Senior Business Operations AI Program Manager (Hybrid - 3 days per week onsite)

Overview:

The Senior Business Operations AI Program Manager is a high-impact role responsible for supporting AI forward operational processes across the functional departments at Weedmaps. This role works closely with cross functional teams to understand their operations then plan and implement AI based solutions in partnership with key technology org stakeholders. As a senior strategic partner, you will bridge the gap between executive AI vision and tangible operational reality, ensuring that AI operational deployment is aligned with overarching business goals.

The impact you'll make:

• AI Program Management: Lead the end-to-end lifecycle of AI programs, from identifying high-impact operational use cases to full-scale deployment and continuous optimization.
• AI Enablement & Workflow Integration: Design and implement scalable operational frameworks that incorporate AI into existing business workflows to improve team velocity, resource allocation, and decision-making accuracy.
• Cross-Functional Orchestration: Act as the primary technical-operational bridge between technology org AI stakeholders and business stakeholders, ensuring AI is effectively tuned to solve departmental bottlenecks.
• AI Governance & Ethics: Collaborate with Legal and Information Security to ensure all AI deployments adhere to the Machine Learning and Artificial Intelligence Technology Policy, focusing on data privacy, bias mitigation, and regulatory compliance.
• Advanced Data Analytics: Utilize AI-driven insights and business metrics to monitor the health of ongoing programs, providing predictive reporting to leadership on the ROI of AI enablement.
• Stakeholder Management: Manage expectations and resolve high-level conflicts across diverse executive teams, serving as the subject matter expert on how AI can augment human workforce capabilities.
• Change Management for the AI Era: Drive organizational culture shifts toward AI-native operations, implementing training programs and feedback loops to ensure seamless human-AI collaboration.
• Operational Excellence: Continuously evaluate the evolving AI landscape to identify new AI-based technologies that can further streamline internal processes and support market expansion.

What you've accomplished:

• Experience: 5+ years of experience in program management, business operations, or management consulting, preferably within a SaaS or high-growth tech environment with at least 2 years specifically focused on AI or automation initiatives.
• AI Expertise: Demonstrated experience in deploying AI solutions, specifically large language model (LLM) applications, AI agents, or automated decision-support systems.
• Technical Proficiency: Advanced skills in project management tools (Jira, Confluence) and a deep understanding of AI-related technical stacks, APIs, and data visualization tools like Tableau.  
• Strategic Problem-Solving: A proven track record of creating structure in highly ambiguous environments and leading complex, high-stakes organizational pivots.  
• Communication: Exceptional ability to distill complex AI and operational concepts into clear, executive-level strategies and summaries.  
• Education: Bachelor’s degree in Business, Finance, Engineering, or Computer Science;

Bonus points: 

• A solid understanding of the cannabis tech landscape or experience in a similarly highly-regulated industry 

The base pay range for this position is $126,765 - $155,000 per year

 2026 US Benefits for Full Time, Regular Employees:

• Physical Health (Medical, Dental & Vision)
• 100% employer-paid premium for employees
• Up to 80% coverage for dependents
• Company HSA contribution with the High Deductible Health Plan
• 401(k) Retirement Plan (employer will match contribution up to 3.5% of employee contribution)
• Basic Life, Voluntary Life and AD&D Insurance options
• Supplemental, voluntary benefits
• Student Loan Repayment/529 Education Savings with a monthly company contribution
• FSA (Medical, Dependent, Transit and Parking)
• Voluntary Life and AD&D Insurance
• Critical Illness Insurance
• Accident Insurance
• Short- and Long-term Disability Insurance
• Pet Insurance
• Identity theft protection
• Legal access to a network of attorneys
• PTO, paid sick leave, and company holidays (including a 2026 holiday shutdown)
• Paid parental leave

 Department: Facility Operations 

FLSA Status: Exempt  

Location:  Austin, TX (on-site) 

Reports to: Director of Facility Operations

OVERVIEW 

Element Critical is seeking to add a Data Center Controls Engineer to the Facility Operations team, who aligns with our company values of accountability, integrity, grit, and problem-solving. This role will be responsible for all things related to controls, including but not limited to design standards, implementation, and project management, and maintaining the company building electrical power management systems (EPMS), automation systems (BAS), and building management systems (BMS) for all Data Centers. You will develop new processes and standards while innovating in the control space. Overall desire is to create reliable and efficient controls (BAS, BMS, EPMS) that serve Operations and Customers. 

RESPONSIBILITIES

Responsibilities will include but not be limited to the following: 

• General 
  • Collaborate with design and operations teams to develop and enforce automation logic, ensuring systems meet operational standards. 
  • Manage cross-functional partnerships with internal operations and engineering teams to troubleshoot complex control loop issues.  Utilize 3rd party vendors and contractors to resolve issues. 
  • Assist in procurement related activities including request for quotation/proposals, responding to request for information, assist in review of vendors proposals and submittal processing.  
  • Attend project related meetings, coordinate with project leaders, and regularly report status to management. 
  • Frequent visits to data centers to troubleshoot issues and supervise 3rd party vendor’s work to ensure compliance with the scope, design, and applicable local codes. 
• Create and maintain SOOs and documentation of existing controls infrastructure. 
  • Assemble library of I&C design documents, submittals, as-builts, and O&Ms 
  • Controls equipment inventory: sensors, valves, controllers, etc 
  • Vendors, contacts, contracts, warranties, licenses, entitlements, passwords, 3rd party network access 
• Initial and periodic audit of existing implementations 
  • Security risks 
  • Operations risks (reliability, SLA risks) 
  • Excessive energy or maintenance costs 
• Annual controls opex and capex budgeting 
  • Critical remediation capex 
  • Maintenance contracts 
  • Maintenance capex: end-of-life equipment replacement 
  • Upgrades in support of corporate goals, e.g. energy efficiency, operating efficiency, safety and reliability, reporting 
• Corporate design & operations standards 
  • Develop, document, publish design guidelines 
    • Architecture 
    • Hardware, vendors 
    • Operator interfaces – style guide (ISA 101) 
    • Naming schemes (ISA 5.1) 
    • SOOs 
    • Monitoring 
    • Alerting/Notifications 
• SME and leader for 3rd party implementations (new construction, upgrades/additions, special projects) 
  • Lead scope definition, contractor vetting, pricing review, selection, on-boarding, progress meetings 
  • Lead owner’s submittal and RFI review 
  • Vet change orders 
  • Lead QA/QC during implementation 
  • Lead the commissioning life-cycle for data center BAS, BMS and electromechanical systems, ensuring validation of Building Automation, Building Management, and EPM System to control and monitor HVAC and electrical infrastructure effectively. 
    • Ensure commissioning effectiveness by reviewing scripts, monitoring execution, and reviewing reports & issues 
  • Lead owner’s punch and follow-up 
  • Vet closeout and transition to operations 
• SME and leader for internal support and customer integrations (similar to IT).  Collaborate with and support Facility Ops teams to enable local control within the I&C sandbox for reliability, reporting for efficiency and operations initiatives, as well as managing all training, documentation 
  • Implement and support customer integrations as directed by Customer Ops. 
  • Review results and action items from the quarterly maintenances for BMS and electrical systems and take actions to get them resolved. 
• Operate and maintain all controls hardware & software 
  • Oversee the testing and tuning of mechanical plant controls (chillers, cooling towers, AHUs), ensuring data visibility and system redundancy are maintained through robust SCADA implementations. 
  • Break-fix, preventive maintenance, ongoing tuning and adjustments. 
  • Participate in on-call schedule as secondary escalation to provide immediate BMS and electrical system technical support to in-service data centers. 
  • Troubleshoot and perform Root Cause Analysis or Corrective Action for BAS, BMS and  EPMS system related issues in Element Critical’s data centers. 
  • Per-site and global plant performance reporting 
  • Develop and maintain maintenance program for all controls equipment 
    • Hardware PM (calibrating sensors, stroking valves, etc) 
    • Platform PM (patches as appropriate, backups, etc.) 
  • Specify IT and network resources required by controls applications 
  • Configure and manage EPMS, BAS, and BMS system alarm frameworks, optimize alarm logic, prioritization, and thresholds to reduce false alarms, improve signal-to-noise ratio, and ensure rapid, accurate response to critical infrastructure events to actionable events by the Facility Operations team. 
• Special projects assigned by Manager. 

REQUIREMENTS & QUALIFICATIONS

The ideal candidate will possess the following: 

• Bachelor's degree in Mechanical Engineering, Electrical Engineering,  Systems Engineering, or equivalent practical experience. 
• 5 years of experience in data center or critical facility environment, focused on the commissioning of mechanical systems and industrial controls. 
• 5 years of experience with Building Management Systems, PLC programming, SCADA Architecture (e.g., Modbus, BACnet, industrial networking). 
• Experience managing projects in a Design/Build delivery environment for mission-critical facilities, with a focus on cooling and mechanical automation. 
• Experience with contractors and site safety teams to ensure commissioning activities align with construction schedules and safety protocols. 
• Excellent communication skills. 
• Travel expected up to ~40%. 

The application window will be open until at least May 4th, 2026. This opportunity will remain online based on business needs which may be before or after the specified date.

This role is not eligible for immigration sponsorship.

At GFiber, we believe in the power of a great internet that lets people do more, helps communities get stronger and makes amazing things possible. We’re not just growing to build better internet experiences, we’re also building a welcoming place where people who want to make a difference can grow their careers.

GFiber is an Alphabet company that brings Google Fiber and Google Fiber Webpass internet services to homes and businesses across the United States. Our growing, inclusive team is expanding as we connect more cities and people.

Role Description

As an Technical Operations Manager for OSP Engineering, you will ensure the network design is reliable and efficient by reviewing existing designs, playing an integral role in future designs, and general engineering activities including troubleshooting and plant maintenance input. In this role you will ensure the engineering design follows the GFiber Standards and Architecture while managing the general engineering portfolio and ensure that our network is logical and protected. Additionally, you will perform critical tasks that maintain and improve the general design, and will take the technical lead in ensuring reliable and efficient designs propel our forward build. You will be working with the TechOps team, executing complex projects that bring internet access to people.

In this role, you'll:

• Manage the planning and performance of tasks that support ongoing engineering. Implement the GFiber Standards and architectural practices that meet GFiber’s service requirements and roadmap system upgrades and communicate progress and activities to internal stakeholders. 
• Support and lead implementation of the growing fiber to the home network infrastructure for new build and customer installation efforts. Perform new plant design and configuration control of existing plant.
• Review engineering designs and either validate or correct those designs. Ensure the designs are constructible and deployable for OSP Build teams.
• Manage local engineering vendor staff, maintain existing plant configuration control, revise and track documentation, and track contractor performance including billing against budget and contract. Supervise engineering vendors of internal GFiber teams and external vendors and contribute to work standards/best practices.
• Support in coordination of outside plant moves/changes due to civil works projects. Write training design documents that specify the operation and interoperability of core fiber to the home network architecture components, and collaborate with other team members and groups to identify and develop scalable network designs, solutions and policy recommendations relevant to a large fiber to the home access network.

At a minimum we'd like you to have:

• Bachelor's degree in Construction Management, Engineering, Telecommunications or a closely related field, or equivalent practical experience.
• 5 years experience in network operations, engineering, construction and/or maintenance roles.
• Experience in managing engineering efficiency and process improvements for an organization.
• Experience managing telecommunication engineering infrastructure, Fiber to the Home/Plant (FFTx) design, operations, and/or outside plant (OSP) projects.

It's preferred if you have:

• Experience managing engineering vendor resources.
• Demonstrated experience in evaluating network engineering, network design planning and plant configuration control.
• Working knowledge of fiber inventory management and assignment systems.
• Experience managing complex projects involving team members from multiple disciplines.
• Knowledge of materials and labor required for an accurate construction Bill of Materials and understand the associated cost.

The US base salary range for this full-time position is between $129,600 - $142,600 + bonus + cash award + benefits. As pay varies by location, your recruiter will share more about the specific salary range for your targeted location during the hiring process.

#LI-DNI

Group Manager, Product (Hybrid 2-3 days onsite per week)

Overview:

As a Group Product Manager at Weedmaps, you will play a pivotal leadership role responsible for the heart of our platform: the Core Marketplace. You will lead a dedicated team of product professionals in executing a roadmap that defines how millions of users interact with the cannabis economy. This is a high-impact position where you will oversee the strategic direction of our most critical surfaces – including Search, Discovery, Product Recommendations, and overall Marketplace UX – while masterfully managing the intersection of monetization and user experience. You are not just building features; you are balancing the needs of a multi-sided ecosystem to ensure our shoppers find exactly what they need while delivering sustainable business results.

As a product leader, you will partner with other executives to translate a bold product vision into strategic technological decisions. You will drive accountability and metrics ownership, turning high-level strategy into tangible results. Your team will be responsible for making it easier for shoppers to learn about cannabis, engage with brands, find dispensaries, and complete their order flows seamlessly. Part of your mission is to foster a culture of innovation within your team, creating best-in-class solutions that deliver an amazing consumer experience and drive growth for Weedmaps and our business partners.

A bit about you: You are passionate about marketplaces, advertising products, and the evolving mobile commerce landscape. You have a deep understanding of the user journey—from acquisition through discovery to checkout—and ideally, you have proven experience navigating the complexities of high-traffic, multi-sided platforms. You are an expert at discovering user pain points and working across a matrixed organization to simplify complex problems into elegant, scalable solutions. You have a track record of starting, growing, and refining product lines with a focus on both quick wins and long-term strategic health.

You are also an experienced people manager who is deeply invested in mentoring and growing Product Managers. You are strategic, data-driven, and capable of leading through influence across analytics, design, marketing, and sales. You believe in the power of strong go-to-market partnerships and are committed to building a world-class marketplace that defines the cannabis space. Most importantly, you thrive in a fast-paced environment and enjoy the journey of building something transformative alongside world-class colleagues.

The impact you'll make:

• Own the Marketplace Roadmap: Lead the strategic vision and execution for the Core Marketplace pillar, specifically driving innovation in Search, Discovery, Product Recommendations, and overall Site UX.
• Balance the Ecosystem: Masterfully manage the critical trade-offs between monetization (Ad Units) and consumer experience, ensuring revenue goals are met without compromising user retention or journey fluidity.
• Scale the Team: Manage, mentor, and grow a team of Product Managers, establishing high standards for product specs, data rigor, and career development.
• Drive Cross-Functional Alignment: Partner deeply with Engineering, Design, and Data Science leadership to ensure technical feasibility, design excellence, and algorithmic accuracy.
• Translate Strategy to Revenue: Work closely with Sales and Marketing to define business cases and go-to-market strategies that turn marketplace capabilities into tangible business results.
• Obsess Over the User & Industry: Maintain a deep understanding of the cannabis consumer and the competitive landscape to stay ahead of mobile commerce and e-commerce trends.
• Data-Driven Decision Making: Utilize quantitative research, UI/UX studies, and marketplace analytics to identify growth opportunities and refine the "find-to-order" conversion funnel.
• Rigorous Communication: Ensure all product initiatives have a clear "why" by overseeing the documentation of thorough PRDs, business rationales, and success metrics.
• Build & Retain Talent: Lead the recruitment and onboarding of high-performing Product Managers; develop a talent pipeline that supports the future growth of the pillar.
• Performance Excellence: Establish and leverage clear KPIs to measure team impact; provide consistent, actionable feedback and comprehensive performance reviews.
• Cultivate a "Product First" Culture: Champion a culture of continuous learning and accountability; proactively identify and remove organizational roadblocks.
• Technical & Tooling Mastery: Ensure all direct reports are highly proficient in our product stack – including self-service analytics, feature rollout/experimentation, and agile project management.
• Matrix Leadership: Teach and model effective stakeholder management, helping your PMs navigate complex relationships with Engineering, Sales, and Design in a matrixed environment.

What you've accomplished:

• Education: Bachelor’s Degree in a relevant field or equivalent professional experience.
• Proven Leadership: 8+ years of product management experience with a focus on high-traffic marketplaces; including 2+ years of direct people management.
• Marketplace Expertise: Deep experience in at least two of the following: E-commerce, AdTech/Monetization, or Search/Discovery platforms.
• Technical Partnership: Demonstrated success working closely with Engineering and Data Science teams to build alignment on complex technical roadmaps.
• Strategic Analytics: Experience developing and refining sophisticated KPIs to measure team performance, product health, and business impact.

Bonus points: 

• The "Balanced" PM: A track record of successfully balancing monetization (Ad units) with high-quality consumer experiences (Discovery/UX).
• Cannabis Industry Interest: A natural curiosity for the Cannabis economy and its unique regulatory and UX challenges.
• Consumer Empathy: Exceptional ability to translate customer pain points into elegant product solutions that drive both user delight and revenue.
• Communication Excellence: Persuasive written and verbal communication skills, with the ability to distill complex marketplace dynamics into clear narratives for executive stakeholders.

The base pay range for this position is $163,716 - $180,744 per year

 2026 US Benefits for Full Time, Regular Employees:

• Physical Health (Medical, Dental & Vision)
• 100% employer-paid premium for employees
• Up to 80% coverage for dependents
• Company HSA contribution with the High Deductible Health Plan
• 401(k) Retirement Plan (employer will match contribution up to 3.5% of employee contribution)
• Basic Life, Voluntary Life and AD&D Insurance options
• Supplemental, voluntary benefits
• Student Loan Repayment/529 Education Savings with a monthly company contribution
• FSA (Medical, Dependent, Transit and Parking)
• Voluntary Life and AD&D Insurance
• Critical Illness Insurance
• Accident Insurance
• Short- and Long-term Disability Insurance
• Pet Insurance
• Identity theft protection
• Legal access to a network of attorneys
• PTO, paid sick leave, and company holidays (including a 2026 holiday shutdown)
• Paid parental leave

Staff Product Manager, Enterprise Business Applications (Hybrid 2-3 days per week onsite)

Overview:

This role leads the application of AI across Weedmaps’ enterprise systems, combining product ownership with hands-on experimentation to transform how business processes operate. The individual will prototype, validate, and scale AI-driven solutions across Salesforce, FinancialForce, and other platforms, focusing on automating complex workflows and improving data consistency. Success in this role requires both strategic judgment and technical fluency—using AI-native tools to rapidly test ideas and drive clarity for engineering teams. This role is a critical bridge between emerging AI capabilities and real-world business impact.

The impact you'll make:

• Enterprise AI Roadmap: Own a roadmap that prioritizes AI-powered enhancements specifically for SaaS Ecosystems (Salesforce, FinancialForce, Namely) and internal business process automation
• Workflow Integration: Partner with business units to identify manual bottlenecks in Finance, HR, and Sales applying AI to automate complex Order-to-Cash processes, etc. 
• Implementation Prototyping: Use AI-native tools (Cursor, Replit) to build and iterate on functional prototypes that validate how AI agents interact with standard and proprietary enterprise APIs
• Operational Standards: Define 'Error Budgets' and accuracy standards for AI outputs within business-critical systems, ensuring brand voice and data integrity are maintained
• Golden Set Curation: Create and version-control "Golden Sets"—definitive datasets derived from our internal enterprise data—to grade AI performance in real-world business scenarios

What you've accomplished:

• Experience: Staff level: 8+ years; Principal level: 12+ years of experience in Product Management for Enterprise Applications or Business Systems Analyst
• Domain Expertise: Proven track record of delivering high-impact features within SFDC, FinancialForce, or Namely ecosystems
• Technical Literacy: Mandatory hands-on experience using GenAI tools (vibe-coding) to turn prompts into small prototypes in a constrained environment, then use that artifact to validate requirements and reduce ambiguity for Engineering
• AI Application: Understanding of LLM constraints (context windows, hallucinations) specifically as they relate to integrating RAG implementations into functional business workflows
• Platform Mastery: Deep experience with Salesforce AI (Einstein) or Namely
• Business Transformation: Knowledge of Order-to-Cash (O2C) transformation and revenue operations

The base pay range for this position is $194,200 - $214,704 per year

 2026 US Benefits for Full Time, Regular Employees:

• Physical Health (Medical, Dental & Vision)
• 100% employer-paid premium for employees
• Up to 80% coverage for dependents
• Company HSA contribution with the High Deductible Health Plan
• 401(k) Retirement Plan (employer will match contribution up to 3.5% of employee contribution)
• Basic Life, Voluntary Life and AD&D Insurance options
• Supplemental, voluntary benefits
• Student Loan Repayment/529 Education Savings with a monthly company contribution
• FSA (Medical, Dependent, Transit and Parking)
• Voluntary Life and AD&D Insurance
• Critical Illness Insurance
• Accident Insurance
• Short- and Long-term Disability Insurance
• Pet Insurance
• Identity theft protection
• Legal access to a network of attorneys
• PTO, paid sick leave, and company holidays (including a 2026 holiday shutdown)
• Paid parental leave

Staff Product Manager, Enterprise Business Applications (Hybrid 2-3 days per week onsite)

Overview:

This role leads the application of AI across Weedmaps’ enterprise systems, combining product ownership with hands-on experimentation to transform how business processes operate. The individual will prototype, validate, and scale AI-driven solutions across Salesforce, FinancialForce, and other platforms, focusing on automating complex workflows and improving data consistency. Success in this role requires both strategic judgment and technical fluency—using AI-native tools to rapidly test ideas and drive clarity for engineering teams. This role is a critical bridge between emerging AI capabilities and real-world business impact.

The impact you'll make:

• Enterprise AI Roadmap: Own a roadmap that prioritizes AI-powered enhancements specifically for SaaS Ecosystems (Salesforce, FinancialForce, Namely) and internal business process automation
• Workflow Integration: Partner with business units to identify manual bottlenecks in Finance, HR, and Sales applying AI to automate complex Order-to-Cash processes, etc. 
• Implementation Prototyping: Use AI-native tools (Cursor, Replit) to build and iterate on functional prototypes that validate how AI agents interact with standard and proprietary enterprise APIs
• Operational Standards: Define 'Error Budgets' and accuracy standards for AI outputs within business-critical systems, ensuring brand voice and data integrity are maintained
• Golden Set Curation: Create and version-control "Golden Sets"—definitive datasets derived from our internal enterprise data—to grade AI performance in real-world business scenarios

What you've accomplished:

• Experience: Staff level: 8+ years; Principal level: 12+ years of experience in Product Management for Enterprise Applications or Business Systems Analyst
• Domain Expertise: Proven track record of delivering high-impact features within SFDC, FinancialForce, or Namely ecosystems
• Technical Literacy: Mandatory hands-on experience using GenAI tools (vibe-coding) to turn prompts into small prototypes in a constrained environment, then use that artifact to validate requirements and reduce ambiguity for Engineering
• AI Application: Understanding of LLM constraints (context windows, hallucinations) specifically as they relate to integrating RAG implementations into functional business workflows
• Platform Mastery: Deep experience with Salesforce AI (Einstein) or Namely
• Business Transformation: Knowledge of Order-to-Cash (O2C) transformation and revenue operations

The base pay range for this position is $194,200 - $214,704 per year

 2026 US Benefits for Full Time, Regular Employees:

• Physical Health (Medical, Dental & Vision)
• 100% employer-paid premium for employees
• Up to 80% coverage for dependents
• Company HSA contribution with the High Deductible Health Plan
• 401(k) Retirement Plan (employer will match contribution up to 3.5% of employee contribution)
• Basic Life, Voluntary Life and AD&D Insurance options
• Supplemental, voluntary benefits
• Student Loan Repayment/529 Education Savings with a monthly company contribution
• FSA (Medical, Dependent, Transit and Parking)
• Voluntary Life and AD&D Insurance
• Critical Illness Insurance
• Accident Insurance
• Short- and Long-term Disability Insurance
• Pet Insurance
• Identity theft protection
• Legal access to a network of attorneys
• PTO, paid sick leave, and company holidays (including a 2026 holiday shutdown)
• Paid parental leave

Staff Product Manager, Enterprise Business Applications (Hybrid 2-3 days per week onsite)

Overview:

This role leads the application of AI across Weedmaps’ enterprise systems, combining product ownership with hands-on experimentation to transform how business processes operate. The individual will prototype, validate, and scale AI-driven solutions across Salesforce, FinancialForce, and other platforms, focusing on automating complex workflows and improving data consistency. Success in this role requires both strategic judgment and technical fluency—using AI-native tools to rapidly test ideas and drive clarity for engineering teams. This role is a critical bridge between emerging AI capabilities and real-world business impact.

The impact you'll make:

• Enterprise AI Roadmap: Own a roadmap that prioritizes AI-powered enhancements specifically for SaaS Ecosystems (Salesforce, FinancialForce, Namely) and internal business process automation
• Workflow Integration: Partner with business units to identify manual bottlenecks in Finance, HR, and Sales applying AI to automate complex Order-to-Cash processes, etc. 
• Implementation Prototyping: Use AI-native tools (Cursor, Replit) to build and iterate on functional prototypes that validate how AI agents interact with standard and proprietary enterprise APIs
• Operational Standards: Define 'Error Budgets' and accuracy standards for AI outputs within business-critical systems, ensuring brand voice and data integrity are maintained
• Golden Set Curation: Create and version-control "Golden Sets"—definitive datasets derived from our internal enterprise data—to grade AI performance in real-world business scenarios

What you've accomplished:

• Experience: Staff level: 8+ years; Principal level: 12+ years of experience in Product Management for Enterprise Applications or Business Systems Analyst
• Domain Expertise: Proven track record of delivering high-impact features within SFDC, FinancialForce, or Namely ecosystems
• Technical Literacy: Mandatory hands-on experience using GenAI tools (vibe-coding) to turn prompts into small prototypes in a constrained environment, then use that artifact to validate requirements and reduce ambiguity for Engineering
• AI Application: Understanding of LLM constraints (context windows, hallucinations) specifically as they relate to integrating RAG implementations into functional business workflows
• Platform Mastery: Deep experience with Salesforce AI (Einstein) or Namely
• Business Transformation: Knowledge of Order-to-Cash (O2C) transformation and revenue operations

The base pay range for this position is $177,441 - $193,800 per year

 2026 US Benefits for Full Time, Regular Employees:

• Physical Health (Medical, Dental & Vision)
• 100% employer-paid premium for employees
• Up to 80% coverage for dependents
• Company HSA contribution with the High Deductible Health Plan
• 401(k) Retirement Plan (employer will match contribution up to 3.5% of employee contribution)
• Basic Life, Voluntary Life and AD&D Insurance options
• Supplemental, voluntary benefits
• Student Loan Repayment/529 Education Savings with a monthly company contribution
• FSA (Medical, Dependent, Transit and Parking)
• Voluntary Life and AD&D Insurance
• Critical Illness Insurance
• Accident Insurance
• Short- and Long-term Disability Insurance
• Pet Insurance
• Identity theft protection
• Legal access to a network of attorneys
• PTO, paid sick leave, and company holidays (including a 2026 holiday shutdown)
• Paid parental leave

Senior Manager, Analytics and Insight 

Overview:

As the Senior Manager of Analytics & Insights, you will lead the team responsible for transforming data into trusted, actionable intelligence and data-driven strategic recommendations for teams across the organization. You will manage a cross-functional team of analysts and data scientists, driving the shift from reactive reporting to proactive, strategic insight generation. This role sits within the Data organization, reporting to the VP of Data, and serves as a critical bridge between technical data infrastructure and business decision-making. Success looks like a team that operates with high autonomy, delivers consistent metric integrity,  enables self-service analytics at scale, and serves as trusted thought partners for leaders throughout the business.

The impact you'll make:

• Define and execute the analytics strategy across BI, analytics, and data science functions to align with company OKRs and CTO-level priorities
• Own the organization's metrics framework, ensuring consistency, accuracy, and trustworthiness of KPIs across all business domains
• Lead the build-out of self-service analytics capabilities, including dashboard infrastructure, semantic layers, and AI-powered tooling
• Drive proactive strategic insights to improve the caliber of decision-making across the business
• Partner with Engineering, Product, Finance, and Marketing stakeholders to prioritize data workstreams and translate business questions into scalable analytical solutions and recommendations
• Identify and execute opportunities to improve team efficiency through tooling, AI integration, and cross-functional process improvement
• Oversee analytics support for critical business initiatives including ERP migrations, compliance workstreams, and platform transitions
• Present strategic findings, metric insights, and team roadmap to executive leadership and the CTO
• Design and oversee A/B testing and other experimental methodologies to validate product hypotheses
• Stay current with industry trends and best practices in analytics

What you've accomplished:

• Lead and develop an 6+ person team spanning analytics, business intelligence, and data science
• Own hiring, onboarding (including structured 30/60/90 plans), performance management, and career development for all direct reports
• Foster a culture of ownership, intellectual rigor, and continuous improvement, including deliberate upskilling in AI-assisted workflows
• Triage and prioritize team backlog in partnership with stakeholders, balancing strategic initiatives against ad hoc demand
• Bachelor’s degree in Business, Data Science, Statistics, or a related field; Master’s degree preferred.
• 8+ years of experience in product analytics, business intelligence, or a related field, with 3+ years in a management role.
• Strong SQL proficiency and hands-on familiarity with cloud data warehouses (e.g., Snowflake) and transformation frameworks (e.g., dbt)
• Experience managing mixed-discipline teams including analysts, data scientists, and/or BI engineers
• Demonstrated ability to drive metric standardization, data governance, and self-service infrastructure at scale
• Strong executive communication skills with a track record of influencing decisions at the VP/C-suite level
• Proficiency in data analysis tools (e.g., SQL, Python) and visualization platforms (e.g., Sigma, Tableau)
• Strong understanding of statistical methods, A/B testing, and user research techniques
• Proven ability to manage projects effectively and work collaboratively in a fast-paced environment

Bonus points: 

• Experience with Sigma, Tableau, or comparable BI platforms, particularly in a migration or platform consolidation context
• Familiarity with AI/LLM tooling applied to analytics workflows, documentation, or operational efficiency
• Background in ecommerce, marketplace, or regulated industries (cannabis, pharma, fintech)
• Experience supporting SOX-adjacent data validation or ERP integration workstreams
• Exposure to product analytics, experimentation frameworks, and attribution modeling

The base pay range for this position is $185,984 - $239,246 per year

 2026 US Benefits for Full Time, Regular Employees:

• Physical Health (Medical, Dental & Vision)
• 100% employer-paid premium for employees
• Up to 80% coverage for dependents
• Company HSA contribution with the High Deductible Health Plan
• 401(k) Retirement Plan (employer will match contribution up to 3.5% of employee contribution)
• Basic Life, Voluntary Life and AD&D Insurance options
• Supplemental, voluntary benefits
• Student Loan Repayment/529 Education Savings with a monthly company contribution
• FSA (Medical, Dependent, Transit and Parking)
• Voluntary Life and AD&D Insurance
• Critical Illness Insurance
• Accident Insurance
• Short- and Long-term Disability Insurance
• Pet Insurance
• Identity theft protection
• Legal access to a network of attorneys
• PTO, paid sick leave, and company holidays (including a 2026 holiday shutdown)
• Paid parental leave

The application window will be open until at least May 1st, 2026 This opportunity will remain online based on business needs which may be before or after the specified date.

This role is not eligible for immigration sponsorship.

Role Description: 

In this role, you’ll: 

At a minimum we’d like you to have:

It’s preferred if you have:  

The US base salary range for this full-time position is between $153,600 - $169,000 + bonus + cash award + benefits. As pay varies by location, your recruiter will share more about the specific salary range for your targeted location during the hiring process.

#LI-DNI

Senior Manager, Analytics and Insight (Hybrid - 2 days onsite per week) 

Overview:

As the Senior Manager of Analytics & Insights, you will lead the team responsible for transforming data into trusted, actionable intelligence and data-driven strategic recommendations for teams across the organization. You will manage a cross-functional team of analysts and data scientists, driving the shift from reactive reporting to proactive, strategic insight generation. This role sits within the Data organization, reporting to the VP of Data, and serves as a critical bridge between technical data infrastructure and business decision-making. Success looks like a team that operates with high autonomy, delivers consistent metric integrity,  enables self-service analytics at scale, and serves as trusted thought partners for leaders throughout the business.

The impact you'll make:

• Define and execute the analytics strategy across BI, analytics, and data science functions to align with company OKRs and CTO-level priorities
• Own the organization's metrics framework, ensuring consistency, accuracy, and trustworthiness of KPIs across all business domains
• Lead the build-out of self-service analytics capabilities, including dashboard infrastructure, semantic layers, and AI-powered tooling
• Drive proactive strategic insights to improve the caliber of decision-making across the business
• Partner with Engineering, Product, Finance, and Marketing stakeholders to prioritize data workstreams and translate business questions into scalable analytical solutions and recommendations
• Identify and execute opportunities to improve team efficiency through tooling, AI integration, and cross-functional process improvement
• Oversee analytics support for critical business initiatives including ERP migrations, compliance workstreams, and platform transitions
• Present strategic findings, metric insights, and team roadmap to executive leadership and the CTO
• Design and oversee A/B testing and other experimental methodologies to validate product hypotheses
• Stay current with industry trends and best practices in analytics

What you've accomplished:

• Lead and develop an 6+ person team spanning analytics, business intelligence, and data science
• Own hiring, onboarding (including structured 30/60/90 plans), performance management, and career development for all direct reports
• Foster a culture of ownership, intellectual rigor, and continuous improvement, including deliberate upskilling in AI-assisted workflows
• Triage and prioritize team backlog in partnership with stakeholders, balancing strategic initiatives against ad hoc demand
• Bachelor’s degree in Business, Data Science, Statistics, or a related field; Master’s degree preferred.
• 8+ years of experience in product analytics, business intelligence, or a related field, with 3+ years in a management role.
• Strong SQL proficiency and hands-on familiarity with cloud data warehouses (e.g., Snowflake) and transformation frameworks (e.g., dbt)
• Experience managing mixed-discipline teams including analysts, data scientists, and/or BI engineers
• Demonstrated ability to drive metric standardization, data governance, and self-service infrastructure at scale
• Strong executive communication skills with a track record of influencing decisions at the VP/C-suite level
• Proficiency in data analysis tools (e.g., SQL, Python) and visualization platforms (e.g., Sigma, Tableau)
• Strong understanding of statistical methods, A/B testing, and user research techniques
• Proven ability to manage projects effectively and work collaboratively in a fast-paced environment

Bonus points: 

• Experience with Sigma, Tableau, or comparable BI platforms, particularly in a migration or platform consolidation context
• Familiarity with AI/LLM tooling applied to analytics workflows, documentation, or operational efficiency
• Background in ecommerce, marketplace, or regulated industries (cannabis, pharma, fintech)
• Experience supporting SOX-adjacent data validation or ERP integration workstreams
• Exposure to product analytics, experimentation frameworks, and attribution modeling

The base pay range for this position is $185,984 - $239,246 per year

 2026 US Benefits for Full Time, Regular Employees:

• Physical Health (Medical, Dental & Vision)
• 100% employer-paid premium for employees
• Up to 80% coverage for dependents
• Company HSA contribution with the High Deductible Health Plan
• 401(k) Retirement Plan (employer will match contribution up to 3.5% of employee contribution)
• Basic Life, Voluntary Life and AD&D Insurance options
• Supplemental, voluntary benefits
• Student Loan Repayment/529 Education Savings with a monthly company contribution
• FSA (Medical, Dependent, Transit and Parking)
• Voluntary Life and AD&D Insurance
• Critical Illness Insurance
• Accident Insurance
• Short- and Long-term Disability Insurance
• Pet Insurance
• Identity theft protection
• Legal access to a network of attorneys
• PTO, paid sick leave, and company holidays (including a 2026 holiday shutdown)
• Paid parental leave

Senior Manager, Analytics and Insight (Hybrid - 2 days onsite per week) 

Overview:

As the Senior Manager of Analytics & Insights, you will lead the team responsible for transforming data into trusted, actionable intelligence and data-driven strategic recommendations for teams across the organization. You will manage a cross-functional team of analysts and data scientists, driving the shift from reactive reporting to proactive, strategic insight generation. This role sits within the Data organization, reporting to the VP of Data, and serves as a critical bridge between technical data infrastructure and business decision-making. Success looks like a team that operates with high autonomy, delivers consistent metric integrity,  enables self-service analytics at scale, and serves as trusted thought partners for leaders throughout the business.

The impact you'll make:

• Define and execute the analytics strategy across BI, analytics, and data science functions to align with company OKRs and CTO-level priorities
• Own the organization's metrics framework, ensuring consistency, accuracy, and trustworthiness of KPIs across all business domains
• Lead the build-out of self-service analytics capabilities, including dashboard infrastructure, semantic layers, and AI-powered tooling
• Drive proactive strategic insights to improve the caliber of decision-making across the business
• Partner with Engineering, Product, Finance, and Marketing stakeholders to prioritize data workstreams and translate business questions into scalable analytical solutions and recommendations
• Identify and execute opportunities to improve team efficiency through tooling, AI integration, and cross-functional process improvement
• Oversee analytics support for critical business initiatives including ERP migrations, compliance workstreams, and platform transitions
• Present strategic findings, metric insights, and team roadmap to executive leadership and the CTO
• Design and oversee A/B testing and other experimental methodologies to validate product hypotheses
• Stay current with industry trends and best practices in analytics

What you've accomplished:

• Lead and develop an 6+ person team spanning analytics, business intelligence, and data science
• Own hiring, onboarding (including structured 30/60/90 plans), performance management, and career development for all direct reports
• Foster a culture of ownership, intellectual rigor, and continuous improvement, including deliberate upskilling in AI-assisted workflows
• Triage and prioritize team backlog in partnership with stakeholders, balancing strategic initiatives against ad hoc demand
• Bachelor’s degree in Business, Data Science, Statistics, or a related field; Master’s degree preferred.
• 8+ years of experience in product analytics, business intelligence, or a related field, with 3+ years in a management role.
• Strong SQL proficiency and hands-on familiarity with cloud data warehouses (e.g., Snowflake) and transformation frameworks (e.g., dbt)
• Experience managing mixed-discipline teams including analysts, data scientists, and/or BI engineers
• Demonstrated ability to drive metric standardization, data governance, and self-service infrastructure at scale
• Strong executive communication skills with a track record of influencing decisions at the VP/C-suite level
• Proficiency in data analysis tools (e.g., SQL, Python) and visualization platforms (e.g., Sigma, Tableau)
• Strong understanding of statistical methods, A/B testing, and user research techniques
• Proven ability to manage projects effectively and work collaboratively in a fast-paced environment

Bonus points: 

• Experience with Sigma, Tableau, or comparable BI platforms, particularly in a migration or platform consolidation context
• Familiarity with AI/LLM tooling applied to analytics workflows, documentation, or operational efficiency
• Background in ecommerce, marketplace, or regulated industries (cannabis, pharma, fintech)
• Experience supporting SOX-adjacent data validation or ERP integration workstreams
• Exposure to product analytics, experimentation frameworks, and attribution modeling

The base pay range for this position is $185,984 - $239,246 per year

 2026 US Benefits for Full Time, Regular Employees:

• Physical Health (Medical, Dental & Vision)
• 100% employer-paid premium for employees
• Up to 80% coverage for dependents
• Company HSA contribution with the High Deductible Health Plan
• 401(k) Retirement Plan (employer will match contribution up to 3.5% of employee contribution)
• Basic Life, Voluntary Life and AD&D Insurance options
• Supplemental, voluntary benefits
• Student Loan Repayment/529 Education Savings with a monthly company contribution
• FSA (Medical, Dependent, Transit and Parking)
• Voluntary Life and AD&D Insurance
• Critical Illness Insurance
• Accident Insurance
• Short- and Long-term Disability Insurance
• Pet Insurance
• Identity theft protection
• Legal access to a network of attorneys
• PTO, paid sick leave, and company holidays (including a 2026 holiday shutdown)
• Paid parental leave