MongoDB is seeking a highly motivated Director of Strategic Sourcing to lead a globally distributed team of Procurement professionals.  This role is responsible for driving complex strategic sourcing strategies across all spend categories in support of the company’s business strategies.  As a key member of the Source-to-Pay cross functional team, you will be called upon to fly at different altitudes to help executives and individual contributors make better purchasing decisions.

The ideal candidate is a self-starter who has the knowledge, skill, and discipline to transform the function into our next stage of growth.  You should have deep expertise in driving technology deals such as public cloud infrastructure agreements, SaaS, IT services, while still having working knowledge of Marketing, professional services, and other indirect categories.

This will be a hybrid in-office role. We are looking for candidates who plan to be available in our New York City office for approximately 2 days per week.

Key Responsibilities: What You’ll Be Doing 

• Drive category strategy to all applicable spend categories for MongoDB
• Develop and maintain global procurement policies and procedures
• Develop, coach, and lead a high-performing global procurement team, while fostering a culture of continuous improvement, accountability, knowledge sharing, and innovation
• Be the face of Procurement by developing and maintaining strong relationships with key leaders and stakeholders and reinforcing the strategic value that the team provides
• Deliver annual cost savings target and multi-year pipeline based on assigned projects
• Implement and lead process improvement projects along with any change management required

Qualifications: What We’ll Need to See 

• Bachelor’s degree in Engineering, Supply Chain, Finance, or similar quantitative related field
• Procurement professional certification, such as CPSM, CIPS, CSP
• 12+ overall years of professional business experience
• 10+ years of progressive experience in Procurement and/or Strategic Sourcing
• 3+ years of people leadership experience
• Deep knowledge of strategic sourcing and negotiation
• Hands-on experience in negotiating complex deals
• Leader with vision and credentials working at global large scale companies
• Strong interpersonal and leadership skills
• Ability to drive change and influence all levels of the organization
• Experience analyzing large data sets while developing and driving recommendations from collected insights

How To Stand Out From Other Candidates 

• MBA or equivalent experience
• Working knowledge of Source to Pay Orchestration tools
• Experience with large ERP systems such as NetSuite, Oracle, SAP, or Workday
• Experience using Coupa (including Coupa Analytics and SIM)
• Experience working in multiple industries especially in the high tech sector
• Experience sourcing cloud infrastructure, SaaS, professional services, marketing
• Excellent presentation skills (both oral and written)
• High attention to detail
• Ability to operate as a Strategic Partner in a dynamic and ambiguous environment (e.g. able to quickly adapt to changing priorities)

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID: 1273415385

The Role

• Leverage Pilot software to produce high quality books and financial reports
• Develop scalable and accurate accounting workflows to record a customer’s financial activity accurately and efficiently
• Build strong relationships with and provide exceptional experience to a portfolio of customers
• Mentor and develop newer team members\
• Manage complex client portfolios with high efficiency and minimal manager support
• Handle client escalations independently and make sound judgment calls on client issues
• Mentor and coach junior team members through knowledge sharing and feedback

THE ROLE:

Are you passionate about driving innovation in the data storage industry? Are you skilled in crafting technical solutions that exceed customer expectations? If so, we have an exciting opportunity for you! Everpure (formerly Pure Storage), a leader in the data storage and flash technology space, is seeking a talented and motivated Senior Pre-Sales Systems Engineer to join our dynamic team. 

As a Senior Pre-Sales Systems Engineer, you will play a crucial role in understanding our customers' unique challenges and tailoring Everpure solutions to meet their specific needs. Collaborating closely with the sales team, you will act as a technical expert during the sales process, helping to showcase the value of our products and services.

WHAT YOU’LL DO:

• Develop an exhaustive understanding of what drives a customer’s business and what motivates their decision making
• Connect the dots from technology solutions, inclusive of the Everpure portfolio and others from the ecosystem, to measurable customer business outcomes
• Partner closely with account managers, specialists and channel partners to create a seamless and holistic customer experience and strategy to drive revenue growth and net new business
• Delight customers and teammates with your technical leadership and domain expertise on storage products, distributed storage architectures, file systems, and competitive storage offerings in the DAS, NAS and SAN product spaces
• Take control of evaluations,  benchmarks and system configurations
• Build and deliver technical product and architecture presentations with vigor to customers and lock in the technical win with clients and prospective accounts
• Capture requirements and translate Customer’s business needs into innovative solutions to accelerate their growth and capacity
• Seek out and spur new opportunities for interoperability, functional, and performance testing/validation
• Promote mutual roadmap and planning exchanges
• Liaise with product and technical marketing to produce materials (i.e. whitepaper, web presentations) that support overall alliance plans and objectives
• Stay current with the competition and ensure that materials accurately reflect the latest, differentiated solution positioning
• Move with market trends and competitive landscape to promote thought leadership within our organization
• Lead by example living the Everpure Values:  Persistence, Creativity, Teamwork, Ownership and Customer-first  

WHAT YOU BRING:

• Pre-sales experience is required
• 5 or more years of relevant experience, mixed among technology, design, and communications required. Experience supporting the sales of enterprise storage, networking, systems, cloud, or software to enterprise accounts preferred
• Deep understanding of the architecture, design and implementation of multi-tiered client/server and web-based computing solutions
• Must have a familiarity with modern web architecture a plus (LAMP stack, scale-out vs scale-up architectures, AWS well-architected framework, microservices architecture)
• Prior experience in targeting new prospects and converting them into clients
• Contribute significant portions and/or lead responses to RFPs, RFQs and RFIs
• Superior knowledge of current and emerging storage architectures (FC, iSCSI, NAS, OSD, SAN)
• Previous experience with Linux, NFS file systems and Linux distributed network environment
• Installation/configuration of distributed computing, multiprocessing, virtual memory subsystem, storage subsystems architecture, shared memory architectures, cache architectures, windowing systems
• Strong knowledge of digital transformation to a Cloud Native architecture, On-Prem, Public Cloud, Provisioning Automation, and Containers
• Knowledge of VMware, Local Area Networking, Ethernet, TCP/IP and general networking
• Familiarity with AWS, Azure, GCP, containers, k8s and microservices architectures a plus
• Curiosity and passion around technology and explaining and showing new technology platforms and concepts to customers
• Familiarity with storage-intensive applications and their requirements such as structured databases (SQL, Oracle) is highly desirable
• Excellent verbal and written interpersonal skills

#LI-REMOTE

#LI-JL4

SHOULD YOU ACCEPT THIS CHALLENGE...

In this role, you'll:

• Act as role model and mentor for other Systems Engineers
• Work alongside SEM to provide technical leadership and support
• Develop an exhaustive understanding of what drives a customer’s business and what motivates their decision making
• Be an active creator of social media content e.g. blogs, posts, etc
• Connect the dots from technology solutions, inclusive of the Pure Storage portfolio and others from the ecosystem, to measurable customer business outcomes
• Partner closely with account managers, specialists and channel partners to create a seamless and holistic customer experience and strategy to drive revenue growth and net new business
• Refine sales strategy and tactics, taking command of technical responsibilities
• Delight customers and teammates with your technical leadership and domain expertise on storage products, distributed storage architectures, file systems, and competitive storage offerings in the DAS, NAS and SAN product spaces
• Undertake presentations, solution demonstrations and EBC activity within other SE accounts as appropriate and needed
• Capture requirements and translate Customer’s business needs into innovative solutions to accelerate their growth and capacity

• Contribute significant portions and/or lead responses to RFPs, RFQs and RFIs

• Seek out and spur new opportunities for interoperability, functional, and performance testing/validation
• Promote mutual roadmap and planning exchanges
• Liaise with product and technical marketing to produce materials (i.e. whitepaper, web presentations) that support overall alliance plans and objectives
• Stay current with the competition and ensure that materials accurately reflect the latest, differentiated solution positioning
• Move with market trends and competitive landscape to promote thought leadership within our organization
• Be seen as the solution expert in complex POC and TCO calculations

WHAT YOU’LL NEED TO BRING TO THIS ROLE...

• BS in CS, EE or other technical degree and/or equivalent experience
• Pre-sales experience is required
• Must Reside in the Austin, TX area 
• 8 or more years of relevant experience, mixed among technology, design, and communications required. Experience supporting the sales of enterprise storage, networking, systems, cloud, or software to enterprise accounts preferred
• Creativity, empathy, an open mind, curiosity and a desire for continuous learning
• Deep understanding of the architecture, design and implementation of multi-tiered client/server and web-based computing solutions
• Must have a familiarity with modern web architecture a plus (LAMP stack, scale-out vs scale-up architectures, AWS well-architected framework, microservices architecture)
• Prior experience in targeting new prospects and converting them into clients
• Contribute significant portions and/or lead responses to RFPs, RFQs and RFIs
• Superior knowledge of current and emerging storage architectures (FC, iSCSI, NAS, OSD, SAN)
• Strong knowledge of digital transformation to a Cloud Native architecture, On-Prem, Public Cloud, Provisioning Automation, and Containers
• Previous experience with Linux, NFS file systems and Linux distributed network environment
• Installation/configuration of distributed computing, multiprocessing, virtual memory subsystem, storage subsystems architecture, shared memory architectures, cache architectures, windowing systems
• Knowledge of VMware, Local Area Networking, Ethernet, TCP/IP and general networking
• Curiosity and passion around technology and explaining and showing new technology platforms and concepts to customers
• Familiarity with AWS, Azure, GCP a plus
• Familiarity with containers, k8s and microservices architectures a plus
• Familiarity with storage-intensive applications and their requirements such as structured databases (SQL, Oracle) is highly desirable
• Excellent verbal and written interpersonal skills

Revenue Operations, Senior Manager

About Us

We are a pre-IPO company backed by a distinguished group of strategic partners and some of the world’s most influential climate tech funds. With strong traction in shipments and several major customer wins, the market now recognizes the value of our technology and the impact it will have on the future of the industry.

We have a world-class R&D organization, an extensive patent portfolio, and a strong leadership team which is scaling the company across all functions. We are headquartered in Austin, TX, and have a state-of-the-art manufacturing facility in Saltillo, Mexico, with room for significant expansion.

Increasingly, end customers are willing to pay a premium for solutions featuring “Infinitum Inside.” Our OEM partners are successfully leveraging this differentiation to achieve higher close rates and command greater margins.

In short, we believe we have crossed the chasm—introducing breakthrough technology into a traditionally conservative sector. We are now ready to scale our go-to-market team substantially and are seeking team members who are passionate about rapid growth, eager to learn, and excited to tackle the challenges ahead as we make this journey

The Role

We are seeking a highly execution-focused Revenue Operations Senior Manager to drive operational rigor, consistency, and accountability across our go-to-market organization.

This role is responsible for ensuring that our sales organization operates with clarity, discipline, and alignment. Translating commercial strategy into structured processes, clean pipeline management, and reliable execution. While informed by data, this role is less about deep analytics and more about driving behavior, enforcing process, and ensuring teams are operating effectively day-to-day.

The ideal candidate is highly organized, proactive, and comfortable working directly with sales leadership to ensure alignment on priorities, pipeline health, and execution against commitments. This person thrives in ambiguity, pushes for clarity, and ensures things get done

Key Responsibilities

• Own the operational cadence of the sales organization, including weekly pipeline reviews, forecast calls, and deal progression tracking
• Ensure pipeline hygiene and consistency in CRM, enforcing standards for opportunity quality, stage definitions, and required inputs
• Partner with Regional Sales Managers to drive deal clarity, next steps, and accountability on key opportunities
• Facilitate forecast roll-ups and alignment discussions, ensuring inputs are realistic, well-understood, and consistently updated
• Act as the central point of coordination between Sales, Operations, and Finance to ensure alignment on priorities and execution
• Identify breakdowns in process, communication, or execution and drive corrective actions quickly
• Support pricing coordination, quote consistency, and deal execution workflows
• Build and maintain simple, clear reporting views that highlight pipeline health, risks, and gaps
• Ensure follow-through on commitments, tracking actions, owners, and timelines across the sales organization
• Help stand up and refine repeatable sales processes and playbooks as the organization scales
• Drive cross-functional alignment to ensure customer commitments match operational capabilities

Must-Have Qualifications

• 5–8+ years of experience in Revenue Operations, Sales Operations, or similar roles supporting sales teams
• Strong experience managing sales pipeline processes, CRM discipline, and forecasting cadence
• Proven ability to work directly with sales leaders and drive accountability
• Highly organized with strong attention to detail and follow-through
• Comfortable operating in a fast-paced, scaling environment
• Strong communication skills with the ability to drive clarity and alignment across teams
• Hands-on experience with CRM systems (ideally Salesforce)
• Bias for action and focus on execution

Preferred Experience

• Experience in manufacturing, industrial, hardware, or technical product environments
• Direct ownership of forecasting, demand planning, pricing, or revenue planning functions
• Experience building or formalizing sales operations processes in high-growth or scaling organizations
• Strong background in consensus forecasting and executive-level alignment
• Hands-on experience with demand planning or planning systems (e.g., SAP IBP, Oracle Demantra, Anaplan, or similar)
• Proven ability to influence without authority and operate effectively across organizational boundaries
• Strong proficiency in Salesforce, including opportunity management, dashboards, reports, and data hygiene.

We have created a community at Infinitum, where everyone feels a sense of belonging and is working together to achieve our goals. 

• Comprehensive Health Coverage (Medical/Dental/Vision)
• Short-Term & Long-Term Disability Coverage
• Health Savings Account (HSA) – includes employer contributions.
• Flexible Spending Account (FSA) & Limited Purpose Flexible Spending Account
• 401(k) – Traditional and Roth
• Stock Options
• Open Paid Time Off (PTO)
• 12 Paid Holidays
• Potential Relocation Assistance
• Flexible schedule – including hybrid possibilities
• Company Paid Lunch on Fridays
• Community Give-back Opportunities

Infinitum embraces diversity and is an equal opportunity employer. 

Agency representatives, we appreciate your interest, but we've got this!

We want people who are passionate about solving complex cloud infrastructure challenges for our customers.

We are looking for a Solutions Architect with expertise in cloud infrastructure to support the success and retention of DigitalOcean's high-value customers. Reporting to the Manager of Solutions Architecture, you will work directly with Customer Success, Sales, and Support functions to retain and grow DigitalOcean’s largest and fastest growing customers. You will be the technical subject matter expert on DigitalOcean’s portfolio, advising on best practices and guiding customers to the optimal solution to meet their business objectives. You will work closely with other functions within DigitalOcean such as Product, Engineering, and Operations to ensure the needs and insights from the local markets are funneled appropriately back into DigitalOcean's products and services.

This is an amazing growth opportunity for a highly motivated individual to establish and expand our presence within the region. Technical depth, excellent communication skills, and a self-starter mentality are needed.

 What You Will Be Doing: 

As a Senior Solutions Architect II, you will serve as a technical partner to the success and sales teams. You will perform architecture reviews, proof of concepts, demos, uncover customer technical needs, and demonstrate DigitalOcean's value proposition. Working with AEs, GAM and TAM counterparts, you'll help retain large customers and expand their workloads on DigitalOcean.

• Develop deep expertise in the DigitalOcean product portfolio, the evolving cloud landscape, and AI/ML platforms.
• Advocate for customers by providing feedback to product teams, overcoming adoption blockers, and driving new feature development.
• Offer personalized onboarding assistance and guide customers through their cloud journey, resolving technical blockers.
• Design and review architecture tailored to specific business use cases, ensuring optimal solutions for customers.
• Implement and oversee infrastructure management best practices to secure and optimize cloud resources.
• Identify opportunities for cost reduction and performance improvement, helping customers make data-driven cloud optimization decisions.
• Conduct technical consultation sessions, workshops, and training for customers to empower them in managing cloud infrastructure.
• Partner with Growth Account Managers and Customer Success Managers to create success plans that ensure customer retention, expansion, and satisfaction.
• Provide regular presentations articulating product benefits, functionality, and technical solutions.
• Demonstrate strong expertise in AI/ML frameworks like TensorFlow and PyTorch and usage of platforms like Hugging Face, with experience deploying and fine-tuning LLMs and GenAI models.
• Optimize GPU workloads using CUDA or TensorRT and build scalable AI applications like chatbots, inference services or recommendation systems using Kubernetes and NFS.
• Design AI solutions tailored to business needs, manage data pipelines, and integrate databases.
• Liaise with Engineering and Support teams to resolve escalations and growth obstacles in a timely fashion.
• Identify and drive process improvement opportunities and promote technical best practices across the organization.
• Contribute to internal and external documentation, such as "The Navigator’s Guide to DO."
• Build tools to enhance the experience of Premium Support customers and improve platform usability.
• Demonstrate proficiency in DevOps tools like Docker, Terraform, and CI/CD pipelines.
• Leverage expertise in Kubernetes, Managed DBaaS, and the DigitalOcean GenAI Platform.
• Work both independently and collaboratively with a global team of Solutions Architects, Customer Success Managers, and Account Managers.

What We'll Expect From You:

• Proven professional experience with cloud infrastructure, AI/ML platforms, or equivalent education.
• Expertise in AI/ML frameworks (e.g., TensorFlow, PyTorch) and familiarity with platforms like Hugging Face.
• Experience deploying and fine-tuning LLMs (e.g., DeepSeek, Llama, Claude, GPT-4) and GenAI models.
• Deep knowledge of Linux, distributed systems, Kubernetes, NFS, Object Storage, and GPU optimization techniques (e.g., CUDA, TensorRT).
• Hands-on experience leveraging vllm and various quantization methods (e.g., INT4, INT8, and FP8) for efficient model deployment.
• Programming/development experience, particularly in building AI-powered applications (e.g., recommendation systems, chatbots).
• Experience working in a post-sales or technical consultant role with a focus on AI/ML and cloud solutions.
• Knowledge of provisioning, deployment strategies, and tools like Terraform, Kubernetes, and Docker.
• Passionate about customer experience and leveraging AI/ML to solve complex business problems.
• Track record of developing successful technical solutions, including AI/ML use cases, to address customer challenges.
• Ability to balance the demands of multiple stakeholders, define priorities, and set appropriate expectations.
• Strong understanding of AI/ML data pipelines, cloud-native databases, and integration strategies.
• Passionate about technology, open source projects, and applying cutting-edge AI/ML innovations.
• Strong communication skills, with the ability to explain technical AI/ML concepts in clear and concise terms.
• Quickly learn DigitalOcean systems and adapt to rapid changes in cloud and AI/ML trends.
• Fluency in English.
• Highly motivated with a self-starter mentality, ready to tackle AI/ML challenges head-on.

Extra Credit: 

• Cloud certifications are highly desirable (AWS/GCP/Oracle/Azure)
• NVIDIA Certifications around GPU and AI/ML
• Networking: Cisco/Juniper Certifications
• Programming/Scripting: Ruby, Python, Go, Bash
• Source Code: Git
• Automation: Terraform, Ansible, Chef, Puppet, Saltstack
• Virtualization: KVM, Xen
• Databases: MongoDB, MySQL, Redis, PostgreSQL
• Open Source: CoreOS, Docker, Kubernetes (CKA/CKE), Vagrant
• DigitalOcean: API, libraries, services
• Linux: RHCSA/RHCE

Compensation Range: 

• Base: $150,000 - $182,000 / Target OTE: $200,000 - 240,000

*This is a remote role

JR: 2026-7695

#LI-Remote

We want people who are passionate, high performing team players who can take new challenges and go the extra mile.

The Finance team oversees the company's financial well-being while supporting operational and business planning in a dynamic, fast-paced environment. We work hard to ensure growth is accurately projected and managed and that our financial results are properly accounted for. We provide financial analysis to determine key operational decisions within a rapidly growing organization. We only hire the best to these teams, and your work will have a huge impact on the future success of this rapidly growing company.

We are seeking a high-caliber finance professional to serve as a key architect of our corporate financial strategy. This role requires a unique blend of technical modeling mastery and strategic foresight, as you will directly own the company’s cash forecasting, equity dilution models, and long-range planning integration. The ideal candidate is a "three-statement expert" who thrives in a high-growth, fluid environment and possesses the analytical rigor to manage complex balance sheet and liquidity workstreams. You must be a proactive problem-solver, capable of translating intricate financial data into clear, actionable insights. Beyond maintaining the status quo, you will be a champion for scaling our FP&A processes and leveraging tools like Adaptive Insights to enhance the sophistication of our global finance function.

What You’ll Be Doing:

• Own the cash forecast during each monthly forecast cycle, including the annual planning cycle
• Maintain and evolve the WASO (Weighted Average Shares Outstanding) and EPS (Earnings per Share) model, including equity roll-forward schedules and dilution forecasting 
• Architect and update the Balance Sheet forecast, proactively monitoring leverage ratios and capital structure health
• Analyze interest expense trends and the impact of debt instruments on the overall P&L and cash position.
• Manage the Long-Range Planning (LRP) model, translating multi-year strategic initiatives into a cohesive financial outlook for various scenario analyses
• Act as the primary FP&A lead for Treasury support, providing data-driven insights for debt servicing, interest expense forecasting, and overall cash management.
• Support development of integrated modeling for CapEx and equipment lease forecasts in close collaboration with the COGS and Operations teams 
• Drive accountability for cash performance metrics, specifically owning the tracking and reporting of Adjusted FCF, Unlevered FCF, and Cash Generated metrics.
• Drive end-of-quarter Cash Flow analysis with Accounts Payable and Accounting to ensure accuracy, control over final pay runs, and weekly liquidity management. 
• Provide monthly, quarterly, and annual support for internal reporting and external earnings requirements related to equity, debt, and cash flow movements.
• Support the advancement of FP&A processes, Adaptive Insights planning system and related IT tools, and financial modeling to enhance the overall finance function
• Work closely with the accounting team to ensure timely and accurate financial closes on a monthly basis
• Prepare presentations and key reporting to the Board of Directors and Executive Team
• Develop business cases and analysis to inform and support business and financial decisions
• Collaborate cross functionally to understand the financial impact of, and help prioritize, new business initiatives and investments

What We’ll Expect From You:

• Strong analytical, financial modeling, and problem-solving skills with the ability to quickly grasp and apply analytical concepts
• 2-3 years of investment banking experience (Tier 1 banks preferred)
• Foundational knowledge of GAAP, specifically as it relates to Cash Flow Statement classification
• Demonstrated ability to consistently work within fixed timeframes and meet deadlines
• Proactive communicator with excellent verbal and written skills
• Maintain the highest standards of accuracy and precision; detail-oriented, highly-organized and resourceful
• Must have strong work ethic, team mentality, positive attitude, be highly-driven, self-motivated, have excellent business partnering skills and demonstrate internal stakeholder orientation
• Passion for technology and genuine desire to make meaningful contributions on a team with big aspirations
• Proactive, self-directed operator who demonstrates strong ownership mindset; comfortable working autonomously to drive initiatives and deliver results.
• Proficiency in Google Sheets and Microsoft Excel
• Bachelor’s degree required
• Final candidates will be required to complete a case study analysis during the final rounds.

Nice to have:

• Proficiency in, or an aptitude to learn, Adaptive Insights including building models and reports
• Experience in financial forecasting, planning and analysis and operational budget management, preferably in a business partner facing role
• Experience in other tools/programming languages (Looker, SQL, VBA, Netsuite, Oracle, etc.)
• MBA is a plus

Compensation Range: 

• $93,000 - $140,000

*This is a remote role

JR: 2026-7580

#LI-Remote

We are looking for a Customer Success Engineer, Database who is passionate about cloud infrastructure, database technologies, and delivering exceptional customer experiences, while providing high-touch, white-glove support to strategic accounts.

As a Customer Success Engineer at DigitalOcean, you will join a dynamic team dedicated to supporting and empowering customers to successfully run their workloads on our platform. You will work closely with customers to troubleshoot issues, optimize database performance, and guide them in adopting best practices across managed databases and cloud infrastructure.

In this role, you will build strong technical depth across database systems and DigitalOcean products while developing your ability to handle increasingly complex customer scenarios. You will collaborate cross-functionally with Product and Engineering to ensure seamless customer outcomes. This role reports to the Manager, Customer Success Engineer.

What You'll Do

• Deliver hands-on technical support for database and cloud infrastructure issues across technologies such as MySQL, PostgreSQL, Valkey (Redis), MongoDB and Clickhouse, with exposure to cloud-native and Kubernetes environments
• Diagnose and resolve production issues impacting database performance, availability, replication, backups, and connectivity
• Guide customers in designing scalable, reliable, and high-performing database architectures on DigitalOcean
• Collaborate with senior engineers and stakeholders to support onboarding, migrations, customer success, and the resolution of complex escalations.
•  on complex escalations, contributing to root cause analysis and resolution
• Analyze customer architectures to identify improvement opportunities and recommend best practices
• Participate in incident response and on-call rotations to support critical customer issues
• Contribute to team growth through case reviews and knowledge sharing, while developing and maintaining technical documentation and playbooks to drive continuous improvement.
• Advocate for customer feedback to influence product improvements and platform enhancements
• Identify opportunities to leverage automation and AI tools to streamline support workflows, reduce manual effort, and improve response quality.
• Use monitoring and observability tools to diagnose performance bottlenecks and system behavior.

Key Metrics

• Customer Satisfaction (CSAT)
• Time to Resolution / SLA adherence
• Escalation quality and resolution effectiveness
• Documentation and knowledge base contributions
• Customer adoption of best practices

What You'll Add to DigitalOcean

Required Experience & skills

• 2–5 years of experience in technical support, DevOps, cloud engineering, or similar roles
• Hands-on experience with some of the major database systems (e.g., PostgreSQL, MySQL, Redis, MongoDB, Clickhouse), with some familiarity across Kafka and others.
• Strong Foundational knowledge of Linux, networking, and cloud infrastructure concepts
• Understanding of database fundamentals including backups, replication, indexing, and performance tuning
• Strong troubleshooting skills across application, database, and infrastructure layers
• Customer-first mindset with a passion for solving technical problems and delivering great support experiences
• Effective communication skills with the ability to explain technical concepts clearly
• Ability to work both independently and collaboratively in a fast-paced environment

Preferred Qualification:

• Proven experience contributing to open-source projects, particularly in the database ecosystem (e.g., MySQL, PostgreSQL, Redis, MongoDB) or related technologies like Kafka, OpenSearch, or database migration tools.
• Exposure to cloud platforms (e.g., AWS, Azure, Google Cloud) and experience with multi-cloud or hybrid cloud environments.
• Basic Experience to distributed systems or containerized environments (e.g., Kubernetes)
• Hands-on experience with Infrastructure-as-Code tools such as Terraform, Helm, or Ansible.
• Contributions to open-source projects, technical blogs, or documentation related to databases or cloud-native technologies
• At least one of the Database Certifications, such as Oracle Certified Professional or Databases Administrator
• Exposure to one or more programming languages (PHP, Python, NodeJS) or a strong interest in developing coding skills.

Compensation Range: 

• $75,200 - $94,000 / Shift hours - 1pm - 9pm PST

*This is a remote role

JR: 2026-7646

#LI-Remote

We are looking for a Customer Success Engineer, Database who is passionate about cloud infrastructure, database technologies, and delivering exceptional customer experiences, while providing high-touch, white-glove support to strategic accounts.

As a Customer Success Engineer at DigitalOcean, you will join a dynamic team dedicated to supporting and empowering customers to successfully run their workloads on our platform. You will work closely with customers to troubleshoot issues, optimize database performance, and guide them in adopting best practices across managed databases and cloud infrastructure.

In this role, you will build strong technical depth across database systems and DigitalOcean products while developing your ability to handle increasingly complex customer scenarios. You will collaborate cross-functionally with Product and Engineering to ensure seamless customer outcomes. This role reports to the Manager, Customer Success Engineer.

What You'll Do

• Deliver hands-on technical support for database and cloud infrastructure issues across technologies such as MySQL, PostgreSQL, Valkey (Redis), MongoDB and Clickhouse, with exposure to cloud-native and Kubernetes environments
• Diagnose and resolve production issues impacting database performance, availability, replication, backups, and connectivity
• Guide customers in designing scalable, reliable, and high-performing database architectures on DigitalOcean
• Collaborate with senior engineers and stakeholders to support onboarding, migrations, customer success, and the resolution of complex escalations.
•  on complex escalations, contributing to root cause analysis and resolution
• Analyze customer architectures to identify improvement opportunities and recommend best practices
• Participate in incident response and on-call rotations to support critical customer issues
• Contribute to team growth through case reviews and knowledge sharing, while developing and maintaining technical documentation and playbooks to drive continuous improvement.
• Advocate for customer feedback to influence product improvements and platform enhancements
• Identify opportunities to leverage automation and AI tools to streamline support workflows, reduce manual effort, and improve response quality.
• Use monitoring and observability tools to diagnose performance bottlenecks and system behavior.

Key Metrics

• Customer Satisfaction (CSAT)
• Time to Resolution / SLA adherence
• Escalation quality and resolution effectiveness
• Documentation and knowledge base contributions
• Customer adoption of best practices

What You'll Add to DigitalOcean

Required Experience & skills

• 2–5 years of experience in technical support, DevOps, cloud engineering, or similar roles
• Hands-on experience with some of the major database systems (e.g., PostgreSQL, MySQL, Redis, MongoDB, Clickhouse), with some familiarity across Kafka and others.
• Strong Foundational knowledge of Linux, networking, and cloud infrastructure concepts
• Understanding of database fundamentals including backups, replication, indexing, and performance tuning
• Strong troubleshooting skills across application, database, and infrastructure layers
• Customer-first mindset with a passion for solving technical problems and delivering great support experiences
• Effective communication skills with the ability to explain technical concepts clearly
• Ability to work both independently and collaboratively in a fast-paced environment

Preferred Qualification:

• Proven experience contributing to open-source projects, particularly in the database ecosystem (e.g., MySQL, PostgreSQL, Redis, MongoDB) or related technologies like Kafka, OpenSearch, or database migration tools.
• Exposure to cloud platforms (e.g., AWS, Azure, Google Cloud) and experience with multi-cloud or hybrid cloud environments.
• Basic Experience to distributed systems or containerized environments (e.g., Kubernetes)
• Hands-on experience with Infrastructure-as-Code tools such as Terraform, Helm, or Ansible.
• Contributions to open-source projects, technical blogs, or documentation related to databases or cloud-native technologies
• At least one of the Database Certifications, such as Oracle Certified Professional or Databases Administrator
• Exposure to one or more programming languages (PHP, Python, NodeJS) or a strong interest in developing coding skills.

Compensation Range: 

• $75,200 - $94,000 / Shift hours - 4pm - 12am EST

*This is a remote role

JR: 2026-7646

#LI-Remote

We are looking for a Customer Success Engineer, Database who is passionate about cloud infrastructure, database technologies, and delivering exceptional customer experiences, while providing high-touch, white-glove support to strategic accounts.

As a Customer Success Engineer at DigitalOcean, you will join a dynamic team dedicated to supporting and empowering customers to successfully run their workloads on our platform. You will work closely with customers to troubleshoot issues, optimize database performance, and guide them in adopting best practices across managed databases and cloud infrastructure.

In this role, you will build strong technical depth across database systems and DigitalOcean products while developing your ability to handle increasingly complex customer scenarios. You will collaborate cross-functionally with Product and Engineering to ensure seamless customer outcomes. This role reports to the Manager, Customer Success Engineer.

What You'll Do

• Deliver hands-on technical support for database and cloud infrastructure issues across technologies such as MySQL, PostgreSQL, Valkey (Redis), MongoDB and Clickhouse, with exposure to cloud-native and Kubernetes environments
• Diagnose and resolve production issues impacting database performance, availability, replication, backups, and connectivity
• Guide customers in designing scalable, reliable, and high-performing database architectures on DigitalOcean
• Collaborate with senior engineers and stakeholders to support onboarding, migrations, customer success, and the resolution of complex escalations.
•  on complex escalations, contributing to root cause analysis and resolution
• Analyze customer architectures to identify improvement opportunities and recommend best practices
• Participate in incident response and on-call rotations to support critical customer issues
• Contribute to team growth through case reviews and knowledge sharing, while developing and maintaining technical documentation and playbooks to drive continuous improvement.
• Advocate for customer feedback to influence product improvements and platform enhancements
• Identify opportunities to leverage automation and AI tools to streamline support workflows, reduce manual effort, and improve response quality.
• Use monitoring and observability tools to diagnose performance bottlenecks and system behavior.

Key Metrics

• Customer Satisfaction (CSAT)
• Time to Resolution / SLA adherence
• Escalation quality and resolution effectiveness
• Documentation and knowledge base contributions
• Customer adoption of best practices

What You'll Add to DigitalOcean

Required Experience & skills

• 2–5 years of experience in technical support, DevOps, cloud engineering, or similar roles
• Hands-on experience with some of the major database systems (e.g., PostgreSQL, MySQL, Redis, MongoDB, Clickhouse), with some familiarity across Kafka and others.
• Strong Foundational knowledge of Linux, networking, and cloud infrastructure concepts
• Understanding of database fundamentals including backups, replication, indexing, and performance tuning
• Strong troubleshooting skills across application, database, and infrastructure layers
• Customer-first mindset with a passion for solving technical problems and delivering great support experiences
• Effective communication skills with the ability to explain technical concepts clearly
• Ability to work both independently and collaboratively in a fast-paced environment

Preferred Qualification:

• Proven experience contributing to open-source projects, particularly in the database ecosystem (e.g., MySQL, PostgreSQL, Redis, MongoDB) or related technologies like Kafka, OpenSearch, or database migration tools.
• Exposure to cloud platforms (e.g., AWS, Azure, Google Cloud) and experience with multi-cloud or hybrid cloud environments.
• Basic Experience to distributed systems or containerized environments (e.g., Kubernetes)
• Hands-on experience with Infrastructure-as-Code tools such as Terraform, Helm, or Ansible.
• Contributions to open-source projects, technical blogs, or documentation related to databases or cloud-native technologies
• At least one of the Database Certifications, such as Oracle Certified Professional or Databases Administrator
• Exposure to one or more programming languages (PHP, Python, NodeJS) or a strong interest in developing coding skills.

Compensation Range: 

• $75,200 - $94,000 / Shift hours - 2pm - 10pm MST

*This is a remote role

JR: 2026-7646

#LI-Remote

We are looking for a Customer Success Engineer, Database who is passionate about cloud infrastructure, database technologies, and delivering exceptional customer experiences, while providing high-touch, white-glove support to strategic accounts.

As a Customer Success Engineer at DigitalOcean, you will join a dynamic team dedicated to supporting and empowering customers to successfully run their workloads on our platform. You will work closely with customers to troubleshoot issues, optimize database performance, and guide them in adopting best practices across managed databases and cloud infrastructure.

In this role, you will build strong technical depth across database systems and DigitalOcean products while developing your ability to handle increasingly complex customer scenarios. You will collaborate cross-functionally with Product and Engineering to ensure seamless customer outcomes. This role reports to the Manager, Customer Success Engineer.

What You'll Do

• Deliver hands-on technical support for database and cloud infrastructure issues across technologies such as MySQL, PostgreSQL, Valkey (Redis), MongoDB and Clickhouse, with exposure to cloud-native and Kubernetes environments
• Diagnose and resolve production issues impacting database performance, availability, replication, backups, and connectivity
• Guide customers in designing scalable, reliable, and high-performing database architectures on DigitalOcean
• Collaborate with senior engineers and stakeholders to support onboarding, migrations, customer success, and the resolution of complex escalations.
•  on complex escalations, contributing to root cause analysis and resolution
• Analyze customer architectures to identify improvement opportunities and recommend best practices
• Participate in incident response and on-call rotations to support critical customer issues
• Contribute to team growth through case reviews and knowledge sharing, while developing and maintaining technical documentation and playbooks to drive continuous improvement.
• Advocate for customer feedback to influence product improvements and platform enhancements
• Identify opportunities to leverage automation and AI tools to streamline support workflows, reduce manual effort, and improve response quality.
• Use monitoring and observability tools to diagnose performance bottlenecks and system behavior.

Key Metrics

• Customer Satisfaction (CSAT)
• Time to Resolution / SLA adherence
• Escalation quality and resolution effectiveness
• Documentation and knowledge base contributions
• Customer adoption of best practices

What You'll Add to DigitalOcean

Required Experience & skills

• 2–5 years of experience in technical support, DevOps, cloud engineering, or similar roles
• Hands-on experience with some of the major database systems (e.g., PostgreSQL, MySQL, Redis, MongoDB, Clickhouse), with some familiarity across Kafka and others.
• Strong Foundational knowledge of Linux, networking, and cloud infrastructure concepts
• Understanding of database fundamentals including backups, replication, indexing, and performance tuning
• Strong troubleshooting skills across application, database, and infrastructure layers
• Customer-first mindset with a passion for solving technical problems and delivering great support experiences
• Effective communication skills with the ability to explain technical concepts clearly
• Ability to work both independently and collaboratively in a fast-paced environment

Preferred Qualification:

• Proven experience contributing to open-source projects, particularly in the database ecosystem (e.g., MySQL, PostgreSQL, Redis, MongoDB) or related technologies like Kafka, OpenSearch, or database migration tools.
• Exposure to cloud platforms (e.g., AWS, Azure, Google Cloud) and experience with multi-cloud or hybrid cloud environments.
• Basic Experience to distributed systems or containerized environments (e.g., Kubernetes)
• Hands-on experience with Infrastructure-as-Code tools such as Terraform, Helm, or Ansible.
• Contributions to open-source projects, technical blogs, or documentation related to databases or cloud-native technologies
• At least one of the Database Certifications, such as Oracle Certified Professional or Databases Administrator
• Exposure to one or more programming languages (PHP, Python, NodeJS) or a strong interest in developing coding skills.

Compensation Range: 

• $75,200 - $94,000 / Shift hours - 3pm - 11pm CST

*This is a remote role

JR: 2026-7646

#LI-Remote

We are looking for a Customer Success Engineer, Database who is passionate about cloud infrastructure, database technologies, and delivering exceptional customer experiences, while providing high-touch, white-glove support to strategic accounts.

As a Customer Success Engineer at DigitalOcean, you will join a dynamic team dedicated to supporting and empowering customers to successfully run their workloads on our platform. You will work closely with customers to troubleshoot issues, optimize database performance, and guide them in adopting best practices across managed databases and cloud infrastructure.

In this role, you will build strong technical depth across database systems and DigitalOcean products while developing your ability to handle increasingly complex customer scenarios. You will collaborate cross-functionally with Product and Engineering to ensure seamless customer outcomes. This role reports to the Manager, Customer Success Engineer.

What You'll Do

• Deliver hands-on technical support for database and cloud infrastructure issues across technologies such as MySQL, PostgreSQL, Valkey (Redis), MongoDB and Clickhouse, with exposure to cloud-native and Kubernetes environments
• Diagnose and resolve production issues impacting database performance, availability, replication, backups, and connectivity
• Guide customers in designing scalable, reliable, and high-performing database architectures on DigitalOcean
• Collaborate with senior engineers and stakeholders to support onboarding, migrations, customer success, and the resolution of complex escalations.
•  on complex escalations, contributing to root cause analysis and resolution
• Analyze customer architectures to identify improvement opportunities and recommend best practices
• Participate in incident response and on-call rotations to support critical customer issues
• Contribute to team growth through case reviews and knowledge sharing, while developing and maintaining technical documentation and playbooks to drive continuous improvement.
• Advocate for customer feedback to influence product improvements and platform enhancements
• Identify opportunities to leverage automation and AI tools to streamline support workflows, reduce manual effort, and improve response quality.
• Use monitoring and observability tools to diagnose performance bottlenecks and system behavior.

Key Metrics

• Customer Satisfaction (CSAT)
• Time to Resolution / SLA adherence
• Escalation quality and resolution effectiveness
• Documentation and knowledge base contributions
• Customer adoption of best practices

What You'll Add to DigitalOcean

Required Experience & skills

• 2–5 years of experience in technical support, DevOps, cloud engineering, or similar roles
• Hands-on experience with some of the major database systems (e.g., PostgreSQL, MySQL, Redis, MongoDB, Clickhouse), with some familiarity across Kafka and others.
• Strong Foundational knowledge of Linux, networking, and cloud infrastructure concepts
• Understanding of database fundamentals including backups, replication, indexing, and performance tuning
• Strong troubleshooting skills across application, database, and infrastructure layers
• Customer-first mindset with a passion for solving technical problems and delivering great support experiences
• Effective communication skills with the ability to explain technical concepts clearly
• Ability to work both independently and collaboratively in a fast-paced environment

Preferred Qualification:

• Proven experience contributing to open-source projects, particularly in the database ecosystem (e.g., MySQL, PostgreSQL, Redis, MongoDB) or related technologies like Kafka, OpenSearch, or database migration tools.
• Exposure to cloud platforms (e.g., AWS, Azure, Google Cloud) and experience with multi-cloud or hybrid cloud environments.
• Basic Experience to distributed systems or containerized environments (e.g., Kubernetes)
• Hands-on experience with Infrastructure-as-Code tools such as Terraform, Helm, or Ansible.
• Contributions to open-source projects, technical blogs, or documentation related to databases or cloud-native technologies
• At least one of the Database Certifications, such as Oracle Certified Professional or Databases Administrator
• Exposure to one or more programming languages (PHP, Python, NodeJS) or a strong interest in developing coding skills.

Compensation Range: 

• $75,200 - $94,000 / Shift hours - 1pm - 9pm PST

*This is a remote role

JR: 2026-7646

#LI-Remote

We want people who are passionate about building meaningful, long-term relationships with our customers that help grow and scale business in the cloud.

Our Technical Account Manager team’s mission is to partner with our most critical business customers, helping them achieve desired outcomes through optimal use of the cloud platform aligned to their business strategy. Technical Account Management is an integral part of our company. They are passionate about building meaningful, long-term relationships with our customers and are experts in cloud technology and the digital economy. As the voice of the customer, you have the opportunity to influence decisions that will greatly improve user experience and contribute to DigitalOcean’s long-term success.

This is a unique and exciting opportunity for someone who is passionate about advising companies as they scale. This multifaceted role combines the responsibilities of a Technical Account Manager with leadership, technical, and strategic elements, making it a crucial position within our organization.

As a Senior Technical Account Manager at DigitalOcean, you are a strategic partner for our key business customers, ensuring they receive the guidance, support, and resources needed to succeed. You will leverage your technical knowledge and customer advocacy skills to retain and grow our customers' deployments on DigitalOcean, helping them solve complex challenges and maximize the value of their cloud infrastructure.

What You Will Be Doing:

• Technical Consultation & Architecture Design:
• Develop and maintain deep expertise in the DigitalOcean product portfolio and the evolving cloud ecosystem.
• Help design, diagram, and plan infrastructure architectures tailored to customer use cases, explaining solutions clearly to both technical and non-technical stakeholders.
• Conduct regular technical consultation sessions and workshops, enabling customers to be self-sufficient in managing their cloud environments.
• Maintain knowledge of cloud infrastructure best practices and recent technologies through the regular attainment and maintenance of important cloud technology certifications and coursework.
• Proactive Customer Engagement & Growth:
• Manage and maintain DigitalOcean’s key accounts 
• Partner closely with customers to drive engagement, retention, and expansion of their DigitalOcean workloads.
• Conduct QBRs with key accounts, assessing their progress, understanding their evolving needs, and aligning on strategies for future growth.
• Identify opportunities for cost reduction and performance optimization, guiding customers to make data-driven decisions that maximize their cloud investments.
• Collaborate with internal teams, such as Engineering, Marketing, and Account Managers, to align customer needs with DigitalOcean’s strategic goals.
• Proactively monitor customer usage trends, identify potential risks, and uncover new opportunities for growth and adoption.
• Advocacy & Cross-Functional Collaboration:
• Act as the voice of the customer within DigitalOcean, ensuring their needs are represented in product development and support processes.
• Liaise with Engineering and Support teams to resolve escalations and technical challenges quickly, ensuring smooth customer experiences.
• Deliver compelling presentations to articulate the benefits and functionality of DigitalOcean’s offerings to customers.
• Contribute to internal and external technical documentation, and provide training for DigitalOcean’s teams and partners to ensure knowledge transfer.
• Tooling & Efficiency:
• Develop tools and scripts to streamline DigitalOcean’s technical engagements, improving the efficiency of the Technical Account Management functions.
• Stay current with industry trends and best practices to continuously enhance DigitalOcean's customer engagement strategies.

What We’ll Expect From You:

• Technical Expertise:
• Proven experience in cloud infrastructure and deep knowledge of Linux, distributed systems, and automation.
• Programming or development experience, with basic skills in at least one mainstream language (e.g., Python, Go).
• Understanding of provisioning and deployment strategies, with knowledge of tools like Terraform, Ansible, and Docker.
• Proficiency with at least one major cloud platform (AWS, Google Cloud Platform, or Azure).
• Proven track record of successfully troubleshooting technical problems. 
• Familiarity with version control (e.g., Git), SQL and basic database administration, CI/CD tools, and AI/ML infrastructure principles.
• Customer-Centric Approach:
• Passionate about delivering exceptional customer experiences, with a history of building successful technical solutions that align with business goals.
• Ability to manage multiple stakeholders, prioritize effectively, and set clear expectations.
• Strong analytical skills to monitor customer trends and identify opportunities for improvement and growth.
• Experience advocating for customer needs and translating feedback into actionable insights.
• Communication Skills:
• Strong verbal and written communication skills, capable of translating complex technical concepts for varied audiences.
• Ability to create and deliver technical presentations and training sessions that resonate with customer needs.
• Adaptability & Initiative:
• Self-starter with a passion for technology and open-source projects, eager to learn new tools and systems.
• Quick to adapt to changes in the cloud ecosystem, always looking for ways to improve customer engagement and technical solutions.
• Extra credit for experience in (Technical) Customer Success, Solutions Engineering, or Technical Account Management roles, particularly within fast-paced startup environments.

Extra Credit:

• Cloud certifications (AWS/GCP/Oracle/Azure) and NVIDIA certifications for GPU and AI/ML.
• Experience with networking (Cisco/Juniper), automation tools (Terraform, Ansible), virtualization (KVM, Xen), and databases (e.g., MongoDB, MySQL).
• Familiarity with open-source technologies, such as Docker, Kubernetes (CKA/CKE), and DigitalOcean’s API.
• Linux certifications (e.g., RHCSA/RHCE) 
• Experience working with large CRMs like Gainsight and Salesforce

Compensation Range: 

• $142,000 - 176,000

*This is a remote role

JR: 4290

#LI-Remote

About Druva

You won’t just join a company at Druva, you’ll help shape the future of data security at the moment it matters most. We are building a modern standard with our cloud-native solutions, designed to simplify the toughest challenges in cyber resilience for our customers. As the pioneer and market leader in fully managed SaaS data protection, we help organizations secure and recover their data from ransomware, cyberattacks, and operational disruptions without the complexity, cost, or risk of legacy infrastructure.

Our momentum is backed by the market: Druva was named a Leader in the 2025 Gartner® Magic Quadrant™ for Backup and Data Protection Platforms, a Leader in the 2025 IDC MarketScape for Cyber-Recovery, and a Leader & Outperformer in the 2025 GigaOm Cloud Data Protection Radar. Even better, customers validate that leadership every day through strong Gartner Peer Insights ratings, standout Net Promoter Scores (NPS), and top willingness-to-recommend results.

Visit druva.com and follow us on LinkedIn, X and Facebook. 

About the Team

This role sits on a highly collaborative, performance-driven Channel account team supporting Druva’s Strategic partner, SHI, in North America.  The Druva Channel team is focused on enabling SHI to modernize data protection and cyber resiliency for their customers with Druva’s 100% SaaS platform.  You will collaborate with the Druva SHI National Partner team as a dedicated Systems Engineer to drive deep discovery, strong partner engagement, and a consultative sales motion across the full lifecycle. This is a high-impact role for someone who thrives on strategic partner ownership, values teamwork, and enjoys building durable channel partner relationships while driving new growth.

Role Purpose & Impact

We are seeking an experienced Sales Engineer to amplify Druva’s strategic capabilities and support Druva’s Channel growth trajectory within SHI across North America. You will be a critical role to your Partner Sales team, collaborating with cross-functional teams to drive strategy, execution, and process excellence.  You will work alongside your Partner Sales team to develop technical business plans within SHI to grow their practice, conduct technical workshops, "lunch and learns," and deep-dive demo sessions to ensure SHI is self-sufficient.  The Channel SE is expected to help SHI discover Druva solutions that positively affect their customers, and your efforts will directly contribute to operational efficiency, revenue growth, customer satisfaction, and service excellence.

What You’ll Do

• Build and manage the technical relationships within SHI to help drive incremental revenue.
• Assist SHI with prospects and customers interested in adopting the Druva products
• Promote selling of Druva based on value propositions, competitive differentiators, and advantages
• Provide oversight, guidance, and assistance during SHI sales process to ensure mutual success
• Lead technical discussions on the value Druva can provide to their clients
• Develop and execute enablement plans with joint executive support and budgets
• Gather, track, and translate partner feedback and help steer the Druva product roadmap
• Develop domain expertise and thought leadership regarding the partners’ current areas of focus, as well as in new areas for expansion
• Define and deliver formal and informal technical training sessions for partner resources
• Establish and maintain technical expertise on current and developing Druva products and technology
• Execute business initiatives to produce incremental revenue streams
• Help develop partner collateral material in cooperation with sales and marketing
• Maintain field-level relationships with partners to ensure effective positioning of Druva’s solutions
• Create technical content to show SHI how to implement specific use cases or best practices for new technologies
• Distill and communicate customer needs and product feedback to Product Management, Engineering, Marketing, and Sales

What Makes You a Great Fit

• 7+ years in technical customer-facing roles with at least 3+ years as a Sales Engineer
• 3+ years of experience in a pre-sales role working with enterprise software solutions (Backup and SaaS experience a plus)
• Existing technical relationships within SHI (highly recommended)
• Experience with Identity Providers (Entra ID, Active Directory, Okta), SSO Tools, SCCM/Casper Deployment tools, Virtual environments (VMWare, Hyper-V, Nutanix, Proxmox), Storage Technologies (SAN/NAS)
• Knowledge of Networking concepts (TCP/IP, DNS, Bandwidth Management, Firewalls), Cloud Technologies using AWS/Azure.
• Fast Learner in a dynamic environment with changing priorities
• Results-oriented with the ability to prioritize activities, plan, and organize focus to meet commitments
• Excellent presentation, communication (verbal & written), and relationship-building skills, across all levels of management, including negotiations and risk abatement
• Experience with a SaaS company or demonstrable deep knowledge of SaaS practices

• Strong knowledge of enterprise server backup technology
• Competence with competitive data protection platforms and services inclusive of Disaster Recovery and Recovery from a ransomware event
• Basic understanding of introductory security principles
• Knowledge and practical experience with VMware & Hyper-V administration
• Backup & Restore of file systems and databases
• Exposure to AWS services - mainly EC2, RDS, S3, IAM, & VPC.
• Exposure to Azure services - mainly Azure VM, Azure SQL, Azure File, and Azure Blob
• Understanding of Network Technologies and protocols – TCP/IP, VLAN, DNS, switches, firewalls, routers
• Travel at least 25% of the year (business days)

What Success Looks Like in the Senior Channel Sales Engineer Role 

• Consistent enablement of SHI on the value of Druva.
• Consistent education of SHI on new Druva product launches and GTM activities.
• Drive collaboration between Channel Partners sellers and Druva sellers
• Drive net new logo business with SHI
• Drive expansion and upsell of Druva services within the partner’s existing Druva install base (upsell/cross-sell)
• Drive Partner Sales and Technical Certifications.
• Provide Druva Partner Marketing and Product teams feedback on SHIgo-to-market activities and product enhancements.

Requirements

• Strong knowledge of enterprise data protection and cyber resilience technologies
• Knowledge and practical experience with SaaS applications such as M365, Google Workspace, or Salesforce
• Knowledge and practical experience with one or all of the following VMware, Hyper-V, Proxmox, and Nutanix AHV administration
• Data protection knowledge and understanding of File, NAS, MSSQL, and Oracle environments
• Exposure to AWS or Azure cloud native services.
• Understanding of Network Technologies and protocols – TCP/IP, VLAN, DNS, switches, firewalls, routers
• Eligible to travel to Canada if required.

Why You’ll Love Working Here

Innovation is how we operate, not a side project. You’ll work in a culture that values bold thinking and continuous improvement, where global teams experiment, iterate, and turn new ideas into products customers can rely on.  

If you’re looking for high-ownership work, visible impact, and a culture that values innovation, collaboration, accountability, and growth—where you’ll be trusted to lead and empowered to build—you’ll thrive at Druva.

What We Offer

The pay range for this position is expected to be between $176,000 and $235,333/year; however, base pay offered may vary depending on multiple individualized, non-discriminatory factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other incentive compensation opportunities in the form of discretionary annual bonus or commissions, and equity. Additionally, full-time employees are eligible to participate in our comprehensive benefits program, including health and wellness benefits, 401(k) retirement plan, life and disability insurance coverages, and other benefits the Company may offer from time to time. 

Data Privacy Notice for Job Candidates:

For information on personal data processing, please see our Druva Privacy Policy

Druva is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at recruiting_us@druva.com

EEO IS THE LAW

NOTIFICATION OF EMPLOYEE RIGHTS UNDER FEDERAL LABOR LAWS

AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events – from concerts and festivals to sports and theater – at some of the most iconic venues in the world. Since our founding in 2011, we’ve consistently pushed the industry forward and improved experiences for fans, making it easier than ever to discover events, find the perfect seats, and enjoy unforgettable live entertainment, and we continue to lead the evolution of our industry today.

We’re passionate about improving the fan experience and providing game-changing solutions for our clients, and we’re always looking for smart, motivated people to help make it happen. Bring your enthusiasm, your big ideas, and your desire to team up with some of the best and brightest in technology and entertainment.  

The Role

• Design and build new features and enhancements for our global ticketing platforms.
• Optimize for performance in scaling out our applications to handle massive spikes in traffic
• Create services that power the core of our infrastructure, implementing APIs and features for our mission critical back-end products.
• Optimize throughput and dynamically scale our distributed systems to handle traffic and requests in varying from the tens to hundreds of thousands.
• Design and develop scalable, public-facing APIs that enable scalable and robust integration with partner platforms.
• Work closely with other engineers, architects, business analysts, and product managers to create innovative solutions that continue to push the boundaries of our business.
• Participate in design and code reviews to ensure best practices and high-quality code.
• Develop consistent, well tested code on Open Source Programming Languages and Frameworks.
• Work on implementing and developing the latest security measures to fight against fraud and malicious bot attacks

• Have a direct impact on our applications that can scale and handle high demand, as well as complex enterprise systems that meet our global needs.
• Extraordinary People – we’re not kidding!
• Meaningful Mission - Helping revolutionize an industry and deliver better experiences for fans and clients around the world.
• Opportunities for learning and leveling up through training and education reimbursement.

More about AXS

The Role:

As a Senior Sales Engineer at Ping Identity, you'll merge your enthusiasm for identity management with a commitment to customer success. In collaboration with our dynamic sales team, you will engage in customer meetings, demonstrations, and proof of concepts, showcasing the business and technical benefits of our solutions. Your role is pivotal in enabling personal, team, and customer achievements through insightful and innovative solutions that meet technical and business needs.

This role offers the chance to showcase your technical and consultative skills, engaging with stakeholders of various roles and levels to understand and meet their technical requirements with cutting-edge solutions. Your expertise in Identity and Access Management (IAM) technologies will be key in delivering impactful solutions that align with customer business goals.

Responsibilities:

• Deliver pre-sales activities including solution demonstrations, presentations, technical guidance, proof of concepts, and RfX responses.
• Act as the go-to technical expert on Ping Identity solutions for customers, partners, and internal teams.
• Establish enduring relationships with customers and become their trusted advisor
• Collaborate with the sales team to deliver revenue. Emphasis during key sales cycle phases of Qualification, Discovery, and Technical Proof Phase 
• Coordinate, throughout sales cycle, pre-sales efforts with a post-sales service delivery team
• Leading customer-facing meetings, both through videoconferencing and in-person to, deliver presentations, whiteboarding sessions, and demonstrations of Ping Identity solutions and their value remotely, in-person, and at industry events
• Provide insightful feedback on product enhancements and customer needs to product owners.
• Mentoring, both formally and informally, junior team members
• Develop subject matter expert-level knowledge of at least one of Ping Identity's solutions and serve as an expert resource to other Sales Engineers within the organization
• Able to travel 15% to 40% as needed

Required Skills & Qualifications:

• Bachelor’s degree in computer science or equivalent field, or 5+ years' experience with enterprise-level software systems in a customer-facing role, such as pre-sales, consulting, support, or training
• Deep knowledge of standard identity protocols: SAML, WS-Fed, OAuth, OIDC, and SCIM as well as experience with REST interfaces
• Deep knowledge of technologies that underly identity solutions: LDAP (including Active Directory), SSL/TLS, PKI, RADIUS, SQL, DNS, JDBC
• Experience with one or more modern programming languages and web technologies: JavaScript, Python, Node.js, HTTP, HTML, CSS, JSON, Java.
• Expertise in developing and delivering effective technical presentations, workshops, customized demonstrations, and proof of concepts
• Strong communication and customer service skills.
• Adept at linking technical capabilities to customer needs.
• Ability to work with a high level of self-direction and/or collaboratively with team and customers
• Knowledge of a subset of the following IAM concepts: Authentication / Authorization / Federation / Single Sign-On / User Lifecycle Management / Provisioning / Governance / Workflow / 
• Eagerness to learn; expertise in specific business areas or industry verticals is a bonus.
• Familiarity with infrastructure, networking technologies, and cloud service providers.

Ideal Candidate Skills:

• Installation and/or configuration of one or more IAM technologies from Ping, Okta, Auth0, Sailpoint, CA, Oracle or similar
• Experience with several types of web applications servers and operating systems: Windows, Mac, RedHat, Ubuntu, Apache, Nginx, Tomcat
• Experience with DevOps processes and platforms such as GitHub, Terraform, Kubernetes, and Helm, as well as deployment in major cloud environments (AWS, Microsoft Azure, Google Cloud Platform)
• Successful delivery of a SaaS-based IAM solution
• Experience in Ping multi-tenant SaaS solutions: PingOne SSO, PingID, PingOne MFA, PingOne Verify, PingOne Protect, PingOne Authorize, and DaVinci

Base Hiring Range: $135,000-$155,000 + Commissions

In accordance with Colorado’s Equal Pay for Equal Work Act (SB 19-085) the approximate compensation range for this role in Colorado is listed above. Final compensation for this role will be determined by various factors, such as knowledge, skills, and abilities.

Who We Are

Headquartered in New York City, Take-Two Interactive Software, Inc. is a leading developer, publisher, and marketer of interactive entertainment for consumers around the globe. We develop and publish products principally through Rockstar Games, 2K, and Zynga. Our strategy is to create hit entertainment experiences, delivered on every platform relevant to our audience through a variety of sound business models. Our pillars - creativity, innovation, and efficiency - guide us as we strive to create the highest quality, most captivating experiences for our consumers. The Company’s common stock is publicly traded on NASDAQ under the symbol TTWO. For more corporate and product information please visit our website at http://www.take2games.com.

The Challenge

Following our recent initiatives to modernize workforce planning, Take-Two Interactive is seeking a Product Lead, Workforce Planning to oversee our implementation of Workday Adaptive Planning. This is a high-impact leadership role focused on building alignment between Finance and HR data by unifying them under a single, intuitive planning ecosystem.

You will serve as the functional architect of a system that replaces "clunky" legacy workarounds with a user-centric experience. Your mission is to satisfy Finance’s need for precision while providing HR and Business teams with the "clutter-free" environment required to drive our strategy. This role isn't just about configuring software; it’s about creating a "Single Version of the Truth" that empowers our global labels (2K, Rockstar, Zynga) to make data-driven talent decisions.

What You’ll Take On

• Act as the primary mediator between Finance (FP&A) and HR (Total Rewards/BPs) to define a unified data dictionary and process flow.
• Design the Workday Adaptive interface to be intuitive for casual HR users while remaining robust for advanced business users.
• Lead the strategic transition to enhance existing adaptive models while identifying future use cases to expand the product to support HR’s capabilities.
• Build native, real-time "What-If" modeling capabilities that allow leadership to see the immediate cost and talent impact of organizational decisions.
• Partner with the HR Enablement Lead to ensure Finance and HR operate within their core competencies preventing technical or data entry overlaps.
• Lead ongoing feedback sessions post-go-live to identify friction points and iterate on the tool monthly based on service design principles.

What You Bring 

• 8+ years of relevant experience in Workforce Planning, with a proven track record of leading large-scale enterprise implementations.
• Deep functional expertise in Workday Adaptive Planning; experience transitioning organizations from other systems (Oracle/Hyperion) is highly preferred.
• Exceptional ability to facilitate workshops among conflicting stakeholders and drive consensus across global Finance and HR teams.
• A strong "UX Champion" mentality with the ability to reject complex, multi-layered menus in favor of streamlined, intuitive interfaces.
• Ability to translate high-level business strategies into technical requirements and actionable system models.
• Bachelor’s degree in Human Resources, Business Management, Finance, or a related field.

What We Offer You

• Great Company Culture. Ranked as one of the most creative and innovative places to work, creativity, innovation, efficiency, diversity and philanthropy are among the core tenets of our organization and are integral drivers of our continued success.
• Growth: As a global entertainment company, we pride ourselves on creating environments where employees are encouraged to be themselves, inquisitive, collaborative and to grow within and around the company.
• Work Hard, Play Hard. Our employees bond, blow-off steam, and flex some creative muscles – through corporate boot camp classes, company parties, game release events, monthly socials, and team challenges.
• Benefits. Medical (HSA & FSA), dental, vision, 401(k) with company match, employee stock purchase plan, commuter benefits, in-house wellness program, broad learning & development opportunities, a charitable giving platform with company match and more!
• Perks. Fitness allowance, employee discount programs, free games & events and stocked pantries.

Please be aware that Take-Two does not conduct job interviews or make job offers over third-party messaging apps such as Telegram, WhatsApp, or others. Take-Two also does not engage in any financial exchanges during the recruitment or onboarding process, and the Company will never ask a candidate for their personal or financial information over an app or other unofficial chat channel. Any attempt to do so may be the result of a scam or phishing exercise. Take-Two’s in-house recruitment team will only contact individuals through their official Company email addresses (i.e., via a take2games.com email domain). If you need to report an issue or otherwise have questions, please contact Careers@take2games.com

As an equal opportunity employer, Take-Two Interactive Software, Inc. (“Take-Two”) is committed to fostering and celebrating the diverse thoughts, cultures, and backgrounds of its talent, partners, and communities throughout its organization. Consistent with this commitment, Take-Two does not discriminate or retaliate against any employee or job applicant because of their race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, and genetic information (including family medical history), or on the basis of any other trait protected by applicable law. If you need to report a concern or have questions regarding Take-Two’s equal opportunity commitment, please contact Careers@take2games.com.

Who We Are

Headquartered in New York City, Take-Two Interactive Software, Inc. is a leading developer, publisher, and marketer of interactive entertainment for consumers around the globe. We develop and publish products principally through Rockstar Games, 2K, and Zynga. Our strategy is to create hit entertainment experiences, delivered on every platform relevant to our audience through a variety of sound business models. Our pillars - creativity, innovation, and efficiency - guide us as we strive to create the highest quality, most captivating experiences for our consumers. The Company’s common stock is publicly traded on NASDAQ under the symbol TTWO. For more corporate and product information please visit our website at http://www.take2games.com.

The Challenge

Following our recent initiatives to modernize workforce planning, Take-Two is seeking an Adaptive Technical Lead who understands that technology is only as effective as its adoption. This is a high-impact leadership role focused on building alignment between Finance and HR data by unifying them under a single, intuitive planning ecosystem.

You will serve as the functional architect of a system that replaces "clunky" legacy workarounds with a user-centric experience. Your mission is to satisfy Finance’s need for precision while providing HR and Business teams with the "clutter-free" environment required to drive our strategy. This role isn't just about configuring software; it’s about creating a "Single Version of the Truth" that empowers our global labels (2K, Rockstar, Zynga) to make data-driven talent decisions.

What You’ll Take On

• Cross-Functional Diplomacy & Alignment: Act as the primary mediator between Finance (FP&A) and HR (Total Rewards/BPs) to define a unified data dictionary and process flow.
• User-Centric Product Management: Design the Workday Adaptive interface to be intuitive for casual HR users while remaining robust for advanced business users.
• Systems enhancement and expansion: Lead the strategic transition to enhance existing adaptive models while identifying future use cases to expand the product to support HR’s capabilities.
• Strategic Scenario Modeling: Build native, real-time "What-If" modeling capabilities that allow leadership to see the immediate cost and talent impact of organizational decisions.
• RACI Guardrail Management: Partner with the HR Enablement Lead to ensure Finance and HR operate within their core competencies preventing technical or data entry overlaps.
• Continuous Iteration: Lead ongoing feedback sessions post-go-live to identify friction points and iterate on the tool monthly based on service design principles.

What You Bring 

• Extensive Experience: 8+ years of relevant experience in Workforce Planning, with a proven track record of leading large-scale enterprise implementations.
• Technical Mastery: Deep functional expertise in Workday Adaptive Planning; experience transitioning organizations from other systems (Oracle/Hyperion) is highly preferred.
• Diplomatic Leadership: Exceptional ability to facilitate workshops among conflicting stakeholders and drive consensus across global Finance and HR teams.
• Product Mindset: A strong "UX Champion" mentality with the ability to reject complex, multi-layered menus in favor of streamlined, intuitive interfaces.
• Strategic Vision: Ability to translate high-level business strategies into technical requirements and actionable system models.
• Educational Background: Bachelor’s degree in Human Resources, Business Management, Finance, or a related field.

What We Offer You

• Great Company Culture. Ranked as one of the most creative and innovative places to work, creativity, innovation, efficiency, diversity and philanthropy are among the core tenets of our organization and are integral drivers of our continued success.
• Growth: As a global entertainment company, we pride ourselves on creating environments where employees are encouraged to be themselves, inquisitive, collaborative and to grow within and around the company.
• Work Hard, Play Hard. Our employees bond, blow-off steam, and flex some creative muscles – through corporate boot camp classes, company parties, game release events, monthly socials, and team challenges.
• Benefits. Medical (HSA & FSA), dental, vision, 401(k) with company match, employee stock purchase plan, commuter benefits, in-house wellness program, broad learning & development opportunities, a charitable giving platform with company match and more!
• Perks. Fitness allowance, employee discount programs, free games & events and stocked pantries.

Please be aware that Take-Two does not conduct job interviews or make job offers over third-party messaging apps such as Telegram, WhatsApp, or others. Take-Two also does not engage in any financial exchanges during the recruitment or onboarding process, and the Company will never ask a candidate for their personal or financial information over an app or other unofficial chat channel. Any attempt to do so may be the result of a scam or phishing exercise. Take-Two’s in-house recruitment team will only contact individuals through their official Company email addresses (i.e., via a take2games.com email domain). If you need to report an issue or otherwise have questions, please contact Careers@take2games.com

As an equal opportunity employer, Take-Two Interactive Software, Inc. (“Take-Two”) is committed to fostering and celebrating the diverse thoughts, cultures, and backgrounds of its talent, partners, and communities throughout its organization. Consistent with this commitment, Take-Two does not discriminate or retaliate against any employee or job applicant because of their race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, and genetic information (including family medical history), or on the basis of any other trait protected by applicable law. If you need to report a concern or have questions regarding Take-Two’s equal opportunity commitment, please contact Careers@take2games.com.

Who We Are

Headquartered in New York City, Take-Two Interactive Software, Inc. is a leading developer, publisher, and marketer of interactive entertainment for consumers around the globe. We develop and publish products principally through Rockstar Games, 2K, and Zynga. Our strategy is to create hit entertainment experiences, delivered on every platform relevant to our audience through a variety of sound business models. Our pillars - creativity, innovation, and efficiency - guide us as we strive to create the highest quality, most captivating experiences for our consumers. The Company’s common stock is publicly traded on NASDAQ under the symbol TTWO. For more corporate and product information please visit our website at http://www.take2games.com.

The Challenge

Following our recent initiatives to modernize workforce planning, Take-Two is seeking an Adaptive Technical Lead who understands that technology is only as effective as its adoption. This is a high-impact leadership role focused on building alignment between Finance and HR data by unifying them under a single, intuitive planning ecosystem.

You will serve as the functional architect of a system that replaces "clunky" legacy workarounds with a user-centric experience. Your mission is to satisfy Finance’s need for precision while providing HR and Business teams with the "clutter-free" environment required to drive our strategy. This role isn't just about configuring software; it’s about creating a "Single Version of the Truth" that empowers our global labels (2K, Rockstar, Zynga) to make data-driven talent decisions.

What You’ll Take On

• Cross-Functional Diplomacy & Alignment: Act as the primary mediator between Finance (FP&A) and HR (Total Rewards/BPs) to define a unified data dictionary and process flow.
• User-Centric Product Management: Design the Workday Adaptive interface to be intuitive for casual HR users while remaining robust for advanced business users.
• Systems enhancement and expansion: Lead the strategic transition to enhance existing adaptive models while identifying future use cases to expand the product to support HR’s capabilities.
• Strategic Scenario Modeling: Build native, real-time "What-If" modeling capabilities that allow leadership to see the immediate cost and talent impact of organizational decisions.
• RACI Guardrail Management: Partner with the HR Enablement Lead to ensure Finance and HR operate within their core competencies preventing technical or data entry overlaps.
• Continuous Iteration: Lead ongoing feedback sessions post-go-live to identify friction points and iterate on the tool monthly based on service design principles.

What You Bring 

• Extensive Experience: 8+ years of relevant experience in Workforce Planning, with a proven track record of leading large-scale enterprise implementations.
• Technical Mastery: Deep functional expertise in Workday Adaptive Planning; experience transitioning organizations from other systems (Oracle/Hyperion) is highly preferred.
• Diplomatic Leadership: Exceptional ability to facilitate workshops among conflicting stakeholders and drive consensus across global Finance and HR teams.
• Product Mindset: A strong "UX Champion" mentality with the ability to reject complex, multi-layered menus in favor of streamlined, intuitive interfaces.
• Strategic Vision: Ability to translate high-level business strategies into technical requirements and actionable system models.
• Educational Background: Bachelor’s degree in Human Resources, Business Management, Finance, or a related field.

What We Offer You

POSITION LOCATION:  

 The Production Planner creates and maintains headcount, equipment, and facility capacity plans to meet output targets in 24/7 genetic testing labs. This role develops and communicates production schedules, production targets,
and continuously monitor performance versus plan. Provides daily/weekly reporting of lab KPIs and schedules to lab leadership and interfaces across the organization, including but not limited to Lab Operations, Process
Engineering, Equipment support, Analytics, Product Managers, and Engineering to optimize lab production.  

PRIMARY RESPONSIBILITIES: 

• Develop and maintain capacity models for headcount, equipment, facilities across multiple labs..  

• Create daily, weekly, and monthly production schedules aligned to production goals.

• Monitor shift-level execution against plan, highlight deviations >5% and remedial plans

• Partner with Lab Operations leaders realign WIP and production priorities to overcome production constraints.

• Track and report KPIs; QCDS, schedule adherence, cycle time, bottleneck queues, OEE.

• Partner with Continuous Improvement teams and other individuals on identifying production constraints and improving scheduling for higher throughput and quality. 

• Analyze data across multiple platforms including (SQL, Qlikview, PowerBI, LIMS, gSuite, JIRA, etc.) to uncover issues/bottlenecks and work with Lab Leaders on driving improvements. 

• Establishes and manages escalation pathway for delayed or problematic samples in concert with Lab Leaders and internal stakeholders.

• Confers with management to resolve problems, roadblocks, and barriers to progress.

• Effectively communicates production expectations to team members and stakeholders in a timely and clear fashion

• This role works with PHI on a regular basis both in paper and electronic form and have access to various technologies to access PHI (paper and electronic) in order to perform the job

• Plans and leads cross departmental team meetings

•  Adheres to Departmental Expectations

• Employee must complete training relating to HIPAA/PHI privacy, General Policies and Procedure Compliance    training and security training as soon as possible but not later than the first 30 days of hire.

• Performs other duties as assigned

QUALIFICATIONS:

• BS/BA/MBA degree in Biological Sciences, Business Administration, Data Analytics, or related field.

• A minimum of 3+ years of experience in production scheduling, capacity planning, or operations management.

• Proficiency in MES, ERP/MRP, LIMS, SQL, and advanced excel/analytical tools.

KNOWLEDGE, SKILLS, AND ABILITIES: 

• Exceptional multi-tasking, organizational, and communication skills.

• Excellent computer skills, including MS Excel, Oracle, gSuite.

• Excellence in attention to detail, problem solving, and organization skills

• Self-motivation, with the desire and capacity to work both independently and collaboratively

• Experience with LIMS and SQL queries and data visualization in Tableau, QuickSight, or PowerBI preferred

• Manufacturing/Engineering experience preferred

•  

  Knowledge and experience with Lean Six Sigma concepts and tools

   

We’re looking for an Integrations Manager to help scale the future of Navan’s integrations and ensure our customers realize the full value of our platform. In this role, you will become a subject matter expert in Navan’s integration ecosystem — from HRIS provisioning and SSO to reporting APIs/SFTP — and guide customers through every stage of the integration journey.

You will partner directly with internal teams and customer IT stakeholders, ensuring integrations are implemented smoothly, issues are resolved quickly, and usage of Navan is maximized. As an integrations SME, you will collaborate closely with Account Managers, Product, Engineering, and Sales to deliver on the integrations we have today and help shape the future of Navan integrations to be more self-service, less error-prone, and easier to manage at scale.

You’ll contribute to documentation, lead trainings and office hours for Account Managers, and support sales conversations when integration expertise is required. Your ability to troubleshoot, communicate effectively, and build cross-functional relationships will make you a key driver of our customers’ success with Navan integrations. Within your team, you will give feedback that ensures the overall integration process at Navan continues to improve. 

What you’ll do:

• Apply your technical and troubleshooting skills to customer engagements, including new implementations, recent launches, and ongoing support for live customers.
• Own setup steps, ensuring successful and timely completion of integrations.
• Investigate integration issues by using logs, and explain root causes to customers and internal stakeholders in clear, easy-to-understand language.
• Partner closely with Account Managers (AMs) to answer integration questions.
• Collaborate with Product and Engineering teams by raising detailed Jira tickets, providing feedback on enhancements, and helping resolve escalated issues.
• Write, edit, and maintain technical documentation to improve customer and internal self-service, with a focus on HRIS, SSO, reporting APIs, and Calendar integrations.
• Lead and participate in internal office hours and training sessions to upskill Account Managers and expand integration knowledge across the company.
• Champion the self-service vision by identifying common customer pain points, patterns, and opportunities for automation or simplified processes.

What we are looking for:

• Customer-facing experience
• Minimum 2 years working in a role that interacts directly with customers (Customer Success Manager, Technical Account Manager, Integrations Consultant, etc). 
• SaaS experience: 
• Minimum 2 years in an integration role at a SaaS company.
• Familiarity with how Sales, Product, and Engineering functions interact in a software organization.

Technical knowledge:

• Basic understanding of APIs, SFTP, and data mapping concepts.

Career mindset:

• Detail-oriented, with an eagerness to expand technical skills.
• Growth-oriented, open to learning and training.

Problem solving:

• Strong analytical and troubleshooting skills.
• Able to think in terms of technical processes and debug integration issues.

Communication:

• Clear and effective written and verbal communication.
• Ability to explain technical concepts in audience-appropriate terms.

Bonus:

• • ERP experience:
    • 2 years in a customer-facing role assisting with ERP integrations
    • Experience with ERP systems and understanding of how data is ingested into them
    • Direct experience integrating with major ERP systems (e.g., SAP, NetSuite, Oracle, Microsoft Dynamics)
  • Basic SQL knowledge (e.g., performing joins between tables)
  • Coding language experience. 

SENIOR FINANCIAL ANALYST, FP&A

The Impact

At http://Realtor.com , you’ll be a key member of our best-in-class FP&A team, building the financial models that help us understand our business and drive our strategy forward. This role is designed for a curious, resourceful learner and automation-minded analyst who finds professional satisfaction in building clean, logical, driver-based models and maintaining meticulous file hygiene. You will act as a strategic partner to your business area, working side-by-side with leaders to explain the "why" behind the numbers, ensuring every decision is built on a bedrock of accuracy, strategy, and trust.

Core Responsibilities

Strategic Advisory & Business Partnering

• Strategic Business Partner: Manage the P&L for your business units and provide rigorous financial advice, contextualized by company strategies, to executive leadership.
• Strategic Opinions: Go beyond reporting to provide proactive opinions on business strategy and perform ad hoc finance and business case analyses for stakeholders.
• Business Support & Communication: Develop and maintain detailed budget and forecast models, communicating results and insights effectively to all stakeholders.

Financial Rigor & Reporting

• Variance Analysis & Action Planning: Provide P&L owners and Business Partners with budget-to-actual analysis and support managers in the development of concrete action plans to improve variances.
• Executive Reporting: Develop and prepare KPI and financial reports for distribution to senior management, including the preparation of financial package presentation materials.
• P&L Integrity: Ensure the foundational accuracy of your P&L, including month-end accrual and billing accuracy.
• Headcount Management: Manage personnel costs—often the largest P&L driver—by tracking and forecasting both FTEs and contractors to ensure alignment with operational plans.

Systems, Standardization & AI

• Systems Architecture: Build models, create dashboards, and generate reports within the FP&A reporting system, using several different systems such as Adaptive, Excel, and Gsheets.
• Process Improvement: Identify and lead process improvement projects that result in enhanced internal/external reporting and forecasting, with a relentless drive towards improving forecast accuracy.
• AI-Forward Efficiency: Actively leverage AI tools to accelerate data cleaning, audit formulas, and streamline documentation, reclaiming time for deeper analysis.
• File & Data Hygiene: Maintain a gold standard for organization, including logical model flows, intuitive file naming, and clear folder structures that ensure work is documented and scalable.

Qualifications

• Experience: 5+ years of progressive finance experience, ideally in a marketplace, SaaS, or high-growth tech environment.
• Modeling & Rigor: Expert-level ability to build driver-based (PxQ) models. You are naturally disciplined and believe that file structure and naming conventions are a reflection of analytical quality.
• Resourceful Learner: You are a naturally curious problem-solver who enjoys learning new systems and data structures. You take the initiative to find answers and develop compelling data insights independently.
• Detail Obsession: You have the persistence to dig into GL-level discrepancies and the patience to organize "messy" data into clean, repeatable frameworks.
• Professional Judgment: Proven ability to operate with high autonomy while possessing the judgment to proactively loop in management on medium-to-high impact decisions.
• Technical Prowess: Advanced Excel is required. Proficiency with Google Sheets and experience with Adaptive (or similar financial planning tools) is strongly preferred. Familiarity with Oracle, Snowflake, SQL, or Power BI is a plus.
• Modern Mindset: Tech-curious early adopter of AI productivity tools with a passion for automating repetitive tasks.
• Education: Bachelor’s Degree in Finance, Accounting, Business, Economics, or a related quantitative field.

How We Work

We balance accelerated creativity and innovation on a foundation of in-person collaboration and flexibility, from inside and outside of our office walls. This is a hybrid role, one can work three days of their choice in our Austin, TX office and the remaining two days from home. 

Realtor.com® is committed to investing in the health and well-being of our employees and their families. Our benefits programs include, but are not limited to:

• Inclusive and Competitive medical, Rx, dental, and vision coverage
• Family forming benefits
• 13 Paid Holidays
• Flexible Time Off
• 8 hours of paid Volunteer Time off
• Immediate eligibility into Company 401(k) plan with 3.5% company match
• Tuition Reimbursement program for degree and non-degreed programs
• 1:1 personalized Financial Planning Sessions
• Student Debt Retirement Savings Match program
• Free snacks and refreshments in each office location

About the Role

Realtor.com is looking for a Director of Engineering, Consumer Enablement to lead the platform and enablement organization that powers all consumer-facing web and mobile experiences. This is a high-impact engineering leadership role responsible for three core pillars: Web & Mobile Platforms, Consumer Services, and Quality Enablement — the foundational systems and tooling that every consumer product team at Realtor.com builds on.

You will lead a multi-team org of ~40 engineers (FTE + contractors), managing senior engineering managers and staff engineers across web platform, mobile platform, component systems, backend services, and quality engineering. You'll report to the VP of Consumer Engineering.

This role is equal parts technical depth and organizational influence. You're not shipping features — you're building the paved path that lets dozens of engineers ship faster, safer, and with higher quality.

What You'll Do

Platform Strategy & Execution

• Own the technical roadmap for web and mobile platform infrastructure, including the MFE architecture (web-islands), CI/CD pipelines, React Router 7 migration (Project Oracle), and headless CMS platform
• Drive the next evolution of Realtor.com's design system (rdc-ui V4: Panda CSS migration) and component ecosystem used across 41 codebases
• Lead the decomposition of legacy monolithic services (Hestia) and the transition to domain-owned GraphQL subgraphs via Pantheon federation

Engineering Enablement

• Define and deliver the "paved path" — standardized patterns, tooling, and guardrails that reduce cognitive load for 100+ consumer engineers
• Own DORA metrics for the org
• Partner with stream-aligned teams (Buyers & Sellers, Search, Personalization, New Homes, Rentals, Mobile squads) as an internal platform provider

Quality at Scale

• Evolve the quality enablement model — shifting quality left through automation, AI tooling, and developer-owned testing
• Oversee the testing pyramid: reducing E2E test reliance, scaling Playwright frameworks, and rolling out the AI Quality Toolkit

Cloud Cost & FinOps

• Own the engineering cost envelope for Consumer Enablement — AWS spend, CircleCI credits, and third-party tooling budgets
• Partner with FinOps and infrastructure teams to instrument cost attribution, identify rightsizing opportunities, and enforce cost-aware development practices across the paved path
• Establish unit cost baselines for key platform operations (e.g., cost-per-deploy, cost-per-test-run) and drive measurable efficiency improvements quarter over quarter

People & Organization

• Lead and develop 3 senior engineering managers and multiple staff engineers across 7 sub-teams
• Create clear career frameworks and growth paths that retain top engineers and set expectations at every level
• Build inclusive team cultures with high psychological safety — where engineers do their best work, managers are effective coaches, and feedback flows in all directions
• Drive hiring rigor: define role profiles, calibrate leveling, and make high-quality talent decisions in partnership with recruiting
• Manage headcount planning, contractor-to-FTE ratios, and capacity allocation across competing priorities in a lean org

AI Strategy & Developer Enablement

• Partner with engineering managers to embed AI practices into daily workflows — code review, documentation, incident response, sprint planning
• Represent the Consumer Engineering perspective in AI investment decisions: what to build internally, what to buy, and what to deprecate

What We're Looking For

Required

• 10+ years of software engineering experience with at least 5 years leading engineering teams, including managing managers
• Bachelor’s degree or equivalent experience
• Demonstrated experience owning platform, infrastructure, or developer tooling organizations — not just product delivery teams
• Deep understanding of modern frontend architecture: micro-frontends, component systems, React, TypeScript, CI/CD pipelines
• Experience with backend GraphQL/API services and federated architecture patterns
• Strong track record of improving engineering velocity and developer experience at scale (DORA metrics, lead time, deployment frequency)
• Excellent cross-functional communication and stakeholder management — able to influence without authority, represent platform value to product and business leaders, and navigate competing priorities across multiple stream-aligned teams

Preferred

• Experience with AI developer tooling strategy: evaluating, deploying, and driving adoption of AI-assisted development tools across an engineering organization
• Hands-on background with FinOps practices: cloud cost attribution, unit economics for platform operations, CI/CD spend optimization, and engineering budget ownership
• Experience with mobile platform engineering (iOS/Android release processes, CircleCI, React Native or native)
• Familiarity with Apollo Federation, GraphQL schema governance, and Pantheon-style API gateway patterns
• Background in quality engineering transformation — shifting from manual QA models to developer-owned quality
• Experience with headless CMS platforms and content-driven architecture
• Familiarity with AWS infrastructure (EKS, Lambda, DynamoDB, CloudFront, ArgoCD)

Tech Stack You'll Own

React · TypeScript · Node.js · GraphQL (Apollo Federation) · NestJS · Swift · Kotlin · AWS (EKS/Lambda/DynamoDB) · CircleCI · ArgoCD · Playwright · Panda CSS · styled-components · New Relic · Splunk

Why This Role

• Org-wide leverage: Everything consumer runs on what this team builds. Your decisions affect 100+ engineers daily
• Clear technical vision: Active initiatives with real momentum — Oracle, CMS, rdc-ui V4, Hestia decomposition — not greenfield ambiguity
• AI-forward culture: The org is actively building and deploying AI-powered tooling with 100% AI adoption as a company goal
• Senior team: You'll work alongside Staff and Sr. Staff engineers who are already deep domain experts
• Real ownership: Full responsibility over people, platform roadmap, and cost envelope — not a coordinator role

What You'll Do:

• Engineer End-to-End Solutions: Design and develop scalable, responsive web applications using React and Node.js/Python that simplify complex enterprise workflows.
• Architect Micro-Frontends: Implement modern frontend architectures that integrate seamlessly with our Salesforce ecosystem and internal microservices.
• Optimize Data Pipelines: Build and maintain high-throughput APIs and event-driven services (using Kafka or AWS EventBridge) that power real-time business dashboards.
• Embed Intelligence: Integrate Generative AI and machine learning models directly into the UI to provide predictive insights and automated task suggestions for our users.
• Champion Quality & DevOps: Drive the adoption of "Shift-Left" testing, CI/CD automation, and observability tools to ensure our enterprise tools are as resilient as our consumer-facing products.
• Collaborate & Mentor: Partner with Product Managers and UX Designers to translate business requirements into technical reality, while mentoring mid-level engineers through code reviews and pair programming.

What You'll Bring:

• Full Stack Mastery: 8+ years of professional experience building and scaling production-grade applications using modern frameworks like React/Next.js and Node.js, Go, Python or Java.
• System Design Fluency: Deep understanding of distributed systems, REST/GraphQL API design, and how to optimize for performance across the entire stack.
• Cloud-Native Mindset: Hands-on experience with AWS (Lambda, ECS, DynamoDB) and containerization (Docker, Kubernetes) in a CI/CD environment.
• Database Expertise: Proficiency with both relational databases (PostgreSQL/MySQL) and NoSQL solutions, including experience handling large-scale data migrations.
• Modern Web Expertise: Strong command of CSS-in-JS, TypeScript, and state management libraries (Redux/Zustand), with a focus on accessibility and performance.
• Agile Leadership: Proven ability to lead features from conception to deployment in an Agile/Scrum environment, making pragmatic trade-offs between speed and technical debt.
• Education: Bachelor’s or Master’s degree in Computer Science, Engineering, or related field

How We Reward You:

Realtor.com is committed to investing in the health and well-being of our employees and their families. Our benefits programs include, but are not limited to:

• Inclusive and Competitive medical, Rx, dental, and vision coverage
• Family forming benefits
• 13 Paid Holidays
• Flexible Time Off
• 8 hours of paid Volunteer Time off
• Immediate eligibility into Company 401(k) plan with 3.5% company match
• Tuition Reimbursement program for degree and non-degreed programs
• 1:1 personalized Financial Planning Sessions
• Student Debt Retirement Savings Match program
• Free snacks and refreshments in each office location

Open to the following locations: Austin, Madison, SF, New York

The Role: Imagine selling a solution that will predict for your customers (with an 85% accuracy) who is going to buy, what they’ll buy and when.  As a Commercial Account Executive at 6sense, you’ll be an instrumental player to our growth as we build upon the success we’ve had delivering predictions for enterprises like Cisco, Centrify, Dell, Qlik, and Oracle.  We will trust you to evangelize 6sense, run your business like a CEO, and consistently exceed quarterly and annual targets.  This is not your average start-up; you’ll be closing large deals.  And you’ll be rewarded very well for doing so. 

The Fit: We’re growing our Commercial sales team, so we’re looking for people who not only have a track record of being the best of the best, closing big deals and passion for fundamentally changing B2B marketing and sales, but can also think critically about driving customer growth and building our sales organization.  This is a unique opportunity to help shape and accelerate our success. 

Here are the traits you exhibit; 

• Intrinsic drive to be successful, love to win – You’ll take initiative to figure it out, are motivated to do your absolute best work. (That’s why you’ve ended up at top across your career.) 
• Clear, succinct communicator – Using your customer’s language, you’ll help them clearly understand the value 6sense delivers 
• Technical expertise – You’ll demonstrate and speak to how 6sense drives success 
• Innately curious – You’ll know your buyer, their business, and what 6sense means to their success 
• Empathetic listener – You’ll listen more than you talk. And, you really get what they mean.  
• Collaborate and win as a team – You’ll compete, but above that you’ll collaborate, you’ll share what is working, you’ll help the team win, you’ll take on projects outside of closing deals. 

Minimum Requirements: 

• 2+ years of quota carrying software or technology sales, closing complex sales cycles 
• Consistent track record of over-achieving quota (top 10-20% of company) 

Preferred Requirements: 

• Familiarity with marketing tech stack (Marketo, Eloqua), b2b publishers/media, data providers 
• Strong and demonstrated written and verbal communications skills 
• Ability to work in a fast-paced, team environment 
• 4-year BA/BS degree or equivalent practical experience 
• Strong C-level customer references 

Base Salary Range: $70,000 - $80,000. The base salary range represents the anticipated low and high end of the base salary range for this position. Actual salaries may vary and may be above or below the range based on various factors, including but not limited to work location and experience. The base salary is one component of 6sense’s total compensation package for this position. Other compensation may include a bonus program or commission plan, and stock options if approved by 6sense’s board. In addition, 6sense provides a variety of benefits, including generous health insurance coverage, life, and disability insurance, a 401K employer matching program, paid holidays, self-care days, and paid time off (PTO). 

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#LI-Hybrid

Job Purpose

The Production Planner is responsible for planning, coordinating, and optimizing production activities within a limited-volume, high-complexity additive manufacturing environment. This role ensures on-time delivery by balancing printer capacity, build sequencing, post-processing constraints, material availability, and ongoing engineering changes. Acting as the central point of coordination across print operations, engineering, quality, and supply chain, the planner enables efficient production flow while helping transition additive manufacturing processes from early-stage, constrained operations to a scalable and mature production system.

Duties and Responsibilities

Additive Manufacturing Production Planning

• Develop daily, weekly, and monthly build schedules for additive manufacturing (AM) equipment
• Sequence builds based on:
  • Build volume utilization
  • Print time and layer complexity
  • Powder and material changeovers
  • Machine qualification requirements and planned/unplanned downtime
• Release print jobs and manage rescheduling resulting from:
  • Print failures
  • Engineering revisions
  • Material availability constraints

Post-Processing & Production Flow Coordination

• Plan and synchronize post-print operations, including:
  • Depowdering and support removal
  • Heat treatment, HIP, and VSR processes
  • CNC machining
  • Inspection and testing, as required
• Serve as the primary day-to-day contact for outside processing suppliers
• Manage work-in-process (WIP) flow from printing through post-processing and inspection
• Actively expedite jobs to meet production priorities and delivery commitments
• Proactively communicate delays, risks, and recovery plans to stakeholders
• Partner with Print Operations and Manufacturing Engineering to identify and mitigate non-printer bottlenecks, which are often the primary production constraints

Material & Build Readiness

• Partner with Supply Chain to ensure powder and critical spare availability aligned with production schedules
• Coordinate with Supply Chain on:
  • Powder reuse strategies, refresh rates, and shelf-life management
  • Lot traceability and material certification requirements
  • Support build readiness reviews and ensure traveler accuracy

Cross-Functional Coordination

• Collaborate closely with:
  • Print Operations
  • Manufacturing Engineering
  • Design and Additive Manufacturing Engineering
  • Quality
  • Supply Chain
• Participate in daily tier meetings and production readiness reviews
• Serve as the single source of truth for build priorities, capacity, and schedule commitments

ERP, MES & Data Management

• Support the integration and ongoing use of MES and print management systems
• Create, release, and manage work orders within the MES/ERP environment
• Maintain accurate routings, lead times, and build standards
• Continuously refine planning parameters as processes mature

Continuous Improvement & Scale-Up

• Drive improvements in schedule adherence, throughput, and overall production performance
• Support the transition of AM operations from limited production to full-scale, mature manufacturing volumes
• Assist in defining and standardizing:
  • Build recipes
  • Time fences and frozen planning windows
  • Capacity models by printer type
• Apply Lean manufacturing principles and AM-specific metrics to drive continuous improvement

Additional duties and responsibilities as assigned, needed, or required for the business.

Qualifications

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Qualifications include:

• Education, Experience and Certifications
  • Bachelor’s degree required with a degree in supply chain, business management, or engineering preferred
  • 3–7 years of experience in production planning or manufacturing operations
  • Direct experience planning additive manufacturing or other highly constrained production processes
  • Strong understanding of:
    • Build times versus capacity planning
    • Post-processing workflows
    • High-mix, low-volume production environments
  • Experience with ERP/MRP experience (e.g., SAP, Oracle, NetSuite, Epicor)
  • Experience with metal additive manufacturing (LPBF, DED) or industrial polymer AM preferred
  • Familiarity with print management or MES tools preferred
  • Exposure to regulated industries such as aerospace, energy, medical preferred
  • APICS CPIM certification or equivalent preferred
  • Lean manufacturing or Theory of Constraints experience preferred
• Skills and Abilities 
  • Advanced level Excel skills, including capacity modeling and scenario planning
  • Ability to operate efficiently in fast-paced, engineering-driven environments

Role Classification and Working Conditions

This is a salaried, exempt-level position. This position typically works in an office environment; and given the nature of our business is also exposed to operations/warehouses/production environments.

Physical/Other Requirements

• Ability to travel, as needed, by plane, automobile, etc.

We are not accepting candidates who require sponsorship for this position at this time.