Job Description:

Night Chaperones are responsible for monitoring for student misconduct, responding to emergency situations, and reporting suspicious activity on their assigned hotel floors during nighttime hours - 9:45 PM to 5:00 AM. Team Members ensure the highest quality experience for our students and educators while working closely with the Night Chaperone Coordinator and the Onsite Coordinator.

Responsibilities: 

• Treat customers, vendors, and fellow employees with honesty, respect, and professionalism.
• Provide the highest level of safety for all participants while they are on tour.
• Actively monitor assigned hotel floors from 9:45pm to 5am. (required)
• Present a professional image – remain courteous, positive, and helpful. 
• Follow proper procedure while working on assigned floors to include checking in/out of the hotel with designated personnel, introduction to Program Leaders, and groups and escalation protocol.
• Always maintain a professional relationship with students. (required)

Qualifications: 

• Availability from March-June, during peak season. (required)
• Team members will work, in-person in the greater Brooklyn, NY area (required)
• Team player who works well with students, teachers, vendors and WorldStrides staff.
• Excellent verbal and written communication skills.
• Excellent technical skills with knowledge of Microsoft programs (Word and Excel), email, and working from a smartphone.
• Must have the use of sensory skills as normally defined by the ability to see, read, talk, and hear – to be able to effectively communicate and interact with other employees and clients. (required)
• Must be able to perform the physical requirements of the position, including walking up and down numerous flights of stairs with or without a reasonable accommodation. (required)
• Successful completion of applicable background screening. (required)