Why You'll Love This Role: 

As a Senior Site Reliability Contractor, you will be involved in coding infrastructure automation with Terraform and Github Actions CI/CD. In this role, you will focus on improving our monitoring using Datadog, Sentry, and Cloudwatch. It will be critical to improve and automate our release processes to deploy Newsela services. You will have the opportunity to develop a rapport with a domain of application developers to improve infrastructure and monitoring for Newsela services in their ownership

What You'll Be Doing:

• Be on an on-call rotation to respond to incidents that impact Newsela.com availability and provide support for developers during internal and external incidents 
• Maintain and assist in extending our infrastructure with Terraform, Github Actions CI/CD, Prefect, and AWS services
• Build monitoring that alerts on symptoms rather than outages using Datadog, Sentry and CloudWatch
• Look for ways to turn repeatable manual actions into automations to reduce on-call toil
• Improve operational processes (such as deployments, releases, migrations, etc) to make them run seamlessly with fault tolerance in mind 
• Design, build and maintain core cloud infrastructure on AWS and GCP that enables scaling to support thousands of concurrent users
• Debug production issues across services and levels of the stack 
• Provide infrastructure and architectural planning support as an embedded team member within a domain of Newsela’s application developers 
• Plan the growth of Newsela’s infrastructure 

About You:

• Technical

  • Infrastructure as code: use Terraform and Github CI/CD for automation, containerize our environments (Docker, ECS), and leverage cloud technologies to meet our goals
  • Systems: manage, configure and troubleshoot operating system issues, storage (block and object), networking (VPCs, proxies and CDNs), and administer high-availability datastores (mySQL, Postgres, Neo4J) and Redis clusters
  • Monitoring and instrumentation: implement metrics in Datadog, Sentry, log management and related systems, and Slack/JIRA integrations
  • Engineering practices: availability, reliability and scalability, as well as disaster recovery
  • Work in a variety of languages: Shell, IaC, Python, SQL

  Execution

  • Planning: familiarity with agile methodologies; use epics, issues to drive projects
  • Organization: personal and team workload organization, OKR leadership
  • Management: able to self-organize and accomplish tasks asynchronously

  Collaboration and Communication

  • Leading and contributing to scope and designs for issues, epics, and OKRs
  • Contributing to Newsela architecture diagrams, process diagrams and runbook documentation
  • Completing Root Cause Analysis (RCA) investigations and perform readiness reviews
  • Improving team practices through code reviews, handoffs of work and incidents

  Influence and Maturity

  • Knowledge sharing, mentoring within SRE and developer teams
  • Self-awareness, handling conflict in the team, providing and receiving feedback
  • Maintaining good relationships with other engineering teams at Newsela that help improve the product
  • Accountability: willing to proactively step in and do the right thing while providing candid and constructive feedback
  •  

Please note that given the nature of the contract, this role will not be eligible to participate in company-sponsored benefits.

Why you’ll love working at Newsela:

• Health & Wellness: Comprehensive medical benefits with employer contribution to premiums and to HSA accounts. Additional benefits such as gym reimbursement, pet insurance, free access to the Calm app, Rocket Lawyer and more to help you stay healthy: mind, body, and soul. 
• Work From Home: We are a fully remote company. We provide a monthly tech stipend to support your WFH needs!
• Supporting ALL Families: Inclusive benefits to support you and your family, including parental leave, fertility support, adoption, and more! 
• Financial Wellbeing: Invest in your future with our 401(k) plan, which includes a employer match to help you build long-term financial security.
• Time Off: Flexible PTO, paid sick time off, company holidays plus winter break (Dec 24th - Jan 1st).
• Professional Development: Newsela offers an annual learning and development allowance to employees to attend external training sessions, classes, workshops, conferences, and educational materials to foster professional growth within their current role and career aspirations at Newsela.
• Make A Difference: No matter your role or department, the work you do each day helps share the future of education and improves the lives of students and teachers.

About Newsela:

Newsela is a leading education technology company dedicated to meaningful classroom learning for every student. We deliver integrated, AI-powered solutions designed to unlock student engagement, empower teachers, and drive meaningful learning outcomes. Our suite of products supports knowledge and skill development, writing practice, daily instruction, assessment, and data-informed decision-making across K–12 classrooms. Grounded in learning science research, Newsela’s solutions integrate content, assessment, and analytics to help educators track progress, understand student outcomes, and deliver high-impact instruction that supports every learner.

#LI-Remote

We are looking for an Application Engineer to support our Sales and Engineering teams. In this role, you will analyze CAD models and technical drawings, assess manufacturability, calculate costs, and provide DFM feedback to ensure accurate and timely quoting for our customers. This position combines deep technical expertise in manufacturing processes with strong analytical and communication skills.

Responsibilities:

• Analyze drawings and CAD models (in English).
• Calculate manufacturing costs (materials, machining hours, post-processing).
• Provide recommendations on manufacturing processes where needed.
• Document and transfer calculations to the Sales/Commercial team.
• Review 3D models and 2D drawings for quoting and manufacturability feedback.
• Organize RFQs and clarify details with Sales and Engineering teams.
• Maintain quote databases and ensure timely updates.
• Deliver high-quality and accurate quotes ideally within 1–2 working hours.
• Support process automation initiatives and workflow optimization.

Requirements:

• Higher technical education (Mechanical/Manufacturing Engineer, Process Engineer, or similar).
• 5+ years of experience in metalworking / mechanical engineering.
• Expert knowledge of machining and fabrication processes: turning, milling, CNC machining, EDM, laser/waterjet/plasma cutting, sheet metal processing, welding.
• Understanding of post-processing methods: polishing, hardening, heat treatment, anodizing, sand/shot blasting, coatings, painting.
• Knowledge of different materials (metals, plastics, composites) and their processing properties.
• English level B2+.
• Customer-oriented mindset and ability to clearly explain technical details.
• Strong attention to detail and ability to work under time pressure.
• IT-enthusiast, ready to adopt modern tools and software (CAD/CAM, CRM, cloud systems).

Core Technical Expertise:

• Technical drawing interpretation – proficiency 5/5.
• Tooling & fixture design for machining, assembly, and welding – proficiency 3/5.
• Manufacturing processes expertise: laser/waterjet cutting, turning, milling, grinding, EDM, sheet metal fabrication – proficiency 5/5.
• Coatings and heat treatment – proficiency 3/5.
• Labor intensity and manufacturability assessment – proficiency 5/5.
• CAM programming for CNC (SolidWorks, Fusion 360, CypCut) – proficiency 3/5, with readiness for further training.

Work Conditions:

• Full-time remote work (home office).
• Holiday Calendar: US holidays
• Flexible schedule aligned with US Eastern Time
• Company-provided desktop PC and monitor
• Stable high-speed internet and a comfortable workspace are required

Please submit your resume in English.

#LI-Remote

We are looking for an Application Engineer to support our Sales and Engineering teams. In this role, you will analyze CAD models and technical drawings, assess manufacturability, calculate costs, and provide DFM feedback to ensure accurate and timely quoting for our customers. This position combines deep technical expertise in manufacturing processes with strong analytical and communication skills.

Responsibilities:

• Analyze drawings and CAD models (in English).
• Calculate manufacturing costs (materials, machining hours, post-processing).
• Provide recommendations on manufacturing processes where needed.
• Document and transfer calculations to the Sales/Commercial team.
• Review 3D models and 2D drawings for quoting and manufacturability feedback.
• Organize RFQs and clarify details with Sales and Engineering teams.
• Maintain quote databases and ensure timely updates.
• Deliver high-quality and accurate quotes ideally within 1–2 working hours.
• Support process automation initiatives and workflow optimization.

Requirements:

• Higher technical education (Mechanical/Manufacturing Engineer, Process Engineer, or similar).
• 5+ years of experience in metalworking / mechanical engineering.
• Expert knowledge of machining and fabrication processes: turning, milling, CNC machining, EDM, laser/waterjet/plasma cutting, sheet metal processing, welding.
• Understanding of post-processing methods: polishing, hardening, heat treatment, anodizing, sand/shot blasting, coatings, painting.
• Knowledge of different materials (metals, plastics, composites) and their processing properties.
• English level B2+.
• Customer-oriented mindset and ability to clearly explain technical details.
• Strong attention to detail and ability to work under time pressure.
• IT-enthusiast, ready to adopt modern tools and software (CAD/CAM, CRM, cloud systems).

Core Technical Expertise:

• Technical drawing interpretation – proficiency 5/5.
• Tooling & fixture design for machining, assembly, and welding – proficiency 3/5.
• Manufacturing processes expertise: laser/waterjet cutting, turning, milling, grinding, EDM, sheet metal fabrication – proficiency 5/5.
• Coatings and heat treatment – proficiency 3/5.
• Labor intensity and manufacturability assessment – proficiency 5/5.
• CAM programming for CNC (SolidWorks, Fusion 360, CypCut) – proficiency 3/5, with readiness for further training.

Work Conditions:

• Full-time remote work (home office).
• Holiday Calendar: US holidays
• Flexible schedule aligned with US Eastern Time
• Company-provided desktop PC and monitor
• Stable high-speed internet and a comfortable workspace are required

Please submit your resume in English.

#LI-Remote

We are looking for a Senior Application Engineer to support our Sales and Engineering teams. In this role, you will analyze CAD models and technical drawings, assess manufacturability, calculate costs, and provide DFM feedback to ensure accurate and timely quoting for our customers. This position combines deep technical expertise in manufacturing processes with strong analytical and communication skills.

Responsibilities:

• Analyze drawings and CAD models (in English).
• Calculate manufacturing costs (materials, machining hours, post-processing).
• Provide recommendations on manufacturing processes where needed.
• Document and transfer calculations to the Sales/Commercial team.
• Review 3D models and 2D drawings for quoting and manufacturability feedback.
• Organize RFQs and clarify details with Sales and Engineering teams.
• Maintain quote databases and ensure timely updates.
• Deliver high-quality and accurate quotes ideally within 1–2 working hours.
• Support process automation initiatives and workflow optimization.

Requirements:

• Higher technical education (Mechanical/Manufacturing Engineer, Process Engineer, or similar).
• 5+ years of experience in metalworking / mechanical engineering.
• Expert knowledge of machining and fabrication processes: turning, milling, CNC machining, EDM, laser/waterjet/plasma cutting, sheet metal processing, welding.
• Understanding of post-processing methods: polishing, hardening, heat treatment, anodizing, sand/shot blasting, coatings, painting.
• Knowledge of different materials (metals, plastics, composites) and their processing properties.
• English level B2+.
• Customer-oriented mindset and ability to clearly explain technical details.
• Strong attention to detail and ability to work under time pressure.
• IT-enthusiast, ready to adopt modern tools and software (CAD/CAM, CRM, cloud systems).

Core Technical Expertise:

• Technical drawing interpretation – proficiency 5/5.
• Tooling & fixture design for machining, assembly, and welding – proficiency 3/5.
• Manufacturing processes expertise: laser/waterjet cutting, turning, milling, grinding, EDM, sheet metal fabrication – proficiency 5/5.
• Coatings and heat treatment – proficiency 3/5.
• Labor intensity and manufacturability assessment – proficiency 5/5.
• CAM programming for CNC (SolidWorks, Fusion 360, CypCut) – proficiency 3/5, with readiness for further training.

Work Conditions:

• Full-time remote work (home office).
• Holiday Calendar: US holidays
• Flexible schedule aligned with US Eastern Time
• Company-provided desktop PC and monitor
• Stable high-speed internet and a comfortable workspace are required

Please submit your resume in English.

#LI-Remote

We are looking for a Senior Application Engineer to support our Sales and Engineering teams. In this role, you will analyze CAD models and technical drawings, assess manufacturability, calculate costs, and provide DFM feedback to ensure accurate and timely quoting for our customers. This position combines deep technical expertise in manufacturing processes with strong analytical and communication skills.

Responsibilities:

• Analyze drawings and CAD models (in English).
• Calculate manufacturing costs (materials, machining hours, post-processing).
• Provide recommendations on manufacturing processes where needed.
• Document and transfer calculations to the Sales/Commercial team.
• Review 3D models and 2D drawings for quoting and manufacturability feedback.
• Organize RFQs and clarify details with Sales and Engineering teams.
• Maintain quote databases and ensure timely updates.
• Deliver high-quality and accurate quotes ideally within 1–2 working hours.
• Support process automation initiatives and workflow optimization.

Requirements:

• Higher technical education (Mechanical/Manufacturing Engineer, Process Engineer, or similar).
• 5+ years of experience in metalworking / mechanical engineering.
• Expert knowledge of machining and fabrication processes: turning, milling, CNC machining, EDM, laser/waterjet/plasma cutting, sheet metal processing, welding.
• Understanding of post-processing methods: polishing, hardening, heat treatment, anodizing, sand/shot blasting, coatings, painting.
• Knowledge of different materials (metals, plastics, composites) and their processing properties.
• English level B2+.
• Customer-oriented mindset and ability to clearly explain technical details.
• Strong attention to detail and ability to work under time pressure.
• IT-enthusiast, ready to adopt modern tools and software (CAD/CAM, CRM, cloud systems).

Core Technical Expertise:

• Technical drawing interpretation – proficiency 5/5.
• Tooling & fixture design for machining, assembly, and welding – proficiency 3/5.
• Manufacturing processes expertise: laser/waterjet cutting, turning, milling, grinding, EDM, sheet metal fabrication – proficiency 5/5.
• Coatings and heat treatment – proficiency 3/5.
• Labor intensity and manufacturability assessment – proficiency 5/5.
• CAM programming for CNC (SolidWorks, Fusion 360, CypCut) – proficiency 3/5, with readiness for further training.

Work Conditions:

• Full-time remote work (home office).
• Holiday Calendar: US holidays
• Flexible schedule aligned with US Eastern Time
• Company-provided desktop PC and monitor
• Stable high-speed internet and a comfortable workspace are required

Please submit your resume in English.

#LI-Remote

Xometry is seeking an experienced and charismatic engineer for a critical customer-facing Senior Solutions Engineer role. This role supports Sales by providing perspective, feedback, and sharing knowledge learned from the front lines of the aerospace and defense engineering and manufacturing community. This role is a unique blend of customer engagement, technical expertise, and project management. Solutions Engineering will report into the Pre-Sales Engineering community, which is dually led by Sales and Operations.

This is a unique opportunity to join a dynamic and growing company at the forefront of digital manufacturing. If you are a successful, experienced, team-focused engineer with digital fluency and a sincere enthusiasm about the aerospace industry, this could be the right role for you.

Responsibilities:

Customer Engagement and Sales:

• Partner with Account Executives to drive account growth and retention
• Discover, illuminate, digest, organize and execute major projects
• Join Account Executives in onsite visits with customers when appropriate
• Proactively identify and address potential manufacturing challenges (including DFM)
• Stay informed about upcoming customer projects and initiatives to ensure alignment with Xometry's capabilities
• Gather customer insights and feedback to inform sales strategies

Pre-Sales Engineering:

• Assist Pre-Sales Engineering with knowledge gathering, digestion, and ultimately compiling correct and competitive quotes
• Combine customer knowledge, Xometry partner knowledge, and Xometry system knowledge to rapidly address customer needs and shepherd projects to delivery
• Provide project management and oversight on complex opportunities

Qualifications:

• 10+ years of relevant experience in aerospace and defense engineering and manufacturing roles
• Bachelor's degree in Mechanical Engineering is required
• Experience using Xometry’s services from a customer perspective. Partner perspective is a bonus
• Deep familiarity with the methods, materials, culture and products of organizations such as Lockheed Martin, Northrop Grumman, Blue Origin, Anduril, General Dynamics, Moog, SpaceX
• Strong understanding of manufacturing principles, including drawings and GDT
• Particularly strong experience in CNC machining. Composites, Plastics, Harnesses and Sheet Metal Fab are bonuses
• Familiarity with ISO9001, AS9100d, ITAR, NIST and other common and critical compliance and certification requirements
• Excellent English communication, interpersonal, and problem-solving skills. This must extend into remote/digital environments
• Ability to travel to customer and/or partner sites as needed. 25%-35% travel is typical
• Mountain or Pacific home time zone preferred
• Experience with CRM systems such as Salesforce
• Proficiency in Google Suite and Microsoft Office Suite

Please submit your resume in English

#LI-Remote

As a DFM Project Engineer – 3D Printing, you're primarily responsible for working with customers across an array of industries including general machine building, commercial, automotive, industrial and medical devices. It is critical that you have the ability to evaluate manufacturability of customer designs and recommend solutions utilizing Xometry’s extensive portfolio of 3D printing technologies and materials.

Responsibilities:

• You will use your expertise to develop and implement the applicable sourcing strategy
• Once an order is placed, you will be responsible to aid production in troubleshooting order execution to ensure customer success
• To do this, you must interface directly with 3D printing shops, internal staff members and management, as well as customers
• Additionally, you will take on special projects related to expanding the capabilities of our manufacturing partner network, working with OEM equipment makers, and our internal team of experts to improve our core competencies

Qualifications:

• Bachelor of Science Degree in Manufacturing Engineering, technical or related field preferred
• 5+ years in engineering and manufacturing environment in 3D printing, preferably at a multi-technology 3D printing shop
• Knowledge will include optimum 3D printing technology and material selections, printing cycle times, material limitations and costs and geometry limitations
• Experience working with suppliers, OEM equipment providers, and customers
• Knowledge of GD&T and inspection/QA practices of the USA is a plus
• Experience with 3D printing software is necessary (Materialise Magics, Rhino - Rhinoceros 3D)
• Experience with general 3D CAD modeling software is a plus (SolidWorks preferred)
• Ability to identify design for manufacturing (DFM) issues based on 3D models and drawings
• Prior experience in Design for Manufacturing 3D Printed components is a plus
• Injection Molding experience is a plus 
• Ability to work with customers on the fly and solve problems quickly
• Exceptional communication English skills
• Able to work with Partners in troubleshooting production issues and answering partner questions
• Able to work well in a fast-paced start-up environment

Additional Experience:

• Familiarity with different types of post-processing and finishes for printed parts
• Material selection knowledge is a plus
• Experience with Aerospace manufacturing/requirements is a plus
   

#LI-Remote