Senior DevOps Engineer

About this role

The DevOps Engineer will work within the Platform Engineering team and help provide the infrastructure, tooling, and automation that supports Karbon’s engineering teams. This role focuses on improving deployment workflows, platform reliability, and operational visibility across our cloud platform.

Our Engineering Standards

Balance Speed and Quality

Engineers are expected to balance delivery speed with a strong commitment to quality, meeting agreed timelines while producing reliable, maintainable, and well-tested solutions. Sound judgment in making trade-offs between velocity and long-term sustainability is essential.

Collaborate Effectively

Engineering is collaborative by default. Team members are expected to contribute constructively in design discussions, reviews, and planning, communicate clearly about progress and risks, and support shared team outcomes in both hybrid and distributed environments.

Build and Maintain Systems

Engineers are responsible for building new capabilities while maintaining and improving existing systems. This includes designing scalable solutions, reducing technical debt, supporting operational stability, and contributing to continuous improvement.

Operate with Autonomy

A high degree of autonomy is expected. Given clear objectives, engineers should independently translate problems into actionable technical approaches, proactively identify improvements, and continuously expand relevant technical expertise.

Ownership and Accountability

Ownership is fundamental. Engineers are accountable for the quality, performance, and customer impact of their work from design through post-release support, and are expected to follow through on commitments.

AI-Enabled Engineering

AI is reshaping how software is built, and we are committed to leveraging it as a force multiplier for creativity, impact, and capability. Engineers are expected to confidently apply strong technical fundamentals while embracing AI tools and approaches to enhance productivity, problem-solving, and innovation. Curiosity, adaptability, and enthusiasm for integrating AI into meaningful product development are essential.

Contribute to Team Culture

Engineers contribute positively to a culture of professionalism, transparency, low bureaucracy, and mutual respect, strengthening team performance through authenticity, curiosity, and collaboration.

Some of your main responsibilities will include:

• Building, maintaining, and improving CI/CD pipelines and deployment workflows using GitHub Actions and Jenkins to enable reliable production releases
• Developing and maintaining Infrastructure as Code and automated provisioning using tools such as Terraform, ARM templates, CloudFormation.
• Supporting configuration management using Chef
• Supporting containerised workloads using Docker and Azure Container Apps
• Building and maintaining monitoring, alerting, and observability systems using Datadog and OpenTelemetry
• Monitoring the security, performance, and availability of infrastructure and applications
• Investigating and resolving infrastructure and platform-related issues
• Working with engineering teams to deploy infrastructure changes safely and efficiently
• Contributing to disaster recovery, environment management, and operational resilience
• Assisting with cloud cost optimisation
• Delivering operational support for the platform as part of a team on-call roster rotation
• Working closely with Engineering and Product teams to implement DevOps solutions and improve developer workflows

About You

Candidates with the following characteristics and experience are encouraged to apply:

• 5+ years of experience working in DevOps, Platform Engineering, or Site Reliability Engineering
• Experience supporting Azure cloud environments
• Good understanding of DevOps practices and infrastructure fundamentals (Linux, Windows, DNS, TCP/IP, networking)
• Experience building CI/CD pipelines using GitHub Actions, Jenkins, or similar tools
• Experience working with Infrastructure as Code tools such as Terraform
• Experience with Docker containerisation and cloud-native application deployments
• Experience using configuration management tools such as Chef
• Experience implementing monitoring and observability using tools such as Datadog and OpenTelemetry
• Experience automating workflows using PowerShell, Bash, Python, or similar scripting languages
• Experience working with Git-based repositories and modern development workflows
• Familiarity with high-availability systems, microservice architectures, and distributed systems
• Strong communication skills and ability to collaborate across engineering teams
• A proactive approach to problem-solving and improving platform reliability

AI is reshaping how software gets built, and at Karbon we’re fully committed. We don’t see AI as a replacement for engineers. We see it as a force multiplier that will elevate creativity, impact and capability to levels we’ve barely begun to imagine. We’re looking for developers who are confident in their fundamentals, driven to grow, and excited to harness AI to build something meaningful. If you’re energized by this future rather than cautious of it, you’ll feel right at home here.

Our Core Technology Stack

We build modern, scalable software on a thoughtfully designed stack:

• Frontend: TypeScript and JavaScript across Ember (today), React, and React Native.
• Backend: .NET / C# (Web API, .NET Core) powering distributed services.
• Data: SQL Server with performance and integrity at scale.
• Cloud: Microsoft Azure.
• Observability: Metrics, logging, alerting, and dashboards in Datadog — because we believe you can’t improve what you don’t measure.

Our architecture continues to evolve as we scale. We invest in event-driven systems, well-defined microservices, and containerized deployments (Azure Container Apps) to build resilient, decoupled, and high-performing software.

If you care about clean service boundaries, reliable systems, and shipping with confidence — you’ll feel right at home here.

Why Work at Karbon?

• Gain global experience across the USA, Australia, New Zealand, UK, Canada and the Philippines
• 4 weeks annual leave plus 5 extra "Karbon Days" off a year
• Flexible working environment
• Work with (and learn from) an experienced, high-performing team
• Be part of a fast-growing company that firmly believes in promoting high performers from within
• A collaborative, team-oriented culture that embraces diversity, invests in development, and provides consistent feedback
• Generous parental leave

GTreasury, now a Ripple solution, was acquired by Ripple in 2025, marking a significant expansion into the multi-trillion-dollar corporate finance arena.

GTreasury has more than 40 years of experience supporting some of the world’s largest and most sophisticated companies. Integrating its treasury command center into Ripple’s technology stack gives corporates the ability to move, manage and optimize liquidity in real-time, across traditional and digital assets, under one expanded umbrella.

Join us to build the future of corporate treasury and the infrastructure that powers the Internet of Value.

We are seeking an innovative and forward-thinking Staff Software Engineer passionate about building a world-class platform through a world-class team. Creating technical software excellence and spearheading application development in design, implementation, and maintenance to make great things happen.

What you'll do:

• Build, scale and maintain infrastructure of the enterprise reconciliation application that brings the world class user experience to finance professionals
• Work with wider technical teams on the design, deployment and continuous improvement of infrastructure of our products
• Be a technical domain leader, provide technical guidance to your team and own the delivery of features.
• Participate in raising our standard of engineering excellence by implementing standard methodologies for architecture, coding, testing, and deployment

What you'll bring:

• 8+ years of hands-on experience designing and operating large-scale distributed infrastructure, with 4+ years serving as a technical lead and mentoring engineers.
• Deep expertise in Linux and Windows server environments, with strong experience building and maintaining cloud infrastructure on AWS and Azure.
• Proficiency with infrastructure-as-code tools such as Terraform and Ansible, and scripting languages including Bash, Python, and PowerShell.
• Experience with data infrastructure and processing technologies such as Spark and MSSQL. Experience building the systems that power high-volume transactional workloads, ideally in finance space. Cybersecurity experience is a plus.
• Hands-on experience with containerization and orchestration using Docker and Kubernetes.
• A track record of building infrastructure that scales, stays available, and remains secure, using Agile practices to ship reliably.
• You work openly and collaboratively with diverse teams, and you're energized by driving engineering excellence through better standards, processes, and shared knowledge.
• BS in Computer Science or equivalent practical experience.

About the role

Responsibilities

• Lead end-to-end incident response engagements, from intake and scoping through evidence collection, analysis, containment, remediation guidance, and closure.
• Perform digital forensics across endpoints, email platforms, networks, websites, and cloud services to reconstruct attacker activity and determine scope and impact.
• Investigate Microsoft 365 and other cloud environments for account compromise, data access, mail flow abuse, and configuration weaknesses.
• Produce clear, defensible forensic reports and executive-ready summaries that describe what happened, how it happened, and what to do next.
• Facilitate client and counsel calls, including findings briefings, remediation recommendations, and post-incident lessons-learned discussions.
• Contribute to Australia-specific IR processes, playbooks, and active services (such as tabletop exercises), and participate in our global follow-the-sun coverage model.

Skills and Qualifications

• Substantial hands-on DFIR experience, including leading complex investigations as the primary analyst and client point of contact.
• Strong technical foundation in Windows and Linux forensics, including acquisition, timeline analysis, and investigation of common attacker techniques (macOS experience a plus).
• Proven experience with Microsoft 365 email and cloud forensics, including mailbox and audit log review, OAuth and mailbox rule abuse, and common phishing/BEC scenarios.
• Ability to investigate web and application compromises, with particular familiarity with WordPress or similar CMS platforms.
• Experience working with network, perimeter, and authentication logs, as well as EDR and related security tooling, to identify and track malicious activity.
• Excellent written and verbal communication skills, with a track record of translating complex technical findings into clear guidance for non-technical stakeholders, including executives and legal counsel.
• Comfort operating in a fast-paced environment with multiple concurrent cases, balancing urgency with thoughtful, high-quality analysis and documentation.
• Familiarity with Australian privacy and regulatory requirements, and how they influence breach assessment, notification, and documentation in incident response, is strongly preferred.
• Programming or scripting experience (e.g., Python, PowerShell) to automate analysis, evidence collection, or reporting is a plus.

Bonus Points

• Experience handling incidents in an insurance, MSSP, or DFIR consulting context, particularly in the Australian market.
• Prior experience working in a globally distributed or follow-the-sun IR team.
• Exposure to forensics and log analysis in AWS, Google Cloud, and other major SaaS platforms.
• Experience designing or delivering proactive IR offerings such as tabletop exercises, readiness assessments, or playbook development.
• Demonstrated contributions to improving DFIR processes, tooling, or automation within a prior team.

Perks

• 100% medical coverage, including outpatient and emergency care
• 20+ paid holidays
• 12% employer pension contribution
• Annual home office stipend
• Mental & physical health wellness programs
• Competitive compensation and opportunity for advancement

BeyondTrust is a place where you can bring your purpose to life through the work that you do, creating a safer world through our cybersecurity SaaS portfolio.

Our culture of flexibility, trust, and continual learning means you will be recognized for your growth, and for the impact you make on our success. You will be surrounded by people who challenge, support, and inspire you to be the best version of yourself.

The Role

BeyondTrust is a global leader in privileged access management. Our products provide remote access and privileged control capabilities that are deployed across thousands of enterprise environments worldwide. That makes us a high-value target. Nation-state actors, ransomware operators, and sophisticated threat groups actively target companies like ours—not just to compromise our corporate environment, but to reach the customers who trust our software to protect their most sensitive systems. A compromise of BeyondTrust is a compromise of the privileged access layer inside our customers’ networks. We take that responsibility seriously.

As a SOC Analyst on our Cyber Defense Operations team, you will serve as a front-line defender responsible for protecting both BeyondTrust’s enterprise infrastructure and the integrity of the products our customers depend on. You will monitor, investigate, and respond to security events in an environment where the stakes are real and the adversaries are capable. You will work alongside experienced threat hunters, incident responders, and detection engineers in a collaborative team that values sharp analytical thinking over checkbox compliance.

This team is building toward an AI-augmented operating model. You will be expected to use AI-driven tools in your daily work and to contribute to how we integrate these capabilities into our detection, triage, and response workflows. We are not looking for people who are waiting to be told what to do—we are looking for people who want to build something.

What You’ll Do

Alert Triage & Monitoring 

• Monitor and triage security alerts across SIEM, EDR, and CSPM platforms covering both corporate and product environments.
• Investigate alerts to determine scope, severity, and whether escalation is warranted.
• Leverage AI-assisted triage and enrichment tools to accelerate analysis and reduce mean time to detect.
• Classify, document, and track alerts through the full lifecycle using ticketing and case management systems.

Incident Response & Investigation 

• Participate in or lead incident response engagements from detection through remediation, including evidence collection, forensic analysis, root cause determination, and stakeholder communication.
• Conduct investigations across SIEM, EDR, CSPM, and cloud-native log sources including identity provider logs, cloud audit trails, and network flow data—spanning both corporate and product infrastructure.
• Execute established IR runbooks across identity, endpoint, cloud, and email investigation workflows.
• Manage or assist with evidence handling, forensic artifact collection, and chain-of-custody procedures.
• Produce clear, decision-ready incident summaries and post-incident reports for both technical and leadership audiences.

Detection Engineering & Threat Intelligence 

• Contribute to the design, implementation, and tuning of detection rules across SIEM and EDR platforms, with a focus on reducing false positives and closing coverage gaps.
• Translate threat intelligence (CVE advisories, CISA alerts, vendor bulletins, open-source feeds) into actionable detection content, with particular attention to threats targeting privileged access tooling and supply chain attack vectors.
• Help maintain and evolve detection coverage mapped to MITRE ATT&CK.
• Partner with threat hunting peers to validate detection logic through hypothesis-driven hunts.

AI Integration & Automation 

• Use AI-driven tools for alert triage, enrichment, and investigation as a standard part of daily operations.
• Contribute to the evaluation, integration, and optimization of AI and automation capabilities across the team’s workflows.
• Assist in designing prompts, agent workflows, or LLM-based pipelines that augment analyst capabilities and reduce manual effort.
• Partner with engineering teams to improve log ingestion, data quality, and tool integrations.

Operational Excellence 

• Maintain daily operational notes and shift handoff documentation.
• Contribute to and refine IR runbooks, playbooks, and standard operating procedures.
• Participate in on-call rotation for after-hours incident escalation.
• Track and report on operational metrics (MTTD, MTTR, MTTC, false positive rate) and identify improvement opportunities.
• Participate in tabletop exercises, purple team activities, and post-incident reviews. 

What You’ll Bring

• 2+ years of experience in a SOC, security operations, or incident response role.
• Understanding of common attack frameworks (MITRE ATT&CK), network protocols, and endpoint behavior.
• Experience with at least one SIEM platform and familiarity with writing search or detection queries.
• Familiarity with EDR platforms and cloud environments (IaaS preferred).
• Comfort using AI systems (e.g., LLM-based assistants, copilots, or AI-driven analysis tools) as part of security workflows.
• Strong written communication skills; able to document findings clearly and concisely for both technical and non-technical audiences.

Nice To Have

• Experience leading or co-leading complex incident response engagements from triage through remediation.
• Experience with identity and access management platforms and cloud security posture management tools.
• Scripting and automation skills (Python, PowerShell, or equivalent) applied to security workflows.
• Familiarity with SOAR platforms or orchestration tools for automated response and enrichment.
• Experience designing or implementing AI agent architectures, LLM-based automation pipelines, or prompt engineering for security use cases.
• Experience building or contributing to threat intelligence programs or detection-as-code pipelines.
• Understanding of the privileged access management landscape and the threat actors that target it.
• Track record of evaluating and adopting emerging technologies in a production security environment.

Better Together

Diversity. Inclusion. They’re more than just words for us. They are the guiding values of how we build our teams, cultivate leaders, and create a culture where people feel connected.

We take care of our employees so they can take care of our customers. Customers who come from all walks of life just like us. We hire incredible people from diverse backgrounds because when we are different together, we are stronger together.

About Us

BeyondTrust is the global identity security leader protecting Paths to Privilege™. Our identity-centric approach goes beyond securing privileges and access, empowering organizations with the most effective solution to manage the entire identity attack surface and neutralize threats, whether from external attacks or insiders.

BeyondTrust is leading the charge in transforming identity security to prevent breaches and limit the blast radius of attacks, while creating a superior customer experience and operational efficiencies. We are trusted by 20,000 customers, including 75 of the Fortune 100, and our global ecosystem of partners.

Learn more at www.beyondtrust.com. 

#LI-DF1

BeyondTrust is a place where you can bring your purpose to life through the work that you do, creating a safer world through our cybersecurity SaaS portfolio.

Our culture of flexibility, trust, and continual learning means you will be recognized for your growth, and for the impact you make on our success. You will be surrounded by people who challenge, support, and inspire you to be the best version of yourself.

The Role

BeyondTrust is a global leader in privileged access management. Our products provide remote access and privileged control capabilities that are deployed across thousands of enterprise environments worldwide. That makes us a high-value target. Nation-state actors, ransomware operators, and sophisticated threat groups actively target companies like ours—not just to compromise our corporate environment, but to reach the customers who trust our software to protect their most sensitive systems. A compromise of BeyondTrust is a compromise of the privileged access layer inside our customers’ networks. We take that responsibility seriously.

As a SOC Analyst on our Cyber Defense Operations team, you will serve as a front-line defender responsible for protecting both BeyondTrust’s enterprise infrastructure and the integrity of the products our customers depend on. You will monitor, investigate, and respond to security events in an environment where the stakes are real and the adversaries are capable. You will work alongside experienced threat hunters, incident responders, and detection engineers in a collaborative team that values sharp analytical thinking over checkbox compliance.

This team is building toward an AI-augmented operating model. You will be expected to use AI-driven tools in your daily work and to contribute to how we integrate these capabilities into our detection, triage, and response workflows. We are not looking for people who are waiting to be told what to do—we are looking for people who want to build something.

What You’ll Do

Alert Triage & Monitoring 

• Monitor and triage security alerts across SIEM, EDR, and CSPM platforms covering both corporate and product environments.
• Investigate alerts to determine scope, severity, and whether escalation is warranted.
• Leverage AI-assisted triage and enrichment tools to accelerate analysis and reduce mean time to detect.
• Classify, document, and track alerts through the full lifecycle using ticketing and case management systems.

Incident Response & Investigation 

• Participate in or lead incident response engagements from detection through remediation, including evidence collection, forensic analysis, root cause determination, and stakeholder communication.
• Conduct investigations across SIEM, EDR, CSPM, and cloud-native log sources including identity provider logs, cloud audit trails, and network flow data—spanning both corporate and product infrastructure.
• Execute established IR runbooks across identity, endpoint, cloud, and email investigation workflows.
• Manage or assist with evidence handling, forensic artifact collection, and chain-of-custody procedures.
• Produce clear, decision-ready incident summaries and post-incident reports for both technical and leadership audiences.

Detection Engineering & Threat Intelligence 

• Contribute to the design, implementation, and tuning of detection rules across SIEM and EDR platforms, with a focus on reducing false positives and closing coverage gaps.
• Translate threat intelligence (CVE advisories, CISA alerts, vendor bulletins, open-source feeds) into actionable detection content, with particular attention to threats targeting privileged access tooling and supply chain attack vectors.
• Help maintain and evolve detection coverage mapped to MITRE ATT&CK.
• Partner with threat hunting peers to validate detection logic through hypothesis-driven hunts.

AI Integration & Automation 

• Use AI-driven tools for alert triage, enrichment, and investigation as a standard part of daily operations.
• Contribute to the evaluation, integration, and optimization of AI and automation capabilities across the team’s workflows.
• Assist in designing prompts, agent workflows, or LLM-based pipelines that augment analyst capabilities and reduce manual effort.
• Partner with engineering teams to improve log ingestion, data quality, and tool integrations.

Operational Excellence 

• Maintain daily operational notes and shift handoff documentation.
• Contribute to and refine IR runbooks, playbooks, and standard operating procedures.
• Participate in on-call rotation for after-hours incident escalation.
• Track and report on operational metrics (MTTD, MTTR, MTTC, false positive rate) and identify improvement opportunities.
• Participate in tabletop exercises, purple team activities, and post-incident reviews. 

What You’ll Bring

• 2+ years of experience in a SOC, security operations, or incident response role.
• Understanding of common attack frameworks (MITRE ATT&CK), network protocols, and endpoint behavior.
• Experience with at least one SIEM platform and familiarity with writing search or detection queries.
• Familiarity with EDR platforms and cloud environments (IaaS preferred).
• Comfort using AI systems (e.g., LLM-based assistants, copilots, or AI-driven analysis tools) as part of security workflows.
• Strong written communication skills; able to document findings clearly and concisely for both technical and non-technical audiences.

Nice To Have

• Experience leading or co-leading complex incident response engagements from triage through remediation.
• Experience with identity and access management platforms and cloud security posture management tools.
• Scripting and automation skills (Python, PowerShell, or equivalent) applied to security workflows.
• Familiarity with SOAR platforms or orchestration tools for automated response and enrichment.
• Experience designing or implementing AI agent architectures, LLM-based automation pipelines, or prompt engineering for security use cases.
• Experience building or contributing to threat intelligence programs or detection-as-code pipelines.
• Understanding of the privileged access management landscape and the threat actors that target it.
• Track record of evaluating and adopting emerging technologies in a production security environment.

Better Together

Diversity. Inclusion. They’re more than just words for us. They are the guiding values of how we build our teams, cultivate leaders, and create a culture where people feel connected.

We take care of our employees so they can take care of our customers. Customers who come from all walks of life just like us. We hire incredible people from diverse backgrounds because when we are different together, we are stronger together.

About Us

BeyondTrust is the global identity security leader protecting Paths to Privilege™. Our identity-centric approach goes beyond securing privileges and access, empowering organizations with the most effective solution to manage the entire identity attack surface and neutralize threats, whether from external attacks or insiders.

BeyondTrust is leading the charge in transforming identity security to prevent breaches and limit the blast radius of attacks, while creating a superior customer experience and operational efficiencies. We are trusted by 20,000 customers, including 75 of the Fortune 100, and our global ecosystem of partners.

Learn more at www.beyondtrust.com. 

#LI-DF1

What is the role 

Full time, Monday–Friday, with hybrid options available.

This role is open for candidates based in Melbourne, Sydney, Newcastle, and Brisbane.

The Solutions Specialist, Cybersecurity is responsible for the continuity of New Era’s Cyber Security services and solutions. It provides escalation support, solution design and operational oversight, and senior technical expertise for project delivery.

The role works closely with the Solutions and Service Delivery teams to meet SLAs, maintain service standards, and act as the regional Cyber Security champion, driving awareness, guidance, and compliance.

Other key responsibilities include but may not be limited to following:

• Act as the Cyber Security champion, driving awareness, monitoring, and training.
• Design, review, and support secure solutions in collaboration with Solutions Group, Pre Sales and engineering teams.
• Ensure compliance with cybersecurity frameworks (ISO 27001, Essential Eight, CIS, NIST) and support audits and certifications.
• Lead security incident response, threat hunting, vulnerability assessments, and root cause analysis to meet SLAs.
• Serve as senior technical escalation for design, operations, projects, and APAC/client support, including after-hours as required.
• Provide mentorship to engineers and contribute to pre-sales, client security strategy, and risk assessment.
• Develop and maintain technical designs, procedures, documentation, and drive automation and continuous improvement.
• Maintain strong technical currency, manage logging and incident tasks, and accurately track daily activities.

Who we are looking for 

Successful candidate must possess:

• 5+ years’ enterprise cyber security experience
• Must have at least one major cloud security certification (Azure, AWS, or GCP)
• Cyber Security certification desirable e.g. CISM, CRISC
• Must have experience with Australian government frameworks like Essential 8 and other cyber security frameworks (SMB1001, NIST etc.)
• Experience with leading vendors (Palo Alto, Fortinet, Microsoft)
• Exposure to solutions architecture and pre‑sales activities is desirable
• Experience working in a Cyber Security team with strong networking and hands‑on infrastructure support, including installs and remote troubleshooting
• Experience with Cisco IOS/FortiOS firewalls, routing, and VPNs, plus Microsoft & Linux OS, Office 365, Azure AD, and Active Directory
• Experience supporting VMware/Hyper‑V environments, backup solutions (e.g. Veeam), and Bash or PowerShell scripting
• Strong communication skills, interpersonal skills, team‑oriented, client‑focused, and able to work under pressure
• Ability to solve problems and think both logically and laterally
• Strong willingness to learn and pass on knowledge

What we offer

• A friendly team environment with a strong technical support network
• Broad range of options for training and developing your IT skills
• Opportunity to work with the IT industry's latest technologies
• Internal career growth for high performers and IT super-stars
• Cost price on products from our suppliers
• Lunches and snacks provided (Brisbane and Newcastle only)
• Comprehensive Employer Assistance Program
• Gym membership – Newcastle office only
• Referral bonus

Title:  Senior Partner Enablement Manager 

Location: Singapore (contracted via Employer of Record) or Australia (Remote)

Experience: Mid Level 

Job Function:  Professional Services

Employment Type:  Full-Time 

Industry:  Computer & Network Security

Travel Requirements: <25%

About the position

The Career-Level Partner Enablement Manager collaborates on implementing strategic initiatives for our advanced partner ecosystem, ensuring key regional partners have the tools, training, and resources needed for successful product or service delivery.

The position is based in Singapore and will be contracted through our Employer of Record. Applicants must hold valid Right to Work in Singapore.  

Job Responsibilities

• Deliver partner trainings of Keyfactor solutions, services, and best practices.
• Collaborate on the design and delivery of training programs to educate partners about our products, services, positioning, competitive advantages, etc.
• Collaborate on the creation and curation of training content, including presentations, webinars, and product guides, tailored to different partner segments.
• Collaborate in defining and tracking key performance indicators to evaluate the effectiveness of partner enablement programs.
• Provide regular reports and insights to management regarding partner performance and the impact of enablement initiatives.
• Build strong relationships with advanced regional partners, and act as a primary point of contact and technical champion for partner inquiries and issues.
• Provide ongoing support to partners, address technical questions, and help them overcome any obstacles.
• Navigate the transition of projects from partner delivery to Keyfactor Support/Customer Success Teams in a steady state handoff.
• Act as the primary point of contact for partner inquiries, concerns, and escalations, addressing their needs promptly and effectively.
• Validate business goals are defined and attained.
• Reduce the time to value through structured project playbooks.
• Collaborate with the sales and global service teams to ensure that partners have the necessary resources to effectively scope and deliver Keyfactor projects.
• Participate in cross-functional meetings to align on business priorities and ensure consistent messaging to partners.

Minimum Qualifications, Education, and Skills

• Bachelor’s degree or equivalent experience in Computer Science, Information Technology, or related field; or equivalent experience.
• Comprehensive understanding of IT frameworks and standards.
• In-depth knowledge of company operations, industry regulations, and advanced methodologies.
• Ability to analyze complex issues and contribute to strategic initiatives.
• Experience in large enterprise IT environments (via services delivery, consulting, or technical sales enablement).
• Strong consultation skills with customers, partners, and other external stakeholders.
• Moderate proficiency with Windows Server operating systems.
• Understanding of core networking and infrastructure fundamentals.
• Moderate technical troubleshooting and problem-solving skills. 
• Effective time management and prioritization skills with the most complex partner deployments.
• Moderate knowledge of Active Directory Certificate Services and Active Directory Federation Services.
• Proficiency with Unix/Linux.
• Moderate scripting development using various Microsoft tools (SQL, Powershell, etc.).
• Willingness to learn new product stacks, technologies, and APIs as needed.
• Competency with Microsoft 365.
• Knowledge of Kerberos protocol - OAuth authentication.
• Knowledge of EJBCA product stack.
• Ability to lead small projects, innovate within the role, and provide training to peers. #LI-NA1

Who we are 

Optiver is a global market maker founded in Amsterdam, with offices in London, Chicago, Austin, New York, Sydney, Shanghai, Hong Kong, Singapore, Taipei and Mumbai. Established in 1986, today we are a leading liquidity provider, with close to 2,000 employees in offices around the world, united in our commitment to improve the market through competitive pricing, execution and risk management. By providing liquidity on multiple exchanges across the world in various financial instruments we participate in the safeguarding of healthy and efficient markets. We provide liquidity to financial markets using our own capital, at our own risk, trading a wide range of products: listed derivatives, cash equities, ETFs, bonds and foreign currencies. 

What you’ll do 

We are seeking a motivated, hands-on Senior Information Security Engineer to join our security team. In this role, you will help protect, monitor, and continuously improve the security of our global systems including cloud (AWS and M365) and on-premises infrastructure. You’ll play a central part in risk mitigation, incident response, automation of security operations, and embedding security best practices across our organisation. An engineering mindset, attention to detail, and a preference for pragmatic solutions are essential to keeping our systems operating. 

  Main responsibilities include: 

• Monitor daily security operations, identify threats, investigate alerts, and respond to incidents across cloud and on-prem environments. 

• Strengthen Microsoft 365 and Entra ID security through Conditional Access, MFA, PIM, Defender for Endpoint/Identity/O365, and tenant configuration hardening. 

• Build and maintain security automation using Python and PowerShell, with a strong focus on reducing manual processes and improving detection and response. 

• Integrate systems using APIs (Graph API, REST, etc) to enhance security workflows. 

• Perform vulnerability assessments, review system configurations, and develop practical mitigation strategies. 

• Contribute to incident response activities including investigation, containment, communication, and remediation. 

• Work closely with engineering, technology, and business teams to embed security best practices. 

Who you are 

Optiver needs our next Information Security Engineer to have: 
 

• At least 5 years experience in an information security or technical engineering role. 

• Ability to apply analytical thinking to technical problems within a fast-moving environment. 

• Comfortable with both Windows and Linux environments; familiarity with common security technologies (firewalls, endpoint protection, log management, vulnerability scanning, network security). 

• Solid scripting skills in PowerShell and/or Python 

• Knowledge of secure Identity Management, authentication principles, and modern access control patterns. 

• Experience using security tooling such as EDR, SIEM, SOAR, CASB, etc 

• Experience securing workloads running both on-premise (bare-metal / container) and on IaaS platforms. 

• Familiarity with identity lifecycle processes, RBAC, PAM, and privileged identity controls. 

• Understanding of vulnerability management tools (Nessus/Tenable, RunZero, etc) and secure configuration standards. 

• Experience with data protection, DLP, or information protection solutions (e.g., Microsoft Purview, DLP rules, classification/labelling). 

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. If you're excited about this role, please apply and allow our recruiters to assess your application. 
 

What you’ll get 

You’ll join a culture of collaboration and excellence, where you’ll be surrounded by curious thinkers and creative problem solvers. Driven by a passion for continuous improvement, you’ll thrive in a supportive, high-performing environment alongside talented colleagues, working collectively to tackle some of the most complex problems in the financial markets. 

In return for your expertise, you will have access to a range of Optiver perks, including: 

• A performance-based bonus structure unmatched anywhere in the industry. 

• The chance to work alongside diverse and intelligent peers in a rewarding environment. 

• Training, mentorship and personal development opportunities. 

• Daily breakfast, lunch and an in-house barista. 

• Gym membership plus weekly in-house chair massages. 

• Regular social events, including a company trip every two years. 

Optiver is committed to diversity and inclusion. We encourage applications from candidates of all backgrounds, and welcome requests for reasonable adjustments during the process. 

Questions? Get in touch with the recruitment team at careers@optiver.com.au. 

Who we are 

Optiver is a global market maker founded in Amsterdam, with offices in London, Chicago, Austin, New York, Sydney, Shanghai, Hong Kong, Singapore, Taipei and Mumbai. Established in 1986, today we are a leading liquidity provider, with close to 2,000 employees in offices around the world, united in our commitment to improve the market through competitive pricing, execution and risk management. By providing liquidity on multiple exchanges across the world in various financial instruments we participate in the safeguarding of healthy and efficient markets. We provide liquidity to financial markets using our own capital, at our own risk, trading a wide range of products: listed derivatives, cash equities, ETFs, bonds and foreign currencies. 

What you’ll do 

We are seeking a hands-on Information Security Operations Lead who combines deep security knowledge with strong coaching, mentoring, and leadership capabilities. You will guide the team through operational challenges, foster their development, and ensure the ongoing integrity of Optiver’s security operations. 

Reporting directly to the Global Head of Information Security this role will work in conjunction with the other regional security leads with your focus extending beyond individual technical execution—you will help shape the team’s roadmap, coach engineers through complex challenges, and drive alignment with global security objectives.  

  Main responsibilities include: 

• Build and lead a high-performance security engineers and analysts, including managing performance, career development and delivery. 

• Oversee day-to-day security operations, ensuring efficient triage, investigation, escalation, and resolution of security events 

• Continuously refine operational processes and partner with global security teams to drive alignment in processes, standards, and tooling. 

• Lead the team during high-severity incidents, coordinating efforts across engineering, business, and global stakeholders. 

• Work with engineers to identify automation opportunities, reduce toil, and improve detection and response capabilities. 

• Act as the primary point of contact for operational security topics within APAC and build strong partnerships with all stakeholders. 

• Contribute to the long-term strategy and roadmap for global security operations. 

Who you are 

Optiver needs our next APAC Information Security Operations Lead to have: 

• Leading or mentoring security engineers, SOC analysts, incident responders, or security operations teams. 

• Broad experience with EDR, SIEM, vulnerability management, identity security, and cloud security tooling. 

• Experience defining and maturing operational processes: alerting, triage, incident response, playbooks, tooling, and escalation workflows. 

• Understanding of SOC workflows, detection tuning/engineering, playbook development, and operational runbooks. 

• Experience leading or coordinating incident response efforts across cross-functional teams. 

• Demonstrated experience building high-performing, collaborative teams in fast-paced environments. 

• Championing a culture of continuous improvement, and operational excellence. 

• Cloud security (AWS + M365), identity management (Entra ID, SSO, conditional access), and data protection desirable. 

• Automation with Python or PowerShell desirable. 

What you’ll get 

You’ll join a culture of collaboration and excellence, where you’ll be surrounded by curious thinkers and creative problem solvers. Driven by a passion for continuous improvement, you’ll thrive in a supportive, high-performing environment alongside talented colleagues, working collectively to tackle some of the most complex problems in the financial markets. 

In return for your expertise, you will have access to a range of Optiver perks, including: 

• A performance-based bonus structure unmatched anywhere in the industry. 

• The chance to work alongside diverse and intelligent peers in a rewarding environment. 

• Training, mentorship and personal development opportunities. 

• Daily breakfast, lunch and an in-house barista. 

• Gym membership plus weekly in-house chair massages. 

• Regular social events, including a company trip every two years. 

Optiver is committed to diversity and inclusion. We encourage applications from candidates of all backgrounds, and welcome requests for reasonable adjustments during the process. 

Questions? Get in touch with the recruitment team at careers@optiver.com.au. 

About us (Woolpert)

Woolpert is a global leader in Architecture, Engineering and Geospatial (AEG), with a longstanding and expanding presence across Australia. Building on our rich heritage as AAM, we deliver cutting edge solutions in aerial mapping, surveying, GIS, and digital transformation for major resources, infrastructure, and environmental projects – standing and expanding presence across Australia. Building on our rich heritage as AAM, we deliver cutting‑edge solutions in aerial mapping, surveying, GIS, and digital transformation for major resources, infrastructure, and environmental projects.

Our culture—known as the Woolpack—is built on innovation, inclusion, and ownership. Through our Principal Program, every team member could become a company owner and share in our collective success. Woolpert has proudly been certified as a Great Place to Work® for the ninth time.

The opportunity with us as the Support Consultant

Woolpert’s Digital Delivery Team is looking for a Support Consultant! You may choose to be based in our Brisbane, Perth, Melbourne, Sydney or Adelaide office for this hybrid role.

Reporting to the Project & Support Manager, the role gives you the opportunity work with customers to resolve technical support cases raised through our geospatial help desk.

As a Support Consultant at Woolpert, you will:

• Be a trusted point of contact for our customers, resolve first and second level software support requests with confidence and care.
• Manage customer phone calls and e-mails through our Helpdesk system and liaising with internal staff to triage and resolve technical support issues.
• Investigate, troubleshoot, and resolve software issues across our geospatial platforms, including VertiGIS Geocortex and Esri ArcGIS.
• Providing regular reporting on support KPIs.

We’re looking for someone who has:

• Tertiary qualifications or equivalent in IT, computer science, software engineering or geomatics.
• Hands‑on experience supporting Microsoft‑based environments, including Windows OS, Active Directory, and common desktop or server applications.
• A solid understanding of core networking concepts such as IP addressing, DNS, firewalls, and basic diagnostics.
• Experience identifying and diagnosing issues in web‑based applications, including understanding how HTTP/HTTPS requests, responses, and authentication flows work.
• Excellent communication skills and the ability to collaborate effectively with customers and internal stakeholders at all levels.

The team does consider the below desirable experience, so do let us know if you have any of the following!

• Exposure to reading or writing code in any language, with an understanding of logic, variables, and error handling.
• Experience with scripting or automation (e.g. batch files or PowerShell) to support repeatable tasks or diagnostics.
• Familiarity with GIS and/or CAD applications, particularly Esri ArcGIS and VertiGIS, or a strong interest in developing skills in spatial technologies.
• Knowledge of corporate or cloud networking environments, including on‑premises to cloud connectivity and common security controls.

Desirable qualifications are:

• Current Driver’s licence 
• Current passport 

Woolpert Benefits

• Want to earn long-term rewards that reflect your impact? Woolpert’s Principal Program gives employees the opportunity to become stakeholders in the company and benefit directly from its growth and success.
• Want surety for your income? Woolpert employees benefit from automatic Salary Continuance Insurance provided by the company.
• Want to make the most of your salary? Woolpert offers novated leasing and salary sacrifice options to help you get more value from your income.
• Thinking of advancing your studies? Woolpack members wanting to continue their formal education with role related courses have access to reimbursements and study leave options to assist with their studies.
• Need flexibility with where you work? Subject to operational requirements Woolpert offer flexible work arrangements.
• Looking after your wellbeing? Woolpert employees and their immediate family members have access to our confidential Employee Assistance Program, along with our discounted voluntary corporate health insurance through Bupa.

#LI-Hybrid #LI-PM1

We value diversity and inclusion at Woolpert and are committed to creating a workplace that reflects the diversity of the communities we serve. We welcome applications from First Nations peoples.

As this is a full-time role, this role requires individuals with Full Working Rights in Australia. Successful candidate is required to go through a National Police Background Check (covered by Woolpert), and only shortlisted candidates will be contacted.

If you believe you might be a good fit and would like to join our Woolpack, click on the APPLY NOW button to submit your application. If you don’t meet all the preferred experience for this position, we encourage you to still apply!

Our Engineering Standards

Balance Speed and Quality

Engineers are expected to balance delivery speed with a strong commitment to quality, meeting agreed timelines while producing reliable, maintainable, and well-tested solutions. Sound judgment in making trade-offs between velocity and long-term sustainability is essential.

Collaborate Effectively

Engineering is collaborative by default. Team members are expected to contribute constructively in design discussions, reviews, and planning, communicate clearly about progress and risks, and support shared team outcomes in both hybrid and distributed environments.

Build and Maintain Systems

Engineers are responsible for building new capabilities while maintaining and improving existing systems. This includes designing scalable solutions, reducing technical debt, supporting operational stability, and contributing to continuous improvement.

Operate with Autonomy

A high degree of autonomy is expected. Given clear objectives, engineers should independently translate problems into actionable technical approaches, proactively identify improvements, and continuously expand relevant technical expertise.

Ownership and Accountability

Ownership is fundamental. Engineers are accountable for the quality, performance, and customer impact of their work from design through post-release support, and are expected to follow through on commitments.

AI-Enabled Engineering

AI is reshaping how software is built, and we are committed to leveraging it as a force multiplier for creativity, impact, and capability. Engineers are expected to confidently apply strong technical fundamentals while embracing AI tools and approaches to enhance productivity, problem-solving, and innovation. Curiosity, adaptability, and enthusiasm for integrating AI into meaningful product development are essential.

Contribute to Team Culture

Engineers contribute positively to a culture of professionalism, transparency, low bureaucracy, and mutual respect, strengthening team performance through authenticity, curiosity, and collaboration.

About the Role

As a Platform Engineer on the Platform Team, you'll thrive in a diverse and dynamic environment working alongside seasoned professionals, including senior developers, tech leads, and architects. This role sits at the intersection of platform engineering and DevOps — you'll build and maintain the infrastructure, tooling, and automation that powers Karbon's engineering teams while driving continuous improvement across our cloud platform

Your primary responsibilities include hands-on development, infrastructure management, and operational excellence. You'll design and evolve shared platform capabilities that improve reliability, scalability, and developer productivity across the organisation.

AI is reshaping how software gets built — and we see it as a force multiplier for engineers. You’ll be expected to use AI tools effectively to accelerate development, improve productivity, and enhance engineering workflows.

Some of your main responsibilities will include:

• Building and evolving shared platform capabilities that improve reliability, scalability, and developer productivity across teams
• Designing, building, and maintaining CI/CD pipelines and deployment workflows using GitHub Actions to enable reliable, repeatable production releases
• Developing and maintaining Infrastructure as Code using Terraform to provision and manage cloud environments at scale
• Supporting and improving containerised workloads using Docker and Azure Container Apps
• Building and maintaining monitoring, alerting, and observability systems using Datadog and OpenTelemetry to ensure production visibility
• Driving cross-team platform and architectural improvements, proactively identifying and eliminating technical debt
• Investigating and resolving infrastructure and platform-related issues, contributing to operational resilience and disaster recovery
• Improving developer experience through tooling, automation, and self-service infrastructure
• Collaborating closely with engineering and product teams to implement platform solutions and streamline developer workflows
• Contributing to cloud cost optimisation and security fundamentals including identity, access management, and secrets management
• Delivering operational support for the platform as part of a team on-call roster rotation

What Sets You Apart!

• 3–5+ years of experience in software engineering, platform engineering, DevOps, or site reliability engineering
• Strong proficiency in C#, .NET, and SQL, with the ability to design scalable, maintainable systems
• Experience building and maintaining CI/CD pipelines using GitHub Actions, Jenkins, or similar tools
• Strong experience with Azure cloud platforms, including Infrastructure as Code (Terraform) and operating production systems
• Experience with Docker containerisation and cloud-native application deployments (Azure Container Apps or similar orchestration platforms)
• Deep understanding of distributed systems design, including fault tolerance, scalability, and event-driven architectures
• Solid understanding of observability and production operations, including monitoring, logging, tracing, and SLO-driven reliability (Datadog, OpenTelemetry)
• Experience improving developer experience through tooling, automation, and self-service infrastructure
• Proven experience driving cross-team platform or architectural improvements
• Understanding of cloud security fundamentals, including identity, access management, and secrets management
• Good understanding of infrastructure fundamentals (Linux, Windows, DNS, networking)
• Experience automating workflows using PowerShell, Bash, Python, or similar scripting languages
• Strong foundations in software design, clean architecture, and engineering best practices, with experience using Git in collaborative environments
• Familiarity with a range of data storage technologies (SQL, Elasticsearch, NoSQL) and their trade-offs
• Excellent communication skills and the ability to collaborate across distributed, international engineering teams
• A proactive approach to problem-solving with a self-starter mindset that adapts well to changing priorities
• Bachelor's degree in Computer Science or equivalent practical experience

Our Core Technology Stack!

We build modern, scalable software on a thoughtfully designed stack:

• Frontend: TypeScript and JavaScript across Ember (today), React, and React Native.
• Backend: .NET / C# (Web API, .NET Core) powering distributed services.
• Data: SQL Server with performance and integrity at scale.
• Cloud: Microsoft Azure.
• Observability: Metrics, logging, alerting, and dashboards in Datadog — because we believe you can’t improve what you don’t measure.

Our architecture continues to evolve as we scale. We invest in event-driven systems, well-defined microservices, and containerized deployments (Azure Container Apps) to build resilient, decoupled, and high-performing software.

If you care about clean service boundaries, reliable systems, and shipping with confidence — you’ll feel right at home here.

Why Work at Karbon?

• Gain global experience across the USA, Australia, New Zealand, UK, Canada and the Philippines
• 4 weeks annual leave plus 5 extra "Karbon Days" off a year
• Flexible working environment
• Work with (and learn from) an experienced, high-performing team
• Be part of a fast-growing company that firmly believes in promoting high performers from within
• A collaborative, team-oriented culture that embraces diversity, invests in development, and provides consistent feedback
• Generous parental leave

Our Engineering Standards

Balance Speed and Quality

Engineers are expected to balance delivery speed with a strong commitment to quality, meeting agreed timelines while producing reliable, maintainable, and well-tested solutions. Sound judgment in making trade-offs between velocity and long-term sustainability is essential.

Collaborate Effectively

Engineering is collaborative by default. Team members are expected to contribute constructively in design discussions, reviews, and planning, communicate clearly about progress and risks, and support shared team outcomes in both hybrid and distributed environments.

Build and Maintain Systems

Engineers are responsible for building new capabilities while maintaining and improving existing systems. This includes designing scalable solutions, reducing technical debt, supporting operational stability, and contributing to continuous improvement.

Operate with Autonomy

A high degree of autonomy is expected. Given clear objectives, engineers should independently translate problems into actionable technical approaches, proactively identify improvements, and continuously expand relevant technical expertise.

Ownership and Accountability

Ownership is fundamental. Engineers are accountable for the quality, performance, and customer impact of their work from design through post-release support, and are expected to follow through on commitments.

AI-Enabled Engineering

AI is reshaping how software is built, and we are committed to leveraging it as a force multiplier for creativity, impact, and capability. Engineers are expected to confidently apply strong technical fundamentals while embracing AI tools and approaches to enhance productivity, problem-solving, and innovation. Curiosity, adaptability, and enthusiasm for integrating AI into meaningful product development are essential.

Contribute to Team Culture

Engineers contribute positively to a culture of professionalism, transparency, low bureaucracy, and mutual respect, strengthening team performance through authenticity, curiosity, and collaboration.

About the Role

As a Platform Engineer on the Platform Team, you'll thrive in a diverse and dynamic environment working alongside seasoned professionals, including senior developers, tech leads, and architects. This role sits at the intersection of platform engineering and DevOps — you'll build and maintain the infrastructure, tooling, and automation that powers Karbon's engineering teams while driving continuous improvement across our cloud platform

Your primary responsibilities include hands-on development, infrastructure management, and operational excellence. You'll design and evolve shared platform capabilities that improve reliability, scalability, and developer productivity across the organisation.

AI is reshaping how software gets built — and we see it as a force multiplier for engineers. You’ll be expected to use AI tools effectively to accelerate development, improve productivity, and enhance engineering workflows.

Some of your main responsibilities will include:

• Building and evolving shared platform capabilities that improve reliability, scalability, and developer productivity across teams
• Designing, building, and maintaining CI/CD pipelines and deployment workflows using GitHub Actions to enable reliable, repeatable production releases
• Developing and maintaining Infrastructure as Code using Terraform to provision and manage cloud environments at scale
• Supporting and improving containerised workloads using Docker and Azure Container Apps
• Building and maintaining monitoring, alerting, and observability systems using Datadog and OpenTelemetry to ensure production visibility
• Driving cross-team platform and architectural improvements, proactively identifying and eliminating technical debt
• Investigating and resolving infrastructure and platform-related issues, contributing to operational resilience and disaster recovery
• Improving developer experience through tooling, automation, and self-service infrastructure
• Collaborating closely with engineering and product teams to implement platform solutions and streamline developer workflows
• Contributing to cloud cost optimisation and security fundamentals including identity, access management, and secrets management
• Delivering operational support for the platform as part of a team on-call roster rotation

What Sets You Apart!

• 3–5+ years of experience in software engineering, platform engineering, DevOps, or site reliability engineering
• Strong proficiency in C#, .NET, and SQL, with the ability to design scalable, maintainable systems
• Experience building and maintaining CI/CD pipelines using GitHub Actions, Jenkins, or similar tools
• Strong experience with Azure cloud platforms, including Infrastructure as Code (Terraform) and operating production systems
• Experience with Docker containerisation and cloud-native application deployments (Azure Container Apps or similar orchestration platforms)
• Deep understanding of distributed systems design, including fault tolerance, scalability, and event-driven architectures
• Solid understanding of observability and production operations, including monitoring, logging, tracing, and SLO-driven reliability (Datadog, OpenTelemetry)
• Experience improving developer experience through tooling, automation, and self-service infrastructure
• Proven experience driving cross-team platform or architectural improvements
• Understanding of cloud security fundamentals, including identity, access management, and secrets management
• Good understanding of infrastructure fundamentals (Linux, Windows, DNS, networking)
• Experience automating workflows using PowerShell, Bash, Python, or similar scripting languages
• Strong foundations in software design, clean architecture, and engineering best practices, with experience using Git in collaborative environments
• Familiarity with a range of data storage technologies (SQL, Elasticsearch, NoSQL) and their trade-offs
• Excellent communication skills and the ability to collaborate across distributed, international engineering teams
• A proactive approach to problem-solving with a self-starter mindset that adapts well to changing priorities
• Bachelor's degree in Computer Science or equivalent practical experience

Our Core Technology Stack!

We build modern, scalable software on a thoughtfully designed stack:

• Frontend: TypeScript and JavaScript across Ember (today), React, and React Native.
• Backend: .NET / C# (Web API, .NET Core) powering distributed services.
• Data: SQL Server with performance and integrity at scale.
• Cloud: Microsoft Azure.
• Observability: Metrics, logging, alerting, and dashboards in Datadog — because we believe you can’t improve what you don’t measure.

Our architecture continues to evolve as we scale. We invest in event-driven systems, well-defined microservices, and containerized deployments (Azure Container Apps) to build resilient, decoupled, and high-performing software.

If you care about clean service boundaries, reliable systems, and shipping with confidence — you’ll feel right at home here.

Why Work at Karbon?

• Gain global experience across the USA, Australia, New Zealand, UK, Canada and the Philippines
• 4 weeks annual leave plus 5 extra "Karbon Days" off a year
• Flexible working environment
• Work with (and learn from) an experienced, high-performing team
• Be part of a fast-growing company that firmly believes in promoting high performers from within
• A collaborative, team-oriented culture that embraces diversity, invests in development, and provides consistent feedback
• Generous parental leave

The Basics:

At Tanium, our Support Engineers fulfill a necessary role in our organization by serving our customers in resolving technical issues and answering technical questions in a timely manner. With a primary focus on customer satisfaction, Support Engineers work both reactively and proactively to improve the overall experience of our enterprise customers when using Tanium. This role reports to a Support Manager.

As a Support Engineer, you’ll have continuous opportunities to apply your best technical skills while building new skills ranging from scripting to debugging.

What You’ll Do:

• Assisting customers by:
  • Triaging inbound support cases
  • Solving customer support cases
  • Working with other Support Engineers to assist with their assigned cases
  • Answering customer questions in the Tanium community site

• Improve customer experience by:
  • Documenting best practices
  • Tracking activity, documenting root cause, and reporting
  • Serving as a technical subject matter expert, focusing mostly on the testing and troubleshooting aspects of the area
  • Testing Tanium and providing feedback to the Engineering teams on how we can improve the overall customer experience

We’re Looking For:

Education

• Associates degree or equivalent experience required
• BS degree in Computer Science, MIS, or similar experience a plus

Experience and Skills

Must Haves:

• 3+ years into their career field with solid technical skills in one or more areas of networking, security, operations, scripting, and/or programming
• Ability to master new concepts and technologies; continually striving to master the Tanium platform and modules
• Problem solving; can break problems down into manageable, ordered piece parts and successfully convey the problem statement and plan to others
• Aptitude for comprehending complex troubleshooting
• Good Judgement; understand the importance of weighing cost and value in decision making and practice making good judgement calls with improved consistency overtime
• Independent; should be able to independently work on problems; should be able to complete tasks with limited assistance; participate in projects and follow technical support procedures only requiring help on more complex enterprise initiatives or issues

Good to Have:

• Prior experience and breadth of knowledge needed to support customers
• Hands-on Tanium experience
• Relevant technical certifications (Google IT SupportProfessional Certificate, CISSP, MCSE,A+/Security+/Network+ combined, etc.)
• Experience in one or more of the following technical domains: Endpoint Security, EndpointSupport/Troubleshooting, Incident Response, SystemsManagement, Utility Scripting (bash, PowerShell,VBScript, Python.)

About Tanium 

On a mission. Together. 

At Tanium, we are stewards of a culture that emphasizes the importance of collaboration, respect, and diversity. In our pursuit of revolutionizing the way some of the largest enterprises and governments in the world solve their most difficult IT challenges, we are strengthened by our unique perspectives and by our collective actions.   

As a global organization with stakeholders around the world, it’s imperative that the diversity of our customers and communities is reflected internally in our team members. We strive to create a diverse and inclusive environment where everyone feels they have opportunities to succeed and grow because we know that only together can we do great things.  

Our commitment to excellence and innovation has earned us a place on the Forbes Cloud 100 list for ten consecutive years, and we continue to be recognized worldwide as a great place to work. 

Taking care of our team members 

Each of our team members has 5 days set aside as volunteer time off (VTO) to contribute to the communities they live in and give back to the causes they care about most.   

For more information on how Tanium processes your personal data, please see our Privacy Policy.

At Prospa, we exist to unleash the potential of small business. We are building the future of small business and simplifying cashflow by building a leading platform that helps customers make payments, fund growth and reduce admin. Join us!

The role

We’re looking for a Senior DevOps Engineer to join our Platform team and play a key role in building, scaling and operating highly available, secure and cost‑effective systems.

In this role, you’ll apply strong systems thinking and deep technical expertise to design scalable cloud platforms, drive DevOps best practices, and mentor engineers across the organisation. You’ll influence architectural decisions, lead cross‑team initiatives, and ensure our platforms are reliable, observable and secure.

As our platform evolves, you’ll increasingly support AI/ML workloads and agentic systems, enabling intelligent automation and next‑generation capabilities across the busines

What you'll be doing

• Infrastructure & Cloud Architecture: Design and operate scalable, secure and cost‑efficient cloud infrastructure using Terraform, Kubernetes and Azure
• Automation & CI/CD: Build, own and improve CI/CD pipelines and automation platforms that enable teams to self‑serve
• AI & Agentic Systems: Support AI and ML workloads, including infrastructure for model serving, inference and autonomous agents
• Monitoring & Observability: Establish strong monitoring, logging and incident response practices across complex platforms
• Security & Governance: Embed security, access controls and governance across infrastructure and AI/ML pipelines
• Technical Leadership: Mentor engineers, lead cross‑team initiatives and influence platform architecture and DevOps best practices

What you'll need to succeed

• Kubernetes: Hands-on production experience (required) — deployments, operators, networking, resource management
• Infrastructure as Code: Extensive, proven experience with Terraform at scale; ability to design reusable, maintainable patterns
• Cloud Platforms: Deep hands-on Azure experience; demonstrable expertise in VNets, peering, private endpoints, security groups, managed services
• Automation & Scripting: Proficiency in Python, PowerShell, and/or Bash; ability to write clean, maintainable automation code
• CI/CD Pipelines: Strong, hands-on experience designing and troubleshooting deployment pipelines; hands-on with both Azure Pipelines and GitHub Actions required
• Cloud Networking: Strong fundamentals — DNS, firewalls, WAF, load balancing, hub-and-spoke architectures, network security
• A security‑first mindset with experience in access control and governance
• Comfort working with AI and ML infrastructure, or a strong desire to grow in this space
• Proven ability to mentor engineers and influence technical direction
• A collaborative approach and passion for building reliable, scalable platforms

Don't let a confidence gap get in the way of submitting your application.

What we offer:

As a busy grow getter, our benefits are here to help you be unstoppable in your mission. Whether it's a lofty career goal, investing in your family, saving the planet or simply feeling fulfilled:

• Growth: There's something for everyone including learning days, a learning allowance, leadership programs, CliftonStrengths workshops, digital learning, and biannual companywide learning weeks.
• Wellbeing: Think fitness initiatives, seasonal programs (including flu shots, massages, skin checks, wellness classes), additional "Me Days" and access to holistic EAP coaching.
• Lifestyle: Find your fit with flexible working options, top notch office facilities and diverse remote/ travel work options. You can also purchase additional leave and take up to 18 weeks paid parental leave.
• Impact: Join a business that cares and is recertified as carbon neutral. And you can tap into volunteer days, our partnership with Kiva and join a range of employee resource groups.

Why Prospa?

We're proud to be a certified Great Place to Work and recognised as a Best Workplace for Women, Best Workplace in Technology, and Best Workplace in Australia. We embrace diversity in people and ideas, fostering a collaborative, inclusive, and respectful environment where we celebrate who you naturally are.

Don't just take our word for it, check out Prospa’s culture code to see it for yourself.