À propos de ce poste Manager, Workplace Management (R-19608) chez Dnb
Essential Key Responsibilities
Leading and managing the North America Facilities service teams (internal and external) to ensure that the office operates smoothly and at optimal efficiency
Contract Management at local level monitoring performance and review KPI’s
Review & monitor Planned Preventative Maintenance (PPM) schedule ensuring adherence
Owning the relationship with building/property management, leadership, and team members
Landlord liaison to assure the quality of landlord related maintenance & repair and security services
Main point of contact for suppliers - supervise and lead maintenance contractors, reviewing their scope of services, as required
Provides direction/guidance to the facilities staff, vendors, and service providers as required; ensure excellent coordination/execution of work with minimal disruption to operations, not limited to janitorial, food and vending services, building maintenance and grounds.
Accountable for the management of safe system of work for all contractors on site, issue, and review of permits to work and inspection of work pre and post service/repair
Responsibility for ensuring the office is compliant with health, safety, and legislation
Anticipate and implement conference and event solutions that meet the requirements of the business
Involvement in office related projects from conception to completion
Evaluate, plan, and allocate workspace to maximize capacity and utilization for changing team formation
Supports in the implementation of Emergency Response Efforts, coordination of personnel, space, and equipment, advance efforts for the prevention and or mitigation of security incidents, and help determine appropriate responses (Site Leadership notification, CMT activation, etc.)
Supervises the preparation and submission of team’s requisitions and purchase orders; partners with Finance and Sourcing and Procurement to ensure timely payment processing and reconciliation of invoices, monthly accruals, reforecasts, and variance reports required by Finance.
Drive facilities ESG initiatives by researching, developing, and implementing measures to reduce waste, improve relationship/partnerships, and support D&B’s governance policies. Ensure facilities EST related data collections are performed timely and inputted into our central platform.
Essential Skills and/or Certifications
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5+ years of facilities, workplace, office operations, or workplace experience
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At least 3 years in a supervisory or management role
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Experience in implementing Health, Safety & Quality management policies and procedures to ISO standards & legislation
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Project Management experience preferred
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Experience managing Vendor, contractor, building maintenance and workplace service contracts and relationships
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Service orientated and a team player
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Strongly motivated to deliver a world class standard of support and guidance to the business
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Strong planning, organizational and problem-solving skills.
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Excellent communication skills (both verbal & written)
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Reliable, responsible and responsive person, who will bring professional approach to the role is essential
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Proficiency in Microsoft Office Suite skills
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Show an ownership mindset in everything you do. Be a problem solver, be curious and be inspired to take action. Be proactive, seek ways to collaborate and connect with people and teams in support of driving success.
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Continuous growth mindset, keep learning through social experiences and relationships with stakeholders, experts, colleagues and mentors as well as widen and broaden your competencies through structural courses and programs.
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Where applicable, fluency in English and languages relevant to the working market.
Physical Requirements
Ability to sit, speak and operate telephone and/or computer for long periods of time
Ability to handle pressure, stressful conditions, and conflict resolution
Ability to work day, evening and/or weekend hours as needed
Ability to stand, walk, climb, kneel, crouch and bend over for work at office premises and office events
Regular attendance in the office
