ICON is a technology platform - at scale, with proprietary technology that doesn't exist anywhere else on earth. We're scaling a business towards hyper-growth and we're assembling a team that will take us there.

We're looking for a sharp, execution-oriented Finance Associate to work directly with our CFO and senior leadership team. This isn't a supporting role - it's a seat at the table during one of the most consequential periods in ICON's history. You'll own financial models, support board and investor communications, and dig into the unit economics of a business that spans three distinct segments: commercial construction, defense contracts, and hardware technology sales.

If you want a career-defining stretch role at a company changing how the world builds, this is it. Our finance team is embracing AI.

RESPONSIBILITIES

• Build and maintain financial models across company, segment, and project levels — including Titan hardware economics, Formcrete revenue modeling, and government contract P&Ls
• Support quarterly board materials and monthly investor reporting — from first draft to final slide
• Perform variance analysis and forecasting, with a relentless focus on forecast accuracy over time
• Support investor requests and capital markets processes
• Partner with business leaders on commercial contract profitability and model pro forma impact before deals are signed
• Assist in treasury management, working capital analysis, and cash flow forecasting
• Own special projects across R&D, business development, and construction diligence as they arise

MINIMUM QUALIFICATIONS

• 2–5 years of experience in investment banking, FP&A, project finance, corporate finance, or a related analytical role
• Strong financial modeling skills — you build from scratch, not just from templates
• Clear communicator who can translate numbers into decisions for non-finance audiences
• Bachelor's degree in finance, economics, accounting, or a quantitative field
• Proficiency with AI and a passion for innovation
• Proficiency in Excel; experience with PowerPoint, ERP systems (NetSuite a plus), or financial planning tools is a bonus

PREFERRED SKILLS AND EXPERIENCE

• Demonstrated passion for financial modeling and the visual display of quantitative information.
• Strong interpersonal and communication skills; experience in effectively communicating key data, including presentations to senior management, board or other outside partners.
• Ability and desire to communicate financial concepts and information to individuals at all levels including finance and non-finance managers.

WHO THRIVES HERE?

• People who want their work to matter beyond the spreadsheet
• Self-starters who move fast, ask good questions, and don't wait to be told what to do
• Candidates from non-traditional paths - construction finance, government contracting, manufacturing - are strongly encouraged to apply.

About the role

Join us as a Commercial Growth Associate Account Executive! In this entry-level role, you'll manage the complete sales process and drive revenue growth in your assigned region. We're looking for a dedicated and motivated individual with a sales strategy and a go-getter attitude. Hard work, enthusiasm, and initiative are highly valued.

MongoDB’s Sales Culture

MongoDB is always developing and innovating — not only in our technology but also in our sales go-to-market strategy. Our sales leadership is committed to building the best salesforce in technology. This means, inspiring and enabling success for everyone on the team. We equip you to be successful and close deals, and we want your feedback and input on how we can continue to “Think Big and Go Far.” As a crucial part of the Sales team at MongoDB, you will have access to a lucrative market and learn how to sell from some of the most successful sales leaders in the software industry.

What you will be doing

• Manage a book of business of several million dollars, responsible for growth and retention of high value accounts
• Proactively, identify, qualify, and close a sales pipeline 
• Strategically prospect into CTOs, Engineering/IT Leaders, & developers
• Become a product expert and understand all components of MongoDB
• Manage your time efficiently 
• Build strong and effective relationships, resulting in growth opportunities
• Partner with our Solution Architects and work closely with the Professional Services team to achieve customer satisfaction
• Participate in our sales enablement trainings, including our comprehensive Sales Bootcamp, sophisticated sales training, and leadership and development programs

What you bring to the table

• 1-2  years of field experience in quota-carrying experience in a fast-paced and competitive market.
• Demonstrated ability to open new accounts and generate qualified pipeline
• A proven track record of overachievement and hitting sales targets
• Ability to articulate the business value of complex enterprise technology
• Skilled in building business champions
• Fluent in English
• Driven and competitive. Possess a strong desire to be successful
• Familiarity with databases, develops and open source technology a plus

 Things we love

• Previous sales development experience
• Passionate about growing your career in the largest market in software (database)
• Previous Sales Methodology training (e.g. MEDDIC, SPIN, Challenger Sales)
• Familiarity with databases, develops and open source technology a plus

Why join now

• MongoDB invests heavily in the development of each of our new hires & continuous career development
• Best in breed Sales trainings in MEDDIC and Command of the Message, including our comprehensive Sales Bootcamps and development programs

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID: 1273362798

Do you want to be a part of the clean energy movement? Are you passionate about improving our environment for this generation and those to follow? Are you ready to take on new challenges and collaborate with a future-focused team leading the way into new markets? Join Nexamp! 

This is where you can learn from industry leaders and become one yourself. It's fast-paced, mission-based work that challenges the status quo. Be on the team that's changing the world. 

What we’re looking for: 

Nexamp is looking to hire a Senior Utility-Scale Development Finance Associate. You will be responsible to support Nexamp’s utility-scale development efforts by serving as a bridge between the Utility-Scale Development and Capital Markets teams. The Senior Associate helps ensure project assumptions, diligence materials, and operational insights are accurately reflected in financial analyses, financing activities, and ongoing facility management. By improving coordination across development and financing workstreams, this role helps advance financeable projects, support efficient capital deployment, and strengthen management of existing financing relationships.

We are accepting candidates across our hub offices of Chicago, IL, Boston, MA, and Austin, TX, where you will be hybrid. You will report to the Senior Vice President, Utility-Scale. 

What you’ll do:  

• Serve as the analytical cross-functional partner and primary point of contact between the Utility-Scale Development team and Capital Markets, translating project-level development updates (schedule, permitting, commercial terms, budget) into financial and strategic inputs that drive project prioritization, financing, and decision-making. 
• Maintain and update project-level and portfolio-level financial models for the evaluation of utility-scale project opportunities. 
• Coordinate internal workstreams and track deliverables during the execution of debt, tax equity, tax credit transfer, and other structed financing transactions and ensuring materials are delivered on time throughout the transaction lifecycle. 
• Prepare and update utility-scale financing facilities, including lender reporting, covenant compliance tracking, consent and waiver requests, and coordinate inputs with internal teams and financing counterparties. 
• Monitor and analyze market trends, financing structures, and investor activity across renewable energy capital markets, preparing internal materials to support PPA origination, tax credit monetization, M&A opportunities, and other capital deployment decisions. 
• Prepare presentations, transaction summaries, and internal approval materials used by senior management, investment committees, and financing counterparties to support utility-scale project decision-making.

What you’ll bring: 

• Bachelor’s degree in Finance, Economics, Business, Engineering, Accounting, or a related field or equivalent combination of education and relevant work experience.   
• 2+ years of relevant experience in renewable energy, project finance, development finance, capital markets, investment banking, consulting, or a related analytical role.  
• Proficiency in Excel and PowerPoint with strong financial modeling and analytical skills, with the ability to interpret project economics and support scenario analysis.   
• Strong organizational and project management skills, with attention to detail and ability to manage multiple workstreams and deadlines while working in a fast-paced environment.  
• Ability to gather, synthesize, and clearly communicate project-level information through presentations, memos, and approval materials that support diligence, reporting, and decision-making. 
• Experience supporting financial analysis, budgeting, forecasting, or valuation work, preferably in energy or infrastructure.  
• Exposure to utility-scale solar, storage, or broader renewable energy development is preferred.
• Familiarity with project finance concepts, including debt, tax equity, tax credit transfer, or other structured financing solutions, is preferred.
• Experience supporting due diligence, transaction execution, or management of financing or investment processes is a plus.  
• Understanding of key project development inputs such as schedule, budget, commercial assumptions, and milestone tracking is preferred.  
• Commitment to Nexamp's mission and have a passion for solving tomorrow's climate crisis today.
• Demonstrated experience in effectively communicating information, ideas, and perspectives with people inside and beyond your organization.   
• Experience in showcasing initiative to make improvements to current work, processes, products, and services across the organization. We value accountability and an ownership mentality. 
• Ability to ask appropriate questions, analyze data, identify the root causes of problems, and present creative solutions. 
• Expertise in building strong internal and external relationships with customers and stakeholders, instilling trust and loyalty across the industry. 
• Eagerness to develop a fundamental understanding of how Nexamp operates and then apply that knowledge effectively to inform business decisions.  

If you don’t meet 100% of the above qualifications, but see yourself contributing, please apply.

 At Nexamp, our mission is to build the future of energy so it is clean, simple, and accessible for all. We are committed to providing a work environment free from discrimination. We are proud to be an equal opportunity employer. We do not discriminate against applicants on the basis of race, ethnicity, religion, sex, gender, sexual orientation, gender identity, disability status, veteran status, or any other basis protected by law. By encouraging a culture where ideas and decisions come from all people, we believe it will help us grow, innovate, and be a part of environmental and social change.

You’ll love working here because:  

Not only will you get to take part in meaningful work and have the chance to change the world alongside innovative, dedicated, and motivated peers, but you will also have access to all the benefits that Nexamp offers! This includes our competitive compensation package; a 401(k) employer-match; health, dental, and vision insurance starting day one; flexible paid time off and holiday PTO; commuter benefits, and cell phone reimbursement. We have headquarters in Boston, MA and Chicago, IL, in addition to growing offices nationwide. We provide healthy snacks, coffee, service days and other volunteer opportunities, company outings, and more!  

Compensation   

The reasonably estimated salary for this role at Nexamp ranges from $84,000 - $105,000. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual bonus programs based on individual and company performance, non-annual sales incentive plans, or other non-annual incentive plans). Additionally, you may be eligible to participate in the Company’s stock option plan. Actual base salary may vary based upon, but is not limited to, skills and qualifications, internal equity, performance, and geographic location. 

Nexamp's People team manages all aspects of recruitment and hiring within our organization. We want to inform third-party recruiters, staffing firms, and related agencies that Nexamp does not accept unsolicited resumes. Resumes will only be considered from these entities if a signed agreement is in place and the People team explicitly authorizes external recruiting assistance for a specific position. Any unsolicited resumes received will be deemed the property of Nexamp. We want to emphasize that Nexamp is not liable for any fees associated with unsolicited resumes. 

About the Role

We’re looking for a detail-oriented and highly organized Tradeshow Associate to support the planning and execution of key industry tradeshows and event activations that strengthen brand awareness and drive demand. In this role, you’ll help coordinate logistics, manage pre- and post-event workflows, and ensure our presence at each show is executed flawlessly.

As a critical member of the Events team, you’ll collaborate closely with marketing, sales, and external vendors to deliver polished, on-brand experiences across your assigned events. This is an individual contributor role reporting into the Director of Events, and is ideal for someone looking to grow their career in event and tradeshow operations.

Our preference is for this role to be based out of our San Mateo, CA headquarters. We are also open to candidates located in any of our U.S. offices, including Phoenix, Salt Lake City, Austin, New York, Tampa, or Philadelphia.

What You'll Do

• Assist in planning, organizing, and executing field marketing events such workshops, executive dinners, lunch & learns and virtual events, supporting Field Marketing Managers to drive their growth against quarterly goals
• Manage event logistics end to end - from venue sourcing, contract management, stakeholder scheduling and communication to post-event follow up
• Help streamline campaign management setup and post-event follow using Marketo and Salesforce
• Negotiate and manage contracts with vendors, venues, and other partners, ensuring favorable terms and timely deliverables
• Coordinate and facilitate effective communication among cross-functional teams throughout the event process

What You Bring

• 2-4 years of experience in event planning for a technology company (ideally third-party events)
• Proven ability to execute, day in and day out, at an incredibly high level against consistent results
• Excellent communicator with proven ability to clearly convey complex ideas and data in written, presentation and spoken formats to a variety of audiences
• Entrepreneurial drive & mindset
• Salesforce.com and Marketo/Hubspot
• 0 inbox mentality
• Ability to travel up to 40%

Employee Benefits

Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:

• Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans
• Nationwide medical, vision and dental coverage
• Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options
• Expanded mental health support
• Paid parental leave policy & fertility benefits
• Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
• Professional development stipend
• Fertility Stipend 
• Wellness/fitness benefits
• Healthy lunches provided daily
• Commuter benefits

Additional Information

• You must be independently authorized to work in the U.S. We are unable to sponsor or take over sponsorship of an employment visa for this role, at this time.

About the Role

We’re looking for a detail-oriented and highly organized Tradeshow Associate to support the planning and execution of key industry tradeshows and event activations that strengthen brand awareness and drive demand. In this role, you’ll help coordinate logistics, manage pre- and post-event workflows, and ensure our presence at each show is executed flawlessly.

As a critical member of the Events team, you’ll collaborate closely with marketing, sales, and external vendors to deliver polished, on-brand experiences across your assigned events. This is an individual contributor role reporting into the Director of Events, and is ideal for someone looking to grow their career in event and tradeshow operations.

Our preference is for this role to be based out of our San Mateo, CA headquarters. We are also open to candidates located in any of our U.S. offices, including Phoenix, Salt Lake City, Austin, New York, Tampa, or Philadelphia.

What You'll Do

• Assist in planning, organizing, and executing field marketing events such workshops, executive dinners, lunch & learns and virtual events, supporting Field Marketing Managers to drive their growth against quarterly goals
• Manage event logistics end to end - from venue sourcing, contract management, stakeholder scheduling and communication to post-event follow up
• Help streamline campaign management setup and post-event follow using Marketo and Salesforce
• Negotiate and manage contracts with vendors, venues, and other partners, ensuring favorable terms and timely deliverables
• Coordinate and facilitate effective communication among cross-functional teams throughout the event process

What You Bring

• 2-4 years of experience in event planning for a technology company (ideally third-party events)
• Proven ability to execute, day in and day out, at an incredibly high level against consistent results
• Excellent communicator with proven ability to clearly convey complex ideas and data in written, presentation and spoken formats to a variety of audiences
• Entrepreneurial drive & mindset
• Salesforce.com and Marketo/Hubspot
• 0 inbox mentality
• Ability to travel up to 40%

Employee Benefits

Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:

• Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans
• Nationwide medical, vision and dental coverage
• Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options
• Expanded mental health support
• Paid parental leave policy & fertility benefits
• Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
• Professional development stipend
• Fertility Stipend 
• Wellness/fitness benefits
• Healthy lunches provided daily
• Commuter benefits

Additional Information

• You must be independently authorized to work in the U.S. We are unable to sponsor or take over sponsorship of an employment visa for this role, at this time.

About the Role

We’re looking for a detail-oriented and highly organized Tradeshow Associate to support the planning and execution of key industry tradeshows and event activations that strengthen brand awareness and drive demand. In this role, you’ll help coordinate logistics, manage pre- and post-event workflows, and ensure our presence at each show is executed flawlessly.

As a critical member of the Events team, you’ll collaborate closely with marketing, sales, and external vendors to deliver polished, on-brand experiences across your assigned events. This is an individual contributor role reporting into the Director of Events, and is ideal for someone looking to grow their career in event and tradeshow operations.

Our preference is for this role to be based out of our San Mateo, CA headquarters. We are also open to candidates located in any of our U.S. offices, including Phoenix, Salt Lake City, Austin, New York, Tampa, or Philadelphia.

What You'll Do

• Assist in planning, organizing, and executing field marketing events such workshops, executive dinners, lunch & learns and virtual events, supporting Field Marketing Managers to drive their growth against quarterly goals
• Manage event logistics end to end - from venue sourcing, contract management, stakeholder scheduling and communication to post-event follow up
• Help streamline campaign management setup and post-event follow using Marketo and Salesforce
• Negotiate and manage contracts with vendors, venues, and other partners, ensuring favorable terms and timely deliverables
• Coordinate and facilitate effective communication among cross-functional teams throughout the event process

What You Bring

• 2-4 years of experience in event planning for a technology company (ideally third-party events)
• Proven ability to execute, day in and day out, at an incredibly high level against consistent results
• Excellent communicator with proven ability to clearly convey complex ideas and data in written, presentation and spoken formats to a variety of audiences
• Entrepreneurial drive & mindset
• Salesforce.com and Marketo/Hubspot
• 0 inbox mentality
• Ability to travel up to 40%

Employee Benefits

Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:

• Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans
• Nationwide medical, vision and dental coverage
• Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options
• Expanded mental health support
• Paid parental leave policy & fertility benefits
• Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
• Professional development stipend
• Fertility Stipend 
• Wellness/fitness benefits
• Healthy lunches provided daily
• Commuter benefits

Additional Information

• You must be independently authorized to work in the U.S. We are unable to sponsor or take over sponsorship of an employment visa for this role, at this time.

About the Role

We’re looking for a detail-oriented and highly organized Tradeshow Associate to support the planning and execution of key industry tradeshows and event activations that strengthen brand awareness and drive demand. In this role, you’ll help coordinate logistics, manage pre- and post-event workflows, and ensure our presence at each show is executed flawlessly.

As a critical member of the Events team, you’ll collaborate closely with marketing, sales, and external vendors to deliver polished, on-brand experiences across your assigned events. This is an individual contributor role reporting into the Director of Events, and is ideal for someone looking to grow their career in event and tradeshow operations.

Our preference is for this role to be based out of our San Mateo, CA headquarters. We are also open to candidates located in any of our U.S. offices, including Phoenix, Salt Lake City, Austin, New York, Tampa, or Philadelphia.

What You'll Do

• Assist in planning, organizing, and executing field marketing events such workshops, executive dinners, lunch & learns and virtual events, supporting Field Marketing Managers to drive their growth against quarterly goals
• Manage event logistics end to end - from venue sourcing, contract management, stakeholder scheduling and communication to post-event follow up
• Help streamline campaign management setup and post-event follow using Marketo and Salesforce
• Negotiate and manage contracts with vendors, venues, and other partners, ensuring favorable terms and timely deliverables
• Coordinate and facilitate effective communication among cross-functional teams throughout the event process

What You Bring

• 2-4 years of experience in event planning for a technology company (ideally third-party events)
• Proven ability to execute, day in and day out, at an incredibly high level against consistent results
• Excellent communicator with proven ability to clearly convey complex ideas and data in written, presentation and spoken formats to a variety of audiences
• Entrepreneurial drive & mindset
• Salesforce.com and Marketo/Hubspot
• 0 inbox mentality
• Ability to travel up to 40%

Employee Benefits

Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:

• Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans
• Nationwide medical, vision and dental coverage
• Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options
• Expanded mental health support
• Paid parental leave policy & fertility benefits
• Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
• Professional development stipend
• Fertility Stipend 
• Wellness/fitness benefits
• Healthy lunches provided daily
• Commuter benefits

Additional Information

• You must be independently authorized to work in the U.S. We are unable to sponsor or take over sponsorship of an employment visa for this role, at this time.

About the Role

We’re looking for a detail-oriented and highly organized Tradeshow Associate to support the planning and execution of key industry tradeshows and event activations that strengthen brand awareness and drive demand. In this role, you’ll help coordinate logistics, manage pre- and post-event workflows, and ensure our presence at each show is executed flawlessly.

As a critical member of the Events team, you’ll collaborate closely with marketing, sales, and external vendors to deliver polished, on-brand experiences across your assigned events. This is an individual contributor role reporting into the Director of Events, and is ideal for someone looking to grow their career in event and tradeshow operations.

Our preference is for this role to be based out of our San Mateo, CA headquarters. We are also open to candidates located in any of our U.S. offices, including Phoenix, Salt Lake City, Austin, New York, Tampa, or Philadelphia.

What You'll Do

• Assist in planning, organizing, and executing field marketing events such workshops, executive dinners, lunch & learns and virtual events, supporting Field Marketing Managers to drive their growth against quarterly goals
• Manage event logistics end to end - from venue sourcing, contract management, stakeholder scheduling and communication to post-event follow up
• Help streamline campaign management setup and post-event follow using Marketo and Salesforce
• Negotiate and manage contracts with vendors, venues, and other partners, ensuring favorable terms and timely deliverables
• Coordinate and facilitate effective communication among cross-functional teams throughout the event process

What You Bring

• 2-4 years of experience in event planning for a technology company (ideally third-party events)
• Proven ability to execute, day in and day out, at an incredibly high level against consistent results
• Excellent communicator with proven ability to clearly convey complex ideas and data in written, presentation and spoken formats to a variety of audiences
• Entrepreneurial drive & mindset
• Salesforce.com and Marketo/Hubspot
• 0 inbox mentality
• Ability to travel up to 40%

Employee Benefits

Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:

• Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans
• Nationwide medical, vision and dental coverage
• Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options
• Expanded mental health support
• Paid parental leave policy & fertility benefits
• Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
• Professional development stipend
• Fertility Stipend 
• Wellness/fitness benefits
• Healthy lunches provided daily
• Commuter benefits

Additional Information

• You must be independently authorized to work in the U.S. We are unable to sponsor or take over sponsorship of an employment visa for this role, at this time.

About the Role

We’re looking for a detail-oriented and highly organized Tradeshow Associate to support the planning and execution of key industry tradeshows and event activations that strengthen brand awareness and drive demand. In this role, you’ll help coordinate logistics, manage pre- and post-event workflows, and ensure our presence at each show is executed flawlessly.

As a critical member of the Events team, you’ll collaborate closely with marketing, sales, and external vendors to deliver polished, on-brand experiences across your assigned events. This is an individual contributor role reporting into the Director of Events, and is ideal for someone looking to grow their career in event and tradeshow operations.

Our preference is for this role to be based out of our San Mateo, CA headquarters. We are also open to candidates located in any of our U.S. offices, including Phoenix, Salt Lake City, Austin, New York, Tampa, or Philadelphia.

What You'll Do

• Assist in planning, organizing, and executing field marketing events such workshops, executive dinners, lunch & learns and virtual events, supporting Field Marketing Managers to drive their growth against quarterly goals
• Manage event logistics end to end - from venue sourcing, contract management, stakeholder scheduling and communication to post-event follow up
• Help streamline campaign management setup and post-event follow using Marketo and Salesforce
• Negotiate and manage contracts with vendors, venues, and other partners, ensuring favorable terms and timely deliverables
• Coordinate and facilitate effective communication among cross-functional teams throughout the event process

What You Bring

• 2-4 years of experience in event planning for a technology company (ideally third-party events)
• Proven ability to execute, day in and day out, at an incredibly high level against consistent results
• Excellent communicator with proven ability to clearly convey complex ideas and data in written, presentation and spoken formats to a variety of audiences
• Entrepreneurial drive & mindset
• Salesforce.com and Marketo/Hubspot
• 0 inbox mentality
• Ability to travel up to 40%

Employee Benefits

Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:

• Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans
• Nationwide medical, vision and dental coverage
• Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options
• Expanded mental health support
• Paid parental leave policy & fertility benefits
• Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
• Professional development stipend
• Fertility Stipend 
• Wellness/fitness benefits
• Healthy lunches provided daily
• Commuter benefits

Additional Information

• You must be independently authorized to work in the U.S. We are unable to sponsor or take over sponsorship of an employment visa for this role, at this time.

About the Role

We’re looking for a detail-oriented and highly organized Tradeshow Associate to support the planning and execution of key industry tradeshows and event activations that strengthen brand awareness and drive demand. In this role, you’ll help coordinate logistics, manage pre- and post-event workflows, and ensure our presence at each show is executed flawlessly.

As a critical member of the Events team, you’ll collaborate closely with marketing, sales, and external vendors to deliver polished, on-brand experiences across your assigned events. This is an individual contributor role reporting into the Director of Events, and is ideal for someone looking to grow their career in event and tradeshow operations.

Our preference is for this role to be based out of our San Mateo, CA headquarters. We are also open to candidates located in any of our U.S. offices, including Phoenix, Salt Lake City, Austin, New York, Tampa, or Philadelphia.

What You'll Do

• Assist in planning, organizing, and executing field marketing events such workshops, executive dinners, lunch & learns and virtual events, supporting Field Marketing Managers to drive their growth against quarterly goals
• Manage event logistics end to end - from venue sourcing, contract management, stakeholder scheduling and communication to post-event follow up
• Help streamline campaign management setup and post-event follow using Marketo and Salesforce
• Negotiate and manage contracts with vendors, venues, and other partners, ensuring favorable terms and timely deliverables
• Coordinate and facilitate effective communication among cross-functional teams throughout the event process

What You Bring

• 2-4 years of experience in event planning for a technology company (ideally third-party events)
• Proven ability to execute, day in and day out, at an incredibly high level against consistent results
• Excellent communicator with proven ability to clearly convey complex ideas and data in written, presentation and spoken formats to a variety of audiences
• Entrepreneurial drive & mindset
• Salesforce.com and Marketo/Hubspot
• 0 inbox mentality
• Ability to travel up to 40%

Employee Benefits

Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:

• Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans
• Nationwide medical, vision and dental coverage
• Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options
• Expanded mental health support
• Paid parental leave policy & fertility benefits
• Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
• Professional development stipend
• Fertility Stipend 
• Wellness/fitness benefits
• Healthy lunches provided daily
• Commuter benefits

Additional Information

• You must be independently authorized to work in the U.S. We are unable to sponsor or take over sponsorship of an employment visa for this role, at this time.

BillionToOne is seeking an Automation Service Engineering Associate II to support high-throughput clinical patient testing in our CLIA-certified laboratory. This role provides primary service response for laboratory operations at our Union City site, including troubleshooting, repair, and maintenance of laboratory equipment and automation. The role will also contribute to cross-functional initiatives aimed at improving reliability, throughput, and quality. The ideal candidate excels at customer service, resolves issues with laboratory automation, and maintains thorough, compliant documentation. This is an on-site role supporting critical clinical operations; occasional off-hours support may be required.

Shift Hours: Tuesday-Saturday, 3pm-11:30pm (+PM Shift Differential)

Austin Expansion Update:
We are building a brand-new state-of-the-art laboratory in Austin, Texas, expected to launch in late 2027 / early 2028, and we are looking for talented laboratory professionals who want to be part of this journey from the very beginning.

Candidates hired into this role will initially relocate to the Bay Area (Union City, CA) to train and work alongside our experienced laboratory teams. During this time (up to ~18 months), you will gain deep hands-on experience with BillionToOne’s cutting-edge molecular diagnostic workflows, quality systems, and laboratory operations before transitioning to our new Austin facility once it opens.

This is a unique opportunity to gain hands-on training with our experienced lab teams and become one of the founding members of our Austin laboratory.

Responsibilities:

• Provide first-line service response for automated processes and instrumentation across the Union City facility.
• Execute and/or coordinate routine preventive maintenance for laboratory instruments and automation systems.
• Perform equipment qualifications, including Installation (IQ), Operational (OQ), and Performance Qualification (PQ).
• Troubleshoot and triage equipment issues; coordinate vendor support and escalations as needed.
• Draft and revise documentation related to equipment operation, maintenance, and troubleshooting.
• Maintain organized spare parts inventory and comprehensive, GDP-compliant service records.
• Identify, propose, and help implement process improvements; support testing and validation plans.
• Participate in special projects and cross-functional initiatives as assigned.

Qualifications:

• Bachelor’s degree in a scientific or engineering discipline.
• 1+ year of hands-on experience servicing liquid handlers, or 2+ years in a technical service role (biotech, medical devices, clinical lab, or related).
• Familiarity with coding basics and flow control logic used in automation workflows.
• Understanding of clinical laboratory assays and their applications.
• Demonstrated ability to identify, analyze, and solve problems with minimal direction.
• Ability to interpret data to prioritize work and guide troubleshooting.
• Excellent documentation skills and working knowledge of Good Documentation Practices (GDP).
• Strong customer service orientation and effective verbal and written communication.
• Proven ability to work collaboratively and build strong cross-functional relationships.
• High attention to detail, accuracy, initiative, and self-motivation.
• Capacity and willingness to learn in a complex, fast-paced laboratory environment.

Nice-to-Haves:

• Experience troubleshooting liquid handler scripts and/or programming for laboratory automation.
• Experience with general programming or scripting languages.
• Experience working in a CLIA-regulated clinical laboratory environment.
• Experience developing and delivering training programs and conducting knowledge transfer.

Benefits And Perks:

• Working alongside brilliant, kind, passionate and dedicated colleagues, in an empowering environment, toward a global vision, striving for a future in which transformative molecular diagnostics can help millions of patients
• Open, transparent culture that includes weekly Town Hall meetings
• The ability to indirectly or directly change the lives of hundreds of thousands patients
• Multiple medical benefit options; employee premiums paid 100% of select plans, dependents covered up to 80%
• Extremely generous Family Bonding Leave for new parents (16 weeks, paid at 100%)
• Supplemental fertility benefits coverage 
• Retirement savings program including a 4% Company match
• Increase paid time off with increased tenure
• Latest and greatest hardware (laptop, lab equipment, facilities)
• Daily on-site lunches provided from top eateries
• A variety of perks on campus (state of the art gym, restaurant)
• Free on-site EV charging (compatible with all EVs, including Tesla)

"}" data-sheets-userformat="{"2":769,"3":{"1":0},"11":4,"12":0}">At BillionToOne, we are proud to offer a combination of a (1) base pay range (actual amount offered is based on experience and salary/equity options split that the candidate chooses), (2) generous equity options offering, (3) corporate bonus program, on top of (4) industry leading company benefits (free healthcare options, 401k match, very generous fully paid parental leave, etc.).

For this position, we offer a total compensation package of $83,781 per year, including a base pay rate of $31.48 - $32.36 per hour.

BillionToOne is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

• Perform specimen receipt and accessioning according to the laboratory’s standard operating procedures
• Perform isolation procedures according to the laboratory’s standard operating procedures to CLA responsibilities
• Maintain equipment according to the laboratory’s standard operating procedures
• Clean labware, equipment, and benches
• Prepare documents and binders for equipment and personnel records
• Document all corrective actions taken when test systems deviate from the established performance specifications
• Perform and document routine preventative maintenance
• Prepare reagents required for laboratory preparation
• Communicate effectively with coworkers and non- laboratory personnel
• Report all concerns of accessioning quality and/or safety to the Laboratory Director, Supervisor, or Safety Officer
• Participate in inspection preparation activities
• Review of controlled documents as assigned
• Participate in the training of new accessioning personnel on current procedures including the following:
  • Provide hands-on training
  • Provide guidance, feedback, and mentorship while respecting various learning styles
  • Ensure appropriate documentation is reviewed and completed
  • Participate in training meetings
  • Prioritize a positive work environment
  • Exhibit a dedication to team work above and beyond scheduled daily work
• Participate in projects and process improvements for sample receipt and accessioning

Qualifications:

• Bachelor’s degree or equivalent in biology or related life sciences field
• Excellent attention to detail
• Effective written and verbal communication skills
• The ability to multitask and work independently

Nice-To-Haves:

• Biophysics, Molecular biology (DNA purification, PCR, electrophoresis) or next-generation DNA sequencing laboratory experience
• At least 6 months of experience with molecular biology techniques in a research or clinical laboratory
• Previous clinical laboratory experience is preferred

Benefits And Perks:

• Working alongside brilliant, kind, passionate and dedicated colleagues, in an empowering environment, toward a global vision, striving for a future in which transformative molecular diagnostics can help millions of patients
• Open, transparent culture that includes weekly Town Hall meetings
• The ability to indirectly or directly change the lives of hundreds of thousands patients
• Multiple medical benefit options; employee premiums paid 100% of select plans, dependents covered up to 80%
• Extremely generous Family Bonding Leave for new parents (16 weeks, paid at 100%)
• Supplemental fertility benefits coverage 
• Retirement savings program including a 4% Company match
• Increase paid time off with increased tenure
• Latest and greatest hardware (laptop, lab equipment, facilities)
• Daily on-site lunches provided from top eateries
• A variety of perks on campus (state of the art gym, restaurant)
• Free on-site EV charging (compatible with all EVs, including Tesla)

At BillionToOne, we are proud to offer a combination of (1) competitive base pay, (2) the opportunity for professional growth, (3) corporate bonus program, on top of (4) industry leading company benefits (free healthcare options, 401k match, very generous fully paid parental leave, etc.).

For this position, we offer a total compensation package of $64,178 per year, including a base pay rate of $28.47 per hour.

We’re seeking Associate Account Executives (AAE) to work strategically with tenured Account Executives (AE) to drive sales activity through the early, middle and late stages of a deal to generate closed-won business. 

This is a unique opportunity to work directly with veteran AEs and get intimate exposure to the Navan sales playbook ultimately preparing you for an exciting growth path in your sales career. At Navan, you'll be at the forefront of innovation, connecting cutting-edge travel and expense solutions with industry-leading companies. 

What You'll Do:

• Early-stage sales activity: prospect research, tailored email and phone call outreach, setting and conducting discovery calls, logging and tracking daily activities 
• Mid-stage sales activity: Mapping prospect org and conducting targeted outreach to identified stakeholders, provide AE with intel from continued research, nurture relevant contacts, participate in MEDDPICCs and create action plans w/ AE 
• Late-stage sales activity: Prepare external presentation material with AE, prepare internal brief material with AE, coordinate with AM/launch team for proper handoff

What We're Looking For:

• 2+ years of progressive experience working in client facing role(s) interacting with high-level stakeholders (C Suite, VPs, Directors) 
• Demonstrated project-management experience 
• Hands on experience in data analysis to drive process efficiencies 
• Experience using tools like Salesforce
• Passion for business and mapping out solutions 

Role Objective

The Sales Associate works to achieve store sales goals by setting the ALO experience & Brand Mission standard. Creating an authentic, organic experience of excellence for every guest through genuine connection, product education and educating customers about our community and culture. This individual is an expert in all facets of product knowledge, including features, benefits, fabric, usage, design, and care. The Sales Associate thrives working on a team and relishes a culture of feedback and excellence.  

Key Job Responsibilities 

• Impacts the business and store environment in a positive manner aligning with store leadership and company goals. 
• Drive and exceed sales goals by leading ALO's Flow initiatives, while optimizing productivity and efficiency
• Ensure engagement with customers and provide a friendly and easy to shop environment
• Continue to build the client relationship daily with our customers
• In partnership with leadership team, analyze reports to strategize and deliver results; support achieving action plans focusing on deficient areas and highlight growth opportunities
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed.
• Knowledge of store goals, company communication, initiatives, new product launches and any additional information required by the Store Leadership Team; educate on guest-facing initiatives on the floor
• Confidently introduces all facets of the ALO business model (Retail, Yoga, Café) through personal testimony and knowledge of all aspects and details
• Leverages company tools, incentives, and strategies to support meeting store goals
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Educates guests and staff on our product, community and culture
• Understand and protect the Daily schedule that prioritizes the best business strategy, in partnership with the Store Leadership
• Assists in processing shipment and ensuring product flow including but not limited to visual merchandising placement and daily replenishment excellence
• Ensure all front and back of house procedures are executed in accordance with company Policy & Procedures
• Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Sales Associate Qualifications 

• Preferred 1+ years prior work experience in a client-centric, sales environment
• Passion for customer service and delivering exceptional experiences
• Aligns with and embodies ALO's Guiding Principles
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift 

Sales Associate Schedule 

Part-Time non-exempt associates are expected to work up to 30 hours per week, based on the needs of the business, for a shift minimum of 4 hours. Full-Time non-exempt associates are expected to have open availability, 7 days a week, between 32 - 40 hours. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for Bella+Canvas, ALO, and free membership to ALO Wellness, with access to hundreds of streaming fitness and yoga classes with top instructors
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries

#LI-JJ1

#LI-2

#li-onsite

OVERVIEW

The Operations Associate is critical in the store team and is responsible for driving profitability and efficiency. The Operations Associate will work closely with the Operations & Visual Management team in initiating, completing work, and providing feedback to the team to achieve optimal results supporting total store operations.  

Key Job Responsibilities 

• Execute inventory management processes effectively with a focus on maximizing inventory accuracy and reducing shrink
• Investigate and root cause inventory accuracy issues, partnering with the General/Store Manager to escalate process or system gaps
• Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
• Maintain and champion strong visual standards for the sales floor
• Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
• Support a safe work environment and efficient operation through strong stockroom standards and processes
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Management team.  
• Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Identify product concerns and communicate inventory needs to support the business goals
• Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Operations Associate Qualifications 

• 1+ years prior work experience in a client-centric, sales & operational environment
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift
• Passion for customer service and delivering exceptional experiences
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Aligns with and embodies Alo’s Guiding Principles  

 Operations Associate Schedule 

Part-Time non-exempt associates are expected to work up to 30 hours per week, based on the needs of the business, for a shift minimum of 4 hours. Full-Time non-exempt associates are expected to have open availability, 7 days a week, between 32 - 40 hours. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for Bella+Canvas, ALO, and free membership to ALO Wellness, with access to hundreds of streaming fitness and yoga classes with top instructors
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries

#LI-JJ1

#LI-2

#li-onsite

Role Objective

The Sales Associate works to achieve store sales goals by setting the ALO experience & Brand Mission standard. Creating an authentic, organic experience of excellence for every guest through genuine connection, product education and educating customers about our community and culture. This individual is an expert in all facets of product knowledge, including features, benefits, fabric, usage, design, and care. The Sales Associate thrives working on a team and relishes a culture of feedback and excellence.  

Key Job Responsibilities 

• Impacts the business and store environment in a positive manner aligning with store leadership and company goals. 
• Drive and exceed sales goals by leading ALO's Flow initiatives, while optimizing productivity and efficiency
• Ensure engagement with customers and provide a friendly and easy to shop environment
• Continue to build the client relationship daily with our customers
• In partnership with leadership team, analyze reports to strategize and deliver results; support achieving action plans focusing on deficient areas and highlight growth opportunities
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed.
• Knowledge of store goals, company communication, initiatives, new product launches and any additional information required by the Store Leadership Team; educate on guest-facing initiatives on the floor
• Confidently introduces all facets of the ALO business model (Retail, Yoga, Café) through personal testimony and knowledge of all aspects and details
• Leverages company tools, incentives, and strategies to support meeting store goals
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Educates guests and staff on our product, community and culture
• Understand and protect the Daily schedule that prioritizes the best business strategy, in partnership with the Store Leadership
• Assists in processing shipment and ensuring product flow including but not limited to visual merchandising placement and daily replenishment excellence
• Ensure all front and back of house procedures are executed in accordance with company Policy & Procedures
• Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Sales Associate Qualifications 

• Preferred 1+ years prior work experience in a client-centric, sales environment
• Passion for customer service and delivering exceptional experiences
• Aligns with and embodies ALO's Guiding Principles
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift 

Sales Associate Schedule 

Full-Time non-exempt associates are expected to work up to 40 hours per week, based on the needs of the business, for a shift minimum of 4 hours. Full-Time non-exempt associates are expected to have open availability, 7 days a week, between 32 - 40 hours. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for Bella+Canvas, ALO, and free membership to ALO Wellness, with access to hundreds of streaming fitness and yoga classes with top instructors
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries

#LI-JJ1

#LI-2

#li-onsite

Role Objective 

The Sales Associate works to achieve store sales goals by setting the ALO experience & Brand Mission standard. Creating an authentic, organic experience of excellence for every guest through genuine connection, product education and educating customers about our community and culture. This individual is an expert in all facets of product knowledge, including features, benefits, fabric, usage, design, and care. The Sales Associate thrives working on a team and relishes a culture of feedback and excellence.  

Key Job Responsibilities 

• Impacts the business and store environment in a positive manner aligning with store leadership and company goals. 
• Drive and exceed sales goals by leading ALO's Flow initiatives, while optimizing productivity and efficiency
• Ensure engagement with customers and provide a friendly and easy to shop environment
• Continue to build the client relationship daily with our customers
• In partnership with leadership team, analyze reports to strategize and deliver results; support achieving action plans focusing on deficient areas and highlight growth opportunities
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed.
• Knowledge of store goals, company communication, initiatives, new product launches and any additional information required by the Store Leadership Team; educate on guest-facing initiatives on the floor
• Confidently introduces all facets of the ALO business model (Retail, Yoga, Café) through personal testimony and knowledge of all aspects and details
• Leverages company tools, incentives, and strategies to support meeting store goals
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Educates guests and staff on our product, community and culture
• Understand and protect the Daily schedule that prioritizes the best business strategy, in partnership with the Store Leadership
• Assists in processing shipment and ensuring product flow including but not limited to visual merchandising placement and daily replenishment excellence
• Ensure all front and back of house procedures are executed in accordance with company Policy & Procedures
• Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Sales Associate Qualifications 

• Preferred 1+ years prior work experience in a client-centric, sales environment
• Passion for customer service and delivering exceptional experiences
• Aligns with and embodies ALO's Guiding Principles
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift 

Sales Associate Schedule 

Part-Time non-exempt associates are expected to work up to 30 hours per week, based on the needs of the business, for a shift minimum of 4 hours. Full-Time non-exempt associates are expected to have open availability, 7 days a week, between 32 - 40 hours. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for Bella+Canvas, ALO, and free membership to ALO Wellness, with access to hundreds of streaming fitness and yoga classes with top instructors
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries

#LI-JJ1

#LI-2

#li-onsite

OVERVIEW

The Visual Lead is responsible for achieving store sales & maximizing profitability through Visual Merchandising in partnership with the Visual Manager. The Visual Lead will work closely with the Operations & Visual Manager in initiating, delegating work, and providing feedback to the team to achieve optimal results supporting total store operations.   

Visual Leader 

• Manage execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management 
• Maintains strategic product presentation and merchandising by ensuring product recovery, restock, destock, and making visual merchandising change in accordance with directive and with partnership of the Visual Manager 
• Effectively plans Visual floor changes with the management team through payroll management and adapting the zone and visual support to the needs of the business. 
• Executes and maintains visual direction from planning through executing to meeting company expectations, budgets, timeline 
• Utilizes reporting tools in partnership with management to identify business opportunities with product placement, outfitting, and stock levels. Makes changes as necessary 

Business Leader  

• Partner with Operations & Visual Manager to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized 
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies 
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests 

People Leader 

• Leads by example and inspires staff in daily operations and guest experience 
• Partner with management to provide coaching, guidance and direction to Associates; responsible for recruitment and development of talent 
• Use company performance tools to evaluate each operations associate and provide constant feedback to drive individual growth and improvement in partnership with the store leader 

Business Partner  

• Collaborate with Operations Lead to ensure cross-functional training, and Sales & Service Lead to ensure the business is well-executed 
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Manager (e.g. from the SCC)
• Open and close the store in accordance to visual standards 

Visual Lead Qualifications: 

• 2+ Years prior work experience in a client-centric, sales environment 
• Proven leadership capabilities demonstrating excellent decision making 
• Values feedback, receptive to receiving feedback and eager to provide 
• High energy, upbeat and enthusiastic with the ability to integrate fun and work 
• Self-motivated with a desire to achieve results and excel individually, and as a team 
• Excellent interpersonal and written communication skills 
• Aligns with and embodies ALO's guiding principles
• Job Level: Associate

The Visual Lead is full-time and requires 32-40 hours per week fulfilling the job description as stated above. To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to have open availability and are expected to work variable shifts including peak days and weekends. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

JUST SOME OF THE PERKS 

• Generous employee discount for Bella+Canvas, ALO , and free membership to ALO Wellness, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries

#LI-JJ1

#LI-3

#li-onsite

About GLG's Events Marketing Team

GLG is the world's leading platform for trusted human expertise. We deliver access to the freshest perspectives of the world’s experts at the forefront of their industries, so clients can gain a strategic edge. Our global teams leverage leading technology and decades of proprietary data to help our clients answer business-critical and complex questions within the industry’s most trusted research environment.

Position Overview

GLG's Senior Associate, Event Marketing sits within the Marketing function and is responsible for marketing GLG's events to the right clients at the right time. This role is responsible for audience acquisition for events in GLG's portfolio — combining campaign execution with targeted outreach to convert the right clients into registered attendees and engaged participants. Day-to-day, the Events Specialist partners closely with event programmers, content leads, and marketing operations to plan campaign strategy, develop promotional copy, target the right client audiences, and drive RSVPs and attendance.

Overall Values

We seek bright, positive, and flexible people who also:

• Act with the highest integrity and professionalism in all their endeavors

• Utilize superior analytical and problem-solving skills

• Think creatively and focus on opportunities for growth and lead others to do the same

• Express a strong desire to work in a team

• Respond effectively to management direction and clients' needs

• Demonstrate the ability and initiative to handle increasing responsibility over time

Key Responsibilities

Client outreach and audience development

• Conduct daily direct email to clients to drive attendance and engagement across all event types

• Partner with event programmers and content leads to build and refine target audience lists aligned to each event's topic and maximize RSVP conversion/event fill rates

• Deliver client-facing communications with a high bar for professionalism, clarity, and brand voice across both written and verbal channels

Marketing campaign execution

• Support the development and execution of email marketing campaigns promoting GLG events, including audience segmentation, campaign build, deployment, and performance tracking

• Write and edit promotional and descriptive copy for event invitations, landing pages, reminders, and post-event follow-ups

• Collaborate with Marketing Operations and Brand to ensure outreach and campaign activity align with broader marketing programs and messaging standards

• Track and report on email and outreach campaign performance against standard marketing metrics -- open rates, click-through rates, RSVP and conversion rates, unsubscribes -- and translate insights into improvements

Event project and logistical support

• Support the operational management of multiple concurrent meetings and events, including strategic scheduling across industry programs

• Research and suggest alternative GLG Network Members to align expert lineups with content and audience needs

• Provide workflow support and serve as a back-up to Event Managers as needed

• Track project-level budget and ROI inputs tied to outreach and marketing activity

Required Skills

Potential candidates must possess:

• Bachelor's degree, equivalent experience, or certification(s) in a related industry

• Ideally, 2+ years of experience in marketing, email marketing, or campaign management, preferably in a B2B or professional services environment

• Demonstrated experience executing email marketing campaigns, including audience segmentation, A/B testing, deployment, and performance reporting

• Hands-on experience with marketing automation platforms, with Marketo experience strongly preferred

• Across all positions, we insist upon excellence, integrity, creativity, and a high level of professionalism

Preferred experience includes:

• Demonstrated ability to manage multiple concurrent campaigns, events, or projects, with strong prioritization and time management

• Strong written and oral communication skills, including copywriting and basic copy-editing for promotional materials

• High level of accuracy and attention to detail, particularly with audience lists, segmentation, and campaign QA

• Track record of working effectively in cross-functional teams across Marketing, Content, and Sales partners

• Comfort working in a rigorous, fast-moving environment and adapting to shifting priorities

• Results orientation paired with consistency and process discipline

• High proficiency with Microsoft Office (Excel and Word in particular); familiarity with CRM, marketing automation, and reporting tools is a plus

About GLG's Events Marketing Team

GLG is the world's leading platform for trusted human expertise. We deliver access to the freshest perspectives of the world’s experts at the forefront of their industries, so clients can gain a strategic edge. Our global teams leverage leading technology and decades of proprietary data to help our clients answer business-critical and complex questions within the industry’s most trusted research environment.

Position Overview

GLG's Senior Associate, Event Marketing sits within the Marketing function and is responsible for marketing GLG's events to the right clients at the right time. This role is responsible for audience acquisition for events in GLG's portfolio — combining campaign execution with targeted outreach to convert the right clients into registered attendees and engaged participants. Day-to-day, the Events Specialist partners closely with event programmers, content leads, and marketing operations to plan campaign strategy, develop promotional copy, target the right client audiences, and drive RSVPs and attendance.

Overall Values

We seek bright, positive, and flexible people who also:

• Act with the highest integrity and professionalism in all their endeavors

• Utilize superior analytical and problem-solving skills

• Think creatively and focus on opportunities for growth and lead others to do the same

• Express a strong desire to work in a team

• Respond effectively to management direction and clients' needs

• Demonstrate the ability and initiative to handle increasing responsibility over time

Key Responsibilities

Client outreach and audience development

• Conduct daily direct email to clients to drive attendance and engagement across all event types

• Partner with event programmers and content leads to build and refine target audience lists aligned to each event's topic and maximize RSVP conversion/event fill rates

• Deliver client-facing communications with a high bar for professionalism, clarity, and brand voice across both written and verbal channels

Marketing campaign execution

• Support the development and execution of email marketing campaigns promoting GLG events, including audience segmentation, campaign build, deployment, and performance tracking

• Write and edit promotional and descriptive copy for event invitations, landing pages, reminders, and post-event follow-ups

• Collaborate with Marketing Operations and Brand to ensure outreach and campaign activity align with broader marketing programs and messaging standards

• Track and report on email and outreach campaign performance against standard marketing metrics -- open rates, click-through rates, RSVP and conversion rates, unsubscribes -- and translate insights into improvements

Event project and logistical support

• Support the operational management of multiple concurrent meetings and events, including strategic scheduling across industry programs

• Research and suggest alternative GLG Network Members to align expert lineups with content and audience needs

• Provide workflow support and serve as a back-up to Event Managers as needed

• Track project-level budget and ROI inputs tied to outreach and marketing activity

Required Skills

Potential candidates must possess:

• Bachelor's degree, equivalent experience, or certification(s) in a related industry

• Ideally, 2+ years of experience in marketing, email marketing, or campaign management, preferably in a B2B or professional services environment

• Demonstrated experience executing email marketing campaigns, including audience segmentation, A/B testing, deployment, and performance reporting

• Hands-on experience with marketing automation platforms, with Marketo experience strongly preferred

• Across all positions, we insist upon excellence, integrity, creativity, and a high level of professionalism

Preferred experience includes:

• Demonstrated ability to manage multiple concurrent campaigns, events, or projects, with strong prioritization and time management

• Strong written and oral communication skills, including copywriting and basic copy-editing for promotional materials

• High level of accuracy and attention to detail, particularly with audience lists, segmentation, and campaign QA

• Track record of working effectively in cross-functional teams across Marketing, Content, and Sales partners

• Comfort working in a rigorous, fast-moving environment and adapting to shifting priorities

• Results orientation paired with consistency and process discipline

• High proficiency with Microsoft Office (Excel and Word in particular); familiarity with CRM, marketing automation, and reporting tools is a plus

Who Are We Looking For?

We are on the hunt for an experienced financial services sales representative to help us set the standards for identifying and converting new business at Vestwell through financial advisors. You will play a fundamental role in achieving our ambitious revenue growth objectives by owning and managing full sales cycle in your assigned territory to promote Vestwell’s growth in the financial advisor marketplace.

A comfort level with smart business development activity including frequent phone calls and emails, value proposition formatting and positioning, working with channel partners, perfecting constituent databases, qualifying prospects, and closing sales is a must. This role will report directly to the Director, Internal Sales & Strategy, and will partner cross-functionally across Vestwell teams.

As an ideal candidate, you have experience in a new business development role in a high-growth environment and have experience building, maintaining, and executing a sales pipeline. You’re exceptional at managing multiple competing priorities and adapting to a flexible and fast-paced environment. We’re a growth stage startup after all. Last, but certainly not least, you’re driven by a fresh perspective and entrepreneurial spirit.

What Will You Be Doing?

You will be the main driver for converting organic and sourced leads into plan sales within your sales region. That’s just the base-line.

Day-to-Day, You May Also Be Expected To:

• Initiate and develop a healthy lead prospecting practice and lead to contact conversion rate.
• Create consistency in lead gen, growing and maintaining ongoing relationships to drive pipeline in your territory. 
• Develop repeat regional relationships with new financial advisor prospects.
• Maintain a robust retirement plan sales pipeline in your region. 
• Convert plan opportunities into closed won opportunities through a repeatable, scalable process. 
• Practice a proven and successful sales methodology (MEDDPICC). 
• Successfully hit KPIs month over month; inclusive of but not limited to successfully meeting your quota and hitting your key performance indicator metrics MoM.
• Work in collaboration with the regional RVPs to support repeat advisors, small market solutions in the territory, etc. 
• Support the regional RVP on any prospecting needs.

Requirements

The Necessities

• 1+ years in a B2B sales, preferably in retirement, FinTech, payroll, or a similar industry.
• Ability to carry a plan sale over the entire sales cycle from prospecting to conversion.
• Demonstrated success in achieving sales goals (Rep of the year, Quota club, etc.).
• Strong attention to detail and a passion for creating a top-notch selling environment and process.
• A hunter with a proven track record of forecasting, and executing new sales through a repeatable and scalable sales process and pipeline.
• Self-starter who can operate well in a collaborative team environment. 
• Good knowledge of Salesforce, comfort level with other Sales technology.
• Excellent written and verbal communication skills are a must.
• Proven ability to prioritize multiple projects and tasks, adapt to changing needs, and tackle new challenges daily!

The Extras

• Startup and/or financial services experience
• Understanding of the defined contribution space a plus!

This role will be based in our New York City or Austin office, and will be part of Vestwell's hybrid in-office operation.

The expected OTE for this position is approximately $82K ($65K base + up to $17K variable). Please note that salary bands are based on NY and other similar metro areas and may differ based on where the role is ultimately hired.

Role Summary:

The Inside Sales Associate is a responsive, detail-oriented professional who thrives on creating meaningful first impressions and guiding potential partners through the start of their journey with inKind. The goal of the Inside Sales Associate is to engage with restaurant owners/operators who have expressed interest by assessing their eligibility and moving qualified opportunities seamlessly into the next stage of the sales process. In this role, you will play a key part in supporting company growth by responding to inbound applications, conducting discovery conversations, and ensuring every prospective partner experiences inKind’s value from the very first touchpoint.

Who Thrives Here:

People who thrive in this role tend to:

• Take ownership and follow through relentlessly, driving work forward and closing loops even when direction is evolving or ambiguous
• Communicate clearly and build strong relationships, working effectively with both restaurant partners and internal teams to move opportunities forward
• Stay composed and solution-oriented under pressure, approaching challenges with resilience and a bias toward action
• Learn quickly and test new approaches, using feedback and experimentation to continuously improve results
• Stay focused on outcomes, bringing persistence and energy to long sales cycles and doing the work required to move deals forward

Responsibilities/Essential Functions: 

• Respond promptly to inbound interest, qualifying fit, and ensuring a smooth transition through the sales funnel
• Evaluate inbound leads based on defined criteria (concept type, financial health, location, etc) to determine partnership readiness
• Conduct discovery conversations with potential partners to understand their needs, business goals, and alignment with inKind’s offerings
• Maintain an organized and up-to-date pipeline of inbound opportunities in Salesforce, ensuring all stages and communications are accurately tracked
• Identify bottlenecks or inefficiencies within the inbound lead process and propose enhancements to improve outcomes
• Review and follow up with previous or inactive leads that may be newly qualified or re-interested
• Own administrative tasks related to inbound pipeline management, such as data hygiene, tracking KPIs, and reporting on lead conversion rates
• Provide feedback on inbound lead quality and trends to improve marketing campaigns and demand generation efforts.

Minimum Qualifications:

• 1+ years in an Inside Sales, Sales Development, or other sales role, preferably in Hospitality, FinTech, or SaaS
• Excellent written and verbal communication skills and the ability to build relationships quickly
• Salesforce and Outreach experience or comparable CRM or email automation software

Preferred Qualifications:

• Experience working with restaurants or food-related entities/clients
• Experience in a start-up environment is a plus

Work Environment:

• The candidate in this position will be primarily located in an office environment and be exposed to lighting, temperature, and noise level conditions typical of that environment
• This position is primarily in-person, with an expectation of in-person work at the physical office location in Austin, Texas 

Some of our Benefits: 

• Generous PTO and company holiday policy + company paid Short Term Disability
• 100% employer covered health and dental insurance for our direct employees (a set plan is covered, with higher tier healthcare coverage available at employee's additional cost; dependent coverage is at employee's cost); vision plan available at employee's additional cost
• Child Care Benefits and generous parental leave
• Dog-friendly workspace in a secure building with great views of downtown Austin
• Daily lunches and snacks for in-office team members

Salary: 

• $70,000 base + $36,000 OTE, uncapped

Location: Austin, TX | Reports to: Studio Manager | Part Time

Hourly Rate:  $16 

The Sales Associate plays a vital role in delivering a welcoming and memorable experience for every Studs customer. As the first point of contact, you’ll bring energy, product knowledge, and service excellence to every interaction — helping customers feel confident, informed, and excited about their time in the Studio.

This is a hands-on, customer-facing role ideal for someone who thrives in a fast-paced environment, loves working with people, and is excited to grow their retail and service skills. You’ll contribute to team goals, support operational tasks, and help create a Studio environment that reflects our brand and values.

Key Responsibilities:

Sales & Studio Support

• Contributes to sales and service goals by delivering an exceptional customer experience on the floor
• Welcomes and educates customers about the Studs experience, products, and piercing services
• Serves as a brand ambassador and Earscaper through personalized, one-on-one styling and service

Studio Operations

• Maintains accuracy and flow across key operational areas including appointments, POS, and inventory restocks
• Follows Studio protocols and uses judgment to escalate issues or customer concerns as needed
• Supports upkeep of the Studio environment in line with visual and brand standards

Team Culture & Values

• Follows company policies and procedures and asks for help when unsure
• Treats teammates and customers with professionalism, consistency, and care
• Brings a positive attitude and contributes to a respectful, feedback-rich Studio environment
• Open to feedback and eager to grow through collaboration and support

Requirements:

• Prior retail or customer-facing experience preferred but not required
• Must be available to work a flexible schedule of varying days and hours, including evenings, weekends, and holidays
• Must have availability to work at least 1 weekend day (Saturday or Sunday) per week, excluding approved unscheduled time away
• Reliably attend work as scheduled for up to 29 hours per week, in line with local laws and subject to any approved accommodations
• Comfortable standing for extended periods (up to 8+ hours) and able to lift/move at least 20 lbs
• Able to handle chemicals safely and follow all safety protocols
• Brings energy, curiosity, and a willingness to learn in a fast-paced team environment
• Receives feedback openly and contributes to a supportive, inclusive team culture

Benefits & Perks

• Paid Safe & Sick Leave Accrual
• FSA Health and Commuter Tax-Advantaged Accounts
• 401(k) Retirement Savings Plan
• Exclusive Employee Discounts on Piercings and Jewelry (we’ve got your friends and family covered too!)

Available Location: Austin, TX

What you’ll do as a Solutions Engineer Manager, Associate Programs

The Role: Impacting the Future of Cloudflare

As the Manager for Cloudflare’s Associate Engineer (ASE) Program, you aren't just managing a team; you are architecting the engine that powers our technical field organization. Your mission is to design, execute, and scale a world-class development program that transforms early-career talent into high-performing technical consultants.

You are a curriculum builder and talent strategist first. You will lead a cohort of ASEs (Interns) through a rigorous, multi-modal journey—blending deep technical networking knowledge with sharp commercial acumen. You will bridge the gap between "knowing the tech" and "solving the customer's business problem," ensuring our graduates are ready to hit the ground running in Solutions Engineering, Customer Success, and beyond. You will be the main decision maker on Interns that succeed into a full time role as well.

What You’ll Do

• Program Architecture: Own the end-to-end ASE lifecycle, from onboarding and curriculum design to "graduation" into the field.
• Pedagogical Leadership: Build hands-on labs, certification paths, and competency-based assessments that validate both technical depth (Cloud, Security, Workers) and soft skills (Discovery, Demoing, MEDDPICC).
• Stakeholder Alignment: Act as the primary liaison between University Recruiting, Sales Leadership, and Global Enablement to ensure the program's output aligns with the business's hiring needs.
• Coaching & Mentorship: Provide direct management to a cohort of ASEs, offering structured feedback, career pathing, and performance coaching.
• Operational Excellence: Track and report on program KPIs, such as "Time to Productivity," graduation rates, and long-term retention of program alumni.
• Culture Catalyst: Instill Cloudflare’s values of curiosity and collaboration into our newest team members, setting the tone for their entire career.
• Identify best capability and align ASEs accordingly by working with respective leaders (Solution Engineer roles, BDR roles, Customer Success..etc)

Requirements: What You Bring

• 5+ years of experience in Technical Enablement, Program Management, or customer-facing technical roles (SE, SA, or Professional Services).
• Program Design Mastery: Proven track record of building and managing "Academy-style" programs or large-scale technical training initiatives.
• Technical Fluency: 3+ years of experience with Internet protocols (TCP/IP, DNS, TLS), Cloud Security, or Edge Computing. You should be able to "talk shop" with engineers while teaching a beginner.
• Instructional Mindset: You don't just know the material; you know how to teach it. You have experience creating structured learning paths and hands-on lab environments.
• Stakeholder Influence: Ability to navigate a complex global organization and gain buy-in from senior Sales and Engineering leadership.
• Leadership: 2+ years of experience managing teams or leading high-impact cross-functional projects.
• Sales Literacy: Familiarity with modern sales methodologies (e.g., MEDDPICC, Command of the Message) and the ability to weave these into a technical curriculum.

• Produce qualified meetings for Sales that convert into pipeline opportunities 
• Achieve key metrics for sales growth on a monthly and quarterly basis 
• Learn to meet or exceed your goals and maintain the momentum to do so 
• Assist with research on companies as a component of lead generation and qualification activities utilizing the web and other available research tools 
• Learn how to navigate through an organization to get what you need 
• Build and maintain alignment and positive partnerships with Sales and Marketing to meet regional objectives 
• Leverage any opportunity you can to learn the market and the business 
• Work with mentors to set goals 
• Ensure use and data integrity of Salesforce (CRM) and Sales Engagement Tool 

• Self-starter mentality with interpersonal, decision-making, and organizational skills 
• Confident engaging in conversations with new prospects over the phone 
• The ability to not take NO as an answer 
• Communication and social media skills are necessary to create multiple access points into the market and prospect accounts 
• Ability to acquire and maintain knowledge of the IAM market and Ping’s solutions 

• Bachelor’s degree or equivalent 

Base Hiring Range: $45,000-$55,000

In accordance with Colorado’s Equal Pay for Equal Work Act (SB 19-085) the approximate compensation range for this role in Colorado is listed above. Final compensation for this role will be determined by various factors, such as knowledge, skills, and abilities.

We’re seeking an Enterprise Associate Account Executive (EAAE) Manager to lead a team of EAAEs who drive and support complex, high-value sales cycles from early discovery through close. This role will partner directly with an Enterprise Sales Regional Director to drive pipeline progression and revenue growth with the RD’s Enterprise Account Executives. 

This is a unique opportunity to gain hands-on leadership experience while developing deep expertise into our Enterprise sales playbook. You’ll play a pivotal role in building and developing a team of high-performing sellers in a crucial segment of the business.  

What You'll Do:

• Directly manage a team of 6-8 Enterprise Associate Account Executives 
• Opportunity support and coaching through early, middle and late stage sales activities 
• Live call shadowing and feedback: join prospect calls, offer real-time feedback, and structured debrief to improve rep performance
• Performance monitoring: Track rep progress using CRM data and coaching tools, and provide recommendations for promotion-readiness.
• Cross-Functional Collaboration: Liaise with Sales Managers, Enablement, and Marketing to ensure reps have the tools, messaging, and collateral needed to succeed.
• Progression Pathway Development: Work with Sales Leadership to define and maintain clear criteria, milestones, and success metrics for EAAEs transitioning into more senior sales roles

What We're Looking For:

• 3+ years of progressive experience as an Account Executive in SaaS
• Experience mentoring, onboarding, or coaching junior sellers 
• Proven track record of exceeding quota in a full-cycle or team-based sales role 
• Collaborative mindset with experience partnering cross-functionally across Sales, Marketing, and Enablement 
• Bonus: Prior experience in a team lead, pod lead, or manager role in a sales org  

A Seasonal Sales Associate contributes to driving sales through providing service to customers in a real and authentic way. Seasonal employees will typically work between 8 and 20 hours a week, including nights and weekends. We offer a creative environment, competitive perks, & a discount up to 60% off! 

BRAND EXPERIENCE 

• Brand Ambassador: acts as a brand representative reflective of the company values
• Customer Engagement: initiates conversation, shares advice and product knowledge to interact with the customer in a personalized way
• Store Technology: utilizes technology to be well-informed on company priorities and promotions in-store and online; delivers a seamless, omni channel shopping experience through utilization of the tools available to service the customer (i.e. MPOS, POS, In-Store & Curbside Pick Up)

TEAMWORK + COMMUNICATION

• Positivity: contributes to the store by being positive, respectful, and helpful to others
• Team Player: collaborates with peers and leadership, sharing ideas and jumping in to support the needs of the team
•  Adaptable: exhibits a willingness to learn and adapt; is flexible to change and open to try new ways of doing things

VISUAL + BUSINESS OPERATIONS

• Store Environment: maintains Urban Outfitters’ visual and operational standards while keeping the focus on the customer
• Product Flow: supports the shipment process to gain awareness of product including what’s new and what’s already on the floor; contributes to completion of omni order fulfillment processes
• Awareness: adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store

The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

Do you want to design and architect the technical solutions behind some of the worlds largest and most advanced customer journeys? Are you driven by transforming the needs of business stakeholders into innovative solutions on leading CRM and marketing automation platforms? Would you like to join one of the leading digital agencies in the world? Then you might be just the Technical Architect we’re looking for!

What will your day look like?

You will be responsible for defining the overall technical structure of a client project. Your job will be to identify client requirements by researching and analysing their needs. This involves studying the concept, strategy, and vision for the project.

More specifically, you will create user scenarios, prepare data models, design information structure, workflows as well as work out technical specifications and test methods. You will also create implementation plans and estimates for new and existing clients.

Doing this, your tasks include:

• Implementing the architecture in corporation with the project team, using agile methodologies like Scrum
• Delivery of Salesforce Marketing Cloud projects
• Working out which solution to use based on cost-benefit analysis and research
• Explaining to designers and developers what's required and overseeing the progress
• Providing feedback, summary, and information about your projects, agreeing plans with the client and breaking down large-scale projects into manageable chunks.

Who are you going to work with?

You join the technical team, currently consisting of 100+ competent and respectful colleagues. Here, you become part of an exciting and challenging professional environment where you get to work closely with Architects, Developers, and Technical Project Managers. You will also work with the account team and Data Specialists as well as our clients’ technical teams.

We value room for diversity, and you will get a chance to put a personal touch on your daily tasks while developing your professional skillset. We are proud of our multicultural environment and easy-going, dynamic atmosphere where we not only work together – we are great at having fun as well.   

What do you bring to the table?

As a person, you are outgoing, self-motivated, and ambitious; yet you are a helpful team-player that contributes positively to the working environment. Since you will be involved throughout the entire project lifecycle, it’s essential that you understand all aspects of each system, from both a business and technical point of view. In other words, you know how to turn business requirements into technical solutions. This means having an extensive knowledge of technologies such as SQL, XML, JSON, JavaScript, HTML, and CSS as well as knowledge of one or more programming languages.

In addition, you have:

• 5+ years of experience as a salesforce marketing cloud architect or technical consultant, preferably at an agency within digital sales and/or marketing solutions 
• Extensive experience with Salesforce marketing cloud 
• Working with client-based projects and know how to service clients, including handling deadlines within agreed budget
• Experience in Workflow Engines as well as a great understanding of and ability to design database design and modeling
• Ability to explain complex technical solutions with clients

A leader in personalized customer experiences

VML MAP is a world-leading Centre of Excellence that helps businesses humanize the relationship between the brand and the customer through hyper personalization at scale, marketing automation and CRM. With the brain of a consultancy, the heart of an agency and the power of technology and data, we work with some of the world's most admired brands to help them on their transformation journey to becoming truly customer-centric. Together, we are 1000 + technology specialists, data scientists, strategic thinkers, consultants, operations experts, and creative minds from 55+ nationalities.

A global network

We are part of the global VML network that encompasses more than 30,000 employees across 150+ offices in 60+ markets, each contributing to a culture that values connection, belonging, and the power of differences. 

#LI-EMEA

OVERVIEW 

Department: Customer Operations  

FLSA Status: Exempt

Job Location: Austin, TX

Reports to: Operations Site Manager

Element Critical is seeking to add an Operations Service Delivery Manager who aligns with our company values of accountability, integrity, grit, and problem-solving. 

We are seeking an experienced Operations Service Delivery Manager to oversee and manage data center service delivery operations. This role includes leading service order fulfillment, coordinating customer deployments, managing infrastructure installations, and ensuring accurate inventory and documentation. The ideal candidate will bring strong leadership, technical expertise, and a proven track record in data center operations and team management.

RESPONSIBILITIES

Responsibilities will include, but not be limited to, the following: 

• Manage and complete service order fulfillment and remote hands requests. Perform quality assurance (QA) for all completed Service Orders and document results.
• Act as the delivery manager and subject matter expert for service order installation and main point of contact for technical issue resolution.
• Complete installation of cage, cabinets, ladder rack, fiber tray and containment system.
• Update Inventory detail upon completion of all Service Orders. Confirm NetSuite inventory detail asset records are updated with quality and accuracy.
• Review Service Order item details and document exceptions.   
• Perform customer and carrier circuit troubleshooting, installation, termination, testing, and labeling of new cross connects.
• Manage customer communications for preventative and corrective maintenance and emergent events.
• Ensures timely customer case acknowledgment and response.
• Identify, respond and escalate critical BMS and Network Services alerts.
• Establish and maintain on-hand deployment inventory including fiber, copper and cabinets.
• Create Purchase Orders (PO) for customer deployments, materials, contractor labor and supplies. Confirm PO is received, track material and supply commitment schedule and escalate delay.
• Attend all customer deployment internal and external meetings. Own relationship for new deployments and existing customer requests.
• Complete new customer onboarding with Sales team.
• Perform backup Site Manager responsibilities.
• Hire, manage, and train Operations Technicians.
• Manage personnel schedules including shift assignment and coordination, time-off, and overtime.
• Prepare, document, and present staff evaluations. Manage performance management issues timely and effectively.
• Follow and enforce all Site Security access control methods and procedures.
• Support Site Security access control system installation, monitoring and maintenance.
• Develop and document standard operating procedures (SOPs).
• Conduct individual and team meetings. Lead cross functional projects as assigned.
• Conduct site tours for clients and Sales.
• Build and maintain supportive working relationships with clients and sales account management.
• Supervise work performance by vendor subcontractors to ensure adherence to standards, schedules, and specifications.
• Maintain PDU panel schedules. Implement airflow management and energy efficiency standards and cost saving recommendations.
• Support maintenance for critical infrastructure power, HVAC, fire detection and suppression, building management, local security and monitoring systems.
• Manages the expedient resolution of all escalations and emergency response requests.
• In the event of a network failure or critical infrastructure failure, assist Engineering and Facilities team with investigation, resolution and publish findings.
• Complete customer incident root cause analysis and create Post-Mortem report.

REQUIREMENTS & QUALIFICATIONS

The ideal candidate will possess the following: 

• Associate’s degree in computer science, Information Technology, or related field. Bachelor’s degree preferred.
• 5+ years of Data Center Management and Operations experience.
• Proven leadership and decision-making skills. Work well with teams and all levels of the organization.
• Customer deployment installation and project management.
• Knowledge of data center electrical power generation and distribution, mechanical equipment, UPS, fire detection and suppression, building management and security systems.
• Knowledge of common network protocols such as TCP/IP and experience with fault isolating and troubleshooting including LAN and WAN.
• Proficient with network testing equipment.
• Extensive experience working with network hardware such as multiplexers, routers, switches, patch panels, and media converters.
• Experience creating purchase requisitions for site improvement projects, budget planning and expense control.
• Good oral and written communication skills.
• Experience managing staff performance, conducting evaluations, coaching, and team development.

Who we are:

Since 2009, we've been on a mission to bring sustainable fashion to everyone. Named one of Fast Company’s Brands That Matter and winning a Best Carbon Footprint award, we have big goals like being Climate Positive by 2025, Circular by 2030, and pushing the whole industry forward along the way. Our work has gotten love in Drapers and Sourcing Journal, and TIME wrote about how great our CEO, Hali Borenstein, is. Basically, we're saving the Earth and looking damn good doing it.

We're a global brand with 50+ stores (and counting) around the world, and our own sustainable factory in LA. We innovate across categories like accessories, swimwear, and sleepwear, and we reach millions of people with campaigns like this, this and this. 

None of this work is possible without the incredible people behind it. We're a mission-based company that invests in an inclusive culture, so we can innovate together and ensure everyone has the space to grow, thrive, and belong.

And starting right now, we want to do all that with you.

Work Schedule/ Location:

• Available to work a minimum of 20 hours per week
• Available to work a minimum of 3 days per week, weekends included
• Able to work flexible schedule (days, nights, weekends, & holidays if required to meet the needs of the business)

Sales Associate:

No position at Reformation is about the status quo, every team member is passionate about building a company rooted in excellence. Obsessed with customers and sustainability we use tech to create a unique interaction between our customers, employees, and the Reformation brand. The Associate will execute all efforts required to achieve individual sales goals.

Reporting to the Store Manager, essential responsibilities include but are not limited to:

What You’ll Do:

• Consistently meet and exceed sales goals.
• Assist in clientele generation through customer engagement.
• Contribute to an in-store experience for customers that both surprises and delights them. 
• Deliver and foster a culture of an excellent client experience through a customer first mindset to build long term loyal client relationships.
• Deliver an elevated client experience acting as a brand ambassador - embody brand values, engage customers on the brand and share the stories of Reformation with a focus on educating on sustainability. 
• Maintain extraordinary customer experience feedback and scoring on service evaluation through NPS.
• Understand the need for consistent inventory accuracy and controls in store. 
• Contribute to Loss Prevention in all areas of the business.
• Uphold time and attendance policy.
• Ensure the selling floor reflects the brand and concept standards at all times.
• Share your deep knowledge about our product with genuine enthusiasm.
• Communicate product feedback based on customer feedback so we can continuously make our product and merchandising better.
• Help ensure that the store environment is inspiring and our product is easily accessible.
• Understand the core values and culture of Reformation and reflect these in all efforts.
• Maintain and uphold a professional, healthy, and productive work environment. 

What you’ll bring:

• Experience working with a sales or retail organization and/or operationally intensive business.
• Ability to work in a fast-paced setting.
• Strong interpersonal skills and the ability to interact effectively with diverse personalities 
• Driven approach to take on new challenges with the self-motivation for your work and career 

Compensation:

At Reformation, we believe in transparency and equity when it comes to compensation. For this role, the anticipated base hourly range is $18 - $25 per hour, depending on a variety of factors, including but not limited to relevant experience, skills, qualifications, and internal compensation equity.

Please note that compensation decisions are made thoughtfully and may vary from the listed range to reflect individual circumstances and evolving business needs. Our total rewards package also includes benefits, perks, and opportunities for growth that contribute to overall compensation.

Benefits & Perks:

• Eligible employees get employer-sponsored private medical, dental, and vision insurance, as well as commuter benefits to help support your travel to and from work.
• We offer competitive paid time off policies including vacation, sick leave, and company holidays for eligible employees. 
• We offer retirement planning support for eligible employees, including the option to invest in Environmental Social Governance-aligned (fancy way to say sustainable) funds. 
• We’re a mission-based company with offices in LA, NYC and London, as well as a global retail team, which means you’ll get to collaborate with people all around the world.
• You’ll get access to fertility care support through Carrot, and up to a $5,000 USD reimbursement for related fertility expenses after 1 year of employment.
• We care about the causes our employees care about so we donate to community efforts on a yearly basis. 
• We offer a clothing discount, culture events (like our annual Ref Values week and Volunteer Time Off), you know, all the meaningful and fun stuff!

Reformation is proud to be an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team that reflects the world we want to live in. All qualified applicants will be considered for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status—in accordance with applicable international, federal, state, and local laws.

If you require accommodations during the application or interview process, please let us know. We’re here to ensure you have what you need to show up as your best self.

Still don’t know if you should apply? We get it—studies show that many women and individuals from historically underrepresented communities hold back from applying unless they meet every single requirement. At Reformation, we’re all about growth, not gatekeeping. If you’re passionate about the role and excited about making fashion more sustainable, we’d love to hear from you. If this role doesn’t totally excite you, consider applying to our general application.

Want some more?! - Sustainability, Forbes, Fast Company

California Applicant Privacy Notice found here

Who we are:

Since 2009, we've been on a mission to bring sustainable fashion to everyone. Named one of Fast Company’s Brands That Matter and winning a Best Carbon Footprint award, we have big goals like being Climate Positive by 2025, Circular by 2030, and pushing the whole industry forward along the way. Our work has gotten love in Drapers and Sourcing Journal, and TIME wrote about how great our CEO, Hali Borenstein, is. Basically, we're saving the Earth and looking damn good doing it.

We're a global brand with 50+ stores (and counting) around the world, and our own sustainable factory in LA. We innovate across categories like accessories, swimwear, and sleepwear, and we reach millions of people with campaigns like this, this and this. 

None of this work is possible without the incredible people behind it. We're a mission-based company that invests in an inclusive culture, so we can innovate together and ensure everyone has the space to grow, thrive, and belong.

And starting right now, we want to do all that with you.

Work Schedule/ Location:

• Available to work a minimum of 20 hours per week
• Available to work a minimum of 3 days per week, weekends included
• Able to work flexible schedule (days, nights, weekends, & holidays if required to meet the needs of the business)

Sales Associate:

No position at Reformation is about the status quo, every team member is passionate about building a company rooted in excellence. Obsessed with customers and sustainability we use tech to create a unique interaction between our customers, employees, and the Reformation brand. The Associate will execute all efforts required to achieve individual sales goals.

Reporting to the Store Manager, essential responsibilities include but are not limited to:

What You’ll Do:

• Consistently meet and exceed sales goals.
• Assist in clientele generation through customer engagement.
• Contribute to an in-store experience for customers that both surprises and delights them. 
• Deliver and foster a culture of an excellent client experience through a customer first mindset to build long term loyal client relationships.
• Deliver an elevated client experience acting as a brand ambassador - embody brand values, engage customers on the brand and share the stories of Reformation with a focus on educating on sustainability. 
• Maintain extraordinary customer experience feedback and scoring on service evaluation through NPS.
• Understand the need for consistent inventory accuracy and controls in store. 
• Contribute to Loss Prevention in all areas of the business.
• Uphold time and attendance policy.
• Ensure the selling floor reflects the brand and concept standards at all times.
• Share your deep knowledge about our product with genuine enthusiasm.
• Communicate product feedback based on customer feedback so we can continuously make our product and merchandising better.
• Help ensure that the store environment is inspiring and our product is easily accessible.
• Understand the core values and culture of Reformation and reflect these in all efforts.
• Maintain and uphold a professional, healthy, and productive work environment. 

What you’ll bring:

• Experience working with a sales or retail organization and/or operationally intensive business.
• Ability to work in a fast-paced setting.
• Strong interpersonal skills and the ability to interact effectively with diverse personalities 
• Driven approach to take on new challenges with the self-motivation for your work and career 

Compensation:

At Reformation, we believe in transparency and equity when it comes to compensation. For this role, the anticipated base hourly range is $16 - $25 per hour, depending on a variety of factors, including but not limited to relevant experience, skills, qualifications, and internal compensation equity.

Please note that compensation decisions are made thoughtfully and may vary from the listed range to reflect individual circumstances and evolving business needs. Our total rewards package also includes benefits, perks, and opportunities for growth that contribute to overall compensation.

Benefits & Perks:

• Eligible employees get employer-sponsored private medical, dental, and vision insurance, as well as commuter benefits to help support your travel to and from work.
• We offer competitive paid time off policies including vacation, sick leave, and company holidays for eligible employees. 
• We offer retirement planning support for eligible employees, including the option to invest in Environmental Social Governance-aligned (fancy way to say sustainable) funds. 
• We’re a mission-based company with offices in LA, NYC and London, as well as a global retail team, which means you’ll get to collaborate with people all around the world.
• You’ll get access to fertility care support through Carrot, and up to a $5,000 USD reimbursement for related fertility expenses after 1 year of employment.
• We care about the causes our employees care about so we donate to community efforts on a yearly basis. 
• We offer a clothing discount, culture events (like our annual Ref Values week and Volunteer Time Off), you know, all the meaningful and fun stuff!

Reformation is proud to be an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team that reflects the world we want to live in. All qualified applicants will be considered for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status—in accordance with applicable international, federal, state, and local laws.

If you require accommodations during the application or interview process, please let us know. We’re here to ensure you have what you need to show up as your best self.

Still don’t know if you should apply? We get it—studies show that many women and individuals from historically underrepresented communities hold back from applying unless they meet every single requirement. At Reformation, we’re all about growth, not gatekeeping. If you’re passionate about the role and excited about making fashion more sustainable, we’d love to hear from you. If this role doesn’t totally excite you, consider applying to our general application.

Want some more?! - Sustainability, Forbes, Fast Company

California Applicant Privacy Notice found here

About The Role

Our Customer Success Team serves as the primary point of contact for valued customers enrolled in Beyond Finance’s financial hardship programs. Our Retention Specialists play a critical role in ensuring the continued loyalty of our Beyond customer base. As a Retention Specialist, your primary responsibility will be to educate and assist clients who are facing financial hardship and exploring options to become debt-free. You will play a crucial role in retaining clients within the Beyond Finance financial hardship debt program. In this position, you will interact with clients primarily through inbound phone calls and be responsible for deescalating upset clients, empathizing with their financial difficulties, and helping them navigate the Beyond Finance program. Their primary focus is on our at-risk customers who are struggling with the use and/or value of their enrolled program, requiring creative problem solving to help them better realize and understand the value of their decision.

Key Responsibilities:

• Educate Clients: Provide comprehensive information about the Beyond Finance financial hardship debt program to clients, ensuring they have a clear understanding of the benefits, process, and available options.
• Empathize and Deescalate: Display empathy and active listening skills to understand and deescalate upset clients, addressing their concerns and alleviating their stress regarding their financial situation.
• Navigate CRM System: Effectively use our Customer Relationship Management (CRM) system to quickly access and comprehend client information, including their current financial status and program progress. Maintain accurate and detailed records of all client interactions and program progress in the CRM system.
• Analyze Financial Situation: Assess the client's current financial situation and determine the most appropriate options to help them achieve their goal of becoming debt-free.
• Retain Clients: Collaborate with clients to develop customized solutions that align with their financial goals, and encourage them to remain in the Beyond Finance program.
• Achieve Retention Goals: Meet or exceed retention targets and earn commissions based on your ability to enable clients to achieve their financial objectives.
• Above all else, provide a best-in-class customer service experience over the phone and through various communication tools responding to client requests and anticipating unstated needs

What We Look For

• Required - Experience in Retention, Sales, or Collections
• High school diploma or equivalent (Associate's or Bachelor's degree is a plus)
• Ability to work in a fast-paced environment and handle high call volumes
• Resilient and able to remain calm under pressure
• Demonstrated ability to negotiate and deescalate client issues effectively  
• Tech saavy and proficiency with a Client Relationship Management system (CRM)
• Strong customer focus and adaptability to different personality types
• Strong verbal and written communication skills along with active listening
• Supports team/department collaboration & inclusion
• Troubleshooting  and problem solving skills 
• Ability to multi-task, set priorities and manage time effectively
• Willingness to adapt to a changing environment and learn about new financial solutions.

#LI-ST1

Company Overview

Lexington Medical, Inc. is a medical device company developing and manufacturing minimally invasive surgical stapling solutions in the Boston area. With the highest standards in design engineering and smart manufacturing, our team delivers disruptive technology to healthcare providers, improving surgical outcomes for patients in a thriving $6B+ surgical stapler market.

Role Overview

We are seeking a Sales Associate to support territory development and customer engagement alongside senior members of the sales team.  This is a field-based, apprenticeship-style role designed to develop the clinical, technical, and commercial skills required to become a high-performing surgical sales professional.

You will work directly with surgeons and operating room staff, support procedures, and contribute to building new business within the territory. Success in this role requires learning speed, strong execution, and the ability to operate effectively in demanding clinical environments.

We are hiring in the following geographies, with convenient access to major airports to support frequent travel: Boston, MA, Hartford, CT, Detroit, MI, Cleveland, OH, Cincinnati, OH, Louisville, KY, Atlanta, GA, Charleston, SC, Austin, TX, and Houston, TX.

Compensation: $60,000 - $80,000 base salary depending on experience, plus bonus, car allowance, travel expense reimbursement, and full benefits.

Associates who demonstrate ownership, clinical competence, and results have the opportunity to advance to a full Sales Representative role with quota and commission. We promote on performance, not tenure or time served.

Responsibilities:

• Support territory growth by assisting in account penetration and stakeholder development
• Build and maintain relationships with surgeons, OR staff, and hospital personnel
• Be present in operating rooms during procedures – observe, support product usage, answer clinical questions
• Support account strategies including trials, evaluations, and conversions
• Generate new business through direct outreach and cold calling
• Collaborate with sales team members and cross-functional partners to meet customer needs
• Gather and communicate customer feedback to R&D, Operations, and Marketing

Qualifications:

• Bachelor’s degree; candidates with relevant clinical education and operating room experience will also be considered
• Demonstrated track record of achievement in one or more of the following: competitive athletics or team-based environments, outside sales or business development roles, clinical or healthcare settings (e.g., operating room, patient care, or procedural support)
• Strong interpersonal and communication skills with the ability to build trust quickly across diverse stakeholders
• Demonstrated ability to learn and apply technical or clinical information in real-world settings
• Willingness to proactively generate new opportunities through outreach and follow-up
• Strong organizational, time management, and planning skills
• Resilience and ability to operate in fast-paced, high-pressure environments
• High degree of ownership, accountability, and professionalism
• Availability to travel around 75%, including driving within the territory, airplane and staying overnight
• Hint: The answer to the mystery question is 23. This is included to filter applications submitted without a human reading the posting.

Company Overview

Lexington Medical, Inc. is a medical device company developing and manufacturing minimally invasive surgical stapling solutions in the Boston area. With the highest standards in design engineering and smart manufacturing, our team delivers disruptive technology to healthcare providers, improving surgical outcomes for patients in a thriving $6B+ surgical stapler market.

Role Overview

We are seeking a Sales Associate to support territory development and customer engagement alongside senior members of the sales team.  This is a field-based, apprenticeship-style role designed to develop the clinical, technical, and commercial skills required to become a high-performing surgical sales professional.

You will work directly with surgeons and operating room staff, support procedures, and contribute to building new business within the territory. Success in this role requires learning speed, strong execution, and the ability to operate effectively in demanding clinical environments.

We are hiring in the following geographies, with convenient access to major airports to support frequent travel: Boston, MA, Hartford, CT, Detroit, MI, Cleveland, OH, Cincinnati, OH, Louisville, KY, Atlanta, GA, Charleston, SC, Austin, TX, and Houston, TX.

Compensation: $60,000 - $80,000 base salary depending on experience, plus bonus, car allowance, travel expense reimbursement, and full benefits.

Associates who demonstrate ownership, clinical competence, and results have the opportunity to advance to a full Sales Representative role with quota and commission. We promote on performance, not tenure or time served.

Responsibilities:

• Support territory growth by assisting in account penetration and stakeholder development
• Build and maintain relationships with surgeons, OR staff, and hospital personnel
• Be present in operating rooms during procedures – observe, support product usage, answer clinical questions
• Support account strategies including trials, evaluations, and conversions
• Generate new business through direct outreach and cold calling
• Collaborate with sales team members and cross-functional partners to meet customer needs
• Gather and communicate customer feedback to R&D, Operations, and Marketing

Qualifications:

• Bachelor’s degree; candidates with relevant clinical education and operating room experience will also be considered
• Demonstrated track record of achievement in one or more of the following: competitive athletics or team-based environments, outside sales or business development roles, clinical or healthcare settings (e.g., operating room, patient care, or procedural support)
• Strong interpersonal and communication skills with the ability to build trust quickly across diverse stakeholders
• Demonstrated ability to learn and apply technical or clinical information in real-world settings
• Willingness to proactively generate new opportunities through outreach and follow-up
• Strong organizational, time management, and planning skills
• Resilience and ability to operate in fast-paced, high-pressure environments
• High degree of ownership, accountability, and professionalism
• Availability to travel around 75%, including driving within the territory, airplane and staying overnight
• Hint: The answer to the mystery question is 23. This is included to filter applications submitted without a human reading the posting.

The Role:

Reporting to the Associate Director, Partner Services The Senior Data Operations Manager serves as a strategic leader responsible for overseeing system operations, data integrity, and process excellence across all sales and marketing functions. You will lead a team that ensures seamless system functionality while establishing and maintaining comprehensive data governance standards that empower both local and regional stakeholders to make informed decisions.

As the organization's primary guardian of data integrity, you will will define, implement, and monitor rigorous standards across all interconnected systems, ensuring compliance with business expectations through meticulous attention to detail and adherence to established governance frameworks. You will drive organizational effectiveness by identifying and measuring key performance indicators that align with business objectives, while continuously evaluating and optimizing workflows to enhance operational efficiency.

At Kao, we offer amazing benefits that are available to you on your first day of employment (healthcare, 401(k) plus company match), 36 total days off (vacation + holidays + sick) and a reasonable salary range of $110,000 - $130,000. We also offer a hybrid work schedule.

What you will do:

• Manage and Optimize data workflows and system integrations across S4HANA, Salesforce, MSF, Tableau, and connected platforms while maintaining strategic awareness to surface critical risks, opportunities, and change impacts to senior leaders.
• Develop a high-performing team through the activation of clearly defined key performance metrics. Drive proactive team performance by setting and teaching standards while implementing process improvements that support team and organizational efficiency.
• Build cross-functional relationships and lead through transformation. Engage all teams to drive collaboration and innovation. Communicate proactively to keep all key stakeholders involved and up to date on the status of initiatives and projects.
• Oversee a comprehensive data governance framework, ensuring clean data input and output across all integrated systems; document, standardize, and modernize data management processes to maintain consistency and accuracy within current technology platforms.
• Support Regional and Global Projects as the subject matter expert and owner of Customer Master Data in the US & CA. Ensuring all of the business needs for each country are accounted for during the development phase.

What you will need:

• Bachelor's degree in Business Administration with MIS/Analytics concentration, Management Information Systems (MIS), Business Analytics or Data Analytics/science, Operations Management.
• 3+ years of team leadership experience.
• 5+ years of Master Data and operations management
• 5+ years experience in SAP/S4 Hana.
• Background in Data Governance and process documentation.
• A systems-thinking approach to manage the complex interdependencies between platforms, processes, and teams, ensuring that all data operations are clearly documented, seamlessly integrated, and positioned to support the organization's growth and strategic initiatives

What we offer: A friendly and flexible work environment with great compensation packages, benefits package, ongoing development and the opportunity to enhance your skills and deliver tangible results. At Kao your voice will be heard. Your opinion really counts. We believe that change comes from taking opportunities into your own hands, so we value and reward thinking and new ideas.

Hiring Process: Kao embraces the diversity and the individual personalities of its people because we believe it is diversity that makes us strong. This is why we welcome applications from all areas of the global community.

Want to learn more: If you feel you are as unique as our products and want to find out why 33,000 people across the globe opted for a career with us please visit our Americas website (https://www.kao.com/americas/en/).

Kao USA is an equal opportunity employer, including disability/vets.

#LI-Remote

POSITION SUMMARY

We are seeking a visionary Lead AI Architect to lead the design and implementation of next-generation AI solutions by bridging our Salesforce CRM ecosystem with AWS cloud infrastructure. In this strategic role, you will be responsible for architecting scalable Generative AI applications that enhance customer engagement, automate complex workflows, and unlock predictive insights.

You will serve as the technical authority on how Salesforce Data Cloud, Einstein Trust Layer, and Amazon Bedrock interact, ensuring our AI solutions are secure, scalable, and impactful. You will move beyond simple integrations to build robust "Bring Your Own Model" (BYOM) architectures.

PRIMARY RESPONSIBILITIES

AI Strategy & Architecture (40%)

• Define the end-to-end architecture for Generative AI solutions, integrating Salesforce Data Cloud with Amazon Bedrock and SageMaker.

• Design "Bring Your Own Model" (BYOM) patterns, allowing Salesforce to securely access Foundational Models (FMs) hosted on AWS (e.g., Claude, Titan, Llama 2) via Bedrock.

• Architect the data ingestion and grounding strategies (RAG - Retrieval Augmented Generation) to ensure AI models have access to real-time, unified customer profiles from Data Cloud.

• Establish the governance framework for AI, ensuring compliance with the Einstein Trust Layer regarding data privacy, zero-data retention policies, and PII masking.

Implementation & Development (30%)

• Lead the technical implementation of Model Builder and Prompt Builder within Salesforce, connecting them to external AWS endpoints.

• Configure Amazon Bedrock agents and knowledge bases to execute complex tasks and retrieve proprietary data for Salesforce users.

• Develop serverless middleware using AWS Lambda and API Gateway to facilitate low-latency communication between Salesforce Flow/Apex and AWS inference endpoints.

• Oversee the fine-tuning of models on AWS SageMaker when out-of-the-box Bedrock models require domain-specific adaptation.

Cross-Functional Collaboration (20%)

• Partner with Data Engineers to ensure Salesforce Data Cloud is correctly ingesting, harmonizing, and activating data streams from S3, Redshift, and other sources.

• Collaborate with Salesforce Administrators and Developers to embed AI outputs directly into the flow of work (Service Console, Sales Cloud LWC, etc.).

• Act as the subject matter expert for Product Managers, translating "AI buzzwords" into viable technical roadmaps and realistic deliverables.

Optimization & Innovation (10%)

• Monitor LLM performance, latency, and token costs; implement caching strategies and model selection logic to optimize spend.

• Stay ahead of the rapid evolution in the Salesforce/AWS partnership, evaluating new features like Zero Copy Data Sharing and Vector Databases.

QUALIFICATIONS

Required Technical Skills:

• AWS AI/ML Stack: Deep expertise in Amazon Bedrock is mandatory. Experience configuring Bedrock Knowledge Bases, Agents, and Guardrails. Proficiency with AWS Lambda, API Gateway, and IAM for secure cross-cloud access.

• Salesforce AI Stack: Strong working knowledge of Salesforce Data Cloud, Einstein 1 Platform, and the setup of Model Builder/Prompt Builder.

• Architecture: Experience designing RAG (Retrieval Augmented Generation) architectures and Vector Database integrations (e.g., OpenSearch Serverless or Pinecone).

• Integration: Expert-level knowledge of REST/gRPC APIs, OAuth flows, and named credentials for secure Salesforce-to-AWS connectivity.

• Programming: Proficiency in Python (for AWS Lambda/Boto3) and familiarity with Apex (for Salesforce triggers/callouts).

Experience:

• 8+ years of experience in Enterprise Architecture, Cloud Engineering, or Data Science.

• 3+ years specifically focused on AI/ML solutioning or Data Engineering.

• Proven track record of deploying at least one Generative AI solution into production (not just POCs).

• Experience implementing "Zero Copy" architecture between Salesforce and Data Warehouses (Snowflake/Redshift) is a major plus.

Certifications (Preferred):

• AWS Certified Solutions Architect (Professional)

• AWS Certified Machine Learning – Specialty

• Salesforce Data Cloud Consultant or AI Associate

KNOWLEDGE, SKILLS, AND ABILITIES

• LLM Fluency: Deep understanding of context windows, prompt engineering techniques (Chain of Thought, ReAct), and embeddings.

• Security First: A paranoia for security—understanding how to prevent prompt injection and ensure data residency compliance when data leaves Salesforce for AWS.

• Communication: The ability to explain to a generic C-suite executive why we need a Vector Database without losing their attention.

As an Account Management Associate, you will be responsible for directly supporting our Administrator’s travel and expense needs. As strategic owners of our customer’s experience, your role is to solve issues, communicate effectively, and collaborate with internal teams to remove any barriers for the traveler. As the front line of our business, you will have a unique opportunity to provide regular feedback to our product, design and engineering teams as they work towards continually improving our customer facing and internal platforms. This is an exciting role where you will have a direct impact on our day to day operations, traveler experience and product development. 

What You'll Do: 

• Effectively partner with our Commercial customers, ensuring excellent customer experience through timely, accurate communications.
• Maintain a deep understanding of our product and speak with customers about the most relevant features/functionality for their specific requirements
• Partner closely with your Commercial Account Managers on their account prioritization, ensuring your efforts maximize revenue opportunities within accounts
• Run playbooks and program ideas and track results based on defined KPIs (e.g. user adoption / customer retention / upsells)
• Drive satisfaction, adoption, retention, and reduce churn by providing quick and knowledgeable advice based on customer’s desired outcomes
• Serve as the ‘voice of the customer’ and provide internal feedback on how we can better serve our customers to maximize customer value and retention
• Refine segmentation for the Scaled book to inform engagement strategies
• Renew, process and negotiate contracts

What We're Looking For:

• Bachelor’s degree or similar relevant working experience
• 1-2 years of experience in Sales, Account Management, or related customer-facing position within a rapidly growing SaaS company
• Proven track record of managing a high volume of accounts, from onboarding and throughout the customer lifecycle
• Excellent project management and organizational skills
• Data-driven approach to continuously drive additional efficiency
• Ability to prioritize tasks and initiatives in a fast-paced environment, as well as problem-solve
• Passion for deeply understanding a product in order to provide solutions for customers
• Attention to detail and excellent communication skills are a must
• Passion for travel and focusing on the customer experience
• High energy, go-getter with fresh ideas who takes the initiative to get things done

About Upshop: 

Upshop is the foremost provider of a SaaS platform designed to streamline forecasting, ordering, production, and inventory optimization processes for food retailers. Its unified platform simplifies and enhances associate tasks, promoting smarter and more interconnected operations across Fresh, Center, DSD, and eCommerce departments. With over 450+ retailers and 50,000+ stores relying on its mission-critical operations platform globally, customers have witnessed substantial enhancements in sales, shrinkage reduction, food safety, and sustainability throughout their stores.  

At Upshop, we believe that great businesses are built by great people. Our People function is at the heart of our company’s growth, ensuring we attract, develop, and retain A Players who drive our mission forward.  

Overview of the role: We are seeking an experienced Engineering Manager to lead and develop engineering teams responsible for delivering high-quality, scalable software aligned with business goals. This is a permanent, full-time position reporting to the Senior Director of Software Engineering. 

The Engineering Manager balances people leadership with technical oversight and selective hands-on contribution. This role is accountable for team performance, delivery predictability, engineering standards, and cross-functional collaboration while ensuring strong alignment with Upshop’s business and customer priorities. 

Responsibilities: 

• Lead and manage engineering teams as they design, build, test, and deliver high-quality software on schedule, balancing efficiency, cost, and customer satisfaction.
• Hire, onboard, train, and develop engineering talent; conduct regular one-on-ones, performance reviews, and team meetings to support career growth and performance objectives.
• Set clear team goals and objectives aligned with departmental and company priorities.
• Provide leadership, coaching, and motivation to drive accountability, ownership, and consistent execution.
• Ensure timely resolution of escalations and partner with the Senior Director of Software Engineering on issues impacting delivery, quality, or timelines.
• Design, code, review, and guide development of customer-facing features and backend services using technologies such as C#, React, PHP, and cloud-native services.
• Participate in architectural discussions and guide teams on N-Tier architectures, microservices, and cloud-based solutions.
• Promote engineering best practices, including clean, maintainable, and defect-free code; enforce standards through source control, pull requests, and code reviews using GitHub and Azure DevOps.
• Support testing cycles and post-production deployments to ensure stable, reliable releases.
• Ensure new work meets the Definition of Ready prior to sprint commitment; provide estimates and ensure timely assignment of work.
• Collaborate closely with Product, QA, Customer Support, and Operations to translate business requirements into functional and technical solutions.
• Monitor and report on team progress, sprint velocity, throughput, and delivery health.
• Leverage observability and monitoring tools such as DataDog to ensure application performance, reliability, and operational health.
• Encourage and guide responsible adoption of AI-assisted development tools (e.g., Cursor) to improve developer productivity, code quality, and delivery efficiency.
• Contribute to technology and product roadmap planning for business-critical applications under the guidance of the Senior Director of Software Engineering. 

Qualifications: 

About You 

• Strong people management and leadership skills with the ability to coach, motivate, and develop high-performing teams.
• Solid understanding of Object-Oriented Programming (OOP/OOD), functional programming, and N-Tier architectures.
• Experience working with cloud-based, microservice-oriented systems.
• Strong written and verbal communication skills with the ability to work effectively with both technical and non-technical stakeholders.
• Strong organizational, analytical, troubleshooting, and problem-solving skills.
• Customer-, service-, and results-oriented, with a strong sense of ownership and accountability.
• Process-oriented and able to operate effectively in a fast-paced environment with minimal supervision. 

Experience & Education 

• Bachelor’s or Master’s degree in Computer Science, Engineering, or equivalent experience.
• 6+ years of professional experience across the full software development lifecycle.
• Hands-on experience with:
• React, JavaScript, TypeScript, HTML, CSS/Bootstrap
• C#, PHP, Laravel Framework
• Azure Cosmos DB, Azure SQL, MS SQL, and ODBC
• Experience with source control, pull requests, and code reviews using GitHub and Azure DevOps.
• Experience working in agile development environments using tools such as JIRA and GitLab.
• Familiarity with CI/CD pipelines, release management, and deployment automation.
• Experience using DataDog or similar observability and monitoring tools.
• Understanding of test-driven development (TDD) and testing frameworks such as PHPUnit, Jest, and Google Test.
• Knowledge of Linux and Windows operating systems, command-line tools, and basic scripting (PowerShell, Bash).
• Comfortable guiding teams in the use of AI-assisted development tools such as Cursor.
• Ability to adapt to change and thrive in a dynamic, fast-paced environment. 

Preferred Qualifications (if applicable):  

• Experience working with large enterprise software deployments and solution-based products.
• Exposure to retail grocery, food retail, or large enterprise technology environments.
• Experience working in cross-functional, fast-growing organizations. 

Compensation Range: $130,000-$170,000 CAD/year

Compass Development Marketing Group (“CDMG”) is the purpose-built new development sales and marketing division of Compass, exclusively representing developers and capital partners of new-to-market residential properties. Leveraging decades of experience and a national footprint across 350+ Compass offices, CDMG delivers best-in-class sales execution for the country’s most distinctive residential communities.

CDMG is the exclusive sales and marketing partner for Loraloma Private Club & Estates, a premier luxury residential community in the Texas Hill Country developed by Areté Collective.

Loraloma is a private residential community within the 2,200-acre Thomas Ranch masterplan located outside of Austin, Texas. Positioned along two miles of frontage on the Pedernales and Colorado rivers, the community spans 1,100 acres with approximately 60% preserved as open space.

The development features:

• Turnkey and customizable modern residences
• A David McLay-Kidd–designed 18-hole golf course
• Wellness, culinary, recreation, and outdoor programming
• A design-forward, land stewardship–driven approach

Loraloma represents one of the most highly anticipated luxury master-planned communities in Texas.

The Sales Associate will report to the Sales Director and serve as a front-line member of the on-site sales team. This role is responsible for managing the full lifecycle of residential lot and home sales - from initial inquiry through executed purchase agreement and escrow coordination.

This is a high-touch, relationship-driven position requiring strong experience in luxury real estate, new development, resort-style communities, or land/lot sales.

• Lead Management & Sales Execution

  • Qualify and convert inbound leads.

  • Conduct proactive outbound outreach to CRM prospects.

  • Manage all prospect and buyer activity within the CRM.

  • Host and lead guided tours from the Sales Gallery.

  • Deliver project presentations and community overviews.

  • Coordinate and facilitate contract execution.

• Transaction & Escrow Support

  • Assist with escrow process oversight and buyer file management.

  • Coordinate buyer financing communication and tracking.

  • Maintain accurate records of all communications and documentation.

  • Prepare weekly traffic and sales reporting.

• Relationship Building

  • Cultivate relationships with local and national brokerage communities.

  • Partner cross-functionally with developers, lenders, title partners, and internal Compass teams.

  • Support prospect and homeowner events.

  • Contribute to sales messaging aligned with developer objectives.

What We're Looking For:

• 3+ years of direct real estate sales experience.

• Experience in luxury, new development, master-planned communities, or resort sales strongly preferred.

• Demonstrated success managing full-cycle real estate transactions.

• Bachelor’s degree required.

• Active Texas real estate license (Sales Agent or Broker).

• Currently licensed with Compass or willing to transfer license.

• Strong understanding of financing structures and contingency processes.

• Exceptional organizational and follow-through skills.

• High level of professionalism, discretion, and ethical judgment.

• Strong written and verbal communication skills.

• CRM proficiency; Microsoft Office Suite competency.

• Ability to thrive in a fast-paced, high-volume, on-site environment.

• Detail-oriented with strong prioritization abilities.

• Collaborative, team-first mindset with a customer-service orientation.

Requirements:

• Authorized to work in the U.S. without sponsorship.

• Five-day on-site workweek at Loraloma.

• Ability to pass a background check.

• Available to start immediately.

Compensation/Benefits:

• Base salary.

• Participation in team commission pool on closed transactions.

• Medical, dental, and vision benefits.

• Professional development opportunities.

• Opportunity to represent a premier luxury development in Texas.

Job Summary: 

As a stylist, you are a true gorjana ambassador! Wearing, layering, and styling looks for our customers. You demonstrate a genuine passion for creating an elevated customer experience in our retail stores. Your goal is to bring brand awareness, product knowledge and the art of layering to life through intentional customer service. 

Your Day to Day Includes: 

Customer Service: 

• You approach guests proactively in a warm and welcoming manner to help make a difference in their day. We love interacting with our customers and demonstrate confidence in approaching them.
• You are a brand ambassador, eager to share your passion for gorjana with others.
• You curate memorable experiences for each guest, surprising and delighting them with our service standards.
• You deliver exceptional customer experience to ensure we create brand loyalty and build a lasting relationship with all of our customers.
• You are aware of customers at all times and are responsible for holding keys to caselines in accordance with best practices and LP strategies.
• You are solution-oriented, using the resources available to you to handle customer concerns in the moment and seek partnership if needed to ensure the customer leaves fully satisfied with their experience in store with us.
• You may be asked to deescalate/report customer service concerns or incidents as they occur from time to time, along with submitting an incident report.

Styling:

• You wear your gorjana jewelry to work each day, creatively layering stacks to inspire guests and demonstrating gStyle standards at all times.
• You develop expertise in our collections and product offerings to guide guests through styling decisions, using tools and resources to ensure the customer is informed & educated on the products.
• You confidently present curated styling choices to guests highlighting intentionality, versatility and personalization to the customers needs.

Sales:

• You leverage deep product knowledge and elevated, intentional language to drive meaningful connections and results.
• Conversion underpinned by authenticity is key - we don’t force or compete for sales, we turn every footstep into an opportunity to create a lasting experience for the customer, and win as a team
• You are self-motivated and seek to better your personal performance and that of your team on a daily basis.
• You take pride in owning your individual performance progress and utilize internal resources as a means to further develop your sales skills.
• You champion team success and customer satisfaction by participating in and encouraging team-selling on the sales floor.

Collaboration:

• You contribute to our people-first approach by being positive, helpful, and respectful to others.
• You exhibit a team player mentality and enjoy working with team mates towards a common goal.
• You look for opportunities to pitch-in, whether it is to support your team, store leadership or the customer your initiative is what drives you.
• You thrive off receiving feedback and use it as a tool for personal and professional growth. Respecting the direction given by leadership is an important part of our collective success.

Operations: 

• You are comfortable leveraging technology (POS) to support daily store operations and pay close attention to timelines and updates as it relates to technology and systems in your role.
• You maintain floor standards by following visual directives and take pride in maintaining our beautiful store environment.
• You take initiative restocking and completing tasks in downtime to support store and sales readiness.
• You help fulfill Buy Online, Pick Up In Store (BOPIS) and Same Day Delivery orders (SHIPSI), ensuring every customer enjoys a smooth and convenient shopping experience.
• You will assist with receiving weekly allocation shipments in a timely manner to ensure the right items hit our floor at the right time.
• You are mindful of service standards and processes, keeping our policies front of mind when servicing the customer.
• You take great care with team equipment, and utilize best-practices when it comes to handling and securing tech.
• You may be asked to open and close the store which would require responsibility for a store key and alarm code.
• You may be asked to assist with the labeling or re-ticketing of items as needed.

There may be times when you are asked to help facilitate additional duties in the store, or may serve as a point-of-contact for Business Partners in the absence of a Manager being present. Some of these duties are outlined below, however this is not an exhaustive list.

• You conduct weekly cycle counts with an attention to detail in order to maintain inventory accuracy and support effective product allocations from our studio.
• You execute monthly floorset directives that highlight new product launches and our Southern California, timeless yet modern roots. You may be asked to submit floorset pictures to corporate for approval.
• You handle weekly cash deposits with precision, making sure everything is counted, balanced, and deposited smoothly.
• You facilitate the weekly return of warranty items to the Warehouse, ensuring all shipments are prepared, documented, and sent on schedule. 
• You contact and utilize the appropriate business partners for resources and guidance as needed.

Job Requirements: 

• Love for the gorjana brand
• Must be 18 years of age or older
• Must have the flexibility to work a variety of shifts, including evenings, weekends or holidays as needed by the business
• Ability to lift or move at least 50 lbs 
• Ability to bend, squat, twist, and reach
• Ability to stand and/or walk for at least 6 hours per shift
• Must be legally authorized to work in the country in which the store is located
• Ability to open or close the store

At gorjana, you can expect:

Perks: 

• On-site training, development, and mentorship
• Internal growth opportunities and  pathways to leadership
• Generous employee discount and Monthly Product Allowance 
• Amazing company culture 
• Competitive Wages & Performance-based increases

Benefits: 

• Medical, Vision, Dental and Life Insurance*
• Paid Time Off*
• 401K program, with employer match and matching program* 

Compensation: 

• Hourly wage between $18-$21
• Commission, based on personal sales

*eligibility qualifiers may apply

We participate in E-Verify to confirm employment eligibility for all new hires. E-Verify compares information from your Form I-9 to official records to confirm authorization to work in the United States.

THE ROLE

Alpine Investors is seeking a Sourcing Associate to join its direct deal originations team. This dynamic position will focus across Alpine’s investments in software and services and will consist of (i) researching and identifying markets to invest in, (ii) compiling lists of prospective companies and their executives, (iii) reaching out directly to CEOs/Owners with a well-crafted message to gauge their interest in selling, and (iv) evaluating the fundamentals and growth opportunities of potential investments. Given the exposure in this role, associates will develop their own investing judgment and have opportunities to shape our investment criteria as they build expertise in markets. Target start date for this role is as soon as possible.

The direct sourcing team within Alpine Operations Group (known as “Elevation”) provides a critical service to Alpine and its portfolio companies. The Elevation team creates more optionality and opportunities for investments across the Alpine portfolio and has allowed Alpine to increase the volume of closed deals since the team was launched in 2021.

WHAT YOU WILL DO

• Utilize databases and internet research to compile lists of prospective acquisition targets
• Create and execute outbound outreach strategies that result in engaging business owners/CEOs in a discussion to sell. Methods may include cold calls, emails, LinkedIn outreach, in-person visits and more.
• Conduct introductory conversations with owners/CEOs of prospective businesses and build rapport
• Qualify deal opportunities you generate against our investment criteria
• Present market research and new investment opportunities to internal stakeholders
• Complete ad hoc projects which may focus on sourcing workflows, pipeline analysis, or Alpine’s investing strategy
• Participate in a variety of firm-wide activities and team-bonding events

QUALIFICATIONS

• Bachelor’s degree – interest in business, entrepreneurship, finance, or sales
• 2+ years of experience in direct deal sourcing or business development with a proven track record of success
• Strong communication skills and professionalism
• Curious mindset, desire to learn, and ability to implement feedback
• Self-starter that thrives in ambiguous environments
• Relationship-driven

ABOUT ALPINE

Alpine is a San Francisco-based private equity firm with offices in New York City and Austin that is reimagining private equity. As of December 31, 2024, Alpine has $18B+ in assets under management. Alpine seeks to demonstrate that pursuing and investing in passionate individuals is the key to building enduring companies and delivering market-leading returns.

Alpine Operations Group (“AOG”) is a wholly owned subsidiary of Alpine that provides services to the Alpine funds and their portfolio companies. These services include value creation, talent management, and direct sourcing. 

Alpine is proud to be a signatory to the Principles for Responsible Investment, a certified B-Corporation organization, a Great Place to Work, and an Inc. Top Founder Friendly firm. The Alpine team believes in hiring for attributes and experience, and our team (across Alpine and AOG) includes 150+ professionals with diverse investing, sourcing, operations, and finance backgrounds.

DE&I AT ALPINE

At Alpine, we believe that by welcoming people from all backgrounds, we can build exceptional teams and cultivate communities of excellence. We strive to create an organization where everyone is celebrated, heard, valued, and empowered to reach their full potential. These beliefs and actions are true to Alpine’s PeopleFirst philosophy, rooted in how we invest, hire, and show up daily. To learn more about our PeopleFirst approach, please read our latest Force For Good Report.

CONTACT INFORMATION

If you have any questions about the opportunity or timeline, please contact Sam Stuart at sstuart@alpineinvestors.com.

HumanSignal's customer base is growing exponentially, and you will be on the front lines of ensuring that these customers become passionate, lifelong partners. As a member of our Customer Engagement team, you'll be accountable for establishing deep customer relationships, driving revenue, hitting SLAs, and maintaining the quality standards that power breakthrough AI applications. You will work closely with HumanSignal's enterprise customers and frontier labs, driving end-to-end engagements from new projects and pilots, owning account execution, working cross-functionally to ensure our Label Studio platform and Data Creation Laboratory services are delivered consistently and on-time, and driving account growth.

You are the primary contact between HumanSignal and our customers, working with and advocating for data leaders and engineering/operations teams who are pushing the boundaries of what's possible with AI. You have a strong interest in how purpose-built, human-created data can unlock novel AI capabilities. Your bias is towards finding not just one-off solutions, but repeatable and scalable ways to ensure we continually deliver excellence. You have a track record of managing customers to renewal, forecasting with precision, and supporting sales teams in driving expansion. And you are naturally empathetic and excel at building long-term relationships through diligent problem solving and thoughtful, strategic discussions. Within HumanSignal, you will work cross-functionally with Operations, Product, Sales, and our Data Creation Laboratory teams as the primary customer operations advocate.

The blend of operations and customer management to drive our most important outcomes makes this a unique and exciting role at the heart of HumanSignal's mission to harness human intelligence to power the future of AI. The ideal candidate is customer-driven, analytical, empathetic, outcome-focused, and above all someone who drives and inspires results.

You Will:

• Build and drive critical operational processes: the consistent, on-time delivery of Label Studio platform capabilities and Data Creation Laboratory services, and revenue growth for our customers
• Build and oversee operational levers with a relentless focus on SLA achievement and quality improvement
• Review, track, and improve operational performance with an obsession for continuous improvement
• Oversee onboarding and successful implementation for new customer projects
• Manage the long-term health of customers by identifying and preempting areas of risk or concern
• Partner with clients to understand operational issues and advocate for solutions with HumanSignal engineers
• Work directly with customers' engineering teams, partnering with customer-facing engineers and technical account managers
• Answer questions and address issues related to our platform, APIs, and data services
• Create an effective feedback loop between frontline operations, product teams, strategy, and customers
• Collaborate with stakeholders to improve processes for new and existing customers

Ideally You'd Have:

• 4-9 years of total work experience, with experience in consulting or technical program management roles
• Associate / Senior Consultant / Engagement Manager experience at a top-tier consulting firm
• A technical background (education or professional experience with CS, Economics, Statistics, Engineering)
• A proven track record in B2B client-facing roles and expanding client relationships
• Ability to understand APIs, ML workflows, and data operations, and build great relationships with technical customers
• Excellent cross-functional collaboration skills
• Outstanding verbal and written communication abilities
• A track record of structured, analytics-driven problem solving
• A history of diligence and organization across multiple work streams
• An action-oriented mindset that balances creative problem solving with the scrappiness to ultimately deliver results
• Strong analytical, planning, and process improvement capabilities
• Experience with SQL and/or other database languages

Nice to Haves:

• Prior experience at an API-driven technology company and/or managing technical customers
• Experience with data annotation, labeling platforms, or ML operations
• Understanding of how training data impacts model performance

About HumanSignal

At HumanSignal, we're building the infrastructure for the next generation of AI. Our Label Studio platform powers data operations for leading organizations worldwide, while our Data Creation Laboratories manufacture the purpose-built datasets that breakthrough AI applications require.

We believe the next frontiers in AI won't be unlocked by scraping what's left on the web—they'll be built on human-created data that captures the complexity of how systems need to see, hear, reason, and react. Through controlled environments and operational excellence, we're enabling researchers and enterprises to innovate without being constrained by data availability.

We work with frontier AI labs, Fortune 500 enterprises, and government agencies who are pushing the boundaries of what's possible with AI. Join us in building the data that will build the future.

We are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity, or Veteran status.

At HumanSignal we pay based on regional compensation market rate ranges across the globe. We are hiring for this role across North and South America as well as Europe. The base cash compensation range is $140,000 to $200,000 USD. These ranges are provided by market data and are in good faith. The final offer details are determined by several factors including candidate experience, expertise, as well as applicable industry knowledge and may vary from the pay ranges listed above.

About the role

Behind many of life’s most important transactions — buying a house, applying for a mortgage, getting a small business loan, or refinancing a credit card — is a network of credit relationships. Setpoint provides critical operational infrastructure for relationships between the world’s largest banks, credit funds and capital markets counterparties. We’re building trust in this system of credit. 

We are looking for a Capital Solutions Associate to join our team!

This is an opportunity to have a big impact and join a fast growing platform and partner with the executive team across the firm. You’ll be a driver and co-owner of creating tech solutions for lenders and borrowers in asset backed credit, innovating the way credit is accessed and monitored.  We have a strong ethos of promoting from within, and you'll be given ample opportunities for career development and advancement

Who will love this job

• A fintech enthusiast: You understand debt capital markets, our customers' pain, and how Setpoint’s solutions fit.
• Detail-oriented: You don’t cut corners and quickly grasp complex problems.  You are driven to be accurate and maintain a zero-defect approach under tight deadlines.
• A great communicator: You can succinctly communicate and discuss complex problems and can distill rules-based legal documents into digestible logic.
• An intuitive all-round athlete: You are comfortable converting complex ideas into solutions, and are excited about client experience, sales, and product effectiveness.
• An independent problem-solver: You can understand what’s most important quickly and proactively build solutions.
• A scrappy team player: You thrive in early-stage environments with lots of moving parts, priorities, roles and responsibilities.

What you’ll do

• Own the accuracy of Setpoint’s Capital OS application across asset classes and clients.
• Parse legal agreements and create a source of truth for engineers and product managers as part of product implementation and development.
• Work closely with Product and Engineering team leads.
• Manage operational processes to efficiently onboard software clients, coordinating with Engineering, Product and Legal teams.
• Interact with clients to resolve reporting discrepancies and disputes in a timely manner.
• Represent the voice of the customer in internal product communications.

You should have:

• 2 - 4 years of FP&A, asset backed lending or debt capital market experience.
• Ability to deal with ambiguity and meet deadlines in high-pressure situations.
• Strong analytical and problem-solving skills.
• Expert status in Excel.

Setpoint provides purpose-built capital and technology to asset-backed borrowers and lenders. Our platform is the funding operating system for originators: it verifies and stores documents; automates critical calculations and compliance reporting; and digitizes assets like homes or cars. Setpoint’s technology makes warehouse transactions instant and error free.

In August 2024, Setpoint announced the successful completion of its $31 million Series B funding round. 645 Ventures led the round, with significant strategic investments from Citi and Wells Fargo, alongside Andreessen Horowitz, NextView Ventures, Floating Point, Henry Kravis, Zillow founder’s 75 & Sunny, Vesta Ventures, Fifth Wall, Eltura Ventures, and Outrunner Capital. 

We offer a comprehensive benefits package that includes competitive salaries, stock options, medical, dental, and vision coverage, 401(k), short term and long term disability coverage, and flexible vacation. We have offices in Austin, TX, New York City, NY, and Salt Lake City, UT with hybrid roles based in these locations and an expectation of two days a week in office (Tuesdays and Thursdays). 

Compensation: $80,000 - $120,000 dependent on multiple factors, which may include the successful candidate's skills, experience and other qualifications.

Setpoint provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.