Our Software Engineers are focused on developing innovative platforms and systems that drive our trading and research efforts. While performance is a critical component of our software, we are focused on building a platform that is massively scalable, flexible, and forward-looking.  Our environment is highly collaborative, fostering innovation and growth.

As a C++ Software Engineer with Vatic, you will work directly with traders, researchers, and other developers to engineer cutting edge, ultra-low latency, high throughput trading systems. You will play a key role in taking projects from conception to deployment. You will drive innovation for the frameworks upon which our trading applications are based, as well as benchmarking and tuning critical software services to achieve optimum performance.

We employ a team of talented engineers who have been recognized as leaders in our field. We are passionate about hiring the best and brightest, empowering them with the tools and freedom they need to be successful.  

If you possess the following, we would love to explore what is available for you with our team:

• Advanced proficiency with C/C++ systems development in a Linux environment
• Performance tuning and optimization of low latency software
• Demonstrable success building high performance software
• Experience building latency sensitive systems with a strong understanding of low-level systems and network development
• Strong understanding of hardware stack and hardware architecture from a latency perspective
• Strong understanding of network protocols
• Experience writing assembly code desirable
• Advanced knowledge of operating system internals and Linux kernel 
• Interest in x86 Assembly

We are looking for a highly motivated Field Service Engineer II, currently located in Abu Dhabi, United Arab Emirates to join our team! 

How You’ll Contribute 

• Provide on-site services to one primary account and other customer sites as needed. On-site services include the repair and installation of company instrumentation, the operation of instruments when needed and the management of lab inventories
• Review technical reports and documents from customers. Analyze issues with technical staff to find root cause and communicate next steps and timelines to customers
• Maintain records of tool configurations pertaining to hardware, software, consumables, and application releases
• Manage customer interface with research and development groups. Maintain a working relationship with customers and instill confidence and credibility in our company and product
• Exceed customer expectations of service, support, and the product
• Summarize and communicate issues to development engineers for triage and participate in root cause analysis investigations
• Other job duties as assigned

 Qualifications, Skills, Knowledge & Abilities 

• BS in scientific or engineering field
• 2-5 years of relevant engineering or field service experience. Preferred in biotech or capital equipment industry
• Experience in electro-mechanical assembly, server installations, and instrumentation troubleshooting
• Skilled at interpreting technical documentation and schematics (electrical, wiring, fluidic, and mechanical drawings)
• Talented at building prototypes from preliminary drawings and schematics
• Ability to work independently and in a group; good people skills
• Meticulous, detail oriented and excellent organizational skills
• Excellent verbal and written English communication skills are required
• Motivated and willing to work in a fast-paced environment as part of a hard-working and multidisciplinary team
• Must be eligible and willing to travel in  UAE and internationally, including to the USA for training and meetings in head office. Holding a valid driver license is required. Estimated travel up to 20% of the time

#LI-Onsite