Available Locations: Netherlands, United kingdom, Germany, Portugal, France, Sweden

About Solutions Engineering at Cloudflare

The Pre-Sales Solution Engineering organization owns the technical sale of the Cloudflare solution portfolio, ensuring maximal business value, fit-for-purpose solution design and adoption roadmap for our customers. Solutions Engineering is made up of individuals from a wide range of backgrounds - from Financial Consulting to Product Management, Customer Support to Software Engineering, and we are serious about building a diverse, experienced and curious team. 

What you'll do as a Solutions Architect

The Solutions Architect is a senior technical leadership role. You are a customer facing hands-on technologist with credibility built on domain expertise across Cloudflare portfolio.  You should have solid experience in influencing enterprise architecture design across various senior buyer personas both at customers and partner organizations. Your role will be to convince these decision makers of the long term value of thinking of Cloudflare as a strategic technology partner. 

You will work closely with every team at Cloudflare, from Sales and Product, through to Engineering and Customer Support. Your goal of customer success should drive you through the entire organization as you seek out and create scalable solutions for your customer’s needs.

You will work as a part of a highly visible structured pursuit team attached to designated strategic accounts, working to understand their unique business challenges and priorities with a goal of defining short and long term solution architecture with Cloudflare as a centerpiece. An equally important component of this role is the expectation that you scale your expertise and knowledge across the wider Pre Sales Solution Engineering organization.

Specifically, we are looking for you to:

• Build and maintain the long term technical relationship of key accounts, ensuring the successful design, proof and adoption of Cloudflare as a part of the customers critical infrastructure.
• Identify and drive strategic conversations with key stakeholders with the purpose of increasing our reputation and authority within the business, and further establishing our footprint within the customers landscape.
• Be the voice of the customer, engaging and influencing Product Management and Product Roadmap to serve their needs. 
• Demonstrate your expertise of Cloudflare within your field through the creation of professional content, including white papers, reference architectures, blog posts.
• Represent and Evangelize Cloudflare externally at Developer, Community, Technology, Cybersecurity and Industry focused events with thought leadership and expertise.
• Apply in-depth vertical knowledge or domain expertise. Advise on best practices.

Desirable skills, knowledge and experience

• 7+ years of experience in similar role or experience in a technical leadership role
• Previous experience as a solution architect, consultant or technical marketing engineer building, architecting or deploying security solutions
• Good understanding of AI, security challenges and its applicability to today’s enterprise landscape
• Proven track record using it to help drive revenue.
• Strong knowledge of Security Architecture, Design and Operations
• Working knowledge of the broader threat landscape and the ability to distill technology trends, and explain complex behaviors in simple terms
• Proven experience working with customers and partners in successful design and deployment of solutions
• Ability to juggle and successfully drive projects with customers, prospects, and partners.
• Experience with cloud computing solutions implementations including Microsoft 365, Azure, Google, AWS.
• Experience with Application, Security, Performance and Reliability products such as WAF, Bot Management, DDOS, Firewall, DNS and CDN.
• Knowledge of competitive market  around CDN providers, Web application Firewall, Remote access solutions, Next generation Firewalls, DDOS mitigations solutions, SD-WAN solutions , Secure Gateway solutions, SSE/SASE
• Proven hands-on experience with information security solutions such as Web Proxy, NGFW, Security Gateways, SIEMs, SAML/SSO, DLP, Data security and protection technologies such as HSM, Tokenization & encryption gateways.  
• Experience working with Identity Providers such as Entra AD, Okta, Ping, OneLogin, etc.
• Knowledge of web application programming XML, REST/SOAP API’s, REST, JSON,
• Experience in cloud computing based services architecture, technical design and implementations including Infrastructure as a Service (IaaS), Platform as a Service (PaaS) and Software as a Service (SaaS) delivery models.
• Knowledge of scripting languages such as Python and IAC products like Terraform
• Knowledge of security and cryptography.
• Knowledge of cloud/virtualization technologies and containerization

HubSpot Philosophy and Product

We believe the world has changed. We see businesses using more kinds of software, not less, that all needs to work together. To help our customers grow better in this environment, HubSpot is evolving from an “all-in-one” suite into an “all-on-one” platform.

HubSpot is a set of tools that supports a companies customer facing teams including Marketing, Sales and Service helping them to optimize each stage of the buyer’s journey and grow their business.

HubSpot’s flywheel philosophy uses the momentum of happy customers to drive referrals and repeat sales for our customers. We’ve also invested in an integrations ecosystem that helps customers do more with HubSpot and creates real value for people who adopt our suite of software.

We are actively hiring for a Corporate Account Executive; candidates are eligible to be office, flex or remotely located in the Republic of Ireland based on individual preference! Please check out this article for more context: The Future of Work at HubSpot: How We're Building a Hybrid Company.

Your Role at HubSpot 

As a Corporate Account Executive at HubSpot you will be engaging directly with medium to corporate sized businesses, helping them to grow. You will use proactive and inbound selling strategies to find and close new business, and increase the customer's usage of the HubSpot platform over time. You will use your knowledge of digital transformation and change management to act as a trusted advisor and business consultant to the customer, running the sales process end to end with them

What are the responsibilities of a Corporate Account Executive?

• Develop and be responsible for your own annual, quarterly and monthly territory business plan
• Find new prospects from both inbound and self-sourced leads 
• Run qualification calls with C- level executives and department leaders 
• Close both new business and install base at or above quota on a monthly cadence
• Sell through internal champions to multiple stakeholders, as well as directly to C -level 
• Work collaboratively with HubSpot's marketing and technology departments to evolve our sales strategy when new features and products are introduced 
• Run online and occasionally in person product demonstrations
• Answer Legal, Security and Procurement questionnaires and RFP
• Sell the full growth platform, heavily weighted towards the Enterprise license 
• Liaise with internal HubSpot stakeholders such as Legal, Finance and Security to solve for the more complex contract requirements of our Corporate customers 

What are the role requirements?

• 4+ years of Closing Sales experience
• Fluency in English & Dutch
• Unmatched consultative selling and closing skills
• Accurate forecasting and pipeline management
• Track record of being a high performer (e.g. over quota, President's Club)
• A sharp focus on your goals and a strong approach for achieving them

Who excels in this role?

Top performers in the Account Executive position usually have:

• Strong communication, time management and adaptability in order to be set up for success remotely
• Experience working in a high-growth, "scale up" environment
• Passion for helping businesses grow and curiosity about the tech industry
• Humility and enthusiasm in their work

 What are some of the benefits of working at HubSpot?

• Generous remuneration and stock units
• Interactive employee training and onboarding 
• An education allowance up to €4,250 per annum
• Pension
• Health Insurance
• Life Assurance 
• 25 days holidays
• Amazing colleagues to learn from and enjoy company social outings, parties, and events

Interested in learning more about our Remote Program? Learn more here! 

Job Summary

The Regional Senior Category Manager is responsible for leading the evaluating, curating, and expanding the product assortment for the European region. This includes identifying high-potential brands, developing vendor partnerships, securing competitive commercial terms, and using data-driven insights to drive category and revenue growth. 

The role requires strong commercial judgement and the ability to balance strategic thinking with hands-on execution. The Regional Senior Buyer sources and manages brands that meet customer needs, comply with regional requirements, and align with market trends within Europe.

Job Expectations:

• Work closely with the Senior Director Merchandising and collaborate with global merchandising teams as needed, to align on business strategies, priorities, and category direction
• Partner with in-market leadership, including Region Leaders (dotted line), to build and maintain an assortment relevant to the market
• Own key category metrics (KPIs) for new and existing brands, including pricing, gross margin, product mix, promotions and full product lifecycle, while driving continuous improvement 
• Understand and navigate Europe-specific compliance, regulatory and supply-chain requirements to ensure proper and compliant buying practices
• Partner with Compliance, Regulatory teams to manage catalog additions, documentation, and approvals for the region
• Procure products directly from manufacturers or authorized distributors, following company policies and regional sourcing standards
• Negotiate competitive commercial terms, including everyday pricing, marketing budgets, rebates, accruals, delivery schedules, and volume agreements
• Build and maintain strong vendor relationships to support innovation, margin improvement, and consistent communication on capabilities and expectations
• Manage vendor contracts, product evaluation, and issue resolution in collaboration with cross-functional partners
• Drive new product and brand onboarding to ensure timely and accurate integration into the European assortment
• Occasional availability to attend US-based, Pacific time zone meetings
• Monitor and evaluate pricing, cost, and system adjustments to maintain required mark-ups and margin performance
• Partner with Inventory Management and Planning to align on forecasts, inventory turns, vendor performance, and order cycles
• Collaborate with Marketing to develop profitable and effective promotional co-op activities
• Use category reports and analytics to identify opportunities, guide decision-making, and support long-term business growth
• Adhere to company policies regarding safety, business ethics, and standards of conduct
• Support and develop Assistant Buyers, providing guidance and tools for success 

The duties and responsibilities described above may provide only a partial description of this position. This is not an exhaustive list of all aspects of the job.  Other duties and responsibilities not outlined in this document may be added as necessary or desirable, with or without notice.

Knowledge, Skills and Abilities:

Required:         

• Strong and proven negotiation skills with the ability to secure competitive commercial terms
• Advanced analytical, data-interpretation, and decision-making abilities
• Strong understanding of retail pricing structures, margin dynamics, and category commercial drivers
• Excellent written and verbal communication skills, ability to influence at all levels across internal and external stakeholders
• High attention to detail with strong organizational and project management capabilities
• Ability to manage multiple priorities, solve problems, and make sound judgments in a fast-paced environment
• Strong cross-functional collaboration skills, particularly with Merchandising, Planning, Compliance and Marketing

Equipment Knowledge:

• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint)
• Experience with Google Workspace (Gmail, Drive, Docs, Sheets, Forms) preferred
• Experience with EDI, WMS, SAP, Asana, or Tableau is a plus

Experience Requirements:

10+ Years of progressive experience in category management, merchandising, or a directly related commercial role, ideally in an international or regional e-commerce environment. 

Pan-European experience preferred

Education Requirements: 

Bachelor’s Degree in Business, Merchandising or related field preferred, or a combination of education and equivalent work experience.

Your Mission

You will shape and manage the Books auctions by evaluating, selecting, and presenting high-quality lots. Your expertise ensures that listings are accurate, compelling, and aligned with market demand.

By leveraging your knowledge and network, you will help grow the category, onboard relevant sellers, and maintain fair and transparent transactions for users.

What You’ll Do

• Evaluate submitted book lots and determine their suitability for auction
• Create clear and attractive listings to drive engagement and sales
• Assess titles, descriptions, and images to ensure quality and accuracy
• Provide estimated values based on expertise and market knowledge
• Guide sellers on auction performance, pricing, and optimisation strategies
• Monitor auction results and extract insights to improve future outcomes
• Onboard and develop relationships with sellers, expanding the European buyer market

What You’ll Bring

• Expert knowledge in Books, ideally within the literary or antiquarian domain
• Broad understanding of publications, with generalist knowledge as a plus
• Experience trading on platforms such as Catawiki, eBay, 1stDibs, Yahoo, or at book and antiquarian fairs
• Strong analytical skills, with the ability to interpret auction data and trends
• Commercial awareness, including pricing, sell-through rates, and cash flow dynamics
• Excellent communication skills, with a professional and courteous approach
• Strong research skills and a well-developed network within the books and collectibles market

How We Work

• Operate with a high level of ownership in managing and improving your auction category
• Collaborate with sellers to optimise listings and auction performance
• Use data and insights to continuously refine auction strategies
• Maintain transparency and fairness in all user interactions

Where You’ll Be

This is a 100% remote role based in Germany.

Who we are

At OpenUp, our mission is to make mental well-being accessible to everyone. Following a ‘high tech & high touch’ approach, we support companies, their employees, and their families with proactive and practical mental health services. Through our digital platform, clients can access 1:1 check-ins, online courses, articles, videos, group sessions, mindfulness practices, and a team of committed mental well-being experts. As we believe that mental and physical well-being are deeply connected, we have also added Lifestyle Experts to our offering, focusing on nutrition, exercise, and sleep. We offer a truly holistic approach that helps people take ownership of their health. We’re proud to work with forward-thinking organizations and are committed to raising the bar on accessible care.

OpenUp was ranked in the Top 3 on LinkedIn’s Top Startups list for 2023, 2024 & 2025 and is continuously growing. We are expanding our international teams and we are searching for like-minded talent. We are already serving 2000+ companies (e.g. Rituals, Deloitte, Decathlon, KPMG, and McDonalds), through which 600K+ employees have access to our product.

About the role

You own the HR and company experience as a strategic surface. You drive activation from contract to first employee value. You prove ROI so renewals are a formality. You expand revenue by designing the services, playbooks, and value propositions that make HR successful and willing to pay more.

Your scope covers three of OpenUp's growth pillars: boosting signups to OpenUp within companies, driving renewals through measurable HR value and proven ROI, and expanding average revenue per employee (ARPE) through new services and tiered packaging. 

Responsibilities

• Activation: Streamline the online journey from contract signed to first employee value delivered. Establish baselines and strategies to drive activation and signups numbers up through structured experimentation, leveraging our tools and capabilities.
  Work with customer success to design activation playbooks segmented by company size, industry, and use case.
• Customer and revenue expansion: Lead the development and delivery of value-added services that are currently in pilot or discovery phase. This includes Leadership Coaching  and Private Sessions. Own the service design: what we offer, how we deliver it, what the menu looks like, and how we improve it based on feedback. Build and evolve the commercial case for expansion, premium offerings, and tiered service packages.
• Discovery, customer intelligence, and commercial strategy: Establish continuous discovery as a core function: customer interviews, usage data analysis, hypothesis formation, and validation cycles. Translate customer signals into packaging strategy and product requirements that feed the build pipeline.
• ROI and outcomes framework: Own and maintain the framework of what HR needs to see to prove value to their leadership, including logic and methodology. 

What you'll do

• Collaborate closely with Customer Success who are at the frontline with customers and HR, and drive signups, activation and renewal conversations. You are their strategic partner to design and productise playbooks and you execute them. You collect the intelligence, they surface the signals.
• You collaborate with the PMs and Engineering lead to do your quarterly planning, prioritise and drive outcomes.
• You manage and coordinate the relationship between different stakeholders as needed, including Customers, Customer Success Managers, Experts & Coaches, and Freelancers as needed
• You work with Data (Snowflake, analytics) to define what to measure and interpret results. You don't need to write SQL, but you need to know what questions to ask, what the numbers mean, and what to do about them.
• OpenUp operates an AI-native engineering workflow. You don't need to code or use AI development tools directly, but you need to understand how the team works: specs written in structured markdown, rapid prototyping cycles, and a build-test-adopt-scale model. Your job is to make sure the right things get built by providing clear problem statements, acceptance criteria, and validated customer needs.

Requirements

• Experience in wellbeing, mental health, HR tech, or employee benefits platforms. You have worked in this space, either as a vendor, as an in-house People & Culture / HR leader, or as a consultant. You understand what HR buyers need, how they justify spend, and what makes them champion a platform internally. This is the core qualification.
• 5+ years in a role that combined customer-facing strategy with business outcomes. This could be product management, customer enablement, program management within an HR tech company. We are looking for someone who has owned a business outcome (activation, retention, revenue expansion, ROI), not just delivered programs or shipped features.
• Experience designing and packaging professional services alongside a product: coaching programs, training, workshops, consulting add-ons, or similar. You have built the service, not just delivered it.
• Commercial instinct. You understand pricing levers, packaging strategy, and how service decisions translate into revenue per customer and net retention. You are comfortable working with CS and commercial teams on deal structure and expansion conversations.
• Data-informed decision making. You are comfortable interpreting dashboards, defining KPIs, and working with a data team to answer questions. You don't need to write SQL, but you need to know what good data looks like and what to do when it doesn't exist yet.

Nice to have

• Background in B2B or B2B2C SaaS with land-and-expand dynamics 
• Experience building ROI frameworks or outcomes measurement 
• Familiarity with AI-assisted workflows or tools like Claude Code, Cursor, or similar
• Experience building for a non-technical enterprise buyer persona (HR, People & Culture, L&D) 
• Experience with activation strategy, onboarding optimization, or customer engagement at scale

What the role offers

• A senior IC role with direct strategic impact on company revenue and growth
• Direct reporting to the CPTO, and exposure to board-level strategy.
• A company at an inflection point: you are not maintaining an existing product, you are building the B2B value layer from the ground up
• AI-native engineering environment where PMs ship
• The opportunity to work on something that matters: making mental wellbeing accessible to millions of people across Europe

What you can expect 

Joining OpenUp means being part of a fast-growing company that's doing something meaningful. You'll work with a diverse and international team. We like to have fun together with a lot of team building activities like our weekly ‘borrels’ and after work sport classes, the yearly ski-trip and our Padel tournament. Which makes our work fun, challenging and dynamic. Apart from this, we offer: 

• €1500 annual personal development budget
• ClassPass: OpenUp contributes towards your classpass membership 
• Monthly home internet/phone contribution (50EUR)
• Daily healthy and vegetarian lunch at our office.
• Regular office yoga, meditation classes or breathing exercises
• Flexible work model (hybrid and options for remote work).
• Monthly drinks and company wide summer fest and other fun activities.
• 27.5 vacation days per year.
• Free and unlimited access for you and your family to all our products, including our psychologists.

Next steps

Excited about this role at OpenUp? We love to learn more about you. Send us your application through our website and we will be in touch with you soon.

At OpenUp, everyone is welcome to apply - regardless of color, age, gender, nationality or any other label. We embrace what makes you unique and we believe that a diverse team is crucial to success. If you are ready to OpenUp, join us!

In a nutshell 

Products are the core of our business. In Fruits & Vegetables, that means ensuring our customers always get the freshest quality, widest seasonal variety, and most competitive prices. With your team, you’ll take full responsibility for this category: building the range, ensuring operational excellence, managing supplier partnerships, and continuously improving both customer satisfaction and profitability.

At Picnic we differentiate ourselves with data. We have state-of-the-art data warehouses, and all our insights and initiatives start with data-driven understanding. Key to your success as Category Manager is combining these insights with your deep knowledge of the fruit & veg market and your strong supplier network to deliver real commercial results.

Tricks of the trade

• Category understanding: Build and develop a deep understanding of the Fruit & Veg category through a combination of Picnic data, customer insights, and supplier input.
• Supply chain optimization: Understand the end-to-end supply chain and identify opportunities to improve the range, product quality, and profitability.
• Fresh excellence: Safeguard product quality, availability, and seasonality across the entire supply chain. Anticipate challenges such as weather impacts, import/export restrictions, and price fluctuations.
• Supplier negotiations: Manage various stakeholders, including design agencies and the supply chain, and run negotiations with suppliers from start to signed contract.
• Supplier relationships: Build strong relationships with Fruit & Veg suppliers, ensuring smooth day-to-day operations while resolving operational challenges.
• Category improvements: Spot trends and innovations in fruit & veg, from local sourcing to sustainability improvements, and translate them into business opportunities.
• Operational optimization: Work closely with supply chain, quality, and design teams to improve assortment, packaging, shelf life, and profitability.
• Team collaboration: Partner with analysts, designers, and supply chain experts to deliver fresh products our customers love.

Your superpowers

• Master’s degree with exposure to analytical problem-solving
• Up to 4 years of work experience, preferably as (junior) category manager and/or buyer in a commercial role within fruit & vegetables
• Proven negotiation skills and the ability to secure competitive deals while building lasting supplier relationships
• Persistence and enthusiasm to drive projects to a successful end result
• Outstanding communication and stakeholder management skills
• Drive to deal with day-to-day operations, swift problem-solving skills
• A genuine passion for fresh products and the dynamics of the fruit & vegetable sector
• Fluency in Dutch and English 

Picnic perks

🥗Fresh Lunch, coffee, and snacks

Our offices are equipped with fully-fledged coffee bars and a kitchen and chefs. They prepare delicious fresh and warm lunches every day so you can keep your energy up.

🚴🏼‍♂️Health insurance discount & bike plan

We have a partnership with CZ (a health insurance provider). Picnic employees get a discount on CZ insurance packages between 5% and 15%. Furthermore, through our partnership with Lease a Bike, you can rent-to-own a new (e)bike at a discounted rate

✍🏼 Learning & development 

You’ll get ample opportunity to work on yourself at Picnic. We offer personal development through Lepaya courses, Academy trainings, and more. Interested in improving your mental wellbeing? Through OpenUp you get free access to trained psychologists and many courses. 

All the rest 

At Picnic you get 25 holidays, we cover your travel expenses and offer a pension plan. And your phone and laptop are on us, as well. 

In a nutshell 

Products are the core of our business. We aim to offer the best product range, to make sure we always deliver the best quality. And you're responsible to do this for your product category. With your team you take full responsibility for your category, with the goal to make customers happy and improve profitability.

At Picnic we differentiate ourselves in data. We have state of the art data-warehouses and all our insights and initiatives start with data driven understanding. Key to your success as a Category Manager is your ability to work alongside analysts to draw key observations and translate the insights into commercial actions.

Tricks of the trade

• Category understanding: Build and develop a deep understanding of your category through a combination of Picnic data, customer insights, and supplier input.
• Commercial opportunities: Keep an eye open for commercial opportunities and track promising category innovations.
• Supply chain optimization: Understand the end-to-end supply chain and identify opportunities to improve the range, product quality, and profitability.
• Packaging and design: Evaluate packaging design and create beautiful and affordable Private Label products.
• Supplier negotiations: Manage various stakeholders, including design agencies and the supply chain, and run negotiations with suppliers from start to signed contract.
• Supplier relationships: Build strong relationships with suppliers, ensuring smooth day-to-day operations while resolving operational challenges.
• Category improvements: Create and execute a pragmatic plan to drive category improvements.

Your superpowers

• Master’s degree with exposure to analytical problem-solving
• 1-3 years of work experience, preferably as (junior) category manager and/or buyer in a commercial and analytical environment 
• Commercial drive, a nose for opportunities and not afraid to negotiate 
• Persistence and enthusiasm to drive projects to a successful end result
• Outstanding communication and stakeholder management skills
• Drive to deal with day-to-day operations, swift problem-solving skills
• A genuine passion for food and/or consumer products
• Fluent in English (Dutch, German or French is a plus!)

Note: This is not a one-time hire. We’re hiring for this role throughout the year as part of our ongoing growth and expansion.

Picnic perks

🥗Fresh Lunch, coffee, and snacks

Our offices are equipped with fully-fledged coffee bars and a kitchen and chefs. They prepare delicious fresh and warm lunches every day so you can keep your energy up.

🚴🏼‍♂️Health insurance discount & bike plan

We have a partnership with CZ (a health insurance provider). Picnic employees get a discount on CZ insurance packages between 5% and 15%. Furthermore, through our partnership with Lease a Bike, you can rent-to-own a new (e)bike at a discounted rate

✍🏼 Learning & development 

You’ll get ample opportunity to work on yourself at Picnic. We offer personal development through Lepaya courses, Academy trainings, and more. Interested in improving your mental wellbeing? Through OpenUp you get free access to trained psychologists and many courses. 

All the rest 

At Picnic you get 25 holidays, we cover your travel expenses and offer a pension plan. And your phone and laptop are on us, as well. 

In een notendop

Onze producten vormen het kloppend hart van onze organisatie. Binnen Vers betekent dit dat we onze klanten altijd de beste kwaliteit, het breedste seizoen aanbod, de mooiste producten, én de scherpste prijzen bieden. Samen met je team draag je volledige verantwoordelijkheid voor één van onze vers categorieën. Bijvoorbeeld de mooiste kazen, gesneden vleeswaren, gevogelte of een verrassend vega assortiment. Zo houdt je je met je team bezig met het juiste assortiment opbouwen, zorgen voor operationele excellentie, partnerschappen beheren met onze leveranciers en voortdurend de klanttevredenheid én winstgevendheid verbeteren. 

Bij Picnic onderscheiden we ons door data. We beschikken over geavanceerde data warehouses, en al onze inzichten en initiatieven starten vanuit een datagedreven aanpak. Jouw succes als Category Manager hangt af van de combinatie van deze inzichten met jouw diepgaande kennis van de groente- & fruitmarkt en jouw sterke leveranciersnetwerk om écht commerciële resultaten te behalen. 

De kunst van het vak

• Categorie-inzicht: Bouw en ontwikkel een diepgaand begrip van jouw vers-categorie door een combinatie van Picnic-data, marktdata, klantinzichten en input van leveranciers. 
• Supply chain optimalisatie: Begrijp de end-to-end supply chain en ontdek kansen om het assortiment, de productkwaliteit en de winstgevendheid te verbeteren. 
• Verse topkwaliteit: Waarborg consistente productkwaliteit, beschikbaarheid en seizoen variatie in de hele keten. Anticipeer op uitdagingen zoals fluctuaties in beschikbaarheid, kwaliteit & prijs van grondstoffen, import-/exportbeperkingen en prijsfluctuaties. 
• Onderhandelingen met leveranciers: Beheer verschillende stakeholders, waaronder ontwerpteams en de supply chain, en voer onderhandelingen met leveranciers van eerste contact tot getekend contract. 
• Leveranciersrelaties: Bouw sterke relaties op met verschillende leveranciers, zorg voor soepele dagelijkse operaties en los operationele uitdagingen op. 
• Categorieverbeteringen: Signaleer trends en innovaties in de markt, van lokaal inkopen tot duurzame verbeteringen, en vertaal ze naar zakelijke kansen. 
• Operationele optimalisatie: Werk nauw samen met supply chain-, kwaliteit- en ontwerpteams om assortiment, verpakking, houdbaarheid en winstgevendheid te verbeteren. 
• Team samenwerking: Werk samen met analisten, designers en supply chain-experts om verse producten te leveren waar onze klanten dol op zijn. 

Jouw superkrachten

• Masterdiploma met ervaring in analytisch probleem oplossen.
• Tot 4 jaar werkervaring, bij voorkeur als (junior) category manager en/of buyer in een commerciële functie, het liefst binnen vers. 
• Aantoonbare onderhandelingsvaardigheden en vermogen om competitieve deals te sluiten terwijl je duurzame leveranciersrelaties opbouwt. 
• Doorzettingsvermogen en enthousiasme om projecten succesvol af te ronden.
• Uitstekende communicatie- en stakeholdermanagementvaardigheden.
• Praktische instelling met snelle probleemoplossing in dagelijkse operatie.
• Oprechte passie voor verse producten en de dynamiek van de vers-sector. 
• Vloeiend in Nederlands en Engels.

Picnic perks

🥗Verse lunch, koffie en snacks
Op kantoor hebben we een koffiebar met eigen barista's, chefs die dagelijks een heerlijke, verse lunch bereiden en snacks en fruit zodat je energie op peil blijft!

🚵🏼Korting op zorgverzekering
We werken samen met zorgverzekeraar CZ, waardoor Picnic-medewerkers een korting van 5% tot 15% krijgen op CZ-verzekeringspakketten. 

✍🏼Learning & Development
Bij Picnic krijg je alle ruimte om jezelf verder te ontwikkelen. We bieden persoonlijke groeikansen met een Leadership Bootcamp. Werk je liever aan je mentale welzijn? Via OpenUp krijg je gratis toegang tot professionele psychologen en diverse trainingen.

En verder
Bij Picnic krijg je 25 vakantiedagen, een vergoeding voor je reiskosten en een pensioenregeling. Ook zorgen we voor een telefoon en laptop!

In een notendop

Onze producten vormen het kloppend hart van onze organisatie. Binnen Groente & Fruit betekent dit dat we onze klanten altijd de beste kwaliteit, het breedste seizoensaanbod, vers van het land, én de scherpste prijzen bieden. Samen met je team draag je volledige verantwoordelijkheid voor deze categorie: het assortiment opbouwen, zorgen voor operationele excellentie, partnerschappen beheren met onze telers en voortdurend de klanttevredenheid én winstgevendheid verbeteren.

Bij Picnic onderscheiden we ons door data. We beschikken over geavanceerde data warehouses, en al onze inzichten en initiatieven starten vanuit een datagedreven aanpak. Jouw succes als Category Manager hangt af van de combinatie van deze inzichten met jouw diepgaande kennis van de groente- & fruitmarkt en jouw sterke leveranciersnetwerk om écht commerciële resultaten te behalen.

De kunst van het vak

• Categorie-inzicht: Bouw en ontwikkel een diepgaand begrip van de Groente & Fruit-categorie door een combinatie van Picnic-data, klantinzichten en input van leveranciers.
• Supply chain optimalisatie: Begrijp de end-to-end supply chain en ontdek kansen om het assortiment, de productkwaliteit en de winstgevendheid te verbeteren.
• Verse topkwaliteit: Waarborg consistente productkwaliteit, beschikbaarheid en seizoensvariatie in de hele keten. Anticipeer op uitdagingen zoals weersinvloeden, import-/exportbeperkingen en prijsfluctuaties.
• Onderhandelingen met leveranciers: Beheer verschillende stakeholders, waaronder ontwerpteams en de supply chain, en voer onderhandelingen met leveranciers van eerste contact tot getekend contract.
• Leveranciersrelaties: Bouw sterke relaties op met leveranciers van groente & fruit, zorg voor soepele dagelijkse operaties en los operationele uitdagingen op.
• Categorieverbeteringen: Signaleer trends en innovaties in groente & fruit, van lokaal inkopen tot duurzame verbeteringen, en vertaal ze naar zakelijke kansen.
• Operationele optimalisatie: Werk nauw samen met supply chain-, kwaliteit- en ontwerpteams om assortiment, verpakking, houdbaarheid en winstgevendheid te verbeteren.
• Team samenwerking: Werk samen met analisten, designers en supply chain-experts om verse producten te leveren waar onze klanten dol op zijn.

Jouw superkrachten

• Masterdiploma met ervaring in analytisch probleem oplossen.
• Tot 4 jaar werkervaring, bij voorkeur als (junior) category manager en/of buyer in een commerciële functie binnen groente & fruit.
• Aantoonbare onderhandelingsvaardigheden en vermogen om competitieve deals te sluiten terwijl je duurzame leveranciersrelaties opbouwt.
• Doorzettingsvermogen en enthousiasme om projecten succesvol af te ronden.
• Uitstekende communicatie- en stakeholdermanagementvaardigheden.
• Praktische instelling met snelle probleemoplossing in dagelijkse operatie.
• Oprechte passie voor verse producten en de dynamiek van de groente- & fruitsector.
• Vloeiend in Nederlands en Engels.

Picnic perks

🥗Verse lunch, koffie en snacks
Op kantoor hebben we een koffiebar met eigen barista's, chefs die dagelijks een heerlijke, verse lunch bereiden en snacks en fruit zodat je energie op peil blijft!

🚵🏼Korting op zorgverzekering
We werken samen met zorgverzekeraar CZ, waardoor Picnic-medewerkers een korting van 5% tot 15% krijgen op CZ-verzekeringspakketten. 

✍🏼Learning & Development
Bij Picnic krijg je alle ruimte om jezelf verder te ontwikkelen. We bieden persoonlijke groeikansen met een Leadership Bootcamp. Werk je liever aan je mentale welzijn? Via OpenUp krijg je gratis toegang tot professionele psychologen en diverse trainingen.

En verder
Bij Picnic krijg je 25 vakantiedagen, een vergoeding voor je reiskosten en een pensioenregeling. Ook zorgen we voor een telefoon en laptop!

LIFECYCLE MARKETING STRATEGIST

Our Mission is to be able to say - "Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price"

We are looking for a highly motivated and results-focused Lifecycle Marketing Strategist to join our team.

In this role at Common Thread Collective (CTC), you will serve as a key strategic leader, helping guide our clients toward long-term, scalable growth. Your mission is to ensure predictable and consistent revenue through lifecycle marketing initiatives—leveraging data-driven insights to create forecasts, shape strategic plans, and maintain reliable performance.  At CTC, your expertise is invaluable, covering the elements of CTC's strategic forecasting methods and the foundational principles of retention marketing.

Your responsibilities extend far beyond email execution—you act as a trusted partner to our clients in all areas of customer lifecycle strategy. You clearly articulate the reasoning behind our recommendations, bridging the gap between forecasts and the email, SMS, direct mail, and other lifecycle touchpoints we deploy. Your ability to explain the “why” strengthens client confidence and builds a deeper sense of partnership

You also serve as a dedicated champion of CTC’s distinctive lifecycle approach and the tools that power it.

As a Lifecycle Marketing Strategist, you lead with clarity and intention, ensuring that every initiative is executed with excellence and aligned with client goals

You are energized by complex challenges, take full ownership of outcomes, and commit to designing, refining, and scaling high-impact lifecycle marketing strategies. We operate with the mindset: “Everyday in Every Play, Count on Me”—meaning we uphold accountability, pursue mastery, and consistently deliver meaningful results.

WHAT WE LOOK FOR

This place isn’t for everyone, but it might be for you if…

Our core values are the heart and soul of this incredible Company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business.

To give ourselves our best shot at accomplishing Our mission, we organize all of our decisions — from recruiting, to hiring, to raises, to promotions, to how we spend our time and money — in the direction of three committed values.

We recognize these values aren't for everyone.

They're challenging. In fact, they're so challenging, that's why we invest so much in supporting our team and why we tend to attract people who are craving the opportunity to do more at work than get a paycheck. We're looking for those who are interested in making their work significant.

AUTODIDACT

• Naturally curious and an autodidact, able to absorb information quickly and effectively, like osmosis. Your commitment to learning sets you apart, absorbing information swiftly and more effectively than your peers.
• Your openness to both offer and embrace feedback as an opportunity for growth and implement it proactively, without needing constant direction.
• Demonstrates resourcefulness, and independently refine your skills without being prompted.
• Thrives in a self-managed environment, showing autonomy, initiative, and a commitment to continuous improvement and not requiring task lists built by their managers and constant oversight.

UNIMPEACHABLE CHARACTER

• Embodies a character that inspires pride in both personal and professional associations.
• Consistently honest, with the courage to acknowledge and communicate hard truths, and the humility to accept them, even when uncomfortable, and never lie in any situation.
• Displays a high level of self-awareness, taking full ownership of outcomes without resorting to a victim mindset.
• Values constructive feedback and integrates it, understanding nothing great is built without feedback.

COMPETITIVE GREATNESS

• Performs at their best when it matters most, The Enjoyment of Hard Challenges.
• Demonstrates an unyielding determination to get things done, regardless of obstacles, time constraints, skills needed, or resources.
• Adapts to changing circumstances, recognizing that true success is about not just meeting, but exceeding what is required.
• Possesses a deep passion for their work, using creativity and resilience to overcome any hurdle.

Minimum Experience Requirement  

• At least 2 years of hands-on experience in email and SMS marketing, with proven execution across campaigns, automations, segmentation, and optimization.

• A minimum of 2 years of experience in retention marketing, owning initiatives that drive predictable revenue, customer lifetime value, and ongoing lifecycle improvements

What Success Looks Like

NECESSARY SKILLS

KICK OFF PERIOD

• Be willing to put in the hard work required and be hungry enough to go through the kick off.
• Being ready and prepared for this to be the hardest job you have ever worked, as you would fundamentally develop a high-leverage new skill.
• The ability to take feedback and implement it fast.
• Finish the work to the fullest with quality and on time.
• Perseverance.
• Remember and learn from the repetitive doing of the exercises.

ONBOARDING

• Align with the team and contribute to the team called Brain Trust for Ideas across clients.
• Manage, align & work with the team members of your pod including Growth strategist, Meta/Google/Channel Media Buyer and Creative Strategist.
• Ability to organize, prioritize, and manage multiple tasks with great attention to detail.
• Upkeep of data integrity of your clients across Statlas and other tracking tools.
• Be responsible for the execution of the Prophit system for your clients
• Building an Email Forecast for your clients
  • Utilizing a Growth map using the Prophet System
  • Data Analysis required during analysis of past campaigns and flows etc
  • Marketing calendar alignment and upkeep with clients
• The Monthly Execution and Actualisation vs the Forecast.
  • You make tactical deconstructions and actualize the projections each month, and determine additional resources required to meet KPIs.
• Combine data analysis and feedback from clients to develop strategic plans for the future.
• When it's time to pivot you are among the first early adopters
• Take a lead in situations that present any obstacle to execution.
• An insatiable curiosity, and an inability to leave a problem alone until you've found one or many different potential solutions.
• Responsible for the implementation of CTC's Email and SMS best practices
• Leverage tools like memberships, subscriptions, loyalty programs, popups, quizzes, cart drawers, post-purchase upsell tools, direct mail and more, to impact retention metrics.
• Upkeep and management of our ideologies and processes throughout the account.
• Monitoring active campaigns, and deploying additional resources, or updating strategy to ensure the best possible chance of hitting the Projected Targets.
• Implementing tests in your accounts in an effort to beat your best-performing campaigns.

ENSURING AND HOLDING THE STANDARD OF QUALITY OF WORK

• Ensuring deliverables are on-brand 100% of the time, in collaboration with designers and copywriters.
• Ensuring that automations, campaigns and any other retention tool has the correct technical setups and work in tandem to achieve desired business outcomes
• Ensuring alignment with the client vs the forecast & strategy
• Ensuring above benchmark client satisfaction rate feedback
• Ensuring following the Prophit system execution to 100% within the timeline required.
• Ensuring all the work is delivered based on the timeline assigned with optimal quality & attention to detail.

Client Communication

• You are a champion of communication, ensuring the client is aligned on Retention goals aligned with revenue goals on the Growth Map and next steps, while making sure everybody on your team has clarity on what is required with exact deadlines.
• Responsible for sending daily performance updates to the client
• Ensure alignment across Strategy and Forecast with the client for every week of the month.
• Providing weekly updates via Slack.
• Report where required, collaborating with Growth Strategists and Media Buyers.
  
  

CONTRIBUTING BACK

• Contributing your learnings back to the system for feedback and continuous improvement.
• Contributing & collaborating in ideas and learning across teams.
• Contributing to ideas and learning in future company content production.

NEXT-LEVEL SKILLS

Communication Skills

• Fluent in English, with a proven ability to communicate persuasively and present ideas clearly to various stakeholders.
• Skilled in crafting thoughtful, empathetic client messaging that resonates, demonstrating a high level of emotional intelligence.
• Strong presentation skills, capable of delivering compelling presentations that drive engagement and decision-making.

Great Data Analysis skills

• Strong raw talent for data analysis, with an eagerness to learn and improve.
• Familiarity with data tools, including Google Sheets, with the flexibility to develop advanced skills through on-the-job experience.

Past Experience 

• Historical expertise that compounds to bring a well-rounded perspective and adds value to the role.
• A breadth of experience from any of the multiple domains, including mathematics, data analytics, copywriting, email/sms marketing etc.

Critical Thinking 

• Ability to approach challenges with structured thinking, utilizing logical frameworks to effectively solve complex problems.
• Naturally adept at dissecting issues and proposing practical, impactful solutions.

Impact

• Passionate about e-commerce and eager to contribute to a high-performing team at the forefront of the industry.
• Highly motivated and hardworking, with a strong desire to learn, grow, and make a meaningful impact.
• Thrives in environments where they can see the direct results of their actions on the business, with a strong preference for roles that offer full accountability and autonomy.

Results 

You will merge the Retention, Growth and elements of finance to build a forecasted strategy to help the business achieve its goal.

• Achieve certification and confidence in our ideology by the end of training, enabling precise execution of the Prophit system to ensure top-quality results for clients.
• Consistently deliver high-accuracy performance of retention, far beyond the email/sms platform, referring to the Prophit system's Growth Map and Statlas.
• Lead and collaborate with your team to optimize productivity and maintain high-performance standards.
• Apply best practices in email and sms marketing to drive outstanding results, ensuring no one could achieve better outcomes in your role.
• Maintain client satisfaction levels above benchmark rates, aligning on forecasts to exceed client expectations.
• Adhere to rigorous quality standards in client feedback, forecasting, email production and execution.
• Meet all deadlines and retention requirements requirements, ensuring timely and on Target Performance.
• Contribute valuable ideas to team discussions and company-wide content, supporting growth and innovation.

JOB SCOPE

• Oversee the profitable growth of retention channels, including but not limited to email, sms, direct mail, popups and push notifications. Where required, you may work within subscription, membership, loyalty programs and more.
• Write briefs and ensure the rest of the team is able to execute on it
• Complete reports with a high degree of accuracy, checking against multiple data points
• Analyse metrics and KPIs to measure the effectiveness of retention efforts, providing insights and recommendations for improvements, with Statlas and the Growth Map as your guide.
• Collaborate with design, content and any other relevant teams to create compelling and engaging email content, ensuring brand consistency and messaging alignment.
• Ensure the timely delivery of relevant deliverables (emails, sms etc), which includes effective internal project management and management of clients and their teams.
• Stay updated with industry trends, new features, and best practices in retention marketing to continuously optimize performance.
• This is a client-facing role. So you must be able to consult clients and solve business problems, far beyond the email platform.
• Prioritize the development of relational equity with your team and clients to foster lasting relationships for the continued growth of CTC and our client businesses.

WHAT’S IN IT FOR ME?

SALARY RANGE

• First 30 days – $1.5K (Part-time transition phase)

  • Give notice at your current job (if applicable)

  • Participate in daily training for the first 15 days

  • Shadow and support ongoing accounts during the next 15 days while preparing to take on your own clients

  Days 31–60 – $3K (Full-time start)

  • Transition to full-time

  • Begin managing your first 3 client accounts independently

  Days 61–90 – $4–5K + performance bonuses

  • Continue growing your portfolio

  • Earn bonuses based on hitting revenue targets

  •  Negotiate your term contract annually

This will depend on the amount of clients and the quality of work.

Growth, Transparency, and Fairness in Career Development

• Progress is Clearly Defined
  • Depends primarily on your experience with the system & quality of execution against it. Following a well-defined path for the first 12 months and how exactly you can grow to be promoted to the next level.
• Fairness and transparency are prioritized
  • Access a weekly performance dashboard to see exactly where you stand compared to team members on both objective and subjective metrics.
• Pay transparency is upheld for all team members
  • With consistent contract terms and a clear roadmap for increasing earnings, ensuring everyone understands the path to greater compensation. We will also talk monthly about how you can progress
• My Commitment to You:
  • You will work harder, learn more than ever before, and get recognized by the world for your expertise. You will gain a diverse skill set while actively contributing to the continuous development of new tools and improvements within our system. In doing so you will have an incredible opportunity for rapid career progression.
  • We will continue to provide you mentorship through every step of your development in the role and promotion from it. We will then continue to provide feedback against the expectation and evaluate against it.

Location & Environment

• Fully remote with the ability to pick your schedule.
• Embrace autonomy as a core value, with clear expectations, regular 1:1 feedback sessions, and measurable quality benchmarks to support personal growth. Exceptional work is recognized and rewarded, with weekly check-ins for accountability, ensuring you're consistently challenged and engaged with new opportunities daily.

About the role and team

As a Decorative Objects Expert within our Interiors team, you will play a key role in expanding and strengthening our Home Decor category.

This role goes beyond expertise alone,  it is equally about driving commercial growth. You combine market knowledge of decorative objects with a sharp commercial mindset, understanding what makes an object desirable, collectible, and auction-worthy, and how to translate that into compelling, high-performing auctions.

Your expertise spans categories such as ceramics, glass, sculptures, interior accessories, and collectible decorative pieces, and you are able to assess both their aesthetic and market value.

Your responsibilities

• Evaluate and curate decorative object submissions from sellers across Europe
• Assess condition, provenance, authenticity, and market relevance
• Create weekly curated auctions that are both editorially strong and commercially successful
• Provide professional and constructive feedback when submissions are not suitable for auction
  
  

Growing the category

Beyond curation, you will actively contribute to building and expanding the Decorative Objects category.

You will proactively identify new supply opportunities, emerging trends, and collectible design segments within Home Decor. Working closely with our Sales team, you will help attract high-potential sellers, onboard new supply sources, and strategically grow the decorative objects portfolio.

You understand that sustainable growth comes from the right balance between quality and volume, and you know how to curate auctions that deliver both.

Who you are 

• You have a passion for Decorative Objects / Home Decor
• Commercially driven and growth-oriented
• Comfortable working with sales targets and performance metrics
• You have an interest in developing a network of dealers/buyers
• Analytical and confident in interpreting auction data
• Excited to experiment with AI tools to streamline workflows, improve conversion, and elevate the buyer experience
• Excellent communicator in English
• Comfortable working remotely and independently
  
  

Where you’ll be 

The role can be based in the Netherlands, Belgium, Germany, France, Italy, or other European countries with a work from home arrangement. 

RETENTION STRATEGIST

Our Mission is to be able to say - "Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price"

We are seeking a Driven and Results-Oriented Retention Strategist to join our team.

The Retention Strategist at Common Thread Collective (CTC) plays a critical leadership role in guiding our clients toward sustainable and scalable growth. This position is all about owning ensuring revenue is delivered predictably for the business through retention marketing efforts —using data-backed insights to build forecasts, shape strategic direction, and ensure consistent performance delivery. At CTC, your expertise is invaluable, covering the elements of CTC's strategic forecasting methods and the foundational principles of retention marketing.

Your role isn't limited to email strategy—you're a key partner to our clients on Customer Retention. You proactively communicate the rationale behind our approach and connect the dots between forecasts and the emails/sms/direct mail etc that are sent out. That level of clarity builds confidence and deepens trust, ensuring our clients feel supported and understood every step of the way.

You stand as a zealous advocate and representative of CTC's unique approach to retention and its accompanying tools.

 As a Retention Strategist, you lead with precision and vision, ensuring that every initiative meets the highest standards of execution and effectiveness.

You thrive on challenges, take ownership of outcomes, and are committed to building, optimizing, and scaling high-performance marketing strategies. We embrace the mantra, "Everyday in Everyplay, Count on Me," meaning we take full responsibility, drive excellence, and always deliver results.

WHAT WE LOOK FOR

This place isn’t for everyone, but it might be for you if…

Our core values are the heart and soul of this incredible Company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business.

To give ourselves our best shot at accomplishing Our mission, we organize all of our decisions — from recruiting, to hiring, to raises, to promotions, to how we spend our time and money — in the direction of three committed values.

We recognize these values aren't for everyone.

They're challenging. In fact, they're so challenging, that's why we invest so much in supporting our team and why we tend to attract people who are craving the opportunity to do more at work than get a paycheck. We're looking for those who are interested in making their work significant.

AUTODIDACT

• Naturally curious and an autodidact, able to absorb information quickly and effectively, like osmosis. Your commitment to learning sets you apart, absorbing information swiftly and more effectively than your peers.
• Your openness to both offer and embrace feedback as an opportunity for growth and implement it proactively, without needing constant direction.
• Demonstrates resourcefulness, and independently refine your skills without being prompted.
• Thrives in a self-managed environment, showing autonomy, initiative, and a commitment to continuous improvement and not requiring task lists built by their managers and constant oversight.

UNIMPEACHABLE CHARACTER

• Embodies a character that inspires pride in both personal and professional associations.
• Consistently honest, with the courage to acknowledge and communicate hard truths, and the humility to accept them, even when uncomfortable, and never lie in any situation.
• Displays a high level of self-awareness, taking full ownership of outcomes without resorting to a victim mindset.
• Values constructive feedback and integrates it, understanding nothing great is built without feedback.

COMPETITIVE GREATNESS

• Performs at their best when it matters most, The Enjoyment of Hard Challenges.
• Demonstrates an unyielding determination to get things done, regardless of obstacles, time constraints, skills needed, or resources.
• Adapts to changing circumstances, recognizing that true success is about not just meeting, but exceeding what is required.
• Possesses a deep passion for their work, using creativity and resilience to overcome any hurdle.

Minimum Experience Requirement  

• At least 2 years of hands-on experience in email and SMS marketing, with proven execution across campaigns, automations, segmentation, and optimization.

• A minimum of 2 years of experience in retention marketing, owning initiatives that drive predictable revenue, customer lifetime value, and ongoing lifecycle improvements.

What Success Looks Like

NECESSARY SKILLS

KICK OFF PERIOD

• Be willing to put in the hard work required and be hungry enough to go through the kick off.
• Being ready and prepared for this to be the hardest job you have ever worked, as you would fundamentally develop a high-leverage new skill.
• The ability to take feedback and implement it fast.
• Finish the work to the fullest with quality and on time.
• Perseverance.
• Remember and learn from the repetitive doing of the exercises.

ONBOARDING

• Align with the team and contribute to the team called Brain Trust for Ideas across clients.
• Manage, align & work with the team members of your pod including Growth strategist, Meta/Google/Channel Media Buyer and Creative Strategist.
• Ability to organize, prioritize, and manage multiple tasks with great attention to detail.
• Upkeep of data integrity of your clients across Statlas and other tracking tools.
• Be responsible for the execution of the Prophit system for your clients
• Building an Email Forecast for your clients
  • Utilizing a Growth map using the Prophet System
  • Data Analysis required during analysis of past campaigns and flows etc
  • Marketing calendar alignment and upkeep with clients
• The Monthly Execution and Actualisation vs the Forecast.
  • You make tactical deconstructions and actualize the projections each month, and determine additional resources required to meet KPIs.
• Combine data analysis and feedback from clients to develop strategic plans for the future.
• When it's time to pivot you are among the first early adopters
• Take a lead in situations that present any obstacle to execution.
• An insatiable curiosity, and an inability to leave a problem alone until you've found one or many different potential solutions.
• Responsible for the implementation of CTC's Email and SMS best practices
• Leverage tools like memberships, subscriptions, loyalty programs, popups, quizzes, cart drawers, post-purchase upsell tools, direct mail and more, to impact retention metrics.
• Upkeep and management of our ideologies and processes throughout the account.
• Monitoring active campaigns, and deploying additional resources, or updating strategy to ensure the best possible chance of hitting the Projected Targets.
• Implementing tests in your accounts in an effort to beat your best-performing campaigns.

ENSURING AND HOLDING THE STANDARD OF QUALITY OF WORK

• Ensuring deliverables are on-brand 100% of the time, in collaboration with designers and copywriters.
• Ensuring that automations, campaigns and any other retention tool has the correct technical setups and work in tandem to achieve desired business outcomes
• Ensuring alignment with the client vs the forecast & strategy
• Ensuring above benchmark client satisfaction rate feedback
• Ensuring following the Prophit system execution to 100% within the timeline required.
• Ensuring all the work is delivered based on the timeline assigned with optimal quality & attention to detail.

Client Communication

• You are a champion of communication, ensuring the client is aligned on Retention goals aligned with revenue goals on the Growth Map and next steps, while making sure everybody on your team has clarity on what is required with exact deadlines.
• Responsible for sending daily performance updates to the client
• Ensure alignment across Strategy and Forecast with the client for every week of the month.
• Providing weekly updates via Slack.
• Report where required, collaborating with Growth Strategists and Media Buyers.
  
  

CONTRIBUTING BACK

• Contributing your learnings back to the system for feedback and continuous improvement.
• Contributing & collaborating in ideas and learning across teams.
• Contributing to ideas and learning in future company content production.

NEXT-LEVEL SKILLS

Communication Skills

• Fluent in English, with a proven ability to communicate persuasively and present ideas clearly to various stakeholders.
• Skilled in crafting thoughtful, empathetic client messaging that resonates, demonstrating a high level of emotional intelligence.
• Strong presentation skills, capable of delivering compelling presentations that drive engagement and decision-making.

Great Data Analysis skills

• Strong raw talent for data analysis, with an eagerness to learn and improve.
• Familiarity with data tools, including Google Sheets, with the flexibility to develop advanced skills through on-the-job experience.

Past Experience 

• Historical expertise that compounds to bring a well-rounded perspective and adds value to the role.
• A breadth of experience from any of the multiple domains, including mathematics, data analytics, copywriting, email/sms marketing etc.

Critical Thinking 

• Ability to approach challenges with structured thinking, utilizing logical frameworks to effectively solve complex problems.
• Naturally adept at dissecting issues and proposing practical, impactful solutions.

Impact

• Passionate about e-commerce and eager to contribute to a high-performing team at the forefront of the industry.
• Highly motivated and hardworking, with a strong desire to learn, grow, and make a meaningful impact.
• Thrives in environments where they can see the direct results of their actions on the business, with a strong preference for roles that offer full accountability and autonomy.

Results 

You will merge the Retention, Growth and elements of finance to build a forecasted strategy to help the business achieve its goal.

• Achieve certification and confidence in our ideology by the end of training, enabling precise execution of the Prophit system to ensure top-quality results for clients.
• Consistently deliver high-accuracy performance of retention, far beyond the email/sms platform, referring to the Prophit system's Growth Map and Statlas.
• Lead and collaborate with your team to optimize productivity and maintain high-performance standards.
• Apply best practices in email and sms marketing to drive outstanding results, ensuring no one could achieve better outcomes in your role.
• Maintain client satisfaction levels above benchmark rates, aligning on forecasts to exceed client expectations.
• Adhere to rigorous quality standards in client feedback, forecasting, email production and execution.
• Meet all deadlines and retention requirements requirements, ensuring timely and on Target Performance.
• Contribute valuable ideas to team discussions and company-wide content, supporting growth and innovation.

DOMAIN

MANAGEMENT

• Your supervisor would be Josh Tay, The Director of Retention. 
• As a Retention Strategist, you'll report directly to Josh — a leader known for challenging the norms of retention marketing and alignment with real business growth. Josh is known by his team, and all he’s worked with before, as someone who will make you level up in your thinking. Every team member has walked away being a better retention strategist after working with Josh, that’s his promise to you, no matter if you’ve worked with him for 1 month, 1 year or 5 years

Working under Josh’s guidance will push you to your limits in the best possible way. He models the value of “do whatever it takes to be the absolute best”, and learning from him means you’ll level up in knowledge, perspective and precision. Josh is committed to personally ensuring you reach your full potential as a Retention Strategist, supporting your journey every step of the way.

JOB SCOPE

• Oversee the profitable growth of retention channels, including but not limited to email, sms, direct mail, popups and push notifications. Where required, you may work within subscription, membership, loyalty programs and more.
• Write briefs and ensure the rest of the team is able to execute on it
• Complete reports with a high degree of accuracy, checking against multiple data points
• Analyse metrics and KPIs to measure the effectiveness of retention efforts, providing insights and recommendations for improvements, with Statlas and the Growth Map as your guide.
• Collaborate with design, content and any other relevant teams to create compelling and engaging email content, ensuring brand consistency and messaging alignment.
• Ensure the timely delivery of relevant deliverables (emails, sms etc), which includes effective internal project management and management of clients and their teams.
• Stay updated with industry trends, new features, and best practices in retention marketing to continuously optimize performance.
• This is a client-facing role. So you must be able to consult clients and solve business problems, far beyond the email platform.
• Prioritize the development of relational equity with your team and clients to foster lasting relationships for the continued growth of CTC and our client businesses.

WHAT’S IN IT FOR ME?

SALARY RANGE

• First 30 days – $1.5K (Part-time transition phase)

  • Give notice at your current job (if applicable)

  • Participate in daily training for the first 15 days

  • Shadow and support ongoing accounts during the next 15 days while preparing to take on your own clients

  Days 31–60 – $3K (Full-time start)

  • Transition to full-time

  • Begin managing your first 3 client accounts independently

  Days 61–90 – $4–5K + performance bonuses

  • Continue growing your portfolio

  • Earn bonuses based on hitting revenue targets

  •  Negotiate your term contract annually

This will depend on the amount of clients and the quality of work.

Growth, Transparency, and Fairness in Career Development

• Progress is Clearly Defined
  • Depends primarily on your experience with the system & quality of execution against it. Following a well-defined path for the first 12 months and how exactly you can grow to be promoted to the next level.
• Fairness and transparency are prioritized
  • Access a weekly performance dashboard to see exactly where you stand compared to team members on both objective and subjective metrics.
• Pay transparency is upheld for all team members
  • With consistent contract terms and a clear roadmap for increasing earnings, ensuring everyone understands the path to greater compensation. We will also talk monthly about how you can progress
• My Commitment to You:
  • You will work harder, learn more than ever before, and get recognized by the world for your expertise. You will gain a diverse skill set while actively contributing to the continuous development of new tools and improvements within our system. In doing so you will have an incredible opportunity for rapid career progression.
  • We will continue to provide you mentorship through every step of your development in the role and promotion from it. We will then continue to provide feedback against the expectation and evaluate against it.

Location & Environment

• Fully remote with the ability to pick your schedule.
• Embrace autonomy as a core value, with clear expectations, regular 1:1 feedback sessions, and measurable quality benchmarks to support personal growth. Exceptional work is recognized and rewarded, with weekly check-ins for accountability, ensuring you're consistently challenged and engaged with new opportunities daily.

Your Mission

Asian & Tribal is one of the most culturally rich and commercially complex categories within Collectables. It spans Asian Art, Tribal & Ethnographic Art, and related subcategories where heritage, craftsmanship, provenance, and collector trust are critical. The category attracts a diverse global buyer base ranging from emerging collectors to highly specialised, repeat buyers, and requires strong judgement, commercial sharpness, and leadership to balance growth with quality.

As Category Manager, you treat Asian & Tribal as a high-potential business with depth and long-term upside. You own the category strategy, drive sustainable growth, and translate data into clear execution. You lead and develop a team of experts, build strong external networks with sellers and institutions, and ensure a high-quality buyer experience that reinforces trust and repeat engagement.

This role is based in the Netherlands with a hybrid setup. You are expected to work from the Amsterdam office two days per week to collaborate closely with other Category Managers, Commercial teams, and key stakeholders.

What You’ll Do

• Build, own, and execute the strategic growth plan for the Asian & Tribal category, with a clear focus on sustainable YoY growth
• Own the category P&L and drive commercial outcomes through data-led decisions
• Use dashboards and performance data to steer auction quality, pricing, RP strategy, and supply mix
• Shape auction planning around seasonality, market dynamics, collector behaviour, and seller portfolios
• Drive curation excellence and consistency across the category, reducing performance volatility
• Identify commercial opportunities early and influence internal teams to act on them
• Partner closely with Sales and Business Development to strengthen the seller pipeline and attract high-quality, repeat consignors
• Build and maintain strong relationships with key sellers, institutions, and professional networks in the Asian & Tribal field
• Lead, coach, and develop an international team of Experts, with a strong focus on performance, growth, and engagement
• Create clarity, focus, and pace for the team through strong prioritisation and decision-making
• Work cross-functionally with Marketing, Operations, and Commercial teams to unlock new growth opportunities
• Monitor global trends in Asian & Tribal markets, including pricing dynamics, collector demand, and competitive movements

What You’ll Bring

• A strong commercial mindset with the ability to spot opportunities and translate them into impact
• Proven experience driving growth, performance, and accountability in a complex category or business environment
• A data-driven approach; you are comfortable turning dashboards into concrete actions
• Strong people management skills, including coaching, performance management, and talent development
• Resilience and decisiveness in a fast-paced, high-expectation environment
• Excellent networking skills and the ability to build trust-based relationships with internal and external stakeholders
• Strong influencing and communication skills across different seniority levels and teams
• Entrepreneurial energy and a hands-on mindset, balanced with strategic thinking
• Comfort working with Google Suite or similar tools
• Interest or background in Asian Art, Tribal Art, or Collectables is a plus (deep expertise can grow on the job)

Where You’ll Be

This is a hybrid role based in the Netherlands. You will work from the Amsterdam office at least two days per week to collaborate with fellow Category Managers, Commercial teams, and key stakeholders.

What's in it for you?

A category with cultural depth, global reach, and significant commercial potential. You will have real ownership, the space to shape strategy and execution, and the opportunity to lead and develop a strong expert team. You will work alongside ambitious international colleagues in a collaborative environment with clear expectations, strong development opportunities, and a focus on sustainable growth.

Your Mission

Asian & Tribal is one of the most culturally rich and commercially complex categories within Collectables. It spans Asian Art, Tribal & Ethnographic Art, and related subcategories where heritage, craftsmanship, provenance, and collector trust are critical. The category attracts a diverse global buyer base ranging from emerging collectors to highly specialised, repeat buyers, and requires strong judgement, commercial sharpness, and leadership to balance growth with quality.

As Category Manager, you treat Asian & Tribal as a high-potential business with depth and long-term upside. You own the category strategy, drive sustainable growth, and translate data into clear execution. You lead and develop a team of experts, build strong external networks with sellers and institutions, and ensure a high-quality buyer experience that reinforces trust and repeat engagement.

This role is based in the Netherlands with a hybrid setup. You are expected to work from the Amsterdam office two days per week to collaborate closely with other Category Managers, Commercial teams, and key stakeholders.

What You’ll Do

• Build, own, and execute the strategic growth plan for the Asian & Tribal category, with a clear focus on sustainable YoY growth
• Own the category P&L and drive commercial outcomes through data-led decisions
• Use dashboards and performance data to steer auction quality, pricing, RP strategy, and supply mix
• Shape auction planning around seasonality, market dynamics, collector behaviour, and seller portfolios
• Drive curation excellence and consistency across the category, reducing performance volatility
• Identify commercial opportunities early and influence internal teams to act on them
• Partner closely with Sales and Business Development to strengthen the seller pipeline and attract high-quality, repeat consignors
• Build and maintain strong relationships with key sellers, institutions, and professional networks in the Asian & Tribal field
• Lead, coach, and develop an international team of Experts, with a strong focus on performance, growth, and engagement
• Create clarity, focus, and pace for the team through strong prioritisation and decision-making
• Work cross-functionally with Marketing, Operations, and Commercial teams to unlock new growth opportunities
• Monitor global trends in Asian & Tribal markets, including pricing dynamics, collector demand, and competitive movements

What You’ll Bring

• A strong commercial mindset with the ability to spot opportunities and translate them into impact
• Proven experience driving growth, performance, and accountability in a complex category or business environment
• A data-driven approach; you are comfortable turning dashboards into concrete actions
• Strong people management skills, including coaching, performance management, and talent development
• Resilience and decisiveness in a fast-paced, high-expectation environment
• Excellent networking skills and the ability to build trust-based relationships with internal and external stakeholders
• Strong influencing and communication skills across different seniority levels and teams
• Entrepreneurial energy and a hands-on mindset, balanced with strategic thinking
• Comfort working with Google Suite or similar tools
• Interest or background in Asian Art, Tribal Art, or Collectables is a plus (deep expertise can grow on the job)

Where You’ll Be

This is a hybrid role based in the Netherlands. You will work from the Amsterdam office at least two days per week to collaborate with fellow Category Managers, Commercial teams, and key stakeholders.

What's in it for you?

A category with cultural depth, global reach, and significant commercial potential. You will have real ownership, the space to shape strategy and execution, and the opportunity to lead and develop a strong expert team. You will work alongside ambitious international colleagues in a collaborative environment with clear expectations, strong development opportunities, and a focus on sustainable growth.

Your Mission

As Marketing Analyst, you act as the analytical backbone of our market strategy across European markets. You identify where growth will come from, why it happens, and how marketing investment should be allocated to capture it. Sitting at the intersection of Marketing and Insights, you turn market data into clear recommendations that shape prioritisation, budget allocation, and growth plans.

What You’ll Do

• Analyse market performance across traffic, conversion, LTV, CPA and GMV to identify drivers of growth and decline
• Identify market opportunities using demand and supply signals, category strengths, cultural trends and buyer behaviour
• Size market opportunities and support market prioritisation using TAM and SAM thinking
• Recommend and optimise budget allocation across markets based on ROI, opportunity and predicted impact
• Design and evaluate geo-based experiments, including splits, holdouts and lift studies, and translate results into clear actions
• Develop and refine market-level measurement frameworks and attribution approaches in collaboration with Data and Insights
• Provide market insights that inform GEO strategies, targets, planning cycles and cross-functional decision making

What You’ll Bring

• 4 to 7 years of experience in marketing analytics, growth analytics or market intelligence, working with large datasets to generate actionable insights
• Hands-on experience with incrementality testing, attribution logic and performance diagnostics, including test design and metric definition
• Strong SQL skills and experience with BI tools such as Looker, Tableau or Power BI
• Ability to work with data teams on models and pipelines, Python or R is a plus
• Commercial mindset with a focus on analyses that drive decisions and improve LTV and CPA efficiency
• Clear communication skills and confidence partnering with marketing, category, finance and data stakeholders
• Structured and pragmatic approach, with experience in marketplaces, e-commerce or multi-country environments as a plus

How We Work

• We operate within a GEO working model, partnering closely across Marketing, Category, Finance and Data to ground decisions in robust analysis
• You'll align closely with the Director of Performance and Category Marketing to shape priorities and planning
• You'll be part of our Insights and MI chapter, where we share tooling, standards and analytical coaching

Where You’ll Be

This is a hybrid role based in Amsterdam. You will work from our Amsterdam HQ a minimum of 2 days per week.

As a Staff Solutions Engineer (SE) at Upbound, you'll be a vital part of our pre-sales team. This role will support all pre-sales efforts in the EMEA region across multiple segments. Once a lead is discovered and qualified, the Solutions Engineer works directly with the customer to understand the technical business problem they are trying to solve. They will help customers navigate and understand the value Upbound products and solutions bring them. Solutions Engineers build credible technical relationships with our customers by listening and then clearly communicating the value proposition of our products in a way that is contextualized to the customer’s specific needs.

Solutions Engineers are deeply familiar with Upbound’s product roadmap and will intuit when to sell ahead of our product roadmap and when to focus on existing solutions based on the customer’s medium and long term vision. Solutions Engineers are expected to deeply understand the key technical and economic buyer's personalities and what it will take to get them to sign a deal.

In this role, you will: 

• Partnering with a Sales Account Executive to engage in technical discussions with customers throughout the buying lifecycle.
• Working cross functionally with product marketing, and independently, to create and deliver high fidelity presentations, custom demos, sample solutions, and present use cases to guide the customer through the buying journey
• Closely partnering with customers and platform builders to solve technical and business challenges which enables them to design, build and implement Crossplane and Upbound Cloud based control plane architectures.
• Working directly with customers and platform builders to define, implement, and test out early proof of concepts of Crossplane and Upbound Cloud.
• Collect detailed customer requirements so product and engineering can accurately estimate and resource the necessary implementation services.
• The technical voice and trusted advisor to the customer and represent the customer needs internally.
• Project manage the account pre and post sale to ensure a smooth and frictionless customer experience through implementation in partnership with Solutions Architect and implementation teams. 

You are a good fit if you have: 

• Worked in pre-sales, consulting, or equivalent experience in an enterprise environment.
• Experience developing relationships with engineering, executive, and commercial teams throughout large organizations.
• Guided customers through designing and deploying Kubernetes to their production environments.
• A deep understanding of highly scaled and reliable services, solutions, and infrastructure in multiple major cloud providers.
• Worked directly with customers and/or open source community members to troubleshoot and solve their complex technical issues preventing successful adoption.
• Deployed and integrated the projects and tools of the Cloud Native Landscape, especially CNCF projects, into production environments.
• A deep understanding of modern operational and application delivery tools and methodologies inside of production deployment workflows, like those from HashiCorp (e.g. Terraform), CI/CD, IaC, and GitOps.
• The ability to work closely with people in a wide variety of disciplines from a wide variety of backgrounds.
• Successfully managed multiple projects and priorities in a fast paced and dynamic environment.
• Successfully identified and removed friction from the buying process resulting in a more streamlined and shortened sales cycle.
• Excitement and comfort being a key part of further defining, scaling, and making this part of our sales process thrive.

It is a plus if: 

• You are actively involved or have contributed to the upstream Kubernetes community.
• You have a history of speaking at technology conferences, blogging/writing technical articles, and/or contributing to a popular open source project.
• You have worked in a startup and distributed/remote team before, and understand the unique challenges of a startup environment.

#LI-REMOTE

CUSTOMER RETENTION STRATEGIST 

Our Mission is to be able to say - "Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price"

We are seeking a highly driven and performance-oriented Customer Retention Strategist to join our team.

In this position at Common Thread Collective (CTC), you will play a pivotal strategic role, guiding our clients toward durable, scalable growth. Your core responsibility is to deliver steady and reliable revenue through retention-focused initiatives—using data-backed insights to build accurate forecasts, shape strategic direction, and ensure consistent performance. At CTC, your expertise is invaluable, covering the elements of CTC's strategic forecasting methods and the foundational principles of retention marketing.

Your impact goes far beyond managing email programs—you operate as a trusted advisor to our clients across all areas of retention strategy. You clearly communicate the rationale behind our decisions, connecting forecasting insights to the email, SMS, direct mail, and other retention touchpoints we activate. Your clarity strengthens client trust and deepens alignment throughout the partnership.

You also act as a strong advocate for CTC’s unique retention methodology and the tools that support it.

As a Customer Retention Strategist, you lead with precision and purpose, ensuring every initiative is executed to the highest standard and tightly aligned with client objectives.

You thrive on solving complex challenges, take complete ownership of outcomes, and are committed to developing, enhancing, and scaling high-impact retention programs. We embody the principle “Everyday in Every Play, Count on Me”—embracing accountability, striving for excellence, and consistently delivering results that matter.

WHAT WE LOOK FOR

This place isn’t for everyone, but it might be for you if…

Our core values are the heart and soul of this incredible Company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business.

To give ourselves our best shot at accomplishing Our mission, we organize all of our decisions — from recruiting, to hiring, to raises, to promotions, to how we spend our time and money — in the direction of three committed values.

We recognize these values aren't for everyone.

They're challenging. In fact, they're so challenging, that's why we invest so much in supporting our team and why we tend to attract people who are craving the opportunity to do more at work than get a paycheck. We're looking for those who are interested in making their work significant.

AUTODIDACT

• Naturally curious and an autodidact, able to absorb information quickly and effectively, like osmosis. Your commitment to learning sets you apart, absorbing information swiftly and more effectively than your peers.
• Your openness to both offer and embrace feedback as an opportunity for growth and implement it proactively, without needing constant direction.
• Demonstrates resourcefulness, and independently refine your skills without being prompted.
• Thrives in a self-managed environment, showing autonomy, initiative, and a commitment to continuous improvement and not requiring task lists built by their managers and constant oversight.

UNIMPEACHABLE CHARACTER

• Embodies a character that inspires pride in both personal and professional associations.
• Consistently honest, with the courage to acknowledge and communicate hard truths, and the humility to accept them, even when uncomfortable, and never lie in any situation.
• Displays a high level of self-awareness, taking full ownership of outcomes without resorting to a victim mindset.
• Values constructive feedback and integrates it, understanding nothing great is built without feedback.

COMPETITIVE GREATNESS

• Performs at their best when it matters most, The Enjoyment of Hard Challenges.
• Demonstrates an unyielding determination to get things done, regardless of obstacles, time constraints, skills needed, or resources.
• Adapts to changing circumstances, recognizing that true success is about not just meeting, but exceeding what is required.
• Possesses a deep passion for their work, using creativity and resilience to overcome any hurdle.

Minimum Experience Requirement  

• At least 2 years of hands-on experience in email and SMS marketing, with proven execution across campaigns, automations, segmentation, and optimization.

• A minimum of 2 years of experience in retention marketing, owning initiatives that drive predictable revenue, customer lifetime value, and ongoing lifecycle improvements.
  
  

What Success Looks Like

NECESSARY SKILLS

KICK OFF PERIOD

• Be willing to put in the hard work required and be hungry enough to go through the kick off.
• Being ready and prepared for this to be the hardest job you have ever worked, as you would fundamentally develop a high-leverage new skill.
• The ability to take feedback and implement it fast.
• Finish the work to the fullest with quality and on time.
• Perseverance.
• Remember and learn from the repetitive doing of the exercises.

ONBOARDING

• Align with the team and contribute to the team called Brain Trust for Ideas across clients.
• Manage, align & work with the team members of your pod including Growth strategist, Meta/Google/Channel Media Buyer and Creative Strategist.
• Ability to organize, prioritize, and manage multiple tasks with great attention to detail.
• Upkeep of data integrity of your clients across Statlas and other tracking tools.
• Be responsible for the execution of the Prophit system for your clients
• Building an Email Forecast for your clients
  • Utilizing a Growth map using the Prophet System
  • Data Analysis required during analysis of past campaigns and flows etc
  • Marketing calendar alignment and upkeep with clients
• The Monthly Execution and Actualisation vs the Forecast.
  • You make tactical deconstructions and actualize the projections each month, and determine additional resources required to meet KPIs.
• Combine data analysis and feedback from clients to develop strategic plans for the future.
• When it's time to pivot you are among the first early adopters
• Take a lead in situations that present any obstacle to execution.
• An insatiable curiosity, and an inability to leave a problem alone until you've found one or many different potential solutions.
• Responsible for the implementation of CTC's Email and SMS best practices
• Leverage tools like memberships, subscriptions, loyalty programs, popups, quizzes, cart drawers, post-purchase upsell tools, direct mail and more, to impact retention metrics.
• Upkeep and management of our ideologies and processes throughout the account.
• Monitoring active campaigns, and deploying additional resources, or updating strategy to ensure the best possible chance of hitting the Projected Targets.
• Implementing tests in your accounts in an effort to beat your best-performing campaigns.

ENSURING AND HOLDING THE STANDARD OF QUALITY OF WORK

• Ensuring deliverables are on-brand 100% of the time, in collaboration with designers and copywriters.
• Ensuring that automations, campaigns and any other retention tool has the correct technical setups and work in tandem to achieve desired business outcomes
• Ensuring alignment with the client vs the forecast & strategy
• Ensuring above benchmark client satisfaction rate feedback
• Ensuring following the Prophit system execution to 100% within the timeline required.
• Ensuring all the work is delivered based on the timeline assigned with optimal quality & attention to detail.

Client Communication

• You are a champion of communication, ensuring the client is aligned on Retention goals aligned with revenue goals on the Growth Map and next steps, while making sure everybody on your team has clarity on what is required with exact deadlines.
• Responsible for sending daily performance updates to the client
• Ensure alignment across Strategy and Forecast with the client for every week of the month.
• Providing weekly updates via Slack.
• Report where required, collaborating with Growth Strategists and Media Buyers.
  
  

CONTRIBUTING BACK

• Contributing your learnings back to the system for feedback and continuous improvement.
• Contributing & collaborating in ideas and learning across teams.
• Contributing to ideas and learning in future company content production.

NEXT-LEVEL SKILLS

Communication Skills

• Fluent in English, with a proven ability to communicate persuasively and present ideas clearly to various stakeholders.
• Skilled in crafting thoughtful, empathetic client messaging that resonates, demonstrating a high level of emotional intelligence.
• Strong presentation skills, capable of delivering compelling presentations that drive engagement and decision-making.

Great Data Analysis skills

• Strong raw talent for data analysis, with an eagerness to learn and improve.
• Familiarity with data tools, including Google Sheets, with the flexibility to develop advanced skills through on-the-job experience.

Past Experience 

• Historical expertise that compounds to bring a well-rounded perspective and adds value to the role.
• A breadth of experience from any of the multiple domains, including mathematics, data analytics, copywriting, email/sms marketing etc.

Critical Thinking 

• Ability to approach challenges with structured thinking, utilizing logical frameworks to effectively solve complex problems.
• Naturally adept at dissecting issues and proposing practical, impactful solutions.

Impact

• Passionate about e-commerce and eager to contribute to a high-performing team at the forefront of the industry.
• Highly motivated and hardworking, with a strong desire to learn, grow, and make a meaningful impact.
• Thrives in environments where they can see the direct results of their actions on the business, with a strong preference for roles that offer full accountability and autonomy.

Results 

You will merge the Retention, Growth and elements of finance to build a forecasted strategy to help the business achieve its goal.

• Achieve certification and confidence in our ideology by the end of training, enabling precise execution of the Prophit system to ensure top-quality results for clients.
• Consistently deliver high-accuracy performance of retention, far beyond the email/sms platform, referring to the Prophit system's Growth Map and Statlas.
• Lead and collaborate with your team to optimize productivity and maintain high-performance standards.
• Apply best practices in email and sms marketing to drive outstanding results, ensuring no one could achieve better outcomes in your role.
• Maintain client satisfaction levels above benchmark rates, aligning on forecasts to exceed client expectations.
• Adhere to rigorous quality standards in client feedback, forecasting, email production and execution.
• Meet all deadlines and retention requirements requirements, ensuring timely and on Target Performance.
• Contribute valuable ideas to team discussions and company-wide content, supporting growth and innovation.

DOMAIN

MANAGEMENT

• Your supervisor would be Josh Tay, The Director of Retention. 
• As a Customer Retention Strategist, you'll report directly to Josh — a leader known for challenging the norms of retention marketing and alignment with real business growth. Josh is known by his team, and all he’s worked with before, as someone who will make you level up in your thinking. Every team member has walked away being a better Customer Retention Strategist after working with Josh, that’s his promise to you, no matter if you’ve worked with him for 1 month, 1 year or 5 years

Working under Josh’s guidance will push you to your limits in the best possible way. He models the value of “do whatever it takes to be the absolute best”, and learning from him means you’ll level up in knowledge, perspective and precision. Josh is committed to personally ensuring you reach your full potential as a Customer Retention Strategist, supporting your journey every step of the way.

JOB SCOPE

• Oversee the profitable growth of retention channels, including but not limited to email, sms, direct mail, popups and push notifications. Where required, you may work within subscription, membership, loyalty programs and more.
• Write briefs and ensure the rest of the team is able to execute on it
• Complete reports with a high degree of accuracy, checking against multiple data points
• Analyse metrics and KPIs to measure the effectiveness of retention efforts, providing insights and recommendations for improvements, with Statlas and the Growth Map as your guide.
• Collaborate with design, content and any other relevant teams to create compelling and engaging email content, ensuring brand consistency and messaging alignment.
• Ensure the timely delivery of relevant deliverables (emails, sms etc), which includes effective internal project management and management of clients and their teams.
• Stay updated with industry trends, new features, and best practices in retention marketing to continuously optimize performance.
• This is a client-facing role. So you must be able to consult clients and solve business problems, far beyond the email platform.
• Prioritize the development of relational equity with your team and clients to foster lasting relationships for the continued growth of CTC and our client businesses.

WHAT’S IN IT FOR ME?

SALARY RANGE

• First 30 days – $1.5K (Part-time transition phase)

  • Give notice at your current job (if applicable)

  • Participate in daily training for the first 15 days

  • Shadow and support ongoing accounts during the next 15 days while preparing to take on your own clients

  Days 31–60 – $3K (Full-time start)

  • Transition to full-time

  • Begin managing your first 3 client accounts independently

  Days 61–90 – $4–5K + performance bonuses

  • Continue growing your portfolio

  • Earn bonuses based on hitting revenue targets

  •  Negotiate your term contract annually

This will depend on the amount of clients and the quality of work.

Growth, Transparency, and Fairness in Career Development

• Progress is Clearly Defined
  • Depends primarily on your experience with the system & quality of execution against it. Following a well-defined path for the first 12 months and how exactly you can grow to be promoted to the next level.
• Fairness and transparency are prioritized
  • Access a weekly performance dashboard to see exactly where you stand compared to team members on both objective and subjective metrics.
• Pay transparency is upheld for all team members
  • With consistent contract terms and a clear roadmap for increasing earnings, ensuring everyone understands the path to greater compensation. We will also talk monthly about how you can progress
• My Commitment to You:
  • You will work harder, learn more than ever before, and get recognized by the world for your expertise. You will gain a diverse skill set while actively contributing to the continuous development of new tools and improvements within our system. In doing so you will have an incredible opportunity for rapid career progression.
  • We will continue to provide you mentorship through every step of your development in the role and promotion from it. We will then continue to provide feedback against the expectation and evaluate against it.

Location & Environment

• Fully remote with the ability to pick your schedule.
• Embrace autonomy as a core value, with clear expectations, regular 1:1 feedback sessions, and measurable quality benchmarks to support personal growth. Exceptional work is recognized and rewarded, with weekly check-ins for accountability, ensuring you're consistently challenged and engaged with new opportunities daily.

SENIOR MEDIA BUYER

Our Mission is to be able to say - “Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price”

We’re looking for a results-driven and experienced Senior Media Buyer to join our team.

As a Senior Media Buyer at Common Thread Collective (CTC), you will be instrumental in driving client success through strategic media buying, precision optimization, and data-driven forecasting. You will lead the development of accurate, insight-driven forecasts, ensuring that every strategy is executed seamlessly to transform projections into tangible, scalable growth for our clients. Your actions and decisions consistently resonate with the core values of CTC Global, serving as a beacon for these principles. At CTC, your trained expertise is invaluable, covering the entire spectrum of CTC’s Strategic Forecasting methods and the foundational principles of media acquisition.

Your role goes beyond delivering measurable business outcomes—you will be a proactive partner in client success, maintaining clear and transparent communication about performance, strategy adjustments, and key optimizations. This ongoing engagement builds trust, strengthens client relationships, and positions CTC as a strategic leader in performance marketing.

You stand as a representative and zealous advocate for CTC's unique approach to media acquisition and its accompanying tools.
As a Senior Media Buyer, you set a high standard, ensuring efficiency, scalability, and a results-focused approach.

You thrive in fast-paced environments, take ownership of performance outcomes, and are committed to continuous learning and innovation. We embrace the mantra, “Everyday in Everyplay, Count on Me,” meaning we take responsibility, execute with excellence, and see strategies through to success.

WHAT WE LOOK FOR

This place isn’t for everyone, but it might be for you if…

Our core values are the heart and soul of this incredible Company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business. 

To give ourselves our best shot at accomplishing Our mission, we organize all of our decisions — from recruiting, to hiring, to raises, to promotions, to how we spend our time and money — in the direction of three committed values. 

We recognize these values aren't for everyone. 

They're challenging. In fact, they're so challenging, that's why we invest so much in supporting our team and why we tend to attract people who are craving the opportunity to do more at work than get a paycheck. We're looking for those who are interested in making their work significant.

AUTODIDACT

• Naturally curious and an autodidact, able to absorb information quickly and effectively, like osmosis. Your commitment to learning sets you apart, absorbing information swiftly and more effectively than your peers.
• Your openness to both offer and embrace feedback as an opportunity for growth and implement it proactively, without needing constant direction.
• Demonstrates resourcefulness, and independently refine your skills without being prompted.
• Thrives in a self-managed environment, showing autonomy, initiative, and a commitment to continuous improvement and not requiring task lists built by their managers and constant oversight.

UNIMPEACHABLE CHARACTER

• Embodies a character that inspires pride in both personal and professional associations.
• Consistently honest, with the courage to acknowledge and communicate hard truths, and the humility to accept them, even when uncomfortable, and never lie in any situation.
• Displays a high level of self-awareness, taking full ownership of outcomes without resorting to a victim mindset.
• Values constructive feedback and integrates it, understanding nothing great is built without feedback.

COMPETITIVE GREATNESS

• Performs at their best when it matters most, The Enjoyment of Hard Challenges.
• Demonstrates an unyielding determination to get things done, regardless of obstacles, time constraints, skills needed, or resources.
• Adapts to changing circumstances, recognizing that true success is about not just meeting, but exceeding what is required.
• Possesses a deep passion for their work, using creativity and resilience to overcome any hurdle.

What Success Looks Like

NECESSARY SKILLS

KICK OFF PERIOD

• Be willing to put in the hard work required and be hungry enough to go through the kick off.
• Being ready and prepared for this to be the hardest job you have ever worked, as you would fundamentally develop a high-leverage new skill.
• The ability to take feedback and implement it fast.
• Finish the work to the fullest with quality and on time.
• Perseverance.
• Remember and learn from the repetitive doing of the exercises.

ONBOARDING

• Align with the team and contribute to the team called Brain Trust for Ideas across clients.
• Manage, align & work with the team members of your pod including Google strategist, Creative Strategist, and Email Strategist.
• Ability to organize, prioritize, and manage multiple tasks with great attention to detail.
• Upkeep of data integrity of your clients across Statlas.
• Be responsible for the execution of the Prophet system for your clients
• Building a Growth Forecast for your clients
  • Building a Growth map using the Prophet System
  • Data Analysis required for the Map
  • Marketing calendar alignment and upkeep with clients
• The Daily Execution and Actualisation vs the Forecast.
  • You make tactical deconstructions and actualize the projections each day to adjust them to meet KPIs
• Combine data analysis and feedback from clients to develop strategic plans for the future.
• When it’s time to pivot you are among the first early adopters
• Take a lead in situations that present any obstacle to execution.
• An insatiable curiosity, and an inability to leave a problem alone until you’ve found one or many different potential solutions.
• Responsible for the implementation of CTC’s Meta best practices
• Build campaigns using our structure and best practices
• Upkeep and management of our ideologies and processes throughout the account.
• Monitoring active campaigns, and adjusting budgets and strategy to ensure the best possible chance of hitting the Daily Projected Targets
• Implementing tests in your accounts in an effort to beat your best-performing campaigns.

ENSURING AND HOLDING THE STANDARD OF QUALITY OF WORK

• Ensuring you are within a 5% Delta to the Forecast
• Ensuring daily alignment with the client vs the forecast & strategy
• Ensuring above benchmark client satisfaction rate feedback
• Ensuring following the Prophet system execution to 100% within the timeline required.
• Ensuring all the work is delivered based on the timeline assigned with optimal quality & attention to detail.

Client Communication

• You are a champion of communication, ensuring the client is aligned on the Growth Map goals and next steps, while making sure everybody on your team has clarity on what is required with exact deadlines.
• Responsible for sending daily performance updates to the client
• Ensure alignment across Strategy and Forecast with the client for every day of the week.
• Providing weekly updates on the Weekly Strategy Call.

CONTRIBUTING BACK

• Contributing your learnings back to the system for feedback and continuous improvement
• Contributing & collaborating in ideas and learning across teams
• Contributing to ideas and learning in future company content production.

NEXT-LEVEL SKILLS

Communication Skills

• Fluent in English, with a proven ability to communicate persuasively and present ideas clearly to various stakeholders.
• Skilled in crafting thoughtful, empathetic client messaging that resonates, demonstrating a high level of emotional intelligence.
• Strong presentation skills, capable of delivering compelling presentations that drive engagement and decision-making.

Great Data Analysis skills

• Strong raw talent for data analysis, with an eagerness to learn and improve.
• Familiarity with data tools, including Google Sheets, with the flexibility to develop advanced skills through on-the-job experience.

Past Experience 

• Historical expertise that compounds to bring a well-rounded perspective and adds value to the role.
• A breadth of experience from any of the multiple domains, including mathematics, data analytics, business operations, retail, finance, media buying, etc

Critical Thinking 

• Ability to approach challenges with structured thinking, utilizing logical frameworks to effectively solve complex problems.
• Naturally adept at dissecting issues and proposing practical, impactful solutions.

Impact

• Passionate about e-commerce and eager to contribute to a high-performing team at the forefront of the industry.
• Highly motivated and hardworking, with a strong desire to learn, grow, and make a meaningful impact.
• Thrives in environments where they can see the direct results of their actions on the business, with a strong preference for roles that offer full accountability and autonomy.

Results 

You will merge the Finance and Marketing sides of a business to build a forecasted strategy to help the business achieve its goal.

• Achieve certification and confidence in our ideology by the end of the kick off, enabling precise execution of the Prophet system to ensure top-quality results for clients.
• Consistently deliver high-accuracy performance within a 5% delta across the Prophet system’s Growth Map and Statlas.
• Lead and collaborate with your team to optimize productivity and maintain high-performance standards.
• Apply best practices in media buying to drive outstanding results, ensuring no one could achieve better outcomes in your role.
• Maintain client satisfaction levels above benchmark rates, aligning daily on forecasts to exceed client expectations.
• Adhere to rigorous quality standards in client feedback, forecasting, media buying decisions, and system execution.
• Meet all deadlines and budget requirements, ensuring timely and on Target Performance.
• Contribute valuable ideas to team discussions and company-wide content, supporting growth and innovation.

DOMAIN

MANAGEMENT

• Your supervisor would be Joy Sharma, The Director of the CTC Accelerator Program. 
• You’ll report directly to Joy Sharma—a leader known for his relentless pursuit of excellence and an unmatched passion for growth strategy. Joy is a rare mentor, often described as the closest you’ll come to learning directly from Taylor Holiday himself. With a career built on his own rigorous, self-driven learning, Joy has transformed numerous team members into top-tier strategists, instilling in them the values of dedication, precision, and continuous improvement.

Working under Joy's guidance will push you to your limits in the best possible way. He models the value of hard work, and learning from him feels like “drinking from a firehose”—you’ll absorb knowledge quickly and consistently, experiencing tremendous growth. Joy is committed to personally ensuring you reach your full potential as a Senior Media Buyer, supporting your journey every step of the way.

ORIENTATION

• This role will be client-facing.

WHAT’S IN IT FOR ME?

SALARY RANGE

• First month: $2,000 
• Second month: $4,000
• Third month (on average): $7,000 a month
• 1st Year Annual Range: $64,000-$76,000
• 2nd Year Annual Range: $100,000-$120,000

This will depend on the amount of clients and the quality of work.

Growth, Transparency, and Fairness in Career Development

• Progress is Clearly Defined
• Depends primarily on your experience with the system & quality of execution against it. Following a well-defined path for the first 12 months and how exactly you can grow to be promoted to the next level.
• Fairness and transparency are prioritized
• Access a weekly performance dashboard to see exactly where you stand compared to team members on both objective and subjective metrics.
• Pay transparency is upheld for all team members
• With consistent contract terms and a clear roadmap for increasing earnings, ensuring everyone understands the path to greater compensation. We will also talk monthly about how you can progress.
• My Commitment to You:
• You will work harder, learn more than ever before, and “make more than you ever have.” You will gain a diverse skill set while actively contributing to the continuous development of new tools and improvements within our system. In doing so you will have an incredible opportunity for rapid career progression. 
• We will continue to provide you mentorship through every step of your development in the role and promotion from it. We will then continue to provide feedback against the expectation and evaluate against it.

Location & Environment

• Fully remote with the ability to pick your schedule.
• Embrace autonomy as a core value, with clear expectations, regular 1:1 feedback sessions, and measurable quality benchmarks to support personal growth. Exceptional work is recognized and rewarded, with weekly check-ins for accountability, ensuring you’re consistently challenged and engaged with new opportunities daily.