We are looking for a Manager, Customer Success Engineering (AI & Cloud Support) who is passionate about delivering exceptional support experiences and building high-performing teams.

As a Manager, CSE (AI & Cloud Support) at DigitalOcean, you will operate as a Support Manager leading a team of Customer Success Engineers (CSEs) supporting strategic customers across cloud infrastructure and emerging AI/ML workloads. Reporting to the Senior Manager of Customer Success Engineering, you will own day-to-day support operations, team performance, and customer experience outcomes.

This role is focused on driving operational excellence while building strong technical depth within the team across AI, GPUs, Kubernetes, Databases and core cloud offerings. You will play a key role in ensuring consistent support coverage, developing SMEs, and partnering cross-functionally with Product and Engineering to improve both customer experience and product quality.

The ideal candidate brings a deep understanding of cloud and AI/ML ecosystems, including machine learning operations (MLOps), and enterprise support, combined with a passion for innovation and automation, and a proven ability to lead teams in delivering “white-glove” experiences for strategic customers.

What You’ll Do:

Team Leadership & Development

• Lead, hire, train, mentor and develop a high-performing team of Customer Success Engineers (CSEs), driving accountability, performance, and career growth
• Establish performance metrics (KPIs/SLAs) and conduct regular 1:1s, performance reviews, and career development planning.
• Own end-to-end support operations, including queue management, escalations, and shift planning to ensure consistent 24x7 coverage.
• Drive improvements in key support metrics such as CSAT, response times, resolution times, and overall support quality.
• Build and strengthen technical expertise within the team across core areas such as Kubernetes (DOKS), Databases, Compute, and AI/ML workloads.
  
  

Strategic Customer Support

• Act as the ultimate point of technical escalation for our largest, most strategic enterprise customers across Cloud and AI/ML workloads, stepping in to manage critical incidents and high-severity (Sev1/Sev2) issues.
• Design and implement customized support plans, SLAs, and escalation pathways tailored to the needs of strategic accounts.
• Partner closely with Technical Account Managers (TAMs), Growth Account Managers (GAM) to conduct Executive Business Reviews (EBRs) and ensure customers are maximizing the value of our Cloud and AI/ML products.
• Proactively identify risks and opportunities within strategic accounts to improve customer experience, adoption, and retention.

Technical & Cross-Functional Operations

• Serve as the Voice of the Customer (VoC) to Product and Engineering teams, synthesizing support data to advocate for bug fixes, feature requests, and UX improvements.
• Own and continuously improve escalation protocols between AI/ML Support and CloudOps, Infrastructure Engineering, and Product — including Jira escalation routing, Sev1 bridge management, and post-incident documentation.
•  Own the development and maintenance of SOPs, escalation runbooks, HVC support playbooks, and knowledge base content — treating documentation infrastructure as a core operational lever for team scalability.
• Contribute to the vision for AI and automation within support—building intelligent tooling and driving the team toward an automation-first model to improve efficiency, scalability, and customer experience.
• Foster a culture of continuous learning, ensuring the team stays ahead of evolving cloud technologies, AI/ML frameworks, and industry trends.

Key Metrics:

• Customer Satisfaction (CSAT) for strategic accounts
• Time to Response and Resolution (TTR) for strategic customers
• Tier 1 resolution rate vs. escalation rate
• Time-to-escalation and engineering handoff SLA adherence
• SLA adherence and escalation response times
• Support productivity and quality (QA scores)
• Post-incident documentation completion rate

What You’ll Add to DigitalOcean:

• Experience: 5+ years of experience in Technical Support, Customer Success, or Technical Account Management within B2B SaaS, Cloud, or AI/ML environments ideally including experience supporting AI-native, high-growth companies with 24x7 production dependencies on GPU infrastructure.
• Leadership: 2+ years of people management experience leading technical, customer-facing teams, preferably in a high-growth, post-acquisition, or rapidly scaling environment.
• Technical Domain Expertise: Solid understanding of AI/ML concepts, including Generative AI, Large Language Models (LLMs), natural language processing (NLP), and MLOps. Deep familiarity with GPU infrastructure (NVIDIA H100/H200, bare metal GPU provisioning) and AI inference workloads is strongly preferred.
• Coding/Integration: Proficiency in reading and debugging code (Python preferred) and troubleshooting RESTful APIs and cloud architecture.
• Communication: Excellent verbal and written communication skills, with the ability to translate complex technical or AI concepts for diverse audiences OR to both highly technical engineers and non-technical business executives.
• Problem-Solving: Proven ability to remain calm under pressure and de-escalate high-stakes situations with enterprise clients.

Preferred Qualifications:

• Hands-on experience with ML frameworks (e.g., TensorFlow, PyTorch, Scikit-learn) and AI toolchains (e.g., LangChain, Hugging Face).
• Experience with major cloud platforms (AWS, Google Cloud, Azure) and their native AI/ML services.
• Bachelor’s or Master’s degree in Computer Science, Data Science, Engineering, or a related technical field.
• ITIL or equivalent service management certification

Compensation Range: 

• $125,000 - $153,000

*This is a remote role

JR: 2026-7692

#LI-Remote

WHAT YOU'LL DO

As our customer base continues to grow with the excitement around BrazeAI, we’re expanding our team! Join our Forward-Deployed Data Scientist group of creative technical experts who partner with customers to ensure their success. In this role, you will:

• Collaborate with customer Analytics/BI teams and Braze colleagues on implementations, including use case definition, data integration, pipeline setup, and ML model configuration
• Extend product capabilities by improving architecture and developing reusable data pipelines, APIs, and components
• Work closely with the RL pipeline development team to refine and advance our reinforcement learning (self-learning) algorithms
• Contribute to shaping BrazeAI product strategy and roadmap through customer-facing insights and technical expertise
• Provide ongoing technical expertise to ensure successful adoption, measurable outcomes, and long-term customer success

WHO YOU ARE

• Education: Bachelor’s degree in Computer Science, Data Science, Mathematics, Engineering, or a related field required; Master’s or PhD in a relevant technical discipline preferred
• Experience: 3–5+ years of hands-on experience as a Data Scientist, Machine Learning Engineer, or similar role working with large-scale data and production environments. Experience in customer-facing or consulting roles is strongly preferred
• Strong technical expertise: Proficient in Python (Pandas) and core ML libraries (TensorFlow, Keras, scikit-learn, CatBoost, XGBoost). Skilled in SQL for querying/manipulating datasets, with experience in machine learning pipelines and model deployment
• Engineering best practices: You write well-structured, modular, documented code; follow strong development practices (Git, CI/CD, testing frameworks, type-hinting, code reviews); and can build scalable, maintainable solutions
• Nice-to-have skills: Experience with DevOps tools (Airflow, Kubernetes, Terraform, GCP), data integration/ETL, and pipeline optimization, or reinforcement learning algorithms
• Customer collaborator: Comfortable working directly with clients and cross-functional teams, aligning stakeholders, and translating technical concepts into clear business value
• Entrepreneurial problem-solver: You identify opportunities and risks early, troubleshoot obstacles, and drive creative solutions
• Continuous learner: You stay current with industry trends, explore new tools/technologies, and thrive in environments that push you to grow
• Clear communicator: Able to explain complex technical ideas persuasively to both technical and non-technical audiences

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $98,000-$164,000/year, with an expected On Target Earnings (OTE) between $109,000-$183,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.

#LI-Hybrid

Build, Deploy, and Maintain AI for an Unpredictable World

Striveworks helps organizations harness the power of artificial intelligence to solve real-world national security and business challenges by serving as the command center between data, models, and business outcomes. Founded by data scientists and engineers, Striveworks set out to make the journey from deployment to ongoing optimization simple and effective.

With Striveworks, organizations aren’t just deploying AI—they’re building systems that remain reliable, adaptable, and ready to scale in an unpredictable world. Mission-critical operations require models that perform where they’re deployed, scale as workloads grow, and adapt rapidly as AI capabilities advance. Striveworks meets these demands, increasing reliability and performance while lowering costs—and enabling confident, data-driven decision-making in dynamic environments.

The Role

As a Senior Data Scientist at Striveworks, you’ll be challenged—and trusted—on day one to be a core contributor to the projects, products, and direction of the company. You will be a key Striveworks representative and technology builder on projects and solutions that leverage Chariot, our proprietary AI operations (AIOps) platform, and you will inform and contribute to future capabilities of that platform. You will work as part of a team of data scientists, machine learning engineers, software engineers, and DevOps engineers to transform machine learning models into functional products.

You’re right for this opportunity if you value and possess technical expertise and enjoy pushing the boundaries of your own capabilities. You’re outcome driven and are passionate about applying both software and data science to solve real-world problems. You know that being customer focused, rigorous in approach, clear in communication, and able to identify repeatable value opportunities are all critical to success. You are able to sense the needs of the customer, identify evolving demands, and then synthesize that feedback into actionable suggestions for Striveworks’ product teams.

Your day-to-day will include:

• Working with customers, engineers, and other stakeholders to define clear requirements that solve customers’ problems and leverage the capabilities of our AIOps platform
• Developing and validating machine learning models and custom analytic algorithms that are applied to image, video, text, geospatial, time series, and structured data
• Orchestrating and automating complex data and analytic pipelines
• Implementing AI-based software solutions for cloud and edge environments
• Conducting mission-critical field work and interfacing with customers and other stakeholders

This position offers a fully remote work environment, or you can work hybrid/on site at our office in northwest Austin, TX. You will be expected to travel up to 25% of the time.

The Right Fit

In addition to the specific skills and expertise detailed below, we are looking for individuals who share our values. Sharing a set of values allows us to move at the speed of trust. 

Collectively, we value a high-trust work environment where people respect each other and use candor kindly and constructively. We value work that intersects passion and perseverance, we geek out about the potential of our contributions, and we find joy in working hard on things that matter. Finally, we value taking ownership, having agency, and feeling individual responsibility for collective results.

Here’s what we’re looking for:

• Bachelor's degree in computer science, machine learning, mathematics, or a related discipline and 6+ years of relevant experience 
• Expertise in machine learning, data science, and their application to image and video data, as well as experience deploying those capabilities to production environments
• Expertise in implementing and analyzing algorithms and data structures
• Proficiency in programming languages and libraries common to machine learning; excellence in Python is essential, as is knowledge of libraries like TensorFlow, PyTorch, and/or scikit-learn
• Exposure to DevOps tooling and best practices (e.g., Git, Docker, Kubernetes, CI/CD)
• Active Secret (or above) US security clearance
• Due to the nature of this role, candidates must have US citizenship

The Wish List

We’re very interested in candidates who possess the above qualifications, and we appreciate and consider the addition of:

• Graduate degree in computer science, machine learning, mathematics, or a related discipline
• Experience processing a variety of unstructured data types (e.g., imagery, full motion video, text, acoustic, sonar, RF, geospatial, graphs, or telemetry signals)
• Experience building AI agents and agentic workflows
• Experience implementing ETL pipelines, data pipelines, and/or workflow automation
• Experience developing solutions in a compiled programming language (Go, Rust, C++, Java, etc.)
• Experience building full-stack applications (back end, front end, REST) or solutions targeted for cloud infrastructure (AWS, Azure, GCP) and/or Kubernetes (K8s)
• Experience leading a small team
• Experience delivering technology solutions in secure government environments
• Experience working with federal, state, and/or local government customers

The anticipated base pay range for this position is $170,000–$200,000/year. Striveworks’ total compensation package includes a competitive base salary, equity grants, and cash bonuses.

The Benefits

• Medical/dental/vision insurance
• Voluntary life, long-term disability, accident, and hospital indemnity insurance
• HSA and FSA (including dependent care FSA) plans 
• 401(k) plan
• Unlimited PTO
• Paid parental leave

Striveworks is an Equal Opportunity Employer and does not discriminate in employment on the basis of race, color, religion, belief, sex (including pregnancy and gender identity or expression), national origin, social or ethnic origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors. Striveworks will not tolerate discrimination or harassment of any kind.

If you require assistance or a reasonable accommodation in the application process, please contact Operations at hr@striveworks.us.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete an employment eligibility verification form upon hire.

Striveworks is a participating employer in the E-Verify program.

Build, Deploy, and Maintain AI for an Unpredictable World

Striveworks helps organizations harness the power of artificial intelligence to solve real-world national security and business challenges by serving as the command center between data, models, and business outcomes. Founded by data scientists and engineers, Striveworks set out to make the journey from deployment to ongoing optimization simple and effective.

With Striveworks, organizations aren’t just deploying AI—they’re building systems that remain reliable, adaptable, and ready to scale in an unpredictable world. Mission-critical operations require models that perform where they’re deployed, scale as workloads grow, and adapt rapidly as AI capabilities advance. Striveworks meets these demands, increasing reliability and performance while lowering costs—and enabling confident, data-driven decision-making in dynamic environments.

The Role

As a Senior Data Scientist at Striveworks, you’ll be challenged—and trusted—on day one to be a core contributor to the projects, products, and direction of the company. You will be a key Striveworks representative and technology builder on projects and solutions that leverage Chariot, our proprietary AI operations (AIOps) platform, and you will inform and contribute to future capabilities of that platform. You will work as part of a team of data scientists, machine learning engineers, software engineers, and DevOps engineers to transform machine learning models into functional products.

You’re right for this opportunity if you value and possess technical expertise and enjoy pushing the boundaries of your own capabilities. You’re outcome driven and are passionate about applying both software and data science to solve real-world problems. You know that being customer focused, rigorous in approach, clear in communication, and able to identify repeatable value opportunities are all critical to success. You are able to sense the needs of the customer, identify evolving demands, and then synthesize that feedback into actionable suggestions for Striveworks’ product teams.

Your day-to-day will include:

• Working with customers, engineers, and other stakeholders to define clear requirements that solve customers’ problems and leverage the capabilities of our AIOps platform
• Developing and validating machine learning models and custom analytic algorithms that are applied to image, video, text, geospatial, time series, and structured data
• Orchestrating and automating complex data and analytic pipelines
• Implementing AI-based software solutions for cloud and edge environments
• Conducting mission-critical field work and interfacing with customers and other stakeholders

This position offers a fully remote work environment, or you can work hybrid/on site at our office in northwest Austin, TX. You will be expected to travel up to 25% of the time.

The Right Fit

In addition to the specific skills and expertise detailed below, we are looking for individuals who share our values. Sharing a set of values allows us to move at the speed of trust. 

Collectively, we value a high-trust work environment where people respect each other and use candor kindly and constructively. We value work that intersects passion and perseverance, we geek out about the potential of our contributions, and we find joy in working hard on things that matter. Finally, we value taking ownership, having agency, and feeling individual responsibility for collective results.

Here’s what we’re looking for:

• Bachelor's degree in computer science, machine learning, mathematics, or a related discipline and 6+ years of relevant experience 
• Expertise in machine learning, data science, and their application to image and video data, as well as experience deploying those capabilities to production environments
• Expertise in implementing and analyzing algorithms and data structures
• Proficiency in programming languages and libraries common to machine learning; excellence in Python is essential, as is knowledge of libraries like TensorFlow, PyTorch, and/or scikit-learn
• Exposure to DevOps tooling and best practices (e.g., Git, Docker, Kubernetes, CI/CD)
• Eligibility and willingness to obtain and maintain a Secret (or above) US security clearance
• Due to the nature of this role, candidates must have US citizenship

The Wish List

We’re very interested in candidates who possess the above qualifications, and we appreciate and consider the addition of:

• Active Secret (or above) US security clearance
• Graduate degree in computer science, machine learning, mathematics, or a related discipline
• Experience processing a variety of unstructured data types (e.g., imagery, full motion video, text, acoustic, sonar, RF, geospatial, graphs, or telemetry signals)
• Experience building AI agents and agentic workflows
• Experience implementing ETL pipelines, data pipelines, and/or workflow automation
• Experience developing solutions in a compiled programming language (Go, Rust, C++, Java, etc.)
• Experience building full-stack applications (back end, front end, REST) or solutions targeted for cloud infrastructure (AWS, Azure, GCP) and/or Kubernetes (K8s)
• Experience leading a small team
• Experience delivering technology solutions in secure government environments
• Experience working with federal, state, and/or local government customers

The anticipated base pay range for this position is $170,000–$200,000/year. Striveworks’ total compensation package includes a competitive base salary, equity grants, and cash bonuses.

The Benefits

• Medical/dental/vision insurance
• Voluntary life, long-term disability, accident, and hospital indemnity insurance
• HSA and FSA (including dependent care FSA) plans 
• 401(k) plan
• Unlimited PTO
• Paid parental leave

Striveworks is an Equal Opportunity Employer and does not discriminate in employment on the basis of race, color, religion, belief, sex (including pregnancy and gender identity or expression), national origin, social or ethnic origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors. Striveworks will not tolerate discrimination or harassment of any kind.

If you require assistance or a reasonable accommodation in the application process, please contact Operations at hr@striveworks.us.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete an employment eligibility verification form upon hire.

Striveworks is a participating employer in the E-Verify program.

Build, Deploy, and Maintain AI for an Unpredictable World

Striveworks helps organizations harness the power of artificial intelligence to solve real-world national security and business challenges by serving as the command center between data, models, and business outcomes. Founded by data scientists and engineers, Striveworks set out to make the journey from deployment to ongoing optimization simple and effective.

With Striveworks, organizations aren’t just deploying AI—they’re building systems that remain reliable, adaptable, and ready to scale in an unpredictable world. Mission-critical operations require models that perform where they’re deployed, scale as workloads grow, and adapt rapidly as AI capabilities advance. Striveworks meets these demands—increasing reliability and performance while lowering costs and enabling confident, data-driven decision-making in dynamic environments.

The Role

As a Machine Learning Engineer at Striveworks, you’ll be challenged—and trusted—on day one to be a core contributor to both the customer-driven projects and the enduring products of the company. You will represent Striveworks as a technology builder on projects and solutions that leverage Chariot, our proprietary AI operations (AIOps) platform, and you will inform and contribute to future capabilities of that platform. You will inform, envision, and help extend Striveworks’ core software products. You will work alongside data scientists, software engineers, and DevOps engineers to transform machine learning models into operational capabilities.

You’re right for this opportunity if you value and possess technical expertise and enjoy pushing the boundaries of your own capabilities. You’re outcome-driven and are passionate about applying both software engineering and data science to solve real-world problems. You know that building customer-centric solutions, communicating clearly, and capturing repeatable value into productized capabilities are all important. 

Your day-to-day will include:

• Developing machine learning models and custom analytics that are applied to image, video, text, geospatial, time series, and structured data
• Orchestrating and automating complex data engineering and analytic pipelines
• Envisioning, specifying, and, at times, designing and implementing core product functionality
• Conducting mission-critical fieldwork in support of customers and other stakeholders

This position offers a hybrid/on-site work environment at our office in northwest Austin, TX. You will be expected to travel up to 30% of the time.

The Right Fit

In addition to the specific skills and expertise detailed below, we are looking for individuals who share our values. Sharing a set of values allows us to move at the speed of trust. 

We value a high-trust work environment where people respect each other and use candor kindly and constructively. We value work that intersects passion and perseverance, we geek out about the potential of our contributions, and we find joy in working hard on things that matter. Finally, we value taking ownership, having agency, and feeling individual responsibility for collective results.

Here’s what we’re looking for:

• BS degree in computer science, machine learning, or a related discipline and 2+ years of relevant experience
• Experience contributing to data-centric systems (e.g., data engineering, data cleaning, ETL pipelines, machine learning, and other production analytics)
• Proficiency in software engineering fundamentals to include algorithms, data structures, design patterns, and at least one systems programming language (e.g., Go, Rust, C++, Java, Scala, etc.)
• Proficiency in Python and exposure to libraries like TensorFlow, PyTorch, and/or scikit-learn
• Exposure to modern software engineering tools and processes (Agile, version control, issue tracking, CI/CD, debugging, etc.)
• Active Secret (or above) US security clearance
• Due to the nature of this role, candidates must have US citizenship

The Wish List

We’re very interested in candidates who possess the above qualifications, and we appreciate and consider the addition of:

• Advanced degree in data science, machine learning, computer science, or a related discipline
• Excellence in Python and deep knowledge of libraries like TensorFlow, PyTorch, and/or scikit-learn
• Knowledge of relevant architectures and design patterns for client-server systems (e.g., asynchronous programming, REST, GraphQL, React, Vue, Angular)
• Experience implementing and deploying software into containerized or cloud environments (e.g., Docker, Kubernetes, infrastructure as code, major cloud architectures)
• Experience with machine learning applied to imagery and/or video data
• Experience building agentic systems, agentic workflows, or AI agents
• Experience defining, scoping, planning, and delivering complex technical solutions
• Experience delivering technology solutions in secure government environments

The anticipated base pay range for this position is $140,000–$165,000/year. Striveworks’ total compensation package includes a competitive base salary, equity grants, and cash bonuses.

The Benefits

• Medical/dental/vision insurance
• Voluntary life, long-term disability, accident, and hospital indemnity insurance
• HSA and FSA (including dependent care FSA) plans 
• 401(k) plan
• Unlimited PTO
• Paid parental leave

Check us out on Built In!

Striveworks is an Equal Opportunity Employer and does not discriminate in employment on the basis of race, color, religion, belief, sex (including pregnancy and gender identity or expression), national origin, social or ethnic origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors. Striveworks will not tolerate discrimination or harassment of any kind.

If you require assistance or a reasonable accommodation in the application process, please contact Operations at hr@striveworks.us.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete an employment eligibility verification form upon hire.

Striveworks is a participating employer in the E-Verify program.

Build, Deploy, and Maintain AI for an Unpredictable World

Striveworks helps organizations harness the power of artificial intelligence to solve real-world national security and business challenges by serving as the command center between data, models, and business outcomes. Founded by data scientists and engineers, Striveworks set out to make the journey from deployment to ongoing optimization simple and effective.

With Striveworks, organizations aren’t just deploying AI—they’re building systems that remain reliable, adaptable, and ready to scale in an unpredictable world. Mission-critical operations require models that perform where they’re deployed, scale as workloads grow, and adapt rapidly as AI capabilities advance. Striveworks meets these demands, increasing reliability and performance while lowering costs—and enabling confident, data-driven decision-making in dynamic environments.

The Role

As a Data Scientist at Striveworks, you’ll be challenged—and trusted—on day one to be a core contributor to the projects, products, and direction of the company. You will represent Striveworks as a technology builder on projects and solutions that leverage Chariot, our proprietary AI operations (AIOps) platform, and you will inform and contribute to future capabilities of that platform. You will work as part of a team of data scientists, machine learning engineers, software engineers, and DevOps engineers to transform machine learning models into functional products.

You’re right for this opportunity if you value and possess technical expertise and enjoy pushing the boundaries of your own capabilities. You’re outcome driven and are passionate about applying both software and data science to solve real-world problems. You know that being customer focused, rigorous in approach, clear in communication, and able to identify repeatable value opportunities are all critical to success. You are able to sense the needs of the customer, identify evolving demands, and then synthesize that feedback into actionable suggestions for Striveworks’ product teams.

Your day-to-day will include:

• Developing and validating machine learning models and custom analytic algorithms that are applied to image, video, text, geospatial, time series, and structured data
• Implementing AI-based software solutions for cloud and edge environments
• Conducting mission-critical fieldwork in support of customers and other stakeholders

This position offers a hybrid/on-site work environment at our office in northwest Austin, TX. You will be expected to travel up to 30% of the time.

The Right Fit

In addition to the specific skills and expertise detailed below, we are looking for individuals who share our values. Sharing a set of values allows us to move at the speed of trust. 

Collectively, we value a high-trust work environment where people respect each other and use candor kindly and constructively. We value work that intersects passion and perseverance, we geek out about the potential of our contributions, and we find joy in working hard on things that matter. Finally, we value taking ownership, having agency, and feeling individual responsibility for collective results.

Here’s what we’re looking for:

• BS degree in computer science, machine learning, mathematics, or a related discipline and 2+ years of relevant experience 
• Proficiency in machine learning and data science, and applying both to image and video data
• Proficiency in implementing and analyzing data structures and algorithms
• Proficiency in programming languages and libraries common to machine learning; excellence in Python is essential, as is knowledge of libraries like TensorFlow, PyTorch, and/or scikit-learn
• Exposure to software development life cycle and tools (e.g., Git, Agile) 
• Active Secret (or above) US security clearance
• Due to the nature of this role, candidates must have US citizenship

The Wish List

We’re very interested in candidates who possess the above qualifications, and we appreciate and consider the addition of:

• Advanced degree (e.g., MSA, MEng, PhD) in computer science, machine learning, mathematics, or a related discipline
• Experience deploying machine learning and data science, and applying both to production environments
• Exposure to DevOps and Cloud infrastructure (e.g., Docker, Kubernetes, CI/CD, major cloud providers)
• Experience processing a variety of unstructured data types (e.g., imagery, full-motion video, text, acoustic, sonar, RF, geospatial, graphs, or telemetry signals)
• Experience building AI agents and agentic workflows
• Experience implementing ETL pipelines, data pipelines, and/or workflow automation
• Experience developing software in a compiled programming language (e.g., Go, Rust, C++, Java, etc.)
• Experience building full-stack applications (i.e., back end, front end, REST)
• Experience delivering technology solutions in secure government environments
• Experience working with federal, state, and/or local government customers

The anticipated base pay range for this position is $140,000–$165,000/year. Striveworks’ total compensation package includes a competitive base salary, equity grants, and cash bonuses.

The Benefits

• Medical/dental/vision insurance
• Voluntary life, long-term disability, accident, and hospital indemnity insurance
• HSA and FSA (including dependent care FSA) plans 
• 401(k) plan
• Unlimited PTO
• Paid parental leave

Striveworks is an Equal Opportunity Employer and does not discriminate in employment on the basis of race, color, religion, belief, sex (including pregnancy and gender identity or expression), national origin, social or ethnic origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors. Striveworks will not tolerate discrimination or harassment of any kind.

If you require assistance or a reasonable accommodation in the application process, please contact Operations at hr@striveworks.us.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete an employment eligibility verification form upon hire.

Striveworks is a participating employer in the E-Verify program.

Build, Deploy, and Maintain AI for an Unpredictable World

Striveworks helps organizations harness the power of artificial intelligence to solve real-world national security and business challenges by serving as the command center between data, models, and business outcomes. Founded by data scientists and engineers, Striveworks set out to make the journey from deployment to ongoing optimization simple and effective.

With Striveworks, organizations aren’t just deploying AI—they’re building systems that remain reliable, adaptable, and ready to scale in an unpredictable world. Mission-critical operations require models that perform where they’re deployed, scale as workloads grow, and adapt rapidly as AI capabilities advance. Striveworks meets these demands—increasing reliability and performance while lowering costs and enabling confident, data-driven decision-making in dynamic environments.

The Role

As a Senior Machine Learning Engineer at Striveworks, you’ll be challenged—and trusted—on day one to be a core contributor to both the customer-driven projects and the enduring products of the company. You will be a key Striveworks representative and technology builder on projects and solutions that leverage Chariot, our proprietary AIOps platform, and you will inform and contribute to future capabilities of that platform. You will inform, envision, and help extend Striveworks’ core software products. You will work alongside data scientists, software engineers, and DevOps engineers to transform machine learning models into operational capabilities.

You’re right for this opportunity if you value and possess technical expertise and enjoy pushing the boundaries of your own capabilities. You’re outcome-driven and are passionate about applying both software engineering and data science to solve real-world problems. You know that building customer-centric solutions, communicating clearly, and capturing repeatable value into productized capabilities are all important. 

Your day-to-day will include:

• Working with customers, engineers, and other stakeholders to define clear requirements that solve customers’ problems and leverage the capabilities of our AI operations platform
• Developing machine learning models and custom analytics that are applied to image, video, text, geospatial, time series, and structured data
• Orchestrating and automating complex data engineering and analytic pipelines
• Envisioning, specifying, and, at times, designing and implementing core product functionality
• Opportunities to conduct mission-critical field work

This position offers a fully remote work environment, or you can work hybrid/on site at our office in northwest Austin, TX. You will be expected to travel up to 25% of the time.  

The Right Fit

In addition to the specific skills and expertise detailed below, we are looking for individuals who share our values. Sharing a set of values allows us to move at the speed of trust. 

We value a high-trust work environment where people respect each other and use candor kindly and constructively. We value work that intersects passion and perseverance, we geek out about the potential of our contributions, and we find joy in working hard on things that matter. Finally, we value taking ownership, having agency, and feeling individual responsibility for collective results.

Here’s what we’re looking for:

• BS degree in computer science, machine learning, or a related discipline and 6+ years relevant experience
• Demonstrated experience delivering data-centric systems (e.g., data engineering, data cleaning, ETL pipelines, machine learning, and other production analytics)
• Proficiency in programming languages and libraries common to machine learning; excellence in Python is essential, as is knowledge of libraries like TensorFlow, PyTorch, and/or scikit-learn
• Proficiency in software engineering fundamentals to include algorithms, data structures, design patterns, and at least one systems programming language (e.g., Go, Rust, C++, Java, Scala, etc.)
• Proficiency with modern software engineering tools and processes (Agile, version control, issue tracking, CI/CD, debugging, etc.)
• Eligibility and willingness to obtain and maintain a Secret (or above) US security clearance
• Due to the nature of this role, candidates must have US citizenship

The Wish List

We’re very interested in candidates who possess the above qualifications, and we appreciate and consider the addition of:

• Advanced degree in data science, machine learning, computer science, or a related discipline
• Knowledge of relevant architectures and design patterns for client-server systems (e.g., asynchronous programming, REST, GraphQL, React, Vue, Angular)
• Experience implementing and deploying software into containerized or cloud environments (e.g., Docker, Kubernetes [k8s], infrastructure as code, major cloud architectures)
• Experience with a variety of unstructured data types (e.g., imagery, full motion video, text, acoustic, sonar, RF, telemetry signals)
• Experience building agentic systems, agentic workflows, or AI agents
• Experience defining, scoping, planning, and delivering complex technical solutions
• Experience leading a small team
• Experience delivering technology solutions in secure government environments
• Active Secret (or above) US security clearance 

The anticipated base pay range for this position is $160,000–$200,000/year. Striveworks’ total compensation package includes a competitive base salary, equity grants, and cash bonuses.

The Benefits

• Medical/dental/vision insurance
• Voluntary life, long-term disability, accident, and hospital indemnity insurance
• HSA and FSA (including dependent care FSA) plans 
• 401(k) plan
• Unlimited PTO
• Paid parental leave

Check us out on Built In!

Striveworks is an Equal Opportunity Employer and does not discriminate in employment on the basis of race, color, religion, belief, sex (including pregnancy and gender identity or expression), national origin, social or ethnic origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors. Striveworks will not tolerate discrimination or harassment of any kind.

If you require assistance or a reasonable accommodation in the application process, please contact Operations at hr@striveworks.us.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete an employment eligibility verification form upon hire.

Striveworks is a participating employer in the E-Verify program.

Build, Deploy, and Maintain AI for an Unpredictable World

Striveworks helps organizations harness the power of artificial intelligence to solve real-world national security and business challenges by serving as the command center between data, models, and business outcomes. Founded by data scientists and engineers, Striveworks set out to make the journey from deployment to ongoing optimization simple and effective.

With Striveworks, organizations aren’t just deploying AI—they’re building systems that remain reliable, adaptable, and ready to scale in an unpredictable world. Mission-critical operations require models that perform where they’re deployed, scale as workloads grow, and adapt rapidly as AI capabilities advance. Striveworks meets these demands, increasing reliability and performance while lowering costs—and enabling confident, data-driven decision-making in dynamic environments.

The Role

As a Staff Machine Learning Engineer at Striveworks, you will be challenged—and trusted—on day one to be both a core contributor and a customer-facing technical leader on the projects and direction of the company. In this mission-critical work, you will design AI-powered solutions, you will bring them into being—from data shaping and ingestion, through analytics, to end-user delivery—and you will inform future platform capabilities.

You’re right for this opportunity if you value and possess technical expertise and enjoy pushing the boundaries of your own capabilities. You are passionate about applying both software engineering and data science to solve real-world problems. You are comfortable simultaneously leading a team, executing directly on critical elements of the plan, and presenting vision and outcomes to your customer.

Your day-to-day will include:

• Working with customers, engineers, and other stakeholders to define clear requirements that solve the customers’ problems and leverage the capabilities of our AI operations platform.
• Translating requirements into a technical approach, design, scoping estimate, and execution plan.
• Leading execution teams to achieve on-time completion of project deliverables mapped to customer business value while making key individual contributions throughout the process.
• Designing, orchestrating, and automating complex data pipelines and algorithms within modern architectures (cloud, event-driven, microservices, etc.).
• Guiding the development of machine learning models and custom analytics applied to image, video, text, geospatial, time series, and structured data.  
• Raising insights, opportunities, challenges, and feedback in order to improve group-level practice, capture reusable functionality, expand company opportunities, and accelerate time to value.
• Conducting mission-critical fieldwork and interfacing with customers and other stakeholders at their work sites.

This position offers a fully remote work environment, or you can work hybrid/on site at our office in northwest Austin, TX. You will be expected to travel up to 20% of the time. 

The Right Fit

In addition to the specific skills and expertise detailed below, we are looking for individuals who share our values. Sharing a set of values allows us to move at the speed of trust. 

Collectively, we value a high-trust work environment where people respect each other and use candor kindly and constructively. We value work that intersects passion and perseverance, we geek out about the potential of our contributions, and we find joy in working hard on things that matter. Finally, we value taking ownership, having agency, and feeling individual responsibility for collective results.

Here’s what we’re looking for:

• Advanced degree in data science, machine learning, computer science, or a related discipline and 10+ years of relevant experience 
• Broad proficiency in programming languages common to machine learning (excellence in Python is essential, as is knowledge of libraries like TensorFlow, PyTorch, and scikit-learn) and systems programming (e.g., Go, Rust, C++, Java, Scala, etc.)
• Proficiency in the design and delivery of algorithms, data structures, and production analytics and in the use of design patterns in cloud environments
• Demonstrated experience defining, scoping, planning, and delivering complex technical solutions in production environments
• Proficiency with modern software engineering tools and processes (Agile, version control, issue tracking, CI/CD, debugging, etc.)
• Demonstrated ability to lead, manage, and mentor small cross-functional teams that work across office, remote, and customer sites
• Ability to communicate complex topics with professionalism, competence, and clarity to internal and external stakeholders (both technical and non-technical) via documents, presentations, and conversations
• Active Secret (or above) US security clearance
• Due to the nature of this role, candidates must have US citizenship

The Wish List

We’re very interested in candidates who possess the above qualifications, and we appreciate and consider the addition of:

• Experience with Kubernetes (k8s) and horizontally scaled architectures
• Knowledge of messaging systems such as NATS, Kafka, RabbitMQ, or similar
• Experience building AI agents and workflows
• Experience with complex and varied data types, such as multi-spectral imagery, full motion video, acoustic or sonar signals, synthetic aperture radar, or hardware telemetry
• Experience delivering technology solutions in secure government environments

The anticipated base pay range for this position is $200,000–$250,000/year. Striveworks’ total compensation package includes a competitive base salary, equity grants, and cash bonuses. 

The Benefits

• Medical/dental/vision insurance
• Voluntary life, long-term disability, accident, and hospital indemnity insurance
• HSA and FSA (including dependent care FSA) plans 
• 401(k) plan
• Unlimited PTO
• Paid parental leave

Check us out on Built In!

Striveworks is an Equal Opportunity Employer and does not discriminate in employment on the basis of race, color, religion, belief, sex (including pregnancy and gender identity or expression), national origin, social or ethnic origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors. Striveworks will not tolerate discrimination or harassment of any kind.

If you require assistance or a reasonable accommodation in the application process, please contact Operations at hr@striveworks.us.

In compliance with federal law, all persons hired will be required to verify their identity and eligibility to work in the United States and to complete an employment eligibility verification form upon hire.

Striveworks is a participating employer in the E-Verify program.

Build, Deploy, and Maintain AI for an Unpredictable World

Striveworks helps organizations harness the power of artificial intelligence to solve real-world national security and business challenges by serving as the command center between data, models, and business outcomes. Founded by data scientists and engineers, Striveworks set out to make the journey from deployment to ongoing optimization simple and effective.

With Striveworks, organizations aren’t just deploying AI—they’re building systems that remain reliable, adaptable, and ready to scale in an unpredictable world. Mission-critical operations require models that perform where they’re deployed, scale as workloads grow, and adapt rapidly as AI capabilities advance. Striveworks meets these demands—increasing reliability and performance while lowering costs and enabling confident, data-driven decision-making in dynamic environments.

The Role

As a Senior Machine Learning Engineer at Striveworks, you’ll be challenged—and trusted—on day one to be a core contributor to both the customer-driven projects and the enduring products of the company. You will be a key Striveworks representative and technology builder on projects and solutions that leverage Chariot, our proprietary AIOps platform, and you will inform and contribute to future capabilities of that platform. You will inform, envision, and help extend Striveworks’ core software products. You will work alongside data scientists, software engineers, and DevOps engineers to transform machine learning models into operational capabilities.

You’re right for this opportunity if you value and possess technical expertise and enjoy pushing the boundaries of your own capabilities. You’re outcome-driven and are passionate about applying both software engineering and data science to solve real-world problems. You know that building customer-centric solutions, communicating clearly, and capturing repeatable value into productized capabilities are all important. 

Your day-to-day will include:

• Working with customers, engineers, and other stakeholders to define clear requirements that solve customers’ problems and leverage the capabilities of our AI operations platform
• Developing machine learning models and custom analytics that are applied to image, video, text, geospatial, time series, and structured data
• Orchestrating and automating complex data engineering and analytic pipelines
• Envisioning, specifying, and, at times, designing and implementing core product functionality
• Opportunities to conduct mission-critical field work

This position offers a fully remote work environment, or you can work hybrid/on site at our office in northwest Austin, TX. You will be expected to travel up to 25% of the time.  

The Right Fit

In addition to the specific skills and expertise detailed below, we are looking for individuals who share our values. Sharing a set of values allows us to move at the speed of trust. 

We value a high-trust work environment where people respect each other and use candor kindly and constructively. We value work that intersects passion and perseverance, we geek out about the potential of our contributions, and we find joy in working hard on things that matter. Finally, we value taking ownership, having agency, and feeling individual responsibility for collective results.

Here’s what we’re looking for:

• BS degree in computer science, machine learning, or a related discipline and 6+ years relevant experience
• Demonstrated experience delivering data-centric systems (e.g., data engineering, data cleaning, ETL pipelines, machine learning, and other production analytics)
• Proficiency in programming languages and libraries common to machine learning; excellence in Python is essential, as is knowledge of libraries like TensorFlow, PyTorch, and/or scikit-learn
• Proficiency in software engineering fundamentals to include algorithms, data structures, design patterns, and at least one systems programming language (e.g., Go, Rust, C++, Java, Scala, etc.)
• Proficiency with modern software engineering tools and processes (Agile, version control, issue tracking, CI/CD, debugging, etc.)
• Active Secret (or above) US security clearance
• Due to the nature of this role, candidates must have US citizenship

The Wish List

We’re very interested in candidates who possess the above qualifications, and we appreciate and consider the addition of:

• Advanced degree in data science, machine learning, computer science, or a related discipline
• Knowledge of relevant architectures and design patterns for client-server systems (e.g., asynchronous programming, REST, GraphQL, React, Vue, Angular)
• Experience implementing and deploying software into containerized or cloud environments (e.g., Docker, Kubernetes [k8s], infrastructure as code, major cloud architectures)
• Experience with a variety of unstructured data types (e.g., imagery, full motion video, text, acoustic, sonar, RF, telemetry signals)
• Experience building agentic systems, agentic workflows, or AI agents
• Experience defining, scoping, planning, and delivering complex technical solutions
• Experience leading a small team
• Experience delivering technology solutions in secure government environments 

The anticipated base pay range for this position is $160,000–$200,000/year. Striveworks’ total compensation package includes a competitive base salary, equity grants, and cash bonuses.

The Benefits

• Medical/dental/vision insurance
• Voluntary life, long-term disability, accident, and hospital indemnity insurance
• HSA and FSA (including dependent care FSA) plans 
• 401(k) plan
• Unlimited PTO
• Paid parental leave

Check us out on Built In!

Striveworks is an Equal Opportunity Employer and does not discriminate in employment on the basis of race, color, religion, belief, sex (including pregnancy and gender identity or expression), national origin, social or ethnic origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors. Striveworks will not tolerate discrimination or harassment of any kind.

If you require assistance or a reasonable accommodation in the application process, please contact Operations at hr@striveworks.us.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete an employment eligibility verification form upon hire.

Striveworks is a participating employer in the E-Verify program.

Build, Deploy, and Maintain AI for an Unpredictable World

Striveworks helps organizations harness the power of artificial intelligence to solve real-world national security and business challenges by serving as the command center between data, models, and business outcomes. Founded by data scientists and engineers, Striveworks set out to make the journey from deployment to ongoing optimization simple and effective.

With Striveworks, organizations aren’t just deploying AI—they’re building systems that remain reliable, adaptable, and ready to scale in an unpredictable world. Mission-critical operations require models that perform where they’re deployed, scale as workloads grow, and adapt rapidly as AI capabilities advance. Striveworks meets these demands, increasing reliability and performance while lowering costs—and enabling confident, data-driven decision-making in dynamic environments.

The Role

As a Staff Machine Learning Engineer at Striveworks, you will be challenged—and trusted—on day one to be both a core contributor and a customer-facing technical leader on the projects and direction of the company. In this mission-critical work, you will design AI-powered solutions, you will bring them into being—from data shaping and ingestion, through analytics, to end-user delivery—and you will inform future platform capabilities.

You’re right for this opportunity if you value and possess technical expertise and enjoy pushing the boundaries of your own capabilities. You are passionate about applying both software engineering and data science to solve real-world problems. You are comfortable simultaneously leading a team, executing directly on critical elements of the plan, and presenting vision and outcomes to your customer.

Your day-to-day will include:

• Working with customers, engineers, and other stakeholders to define clear requirements that solve the customers’ problems and leverage the capabilities of our AI operations platform.
• Translating requirements into a technical approach, design, scoping estimate, and execution plan.
• Leading execution teams to achieve on-time completion of project deliverables mapped to customer business value while making key individual contributions throughout the process.
• Designing, orchestrating, and automating complex data pipelines and algorithms within modern architectures (cloud, event-driven, microservices, etc.).
• Guiding the development of machine learning models and custom analytics applied to image, video, text, geospatial, time series, and structured data.  
• Raising insights, opportunities, challenges, and feedback in order to improve group-level practice, capture reusable functionality, expand company opportunities, and accelerate time to value.
• Conducting mission-critical fieldwork and interfacing with customers and other stakeholders at their work sites.

This position offers a fully remote work environment, or you can work hybrid/on site at our office in northwest Austin, TX. You will be expected to travel up to 20% of the time. 

The Right Fit

In addition to the specific skills and expertise detailed below, we are looking for individuals who share our values. Sharing a set of values allows us to move at the speed of trust. 

Collectively, we value a high-trust work environment where people respect each other and use candor kindly and constructively. We value work that intersects passion and perseverance, we geek out about the potential of our contributions, and we find joy in working hard on things that matter. Finally, we value taking ownership, having agency, and feeling individual responsibility for collective results.

Here’s what we’re looking for:

• Advanced degree in data science, machine learning, computer science, or a related discipline and 10+ years of relevant experience 
• Broad proficiency in programming languages common to machine learning (excellence in Python is essential, as is knowledge of libraries like TensorFlow, PyTorch, and scikit-learn) and systems programming (e.g., Go, Rust, C++, Java, Scala, etc.)
• Proficiency in the design and delivery of algorithms, data structures, and production analytics and in the use of design patterns in cloud environments
• Demonstrated experience defining, scoping, planning, and delivering complex technical solutions in production environments
• Proficiency with modern software engineering tools and processes (Agile, version control, issue tracking, CI/CD, debugging, etc.)
• Demonstrated ability to lead, manage, and mentor small cross-functional teams that work across office, remote, and customer sites
• Ability to communicate complex topics with professionalism, competence, and clarity to internal and external stakeholders (both technical and non-technical) via documents, presentations, and conversations
• Eligibility and willingness to obtain and maintain a Secret (or above) US security clearance
• Due to the nature of this role, candidates must have US citizenship

The Wish List

We’re very interested in candidates who possess the above qualifications, and we appreciate and consider the addition of:

• Experience with Kubernetes (k8s) and horizontally scaled architectures
• Knowledge of messaging systems such as NATS, Kafka, RabbitMQ, or similar
• Experience building AI agents and workflows
• Experience with complex and varied data types, such as multi-spectral imagery, full motion video, acoustic or sonar signals, synthetic aperture radar, or hardware telemetry
• Experience delivering technology solutions in secure government environments
• Active Secret (or above) US security clearance

The anticipated base pay range for this position is $200,000–$250,000/year. Striveworks’ total compensation package includes a competitive base salary, equity grants, and cash bonuses. 

The Benefits

• Medical/dental/vision insurance
• Voluntary life, long-term disability, accident, and hospital indemnity insurance
• HSA and FSA (including dependent care FSA) plans 
• 401(k) plan
• Unlimited PTO
• Paid parental leave

Check us out on Built In!

Striveworks is an Equal Opportunity Employer and does not discriminate in employment on the basis of race, color, religion, belief, sex (including pregnancy and gender identity or expression), national origin, social or ethnic origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors. Striveworks will not tolerate discrimination or harassment of any kind.

If you require assistance or a reasonable accommodation in the application process, please contact Operations at hr@striveworks.us.

In compliance with federal law, all persons hired will be required to verify their identity and eligibility to work in the United States and to complete an employment eligibility verification form upon hire.

Striveworks is a participating employer in the E-Verify program.

ABOUT THIS OPPORTUNITY

We are looking for a Data Scientist who views machine learning as a product, not just a research project. You will be a foundational member of our AI team, responsible for designing, building, and deploying sophisticated models that solve complex business problems. You aren't just an expert in XGBoost or Transformers; you are an expert in building the pipelines that make these models reliable, scalable, and impactful.

WHAT YOU'LL DO
^{Essential Job Duties & Functions}

• End-to-End Model Development: Design and implement the full ML lifecycle—from exploratory data analysis (EDA) and feature engineering to model selection, tuning, and validation.
• GCP Architecture: Leverage the full Google Cloud AI suite (Vertex AI, BigQuery ML, Dataflow, and Pub/Sub) to build robust, cloud-native ML solutions.
• MLOps & Engineering: Implement CI/CD for machine learning (CT - Continuous Training) to ensure models remain performant in production environments.
• Strategic Leadership: Partner with stakeholders to translate ambiguous business challenges into technical roadmaps. Mentor junior scientists and advocate for best practices in code quality and experiment tracking.
• Look for opportunities to embed AI as a repeatable co-pilot in daily workflows by integrating experimentation into real work, and continuously refining its use with sound judgment and validation.

WHAT YOU’LL BRING

• 5+ years in a professional Data Science role with a track record of deploying models at scale.
• Proficiency in Vertex AI, BigQuery, Cloud Storage, and Looker. Experience with Kubeflow is a major plus.
• Expert-level Python (pandas, scikit-learn, PyTorch/TensorFlow), Spark, and advanced SQL.
• Deep understanding of statistics and ML theory (e.g., Gradient Descent, Bias-Variance tradeoff, Bayesian inference).
• Experience with ETL/ELT processes, specifically using dbt.
• A strong curiosity for exploring new technologies, including AI
• A shared passion for and ability to demonstrate onX’s Company Values.
• Permanent US work authorization is a condition of employment with onX.

Our Tech Stack

• Data Warehouse: BigQuery
• Orchestration: Airflow (Cloud Composer)
• Modeling: Vertex AI Pipelines, JupyterLab
• Deployment: Docker, GKE (Google Kubernetes Engine)

Pro Tip for the Candidate: We value "clean code" as much as "smart math." If you treat your notebooks like production scripts and your Git history is a work of art, you’ll fit right in.

What Sets You Apart

• The "Product" Mindset: You understand that a model with 99% accuracy is useless if it costs more to run than the value it creates.
• Infrastructure as Code: You are comfortable with Terraform or similar tools to manage your cloud resources.
• Communication: You can explain the "why" behind a complex neural network architecture to an executive without using jargon.

THE ONX EXPERIENCE

onX is a distributed company with more than 400 employees across the country. We come together regularly to work in person and stay connected through regional basecamps and a culture that balances individual ownership with deep collaboration.

While we move quickly, we’re not a scrappy start-up. We operate with clear goals, structure, and frameworks that guide how we prioritize and execute. Priorities matter. While they may shift, data shapes how we evolve as our business, products, and the world around us change.

Clear priorities and structure don’t limit ownership - they make it possible. You’ll have the autonomy to define your work and make meaningful decisions within clear strategic boundaries. You’ll partner closely with others to solve complex problems and build solutions that scale across teams and platforms. Along the way, you’ll be supported with feedback, tools, and opportunities to grow your craft as you take on new challenges.

WHERE YOU CAN WORK

onX has created a thriving distributed workforce designed to foster connection, collaboration, and shared experience across several US locations. We have two HQ locations in Bozeman and Missoula, MT and established virtual workforce Basecamps in Austin, TX; Denver, CO; Kalispell, MT; Minneapolis, MN; Portland, OR; Salt Lake City, UT; and Seattle, WA.

HOW YOU’LL BE COMPENSATED

onX is committed to compensating all employees fairly and equitably for their contributions. For this position, applicants can expect to make between $126,000 to $149,000 upon hire. The pay range will vary based on experience, skills, certifications, and education among other factors as required in the job description. In addition, full-time onX employees are eligible for a grant of common share options with a vesting schedule and a potential annual bonus of 10% based on company performance.

WHAT WE’RE OFFERING YOU

• Competitive salaries, annual bonuses, equity, and opportunities for growth
• Comprehensive health benefits, including a no-monthly-cost medical plan
• Paid parental leave of 13 weeks for birthing parents and 5 weeks for non-birthing parents
• 401k matching at 100% for the first 3% you save and 50% from 3-5%
• Company-wide outdoor adventures and amazing outdoor industry perks
• Annual “Get Out, Get Active” funds to fuel your active lifestyle
• Flexible time away package that includes PTO, STO, VTO, and paid holidays

PERFORMANCE ESSENTIALS

In this role, success is driven by cognitive abilities such as concentration and problem-solving, essential for our computer-centric tasks. onX will explore reasonable accommodations to ensure that individuals with diverse abilities can fully engage in and contribute to the essential physical and mental functions of the job. If you need assistance or accommodation, please contact us at PC@onxmaps.com. 

Application Deadline is [day of week], [month] [day] at [0:00 pm] MST

Position open until filled. 

#LI-Remote