Xometry is seeking highly motivated Mechanical Engineers to act as customer-facing Technical Account Managers (TAMs). These TAMs will be embedded within our most strategic accounts, acting as an extension of their engineering teams. This role is a unique blend of customer engagement, technical expertise, and operational execution. TAMs will report into Operations but will work very closely with Sales to drive growth and ensure customer satisfaction.

This is a unique opportunity to join a dynamic and growing company at the forefront of digital manufacturing. If you are a highly motivated Mechanical Engineer with a passion for customer success and a desire to make a real impact this is the role for you.

Responsibilities:

Customer Integration:

• Become a trusted advisor and technical expert for assigned enterprise accounts
• Weekly onsite visits at customer and partner locations, building relationships and understanding their needs
• Collaborate closely with customer engineers on Design for Manufacturing (DFM) to optimize projects for Xometry's platform
• Proactively identify and address potential manufacturing challenges
• Stay informed about upcoming customer projects and initiatives to ensure alignment with Xometry's capabilities

Order Fulfillment and Quality:

• As customer projects are awarded to Xometry, ensure orders are directed to the most qualified manufacturers within our network
• Conduct monthly on-site audits of manufacturing partners to ensure they meet Xometry's quality standards and customer specifications
• Manage projects to successful completion, overseeing production, and ensuring on-time delivery
• Handle critical communications, order changes, and escalations related to customer orders
• Monitor customer-specific dashboards to track order progress, delivery metrics, and quality performance

Sales and Account Growth:

• Partner with Enterprise Sales Executives to drive account growth and retention
• Identify opportunities for expanding Xometry's services within existing accounts
• Provide technical expertise and support during the sales process
• Gather customer insights and feedback to inform sales strategies

Qualifications:

• Bachelor's degree in Mechanical Engineering or a closely related field such Aerospace Engineering, Product Design/Development, or Industrial Engineering is required
• 7+ years of experience in manufacturing, product development, and project management
• Experience in the aerospace industry is highly preferred
• Strong understanding of manufacturing processes and DFM principles, particularly as they apply to CNC applications
• Experience in CNC Machining, Tube Bending, Composites, or 3D printing is preferred
• Proficiency in modelling and drafting software such as Solidworks
• Excellent communication, interpersonal, and problem-solving skills
• Experience with CRM systems such as Salesforce
• Proficiency in Google Suite and Microsoft Office Suite
• Ability to travel to customer and partner sites up to 50%, travel could be short notice and range from short day trips to multi-day trips

#LI-Remote

GigaGrid has an exciting opportunity for a Mechanical Engineering Intern to join our team, for the Summer Internship Program. If working on cutting edge renewables and next generation clean energy solutions is your calling, we look forward to our conversation with you. The position will directly be working with the Battery and Product Engineering teams supporting our dispatchable renewable ecosystem.

GigaGrid is highly selective about the people we bring on board—our work depends on it! Therefore, the Mechanical Engineering Intern must be agile and comfortable in a rapidly changing environment. The right person should be professional, trustworthy with confidential information, highly organized, self-motivated, and able to work equally as well independently as with a team. We’re seeking ultra-creatives and superstar performers with a sense of humility and a hunger to make a positive impact in the world. Are you ready to #jointhejourney?

Key Responsibilities

• Participate in mechanical design tasks for modules, enclosures, assemblies that are a part of environmentally rated industrial products.
• Design and develop and document CAD models during product development cycles.
• Support mechanical bill of materials, drawings, assembly instructions and data pertaining to manufacturing processes.
• Prototype, manufacture and assemble modules, sub-assemblies, and components for different projects using different mechanical tools.
• Manage individual responsibilities, deadlines, and resources.

Education and Experience

• Currently enrolled in BS in Mechanical/Mechatronics/Robotics Engineering or equivalent. 
• Preferred graduation dates: undergraduate students graduating in 2026 or 2027; applications from candidates graduating in 2028 are also welcome.
• Experience with Solidworks or equivalent CAD modelling software.
• Hands on experience in prototyping and building components, assemblies, and complex mechanical parts.
• Six Months of Product Design, Manufacturing or Makers Experience.
• Hands-on experience with manufacturing processes and required tools like 3D printers, lathes, band saws, laser cutters, water jets, CNC mills, wire EDM etc.
• Experience with electronics, renewables, batteries or High Voltage environment is desirable.

Specific Skills/Abilities

• We value both the ability to work independently as well as in team settings.
• Strong written and oral communication skills.

Great Place to Work

Enjoy…

A fast-paced, entrepreneurial culture focused on innovation.
A flexible, autonomous work environment.
A culture of respect, learning, and excellence.
Experienced, highly talented experts as team peers.
Growth and travel opportunities.
A team of change-makers having a significant impact on people and the planet.

About GigaGrid

The GigaGrid product team is developing a plug-and-play framework for monitoring and controlling the power grid. The flagship solution, from GigaGrid is a 100% dispatchable, distributed solution that is simpler and lower cost than current solar + storage systems. It combines solar PV arrays with 2.5 hours, 5 hours, or 10 hours of modular battery storage, tri-port power converters and integrated racking. It reduces the levelized cost of energy and increases energy delivered by avoiding most of the solar clipping and roundtrip losses in conventional systems. Because the power is 100% dispatchable, it allows for grid insertion anytime, whenever it is most valuable. This dramatically improves the economics of solar energy by minimizing the reliance on energy sales during peak daylight hours when solar power can have little or no value as a grid resource.

GigaGrid is part of the Endeavour Energy ecosystem, a purpose-driven organization helping innovators to develop and launch global solutions for global challenges in the areas of energy, water, and waste to guarantee renewable energy and clean water to everyone, everywhere. Endeavour companies are made up of passionate change-makers who want to leave the world better than the way we found it. Today, Endeavour is deploying solutions that are immediately scalable and profitable, including EV charging, data center cooling, and waste to fuel systems. As we look to the future, Endeavour and GigaGrid intend to remain at the forefront of innovation, taking on grander challenges based on the needs of our clients and of local economies.

Position: Mechanical Engineering Intern
Full-Time or Part-Time: Full time
Reports to: Senior Mechanical Engineer
Location: Atlanta, GA (On-Site)