate strategy, trade-offs, and product value to technical and non-technical audiences
• Analytical and structured in problem-solving, able to drive clarity in ambiguous environments

What We’re Looking for (Minimum Qualifications)

• 7–10 years of product management experience, with significant focus on secure access and/or cybersecurity
• Strong technical foundation in policy and network security technologies such as VPN, ZTNA/Zero Trust, authentication/identity, public cloud, and networking concepts
• Proven experience writing high-quality product requirements and driving end-to-end product delivery
• Demonstrated ability to lead cross-functional teams and deliver results through influence

What Will Make You Stand Out (Preferred Qualifications)

• Experience with cloud-based security platforms; familiarity with Zscaler offerings is a plus
• Proven track record of improving admin or console experiences using data analysis and UX best practices
• Experience driving integration/expansion opportunities and conducting competitive analysis in the Zero Trust space
• Strong customer-facing experience (discovery, validation, and feedback loops) with enterprise buyers and admins

#LI-Hybrid #LI-NT1

Role 

We are looking for a Principal Software Development Engineer to join our Central Authority department. This is a Hybrid, Bangalore role, reporting to the Sr. Director, Application Engineering - Central Authority. You will work on the control plane for the Zscaler Internet Access (ZIA) product, which has redefined how security services are delivered in the cloud. You bring a deep understanding of security protocols and services to help us build the next generation of cloud security.

What you’ll do (Role Expectations)

• Practice technical leadership in the design, development, and optimization of control path features in Cloud Infrastructure
• Define and execute the technical roadmap ensuring alignment with business goals
• Develop and own components of a large-scale distributed system with a focus on scalability
• Use AI-powered tools for advanced problem solving and engineering efficiency
• Mentor other engineers to foster technical growth and excellence

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• Bachelor’s or Master’s Degree in Engineering or Computer Science with 13+ years of experience
• Hands-on experience in modern programming languages such as GoLang, Java, or Python
• Strong Distributed systems knowledge
• Hands-on experience with Docker, K8, and Public clouds such as AWS, Azure, GCP, etc
• Hands-on experience with any RDBMS (PostgreSQL preferred), including working knowledge of polyglot persistence on Hyperscalers

What Will Make You Stand Out (Preferred Qualifications)

• Knowledge of networking protocols including DNS, HTTP, TCP/IP, and SSL/TLS
• Knowledge of authentication protocols like LDAP, SAML, and OAuth

#LI-Hybrid #LI-VV3

Role

We are looking for an experienced hands-on Senior Engineering Manager to join our team. This is a hybrid role based in the Bangalore office, reporting to the Director, Software Engineering. As part of the Central Authority department, you will lead the ZIA Control Plane engineering team in designing and managing resilient microservices for the world’s largest SaaS cybersecurity cloud. You will drive cloud-native development, containerization, and automated CI/CD pipelines to deliver high-quality, scalable security solutions at a global scale.

What you’ll do (Role Expectations)

• Lead and mentor a high-performing team with a focus on end-to-end ownership, encompassing design, development, qualification, and deployment

• Oversee the design of autonomous, independently deployable services using modern frameworks to ensure a scalable and modular control plane

• Manage CI/CD pipelines, container orchestration (Kubernetes/Docker), and Infrastructure-as-Code (IaC) to streamline delivery and operations

• Ensure high availability and system stability by implementing resilience patterns, monitoring service health, and resolving complex performance bottlenecks

• Partner with architects and product managers to define service boundaries, enforce API standards, and align technical execution with business goals

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.

• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.

• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.

• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• Bachelor’s degree in CS or a related field with 10+ years of software experience, including at least 2 years in a leadership/management role

• Hands-on expertise in microservices architecture, RESTful APIs, and asynchronous messaging (e.g., Kafka, RabbitMQ)

• Advanced proficiency with containerization (Docker), orchestration (Kubernetes), and public cloud platforms (AWS, Azure, or GCP)

• Strong proficiency in both SQL and NoSQL database technologies to support distributed data needs

• Deep understanding of distributed system design patterns and modern security protocols (OAuth 2.0, JWT)

What Will Make You Stand Out (Preferred Qualifications)

• Exceptional analytical skills for troubleshooting complex system degradations and 2nd-level escalations

• Strong verbal and written communication skills for effective cross-functional collaboration and technical reporting

• Proven ability to lead complex technical projects to completion within defined budget and time constraints

We are looking for a Senior Product Manager to join our team in a Hybrid capacity, reporting to the Director, Product Management within the Product Management department. You will drive the vision, strategy, and execution of the Zscaler DSPM product line at the forefront of the world’s cloud security leader. By joining our team of innovation champions, you will deliver a growing portfolio of capabilities in threat prevention, visibility, and business enablement while shaping the future product roadmap.

What you’ll do (Role Expectations)

• Lead the vision and lifecycle for specific modules within the Zscaler DSPM suite, ensuring the roadmap is agile and aligned with Zscaler’s high-level business priorities and market trends
• Translate complex market needs into detailed technical requirements, providing clear needs to Engg teams to build high-performance features meeting acceptance criteria
• Partner with other teams to navigate the development lifecycle, removing roadblocks and adjusting requirements for timely delivery
• Act as the subject matter expert by analyzing the competitive landscape, identifying growth opportunities, and neutralizing threats through informed, data-driven product pivots
• Drive product adoption by collaborating with Marketing and Sales on GTM plans and engaging with customers for roadmap presentations, feedback loops, and high-level escalations

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• Bridge the gap between technical and business audiences, communicating complex concepts to internal teams, executives, and customers
• 3–5 years of dedicated experience in Enterprise Product Management, specifically within the Cybersecurity or Information Security domains
• Proven experience with Data Loss Prevention (DLP) and data classification products with understanding of legacy tools and modern AI-based classification methods
• Deep knowledge of Cloud Security products (commercial and CSP-native) and unique security challenges inherent to cloud environments
• Hands-on experience and technical working knowledge of at least one major public cloud platform (AWS, Azure, or GCP)

What Will Make You Stand Out (Preferred Qualifications)

• Knowledge of Cloud Posture Security Management (CSPM), auto-remediation, activity analytics, cloud-native API’s, security frameworks and compliance standards
• Technical degree or a background in hands-on engineering, providing the architectural depth needed to lead complex product modules
• Prior success in roles such as Escalation Engineering, Sales Engineering, or Deployment Services

#LI-NT1

#LI-Hybrid

Role

We are looking for a Senior Staff Software Development Engineer to join our ZIA Cloud team. This is a hybrid role based in Bangalore, reporting to the Senior Manager, ZIA Core Engineering. You will make ZIA software run in Public Cloud Infrastructure, bringing strong public cloud infrastructure knowledge, technical expertise in network security, hands-on development experience, and proven leadership capabilities. You will bring your vision and passion to our team of experts who are enabling organizations worldwide to harness speed and agility with a cloud-first strategy through the world's largest cloud security platform.

What you’ll do (Role Expectations)

• Participate in the design, development, and optimization of firewall/SWG platforms in Cloud Infrastructure

• Execute the technical roadmap for firewalls/SWG in Cloud Infrastructure, ensuring alignment with business goals

• Work closely with engineering teams to enhance platform support for virtualized environments

• Drive professional development and growth initiatives for team members

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.

• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.

• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.

• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• 8+ years of experience in designing and implementing networking security software and public clouds infrastructure

• Direct experience working on C/C++ programming and firewall technology 

• Strong understanding of AWS services including VPCs, Subnets, Route Tables, Security Groups, NACLs, Transit Gateway, ELB, Route 53, and Network Firewall

• Experience in designing how FW/SWG solutions integrate with or extend native public cloud services- Firewall/IPS, FreeBSD, OpenSSL

• Technical knowledge in BSD/Linux operating systems and their application in platform development

What Will Make You Stand Out (Preferred Qualifications)

• Mastery of Network Security Fundamentals including TCP/IP, DNS, Http(s), VPN technologies, NAT, and load balancing

• Proven experience with Virtualization technologies

#LI-Hybrid

#LI-RG

Role

We are looking for a Senior Staff Software Development Engineer to join our ZIA Cloud team. This is a hybrid role based in Bangalore, reporting to the Senio Manager, ZIA Core Engineering. You will make ZIA software run in Public Cloud Infrastructure, bringing strong public cloud infrastructure knowledge, technical expertise in network security, hands-on development experience, and proven leadership capabilities. You will bring your vision and passion to our team of experts who are enabling organizations worldwide to harness speed and agility with a cloud-first strategy through the world's largest cloud security platform.

What you’ll do (Role Expectations)

• Participate in the design, development, and optimization of firewall/SWG platforms in Cloud Infrastructure

• Execute the technical roadmap for firewalls/SWG in Cloud Infrastructure, ensuring alignment with business goals

• Work closely with engineering teams to enhance platform support for virtualized environments

• Drive professional development and growth initiatives for team members

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.

• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.

• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.

• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• 8+ years of experience in designing and implementing networking security software and public clouds infrastructure

• Direct experience working on C/C++ programming and firewall technology 

• Strong understanding of AWS services including VPCs, Subnets, Route Tables, Security Groups, NACLs, Transit Gateway, ELB, Route 53, and Network Firewall

• Experience in designing how FW/SWG solutions integrate with or extend native public cloud services- Firewall/IPS, FreeBSD, OpenSSL

• Technical knowledge in BSD/Linux operating systems and their application in platform development

What Will Make You Stand Out (Preferred Qualifications)

• Mastery of Network Security Fundamentals including TCP/IP, DNS, Http(s), VPN technologies, NAT, and load balancing

• Proven experience with Virtualization technologies

#LI-Hybrid

#LI-RG

Who we are

Axi was founded in Sydney in 2007 as a two-person startup. It has grown into a top global brokerage that’s trusted by tens of thousands of clients in 100+ countries. We offer a multi-asset trading service that allows clients of all levels to achieve their goals by trading and investing in global financial markets.

Our success is built on having top products, cutting-edge trading technology, award-winning service, and by having a great team of people working together all around the world – we hope you’ll enjoy getting to know them!

Axi is proud to have an honest and trusted reputation, with the Axi Group of companies operating under full financial regulation in different regions around the world, governed by ASIC, FCA, DFSA, FMA and CySec.

Let's talk about the cool stuff you do at Axi! 

The Performance & Reliability team works cross-functionally with domain PODs, SRE, and Architecture to shape and enforce performance standards, identify bottlenecks, and drive continuous optimization across services, APIs, and clients. You will be the voice for performance, helping teams design faster systems from inception.

Your EDGE Assignment/You Will

• Plan and conduct performance, load, stress, and soak tests for .NET Core microservices, React and React Native clients, SQL Server/Cosmos DB queries, and messaging systems.
• Profile services and applications to identify performance bottlenecks: CPU, memory, I/O, network, and database contention using tools like Perfview, dotTrace, Azure Monitor, and browser dev tools.
• Recommend and validate optimizations at code level (async patterns, caching, batching), database level (query tuning, indexing, partitioning), and infrastructure level (resource limits, autoscaling).
• Define and monitor performance budgets, SLOs/SLIs, and capacity plans for critical services, alerting teams to regressions or approaching limits.
• Work with Kubernetes/AKS teams on resource allocation, autoscaling strategies, and performance implications of deployments.
• Build and maintain performance dashboards and monitoring, visualizing metrics from Application Insights, Prometheus, or similar tools.
• Document performance best practices, anti-patterns, and decision trees to guide teams.

Technical Requirements

• Hands-on experience with performance testing frameworks and tools (e.g., JMeter, k6, Locust, custom harnesses).
• Strong understanding of .NET Core runtime behavior: async patterns, TPL, thread pool, GC, memory allocation, and profiling techniques.
• Proficiency with .NET profiling tools: Perfview, dotTrace, Application Insights, or equivalent; ability to interpret ETW traces and metrics.
• Solid knowledge of SQL Server performance: query plans, indexing strategies, execution time analysis, and workload characterization.
• Familiarity with NoSQL performance tuning: Cosmos DB throughput, partitioning, consistency trade-offs, and cost modeling.
• Understanding of browser and mobile performance: network waterfall analysis, rendering performance, JavaScript profiling, and memory leaks.
• Exposure to Kubernetes resource management: CPU/memory requests and limits, QoS classes, and impact on performance.
• Knowledge of observability tools: Application Insights, Prometheus, Grafana, or similar; ability to correlate metrics and traces to identify root causes.

Experience and Skills

• 4–8 years of experience in performance engineering, preferably for distributed, microservices-based systems.
• Strong debugging and troubleshooting mindset with ability to work backwards from customer impact to root cause.
• Experience collaborating with multiple teams across geographies to validate findings and drive implementation.
• Excellent written and verbal communication; ability to present findings and recommendations to both technical and non-technical audiences.

Axi's bag of delights 

• Competitive and attractive compensation.
• Extensive learning opportunities, such as professional training and certifications and soft skills development.
• 18 annual leave days per year.
• 12 sick days leave per year.
• Public holidays as declared by local government.
• Maternity leave as per law.
• Health Insurance. 

Axi's interview journey 

• Talent Acquisition Interview (45 minutes)
• Hiring Manager Exploratory Discussion (45–60 min)
• Technical Performance Round (60–75 min )
• Design & Debugging Round (60 min )
• Cultural Interview (30 minutes)

At Axi, we prioritise creating a workplace that upholds fairness and respect for all. We encourage every individual within our community to contribute towards a culture where everyone feels a sense of belonging and is treated with the dignity they deserve. We make all employment-related decisions—whether in hiring, compensation, training, performance reviews, or termination—based on merit and without bias, ensuring equal opportunities for everyone. We consciously work to identify and overcome any unconscious biases, with a commitment to fostering an inclusive environment where every employee and candidate feels genuinely welcomed and valued.

Please note that our organization works with recruitment agencies on a pre-approved basis only. A recruitment agency that wishes to submit candidate profiles or resumes for consideration must obtain prior written consent from our talent acquisition team. We do not accept unsolicited resumes from recruitment agencies, and we will not be responsible for any fees related to unsolicited resumes. Should we receive an unsolicited resume from a recruitment agency that does not have prior written consent, we will not be responsible for the payment any fees related to the recruitment of the candidate represented in the unsolicited resume.

Who we are.

Axi is a leading global provider of margin and deliverable Foreign Exchange, Contracts for Difference (CFDs), and Financial Spread betting. Our business has evolved into a world-class, multifaceted brokerage with offices in six regions. With heavy investment in the latest trading technology, Axi seeks to offer the most comprehensive end-to-end trading experience available, servicing traders of all levels from beginners to institutional-level clients.

Let's talk about the cool stuff you do at Axi!

We are seeking a skilled DevOps Engineer to design, deliver, and support optimized, secure cloud solutions across development and production environments. This role works across multiple product delivery teams, promoting DevOps best practices and ensuring a consistent, high-quality approach to software delivery and infrastructure management.

You will play a key role in driving automation, improving deployment processes, and embedding operational excellence into all technology solutions.

Your EDGE assignment/You will:

• Act as a core member of the DevOps function, contributing to a center of excellence in DevOps methodologies
• Design, implement, and maintain secure, scalable cloud-based solutions
• Promote and enable automation and self-service capabilities across development teams
• Ensure compliance with well-architected frameworks and embed non-functional requirements (security, performance, scalability) by design
• Collaborate with engineering teams to integrate operational requirements into design, build, and deployment phases
• Provide Level 2/3 support, identifying root causes and implementing permanent fixes to prevent recurring incidents
• Implement, configure, and maintain cloud infrastructure and associated technology platforms
• Develop and enhance CI/CD pipelines to enable efficient, reliable deployments (including one-click deployments, rollbacks, and parameterized builds)
• Monitor system performance and proactively identify areas for improvement
• Troubleshoot and resolve complex technical issues across environments
• Work closely with software developers to ensure adherence to best practices, standards, and processes

Are you the one?

Technical Skills

• Strong experience with cloud platforms (e.g., AWS, Azure, or GCP)
• Hands-on experience with CI/CD tools (e.g., Jenkins, GitHub Actions, GitLab CI, Azure DevOps)
• Proficiency in infrastructure as code (e.g., Terraform, CloudFormation, ARM templates)
• Experience with containerization and orchestration (e.g., Docker, Kubernetes)
• Solid understanding of system monitoring, logging, and alerting tools
• Experience with scripting languages (e.g., Python, Bash, PowerShell)
• Knowledge of networking, security principles, and cloud architecture best practices

DevOps & Engineering Practices

• Strong understanding of DevOps principles and Agile methodologies
• Experience implementing automation and self-service solutions
• Familiarity with well-architected frameworks and non-functional requirements
• Experience supporting production systems and handling incident management

Soft Skills

• Strong problem-solving and analytical skills
• Excellent collaboration and communication abilities
• Ability to work across multiple teams and manage competing priorities
• Proactive mindset with a focus on continuous improvement

Desirable Skills

• Experience with microservices architecture
• Knowledge of security and compliance standards
• Experience working in large-scale or enterprise environments
• Exposure to Site Reliability Engineering (SRE) practices

Axi's bag of delights

• Competitive and attractive compensation.
• Extensive learning opportunities, such as professional training and certifications and soft skills development.
• 18 annual leave days per year.
• 12 sick days leave per year.
• Public holidays as declared by local government.
• Maternity leave as per law.
• Health Insurance. 

Axi's interview journey

• Talent Acquisition Interview   (45 minutes)
• Hiring Manager Interview (60 minutes)
• Final Interview (60 minutes)

Please note that our organization works with recruitment agencies on a pre-approved basis only. A recruitment agency that wishes to submit candidate profiles or resumes for consideration must obtain prior written consent from our talent acquisition team. We do not accept unsolicited resumes from recruitment agencies, and we will not be responsible for any fees related to unsolicited resumes. Should we receive an unsolicited resume from a recruitment agency that does not have prior written consent, we will not be responsible for the payment of any fees related to the recruitment of the candidate represented in the unsolicited resume.

At Axi, we prioritize creating a workplace that upholds fairness and respect for all. We encourage every individual within our community to contribute towards a culture where everyone feels a sense of belonging and is treated with the dignity they deserve. We make all employment-related decisions—whether in hiring, compensation, training, performance reviews, or termination—based on merit and without bias, ensuring equal opportunities for everyone. We consciously work to identify and overcome any unconscious biases, with a commitment to fostering an inclusive environment where every employee and candidate feels genuinely welcomed and valued.

About the role

As an early member of our India Revenue Strategy & Operations team, you'll play a hands-on role supporting revenue growth across key market segments by partnering with sales leadership to execute region-specific strategies. You'll be close to the day-to-day of the business — running the operational cadence, building the analysis, and keeping our systems and processes running smoothly as we scale in India.

You'll work closely with S&O counterparts across Japan, South Korea, Singapore, Australia, and the wider APJ region, learning from and contributing to how we operate across the region.

Responsibilities:

Go-to-Market Operations:

• Support the Go-to-Market planning process for India, including quarterly and annual cycles, and help prepare inputs for target setting with Finance.
• Assist in territory and account segmentation, keeping assignments accurate and up to date as the business evolves.
• Build and maintain reporting on region-specific sales metrics, pipeline health, and forecast accuracy.
• Pull together market and competitive data to support regional expansion priorities.
• Support partner and alliance execution, including co-sell tracking, partner pipeline hygiene, and joint planning logistics.

Analysis & Insights:

• Dig into sales data to surface trends, risks, and opportunities, and translate findings into clear recommendations for sales leadership.
• Build dashboards and recurring reports that give the team visibility into what's working and what isn't.
• Prepare materials for business reviews, QBRs, and leadership updates — pulling the data, building the slides, and helping shape the narrative.

Operations & Systems:

• Execute day-to-day operational processes including account transitions, CRM updates, opportunity hygiene, and data management.
• Help maintain and improve our Salesforce setup, reports, and dashboards for the India team.
• Troubleshoot issues for sales reps and leaders, and partner with global RevOps to implement improvements.
• Support adoption of sales tools and enablement resources across the India team.

Required qualifications:

• 10 to 12 years of experience in revenue operations, sales strategy, business operations, or a related analytical role in B2B SaaS or enterprise software
• Strong analytical and Excel/Google Sheets skills, with the ability to turn raw data into clear insights
• Hands-on experience with Salesforce (reports, dashboards, data management) and comfort working in BI tools (e.g., Tableau, Looker)
• Strong attention to detail and a bias toward action — you like getting into the weeds and shipping work
• Good cross-functional communication skills, with the ability to partner with sales reps, managers, and adjacent teams
• Based in India with working proficiency in English

Strong candidates may also have:

• Exposure to territory design, quota setting, or sales compensation work
• Experience supporting GTM planning cycles or building executive-level reporting
• Familiarity with the broader APJ region and curiosity about how different markets operate
• Experience in a high-growth B2B software environment
• Background in consulting, finance, or business operations

The Opportunity 

We seek a Technical Support Engineer to join our team and deliver excellent service for a leading global SaaS company with millions of users. You will engage with customers, both technical and non-technical, on a personal level, across multiple support channels—including phone support. Familiarity with key languages like JavaScript, Node.js, and PHP is highly valued. Don't hesitate to apply even if you don't meet all the requirements—we welcome applicants from diverse backgrounds, including those without customer-facing experience.

Location requirement: This role is open to candidates based in Bangalore, India.

Timezone alignment: This role is aligned to India Standard Time (IST).

What You’ll Do

• Becoming a technical expert on the Postman platform
• Taking ownership of customer reported issues and seeing problems through to resolution
• Researching, diagnosing, troubleshooting, and identifying solutions to resolve customer issues
• Working with engineering, product, and customer teams to ensure speedy resolution
• Streamline process, run experiments, build/maintain internal tools, build proofs-of-concepts for users
• Contributing to our FAQs, which serve as our customer’s knowledge base
• Interacting with Postman's developer community of 15 million+ via our support channels, our public Github issue tracker and the community
• Achieving key metrics around CSAT, responsiveness, and # of iterations to a successful resolution
• Providing real-time customer support via phone (and/or screen-sharing when appropriate), including triage, troubleshooting, escalation coordination, and clear follow-ups in writing
• Participating in weekend coverage to support customers outside of standard weekday hours, ensuring consistent responsiveness and handoffs across a globally distributed team

About You

• 2+ years of experience doing technical product support for a modern / SaaS product
• Previous experience with API Development / SaaS products
• Excellent client-facing skills
• Excellent written and verbal communication skills
• Very comfortable with technical concepts, great analytical skills, and can explain how Postman works to a range of audiences
• Familiarity with software products in general, basics of networking, fundamentals of REST APIs, and how the web works
• Able to work asynchronously with a globally-distributed team
• Familiarity with support platforms like Jira, Github, Zendesk and Confluence
• Comfortable providing customer support over the phone, including explaining technical concepts live, guiding troubleshooting steps, and maintaining a calm, structured approach during high-urgency issues
• Able to work standard hours aligned to IST
• Participate in weekend coverage as part of the role (via a rotating schedule or shifted week); timing and frequency may evolve as the team grows

• Design, develop, and maintain sales and partner learning programs, certifications, and microlearning content. 
• Build modular, interactive courses using authoring tools such as Rise 360, Storyline, or equivalent. 
• Create hands-on labs, assessments, and simulations that reinforce learning objectives and practical skill development. 
• Partner with SMEs and Product teams to translate complex technical concepts into easy-to-understand instructional materials. 
• Support localization, accessibility, and continuous content refreshes to ensure global reach and relevance. 

• Establish and follow defined design standards and templates to ensure a consistent learner experience across courses and formats. 
• Collaborate with the Customer Enablement Program Manager & Instructional Designer(s) on release timelines, testing, and LMS publishing. 
• Conduct regular reviews and updates based on learner feedback, analytics, and new product features. 

• Work closely with PS, PM, and Marketing to align enablement content with product positioning and customer messaging. 
• Contribute to the evolution of Vectra’s certification framework, ensuring alignment with product and partner strategies. 

• 7+ years of experience in instructional design or learning experience development within SaaS or enterprise technology environments, preferably in B2B. 
• Proven ability to design role-based and scenario-based learning aligned to business outcomes. 
• Experience with eLearning authoring tools (Articulate 360, Rise, Storyline, Captivate, or equivalent). 
• Strong understanding of adult learning principles, instructional frameworks, and assessment design. 

• Familiarity with LMS administration and SCORM/xAPI standards. 
• Ability to work effectively with technical SMEs, trainers, and cross-functional stakeholders. 
• Excellent written communication and attention to detail in learning content. 
• Comfort working with global teams across time zones, particularly with U.S.-based stakeholders. 

• Creative, learner-centric, and quality-driven. 
• Comfortable balancing structure with innovation to continuously improve learning impact. 
• Highly organized and collaborative, with a focus on delivery excellence. 

• Bachelor’s degree in Instructional Design, Education, or a related field. 
• Experience designing for cybersecurity enterprise software audiences. 
• Knowledge of video editing or multimedia production tools (Descript, Camtasia, or similar). 

• Completion and certification rates across customer and partner programs. 
• Positive learner satisfaction and feedback scores. 
• Timely delivery of new and updated content aligned with product and enablement roadmaps. 
• Consistency and engagement across learning experiences and modalities. 

About Beneficial Deployments

Beneficial Deployments ensures AI reaches and benefits the communities that need it most. We partner with nonprofits, foundations, and mission-driven organizations to deploy Claude in education, global health, economic mobility, and life sciences, focusing on raising the floor.

About the Role

We're looking for an Applied AI Engineer to join our Beneficial Deployments team. You’ll use your deep technical expertise to help partners accelerate their impact through advising on evals, hill-climbing on harnesses, prototyping new agents, etc. You will also work on building ecosystem-level tooling and infrastructure to scale impact beyond individual partnerships.

Responsibilities

• Serve as a deep technical partner to mission-driven organizations through advising on evals, agent architectures, context engineering, cost optimization, and more
• Provide hands-on support to partner engineering teams through pair programming, prototyping, and code contributions that accelerate their development
• Develop public goods infrastructure that benefits entire ecosystems through benchmarks, MCP’s, and Agent Skills
• Identify challenges unique to social impact partners, and contribute findings and improvements back to product, engineering, and research
• Create technical presentations, demos, and scalable technical content (documentation, tutorials, sample code) to accelerate partner adoption and self-service
• Help shape team processes and culture as we scale from 1 to N
• Travel occasionally to customer sites for workshops, technical deep dives, and relationship building

You Might Be a Good Fit If You Have

• 8+ years as a Software Engineer, Forward Deployed Engineer, or technical founder
• Production experience building LLM-powered applications, including prompting, context engineering, agent architectures, evaluation frameworks, and deployment at scale
• Builder credibility that earns trust with technical founders and engineering teams—you've shipped products and can speak from experience
• Experience working in ed-tech, healthcare, scientific research, nonprofit, or other mission-driven organizations, understanding their unique challenges and constraints
• A love of teaching, mentoring, and helping others succeed
• A scrappy mentality–comfortable wearing multiple hats, building from scratch, driving clarity in ambiguous situations, and doing whatever it takes to further the mission

The Opportunity

Search Team at Postman is responsible for enabling users to quickly find and get started with the APIs that they are looking for. Postman is growing at a rapid pace, and this manifests into an ever-increasing volume of data that users create and consume, within their teams and in the Public API Network. We focus on improving discovery and ease of consumption over this data.

We are looking for a Senior Engineer with 6+ years of experience deep backend expertise on search and ETL systems and a strong product mindset, to lead core initiatives on our search platform. In this role, you'll work at the intersection of infrastructure, relevance, and developer experience—designing systems that power search across the platform. You’ll bring a bias for action, a strong backend foundation, and the curiosity to explore beyond traditional boundaries, including areas like high performance web services, high volume data pipelines, machine learning, and relevance tuning.

What You'll Do

• Own end to end architecture and roadmap of search platform consisting of distributed indexing pipelines, storage infra and high performance web servers.
• Contribute to improving relevance of search results through signal engineering and better data models.
• Keep the system performant and reliable to handle growing data volume and query traffic, while unblocking business requirements and managing risk.
• Collaborate with cross-functional stakeholders like Product Managers, Designers, as well as other teams to drive initiatives.
• Uphold operational excellence in the team, showing a bias for action and user empathy.
• Quickly build functional prototypes to solve internal and external use-cases.
• Scale the technical abilities of engineers in the team and uphold quality through code reviews and mentorship.

About You

• You have 6+ years of experience building applications in high level programming languages - Javascript, Python, Java etc. We code primarily in Python and Javascript.
• You have worked on customer facing search solutions and have hands-on experience with search systems like ElasticSearch/Apache Solr/OpenSearch.
• Experience building systems to orchestrate batch and streaming pipelines using Apache Kafka, Kinesis, Lambdas. Knowledge of compute engine/data processing engine like Apache Spark/ Apache Flink/ Ray.
• You have displayed strength in AI, Natural Language Processing, Ranking Systems or Recommendation Systems.
• You possess strong Computer Science fundamentals - Algorithms, Networking and Operating Systems, and are familiar with various programming tools, frameworks, and development practices.
• You write testable, maintainable code with SOLID principles that’s easy to understand.
• You are an excellent communicator who can articulate technical concepts to product managers, designers, support and other engineers.

Opportunity

Get Well is hiring a highly motivated Senior Data Software Engineer to help build and scale our modern cloud-native data platform that supports AI, analytics, and clinical applications. You'll focus on developing robust and compliant data processing workflows while working closely with platform and architecture teams to operationalize next-generation, healthcare-specific data systems.

This role is ideal for an experienced engineer passionate about transforming complex healthcare data into meaningful applications through engineering excellence, collaboration, and innovation. You will play a key role in the continued growth of our data platform and help ensure that our data systems are secure, reliable, and high-performing within the healthcare industry. 

Candidates must have hands-on software development experience with at least one healthcare company—preferably in the provider space—with exposure to EHRs and core healthcare data domains.

Responsibilities

Data Engineering & Pipeline Development

• Design, implement, and maintain scalable batch and real-time data pipelines across a variety of sources and formats.
• Develop high-performance ETL/ELT workflows using tools and frameworks such as Apache Spark, Databricks, dbt, and Snowflake.
• Collaborate with Staff Engineers and Architects to translate platform architecture into executable, maintainable solutions.
• Automate data orchestrations using Airflow or other workflow managers to enable continuous data processing and delivery.

Healthcare Data Integration & Compliance

• Ingest and normalize healthcare datasets (e.g., EHR, FHIR, HL7, CCDA, Claims) in accordance with internal data models.
• Work with governance and compliance teams to meet regulatory requirements including HIPAA and GDPR.
• Implement best practices for encryption, data masking, access control, and auditability across the platform.
• Support efforts around metadata management, data lineage, and structured logging for traceability and transparency.

Platform Optimization & Technical Execution

• Tune Spark-based pipelines and SQL transformations for performance, reliability, and resource efficiency.
• Participate in code reviews, unit testing, and CI/CD processes to ensure code quality and maintainability.
• Work collaboratively across product, informatics, and DevOps teams to translate business needs into technical solutions.
• Contribute to documentation, analytics enablement, and reusability of shared platform components.

Growth, Mentorship & Best Practices

• Mentor junior engineers through code reviews, paired programming, and collaborative development practices.
• Model and advocate for engineering best practices, including clean architecture, effective testing, and proactive monitoring.
• Stay current with trends in distributed systems, cloud-native computing, data privacy, and healthcare interoperability.
• Propose and implement technical upgrades and innovative approaches based on tools like Delta Lake, Apache Iceberg, and emerging GenAI capabilities.

Qualifications

Education & Experience

• Bachelor’s or Master’s degree in Computer Science, Engineering, or related technical field.
• 6+ years of relevant experience in data engineering roles, with at least 3 years focused on cloud-native or large-scale data systems.
• Must have software development experience in at least one healthcare company, preferably in the provider space, with exposure to EHR systems or key healthcare data domains.
• Direct experience designing and building pipelines that move and transform healthcare data, with production-quality data quality checks at scale.

Technical Skills

• Proficient in Python, SQL, and Apache Spark for distributed processing and transformation.
• Hands-on experience with modern data platforms—such as Snowflake, Databricks, Redshift, or BigQuery.
• Deep experience working with public cloud providers, particularly Azure, including native services for data storage, processing, and orchestration (e.g., Azure Data Lake, Azure Synapse).
• Experience with orchestration tools like Airflow and transformation layers such as dbt.
• Familiar with data pipelines in regulated environments, including auditing, encryption, and compliance controls.
• amiliarity with healthcare-specific data formats (FHIR, HL7, EDI) and terminologies (ICD-10, SNOMED, LOINC).

Professional Attributes

• Strong problem-solving skills with a focus on quality, performance, and pragmatism.
• Excellent communication and teamwork skills, with the ability to work across multidisciplinary teams.
• High accountability and ownership mindset with a commitment to excellence in healthcare technology.

About GW RhythmX

GW RhythmX is revolutionizing healthcare through connected, AI-native intelligence that unites clinical insight, patient engagement, and system-wide care orchestration. The company combines market-leading AI precision care technology with extensive trusted patient engagement leadership to help health systems deliver the right care, at the right time, through the right clinician and channel. Its solutions are deployed across more than 150 health systems, touching more than 85M patients including 8M U.S. military veterans. The company's award-winning solutions were recognized again in 2024 by KLAS Research, Fierce Healthcare, and AVIA Marketplace. A SymphonyAI Group company, GW RhythmX leverages various firm assets, including $1B+ in R&D investment, longitudinal data related to 300 million patients, 4.4 billion total annual claims, and 1.8 million healthcare professionals at more than 3,000 facilities globally.

GW RhythmX  is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status.

About SAI Group

SAI Group is a private investment firm dedicated to incubating and scaling AI-powered enterprise software companies. Our portfolio spans across rapidly growing businesses that serve over 2,000 global customers, generating nearly $600 million in annual revenue and employing over 4,000 individuals worldwide. As we continue to scale, we are focused on building world-class teams to drive our portfolio companies' success.

Role Overview:  

As a Research Engineer, you will be instrumental in exploring and establishing best practices for leveraging and extending novel Generative AI based technologies to develop groundbreaking solutions for enterprise use cases. This role offers a unique opportunity to delve into the rapidly evolving world of foundation models, AI agents, reasoning models etc. and contribute to the design and development of an innovative enterprise AI platform to deliver transformative, AI-enabled work experiences for enterprise users. 

What You Will Do 

Experimentation and Research: Systematically explore various technologies and strategies such as foundation models, agentic workflows, ontology and knowledge graphs, reinforcement learning, dynamic prompting, retrieval augmented generation, and collaborative problem solving to enhance our understanding and utilization of foundation models and related Generative AI frameworks. You will design and conduct experiments to probe the limits and capabilities of different foundation models, frameworks and their application strategies. 

Development and Analysis: Design experiments to understand the capabilities and limits of foundation models. Build tools necessary for conducting experiments, run these experiments, and meticulously analyze the results. Build on the quantitative and qualitative findings from these experiments to design future experiments and shape the architecture of our enterprise AGI platform. 

Prototyping and Innovation: Take charge of developing and refining prototypes for our platform. Your innovative approach will contribute to evolving our enterprise AGI platform in line with the latest advancements and insights gained from research activities. 

Requirements 

• Proven hands-on experience prototyping advanced deep technologies in AI/ML and shaping the evolution of platforms, products and user experiences. 
• Hands-on experience working with AI foundation models (LLMs, reasoning models etc.) to craft real-world applications.
• Comprehensive knowledge of the emerging AI ecosystem, including foundation model ecosystem (public and private models), agent frameworks, and tools.
• Experience with AI Agent frameworks such as LangChain, AutoGen, CrewAI, or similar technologies.
• Knowledge and/or experience with technologies like reinforcement learning and/or technologies like ontologies, knowledge graphs etc.  
• Ph.D/MS in AI/CS or related fields with a strong focus on AI/ML technologies.  
• At least 5 years of work experience in an applied AI science or AI engineering role within a science-driven product development context.
• Strong quantitative and qualitative analytical skills.
• A naturally curious mindset with a proactive approach to learning, experimenting, building, and prototyping.
• Eagerness to lead and influence the development of cutting-edge intelligent platforms. 

Why Join Us?

At SAI Group, you have the opportunity to become an integral part of a pioneering team that is pushing the envelope of AI capabilities to create an autonomous intelligence driven future. We champion bold innovation, continuous learning, and embrace the challenges and rewards of crafting something genuinely groundbreaking.

Your work will directly contribute to pioneering solutions that have the potential to transform industries and redefine how we interact with technology. As an early member of our team, your voice will be pivotal in steering the direction of our projects and culture, offering a unique chance to leave your mark on the future of AI.

We offer a competitive salary, equity options, and an attractive benefits package, including health, dental, and vision insurance, flexible working arrangements, and more.

We are an equal opportunity employer and celebrate diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

About Easyship:

Easyship is one of the world’s leading multi-carrier shipping software, built to make global eCommerce borderless. Since 2014, we’ve been on a mission to democratize logistics by removing the "black box" of international shipping costs and complexities. Trusted by over 100,000 brands, our platform provides a single "mission control" for global trade, offering access to 550+ courier services across 200+ destinations.

We are an award-winning, global team (Forbes 30 Under 30, TechInAsia’s Best Startup) with offices in London, New York, Hong Kong, and beyond. We’re growing fast, we value transparency, and we genuinely enjoy building the infrastructure that powers modern commerce. If you're ready to solve complex problems at scale, we’d love to have you join us.

Who We’re Looking For:

We are seeking L2 Support Specialists to serve our client support operations. In this critical, expert-led role, you will provide "white-glove" service to our most valued clients while acting as the bridge between frontline support and L3.

What you additionally need to know:

This is a full-time, onsite role based in our Bengaluru (MG Road) office. The role follows US collaboration hours (10:00 PM–7:00 AM IST) to support seamless cross-regional execution.

What would be you be responsible for:

1. Incident Management & Client Advocacy

• Rapid Response: Monitor dedicated external communication channels to provide immediate, expert-led responses to high-priority client issues, strictly adhering to SLAs.
• End-to-End Ownership: Own the full lifecycle of complex issues—from initial acknowledgement and investigation to client communication and final closure.
• Expectation Management: proactively set clear expectations regarding resolution timelines (ETA) based on issue complexity and resource availability.
• White-Glove Communication: Serve as the dedicated Tier 2 Point of Contact (POC), translating complex technical findings into clear, jargon-free public replies for clients.

2. Technical Investigation & Debugging

• Deep-Dive Analysis: Conduct comprehensive investigations into system behaviour, utilising browser developer tools (e.g., Chrome Inspect) and log analysis to identify root causes.
• API Troubleshooting: Analyse API logs and webhook payloads to pinpoint failure points in data transmission or integration logic.

3. Workflow, Escalation & Documentation

• Escalation Management: Resolve issues independently whenever possible.
• System Integrity: Maintain synchronisation between Zendesk (client-facing) and JIRA (engineering) to ensure transparent status updates.
• Knowledge Sharing: Proactively document troubleshooting guides, common issues, and RCAs (Root Cause Analyses) in Confluence to upskill the wider team.
• Shift Handoffs: Ensure seamless continuity by thoroughly documenting findings and next steps in internal ticket notes before ending a shift.

You Might Be a Good Fit If…

1. You have a sound technical background in the following areas-

• API Mastery: In-depth understanding of RESTful APIs, including the ability to read and manipulate JSON requests/responses and debug webhook failures.
• Ticketing Systems: Operational fluency in Zendesk and JIRA (or similar enterprise-grade service management tools).

2. You have the required Soft Skills-

• Communication: Exceptional written and verbal English skills. 
• Problem-Solving: A logical, investigative mindset that seeks the "why" behind an error, not just the "fix."
• Resilience: Comfortable working in a fast-paced, rotational shift environment (24/5 model) and managing high-severity incidents under pressure.

Bonus Points If…

• You preferably have a Bachelor’s degree in Computer Science, Engineering, or a related technical field.
• Prior experience in SaaS or E-commerce logistics support.

If you’re excited about this role but don’t meet every requirement, we’d still love to hear from you.

What we bring to the table as an employer:

• Generous remuneration and stock units
• Comprehensive health coverage 
• We reimburse gym and wellness expenses so you can invest in your health
• Zomato digital meal credits and pantry full of wholesome snacks to keep you fueled through the workday
• The freedom to‘Work from Anywhere’ for 4 weeks in a year
• Generous vacation policy, plus duvet days and mental health days to truly recharge

How we value inclusion in our recruitment practices:

Easyship is an equal opportunity employer. We make all employment decisions—recruiting, hiring, pay, benefits, training, promotion, leave, and separation—based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, veteran or military status, citizenship, or any other characteristic protected by law.

How did the story of Easyship start? Find out below.

We are looking for a highly experienced Senior Technical Program Manager to lead strategic and technical initiatives across our AI/ML product portfolio. This role will drive product development, customer success, and internal program execution in a fast-paced, innovation-driven environment. You will serve as the bridge between business needs and engineering execution, ensuring alignment, scalability, and impact.

Key Responsibilities

Program & Product Leadership

• Drive end-to-end execution of strategic programs including new product development, enhancements, and customer deliverables.
• Lead cross-functional planning and delivery across engineering, analytics, data science, product, and operations teams.
• Translate business requirements into technically feasible solutions and actionable roadmaps.
• Manage program schedules, accounting for the iterative nature of AI/ML development lifecycles and aggressive time-to-market goals.
• Experience in design and review of new solution concepts and leading the delivery of high-impact analytics solutions and programs for global clients.

Customer & Stakeholder Engagement

• Serve as the primary point of contact for key customer accounts, ensuring successful delivery and satisfaction.
• Respond to technical questionnaires and RFPs for large prospects, aligning solutions with customer needs.
• Communicate extensively with internal and external stakeholders across geographies and functions.
• Build strong relationships to foster collaboration and translate business goals into technical capabilities.
• Provide proactive updates to senior leadership on program health, risks, milestones, and strategic alignment.

Technical Program Management

• Collaborate on solution architecture and ensure technical feasibility of proposed solutions.
• Develop deep expertise in the company’s AI/ML product architecture and act as SME for published and upcoming features.
• Oversee data annotation workflows including quality, productivity, and logistics.
• Apply statistical and ML expertise to map ambiguous requirements to measurable outcomes and key metrics.
• Be able to drive client value. Collaborate with a diverse group of client stakeholders to align project vision, Develop and refine the vision for a next-generation analytics/data engineering/AI/GenAI/Agentic AI products and platforms
• Facilitate strategic decision-making and problem-solving, balancing technical constraints with business needs.
• Contribute to defining the long-term analytics and AI/ML roadmap, identifying opportunities for automation, standardization, and reusability across programs.

Operational Excellence

• Define and track KPIs to measure program success, drive accountability, and foster continuous improvement.
• Track Agile/Scrum metrics such as velocity, sprint burndown, cycle time, and team capacity to monitor delivery health and identify areas for improvement.
• Optimize resource allocation across teams to ensure timely delivery and scalability of AI/ML solutions.
• Champion a culture of innovation, agility, and operational excellence by identifying and implementing process improvements.
• Navigate ambiguity and lead change management efforts to adapt programs to evolving priorities and market conditions.
• Manage scope, change requests, and delivery timelines across distributed teams and partners.
• Deliver executive-level reporting and governance artifacts that highlight program impact and strategic alignment

Essential Skills & Experience

• 12+ years of overall experience in program management, with at least 7+ years in SaaS or AI/ML environments.
• Proven track record in delivering enterprise-scale software and data platforms.
• Strong understanding of AI/ML technologies, scalable architectures, APIs, webhooks, and public cloud infrastructure.
• Experience with Edge computing, ETL pipelines, and data analytics.
• Expertise in Agile, Scrum, SAFe, and hybrid methodologies.
• Deep understanding of Scrum fundamentals including sprint planning, backlog grooming, daily stand-ups, sprint reviews, and retrospectives.
• Skilled in tracking and interpreting Agile metrics such as velocity, burndown charts, and cycle time to drive team performance.
• Ability to coach and mentor teams on Agile best practices and foster a culture of continuous improvement.
• Ability to lead complex programs independently under tight deadlines.
• Strong interpersonal and influencing skills to build trust across teams and leadership.
• Exceptional verbal and written communication skills.
• Experience managing globally distributed teams and virtual collaboration.
• Solid understanding of SDLC, product security, and cloud architecture.
• Ability to coach teams on best practices and agile processes.
• Solid understanding of the end-to-end ML lifecycle, including data readiness, experimentation, model development, evaluation, deployment, and monitoring.
• Strong analytical thinking with the ability to challenge assumptions, quantify trade-offs, and drive data-informed decisions.
• Experience scaling ML or analytics solutions from prototype to production, with emphasis on reliability, observability, and continuous improvement.

Qualifications

• BTech/MTech in Computer Science or related field.
• PMP, CSM, SAFe, AWS certifications are a big plus.