While candidates in the listed location(s) are encouraged for this role, candidates in other locations will be considered. #LI-REMOTE

As a Solutions Architect on the Digital Natives team, you will shape the future of the big data landscape by working with the most sophisticated data engineering and data science teams in the world.

Reporting to the Field Engineering Manager, you will collaborate with customer stakeholders, product teams, and the broader customer-facing team to develop architectures and solutions using our platform and APIs. You will guide one of our largest AI native customers through the competitive landscape, best practices, and implementation; and develop technical champions along the way.

The impact you will have:

• You will partner with the sales team and provide technical leadership to help customers understand how Databricks can help solve their business problems.
• Consult on Big Data architectures, implement proof of concepts for strategic projects, spanning data engineering, data science and machine learning, and SQL analysis workflows. As well as validating integrations with cloud services, home grown tools, and other 3rd party applications
• Collaborate with your fellow Solutions Architects, using your skills to support each other and our users
• Become an expert in, promote, and recruit contributors for Databricks inspired open-source projects (Spark, Delta Lake, and MLflow) across the developer community.

What we look for:

• 7+ years in a data engineering, data science, technical architecture, or similar pre-sales/consulting role
• Experience building distributed data systems
• Comfortable programming in, and debugging, Python and SQL
• Have built solutions with public cloud providers such as AWS, Azure, or GCP
• Expertise in one of the following:
  • Data Engineering technologies (Ex: Spark, Hadoop, Kafka)
  • Data Science and Machine Learning technologies (Ex: pandas, scikit-learn, pytorch, Tensorflow)
• Available to travel to customers in your region
• [Desired] Degree in a quantitative discipline (Computer Science, Applied Mathematics, Operations Research)
• Nice to have: Databricks Certification

NOTE: If your experience isn’t a perfect match for the job description, but you feel like you’re a good fit for the role, apply.  We want to work with smart, passionate, people who are good at their job, and, a lot of times, those people have non-linear career paths.

About your role

Rocket Lawyer is seeking an experienced, passionate AI/ML software engineer for Rocket Copilot, our new AI assistant launched in December 2023. In this role, you will help our team deeply embed AI features across our platform. You will work in an agile, cross-functional team, working with multiple product teams as we build out AI features across Rocket Lawyer. You will design, implement, test, release and maintain new AI features, working closely with product managers, UX designers, data engineers, QA engineers, and others.

We value a fun, collaborative, team-oriented work environment, where we celebrate our accomplishments. 

How you will make a difference day to day

• Build, train, fine-tune, deploy and maintain ML models for AI features
• Create, monitor and troubleshoot backend API services to allow Rocket Lawyer product frontends to interact with ML models
• Work closely with multiple product teams and cross-functional teammates to quickly integrate AI into existing and new Rocket Lawyer products
• Keep up-to-date with industry trends around generative AI and machine learning
• Rapidly prototype product features to explore new AI capabilities, while writing clean, understandable code

What you’ll need

• 5+ years of Experience writing ML code for launched products
• Understanding of the state of the art in generative AI, including RAG, LoRA, RLHF and others
• Experience creating data sets from proprietary anonymized data, and using them to train and fine-tune ML models
• Experience with machine learning frameworks like TensorFlow, PyTorch and Scikit-Learn
• Strong programming skills in Python and SQL
• BS, MS, or PhD in Computer Science, Mathematics, Statistics, or other quantitative fields, or related work experience

Benefits & Perks

• Comprehensive health plans (including Medical, Dental and Vision insurance for full-time employees)
• Unlimited PTO
• Competitive salary packages
• Life insurance
• Disability benefits
• Supplemental Optional Life Insurance Benefits
• FSA Options Optional
• HSA with Company Match
• 401k program with Company Match
• Fertility Assistance and Planning options
• Wellhub & ClassPass fitness platforms
• Comprehensive Pet Insurance options
• Financial Wellbeing & Student Loan Program access
• Access to additional Mental Health & Wellbeing resources
• Pre-tax Commuter/Transit Benefits
• Free Rocket Lawyer account with online access to an extensive legal documents library and brilliant licensed attorneys at discounted rates 

Interview Process:

• Recruiter Phone Screen
• Role Assessment(s)
• Hiring Manager Interview
• Panel Interviews
• Final Interview