The Team:

As a Lead Applied Value Engineer you push the envelope in solving mission-critical problems for our customers. You will work with our most strategic customers, understand their strategy and key challenges, and build Celonis solutions using cutting-edge AI technologies from market leaders such as Microsoft and OpenAI. With Celonis’ market-leading Process Intelligence (PI) Platform we feed operational context to AI so it understands our customers’ businesses and enables them to industrialize AI unlocking real ROI on AI deployments and at scale. There is no AI without PI. You will prototype these solutions, demonstrate their value to executives, and ensure successful implementation, adoption and value realization to increase Celonis' footprint at those customers.. 

The Role:

As a Lead Applied Value Engineer, responsibilities include translating customers’ objectives into value assessments or proof-of-value projects, building specific Celonis business cases and demos, running value workshops, and engaging with multiple senior stakeholders to deliver value driven results and secure long term partnership agreements. In collaboration with our partners and Celonis Services, you will drive measurable business impact across various processes and industries and accelerate the adoption of our platform. You will blend deep process and industry expertise with a proven consulting skill set with strong analytical skills at the forefront of one of the fastest-growing tech companies worldwide.

The work you’ll do:

• AI Discovery & Solutioning: Understand customers AI strategy and business critical challenges. As Celonis product & domain expert, find the best problem-solution fit and translate customer requirements into innovative solutions that move the needle
• Identify & Frame Value:
  Discover and translate customers’ strategic priorities into high-impact Celonis use cases
  Build demos and business cases, leveraging industry benchmarks and best practices in order to win new customers 
  Undertake Value Assessments or Proof-of-Value Projects and communicate the value opportunity and strategic roadmap to C-Level executives
• Realize Value:
  Facilitate business value workshops and use Celonis to identify and qualify opportunities for process enhancement
  Derive improvement measures in core business functions and initiate improvement actions and enterprise-wide change initiatives
  Present results and realized value to senior management and C-level executives
• Scale Value:
  Responsible for the end-to-end customer value journey, landing, expanding, adoption and renewing
  Build a strategic expansion roadmap for customers embedding Celonis Process Intelligence as a strategic business transformation platform in their organization and therefore drive adoption and expansion
  Provide feedback to our product development teams to enhance the Celonis platform and Apps based on new use case

The qualifications you need:

• Live for Customer Value: 9+ years of experience in an analytical role with the objective to demonstrate or secure value through business data analysis, business process improvement and respective Software deployment. Ideally in a customer-facing role in Solution Consulting, Sales Engineering or IT/Management Consulting with a Business Software / SaaS Provider or a Consultancy. Alternatively in an Inhouse role (e.g. Center of Excellence for Data Mining / Analytics / Intelligence) within an Enterprise.
  Data, Analytics, Applications & IT: Good knowledge of Business Software / SaaS applications (e.g. SAP/ Oracle),  experience with implementing RPA and/or BI Tools and/or building Dashboards, Apps and Action Flows. Hands-on Experience with Process Mining tools and technologies is preferred. Hands-on SQL experience and Python is preferred . Experience in collaborating with IT teams.
• Process Improvement & Value Realization: Experience in identifying business use cases for business process improvement and deploying improvement measures, being a change agent and training users/process owners to realize value. Domain and industry knowledge such as Supply chain, finance, CPG, BFSI, Manufacturing etc. would be a plus.
• Project Management: Experience in planning and managing project scopes, expectations and timelines. You will manage multiple projects across your aligned accounts that will be at different parts of the value journey. Also, you will leverage partners from the Celonis Ecosystem wherever possible.
• Executive Stakeholder Management: Experience in preparing and communicating (value) roadmaps and results to stakeholders and management, both internally and externally. Excellent communication and presentation skills in English.

The Team:

As an IT Service Engineer at Celonis, you will be a vital part of our international IT Service Team, responsible for ensuring seamless IT operations across the company. You will play a critical role in troubleshooting, resolving, or escalating IT-related issues for Celonis employees globally. This is an excellent opportunity for an experienced IT professional with hands-on expertise in both macOS and Windows environments who thrives in a fast-paced, dynamic, and international workplace. A willingness to work in a shift-based support model is essential to ensure global coverage and timely support.

The work you’ll do:

• Act as the first point of contact for IT support requests from employees, resolving issues or escalating tickets as necessary.
• Provide hands-on support for both macOS and Windows platforms, troubleshooting hardware, software, and network issues.
• Collaborate with the global IT Service Team to resolve technical issues via phone, email, or remote assistance.
• Install, configure, and maintain computing equipment and peripherals, including desktop and laptop systems (macOS and Windows), network printers, and video conferencing systems (Google Meet/MS Teams).
• Support mobile devices, including smartphones, through mobile device management platforms like Intune and Kandji
• Ensure clear and effective communication with users to understand, document, and resolve their IT issues.
• Perform basic repairs and replacements for computing equipment when needed.
• Develop and maintain documentation and user guides for common issues to improve IT service efficiency.
• Participate in a shift-based support schedule to ensure coverage across global time zones.

The qualifications you need:

• 3-5 years of hands-on experience in IT support, with proven ability to troubleshoot and resolve issues across both macOS and Windows environments.
• Strong knowledge of macOS and Windows 11 operating systems.
• Experience with Active Directory as well as Azure Active Directory.
• Understanding of TCP/IP networks and fundamental network troubleshooting skills.
• Proficiency in M365 administration and support.
• Strong knowledge of collaboration tools such as Microsoft Teams and Zoom.
• Experience with Mobile Device Management (MDM) solutions like Intune and Kandji
• Familiarity with operating and maintaining network components such as video conferencing systems (Google Meet/MS Teams) and network printers.

Required Skills:

• Strong communication skills with the ability to work effectively in a global, multicultural team.
• Detail-oriented, with excellent problem-solving abilities and a proactive mindset.
• Capable of managing multiple tasks and projects in a fast-paced environment
• A team player who is motivated to provide excellent customer service and continuous improvement in IT processes.
• ITIL V4 Foundation certification

The Team:

As an Applied Value Engineer you push the envelope in solving mission-critical problems for our customers. You will work with our most strategic customers, understand their strategy and key challenges, and build Celonis solutions using cutting-edge AI technologies from market leaders such as Microsoft and OpenAI. With Celonis’ market-leading Process Intelligence (PI) Platform we feed operational context to AI so it understands our customers’ businesses and enables them to industrialize AI unlocking real ROI on AI deployments and at scale. There is no AI without PI. You will prototype these solutions, demonstrate their value to executives, and ensure successful implementation, adoption and value realization to increase Celonis' footprint at those customers.. 

The Role:

As an Applied Value Engineer, responsibilities include translating customers’ objectives into value assessments or proof-of-value projects, building specific Celonis business cases and demos, running value workshops, and engaging with multiple senior stakeholders to deliver value driven results and secure long term partnership agreements. In collaboration with our partners and Celonis Services, you will drive measurable business impact across various processes and industries and accelerate the adoption of our platform. You will blend deep process and industry expertise with a proven consulting skill set with strong analytical skills at the forefront of one of the fastest-growing tech companies worldwide.

The work you’ll do:

• AI Discovery & Solutioning: Understand customers AI strategy and business critical challenges. As Celonis product & domain expert, find the best problem-solution fit and translate customer requirements into innovative solutions that move the needle
• Identify & Frame Value:
  Discover and translate customers’ strategic priorities into high-impact Celonis use cases
  Build demos and business cases, leveraging industry benchmarks and best practices in order to win new customers 
  Undertake Value Assessments or Proof-of-Value Projects and communicate the value opportunity and strategic roadmap to C-Level executives
• Realize Value:
  Facilitate business value workshops and use Celonis to identify and qualify opportunities for process enhancement
  Derive improvement measures in core business functions and initiate improvement actions and enterprise-wide change initiatives
  Present results and realized value to senior management and C-level executives
• Scale Value:
  Responsible for the end-to-end customer value journey, landing, expanding, adoption and renewing
  Build a strategic expansion roadmap for customers embedding Celonis Process Intelligence as a strategic business transformation platform in their organization and therefore drive adoption and expansion
  Provide feedback to our product development teams to enhance the Celonis platform and Apps based on new use case

The qualifications you need:

• Live for Customer Value: 7+ years of experience in an analytical role with the objective to demonstrate or secure value through business data analysis, business process improvement and respective Software deployment. Ideally in a customer-facing role in Solution Consulting, Sales Engineering or IT/Management Consulting with a Business Software / SaaS Provider or a Consultancy. Alternatively in an Inhouse role (e.g. Center of Excellence for Data Mining / Analytics / Intelligence) within an Enterprise.
  Data, Analytics, Applications & IT: Good knowledge of Business Software / SaaS applications (e.g. SAP/ Oracle),  experience with implementing RPA and/or BI Tools and/or building Dashboards, Apps and Action Flows. Hands-on Experience with Process Mining tools and technologies is preferred. Hands-on SQL experience and Python is preferred . Experience in collaborating with IT teams.
• Process Improvement & Value Realization: Experience in identifying business use cases for business process improvement and deploying improvement measures, being a change agent and training users/process owners to realize value. Domain and industry knowledge such as Supply chain, finance, CPG, BFSI, Manufacturing etc. would be a plus.
• Project Management: Experience in planning and managing project scopes, expectations and timelines. You will manage multiple projects across your aligned accounts that will be at different parts of the value journey. Also, you will leverage partners from the Celonis Ecosystem wherever possible.
• Executive Stakeholder Management: Experience in preparing and communicating (value) roadmaps and results to stakeholders and management, both internally and externally. Excellent communication and presentation skills in English.

Role Description

• As a Senior Applied Value Engineer you are pushing the envelope in solving business-critical problems for our customers. You will be working with our most strategic customers, understanding their objectives and key challenges, and building Celonis solutions using the world’s leading Process Intelligence (PI) platform in combination with the largest AI and ML technology partners, such as Microsoft, OpenAI and Databricks. With Celonis’ Process Intelligence (PI) platform we feed operational context to AI so it understands our customers’ business and enables them to industrialize AI unlocking real ROI on AI deployments and at scale. There is no AI without PI. You will prototype these solutions, demonstrate their value to Executives and ensure successful implementation, adoption and value realization in order to increase the footprint of Celonis at those customers.

Key Responsibilities:

• AI Discovery & Solutioning: Understand customers AI strategy and business critical challenges. As Celonis product & domain expert, find the best problem-solution fit and translate customer requirements into innovative solutions that move the needle
• Hackathons & Prototyping: Think out of the box, have a „can-do“ attitude and don’t shy away from complex problems. Leverage cutting edge AI technologies to rapidly build creative prototypes in customer hackathons solving business critical problems
• Agentic Process Transformation: Support our customers in achieving real ROI out of AI deployments at scale enabling a fundamental shift in business operations from traditional, rule-based automation to the use of autonomous AI agents empowered by our Celonis Process Intelligence Platform
• Proof projects: End-to-end execution of business-critical Proof-of-Value projects, incl. architecture and deliver secure, scalable LLM/agent systems with RAG, tools, and guardrails; integrating with enterprise data, identity, and compliance frameworks.
• Ensure Successful Project Outcome: Senior Applied Value Engineer stay involved with projects until agreed value & adoption thresholds are reached
• Specialize in Domains or Industries: To scale knowledge across the organization Senior Applied Value Engineer specialize in domains (e.g. supply chain) and industries

Requirements:

• 6+ years of experience leading technical pre-sales, including defining AI roadmaps, building compelling ROI/TCO business cases and prototyping of machine learning and generative AI solutions.
• Understanding of generative AI techniques like RAG, few shot learning, prompt engineering, multi-agent orchestration, multimodal understanding, or fine-tuning that are used to build high-impact use cases like intelligent chatbots and automated text processors.
• Understanding of business processes across sectors (such as Supply Chain or Finance) with the ability to translate high-level business needs into specific AI use cases.
• Good knowledge of Python and common ML libraries (such as LangChain, pandas, pydantic, sklearn, PyTorch) as well as data engineering tools and technologies.
• Strong presentation skills to both internal and external stakeholders (including executives), whether whiteboarding sessions or formal readouts and demos.
• Bachelor’s Degree required, Masters Degree in computer science, engineering, mathematics or related fields, or equivalent work experience preferred.

Nice to have (big plus):

• Hands-on experience building agentic systems using LLM orchestration, RAG, function calling, and prompt engineering, while ensuring safety through rigorous evaluations and guardrails.
• Working knowledge of tools in the LLM ecosystem such as LangChain, LlamaIndex, or other OSS packages.
• Experience in deploying and monitoring models at scale across major cloud platforms (AWS Bedrock, Azure AI, GCP Vertex)

The Team:

The position of Applied Value Engineer (Scale team) is a trusted advisor responsible for driving value, adoption, and customer success across a portfolio of accounts. In this role, you will collaborate closely with customers, partners, and internal teams to strengthen customer engagement and ensure long-term success with the Celonis Process Intelligence Platform. Your responsibilities include building scalable engagement strategies, handling critical touchpoints, identifying expansion opportunities, and mitigating renewal risks, all while fostering a strong relationship with partners and driving value realization across your accounts.

The Role:

As a Applied Value Engineer (Scale team), you will play a key role in helping our customers achieve their strategic goals and realize significant value by leveraging the Celonis Process Intelligence Platform. You will collaborate with regional partners and customers, strengthening their position in the market while ensuring that they receive the guidance and tools needed for long-term success. Your role will involve driving the coordination of account activities, building structured governance at both the account and portfolio levels, and fostering value-driven relationships. 

In this highly collaborative position, you will work closely with our partners, customers, and internal teams to provide innovative solutions, manage escalations, and ensure the delivery of value at scale.

The Work You’ll Do:

Drive Value, Adoption, and Sponsorship

• Serve as the trusted advisor to customers and partners, ensuring successful adoption and value realization across your portfolio.
  
  
• Support the development of Centers of Excellence (CoEs) by leveraging Celonis and partner resources to deliver self-paced, classroom, and on-the-job training.
  
  
• Build and maintain a structured governance model at both the account and portfolio level, ensuring alignment with customer goals.
  
  
• Manage critical 1:1 customer touchpoints, coordinating with partners as needed to resolve escalations and drive customer success.
  
  
• Monitor customer health through scalable strategies and provide regular check-ins to keep customers on the right track.
  
  
• Mitigate renewal risks by tracking value and framing expansion opportunities through demos and strategic guidance.
  
  
• Ensure customers are leveraging the latest product innovations to maintain momentum in their value journey.

Create Scalable Engagement Formats

• Develop and execute impactful 1:N (one-to-many) interaction formats such as online webinars, regional in-person classroom events, and online community events.
  
  
• Proactively create and nurture community engagement strategies, driving content and interaction around specific focus areas.
  
  
• Collaborate with the community team to gather feedback and improve engagement platform effectiveness.

Partner and Account Management

• Build programmatic coordination across partner activities within your portfolio to strengthen customer relationships and drive long-term success.
  
  
• Monitor partner engagement and escalate when needed to ensure successful delivery of customer value.

The Qualifications You Need:

Language Requirement

• Excellent communication skills in English, able to confidently engage and influence stakeholders at all levels.

Programmatic Execution

• 3-5 years of strong execution focus for action and the ability to drive initiatives under ambiguity.
  
  
• Highly structured and programmatic thinking with the ability to execute complex projects efficiently.

Entrepreneurial Mindset

• A passion for building new customer segments and managing a portfolio with an entrepreneurial approach.
  
  
• Ability to gain customer trust and drive success in limited touchpoints, delivering high impact.

Technical Expertise

• Solid technical skills with the ability to quickly problem-solve and support customers, especially in 1:N office-hour setups.
  
  
• Strong understanding of Celonis product innovations and the ability to introduce these innovations to customers, ensuring they’re driving maximum value.

Excellent Communication & Enablement

• Exceptional communication skills, with the ability to enable others through clear, effective presentations and guidance.
  
  
• Passionate about empowering both customers and partners through training, support, and strategic insights.

Industry & Business Domain Expertise

• Understanding of industry-specific business processes and a proven ability to identify opportunities for improvement.
  
  
• Knowledge of strategic transformation initiatives such as Shared Services Transformation or System Transformation is a plus.

The Team:

As an Applied Value Engineer you push the envelope in solving mission-critical problems for our customers. You will work with our most strategic customers, understand their strategy and key challenges, and build Celonis solutions using cutting-edge AI technologies from market leaders such as Microsoft and OpenAI. With Celonis’ market-leading Process Intelligence (PI) Platform we feed operational context to AI so it understands our customers’ businesses and enables them to industrialize AI unlocking real ROI on AI deployments and at scale. There is no AI without PI. You will prototype these solutions, demonstrate their value to executives, and ensure successful implementation, adoption and value realization to increase Celonis' footprint at those customers.. 

The Role:

As an Applied Value Engineer, responsibilities include translating customers’ objectives into value assessments or proof-of-value projects, building specific Celonis business cases and demos, running value workshops, and engaging with multiple senior stakeholders to deliver value driven results and secure long term partnership agreements. In collaboration with our partners and Celonis Services, you will drive measurable business impact across various processes and industries and accelerate the adoption of our platform. You will blend deep process and industry expertise with a proven consulting skill set with strong analytical skills at the forefront of one of the fastest-growing tech companies worldwide.

The work you’ll do:

• AI Discovery & Solutioning: Understand customers AI strategy and business critical challenges. As Celonis product & domain expert, find the best problem-solution fit and translate customer requirements into innovative solutions that move the needle
• Identify & Frame Value:
  Discover and translate customers’ strategic priorities into high-impact Celonis use cases
  Build demos and business cases, leveraging industry benchmarks and best practices in order to win new customers 
  Undertake Value Assessments or Proof-of-Value Projects and communicate the value opportunity and strategic roadmap to C-Level executives
• Realize Value:
  Facilitate business value workshops and use Celonis to identify and qualify opportunities for process enhancement
  Derive improvement measures in core business functions and initiate improvement actions and enterprise-wide change initiatives
  Present results and realized value to senior management and C-level executives
• Scale Value:
  Responsible for the end-to-end customer value journey, landing, expanding, adoption and renewing
  Build a strategic expansion roadmap for customers embedding Celonis Process Intelligence as a strategic business transformation platform in their organization and therefore drive adoption and expansion
  Provide feedback to our product development teams to enhance the Celonis platform and Apps based on new use case

The qualifications you need:

• Live for Customer Value: 4+ years of experience in an analytical role with the objective to demonstrate or secure value through business data analysis, business process improvement and respective Software deployment. Ideally in a customer-facing role in Solution Consulting, Sales Engineering or IT/Management Consulting with a Business Software / SaaS Provider or a Consultancy. Alternatively in an Inhouse role (e.g. Center of Excellence for Data Mining / Analytics / Intelligence) within an Enterprise.
  Data, Analytics, Applications & IT: Good knowledge of Business Software / SaaS applications (e.g. SAP/ Oracle),  experience with implementing RPA and/or BI Tools and/or building Dashboards, Apps and Action Flows. Hands-on Experience with Process Mining tools and technologies is preferred. Hands-on SQL experience and Python is preferred . Experience in collaborating with IT teams.
• Process Improvement & Value Realization: Experience in identifying business use cases for business process improvement and deploying improvement measures, being a change agent and training users/process owners to realize value. Domain and industry knowledge such as Supply chain, finance, CPG, BFSI, Manufacturing etc. would be a plus.
• Project Management: Experience in planning and managing project scopes, expectations and timelines. You will manage multiple projects across your aligned accounts that will be at different parts of the value journey. Also, you will leverage partners from the Celonis Ecosystem wherever possible.
• Executive Stakeholder Management: Experience in preparing and communicating (value) roadmaps and results to stakeholders and management, both internally and externally. Excellent communication and presentation skills in English.

The Team:

The Role:

The work you’ll do:

Identify & Frame Value

Realize Value

Role Description

• As a Senior Applied Value Engineer you are pushing the envelope in solving business-critical problems for our customers. You will be working with our most strategic customers, understanding their objectives and key challenges, and building Celonis solutions using the world’s leading Process Intelligence (PI) platform in combination with the largest AI and ML technology partners, such as Microsoft, OpenAI and Databricks. With Celonis’ Process Intelligence (PI) platform we feed operational context to AI so it understands our customers’ business and enables them to industrialize AI unlocking real ROI on AI deployments and at scale. There is no AI without PI. You will prototype these solutions, demonstrate their value to Executives and ensure successful implementation, adoption and value realization in order to increase the footprint of Celonis at those customers.

Key Responsibilities:

• AI Discovery & Solutioning: Understand customers AI strategy and business critical challenges. As Celonis product & domain expert, find the best problem-solution fit and translate customer requirements into innovative solutions that move the needle
• Hackathons & Prototyping: Think out of the box, have a „can-do“ attitude and don’t shy away from complex problems. Leverage cutting edge AI technologies to rapidly build creative prototypes in customer hackathons solving business critical problems
• Agentic Process Transformation: Support our customers in achieving real ROI out of AI deployments at scale enabling a fundamental shift in business operations from traditional, rule-based automation to the use of autonomous AI agents empowered by our Celonis Process Intelligence Platform
• Proof projects: End-to-end execution of business-critical Proof-of-Value projects, incl. architecture and deliver secure, scalable LLM/agent systems with RAG, tools, and guardrails; integrating with enterprise data, identity, and compliance frameworks.
• Ensure Successful Project Outcome: Senior Applied Value Engineers stay involved with projects until agreed value & adoption thresholds are reached
• Specialize in Domains or Industries: To scale knowledge across the organization Applied AI Engineers specialize in domains (e.g. supply chain) and industries

Requirements:

• 6+ years of experience leading technical pre-sales, including defining AI roadmaps, building compelling ROI/TCO business cases and prototyping of machine learning and generative AI solutions.
• Understanding of generative AI techniques like RAG, few shot learning, prompt engineering, multi-agent orchestration, multimodal understanding, or fine-tuning that are used to build high-impact use cases like intelligent chatbots and automated text processors.
• Understanding of business processes across sectors (such as Supply Chain or Finance) with the ability to translate high-level business needs into specific AI use cases.
• Good knowledge of Python and common ML libraries (such as LangChain, pandas, pydantic, sklearn, PyTorch) as well as data engineering tools and technologies.
• Strong presentation skills to both internal and external stakeholders (including executives), whether whiteboarding sessions or formal readouts and demos.
• Bachelor’s Degree required, Masters Degree in computer science, engineering, mathematics or related fields, or equivalent work experience preferred.

Nice to have (big plus):

• Hands-on experience building agentic systems using LLM orchestration, RAG, function calling, and prompt engineering, while ensuring safety through rigorous evaluations and guardrails.
• Working knowledge of tools in the LLM ecosystem such as LangChain, LlamaIndex, or other OSS packages.
• Experience in deploying and monitoring models at scale across major cloud platforms (AWS Bedrock, Azure AI, GCP Vertex)

The Team:

The Celonis Value Engineering (VE) team is focused on managing the entire customer value lifecycle, from sales through value realization, renewal and expansion. As a Value Engineer - India, your primary focus will be supporting our GCC's (Global Competency Centers) across the Adopt and Expand phases of our customer value journey. This team will be a part of the Global VE CoE spearheading our mission of data-driven business transformation with our customers.You will blend deep process and industry expertise with a proven consulting skill set with strong analytical skills at the forefront of one of the fastest-growing tech companies worldwide.

The Role:

As an Applied AI Value Engineer you are pushing the envelope in solving mission-critical problems for our customers. You will be working with our most strategic customers, understanding their strategy and key challenges, and building Celonis solutions using cutting edge AI technologies of market leaders such as Microsoft and OpenAI. With Celonis’ market leading Process Intelligence (PI) Platform we feed operational context to AI so it understands our customers’ businesses and enables them to industrialize AI unlocking real ROI on AI deployments and at scale. There is no AI without PI. You will prototype these solutions, demonstrate their value to Executives and ensure successful implementation, adoption and value realization in order to increase the footprint of Celonis at those customers.

The work you’ll do:

• AI Discovery & Solutioning: Understand customers AI strategy and business critical challenges. As Celonis product & domain expert, find the best problem-solution fit and translate customer requirements into innovative solutions that move the needle
• Hackathons & Prototyping: Leverage cutting edge AI technologies to rapidly build creative prototypes in customer hackathons solving business critical problems
• Agentic Process Transformation: Support our customers in achieving real ROI out of AI deployments at scale enabling a fundamental shift in business operations from traditional, rule-based automation to the use of autonomous AI agents empowered by our Celonis Process Intelligence Platform
• Proof projects: End-to-end execution of business-critical Proof-of-Value projects, incl. architecture and deliver secure, scalable LLM/agent systems with RAG, tools, and guardrails; integrating with enterprise data, identity, and compliance frameworks.
• Ensure Successful Project Outcome: Applied AI Engineers stay involved with projects until agreed value & adoption thresholds are reached
• Specialize in Domains or Industries: To scale knowledge across the organization Applied AI Engineers specialize in domains (e.g. supply chain) and industries

The qualifications you need:

Requirements:

• 4+ years of experience leading technical pre-sales, including defining AI roadmaps, building compelling ROI/TCO business cases and prototyping of machine learning and generative AI solutions.
• Understanding of generative AI techniques like RAG, few shot learning, prompt engineering, multi-agent orchestration, multimodal understanding, or fine-tuning that are used to build high-impact use cases like intelligent chatbots and automated text processors.
• Understanding of business processes across sectors (such as Supply Chain or Finance) with the ability to translate high-level business needs into specific AI use cases.
• Good knowledge of Python and common ML libraries (such as LangChain, pandas, pydantic, sklearn, PyTorch) as well as data engineering tools and technologies.
• Strong presentation skills to both internal and external stakeholders (including executives), whether whiteboarding sessions or formal readouts and demos.
• Bachelor’s Degree required, Masters Degree in computer science, engineering, mathematics or related fields, or equivalent work experience preferred.

Nice to have (big plus):

• Hands-on experience building agentic systems using LLM orchestration, RAG, function calling, and prompt engineering, while ensuring safety through rigorous evaluations and guardrails.
• Working knowledge of tools in the LLM ecosystem such as LangChain, LlamaIndex, or other OSS packages.
• Experience in deploying and monitoring models at scale across major cloud platforms (AWS Bedrock, Azure AI, GCP Vertex)

The Team:

As a Applied Value Engineer you are spearheading our mission of data-driven business transformation with our customers. You will work in partnership with the Celonis Sales Team and have full responsibility for the end-to-end value journey of our customers. You are our customers' trusted advisor to help them achieve their strategic goals and realize significant value using the Celonis Process Intelligence Platform. In collaboration with our partners and Celonis Services, you will help customers drive measurable business impact across various processes and industries and accelerate their adoption of our platform. You will blend process and industry expertise with a consulting skill set, an AI-solution mindset, and strong analytical skills at the forefront of one of the fastest-growing tech companies worldwide.

The Role and work you'll do:

Identify & Frame Value

• Discover and translate customers’ strategic priorities into high-impact Celonis use cases
• Support customers and partners in building business cases, leveraging industry benchmarks and best practices in order to retain and scale customers, driving Annual Recurring Revenue (ARR) growth
• Orchestrate Value Assessments and support in communicating value opportunities and strategic roadmaps to C-Level executives

Realize Value

• Guide customers and partners on how to use Celonis to identify and qualify opportunities for process enhancement
• Drive improvement measures in core business functions and initiate improvement actions and enterprise-wide change initiatives
• Support presentation of results and realized value to senior management and C-level executives

Scale Value

• Responsible for the customer value journey, driving expansion, adoption, and renewals
• Partner with customers to develop strategic Celonis roadmaps embedding Celonis Process Intelligence as a strategic business transformation platform in their organization
• Provide feedback to our product development teams to enhance the Celonis platform and Apps based on new use cases

The qualifications you need:

• Live for Customer Value: Experience in an analytical role with the objective to demonstrate or secure value through business data analysis, business process improvement and respective Software deployment. Ideally in a customer-facing role in Customer Success, Sales Engineering or IT/Management Consulting with a Business Software / SaaS Provider or a Consultancy.
• Data, Analytics, Applications & IT: Good knowledge of Business Software / SaaS applications (e.g. SAP), experience with implementing RPA and/or BI Tools and/or building Dashboards, Apps and Action Flows. Knowledge of Python and/or SQL. Experience in collaborating with IT teams.
• Process Improvement & Value Realization: Experience in identifying use cases for business process improvement and deploying improvement measures, being a change agent and training users/process owners to realize value.
• Project Management: Experience in planning and managing project scopes, expectations and timelines. You will manage multiple projects across your aligned accounts that will be at different parts of the value journey. Also, you will leverage partners from the Celonis Ecosystem wherever possible.
• Executive Stakeholder Management: Experience in preparing and communicating (value) roadmaps and results to stakeholders and management, both internally and externally. Excellent communication and presentation skills in English.
• Business Domain Expertise: Understanding of the Finance and/or Supply Chain domain as well as strategic transformation initiatives (e.g. Shared Services Transformation or System Transformation).
• Degree: In Technology & Management, Industrial/Business Engineering, Business Informatics, Computer Science, Mathematics, Economics or a comparable degree program.

The Role:

As an Applied Value Engineer for the Japan Market, you will solve business-critical problems for our most strategic Japanese customers. You will bridge the gap between cutting-edge AI technology and the unique business requirements of Japanese enterprises.
Working with the world’s leading Process Intelligence (PI) platform and partners like Microsoft, OpenAI, and Databricks, you will feed operational context to AI to help Japanese organizations industrialize AI and unlock real ROI. You will prototype solutions, demonstrate value to executives, and ensure successful implementation and adoption within the Japanese business ecosystem

The work you’ll do:

• AI Discovery & Solutioning (Japan Focus): Understand the specific AI strategies and challenges of Japanese customers. Translate their requirements into innovative solutions that align with local business practices.
• Hackathons & Prototyping: Rapidly build creative prototypes (LLM/Agent-based) to solve business-critical problems during customer hackathons.
• Agentic Process Transformation: Enable a fundamental shift for our customers from traditional automation to autonomous AI agents empowered by the Celonis PI Platform.
• Proof Projects: Execute end-to-end Proof-of-Value (PoV) projects, including architecture, RAG, and guardrails, ensuring compliance with enterprise data and identity frameworks.
• Cross-Border Collaboration: Work closely with the Japan-based account teams and executives to ensure project outcomes reach agreed value and adoption thresholds.
• Domain Specialization: Specialize in domains (e.g., Supply Chain, Finance) to scale knowledge across the Japan and global organizations.

The qualifications you need:

• Market Alignment: Strong willingness and commitment to work specifically for the Japan market. This includes flexibility to align with Japan Standard Time (JST) for key meetings and workshops.
• Professional Experience: 3-5 years of experience in technical pre-sales, defining AI roadmaps, and building ROI/TCO business cases.
• Technical Expertise: Deep understanding of Generative AI techniques (RAG, multi-agent orchestration, prompt engineering) and Python (LangChain, pandas, PyTorch, etc.).
• Process Knowledge: Understanding of business processes (Supply Chain, Finance, etc.) and the ability to translate high-level needs into AI use cases.
• Communication: Strong presentation skills to engage with both internal stakeholders and external Japanese enterprise executives.
• Education: Bachelor’s Degree required (Master’s in CS, Engineering, or Math preferred).

• Japan Market Experience: Previous experience working with Japanese companies as clients or partners is highly valued.
• Cultural Competency: Familiarity with Japanese business etiquette and communication styles.
• Hands-on AI implementation: Experience building agentic systems and deploying models at scale across major cloud platforms (AWS Bedrock, Azure AI, GCP Vertex).
• LLM Ecosystem: Working knowledge of LangChain, LlamaIndex, or other OSS packages.

We're Celonis, the global leading Process Mining software company and one of the world's fastest-growing SaaS firms. We believe that every company can unlock its full execution capacity - and for that, we need you to join us as a Senior System Engineer.

The Team:
You will be joining the Internal IT team as Senior System Engineer and will be based in our location in Bangalore. You will be responsible for administrative & infrastructure related 2nd level tasks including regular maintenance of the IT infrastructure.

The Role:
As Celonis continues to grow we have an exciting opportunity for an experienced, pragmatic and “team player” Senior System Engineer to join us and take ownership of Infrastructure-, Automation- and related IT systems for the business. It’s a role where you will have great impact, autonomy and visibility across the wider IT team with many opportunities for learning, development and building enterprise technologies. A willingness to work in a shift-based model is essential to ensure global coverage and timely support.

The work you’ll do:

• Administration/Maintenance of the global IT infrastructure
• You resolve 2nd level IT tickets raised by internal employees and collaborate with our international based IT Servicedesk & Infrastructure Team
• You proactively identify and create new necessary maintenance tasks related to our IT infrastructure and proactively resolve them 
• Spearheading the future of automation within Internal IT
• Azure and Entra ID related systems, processes, services and access rights
• Management of Google Workspace Platform including directory service management and scripting
• Work independently on small IT infrastructure related projects
• Collaboration Tools: Slack/O365/Google Workspace/Zoom

The qualifications you need:

• Strong knowledge (7+ years experience)  in administering and maintaining a SaaS, cloud, on-prem and clients environment comprising of:
• Azure (incl., but not limited to, Entra ID, Identity Governance, Defender)
• APIs, Powershell scripting
• Windows 10/11, Windows Server 2019/2022, Linux, Mac OS, iOS
• Microsoft O365 knowledge including Teams
• Google Workspace and Cloud Platform
• Structured troubleshooting and escalation to vendors

• Strong knowledge (7+years experience) in the following areas:
• Global infrastructure management including on-prem and Cloud providers
• Automation of processes in highlighted areas
• IT project management skills, evaluation of new technologies and presentation to Senior Management
• Administration and use of GitHub repositories
• TCP/IP networks (incl., but not limited to, DNS, DHCP, routing, SSL)

• The soft-skills you need:

  • You are a role model for other System Engineers within the IT Team
  • You are able to act cross-functional in different system areas. 
  • Consistently making sure that everyone is aligned and following the global valid IT processes.
  • Working independently and are able to organize work for you and others
  • Actively share knowledge with Junior colleagues to help them succeed
  • You have  a solid understanding of ITIL/ITSM processes.
  • You have the experience to develop configurations independently and target oriented
  • You have a strong customer oriented mindset with a clear focus on the sense of urgency

Role Description

• As an Applied Value Engineer you are pushing the envelope in solving business-critical problems for our customers. You will be working with our most strategic customers, understanding their objectives and key challenges, and building Celonis solutions using the world’s leading Process Intelligence (PI) platform in combination with the largest AI and ML technology partners, such as Microsoft, OpenAI and Databricks. With Celonis’ Process Intelligence (PI) platform we feed operational context to AI so it understands our customers’ business and enables them to industrialize AI unlocking real ROI on AI deployments and at scale. There is no AI without PI. You will prototype these solutions, demonstrate their value to Executives and ensure successful implementation, adoption and value realization in order to increase the footprint of Celonis at those customers.

Key Responsibilities:

• AI Discovery & Solutioning: Understand customers AI strategy and business critical challenges. As Celonis product & domain expert, find the best problem-solution fit and translate customer requirements into innovative solutions that move the needle
• Hackathons & Prototyping: Think out of the box, have a „can-do“ attitude and don’t shy away from complex problems. Leverage cutting edge AI technologies to rapidly build creative prototypes in customer hackathons solving business critical problems
• Agentic Process Transformation: Support our customers in achieving real ROI out of AI deployments at scale enabling a fundamental shift in business operations from traditional, rule-based automation to the use of autonomous AI agents empowered by our Celonis Process Intelligence Platform
• Proof projects: End-to-end execution of business-critical Proof-of-Value projects, incl. architecture and deliver secure, scalable LLM/agent systems with RAG, tools, and guardrails; integrating with enterprise data, identity, and compliance frameworks.
• Ensure Successful Project Outcome: Applied AI Engineers stay involved with projects until agreed value & adoption thresholds are reached
• Specialize in Domains or Industries: To scale knowledge across the organization Applied AI Engineers specialize in domains (e.g. supply chain) and industries

Requirements:

• 5+ years of experience leading technical pre-sales, including defining AI roadmaps, building compelling ROI/TCO business cases and prototyping of machine learning and generative AI solutions.
• Experience in Oil & Gas industry is must.
• Understanding of generative AI techniques like RAG, few shot learning, prompt engineering, multi-agent orchestration, multimodal understanding, or fine-tuning that are used to build high-impact use cases like intelligent chatbots and automated text processors.
• Understanding of business processes across sectors (such as Supply Chain or Finance) with the ability to translate high-level business needs into specific AI use cases.
• Good knowledge of Python and common ML libraries (such as LangChain, pandas, pydantic, sklearn, PyTorch) as well as data engineering tools and technologies.
• Strong presentation skills to both internal and external stakeholders (including executives), whether whiteboarding sessions or formal readouts and demos.
• Bachelor’s Degree required, Masters Degree in computer science, engineering, mathematics or related fields, or equivalent work experience preferred.

Nice to have (big plus):

• Hands-on experience building agentic systems using LLM orchestration, RAG, function calling, and prompt engineering, while ensuring safety through rigorous evaluations and guardrails.
• Working knowledge of tools in the LLM ecosystem such as LangChain, LlamaIndex, or other OSS packages.
• Experience in deploying and monitoring models at scale across major cloud platforms (AWS Bedrock, Azure AI, GCP Vertex)

The Role:

Celonis is looking for a Senior ABAP Developer to design and implement modern data integration features to our platform. This is a full-time position located in Bengaluru, India and we are looking for team members that focus on writing maintainable and reliable code, work well independently, and thrive on collaboration and feedback as part of an agile development process.

The work you’ll do:

• Take ownership of features from design to implementation.
• Extend the capabilities of SAP integration.
• Contribute towards continual improvements in our development and release processes.
• Collaborate with our cloud development teams in integrating new features we develop in SAP with our cloud product.
• Research and drive new integration possibilities with SAP’s cloud products.

The qualifications you need:

• Have at least 5 years of experience as a professional ABAP Developer.
• High level of commitment and responsibility as well as enthusiasm for the challenges that arise during software development.
• Experience with object-oriented ABAP and GUI development.
• Experience working with both R3 and S4/HANA, with knowledge of the FI, MM, and SD modules as a plus.
• Have an overall understanding of SAP products, with a deep focus on integration options.
• Write clear, maintainable, and testable code.
• Excellent English skills 

The Challenge 

We are looking for a Senior level SDET to support our product development teams. As the Senior SDET, you will play a crucial role in shaping and leading our software testing strategy. You will be responsible for designing, developing, and implementing robust test automation frameworks, mentoring a team of SDETs (Software Development Engineer in Test), and ensuring the overall quality and reliability of our software products. 

Your Mission 

As a Senior SDET, you will: 

Provide technical leadership and guidance to the SDET team.
Collaborate with development and QE (Quality Engineering) teams to integrate testing into the software development process.
Design, develop, and maintain scalable and efficient test automation frameworks and test architectures.
Rub shoulders with developers in writing unit and integration tests using their tools and frameworks.
Ensure the frameworks support various testing types, including functional, integration, and performance testing.
Mentor and guide junior SDETs, providing technical expertise and career development support.
Conduct training sessions to enhance the skills of the testing team.
Foster a culture of innovation, collaboration, and continuous learning within the team.
Collaborate with cross-functional teams to develop comprehensive test plans.
Execute and oversee the execution of test cases, ensuring thorough coverage of functional and non-functional requirements.
Analyze test results and provide meaningful insights to improve product quality.
Work closely with developers, product managers, and other stakeholders to understand requirements and user stories.
Communicate effectively with team members and stakeholders, providing clear updates on testing progress and issues.
Add, maintain, and update scripts in existing automation suite, helping with running the suite across various checkpoints in the release cycle. 
Participate in various POCs (Proof of Concept) to keep the automation framework and technology relevant and current to product offerings. 
Conduct peer reviews of test code and automation frameworks. 

You Are

You are a seasoned SDET with an automate anything anywhere attitude who is looking for a challenging technical leadership role in a dynamic and innovative company.
You can efficiently find the underlying cause of a failure (in an integrated environment) and alert the right team.
You are consistently willing to pitch in to support a long running deployment, even after hours.
You are willing to learn and pick up new skillsets to support the ever-changing technology landscape like Cloud computing & AI (Artificial Intelligence).
You can understand complex product and deployment architectures and create efficient test solutions.
You want to be part of a team that is passionate about delivering high-quality software solutions.
Your Experience Includes 
Bachelor's degree in Computer Science, Engineering, or related technical or business field. 
4+ years of relevant experience working as a developer, automation engineer or SDET. 
4+ years of experience coding in Java and must have strong practical knowledge of OOPs and Core Java principles. 
4+ years of experience contributing to Test-Driven Development or BDD (Behavior Driven Development) with tools like Cucumber, Junit, Mockito, or TestNG.
3+ years of experience with CI/CD tools like Jenkins, Circle CI, or Azure DevOps with the ability to create test pipelines using Java or Groovy.
4+ years of experience with Selenium or Cypress frameworks for automating GUI (User Interface) and E2E tests of the application.
4+ years of experience with REST Assured or similar tools like Postman for automating APIs.
4+ years of experience working in a highly automated CI/CD environment. 
4+ years of experience with source control tools such as Bitbucket, GitHub or GitLab. 
2+ years of experience mining meaningful logs for troubleshooting using tools like Splunk, Dynatrace or Coralogix.
3+ years of experience working in a cloud shop preferably Azure with exposure to various Azure services like Gateways, Redis, Storage, VMs (virtual machines) and Kubernetes clusters. 
3+ years of experience in testing mobile applications, both native and websites using Appium on both real devices and simulators either in a private farm of 3rd party vendors like Sauce Labs or BrowserStack.
Strong analytical, critical thinking and problem-solving skills.
Ability to work as part of a team, demonstrate initiative, solve problems independently and mentor others.
Passion for high quality work and attention to detail.
Strong oral and written communication skills.

Extra Awesome

Prior exposure to AI/ML systems and how to use them in testing thus making test pipeline more intelligent.
Experience in analyzing the CPU Utilization, Memory usage, Network usage, Garbage Collection and DB Parameters and DB Reports to verify the performance of the applications.
Ability to spin up scalable test architecture using Docker or Kubernetes.
Experience with Kubernetes and extended usage patterns for test grids, auto scale properties.

Role Description

• As an Applied Value Engineer you are pushing the envelope in solving business-critical problems for our customers. You will be working with our most strategic customers, understanding their objectives and key challenges, and building Celonis solutions using the world’s leading Process Intelligence (PI) platform in combination with the largest AI and ML technology partners, such as Microsoft, OpenAI and Databricks. With Celonis’ Process Intelligence (PI) platform we feed operational context to AI so it understands our customers’ business and enables them to industrialize AI unlocking real ROI on AI deployments and at scale. There is no AI without PI. You will prototype these solutions, demonstrate their value to Executives and ensure successful implementation, adoption and value realization in order to increase the footprint of Celonis at those customers.

Key Responsibilities:

• AI Discovery & Solutioning: Understand customers AI strategy and business critical challenges. As Celonis product & domain expert, find the best problem-solution fit and translate customer requirements into innovative solutions that move the needle
• Hackathons & Prototyping: Think out of the box, have a „can-do“ attitude and don’t shy away from complex problems. Leverage cutting edge AI technologies to rapidly build creative prototypes in customer hackathons solving business critical problems
• Agentic Process Transformation: Support our customers in achieving real ROI out of AI deployments at scale enabling a fundamental shift in business operations from traditional, rule-based automation to the use of autonomous AI agents empowered by our Celonis Process Intelligence Platform
• Proof projects: End-to-end execution of business-critical Proof-of-Value projects, incl. architecture and deliver secure, scalable LLM/agent systems with RAG, tools, and guardrails; integrating with enterprise data, identity, and compliance frameworks.
• Ensure Successful Project Outcome: Applied AI Solution Engineer stay involved with projects until agreed value & adoption thresholds are reached
• Specialize in Domains or Industries: To scale knowledge across the organization Applied AI Solution Engineers specialize in domains (e.g. supply chain) and industries

Requirements:

• 3-5 years of experience leading technical pre-sales, including defining AI roadmaps, building compelling ROI/TCO business cases and prototyping of machine learning and generative AI solutions.
• Understanding of generative AI techniques like RAG, few shot learning, prompt engineering, multi-agent orchestration, multimodal understanding, or fine-tuning that are used to build high-impact use cases like intelligent chatbots and automated text processors.
• Understanding of business processes across sectors (such as Supply Chain or Finance) with the ability to translate high-level business needs into specific AI use cases.
• Good knowledge of Python and common ML libraries (such as LangChain, pandas, pydantic, sklearn, PyTorch) as well as data engineering tools and technologies.
• Strong presentation skills to both internal and external stakeholders (including executives), whether whiteboarding sessions or formal readouts and demos.
• Bachelor’s Degree required, Masters Degree in computer science, engineering, mathematics or related fields, or equivalent work experience preferred.

Nice to have (big plus):

• Hands-on experience building agentic systems using LLM orchestration, RAG, function calling, and prompt engineering, while ensuring safety through rigorous evaluations and guardrails.
• Working knowledge of tools in the LLM ecosystem such as LangChain, LlamaIndex, or other OSS packages.
• Experience in deploying and monitoring models at scale across major cloud platforms (AWS Bedrock, Azure AI, GCP Vertex)

• Innovate beyond our existing products and bring new ideas to life for Celonis.
• Ensure high quality and continuously improve procedures and practices.
• Work closely with your fellow engineers, project managers, and designers to create cohesive and efficient solutions.
• Collaborate with adjacent teams to drive a holistic project success spread across multiple geographies
• Learn and grow, not only in technical expertise but also in any other necessary aspects of making our projects reality.
• Brainstorm with the entire Celonis Labs team, research potential solutions, and ultimately bring them to life.

• Bachelor's or master's degree in a technical field (e.g., Computer Science, Software Engineering) or equivalent experience.
• 5+ years of experience as Backend Engineer with strong expertise in building microservices based products using Java, Spring framework, JPA, Hibernate is a must.
• Experience with building data pipelines in Databricks, ETL, Apache spark is a big plus.
• Relational databases; PostgreSQL a plus.
• Proficient in building cloud-native distributed systems.
• Able to demonstrate a generalist skill set across multiple technical areas besides the Backend, DevOps, Cloud Infrastructure.
• Ability to analyse and design complex software.
• Experience building scalable, fault-tolerant distributed systems.
• Proven background in building cloud-native software in the Kubernetes ecosystem, as well as with and on Hyperscalers such as AWS.
• Deep understanding of modern engineering practices (Git strategy, CI/CD, testing, …) and how to apply these to enable a team of multiple engineers.
• Problem-first attitude: you’re able to understand the needs of our customers and see technology as a means to an end, not an end in itself.
• Ability to quickly learn new things without tight supervision.
• Problem-solving attitude.
• Collaborative team spirit.

The Role:

We are looking for a Lead Value Engineer, Consumer Packaged Goods (CPG)—an industry expert who can bridge the gap between technical process mining and strategic business outcomes. You will act as an architect for critical work-streams within a major CPG account, translating complex operational data into clear value drivers.

As a Lead Value Engineer, you are a "go-to" execution expert within our CPG go-to-market organization. You will move beyond standard process optimization to link Celonis capabilities to key outcomes specific to fast-moving consumer goods operations.

You will work in partnership with the Celonis Sales Teams and have full responsibility for the end-to-end value journey of our customers. You are our customers' trusted advisor, helping them achieve their strategic goals and realize significant value using the Celonis Process Intelligence Platform.

In collaboration with our partners and Celonis Services, you will drive measurable business impact across various processes and accelerate the adoption of our platform. You will blend deep process and industry expertise with a proven consulting skill set and strong analytical skills at the forefront of one of the fastest-growing tech companies worldwide.

The work you’ll do:

Identify & Frame Value

• Translate Strategy to Operations: Analyze the client’s strategic priorities (e.g., Omnichannel Growth, Margin Protection, Supply Chain Agility, and Sustainability) and map them to high-impact Celonis use cases.
• Target High-Impact Areas: Architect solutions that connect data across the value chain—moving beyond simple task automation to optimizing complex ecosystems like Demand Planning, Trade Promotions Management (TPM), Logistics, and Direct-to-Consumer (D2C) fulfillment.
• Build the Business Case: Construct robust, data-backed business cases that articulate the financial and operational impact of Process Intelligence (e.g., reducing Cost of Goods Sold, optimizing working capital, or improving On-Time In-Full [OTIF] delivery) to senior management.
• Win Expansion: Build demos and business cases, leveraging industry benchmarks and best practices in order to win new expansion opportunities.
• Assess Value: Undertake Value Assessments or Proof-of-Value Projects and communicate the value opportunity and strategic roadmap to C-Level executives.

Realize Value

• Drive Engagement Success: Lead the value workstream for pilots and implementations, ensuring the "digital twin" strategy effectively monitors process health in fast-paced, high-volume retail and consumer environments.
• Orchestrate Improvement: Guide customers on how to use Celonis to provide context to their AI agents, coordinating hand-offs between systems and teams in Order-to-Cash, Source-to-Pay, and Plan-to-Produce.
• Solve Systemic Challenges: Work cross-functionally to tackle difficult implementation hurdles, helping customers define standards for Retailer Compliance, master data governance, or supply network visibility.
• Facilitate Workshops: Run business value workshops and use Celonis to identify and qualify opportunities for process enhancement.
• Initiate Change: Derive improvement measures in core business functions and initiate improvement actions and enterprise-wide change initiatives.
• Present Results: Present results and realized value to senior management and C-level executives.

Scale Value

• Codify Best Practices: Turn our solutions into reusable assets and use cases for the broader Value Engineering team.
• Mentor & Enable: Act as a senior resource for the team, helping junior engineers understand CPG terminology, seasonality nuances, and retail stakeholder management.
• Product Feedback: Serve as a bridge between the customer and our Product teams, providing specific feedback on how to enhance our platform for the CPG vertical (e.g., specific requirements for Trade Spend visibility or SKU Rationalization).
• Manage the Journey: Responsible for the end-to-end customer value journey, landing, expanding, adoption, and renewing.
• Build Roadmaps: Build a strategic expansion roadmap for customers embedding the Celonis Process Intelligence Platform as a strategic business transformation platform in their organization.
• Drive Innovation: Provide feedback to our product development teams to enhance the Celonis platform and Apps based on new use cases.

The qualifications you need:

• Deep Industry Experience: 8+ years of relevant experience in Finance, Supply Chain, or Operations, ideally combining time at a CPG/FMCG company with Management Consulting or Sales Engineering.
• Domain Expertise: You possess granular knowledge of the CPG value chain, specifically in areas such as Demand & Supply Planning, Logistics, Trade Promotions, or Consumer/Retail Operations.
• Growth Mindset: Proven track record of managing the full customer lifecycle, with a demonstrated ability to land new accounts, expand footprint through strategic upselling, and drive long-term value to ensure high retention and organic advocacy.
• Value Realization Skills: You have a track record of identifying operational inefficiencies and driving them to resolution. You understand how to impact the P&L through process improvement and technology deployment.
• Technical Fluency: Good knowledge of Business Software/SaaS applications (e.g., SAP S/4HANA, Salesforce Consumer Goods Cloud, SAP IBP), and experience with data visualization, SQL, or Python is a strong plus.
• Stakeholder Management: Experience presenting to and working with senior stakeholders. You can navigate complex internal structures and clearly communicate value to non-technical audiences.
• Builder Mentality: You are comfortable working with ambiguity and setting your own direction within an account team to achieve the best results.
• Degree: Degree in Industrial/Business Engineering, Supply Chain Management, Informatics, Mathematics, or similar.

• As a core function of the position, you will be responsible for the analysis, diagnosis, and recovery of complex technical issues. This will involve close engagement and interaction with our Product and Engineering teams and at times with our customers.

• Provide in-depth technical support for customer issues across one or more product areas of the Celonis Platform
• Drive and resolve complex Tickets according to ITSM processes
• Qualify problems or defects for close collaboration with Celonis Development and Product Management
• Participate and drive regular Root Cause Analysis (RCA) cycles to improve our Support Knowledge base
• Contribute to Continual Service Improvement (CSI) cycles and initiatives of Celonis and Celonis Support Organisation
• Participate in 24x7 Support model

• An education in the field of IT, Computer Science, Engineering, or similar.
• First experience working as Technical Support Engineer, ideally experience handling complex technical issues.
• A fundamental working ability of heterogeneous Linux/Unix systems.
• Knowledge in one or more areas: SSO, JKS, Docker, Kubernetes, Datadog, Python, Java
• Have a structured approach to analyse and resolve issues
• Ideally, experience with database systems and SQL
• Experience with AWS and / or MS Azure.
• Customer contact experience, communication and service-oriented.
• A thirst to learn and like bringing ideas to the table.

The Team:

The Role:

The work you’ll do:

The Team:

The position of Lead Value Engineer is a trusted advisor helping customers achieve their strategic goals and realise significant value using the Celonis Process Intelligence Platform. A Value Engineer has full responsibility for the end-to-end value journey of our customers – landing, expanding, adopting and renewing. Responsibilities include translating customers’ objectives into value assessments or proof-of-value projects, building specific Celonis business cases and demos, running value workshops, and engaging with multiple senior stakeholders to deliver value driven results and secure long term partnership agreements.

The Role:

As a Lead Value Engineer you are spearheading our mission of data-driven business transformation with our customers. You will work in partnership with the Celonis Sales Team and have full responsibility for the end-to-end value journey of our customers. You are our customers' trusted advisor and help them achieve their strategic goals and realize significant value using the Celonis Process Intelligence Platform. In collaboration with our partners and Celonis Services, you will drive measurable business impact across various processes and industries and accelerate the adoption of our platform. You will blend deep process and industry expertise with a proven consulting skill set with strong analytical skills at the forefront of one of the fastest-growing tech companies worldwide.

The work you’ll do:

Identify & Frame Value

• Discover and translate customers’ strategic priorities into high-impact Celonis use cases
• Build demos and business cases, leveraging industry benchmarks and best practices in order to win new customers 
• Undertake Value Assessments or Proof-of-Value Projects and communicate the value opportunity and strategic roadmap to C-Level executive

Realize Value

• Facilitate business value workshops and use Celonis to identify and qualify opportunities for process enhancement
• Derive improvement measures in core business functions and initiate improvement actions and enterprise-wide change initiatives
• Present results and realized value to senior management and C-level executives

Scale Value

• Responsible for the end-to-end customer value journey, landing, expanding, adoption and renewing
• Build a strategic expansion roadmap for customers embedding Celonis Process Intelligence as a strategic business transformation platform in their organization and therefore drive adoption and expansion
• Provide feedback to our product development teams to enhance the Celonis platform and Apps based on new use cases

The qualifications you need:

Live for Customer Value: Experience in an analytical role with the objective to demonstrate or secure value through business data analysis, business process improvement and respective Software deployment. Ideally in a customer-facing role in Solution Consulting, Sales Engineering or IT/Management Consulting with a Business Software / SaaS Provider or a Consultancy. Alternatively in an Inhouse role (e.g. Center of Excellence for Data Mining / Analytics / Intelligence) within an Enterprise.

Data, Analytics, Applications & IT: Good knowledge of Business Software / SaaS applications (e.g. SAP),  experience with implementing RPA and/or BI Tools and/or building Dashboards, Apps and Action Flows. Knowledge of Python and/or SQL. Experience in collaborating with IT teams.

Process Improvement & Value Realization: Experience in identifying use cases for business process improvement and deploying improvement measures,  being a change agent and training users/process owners to realize value

Project Management: Experience in planning and managing project scopes, expectations and timelines. You will manage multiple projects across your aligned accounts that will be at different parts of the value journey. Also, you will leverage partners from the Celonis Ecosystem wherever possible.

Executive Stakeholder Management: Experience in preparing and communicating (value) roadmaps and results to stakeholders and management, both internally and externally. Excellent communication and presentation skills in English and sovereign appearance.

Degree: In Technology & Management, Industrial/Business Engineering, Business Informatics, Computer Science, Mathematics, Economics or a comparable degree program

Overview

You will join the Sailfin Accounts Receivable (AR) Team, a product engineering team in the Finance and Accounting domain. We build, deploy, and maintain an enterprise AR product used by global customers.
The team is primarily based in India, including this role in Remote, India, and uses modern engineering standards, automation, and AI/ML-enabled components to build high-quality financial solutions.

Job Summary

We are looking for a Salesforce Software Engineer with 5+ years of strong experience on the Salesforce Force.com platform.
You must be hands-on with Apex, Lightning Web Components (LWC), integration patterns, and end-to-end application development.

Basic knowledge of Python and AI/LLM concepts is a plus, as you will collaborate with our AI engineering team to integrate intelligent features into the AR product.

Key Responsibilities

• Design, develop, and optimize Salesforce solutions using Apex, LWC, and Lightning Framework.
• Work with cross-functional teams to translate business needs into scalable Salesforce solutions.
• Own full development lifecycle: design → build → test → deploy → support.
• Implement best practices in Salesforce configuration, security, and performance tuning.
• Build and support integrations using REST/SOAP APIs, middleware, and external services.
• Ensure code quality through unit testing, code reviews, and development standards.
• Collaborate in DevOps workflows (Git, CI/CD tools).
• Stay updated with Salesforce releases and emerging features.
• Partner with the AI team to integrate Python-based services, LLM workflows, or automation enhancements.

Required Skills & Qualifications

• 6+ years of hands-on Salesforce development experience.
• Strong proficiency in LWC, Apex, SOQL, Lightning Framework, and platform fundamentals.
• Deep understanding of Salesforce architecture, governor limits, security model, and best practices.
• Experience with Salesforce integrations (REST, SOAP, middleware, APIs).
• Good understanding of web fundamentals (HTTP, JSON, auth flows).
• Basic experience with Python for automation or service integration.
• Basic understanding of AI/LLMs, with willingness to integrate LLM-powered features.
• Experience using AI-assisted coding tools (Copilot, CodeWhisperer, vibe coding tools, or similar) to accelerate development speed and improve code quality.
• Ability to work independently, solve problems, and collaborate with cross-functional teams.
• Salesforce certifications (PD1, App Builder) are preferred.

Nice to Have

• Experience working in Agile/Scrum setups.
• Hands-on experience with DevOps tools (Git, Jenkins, Copado, Gearset).
• Experience with Einstein AI or integrating external AI/ML services into Salesforce.

Knowledge of event-driven architecture or platform events.

The Role:

Celonis is looking for a Senior ABAP Developer to design and implement modern data integration features to our platform. This is a full-time position located in Bengaluru, India and we are looking for team members that focus on writing maintainable and reliable code, work well independently, and thrive on collaboration and feedback as part of an agile development process.

The work you’ll do:

• Take ownership of features from design to implementation.
• Extend the capabilities of SAP integration.
• Contribute towards continual improvements in our development and release processes.
• Collaborate with our cloud development teams in integrating new features we develop in SAP with our cloud product.
• Research and drive new integration possibilities with SAP’s cloud products.

The qualifications you need:

• Have at least 5 years of experience as a professional ABAP Developer.
• High level of commitment and responsibility as well as enthusiasm for the challenges that arise during software development.
• Experience with object-oriented ABAP and GUI development.
• Experience working with both R3 and S4/HANA, with knowledge of the FI, MM, and SD modules as a plus.
• Have an overall understanding of SAP products, with a deep focus on integration options.
• Write clear, maintainable, and testable code.
• Excellent English skills.

Overview

You will join the Sailfin Accounts Receivable (AR) Team, a product engineering team working in the Finance and Accounting domain. The team designs, develops, deploys, and maintains a large-scale AR product used by global customers. Most of the team is based in India, including this role in Bangalore, and we work with a modern technology stack—AI/ML models, LLMs, multi-agent systems, cloud platforms, and automation frameworks. Our focus is on building secure, scalable, and intelligent solutions that transform financial operations.

The Role

We are looking for an Applied AI Engineer who can build production-ready predictive, generative, and agentic AI solutions for the Finance domain.

You will handle end-to-end development—from identifying use cases to deploying AI features in production. You must have experience building real-world, production-grade AI and agentic systems, not just POCs.

Responsibilities

• Partner with product owners and finance experts to identify strong AI use cases in Accounts Receivable.
• Design and build predictive models, generative AI features, and multi-agent systems tailored to business problems.
• Develop LLM-based copilots and autonomous agents, including human-in-loop flows, security guardrails, and audit trails.
• Work closely with software engineers and data scientists to embed AI features into the product.
• Build and maintain secure, scalable MLOps pipelines for training, deployment, and monitoring.
• Continuously evaluate and improve model performance and user impact.
• Stay current with the latest advancements in LLMs, NLP, multi-agent frameworks, and applied AI engineering.
• Set up and tailor AI demos as needed for customers, stakeholders, and internal teams.
• Contribute to a culture of innovation, collaboration, and continuous learning.

Required Experience

AI/ML/LLM Experience

• 7+ years of AI/ML engineering experience.
• 3+ years of hands-on experience with LLM-based solutions.
• 1+ year of experience building agentic systems (production-ready, not POCs).

Multi-Agent & Autonomous Systems

• Strong understanding of multi-agent architectures, memory systems, tool-use, orchestration, routing, and safety guardrails.
• Experience building autonomous or semi-autonomous agents with governance, logging, and human-in-loop flows.

Technical Skills

• Strong programming skills in Python (preferred), R, or Java.
• Experience with AI/ML frameworks such as TensorFlow, PyTorch, and scikit-learn.
• Solid understanding of predictive modeling, NLP, ML algorithms, and statistics.
• Experience working in cloud environments (AWS/Azure/GCP) with model deployment and data pipelines.
• Knowledge of GitHub/GitLab, version control, and CI/CD practices.
• Basic understanding of web fundamentals (HTTP, JSON, authentication) and REST APIs to integrate AI/LLM solutions into the product.

General Skills

• Strong analytical and problem-solving skills.
• Ability to communicate complex concepts clearly to non-technical partners.
• Great collaboration and teamwork abilities.
• Curiosity and passion for innovation in AI and Finance.