Chain Reaction is an award-winning digital marketing agency based in the GCC and Levant. We develop bespoke digital strategies to help our clients achieve their growth goals, bringing together Online Advertising, SEO, Content Marketing, Social Media, Influencer Marketing, and more.

Chain Reaction is looking for a Senior Account Executive to manage day-to-day client communications, coordinate campaigns, oversee project execution, and ensure the delivery of high-quality work across multiple stakeholders. The ideal candidate is bilingual in Arabic and English, with previous automotive industry experience or a strong interest in the sector.

Requirements

• 3–4 years of experience in social media or account management, preferably within a regional agency.
• Automotive industry experience is preferred.
• Full professional fluency in Arabic and English, both written and spoken.
• Proven ability to manage day-to-day client relationships independently, including managing expectations and difficult conversations.
• Strong understanding of social media platforms, analytics, content formats, and community engagement.
• Excellent attention to detail, organization, and time management.
• Ability to manage multiple workstreams in a fast-paced environment while maintaining quality and accuracy.
• Strong collaboration skills and the ability to work effectively with creative, copy, community, and strategy teams.

Responsibilities

• Act as the main point of contact for day-to-day client communication, including status calls and regular business reviews.
• Build strong client relationships, manage expectations, and proactively address potential issues.
• Lead monthly content planning aligned with marketing campaigns, product launches, and relevant market trends.
• Coordinate with creative and copy teams to develop engaging, audience-focused content.
• Review content and copy to ensure consistency, accuracy, and alignment with the brand's tone of voice.
• Schedule and publish content across social media platforms accurately and on time.
• Stay up to date with automotive industry trends, consumer insights, and social media developments to identify content opportunities.
• Oversee community management to ensure timely, consistent, and brand-aligned engagement.
• Identify real-time engagement opportunities and escalate issues when necessary.
• Own monthly and quarterly performance reporting, translating data into actionable insights and recommendations.
• Use performance insights to optimize future content plans and overall account performance.

Benefits

Joining our team ensures that your opinions matter, providing you with a platform to express yourself. You will experience continuous growth, and learning opportunities, and be empowered to push your limits. We are dedicated to fostering a positive environment that prioritizes your well-being and health. Collaborate with a strong and supportive team that is committed to motivating you both in your personal and professional journey.